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June 2015

Hotelier & Hotel Design Magazine


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June 2015

Contents Industry News Venue Profile Events & Shows Big Design Focus Uniforms & Hotel Supplies Outside Areas Catering Coffee

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Contact Us Richie Pankhurst Publication Manager 01843 591523

Hotelier & Hotel Design Magazine is the leading publication and established web resource in the business. Providing comprehensive reporting on hotel industry news and exclusive coverage of the latest ecological-friendly green hotels and bar designs, HHD Magazine keeps you updated on the latest hotel trends in technology and innovative ideas. From recent hotel renovations and openings to award-winning luxury hotels and hotel construction projects, HHD Magazine keeps you informed on news that matters most to your hospitality business.

Tony Little

Publishing Director 01843 595818

Jeremy Tring Editor

Hotelier & Hotel Design


Young 2GS and Olympic tray

Young 2GS Quattro Wet-room room

Young G+F and Custom Anti-slip tray





Industry News Soho independents close to make way for new 100-bed boutique Small independent businesses in Soho, London are being moved out to make way for a new 100-bedroom hotel in Berwick Street. The latest business, The Music and Video Exchange, closed its doors last week, before work begins to transform the 1960’s building into a boutique hotel.

Speaking to West End Extra, manager of the record exchange Chloe Dunlop said: “There is a lot of interest from big commercial industries in Berwick Street so it is getting increasingly harder for independent businesses to stay. Everything is shutting down in Denmark Street as well.

Its closure follows the vegetarian Beatroot Cafe and That’s Andy hardware store, that shut down after planning permission was approved for the hotel project last year.

“It is sad, we’ve been here for nearly 20 years and we tried really hard

The building in question is owned by the council, but they have sold the leasehold to PMB Holdings, led by veteran developer Peter Beckwith who will carry out the works.

The new hotel will be accompanied by 16 new homes, including four

looking we don’t want to move out of the area.”

“improved shop units”, according to the application.

Branded properties grow as world shifts away from independently operated hotels Over half of the world’s hotels are now branded properties, with franchising being the operating model of choice for most of the large hotel operators, according to a new report from hotel consultancy HVS London. Five of the largest branded hotel companies (IHG, Accor, Marriott, Hilton and Starwood) make up 30% of the current global branded room supply and 65% of the development pipeline, which demonstrates the increasing shift away from independently operated hotels worldwide.

Hotelier & Hotel Design

The report, which examines trends in the way hotels are being


in the number of players and stakeholders that can be involved in a successful hotel – including brand owners, owners and management companies as well as a combination of operating models and hybrid models. There is also a geographical difference. Across Europe, where independent hotels are more common, franchises account for 50% of rooms in the large listed hotel companies sampled by HVS, with the owned and leased model making up approximately 30% of

In a statement, PMB said: “The vision for the scheme is to regenerate Berwick Street and Hopkins Street and incorporate users and architecture to complement Soho’s character. Berwick Street Market will remain and PMB Holding is investing in improvements for the market, including new water and electricity supplies that are being installed for summer 2015.”

room counts, and management contracts around 20%. This contrasts sharply with the North American market, where 85% of the research sample were franchised, just 13% under management contracts and only 2% were owned and leased properties. Says report co-author Stephen Collins, consulting & valuation analyst with HVS London: “In the US the franchise sector is highly regulated, making it more transparent and easier to compare the results of one brand against another. In Europe franchise regulations differ from one country

Jameson Seating New Billiani Collection from Milan Staff from Jameson Seating visited Milan last month as part of Salone Del Mobile, which brought about some wonderful new products and trends. Our favourite has to be from leading designers and manufacturers, Billiani, who Jameson Seating are one of the approved UK distributors for. With a new collections Eileen & Spy and additions to the Doll, W, Croissant & Hippy families these products are expected to be very popular throughout 2015/16. Billiani have also increased their demand all stools can now be cut down to mid height.

to compare like-for-like.” “While many franchisees are owner-operators and have the management expertise to be successful, there remains a gap between owners that are unable or unwilling to control the daily operations of the hotel and the franchisors that provide the brand,” said HVS director Sophie Perret. “The franchise model, with or without a third party operator, is expected to carry on gaining momentum in Europe, as it continues to deliver better value for all parties involved,” she added.

and complete solutions for hotels, restaurants or any other hospitality project.

Industry News

Maison range by Gallery Direct Gallery Direct’s new Maison range from their Hudson Living catalogue has been designed with a busy lifestyle in mind. It features coordinating statement and functional furniture to add chic, character and charm to rooms. The collection includes dining furniture, occasional tables, arm chairs, 2 seater sofas and sideboards.

One of the new Maison products is an extending round dining table, seen here in Cool Grey, designed to seat 4 to 6 people. The hand painted colour perfectly complements the top which is veneered in mindy ash with a limed, look. The Maison Balloon Back and Button Chairs with their weathered frames

co-ordinate beautifully with the table to give a sophisticated lifestyle look. All the furniture in the Hudson Living collection is design led and manufactured to the highest standards, combining the best of traditional craftsmanship with new technology and quality materials.

European hotels raise the sustainability bar A surprising number of hotels in Europe entered the 2015 Green Hotelier Awards and many stood out for their commitment to sustainability, with the Boutique Hotel Stadthalle

bathrooms. They don’t sell bottles or cans anywhere in the hotel, but only recyclable glass.

As well as partnering with local charities, the hotel also works with When Green Hotelier announced the local schools and universities sharing launch of our awards in February, and information on CSR and offering opportunities for student involvement, for example with upcycling projects. properties around the world, we had no idea how popular they would be or But their CR is not just outward facing but incorporates best practice how many entries we’d receive. As it turned out they were very popular and for staff as well, with active equality half of all entries came from properties and diversity programmes, staff development and a whole team throughout Europe. breakfast. I had the privilege of reading the many With multiple awards for their and varied entries in the European environmental practices, including category, of which ten scored very highly. Our winner the Boutique Hotel TripAdvisor GreenLeader platinum, the hotel has been justly recognised for its Stadthalle in Vienna, Austria stood programmes which have been ongoing out for their good use of renewable since 2000, and has grown over the energy, their consideration of ways years to incorporate its innovative to reduce packaging, great staff approach to energy reduction. policies and their programmes with

harvesting. They have maximum recycling capacity including of amenities via a partnership with Clean Conscience, and 100% recycling of all waste generated by the property. The hotel works hard to encourage peers and partners to be more sustainable and to raise awareness amongst guests, whilst continuing to make reductions in energy and water use. The Hub by Premier Inn at Covent Garden earns an honourable mention despite only recently having opened. Whilst this made it hard to compare sustainability impacts with other operational hotels, the property went to incredible lengths to ensure minimum environmental impact during the development of the building, and therefore scored very highly in its application.

Hotelier & Hotel Design

Of the many applications we received, ten hotels were high scoring marking at least 30 points out of a possible 40. These include the Amsterdam city hotel with a zero energy balance, Our highly commended hotels are the Marriott, Bali Paradise Beach Hotel in Inspira Santa Marta Hotel in Lisbon, Crete, Croke Park Hotel Dublin, JW the Stadthalle added an annexe with and the London Heathrow Marriott. Marriott in Bucharest, Radisson Blu 130m² of solar panels and 93m² of photovoltaic panels, plus a water heat One outstanding element of the Santa Hotel Dublin Airport and NH Ribera del Marta was their extensive waste water Manzanares. pump activated by the hotel’s well. They estimate all their energy saving collection programme and on-site efforts reduce their output by 21000kg water bottling for guests. The hotel of CO2 per year and they’re pushing it has good energy stewardship making even further with windmills for the roof use of renewable energy, an excellent programme of measuring and reducing in the planning stages. waste, and they do lots with local charities as well as supporting Water The hotel also exercises great water for Life providing elephant pumps to stewardship and reduces pollutants villages in Malawi. with biodegradable amenities and cleaning products. When it comes to waste they’re not simply recycling but The London Heathrow Marriott makes best use of its roof with a solar and actively reducing the production of wind power system, as well as a waste, for example by not providing greenhouse supplying ingredients packaged portions at breakfast to the kitchens, and rain water


Industry News Starwood introduces 10th brand: Tribute Portfolio Starwood Hotels & Resorts Worldwide has introduced Tribute Portfolio™, the company’s 10th brand and second collection of independent hotels. Promising owners, Starwood Preferred Guest (SPG) members and guests the ability to “Stay Independent,” the Tribute Portfolio brand will be comprised of outstanding independent hotels and resorts. upper upscale hotels, Tribute Portfolio will complement Starwood’s existing The Luxury Collection brand. The brand will make its debut the Royal Palm South Beach Miami and will soon open new hotels in Asheville, North Carolina, Nashville, Tennessee, Savannah, Georgia, and Charleston, South Carolina.

“With Starwood’s history of brand innovation, design leadership and our leading global high-end footprint, we believe Tribute Portfolio will be an exciting solution for hotel owners of distinct properties who wish to maintain their independent powerful distribution, loyalty and sales platforms,” said Adam Aron , “Our mission with Tribute Portfolio

is very simple: bring great hotels in great destinations to our loyal SPG members, who make up more than half of all Starwood stays.” Aron continued, “We recognize that independent hotels also attract with SPG. Tribute Portfolio will provide a clear opportunity for us to grow our SPG member base and deliver more loyal guests across all of our Starwood hotels worldwide.”

New owners sought for two unique hotels Both properties offer potential buyers a solid investment opportunity, and are on the market for a combined sum of just under £1.8m. Located near the centre of the historic town Cirencester, The Old Bungalow guest house is on the market for £775,000. Current owners of the property are couple Garry and Hannah Smith; well known in the local area for having previously owned the Oddfellows pub on Chester Street at the heart of the town. The couple, who have

Hotelier & Hotel Design

run business, are now looking to continue their success in the local B&B industry.


With its seven en suite bedrooms, the property offers its new investors the option of running a low-key business as Garry and Hannah have, or the opportunity to accept one of many new letting opportunities which are turned down on a regular basis. Constructed in the 1920s, the bungalow sits on a large plot overlooking a garden with ample parking to the front and to the rear of the property. Many original features - such as its pitch tile-covered roof

and wide entrance hall - are still present throughout, complimented by a large breakfast room and conservatory lounge. Finally, the property also offers its new owners their own separate accommodation – the substantial self-contained apartment which is located to the rear of the property.

The property offers many public areas, including a front sitting room overlooking the High Street, a Garden Room and a second lounge opening onto the rear courtyard, all furnished to a high standard. The Grade II listed building also includes a basement cellar. Original features are maintained throughout the property – from

The utterly charming Burford House is the second Cotswold property on the market, for a cool £1m. The eight bedroom hotel located at the heart of Burford’s High Street in Oxon is said to date back to the 16th Century, and is one of the most highly regarded small hotels in the area, having received the prestigious AA 5 Star Guest Accommodation Highly Commended award.

to the rear of the building; the property is full of character.

Having recently been refurbished,

town all year round.

standard throughout. It has eight bedrooms spread over its ground with luxurious, over-sized en-suite bathrooms.

Director of Hotels Agency at Colliers Brunt, said: “Situated at the heart of one of the Cotswold’s busiest towns, Burford House offers a wonderful opportunity for new investors. Trade in the town is almost completely made up of tourists, and sees visitors looking to enjoy the Tudor houses

“The Old Bungalow in Cirencester is another property with real marketability. The area is a thriving commercial centre, and as such the hotel is well-placed to achieve a consistently high level of occupancy.

