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June 2014

Hotelier & Hotel Design Magazine

Featuring: Industry News Business & Legal Plus Hotel Design

Economic Bathroom Refurbs for Long Lasting Luxury Page 26

Save the date for Europe’s Only Hotel Design Event Sleep Event

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June 2014

Contents Industry News Venue Profile Furniture Events Bathrooms Business & Legal Hotel Design Focus

6 10 12 18 24 28 32

Contact Us Richie Pankhurst

Publication Manager 01843 591523

Tony Little

Publishing Director 01843 595818

Jeremy Tring


H See ST ote us AN lym at D pi 29 a 23


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Introducing our new Wetroom & Glass Options At Novellini we understand that you desire something more individual than just a shower room. That’s why we created a comprehensive Wetroom and Glass brochure that features a range of both stylish and practical solutions. Our Wetrooms offer all the benefits of a walk in shower, combined with the protection offered by a shower screen or enclosure, allowing you to create a contemporary, luxurious feel to any bathroom. Using the available space in an efficient and uncluttered manner allows you to create a truly individual showering experience, limited only by your imagination. | Click here to download our brochure

Industry News London Tops PwC’s Cities of Opportunity Study of Hotel Revenues Global Centers of Business, Finance and Culture Low? Say Hello to CRO By Dave Spector

Innovative hotel groups and hotel management companies are using CRO across their web, call center and sales operations to rapidly distance themselves from their compsets. What is CRO?

Hotelier & Hotel Design - June 2014

Best Western Yokohama Opens in Japan



levels compared with conventional toilets. High powered Tornado Flush Rimless design - a TOTO standard since 2002

mist that could contaminate the surroundings with infectious carriers. The new TOTO CF meets both of these requirements with the powerful Tornado Flush. The jets create a whirlpool of

carriers were found on the reverse of the toilet seat or the

prevention, and is superior to the conventional toilet with rim�.

Hotelier & Hotel Design - June 2014

bacteria, germs and waste to accumulate.


Industry News Staten Island Lighthouse Point Development Includes 160 Room Hotel

UK breakup, Europe split not good for hotels

New York-based developer Triangle Equities Friday announced additional details of its $200 million mixed-use project, Lighthouse Point, following the recent announcement by Triangle and the New York City Economic Development Corporation that the lease of the three-acre development site in the St. George district of Staten Island had been executed.

In 2014, elections and referendums concerning jurisdiction will hit the United Kingdom from every angle, from the nation’s future in Europe to Scotland’s future in any of it.

New York-based developer Triangle Equities Friday announced additional details of its $200 million mixed-use project, Lighthouse Point, following the recent announcement by Triangle and the New York City Economic Development Corporation that the lease of the threeacre development site in the St. George district of Staten Island had been executed. Triangle anticipates beginning construction this coming fall.

The United Kingdom in 2014 is rife with vocal factions hollering for independence and special status. The U.K. hotel business, and international chains doing business there, should not like this. On the let’s-be-different-in-the-U.K. rollercoaster at the moment are the following: Some in the U.K. want to sever links with the European Union, or at least change the exact manner the country is linked to it at the moment. Brits get a say on this in the 22 May elections, with a new independence party touted to do well. The Scottish National Party, the government in Scotland, wants themselves at odds with the rest of Europe, too. Scots citizens in Scotland (actually everyone in Scotland, but not Scots anywhere else) vote in a referendum on this on 18 September. The county of Cornwall, in the far southwest of England, received special Prince Charles, heir to the throne, although that title might prove awkward for him. Hoteliers want to be innovative but can only do so if there is an inherent trust and faith in the administrational and political apparatus in place, and if both the above—perhaps with Cornwall going in yet another direction— were to occur, there will be wobbling for years, if not decades.

Hotelier & Hotel Design - June 2014

Lighthouse Point, which will bring together an unprecedented array of services and amenities on Staten Island, is expected to play a primary role in the rejuvenation of the Staten Island waterfront. It will serve as both a gateway to the borough, enjoying immediate proximity to the Ferry Terminal, and as an ultimate full-service destination for tourists, residents and businesses.


“We believe Lighthouse Point will contribute greatly to the renewal and rediscovery of Staten Island,” said the President of Triangle Equities, Lester Petracca. “This is an exceptional project and we are excited to begin construction.” Groundbreaking on the project will be roughly parallel to the start of nearby construction of the Western Hemisphere’s largest Ferris wheel -- the New York Wheel -- and Empire Outlets, New York City’s new and unique aspect to the area, the three developments will complement one another in revitalizing the Staten Island waterfront.

