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April 2014

Hotelier & Hotel Design Magazine

Featuring: Food and Drinks Venue Profiles Plus Hotel Design Focus

Barrio is Back Business matters with Liberis


NE W The GIGA X8 speedy professional coffee machine The NEW high-performance GIGA X8 Professional with its elegant finish comes with a unique speed function, allowing it to prepare perfect coffee in record time. The optimally extracted coffee is mixed with hot water inside the machine by means of an extra bypass, absolutely no flavour is lost during the process. The speed function and time-saving, intuitive operation along with a large water tank and coffee grounds container allowing for flexible and mobile use make the GIGA X8 Professional ideal for use in catering.

For further details on the NEW GIGA X8 and our range of professional and commercial machines contact: JURA Products Ltd, Vivary Mill, Vivary Way, Colne, Lancashire, BB8 9NW. Tel: 01282 868266 Fax: 01282 863411 sales@uk.jura.com www.jurauk.com


April 2014

Contents 6 10 12 18 22 30 34 40 42

www.hotelierandhoteldesign.co.uk

Contact Us Claire Foster

Advertising Sales Manager 01843 570944 claire@hotelierandhoteldesign.co.uk

Tony Little

Publishing Director 01843 595818 tony@hotelierandhoteldesign.co.uk

Jeremy Tring

Editor jeremy@hotelierandhoteldesign.co.uk

Hotelier & Hotel Design - April 2014

Industry News Venue Profile Furniture Events Food & Catering Business & Legal Hotel Design Focus Drinks

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DESIGN IN MOTION

Specialists in sliding and folding door hardware solutions

Henderson is constantly building on over 90 years’ experience of developing innovative sliding and folding door hardware systems. Our UK based manufacturing facilities and technical team ensure Henderson

! Industrial ! Commercial ! Residential

provide you with the high quality solution for every application. To discuss your project needs, contact our technical team on 0191 377 7345.

www.pchenderson.com

! Automation ! Glass ! Specialist


At Novellini we understand that you desire something more individual than just a shower room. That’s why we created a comprehensive Wetroom and Glass brochure that features a range of both stylish and practical solutions. Our Wetrooms offer all the benefits of a walk in shower, combined with the protection offered by a shower screen or enclosure, allowing you to create a contemporary, luxurious feel to any bathroom. Using the available space in an efficient and uncluttered manner allows you to create a truly individual showering experience, limited only by your imagination.

www.novellini.com | info-uk@novellini.com Click here to download our brochure

Hotelier & Hotel Design - Issue 10

Introducing our new Wetroom & Glass Options

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Industry News Contract Furniture for Hotel Projects – RHA

RHA Furniture has been supplying furniture for Hilton Hotel projects since 1992. The new brochure showcases some of RHA’s most memorable Hilton projects, including London Hilton Park Lane and the new Conrad Algarve suites. “As a long standing approved supplier, we regularly supply and custom make furniture for Hilton Hotels across the UK and overseas. “The Hilton projects featured in our new brochure show the high quality hotel bedroom and lounge furniture that we have been supplying for the past 20 years.” RHA Furniture

Avani Sepang Goldcoast Resort Opens AVANI Hotels & Resorts, the vibrant upscale brand launched by Thailand-based Minor Hotel AVANI Sepang GoldCoast Resort in Malaysia. The resort is located on the country’s west coast in the state of Selangor, close to Sepang

Hotelier & Hotel Design - April 2014

from Kuala Lumpur International Airport.

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Baulmann Lighting on the “Light & Building 2014”

The world’s biggest trade fair for lighting and building-services, the “Light & Building” in Frankfurt, will open its doors again from March 30th to April 4th. It is expected that more than 180,000 visitors will attend the show, all taking the chance to see the major lighting companies and their latest developments and trends.

Edinburgh Set to Welcome ‘Flying’ Visitors Jones Lang LaSalle announces a unique opportunity to develop the most accessible and visible hotel at Edinburgh Airport, within the airport boundary. The proposed development with on-site car parking on a prominent position on the main access road into Edinburgh Airport, approximately a four minute walk from the main terminal building.

allowed growth in revenue per available room of approximately years.

Edinburgh Airport Limited is looking to enter into a leasehold agreement for the Edinburgh Airport has one of the site, precise terms of which are lowest ratios of hotel bedrooms negotiable and wish to secure a high quality hotel in line with per 10,000 passengers in the the investment currently being UK. The increasing demand for on-site accommodation has made in the airport itself.

What is the Key to the Survival of the UK Lighting Industry? “Responsible sourcing is key to survival of the UK lighting industry”- Jeremy Quantrill, joint managing director of Dernier & Hamlyn These days many of us try to be more informed about how the food we eat has been produced and the clothes we wear have been manufactured. But can the same be said of the way that lighting is designing lighting do you think about where it has been produced and As a lighting manufacturer, which has been around since 1888, we are clearly keen to promote the “buy British” message.


Industry News Crosswater add Belgravia Shower Controls to Traditional style Range; Belgravia Finishing touches bring a world of authentic period detail

Next Generation Marriott Hotel Opens in Istanbul Marriott International continues its rapid growth in Eastern Europe with the opening of the Istanbul Marriott Hotel Sisli, taking the company’s total number of properties to seven in Istanbul and eleven in Turkey overall. From its rooftop heliport and stunning views to impeccably furnished guestrooms and sophisticated Istanbul’s skyline. The hotel is situated within an impressive 34-story building on the European side of Istanbul and between the business districts of Levent and Taksim. With its cosmopolitan location in Sisli and proximity to popular cultural and historical sites, it is an ideal destination for both business and leisure travellers. Upscale restaurants, shopping malls and high-end boutiques are all within walking distance, while downtown destinations such as Taksim Square and Grand Bazaar are just minutes away.

Debut for the InterContinental® Hotels & Resorts Brand in Georgia InterContinental Hotels Group (IHG®), one of the world’s largest hotel companies today announces the signing of InterContinental® Tbilisi. The 200room hotel will operate under a management agreement with existing owner partner Adjara Group and is set to open in 2016. The signing of this luxury hotel marks the InterContinental Hotels & Resorts brand’s debut in Georgia. A former printing works warehouse centrally located in the heart of the capital will be transformed into InterContinental Tbilisi. This iconic building is at home amongst Tbilisi’s eclectic mix of Georgian, European and Middle Eastern architecture. The hotel will be within walking distance of the city’s major landmarks and neighbouring embassies and business centres. The hotel’s large multifunctional conference hall, ballroom, multiple meeting rooms and conference centre will be well equipped to meet the needs of Tbilisi’s growing domestic and international business requirements. Food, beverage and leisure facilities include an all-day dining restaurant, an InterContinentalClub Lounge, lobby bar, spa, and an indoor and outdoor pool. As part of its 200 rooms the hotel will also feature 14 suites and a Presidential Suite.

Chelsom supply lighting for Down Hall refurbishment Down Hall Hotel is one of England’s most established country Essex border, this impressive Italianate mansion dates back to 1322 and boasts luxury interiors with an abundance of ornate original features. Chelsom were commissioned to work closely with Beacon Design and Consultancy as part of the core team to undergo the refurbishment of 54 of the hotel’s executive guestrooms with the main objective of the programme being to provide guests with modern comfort and style whilst retaining the traditional ambience of Down Hall.

Hotelier & Hotel Design - April 2014

The Belgravia brassware collection from Crosswater brings sophisticated elegance to the ever popular nostalgic look and has been a great success since its release in 2013. With the addition of these stunning shower controls that feature fully co-coordinating back plates, this collection offers the most comprehensive line up of period-styling for the bathroom in the UK.

