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November 2016: Upcoming Shows, Renovation & Design, Spa & Leisure, and more...

Hotelier & Hospitality Design

SPASHELL™ Launch Latest Pod-Building Technology To Create Eco Modular Spa Solution For Uk Luxury Hotels

Gwinner Brings German Flavour To


Contents November 2016

Industry News Upcoming Shows Renovation & Design Business Directory Business Matters Spa & Leisure Fire Safety

6 11 20 38 41 56 66 Hotelier & Hotel Design Magazine is the leading publication and established web resource in the business. Providing comprehensive reporting on hotel industry news and exclusive coverage of the latest ecological-friendly green hotels and bar designs, HHD Magazine keeps you updated on the latest hotel trends in technology and innovative ideas. From recent hotel renovations and openings to award-winning luxury hotels and hotel construction projects, HHD Magazine keeps you informed on news that matters most to your hospitality business.

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Industry News

DerbySoft announces “One”

- targeting European hoteliers


erbySoft, the trusted hotel business technology provider, today announces “One”, an easy-to-use online distribution management platform as part of European expansion efforts. The “One” platform is the first to offer Single Sign On (SSO) access to a variety of connected modules including: a Content Management System, website builder and internet booking engine, a fully integrated channel manager, and a metasearch manager solution. It has been created to simplify operations and reduce the distribution costs for independent and small to mid-size hotel groups. Ahead of the general launch later this year, DerbySoft is offering early access to “One” for a limited number of businesses as part of the company’s Learning Launch. For these smaller businesses, online distribution is especially challenging due to comparatively few financial and technical resources. As an innovative, simple and affordable tool, “One by DerbySoft” is built to tackle this and help users manage their online distribution in a quick and easy manner, across multiple reservation websites and channels. Timesaving is a crucial element of “One” and it is the only solution that offers a Content Management System that automatically populates all of the hotel’s static information within the connected modules of “One”.

Hotelier & Hospitality Design

“Not only will One help to drive more bookings, thanks to the soon to be released meta search tool, but we will also give back time for the user to focus on their guests rather than sitting in front of a computer struggling to navigate the distribution world. After all, the One user may only be a team of one and so this is a tool for them - easy-to-use, yet incredibly powerful”, André Baljeu says, Vice President at DerbySoft.


To give hotel managers, online marketing managers and owners a better understanding of what “One” can do, interested parties can join the company’s Learning Launch, open now to a limited number of hotels for a short period. By registering at users can test each of the available modules and discover the simplicity of the platform and how it integrates with overall hotel management. With offices in Dallas and Shanghai, DerbySoft is also announcing an expansion to Europe with a permanent European residence opening in Germany next year.

Over the past 15 years DerbySoft has been offering individual solutions to global hotel groups such as Marriott, Hilton, and InterContinental Hotel Group and this continues to be the case across Europe. At the latest count, DerbySoft enables over five million room nights every month across 80,000 hotels worldwide. With the establishment of a European office in Germany, DerbySoft is aiming to build on their success and focus on key markets such as Germany, Austria, Switzerland, France, Italy, UK, and Spain. According to an extensive study by Phocuswright and h2c, the projected gross online bookings for the independent lodging market in Europe are expected to reach €1.5 billion by 2017 as both supplier direct and online travel agency (OTA) bookings swell. The same report found that Independents control an estimated 67% of room supply, and of these, 72% consider direct web to be their most effective distribution channel. Andre Baljeu says, “We have acquired a strong market position with large international hotel chains who are convinced of our solutions. Now we want to expand that position to important European locations, addressing independent hotels and small hotel groups in particular to support them with their online distribution demands”.

“One by DerbySoft” will be widely released to all by the end of 2016. More information can be found here -

Industry News

Presenting Treves & Hyde

at Leman Locke by SACO

Located in London’s East End, Locke by SACO combines the autonomy, comfort and convenience of a serviced apartment with the status, personality and social immersion associated with the lifestyle hotel experience. Evolving throughout the day from healthy breakfasts through to late night cocktails, Treves & Hyde has been designed to serve as a neighbourhood oasis. Downstairs will open with a reduced offer this October, followed by the main bar and restaurant opening later in the year. With a bar and terrace on the ground floor, an architecturally designed spiral staircase leads to the first floor restaurant and bar. Triple aspect floor to ceiling windows create a light and airy retreat. The restaurant has a Scandinavian feel with light woods and soft colours enhanced with natural foliage creating a warm, welcoming sanctuary from the bustling city outside. The kitchen will produce quality food, prepared using local and organic produce where possible. Expect to see items like Burford Brown folded eggs with truffle and field mushrooms or homemade hung yogurt, Paleo granola and tree-ripened mango for breakfast. For lunch through to dinner, the regularly changing menus will include a range of raw food specialising in tartares and ceviche’s, flat-breads with fresh toppings

and bowls of amazing combinations such as black cod with kale and brown rice or Hereford paprikash with red cabbage and buttered noodles. The bar will have a range of award winning craft beers, eclectic artisan wines and some of London’s best cocktails. Bar snacks include Black Spot pork crackling straws with Bramley sauce, arancini with a melting Tallegio centre and dry-rub braised ribs. Open throughout the year, weather permitting, the terrace will have an American smoker and Argentinian grill offering items like slow-cooked brisket, smoked lobster rolls and buttermilk wood-roasted chicken with the menu changing regularly to reflect the local produce’s seasonality. Volcano organic coffee, Chash teas, slow maceration smoothies, Matcha lattes and pure melted Valrhona chocolate with organic milk add to the range of beverages. Further, in 2017 there will be regular collaborative events with up and coming chefs. Already confirmed are much-loved Masterchef celebrities Billy Wright and Jack Layer, finalists from the 2016 series. The duo and their team will bring an innovative culinary programme to Locke by SACO, including supper clubs and master classes, all to unveiled early next year. Ben Harper, Commercial Director for SACO The Serviced Apartment Company comments, “Our partnership with Treves and Hyde is one example of how Leman Locke by SACO continues to innovate in the serviced apartment sector - by blending the best hotel experience with the freedom and space of serviced apartment living. We are working with new and existing clients to target a new type of “modern traveller” who seeks a more authentic, local experience whether in town for a night or a few weeks.” Leman Locke will be SACO’s first Locke property to open, with further properties due to be rolled out across the UK and Europe from 2017 onwards. With nearly 20 years’ experience of developing and operating serviced apartments, SACO is now recognised as one of the UK’s leading serviced apartment companies. SACO was founded in 1997 in Bristol, and in addition to the 900 plus apartments it operates in the United Kingdom, it offers a further 80,000 apartments across 260 key destinations through partners in 52 countries across the globe. For more information, please visit:

Hotelier & Hospitality Design

This October, Leman Locke by SACO, the future-facing concept shaking up the world of lifestyle hotels and serviced apartments, will introduce Treves & Hyde by Hyde Restaurants.


Brooklyn Brewery joins Carlsberg UK’s House of Beers Leading US brewer Brooklyn Brewery is moving its UK distribution to Carlsberg UK from the start of 2017, after 15 years with James Clay. Brooklyn’s well-respected portfolio includes renowned beers such as its Brooklyn Lager, the modern classic Sorachi Ace, and seasonals such as its Summer Ale, and its range will become part of Carlsberg’s recently launched House of Beers division, joining a small number of premium brands including Sweden’s Backyard Brewery, Belgium’s Grimbergen and Herefordshire’s Bad Apple cider.

Hotelier & Hospitality Design

The House of Beers is designed to provide specialist support to premium, independent free trade outlets in major cities throughout the UK. Carlsberg already distributes Brooklyn Brewery’s beers in over a dozen European markets, and the pair have opened two microbreweries in the last couple of years, New Carnegie in Sweden, and Dahls in Norway. ‘We would like to thank everyone at James Clay for the great work they have done to build Brooklyn to this point in the UK’, said Eric Ottaway, the brewery’s CEO. ‘After recently moving into a new facility in the North of England and acquiring the wholesale arm of Londonbased beer distributor Utobeer, this transfer allows us the resources to invest and support expansion from our existing and potential new brewery partners from across the world,’ said James Clay.


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Industry News

Molson Coors launches Brew+Press Beer & Cider Collective

Hotelier & Hospitality Design

Brew+Press, the Molson Coors collective of beer sommeliers, seasoned bartenders and marketing pros charged with bringing Molson’s premium brands to life, made its debut on Tuesday this week in lively fashion in London’s Shoreditch.


The event showcased experiences such as Beer Confessionals and Flavour Pong, created to engage customers’ interest, alongside food matches curated by beer sommelier Ed Hughes, and a cider cocktail bar hosted by new team member, Drinksmith’s James York Pryce.

Blue Moon and Franciscan Well, with the prospect of other ‘craft’ brands being added as and when further breweries or cideries are acquired. ‘We want to bring the brands to life. We want to be giving consumers something a bit different,’ said Cozens.

Molson Coors’ acquisition of breweries and cideries such as Sharp’s and Rekorderlig had shown the power of teams with ‘a real passion and talent for talking to the consumer’, Martyn Cozens, UK independent on-premise sales director told Imbibe.

Expect more opportunities for meetthe-brewer sessions for staff and consumers, plus more food matching training sessions. ‘Food matching is one of the reasons for the group’s creation,’ said Martin Coyle, Molson Coors’ UK marketing director.

Initially targeting London, the plan is to roll Brew+Press out to major cities around the UK over the next two to three years.

While Molson Coors itself already has five qualified beer sommeliers on staff, Hughes is ambitious. ‘I want the whole team to gain the qualification,’ he said.

Sharp’s and Rekorderlig sit at the heart of the beer and cider collective, along with producers such as Staropramen,

‘Beer is subjective, just as music is,’ said Coyle, explaining the approach taken with some of the experiences

on offer, designed both to challenge preconceptions as well as to engage consumers. One such activity on show was Flavour Pong, a variant on Sharp’s Beer Pong game. Styles of beer come under scrutiny, rather than specific beers, explained Brew+Press’ Alan Carroll. ‘It’s about bringing the fun back into beer,’ said Carroll, as he described opportunities for host outlets to follow up the games with an offer of a free halfpint of the contestant’s favourite beer, or to head into food matching territory. Meanwhile, over at the the Brew+Press bar, Pryce rustled up a number of Rekorderlig cocktails, highlighting the opportunities to upsell cider while recognising that simple serves are as valid as complex creations. ‘These [recipes]are just stepping stones,’ he said.

Upcoming Shows

Gwinner MC 901 in taupe and oak with sideboard SB4-1 and Coffee table CT401-85

LATEST NAME BRINGS GERMAN FLAVOUR TO JFS Exhibiting for the first time at the January Furniture Show - and the very first time at the Birmingham NEC - is family owned German company, Gwinner. It is the latest leading brand from across the globe to sign up for the UK’s number one furniture and furnishings event which runs over four days from Sunday 22 to Wednesday 25 January across halls 1 to 5 at the NEC.

“It is for this reason that we decided to exhibit, for the first time, at the new NEC show, which now has a much better format,” said Tim Robinson, UK agent for Gwinner. “While we do exhibit at many other locations we understand that not all UK retailers are able to visit shows abroad. It is important that we get to showcase our new and innovative designs where retailers are visiting and the January Furniture Show is an obvious choice for us in 2017.”

Gwinner MC902 with vitrine SE11-1 and coffee table in fango and walnut

For more information and to register online, visit

Hotelier & Hospitality Design

Gwinner, which specialises in quality dining, cabinet and wall furniture in lacquers and real wood veneers, has been manufacturing for over 80 years with the UK becoming its most important export market.


If you want to see the best of the best in furniture and furnishings, then the January Furniture Show is the place to be. Taking place at the Birmingham NEC (Sunday 22- Wednesday 25 January 2017), the four day trade exhibition is where anyone who is anyone in the furniture and furnishing industry gets together. Some of the UK’s top furniture brands – specialising in the hotel, restaurant and contract markets – will be exhibiting their designs, products and innovations for commercial buyers and specifiers who are interested in sourcing furniture for the contract and interior design markets. Continuing support for the show comes from right across the furnishings industry, which prompted organisers to expand stand space across the five halls for 2017. So far, there are over 300 confirmed exhibitors including Breasley, Ultra, Cintinque, Parker Knoll, Duresta, G Plan Cabinet, Ercol, Heartlands, Buoyant and Vogue Beds. Here’s a sneak insight in to some of their thoughts on changes and trends for 2017:

JANUARY FURNITURE SHOW Accommodates the Best of the Best

British furniture designer Ercol, has been producing quality furniture for 95 years, and for 2017 will bring products that are synonymous with quality and offering timeless, pared down design combined with excellent functionality. Said Ercol md, Nick Garratt: “The key industry theme moving into next year will be the weakness of sterling and increased factory input prices putting pressure on margins. This is likely to feed through to selling prices. “Ercol will be stepping up the rate of new design and new product introduction and we are working on a range of new themes for next year.” According to Britain’s largest upholstery manufacturer, Buoyant, one of the biggest changes in the industry is consumer demands. The company says consumers’ have massively increased expectations of better value for money, shorter lead times and more choice. Accommodating these demands, Buoyant will be showcasing its innovative designs at the show in a multitude of sizes and shapes alongside storage, beds and motion. Its fabric offer has become increasingly complex. As the Parker Knoll brand continues to grow, it remains committed to designing and developing collections in line with the changing market place and latest trends – whilst providing the ultimate in comfort. At the 2017 January Furniture Show, it will be launching a brand new collection honing in on its commitment to continuous innovation, and market leading design. For more information and to pre-register visit

the home of furniture NEC SUN 22 - WEDS 25 2017



Hotelier & Hospitality Design

Making a welcome return to the NEC in Birmingham after 16 years, Michael Tyler is the latest high profile name to join the impressive line-up for the 2017 January Furniture Show (January 22-25).


One of Britain's leading independent manufacturers of contemporary, high quality upholstered furniture, the awardwinning Michael Tyler has been at the forefront of British upholstery design since it was founded in 1976. It is using the 2017 exhibition to launch a brand new collection to add to its well established Michael Tyler and Quadro ranges.

Said Steve Smedley, managing director of Michael Tyler: "The last time we exhibited at the NEC in January was 2001 but we feel the time is right for us to exhibit once again. The new January Furniture Show offers an ideal opportunity to present our new collection to a wide audience at a premier exhibition. "Showing at trade shows is becoming increasingly important, as retailers have less time to leave their showrooms and visit individual manufacturer's showrooms." For more information and to register online, visit

New! New! Coravin

Coravin™ Model One Model£199 One


The Coravin Model One Wine System with young and friendly design features a soft touch grip and The Coravin Model One Wine premium Coravin Capsules thatSystem let you with pouryoung wine and friendly design features a soft grip effortlessly without removing thetouch cork— soand youpremium can Coravin let another you pourday. wine effortlessly without enjoy the Capsules rest of thethat bottle removing the cork— so you can enjoy the rest of the bottle another more day. at Discover Discover more at

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Upcoming Shows

What do you see when Sleep, Europe’s comprehensive hotel design and development event, has announced an unrivalled ensemble of leading UK and global brands set to exhibit at London’s Business Design Centre on 22 and 23 November, featuring 35% new names and the most international line-up yet. Manufacturers choose Sleep as a launch platform because of its unique focus and visitor profile, while hotel designers, owners, operators and developers come to discover the outstanding products that will transform their projects. create inspiring installations of lobbies, outdoor terraces, guestroom bathrooms and spas. Innovative bathroom supplier Roca will present three hospitality environments exploring how guests’ attitudes and behaviour can influence the design process. Inspired spaces are also anticipated from Elegant Clutter, McGowan Rutherford, Geometric Furniture, Jacquar, Betonicon, Fiora and Impey amongst others.

