Hotelier & Hotel Design - July 2014

July 2014

Hotelier & Hotel Design Magazine

Featuring: Industry News Hotel Design Focus Plus Business & Legal

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July 2014

Contents Industry News Venue Profile Furniture Events Kitchen Business & Legal Hotel Design Focus

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www.hotelierandhoteldesign.co.uk

Contact Us Richie Pankhurst

Publication Manager 01843 591523 richie@hotelierandhoteldesign.co.uk

Tony Little

Publishing Director 01843 595818 tony@hotelierandhoteldesign.co.uk

Jeremy Tring

Editor jeremy@hotelierandhoteldesign.co.uk

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Industry News

Shangri-La Hotel Tianjin Opens This August The 304-room hotel is located in the new development area of Hedong District beside the city's famous Haihe River. All guestrooms and spectacular views of the river and Tianjin's signature colonial architecture lining the riverbank.

Shangri-La Hotel, Tianjin’s reservation lines are now open for guestroom and event bookings. Catering to both business and leisure travellers, the hotel will open its doors on 8 August 2014 with an introductory rate of RMB888, single, and RMB988, double, plus 15 per cent service charge. The rate includes accommodation in a Deluxe River View Room, breakfast, 20 per cent savings on laundry and a treatment at CHI, The Spa. Hong Kong-based Shangri-La Hotels and Resorts, one of the world’s premier hotel companies, currently owns and/or manages more than 80 hotels under the Shangri-La brand with a room inventory of over 34,000.

Royal Plaza Hotel in the Walt Disney World® Resort Converts to B Resort & Spa Rising from the site of the former Royal Plaza Hotel, B Resort & Spa is set in the heart of the Downtown Disney® area, minutes from Walt Disney World® Theme Parks and the Orange County Convention Center.

Hotelier & Hotel Design - July 2014

Following a massive, top-to-bottom redesign, the new 394-room resort promises to be equally fun for adults and children with luxurious appointments, modern touches, innovative technologies and an array of unique activities. Special limitedtime introductory rates start at $159 per night through June 30, 2014.

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designation for the B Hotels & Resorts® brand and we are thrilled to introduce travelers to such an incredible, unique product in one of the world’s top business and leisure travel destinations,” said Keith Wolling, the property’s general manager. “This is a fourstar resort with attractive prices and a team that is committed to delivering unforgettable, customized experiences to virtually every type of traveler.”

Holiday Inn to Open First Hotel in Belarus in 2016 InterContinental Hotels Group (IHG) has announced the signing of the the new build property will operate under a franchise agreement with Hospitality Group LLC. InterContinental Hotels Group (IHG) has announced the signing of the the new build property will operate under a franchise agreement with Hospitality Group LLC. Holiday Inn Minsk will also feature the brand’s signature Open Lobby.

The Holiday Inn Open Lobby takes a unique approach to the in-hotel experience for guests, which has transformed the traditional hotel lobby format by combining the front desk, lobby, restaurant, bar, lounge area and business centre into one open, cohesive space, while refreshing the design to give it a more contemporary feel. The Open Lobby has been established by understanding how people use space at home in order to or have fun in one integrated space.

The 205-room hotel will also feature nine suites, a gym, parking for 35 vehicles, four meeting rooms and breakout rooms, and a restaurant and lounge area. The hotel’s design creates an atmosphere that is warm and welcoming for guests.

Industry News Wyndham Hotel Group Launches New Turkish Website

Portmarnock Hotel & Golf Links, Co. Dublin, Ireland Sold for £29.8 Million

The launch of the platform, which includes content and promotions for Turkish-speaking markets, is part of Wyndham Hotel Group’s overall strategy to drive more bookings directly through proprietary online distribution channels.

On behalf the Statutory Receiver, Mr Simon Coyle of Mazars, JLL has advised on the disposal of Portmarnock Hotel & Golf

Wyndham Hotel Group, the world’s largest hotel company with approximately 7,500 hotels and part of Wyndham Worldwide Corporation (NYSE: WYN),

Europe Real Estate PLC for a sale price of €29.8 million.

new Turkish-language website to support its rapid expansion in the market.

The Hotel Group is the largest hotel company in Turkey based on the number of open and operating hotels. Currently, it has 30 properties in the country under the Wyndham Hotels and Resorts (four hotels), TRYP by Wyndham (two hotels) and Ramada (24 hotels) brands.

Hotels across all three brands are now bookable on a single, state-of-the-art Turkish-language website, www.wyndhamhotelgroup.com.tr. The launch of the platform, which includes content and promotions for Turkish-speaking markets, is part of Wyndham Hotel Group’s overall strategy to drive more bookings directly through proprietary online distribution channels.

for a sale price of €29.8 million. On behalf the Statutory Receiver, Mr Simon Coyle of Mazars, JLL has advised on the disposal of

The hotel, which was originally placed on the market with a guide price of €20.0 million, attracted numerous bids from both domestic and overseas investors, including drawing substantial interest from both wealthy North American and Asian capital sources.

