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January 2019: Hotel Openings & Refurbishments, January Furniture Show, Interior Designs...

Hotelier & Hospitality Design

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Hotelier & Hospitality Design

Luxurious brand-new coastal resort opening May 2019 on the Isle of Wight

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Aria Resorts, a leading owner of premium UK holiday resorts and retreats, is opening a brand-new luxury coastal resort on the Isle of Wight for May 2019. St Helens Coastal Resort will offer a unique collection of stunning lodges and modern caravans, a laidback licensed eatery, a pool, and easy access to the iconic beauty spots, Priory Bay beach and The Duver.

A quiet, luxurious retreat, St Helens Coastal Resort will be a world away from other island holiday resorts, with private beach access and sea views from select lodges, it’s a great base for exploring the island. Prices start at just £135 for a four-night midweek break with up to six guests in a Superior Caravan and £234 for a two bedroom Superior Lodge.

This secluded retreat will feature some of the best accommodation on the island including new sophisticated three bedroom Premium Lodges with hot tubs and a private roof terrace, ideal for spending summer nights sipping a drink and enjoying the stunning sea views. Elegant French doors bring the outside in with a light and airy lounge and on-trend furnishings fit with the open-plan living space, making it perfect for a special family escape.

Aria Resorts Head of Commercial Operations, Les Robertson said: “The brand-new luxury lodges and caravans at St Helens Coastal Resort will offer a beautiful space to unwind and spend quality time together, either as a family or a couple. Its excellent location, just three hours from London, makes it ideal for anyone who wants to replace the busy cityscape with secluded countryside luxury.”

The two and three bedroom Superior Lodges also come with extra touches such as hot tubs, stylish interiors, vibrant open plan living spaces and patio doors leading to decking, offering families a comfortable home from home.

Les continued: “With so many things happening on The Isle of Wight, we are delighted to be opening this resort next summer and to be adding to the quickly growing Aria family. This is the perfect opportunity for anyone in the South East and further afield to enjoy an eye-catching, stylish yet comfortable staycation not too far away from home.”

Complementing the lodge range, there are contemporary two and three bedroom Superior Caravans designed for spending quality time with loved ones. Some offer the option of a hot tub and all have a spacious open plan living area with a comfortable corner sofa and flame effect fireplace; great for a relaxing vacation. As one of the UK’s favourite holiday destinations, the Isle of Wight has an offering to cater to each member of the family. It is one of the most famous places for Dinosaur discoveries in Europe and it’s consistently rated as one of the best places to cycle in the world, ideal for a cycling holiday. With a huge variety of options including a falconry, a monkey haven and a plethora of amazing landmarks and experiences, it is safe to say there is something for everyone.

The brand-new lodges and caravans are available to book at www.ariaresorts.co.uk for holidays from 3 May 2019. Holiday homes including lodges with roof terrace and stunning sea views are also available to purchase, with prices ranging from £49,950 to £250,000. For more information visit ariaresortshomes.co.uk St Helens Coastal Resort is one of eight Aria Resorts in the UK and joins Rookley Park, The Bay Colwell and Priory Bay Hotel (reopening in 2020) to be the company’s fourth resort on the Isle of Wight.


Contents January 2019

Hotel Openings & Refurbishments January Furniture Show Interior Designs Recommended Suppliers Restaurant Openings & Refurbishment

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Orchard Street completes £38 million acquisition of two hotels in Newcastle Orchard Street Investment Management (‘Orchard Street’), the specialist commercial property investment manager, has completed the acquisition of two hotel investments in Newcastle City Centre from Union Property Development Ltd. for a total price of £38 million. The transaction, made on behalf of St James’s Place UK Plc, comprises the acquisition of the Travelodge Quayside hotel and the forward funding of a Melia hotel development. The combined purchase price reflects a net initial yield of 4.50%. The Melia development is due for completion in the summer of 2020 and will comprise a modern purpose-built hotel with 161 rooms across seven floors. The hotel will also contain a restaurant, bar, fitness suite and conference facilities. The asset, to be operated by Melia’s contemporary INNSIDE brand, has been pre-let for a term of 25 years and will be subject to 5-yearly inflation-linked rent reviews.

Hotelier & Hospitality Design

The adjacent Travelodge Quayside hotel opened in November 2017 and comprises a 120-room hotel across five floors, a restaurant and bar. Travelodge pre-let the entire building for a term of 25 years, with 5-yearly inflation-linked rent reviews. There are 43 underground car spaces that will be shared with the Melia hotel.

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The two freehold properties occupy a prominent position fronting Newcastle’s Quayside, close to the Tyne Bridge and with views across the River Tyne towards Gateshead. The surrounding area has benefited from significant investment in recent years, with the

nearby Stephenson Quarter undergoing a £200m mixed-use regeneration scheme and the Quayside providing a strong mix of leisure and commercial amenities. The hotels are exceptionally well-connected to the city’s main attractions, while Newcastle Central Station is within a five-minute walk and Newcastle’s renowned nightlife hub, ‘The Bigg Market’, within a 15-minute walk. Harry Buxton, Acquisitions Manager at Orchard Street, commented: “Newcastle’s appeal as a business and tourist destination continues to strengthen. Its hosting of the Great Exhibition of the North this past summer, the largest event in England and one which attracted over four million visitors, reinforces its position as a leading UK city. These acquisitions provide a strong foothold in Newcastle’s

hotel market and, with the hotels benefiting from high-quality covenants and long lease terms with minimum rental uplifts, the assets will provide stable income returns for our client.” Raj Sehgal, Managing Director of Union Property Development Ltd., commented: “We are thrilled to have completed these transactions with Orchard Street and are proud to be able to bring high-quality developments such as the new Travelodge and Melia INNSIDE hotels to Newcastle; which in turn will create jobs and bring this prime area of the city to life.” Orchard Street was advised on the transaction by Whitmarsh Holt Young whilst the seller was advised by Lambert Smith Hampton.


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Small Luxury Hotels of the World (SLH) welcomes five new exciting additions, including three newly opened properties, to its portfolio of luxury boutique hotels this December. Explore the different sides to Paris, New York or London, take in the tranquil Mediterranean views in Marseille or stay in a former Spanish monastery home to renowned Montsant wines. Terra Dominicata, Priorat, Spain 26 rooms from £224 per night www.slh.com/dominicata Opened August 2018

Hotelier & Hospitality Design

A sense of peace seems to arise the moment you arrive at Terra Dominicata. Originally part of a Dominican monastery, the hotel immerses you in the heritage of its ‘holy mountain’ setting. The calming colour palette of earth tones complements the minimalist furnishings in the spacious rooms and suites, including original stone walls that tie these spaces to their past. Outside, warm terracotta tiles lead you to the pool, where swims come with Montsant Natural Park views. To take a closer look at your surroundings, set off hiking through the rugged scenery or visit the ruined monastery in nearby Escaladei. Back at Terra Dominicata, the tables at Alma Mater are laid for dinner. Dine in the impeccably styled restaurant or choose a table out on the stone terrace and feast on modern takes on traditional produce and recipes. SLH Insider Tip: The monks began producing Montsant and Priorat wines here – a proud tradition continued by the Terra Dominicata winery. In fact, the hotel wine cellar holds the largest collection of these famous appellations in the world.

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Hotel Les Bords de Mer, Marseille, France 19 rooms from £154 per night www.slh.com/bordsdemer Opened December 1st 2018

Terra Dominicata, Priorat, Spain balcony or terrace. Inside, pastel hues and pale, natural wood complement the clear Cote d’Azur light that drew so many painters to the region. Spend the day unwinding beside the rooftop pool or out exploring the city. The hotel is SLH’s first in Marseille and offers cultural tours of the old town, as well as excursions further afield – from boat trips to Calanques National Park, to wine tours of the Luberon. SLH Insider Tip: Take a break from adventuring with an afternoon at the elegant spa, which features a heated pool, Turkish hammam and treatments using REN organic skincare.

The Frederick Hotel, New York City, USA 131 rooms from £151 per night www.slh.com/thefrederick

The Frederick Hotel is a glimpse of New York grandeur. This landmark gothic revival building has been welcoming guests since 1845. Now, a step through the doors reveals a luxury hotel immersed in TriBeCa’s culture. Rooms and suites fuse elements of mid-century-modern furnishings and art-nouveau inspired Standing beside Plages des Catalans and just a details set against a minimalist, neutral colour scheme. Beds are made up with short walk from the old town, this boutique retreat luxurious Frette linens that beckon you to dive right in, C.O Bigelow toiletries and is immersed in Marseille life. Its gleaming white bathtubs all add an extra touch of indulgence. Unwind in privacy or step down to exterior complements the blue of the sea and the hotel restaurant, Serafina, for all-day Italian dining. The handmade pasta and the sky, which stretches out endlessly in front. signature truffle-topped pizza is not to be missed. Spellbinding Mediterranean Sea views are the star of Les Bords de Mer’s rooms and suites. SLH Insider Tip: Head down to the lobby and wander into Primo’s bar, which Depending on your room, you could take them draws inspiration for its classic cocktails and delectable treats from the Italian in from huge bay windows, or from your private Riviera.


Hotelier & Hospitality Design

Hotel Les Bords de Mer, Marseille, France

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Hotel Openings and Refurbishments

Hotel Grand Powers, Paris, France 50 rooms from £382 per night www.slh.com/powers Re-opens January 4th 2019 At the heart of the bustling Golden Triangle in Paris’ eighth arrondissement close to the Champs-Elysees, Hotel Grand Powers has been welcoming travelers from around the world for more than a century. Following a complete transformation, the new fivestar hotel will officially open at the start of 2019. Original features such as moldings and marble fireplaces are complemented by bespoke furniture and striking contrasts between stone and fabric. Rooms and suites make the most of classic Haussmann proportions, with high ceilings and large windows – some even have balconies and Eiffel Tower views. Step out to explore the city and return for a massage or hammam bath at the Thala Spa. This peaceful haven comprises a huge jacuzzi, steam room, sauna, 24-hour gym with the latest Technogym innovation and a treatment room.

The Frederick Hotel, New York City, USA

SLH Insider Tip: The Grand Powers restaurant serves up fresh, healthy and sophisticated fare skilfully put together by Chef Maxime Raab who previously made his name at Fouquet’s.

Hotelier & Hospitality Design

The Franklin, London, UK 35 rooms from £243 per night www.slh.com/franklin

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A stay at The Franklin means a trip back in time to a bygone era, where designer interiors by Anouska Hempel seamlessly blend La Belle Époque style with modernday sensibilities. Located in London’s leafy Knightsbridge neighborhood and sister hotel to SLH’s Hotel D’Inghilterra, The Franklin is just the right side of opulent with refined velvets and patterned wallpapers creating a sophisticated space. Whether you select a Deluxe Room with a mirrored four-poster or the one-off grandeur of the Presidential Suite, expect a bedroom that is as restful as it is refined. Upping the relaxation levels, downstairs a hammam is a blissful way to end a day spent walking the royal parks and galleries of London. Dinner is served in The Franklin Restaurant, where Italian influenced menus by Michelin-starred Alfredo Russo give seasonal ingredients star billing. For a pre-dinner experience to remember, you can even enjoy a cocktail masterclass with awardwinning mixologist Salvatore Maggio. SLH Insider Tip: Settle in to the sophisticated library with afternoon tea or step outside your doorstep and enjoy a stroll in the neighboring Egerton Gardens.