Products to promote wellness

Hotelier & Hospitality Design

Designing environments for a memorable guest experience


The increased desire for bespoke products and services that will define distinctive hotel interiors attracts heritage brands to Sleep. Debuting this year, Lincrusta Heritage and Cole & Son from the UK and Italian Brand Milano Tessuti are companies that uphold traditional production methods to create one-of-a-kind fabrics and wallcoverings for luxury hotels and residences. Collections of handcrafted furniture will be on show from Dare Studio, Decca London, James UK and Hamilton Conte Paris alongside luxurious fabrics from Designers Guild, Altfield, Romo, Today Interiors, Vescom and Clarke & Clarke; and handtufted rugs by ICE Rugs from the Netherlands and UK company RugMaker with designs featuring silk with gold and silver metal threads and flatweaves by designer Ptolemy Mann. Style Library Contract will present its new Zoffany ‘Phaedra’ collection of fabrics and wallpapers, with an underlying classical influence elevated by a mastery of colour ranging from delicate mineral hues to deep forest greens and moody blues. To add a finishing touch to hotel projects, designers and specifiers need look no further than byAbi and Muro Gallery for original artwork. Thoughtfully finessed design is more than ever a differentiator in hotels across the world, and the Sleep exhibition will reveal how well-chosen products can heighten guest experience and create a memorable stay. A new feature this year is ‘Spaces’, a series of stands designed as hotel environments where exhibitors will

With a growing awareness that well-designed spaces can promote health and wellbeing, Sleep is the destination for world-leading brands in this sector. Founder Sponsor and host of the invitation-only VIP lounge GROHE will present its Sensia Arena shower toilet plus other products incorporating its innovative technologies. Newcomer Villeroy & Boch will show new ranges designed by Gesa Hansen including the Artis Colour surface-mounted basins available in 15 colours and four shapes for maximum personalisation. Functional yet beautifully designed products are also anticipated from Sleep Set sponsors Dornbracht and prominent global companies such as Hansgrohe, Laufen, Vitra and Bette alongside UK manufacturers Victoria & Albert Baths and Hurlingham Bath Company. Finest quality handcrafted beds that promise an unrivalled guest sleep experience will be represented by British companies Hypnos and Harrison Spinks, each renowned for their award-winning, sustainably made beds. A focus on designled furniture and accessories for guests to revel in outdoor terraces and spa areas will be

you go to Sleep?

Upcoming Shows


Cutting-edge technology Integrated guest-friendly technology is now a given in hotels, and Sleep is where visitors will find the next generation of hi-tech innovations for the industry including room control systems, door security, AV, energy and communication systems. German manufacturer Jung debuts this year to showcase its range of intelligently designed products, while Gira, also from Germany, will highlight the new Esprit switch series finished in natural materials. UK manufacturer Hamilton Litestat will also present its newest switch plates and lighting systems alongside Clear AV introducing the latest integrated highend AV systems. With virtual and augmented reality radically transforming the hotel design process, an Immersive Reality Lounge hosted by tech-pioneers Soluis in collaboration with Graven will give visitors a chance to experience hotel design concepts in 3D and get their hands on some of the latest digital reality platforms. These will include the recently launched HTC Vive, the newest Oculus Rift headset and the Portal, a shared immersive solution from the innovative Sublime brand.

Leading lights High quality lighting is essential to good hotel design, creating atmosphere and lending drama to spaces, but above all an indispensable ingredient for a comfortable guest experience. Sleep attracts the best names in the business, including UK brand leader Chelsom, which will introduce its Stockholm lamp featuring seamless joints between glass and brushed metalwork. Fine brands from across Europe will be present, such as newcomer Fabbian Iluminazione, the Italian specialists renowned for their bespoke lighting features seen in hospitality spaces worldwide; Qasar Holland and from Spain ALVE, SECOM Iluminacion and LEDS C4, each with their latest ranges of contemporary designs for guestrooms, public areas and outdoor spaces. Lights of Vienna and Preciosa will once more showcase their spectacular creations. Says Sven Ullrich, Global Head of Marketing for Dornbracht, this year’s Sleep Set sponsor: “By coming to Sleep, we can be inspired by brands from different countries and across other industries. The show has a creative feel and there is a focus on where the product will ultimately be used, the hotel room. There is a lot of inspiration to be found at Sleep across all the individual stands.”

Hotelier & Hospitality Design

highlighted by Italian brands Gervasoni and Serralunga, and Jati & Kebon from Belgium, complimented by exquisite shade products that offer protection from the elements by Swiss manufacturer Glatz and Tuuci from the Netherlands.


CORAVIN ™ LAUNCHES MOST MODEL ONE- THE MOST ACCESSIBLE MODEL YET Creators of revolutionary wine system make wine by the glass more accessible then ever before


reators of innovative wine system, Coravin Europe B.V., today launched the all-new Coravin Model One wine system. The brand new system retails at £199, making it the most competitively priced in the brand portfolio.

Using groundbreaking technology, Coravin keeps the cork in place, whilst the accompanying gas capsule inserts inert argon gas into the bottle. The pressure of the argon pushes the wine through the needle, whilst preventing any oxygen from entering the bottle. The new technology includes a user-friendly, approachable design at an accessible price point. This will enable both new and experienced wine lovers alike to effortlessly pour wine without removing the cork, allowing them to enjoy a glass of wine without committing to the whole bottle. The launch accompanies the recent Haygarth report* on wine consumption in the UK. The report revealed that more than a third (35%) of millennials surveyed had chosen their most recent drink purely to try something new, and more than half (54%) said they regularly have three or more different types of drink a week. The results have revealed younger wine lovers have varied tastes in wine, enjoying the exploration of various regions and styles. Maarten Dekker, General Manager of Coravin Europe B.V. commented on the research: “Coravin can give them the freedom to drink what they want, when they want – without compromise and without waste. The Coravin Model One is the perfect system to enable exploration and cultivate a lifelong passion for wine.”

Hotelier & Hospitality Design

The new design, also includes a number of the all new features seen with Coravin Model Two, such as the userfriendly design and the following performance features:


Premium Coravin capsules- Using 99.9% pure argon gas to safeguard wine

Properfit Clamp- The systems easy to operate clamp fits around the bottle neck, ensuring a secure hold and effortless pour

Load cell technology- The capsule loading chamber creates the perfect amount of force for an airtight seal, ensuring no gas escapes

Soft touch grip- The comfortable handle lets you pour a glass of wine effortlessly, giving you a new grip on wine

Coravin wine needle- The thin wall needle is specially designed to be gentle on your corks and pour wine smoothly and quickly

The Model One will be available from August 5th and can be purchased for £199 at exclusive retail partners nationwide including Harrods, Selfridges, Fortnum & Mason’s, Harvey Nichol’s and Visit for additional information or to purchase the Coravin Model One, Model Two Elite, Model Two and Model Eight Wine Systems.

Renovation & Design

A touch of the luxurious and modern design in the pulsating center of Lithuania

The newly renovated Holiday Inn in Vilnius hi-tech meets extreme comfort and innovative design, thanks to the modern elegance of DuPont™ Corian® In the heart of Vilnius, Lithuania’s capital, tourists and business travelers at the end of a busy day will be able to rest their limbs in an environment of total comfort and high design. Choosing a fresh look for the renovation of its guest rooms, the Holiday Inn hotel selected the refinement of DuPont™ Corian® high-tech material for the vertical and horizontal surfaces in the majority of their renovated rooms. The Holiday Inn of Vilnius is part of the famous Intercontinental Hotel Groups chain, which has an extensive network of hotels worldwide, suitable for every travel purpose and target, from families to business travelers. The historic city of Vilnius attracts tourists both for its architectural beauty and for its business centre: each year, in fact, conferences, conventions, seminars and incentive travel target what has emerged as a modern, “can’t miss” European destination. For this reason, Holiday Inn - located in the business district of the capital, ten minutes away from the historic city center - wanted to offer its guests a memorable stay. Project management for the renovation of 134 top class rooms was entrusted to Fulvio Cancelli from the company Spekas Ir Ko. The interior design concept was conceived by Arches architectural studio and the fabrication of DuPont™ Corian® material was carried out by the company Gforma.

Holiday Inn hotel, Vilnius, Lithuania. Based on a connected floating furniture system, DuPont™ Corian® is used for most of the interior design furnishing solutions in the guest rooms – from the bed base and backboard to the table and the round partition/shower; project by Arches; photo courtesy of Holiday Inn, all rights reserved.

The project’s central focus clearly pivots on a creative use of light combined with the translucency of DuPont™ Corian® techno-surface, as well as on a design that appears to seamlessly extend from the living into the bath areas in each room. Fulvio Cancelli affirms, “The idea started about a year ago. We wanted a design that would distinguish the hotel in the minds of our guests, and that would ideally tie together the various decor elements from the living and bath areas into a continuous flow.” For this purpose, the architects designed rooms where the purity of DuPont™ Corian® techno-surface and its feeling of warmth are the common thread between the bedroom, the bathroom and the living room furniture. The new bedrooms are in fact equipped with a bed backboard made in DuPont™ Corian®, which frames twin beds that seem suspended. They have been installed with a sliding mechanism so that the beds can be joined easily for a double bed, or remain separate for twin beds. The base of the bed, also in DuPont™ Corian®, is joined seamlessly to the desk beside the bed.

Holiday Inn hotel, Vilnius, Lithuania. Based on a connected floating furniture system, DuPont™ Corian® is used for most of the interior design furnishing solutions in the guest rooms – from the bed base and backboard, to the table and the round partition/shower; project by Arches; photo courtesy of Holiday Inn, all rights reserved.

Hotelier & Hospitality Design

Mr. Geert Snaet, Holiday Inn general manager, comments about the choice to improve a hotel already renowned for its hospitality, “Our idea was to create a room that stands out and we knew we had to take some risk. Most Holiday Inn clients do not remember their room, but the renovated rooms are daring and our clients are giving us an overwhelming positive response. The use of DuPont™ Corian® has helped us to create a sexy business executive room that plays with light.”


Renovation & Design

In the living room, the snack table in DuPont™ CorianŽ incorporates a little fridge, and is also connected to the shelves and the wall cladding that encloses the TV screen.

Hotelier & Hospitality Design

Each room is equipped with intelligent home systems and LED lighting.


Renovation & Design The bathroom is characterized by an eye-catching shower that acts as a partition between the bedroom and bathroom areas, and is made with two different thicknesses of DuPont™ Corian®, in the ultratranslucent Glacier Ice color. When the shower LED light is on, the light filters through the thinner band accents, and when showering, a suggestive illumination diffuses into the neighboring room that includes the shadowed silhouette of the person within. Also the vanity and shelves are made with Corian®, giving a very harmonic feel to the overall design concept and ensuring a top quality furnishing solution based on the material’s versatility, reliability and level of hygiene provided. In addition to these innovative and compellingly unique characteristics, other distinguishing points of the project have been the sheer amount of DuPont™ Corian® used and the relatively brief time taken to complete the design, both records. Jurgis Garmus, one of the owners of Gforma UAB, says, “Holiday Inn represents one of our most successful projects, but also one of our most challenging because of short deadlines and the immense quantity of DuPont™ Corian® used. An interesting technical feature of the fabrication is that two separate thicknesses of DuPont™ Corian® were used (6 and 12 mm) for the construction of the shower columns.” The hotel never closed, so the work schedules were intensive and had to be completed in short time frames, about 6 weeks, to ensure hotel guest comfort and uninterrupted operations.

Holiday Inn hotel, Vilnius, Lithuania. Based on a connected floating furniture system, DuPont™ Corian® is used for most of the interior design furnishing solutions in the guest rooms. The bathroom is characterized by an eye-catching shower that acts as a partition between the bedroom and the bathroom, made up of two different thicknesses of DuPont™ Corian®, in the ultra-translucent Glacier Ice color. Also vanity and shelves are made with Corian®, giving a very harmonic feel to the overall design concept; project by Arches; photo courtesy of Holiday Inn, all rights reserved.

Architect Edgaras Neniskis, one of the owners at Arches architectural studio explains about the design concept, “When we were commissioned to carry out the refurbishment of the Holiday Inn hotel in Vilnius, we aimed to create interiors that should be comfortable but rational because it is particularly a business hotel. Each room is organized as a single space in which the private environment for the bathroom is set by translucent partitions. The design is based on a contemporary, modern look and a connected floating furniture system made from an apparently single piece of DuPont™ Corian®. Thanks to the extreme versatility of this material, we could use it to create the bathroom furnishings, unifying them to the table in the room and the bed.”

The many benefits of DuPont™ Corian®, of particular value to the hospitality sector, have led to the use of this high-tech material for years by architects and designers around the world; interior renovations grand and small are improved by the long-lasting functional design solutions available with DuPont™ Corian®. It is easy to clean, ensuring the highest levels of hygiene to guests and reduced cleaning times for hotel staff. Its ultra-versatility enables the creation of personalized shapes for unique creative interior designs that are beautiful and pleasantly warm to the touch for an unforgettable sensorial experience. To know more, and stay in touch with DuPont™ Corian® -

Hotelier & Hospitality Design

“We applied the same concept of a unified furniture system made with DuPont™ Corian® high tech material also in the living room area, creating sculptural yet functional furnishings and using the translucency of the material that allowed elegant effects when illuminated. We appreciated Corian® because it is a very flexible material that perfectly suited our philosophy for this project,” concluded Edgaras Neniskis.


Renovation & Design

Photography courtesy of Mackay + Partners, all rights reserved.

DuPont™ Corian® lights up the with cladding for the new Motel One The new Motel One building by Mackay + Partners in the historic Minories neighbourhood of the City of London features an illuminated façade made from DuPont™ Corian® high-tech surface.

Hotelier & Hospitality Design

Taking the place of a run-down office building in the heart of the City of London, the striking new “Motel One” building by “Mackay + Partners” features groundbreaking use of DuPont™ Corian® high-tech surface as an illuminated façade. The first commercial building in the UK to adopt this exciting application for the renowned DuPont advanced surface, the structure presents a sparkling new face to the heart of the financial district, set within the historic Minories neighbourhood.