Dan O’Connor, Vice President at JLL, who handled the sale on behalf of the Statutory Receiver, described it as a “highly competitive sales process, which underpins the strength and depth of buyer demand currently prevailing within the Irish hotel investment market”.

“We are delighted to announce the sale of Portmarnock Hotel & Golf Links, both at substantial premium to guide price and marketing launch to signing contracts. The successful sale is a testament to all of the hard work undertaken by Mazars and NAMA, who oversaw the property during its three years of receivership, our legal advisers Byrne Wallace, Mr Andrew Langwallner of Hotel Asset Management Limited and all of the management team and staff at Portmarnock Hotel & Golf Links”, commented Mr O’Connor.

“I’m thrilled that as the market leader in Turkey, we are able to support our brands and provide direct access to guests in-language,” said Rui Barros, Wyndham Hotel Group’s senior vice president and managing director, Europe, Middle East, Africa and Indian Ocean. “Our new Turkish website will enable us to better serve the growing number of travellers in the market as well as help us deliver more bookings to our hotels at the highest rates and the lowest cost of distribution.”

Declining Results for London Hotels for May 2014 STR Global’s preliminary May data for London indicate declines in the three key performance metrics.

a 2.0-percent decrease in revenue per available room to GBP120.76.

RevPAR in London is expected to increase 5.0 percent during 2014.

UEFA Champions League Final, which pushed hotel performance to new levels for the month last year”, said Elizabeth Winkle, managing director of STR Global. “The rest of the year, however, looks positive all through, as the U.K. economy and the eurozone are expected to grow further”.

STR Global will release May 2014 results in two weeks. The May edition of the STR Global Hotel Market Forecast is now available.

Hotelier & Hotel Design - July 2014

Based on daily data from May, London reported:

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Industry News

Summer Events Create Strong Demand For London The pomp and ceremony of iconic events and international sporting contests continue to prove as strong booking drivers for London hoteliers, according to forward-looking data from TravelClick.

The pomp and ceremony of iconic events and international sporting contests continue to prove as strong booking drivers for London hoteliers, according to forward-looking data from TravelClick, leading provider in hotel market intelligence.

birthday of the Queen includes a ceremony performed by the British and Commonwealth armies on Horse Guards Parade and is attended by the senior members of the Royal Family.

The world’s most famous horse race, Royal Ascot, which sees a daily horse-drawn procession from Windsor Castle to Ascot Racecourse, led by the royal carriage, continues to drive summer hotel bookings in the Capital. On average, over

Starwood Announces Dual-Branded InterCityHotels in Property For London Germany and offer an exciting range of accommodation in the heart of the historic Tobacco

Austria Offer Free E-papers

Access to the library takes place via the hotel's own WLAN network.

Publications will be downloadable London. Aloft London Tobacco Dock will be the second Aloft hotel in London in PDF format via a so-called media box and can be read and saved on a laptop, tablet or smart market. phone. signing of a dual-hotel development in London. Scheduled to open in early

Located in Tobacco Dock – an emerging business and residential area in

under the InterCityHotel brand in Germany and Austria are to offer a special service to their guests in the shape of a digital media library that provides a selection of national “We look forward to a long-term collaboration with the Fawzia Mubarak Al- and international newspapers and Hassawi Group as we expand our portfolio of mid-market hotels in London,” periodicals in “e-paper” format.

Hotelier & Hotel Design - July 2014

ideally situated within easy reach of The City, Canary Wharf and London’s popular attractions such as Tower Bridge and The Tower of London. In addition, Tobacco Dock boasts one of the capital’s biggest meeting, arts and event spaces with a Grade I listed warehouse on the banks of the River Thames.

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growth in the United Kingdom and illustrate the strong demand for stylish, yet affordable accommodation in mature and strategically important markets such as London.”

“We are delighted to be entering into a partnership with Starwood Hotels & Resorts and look forward to opening these two new hotels in London. I believe that the strength of Starwood’s global brands, combined with our fantastic further investment into this up and coming area of London. Furthermore, with this project will be successful both in terms of market awareness as well as bottom line results,” said Mrs Fawzia Mubarak Al-Hassawi, President, Fawzia Mubarak Al-Hassawi Group.

Access to the library takes place via the hotel’s own WLAN network.

Publications will be downloadable in PDF format via a so-called media box and can be read and saved on a laptop, tablet or smart phone. Use of the media box does not require any prior installation or registration, meaning that hotel guests will have convenient access to the extensive portfolio of media titles 24 hours a day.

Industry News

Boutique Hotel and Lifestyle Summit was a two day event held at The Motcalm Marble Arch. It was an attempt of accumulating ideas from specialists in different occupations for enriching boutique hotel industry.

In the two-day hotel summit held on 12th and 13th May, 2014 at The Montcalm London Marble Arch, over two hundred speakers and delegates from all corners of the globe emphasized on the needs of boutique hotels.