Industry News

Cumbrian boutique hoteliers experience OTA ‘bullying’ Hoteliers in Cumbria have voiced their concern over the aggressive practices of online travel agents (OTAs), after experiencing certain ‘bullying’ tactics when encouraging customers to book direct. A number of well-known boutique severely restricted by OTAs in how they market their business to guests and many have accused OTAs of misleading customers. While OTAs are a necessity in the hotel industry and can increase a commission and now hoteliers are becoming increasingly concerned with just how controlling they have become. Hoteliers in Cumbria have said they feel ‘dictated’ to, with OTAs telling hotels how they can advertise their rates and advertising savings that don’t exist. Director of sales and marketing at Langdale Hotel & Spa, Dan Visser is one of those affected. He said: “There is no doubt as to the positive

it is getting to the point where they are dictating what we put on our own websites and how we communicate with our guests and future guests. “If we actively encourage our guests to book direct with us, we are pulled up on this and it’s bordering on the line of bullying. We want to maintain a good relationship with OTAs but we need the freedom to advertise effectively. We want consumers to direct.” Simon Bennett owner of Augill Castle near Kirkby said: “We recognise OTAs are here to stay and they have a place in the market. What we need to get across to customers is that a hotel’s best rates and best choice are often only available by booking direct – for instance, the only place bang up to date availability is on our own website. “We can’t allow the OTAs to dictate how we run and market our own businesses. Nobody can argue that direct isn’t best and the OTAs message.”

New PLUS+TON shower trays from Simpsons Setting new standards in bathroom design, Simpsons, the leading British supplier of shower enclosures and modular wetroom solutions, has launched a pioneering, ultra-thin ceramic shower tray. Created from a single fusion at temperatures of benchmarks ceramic design in the bathroom. The innovative sanitary ware is completely scratch, stain and slip proof. It’s also 100% eco-friendly due to its recyclable quality and having been produced without using any emissions. formatted to create the densest, strongest and smoothest ceramic with a non-porous surface. This makes it virtually impossible for any solvent or liquid including hair dye, nail polish and even hydrochloric acid to penetrate the removed with water to leave the tray looking as good as new. This advanced feature also prevents the build-up of limescale deposits.

220 Room Scandic Portalen Announced for Norway Trade Fairs, in Lilleström conference facilities. The hotel is

Norway’s largest congress center, Norway Trade Fairs, in Lilleström. Lilleström is one of Norway’s most important hubs for business travel and the only stop on the train line between the airport and Oslo Central Station.


Scandic Scandic Hotels will open a new hotel in 2018 – Scandic congress center, Norway Trade Fairs, in Lilleström. Lilleström is one of Norway’s most important hubs for business travel and the only stop on the train line between the airport and Oslo Central Station. The new 12-storey hotel, which will be located at the train station in Lilleström, will be the tallest building in the area. It will offer 220 hotel rooms and 500 m2 of meeting and

“With its strategic location at one of Norway’s most important hubs for business travelers and the largest exhibition center in the country, addition to our Norwegian hotel portfolio,” says Frank Fiskers, “I am extremely pleased that Scandic will operate a hotel at Norway Trade Fairs and I am convinced that the hotel will be extremely important to Lilleström as a destination. Its location at Norway’s biggest congress center is excellent and Scandic will help reinforce Lilleström as a trade fair destination at the same time as exhibitions will drive business to the hotel,” says Arne Baumann,

Lilleström is located 20 km from Oslo and it is the only stop on the Flygtoget train line between the airport and Oslo’s Central Station. important hub for business travel in the region. In addition to the new hotel, the area will include apartments

Hotelier & Hotel Design

Scandic Hotels will open a new hotel

The owner and developer of the property is OBOS, Norway’s largest mutually owned property management company and developer of residential and commercial properties. Veidekke has been chosen as the construction company for the project.


Industry News Pullman appointed to manage new resort in the Maldives Pullman has recently been appointed to manage a new resort being built in one of the most unspoilt areas of the Maldives. The 120-villa Pullman Maldives Maamutaa Resort will open in 2018 and will be located in the south of the Maldives in the Gaafu Alifu Atoll in the Indian Ocean, a spectacular lagoon teeming with colourful marine life and boasting unmatched diving and snorkelling options. Located just 10 minutes by speedboat from the new airport on

the gorgeous, unspoilt Maamutaa Island which spans 195,000 square metres the Pullman Maamutaa will be one of the most modern resorts in the Maldives. and facilities including 80 spacious overwater villas and 40 villas dotted around the pristine beach, two swimming pools, a lounge, an allday dining restaurant, a specialty restaurant, a sunset bar perched over organic gardens, tennis court, kids

club, beach playground as well as a dive centre and watersports centre so that guests can make the most out of their stay in this spectacular location.

Mayflower Hotel In Washington, D.C. Joins Autograph Collection latest addition is one-of–a-kind and true to the brand’s mantra of being ‘exactly like nothing else,’” explains Julius Robinson, Vice President, Autograph Collection Hotels. The distinctive new room designs hotel’s regal past while emphasizing its present day relevance and vitality. Throughout its 90-year Autograph Collection Hotels welcomes the newly renovated Washington, D.C., landmark, The brings the Collection to 86 hotels worldwide. Once a part of Renaissance Hotels within the Marriott International family Hotel now joins Autograph Collection Hotels, a group of strikingly independent hotels that are each ‘exactly like nothing else’. From The Algonquin Hotel Times Square to the Cosmopolitan Hotel of Las Vegas and beyond, each Autograph Collection Hotel maintains its own individual

elegance and steeped in the history of America’s capital. In conjunction with the hotel’s rebranding as part of Autograph to-bottom renovation, with all 583 rooms and 74 suites undergoing a stylish makeover. The $20 million rooms project, spearheaded by The the 10-story hotel’s historic pedigree while updating its look, presenting a sophisticated blend of elegance, grace, and contemporary taste and latest amenities.

the rich experience of an independent hotel stay while still supplying all the

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brand’s award-winning guest loyalty program. National Register of Historic places, opened in 1925 and has since hosted D.C.’s power scene and


quintessentially capital spirit – and with a signature appeal as iconic as the hotel itself. It is one of the District of Columbia’s most revered

“We are excited to welcome The as we near our 100th hotel, which we expect to reach later this year. reputation, and independent spirit in the local Washington, D.C. community make it an obvious choice for Autograph Collection Hotels. The new transformation pays homage to the hotel’s past while dressing it up in grand style and remaining current. Like the rest of our portfolio of independently owned hotels, this

always been known for its sense of style and sophistication. That beautiful elegance remains in place, with a crisp palette of warm grays complemented with furnishings of toned upholstery, giving each room a residential feel that features sleek areas, easily customized for the purpose of the guest’s stay. A playful addition to the decor is the exclusive signature wall, a vinyl re-creation of the hotel’s guest book displayed on the wall behind the bed, complete with artistic versions of signatures of famous guests including President John F. Kennedy, Amelia Earhart, Winston Churchill, Sophia Loren and J. Edgar Hoover. Additional featured artwork includes a collection of prints paying homage to the hotel’s time-honored tradition of cameo silhouettes – albeit with feature classic vintage-inspired black-and-white basketweave marble woodtone washstand-style vanity, contrasted with a warm black-onplum paisley-inspired wall vinyl.


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Venue Profiles

HOSTEL INDUSTRY WITH LAUNCH OF GENERATOR’S FLAGSHIP URBAN DESIGN PROPERTY IN BARCELONA heart is our belief that style- savvy young explorers should no longer feel obliged to compromise when planning a city escape.” Generator Barcelona can accommodate up to 726 guests across a range of room types, all of which are en-suite. Guests can choose from private twins as well as dorm rooms, including female-only rooms. Josh Wyatt, Investment Director at Patron Capital responsible for the Generator brand, said: “In 2007 we set out to create an original hostel concept: the marriage of superb locations, unique buildings, cutting-edge design and an energy-driven public space fostering local culture and social engagement. We felt

The 70,000 square feet property has been brought to life under the guidance of Chief Designer, Anwar Mekhayech, one of the partners at Toronto-based The Design Agency. Having previously worked with luxury brand clients such as Soho House and Shangri-La, Mekhayech recruited local architects to ensure

travellers from the core youth market as segments, needed an iconic brand and experience to call their own. “What started out as a relatively small twoproperty experiment has now transformed into the fastest growing hostel group in Europe. With eight properties and 5,200 beds currently, we have ambitions to grow Generator to a world class brand and hospitality concept.”

the brand has also commissioned several bespoke pieces of art from emerging artists via a pre-opening competition. urban pulse, the in-house events teams hosting an inspiring line-up of local artists, from creative installations and pop-up fashion boutiques to live music and beat-box acts.

luxury of their own private terrace with striking views across the city skyline from the Sagrada Familia towards the Mediterranean. boutique-inspired Barcelona property is located in the fashionable Gràcia district.

Other features include a retro photo-booth plus games such as table football and pool. Added to this, the hostel offers the Generator stalwarts of a bar and café, free Wi-Fi throughout the walking tour, laundry facilities and a travel shop.

said: “In the past, hostels would typically be found at the end of the train line in the undesirable parts of a town. Thankfully, our urban design approach, central locations and sociable soul are helping turn the traditional hostel stereotype on its head. cities had to choose between staying somewhere that was easy on the eye or

suite dorm. Private en-suite twin hostel rooms per night, both based on two people sharing.

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Prices in the Generator Barcelona hostel start


Wonderfully Unique

The Port Lympne Mansion Hotel by Tim Johnston

Wonderfully unique is just one of many ways to describe the Port Lympne Mansion hotel near to Hythe Kent. On Arrival you could instantly feel that you are away from the stresses of everyday life. With over 600 exotic and in some cases endangered animals this is truly an experience like no other. You are taken back in time with outlay of the Mansion hotel with a vintage décor. The downstairs rooms have been beautifully painted leading up to where you will rest your head at night and where commissioned by Sir Philip Sassoon. This early twentieth-century country house built for Sir Sassoon by Herbert Baker and Philip Tilden is the perfect setting for a weekend away. The style is Cape Dutch with the general feel of the visit.

What makes the difference? After you have checked in and taken in the atmosphere of what is already apparent your journey around the grounds of Port Lympne Wild Animal Park. Purchased in 1973 by John Aspinall as an expansion to the Howletts Animal Park near Canterbury. Port Lympne is the home to the largest breeding herd of black rhinoceros outside of Africa and Also Hosts “Palace of the Apes” which has the world largest family group of gorillas. With a new “African safari” you can explore the park and come

Hotelier & Hotel Design

no experience like this when looking for a weekend break away.


Venue Profile The Ground also cater for events and have many venues for larger parties including fantastic cottages that sleep 6-8 people with your own Chef and comfortably sized rooms for all. Another of the expanding experiences include outdoor tents which are fully insulated through overlooking the park for summertime stays and the soon to be introduced Tree house accommodation to be complete in early 2015.