STR Global: April 2014 Europe pipeline The Europe hotel development pipeline comprises 916 hotels totaling 147,592 rooms, according to data compiled by STR Global, sister company of HNN. The under contract data includes projects in the In Construction, Final Planning and Planning stages but does not include projects in the Among the chain scale segments, the upscale segment accounted for the most rooms under contract with 25% and 36,881 rooms. Four other segments each accounted for more than 10% of rooms under contract: the upper-midscale

15,536 rooms).

Industry News

GRAND HYATT DUBAI GENERAL MANAGER WINS PRESTIGIOUS HYATT AWARD Grand Hyatt Dubai is proud and delighted to announce that its General Manager, John W. Beveridge, has been awarded the 2014 Jay A. Pritzker Award for Leadership. This prestigious award recognises individuals working for the Hyatt group who have consistently demonstrated their ability as leaders, coaches and mentors. Recipients of this award are high achievers leading top performing hotels, and are viewed as role models of Hyatt’s values, including driving innovation and creativity while maintaining mutual respect, intellectual honesty and integrity. Hyatt recognises one leader annually in each region, based on their achievement over time in the areas of associate, customer and owner John W. Beveridge – proud recipient of Jay A. Pritzker Award for Leadership preference, as well as recognizing their individual qualities and attributes as leaders. John W. Beveridge has been given this distinction for Europe, Africa and Middle East (EAME) and Southwest Asia (SWA) regions. He not only leads one of the best-performing hotels in the region but is also the Area Director for Hyatt Hotels in Dubai, overseeing Park Hyatt Dubai, Hyatt Regency Dubai and Hyatt Place as part of his portfolio.

DoubleTree by Hilton has opened the doors to its latest upscale London hotel, situated in the heart of Chelsea. Jurys Inn Chelsea has re-branded and will operate as DoubleTree by Hilton London Chelsea under a franchise agreement with Hilton Worldwide. The hotel will continue to be owned and operated by Jurys Inn and present general manager Anthony Barrett and his dedicated team will continue to run the hotel on a day-to-day basis. John Brennan, CEO of Jurys Inn Hotel Group, said, “This new franchise venture will see our Chelsea hotel leverage its prime London location under the DoubleTree by Hilton brand, optimising future revenues and delivering exceptional service to our guests.” The 172-room hotel, which has undergone a major refurbishment programme over the past six months, includes stylish new bedrooms and bathrooms complete with signature DoubleTree by Hilton amenities including the Sweet DreamsTM by DoubleTree sleep experience and CITRON Honey & Coriander by Crabtree & Evelyn® Bath Products.

Ritz-Carlton outlines expansion plans The Ritz-Carlton Hotel Company will open 15 new hotels by 2016, growing its global footprint to 100 hotels and resorts. With new openings ranging from an iconic city property in Cairo to a beachfront resort in Bali, the pipeline of upcoming openings offers travellers unique experiences in both established and emerging destinations. underscores the rising demand for The Ritz-Carlton in additional locations around the world. “Travellers are increasingly curious and venturing beyond their traditional vacation spots to explore cultural and life-style capitals in Asia, Europe, Middle East and the Americas. “In tandem, we have also earmarked the Middle East, Asia, Australasia and the Indian subcontinent as key development regions in the post-2016 period to maintain our growth momentum. “Given the rising number of visitors and exciting developments in infrastructure, we anticipate strong business and leisure tourism potential in these markets and look forward to keeping up the momentum,” said Bob Kharazmi, Carlton.

Over the next 30 months, The RitzCarlton has new luxury properties scheduled to open in Egypt, Tunisia, Morocco, Indonesia, and the People’s Republic of China and Panama. This is propelled by the growth of Asia as a tourism powerhouse; with further development planned in Malaysia and India. The brand is making a formidable return to Bali with two muchanticipated properties - The Ritz-Carlton, Bali (pictured here), uniquely situated with a combination of white beach front and elevated cliff top settings, as well as Mandapa, a Ritz-Carlton Reserve in Ubud, Mandapa will be the third global Ritz-Carlton Reserve property and it’s second in Asia, following Phulay Bay.

Hotelier & Hotel Design - June 2014

Doubletree by Hilton opens London hotel

“Asia is in top form as a tourism and business hub attracting investment and visitors from around the globe.

“Established destinations such as Bali as well as emerging destinations like Bangalore, are both of immense interest to Ritz-

the market for a luxury hospitality service and exceptional properties all with a sense of place,” added Kharazmi.




Contemporary tranquility complimented by more traditional architectural elements of the design.