It was an encouraging effort by the participants against a discouraging economic environment as existing in Europe and other parts of the world. In explored.

This was a global event as evident from the countries represented. The list included Australia, Dubai, Germany, Hong Kong, Iceland, Ireland, Italy, Nigeria, Romania, Sweden, Switzerland, The Netherlands, United States of America, and of course UK. The gathering in this summit was represented by professionals from different private clubs, travel operators, luxury hotel suppliers, and tourist boards.

If they were not enough, there were representatives from IT companies, marketing, recruitment agencies, and even asset management and venture capital concerns. Members of press were of course not to be missed out.

Hard Rock Hotel Opens in Ibiza Ibiza, this month in Spain. The weekend-long grand opening celebration will take place on June 13-14, featuring Grammy-Award winning artist, Nile Rodgers of Chic, applauding the addition of the newest property and 20th hotel in the Hard Rock portfolio.

Strong Performance for UK Chain Hotels at Heathrow Airport Hotels in Heathrow experienced year-on-year increases in April for total revenue per available room (TRevPAR) and gross operating

by 3.7% and 5.4% respectively, in a further boost to calendar-year-to-date results, according to the latest data from HotStats.

In April, revenue per available room (RevPAR) improved by 3.6% to £56.13 thanks to an occupancy surge of 5.7 percentage points to 80.9% and despite an ARR decrease of 3.8% to £69.37. TRevPAR levels were further boosted by non-rooms revenues cost control delivered a 2.9% increase in departmental operating With overheads per available room by 5.4% to £26.36 compared to the same period last year, representing a

In April, North East hoteliers recorded an increase of 3.9% in RevPAR, according to the latest data from HotStats. However, this increase was

RevPAR performance (+3.9% to £48.11) was achieved through rises in occupancy of 1.1 percentage points to 73.8% and in average room rate (ARR) of 2.4% to £65.19. Revenues per available room grew from meeting room hire (+14.4%) and leisure (+1.1%) while dropping from food (-1.7%) and beverage (-7.9%), and as a result TRevPAR increased by 0.9% negated the revenue increases which and a 0.7 percentage point increase

Ibiza, this month in Spain. The weekend-long grand opening celebration will take place on June 13-14, featuring Grammy-Award winning artist, Nile Rodgers of Chic, applauding the addition of the newest property and 20th hotel in the Hard Rock portfolio.

£17.81.

Hotelier & Hotel Design - July 2014

Boutique Hotel and Lifestyle Summit Closes in London

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Boutique luxury on the wild side The Mansion at Port Lympne Reserve has opened its doors to guests as a new boutique hotel.

Located in beautiful grounds which are home to many rare and endangered species, this will be the only hotel to be found inside a wild animal park, offering guests a truly unique experience.

The Edwardian Mansion is also steeped in history, having once been a private home visited by the likes of Sir Winston Churchill, Prince Edward and Mrs Simpson and Lawrence of Arabia.

The living quarters have now been transformed into six individually decorated bedrooms and suites for visitors to relax in while enjoying unrivalled views across the Romney Marsh and English Channel, before waking to the sounds of exotic wildlife.

Inspired by their unique settings, the suites include: Rex Whistler Room Named after the artist, designer and illustrator who decorated the Tent Room in the 1920s (which can still be seen today), this bedroom above the entrance enjoys charming views across the unique hippo water feature. original built-in wardrobes and en-suite bathroom, the room includes a king size sleigh bed.

Chaplin Bridal Suite Indulge in a stay in this romantic bridal suite, with private sitting room, original luxurious marble bathroom and king size bed. With a colour scheme to compliment the indulgent bathroom and views of the sunrise, couples are sure to adore this beautiful suite on the night of their wedding. Charlie Chaplin was a regular guest at the Mansion in the 1920s, when he would enjoy parties and himself entertain fellow visits.

Sir Herbert Baker Room A beautiful twin bedroom with views across the south terrace and Romney Marsh and extending to the English Channel, this room is inspired by the man who designed the original house, taking inspiration from the Dutch colonial style. Guests can relax in their own en-suite or doze on their individual sleigh beds.

Sir Herbert Baker Room A beautiful twin bedroom with views across the south terrace and Romney Marsh and extending to the English Channel, this room is inspired by the man who designed the original house, taking inspiration from the Dutch colonial style. Guests can relax in their own en-suite or doze on their individual sleigh beds.

Sir Winston Churchill Room A regular guest at the Mansion – indeed within the Churchill Collection are many paintings of the grounds by the great man – it is only right this famous leader is celebrated in the name of a room. With a colour scheme inspired by the vibrancy of the southern terrace, this bedroom looks out over the grand pond and cascading fountain. It also includes a king size bed and en-suite.