Offering a welcome new four star facility to the area, the latest Motel One operation hosts 291 bedrooms and is now open for business. The building comprises two forms: a seven storey “decorative cube” fronting the street and a sixteen storey glass tower to the rear. Designed by Mackay + Partners for developers Endurance Land & Scottish Widows Investment Partnership, it brings a bright and a fresh new identity and a directional aesthetic vision to the area. The concept enjoyed full support from the City of London planning department who were happy to explore the choice of DuPont™ Corian® as the exterior cladding material, as opposed to the more typical specifications of steel, glass or stone.

“The design is entirely contemporary, yet fully responsive to its current and known future context,” says Ken Mackay of Mackay + Partners, “I have specified DuPont™ Corian® for other applications and so I am well aware of its properties, but the choice of Corian® to clad this project came about through extensive research and working very closely with DuPont.” This elegant exterior skin for the new building functions both as a sustainable open-jointed rain screen façade and also as a distinctive design feature. The eye-catching cladding, made from DuPont™ Corian® in a translucent white, presents a pure and simple finish during daylight hours, but at night, backlit designs within certain panels illuminate the structure to dramatic effect. The LED lighting system is on a colour wheel that can be changed via computer controlled dimming and the patterns and hues chosen reflect the Motel One brand. This combination of rain screen cladding with LED lighting is a first for London, according to the architects. The exterior cladding was created using approximately 1000 square metres of DuPont™ Corian® high-tech surface in a 12mm thickness and by exploiting the brand’s unique 1500mm width sheet to reduce the necessity for additional joints. The facade system was installed by specialists Silverside Trading of Shoreham-bySea in Sussex.

Renovation & Design Mackay + Partners ensured a high standard of sustainability in all aspects of the development, which has achieved a BREEAM excellent energy rating. Key to this was the design of a façade with excellent thermal performance (and just 35% glazing) plus the specification of heat recovery systems and green roofs to further enhance efficiency and mitigate rainwater run-off. Gwyn Richards of the City of London comments: “The building’s vibrant and playful facades demonstrate that new hotel buildings need not have bland, monotonous and repetitive facades. The ground-breaking use of DuPont™ Corian® as a facing material is innovative and convincing, both during the day and also when illuminated at night. The building demonstrates the importance of an ingenious architectural approach being carried through to implementation, in terms of the integrity of the original architectural concept, but also the highest quality of detailing and materials. The building sits comfortably within its surroundings whilst creating a highly compelling work of contemporary architecture which can be proud of its place in the City’s dynamic architectural character.” Mark Hill, Country Manager of DuPont™ Corian® for UK and Ireland, says: “The possibilities for the application of DuPont™ Corian® to facades are fascinating and full of possibility. We are totally committed to working with the

industry to explore what can be accomplished in design terms, while ensuring beneficial functionality and long lasting performance. The results achieved with the Motel One project by Mackay + Partners are not only a first for the UK but also a beacon for adventurous and inspiring building design.” DuPont™ Corian® is proving to be a valuable solution for façade applications in many ways, from design versatility to long term functionality. Completely homogenous and nonporous, it is easy to clean and maintain. It is also fire rated, resistant to graffiti, UV and climatic conditions – and should any damage occur – the material is repairable. DuPont™ Corian® is compatible with a ‘secret’ fix undercut anchor system and its lightweight, workable properties are a further benefit to both fabrication and installation. DuPont™ Corian® also offers the broadest range of international certification for facade applications among solid surfaces and has passed a series of fundamental tests for its application to the exterior of buildings. These include freeze/thaw cycling resistance, standards proving the material’s resistance to exterior environmental substances, fire performance tests, and tests for abuse resistance. Further information and certificates are available on request from DuPont. To know more, and stay in touch with DuPont™ Corian® /

architectural face of the City of London, building by Mackay + Partners

Hotelier & Hospitality Design

Photography courtesy of Mackay + Partners, all rights reserved.

23 | 01732 454 000 |

ARTWORK SOLUTIONS FOR ALL YOUR INTERIOR DESIGN PROJECTS Portobello Art is an artwork consultant with more than 25 years of experience in the interior design, hotel and leisure industries. Specialising in producing bespoke artwork, Portobello design, source and manufacture images to meet a detailed brief, taking schemes from the concept stage through to manufacture and installation.

This eradicates any previous issues, such as joining intrinsic designs seamlessly, as the ‘One Piece’ covers expansive areas eliminating the need for seams. This has now given us the ability to create enormous collages made up of numerous individual images which was not previously possible – see photo above at Holiday Inn, Liverpool Lime Street, where we first sourced all the separate images, in a Liverpudlian theme of course, and then merged them together to Clients include the well known hotel brands of Hilton, Holiday create this dramatic collage”. Stunning. Inn, GLH Thistle, Premier Inn, HIX; Care Groups like Cambrian Healthcare and Leisure Resorts such as CenterParcs as well as One new trend which seems to have captured the imagination of many designers and architects. most upmarket hotels is the Open Lobby Concept. Holiday Inn, part of IHG, were one of the first hotel groups to try this out when According to Managing Director, Richard Lewis: “The hospitality they launched it in their brand new Holiday Inn – Brentford Lock, market is becoming increasingly competitive and most hoteliers London in March 2013. The open lobby concept is a revolutionary and designers are now realising this. Consequently innovative and approach which has transformed the traditional hotel lobby format imaginative artwork plays a significant role in promoting the unique by combining the front desk, lobby, restaurant, bar, lounge area and identity of a hotel and is recognised as being a key component of business centre into one open, cohesive space. creating the feel and atmosphere and bringing colour, vitality and inspiration to all environments. Portobello Art were delighted to be contracted to provide all the wallpaper, artwork and decorative accessories for this first project The placement of art in hotels has become very important. Richard and have since completed over 20 Holiday Inns all over the UK adds: “Lobby and reception areas are where something more during the last 3 years (see examples below). dramatic and memorable is needed to create that real wow factor, setting the hotel apart from its competitors. Other Hotel groups are now following this trend with open lobbies appearing in Hilton Hotels, (Doubletree, Garden Inn and Hampton), Digitally printed wallpaper has been popular for years for feature walls Mercure and Millennium for many of which we’ve provided all the in open spaces, but ONE PIECE wallpaper has gone one step further. artwork and bric-a-brac.


Specialising In Bespoke Artwork For The Hospitality Industy From Concept & Design Through To Manufacture & Installation | 01732 454 000 |

Renovation & Design



Iconic bar and restaurant to reopen in December 2016 with new design, menu concept, and island-inspired diversions

Hotelier & Hospitality Design

Jumby Bay, A Rosewood Resort, the private island resort located just off the coast of Antigua, recently announced that its signature bar and restaurant, The Estate House, will reopen in December 2016 following a four-millionpound restoration. The circa 1830 plantation house, once the centerpiece of the island’s sugar plantation and the oldest building on Jumby Bay Island, will be returned to its former grandeur with a design scheme and culinary concept inspired by the home’s rich history and island traditions. The new Estate House will include a main restaurant and bar with three new private dining rooms each featuring a different island-inspired menu, as well as a wine room.


Representing a modern interpretation of the Colonial spirit, the restaurant’s menu combines classic fare with modern island flavours, drawing on the culinary traditions of the West Indies. Among the menu’s many highlights: Monkfish and black trumpet casserole with crispy jasmine rice pancake; Spiny lobster with Armagnac flambe, tomato, saffron pearl, and sear urchin; and Black sea bass with potato confit. For dessert, sweet indulgences include Rum Baba with berry compote and preserved citrus and Baked Alaska with rum flambe and Antiguan black pineapple. The Estate House’s three private dining rooms will also feature menus inspired by different regions of the world and the West Indies. The Blue Room will offer a variety of seafood, the Map Room will feature dishes from the Antilles region, and the Tent Room will feature dishes with Moroccan and North African flavors, drawing on the history of Spaniard colonists who had been under Moroccan influence before traveling to the Caribbean. The bar will boast an extensive rum collection as well as creative cocktails inspired by Antigua’s history including the Christopher Columbus, a powerful libation of English Harbour 5, Captain Morgan and Cointreau with lime, pineapple and pomegranate; the Carlisle Collins, a spicy blend of Johnnie Walker Black Label shaken with fresh lemon and home-made molasses nectar; and Colonial Classic, a refined concoction of Tanqueray 10 and Cavalier White rum stirred with St. Germaine elderflower liqueur and grapefruit oils. In the evening, guests will enjoy poker tournaments and sunset champagne cocktail hours, as well as special rum tastings. On Saturdays, The Estate House will invite guests to dress in their sportiest whites for games of lawn bowling while

enjoying Pimm’s Cup cocktails. The Sunday Rum Brunch will be another new signature of The Estate House, featuring rum-infused takes on classic brunch dishes, to include rum-raisin sticky buns with rum-infused honey and Antiguan Rum cappuccinos. “The restored Estate House will represent the best of the old and new,” said Andrew Hedley, Managing Director of Jumby Bay and Regional Vice President of Rosewood Hotels & Resorts. “Already renowned as one of Antigua’s most sought after dining destinations, the reimagined Estate House will emerge as the Caribbean’s ultimate social club for gourmet fare, sophisticated mixology, and mingling from day to night.” Richly combining the impressions of a traditional colonial home with a contemporary perspective, The Estate House’s redesign, led by acclaimed designer Dennis Irvine, represents a modern interpretation of the Colonial spirit. Retaining historical elements of the original structure, the redesign will pay homage to The Estate House’s roots in empire-era glamour with subtle nods to the island’s history and traditions throughout. A two-story, vaulted ceiling will provide a dramatic entryway to the bar, while an airy courtyard, connecting the main restaurant, three private dining rooms, and the Wine Room, will serve as an idyllic outdoor lounge space to savor pre or post dinner drinks, amongst tropical plants and a fountain made by a local artist. Curated local artwork depicting local Antiguan life, flora, and fauna, and vintage maps will adorn the walls, while sophisticated tableware and accessories in bespoke Ginori china, silver and crystal will offer a refined dining experience. Inspired by the island’s verdant landscape, a colour palette of rich greens will be employed, and handcrafted furnishings in ebony, teak, rattan, and wicker will emulate the style of past travellers and explorers. Sweeping terraces will offer unparalleled views of the island landscape. In keeping with The Estate House’s new look, restaurant and bar staff will wear fashionable uniforms designed by acclaimed designer Emilia Wickstead. The design of The Estate House’s three private dining rooms – The Map Room, The Tent Room, and the Blue Room will embody different facets of the island’s character. The Map Room will personify wanderlust and discovery through carefully curated objects and antique maps from the golden age of exploration. The Blue Room will feature hand painted trompe l’oeil island scenes and rich blues inspired by the twilight sky. Draped fabric ceiling and walls in the Tent Room create a romantic Empire Era dining experience. The Estate House will be open from 6:30 PM to 10:00 PM Monday through Saturday and on Sundays for brunch and private dining. For more information or reservations please contact Jumby Bay, A Rosewood Resort at 268-4626000, or visit

Renovation & Design

Extensive refurb of Hotel Indigo Liverpool completes


ork at Liverpool’s Hotel Indigo and Marco Pierre White Steakhouse Bar & Grill is officially complete following an extensive refurbishment.

The ground floor of the Chapel Street hotel, which is managed by Valor Hospitality Europe, has been transformed with a new modern design and an appetising new restaurant menu. As well as the bar and restaurant, the reception, gym and downstairs Cotton Lounge area have also benefited from the investment. Designed by the acclaimed interior designer, Gavin Liddle of Greyline Design, the hotel’s style now reflects Liverpool’s music and industrial heritage as well as cultural hot-spots from around the city. Liverpool’s once booming cotton trade is represented in the woven-effect wallpapers in the reception area and the reception desk and maitre’d station were designed to replicate old haberdashery units. Inspiration was also drawn from the city’s abandoned tobacco factories and the Albert Dock which is reflected in the distressed wood, exposed bulbs and timber drawers. Links to Liverpool’s impact on the 1960s music scene can be found in the artwork and decorative touches around the hotel including drum pendant lights over the reception desk and a yellow submarine in the bookcase. The black painted bricks in the reception area as well as the teal and black tiles to the front of the bar stem from nearby Mathew Street and the Cavern Club. Further hints to Liverpool’s history can be found in the classic, retro furniture in the reception which reflects the style of the 1950s and 1960s.

“After five years in the city, it was time for a fresh new outlook, and our guests will be impressed with the look and feel of the place - it has dramatically changed for the better, a place where people feel welcome and relaxed. “Our food offering has also expanded with a new lounge menu for those wanting a quick bite, while a revitalised main menu combines some of our most popular dishes with a host of exciting new additions, all reflecting Marco’s passion for classic food done consistently well.”

One of the main features in the restaurant is a bold geometric print floor, which was inspired by the façade of the Museum of Liverpool.

“We’re driven by providing the best possible hotel experience to all of our guests which is why we are currently investing in all 19 of the properties in our portfolio. The transformation of the Hotel Indigo and the Marco Pierre White Steakhouse Bar & Grill is an example of the high standards we are aiming for and we hope to replicate this success across all of our hotels.” Mark Tasker, general manager at Hotel Indigo Liverpool, said: “As the Godfather of modern cooking, this relaunch reaffirms Marco Pierre White’s place at the very top of Liverpool’s growing restaurant scene. He is a true original, whose name has become synonymous with great food, impeccable service, at an affordable price. These are traits that will continue as we enter into a new chapter for the Marco brand here in Liverpool.

Further investment in the hotel is planned with upgrades to the bedrooms expected to take place in the future. Valor manages the 19 properties in its UK portfolio on behalf of investment vehicles affiliated with MCAP Global Finance Ltd. (“MCAP”), which is a UK subsidiary of New York based investment adviser Marathon Asset Management, LP.

Hotelier & Hospitality Design

Managing director of Valor Hospitality Europe, Brian McCarthy, said: “Gavin Liddle’s design has really brought to life our vision for the Hotel Indigo Liverpool. The sleek and contemporary design, as well as the brand new menu at the MPW restaurant has taken our offering at this hotel to a whole new level.


Renovation & Design



fter years of shuttered decay and a seven-year rebuilding programme, Lausanne’s grande dame hotel, the Royal Savoy, has officially re-opened. Located in a beautiful private garden with set-piece views over the city to Lake Geneva, the original Art Nouveau building has been restored and sensitively modernised with architectural interventions revealing themselves as guests move through the building towards the glazed extension at the rear. From here, an entirely new building that has virtually doubled the footprint of the hotel becomes apparent, connected to the old building by a discreet, fully glazed walkway. The original building retains some of its early features, it is decoratively dressed and a little quirky in places; by contrast, the new building is sleek, streamlined and cleanly planned. Yet the two are clearly close kin, an elegant parent and a sophisticated offspring.