The design work for the Sands started in February 2012 following on from my client Nick Conington purchasing the property at auction and seeing it’s potential as a boutique hotel. Margate is on the cusp of revival as a popular holiday destination and arty old town following the opening of the Turner Gallery and a recent influx of investment and interest. I have a personal connection with Margate as it’s where I grew up and where my family still live so when Nick asked me to be the interior designer for his project I jumped at the chance to be involved in the towns regeneration. A lot of time was spent working with Nick and visiting interior exhibitions so that I could interpret his ideas into a design with harmony and balance but which was derived from his initial vision. To be an interior designer you must listen to your client and develop a brief from what can be quite incoherent and random ideas, but I feel that with the Sands it has been a good combination, and that we have more than achieved what we wanted. Margate is renowned for its stunning sunset views over the bay and was the subject of many paintings by artist William Turner and this was a key focal point in my own design to draw your eye to the view. The restaurant we wanted to be an open light space looking over the bay and the ceiling design was a way of tracing the outline of the building and drawing your eye to the perspective of the windows at the back. I wanted to keep an element of the Victorian heritage but still make the hotel up to date and modern. I designed

it with a contemporary tranquility which was complimented by more traditional architectural elements of the design. Using the original stain glass windows, elaborate cornice and original columns I wanted to keep the design in touch with the buildings Victorian history and not make the space too out of keeping with the buildings architecture. Chandeliers were used throughout the public areas to add an authentic Victorian feel to the space. One of the hotel’s centre pieces is a feature chandelier which cuts through the centre of the staircase and spans all five floors of the hotel. This was given a contemporary twist on the more traditional chandeliers I used by incorporating LED lit acrylic pieces in a crystal shape. The piece is striking and adds a quirkiness to the overall feel of the hotel. The colour palette was kept fairly neutral and warm with the Azure colour being added towards the end as the style of the hotel was developed and as a compliment to the sea view. I used rich luxurious textures in a lot of the seating to give a feeling of comfort in such a large open space, which in my experience can sometimes feel cold and sparse. Yellow wispy planters were placed under the stained glass windows to enhance their colour and to tie in with the yellow birch glass bar fronts. The rugs were a combination of traditional and contemporary with large curvy edge designs in the centre of the spaces to reflect the sea view and add an organic element to the overall style.


John Robertson Ltd

is a family run business based in Suffolk and specialise in supplying high quality outdoor

industry. Established over 30 years ago the company has built a solid reputation based on customer service. For almost 10 years John Robertson Ltd has leading brand Bahama速 Jumbrella. This beautifully engineered commercial parasol has restaurants throughout the country. Although imitations are available, nothing else is able to rival the unquestionable durability, pioneering technology and brilliant construction of the Bahama速 Jumbrella. products, John Robertson Ltd specialise in seating area into an inviting and comfortable al fresco setting for your customers to enjoy. With the complete range of manufactured and custom made products available John Robertson Ltd can offer any establishment

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John Robertson Ltd pride themselves on offering a professional and personal service, ensure they are getting the products and for a one off garden bench or picnic table or to create a sophisticated al fresco dining area John Robertson Ltd have a range of products available to meet your needs. call: 01284 830100 email:

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Time provides a warm welcome Time welcomes travellers in Waldorf Astoria’s latest landmark hotel in Ras Al Khaimah, UAE. As guests enter the opulent setting of the Astoria’s famed signature lounge Peacock Alley, visitors are greeted by the soothing tick of Smith of Derby’s latest legendary timepiece. The grand lobby clock has been exclusively designed in iconic fashion to honour regional Arabic culture and includes the five daily prayer times. This feature timepiece symbolises an interior scheme’s attention to detail, creating an exquisite interior environment. With over 150 years of creating the world’s greatest interior timepieces, Smith of Derby collaborates with clients, designers, or architects to bring concepts to life and takes on the challenge to propose a feature to your specification with only one limitation, your imagination. Don’t miss the opportunity to explore something different. Don’t miss the opportunity to define your next hotel interior with something no one has yet seen and compels customers to return. Time after time, Stay after stay.