TE Lawrence Room Another famous visitor, Lawrence of Arabia names this bedroom to the west side, giving guests the opportunity to enjoy evening sun from the king size four poster bed (without canopy). With a colour scheme prompted by the evening autumnal light, the room overlooks the famous Lime Tree Avenue, Trojan Steps and West Terrace. with other guests – cheered on by residents who had never before seen aeroplanes.

Sir Philip Sassoon Bridal Suite This politician and art collector was the original owner of the Mansion, having commissioned its creation shortly before the First World War because he needed a home in his constituency where he could live for two months of the year during the is named in his honour. Couples can indulge in beautiful sunsets and enjoy the comfort of a four-poster canopy super king size bed. The suite also includes private bathroom and dressing room.

The renovation of these rooms and suites has helped restore the grand building to its original purpose, providing an elegant and luxurious escape.

Sam Lloyd, Hospitality and Events Manager at Port Lympne Reserve, explains: “I’m very excited about the renovated Mansion as it starts its life as a hotel, weddings and events venue for the people of Kent and beyond.

“The Mansion’s early life was as a home where parties were thrown and guests could then spend the night, so I am particularly proud to be able to return the property to its original use.” opportunity to combine a relaxing and luxurious retreat with a wild day of safaris and animal experiences as the package includes entrance to Howletts Wild Animal Park as well as Port Lympne Reserve. In addition, afternoon tea or picnics will be offered on selected weekdays and Sundays, as the perfect way to relax after a day exploring.

The transformation of the Mansion into a boutique hotel was the ultimate step in Port Lymnpe Reserve’s plans to create a truly unique safari resort, which already offers family glamping at Elephant Lodge, VIP luxury at Livingstone Cottage and an authentic African safari at Livingstone Lodge.

This is soon to be followed up with plans to create a new Tree House Hotel, a luxurious treetop retreat offering breathtaking views across the park; and Pinewood, an immersive overnight experience for school children. The latter will be in close proximity to the animal enclosures, giving guests the real feeling of camping in the wild.

In addition, a new restaurant that allows guests to take freshly made pizzas and a selection of other delicious food to their tents was opened for the 2014 season.

For further information and to book please visit www.aspinallfoundation.org/short-breaks or call 0844 855 0274.

Furniture

Pub Stuff gearS uP for the World CuP With the launCh of the neW ‘Pub Stuff in a box SPortS bundle – World CuP edition’ With a Summer of sport upon us and the much awaited World Cup in Brazil only a matter of weeks away, Pub Stuff Ltd have developed the perfect contract furniture Sports bundle for pubs, bars, restaurants, cafés and clubs all seeking to create the best possible environment for their football mad customers.

“We’ve already seen a great response to our attractive ‘Pub Stuff in a box’ concept of bundling furniture at discounted prices to meet various market needs,” said Pub Stuff Director, Sally Huband. “The new Sports Bundle – World Cup Edition is totally in line with how our customers adapt to changing seasons, trends and usage requirements. In no time at all they can transform their venue into the place to be for world cup followers and then re-use it for further sporting events

during the year.”

She continued, “Pub Stuff are ideally placed to present this to our customers given our extensive furniture stocks and rapid response times, our service is very much about providing availability and reliability for great quality products at very affordable prices. The Pub Stuff in a Box Sports Bundle – World Cup Edition is a very compelling and cost effective proposition in terms of price, quality and content.”

The concept of Pub Stuff in a Box (World Cup Edition) is to provide discounted contract furniture bundles that take the stress out of choosing the furniture required. It is easy to be quickly up and running with a complete functional, stylish and modern environment for customers to enjoy.

Hotelier & Hotel Design - July 2014

Pub Stuff in a Box Sports Bundle

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Included in the bundle is: 1 x Chunky High Square Poseur Table 4 x Chunky High Stools 4 x Chunky Low Stools 4 x Chunky Square Dining Tables 4 x Ohio Dining Chairs The ‘Pub Stuff in a Box Sports bundle – World Cup Edition’ is competitively priced at just £799 and can be customised with a great choice of fabrics, the option to add seat pads if required and can be obtained in either Dark Walnut or Soft Oak colour wood.

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Furniture

Sleek space saving solutions from P C Henderson From luxury boutique hotels through to hotel chains, there is a vast range of sliding and folding doors gear space. These solutions can help increase space in foyers, bar areas, function rooms and bedrooms and allow light

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Hotelier & Hotel Design - July 2014

An open environment allows easier movement from one room to another with an open concealed partition but being able to close the partition when required can also create another room to enable multiple functions to take place.

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movement with a soft stop mechanism. This removes the space required for a swing door and eliminates loud slams – an important factor to allow guests a silent night’s sleep and a constant sore point on many hotel and business travel forums.