Hotel Grand Powers, Paris, France

The Franklin, London, UK


Hotel Openings & Refurbishments

Eden Roc Cap Cana unveils Luxury Oceanfront Pool Villas in the Dominican Republic Four exclusive properties available from Relais & Châteaux’s Eden Roc Cap Cana. Each feature private pools overlooking the ocean, bespoke butlers and utter privacy Five-star Caribbean resort Eden Roc Cap Cana this month launches four brand-new, ocean-front pool villas, designed with intimacy, warmth and unique experiences in mind.

Three of the four villas are onebedroom 800 sq. ft. private homes, whilst the fourth villa is a twobedroom residence spanning 1500 sq. ft.

Each of the four pool villas stand on the oceanfront overlooking Eden Roc Beach Club, the luxury hotel’s private Blue Flag certified beach, flanked by rustling coconut fronds. With individual architecture and distinctive interior design, the villas boast wrap-around terraces which are perfect for al fresco dining to taste creative dishes by new Executive Chef Adriano Venturini, paired with a delicious breeze and stunning views of the ocean. Each villa also features private steps that lead directly to the sea and their own infinity pools overlooking the rippling waves, as well as the opportunity to indulge in the ultimate wellness experience with an in-villa spa treatment by the resort’s expert therapists.

All master bedrooms have vaulted ceilings, a sprawling king-size bed adorned with luxurious bed linens, a plush goose down feather duvet and pillows by Hanse, spacious walk-in closets and all the latest mod cons, including a large 55 inch LCD flat screen and a state-of-theart Nespresso machine. Each villa also features rustic bathrooms with double vanities, oversized bath tub and separate shower and comes with its own electric golf cart, as well as complimentary Wi-Fi and private transfers to and from Punta Cana International airport.

Staying true to Eden Roc Cap Cana’s commitment to refinement and discretion, each villa also includes a private butler service designed to meet any guest’s needs, from booking the private jet for a day, organizing a trip on one of the hotel’s new fleet of yachts, to private polo lessons at the stateof-the-art equestrian center.

These four new villas sit alongside the resort’s 34 stand-

alone Luxury Pool Suites - individual structures with their own private pools, gardens and verandas. Decorated with neutral interiors, the exterior of each is painted either pink, blue, green, purple or yellow, and inside has accents of these colours for pops of Caribbean colour. Last year the property also added 26 Ocean Front Suites along the beach, which are mini apartmentsstyle accommodations overlooking the ocean, designed with dark woods and ocean colours on the walls and in-room details.


Hotel Openings And Refurbishments

SOUTH LONDON HOTEL JOINS GLOBAL HOTEL BRAND TO DRIVE TOURISM

Hotelier & Hospitality Design

Best Western Great Britain has announced the addition of The Best Western London Queens Crystal Palace Hotel to its growing portfolio of over 260 independent hotels. Ideally located just eight miles from central London, and a mere ten-minute walk from nearby train stations, the hotel is perfect for leisure and business travelers alike.

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away so that the hotel lies outside of the hustle and bustle of the capital. Upon joining the Best Western Great Britain brand, The Best Western London Queens Crystal Palace Hotelhas access to a range of tools and expertise to support in driving tourism to the local area.

The spacious public areas are all pleasantly furnished and include a stylish bar and lounge, with Wi-Fi access throughout.

Fasih Khan, General Manager for LHG at The Best Western London Queens Crystal Palace Hotel, commented: “We’re extremely proud to join the Best Western family and take our property to the next level. Looking ahead to the future, we are confident that with the help of Best Western that we can share the success of a global brand that is committed to supporting its properties and maintaining excellent customer service, whilst maintaining our individuality and demonstrating what makes us unique, something we can’t wait to showcase to our guests.”

The site of the original Crystal Palace, home to the thrilling Crystal Palace Theme Park Maze, is situated close by, while the highlights of central London are all within easy reach. Such sights can be accessed quickly but are far enough

Rob Paterson, CEO at Best Western Great Britain, added: “We’re delighted to welcome The Best Western London Queens Crystal Palace Hotel to our brilliantly different collection of independently owned properties. Best

Originally built in 1854, the property occupies a magnificent Victorian building and has recently undergone an extensive period of refurbishment, doubling the number of bedrooms to 331 in total, due to be complete by the new year.

Western members are investing for the future and changing for the better, allowing us to deliver more to our guests. We look forward to working in partnership with the team at the hotel to showcase and celebrate their hotel both locally and globally.” Meher Nawab, CEO at LHG: “From the outset, LHG was committed to developing sympathetic and practical proposals for the hotel, and we are excited that Best Western has decided to add Best Western London Queens Crystal Palace Hotel to its thriving hotel family. The newly refurbished and expanded hotel will bring in both business and leisure travellers, adding an estimated £2.3 million of annual spending capacity to the local area.” Best Western Great Britain’s members have invested over £210m since 2015 improving properties and guest experiences.

To find out more about The Best Western London Queens Crystal Palace Hotel, or to book a room, click here


Today YOTEL announced it will open in late 2020 its second city hotel in Long Island City, New York. Inspired by the sleek design and comfort of FirstClass airline travel, YOTEL first launched its city hotel concept in Midtown Manhattan, just minutes away from Times Square. YOTEL Long Island City marks the group’s eighth hotel under development or operation in the US with city hotels in Boston, San Francisco and Miami alongside three YOTELPAD properties in Miami, Park City and Mammoth.

The 178-cabin hotel will be a new build property where guests can seamlessly switch from work to play - guests have access to co-working and meeting spaces, multi-functional public areas and an ‘always-open’ fully equipped gym. The indoor and outdoor rooftop terrace and bar will be the perfect space for guests to socialise and unwind, taking in the stunning views of the Manhattan skyline. Each cabin will be equipped with YOTEL’s signature features, including the space saving adjustable SmartBed™, luxury amenities from Urban Skincare, multiple power and USB points, free super-fast WiFi and SMART TVs for guests to stream their own content when away from home. “We stepped onto the global stage with our first city hotel in New York City. It was here that our clever design and technology driven concept, offering guests extraordinary value and convenience in the heart of Manhattan, was embraced for the first time. Since the launch, our city brand has expanded into many soughtafter global locations. We are absolutely thrilled to have the opportunity to be back where it all began, and together with our owners, Eastone Equities, can’t wait to introduce our unique hospitality offering to Long Island City.” Said Hubert Viriot, YOTEL’s CEO. Long Island City has seen significant transformation over the past few years and boasts a wealth of cultural, educational and business offerings. Its particularly appealing to young professionals and is quickly becoming a technology hub, which will only increase following Amazon’s announcement to open headquarters in Long Island City. Institutions including the MoMA PS1, several film studios, educational establishments such as the Cornell Tech Campus and prominent businesses such as Citibank, Uber and Met Life are all within walking distance of the new hotel. “Long Island City is a flourishing, innovative part of the city and plays an inspiring role in many industries. The neighbourhood offers the best of both worlds, with all the benefits of New York, yet the added opportunity to experience a different side of this vibrant city as well as easy access to many leading businesses and cultural institutions.” Viriot adds. “We wanted to match the inventive and extraordinary style of the area through utilising exceptional design within a new-build. As a brand known for doing things differently, YOTEL was the perfect match as they clearly understand the needs of the modern traveller and put technology at the forefront of everything they do.” Remarks Eastone Management Team. The project is currently in development stages and designed by Design 101.

Hotelier & Hospitality Design

INNOVATIVE HOTEL BRAND YOTEL ANNOUNCES SECOND HOTEL IN NEW YORK

Renowned as a multi-modal transport hub, Long Island City caters to leisure and business travellers alike due to its incredibly convenient location. From the new property, guests will be able to easily access Manhattan in under 20 minutes and New York’s main airports, LaGuardia and JFK, within 45 minutes.

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Hotel Openings and Refurbishments

Lodore Falls Hotel & Spa Showcases Contemporary Design Following £10m Redevelopment Nestled in the heart of the Lake District’s beautiful Borrowdale valley, Lodore Falls Hotel & Spa is excited to share the luxury design details of its multi-millionpound redevelopment, including a new state-of-the-art spa and 18 new Spa Suites. The 87-bedroom hotel received a full ground-floor refurbishment in 2017 and in April 2018 opened a pan-Asian restaurant, Mizu. The final phase of the redevelopment was completed this autumn with the much-anticipated opening of the new destination spa and accompanying spa suites in November 2018.

Hotelier & Hospitality Design

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he new Falls Spa has been designed with guests’ comfort and relaxation in mind, featuring Scandi-inspired décor, bespoke designer furniture, luxury bathrooms and cosy seating areas. The purpose, style and mood of the spa according to each room’s function have been carefully considered. Furnishings and light fixtures by Tom Dixon and Moooi help blend streamlined Scandinavian style and British countryside sophistication.

Guests are welcomed into the spa reception by stylish upholstered furniture, designed by Tom Dixon and Graham and Green, boasting custom-made velvets, tweeds and dobby weaves, showcasing the best of elegant British design. Guests feel the harnessing power of nature as the earthy hues of the spa bring the outside in. The Khaki/Aqua/ Chartreuse colour pallete is intended to compliment the environment whilst remaining fresh and contemporary.

The overall ambience of the spa’s Champagne Bar is a moody, Scandinavian revival, reflected through its elegant light fixtures exclusively designed by George Cawardine for Anglepoise, Chen Bikovski for Compagnie and Terence Woodgate. The upholstery is all bespoke leather and fabric sourced from Skai, Warwick, Osborne and Little and Casamance. Soft furnishings have been meticulously chosen to entice spa goers to truly relax into their depths, leaving behind the stresses and strains of everyday life.

The spa’s Relaxation Room bridges the gap between interior and exterior through its floor to ceiling windows that fill the room with natural light and offer guests breath-taking panoramic views over the stunning fells, forest and lake. This room is designed to be more soothing and restful, with Anthracite panelling, Faux Shagreen ceiling and grey carpet, lifted by gleaming copper wall lights and plush loungers. The Relaxation Room loungers are bespoke for the spa, upholstered in Osborne and Little Velvet, complete with a custom-made cushion in reversible fabric from Zinc Textiles

The treatment rooms complete the Scandinavian revival and Nordic retreat feel. Taking great inspiration from the beautiful surrounding nature and the hotel’s gorgeous grounds, the outdoors seamlessly blend with the spa interior. The Falls Spa is a natural haven where water inspires the fluidity of the spa design and treatments; from the soothing rhythm of the Lodore Falls waterfall, to the reflective tranquillity of Derwentwater. The walls and floor have a modern, functional take on lime washed wooden planks and Faux Shagreen ceiling to associate with the Relaxation Room. The treatment rooms feature ambient lights designed by renowned designer Moooi, with adjustable settings to tailor the mood of the room with the treatment being offered.