Hotelier & Hospitality Design

The Original Building – a grand chateau reinvented


The existing property has six floors plus the ground floor, a lower ground level and, soon to be completed, a huge rooftop bar. Once a refuge for exiled royals and aristocrats, as well as a playground for rock stars and other celebrities, the hotel now impresses in its re-rendering of a gracious retreat for contemporary lifestyles. On arrival, the newly infilled porch at the front of the hotel, with its vaulted ceiling and inlaid mosaic to the floor, sets the tone. A large concierge desk takes pride of place positioned in front of an opaque decorative glass screen which serves

to obscure the lounge behind. The lounge is the heart of the ‘chateau’, a grand double-height space revived as a showpiece, glamorous but in a paredback vernacular that we prefer today. New plaster mouldings, in a style similar to the original, have been introduced while elegant hand stencilling replicates the simplest of the earlier decoration to the walls. Among the remaining original features are finely-detailed stained glass windows overlooking the lounge, now joined by a fascinating display of historic local art and antiques from the owner’s personal collection and a centuries-old tapestry which embellishes a corridor wall leading to the lounge.

Furniture is designed with Belle Époque flourish and furnishings are plush, in a sophisticated colour palette of warm neutral tones and azure blue accents; a magnificent modern glass chandelier and illuminated ceiling coffers lined with gold leaf wallpaper add further drama. There is new herringbone oak timber flooring, as was previously used extensively throughout the hotel; on colder days, a new stone fireplace warms the space. Another custom-designed glass screen, this one translucent, curvaceous and overlaid with a bronze Art Nouveau fretwork stands at the far end of the lounge. A signature of so much of MKV’s work is the company’s thoughtful space planning which achieves a natural flow through rooms and entire buildings. Hotel Royal Savoy is no exception. Directly on from the lounge is the bar, initially obscured from view in the lounge by the screen but then revealing itself as an impressive light-filled space. This is thanks to an imposing new

double-height ‘glass box’ conservatory that has replaced an aging glass rotunda, which looks out on, and opens up to, the freshly landscaped terraces and garden.

To one side, a new cigar lounge spans the length of the glazed wall. With dark wood panelling, inviting fireplace and sumptuous armchairs the lounge is a quiet and deeply comfortable spot to enjoy a postprandial cigar. Modern abstract artwork by a local artist and collections of books provide pleasant diversion.

Restaurant Brasserie du Royal, under the guidance of Michelin-starred signature chef, Marc Haeberlin, and executive chef, Julien Kraus, is an elegant, lightfilled dining space. It compromises four interconnected rooms, providing quite different settings, both formal and informal, and allowing management to easily close off a room at quieter times of day. Old and new effortlessly merge. A modern open kitchen, for example, is juxtaposed with classic furniture detailed with a Swissembroidered motif and, while decorative lighting is contemporary and glamorous, an historical wall mural depicting a rural idyll has been relocated from the entrance lobby to provide a hand crafted ornamental feature in the central room. Demonstrating inventive reuse of space, a disused corridor alongside the restaurant has been transformed into a ‘Corridor of Senses’ – a promenade into the restaurant, lined with chill cabinets displaying regional wines, cheeses and cold cuts and with the names of the local vineyards spelt out in the delightful mosaic floor.

Renovation & Design


Ballrooms & meeting rooms Hotel Royal Savoy now offers numerous function and meeting room options but such is the skilful planning and the integration of old and new parts, that the building quietly absorbs these spaces, never allowing them to overwhelm the dining and guest areas. The interior décor of the existing ground floor function and pre-function spaces combines cream and royal blue tones the plush appliqué curtains, complemented with decorative glass chandeliers and a contemporary graphic carpet design. The lower ground floor meeting rooms have a distinctive ceiling feature formed from recessed shards of illuminated alabaster. The new lower ground ballroom is now the largest function space. It can be divided into three rooms and opens onto a terrace with steps up to the garden.

Guestroom corridors are enhanced with large black and white photographs of moments from sporting history referring to Lausanne’s inheritance as the location for the International Olympic Committee’s headquarters. Many of the historic guestrooms offer charming balconies within the highly decorated eaves of the early 20th Century façade.

A three-bedroom rooftop penthouse delights in wrap-around glazing and a roof terrace offering panoramic views of the city and lake in one direction and the historic hotel in the other. The apartment includes a gym and a spa room with a whirlpool sauna and twoperson massage treatment area. Its master bedroom feels especially opulent with an outdoor whirlpool on the terrace.

A destination Spa Housed in the lower ground level of the new wing and opening up to an outdoor sunken terrace and garden, Le Spa du Royal provides an urban wellness oasis that is unique in Lausanne and is open to both local people and hotel guests. The 1500m2 space includes a beautiful swimming pool which flows from indoors into the gardens, eight treatment rooms, vitality pools, hammam, sauna and steam rooms, a “Ladies only” spa, two relaxation rooms, a hair studio and a state-of-the-art fitness facility. The spa is a resolutely modern feature of the hotel, with dark and silvery toned finishes including Nero Assoluto marble flooring, iroko and oak timber and mosaic tiles, softened by copious shear curtaining.

Guestrooms in the Original Building The New Building Guestrooms + Suites The 96 bedrooms in the six-storeyed new building are more contemporary in style than their older cousins, while sharing most of the key elements with the original rooms. Bathrooms are finished with Crema Marfil walls, honed anthracite flooring, polished anthracite vanity tops and bath surrounds and Nero Assoluto on the shower floor. Many of the guestrooms benefit from generously-sized terraces looking onto the historic trees which grace the garden. Imposing grey leather padded bed heads, dark timber cabinetry with cream leather padded doors and a mirrored bathroom wall which reflects the treetop views through the fully glazed wall to the terrace combine to create an exclusive experience.

Summing up the achievement, Maria Vafiadis, managing director of MKV Design says: “We took our cues from the old building and honoured its history in our design thinking but we have, in so many respects, created a new hotel. Our aim has been to reinstate the ambience of the previous establishment within a contemporary hotel in a way that is relevant and exciting for guests today and which will enable our client to unlock all sorts of potential from both the old and the new buildings.”

Hotelier & Hospitality Design

The 101 bedrooms in the historic building have been completely refurbished and updated. As befits the venerable old property, room shapes and sizes vary with bathrooms, bedrooms and dressing areas built out to tuck into the building forms. The new interiors are refined, with subtle tones of French grey and dark oak, a modern Nouveau style rug on herringbone oak flooring, and classic furnishings by renowned manufacturers. Photographs of the Royal Savoy as she once was add and intriguing insight the hotel’s past. Most bathrooms include both a walk-in shower and bathtub. Walls are clad in Perlino Bianco marble, and the floor, vanity and bath surround in anthracite stone while the shower floor is finished in hammered and brushed black granite.


Renovation & Design

Bevis Design Associates

Interior Architectural Design for the Hospitality Sector

W Hotelier & Hospitality Design

ith the increasing competitive demands on the quality hotel sector and the need to constantly reinvent and move with the times and trends to stay ahead, BDA has worked with some of the world’s leading hotel groups and hotel owning companies to help them deliver the high quality of interior design solutions that their discerning guests now expect.


BDA specialise in delivering high quality interior design services for the hospitality and leisure sector, specifically working with upscale and luxury hotels, resorts and spas. For over 15 years we have produced and delivered award winning, innovative design solutions that have helped our clients lead the way in hotel design and guest expectations. From inception through to completion, we would welcome the opportunity to introduce our full range of interior design services to you. With our wealth of experience, innovative and creative design solutions, award winning & industry leading designs and our tried and tested, long established relationships with the best suppliers & industry contractors available, we can help you deliver a hotel design and concept that creates the required special and relaxing environment for your valued guests.

BDA is the ideal choice for the discerning hotel owner. We supply our services to a very select group of hotels and resorts on an international basis, working with clients such as Carlson Rezidor Hotel Group, Hilton Worldwide, Intercontinental Hotel Group, Marriott International and Starwood Hotels and Resorts Worldwide, to name a few. We provide a high level of specialist expertise and understanding both of hotel operators’ needs and the changing market place. BDA have also recently partnered with an established fit-out company, with offices and factories in Europe and the Middle East, providing full design and fit-out ‘turnkey’ services. The advantages being; one point of responsibility, control of in-house manufacture and F.F&E procurement from a database of best value European suppliers, manufacturers and artisans. BDA also work very closely with a world renowned specialist lighting design company to provide combined interior design and lighting design services, which we have successfully delivered on many major new build and renovation hotel, resort and spa projects world-wide. For further information please visit our website or contact us directly tel: +44 (0) 207 947 4126.

Hilton Kings Ranch Resort & Spa Alexandria - Winner of the 2016 International Hotel & Property Awards in the hotel over 200 rooms global category: READ MORE HERE

For more information call us on: 0207 947 4126

Interior Architectural Design for the Hospitality & Leisure Sector

Interior Design

Supply & Fit-out

7 to 8 Stratford Place


Telephone: + 44 (0) 207 947 4126

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United Kingdom


Hotel, Resort & Spa Projects in: Europe

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Renovation & Design


launches two new modular design Collections

Under the name X-Design Flexfurn, the Belgian manufacturer of folding and stacking furniture, is launching two new innovative product lines onto the market. The LAZE collection and the FLOW collection have three characteristics in common: they are light, extremely strong and modular. Moreover, they have been designed with the focus on attractive contemporary design and are suitable for outdoor use. They meet the market requirements of catering entrepreneurs, event organisers, offices, shopping centres, care institutions, etc. who are looking for affordable ergonomic and flexible design furniture. LAZE is a collection of seating furniture and FLOW is the table and bench collection. An outdoor version has been added to the popular KUBO collection. For the design of the new LAZE collection Flexfurn worked together with Boonen Design Studio. At the start of this year Frédéric Boonen received a Henry van de Velde Award with his Buggybooker as best product on the market.

The LAZE lounge sets

Hotelier & Hospitality Design

With the LAZE lounge set Flexfurn meets the increasing demand for functional yet exclusive outdoor lounge furniture. Industrial designer Frédéric Boonen took as a basis here the keywords lounge, design, light, modular and outdoor. The result is the surprising LAZE collection.


The LAZE chair is the centrepiece of the collection. A particularly light shellshaped seat with back support. The rounded shapes are the result of the rotation moulding production method. The high-quality polyethylene used for this makes the seats light, strong, maintenancefriendly and UV-resistant, four important basic characteristics for outdoor furniture. Because of the fine grain of the 100% recyclable polyethylene, the LAZE collection is very easy to keep clean. A number of clever details provide extra durability and ease of use. There are four wear-resistant feet underneath the LAZE chair so that it stands firmly on the ground and does not get damaged. Using the handy connector you can click the chairs neatly and discretely into the configuration of your choice. The lumen LED lights can be attached to the connector by a handy magnet, creating surprising light effects. The LAZE chair can be used with or without cushions.

Chair cushions are available in high-quality Sunbrella fabrics and are filled with EZY dry foam, a foam with the right specifications for intensive outdoor use. The LAZE ottoman is the perfect addition to the chair. If the word multifunctional didn’t already exist, we would have had to invent it for the ottoman! The ottoman can also be used as a small table and as a pouf, but equally well as a small seat, ice bucket, plant container or protection for parasol feet. Of course, the features that make the chair so interesting also apply to the ottoman: wear-resistant feet, connector, magnetic lumen LED lights and cushions in various designs. As an extra with every ottoman you receive a table top and a cap at the bottom of the hollow space for easy water drainage. The chairs and ottomans can be stacked together on a handy trolley that enables the transport of up to ten units.

Renovation & Design The FLOW tables and benches The approach to the design of the FLOW collection was identical to that for the LAZE collection with an extra dimension: the tables and benches had to be folding. For this reason James Verbeeck opted for a lightweight aluminium frame to which he added extra stability with handy adjusting feet. The highquality white coating is ideal for events and outdoor use. The black coating looks particularly attractive in combination with the tops in bamboo, perfect for trendy urban catering. The FLOW grande is a high long bar table. The FLOW dinner is the low shorter version. These two lightweight frames have easily interchangeable table tops in melamine, bamboo or solid core composite material. Melamine is the standard material for indoor use and is available in a variety of colours. Bamboo not only looks very attractive, but is also suitable for outdoor use in good weather conditions. Finally, the solid core composite tops in white or black are ideal for heavy

duty outdoor use. The bamboo version is particularly interesting due to the specific properties of this natural product. Bamboo is 27% stronger and 50% more water-resistant than oak. A bamboo leaf has no knots and is resistant to insects and fungi. Flexfurn ensures that only FSCcertified sustainable bamboo is used for production. The FLOW benches have exactly the same characteristics as the tables: an aluminium folding frame and interchangeable seats. If required, a wide variety of James Verbeeck, CEO cushions are also available. Flexfurn: “Outdoor is a fastFor those customers who are a growing segment with a lot looking for an alternative to the of requirements of its own. benches with the FLOW grande, Outdoor design furniture not there is the KUBO Smart Bar only has to be functional, but aluminium, a high stacking bar also attractive, comfortable stool with an aluminium frame. and affordable. With the LAZE and FLOW collections The FLOW tables and benches Flexfurn is responding to fit perfectly on the Flexfurn the lounge trend. These trolleys, a useful functional collections have a very detail! They are very easy to broad application area. fold and, just like the LAZE Catering and events are chairs, are easy to put up and the obvious ones, but these down. chairs, benches and tables

also come into their own in gardens or on terraces. This kind of casual furniture is also suitable for meeting rooms, waiting and reception areas, shopping centres, museums, beach bars, etc. So we firmly believe that these new collections will be a huge success as they add an extra design dimension to Flexfurn’s traditional reliability and functionality.” For more information contact Peter Whiteland MD, Flexfurn UK

discover the magic ... design lounge furniture by Flexfurn conic-o Kubo


Lumen Led titan

lounge & design i essentials i chair & table covers i trolleys i accessories Flexfurn Ltd. • The Barlands, London Road • Cheltenham, Gloucestershire, GL52 6UT Tel: 01242 524777 • Fax: 01242 233031 • E-mail:

Hotelier & Hospitality Design



Renovation & Design

Barkers Home impresses with

Hotelier & Hospitality Design



Barkers Home, the Northallerton-based furnishing and lifestyle store, has selected the Mountain Oak from luxury vinyl flooring manufacturer, Moduleo’s Impress collection for a recent refurbishment. With durability, style and a realistic representation of wood all being key requirements, Moduleo was chosen for the main shop floor on both the first and second levels, as well as the café area. Stuart McCarthy, managing director of Cadence Retail and Leisure Interiors, who led the design and fit-out of the store, comments: “As with any retail environment, the main elements of the brief are primarily focussed on style – to reflect the quality of the products sold in store, and durability, to ensure the product can handle high levels of footfall during busy periods. “Moduleo was the obvious choice for Barkers. The Impress collection in particular is on-trend, costeffective and incredibly good-quality, making it ideal for a store of this size and standard.” Ian Barker, director of Barkers, adds: “We’re thoroughly impressed with the Moduleo flooring. The slip-resistant rating of R10, and ten-year warranty in particular were key selling points for us, in addition to the outstanding and realistic woodeffect design of the flooring.” Moduleo flooring was fitted throughout Barkers Home as part of a £3 million revamp, which included a 20,000 sq ft expansion. David Bigland, managing director of Moduleo UK and Eire, explains: “Barkers was a great project to be a part of. The store is incredibly large and has thousands of people through its doors week-onweek, so it’s real testament to the strength and flexibility of our products to be a chosen for the whole front of house.” The Impress collection features registered emboss and provides the ultimate in realistic and natureinspired design, but with the added benefits of luxury vinyl such as increased durability, excellent heat and sound-insulation, and an easy-to-clean finish. Impress features five wood designs with 22 colour options, in both dryback and click. Stuart concludes: “We’re thoroughly impressed with the overall finish of the Moduleo flooring, and would absolutely use the products on future projects.” For more information, visit or contact the Moduleo team on 01332 851 500. To find out more about Cadence, log onto

Renovation & Design

Legrand’s Haute Couture Designs set to Accessorise Luxury London

Designed for high-end hospitality and residential markets, the new range brings a European twist on the already extensive Legrand wiring accessories collection in the UK. Offering a wide selection of finishes and functions, including home automation controls, the monobloc designs present a wealth of combinations for the ultimate luxurious finish. The Art d’Arnould collection is available in three distinctive decorative worlds– Memoire, is modern and stylised, with a traditional twist, whereas Epure is both raw and minimalist, in a variety of metal finishes. Finally, there is Fusion offering a bold and eclectic style that mirrors the chasing designs and braided décor of the Palace of Versailles in the mid 1700’s. Richard Hayward at Legrand comments: “Just as the fashion

houses draw inspiration from numerous sources; from history to the natural world, wiring accessories are no different. For Art d’Arnould we see a blend of style, technology and history all coming together in a stunning collection of accessories for the luxury market. “No longer are homes and businesses constricted to white plastic switches and sockets, there is a choice and Art d’Arnould reflects the need for these tailored design solutions.” Art d’Arnould, like its sister ranges Synergy and Arteor, also offer the flexibility to include a series of technological advances such as automated lighting and AV control as well as multimedia functionality such as USB and HDMI.