An example of clever use of space is where replacing a swing door with a sliding door for a bathroom can create more room to allow a much desired bath to be installed instead of only a standing shower. Partitions can be cleverly used for a sleek When considering exterior doors, the use of sliding and folding door hardware is ideal to suit the growing trend for the indoor / outdoor experience. Exterior folding doors are seeing a surge in popularity as they can create a transition from foyer or bedroom to the garden bringing the outside in. During warm weather the doors can be completely opened to allow light, air and access to outside. This is particularly useful when large groups are visiting or using hotel restaurants in the summer

for easy access and visibility for serving tables. For example, for a wedding venue hotel, the entire experience will be transformed allowing guests to move outside without any disruption to the day’s proceedings. delivered with a variety of sliding and folding door solutions. In plan and interior/exterior experience demands. With varied considerations for interior and exterior projects such as low headroom, weight of doors, style, reliability and security, P C Henderson will have a solution to enhance the outcome.

Events

Ramadan observance at Manchester Furniture Show 2014

Once again, the Manchester Furniture Show will take place during the month of Ramadan.

The show organisers have taken advice from Manchester Central Mosque and will be providing a suitable prayer room and washing facilities, during the build-up, open days and breakdown of this year’s event.

Show director, Theresa Raymond, said “we want all of our exhibitors and visitors to feel comfortable and welcome at the show. If anyone has any special requirements we are always happy to do our best to provide them. We have many exhibitors and visitors who are Muslim and we hope these facilities will make their trip to Manchester easier to manage.”

Hotelier & Hotel Design - July 2014

The Manchester Furniture Show takes place from 13 – 16 July at Manchester Central.

For further information, please contact:

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Tel. 020 8387 1272 Em. theresa@manchesterfurnitureshow.com

www.manchesterfurnitureshow.com

Events

Independent Hotel Show 21-22 October 2014

Inspiring and informative – the UK’s only event for the luxury and boutique hotel industry - The Independent Hotel Show - returns to Olympia’s West Hall for it’s 3rd year this October.

With the continued growth of the independent, luxury and boutique sector in the UK the show has become the must-attend event for independent hoteliers and industry professionals from across the UK. The event will once again present a bespoke collection of the UK’s to inspire you with new ideas and opportunities for your hotel, trend reports and new product showcases.

The event’s handpicked collection of over 250 suppliers feature many companies who exhibit exclusively at The Independent Hotel Show, providing you with a unique opportunity to source new products, services and ideas in one place.

Brands already on board for this year include Clockwork Hospitality, Naturalmat Hotel, Tivoli Audio, Artistic Upholstery Ltd, NH Interiors and Linwood. New for 2014, brands to look out for include Mulberry Home, CMS Hospitality UK, Duresta Upholstery, Stylematters, Hansgrohe and Vaughan Lighting. For the latest exhibitor list see www.independenthotelshow.co.uk An in-depth, free-to-attend programme of Business Sessions will once again offer expert insight and advice from leading hoteliers and industry frontrunners. The Innovation Stage will present discussions on areas including interior design, trends and social media through to sustainability. The Business Theatre will feature experts from the business community, identifying the real nuts and bolts of running a booked out in a matter of days and included the likes of Nick Jones, Founder and Chief Executive of Soho House Group, Philip Newman Hall of Le Manoir aux Quat’Saisons and James Lohan, CEO & CoFounder of Mr & Mrs Smith Hotels.

Other exciting feature areas not to miss at this years’ event include The Hub, The VIP Lounge, The Business Clinic and Destination Spa. As the industry responds to the needs of the modern traveller, the boutiques boom and the chains take inspiration from independent thinkers, the 2014 event will see hotel owners and operators come together to share ideas, do business, forge new relationships and learn from one another. If you are in the independent, luxury or boutique hotel business, don’t miss The Independent Hotel Show, 21-22 October 2014.

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Kitchen

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Business & Legal

Flexible funding solutions for fast paced businesses

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shley Business Finance has been funding pubs, hotels and restaurants for over 21 years. The funding solutions are tailored for the business needs, with the Business Cash Advance and the Business Loan working particularly well for the hospitality sector due to the fast paced nature. “Often these businesses need funds quickly to resolve pressing issues like a Vat bill, pay staff wages, replace equipment or carry out much needed refurbishments” observes Chairman Jonathan Cranston Ashley have gained invaluable insights into how these businesses work and the pressures they face are often unsympathetic to. They understand that businesses have a history and will always work to accommodate those with past or current credit issues. By working with these businesses and listening to their issues and needs, Ashley has been able to develop funding products that are tailored to the requirements of each business they work with.

“Often, small business owners are unaware of the

Hotelier & Hotel Design - July 2014

understand the needs of the small business and

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“Flexibleoptionsand convenient repayments are paramount in allowing business owners to easily apply for additional funding to grow and expand”.

solution ensures that repayments are only made when sales are made – therefore a bumper period will repay sooner, or if they hit a quiet period, they are not stretched to pay back more than the business can afford.

“For companies with a more predictable turnover, an Ashley Business Loan is often a preferred solution”, says Jonathan “the Loan amount is based on the businesses annual turnover and repayments are made via a weekly direct debit over a period up to 18 months to suit” Being a well established funder, Ashley does not make rash promises of ‘guaranteeing funds in an hour’. Funding has to be offered responsibly to ensure that the business can comfortably afford the repayments and that the survival of a business is not jeopardised. Ashley will always work with the business to aim for funding within 7 days.