Aspinall Foundation provides for these animals and also the close relationship between them and their keepers. There is a great Habitual vibe around the park; The Staff show a great deal of care and compassion for the Animal life throughout the reserve. Dining After such an eventful day going around the park you can relax in the very choose from you are spoilt with an array of very tasteful starters, Mains and Deserts. I highly recommend the Calamari which was both delicate and full of


you will be extremely catered for in both senses. The reserve are currently looking at their next project which will include Tree house accommodation and with their ever expanding dive into the world of weekend breaks this should behind the park you must also take in to consideration the fantastic work the staff provide daily for endangered Animals and their continuous work in placing them back into their natural habitat. This is perfect setting not only for much more. For more details for reservations please follow the link


neighbourhood. Located between the statue of George Washington and the Eiffel Tower, the site was selected by the prince for its proximity to the Seine and its strategic

Originally built in 1896 as the home of French imperial Prince Roland Bonaparte, the most historic areas of the former Palais Iéna were listed in 2009 with French institution Monuments Historiques, an initiative undertaken by the Shangri-La group. Today, the iconic building once again welcomes Parisians and world travellers within its

and social scenes. The prince commissioned architect Ernest Janty, renowned for his reconstruction work at the Louvre and Tuileries palaces for Napoleon III, to design an elegant home and reception areas for receiving notable guests.

his residential palace to Parisian society. Palais Iéna: The Private Residence of Prince Roland Bonaparte

Throughout the four years of construction from 1892-1896, Parisians, since it was a blend of architectural styles from both the 17th and 19th centuries, known simply as “eclectic style.”

The rediscovered history of the building and its cultural all began in May 1891, when Prince Roland Bonaparte bought nearly 3,000 square metres (33,000 square feet)

Steiner and Houguenade, who also rose to fame for their craftsmanship on the Louvre and the Tuileries Palaces, featuring the family coat of arms (lion heads and antlers).

The palace was divided into two distinct wings: The Iéna wing comprised the family residence and reception halls, accessed from 10 avenue d’Iéna, facing north. The ground level featured a two-storey ceiling and mansard roof with bullseye glass windows to draw in light, and a courtyard entryway and ornate gates ensured a private, residential feel to the expansive palace, a characteristic the building retains even today despite its bustling location. carriages, followed by meticulous reception in one of the three reception salons, which included a fumoir and a billiard room styled in Greco-Roman design. The foyer, whose alcoves today compose the hotel lobby, the Pyrenees, the Alps and Tuscany. Guests entered in the centre of a rotunda whose vaulted ceiling featured zodiac symbols, which still remain today. The Fresnel wing comprised the prince’s extensive library, study, and collections of art, accessed from rue Fresnel,

facing south. As in a private castle, the building’s two wings are joined together by a vestibule and a secondary staircase in addition to a Staircase of Honour. Designed by Ernest Janty and crafted from forged steel and polished brass by the Moreau brothers of the Château of Chantilly fame, the staircase embodies the grandeur of the estate. A bronze statue of a child holding a torch still stands today before the staircase, which leads to the residential salons and the prince’s library on the upper level. Past the library, entering from the rue Fresnel, one notes a superb arcade of masonry, specially crafted to house the prince’s stables.

American style B&B in Port Talbot gets Alex Polizzi and Mitre Linen makeover Award winning hotelier Alex Polizzi and Wales’ Mitre Linen come to the rescue of a Welsh B&B

Mitre Linen to help her transform the B&B.

in tomorrow night’s episode of The Hotel Inspector (Channel 5, May 7th 9pm).

Essentials range.

Mountain View B&B in Port Talbot bills itself as ‘a little piece of the American Southwest in Port Talbot, Wales’. Polizzi, who is on a quest worst-run hotels and bed and breakfast establishments, is

Lyndsey John, Marketing Manager for Mitre Linen says: “We were delighted to team up with The Hotel Inspector to help them transform Mountain hoteliers in their refurbishment and can help breathe new life into their establishments.”

Stephen Broadhurst Managing Director of Mitre Linen

According to Channel 5: “Alex faces one of the biggest and most painful challenges of her career as she encounters a Welsh bed and breakfast in desperate need of help, but run by a couple who are resistant to change.”

Hotelier & Hotel Design

Mountain View, rated 3 star by the Welsh Tourist Board, is run by Eli and Lisa. Eli is originally from Colorado in America while Lisa is from Port Talbot. In honour of Eli’s background, the main building has been decorated with a South West


As the grand-daughter of Lord Forte and the niece of Sir Rocco Forte, Alex has all the industry experience and authority needed to turn

In tomorrow night’s episode,

Award winning hotelier Alex Polizzi




t: 01685 353456 e: w:



All Change


ast year, the UK’s interiors buying calendar changed forever: UBM, the world’s leading organiser of interiors trade events, announced that INTERIORS UK was doomed to decline and would close its doors after the 2014 edition.

Hotelier & Hotel Design

Following a massive fall in visitors who did not see January as the time or Birmingham as the place, and in response to overwhelming demand from extensive international market research, UBM revealed the industry’s new primary buying opportunity: May Design Series, which would take place in London


Accessories, Lighting, DX and kbb. Offering an exhibitor line-up that boasts a 50-50 split between British and international companies, names include RAK Ceramics, Roman, Two.Six, Leicht, Egoitaliano, and Structures Lighting. will also welcome the Custom Electronic Design & Installation Association (CEDIA), which will be hosting an interiors electronics event within the exhibition. Companies including Habitech and Savant Europe will be taking part, showcasing the very latest in home automation and audio visual technologies. Suzie Ager, Brand Director for May Design Series, told Hotelier and Hotel Design: “Our vision for May Design Series has always been the same – to offer an inclusive, internationally focused buying opportunity in London, at the best time of year to do business. We are constantly assessing our methods to ensure that as the industry evolves, both domestically and overseas, that we evolve the event to meet its needs.

“We’re working with a variety of different partners, associations and publications overseas to ensure that May Design Series becomes the UK event to compete with the biggest European shows. We’re unearthing some fantastic overseas companies that have never exhibited in the UK before - the response we’ve had to the new proposition has been astounding.” Ahead of the event in the spring, May Design Series recently unveiled its brand new website. In addition to detailing the latest news of the event, the site also hosts a dedicated area imparting business insights which will feature best-selling product features, industry interviews and more. Registration for May Design Series is now open - to claim your complimentary ticket to

show circuit.

interiors event, visit:

Bringing together an edited selection of British and international exhibitors, May Design Series hosts architects, developers,

more looking to purchase products

Events & Shows See more at:

Hotelier & Hotel Design

HD Expo is the premier trade show and hospitality conference for its industry. Established in 1992 and presented by Hospitality Design magazine, it remains at the forefront by offering the newest and most innovative products and services, encouraging and sharing ideas, providing inspiration and connecting hospitality professionals. HD Expo is dedicated to bringing the interior design industry, architects, owners/operators, developers, specifiers and purchasers the best available resources for their projects. This includes the most informative conference sessions led by top specialists pertinent to today’s industry.


Hospitality professionals are looking for opportunities to turn today’s challenges into tomorrow’s solutions. Attend HD Expo and you can examine tools, products and services to remain successful in our changing economy. See first-hand the latest designs for interiors as well as ideas that make doing business in the hospitality industry easier and more ingenious than ever before. Technology and artistry come together to not only inspire the senses but ignite the imagination. Through CEU/LU accredited conference sessions educational credits can be earned along with having your industry related questions answered by our experts. From world renowned interior designers to internationally recognized developers, HD Expo shares their insight via a conference program based on what attendees want. The schedule is balanced and multi-faceted with various networking opportunities to provide a hospitality conference unlike any other. Take advantage of all that the show has to offer and make the most of your time by attending the sessions that will impact the way you approach design.


HD Expo is the premier trade show and conference for the hospitality industry. Established in 1992 it remains at the forefront, offering the latest most innovative products and services, sharing and inspiring ideas, and networking amongst professionals. Highlights of the show include: Tools, products and services to remain successful in our changing economy. The latest designs and ideas that make doing business in the hospitality industry easier and more ingenious than ever before. Technology and artistry come together to inspire the senses and ignite the imagination. Accredited conference sessions, educational credits and expert Q&A sessions. World renowned interior designers, and internationally recognized developers. Networking opportunities to provide a hospitality conference unlike any other. USE CODE 4100 FOR FREE EXPO PASS


The doors for the 2015 Manchester Furniture Show will open on Sunday 19th July - less than two months time! Held in Manchester Central, this great city centre location will be the place to see over 100,000 square feet of what’s new, different and interesting in furniture and accessories from over 100 exhibitors. There will be over 25 new exhibitors and several major UK launches. This 3 day show is now established as ‘the’ major summer furniture event, supplying every buying sector from the interior design, leisure and retail industries with everything from sofas to pictures. Manchester is the place to see the best of the current trends and innovations.

Hotelier & Hotel Design

This year’s superb line-up includes some of the best names in furniture and accessories from the UK and abroad including, Ashley Manor, Baker, Lebus, Kingstown, Mark Webster Designs,


Serene, Nolte-Mobel, Rauch, Cappellini Salotti and Wade. The majority of this year’s exhibitors are launching new ranges and products at the Show, a sample of What’s New includes: Upholstery - new in upholstery includes Samantha from Lebus, which combines in striking fabrics. Wade are showcasing 4 new models and 29 fabrics, along with some of it’s most popular designs getting a makeover with new fabric choices. and Carlton are introducing several new ranges featuring solid oak and Harris Tweed. Cabinet - new in cabinet includes Baker’s Sienna dining range, which will be part of their reclaimed series; a series of cabinet collections made from a variety of reclaimed woods. Serene dining collection which features 12

dining tables, including compact and extendable versions together with 48 different dining chairs. Bedroom - new in bedroom includes Kingstown’s Sophie range, a painted bedroom collection. Corndell are launching new range Arlingham and will feature an updated Annecy painted collection with the introduction of 7 new Beds - in beds there are new developments from Furmanac who are introducing their Hestia® Motion range of beds which features their unique technology designed to create the perfect sleeping style and Whitemeadow are introducing a new range of striking upholstered beds in sumptuous fabrics. To see What’s New and be part of it register to attend now.

Manchester Furniture Show 19-21 July 2015.

For a full list of exhibitors and more information visit

Lighting & Electrical With energy bills rising and the dark nights creeping in, hotels are increasingly under pressure to keep costs down and keep the lights on. Responsible for 21% of a buildings energy bill, lighting is a large part of hotels expenses. Switching to LED Lighting can help you save money and eradicate any need for maintenance with a lifespan of up to 50,000 hours. A Grade I-listed Elizabethan hotel in Suffolk has recently made with switch to LEDs, and seen its electricity use fall by a third.

cut costs and consumption. With the entire hotel in line for a lighting update – including 32 guest rooms, communal areas, corridors, conference facilities and dining rooms – sourcing high-performance, cost-saving lamps without compromising on light quality or aesthetics was a top priority. LED Hut Trade’s extensive Lumilife range ticked all the boxes, allowing Hintlesham Hall’s director Ray Payne to give the hotel a the desired look and feel throughout. Ray explains: “When it came to updating the lighting at Hintlesham Hall, we knew we wanted to move over to cost- and energy-saving LEDs. We opted for LED Hut Trade because of its vast product range – from dimmable spotlights for the bedrooms to candle-shaped lamps for the chandeliers in the dining rooms. The expert sales team helped us choose between warm white and cool white light depending on the ambience we wanted to achieve in each space, which is always an important consideration for a hotel. “Our on-site maintenance team found the vast majority of the lamps simply to be direct replacements that work few that weren’t, we were able to make the necessary was a smart, long-term investment, which more than investment will pay for itself in just one year, with LED Hut Trade provides the ultimate online LED lighting resource, specialising solely in LEDs and selling exclusively to the trade. It offers an unparalleled product portfolio of marketleading LED lighting solutions to suit any application – backed with competitive pricing, strong product guarantees and nextday delivery. For more information, or to register for a trade account, please visit

Portico wall lights £629 Square pendant £449

Portico wall lights £629 Square pendant £449

ransform your garden, porch or patio into an atmospheric, inviting space with classic box pendants and wall lights from heritage manufacturer Davey Ligh Davey Lighting Centre Chelsea Harbour Lighting Paris, 32-34 Bonaparte Transform your garden, porch London, or patioDesign into an atmospheric, invitingDavey space with classic boxRue pendants and wall lights from heritage manufacturer Davey Lighting. WWW.DAVEY-LIGHTING.CO.UK

Davey Lighting London, Design Centre Chelsea Harbour Davey Lighting Paris, 32-34 Rue Bonaparte WWW.DAVEY-LIGHTING.CO.UK


ransform your garden, porch or patio into an atmospheric, inviting space with classic box pendants and wall lights from heritage lighting manufactu Davey Lighting. Portico wall lights £629, Square pendant £449. British LED lighting specialist Beadlight offers

the perfect Davey Lighting London, Design Centre Chelsea Harbour

solution to night time reading with its Davey Lighting Paris, 32-34 Rue Bonaparte streamlined, unobtrusive and convenient wallWWW.DAVEY-LIGHTING.CO.UK mounted and through-the-bedhead lights. Taking its name from its patented diffusion technologies, Beadlight offers a uniform, glare-free light so concentrated that the rest of the room will remain in darkness.