For further information about Legrand’s wiring accessories and home automation solutions please visit

Hotelier & Hospitality Design

Legrand is proud to announce the arrival of its haute couture wiring accessories, from its French artisan brand Arnould. The exclusive Art d’Arnould collection blends design and technology into a stunning assortment of made-to-order fittings.


Renovation & Design


he hotels to benefit from extensive investment are all Holiday Inns, and are based in Stratford-upon-Avon, Harrogate, Solihull and Plymouth. Each hotel will benefit from upgraded bedrooms while the hotel in Harrogate will also see changes made to the bar, lounge, restaurant and reception areas. The Plymouth hotel will open a brand new restaurant on its penthouse floor. A September relaunch is planned for the hotel in Stratford-upon-Avon, with work due to complete in Solihill by the end of November. The transformations

Four new Crowne Plaza hotels to open in the UK

Hotelier & Hospitality Design

Four hotels managed by Valor Hospitality Europe are undergoing refurbishment works to transform to Crowne Plaza hotels.


from Holiday Inn to Crowne Plaza in Plymouth and Harrogate are planned for early 2017. Brian McCarthy, managing director of Valor Hospitality Europe, said: “We felt that bringing the Crowne Plaza brand to each of these four hotels would be the best way to enhance our offering to our customers in these regions. “Each hotel is in an easy to reach location for business use and already has excellent meeting and conference facilities which is a key offering for

Crowne Plaza hotels. Once the rebrand is complete, the hotels will focus on connectivity, wellness and business needs to ensure we’re meeting the demands of customers in these locations.” The health and wellbeing of guests also plays a big role in each of the four rebranded hotels with new ‘fast and fresh’ menus available as well as ‘Energy Stations’ which include local running, walking and cycling routes to help guests maintain their fitness routines.

The teams at each of the four Holiday Inns will be staying on board at the hotels under the new Crowne Plaza model. Valor Hospitality Europe has been operational in the UK for 18 months and manages 19 properties in its UK portfolio on behalf of investment vehicles affiliated with MCAP Global Finance Ltd. View the story of Valor Hospitality Europe here.

Weaving and Design Innovations

Providing Excellence Since 1783 Proud British manufacturers offering collections of high performance upholstery fabrics and finishes suitable for the Contract, Hospitality and Leisure Industries.

Bradbury Contract Fabrics Britannia Mills, Crosland Moor, Huddersfield, West Yorkshire, HD1 4TW

Telephone: +44 (0)1484 648182 Email: Company Number: 171961 VAT Number: GB145101513

Business Directory

Concept are acknowledged as one of the leading bar specialists and innovators in the industry and naturally we feel we could be of interest to you on specific projects, either as bar consultants, suppliers, installers or purely as fabricators, which being in house allows us to keep a tight control over all aspects of manufacture. Concept are pure bar specialists and that is our forté, we provide quality functional bars for any environment for anyone who is serious about bars and it has led us to work for most of the key and innovative operators in the industry. Our fabrication is of the highest quality and speciality, and because of the nature of the fabrication and expertise and the design we offer, we can make each bar bespoke to a client’s exact requirements. Concept bars, Midway House, 51 Huddersfield Road, Meltham Holmfirth, HD9 4AF - 01484 852666

Hotelier & Hospitality Design

English Trading Co has been supplying some of the world’s most recognisable names and brands in the hospitality industry since 1975. Our comprehensive product range covers everything for the contract hospitality industry, from bed linen, duvets, pillows, mattress protection, luxury toppers, towels, bathrobes & slippers; right through to soft furnishings, curtains, tracks, poles and blinds.


The Coravin Wine System is the only tool in the world that lets you pour wine without ever removing the cork using Coravin’s proprietary technology. Now wine enthusiasts can expand their palates by exploring, comparing and contrasting regions, varietals, producers, styles and vintages without exposing entire bottles to oxidation. Restaurants and wine bars can use the Coravin System to expand their wine programs by offering better wines by the glass, without the risk of oxidization if a bottle is not sold that night, while wineries and wine stores can offer customers a taste of fine wines before they buy. The Fine Bedding Company Hotels Division – Specialist manufacturers/suppliers of hotel duvets, pillows, mattress protectors & pillow protectors .

Vigorous sourcing from across the world is complemented by our very own state-of-the-art manufacturing and warehouse facility, located in the UK. A dedicated design and planning service will help you create the perfect look with a range of fresh designs and ‘inspiring ideas’. Finally, our professional installation team will ensure all products are expertly fitted to meet the most exacting of standards.

100 years of heritage and THE experts in hotel duvet & pillow manufacturing, with our own Smartfil® advanced fibre filling that can’t be found anywhere else in the market, we have revolutionized hospitality bedding. Having reinvested £1million into our state-of-the-art, purpose-built manufacturing facility, we set the standard for the highest performing commercial bedding for hotels. Light, washable, hygienic hotel bedding that’s a dream for both guests and housekeepers alike, & can be washed in-house to save on laundering.

Unit 1, Gibson Drive, Buckshaw Village, Chorley, Lancashire, PR7 7JR., +44 (0)1772 431 549

The Fine Bedding Hotels Division, Unit 10 Cobra Court, Blackmore Road, Trafford Park, Stretford, M32 0QY, +44 (0) 7780 443224

Flexfurn is the specialist in flexible and functional furniture for the hospitality industry. We carry a wide range of foldable or stackable chairs, tables, trolleys, covers and accessories. On top of that Flexfurn sells the X Design brand, a portfolio of design lounge furniture that we develop and manufacture ourselves. The range contains lightweight, multifunctional and practical party/dining tables, chairs, lounge seats and accessories for hospitality professionals. Custom made trolleys ensure that the furniture is easy to store or transport. The range contains furniture for outdoor as well as indoor use. X Design pieces are sold exclusively by Flexfurn. For more information, contact us via or visit our website

LeisureBench Limited is one of the country’s leading suppliers of outdoor furniture and garden buildings. Our range of products is extensive, starting with our stunning range made from Grade ‘A’ premier teak. Our Oasis Rattan collection, is modern, durable, very strong and is virtually maintenance free. Take a look at our aluminium collection, which is both lightweight, weatherproof and easy to move. The hardwood range is selected from trusted and certified sources, including heavy duty picnic tables in round and ‘A’ frame designs. We also stock furniture made entirely from recycled plastic, which is tough and long lasting, whilst our extra thick steel Tolix Style chairs and ISOTOP sleek table tops will give a splash of colour to your outdoor area. 01949 862920

Business Directory

Its success is built on a dedication to product development, a commitment to first-class customer service, and engineers who ensure that each and every system is perfectly installed. One of its products, The Entertainer™ - a touch screen entertainment system - has become the industry leader with a customer base ranging from luxury cruise liners to holiday parks, from pubs to play centres. The National Bingo™ game and the Pulse jukebox have been introduced to the already impressive list of features on the new Entertainer™.

At Nomique we deliver innovative, high quality, British manufactured sustainable seating solutions. We are a company to be trusted, for both loyalty and reliability. We are continually exceeding our customer’s expectations with our extensive knowledge and experience. Our team believe in going the extra mile to create the best quality for the most accessible price. Designing with ergonomics and flexibility in mind, to produce seating to suit everyone and every environment. Nomique Seating Ltd, Unit A, Halesfield 14, Telford, Shropshire, TF7 4QR.

To see more and book a free demonstration call 01572 771363 or visit our website:

01952 585828

Sentinel is a company with a clear goal: we offer water treatment products and services that provide the best lifetime protection for heating and hot water systems. We are recognised and endorsed by the leading suppliers of heating and hot water systems and associated components. Throughout the years, we have developed strong working relationships with many of the largest brands in the plumbing and heating industry. We have a comprehensive range of products supported by approachable experts to help you achieve best practice protection for commercial systems, protecting against limescale, corrosion and accompanying problems which can cause inefficiency or failure, and ultimately impact profits and customer experience. 7650 Daresbury Park, Warrington, Cheshire, WA4 4BS

SICO Europe is the leading worldwide manufacturer of mobile folding space efficient products that help you maximise your space. The detailed engineering and superior manufacturing that goes into every SICO Europe product is supported by a strong warranty programme and excellent customer service. SICO Europe is committed to serving the hospitality industry with a complete line of innovative products designed to assist you in turning rooms around quickly and increasing room flexibility, for example our mobile folding tables, stages and portable dance floors quickly transform a meeting room into a party room, a banquet into a convention space, or a reception into a dance.

+44 (0) 1928 704 330

The Link Park, Lympne Industrial Estate, Lympne, Kent, CT21 4LR. +44(0)1303

Forever Better’ with Miele Professional. Miele Professional is the global leader of commercial laundry equipment and dishwashers, providing the highest quality products designed to deliver exceptional results every day. Renowned for their outstanding build quality, innovative technology and energy efficient performance, Miele prides itself on its attention to detail.

The Synergy Grill is a pioneering chargrill that uses 52% less gas. This gas saving equates to an average of £12,238 every five years, helping cultivate a carbon neutral kitchen. It also uniquely has no fat tray to clean. These benefits have been adopted by top chefs and snagged top prize for innovation at The Commercial Kitchen Show where the judges were “Wowed by a British-made design that is a true innovation for chargrilling.”

0845 365 6608

The greatest benefit, however, is flavour. Synergy Grills get hotter than average chargrills. Heat ‘atomises’ the natural fats that are released during cooking which are misted back into food making it incredibly succulent.

01480 811 000

Hotelier & Hospitality Design

Mediatheme Limited is one of the UK’s leading providers of touch screen entertainment, providing reliable, professional and ‘fun’ products and services for customers across the UK.


Directory Beverages


Textiles Philip Watts Design +44 (0) 115 9269756

Hi Spirits +44 (0)1932 252100

Tevalis 01923 294446


Radnorhills We have a passion for making the simplest of things taste great! We offer an array of delicious tasting soft drinks made from the finest ingredients we can source and our own Natural Spring Water. We offer Mineral Water, Premium PressĂŠs, Fruit Juices, Flavoured Water and School Compliant Drinks. Please contact us for more details on or visit. Tweet us @Radnorhills


Hotelier & Hospitality Design 40

Cuisine Quip +44 (0) 118 957 1344

Tableware +44 (0)1248 600656

Vintage Neon creations +44 (0)1204 655866

Coffee/Coffe Machines Flexfurn +44 (0)1242 524777

Kimbo +44 (0) 208 987 9070



FRIMA +44 (0)845 680 3981

Tableware Barry Perrin +44 (0)1992 611415

WRS +44 (0)1933 533880

BALMORAL TEXTILES (028) 90617431

OASIS GRAPHICS +44 (0)1242 524777 Oasis Graphic Co produce and install bespoke & large format graphics for unique interior & exterior hospitality spaces. Contact us now for: signage, building wraps, digital wall coverings, window and floor graphics, banners and hoardings, backlit graphics and vehicle graphics e: t: +44 1628 532003 w:

Interiors & Design

Coffee Services +44 (0) 843 289 2109

Jura +44 (0) 800 552 5527

DEALERS is a one stop warehouse for all your design needs. Always 7,000 different items in sock including new, old, antique, and vintage furniture plus all types of home & living accessories, garden ornaments, structures and statuary plus much more at our extensive showroom and acres of outside wonders. Everything you need if you are in business for retailing, displaying, refurbishing, dressing & all types of design projects. Visit us either at our website or in person at our huge premises in the countryside. 01743 761241

To advertise in the directory please contact Andy Bell on 01843 448443

CUBBINS 01434 604 181

Prices from ÂŁ120 for the year.

Business Matters

No middle men, no surprises, no unwanted features…

the Pulse jukebox has it all

Mediatheme’s new Pulse jukebox – which operates in conjunction with The Entertainer touch screen entertainment system – is the juke box that pays for itself. The coin-operated Pulse can be added to an existing Entertainer system and site operators get to keep the cashbox takings. The Pulse features 20,000 tracks from Mediatheme’s extensive audio library. It’s simple-tooperate design and manufacture gives operators 100 percent control of the cashbox. Mediatheme Limited is one of the UK’s leading providers of touch screen entertainment, providing reliable, professional and ‘fun’ products and services for customers across the UK. Its success is built on a dedication to product development, a commitment to first-class customer service, and engineers who ensure that each and every system is perfectly installed. The Entertainer has a customer base ranging from hotels to pubs, from luxury cruise liners to holiday parks. The National Bingo™ game and the Pulse jukebox have been introduced to the already impressive list of features on the new Entertainer, which also features an all new, user friendly interface and split room ‘zoning’ capabilities supplied as standard.

Crammed with music, videos, karaoke, bingo, race nights, quizzes, games and advertising features, The Entertainer helps drive footfall, increase dwell time and maximize customer spend. The simple-to-use touch screen also provides the ability to plan events calendars. Advertising templates provide the ability to create still or video animated adverts in a few minutes, promoting food and drink, forthcoming events and parties, or third party suppliers such as taxi firms. Mediatheme Operations Director Scott Williams explained: “Used in conjunction with The Entertainer, the Pulse provides a truly comprehensive music and entertainment set-up that’s a great benefit to any leisure or hospitality operation.” Mediatheme provides an update service each month, ensuring each system is kept up to date with the very latest chart music releases and customer requested songs, as well as the latest video hits, new and classic karaoke tracks, and new quiz questions. To book a free demonstration for The Entertainer or Pulse Jukebox – or both - call 01572 771363 or visit

Hotelier & Hospitality Design

Operators don’t have to share revenue with anyone.