To integrate time into your next project please contact us:

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Hotelier & Hotel Design - June 2014


ESL (Entertainment Seating Uk Ltd) O

perating from our fully equipped factory in Glasgow, ESL have become one of the UK’s biggest providers of furniture and seating to the Hotel and Leisure Industry. We pride ourselves on our commitment to our customers. We work to our expected lead times and operate a year round customer care service We are a specialist contract upholsterer providing a full design & layout service. Manufacture of bespoke pieces, working closely with designers to deliver their vision. We offer short lead times. We also have our standard range of products most of which are on our website. No project too small. Recent works carried out include: – Bedrooms, Restaurants, Bar, Spa & Leisure Area, Woodlands Lounges, Golf resort, Breakout areas, Nightclub & Piano Bar – Bedrooms and front of house – Full bedroom refurbishment -Full refurbishment (Gleneagles Hotel) – restaurant, bar – Front of house, bedrooms, restaurants, bar – Private apartments – front of house and bedrooms

Hotelier & Hotel Design - June 2014

– Bingo Hall refurbishments

16 Tel: 0141 420 1016


Manchester a host of new talent

Debut exhibitors broaden The Manchester Furniture Show’s appeal but the industry’s most important summer buying platform remains central to all categories of furniture buyer both retail and contract It speaks volumes for the enduring appeal of the Manchester Furniture Show that it continues to attract new exhibitors, with this year’s roster boosted by the best of home and abroad. Taking place from 13 – 16 July a host of newcomers will join This July’s event again boasts an impressive exhibitor roster, including some major debuts like Westbridge Furniture Designs, one of the largest manufacturers in the UK home furnishings sector.

Hotelier & Hotel Design - June 2014

Five years on from launching into the independents sector, the North Wales based company will preview a brand new upholstery collection which existing and


Britain has enjoyed its own renaissance in upholstery in recent years, and will see the strong-performing Ashley Manor along with Airsprung owned Cavendish Upholstery and major upholstery supplier Buoyant with their new Gallery Collection. Top-brand recliner company La-Z-Boy will also be among the headline acts in upholstery. After the successful launch of its new Inspirations Collection, they will be boosting their core Comfort Studio range with the launch of three new reclining products. Just as the city of Manchester has

so too has the industry’s lead annual summer trade show. Returning for a second year is Greenapple, the contemporary purveyor of occasional glass furniture and home accents, whose presence highlights the evolution not just of the furniture market here in Britain but of an expansive outlook that visitors to Manchester have on products. New to the Show are Spagnesi the leather upholstery manufacturers from Italy. They will be introducing a complete range of beautifully hand crafted leather in their own Tannery in the north of Italy. Cabinet is a Manchester strength: Popular British brands such as Corndell have again committed to exhibiting alongside the likes of the Morris Group, a longtime exhibitor that will show new ranges across its full gamut of marques spanning Relaxateeze, Zone, Morris and the iconic G-Plan Cabinets label. Painted furniture remains popular with Carlton returning to the show with 2 stunning new dining ranges. Big trade names including Indian Furniture Direct, Kettle and Furniture Origins, will also show products likely to please buyers from all sectors with a good eye for commercial cabinet.

Kingstown One of Britain’s manufacturing success stories of recent years and among the largest to boot builds on the foundations of what makes Manchester special: a best of British core with an outward looking and international perspective. Importers including BM Direct, TCS and Scan-Thor will all be present to further augment sofa buyers’ wish lists with the best the world’s upholstery makers have to offer. Beds complete the main line product offer; with exhibitors including adjustable beds brand MiBed from Furmanac and TCS with their leading brand of mattresses - Royal Coil. Eclecticism lovers will make a beeline for exhibitors including Blue Bone, Febland, Crown Home Decor and Wilde Jave, whose ranges include contemporary vases, ornate carved mirrors and handcrafted lamps. Many of the exhibitors on show have their own contract division offering high quality furniture for hotels, restaurants The Manchester Furniture Show takes place at Manchester Central from 13-16 July. For more information visit


Save the date for Europe’s Only Hotel Design Event Sleep, Europe’s leading hotel architecture, design and development event, returns to the Business Design Centre in London on 26-27 November with exciting new features and exhibitors to ensure it stays ahead in today’s fast-evolving hospitality landscape. With details about the line-up for 2014 just released, here’s a quick snapshot of what’s in store so far… The Sleep Set This year’s challenge for the built-concept room competition (previously called Sleep Hotel) is to create a guestroom blueprint for a new hotel brand which takes as its core value “simplexity”- the emerging theory of a relationship between simplicity and complexity - in a way that provides an original guest experience, translates across any number of gateway cities and delivers ease of maintenance and longevity. – watch this space for further details! Sleep Bar Sleep Bar is the go-to destination at the heart of The Sleep Set in the design gallery, re-imagined by a different design company each year and providing a unique opportunity to create a space with real wow factor that draws the crowds throughout the show. This year sees Swedish-based Stylt Trampoli, who last year won Interior Design of the Year – Bar in the European Hotel Design Awards last November for its inspired design of the Cuckoo’s Nest at the Radisson Blu So, expect the unexpected! Exhibition Stands in the main exhibition hall are almost sold out, ahead of last year but with the same intent to balance leading suppliers with newcomers and introduce several “UK exclusives”, a new look Tech Hub, and a “Roof Terrace”. Designed by a specialist hotel trend among luxury hotels for stunning ‘outdoor rooms’ and roof terraces.