Room schemes are paired back, with textured wallpaper, whitewashed oak and teak cladding, while pops of colour in fabrics, carpets and abstract prints sourced from King & McGaw bring the rooms to life. Several of the bespoke upholstered sofas are fun redesigns of chaise lounge sofas, paired with cushions from Romo, Osborne and Little and Rubelli. This historic property is filled with understated yet luxurious touches such as muted tones of leather, tweed and rich velvets and a strong focus on modern

design and high quality finish. Designed through a contemporary lens, these new design details blend seamlessly with the property’s traditional elements and offer guests an unforgettable stay in a luxurious and stylish hotel. Stays at Lodore Falls Hotel & Spa start from £190 on a bed & breakfast basis based on two people sharing a standard room. The new Spa Suites start from £460 a night on a bed & breakfast basis based on two people sharing.

For hotel reservations and more information please visit www.lakedistricthotels.net/lodorefalls email reservations@lakedistricthotels.net or call 0800 840 1246. For spa reservations please contact 017687 87704.

Hotelier & Hospitality Design

After a dip in the infinity-edge vitality pool guests can make their way to their luxurious room, choosing from 18 brand new spa suites, allowing guests to maximise their time at The Falls Spa. Guests booking into the new Spa Suites enjoy complimentary access to The Falls Spa, while all other hotel guests can visit the spa for £25 for a four-hour experience. Most suites boast spacious balconies and panoramic views of the lake or surrounding forests. All suites are Scandi-inspired in their aesthetic and are fitted with modern, high quality amenities meaning that guests can settle down in a comfortable chair while reading a book or watching the large flat screen TV. When it comes to bed time, guests can look forward to a restful night’s sleep between crisp white sheets on luxurious Sealy beds.

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Hotel Openings And Refurbishments

Planners give green light for Dexter Moren Associates’ Bicester Heritage Hotel Bicester Heritage’s ambition to become the number one leisure destination for automotive fans has moved into pole position with the granting of planning permission for a new hotel, designed by award-winning hotel architects and interior designers Dexter Moren Associates. Situated on a former RAF base in the heart of Motorsport Valley, a stone’s throw from numerous Formula One teams and the Silverstone Circuit, the approved scheme will feature a 252-room hotel, 92-unit aparthotel, restaurant, leisure facilities and conference centre.

Hotelier & Hospitality Design

The hotel design, granted unanimous approval by Cherwell District Council last week, is inspired by RAF Bicester’s rich heritage, offering a modern interpretation of the form of adjoining listed hangars and featuring a signature entrance atrium designed around the display of classic motor vehicles.

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Says DMA: “We were thrilled to be selected to design this landmark hotel within the former RAF base, forming part of the Bicester Heritage Masterplan vision focusing on motorcars and aeroplanes. The design objective has been to respond in a contemporary manner to the site’s unique past, drawing inspiration from its historic position at the forefront of aviation, engineering, and innovation while complementing the existing period buildings. The elevations take inspiration from the listed aircraft hangers within Bicester Heritage, whilst the metal-clad curved façade references the sinuous line of a classic car. Providing 344 hotel and aparthotel rooms, and with extensive facilities including food and beverage, leisure and conferencing, this new hotel will contribute to the greater Bicester and Oxford area hospitality offer while enhancing the activities of Bicester Heritage and its future plans for accommodation, theatre, automotive research and maintenance.”


Hotel Openings And Refurbishments

Designed by Carney Logan Burke Architects, Jackson Hole’s Newest Hotel Caldera House Combines the Golden Age of Skiing with Modern Design Elements Located in the heart of Teton Village, the 5-star ski club was designed as a retreat for nature lovers and winter sports enthusiasts drawn to the bustling ski scene at the Jackson Hole Mountain Resort. Combining a casual contemporary style, with subtle details from the American West, local firm Carney Logan Burke Architects (CLB) designed the 70,000 square-foot-building, as well as the interiors of six of the eight luxury condominiums. Caldera House consists of six levels, with a sleek exterior comprising of glass, wood paneling and regionally-sourced stone, combined with black steel accents and copper panels. Private and public spaces include an in-house gear shop, gym, spa, a private lounge and bar, the Old Yellowstone Garage restaurant, as well as a casual grab-and-go spot, designed to connect visitors with the local community. CLB worked with Commune Design on the public spaces, including the reception, restaurant, and bar, to integrate these interior spaces into the overall design scheme.

Hotelier & Hospitality Design

CLB did the interior design of two private 5,000-square-foot owners’ condominiums and four 2,000-square-foot hotel units. Taking their cue from the idea of a modern cabin feel, each of these residences exude mountain chic. One of the private suites is styled with a sense of tradition, featuring leather and equestrian accents, and the other a more contemporary aesthetic with a nod to regional style. Occupying the upper floors, both offer views of both the mountain and the ski village, with sliding doors that open onto decks where visitors can take in the breathtaking views.

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Industville offer a huge range of stylish lighting solutions and their friendly team have a vast amount of experience working on commercial projects from small coffee shops to large hotels. Looking at lighting design as part of the bigger picture, they understand that interiors play a vital role in improving the customer experience and that lighting is an important consideration within this. With many factors to consider, Marketa Rypacek, MD, at Industville shares her expert advice; Invest in Quality & Environment-Friendly Lighting Your lighting should reflect your brand story and hence you will want to use lighting made from the highest quality materials. Not only will this enhance the overall atmosphere, it can improve perceptions of your brand, giving it individual flair. At Industville all of our lights are handcrafted from quality materials such as pure brass or copper. Investing in quality also means the lights will last longer and with energy consumption levels likely to be high in hotels, bars and restaurants, this is something to bear in mind. Industville bulbs utilise eco-friendly, cost-effective LED technology making them both practical and stylish.

Light Up, Light Up!

Choose a Style that tells your brand story From the moment guests walk through your door to the reception or entrance, they begin to notice various aspects that contribute towards shaping their all-important first impression; therefore, your choice of lighting can significantly affect the way they view your establishment. The key here is to maintain the brand concept of your hotel, bar or restaurant.

Lighting should be used to create a luxurious and welcoming feel, resulting in a place your customers will want to spend time in and return to. To achieve this, lighting should be approached in a layered manner. This ensures all the architectural and design features of the room are highlighted, from ceiling to floor. Embrace the whole range of lighting sources available from pendant lights, recessed lights and chandeliers, to track lighting, lamps and spot lighting. I advise customers to vary the lighting in a room to create little pockets and pools of light. Accent lighting can then be used to highlight a piece of artwork, plants or architectural features in the room. At Industville, our exclusive finishes are available in an array of lighting options, making it easy to mix and match different lights to create a layered yet coordinated scheme throughout your space.

Ensure Outdoor Areas are Well-Lit Don’t forget lighting for outdoor areas, where safety is a key factor. Try to match the style and identity of the lighting indoors, keeping the theme flowing from inside to out. Industville offer a great range of complementary outdoor lighting styles all of which carry the necessary IP65 rating.

Choose Custom Lighting to really stand out from the crowd With our own manufacturing facilities, we offer a range of bespoke services to make your project really unique. Whether you want to create a dramatic installation in a hotel lobby to really wow your guests as they come in, or require specialist sizes and finishes, we look forward to creating the exact vision you desire.

www.industville.co.uk


Macdonald Hotels & Resorts gets in bed with Zonal Macdonald Hotels & Resorts has been serving up award winning hospitality to its guests since 1990, when the first hotel was opened in Aberdeenshire by Donald Macdonald and colleagues. Today, it is the UK’s largest privately owned hotel group, operating 53 hotels throughout the UK, Ireland, Portugal and Spain, employing over 4,000 staff and servicing in excess of 4,500 hotel rooms. Great service and a passion for delivering excellence when it comes to the perfect stay, sit at the heart of Macdonald’s ethos and success. But with expansion also comes challenges in terms of keeping track of operating costs. This is where Zonal and its range of hospitality focused technology solutions, including its market leading Aztec EPoS, has checked-in and is having a positive impact on operations. Macdonald’s was suffering from an outmoded EPoS solution, which was inflexible and not geared up to flex and grow as the hotel group expanded. IT director, Stuart Garrick, explains: “We had been with our previous EPoS provider for a decade, but unfortunately the technology hadn’t kept pace with today’s demands. Zonal impressed from the outset with its full suite of technology solutions, real-time reporting and its capability to integrate with our property management system OPERA.

“Also, being Scottish and a family business, we shared the same values, so the chemistry was there too.” Zonal installed its Aztec EPoS into 35 Macdonald hotel bars and restaurants. In addition, mobile ordering through iPads featuring iServe, Zonal’s handheld EPoS solution, were deployed. “The difference is like night and day. Zonal’s technology offers no barrier to what we want to achieve; whether that’s our chef’s creativity to develop seasonal specials, to changing prices locally or across the estate. In the past, this took weeks of planning but now, we can do it in minutes,” says Stuart.

Speeding Up Service

A great example of where Zonal technology is making its mark is Macdonald’s Berystede hotel in Ascot. A favourite with horse racing fans from across the world, the hotel’s bar is a hotbed of activity during race week, particularly Ladies Day, and in the past has required runners to keep orders flowing from the outside seating area to the tills and kitchen. Not only is speed of service an issue but the system was open to human error. With Zonal technology, iServe means orders can be quickly taken at the table, which directly feeds into EPoS, which in turn sends the order directly to the kitchen. Stuart explains: “Ascot is our busiest time of year at Berystede. Zonal technology has gone a long way to

helping our staff to take more orders, while reducing mistakes and speeding up service. Thanks to Zonal technology we are delivering a ‘thoroughbred’ service that lives up to the Ascot experience!” Ultimately, it’s the business intelligence that Stuart and his colleagues can now access that will help Macdonald Hotels continue to expand effectively and efficiently. Macdonald’s can quickly access insight data from Aztec’s Dimensions reporting module that has been designed with the operator in mind, offering the functionality to aggregate with external platforms, such as PMS, payroll systems, budgets and spreadsheets, to create bespoke, real-time data analysis. This flexibility allows the Macdonald team to compare various sources of data and gather a huge amount of insight, from bed to dining ratio, to top sellers and wastage percentages. Stuart sums it up: “We have gone from a dictated to, to a more collaborative approach. Feedback from staff has been excellent, as they had a say in the design and layout of the Aztec inteface, so the workflow is extremely intuitive. And if there are any issues there’s a Zonal engineer just a phone call away who can come and help – whether it’s in Southampton or Inverness.” To find out more about Zonal call us on 0800 131 3400 or visit www.zonal.co.uk

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WELLS HOTEL WINS INTERNATIONAL AWARD FOR QUALITY The Best Western Plus Swan Hotel, based in Wells, has been awarded the International Quality Assurance Award for the second year in a row, placing it in the top 20% of all Best Western hotels outside of North America. The award is given by Best Western International to hotels that meet consistently high quality standards.

Hotelier & Hospitality Design

The Best Western International team evaluates all member hotels to ensure they meet the standards required to be part of the Best Western brand. Only those hotels that achieve the highest scores are given the award, showcasing the properties on a global scale. The award comes in what is The Best Western Plus Swan Hotels’ 45th year of membership with Best Western Great Britain, making it the longest standing member of the brand’s 260+ strong portfolio across the country.