Business Matters

From pocket-sprung to open coil mattresses, foam mattresses to headboards or sofa beds through bedding accessories, Mattison Contract Beds is your one-stop shop for all your bedding requirements. Attention to detail and consistently highquality service – from ordering through to delivery and after – have ensured that Mattison Contract Beds stays on top of its game. Supported by Sales Managers throughout the UK, you can rest-assured that you’ll have a personal service with a dedicated Sales Manager appointed to you…and with free UK delivery, no minimum order quantities, quick delivery lead times and a full installation/disposal service, Mattison Contract Beds provides a complete service, allowing you – and ultimately your guests – rest easy. Beds for business, designed for demand.

• Dealing direct with the manufacturer Hotelier & Hospitality Design

no middlemen!


• Dedicated and experienced Sales Managers.

• Our own transport fleet. • Free bed surveys and quotations. • Manufacture to any special size requirements and design needs on a bespoke basis.

• All of our ranges meet with stringent UK fire source requirements for contract use (BS7177 ignition source 5 & 7).

With a range designed exclusively for the hotel and contract market, Mattison Contract Beds is one of the industry’s leading manufacturers of contract beds with over 150 years of experience. As a supplier to the top independent and hotel chains, the firm brings a wealth of knowledge to the table – with no job too complex or bespoke.


















As a UK manufacturer, Mattison Contract Beds produce mattresses, divan beds, headboards, sofa beds, guest beds, metal beds, bunk beds and bedding accessories for the contract market.


ing order

plac 1016 when

Quote HHD

01473 255 888

*Pillows supplied with be Extra Fill Hollow Fibre. 2 x Pillows with Single bed sets (mattress & divan). 4 x Pillows with Double bed sets. Offer expires 30/09/2016.

Business Matters

Bringing interiors to life for over 40 years Before you embark on your next hospitality refurbishment, take a look at how English Trading Co can bring your project to life. Since 1975, English Trading Co has fully supported some of the world’s most recognisable names and brands in the hospitality industry. When supplying the full textile room experience, (which can include a fully managed project), English Trading Co’s aim is not just to meet its client’s expectations, but to surpass them, time and time again.

Hotelier & Hospitality Design

Quality never goes out of style


English Trading Co’s comprehensive product range covers everything you could possibly need: from bed linen, duvets, pillows, mattress protection, luxury toppers, towels, bathrobes & slippers; right through to soft furnishings, curtains, curtain tracks and poles, and blinds. Vigorous sourcing from across the world is complemented by its very own stateof-the-art manufacturing and warehouse facility, located in the UK.

English Trading Co ensures that all its products are manufactured using the finest quality fabric and the very latest technology. Furthermore, they are rigorously tested for quality in line with BS ISO 9001 and are fully compliant with all current regulations.

A perfect fit every time While English Trading Co offers a full project management service, in order to be as flexible as possible you can choose as many or as few of its services as you need. A dedicated design and planning service will help you create the perfect look with a range of fresh designs and ‘inspiring ideas’. As the manufacturer, not only can English Trading Co offer cost savings, it can also tailor products to meet the most specific of briefs; from matching a Pantone colour to designing a bespoke range of soft furnishings using its own CAD systems. Finally, its professional installation team will ensure all products are expertly fitted to meet the most exacting of standards.

Supplying some of the world’s most recognisable names and brands Modesty and a desire to respect the relationships it has built up over the years, prevent English Trading Co from disclosing the names of its many satisfied clients. Suffice to say it’s a list that covers a diverse range of businesses, including: Hotels, Luxury Cruise Lines, Holiday Resorts,Care Establishments, Leisure Clubs, Conferencing, Restaurants, Retailers etc. Managing Director, Stephen Cooksey summed up English Trading Co’s approach: “Our philosophy is quite simple. Customer satisfaction is our number one priority and we always aim not just to meet, but to exceed our customers’ expectations.” To find out more about English Trading Co or to discuss your requirements: Tel: +44 (0)1772 431 549 Email: Website:

Supplying the finest textiles to the world’s most recognisable names & brands


Curtains & Soft Furnishings


Kitchen & Dining


Poles & Tracks

Indulge your guests with our range of inspiring products designed specifically for the hospitality industry

Inspiring ideas‌ | | Tel : +44 (0)1772 431 549

Business Matters

ESP Energy There has been extensive research in to the way consumers book holidays and travel activities, the latest results have shown a growing awareness for more ecofriendly hotels and leisure facilities. The Carbon Trust is helping TripAdvisor to extend their Green Leaders programme, which highlights particular hotels that actively participate in environmentally friendly practices. As part of the Green Leaders programme, establishments are tiered with Bronze, Silver, Gold or Platinum awards. A number of hotels already take part in the programme, including Macdonald Hotels and Resorts.

Hotelier & Hospitality Design

Applying environmentally-friendly, energy efficient procedures, means lighting and heating expenses can often be lowered by more than 50%, whilst still enhancing the overall experience of the stay. By installing energy efficient measures such as solar panels to reduce electricity costs or reducing both heating and electricity costs by connecting to a combined heat and power unit, businesses can save on energy bills, earn an additional income from Government incentives and raise their profile as eco buildings in the ‘Green Leaders’ programme.


Such renewable technology projects would be particularly beneficial in combination with hotel swimming pools and spas, as these facilities demand large quantities of energy. With Hotels being refurbished every 7-10 years, there is an opportunity to maximise this opportunity and implement these changes with minimum disruption. ESP Energy are MCS accredited, ensuring that your project will be implemented to the highest standards. With experience of over three hundred commercial installations including the following technologies - heat pumps, solar panels, underfloor heating, biomass boilers, combined heat & power (CHP) and district heating schemes.

ESP Energy have recently completed a 2.2MW district heating scheme in the picturesque tourist attraction “Portmeirion” in North Wales. A total of 27 properties have been linked together on to one district heating scheme with over 3.5km of underground pipework. This project tested the skill and ingenuity of ESP Energy, due to the 70m height difference from the castle at the top, to the hotel at the bottom, areas of pure rock to dig through and delicate architecture. This project was carried out in the winter months, between November and March, when there were fewer visitors to the village, although the site was open to the public the entire time. All work had to be scheduled around the paying guests and their requirements. For a free site survey or further guidance on how renewable technologies can work for you please contact ESP Energy at or phone 01743 718003.

Business Business Matters Matters

MAJIsIgn MAJIsign the UK’s lArgest MAnUfActUrer of wooden

the UK’s largest manufacturer of wooden A-BoArds, wooden displays. dIsplAys. A-Boards, chAlKBoArds chalkboards And and wooden

Hotelier Hotelier&&Hospitality Hospitality Design Design

With state of the art machinery and a huge choice of timbers, plastics, aluminium and foamex we are sure that we can create the perfect item for you or your business. All of our wooden products are designed and manufactured in house at our UK workshop, in Bury St Edmunds, Suffolk, where we house an 18,000 sqft factory and design studio.

48 30

The timber we use in our products comes from sustainable suppliers, committed to procuring timber from legal and well managed forests, reducing their carbon footprint and minimising waste. MAJIsign are also committed to recycling and reusing 100% of any waste generated.With the use of a biomass combustor, regulated under the Clean Air Act, we are able to convert all wooden waste to energy to produce heating for the factory and office. Every step of production is looked after by our highly skilled experts in the field of design, woodwork and machining, ensuring you have the best possible finish to your products. We are very proud of our fast turnaround times. All stock products can be delivered in 1-2 days, with personalised or bespoke products taking only 3-5 days. From a chat on the phone, a written idea in an email or a scribble on a piece of paper; MAJIsign will create your bespoke item for you.”

Business Matters


Engraved A4 Menu Cover £25.00

Gold Framed Mirror £75.00

Wooden Condiment Holder (Small) £10.90

Clip Menu Stand A5 £9.50 A4 £12.50

Call us today on: 0800 783 5887

All prices ex. VAT & delivery.

Table Top Clip Board A5 £10.00 A4 £16.00

Chalkboard Optic Clip Oval/Rectangle £3.50

Hotelier & Hospitality Design

ONLY £65


Business Matters

Mitre intro d u c es new product range f or h o te ls Mitre Linen, the trusted British supplier to leading luxury and boutique hotels, has launched an accessories range for hotels. The new range gives hotels the key elements they need for their bedrooms. Readily available to purchase on their website or through Mitre’s Customers Account Managers, Mitre’s new range of in room amenities include a sturdy hotel room black safe which can be floor or wall mounted for extra security and a 1200w Caterlite steam iron with a matching 1.45kW Caterlite hotel kettle which is perfect for use in hotel rooms.

Hotelier & Hospitality Design

There is also a Polar hotel room fridge in black with a 30 litre capacity which comes with an easycleaning ABS interior and a reversible lockable door for maintenance and enhanced security.


To complement the range, there is also a Bolero black powder coated steel waste paper bin with a silver rim and 10.2 litre capacity, a great value ironing board and an attractive chrome cube tissue holder. Mitre Linen’s MD Jim Mangan said: “From quality bed linen and

pillows for hotel bedrooms, through to bathrobes and towelling for bathrooms, and crisp table linen for dining areas, we have been supplying leading hospitality operations across the world for 70 years. “We are delighted to launch our first accessories range which will help provide hotels with the everyday functional products required for a bedroom. “ We k n o w t h a t t h e hospitality market is highly competitive and that the little extras for guests are becoming increasingly important if a hotel wants to stand out from the crowd.” Mitre’s high level of service and quality earned the company the honour of the Royal Warrant in 1955. Its 70th anniversary catalogue is divided into four different ranges: Essential, Comfort, Luxury and Heritage by Mitre, the company’s designer collection.

treat your guests to our beautiful, bespoke

Heritage range




Bed Linen Soft Furnishings Towels and Bathrobes Visit or call us on 01685 353456

“I sentence you to a night at the luxurious Courthouse hotel”


horeditch is known for its vibrant surroundings, Vintage chic and wonderful coffee. With so much to see and so much to do you wouldn’t have perhaps put a magistrate’s court at the top of the list when looking for accommodation. That is until you visit the Courthouse hotel situated in the heart of east London. Once upon a time the same location would have been connected to holding some of the most infamous criminals in all of London. In fact, although wonderfully designed the hotel has managed to keep its history intact with newspaper clippings and original structure on this grade II listed building.

Hotelier & Hospitality Design

There are many fantastic options when staying at the Courthouse. Whether it be a wonderful meal at the restaurant, A relaxing drink on the rooftop bar, A comfy chill at the in house Cinema (196 seats) or even a game of bowling…Yes that’s right bowling. There is plenty of entertainment and with it being in such a great location you are only a stone’s throw away from the Shoreditch night life.


With all of this on offer it is delightfully accompanied by an extremely pleasant stay. The rooms are generously spacious and equipped with everything you need for a 5* experience. Bedding is high quality and comfortable. The waiting staff are fantastic and are at your service throughout the evening. The Rooftop bar gives you a beautiful view and on the evening we stayed we were treated to a spectacular surprise show of fireworks, which made the experience one to remember. If you’re planning a social stay I highly recommend the Courthouse in. It brings the luxury of the west end to Shoreditch and can also be used for business events with a number of meeting rooms. There is a wonderful history echoing throughout this Boutique hotel which gives you a taste for the east end of years gone by.

Hotelier & Hospitality Design

SJS Laser Cutting


A-List Accommodation:

The Mayfair Hotel

Hotelier & Hospitality Design

Steeped in fame, The May Fair Hotel is situated in the heart of class, Mayfair. With a string of celebrity guests, its fine design and exquisite food keep it an A-lister for Luxury London.


If you’re in London to celeb spot, there is no better place than at The May Fair. With its vibrant cocktail bar, incredible restaurant and rooms of opulence, it is no wonder why they continue to flock to this iconic venue. With a Zen & Buddha theme running throughout the hotel, you’re given no choice but to relax and enjoy. The large rooms are easily accommodating to any size party, on business, romance or family. Designed to the highest standard with the new must have bath TV, king size beds, large mirrors and flat screen TV, it can feel like a home from home, as soon as you close the door. However, pop downstairs and you can find fine dining of the highest order. In the May Fair Kitchen you will be greeted by the best service staff possible, an excellent manner and an unbridled knowledge on the fair on offer.

With flavours from across the Mediterranean there is plenty of choice for everyone. Starting with a delicious selection of tapas, with the infamous Patatas Bravas a real crowd pleaser, taking you to the heart of Catalan cuisine and Italian elements of Charcuterie and Brucshetta. These dishes are designed to take your time over, enjoy the company, atmosphere and comfort that surrounds you. There are three menus for mains, Pizza, Pasta & Risotto, Fish & Seafood and Meat & Poultry. All of which have the emphasis on quality of the main ingredient, giving a fresh, simple dish that is steeped in flavor.

to enjoy the rest of your night in. If you’re looking for cocktails rather than spirits or Champagne, we can readily recommend the “My Sour Lady” made with Bombay Sapphire gin, Chambord, Aperol, lemon, egg white and raspberry dust. For visitors for a longer period there is the Spa and Gym, to give you the extra luxury you deserve and to work off some of the calories you will undoubtedly put on, once you’ve tried the dishes at the May Fair Kitchen. With its wall to wall, unashamed decadence – The May Fair is without a doubt the top venue for those seeking the celeb experience.

Hotelier & Hospitality Design

The May Fair Bar is luxury defined, a selection of over 40 signature drinks await you as you sit back in the newly decorated “blue room”. The huge curved bar gives off an ambient blue glow, which creates the cool atmosphere,


Spa & Leisure

BRITISH BRAND SPAshell™ LAUNCH LATEST POD-BUILDING TECHNOLOGY TO CREATE ECO MODULAR SPA SOLUTION FOR UK LUXURY HOTELS Designed by leading spa consultancy, spa creators (who have over twenty years experience in creating exquisite spa designs for hotels), make their first uk launch with fishmore hall, shropshire, as they launch their innovative designed podbuilds, known as SPAshellTM.

The eco-conscious brand has chosen low maintenance Siberian Larch Wood to clad each spa pod; with a natural resistance to decay, it blends easily and sympathetically over time within the immediate environment whilst combining high standards of manufacturing technology to the core buildings. In Russia, the Siberian Larch tree is known as the ‘Tree of Eternity.’ Founder and Manging Director of SPAshellTM’ Alistair Johnson says: “We’re incredibly proud and excited to be launching the UK’s first SPAshellTM Fishmore Hall this October; this represents five years of design and planning to reach this stage. The SPAshellTM build offers a brilliant solutions for any boutique hotel or corporate business looking to add spa and wellness packages to their business and provide an additional revenue stream.”

Launching into the luxury boutique hotel Fishmore Hall, Shropshire, in October 2016 Laura Penman, Owner of Fishmore Hall says: “the beauty of SPAshellTM is that it provides us all the elements required to create a successful spa: from design and site development stages, through to delivery and commissioning; all building works are completed off-site using the latest technology. There’s no need for traditional foundationwork to be done, the installation of SPAshellTM takes a matter of a few days, and there’s almost no disturbance to our existing business and our guests. For us, it’s an obvious next step in our development of Fishmore Hall.”