360 degree rotation, ensuring a precise, concentrated pool of light wherever it is required. Lights are available in a choice of gold or nickel-plated, anodised brown, beige, off-white, mushroom or black leather arm. 0207 351 2130

Hotelier & Hotel Design

Beadlight designs, engineers and manufactures its reading lights using a unique diffusion system originally created for the aerospace industry. With an equal focus on form and function, light diffusers are housed in a beautifully machined aluminium head


Big Design Focus


Hotelier & Hotel Design

Luxury fabric specialist, Kobe UK, will be showcasing its latest collections from Kobe and Essente at May Design Series on May 17-19.


The Kobe collections include the contemporary and chic Aurora, inspired by urban Nordic lifestyles and suitable for window décor and upholstery. It is available in an extensive colour palette and comprises a range of high satins, sumptuous velvets, intricately patterned jacquards and laser cut fabrics. City Chic, inspired by Hollywood’s and glamour reminiscent of this style period. The 11-design collection woven jacquards and dobbies plus faux silk and leather, suitable for upholstery and soft furnishings.

Stands FAB 33 and FAB 34

It also features plains in trendy colours, patterns ranging from traditional pied de poulé to fantasy animal skin and natural fabrics incorporating metallic yarns. The vivacious style lends itself to those who dare to set trends. Paying homage to the French Napoleonic Empire style period, Brissac features sumptuous plain velvets in a range of intricate patterns including toile de jouy and Roman inspired ornaments. Available in seven distinct but complementary designs, the colour ranging from ecru and beige to pastel tints and shades of gold and brown. Having enjoyed a successful year after its introduction, Essente has

launched its newest series of curtain fabrics. The collection comprises products in contemporary chic style and colours. The new additions are a mixture of patterns, textures and basics in natural and accent colours. David Harris, managing director of Kobe UK, said: “The May Design Series provides an important platform for us to showcase our Kobe and Essente brands. “The popular and very exclusive Fabric Pavilion offers a leisurely and comfortable environment for potential new clients to view textiles. “Last year, we made a number of new contacts in the high end residential and contract markets and we are looking forward to extending our reach even further at this year’s show.”

Big Design Focus


Silavent Green Line axial fans from Polypipe Ventilation, manufacturer of market-leading domestic and light commercial ventilation systems, have been installed in the luxury Blue Waters Resort in Antigua.

Silavent Green Line bathroom and kitchen axial fans have

timer, pull cord, humidistat and a PIR movement sensor. Delivering premium ventilation technology for the last

For further information, please go to

Hotelier & Hotel Design

solutions to revised Building Regulations and continues to provide differentiated solutions in the private and


Big Design Focus

interactive modern eye-catching furniture

Established since 1987, I-Crave Furniture limited are a family business creating bedroom accessories and furnishings in rural Leicestershire. As well as running their own extensive range of fabrics, they are also able to make any item’s in the customers own fabric – at no extra cost.

Hotelier & Hotel Design

Hand made in Britain, The Classic and LifeStyle collections are designed with you in mind. From Recliners and Motion sofas to Luxury Classic designs and Traditional chairs you will no doubt


restaurant and bar. I Craft Furniture is handcrafted in Leicseter, and offers you the best of British quality and timeless design.

and leathers sourced from the best tanneries all over the world, I For more information visit

A striking wooden staircase for the sensational citizenM hotel, Rotterdam The concept behind citizenM hotels is a straightforward one: to remove all hidden costs whilst providing a luxury environment for guests, and the Rotterdam hotel is no exception. The interior is characterised by citizenM’s iconic black and red colour scheme and enhanced with bold architectural features, including a centrepiece helical staircase with an eyeby EeStairs. Visitors are welcomed to the hotel through the iconic citizenM red glazed entrance vestibule, before arriving in the double height foyer where the helical staircase is situated. The staircase has been carefully co-ordinated with the cabinetry and features a matching timber interior balustrade. “concrete developed an excellent staircase design and it was a genuine pleasure to make the concept a reality. The natural appearance of the wooden staircase adds depth and texture to the entrance – whilst complementing the hotel’s interior,” said Cornelis van Vlastuin, EeStairs’ Creative Director. After noticing the furniture, guests are drawn to the staircase and as they climb, are able to explore the objects on display in the wall covering cabinet. An understated brushed stainless steel handrail, set against the black balustrade, traces the graceful rise of the staircase, which creates a visual and physical connection between the entrance on the

Rob Wagemans, concrete’s founder, commented: “EeStairs executed this complex and playful design perfectly".

Hotelier & Hotel Design

Outstanding design, which delivers an exceptional experience for guests, underpins the ethos behind citizenM, making this hotel perfect for both business and pleasure.


A close working relationship with clients, from the design stage, through to manufacture and installation, allows EeStairs to bring the most extraordinary Custom Designs to fruition, and deliver projects others might think are too channeging. With extensive experience of working with cutting edge materials and complex forms EeStairs is the perfect partner for even the most testing installations. EeStairs also offers a range of exceptionally chic Standard Design staircases and balustrades to inspire and enhance any environment.


+31 342 405700

Bespoke carpet manufacturer Hartley & Tissier win Queen’s Award for Enterprise

First International Trade award in over 20 years for carpet industry


artley & Tissier have been awarded a Queen’s Award for Enterprise in the category International Trade 2015. industry for the international trade category in over 20 years.

Hartley Tissier, a household name amongst French interior decorators is recognised for their high quality British wool carpets and avant garde style. Working with name such as Alain Ducasse (who advertises that his carpets are Hartley & Tissier), the company supplies all Relais & Chateaux Hotels and restaurants in Paris as well as over one hundred other 4 and 5 star independent boutique hotels. The Hartley & Tissier reputation stems from the fact that their quality British Wools and Italian Silks. These wools and silks led to the development of a niche market - the production of carpet and rugs in a blend of Italian silk and Devon wool. These products are made in the UK more reliably, rapidly and often less expensively than their equivalent carpet from the Far East. exported alongside traditional Axminster runners. In 2014 Hartley & Tissier exported over 14,000m (50% higher than Everest!) of carpet runners worldwide. Being a small company they pride themselves on the ability to communicate directly with their clients, deliver excellent customer service and build long lasting relationships that have secured the continuous supply of their carpets. The Queen’s Awards for Enterprise recognise outstanding achievement by UK businesses in the categories of innovation, international trade and sustainable development. Each entrant must be able to demonstrate substantial growth in overseas earnings and in commercial success for their business size and sector.

Hotelier & Hotel Design

Image features Andrew Suddard Hartley and Stephanie Tissier and their bespoke carpets at the Pavillon de la Reine, Paris.


Hartley & Tissier carpets are produced in the UK through a number of specialised sub-contract manufacturers. They oversee the entire manufacturing process from beginning to end, purchasing the wool, the spinning, dyeing and the delivery of the raw materials to their manufacturers. retailers, interior designers and their French subsidiary showroom in Paris. With Paris being a major hub for interior design, and their design reputation as such, this Parisian market has given Hartley & Tissier contracts for projects all round the world; Claridges in London, Koffmans restaurant in The Berkeley Hotel and the Christoffe showroom in New York to name a few. Andrew Suddard Hartley commented: marketplace, we have learnt to develop very different strategies for our various markets and then concentrated our resources to achieve the best results. For example, in the UK our carpets are sold through a network of high end exclusive agents. In France, we purchased our distribution company, who have been trading for over 20 years with an excellent reputation, large clientele and central showroom in Paris. We offer a design that enables us to oversee the installation of all our products throughout Europe.” Stephanie Tissier said: “We appear to have the best of both worlds, designed in France and made in England. While I always design carpets with the French market in mind, I am delighted to be able to see my creations in restaurants and houses around the world.” For further information about Hartley Tissier, please visit their website


obstacles traditionally associated with access control


walls or expose unsightly cable ducting, the SMARTair™

Mul-T-Lock’s innovative SMARTair™ access control system has been installed at the White Hart Hotel in Harrogate as part of a refurbishment programme of works, carefully planned to be sensitive to the historic

Paul Woods at PSW Locksmiths added: “The beauty of SMARTair™ for the White Hart Hotel is its ability to operate as an all in one solution, with no extra wiring historic aesthetics of the hotel in anyway, and could install SMARTair™ quickly and effectively to leave a high

Harrogate and has been welcoming visitors to Harrogate

Due to the historical ambience of the site, even when it came to replacing the now failing security systems, the owners required a solution that would not affect the style of the doors or affect the overall aesthetics of the Local Mul-T-Lock dealer, PSW Locksmiths recommended SMARTair™, a state of the art access control solution to also supplied by Mul-T-Lock, were used in conjunction

SMARTair™’s all-in-one access control solution reduces the cost and inconvenience associated with wiring programming is involved, so user cards and fobs can be

winning upgrade solution as it is effectively ‘just’ a handle “PSW Locksmiths worked to ensure installation had no impact on our guests, all our staff have now been trained really pleased with the result both from an aesthetic perspective and also with the additional peace of mind SMARTair™ electronic handles overcome many of the

Danny Rising, Regional Sales Manager at Mul-T-Lock concluded: “Mul-T-Lock SMARTair™ is cleverly designed a stylish design, and offered at a substantially lower cost White Hart Hotel can blend with its historic surroundings and meet the security demands of today’s ever changing

Hotelier & Hotel Design

Sarah Carter, HR Manager at White Hart Hotel, comments: “Any refurbishment measures however small, must be carefully considered with regards to the


LONDON’S FINEST HOTELS RECEIVE THE THOMANN-HANRY TREATMENT Extensive exterior works undertaken throughout busy summer trading period… Exterior cleaning and restoration experts, Thomann-Hanry (, were recently commissioned to restore and rejuvenate the exterior of three iconic London hotels via the use of their ‘Façade Gommage®’ and Aqua Fend® ( offerings. Despite the summer timing, Claridge’s, the Connaught and the Berkeley, quintessentially British institutions owned and managed by the Maybourne Hotel Group have just completed a facelift to their exteriors,

Ninety of the original timber sash windows were repaired with resin and redecorated from platforms whilst working with the hotel management to ensure no work was carried out on occupied rooms. Stone was repointed and repaired and window mastic

are maintained not just outside but in as well, with our interiors arm Specialist Stone Care (

Round the corner at the Connaught, Thomann-Hanry was also busy rejuvenating its’ facades. In addition to a scaffold-free façade gommage clean,

– clean, in good repair and of standards expected of an institution that embodies such grand English style.