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Industry News

Employee Engagement is Key in the Hotel Industry Gary Cattermole and Jaime Johnson are joint Co-Founders and Directors at The Survey Initiative, a leading staff survey provider. Here they discuss how employee engagement can lift profitability and improve staff wellbeing. What is employee engagement? Employee engagement is a workplace approach designed to ensure that employees are committed to their organisation’s goals and values, motivated to contribute to organisational success, and are able to enhance their own sense of wellbeing. In simple terms - are your staff prepared to go the extra mile?

IHG signs three Holiday Inn® hotels in Turkey InterContinental Hotels Group (IHG®) is making significant inroads in Turkey with the signing of three Holiday Inn® hotels– Holiday Inn Ankara Çukurambar, Holiday Inn Istanbul Tuzla Bay and Holiday Inn Istanbul Kadikoy.

The research speaks for itself; not only is there a strong and direct link between high levels of employee engagement and high customer advocacy but the research also identifies that those organisations that score highly also have higher rates of profitability, increase financial turnover, lower staff attrition and associated costs of The first of the three to open during recruitment. It’s simple really if an employee is happy, enjoys their work, and feels quarter two this year is the 140 - room valued they are keen to excel in their role and help the business succeed. However no two businesses are the same, what works for one hotel may not work for another. Holiday Inn Ankara Çukurambar which will open under a franchise agreement with Aska Otomotiv ve Petrol Urunleri Tic A.S. The hotel is perfectly positioned nearby ministerial offices and government headquarters in Ankara’s business district Çukurambar. It will be the first IHG branded hotel in this With its compact, streamlined design enhancing the area and also the first hotel to bring hotel bathroom and its innovative cleaning technology the Holiday Inn Open Lobby to Ankara. leaving guests with an unrivalled feeling of freshness, Facilities include a 660m2 banquet room the Geberit AquaClean is packed with benefits for and multiple meeting rooms, a relaxing hoteliers, all of which are highlighted in a new dedicated spa, gym, bar and restaurant. brochure.

Benefits of Geberit AquaClean for hotel specification summed up in new brochure

Also due to open in 2014 is Holiday Inn Istanbul Kadikoy which will be a newly constructed building featuring 127 rooms including four suites, a mini gym, bar and restaurant. The hotel will operate under a franchise agreement with new owner Defne Otelcilik ve Turizm A.S. Holiday Inn Istanbul Kadikoy is located within the business area of Kadikoy which is home to more than Hampton by Hilton welcomes a landmark addition to its portfolio with the opening of 400 companies and is also within walking distance of a great mix of bars, the Hampton by Hilton London Waterloo. universities, hospitals and the 55,000 It is the brand’s first hotel in central London seat Fenerbahçe FC Stadium. Nearby the and follows the recent launch of Hampton Bosphorus Bridge, the hotel is close to all by Hilton London Gatwick Airport North major transportation networks including Terminal, joining Hilton Worldwide's global Marmaray and the Metrobus. brand of over 1,900 mid-priced hotels. The hotel comprises 297 guest rooms and Operating under a franchise agreement is the largest Hampton by Hilton property with Troyka Turizm Otelcilik ve Insaat A.S. is Holiday Inn Istanbul Tuzla Bay which outside of the U.S. With a focus on comfort and service backed by the 100% Hampton Guarantee, Hampton by Hilton London Waterloo centres around distinct is due to open in 2016. The 140 - room hotel will be newly constructed in the comfort zones. These include contemporary and comfortable seating areas, open planned business district of Tuzla on the plan public spaces, informal zones as well as dedicated work places. Asian side of Istanbul. Featuring Holiday Inn’s signature Open Lobby and boasting Many of the rooms boast impressive city views, while the Hampton by Hilton a 180-degree sea view, the hotel will be experience includes complimentary Wi-Fi and a hot breakfast as part of the room the first internationally branded hotel rate. In addition to offering excellent transport links in and out of London and to in the Tuzla Bay area. Guests staying surrounding areas, other conveniences include a 24/7 snack bar and complimentary at the hotel will benefit from excellent on-site fitness centre for all guests. transport links to Istanbul City Centre and Old Town.

This new literature runs to 16 pages, with inspirational roomset photography showing the design possibilities of the Geberit AquaClean, the WC that cleans with water and maximises comfort levels in the hotel bathroom.

Hotelier & Hotel Design - April 2014

Hampton by Hilton Enters Central London

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Industry News

Holiday Inn Darlington North Opening Dominvs Hospitality, the Hospitality arm of the Dominvs Group, has recently held its grand opening of the Holiday Inn Darlington North Hotel. The Holiday Inn Darlington North hotel is the fourth hotel to implement the innovative IHG (InterContinental Hotels Group) open lobby concept in Europe. The transformation of their 80-bedroom hotel in Darlington involved the conversion of the traditional hotel lobby by combining the front desk, restaurant, bar, lounge area and business centre into one open, cohesive space, while refreshing the design to give it a more contemporary feel. “The notion was conceptualized by understanding how people use space at home in order to give guests the most flexibility, whether they’re looking to eat, relax, work, or have fun in one integrated space” says Preet Ahluwalia, Director of Dominvs Hospitality. The novel concept also offers a new dynamic dining experience for local residents to enjoy great food in a relaxed atmosphere. Guests can order from the all-day dining menu or have a drink in the bar with friends and colleagues. In addition to the ample informal meeting space and comfortable seating options, the hotel now proudly serves Starbucks coffee, giving guests the flexibility to eat in, eat out or enjoy take-away items in their rooms. Patricia MacInnes, General Manager at Holiday Inn Darlington North says: “The Holiday Inn open lobby concept is a fresh offering which combines the various guest experiences in a brand new refreshing way. It is a casual, unpretentious space designed to make everyone feel welcome whether travelling alone or with a group, with kids or with colleagues.”

Marriott Hotels, the flagship brand of Marriott International, Inc., celebrates the grand opening of Cali Marriott Hotel, its first property in Cali, Colombia, and the company’s third in the country. Surrounded by the high-tech features and iconic glamour of the all-new Marriott, the 300 VIP guests, enjoyed the pulsating rhythms and vibrant vitality for which the destination of Cali – the Salsa Capital of the World – is known. The 170-room hotel, developed under an agreement with Real Hotels and Resorts, S.A. and Grupo Poma, represents Marriott’s growing presence in Colombia. The night of celebration offered the perfect opportunity to showcase the iconic brand’s belief that travel should be brilliant to attract the next generation of travellers.

Worldmark® By Wyndham Reopens the Deer Harbor Resort Following a Complete Renovation WorldMark® by Wyndham, one of Wyndham Vacation Ownership’s four consumer brands, has recently announced it has reopened one of its most popular resorts, WorldMark Deer Harbor, after a comprehensive renovation of the property. Nestled on 11 acres in the Orcas Islands of Washington State, the resort is comprised of 25 private cottages overlooking the Deer Harbor Marina. Today, 17 of the 25 cottages are now open for occupancy, with the remaining eight to be opened in May. “We’re very excited to see our WorldMark Deer Harbor resort reopen after many months of renovations,” said Geoff Richards, chief operations officer, Wyndham Vacation Ownership. “The newly refurbished cottages, situated on the shoreline of Deer Harbor Marina, truly provide an amazing vacation experience for our owners and guests.”