Ashley is known in the industry as ‘The Friend of the smaller business’ – and this is our ethos – providing funding solutions to businesses in need of help so for any business funding – ‘Just Ask Ashley!’

The refreshing alternative to a bank loan We’ve helped

thousands of hotels, restaurants and pubs like yours.

Hassle free cash that you pay back via your card takings as and when you get paid - in line with your income. No hidden costs, fees or charges.

Call now for a quote ksop ksm qksr F 555@*' #0'1@!-@3)

Business & Legal

Liberis joins funding portal as Queen’s Speech could reveal mandatory referral by banks

N

ew research reveals almost a third of micro businesses are turned down for bank funding –

Hotelier & Hotel Design - July 2014

advance and has facilitated funding of more than ÂŁ75m

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TO LIVE, TO LOVE AND PERHAPS TO DREAM…..

John Marks, one of Europe’s leading uniform suppliers, have over the past 20 years often found the hotel industry the total outlook is much more dynamic giving John Marks’ designers a chance to dream……. creating work wear that can be enjoyed as well as comfortable, on trend but also

We design and create uniforms which will inspire.

We design and create uniforms which will inspire.

We customise our quick delivery or offerto a We customise our quick delivery programmes or offerprogrammes bespoke designs specifically

Hoteliers should chose garments that give staff a coherent, contemporary image from front to back of house.

If only one area needs refreshing or updating, garments should not be chosen in isolation, even if it is from John We design and create uniforms which will inspire.

We work with the best hotels and chic boutiques, but are competitive enough to meet the needs of Marks extensive stock catalogue, otherwise staff identity We work with the best chic boutiques, but are largehotels multi siteand chains.

We customise our quick or offer bespoke designs specifically to a becomes blurred and the designers’ concept stays only competitive enough to delivery meet programmes the needs of large multi site concept/brand.

JOHN MARKS a dream. Uniforms, as the word suggests, should help chains. bring different departments, making the staff feel We work with the best hotels and chic boutiques, but are competitive enough to meet the needstogether of concept/brand.

large multi sitetruly chains.inspirational JOHN MARKS – great service with “made in the UK” style.

JOHN MARKS

shape and size, and encouraging customer enjoyment and loyalty.

At the end of the day, modern fabrics are all tested to perform washing, wearing and tearing, so it is the design detail, the customization and the personalization that will ensure that they are loved and enjoyed.

ANDAZ TOKYO TORANOMON HILLS OFFICIALLY OPENS ITS DOORS Hyatt Hotels Corporation

Hotelier & Hotel Design - July 2014

and the twelfth Andaz hotel globally.

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Ponte Giulio announces UK landing Ponte Giulio, one of Europe’s largest manufacturers of disabled products The Italian manufacturer of elegant solutions for a safer, stylish bathroom is now selling products worldwide through distributors and its sister company bathroom range to the UK market rather than the usual clinical and functional What has distinguished the Ponte Giulio brand is its commitment to designing products that guarantee a safe and pleasant use of the bathroom for people all

led to a specialism in products that are more aesthetically pleasing than other is appropriate for hospitals, nursing homes, hotels and other commercial and Enrico Carloni, Ponte Giulio’s General Manager, said: “The Ponte Giulio range They appeal to those who are proud of the appearance of their bathroom, or

manufacture standard and bespoke basins as well as shower trays in “We offer coloured products that are soft and warm to architectural and design community solutions and options, with soft, warm lines compatible with today’s For the latest on Ponte Giulio and its product ranges, call Ponte Giulio on 01273 735005 or email enquiries@pontegiulio.co.uk

Stylish, accessible bathroom products

ACCESSORIES

Ponte Giulio is one of Europe’s largest manufacturers of safety solutions for bathrooms and has developed a range of products suitable for all to use, without substituting style for practicality.

Our bathroom solutions are designed with safety and comfort in mind, helping to provide functional, accessible bathrooms that are aesthetically pleasing, with a range of products, including grab bars, shower and bath seats and accessible bathroom accessories.

01273 735 005 enquiries@pontegiulio.co.uk www.pontegiulio.co.uk

BATHS

SHOWERS

Hotel Design Focus

Why choose wood?

The most persuasive argument is the fact that people respond so warmly to real natural timber - seeing it as a stamp of comfort and luxury. This is particularly pertinent in the hotel and leisure industry, where a sense of comfort and luxury is a sought after aspect in any interior scheme. Aesthetically and

of what goes underneath; from This form of heating is growing in popularity and whilst some solid

which is fully compatible with most electrical and hot water systems.

are a design classic which is here to stay.