Hotelier & Hospitality Design

Boutique hotels can now choose their pod builds: from ‘Mini SPAshellTM’ size, which offers four treatment rooms for guests, to the ‘Oyster SPAshellTM’ which offers eight treatment rooms for guests. Both come with thermal suites to boost guests’ relaxation experience with stylish and sophisticated Italian designed sauna and


steam rooms and each SPAshellTM’ include a commercially-graded outdoor vitality pool, made from beautiful cedar wood materials with bucket shower and monsoon drench showers -ideal for cooling off. Inside the spa, British brand Elemis provide luxury spa treatments to guests. Each SPAshellTM installation is turnkey supplied; from fully trained, managed staff members, to a fully integrated training and client management solution, ensuring that spa guests receive the highest standards of spa and wellbeing treatments.

Once installed, each SPAshellTM is commissioned and operational in less than ten days. The exterior landscape will be fully integrated with the SPAshellTM using both eco-conscious materials and methods, blending aesthetically in to the existing hotel site with ease.

• SPAshellTM eco spa pods are especially

well suited to sites whereby space, budget of planning for a full build may be a barrier.

• SPAshellTM enable hotel owners and hotel operators with no prior spa experience or knowledge, to deliver a luxury spa experience for their hotel guests.

• SPAshellTM is pre-designed to suit existing sites/

locations, it’s delivered manufacture-ready to each business. Once installed, each SPAshellTM is commissioned and fully operational in less than ten days.

• The design concept will also appeal to country house and

landowners who are looking to diversify and increase their revenue (REV PAR -Revenue Per Room), increase their food and beverage sales and broaden their market appeal.

• Each SPAshellTM is approved to the highest building

standards required for any UK spa enterprise. It’s unique and sleek design engages positive client flow, SPAshellTM integrates the best possible operational spa business practices to offer an exceptional spa experience for guests.

• We combine cutting-edge design with the highest

quality fittings, SPAshellTM offers a unique spa experience for boutique hotel guests that is set to revolutionise the hotel and wellness markets.

More information -

Modular Spas for Hotels T: 0118 947 1847

MODULAR SPAS FOR HOTELS DESIGN SPAshell spa pods are perfectly suited to luxury hotels where space and the cost of a full build may be a barrier. DEVELOP SPAshell is approved to the highest building standards required for any UK Spa enterprise and integrates the best possible operational spa business practices offering an exceptional spa experience. DELIVER A turnkey spa ready to operate at your hotel with minimal interruptions for your guests. Tel: +44 (0)118 9471857 Spa Shell is a division of Spa Creators Ltd.

Spa & Leisure

The Landmark London, one of the capital’s finest hotels announces renovation plans for its renowned ballroom spaces, Spa & Health Club and bedrooms The Landmark London, one of the capital’s finest hotels has begun an extensive renovation project, which has already seen its event spaces to include the Ballroom and Grand Ballroom restored. Over the coming twenty-four months, the Spa & Health Club and all 291 bedrooms will also be transformed.

Design studio Alex Kravetz will lead the renovations, who have previously delivered on other areas of the hotel to include the Presidential and Tower Suite. The renovations began in August and saw the Ballroom and Grand Ballroom have a face-lift where new carpets, paintwork and marble restoration revived the Grade II listed spaces.

Hotelier & Hospitality Design

In the early months of 2017, the Spa & Health Club, which occupies the basement level of the hotel will also have its three treatment rooms, gym and 15-meter chlorine free indoor swimming pool refreshed.


The largest aspect of the renovations will be the redesign of all 291 bedrooms. This will begin at the end of the year and will avoid guest disturbance, as only a small selection of rooms will be refurbished each month. The new room design will use a neutral colour palette and all rooms will feature modern day luxuries to include; high-speed Wi-Fi, flat screen TV’s and luxurious bathroom amenities. Andrew Batchelor, General Manager of The Landmark London comments, “The renovations the hotel is undertaking are

all part of our journey to make the overall guest experience the best it can be. We want to continually invest time and effort into improving the hotel’s facilities to make our guests stay as memorable as possible and to keep the hotel at the forefront of people’s minds as one of the leading in London.” For further information please visit, The Landmark London, 222 Marylebone Road London NW1 6JQ, Tel: +44 (0) 20 7631 8010

Spa & Leisure

Mitre Linen provides everything you need for your hotel spa

Mitre Linen, the trusted British supplier to leading luxury and boutique hotels, is working with an increasing number of spas.

Stephen Broadhurst, Managing Director of Mitre Linen, said: “It’s never been easier for spas to create the perfect treatment room to allow their guests to completely relax and unwind and embroidering the spa’s towelling products can really help personalise the whole experience for the guest.”

Following extensive consultation with some of the world’s leading spas, Mitre have been supplying spas across the UK and even as far the French Alps with its new luxurious vat-dyed Enigma towels and couch covers. The range was added to its existing spa collection of super soft white and coloured towels, bathrobes and slippers at the end of 2015.

The company has also recently worked with the Gomersal Park Hotel in West Yorkshire ahead of the launch of their Dream Spa.

To enhance a guest’s experience, all products in the Mitre for spas catalogue can be embroidered with a logo or text in a range of fonts and colours, to match customers’ branding requirements. Aqua Vitae Spa at Matfen Hall Hotel recently purchased the company’s Vienna bathrobes having them embroidered with their brand logo. Faye Pratt from the Aqua Vitae spa said “Lisa, our account manager has been fantastic, the service was extremely helpful and efficient and not only did we receive great service, but we had a great after service too, the embroidery has come out fantastic and looks wonderful on the bathrobes.”

Other clients, such as the luxury 5 star health spa and hotel Stobo Castle in Scotland also rely on Mitre to supply them with high quality towelling products. Spa Manager Amanda Blacklaw said: “Mitre has supplied Stobo Castle for over ten years and the quality is always great. We’re Scotland’s only destination spa and we pride ourselves on our very high standards. We’re delighted with Mitre’s spa towels which are comfortable and soft for our guests.” Mitre Linen, which has held a Royal Warrant since 1955, has been delivering beautiful bedding and towels to the hospitality industry for 70 years.

Hotelier & Hospitality Design

Made from super soft 550gsm cotton with no header bars, vat dyed towels are fast drying, known to hold their colour better, have less linting and will not bleed when exposed to chemicals or sunlight.

Deputy General Manager Stacey Webster said: “We’re incredibly proud of our new spa and trusted Mitre to help us to create the right look. We are using Mitre’s well-presented soft furnishings on our display couches and are delighted with the quality of their new chocolate vat-dyed Enigma towels which add a touch of luxury to our treatment rooms.”


Spa & Leisure Stanley House Hotel and Spa, Mellor, stands to scoop another round of accolades after being shortlisted for a trio of awards. The hotel is a finalist in the Tourism category of the regional Ribble Valley Business Awards 2016, while The Spa at Stanley House is a contender in the Best Spa for Luxury category of the national Good Spa Guide Awards 2016. It was nominated in the latter by the Spa Spies™, who visit spas in secret to assess against a stringent set of guidelines before chosen finalists are put to a public vote. Completing the hat-trick of nominations, hotel sales and marketing manager Wendy Hope is shortlisted in the Downtown in Business Lancashire Women in Business Awards 2016 in the hospitality and service sector. Earlier this year Stanley House Hotel and Spa picked up the Best Luxury Hotel & Spa 2016 – Lancashire & LUX Recommended Wedding Venue 2016 award, three awards at the Ribble Valley Stars in Tourism Awards, and the prestigious ‘Five Bubbles’ accolade from The Good Spa Guide.

Philip Wharton, general manager at Stanley House Hotel and Spa, said: “2016 has proved to be another year peppered with award wins which is testament to what we have achieved, and continue to achieve, here at Stanley House. “We work hard to uphold excellent standards in both our product and our service and regularly receive fantastic feedback from our guests, but to receive additional recognition from our industry peers makes us very proud indeed.” The Ribble Valley Business Awards celebrates businesses which make the Ribble Valley a great place to live, work and visit, while the Downtown in Business Lancashire Women in Business Awards recognises the achievements of women who have contributed to economic growth in the region. The Good Spa Guide Awards shine a light on the best spas in the UK and you can vote for The Spa at Stanley House at

Hotelier & Hospitality Design

Hat-trick of award nominations for Stanley House


Mitre for spas


Truly your guests with our range of spa towelling products




t: 01685 353408 e: w:

Towels • Bathrobes • Slippers • Spa Mits Treatment Blankets

Spa & Leisure

The Club Hotel & Spa Appoints Jackie Helks as Front Office Manager Jackie joins The Club Hotel & Spa boasting an excellent CV, listing her experience in high-end hotels in the Channel Islands. In her new role, Jackie is responsible for the smooth operation and organisation of the Front Office department. Prior to joining The Club Hotel & Spa, Jackie worked as Head Receptionist at The Atlantic Hotel and Ocean Restaurant, Jersey. During this role Jackie managed a team of four receptionists, helped restructure the department to improve efficiency and assisted the management team. Previously Jackie worked for Sark Island Hotels where she was Receptionist and Reservationist for their four hotels.

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Jackie studied Economics at the University of Hull including several months at the University of Hong Kong. There she studied Socio-Economics, Politics and Economic Development whilst also travelling to Seoul, Beijing and Macau.


In her spare time Jackie enjoys volunteering to assist the coordination of charity events. Most recently in Jersey she volunteered at The Durrell Ugly Bug Ball, and the VVIP section of the Legend in The Park concert. Due to her experience in the luxury hotel industry, Jackie has a professional and confident approach which will be highly advantageous in her new role. The Club Hotel & Spa, Green Street, St. Helier, Jersey JE2 4UH, Channel Islands For reservations please call: 01534 876 500 or visit

The Club Hotel & Spa in St Helier, Jersey has appointed Jackie Helks as its new Front Office Manager.



We will be showcasing casing our products and services at the Restaurantt Show at Olympia 3rd – 5th October. Come and nd visit us on stand GJ300

Please call 0800 731 8921* or visit

Speed up card payments during busy periods Serve customers faster with Contactless, Apple Pay and Android Pay Take payments, from bill through to receipt, without le leaving the table Take porta portable, mobile and wifi terminals to your custo customers Integrated till and terminal to reduce errors Near real real-time customer feedback through payment tterminals Accept a wide range of cards including internatio international cards like Diners Give your international customers the choice to pay in ttheir own currency

W work w We with the hospitality industry to develop ca card payment solutions to meet yyour needs needs. To find out more visit: www.globa w ality


*Lines are open Monday to Friday, 9am to 5pm except Bank Holidays. Global Payments is HSBC’s preferred supplier for card processing in the UK. Global Payments is a trading name of GPUK LLP. GPUK LLP is authorised by the Financial Conduct Authority under the Payment Services Regulations 2009 (504290) for the provision of payment services. GPUK LLP is a limited liability partnership registered in England number OC337146. Registered Office: 51 De Montfort Street, Leicester, LE1 7BB. The members are Global Payments U.K. Limited and Global Payments U.K. 2 Limited. Service of any documents relating to the business will be effective if served at the Registered Office. Issued by Global Payments, 51 De Montfort Street, Leicester, LE1 7BB. GP457

Afternoon Tea Hotelier & Hospitality Design

with a Twist


Having sampled a huge selection of Afternoon Teas over the years, there really wasn’t much excitement as we made our way down Oxford Street to the Radisson Blue Edwardian Berkshire. Passing the hundreds of shoppers on our way to another unexciting selection of sandwiches and a couple of cakes, we joked about heading off to get a ‘proper lunch’ after.

We were asked to head up to the first floor, where we were welcomed by the large glass double doors and the happily enthusiastic staff of the Scoff & Banter Tea Room.

to a beautiful dining experience, with some cookery of very high standards. Firstly, the hot dishes. A great selection of meat, fish and vegetarian choices. The Spiced scallops and cauliflower beignets are perfectly cooked, light and bursting with the natural sea flavours. However, the real stand out for us was the Lamb Cutlet with a mint, lemon and Cyprus Parsley crust. A perfectly cooked piece of meat that left me nibbling at the bone to draw more of the juices out. A great start to the meal!

Having been seated we were talked through the menu, which gave us some real optimism for the afternoon. The menu is broken into four sections. These are Hot Dishes, Scones, Sandwiches and Desserts. You get to choose two from each section and of Turning at the iconic Disney store course can mix and match and share to the hotel entrance we managed between you. to break away from the hordes of Then the more traditional dishes came A fantastic idea that has really retail therapists and find our way out. We managed to try every scone elevated the traditional Afternoon Tea, on offer (there are 6 to choose from) inside the well decorated foyer.

Scof f & Banter celebrates clas sic British ingre flavour combina dients, in clas tions, prepared sic , cooked and All served with presented with generous help finesse. ings of British (and the occa individuality sional hint of time-honoure d British ecce ntricity).


Select two diffe rent items from each column and add your choice of hot beverage £34.00


HOT DIS HE S Spiced scallops , caul Lobster brandy sou Oysters Rockefe Sticky Beijing

Pecan and app


Maple syrup


fillet of beef

Poached Briti

sh free-range egg Florentine (v) Lamb cutlet, mint, lemon and Cyprus parsley crust Warm caramel

ised onion tart


le (v)

Chicken Caesar,

Vanilla (v)

rosemary foca ccia Oak smoked ham , English mustard tomato bread and rocket,

Seville orange

Free range hen ’s egg and wat ercress, white bread (v)

Valrhona cho

and sultana (v)


Rare venison, gin and tonic relish, rye brea d Cucumber, whi te bloomer (v) Steak, balsami c onions, toas ted multigrain Smoked salm on, crayfish and dill crème fraîche, toasted bagel Croque-madam e

colate (v)


Cheddar cheese All served warm with country preserves and Devonshir e clotted cream

Select two scon

HIG H TEA es to add to £11.50

Our dishes are

marked (v) if suitab


N TEA Select two diffe rent items from each column and add a glas s of Bottega Prosecco £39.00


iflower beignets

p, warm cheese


OO N TEA Select two diffe rent items from each column and add a glas s of Moët Brut Champagne £42.50

le for vegetarians

. Food allergies:

before you order your

food and drinks

please speak

to our Hosts

The sandwich options gave a good mix of classics such as the cucumber on white bloomer, egg and watercress and the ham and mustard. However, you can also opt for the croque-madam, with gooey warm cheese or our stand out sandwich – rare venison with a gin & tonic relish on Rye read. A perfectly cooked piece of venison that melts in the mouth.

rry tart, whippe d cream Chocolate whi sky cake, cand ied orange Lemon meringu e, blackberry compote, lime syrup (v) Trifle, roasted balsamic stra wberries Sticky toffee pudding, salted cara ice cream, mac adamia nut brit mel tle (v) Poached rhub arb and custard, ginger bread biscuit (v) Dark chocola te crème Cha ntilly Raspberry and Prosecco jelly

your hot bev erage

if you have any

and each one is as delightful as the last. Being a small scone it could very easily have been dry and hard but they were moist and with the Devonshire cream and strawberry jam, they were all scoffed with ease. The Apple and Pecan scone was the favourite choice, closely followed by the more traditional cheddar cheese.