Hotelier & Hotel Design - April 2014

Marriott Hotels Celebrates Grand Opening in the Salsa Capital of the World

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Venue Profile

Barrio is BaCK The Barrio Bar Company join forces yet again, with the notorious design duo, dtwo design to create yet another eccentric interpretation that continues to help fuel the ‘spirit of Barrio’. in Sloane Square dtwo have jumped back into the world of bar design to continue their quirky style to produce the second site for the Barrio Boys. You can clearly see a strong brand experience taken from the past project of Barrio central completed by dtwo back in 2008 but with new vibrant design features, injected into the new site to help bring the now established brand to do battle on the front line. Barrio East is in the heat of Shoreditch situated on Shoreditch High Street and sits comfortably amongst several projects that dtwo have worked on over there near decade of experience; namely, Callooh Callay, Lena and areas of Cargo. Commenting on dtwo design’s involvement with Barrio East, Dominic Taylor, dtwo design, said: “When we were asked to be involved with the site that would become Barrio East we found it quite amusing as we have quite a history with this particular building. A while back, when the site was just an empty shell, and long before it became Barrio East, we were set to work on a completely different project, however it never came to pass. The project brief was as open as the past Barrio projects and this allowed dtwo to push the boundaries of bar design and experiment with materials and there construction to fuel the journey of the end user. David Knight, Director of Dtwo Design Ltd comments: “After some serious manipulation of the existing

about our big reveal for intentions of layout, concept and operational strategy for the clients.” Dominic said: “With social networking and the internet being just a ‘thumb to the phone’ away, it is always our goal to create as many talking points as possible, as with the cassette wall in Callooh Callay and the 3D mirrors in Lena, we use this theory with the timber yard banquette seating and the A feature which certainly stands out – and is present in each Barrio – is the impressive red ribbon-like bar, which runs the entire length of the down town area and incorporates colourful tiles helping draw the eye of the customer to the hidden areas to the back of the venue. which have been arranged in different colours to create an elegant but relatively random pattern and the three dimensional back bar help add a new elements to the scheme. Additional features of Barrio East include pineapple-shaped glass lights, customised ‘ceiling’ panels, distressed tables, showcases a stunning collection of copper piping that appears to grow up the wall like a plant. These features Barrio stand out from the crowd and more importantly bring you in from the streets of Shoreditch hungry for more. David Knight: “It’s been a great opportunity on home turf in ‘The Tropics of Shoreditch’ to show what can be achieved with a little sweat and toil.” For nearly a decade now Dtwo continue to thinking through the design, manufacture, procurement routes and construction phases carefully.” For more information on Barrio and Dtwo please visit: www.dtwodesign.com .

Barrio East was then divided into three separate areas – Barrio Downtown, Barrio Uptown and La Boca – and with the capability designed to accommodate up to 500 guests constantly in mind. Whilst Barrio Uptown incorporates a fun, yet elegant space, Barrio Downtown is a more relaxed affair and includes the Timber Yard – an intimate space with seating carved out of a timber stack, where guests can sit back and enjoy the atmosphere with friends. David continues: “Being there from the start and with our knowledge of the site, we were able to establish some solid foundations and get to grips with the fabric of the building; we then set

Hotelier & Hotel Design

strategy, moving goods lifts, de commissioning swimming pools (yes you read correctly) and stripping out some rather over complicated room divisions, dtwo and the main contractor Tam & Co where able to start working their magic.”

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Style matters, but first impressions count. You only get one chance to make a good first impression........ Make it Fitz Impressions Providing a tailored personable service for the provision of fixed seating, bench seating, banquette seating, booth seating, bespoke furniture, traditional and contemporary upholstery, reupholstery and furniture refurbishment, Fitz Impressions can add that extra bit of sparkle to any venue. Tel. 0845 052 3635 Fax. 0871 522 745 info@fitzimpressions.co.uk www.fitzimpressions.co.uk


Recipes

BORN AGAIN FLOWER POWER Luxury sofa company Delcor proves it is bang on designs that match the season’s fashion mood.

British look back to the home.

feature high on the list of must-have looks for the home. than 40 years ago – offers a comprehensive choice of chair and sofa

All Delcor upholstery is made to order and offers: wood upholstered furniture. Frame construction is guaranteed for 20 years.

foot or seven foot tall customer. colours and castors. Leg colours can even be stained to match a favourite table etc. choose from. The company offers in-home assembly so anyone living in a house choice of design. Delcor offers a re-upholstery service on its own sofas and chairs.

leaves it.

Hotelier & Hotel Design

The production facility is based in Seaton Delaval in Northumberland where trees from managed woodlands arrive at

retro sofas designs and the choice of chairs and footstools on the company’s website www.delcor.co.uk

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BA R L OW T Y R I E

Exceptional outdoor furnishings. Ranges in teak, stainless steel, aluminium and woven. Recipient of sixteen international design excellence awards. Barlow Tyrie Limited, Braintree CM7 2RN, England Tel: +44 (0)1376 557 600 Email: sales@teak.com

Visit: www.teak.com

Models: Aura / Sail

quality since 1920


J.U. Furniture J.U. Furniture offers a wide range of boutique style handmade wooden furniture available in ten standard

minimum order why not refurbish a room at a time to

Boutique Hoteliers & Interior Designers visit our web site www.juhotelfurniture.co.uk

Hotelier & Hotel Design

Sunday viewing may be arranged by appointment only.

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Furniture

“Rustic Utilitarian”

Little Tree Furniture embraces the new season’s biggest trend… ‘Rustic Utilitarian’ style is set to be one of the hottest interiors trends for 2014. Little Tree Furniture’s upcycled collection of reclaimed wood furniture captures the essence of this latest trend for pared-down striking designs that combine both functionality and understated splendour. The ‘rustic’ part of this trend accounts for the simple charm and beauty that wooden furniture introduces to the home whilst ‘utilitarian’ focuses on the need for well-built, practical items that will stand the test of time. This impressive fusion creates a force to be reckoned with; delivering stylish, high quality furniture.

1.

style and build. The reclaimed materials used to create Little Tree Furniture’s upcycled collections are well seasoned

3.

2.

4.

www.littletreefurniture.co.uk Stockist: 01424 734191

BOUTIQUE FURNITURE MANUFACTURERS & SUPPLIERS LOW PRICES-NO MINIMUM ORDER-GREAT QUALITY-BESPOKE SERVICE-10 COLOUR FINISHES

01420 538473/01730 895500

sales@juhotelfurniture.co.uk

www.juhotelfurniture.co.uk - PASSWORD MAKEOVER From £399

HOTEL GRADE S.KING £430 MATTRESSES KING £420 FROM £240 DOUBLE £395 SINGLE £360

£325

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10 STANDARD FINISHES 12 DESIGNER FINISHES GLASS TOP OPTION MARBLE TOP OPTION HANDLE OPTIONS MADE TO MEASURE OPTION

Colonial 4 Poster From

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£430

From £85 £445 Single Mattress Size

£465

£110 From £142 Rococo Bed From

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Sleigh Style Day Bed

£354

More 4 Posters & Reproduction Pieces On Line

Unit 2 Ham Barn Business Park, Farnham Rd, Nr Greatham, Liss, GU33 6LB PRICES EXCLUDE VAT & DELIVERY & ARE CURRENT AT TIME OF PRINT-PRICE INCREASE DUE JANUARY 2014-DELIVERY CHARGE APPLIES - WOOD FINISH SAMPLES AVAILABLE ON REQUEST

Hotelier & Hotel Design - April 2014

9 Bedroom Ranges Plus Dining, Living, Office, Mirrors & Occasional Furniture

AVAILABLE LOW FOOTBOARD RAILED OR BATEAU LIT STYLE

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Charles Barr Makers of fine English Furniture www.charlesbarr.com