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Speaking of the win, Mark Tobin, General Manager at The Best Western Plus Swan Hotel, said: “We’ve been proudly championing the Best Western brand for 45 years now, so we’re really pleased to be recognised with this award once again. The accolade is a testament to the entire team here and the outstanding service they provide to ensure each and every stay leaves a lasting impression on guests.” Andrew Denton, Head of Member Services at Best Western Great Britain, added: “Having visited the team at The Best Western Plus Swan Hotel I’m not surprised that they are once again celebrating this achievement. The hotel and the entire team working there encompasses everything that the Best Western brand stands for, as they work tirelessly to provide not just high quality service, but a brilliantly different stay for all guests. We’re proud to celebrate the hotel as our longest standing member hotel and long may their success continue.” For more information, or to book a stay, visit: www.bestwestern.co.uk/


Game-changing customisable online platform will mean guests can choose their own rooms before checking in Platform enables hoteliers to own customer relationships and data, increase direct bookings, maximise brand experience and encourage loyalty

Hotel Room Chooser, an online platform that allows guests to choose their own hotel room prior to check-in, is now available to all hotel chains, boutique hotels and spas.

integration possible – crucially, all customer data is fully encrypted via SSL, making Hotel Room Chooser extremely secure.

The technology, which enables hoteliers to own customer relationships and data, increase direct bookings, maximise brand experience and encourage loyalty, has been developed by London-based Filter Digital and has already been utilised by one of the UK’s leading hotel chains.

Hoteliers using Hotel Room Chooser also benefit from integration with reception desks at individual locations, all the while capturing customer feedback, with detailed real-time and monthly reporting available via an interactive dashboard.

Hotel Room Chooser provides guests with a visual choice of location for their booking, so they can pick the best individual room or environment for their stay and enjoy complete peace of mind.

And this new technology has the power to dramatically increase direct bookings. In a recent survey of 500 customers where Hotel Room Chooser was available:

Guests using the service are presented with bespoke interactive floorplans, photography, 360 experiences and more so they have everything they need to choose the room they want. The entire experience is also optimised for mobile.

• • •

75% of customers did choose their own room 96% found the experience enjoyable 98% said they would use it again

For hoteliers, Hotel Room Chooser has the flexibility to be either fully integrated into their existing CRM and booking journeys or sit outside of them as a post-booking process. It’s also fully scalable, with the option to add booking locations and apply multiple branding.

“We’re incredibly pleased that since its initial launch we have processed tens of thousands of bookings through Hotel Room Chooser, and it has been an unequivocal success for our partners,” said Filter Digital CEO Oliver Morrison. “In five years’ time, allowing guests to choose their own room will be a baseline offering, and hotel groups that aren’t able to offer this will be left behind as customers gravitate towards those that can provide this choice. We’re thrilled to be able to offer the platform for license to all hotel chains, particularly those looking to maximise the potential of direct booking channels.”

The platform is hosted externally, with live API and network

For more information, visit hotelroomchooser.com

A built-in notification system uses email and SMS to communicate with guests throughout the room choosing process, including confirmation once complete.

Hotelier & Hospitality Design

ROOM CHOOSER TECHNOLOGY NOW AVAILABLE FOR ALL HOTELS

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These are the Most Restaurants in the

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ach year global textiles giant, Vision Support Services host this annual awards incentive aimed at discovering exceptional interior design of hotels, restaurants, spas and bars around the world.

The 2018 Awards were launched back in May with brand new categories, judges and venues; all hoping to recognise the effort, style and flair from across the globe with seven categories; open to any hospitality establishment from around the world. The design competition, which began as the Hilden Style Awards back in 2013 originally aimed at independent bed and breakfasts around the UK, has seen over 100 entries this year featuring locations as far and wide as Rwanda, Tanzania, Bali and New Zealand.

Submissions were judged by a panel of hospitality and travel experts and the final three in each category were then whittled down to one overall winner in each category.

Hottest Hotel in a Group category and the judges commented: “The Temple House really draws me in; I love the cultural aspects and the interiors. It looks truly amazing!”

The winners were:

The Chapel, UK

The Nautilus, Maldives

A Grade II listed chapel conversion in Harrogate; The Chapel won the award for ‘Picture-Perfect B&B’ for 2018. The judges noted: “The Chapel is so unique. Outstanding thought and careful curation have gone into this. I love it!”

Located on its very own private resort in the UNESCO biosphere or Baa Atoll, The Nautilus won the Hottest Independent Hotel category and the judges said: “This makes it look so easy to be there – a sense of peace of mind added by the symmetry of the bedroom and lounge.” The Temple House, China A premium 100-room hotel based in Chengdu, The Temple House won the

Bottega Ristorante, Indonesia A European concept restaurant in Jakarta, Bottega Ristorante won the 2018 ‘Most Beautiful Bar or Restaurant’ category. The judges said: “The cool and soothing tones of Bottega Ristorante are perfectly in harmony with one another.”


Beautiful Hotels and World Right Now Taking away the prize for ‘Eco Champion of the Year’, Fivelements in Bali is a wellness retreat located on the Ayung River. The judges stated: “Fivelements is deeply respectful of its location and environment. The reflection in the water and the compelling sustainability leaves you spellbound.”

Fontsanta Thermal Spa and Wellness, Mallorca

Bisate Lodge, Rwanda

A five-star hotel located in Campos in the south of Mallorca, Fontsanta offers the only natural thermal waters in the Balearic Islands. The judges described Fontsanta as “a stunning example of a venue dedicated to health and wellness. The surroundings and the beautifully integrated design and composition offer a unique experience of serenity and comfort.” The hotel won the award for ‘Most Sumptuous Spa’.

Comprising of just six forest villas, Bisate Lodge, situated next to Rwanda’s renowned Volcanoes National Park, the 27-hectare Bisate Lodge won the award for ‘Innovative New Venue’ and judges commented: “Original, exciting and a positive step towards protecting the landscape. Simply stunning.”

Fraser Donaldson, Group Hospitality Sales & Marketing Director for Vision, said: “The Awards are in their sixth year now – and it’s astounding to see how much they grow year-on-year. Last year, we opened our search up to include Europe and this year, for the first time, we opened our search up to include worldwide entries.

The entries we’ve seen this year have reached far and wide and it’s fantastic to see that the winners, and finalists, span almost every continent. These awards are testament to the skill, hard work and determination of hoteliers and owners and we’re very proud to be able to reward each and every one of them.” The winners of each of the seven categories will each receive a glass trophy and certificate, choice of champagne or hamper and cash voucher. They will also receive a double-page spread in Vision’s annual look-book and guide to hospitality interiors, The Vision Style Guide, due to be published in early 2019. More information on the Awards and the winners can be found at www.visionsupportservices.com/style-awards/

Hotelier & Hospitality Design

Fivelements, Indonesia

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With allergen risk a priority, technology takes the fear out of designing menus By Luis De Souza, Chief Executive of NFS Technology Group

The hospitality industry has worried about allergens in food for some time, and several shocking recent cases have brought the topic to the forefront of public concern.

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hile food labelling is being tightened following the tragedy, UK bars, restaurants and food outlets are already working hard to identify potential areas of risk. But it’s difficult to be comprehensive. The NHS warns that there are many different types of allergic reaction to food – and that’s not even counting milder intolerances that can also affect diners. Drawing up a definitive list of every potential allergen is a headache for any chef – one recent tragedy was caused by a reaction to unlabelled sesame in a baguette.

Hotelier & Hospitality Design

The responsibility of missing something is a heavy burden. Food allergy causes at least ten deaths a year in the UK, according to the Food Standards Agency.

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And once you have a list for your food preparation, how do you make sure your serving staff are aware of everything on it? Thankfully, restaurant management technology is rising to the challenge. NFS Technology – the provider of leading restaurant management system Aloha – has formed a strategic partnership with innovative food & beverage management platform, Kitchen CUT. Kitchen CUT’s (www.kitchencut.com) cloud-based, scaleable SaaS technology delivers comprehensive software for

complete control over F&B operations.

is used, making allergens completely traceable.”

The combination of our Aloha and Kitchen CUT’s system creates a perfect way for hospitality teams to keep tight control of new dishes and beverages in areas ranging from cost to ingredient selection and allergen warnings.

In addition, serving staff using Aloha handheld devices or tablets to take orders at tableside are able to access allergen information from Kitchen CUT user-friendly spec sheets and menus.

NFS head of sales for hospitality, Chris Cartmell, says: “This adds enhanced functionality to our powerful restaurant management system.

As Phil Linton, Commercial Director of Kitchen CUT, says: “It’s is our combined objective to provide increased transparency and profitability for restaurants.

“Now, with Aloha, chefs can devise dishes with total control right down to ingredient level.

“We’re looking forward to building on the successful working relationship we have established with NFS and their customers over the past 12 months.”

“The system allows them to work to tight cost controls and highlights any potential allergens in ingredients. This live information is than pulled through into every sub-recipe, recipe and dish in which the ingredient

The same goes for us, Phil. And we hope this pioneering partnership will help our clients not only to grow their businesses,


Tai Fung. Existing customers Denny’s and Dishoom have also expanded their operations.

Aloha restaurant management software – leading technology from NFS

With Aloha, customers can make a reservation online, and graphic seating plans mean staff can show them to the table quickly.

NFS Technology has been a leading technology supplier to the hospitality industry for more than 20 years, and its Aloha restaurant management system used by clients all over the world. Aloha is EPOS – but it’s also far more than that. With easy hand-held technology and advanced functions, Aloha helps with the whole customer journey – from reservations and seating to ordering, billing and even loyalty. It’s been a busy year for NFS, with new Aloha customers including Santini, Denny’s (Glasgow), Dishoom (Manchester) and Din

Serving staff use hand-held devices ranging from dedicated units to smartphones and tablets to send orders direct to the kitchen, saving time and ensuring accuracy. After the meal, staff can also take payments tableside, ensuring a quick and satisfactory experience for today’s busy diners. Aloha helps restaurateurs keep track of stock, reduce kitchen waste and manage labour with advanced business intelligence. It captures crucial data, and its outstanding web-based reporting gives deep insight into how your business is functioning.

Aloha can even help prevent staff fraud by highlighting unusual behaviour patterns and by keeping such a close record of transactions that it acts as a deterrent. Restaurants seeking to monitor their social media reputation also get a boost from Aloha, which alerts managers if a customer is posting a negative review – you can put the issue right even before they leave the restaurant. Chris Cartmell, NFS head of sales for hospitality, says: “Aloha provides restaurant owners and managers with an end-to-end view of their business, whether they run a single operation or a group. “Because Aloha can be accessed online from anywhere, via a mobile device or laptop, it reduces the duplication of head office functions and gives real-time updates on everything from sales to stock and best-selling dishes.”

* See more information about Aloha at www.nfs-hospitality.com

Hotelier & Hospitality Design

but also – crucially – to protect the precious wellbeing of their customers now and in the future.

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Pick the right suppliers for your business PCL Corporatewear is an award winning supplier of corporate clothing and staff uniforms with over 25 years’ experience.

It was recently appointed as an official distributor for Chef Works, a leading manufacturer of clothing and uniforms for the hospitality Industry.