Hotelier & Hotel Design

At the centre of London’s Mayfair, Claridge’s


gommage’ to its brick and stone facade. With the unique scaffold-free exterior cleaning service Thomann-Hanry offers, Claridge’s was able to ensure ‘business as usual’ while the operation took place, with no security risk or disruption to its customers at all. Work was undertaken during the peak tourist season with no loss to business.

protection with Aqua Fend – an invisible, all-in-one protection against water, oil, protection in city locations. Aqua Fend® is a sound investment and can play an essential part in the preservation of a façade, reducing ongoing maintenance costs and protecting the structure. It has a life expectancy of 15 years on facades.

The cleaned façades were protected with Aqua Fend®. This was applied using cherry pickers whilst rooms were unoccupied, again to minimise disruption to guests during the work. To complete the improved exterior the marble entrance was stripped and polished and cracked marble replaced. All work was completed to budget and on time.

disrupt trade due to maintenance.

Mark Styles, Managing Director at Thomann-Hanry comments “To be commissioned to carry out work on not one, but all three of the Maybourne Hotel Groups’ iconic London hotels is a testament to the quality of the work that we offer at Thomann-Hanry. Whether In leafy Knightsbridge Thomann-Hanry its restoration, cleaning or protection we offer a full, has also completed a facelift to the professional service for the maintenance and cleaning Berkeley which boasts contemporary of buildings. Our scaffold-free nature to carry out the chic, two Michelin star cuisine and a work means businesses can carry on as normal without roof top pool, all a stone’s throw from Hyde Park. A façade gommage clean Thomann-Hanry can offer, and something the Maybourne was undertaken to the majority of the Hotel Group has cleverly capitalised on during the busy hotel’s façades – and again without summer tourist trade. The application of our surface the use of scaffold, meaning the protection product Aqua Fend® is a sound investment to busy summer tourist season was not the hotel group, reducing the ongoing maintenance costs affected at all during the works. A huge and protecting the structure for years to come.”

Hotelier & Hotel Design

Additionally at the Connaught, sections of balcony copings were replaced with new Portland stone, carved in our workshop and a large amount of repair and lead replacement was carried out. The failed asphalt to the front balconies was lifted and replaced and new drainage installed. Disruption was kept to a minimum throughout and The Connaught now oozes its original charm and sophistication in keeping with its Mayfair residence.


When every detail matters Astro fits the brief The new Dr Irena Eris Hotel & Spa is the place to be seen in Poland, and that goes for the lighting, too. To be chosen to supply 1,000 luminaires for this exclusive new hotel and spa against strong competition speaks volumes about Astro’s design, quality and reputation. Top design practice Girtler & Girtler Biuro Architektoniczne was called to create tasteful, memorable interiors, consistent with the brand values of tradition and innovation. From the art deco lobby

Hotelier & Hotel Design

project. Astro lights can be seen in most of the bedrooms and


One of designer Ryszard Girtler’s inspired choices was the Park Lane family, including Wall, Table and Floor models in polished chrome. He also chose chrome versions of Ravello table, and Lima and Lloyd wall lights. All were paired with black or white shades depending on the individual room scheme, creating design cohesion across the hotel. spec bathrooms. Other Astro choices included the Kyoto Pendant and Romano LED mirror light.

Via Domenico More and more often hotel and restaurant owners hand in hand with architect or designer will seek to work directly with a manufacturer. – a subject which is a real taboo in the world of the furniture and lighting dealer but one which we must be prepared to negotiate and approach very carefuly according to founder of Via Domenico –a manufacturers agency for multiple high end contract furniture brands established in 2001 Domenico Scognamiglio says “ we are always careful to respect the work and register projects for dealers who actively push our brands and have worked with us for many years, but I believe only the experienced and true professional, have survived and continue to because of the expertise and service they provide but it is becoming more and more evident and perhaps accepted that a client in many cases and with the full support of the designer will expect to work directly with the manufacturer and in cases where we know the project or request is a dealer has not been involved then we are really able to help.”

Hotelier & Hotel Design

Via Domenico now represents 9 major brands in lighting and furniture across Italy and Spain and considers itself as the manufacturers sales rep, technical adviser and customer support for each and every one of those brands.


Gervasoni is one of those brands and has a vast collection and experience of making furniture for home and contract including the cruise ship market for which they recently delivered over 12,000 items of furniture for the prestigious P&O Britania launched by HM Queen Elizabeth in March.

They have worked closely in the past with The Runnymede Hotel and Spa Windsor with Design LSM, Beau Rivage Resort Mauritius- Kelly Hoppen and more recently the Chris Stewart Group on a development of 50 luxury apartment – Old Town chambers Advocates Close with designer Karen Brown who states “When developing the scheme for the serviced apartments us in terms of the unique style, attention of detail and quality we were looking for to complement the existing building and bespoke for the interiors. Via Domenico set-up a meeting for us with Gervasoni at The Sleep Exhibition to discuss our requirements and for us to see a number of the pieces we were interested in. Via Domenico were always happy to assist us with our enquiries and creating customised pieces to placing orders and aftercare. They offer a professional yet friendly service and we look forward to working with them on our future projects”

‌..THIS WAY T: 020 83732434 email:

Hotelier & Hotel Design

Focus SB速 Bespoke Electrical Accessories for Hotels


Lift instaLLations and aftercare Made easy Finding the right elevator for your needs can be a daunting process. From surveying and design to building and electrical work, there are a lot of things to consider.

Hotelier & Hotel Design

Terry Lifts can offer you consultation


The turnkey solution for all your lift and service needs

Terry Lifts have over 40 years of experience in the lift industry. We are a UK-based manufacturer offering you a full project management service, customised to your needs. Our lifts carry the CE mark and comply with Part M of the Building Regulations & British and European standards where appropriate. Contact us today to discuss the wide range of solutions we can offer to meet all your lift and service requirements.

Commercial Lifts Domestic Lifts

For comprehensive details visit:

Maintenance, Repair and Modernisation schemes Call now to find out more:

0845 365 5366

Hotel Design Focus

Why choose wood? The most persuasive argument is the fact that people respond so warmly to real natural timber - seeing it as a stamp of comfort and luxury. This is particularly pertinent in the hotel and leisure industry, where a sense of comfort and luxury is a sought after aspect in any interior scheme. Aesthetically and

of what goes underneath; from This form of heating is growing in popularity and whilst some solid

which is fully compatible with most electrical and hot water systems.

are a design classic which is here to stay. But there are other arguments just as strong for choosing solid hardwood. Old-fashioned concerns

include acoustic damping: Solid hardwood is a product naturally warm to the touch and is inherently quieter underfoot than cheaper enhanced by using sound-absorbing

addressed by the development of where transferred noise can pose problems. for areas where spillage may areas. Maintenance programmes turn their attention to the look of the the introduction of new generation was originally developed to maintain natural Oak remains the perennial developing for both the very light time in a busy hotel environment. the natural grain of the timber to hardwood has a major advantage pattern can be further enhanced by will not gap unevenly. It goes down easily and quickly and is ready to

Hotelier & Hotel Design - July 2014

wash. Recently used in several high

34 46

sealed in situ. This represents a considerable saving in man-hours and logistical planning.

in both the short and the long term. Fitting systems too are now highly

locations is a solid board laid as an

architects and designers. but solid hardwood remains one of the most traditional and best-

easy to install and easy to live with. Above all though‌ people like both the look and the feel of real wooden like them.


Marriott Ambassador Hotel Paris Opera

Cambridge City Hotel

Hilton Barcelona

Interior Design

Lighting Design

Full Turnkey Solution

Interior Architectural Design for Hotels, Resorts & Spas Park Road

Cardinal Point


Telephone: + 44 (0) 1923 432 666




Hotel & Resort Projects in: Europe

Middle East




Casement doors opening onto a balcony overlooking the courtyard

External shot from the courtyard garden

Bathroom in a luxury suite (his and hers bath)

GreyFriars Colchester

Hotelier & Hotel Design

– Hotel of Grand Luxe


Built in the late 18th century on the site of a Franciscan Monastery, GreyFriars was an impressive family home with a fine Georgian facade and formal gardens. It remained a home until the late 19th century and was occupied by many leaders of Colchester’s society.

At the start of the 20th century Greyfriars was sold along with the neighbouring property Hillcrest to the Ladies of Nazareth for use as a convent. When The Ladies of Nazareth returned to France the house became a school and later an Adult College until it went up for sale in 2007. A period of several years followed, during which the new owner, OMC Investments Limited, sought and eventually acquired planning permission to create a luxury hotel and restaurant in GreyFriars. Meticulous attention to detail has been dedicated to repair the many superb period features in the building and to restore it to its former grandeur. An essential issue to resolve was the problem of old windows and glazing, not only causing heat loss and draughts, but admitting the ingress and egress of noise. Set to become a hotel of grand luxe, it was of the utmost importance to ensure the building performed to 21st century standards providing guests with a peaceful and comfortable night’s sleep. Selectaglaze was approached to give advice on the treatment of the beautiful original windows, as their products are a reversible adaptation and widely accepted by heritage agencies for use on Listed buildings.

of the existing primary window. When high performance seals are used secondary glazing can virtually eliminate drafts and traps an insulating layer which reduces heat loss. improved noise reduction, Selectaglaze’s fully tested products can attain sound reductions

nine different systems, tailoring the units the windows were curved which needed to be carefully designed and some carefully treated to allow access to some beautiful original stained glass for cleaning and maintenance. 6mm toughened glass, but in one particular area 10.8 Stadip Silence was used for noise containment to prevent disturbing people outside of the building. Founded in 1966, Royal Warrant Holder Selectaglaze is the acknowledged specialists and market leaders in the design, manufacture and installation of secondary window systems. The company’s units are purpose made, fully factory assembled - allowing rapid installation with minimal disruption, an ideal solution for all buildings, including those which are Listed.

a Spa-Like Finish with



aising the comfort levels in the hotel bathroom, the Geberit Monolith Plus sanitary module has a wealth of technology behind its elegant glass frontage. With this latest model, not only is all the plumbing work neatly concealed, but it also actuation and an integrated silent odour extraction unit. Where Monolith

the Plus

Geberit really

though is with its discreet and indirect ComfortLight. Automatically activated as the user approaches the module, the light casts a warm glow which is ideal for seeing your way around the bathroom without the need for the glare of an overhead light. Available in a choice of white or black glass, the elegant sanitary module can be used to hang the Geberit AquaClean Sela shower toilet, providing hotel guests with the ultimate in comfort and spa-like luxury throughout their stay. Geberit AquaClean Sela offers simple, hygienic Motion detectors turn on the nightlight cleaning, eradicating and heat water to body temperature. the need for a separate bidet, making it the ideal choice for the compact

hotel bathroom. With the connections for the water and electricity all integrated into the pan to make them invisible, Geberit AquaClean Sela looks just like a standard WC, enabling it to be seamlessly incorporated into any setting. Cleaning with a gentle, airy water spray at body temperature, Geberit AquaClean Sela is simple to operate via the controls on the side of the WC or with a remote control. The intensity can be adjusted to oscillating motion ensures a pleasant cleaning experience. Thanks to integrated


clever user

is heated automatically as the user approaches the WC, while its energysaving function ensures it consumes a minimal amount of energy, even in standby mode. Used in combination or alone, the Geberit Monolith Plus and AquaClean Sela ensure that guests enjoy their stay in comfort. For more details call Geberit on 0800 077 8365 or visit:

Hotelier & Hotel Design

Technology Creates


5 STAR UNIFORMS Hotelier & Hotel Design

Diamond Designs Uniforms have been creating luxury uniforms for the Spa Industry for over 25 years.