Bespoke furniture. If you have been searching for that special piece of furniture you have always wanted and have explored the normal supply avenues in the furniture market place such as local retailers or the internet and are still no further along to obtaining the piece you seek, then you may be interested to know that Charles Barr Furniture are one of the few remaining UK based companies that offer a complete bespoke custom made service that caters for special one off furniture enquiries. Spread over two locations the company extensive showrooms based at their Sandy Bedfordshire premises,supported by a full working factory spread over some thirty thousand square feet employing forty skilled furniture makers at their Wroxham , Norfolk factory. So how does one go about getting a special piece of furniture made. Charles Barr sales and design team this can be done by telephoning 01767 68144 or e mailing sales@charlesbarr.co.uk . On speaking to a member of the company and explaining the nature of the enquiry it should be possible after some answers to initial questions to determine if the enquiry can be dealt with via telephone and e mail or it may be necessary for the companies in house designer to make a site visit, on many occasions both options are

needed especially if a site measure is After establishing the style, timber, and size of piece, the area it is intended to be used in will be discussed along with any other criteria which may involve including specialised display or storage areas perhaps for electrical equipment,or maybe provision within the piece will be required for unusual operating mechanisms', these and other questions will need to be answered as well as checking access for installation, at this point your Charles Barr designer will provide initial rough concept sketches that will hopefully meet all the criteria set out in the initial brief. Once produced from the initial perspective sketches any necessary changes can be made to the proposed design until a necessary all of this work can be done and communicated by telephone and via e mail or fax, if a site visit is needed any necessary sketches required would be carried out on site by the designer during the initial site visit. Once a clear picture of the clients requirements has been established all of the information gathered will be used to produce an accurate quotation for the work involved, at this point it will still be possible to tailor any quotation supplied to bring it in line with budgetary requirements, on acceptance of the companies quotation elevational drawings will be

To view all of our bespoke work plus our 9 ranges of modern and contemporary items please visit www.charlesbarr.com 16

produced detailing important factors such as the exact overall sizes, design features, timbers, inlays and any other important design points, the colour and decided, this will be done via colour and customers approval or in the case of a match being required to an existing piece of furniture that the customer may wish to supply, this can be an existing drawer, door or maybe a picture of the piece to be matched. Nothing is left to chance only when all of the above questions have been answered will production of your special piece begin the normal lead time from Charles Barr Furniture averages 10 to 12 weeks but even this variable is taken into consideration so that once the company have accepted and agreed on your order a delivery date will be quoted before work begins. On completion of your commissioned piece delivery will be arranged via the companies own transport and labour, ensuring your special piece of furniture is delivered safely before it is installed on site by the companies own labour. In today’s market place where much of is imported it is nice to know that there is still one British company offering a service that is a rare commodity in today’s furniture market place.


DISCOVER THE HEARTBEAT OF FOODSERVICE AND HOSPITALITY

At Hotelympia meet over 1,000 exhibitors displaying the latest new products and widest range of innovation to benefit your business. In 2014 the event presents a new spring dateline, an array of inspiring speakers and the latest in food & drink, catering equipment, decor and design, tabletop, technology, and waste management solutions.

REGISTER AT HOTELYMPIA.COM /HHD Image: citizenM London Bankside & ME London


JURA LAUNCHES STATE-OF-THE-ART SPEED MACHINE High performance speciality coffee at the blink of an eye JURA, a significant innovator in luxury Swiss made bean-to-cup technology, has invested £15,000 in training to help their commercial partners get up to speed on the company’s latest launch, as well as learning new techniques in café efficiencies. More than 120 people attended the exclusive training events held at the Williams F1 Conference Centre in Oxfordshire, and at the York Racecourse, which saw JURA launch the topof-the-range GIGA X8 Professional. In an industry where speed is of the essence, attendees had the chance to see how the new product can create efficiencies for their customers, and how JURA’s technology has innovated to meet the demands of the fast growing end user market. Ideal for use in busy barista bars, restaurants, coffee lounges, bistros and other catering spaces, the latest addition to the JURA range comes with a unique speed function, allowing it to prepare perfect coffee in record time. High performance The high-performance GIGA X8 Professional with its elegant black aluminium finish comes with a sizeable five litre water tank. The large coffee grounds container allows for flexible and mobile use of the state-of-the-art machine, and also incorporates the power of three thermoblocks and three pumps to prepare a range of 29 speciality coffees at just the touch of a button. Technical perfection The machine also includes two ceramic disc grinders to ensure even grinding of the coffee beans for optimum aroma. The discs are made from a wear-free technical ceramic which are amazingly fast and they also reduce grind time by 25 per cent. The GIGA X8 Professional is

also available with a permanent water connection, delivering maximum performance for all caterers alike. Intuitive operation Adding even more convenience for independent café owners, the machine is easy to operate and programme, and has been designed to be very easy to care for. The integrated rinsing, cleaning and descaling programmes also reduce the effort involved to a minimum and guarantees TUV-certified hygiene. Fine foam technology As an ingenious feature, the air intake is electrically adjusted by a geared stepper motor. For example, when making a latte macchiato, the machine automatically dispenses hot milk into the glasses, followed immediately by milk foam and finally coffee – saving valuable time. The GIGA X8 Professional is available to purchase at an RRP of £4395.00 + vat. For end users who want the option to pay as they go, JURA can offer the THINKSMART leasing option to its customers who want an alternative to outright purchase.

For further information on the full JURA product range, the GIGA X8 Professional, and Jura Commercial resellers, please visit www.jurauk.com or call 0800 6525527


Tart, Bristol

your business, your event

Make a date in your diary for the Caffè Culture Show, which returns to London’s Olympia on 14th and 15th May to offer you fresh ideas and inspiration on how to capitalise on the café boom.

caffecultureshow.com/h&h Show Partners:

*entry

is *enotr n ythe £25 on theisdd£o2o5r oor


“Trip2Taste Festival” at Marbella Beach Hotel Corfu A Family Celebration of Greek Cuisine Marbella Beach Hotel Corfu is delighted to announce its first “Trip2Taste Festival” from the 13th15th June 2014. The festival is a culinary adventure designed & organised by Trip2Taste guaranteed to delight any budding Gastronaut! In addition to the vast array of activities already on offer at the Marbella Beach Hotel Corfu, guests will be offered a myriad of experiences to delight the senses including Greek Cooking classes, a special Grey Mullet Botarga tasting, Olive Oil tasting, Wine Tasting classes as well as a Greek Coffee making course. The theme of the “Trip2Taste Festival” at Marbella Beach Hotel Corfu will be Greek gastronomy. The festival will be based in the elegant surroundings of the Italian restaurant and will feature a fantastic variety of specially paired menus. Some of the sumptuous delights on offer will include traditional Greek dishes paired with Greek beers or ouzo for lunch as well as Modern Greek dishes paired with wines for dinner. “Taste Greece by the glass”, offered at the bars will provide any wine enthusiast with the opportunity to revel in some of the finest wines that Greece has to offer. Don’t miss this great opportunity to explore and enjoy Greek gastronomy, whilst relaxing in the tranquil surrounds of The Marbella Beach Hotel Corfu! Charges will

apply to some activities and all details will be available on www.marbella.gr soon. To add to the excitement, over the same weekend as “Trip2Taste Festival”, the Marbella Beach Hotel are proud be actively sponsoring The Classic Yacht Race 2014. With its naval tradition, rich history and distinctive culture, Corfu constitutes the perfect setting for the Classic Yacht Race. Organised by the Yacht Club of Corfu, this exhilarating event offers racers a unique gateway to some of the most beautiful waters in the world. The racing schedule includes breath taking coastal routes, allowing for world class views of this incredible race. On-shore spectators will be in awe of the stunning scenery and beautiful boats, set against the ancient castle ruins and rural beauty of Corfu - the perfect backdrop for the spectacular classic yachts and traditional caiques. Classic Collection Holidays (0800 294 9318 www.classic-collection.co.uk) offers 7 nights for a family of four at Marbella Beach Hotel, Corfu from a total price of £3,399 based on 2 adults and 2 children sharing a family room on a half board basis. Price includes return flights from London Gatwick to Corfu and private transfers. Departs 10th June 2014.