Hotelier & Hospitality Design

PCL prides itself on excellent customer service and working with leaders in the hospitality industry, specialising in delivering a tailored service and understanding what clients are looking for in a supplier. Jane Campbell, Founder and Managing Director of the company explains what hoteliers need to look for in suppliers in order to get the best possible service.

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‘Over the past 25 years we have made a commitment to ensuring customer service and quality are central to our business. These values have been essential in allowing us to build strong and long standing relationships with our clients. We understand how important it is to ensure you are working with companies whose values are aligned with your own. Therefore if you are focused on quality but your supplier prides itself on speed, or if you value building personal relationships but your supplier is online only, you won’t be able to build a productive business relationship, so it’s best to work with a like-minded company. ‘When you’re buying a product from a supplier, one of the most important things to consider, apart from the

quality, is whether your supplier is actually able to deliver long term. If you’ve developed a brand and a style for your business, you need to ensure that the product will be available when you need it, so while it should go without saying, you need a supplier you can rely on. This is why we ensure all of our clients have a dedicated Sales Manager right from the start who knows them well, knows their short term and long term requirements and is aware of the inner workings of their industry. ‘Priorities are different for each business so work out what your criteria is, whether it’s speed, quality, creative input or even geographical location and work through these to find the supplier which will best suit your needs’

Founded in 1994, PCL has grown to become one of the country’s leading suppliers of staff uniform and branded corporate clothing. Its excellent service, advice and experience, keen pricing, flexible capabilities, in-house branding and online ordering have enabled it to build a large diverse and loyal bluechip customer base and become a key player in the sector. For more information visit www.uniformsandworkwear.com or call 01296 663 220.


Recipes

Groupe GM brings sustainability to hospitality worldwide with its Care About Earth program Today, leading international amenities player Groupe GM announces its Care About Earth program, as part of its ongoing commitment to the environment and to demonstrate its high ethical standards.

that have minimal impact on the environment without compromising on function. Several lines have been simultaneously launched, ensuring that the quality of our products is always met, with extra care taken to comply with Good Manufacturing Practices and EU rules on cosmetics”, Mr. Marchand added.

Care About Earth is a comprehensive development program covering all the company’s environmental and social actions and is bound to become an integral part of Groupe GM’s corporate strategy worldwide. Through Care About Earth, Groupe GM aims to reduce its footprint on the environment and contribute to sustainability to protect the planet for many generations to come.

In addition to its eco-friendly packaging, Groupe GM uses formulas made from natural and plant- based ingredients. The surface-active agents boast over 90% biodegradability and the formulas do not contain formaldehyde, phthalates, ionizing radiation or parabens. Groupe GM’s also develops formulas that are made with natural perfumes, herbal extracts, essential oils and vegetable oils and do not contain any ingredients of animal origin, sulphates, mineral oils, colorants, phenoxyethanol, SLS and SLES. Moreover, Groupe GM’s formulas are dermatologically tested and are not tested on animals. All organic products are certified by ECOCERT and COSMEBIO accredited.

As part of Care About Earth, Groupe GM pledges to prioritize the usage of oxo-biodegradable packaging as well as plant-based, recycled plastics and the use of 100% renewable raw materials. Groupe GM is also in the process of developing additives that help accelerate the decomposition of chemical structures found in plastics, helping to make their packaging oxo-biodegradable. Already, some of the packaging is made from recycled paper or “stone paper”. Groupe GM is actively evolving the use of plant-based plastic to avoid the packaging containing components of petrochemicals. By providing and developing eco-designed and ecoresponsible products, the company wants to honour its partners and clients around the world with this commitment and contribute towards hoteliers’ own environment-friendly initiatives.

Groupe GM is also committed to supporting nongovernmental organizations (NGOs) which take surplus soaps and bottles from hotels, sterilizes them when required, and distributes them to disadvantaged communities around the world.

Through Care About Earth, Groupe GM wants to take its corporate responsibility to the next level and emphasise its pledge for a sustainable future. “This is a great testament to our firm commitment to the protection of the environment and our corporate social responsibility”, commented Laurent Marchand, President of Groupe GM.

Trust, respect, diversity and a quest for excellence have been the core values at Groupe GM for more than 40 years. It is with these values that the company is inspired to be the sustainable business that it is today. By promoting its Care About Earth program amongst its employees, partners and clients, Groupe GM aspires to be a positive influence in the hospitality sector.

“In accordance to this ambitious project, we have focused on an ecological approach for developing products

For more information please visit Groupe GM’s website: www.groupegm.com.

Hotelier & Hospitality Design 7

Groupe GM’s commitment to excellence also extends to the quality of the supply chain and manufacturing process. The company’s industrial partners use environmental management systems, and products are manufactured in factories compliant with ISO 9001, ISO 22716, ISO 14001, REACH, ECOLABEL and ECOCERT.


An independent restaurant in the heart of Leicester is flying high after picking up a hat-trick of accolades. The White Peacock Restaurant was recently crowned with having the best formal dining experience at the glittering award ceremony for the annual Leicestershire Tourism & Hospitality Awards.

The White Peacock and International Cuisine, and has also picked up the TripAdvisor Certificate Excellence for the past four years Restaurant flies ofrunning. high with hatIt is also known throughout the city for its cocktails, from old classics to its trick of award own creations. Judges said they were impressed with the restaurant’s customer service and said, ‘they felt special the instant wins they arrived’.

The King Street restaurant was also voted as having the best cocktail experience in the county, while manager Esme Ditano was highly commended for her inspirational work within the venue. Owner Raghunath Kodakandala (pictured holding award) said they had worked hard throughout the year in making the restaurant, their menu and the service extraordinary, and they were incredibly proud of picking up the three awards.

Hotelier & Hospitality Design

“We have been in the heart of Leicester for a number of years now, and to be honoured in this way and recognised for this work was incredible. I am incredibly proud of The White Peacock and all our staff, as we have a lot of competition in the area. However, we have proved ourselves to be consistent and are very grateful of these awards.

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“We would to thank everyone for voting for us and we are very much looking forward to next year as we have a lot of exciting things in store for our customers,” he added. Esme said: “I was just blown away by being nominated in the first place, and to be highly commended in this category was fantastic. We all work very hard within the restaurant and this makes it all worthwhile.” Judges praised the restaurant’s ‘excellent and imaginative’ style, coupled with a true sense of occasion, attentive service and some of the best dishes in the whole competition. The restaurant, which is in a Grade 2 listed building, serves British

The restaurant is owned by KoBan Group – which recently purchased The Landsdowne and Fenways from The Orange Tree group and successfully operates the Indian fine dining restaurant, Aspects in Enderby - which was founded by Raghu Kodakandala and Dr. Bandrapalli with a vision to create an independent, quality hospitality group focusing on the Leicestershire market. The Leicestershire Tourism & Hospitality Awards event was held at Athena on 29th November. Winners included restaurants, hotels, visitor attractions, cafes, food producers, farm shops, tearooms, pubs, event venues, B&Bs, festivals and events, and Market Towns. Now in its 8th year, the awards are aimed at finding the best tourism businesses in Leicestershire and this year, around 100 businesses submitted over 190 applications for this year’s categories. The awards are hosted by Leicestershire Promotions and this year, corporate sponsors included Everards, NVG, Pear Communications, Leicester City Council and Leicestershire County Council. Martin Peters, Chief Executive of Leicestershire Promotions said: “This year’s awards have been an amazing success with more applicants than ever from a broad cross-section of the Leicestershire tourism industry. The judges really had their work cut out in the face of intense competition from such an amazing list of finalists. We offer our hearty congratulations to all of the deserved winners who represent Leicestershire so magnificently to all visitors to the city and county.” For more details, visit www.the-white-peacock.co.uk


INTRODUCING A NEW CLASSIC – HOT CHOCOLATE LESS SUGAR

“The nation’s palates are gradually changing and there is a growing preference for a reduced sweetness. This is a good step forward in providing a range that continues to meet the needs or our evolving market and the discerning consumer.” Other names in the Barry Callebaut Beverages product range include: Van Houten – A historic name, with a pedigree that spans almost 200 years, synonymous with delicious, authentic chocolate drinks.

Caprimo – A range spanning from the traditional to the modern and exotic providing an array of flavoured cappuccinos, guaranteed to please the most discerning cappuccino drinker. Le Royal – Traditional vending products that come with a continental twist, giving them a huge appeal to the wider European market alongside a loyal UK customer base. The company is an established advocate of sustainability, working with smallholder farms in West and Central Africa, supporting farmer training in Good Agricultural Practices (GAP). Barry Callebaut is renowned for working to increase productivity and improve the quality of cocoa while positively impacting on livelihoods on a large scale.

For further information on Barry Callebaut Beverages and its products call 01244 370500.

Hotelier & Hospitality Design

Sales director for Barry Callebaut Beverages UK, Tracy Southwell comments: “With the Classic Chocolate Less Sugar drink, we’re essentially providing choice. A reduced sugar hot chocolate should not ask consumers to compromise on taste just because they’re making an informed decision to choose a healthier option.”

Barry Callebaut Beverages UK has added a new product to its popular Classic range, Chocolate Less Sugar. With approximately 70 calories less than the award-winning manufacturer’s renowned Creem Choc product, this latest drink keeps pace with market demand, containing a reduction of refined sugar, without compromising the rich quality Hot Chocolate that Barry Callebaut is renowned for.

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Recipes

Floluxe Floluxe is a family business that has been supplying contract towelling for over 30 years, making it grow into one of the UK’s leading suppliers of high quality contract towelling products to hotels and laundries.

Floluxe’s success has been built on a complete understanding of our customer’s requirements and then being able to source and manufacture the highest possible quality towelling products to meet those needs. Quality

Hotelier & Hospitality Design

Floluxe uses only the best yarns, specifically selected to suit the appropriate product and with our stringent quality controls within the manufacture process our customers are guaranteed the highest quality towels.

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Towels

Bathrobes

Floluxe’s luxury hotel towelling range offers softness and durability throughout. They range from 450 GSM to 650 GSM. The Luxus (550gsm) range is unique in the towelling world with its mercerised header bar and plump fluffy appearance, giving instant luxury and appeal. The Zenith Towel from Floluxe is the ‘piece de resistance’, the pile and feel of this towel is unrivalled thus being chosen by London’s top hotels. It’s so soft, it has to be tried to be believed.

Alongside towelling, Floluxe has a vast range of luxury bath robes to offer. Popular amongst 4 and 5 star hotel Spa’s across the UK is the Floluxe waffle robe. Being lightweight, durable and extra soft are some of the key features that make this robe such a hit. Floluxe’s terry towelling robes are the epitome of what a bathrobe should be. What makes us different? We are the towel experts. At Floluxe there is a team of textile professionals with years of experience on hand to help. Floluxe offers bespoke production. Whether its size, pile or embroidery, Floluxe always manages to get the job done. www.floluxe.co.uk


LABRA ARMCHAIR

COWHORN RIO WOOD ARMCHAIR

LONDON ARMCHAIR

CRUZ SIDE CHAIR

JASMIN SIDECHAIR

MINERS HIGH STOOL

... for every occasion! Contract Furniture Group Contract House, Little Tennis Street South, Nottingham NG2 4EU

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0115 965 9030 info@contractfurniture.co.uk www.contractfurniture.co.uk


January Furniture Show Along with requests for more beds, more accessories and more lighting at the January Furniture Show (JFS), the organisers also received many requests for companies who supply contract furniture and furnishings to be identified.