But there are other arguments just as strong for choosing solid hardwood. Old-fashioned concerns

include acoustic damping: Solid hardwood is a product naturally warm to the touch and is inherently quieter underfoot than cheaper enhanced by using sound-absorbing

addressed by the development of where transferred noise can pose problems. for areas where spillage may areas. Maintenance programmes turn their attention to the look of the the introduction of new generation was originally developed to maintain natural Oak remains the perennial developing for both the very light time in a busy hotel environment. the natural grain of the timber to hardwood has a major advantage pattern can be further enhanced by will not gap unevenly. It goes down easily and quickly and is ready to

Hotelier & Hotel Design - July 2014

wash. Recently used in several high

34

sealed in situ. This represents a considerable saving in man-hours and logistical planning.

in both the short and the long term.

Fitting systems too are now highly

locations is a solid board laid as an

architects and designers. but solid hardwood remains one of the most traditional and best-

easy to install and easy to live with.

Above all though‌ people like both the look and the feel of real wooden like them.

underfoot.

Hotel Design Focus

International Hotel Chain goes with Kemmlit Radisson Hotels is an international hotel company with more than 420 locations in 73 countries. The company is synonymous with outstanding levels of service and comfort and are considered to be at the forefront of the hospitality industry.

Hotelier & Hotel Design - July 2014

Radisson has hotels located in many UK major cities including: London, Manchester, Birmingham, Glasgow and Belfast.

36

As part of an ongoing refurbishment programme, Radisson selected Kemmlit to supply and install their high performance metal lockers for the staff rooms in 7 of their Southern England based hotels including the impressive Radisson Edwardian in Bloomsbury. The metal lockers feature sloping tops, digital locking systems and integrated bench seating and were installed by Kemmlit’s specialist contractors.

In addition, Radisson also chose Kemmlit’s Cronus cubicle system for a multiple cubicle system. of quality cubicle and locker systems from Kemmlit UK who also offer a design, project management and installation service.

www.kemmlituk.com

Hotel flooring solutions from David Clouting The LG brand is one of the most powerful and fastest growing brands in the world. In the UK, David Clouting Ltd is LG Hausys largest distributor of surface materials including an innovative range of vinyl

Tel: 01376 518037

Hotelier & Hotel Design - July 2014

LG Hausys have heavily invested in technology to create a superb range

37

Hotel Design Focus

Space I.D. was formed over 6 years ago by 3 creative directors from one of Europes leading interior design agencies. A desire to work outside the ‘cookie cutter brand’ proved to be opportune with the onset of the recession.

Many of the operators shrunk or simply disappeared and we found ourselves working for unique individual a dry customer market tailored their operations to suit.

This resulted in a requirement for focused interiors built with value and fast turnaround in mind with the ability to evolve and remodel to suit the ever changing customer base.

We found we were able to grow with these clients over the years and seen many of them develop from just one unit in cases to large estates. Without any advertising we have relied on customer satisfaction and recommendations to new areas away from licensed premises (which has seen massive declines historically) has allowed us to discover new operations and allowed concepts to fuse together

We work with the client to realise their business needs and facilitate to ensure these are met within realistic budgets and timeframes using a reliable supplier network we have built trust in over the years. We have found on many occasions clients have come from different try something new. We help guide them through the building control and construction. Representation of the client is our main job role safeguarding the design to ensure the brief is met. more interior architects. We primarily deal with functional layout of the operation (the engine of the business) and then work on various concepts relating to the targeted demographic. Once the market is understood we apply the client initially seeing the premises / location and approaching us as soon as possible to talk through how to develop their idea. The most important part of any business. It is imperative the unit works as seamlessly and cost effectively as possible. A bad layout can result

and ideals to the table. have successfully managed to weather the storm of the past few years. We are now in a position to look at

Over the years we have been lucky enough to win a was developed on a restrictive budget and time frame

Hotelier & Hotel Design - July 2014

bar in the north of England at a lavish awards ceremony

38

best hotel for The Torrance in East Kilbride Scotland. A project which saw a client we have worked alongside from their infancy to now becoming a very challenging force

and the continent up to Newcastle providing a fresh following her successful tour. we are hoping to develop the business further and aide

Telguard is a British made telephone or GSM based intercom. The system is able to plug in to an analogue extension of your telephone system so that a visitor access request can be answered on any telephone or cordless phone on the premises. This perfectly suits late arrivals being able to contact a member of staff at any time, whether the call is set to ring their cordless phone or a mobile phone.

If it is not possible to provide an extension at the entrance point, a dedicated ‘BT’ type line can be used. This would enable the Telguard to make a call to the main telephone switchboard or it could call a mobile phone number so that a porter would not have to stop what they were doing to allow access for a quest.

Alternatively one of our GSM systems could be used. This simply means that a mobile phone call is made from the Telguard as it is not connected to a telephone line. This system is also able to provide video to the mobile phone (Android device) that answers the call from the entrance. So now the porter or employee is able to see who is at the entrance before they allow them access. This could even be actioned remotely from another site!