Fresh thinking Brilliant results The PG 8058 Brilliant freshwater dishwasher from Miele Professional

$    $  "# $ "! # $  "  $ #   The Miele Professional PG 8058 Brilliant freshwater dishwasher is like no other dishwashing system. Its two intakes of fresh water in every cycle ensures a consistent, high quality wash, whilst a rapid cycle time of just 5 minutes, and no need to manually polish*, means your glasses and cutlery will sparkling and back in use in no time.

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Clever features, amazing performance and our peerless reputation for reliability and longevity all come together into the stylish PG 8058 Brilliant dishwasher. Isn’t it time you looked into a Miele? *When used with a reverse osmosis water system


Food & Catering

THIRTY SIX By Nigel Mendham

Thirty Six is a refined dining room in the Mayfair area of London. Making your lunch or dinner a pleasurable experience throughout, the team boast the perfect blend of passion and knowledge when it comes to indulgent British ingredients with a modern twist. A lively, relaxed atmosphere helps the conversation flow freely, The Dukes Bar is the ideal setting for a glass of wine after a hard day’s work, to then move comfortably through to main dining room of THIRTY SIX where you’ll enjoy your pick of a balanced, carefully thought out menu. Head Chef Nigel Mendham, awarded three Michelin Rosettes, brings with him a wealth of experience and love of quality ingredients reflected in every dish. The food here is focused very much on flavour and texture with dishes such as the confit duck (as featured opposite) or the beautiful Pork Textures, the ingredients of which are clearly sourced carefully to offer the best meat with the punchy flavours.

Hotelier & Hotel Design - April 2014

For the main, The Butternut Squash, with Lentils, Goat Curd & Rich Savoy Cabbage shows a Chef delivering on flavours and aesthetics rather than hiding behind expensive cuts or gimmicks, a pleasure to taste.

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Finishing with the Rhubarb & Custard twist, with a ginger crumble, velvety Bourbon Vanilla & Sorbet, only the best is selected for THIRTY SIX & DUKES discerning guests. The Hotel known for the infamous “Shaken not Stirred” Line has a Diamond Forever with this fantastic restaurant. To book a meal at THIRTY SIX By NIGEL MENDHAM at DUKES ST JAMES LONDON contact 0207 491 4840 or visit www.dukeshotel.com Nightly rates in a Dukes room at DUKES ST JAMES LONDON start from £290 inclusive of VAT. For more information please call 020 7491 4840 or visit www.dukeshotel.com


Confit Pollock

Cauliflower – cockles – parmesan

t t t t t t

Mix all of the above together Add the cod loin and marinate for 20 minutes Rinse under cold water and dry Wrap tightly in cling film Cut into 80g pieces, vak pack on high setting Cook for 14 minutes @ 54degrees

300g cockles 1 carrot 1 shallot 2 sticks celery 1 star anise 4 white peppercorns 1 bay leaf 200ml dry white wine t t t t t t t t

Wash the cockles under cold water Cut for the vegetables for mirepoix Cook the vegetables, herbs and spices until soft Add white wine Bring to the boil Add cockles, cover and steam until open Drain off liquid Remove meat from shells

Cauliflower garnish 1 white cauliflower 200g unsalted butter 300ml vegetable stock 80ml double cream Salt t t t t t t t t t

Remove green leaves from cauliflower Shred the florets Foam the butter in a heavy based pan Add cauliflower, pinch of salt Cover and cook without any colour When soft add vegetable stock and reduce by half Add double cream Bring back to boil and blend until smooth Cover and set aside

1 purple cauliflower 100g chardonnay white wine vinegar 100g sugar

1 romenesco cauliflower 100g unsalted butter Salt t t t t t t

Parmesan gel 100g parmesan 200ml water Salt 12g ultratex t t t t t

t t t t t

Bring to boil sugar and vinegar Set aside and allow to cool Thinly slice some of the purple florets Pickle for 30 seconds Remove and drain

Finely grate 200g of cauliflower Foam the butter in a heavy based saucepan Add cauliflower Cook on high heat for 30 seconds Drain off excess butter and season Set aside

Bring parmesan and water to boil Remove heat and infuse for 30 minutes Sieve Add ultratex and blend until thickens Season

To finish the dish Celery cress Finely grated parmesan

www.dukeshotel.com

Hotelier & Hotel Design - April 2014

50g rock salt 50g sugar 250ml water 1 bay leaf Sprig thyme 4 white peppercorns

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Food & Catering

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Food & Catering

Mayor gets Apprenticeship Week off to a ‘frying start’ in London The Mayor of London got Apprenticeship Week cooking in the capital by revealing plans to create 7,000 new apprenticeship positions in the catering industry. The announcement takes him a step closer to achieving his target of 250,000 apprenticeships in London by 2016. The Mayor was at the Premier Inn in Leicester Square where he was joined by the British Hospitality Association who have pledged to create 7,000 new apprenticeships in the city by the end of 2016. To mark the occasion, the Mayor joined two young Premier Inn apprentices and helped them serve breakfast to guests at the hotel. Getting young Londoners into jobs is top of the agenda at City Hall and the Mayor has invested over £2.5m on promoting and helping to create apprenticeships in the past two years alone. Having achieved around 160,000 new apprenticeships so far, the Mayor is working closely with the National Apprenticeship Service and the capital’s employers to hit his target of a quarter of a million apprenticeship positions across London by the end of his Mayoral term. The Mayor of London, Boris Johnson, said: “Thanks to London’s international appeal as a top tourist destination, hospitality is one of the city’s boom industries and it is superb to have the support of the British Hospitality Association in supporting 7,000 more young Londoners into a great career and helping to meet the demand for a skilled and dedicated workforce in this field. Apprenticeships not only help young people get a foot on the career ladder, they boost businesses with an eager, committed workforce – I urge all London’s firms to grasp the opportunity and take on an apprentice.”