CONTRACT TRAIL FOR JANUARY FURNITURE SHOW

Hotelier & Hospitality Design

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he organisers listened and acted. JFS in 2019, which takes place at the NEC in Birmingham from 20th23rd January 2019, will introduce its new Contract Trail. It is the last piece of the jigsaw puzzle to fulfil all of the major requests received from visitors and it will identify all of the 150+ exhibitors who either regularly, or occasionally supply contract orders. On arrival at the show visitors will be able to collect a handy fold out map which identifies the contract supplying companies in each hall. The Contract Trail will also be available on the JFS website in advance of the show, making it easy for buyers to plan their stand visits in advance. Show Director Cleere Scammell said of the Contract Trail, “It is important that we

give our buying visitors as much useful information as is feasible, to make their visiting time at JFS as productive as possible. Adding the Contract Trail was an easy decision given the number of requests we received for the information - and given the large number of contract suppliers that we have among our exhibitors.� Across the board in upholstery, cabinet, beds, lighting and accessories there are both UK and International suppliers who are fully apprised of the particular requirements of supplying contract and interior design orders. Many of the main contract suppliers are also leading names in the UK furniture industry including Duresta, Kingstown, Whitemeadow, Ashley Manor, Firstlight Products, The Libra Company and Silentnight. Leading international companies including

Weimann, ALF UNO S.p.a. and Hartman are also on the Contract Trail list. The other new initiatives introduced at JFS in response to visitor requests are LIGHT, Beds at JFS and there will be 20% more space for accessories. LIGHT the new lighting sector features over 20 lighting companies showing everything from garden lanterns to futuristic LED lights. BEDS at JFS brings together the largest number of bed companies ever seen at the show, and finally the increase in space for accessories sees over 25 new exhibitors and several regular exhibitors taking extra space to show their abundant collections. To register to attend JFS and so see the full list of companies on the Contract Trail please go to: www. januaryfurnitureshow.com


Source new products, discover fresh trends, and meet 100s of suppliers at the UK’s biggest furniture show. Make yourself at home at the industry event of the year.

Register now at januaryfurnitureshow.com


BPCA sets out flight path to effective bird management for the hospitality sector Introducing effective bird management procedures can present challenges for the hospitality sector, but the public health issues mean it is a matter that cannot be ignored. Of particular concern for hospitality environments is the feral pigeon, which is very common and found in all areas of the UK. Feral pigeons can have a real impact on the look and feel of a building and its surrounding environment - a matter of concern in an industry where first impressions count.

Hotelier & Hospitality Design

This can include the visual effects and associations with poor hygiene created by their fouling. The noise they generate is another disruption.

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These are problems enough for hospitality environments. However, the most pressing issue is one of safety. Feral pigeons can harbour a large variety of diseases and insects on the body and in their nests, and fouling presents public health concerns. There is also the health and safety implications of slips and trips caused by their droppings to consider.

Pigeon problems Pigeons carry a variety of diseases such as Ornithosis, Listeria and E-coli. These can be transmitted to humans from the droppings, and also from the birds themselves.

When dry, pigeon droppings can also become airborne in small particles, which can lead to respiratory complaints such as Ornithosis (also known as Psittacosis). Pigeon droppings are acidic and can corrode and erode metals, stonework and brickwork. Nesting materials birds use can also block chimneys, flues and guttering, causing possible issues with carbon monoxide and damage to buildings as water overflows from blocked gutters. Furthermore, pigeons and their nests can support parasites such as mites, ticks, fleas and beetles.

Contractor expertise BPCA membership includes pest management professionals with expertise in bird control to help address the problem. They are familiar with environmental, social and legal issues, one of which is the Wildlife and Countryside Act 1981. Prevention is of course much more effective in protecting against pest issues, and in the case of nuisance birds such as pigeons and gulls, proven techniques centred around proofing and dispersal help to mitigate and avoid issues for local communities.


Sometimes bird management work can also involve working at height, so companies offering this service must compliant with the relevant health and safety requirements. This is coupled with insight into bird behaviour, together with an understanding of the actions that need to be taken to advise on contributory factors, such as waste management and building maintenance. BPCA member John Dickson, of NBC Environment, specialises in bird management. He said: “The legislative nuances relating to birds are highly complex, and it is advisable to commission a survey from an experienced bird expert. “They can put a mitigation plan in place to ensure operations are approved and legal, which will provide auditable evidence safeguarding your site.”

Bird Management Solutions Methods to manage nuisance birds range from traditional techniques through to processes featuring the latest technology.

systems to modify behaviours and encourage birds not to settle at particular sites. Proofing options include, but are not limited to, bird netting, bird spikes, electric bird wire and non-toxic bird gel. Another point to consider is the level of ‘bird pressure’ a particular area is subjected to. The pest management industry has three levels of pressure, low, medium and high. Low pressure includes daytime perching and sunbaking, while medium relates to night roosting and access to natural food sources. High pressure relates to nesting and access to artificial food sources. Approaches are usually categorised by the level of pressure encountered in a particular environment. BPCA offers further advice on feral pigeons in its A-Z of Pests.

The link also includes details of how to find a These can include the use of non-lethal falconry to Hotelier 1/2 190 x 130mm NEW Nov.qxp_Layout 1 10/12/2018 12:45 Page 1 act as a deterrent/dispersal method, as well as laser BPCA member company.

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Bespoke services

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Interior Designs

Michelin Star Chef Peter Joseph opens first restaurant with KAI Interiors KAI Interiors were approached by Michelin starred chef Peter Joseph to design his first solo venture restaurant. Taking a lead from the concept of sharing food and swapping stories, essences of Indian stories and fables have been scattered around the restaurant, this led to the name ‘Kahani’ meaning stories in Hindi. Set in the beautiful Sloane square near to Cadogan Hall you will discover a deep green set of double doors nestled into the classic architecture of Wilbraham Place.

Hotelier & Hospitality Design

Taking care to balance design features without detracting from the food, the space is warm and welcoming.

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As you enter, you see a beautiful upholstered wall that is made of soft blush, woven leather, this leads guests down the stairs. Indian antiquities and Kavaad [Indian story boxes] line the steps. You pass a warm mustard velvet curtained private dining room that is completely based on India’s national bird, the peacock. It’s a luxurious room in deep blues and greens. A large deep blue leather table top with brass trim, fills the room. An elegant slim brass chandelier sits above creating a cosy environment in which guests can enjoy a unique experience with Kahani’s best wines and culinary delights. The ceiling is filled with an imprint of millions of miniscule beads laid out in an elegant weaving pattern. The chairs are deep blue velvet with a woven leather backing. Bespoke wallpaper, beautifully hand drawn by the team at Lyons and Tigers Creative Agency hangs as a backdrop to the room. The private

room overlooks the main restaurant space with a balcony style mezzanine level. From above you might be able to notice the K within the flooring. The timber floors are laid in different angles with brass trims to make out a K for Kahani. The back wall of the restaurant space is home to the extensive wine cellar, exposed through a huge wall of glass for guests to enjoy. As you go down the stairs further, you enter into the main restaurant that opens out to a double height ceiling with beautiful bespoke, suede ribbon chandeliers. On the left there is one of KAI’s favourite features, a beautiful mosaic wall. This involved mixing a special render to obtain the exact colour, then meticulously hand placing the small, square mosaic tiles piece by piece into a pattern that was taken from Indian architecture. Sat in line with the mosaic wall is beautiful dusty teal velvet seating embellished with Indian embroidered ribbon. The room dividers give privacy to the bar area with a peacock feather embossed glass and timber panel. Sat in the back corner is the original

fireplace with cosy armchairs and a traditional Indian carved table. Somewhere to relax after a meal and enjoy one of the many whiskeys or cognacs they have to offer. KAI spoke to us more about the project: ‘Peter’s food is amazing, it’s so colourful and we had to think about how it would look on the table. The edge of the tables were etched with


a henna pattern which linked with the bespoke henna style wallpaper we had hand drawn by Lyons and Tigers Creative Agency. If you look closely you can follow several fables within the wallpaper. We’ve used warm colours in the upholstery that don’t detract and kept the walls quite neutral, we wanted to ensure hints of India enrich the space.’

Slightly raised from the main restaurant floor is one of the more private dining nooks. It is filled with a delicate silk wallpaper with multi-coloured sari threads running through it. Rich blush-terracotta velvets adorn the fixed seating and a bamboo edge table. The bar, meanwhile, was modelled on Chand Baori, which is a beautiful step well of 3,500 steps built over a thousand years ago in the Indian state of Rajasthan. Textured wallpapers are a back drop to the brass cantilevered steps that appear to be floating whilst displaying the premium alcohol offering.

Elegant tubular pendant lights glow above the bar counter which is timber with marble infill’s. The bar façade is a unique herringbone veneer which gave a subtle nod to the back bar steps. KAI Interiors T: 0208 9861664 E: info@kaiinteriors.com www.kaiinteriors.com

Hotelier & Hospitality Design

As we explore the space further we reach the toilet, Intimate yet exciting spaces. Inspired by a colourful painted wall art pattern in India. The bespoke wallcovering was filled with hands poised in different positions replicating the Mudras, rich greens and soft pinks enriched the space. Terrazzo basins echoed the colours from the walls, matched with elegant brass taps.

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Interior Designs

iD Revolution: Tarkett launches the market’s first non-PVC modular resilient flooring with Cradle to Cradle® gold certification Tarkett unveiled iD Revolution, to offer customers a new innovative modular resilient flooring in line with its strong sustainability commitment. A flexible, modular flooring, iD Revolution is regenerative by design as it is comprised of 83% recycled, mineral and bio-based materials and is 100% recyclable. The result: a Cradle to Cradle® gold certified modular resilient flooring which has been designed for life while also combining performance and design.

V

alérie Lebon, EMEA Marketing Vice-President for Tarkett, said: “iD Revolution was developed to meet the needs of our customers looking for alternatives to PVC in the modular resilient flooring category. We challenged ourselves, pushing the boundaries within the market to create the first non-PVC modular resilient flooring with Cradle to Cradle® gold certification. This reflects our commitment to providing our customers with products that create friendly spaces and respect the planet’s natural capital. Through this regenerative product, we are taking one step further towards closing the loop, together with our clients.”

Hotelier & Hospitality Design

A Product Designed for Life

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To create this innovative new product, Tarkett sources recycled PVB, a non-PVC and phthalatefree resin used to help prevent windscreens from shattering. It is recovered from end-of-life vehicles or safety glass from buildings, before being integrated into the product. The product formula includes 24% recycled PVB, 11% bioplastic and 49% chalk, a mineral found in abundance in nature. Not only is iD Revolution’s product composition sustainable but the manufacturing process also respects the earth’s natural capital: 99% of the water used during the production is recycled, and 50% of the electricity needed comes from renewable sources, while the remaining 50% are offset, via carbon credits through a project supporting biodiversity in the Peruvian Amazon Rainforest. In addition, iD Revolution is free from phthalate and solvents, and has been designed with an ultralow level of volatile organic compounds (VOCs)1, thus contributing to optimal indoor air quality and healthy spaces.