Conference The conference will be packed with thought-provoking and timely content relevant to the hotel design and development audience in 2014 and beyond, including a series of “disruptor” sessions designed to challenge conventional views in the industry. In a move that was widely appreciated by visitors last year, the conference was made free to attend for delegates and the initiative will be repeated this year. The Round Tables, which give delegates the chance to quiz VIP hosts and gain new insights, is another winning formula due to be recreated for 2014. Sleep ReardonSmith Student Award Sleep’s focus on the new and innovative extends to students and will once again include The Sleep ReardonSmith Student Award, this year re-aligned to play a larger part in the show and give the competing students an even better learning opportunity. Open to undergraduates and postgraduates in Europe studying competition brief is created afresh each year and this year students are invited to design a new hotel on a site in the old quarter of a central European capital city. The winner as well as two runners-up will not only have their work displayed at Sleep but will attend an informal coaching session at the event where senior hotel design professionals will talk through and critique their entries one-to-one. The brief and entry details are available on the Sleep website. A late night opening, until 8pm on Wednesday 26th including a cocktail hour from 6-7pm, will give visitors the chance to take in the show and toast The Sleep Set winner announced at 7pm, followed by a presentation to the Student Award winner. Grohe is the Headline Sponsor of Sleep 2014 and event partner of the European Hotel Design Awards which will culminate in a dinner on the evening of 25 November when the winners will be announced in a star-studded ceremony at Park Plaza Westminster Bridge in London.

Sleep represents the best in hotel design, development and architecture. Our curated exhibition, concept spaces and conference inspire hotel interiors across the globe. Be part of something special.

Headline sponsor

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Inspiring and Informative

Hotelier & Hotel Design - June 2014

the UK’s only event for the luxury and boutique hotel industry - The Independent Hotel Show returns to Olympia’s West Hall for it’s 3rd year this October.


With the continued growth of the independent, luxury and boutique sector in the UK the show has become the must-attend event for independent hoteliers and industry professionals from across the UK. The event will once again present a bespoke suppliers and service providers, handpicked to inspire you with new ideas and opportunities for your hotel, alongside expert insight and advice new product showcases.

The event’s handpicked collection of over 250 suppliers feature many companies who exhibit exclusively at The Independent Hotel Show, providing you with a unique opportunity to source new products, services and ideas in one place. Brands already on board for this year include Clockwork Hospitality, Naturalmat Hotel, Tivoli Audio, Artistic Upholstery Ltd, NH Interiors and Linwood. New for 2014, brands to look out for include Mulberry Home, CMS Hospitality UK, Duresta Upholstery, Stylematters, Hansgrohe and Vaughan Lighting. For the latest exhibitor list see www. An in-depth, free-to-attend programme of Business Sessions will once again offer expert insight and advice from leading hoteliers and industry frontrunners. The Innovation Stage will present discussions on areas including interior design, trends and social media through to sustainability. The Business Theatre will feature experts from the business community, identifying the real nuts and bolts of running a

year’s programme booked out in a matter of days and included the likes of Nick Jones, Founder and Chief Executive of Soho House Group, Philip Newman Hall of Le Manoir aux Quat’Saisons and James Lohan, CEO & Co-Founder of Mr & Mrs Smith Hotels. Other exciting feature areas not to miss at this years’ event include The Hub, The VIP Lounge, The Business Clinic, Destination Spa and HotelART. As the industry responds to the needs of the modern traveller, the boutiques boom and the chains take inspiration from independent thinkers, the 2014 event will see hotel owners and operators come together to share ideas, do business, forge new relationships and learn from one another. If you are in the independent, luxury or boutique hotel business, don’t miss The Independent Hotel Show, 21-22 October 2014.




a shower experience like no other The award-winning innovation from leading UK bathroom innovator, JT, has taken the industry by storm in the past 12 months. Their luxury product, the JTSOFTSTONE, created a shower experience like no other when it launched and has seen huge success since. JTSOFTSTONE is a revolutionary an aqua cushion, non slip surface. The ultimate in luxury showering, the JTSOFTSTONE has a contemporary the product retains a premium look, but with the advantage of a non-slip surface – a perfect replacement for unsightly anti-slip mats! The luxury product has gone from strength to strength in the last 12 months, exhibiting at industry events kbb LDN and kbb Birmingham, establishing an exclusive retailer network and securing a £50k London development contract.