Hotelier & Hotel Design - April 2014

London is one of the top tourist destinations in the world with millions of visitors expected this year. Tourism now contributes £36 billion to the capital each year and employs over 700,000 people, and this is expected to continue to increase. The hospitality industry is forecast to grow by over 16 per cent by 2020, which will mean a huge demand for a skilled and loyal workforce that the pledge by the British Hospitality Association will come some way to meeting. Ufi Ibrahim, CEO of the British Hospitality Association said: “As well as investing in young Londoners, the hospitality and tourism industry is sowing the seeds for its own future by nurturing young talent and helping to stimulate economic growth. By working collectively to tackle youth unemployment in London and across the UK, the Big Hospitality Conversation has generated quality work experience, apprenticeships and jobs for 16-24 year olds. Support from our Mayor will be instrumental in achieving our ambitions to create 7,000 apprenticeships for 16-24 year olds by the end of 2016 and showcasing the exciting, meaningful and rewarding careers can be built in the hospitality industry.” Someone who knows the value of apprenticeships is Patrick Dempsey the Managing Director of Whitbread hotels which employs hundreds of apprentices across the UK. Patrick

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started his own career in the hospitality industry 35 years ago at the bottom rung of the ladder and worked his way up to become the managing director of the largest hotel company in the UK, a true inspiration to young people starting out in their careers in this field. Patrick Dempsey said "At Premier Inn we know the huge value that apprentices bring to businesses. Today’s announcement directly reflects our own commitment to creating opportunities for young people. Over the next five years we will be creating 2,000 new apprenticeships and 8,000 jobs. Half of our new team members are recruited from the long term unemployed and 16-24 year old age bracket and through the 'Big Hospitality Conversation' we are dedicated to providing opportunities for all age groups within the hospitality industry. The support of Boris Johnson at the start of National Apprenticeship Week can only add to the profile we are giving the 'BHC' and we welcome his support." Hassan an apprentice at the Premier Inn in Leicester Square said: “I went to college but didn't really think about what I wanted to do, chose the wrong subject and ended up dropping out. I was on Jobseekers on and off, doing little jobs to get by. After being rejected for so many jobs I found myself feeling very down. I was hired for Premier Inn with the NEETs programme which was launched before the Olympics and was given my first ever chance in life, based on my personality and human nature. I feel I am part of the legacy that the Olympics has left behind - a young man who has career ambitions and a chance in life.” To support the British Hospitality Association in meeting their pledge the Mayor will be running a campaign to promote apprenticeships across the city this year and City Hall will host the Big Hospitality Conversation event at City Hall in September, bringing together influential industry leaders from the top hospitality businesses with young people. National Apprenticeship Week runs from 3 – 7 March 2014. To find out more about the Mayor’s apprenticeship scheme visit the Greater London Authority website www.london.gov.uk or view the Mayors 2020 Vision www.london.gov.uk/mayor-assembly/mayor/vision-2020


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Hotelier & Hotel Design - April 2014

A new style of funding for hotels

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Regular upgrades and new touches to stay on-trend are vital to ensure your hotel stays competitive and attractive to customers. Guest expectations are higher than ever and with sites like Trip Advisor directly impacting on customer bookings and reputation, you can’t afford to be anything but chic.

Whether you’re just lifting the decor, replacing soft furnishings or lighting or adding new amenities, it’s essential the finance you invest reaps the maximum return. But where is that finance available from these days? Traditional banking and loan models don’t provide the flexible, simple help that most hoteliers need for such projects and, more importantly, the funding is harder the come by. Latest figures suggest that the scale of the SME funding gap in the UK is huge, with estimates from £29bn to £59bn.

So what are the finance options for hoteliers needing to fund upgrades and refurbishments? Ironically the economic crisis has brought a much-needed shake-up, opening up opportunities for new funding sources for hoteliers and forcing the SME funding sector to innovate. The funding landscape for the hospitality sector is beginning to look more diverse and vibrant and hoteliers should be aware of the rapidly growing alternatives to traditional lending.


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Business cash advance: This is an area that is seeing considerable growth and is very successful and popular in the US. One of the companies leading the way here in the UK with business cash advance is Liberis, which to date has given more than £70m in funding to small businesses advancing between £2,500-£300,000 each time. How it works is that the business owner receives an unsecured cash injection which is repaid based on a set percentage of the business’s future credit/debit card receipts until the full payback amount is reached. In short, the money is paid back only as the business earns, so it’s completely linked to cashflow; in slow months, you’ll pay back less and in busy months you’ll pay back more. According to its CEO, Paul Mildenstein, “The simplicity and flexibility of the Liberis model is a real bonus for hoteliers — one cost, agreed at the outset, with no time limit on repayment, so it fits perfectly with the seasonal highs and lows of the business. Plus we don’t judge how our customers want to spend their money, so we don’t need to see the refurbishment plans.” Crowdfunding: The idea here is that everyone around you is a potential investor. In the past few years this has been used as a more realistic alternative to traditional venture capital. It enables large numbers of individuals to support a project by contributing a small amount of capital towards a total funding target. The return on investment can either come in the form of rewards (products) or equity.

Hotelier & Hotel Design - April 2014

Peer-to-peer lending: This is allowing consumers and wealthier investors to lend to many creditworthy businesses at once, and thereby spread their risk. This then enables the business to borrow from many different people, accepting the lowest interest rate offer – meaning both the business and the investor win.

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Asset-based financing: This model allows SMEs to access faster, more convenient funding by putting up their assets – anything from inventory, equipment, or accounts receivables – as security against a loan, instead. It’s a good option for businesses that might have lower credit ratings and thus could face untenably high fees – or even be rejected – with a more traditional loan. Remember, there is no one-size-fits-all solution so it’s important to take advice and make an informed decision. But it does seem that that funding opportunities for hoteliers are back out there.

“The simplicity and flexibility of the Liberis model is a real bonus for hoteliers - one cost, agreed at the outset, with no time limit on repayment, so it fits perfectly with the seasonal highs and lows of the business.”


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A glorious past to build on, is this sunrise or sunset? Now owned since 1998 by Elite Hotels, enough time has passed since the ownership of De Vere to be able to see the image the new owners are trying to build. Traditionally the market for the Grand has been the older guest, and luxury will continue to appeal primarily to this sector rather than cash-strapped families or the youth market. The over 60's are the most expanding population sector and have the highest level of disposable income. Their demands are evolving as time passes,they take multiple holidays and unlike previous generations today's pensioner has experience of plenty of travel abroad and consequently have higher expectations of UK hotels than previous generations.

>>continued on page 36


B

uildings of the age and grandeur of the Grand have many advantages and numerous disadvantages. Having worked as interior designer on similar buildings with similar problems I am aware of the balancing act owners have to make in spending on the property. The demands of the fabric can overwhelm

and a seafront location like this is doubly demanding on the integrity of the building fabric. Overall owners need a vision and a design strategy to support that vision. The Grand deserves ambition to keep it from further decline from its pre-war glory days, with the implications for revenue that this would carry.


Hotel Design Focus The building itself is glorious, with huge columns and magnificent plasterwork throughout.Even the cast-iron radiators are miniature works of art in themselves so the bones of the building have survived wartime sequestration and post war De Vere equally. Owners have a number of options with hotels of this age and popularity. They can, as the new owners of the Stafford did, invest a major sum involving a rework of the hotel whilst it remains temporarily closed. Sensitive to the high number of repeat guests who loved the hotel, the Stafford owners nevertheless felt that to retain the 5 star rating it had enjoyed for many years, the hotel should be closed and fully refurbished. The sprawling nature of the Grand makes this unnecessary and a phased programme could be run without any loss of revenue. Much money has apparently had to be spent on the fabric of the building so it is doubly disappointing to see the refurbishment programme is not serving the property or ownership/operation to best advantage. The opportunity is being missed to provide something of the panache that can be seen at the Steigenberger ParkHotel, at very little extra cost over the simple rather unimaginative refurbishment currently being

carried out.The hotel cries out for a level to be set for all refurbishment to work towards, a five star master plan. Any refurbishment programme needs to have an overall vision of the desired end result, and this vision should then govern every action at any place in the hotel where change is made.

It is known as ‘getting all your ducks in a row’, and should ensure that every action from changing a light bulb to reflooring a bathroom moves the hotel towards the market position the management has targeted. The Grand boasts of being Britain’s only five star seaside hotel. The grandeur of the building together with it’s history befits this claim but the strategy for refurbishment needs to ensure every management action, from creating a child focussed area to re flooring bathrooms lines up with the claim.