They offer a wide range of fabrics and styles to suit all tastes. Their signature linen look fabric is particularly popular in hotel spas throughout the UK and to cater to this market they have introduced it in a number of colours: Brown, Beige, Moss Green, Grey, Black and Purple. This linen look fabric is durable and easy to care for making it a winner for therapists. It is a light weight fabric so very suitable for the humid spa environment. The company have many styles which can be tailored to suit larger Spas. For more information please call 0845 0800 576 or view the collection:

Uniforms & Hotel Supplies

Beauty Uniforms & Salonwear

Luxury Spa Uniforms View the collection online or call 0845 0800 576 for a brochure

Supplement: Supplies

Hotel Buyer Store

A House Keepers Dream With a perfect blend of choice and availability for your housekeeping supplies and guest toiletries, e-commerce business and its ‘big sister are a housekeepers dream. 16 different ranges of toiletries and amenities are available to order online to suit different budgets and decor. Sea Spray for coastal hotels, the ultra-modern Platinum for a more contemporary hotels, Taylor of London for the traditional hotels, Evoque for the environmentally conscious,etc. For those with a more limited budget Hotel Buyer can

Hotelier & Hotel Design

shampoo & conditioner and a shower gel and soap or hand wash for over the sink. For the more luxurious establishment, 30ml bottles of shampoo and a separate conditioner, 30ml bottles of shower gel and hand and body lotion either soap at the sink. Shower caps and vanity kits are a minimum standard but guests now expect dental kits and shaving kits in the room too. In addition to these must-haves, Hotel Buyer has bath salts, hygiene kits, sewing kits, nail care kits, shoeshine sponges, earplugs, eye masks and even a loofa and socks. To make your guests feel even more special, toiletries can be presented in gift bags.


A good range of amenities sends a message to hotel guests that says: “we’re glad you’re here and we’ve tried to think of everything that you might need to feel at home. It acknowledges that you are paying a great deal to stay here and the least we can do is given you a few small tokens to make your stay comfortable. Guests will talk about things like that to others when talking about their stay. “They even gave me a pair of socks to use” is a lot better than; “they

didn’t even give you a shower cap”. With recent developments Hotel Buyers’ production process, the personalised range allow the boutique hotel to order toiletries with the hotels name or logo, in quantities as few as 200 units. Personalised toiletries were once the domain of the large chains and those with deep pockets, patience and a large amount of storage. Hotel Buyer Store can now provide personalised toiletries in quantities as low as 200 units making it a realistic option for the boutique hotel. There is no charge for printing or artwork and you can be in receipt of branded toiletries within a few days. Whether its toiletries, bedding, cleaning equipment and possibly wish for at

“Found in some of the best hotels in the world, Duck Island’s sophisticated toiletries enhance your hotel and provide your guests with a welcome and appreciated luxury.”

For samples and further information, please contact us on:

T: 0800 218 2258 E:


Hotel Cosmetics

– Green Goes Mainstream


growing number of hotels are launching green body care alternatives in their bathrooms and spas. However: not every cosmetic product that claims to be a ‘natural’ is truly natural, let alone ‘green’. David Heron, ADA Cosmetics’ Director of ‘Plant-based’, ‘truly organic’, ‘biological’ – many products promise naturalness. What’s behind it all? The term ‘natural’ is not (yet) legally protected and, hence, often misused. It is possible that a body care series labeled ‘natural’ has been produced with conventional raw materials. Often, the amount of natural plant extracts is actually very low. In addition, a multitude of synthetic additives are used. What is truly natural? natural cosmetics imply that at least 95 % of the ingredients are of natural origin, i.e. of plant, animal or mineral origin. The formulations must be free of parabens, dyes and fragrances, origins and/or controlled wild harvest. Is natural automatically green? Anyone who buys a natural product assumes that it is also ecofriendly. But that is not necessarily the case. You have to look at the entire value-chain: from sustainable plant farming to resourcepreserving manufacturing processes to the omission of polluting substances or the biodegradability of possible waste. How do hoteliers know they are making the right choice?

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A natural cosmetics seal is a good start, although there are several and their fundamental regulations vary. At ADA, we provide guidance through this labyrinth. Also, we have invested many years and applied our profound expertise to convert to a trustworthy


for our sustainable operations, which are strictly based on the components of social responsibility, economic performance and protection of the natural world. The development of our product portfolio is, hence, strongly committed to green standards. Does a green investment pay off? Yes. There is a huge sales platform for green cosmetics. Still it’s important that hoteliers do not regard this merely as a marketing ploy. Hotel guests are discerning and know whether you are credible or not.

As green pioneer, ADA offers various ecological body care series. Here: hotel cosmetic line made with fair traded ingredients.

LIFE’S LITTLE LUXURIES Guest amenities are much more than just a convenience for your customers, the brand and style of amenity you choose encapsulates the character and ambience of your hotel. This demonstrates not only an understanding of your guests, but declaring your commitment to certain standards and values. Sysco Guest Supply is a leading supplier of guest amenities to the Hotel Hospitality world and prides itself on offering a truly personal service to all of its customers. Selection of available global brands…

Salvatore Ferragamo, irresistible icon of fashion, is a brand endorsed by celebrities and featured in prestigious fashion magazines across the globe.

new Guest Collection offers two fragrances, Convivio and Bianco Di Carrara. The selected ingredients are designed to create impressions of a “dolce vita” vacation in Tuscany.

Sysco Guest Supply has a worldwide partnership with Salvatore Ferragamo, now launching Tuscan Soul Quintessential Collection to the Hotel Hospitality Industry. This luxurious

After many years of research on Shea Butter, Institut Karité launched a complete portfolio of products, where the extraordinary properties of Shea Butter became

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ingredient and still is today.


Sysco Guest Supply is proud to be in partnership with Institut Karité,

The Acca Kappa Guest Collection was created using their bestselling luxury fragrance, Muschio Bianco (White Moss), an enchanting woodland scent combining fresh Mediterranean harmonies of essential oils of lavender and juniper. This stylish Italian range formulated to respect the skin, appeal to both men and women, and has been developed this

year with a new design to further accentuate its elegance and sophistication.

Korres is a beautiful Greek brand, founded on a passion for capturing the best of the natural of Greece, recognised globally. The Guest Collection was created to Guest Collection. This the skin needs with Shea Butter’s nourishing and restorative properties and has a glorious key note of Lemon Verbena.

and has been clinically proven to deliver effective results, with Aloe and Pro-vitamin in the shampoo and conditioner

to revitalise and strengthen hair, and a cleansing shower gel and body lotion with a fresh citrus fragrance.

A number of other brands are also available. For more information, please contact Sysco Guest Supply on 0118 981 7377 or


A beautiful scent inspired by the most precious natural stone from Tusca Pure. Elegant. Timeless.

A beautiful scent inspired by the most precious natural stone from Tuscany. Pure. Elegant. Timeless.

A beautiful scent inspired by the most precious natural stone from Tuscany.

In Room Guest Amenities AvaiIn Exclusively From Pure. Elegant. Timeless.

In Room Guest Amenities Available Exclusively From

+44 A beautiful scent inspired by the most precious natural stone from Tuscany.

In Room Guest Amenities Available Exclusively From

Pure. Elegant. Timeless.

sale In Room Guest Amenities Available Exclusively From

+44 (0) 118 981 7377

A beautiful scent inspired by the most precious natural stone from Tuscany.

+44 (0) 118 981 7377

Pure. Elegant. Timeless.

+44 (0) 118 981 7377


s a company that can satisfy the discerning needs of some of the best hotels in the world King of Cotton understands the importance of bedding and towelling, as well as robes, slippers, bathmats and toiletries. These are after all some of the most intimate and personal items that guests can enjoy during their stay.

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Robes really make a difference. King of Cotton has seen a dramatic increase in the uptake of more unusual robes by hotel owners, for their guests, which is why they now offer nine different ranges. Every one is 100% pure cotton and all are exclusive to King of Cotton. Some offer ‘stand-out’ by virtue of their heritage, such as the ‘The Grosvenor’, a beautifully designed robe, used in one of the world’s grandest venues in 420 gsm sumptuous soft ribbed velour. Other designs that are unique include the Monte Carlo Towelling Robe, as shown, with contrasting collars and cuffs in three colour ways.


Royal robes and towels make that emotional connection

Towels need not be white and need not be made in the same way. Look at the King of Cotton 500 gsm Hotel Premium Quality range. These towels are made from premium quality cotton yarn with a stylish herringbone cotton border. Manufactured in Turkey they are widely used in Hotels because they combine hardwearing properties with a softness that will remain through numerous washes. The Hotel Premium Quality towel range is available in white and some very appealing colours too, like Slate Grey and Forest Green.

Trade discounts are available to organisations in the hospitality business and it’s worth noting that King of Cotton is a major supplier of hotel quality beds as well as bedding, towelling, toiletries and table linen. King of Cotton’s extensive ranges, realistic prices and continuous promotional offers could make a substantial difference to how you balance a guests emotional experience along with controlling costs. A skilled embroidery service is available at King of Cotton to further enhance robes and towels. Have a look at the King of Cotton website and register or call the company to set up a trade account so you can take advantage of trade discounts and additional offers.

Cream Zero-Twist pure cotton bathrobe: £30.60

£4.43 Hand Towel, £9.79 Bath Towel, £14.44 Bath Sheet.

Plain double duvet was £48.65 now £38.92

Milano 700gsm cotton towels. Ritz Carlton pure cotton bathrobe: £30.60

Zero-Twist luxury bathrobe. £4.65 Hand Towel, £10.28 Bath Towel, £16.35 Bath Sheet.

Ritz Carlton luxury bathrobe.

Zero Twist 600gsm cotton towels.

Treat your guests like Royalty for less than you’d expect Every day hotels enjoy consistently low prices on an incredibly wide range of products, plus the additional discounts and offers that come when you sign up as a trade customer with King of Cotton. Have a look at the website and see how we can satisfy the needs of your hospitality venue with probably the widest range of cotton bedding, towelling and table linen available anywhere in the kingdom. Call us to set up your account and start saving a princely sum of money. King of Cotton

Unit 1

Canada Road



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The BLOC hotel chain is a new concept in affordable accommodation, offering a high-end look and luxurious experience at prices that won’t break the bank. Applying a design-ethic which its owner, Colin Graham, describes as ‘pared-down chic’, the very best materials are used but in a way that’s focused on utilising space to the maximum. This approach allows BLOC hotels to be stylish and comfortable, in prime city-centre locations, but at room rates more akin with budget competitors.

Luxury for the masses

BLOC’s latest incarnation in Gatwick airport features Roca. With products ranging from functional to high-end, and everything in between, the bathroom manufacturer offered the ideal levels of versatility Colin needed to create usable, yet luxurious washrooms. Sanitaryware and furniture was chosen to meet the individual needs of each space – BLOC’s rooms are priced on three levels; basic, executive and luxury. High-end luxury At the ‘high’ end of the scale, the premium brand Armani/Roca was chosen. Featured in BLOC’s ‘Presidential’ and ‘VIP’ rooms, Armani/Roca shallow washbasins have been installed, incorporating an exquisite tinted glass countertop. Designed to allow basins also include an automatic waste and hidden energy and water. Colin explained why Armani/Roca was a must for his hotel. “The inclusion of Armani/Roca has enabled me to lift the level of the special rooms, while enjoying the kudos of being associated with a major luxury perfectly with BLOC’s overall look and provides the ‘wow factor’ premium customers are looking for. “Throughout the project, my priority has been to choose major brands that are genuinely enthusiastic about what we are trying to do – Armani/Roca has been fantastic in that regard, and beyond the most expensive suites in my hotel, the general Roca range has delivered options for every room type.”