Closing the Loop To close the loop, the product itself is 100% recyclable. iD Revolution can once again be re-used at the end-of-life stage. Through ReStart®, Tarkett’s takeback programme, iD Revolution’s tiles and planks will be eligible to be collected and sent back to the manufacturing site to be reengineered as a new product. Thanks to this focus on sustainability driving every step of the design and manufacturing process, iD Revolution is the first Cradle to Cradle® Gold certified modular resilient flooring made with recycled materials and natural fillers.

1 The level of total volatile organic compounds (TVOC), yielding a measurement of < 10µg / m3 after 28 days, is much lower than the existing regulations and standards.


An award-winning product Just after its launch, iD Revolution has already received in France the “Innovation Teams Best Practices 2018” award, organized by Paris Sorbonne University and Paris Directors of Innovation Club. This award demonstrates Tarkett’s team commitment towards sustainable and innovative flooring solutions.

Adopted as part of the Nesto project in Luxembourg Nesto is a six apartments affordable building in Wiltz, which has been conceived respecting the concept of circular economy. Tarkett has worked closely with Heliosmart and PROgroup to provide the most suitable flooring solutions. iD Revolution, alongside Cementi Click, Tarkett’s innovative and ‘clickable’ mineral tiles, have been chosen as the ideal products for this project, as they both combine sustainability, durability and design. For more information on our products visit www.tarkett.co.uk or email marketing@tarkett.com Follow us on Twitter @TarkettUK for the latest news or Tel: +44 1622 854040

Hotelier & Hospitality Design

This doesn’t mean compromising on design, resistance and durability. Treated with Tarkett’s TopClean XP™ surface protection, the tiles and planks deliver the same high quality as Tarkett’s other modular vinyl flooring collections, allowing for easy maintenance and extra resistance to scuffs, scratches and stains caused by daily wear and tear.

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iD REVOLUTION RESILIENT TILES

iD Revolution is a major innovation in modular resilient flooring, being the 1st one to be Cradle to CradleÂŽ Gold certified. It is comprised of more than 80% of recycled, mineral and bio-based materials and is 100% recyclable. More on professionals.tarkett.co.uk

The revolution starts under your feet


Interior Designs

Oculus Light Features Tasked with turning the sculptured Corian ceiling into a stunning diffused light feature, Nulty Bespoke has installed sun and moon LED luminaires throughout the communal areas of the office and meeting rooms, creating a dramatic feature ceiling that is sensor activated and supports the multi-purpose office space. The oculus shaped light features enhance the space creating an extra layer of depth and adding additional drama to the interiors. Nulty Bespoke The Tower Building, 7th Floor, 11 York Road, London, SE1 7NX +44 (0)20 74013635 office@nultybespoke.co.uk www.nultybespoke.co.uk

Each lighting piece is sealed into the ceiling for a flush finish. The metal frame surrounding the domes are finished to match the Corian ceiling and complemented by a matt acrylic vacuum formed diffuser. Punctuating the edge are gloss black bespoke downlights that project pools of light below and replicate shafts of daylight pouring into the space.

The luminaires are individually controllable and project a dynamic white light and RGB effect across the surface. Pixelbased colour change effects can be turned on for events, providing the space with further flexibility.

Ollie Yates, Product Creation explains, â&#x20AC;&#x153;We wanted to provide the client with a completely dynamic light source that could adapt to the various uses of the space. The lighting feature effortlessly blends in with the ceiling whilst providing the correct level of illumination for events and day-to-day use.â&#x20AC;? Technical Information: Nulty Bespoke designed 15 small moon luminaries and one large sun. The larger sun lighting piece is 1800 mm in diameter and is surrounded by 30 individual spotlights, whilst the smaller moon luminaires are 1250mm x 750mm elliptical and have 18 downlights surrounding each piece. They each have five dynamic white effects for day to day use and a multitude of colour changing effects for events. There are 68 individually controllable pixels for each moon luminaire.

Hotelier & Hospitality Design

Nulty Bespoke has completed the design and installation of several custom luminaires for the newly refurbished Mayfair offices of global mining and metal company Vedanta.

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Recommended Suppliers

Hotelier & Hospitality Design Recommended Suppliers

Hotelier & Hospitality Design

Website:www.hypnoscontractbeds.com Phone Number: 01332 497111 Email: info@hypnoscontractbeds.com Address: Station Road, Castle Donington, Derby, DE74 2NU

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Website: www.trago.co.uk Phone Number: 01579321331 Description: Suppliers to Businesses, Contract Quality at Affordable Prices! Address: Trago Mills, Twowatersfoot, Liskeard, Cornwall, PL14 6HY

Website:www.ckdirect.co.uk Phone Number: 01733 302704 Description: Commercial kitchen ventilation and stainless steel catering fabrications. Address: Unit 15 Tresham Road, Orton Southgate, Peterborough, PE2 6SG

Website: www.aspenconcepts.co.uk Phone Number: 01793 647 744 Description:Aspen is one of the UKâ&#x20AC;&#x2122;s leading interior fit-out & joinery companies, with an outstanding reputation for quality, reliability and workmanship. Address: Aspen Concepts Ltd, 2273 Dunbeath Road, Elgin Industrial Estate, Swindon, Wiltshire SN2 8EA


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Website: www.ccrsystems.co.uk Email: epos@ccrsystems.co.uk Contact number: 01516448296 Address: 142 Bebington Road, New Ferry Wirral, Merseyside, CH62 5BJ

Website: www.evans-textiles.com Phone Number: 0161 274 4147 Description: Create your own bespoke design and print it onto flame retardant fabrics suitable for upholstery, drapery and more. All fabrics meet British Standards and unlike other contract fabrics, Evans offer FREE initial designs. Address: Helmet Street, Manchester, M1 2NT

Website: www.flexfurn.com Phone Number: +44 (0) 1242 524777 Address: Unit 6, Maida Vale Business Centre, Mead Road, Cheltenham, GL53 7ER

Website: www.stagesystems.co.uk Phone Number: +44 (0)1509 611021 Address: 2 Princes Court, Royal Way Loughborough, LE11 5XR

Website: www.pooldek.co.uk Phone Number: +44 (0)1509 611 021 Email: info@pooldek.co.uk

To feature within as one of our recommended suppliers please call 01843570940 or please email Anthony Field

Hotelier & Hospitality Design

YOUR COMPANY LOGO HERE

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Recommended Suppliers

Website: www.eclipse-wallcoverings.co.uk Email: sales@eclipse-wallcoverings.co.uk Contact number: 01942 824 037 Description: Glasstex Essential the most cost effective fibre glass wallcovering ever sold in the UK, with modern minimalistic and classic designs and combining the strength, durability and fire retardancy that gives the ultimate solution to any wall surface. Address: Eclipse Wallcoverings, Unit 6, Appleton,

Website: www.enomatic.co.uk Email: sales@enomatic.co.uk Phone Number: +44 (0)1603 768046 Opt. 2 Description: The world leader in wine preservation and dispensing technology, pouring over 40 million glasses of wine every year. Address: 7 Europa Way, Norwich. NR1 2EN

Street, Wigan, WN3 4BZ

Website: www.perfectoctave.co.uk Phone Number: 0203 959 8570 Email: info@perfectoctave.co.uk Description: Audio Visual Design, Installation &

Maintenance from restaurant music systems to boardroom conference facilities / Music curation and licensing for commercial spaces using our powerful music platform powered by Napster technology.

Hotelier & Hospitality Design

Address: Bidwell House, Eastwood Place, Eversley, Hampshire, RG27 0PN

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Website: www.hel-o.co.uk Phone Number: +44 (0)1284 772400 Email: sales@hel-o.co.uk Address: Unit 2 Middleton Business Park, Middleton Way, Fen Drayton, CB24 4SU

Description: Helo Childcare Products is a true specialist supplier of Infant High Chairs for Hospitality environments throughout UK and Europe. Offering a variety of design, colour and budget to suit your venue, endorsed with the latest BS EN 14988: 2017 Standard and available for next day delivery. A simple choice for looking after your future generation of happy customers.

Website: trade.justingredients.co.uk Contact number: 01291 635525 Description: JustIngredients Trade offer the UKâ&#x20AC;&#x2122;s widest online range of dried herbs, spices, botanicals, wholefoods and more. We are proud to work with many different types of businesses from restaurants, bakeries, hotels and distilleries to equine, craft and cosmetic companies with always on hand to support.. Address: Basepoint, Riverside Court, Beaufort Park Way, Chepstow, Monmouthshire, NP16 5UH

YOUR COMPANY LOGO HERE To feature within as one of our recommended suppliers please call 01843570940 or please email Anthony Field


T

he project took six months to totally complete with the design heavily influenced by Birmingham’s canals and city centre landmarks. The guest rooms and public areas all feature decorative accents, vivid murals and design touches that showcase the local neighbourhood heritage and unique architecture. The four-star boutique hotel, which is located at the top of the iconic The Cube building, boasts flat screen Satellite TV’s, complimentary mini-bars, and invigorating rainfall showers in every room.

Hotel Indigo Birmingham Completes £1M Refurbishment

The £1m refurbishment of Hotel Indigo Birmingham is complete. The investment included a huge renovation of all 52 guest rooms including the reception and lobby areas.

Nick Taplin, CEO of Black and White Hospitality who own and manage Hotel Indigo Birmingham, said: “As a servicedriven business, we are constantly working on new ways to enhance our guest experience. The investment is part of our ongoing strategy to ensure we keep moving forward and keep improving every part of our business. The new rooms look fantastic with comfy beds and a design that caters for the modern, high-tech traveller. The rooms have everything that today’s corporate and leisure guests require.”

Hotelier & Hospitality Design

Hotel Indigo Birmingham is just a short 10-minute stroll from Birmingham’s New Street Rail Station. Guests have access to its luxury health club and award-winning spa with high tech gym, pool and relaxation areas. The rooftop Marco Pierre White Steakhouse Bar & Grill sits atop of the hotel with an extensive menu and great bar and stunning outdoor terrace area.

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Restaurant Openings and Refurbishments

Hotelier & Hospitality Design

THE GRAHAMSTON OPENS ITS DOORS FOLLOWING £1.2 MILLION TRANSFORMATION INSPIRED BY GLASGOW’S FORGOTTEN VILLAGE…

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The Grahamston, a new restaurant and bar located in the heart of Glasgow city centre, has opened its doors today following a £1.2 million transformation. Located within Radisson Blu on Argyle Street, the new dining and drinking experience is inspired by Grahamston, once a bustling village in the heart of the city, now a forgotten part of Glasgow’s history, buried deep below Glasgow Central station.

Through subtle visual, written and spoken cues, the story of the mysterious eighteenth-century village is brought to life. The interior has an opulent yet industrial feel, with the décor, the menu and the people each revealing small elements of the Grahamston story, while retaining the intrigue and mystery at the heart of the urban legend. A new piece of artwork inspired by the characters and buildings from Grahamston dominates the feature wall overlooking the bar.