"the Grand is well positioned to return to this, one of the roots of its success in another century"


One simple example will suffice of the lack of vision. A bathroom has been retiled and a heated floor installed. Good; but the toilet sits where the guest needs to stand to use the second of the double wash basins. The whole basin unit could have been moved along the wall to create the space to allow this to be varied.With the floor up this would have been minimal in cost but wasn’t seen by the designer (I assume). These little things are sensitive for the guest and to my eye make a clear statement as to design intent. The bones of the hotel are beautiful. It has a grace missing from more modern builds in most instances. When it was built Britain was the richest country in the world and the guests coming here had expectations of luxury standards the builder tried to match or surpass. To regain that status the current management needs to have a similar vision in everything they do. The hotel had a huge reputation. Claude Debussy stayed here with his mistress and wrote the last pieces of his symphony 'La Mer' here ( and his room is there, whilst the hotel has some of his handwritten music score - wow!) This glorious piece was premiered by the hotel orchestra, the same orchestra that played 'from the Palm Court' regularly for BBC broadcast until the

programme was curtailed by WW2. Even today on the last Sunday of the month the hotel orchestra plays to a large audience served high tea with the style for which the hotel is deservedly known. It is not difficult to find examples of hotels in Europe or Africa that have had similar problems to the Grand, and have solved them creatively with rolling refurbishment programmes that have lifted standards up to match the best globally. Example include our recently Reviewed Steigenberger Park-Hotel in Dusseldorf, or the Cellars Hohenort in Cape Town. There are other examples too if you look in our Review archive (you can use the controls to select just five star hotels to see them). Such programmes planned and rolled out without hotel closure can lift the hotel and raise the level of income/return on capital employed, reversing decades of decline, such as that the Grand has suffered since the 1930’s. Having said all that the programme is barely underway at the Grand. Some fabrics and wallpapers have been renewed but it is a herculean task turning around this mammoth hotel. What is has going for it, beside its history, is a stunning location on the sunniest section of Britain’s coast and some fine internal architecture. One of the key areas the hotel is addressing is the lighting. Slowly new lighting is being added - not in itself and easy task, but one that if using LED’s could result in a considerable saving on energy costs whilst at the same time starting to create some visual excitement within dauntingly large spaces. Many resort hotels now market themselves as spa destinations. There is plenty of potential for the Grand in this area, especially as I am told (I was unable to see it) that there is a Turkish Bath built in earlier years and closed when they became unfashionable, ready to be exploited to harness the growing concerns of city folk for healthy living.

grandeastbourne.com

01323 412345 Make an enquiry Hotelier & Hotel Design - April 2014

Nor is it enough to set the standard by comparing with only UK hotels. As I said earlier many of the target market guests for this hotel will be well travelled and will have experienced five star standards in other global hotels from Thailand to Turkey, from Bali to Berlin even if the hotel management, designer or architect hasn’t (but probably has done). To justify the almost London prices the hotel charges the service has not only to be right operationally from the staff (which it is) but also has to hit the right level with the design.

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Rating (94.5) in Jim Murray’s Whisky Bible 2 x Gold Medal winner World Spirits Competition, San Francisco Matured in Bourbon barrels and non-chill filtered, a maximum of 6000 bottles is produced each year, each bottle marked with a batch number. Nose: full aroma, showing the influence of Bourbon casks with light sweet spicy notes of vanilla, cinnamon and clove, with apples, pears, charred wood and freshly mown hay. Taste: sweet with vanilla delicately bolstered by black peppercorns, giving way to a succulent fruity mid-section and a grassy cereal conclusion. The full body leaves a succulent flavour of barley and oak. A touch of creamy dairy fudge and dark chocolate adds to the complexity. ABV: 43% Gold Medal Winner & ‘Best in Class’ at the International Spirits Challenge 2013.

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Hotelier & Hotel Design - April 2014

Triple distilled and matured in Bourbon casks. Nose: Zesty spice, with hints of caramel, black pepper, cinnamon and peaches, a hint of vanilla and a suggestion of green apple. Palate: Pot still spice, malt, dark chocolate, bourbon oak and crème caramel .Finish: long, lingering flavours of oak and butterscotch. ABV: 40%

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One of very few Irish tripledistilled single malts. Aged in Bourbon and Sherry casks, each batch is limited to 6000 bottles. Winner of Double Gold at The World Spirits Competition in San Francisco. Nose: ripe and fruity with luscious peach, dried apricot and tropical fruits. Hints of orange blossom and vanilla fudge. Palate: Vanilla sweetness, cinnamon and ginger, a little oak, digestive biscuits, apricots and a hint of cocoa. Finish: long aftertaste with light maltiness and sweet oak. ABV: 40%

Matured in Bourbon barrels and non-chill filtered, a maximum of 6000 bottles is produced each year, each bottle marked with a batch number. Nose: full aroma, showing the influence of Bourbon casks with light sweet spicy notes of vanilla, cinnamon and clove, with apples, pears, charred wood and freshly mown hay. Taste: sweet with vanilla delicately bolstered by black peppercorns, giving way to a succulent fruity midsection and a grassy cereal conclusion. The full body leaves a succulent flavour of barley and oak. A touch of creamy dairy fudge and dark chocolate adds to the complexity. ABV: 43%

The Irishman range of premium Whiskeys is available in 70cl bottles retailing from £25 - £150 from www.thedrinkshop.com and Hedonism Wines, 3-7 Davies Street, London W1D 4UW. Tel: 0207 290 7870 - www.Hedonism.co.uk


DIPLOMAT ACCESORIES COMPLETE THE LOOK With unique dual-curve geometry, Relcross’ Stainless Steel Diplomat range gives a sleek and elegant finishing touch to any washroom. Locks are easily accessible with a single key to open all models for convenience and fast service s 2 /,, 4/7%,$)30%.3%23– AVAILABLE IN MANUAL, AUTOMATIC OR CUSTOMER CHOICE OPTIONS. s &/,$%$4/7%,$)30%.3%23– EASY TO LOAD, EASY TO SERVICE. s 7!34%#/.4!).%23– IN 3 SIZES WITH INTERNAL HOOK SYSTEM TO CONCEAL RUBBISH BAGS. s #/-").!4)/.$)30%.3%27!34%").3 s 4/),%44)335%$)30%.3%23 s 3/!0$)30%.3%23– ACCEPT ALL LIQUID SOAPS AND SANITISERS – TESTED IN HIGH TRAFFIC SETTINGS. s .!0+).4!-0/.6%.$/23 s .!0+).4!-0/.7!34%2%#%04!#,%3– ACCEPT ALL AFTER MARKET INDUSTRY LINERS s 2%6)4¸FILES AVAILABLE FOR BIM

For further information call 01380 729600 email sales@relcross.co.uk or visit www.relcross.co.uk

HARDWORKING HARDWEARING HARDWARE RELCROSS LTD Hambleton Avenue, Devizes, Wiltshire SN10 2RT.