Hotelier & Hotel Design - June 2014

JTSOFTSTONE has also been shortlisted and won prestigious industry awards, including a ‘Gold Award for Innovation in Design’ at the Designer Kitchen and Bathroom Awards Ceremony in November 2013.


recognised the impact of the innovative design of the product within the UK bathroom market. in drainage incline and a warm soft touch, non-slip surface that uniquely adapts to the body for enhanced ergonomic comfort. Available in 11 sizes, or bespoke to features a built-in drainage incline and is presented in stunning black, white or cream, complemented with chrome or matching waste grills.

Our love of a beautifully blended aroma inspired both our name, and the lifelong pursuit of exquisite fragrances with the power to seduce and captivate the imagination. Crafting the aroma is at the heart of everything that we create. From soap to candles, to body moisturisers and bath oils, they all start with the subtle art of perfumery.

Allow your guests to feel good with the essence of Arran journeying with us on a sensory escape to their own island sanctuary.

Hand Care | Travel Sets Guest Amenities | Turndown Gifts Bespoke Fragrance Development For further information contact our Hotel Services team on 01770 302 595 or

Economic Bathroom Refurbs for Long Lasting Luxury! O

ver the past ten years, laminate wall panels have become an increasingly popular alternative to tiles in bathrooms and showers. There are the obvious practical reasons for this; no grouting … nowhere for mould to gather … longer life-span … quicker to install... However, advances in laminate technology over recent years have seen a shift from a plastic appearance to

Travelodge over an 11,000 room refurbishment. offers endless possibilities for hotel interiors including cubicle systems, lockers and more. range of vinyl planks and tiles which either interlock or adhere to one-another, rather than being bonded to the

the imagination of over 100,000 home owners a year. and comfortable underfoot, and like our wall panels, save

Hotelier & Hotel Design - June 2014

More and more hotel owners and buyers are now realising the cost savings generated by the speed of installation – a bathroom can be refurbished in one day and ready to sell the same night - while cleaning staff can turn around rooms more quickly, as they are not spending time cleaning grout.


distributes a wide range of wall panelling solutions to a 9mm WBP plywood core which boasts the precisely seamless, watertight connection between panels. Tried panels are often used in leisure changing areas as well as bathrooms. Where space, time and budget are all limited, our range of 3mm thick solid laminate panels can be bonded over tired tiles, eliminating the cost of removing tiles and

Visit or contact us on can contribute to making your hotel a home from home … and save you money!




Business & Legal

Liberis allocates £30m new lending for hospitality sector hospitality sector to meet demand. As banks continue to refuse credit* to small businesses, Liberis has seen a 300% increase in demand from hospitality companies over the last two years requiring funding for new stock, new equipment, Says, Liberis CEO, Paul Mildenstein, “The economy is picking up and these

amount is paid back. This means that the money is only paid back as the business

for improvement and growth which will make them more successful. Yet the funding is still

“Hospitality businesses tell us our funding

outdated lending models. Our lending criteria is based on future card sales which is much more pertinent to a hospitality business and we say yes to 90% of businesses who apply.” Liberis’ business cash advance provides of between, £2,500-£300,000 with repayments based on a set percentage of the business’s future credit and debit card takings until the

one cost agreed at the outset, with no time highs and lows, says Mildenstein. ” The application process is quick and straightforward and doesn’t require business plans, surveys, legal or accountancy advice. Funds are usually with the business within 7-10 days of application. *The Bank of England’s latest Trends in Lending report published recently said the stock of lending

Hotelier & Hotel Design - June 2014

has continued its fouryear decline, contracting by £0.5 billion in the three months to February 2014.


For more information please visit

Liberis CEO, Paul Mildenstein,

The refreshing alternative to a bank loan We’ve helped

thousands of hotels, restaurants and pubs like yours. Hassle free cash that you pay back via your card takings as and when you get paid - in line with your income. No hidden costs, fees or charges.

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Malmaison hotel and Marco Pierre White Dorchester restaurant given zero food hygiene Collection vows rating by Birmingham City Council to protect staff as Brunei boycott continues

Hotelier & Hotel Design - June 2014

Japanese chef Nobu Matsuhisa to open boutique London hotel in 2016


Business & Legal

Why is financial planning so important for hoteliers?

economy? Testimony

Hotelier & Hotel Design - June 2014

What are the biggest challenges faced by hotels and how can they overcome them?