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Functional versatility In the hotels ‘Snug and Vista’ rooms, Roca’s Element brassware was chosen. For the ‘Aspire’ rooms, the innovative water-saving W+W, which re-


tightest of corners thanks to its L-shaped design and multi-functional usage. “W+W is my personal favourite”, said Colin. “Its ground breaking, working perfectly with our pared down, luxury take on the hotel market.” Visit the Roca London Gallery to view the Armani/Roca collection. Roca London Gallery, Station Court, Townmead Road, London, SW6 2PY Tel: 0207 610 9503 / Website:

A passion for creating stunning design

Business Feasibility

Concept Design

Detailed Design

Justin Musgrove – The Bannatyne Group

Project Development

Spa Launch

Spa Operations

Contact Spa Creators to discuss your spa project T: 44[0]1189 471857 E:


Spa Creators have been long-standing and loyal suppliers and consultants of mine. They would be a true asset to any spa development project and would get my complete backing"

Outside Areas

LeisureBench was established ten years ago, and has quickly grown into one of the Country’s leading suppliers of outdoor products.


hrough years of experience of supplying the pub trade with a

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Our range of traditional picnic tables


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Outside Areas

Summer events and the Outdoors As the weather improves, Britons at leisure like to conjure up the outdoor continental outside. As the weather improves, Britons at leisure like to conjure up the outdoor continental European lifestyle. For and food outside. A Forbes Group Buffet-Rite table transforming it into a temporary serving station for hot food, a cold buffet, coffee or a bar. Made from heat-proof laminate on an aluminium frame (with nylon corners for additional strength) the Buffet-Rite is light to

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cost-saving, and enables you to keep up an impeccable appearance right through the service.


Combine the Buffet-Rite top with an Alu-Lite T-leg table & Silcra stretch cover, and a useful temporary table-top becomes a show-stopping design statement with instant glamour – just what your clients want to see.

They look great on their own but Forbes Group can also offer the option of dressing your cocktail tables in a range of covers. Who says that Monaco can’t come to Milton Keynes?

To complete their summer evening dream, your guests will want to waft across the terrace to cluster around Forbes Cocktail tables, here in twisted Silcra covers with contrasting lids. Forbes aluminium cocktail tables come

For further information about the Buffet-Rite or cocktail tables and covers, contact Forbes Group via: email: our website: or by telephone on: 01568 616638

Outside Areas The Cantabria from Canopies UK

Al fresco dining 365 days a year

. . . .

The Cantabria will:

The Cantabria really is state of the art!

Offer a unique luxury dining experience Help you stand out from the competition Enable you to entertain more customers Start increasing revenue straight away

With an automated retractable roofing system and accessories ranging from heating to interior lighting and the option of having windows and doors you really can build a canopy to suit your establishment.

See how we can transform your outdoor space

Call Karen on 01254 865 636 Ext: 221 Email:

We provide quality functional bars for any environment that is serious about bars. We have been associated with the world’s leading brands of equipment for many years so we can provide all the equipment needed to complete your bar. THIS IS WHY CONCEPT ARE CHOSEN AS BAR CONSULTANTS, BAR SPECIALISTS AND BAR BUILDERS.

Concept Bars


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Catering & Coffee

So-Pure on changing tastes Coffee… it’s not just a drink, not just a quick and easy convenience. It has become part of the fabric of our society, a movement and culture that captivates and energises a nation. That aroma is unmistakable – even coffee haters (yes that’s right there are some out there! Incredible isn’t it!) love the smell. They also know if they are trying to sell their home the smell of freshly brewed coffee will help them, after all a house isn’t a home without coffee – But of course we are talking about good, no great, coffee, prepared and served temperature, pressure and intensity. The perfect coffee experience takes you away to a coffee fueled nirvana in your head which makes you think “ahhh, that’s better”. Unfortunately not all coffee is great and bad coffee has the ability to ruin your day… over recent years we have exposed our senses to what really great coffee should taste, smell and feel like but all too often our senses are left bitterly (pun intended) disappointed and wanting stimulation. At So-Pure we have noticed that this has become an increasing problem in the hospitality and catering arena. No one expects to get great coffee that can whisk your senses away to that coffee fueled nirvana in a reception but we ask “why not?”. If coffee has become such an integral part of our society and life why should we settle for brown gravy-like sludge which is passed off as “coffee”?. Coffee that has been lovingly harvested and roasted to perfection deserves to be treated with respect. The self-serve and vending industry takes a lot of

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that they produce – or should we say once produced.


At So-Pure our commitment to in cup quality guides our business, design, technology and experience. We won’t settle for anything less than pure brewing perfection and we don’t see why you or your customers should either. The fact of the matter is, there are some drinks vending companies out there that have become lazy…

they have forgotten the most important part of their business… to deliver a great in cup experience no matter where it is enjoyed. At So-Pure we wont accept this way of thinking. Today’s modern life has put the emphasis on convenience, speed and reliability. All of our So-Pure beverage technology modules are designed and built with these important traits in mind as well as delivering the best possible drinks experience. But, we also understand that businesses have different requirements from their drinks modules, which is why the So-Pure range includes bean to cup, fresh brew, and instant – all united by the So-Pure ethos of delivering passion through perfection.

In addition to our Platinum range we have been developing our So_Pure Our So-Pure platinum range boasts modern design aesthetics and teams Drinks Centre. The So Pure Drinks Centre epitomises the So Pure them with all of the functionality ethos, perfection through passion. and options demanded by today’s modern consumer. With sleek black The Drinks Centre introduces the new generation of walk-up beverage and white design, glass front and technology. Its cutting edge design, integrated digital display which durable materials and robust can be pre-loaded with branded construction will ensure that the So messaging the Platinum range is Pure Drinks Centre will be a beverage more than just a drinks unit... it’s a destination for any business. new communications channel. Designed to be compatible with the By investing in a platinum range So Pure range of beverage units, the Drinks Centre is a central destination premium swiss components point for hot and cold drinks. ensuring that the quality of your beverages are perfect time after time, every time and all delivered The So Pure Drinks Centre includes at a rate to suit your business. The a choice of Borg & Overstrom Boste Platinum range includes Instant counter top water dispensers which drinks units, fresh brew units and the can dispense instant ambient, cold jewel in the crown... our bean to cup or sparkling water. In addition, the So espresso unit delivering an in cup Pure Drinks Centre’s console cabinet experience endorsed by Alejandro Mendez, world champion barista! Wood, creating that contemporary The Platinum range boasts features look, only So Pure can provide. including glass front door, multicoloured door, bespoke branding We are coffee lovers at heart that area, LED display for customer don’t settle for second best because information, stainless steel details after all coffee defWines who we on door, rotatable cup stand for jugs, are. For more information about our in height adjustable cup stand for products visit medium and large, optional selection To see the Platinum range the rest buttons and custom branding on of our product line-up visit our newly dispense cover. A full spec guide to refurbished display studio, to book an our Platinum range is available from appointment call us on our website 01902 79 86 06.

Explore the full range of So Pure products at

Specialist Coffee Machines From Jura Introducing the Giga Professional range for high performance and innovative design

JURA, a significant innovator in luxury Swiss made bean-to-cup technology, offers the ideal coffee solution for busy barista bars, restaurants, bistros and other catering spaces in the form of its Giga Professional range of specialist coffee machines. With high performance alongside sleek elegant looks, the machines will make a real impact to any establishment looking to deliver high quality coffee. The GIGA X3/X3c Professional delivers state-of-the-art technology for the perfect coffee wherever top-class performance is called for. The automatic machines provide everything staff need in a large office or staff room, with up to 30 programmable speciality coffees available and intuitive operation and minimal maintenance.

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With the GIGA X8 Professional, speed is of the essence. The high performance machine comes with a unique speed function, allowing it to prepare superb coffee within just a few seconds. The Giga X8 can also impressively prepare a range of 29 speciality coffees at the touch of a button and the added


design of ceramic grinders ensures even grinding of the coffee beans for optimum aroma every time. The GIGA X9 Professional is the coffee machine ideal for use in all catering spaces. With a sizeable water tank and large coffee grounds container to allow for flexible and mobile use, the machine also incorporates the power of three thermoblocks and three pumps. The top model of this machine is capable of preparing speciality coffee, from ristretto to latte macchiato, as well as being able to produce two coffees at the same time with just the touch of a button. All Jura machines feature an Aroma Boost function, providing a natural, refreshing energy boost when you need it, as well as a Zero-Energy Switch which allows the machine to use up to 40% less energy, ensuring the JURA coffee experience is more eco-friendly.

The New GIGA X3c Top of the class with integrated Combicool and permanent water connection

The new GIGA X3c Professional delivers up to 31 speciality coffees and another 12 barista recipes at the touch of a button. Simple operation, with minimum effort to refill thanks to the large 1 kg capacity bean container and aroma preservation cover. Other features include a drip drain set and optional coffee grounds disposal function, integrated rinsing and cleaning started at the touch of a button, direct permanent water connection and Combicool fridge with integral cup warmer. For more details on the GIGA collection and our range of professional machines contact: JURA Products Ltd, Vivary Mill, Vivary Way, Colne, Lancashire, BB8 9NW. Tel: 01282 868266 Fax: 01282 863411

SPEEDY SNOWBIRD’S STREET-WISE SELECTION Snowbird foods has set up a one-stop shop for street food

the freezer. Certain to star are the company’s award-winning sausages, from coins or length ways split through bite sized minis to jumbos. A particular favourite is the New York Pork Hot Dog Style sausage. Caterers will be able to ring the changes by introducing meatballs – pork, pork and beef and spicy alternatives or 8g. meat bites in a variety memorable Pork & Spiced Chorizo and Beef, Pork & Manchego Cheese.

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New is a gluten-free 20g. Lamb Kofte with a meat content of 92 per cent and an astonishing array of no less than twenty other ingredients.


Also available are 20g. Mini Balls in standard, apple and All the products are suitable for buffets and can form the base for excitingly different children’s menus.

Tel: 020 8805 9222

The New ThermaQ Alarm Thermometer from ETI Designed for accuracy and performance at an affordable price, the new ThermaQ handheld digital alarm thermometer from ETI, provides a range of enhanced features to meet the demands of both industrial and food production users. The ThermaQ thermometer provides precise, stable, high accuracy readings even in the harshest of environments, is simple to operate, reliable and built to last. The thermometer allows the user to simultaneously use two type K thermocouple probes whilst displaying both current temperatures and the maximum and minimum recorded temperatures. This allows the user to monitor, for example, both an item of food and the oven temperature at the same time or monitor the rise and fall of temperatures across refrigeration units. Measuring temperature over the range of -99.9 to 299.9 °C with a 0.1 °C resolution or 300 to 1372 °C with a 1 °C resolution, the unit features a large, easy to read LCD display with °C/°F, T1, T2, max/min, open circuit, low battery indication, programmable high/low audible alarm and a user selectable backlight.