ABK6 VSOP AWARDED TOP PRIZE AT WORLD DRINK AWARDS ABK6 VSOP Grand Cru has been awarded THE World’s Best Cognac 2014 at The World Drinks Awards - an impressive achievement for such a young Single Estate Cognac brand. Launched by Francis Abécassis in 2006 to appeal to a younger audience than traditional cognacs, ABK6 VSOP Grand Cru is an outstanding VSOP Cognac. Gold in colour, the nose is complex with stewed fruit and ginger notes which are followed by brioche, vanilla, apple and cinnamon. The palate has an excellent full structure with ripe fruits and a long finish of vanilla and dark chocolate spice. Internationally recognised, ABK6 Cognac (pronounced A-bé-ca-ssis, as the family name of the producer) is a Single Estate Cognac range entirely produced on the Abécassis family estate in France. Blending “eaux-de-vie” from a Single Estate gives these Cognacs inimitable character and depth. Stephen Brogan owner of Ooberstock and Drinks21 (the exclusive UK distributor of ABK6) says; "We are delighted that ABK6 has been so quickly recognised and acknowledged for its outstanding taste. Over the past eight years, 26 medals have been awarded to ABK6: an indication of the quality. It goes without saying, this Cognac is a must for any bar looking to develop their drinks range and appeal to a younger discerning audience.” The World Drinks Awards, comprising the World’s Best Brandy, World’s Best Calvados, World’s Best Cognac, World’s Best Gin, World’s Best Vodka, and World’s Best Rum, were judged by an independent tasting panel drawn from the best drinks journalists and retailers across the world, with industry representatives made up of master blenders, distillers and brand ambassadors included in the judging of the final round.

Hotelier & Hotel Design - April 2014

An annual selection of the very best alcoholic beverages internationally, entries were received from more than 25 countries, from as far afield as South Africa, the US and Mongolia.

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The Awards are presented by TheDrinksReport.com, chaired by editor Felicity Murray, and exist to promote the very best beverages to consumers worldwide, as well as inform and educate the trade. Chairman of the judges, Felicity Murray, commented: “The competition featured some eyeopening spirits and the judging panel had a hard time separating the good from the very good. The judges’ exacting standards mean that the winners are truly the greatest tasting spirits and best looking pack designs in the world.”

ABK6 VSOP Grand Cru is available exclusively via ooberstock.com and drinks21.com


www.turnkeydomestic.co.uk

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Turnkey Thermo Pot

As long as the Thermo Pot is connected to the mains the water does not cool down so users can enjoy hot drinks at the correct temperature whenever they require it. There is a choice of 5 temperature settings. (91) The Thermo Pot is energy efficient due to the (100) thermal outer layer, which also ensures that the appliance

is never too hot to touch, reducing the risk of accidental burns. Using just 680 watts to boil the portable Thermo Pot can be used in situations where the power supply does not support the boiling of a traditional kettle or urn. (151) The large Thermo Pot holds 5 litres of water and dispenses 38 cups (approx) at the touch of a button, so is ideal for meetings, functions, catering events, and hotels. It also provides quick and convenient hot water for pasta, vegetables, sauces, porridge, rice, hot water bottle preparation etc. (200) The Thermo Pot comes in two sizes 5L and 3.5L. Both models are available in black/silver and the 5L also comes in white/silver. (225)

For further information visit our website www.turnkeydomestic.co.uk and come and see us at Hotelympia Stand no. 1257 28th April – 2nd May 2014.

Hotelier & Hotel Design - April 2014

This portable, energy efficient, electric instant hot water dispenser keeps water at the desired temperature after boiling. It is ideal for making both tea and coffee when the 98° setting is chosen, and remains at this temperature using just 2 watts of electricity no matter how long the unit is in use. (52)

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A TRUE PARADISE IN THE PRESTIGIOUS Bantry Bay, Cape Town www.ellerman.co.za

Grifco PR is delighted to announce that they will be handling the UK PR for Ellerman House, one of the finest addresses in South Africa, situated in the exclusive suburb of Bantry Bay, Cape Town. Once the stately home of Sir John & Lady Ellerman, distinguished shipping magnates and investors, the now privately owned Ellerman House is an iconic South African property showcasing some of the finest lodging, cuisine, wine and leisure in the country.

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A

member of the prestigious Relais & Chateaux collection, the Cape Edwardian mansion is privileged to have one of the most spectacular ocean views in South Africa, with a panorama of Atlantic coastline that includes the infamous Robben Island. The elegant mansion is just a 5 minute walk to the beautiful Clifton and Camps Bay beaches and a 10- minute drive to the V&A Waterfront. Oering only 11 bedrooms, 2 suites and 2 private villas, Ellerman House manages to recreate the feeling of a private home with total discretion in the most luxurious surroundings. From the expansive outdoor space including a solar heated lap pool and tiered gardens to exquisite interiors, guests will enjoy the combination of a luxurious environment and flawless service at this haven of serenity. The property is home to two lounges, a private library, two dining rooms, spa, wine gallery, art gallery and whisky bar, not to mention the exclusive Ellerman House art collection, showcasing original masterpieces from famed South African artists, spanning from the early 1900s to today.


To add to the Ellerman experience, the dedicated concierge team is on hand every minute of every day to create tailor made packages at a moment’s notice. Whether it’s a day trip or a visit to the hottest restaurants & latest exhibits, all guests will experience a highly personalised service. Accommodation Ellerman House comprises of the beautiful main house and two spectacular villas. Within the main house, room categories range from Classic House Room to the breath-taking suites. Although varying in size, all categories provide sun-drenched bedrooms with calming views. Antique furniture is complemented by modern touches. Textured finishes including leather, wood and linen set the mood, providing an elegant and comfortable environment. Throughout the rooms, prized paintings and sculptures by South African artists add to the stylish bravado. Villas Independent of Ellerman House, these three-story villas epitomise lavish living. Gravity defying, ultra-modern architecture and breathtaking Atlantic Ocean views, the two villas offer all the benefits of being connected to one of the most exclusive small hotels in the world plus 24 hour access to a professional chef and dedicated hospitality team, private entrance with 24-hour monitored security and private and secure parking. Spa & Gym Drawing on healing and beauty techniques from around the globe, Ellerman House spa is a sanctuary where true relaxation and well-being can be found. The facilities include two single treatments rooms, one double room plus a sensation shower, sauna and steam room. Traditional Japanese body work massages, LaStone therapy and Reiki and lymph drainage are just some of the specialised treatments on offer using a number of high quality branded products. The Spa Team can also arrange for the kitchen to create bespoke foods to balance the relaxation treatments. Ellerman House fitness facilities, secluded in the lush gardens, include a fully equipped, state-of--the-art gym. Those guests who want to keep energised during their stay can work out while taking in the stunning views of the Atlantic.

Food & Wine Under the guidance of Chef Veronica, the cuisine at Ellerman House is some of the finest and most inspirational offered in Cape Town, highlighted by Cape Malay spices and farmer’s market organic produce. Employing a ‘farm-to-fork’ philosophy, Chef Veronica only uses the freshest local ingredients whilst changing the menu daily offering an array of modern Europeanstyle dishes.The mansion even has its very own 24-hour guest pantry stocked with homemade goodies and refreshing drinks. The dining is complimented by the 7,500 South African fine wines held in the brand new, stylish Ellerman House Wine Gallery sourced from established and emerging vineyards throughout the Western Cape. Sommelier, Manuel Cabello, can arrange private tastings and recommended pairings in the experiential wine tasting centre, bar and interactive wine library. Manuel has created a selection of wines, designed to encourage ‘verticals of vintages’ whereby guests sample and compare different vintages of the same wine.

Nightly Rates at Ellerman House start from £309 in a Classic House Room. Price is based on single or sharing and includes return transfers from Cape Town International Airport and Cape Town locations, private transfers within 15km radius from the hotel (subject to availability), fully inclusive breakfast, laundry packed in tissue paper, all beverages inclusive of spirits and beer, fully stocked in-room bar with luxury brands, guest pantry (24 hour) with wide selection of snacks and in-between meal options, daily sunset cocktails & canapés, wireless Internet access, 24-hour monitored security, private and secure parking.


Hotelier and Hotel Design - April  
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