DE SSE RTS Fresh strawbe

food allergies

or intolerance

s. All prices are

inclusive of VAT.

An optional servic e charge of 12.5%

will be added

to your bill.

The dessert options gave a lovely end to the experience with some light and refreshing choices such as the Raspberry and Prosecco Jelly, served in a champagne flute through to some real winter warmers like the Sticky toffee pudding, served hot and fresh from the kitchen in a coffee cup with salted caramel ice cream and a macadamia nut brittle.

The amazing food choices left us leaving this experience with a whole new look on Of course you can’t forget the Teas! All the Afternoon Teas, excited to return and try the hot dishes and desserts that we didn’t usual suspect are available from Assam, get the savour on this trip. What lifted the English Breakfast and Earl Grey through to the fruity choices of all types of berry. venue above others however, was the fantastic, attentive and knowledgeable staff If you like a strong tea, make sure you who could do no more to make sure that try the Gunpowder, a mix of Moroccan you were comfortable and at ease for the and Chinese tea that gets its name from meal. A particular thanks to Alonso on this the appearance it has in the bag, of, occasion, we’ll definitely be returning. unsurprisingly, gunpowder.

Hotelier & Hospitality Design


Scof f & Banter Tea Rooms are proud to part of London, supp ner Newby Teas lying over 200 exquisite teas to the most discerning clien tele.


Fire Safety

New Smartphone App Cuts Risk of Fire Injury and Fire Door Fines

Hotel and facility managers are risking the safety of guests and staff and fines of up to £2,000 per incident by failing to ensure fire doors are unlocked and unblocked. Penalties can reach £100,000 for multiple offences from a single fire safety inspection. A new smartphone app, Lodgic, enables managers to check that fire doors are attended and unlocked during opening hours, and then secured again at the correct time, for just £12 per month, which includes 24-7 remote monitoring. The app is downloaded by staff and features a ‘tour’ program with a pre-set activity log; a message and alarm prompts the user to check each fire door and scan a printed QR barcode with the camera function at a preset time, which can vary with opening hours. At the Lodgic control centre at Redditch, software remotely monitors the activity logged on the app. There is an automatic alert if scheduled activity is not completed at a pre-set time and a series of warning prompts sent to the user; if the task is not completed then the centre manager is alerted and will phone the site manager. If there is no response, escalation can include contacting head office or the emergency services.

Hotelier & Hospitality Design

The scanning of each barcode is time stamped, with the location recorded from the smartphone’s GPS system – so there is a record for management and fire inspection authorities.


“Many sites fail to manage multiple fire doors consistently across several sites; locking times vary and you’re reliant on a staff member to remember. The app gives the site manager - and senior management - the reassurance that all fire doors are under control at every site, at all times,” says Simon Chapman, of Lodge Service, who operate the Lodgic app and control centre service. Other services available include patrol and response and ‘ad hoc’ guarding, with the intelligence centre despatching teams to repair damage or secure a site when required. Contact: Lodge Service, Unit 10 Centech Park, Fringe Meadow Road, Redditch, B98 9NR Tel 01527 587153

Fire rated glass Steel Framed Fire doors and screens

To further compliment our range of fireglass, Firman now offer complete steel framed fire doors and screens. Built to the most demanding specifications for commercial buildings, shop fronts, entrances, interior fire screen walls and virtually any other application. Each system is designed specifically to suit the requirements of the particular application. Sections can be provided in mild steel, finished to any standard RAL colour, stainless steel, satin or bright polished finished. Firman offer a full selection of fireglass, on either a supply only or a supply and install basis, providing fire protection from a basic 30 minute integrity only rating through to the highest levels of integrity and insulation. Firman Glass is FIRAS accredited for the supply and instalation of fire rated glass and framing, giving our clients the confidence and security that fire test evidence has been considered and complied with.

For more information contact or visit Firman Glass,19 Bates Road, Harold Wood, Romford, Essex RM3 OJH Tel: 01708 374534

FIRAS Approved/Certificated Contractor 4881

Fire Safety

Fire Safety with Hotels What’s the ‘Risk’?

The History of Fire

Within the UK, Fire Safety legislation is built on strong foundations, much of which was introduced following very serious fires, many of which involved high loss of life. Historically the Fire and Rescue Service would initially advise on the fire safety arrangements required within a building and, where necessary, issue formal notices specifying the work required before they would grant a ‘Fire Certificate’ for that building. The introduction of the Regulatory Reform (Fire Safety) Order 2005 (RRO) saw a move to place the ownership & responsibility for fire within buildings firmly with the occupier and or employer, and responsible person/s who have any form of control within the premise. The Responsible Person must ensure that an up to date Fire Risk Assessment is provided where persons are employed to work, on payment or otherwise (including volunteers), or where members of the public have access. If more than 5 people are employed then the Fire Risk Assessment must be written. The guidance under the RRO for Hotels is entitled Fire Safety Risk Assessment - Sleeping Accommodation which runs to 147 pages.

Hotelier & Hospitality Design

Major Risk from Fire


By far the highest risk from fire is associated with those buildings where there is a sleeping risk. This increases in those buildings where the occupants are unfamiliar with the building. Factor in other issues such as alcohol, language barriers, poor management and levels of staff training, and the risks become even greater.

The Impact of Fire

If your business was unfortunate and suffered the impact of a fire - what would be the damage? Clearly this is determined by the amount of pre-planning undertaken prior to the event. ‘Failing to Plan’ is ‘Planning

to Fail’. Without appropriate level of fire safety systems and provisions, management controls, maintenance, emergency planning and staff training being in place it is probable that any small incident would escalate and develop into a major fire from which it is unlikely that any business could survive.

systems and assessors have been thoroughly and independently evaluated and will continue to be delivered to an agreed specification. However, anyone can set up a third party certification scheme, so to be credible it should be accredited by the United Kingdom Accreditation Service (UKAS).

The damage associated with fire goes beyond the potential loss of life and buildings, but also includes loss of business, with 80% of those suffering a major fire never recovering. Then there is the enforcement action following Police and Fire Service investigations and this can encompass a range of ‘responsible persons’ including members of the board, regional & local managers, fire safety system installers, fire risk assessors, etc.

FARMSS are accredited by the BAFE SP205 scheme which has been accredited by UKAS since 2012.

Fire Risk Assessment

Managing Risk Considerations

Does your company have a robust Fire Risk Assessment that has been determined by a ‘competent’ person? Is the Fire Risk Assessment a live document known by all staff and regularly reviewed to ensure that it remains fit for purpose?

Under the RRO there is a duty on the ‘responsible person’ to carry out a Fire Risk Assessment. This can be undertaken by a ‘competent person’ who has the appropriate training, experience and knowledge. The responsibility for the selection of the competent person ultimately rests with the ‘responsible person’.

Are the action plans identified within the Fire Risk Assessment being appropriately managed / discharged?

The Fire Risk Assessment is the singularly most important element of fire safety within buildings as this determines the current levels of fire safety protection within the building and considers the impact upon ‘life’ safety should a fire occur.

Are robust ‘Emergency Plans’ in place that give full consideration to the need to evacuate all those within the building including those persons who may require assistance?

Ensuring Competency

To help business owners make informed decisions about who they should employ to assist them in managing fire safety, third party accreditation systems have been developed. Third party certification bodies assess companies or individuals to make sure work is carried out to a set standard designed to give confidence to specifiers, users, occupiers, owners and enforcement bodies that management

If you were visited by the enforcing authority would your Fire Risk Assessment and progress of discharging the action plans be found wanting?

Are fire drills undertaken to test the emergency plan at least every 12-months, with the result recorded? Do your staff have a good understanding of the findings of the Fire Risk Assessment and their role within an emergency, and have they received levels of training appropriate to their roles? Have sufficient numbers of Fire Marshals been trained and has this been tested within a realistic drill scenario to ensure your emergency plan is fit for purpose?

Fire Safety Has a Fire Marshal refresher training programme been established? - it is recommended that this should be completed every 12-months and should include the use of fire extinguishers within real fire training. Have the roles & responsibilities of each Fire Marshal been recorded in writing and have they signed to confirm their understanding of the duties placed upon them? Have Fire Safety system testing and maintenance programmes been established and are they fit for purpose and up to date. E.g. Fire Alarm system, Emergency Lighting, Fire Safety signs and notices, firefighting equipment & installations, etc.? Are management controls in place that ensure the means of escape in the building are regularly checked to confirm that they are available in the event of an emergency? Are escape routes free from combustibles, fire doors shut and not wedged open, store rooms locked shut and, waste management controls enforced?

Fire and Risk Management Support Services Limited (FARMSS)

For many years FARMSS has provided fire safety services to a wide range of clients including Fire Risk Assessments for Royal National Lifeboat Institution, Wiltshire Fire & Rescue Service, University of Manchester, etc. We hold Third Party Life Safety Fire Risk Assessment accreditation under the BAFE SP 205 company accreditation scheme. Our Fire Risk Assessments are tailored to individual client’s requirements to ensure that they receive the optimum solutions, whatever the size of the company. We have an IT based recording system which records findings onto building plans, and our action plans are based on a traffic light system to enable ease of use and understanding. Each issue identified is prioritised with a recommended timeframe for completion and has an indicative cost allowing budgetary controls at the touch of a button.

looks at ‘life’ safety and we also give full consideration to business continuity and property protection (these elements are identified as recommendations for management consideration as opposed to being ‘mandatory’). We also provide a wide range of other Fire Safety services including Fire Engineering, Fire Safety Audits, BS 9999 Management Audits, Asbestos management, Fire Safety training, IT based testing and Maintenance registers, etc. For more information regarding our services please visit our website (, email ( or phone (0161 488 4863).

FARMSS Fire Risk Assessments exceed the requirements of the RRO which

FARMSS has been established by professional fire engineers drawn from senior positions across the Fire & Rescue Service. This unique experience has been reinforced by working in partnership with other companies and individuals enabling FARMSS to offer a full range of services to the Fire & Rescue Service and Commercial & Voluntary sectors. We can offer ‘expertise’ when and where you need it most. Phone: 0161 488 4863 or 01942 260145

Hotelier & Hospitality Design

• FARMSS Fire Risk Assessment • FARMSS Fire Safety Training • FARMSS Fire Risk Assessment Software • FARMSS BS 9999 Training


Fire Safety

Yeoman Shield Proves to be the Perfect Recipe for Restaurant Doors A staff restaurant run by catering company Gather & Gather in a prominent business centre in Leeds needed to solve the problem of damaged doors connecting the back of house kitchen area with the front of house dining area. Catering for staff employed by Blue Chip companies whose offices are housed in the centre, the restaurant finds itself very busy at all times throughout the day. “The long working hours and the amount of customers we serve can lead to the kitchen doors being opened up to 800 times a day and they are usually not opened by hands but by the end of trolleys and carts being pushed through them. This can lead to the doors becoming damaged and looking scruffy and marked.” explained catering manager Martin Bradshaw.

Hotelier & Hospitality Design

The facilities management company in charge of the business centre buildings sourced a solution, to preventing the continual damage that the expensive fire doors were experiencing, from a range of fire rated door protection products from Yeoman Shield.


“Over the last 13 years we have had to replace the kitchen fire doors twice, each time costing in the region of £1,200.00. With Yeoman Shield door protection installed this expense will be a thing of the past. We were also confident, due to the fire certification provided by Yeoman Shield that installing these products would in no way affect the integrity of the fire doors.” commented the building facilities manager. Yeoman Shield’s directly employed fixing team installed 2.0mm thick door protection panels with a FalmouthEx finish to both sides of the double swing kitchen doors in a Buff colour.

1 hour fire rated door edge protectors were then installed to both the leading and hinged edge of the doors which were then finished off with a low level kick plate in a contrasting Brown. “It’s important that the doors on show to the public look clean and hygienic giving the customer confidence that what is behind the doors in the kitchen working area will also live up to this standard. We are very pleased with the Yeoman Shield products on the door which still look brand new even though it has been in place for many months.” Concluded Karen Fisher, operations director for Gather & Gather catering company. For more information on Yeoman Shield wall & door protection range go to or email:

5 Things to know PAT Testing Law PAT Testing is not a legal requirement but it’s one of the best solutions to ensure you have in place processes for maintaining your portable electrical appliances; meeting your legal obligation under the Electricity at Work Regulations 1989. There are very few electrical fires in the work place while a huge number of electrical fires are recorded in homes across the country. D.I.Y. Anyone can PAT Test, you just have to be competent enough to follow the PAT Test instructions, Instructional DVD or have attended a training course. The advantage to doing it yourself is that you can manage costs, down time of equipment and use existing staff that have a quiet period. Employers are responsible and liable so testing and maintaining records demonstrate that you are inspecting giving you peace of mind should there ever be a problem in the future. Other advantages include the ability to test items out of hours, items bought in from other premises and security, where you don’t want contractors wandering around disrupting your guests. Contractors There are lots of contractors offering very competitive rates to do your PAT Testing so it’s worth considering, but remember, like all trades we have our cowboys known as the ‘Sticker Brigade’. Lots of bona fide electricians won’t do PAT Testing as it is time consuming and so difficult to give competitive rates and do the job properly. Research to get the right contractor, as the business owner

is liable and responsible so they need to be meeting the standards you consider acceptable. The main disadvantage of a contractor is there is a certain amount of disruption and in most instances; they only come in once a year. Story - We had an electrician in our premises recently who was telling us about a PAT testing job he had done. Normally he doesn’t do this but it was a favour so he did the job, the Owner was getting really frustrated with him as he felt the job was taking too long. When asked by the business owner why it had taken so long these were his answers. I have completed the following, visually inspected 150 appliances & checked fuses with 27 needing replacements. PAT Tested & completed records for 150 appliances. Replaced plugs on 6 appliances, repaired 2 appliances and failed 1 appliance. The owner was horrified, as his contractor had never recorded any faults, repaired any appliances or bought to his attention anything needing attention. Frequency Frequency of testing is risk based. Items rarely moved or unplugged can be tested as little as every couple of years. High risk items used with water and moved frequently in high risk areas should be tested every six months. More information is available at pubns/indg236.pdf Good Practice Establishing good testing protocols helps you monitor your equipment; it’s also helps identify where working practices can improve the lifetime of appliances, more flexible resources & increase employee awareness. Insurance companies often mandate PAT Testing.



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RoomOperations is a cloud based Hotel Operations Management Application and Portal that covers Attendant Scheduling, Inventory Control, Engineering, Minibar, Lost & Found and many more. RoomOperations does not require any expensive server hardware to run. Based on its advanced technology, simply download the application from either the Apple App Store, Google Play or use the HTML client on any web enabled device. Register and quote UK2016 to get your 14 day free trial

Hotelier & Hospitality Design - November 2016  
Hotelier & Hospitality Design - November 2016