Hotel Design


Hotelier & Hotel Design - June 2014

For a novel way to revitalise hotel reception areas, corridors, bedrooms, meeting rooms, bars or restaurants, Interior Film from David Clouting Ltd is the perfect solution.


adhesion, Interior Film provides

Tel: 01376 518037 complex shapes. Fire rated, easy Email: to clean and maintain Interior Film is hardwearing and remains stable if exposed to heat, humidity or low temperatures.

for the hotel and leisure sectors where speed of redecoration is often critical. Interior Film can be applied to almost any room surface including: wood, metal, plaster board, plastics and melamine. This enables feature walls, doors, furniture, skirting and architrave to be attractively and quickly transformed with minimum disruption and at low cost.

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Air free technology enables Interior Film to be easily applied to give a superb bubble free surface. Available in a range of designs and Leather effect, textured metals and Natural stone, Interior Film is part of a range of innovative interior surface products exclusively offered by David Clouting Ltd


… is the global market leader in the hospitality / hotel industry for in wall / on wall designer glass and mirror TVs. ad notam products have successfully been integrated in interactive multimedia systems of multiple hospitality TV, IPTV and home automation providers and have been applied in many prestigious hotel projects all around the world. Please find below a list of our selected partners.

challenges of operating in ventilation deprived environments and to allow easy and adjustable mounting. The elaborated unique mounting systems accompanying all ad notam products are distinctively designed to suit all particularised placements behind any glass surfaces.

Acentic, AMX, Crestron, Deuromedia, Docomo Inter Touch, Enseo, Eona, Hoist Technology, iBAHN, KoolConnect, Locatel, Nomadix, Quadriga, RTI, Swisscom and Teleadapt.

Specifically in Hotel applications guests want complete satisfaction! ad notam provides the ability to surprise guests with something they have never seen before? Plus they make the ultimate good first impression. Guests are always eager to return when they have been spoilt in suites with the latest dimensions in entertainment and media systems. In combination with MAGIC MIRROR® the ad notam display active matrix completely disappears when turned off. Whether recessed into the wall, or hung as a picture, applied freestanding or even integrated into your furniture. The only limit is your imagination!

ad notam guarantees the compatibility of their monitor systems with all interactive multimedia interfaces as long as the implementation will be realised by RS232, RJ12, or IR. ad notam has different remote control options in the portfolio incl. water resistant and waterproof solutions. The waterproof universal & learning IR remote control is pre-programmed with the latest library of codes, and has factory default settings for ad notam monitor systems and RC5 codes.

Hotelier & Hotel Design - June 2014

ad notam’s “hotel mode” enables you to pre-program and to specify the OSD menu. This safeguards against any unauthorised reprogramming of the TVs menu system. Additionally the hotel’s corporate branding can easily be integrated into the software to enhance the visual identity.


All ad notam products are totally customisable to individual requirements. ad notam offers the unique option of smoothly merging custom made glass with a multimedia monitor system in order to attain brilliant, crystal-clear images that look like they spring directly up from the glass. MIRROR IMAGE® is the monitor system by ad notam designed and certified especially and exclusively to be installed with customised glass and mirror surfaces. Whether behind a crystal mirror or a MAGIC MIRROR®, MIRROR IMAGE® turns a mirror into an infotainment mirror “communicating” with its surroundings, meeting the highest requirements in image quality and glass design. All ad notam monitor systems are custom-engineered display technology. They are exclusively designed to overcome the unique

ad notam MIRROR IMAGE® is custom engineered even for the harsh bathroom environment. It is protected against humidity by a special casing, and is explicitly rated for operation in the bathroom. This allows ad notam screens to redefine every bathroom. No matter whether embedded into the wall, mounted on the wall or free-standing, they integrate seamlessly into the bathroom décor and offer an extraordinary harmonious ambience of entertainment. ad notam configurations can also benefit from Touch PAD control WITHOUT Remote. You can also provide executive floors, showrooms and reception halls with a stylish and impressive look. ad notam has solutions to create media and videowalls that will surely impress guests. Mediawalls allow you to play multiple videos simultaneously while videowalls make your message appear with a commanding presence. An eyecatcher at all events. With MIRROR IMAGE® integrated in spas, salons and gyms guests can watch the latest films, the most important society news or most spectacular sport events with ease and all the while relaxing with a wellness treatment or keeping fit. This innovative MIRROR IMAGE® interior technology provides that extra something that will set any establishment apart from the competition.

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Are your hotel door locks no longer supported?... Magnetic Key Cards failing?

Our solution is the TLJ Infinity The TLJ Infinity covers old holes so no filler, paint or new doors are required. The TLJ Infinity instantly replaces the Vingcard Classic lock, meaning there is no guest stress and it is a quick, easy and cost effective upgrade to RFID contactless cards. Call our sales team on 01482 830334 to find out more.