The Grahamston Kitchen will feature a specially designed menu, featuring produce sourced from around Scotland. Developed by Executive Chef Stephen MacNiven, it will serve traditional Scottish food with an artisan twist. The new menu features an array of dishes celebrating Scottish cuisine such as the “Cock a Leekie” Terrine, Twice-Baked Isle of Mull Cheddar Soufflé and Apple and Cinnamon Cheesecake. As well as a large selection of beers, wines and spirits, the 82-metre


Restaurant Openings and Refurbishments

square bar will serve its own locally brewed craft beer, The Grahamston Ale, on draught, also boasts a whisky menu featuring 40 different expressions. The Grahamston snug will be available for private hire for parties of up to 36 people. Radisson Blu’s new General Manager, Hina Rubbani, said: “The Grahamston is perfect for anything from a working lunch to an evening cocktail, and provides the ideal place for our guests, locals and visitors to the city to come and discover more about one of Glasgow’s best kept secrets.

Our Grahamston bar boasts an exceptional drinks list that any Scot would be proud of, with its own very unique atmosphere. Whether enjoying a drink with colleagues, or a catch up with friends, it’s the ideal place to relax and unwind while taking in the very special character of this historic city.” The mysterious village of Grahamston lies beneath Glasgow Central station and has remained untouched since the 19th century. But as the industrial revolution took hold in the 1870s, the fate of Grahamston was sealed when work began on Glasgow Central station. Nearly one hundred and fifty years later, The Grahamston bar and kitchen is paying homage to this enigma from Glasgow’s forgotten past.

Radisson Blu worked closely with local historian Norrie Gilliland on the project, author of the only book written on the history of Grahamston; Glasgow’s Forgotten Village. He commented: “The story of Grahamston is undoubtedly a microcosm of Glasgow’s growth into a diverse, multi-cultural and internationally renowned city of the 21st century. Grahamston was first noted on maps of Glasgow around 1680 and grew over the next two hundred years from a row of thatched cottages to a commercial and industrial hub right at the heart of Victorian Glasgow. “Sadly, the village vanished beneath the foundations of Glasgow Central Station well over a century ago. No records of it exist in city archives and only a small glimpse of the mysterious pathways and tunnels can be seen from Hope Street. Now, the story of Grahamston has been brought to life, and I hope that locals and visitors to the city enjoy discovering more about this fascinating local legend.”

To find our more, view the menus and book a table visit www.thegrahamston.com. Alternatively, guests can call 0141 204 3333 or email thegrahamston@radissonblu.com to book

Hotelier & Hospitality Design

The Grahamston kitchen will serve breakfast, lunch and dinner menus all day to those that live and work in the city, as well as those staying at the hotel, celebrating local produce and bringing to life the history that literally lies beneath the very ground they stand on.

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Restaurant Openings & Refurbishments

New Marco Pierre White Restaurant Launches at Holiday Inn Brentwood

Hotelier & Hospitality Design

Earlier this year LGH Hotels Management Ltd announced a new partnership with celebrity chef and restaurateur Marco Pierre White (MPW) with plans to open a Marco’s New York Italian branch in the Holiday Inn Brentwood at the end of the year.

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Holiday Inn Brentwood celebrated the launch of the new Marco Pierre White restaurant on Thursday 6th December with Brentwood’s favourite couple James ‘Arg’ Argent and Gemma Collins attending. Arg celebrated his birthday at the event with a Freddie Mercury themed cake, dancing and performing his favourite rat-pack hits to guests. Arg’s celebrity entourage included fellow TOWIE stars Liam Gatsby and professional boxer Ohara Davies.


Restaurant Openings & Refurbishments with the potential to expand the partnership across the wider Holiday Inn portfolio in the future. Marco’s New York Italian concept is inspired by his Italian heritage and love for New York, which promises high quality family-friendly food at reasonable prices. Marco, once the youngest chef to hold three Michelin stars, commented on the new partnership with LGH Hotels

Management Ltd, saying: “I am thrilled to be working with the LGH team and opening new restaurants in Milton Keynes and Brentwood. The essence of my New York Italian is to enjoy your dining experience with excellent food and drink in relaxed surroundings, whatever the occasion, which fits perfectly with the ethos of the Holiday Inn hotels and their new open lobby dining concept.” Nick Taplin, Marco’s business partner, Chairman and CEO of Black and White Hospitality, added: “We’re delighted to be working with LGH on such a big food and drink project. We have had great success over the years working The dining space is flexible and informal with a range of high and low tables and booths to suit everyone, be it a working lunch or relaxed group meal. The partnership follows an agreement between Black & White Hospitality Ltd, who own the franchise rights to seven MPW restaurant brands, and LGH Hotels Management Ltd who manage a portfolio of 18 Holiday Inn and 3 Crowne Plaza hotels across the UK. The opening of this New York Italian restaurant, as well as another in Holiday Inn Milton Keynes Central, is the start of what both sides expect to be a long and fruitful relationship,

closely with hoteliers to transform their restaurant and bar areas and we’re looking forward to getting started with MPW in both Brentwood and Milton Keynes. “The restaurants are set to be very popular with both hotel guests and local restaurant goers. It is fantastic to be working with a company as professional as LGH and we look forward to many more developments with them.”

Simon Teasdale, Managing Director LGH Hotels Management Ltd, commented: “We are delighted to partner with such a renowned and reputable chef such as Marco Pierre White, a name our guests will be most familiar with. “I know Marco will revitalise our food and beverage offering at the Holiday Inn Milton Keynes – Central and the Holiday Inn Brentwood, which is critical for our business strategy and development in these areas. Launching these New York Italian restaurants will not only improve the services for our hotel guests but will open the door to new stand-alone dining guests.”

Hotelier & Hospitality Design

The Holiday Inn Brentwood underwent a significant refurbishment to improve the guest experience and importantly upgrade the food and drink offering. The new open lobby dining area at both locations includes a brand-new Marco’s New York Italian eatery, offering a mixture of Italian-inspired dishes and American classics such as fresh pasta, homemade pizza and ribs as well as their best-selling New York style cheesecake.

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Accoya® selected for the latest Ivy Collection restaurant opening The Ivy Collection, a select group of upmarket restaurants, brasseries and cafes, has recently opened its latest restaurant – The Ivy in the Park, in Canada Square Park – London. The creative design was able to successfully combine quality with sustainability with the specification of world-leading, high-performance sustainable wood, Accoya® throughout the striking new build.

Hotelier & Hospitality Design

The new brasserie, opened to the public in mid – October 2018, was designed by esteemed architect William Conway of William Matthews Associates and, following a rigorous bid process, lead construction firm Wiehag Timber Construction were selected to build the latest eatery in the Ivy Collections’ portfolio. The new restaurant, with a two-level bar, restaurant and external dining area, is aptly positioned within one of Canary Wharf’s most sustainable areas, overlooking a vibrant green space for events.

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The Ivy in the Park is constructed from glulam and cross-laminated timber: internal members are made from spruce, whilst external beams and columns are glulam Accoya®. The specification of Accoya® wood further extended to the rainscreen trellis which covers the external walls. For the Accoya® wood elements of the project, a total of 47 glulam beams, 42 glulam columns and 740m² of rainscreen trellis were required. Wiehag GmbH machined it into the glulam beams and columns

– alongside the trellis – and finished in the factory with a Remmers Aqua HSL 35 Grey Stain prior to installing on-site. Canary Wharf Group, who has overseen the largest urban regeneration project ever undertaken in Europe, wanted timber to be used for the external façade of this project, however they needed a low maintenance solution. Naturally, Accoya® wood was the ideal choice. The result is a building that juxtaposes itself from the cold metal and glass of Canary Wharf and offers a warm, wooden home to one of the most respected restaurant institutions in London, offering accessible, all-day dining in a relaxed, local setting. Accoya® wood is produced using Accsys’ proprietary acetylation process, which chemically alters the cell structure of the wood to

resist distortion. Certified Cradle to Cradle™ (C2C) Gold in recognition of its sustainability credentials, Accoya® wood has the added benefit of offering peace of mind for the environmentally conscious. Accoya®wood is available to buy throughout the UK and Ireland. www.accoya.com.


Valor gets kids cooking with Adopt a School initiative Valor Hospitality Europe, which manages 17 hotels across the UK, has signed up to the Royal Academy of Culinary Arts Adopt a School initiative, to help educate more children about food and inspire them to consider a career in hospitality. health, it’s also getting pupils excited about food and healthy living too, which is great.”

from several high-profile faces since its launch in 1990, including HRH The Prince of Wales (Royal Academy of Culinary Arts’ Patron), Brian Turner CBE, John Williams MBE, Heston Blumenthal OBE and Raymond Blanc OBE.

As well as teaching a range of cooking skills, the lessons are also planned to help children understand the link between food, health, nutrition, social skills and the environment, whilst also offering an insight into the hospitality sector. In addition, the children will be taught the art of service; learning about how to correctly lay tables and waiting on skills and there is an optional fourth session on bread making.

The Royal Academy of Culinary Arts is Britain’s leading association of head chefs, pastry chefs and restaurant managers committed to educating, training and providing career opportunities for current and future hospitality professionals.

Before visiting the schools, Valor’s professional chefs and restaurant managers attended specialist training sessions with the Royal Academy of Culinary Arts, where they learned how best to deliver the classes to the pupils, all of which has been funded by Valor. The national Adopt a School programme has received support

Moira Laird, human resources director at Valor Hospitality Europe, said: “Like many sectors, hospitality is facing a skills shortage, so it’s extremely important that we, and more businesses like ours, get involved in schemes like Adopt a School, which get children to think more about careers within the industry. “Whilst the programme is ultimately providing children with valuable life skills centred around cooking and

Sara Jayne Stanes OBE, chief executive at the Royal Academy of Culinary Arts, said: “By encouraging all 17 UK hotels to get involved with Adopt a School, Valor Hospitality Europe is showing a clear commitment to giving back to the industry and inspiring the next generation. Adopt a School is proud to deliver food education to 15,000 children every year, but it is these industry partnerships with professionals sharing their passion and expertise, promoting the healthy eating message and providing an insight into the wonderful world of hospitality that enable us to make a real difference to even more children’s lives.” Valor Hospitality Europe has been operational in the UK for three years and manages 17 properties in its UK portfolio on behalf of investment vehicles affiliated with MCAP Global Finance Ltd.

Hotelier & Hospitality Design

As part of the scheme, chefs and restaurant managers from each Valor hotel are now visiting or planning visits to their local ‘adopted’ primary schools to provide classes on all things food, to children aged eight and nine.

Edward Cross, general manager at the Doubletree by Hilton Chester, who is leading the scheme on behalf of Valor, said: “Working with our talented team of chefs on the Adopt a School initiative, it’s been fantastic to see how eager they are to get out into their local communities and inspire the next generation to cook. With fast food and a lack of real food education continuing to be a problem, we’re putting all of our efforts into ensuring that more young people understand that nutrition and making healthy, home-cooked food can be easy to do, fun and delicious.”

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Hotelier & Hospitality Design

Profile for Jet Digital Media Ltd

Hotelier & Hospitality Design - January 2019  

Hotelier & Hospitality Design - January 2019