A complimentary range of handheld interchangeable type K thermocouple probes, ensures the ThermaQ is an ideal choice, for a wide variety of different temperature monitoring applications. The ThermaQ alarm thermometer is competitively priced, at £75 each exclusive of VAT and available direct from Electronic Temperature Instruments Ltd For further information contact Electronic Temperature Instruments Ltd - Easting Close, Worthing, West Sussex BN14 8HQ Telephone 01903 202151 email

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The instrument is housed in an ergonomic, ABS case that includes ‘Biomaster’ additive which reduces bacterial growth. An integrated rubber seal ensures complete water resistance and helps reduce the possibility of damage in harsh environments.


Industry News St. Regis Langkawi due to open this November St. Regis Hotels & Resorts is to open The St. Regis Langkawi in November 2015. The hotel is situated within an idyllic cove with 85 well-appointed suites and 3 water villas, each boasting a spectacular view of the Straits of Malacca. Each guestroom will also feature the signature St. Regis Butler Service. Trained in the English tradition, St. Regis butlers provide discerning guests with around-the-clock customised services, anticipating each guest’s every need. The hotel is close to Kuah town, Langkawi’s shopping and commercial centre, and is approximately a 20-minute drive from Langkawi International Airport. Owned by Integrated Nautical Resort Sdn Bhd (INR), the resort is a jointventure between Rajawali Group, Malaysia Ministry of Finance and Langkawi Development Authority. A myriad of culinary experiences, will keep up with the rich heritage and legacy of the St. Regis brand. The resort’s signature bar will serve the

legendary Bloody Mary cocktail, born hotel in the early 1900s. The resort will also create a local version of the Bloody Mary, a tradition that every St. Regis around the world cherishes. Guests at The St. Regis Langkawi will also be able to indulge in a range of luxurious specialty massages and well-being treatments, crafted to pamper and allure their weary senses in a tranquil and private Spa Salon. Other resort amenities will include a swimming pool, gym and function space, with access to expanded meeting facilities at the ultra-modern Langkawi International Convention Centre (LICC). The property is one kilometre from a new integrated coastal development, which encompasses the Langkawi International Convention Centre (LICC), an extensive, 6,100 square metres meeting and conference venue. Featuring state-of-theart facilities amidst luxurious surroundings, LICC recently hosted

ASEAN Defence Ministers Meeting in March 2015 and the ASEAN Leaders Summit this April. With its largest meeting area boasting 1,600 square metres of space, LICC is ready to raise the bar on Meetings, Incentives, Conferences and Exhibitions (MICE) in the region. The integrated coastal development also offers existing and new facilities that complement LICC’s services, enhancing visitors’ lifestyle experiences in Langkawi. These include the Westin Langkawi Resort a high end retail hub, improved landscaping of Eagle Square Park and much more.

Hastings Hotels Group buys Belfast high-rise office block Windsor House building in Belfast city centre has been sold to the Hastings Group. The building is the home of the Parades Commission and has featured on countless news bulletins. Hastings is one of Northing Ireland’s leading hotel groups, owning and including the nearby Europa Hotel, Spa, and the famous Slieve Donard in Newcastle, Co Down. The future of the building has been the subject of much speculation and interest over the past six months.

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Dubbed ‘Ireland’s tallest commercial building’, it is 80m tall and covers approximately 122,557 sq ft set over It was sold to Hastings for a reported price of £6.5m - £1.5m over the asking price.


Gavin Elliott of agents CBRE said: “Windsor House was been traded a number of times over the last 10

years with each landlord having proposed a variety of schemes for redevelopment. It has however only recently been viable for a full redevelopment to take place as the building nears complete vacancy. “This purchase presents a huge opportunity for Belfast in particular with strong demand for hotel and leisure space in the city centre. “We see this as an endorsement for Bedford Street as a key street for business location in Belfast city centre. Particularly with Invest NI headquartered in the street locations, Bedford House, located opposite.” He added: “Given the amount of liquidity still in the UK market, as well as the lack of opportunities to acquire key assets in major UK cities, Belfast is currently a very attractive city for investors looking for core development opportunities at realistic prices to which they can add value. We expect to see a continued activity

in the property market across all sectors throughout 2015.”

Telguard is a British made telephone or GSM based intercom. The system is able to plug in to an analogue extension of your telephone system so that a visitor access request can be answered on any telephone or cordless phone on the premises. This perfectly suits late arrivals being able to contact a member of staff at any time, whether the call is set to ring their cordless phone or a mobile phone. If it is not possible to provide an extension at the entrance point, a dedicated ‘BT’ type line can be used. This would enable the Telguard to make a call to the main telephone switchboard or it could call a mobile phone number so that a porter would not have to stop what they were doing to allow access for a quest. Alternatively one of our GSM systems could be used. This simply means that a mobile phone call is made from the Telguard as it is not connected to a telephone line. This system is also able to provide video to the mobile phone (Android device) that answers the call from the entrance. So now the porter or employee is able to see who is at the entrance before they allow them access. This could even be actioned remotely from another site! The memory of the system is programmed with a telephone number and a button on the Telguard is associated with that number. When a visitor presses that button, the Telguard speed dials the associated number and the phone at the other end will ring. On answering the call the user is then able to converse with the caller and if they wish to allow them access they simply press the ‘#’ key on the phone they are using. This command signals the door/gate/barrier to open.

certain periods. This could be when reception closes or a different employee starts a shift. This also applies to access codes and trade access.

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Staff are able to call the Telguard (it has it’s own SIM card or phone line) and if their number is in the Authorised Access Memory, they cancel the call as soon as it starts ringing and the entrance will open. This is all recorded on the activity logs that can be downloaded remotely


Industry News JumboStay: Holiday In The Boeing 747 Plane Hotel A Boeing 747 has been converted into a cool hotel with 80 beds, including the chance to sleep in the cockpit. The plane hotel is in Sweden, not far from the capital Stockholm, and most reviews suggest it’s more of a hostel than a hotel - after all, there’s not a huge amount of space in an aeroplane for big beds. But though the rooms are small, they appear to be perfectly formed, with all the mod cons you’d expect from a Scandi hotel. One TripAdvisor reviewer summed it up perfectly: Jens L described the hotel as ‘Kitch, but great, if you are a plane geek’. And others agree

that it’s a cool experience, but not somewhere for long stays. The Jumbo Jet is called Liv, and underwent a complete overhall after she was grounded at Stockholm Arlanda Airport back in November 2002. She was towed and relocated to her new permanent location at the entrance to Stockholm Arlanda Airport, and has since become quite the landmark. Liv boasts 29 rooms as well as a communal bar and restaurant area. For those who enjoy staying in unusual places, you can combine a visit to Jumbo Stay with the Swedish Tree Hotel, the Ice Hotel or even the Sala Silver Mine.

Marriott pledges 20,000 career opportunities for Europe’s unemployed youth Marriott has announced it has set the ambitious target of creating 20,000 career opportunities for unemployed and disadvantaged young people aged 16-25 across Europe by 2020. Since 2012, working with charities across Europe including the Prince’s Trust and SOS Children’s Villages, Marriott Europe has provided around 4,000 apprenticeships, placements and training and development courses to young people through their ‘World of Opportunity’ programme. The International Tourism Partnership (ITP) member and Youth Career Initiative partner also provides training to young people through YCI in Romania, Poland and Hungary.

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Since Marriott began World of Opportunity, it has donated more than €930,000 cash and €490,000 in-kind to its charitable partners along with 27,000 volunteer hours.


Ensuring the newly created opportunities are inclusive, they will be as available to disadvantaged young people as they are to higher education and university graduates. and nurturing talents from a diverse population of Europe’s youth. The initiative hopes to target the around across EU countries and address the key factor highlighted by the European Commission for this growing problem:

a ‘skills mismatch’. Announcing the new commitment, Amy McPherson, president and managing director of Marriott International Europe said, “Hotels are a people business, and although technology and mobile connectivity have enhanced the industry, it will, at its heart, always remain a people business. It has been extraordinary to watch the progress and commitment of young people rise up through the ranks of our company, and seeing them enjoy a huge sense of pride and difference to the success of the company.” Long term partners of the Youth Career Initiative, Marriott and other companies have proven that hotels can play an integral role in solving youth unemployment. One in eleven jobs are created by the hotel industry, in key developing regions. Marriott has recognised their role in bridging the skills gap by providing on the job training to young people and investing in their futures. The model has also proved itself company as a whole. The group has real, long-term job opportunities to offer alongside internships and development courses so they aim to put young people into meaningful,

long-lasting employment within the organisation. Doing so creates a highly trained and motivated workforce and excellent brand loyalty. With diversity of operations and departments, hotels are uniquely placed to offer the opportunities young people need, and which suit their personalities and talents. The YCI programme sees students rotate around 15 areas of the hotel including front of house, back of house, technology, catering, food and beverage, and marketing. All the hotel and the YCI programme requires is a “can-do” attitude on the part of the candidate, and a willingness to commit to an exciting, constantly changing business. In a recent interview with Green Hotelier, Hemma Varma, senior manager of social responsibility Europe for Marriott International said, “With the launch of our 2020 World of Opportunity Europe vision, we have increased our focus on combatting youth unemployment. I foresee similar efforts evolving in other regions where Marriott has a presence in order to increase our impact on the issue on a global scale. We are already involved with a number of charitable partners around the globe, for example our active Youth Career Initiative programmes in South America, the Middle East, and India.”

Industry News

The Headland Hotel, Cornwall On a gusty January day there is something of the Victorian asylum about this Gothic pile on a promontory above the raging Atlantic. The Headland Hotel stands

Everything about the Headland is on three sides a stay sometimes feels like living on a White Star liner. The cavernous dining room is

Beach and has a sinister enough Dahl’s The Witches. The 115-year-old stone and exactly Britain’s cosiest-looking

and lit by a rather uncomfortable combination of classic chandeliers and huge cylindrical shades. On the set dinner menu (£35 for three courses) the fairly obligatory nod to localism is to the fore — from potted

solidity. And once through the

The baronial manor-style staircase leads to long carpeted corridors lined sea but some much cheaper ones only overlook an internal courtyard.

panelling and the bustle of staff and guests. The 96-room hotel overlooks one of

public spaces.

end of their long journey across the Atlantic.

state of the sea. Should the urge

grounds. Other recent improvements

through the hotel’s Surf Sanctuary. Other exercise options include

treatments there is the option of going


perched on a rock.

The public spaces are all on a has been turned into a sitting room

minor local uproar as its location on to order afternoon tea or a pre-dinner drink.

durable virtues mean you can happily

Hotelier & Hotel Design

they took it over in 1979. There are


“For UK guests we believe that the minimum requirement today is to have Sky In-Room” Jonathan Raggett - Managing Director The Red Carnation Hotel Collection

Having Sky In-room appeals to 75% of 5* business & leisure travellers^ Give your guests:

08442 414 648

Terms and conditions: ^SOURCE: TNS. Research commissioned by Sky Business Jan 2014. 12 month minimum term required to get Sky TV in your hotel. £100 minimum monthly price applies per hotel premises. Premises must be in United Kingdom (excluding Scottish Islands and Channel Islands). Eligibility subject to credit checks. Content included depends on your subscription package. Further terms apply. Calls to Sky cost 5.1p per minute (plus 15.97p connection fee) for BT customers. Calls from other providers may vary. X-Men: Days of Future Past© 2014 Twentieth Century Fox Film Corporation and TSG Entertainment Finance LLC. All rights reserved. Artwork © 2014 Twentieth Century Fox Film Corporation. All rights reserved. Game of Thrones: Season 5© 2015 Home Box Office, Inc. All rights reserved. HBO® and all related programs are the property of Home Box Office, Inc. Content correct at time of supply: 29 April 2015

Hotelier & Hotel Design - June 2015