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The Innovative Market Leader In Bespoke Designer Glass & Mirror TV Systems





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The best for your guests...

...Bespoke switches and sockets exclusively for hotels from Focus SB Focus SB specialise in bespoke switches and sockets to suit your interior design and layout. Plates can be designed with guests in mind and American, European or Chinese sockets can be included, along with the latest audio visual inserts. All available in a large range of styles and finishes. Call us today to discuss your requirements.

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Are your energy savers intelligent enough to stop guests cheating?

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TLJ Security Systems Ltd 68-78 Leads Road, Hull, East Yorkshire HU7 0BY. Telephone: 01482 830334 Fax: 01482 825372 Email:


IconIc Hotel SpecIfIeS KemmlIt

Hotelier & Hotel Design - June 2014



Following a three year ÂŁ220 million restoration and refurbishment programme, overseen by project architects ReadonSmith who led the design team, the Savoy reopened in 2010 to critical acclaim. refurbishment, over 700 Kemmlit systems and bench seating by approved contractor Chorus. Kemmlit UK who also offer a design, project management and installation service.

The Savoy, situated on the Strand in London, is one of the world's most iconic hotels and has welcomed guests including

Contemporary carpet designs inspired by the archives.

Business & Legal

Hotelier & Hotel Design - June 2014

A new style of funding for hotels


Regular upgrades and new touches to stay on-trend are vital to ensure your hotel stays competitive and attractive to customers. Guest expectations are higher than ever and with sites like Trip Advisor directly impacting on customer bookings and reputation, you can’t afford to be anything but chic.

Whether you’re just lifting the decor, replacing soft furnishings or lighting or adding new amenities, it’s essential the finance you invest reaps the maximum return. But where is that finance available from these days? Traditional banking and loan models don’t provide the flexible, simple help that most hoteliers need for such projects and, more importantly, the funding is harder the come by. Latest figures suggest that the scale of the SME funding gap in the UK is huge, with estimates from £29bn to £59bn.

So what are the finance options for hoteliers needing to fund upgrades and refurbishments? Ironically the economic crisis has brought a much-needed shake-up, opening up opportunities for new funding sources for hoteliers and forcing the SME funding sector to innovate. The funding landscape for the hospitality sector is beginning to look more diverse and vibrant and hoteliers should be aware of the rapidly growing alternatives to traditional lending.

Business cash advance: This is an area that is seeing considerable growth and is very successful and popular in the US. One of the companies leading the way here in the UK with business cash advance is Liberis, which to date has given more than £70m in funding to small businesses advancing between £2,500-£300,000 each time. How it works is that the business owner receives an unsecured cash injection which is repaid based on a set percentage of the business’s future credit/debit card receipts until the full payback amount is reached. In short, the money is paid back only as the business earns, so it’s completely linked to cashflow; in slow months, you’ll pay back less and in busy months you’ll pay back more. According to its CEO, Paul Mildenstein, “The simplicity and flexibility of the Liberis model is a real bonus for hoteliers — one cost, agreed at the outset, with no time limit on repayment, so it fits perfectly with the seasonal highs and lows of the business. Plus we don’t judge how our customers want to spend their money, so we don’t need to see the refurbishment plans.” Crowdfunding: The idea here is that everyone around you is a potential investor. In the past few years this has been used as a more realistic alternative to traditional venture capital. It enables large numbers of individuals to support a project by contributing a small amount of capital towards a total funding target. The return on investment can either come in the form of rewards (products) or equity.

“The simplicity and flexibility of the Liberis model is a real bonus for hoteliers - one cost, agreed at the outset, with no time limit on repayment, so it fits perfectly with the seasonal highs and lows of the business.”

Asset-based financing: This model allows SMEs to access faster, more convenient funding by putting up their assets – anything from inventory, equipment, or accounts receivables – as security against a loan, instead. It’s a good option for businesses that might have lower credit ratings and thus could face untenably high fees – or even be rejected – with a more traditional loan. Remember, there is no one-size-fits-all solution so it’s important to take advice and make an informed decision. But it does seem that that funding opportunities for hoteliers are back out there.

Hotelier & Hotel Design - June 2014

Peer-to-peer lending: This is allowing consumers and wealthier investors to lend to many creditworthy businesses at once, and thereby spread their risk. This then enables the business to borrow from many different people, accepting the lowest interest rate offer – meaning both the business and the investor win.


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Hotelier and Hotel Design - June 2014  
Hotelier and Hotel Design - June 2014