The memory of the system is programmed with a telephone number and a button on the Telguard is associated with that number. When a visitor presses that button, the Telguard speed dials the associated number and the phone at the other end will ring. On answering the call the user is then able to converse with the caller and if they wish to allow them access they simply press the ‘#’ key on the phone they are using. This command signals the door/gate/barrier to open.

certain periods. This could be when reception closes or a different employee starts a shift. This also applies to access codes and trade access.

Hotelier & Hotel Design - July 2014

Staff are able to call the Telguard (it has it’s own SIM card or phone line) and if their number is in the Authorised Access Memory, they cancel the call as soon as it starts ringing and the entrance will open. This is all recorded on the activity logs that can be downloaded remotely

41

“Trip2Taste Festival” at Marbella Beach Hotel Corfu A Family Celebration of Greek Cuisine Marbella Beach Hotel Corfu is delighted to announce its first “Trip2Taste Festival” from the 13th15th June 2014. The festival is a culinary adventure designed & organised by Trip2Taste guaranteed to delight any budding Gastronaut! In addition to the vast array of activities already on offer at the Marbella Beach Hotel Corfu, guests will be offered a myriad of experiences to delight the senses including Greek Cooking classes, a special Grey Mullet Botarga tasting, Olive Oil tasting, Wine Tasting classes as well as a Greek Coffee making course.

The theme of the “Trip2Taste Festival” at Marbella Beach Hotel Corfu will be Greek gastronomy. The festival will be based in the elegant surroundings of the Italian restaurant and will feature a fantastic variety of specially paired menus. Some of the sumptuous delights on offer will include traditional Greek dishes paired with Greek beers or ouzo for lunch as well as Modern Greek dishes paired with wines for dinner. “Taste Greece by the glass”, offered at the bars will provide any wine enthusiast with the opportunity to revel in some of the finest wines that Greece has to offer.

Don’t miss this great opportunity to explore and enjoy Greek gastronomy, whilst relaxing in the tranquil surrounds of The Marbella Beach Hotel Corfu! Charges will

apply to some activities and all details will be available on www.marbella.gr soon.

To add to the excitement, over the same weekend as “Trip2Taste Festival”, the Marbella Beach Hotel are proud be actively sponsoring The Classic Yacht Race 2014. With its naval tradition, rich history and distinctive culture, Corfu constitutes the perfect setting for the Classic Yacht Race. Organised by the Yacht Club of Corfu, this exhilarating event offers racers a unique gateway to some of the most beautiful waters in the world. The racing schedule includes breath taking coastal routes, allowing for world class views of this incredible race. On-shore spectators will be in awe of the stunning scenery and beautiful boats, set against the ancient castle ruins and rural beauty of Corfu - the perfect backdrop for the spectacular classic yachts and traditional caiques.

Classic Collection Holidays (0800 294 9318 www.classic-collection.co.uk) offers 7 nights for a family of four at Marbella Beach Hotel, Corfu from a total price of £3,399 based on 2 adults and 2 children sharing a family room on a half board basis. Price includes return flights from London Gatwick to Corfu and private transfers. Departs 10th June 2014.

Space ID Interiors and architecture Whatever your project, mixing with Space I.D. will turn it into a true vintage.

For triple distilled experience, contact Marc, Michael or Phill on 0191 516 6832 or visit www.spaceid.co.uk Designers of...The Rock Bar Leeds | Ristorante Fratelli Ponteland Ristorante Sabatini Quayside | Ru Bar:Lounge:Kitchen Jesmond Bar Justice Sunderland | Ramside Hall Hotel Bar Durham

call_0191 516 6832 email_talktous@spaceid.co.uk visit_Jupiter Centre | Enterprise Park East | SR5 2TA open_www.spaceid.co.uk

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Contemporary carpet designs inspired by the archives.

Hotel Design Focus

Visage Electrical

PANEL HEATER The Electric Heating Company is renowned for specialising in the supply of electric heating and hot water products to the UK market. We have been supplying Electric Radiators to Households, Hotels, Schools, Public Buildings and Sheltered Housing Complexes for over 10 years.

Our extensive range of products includes the Visage Panel Heater which is unique in the heating industry as it includes patented Magmatic heat retention tiles positioned horizontally across the middle of the radiator.

These tiles are directly above the high quality aluminium heating element and consequently as the heat rises off the element it passes through the radiator heating the tablet. As a result not only will the radiator convect heat but also release heat even after the radiator has been switched off.

These stylish radiators are 450mm high and 68mm in depth and are available in 4 outputs: 1000 Watts, 1200 Watts, 1500 Watts and 2000 Watts. Each radiator has In-Built Time & Temperature Control that offers full controllability within the room. This integral controller also has additional features such as: Frost Protection, Keypad Locking Function and Holiday Mode.

The radiators are IP24 splash proof and therefore can be used in bathrooms.

All EHC Electric Radiators are manufactured in Germany to the highest safety and quality standards.

Each radiator is CE Marked and carries all the necessary European Approvals. All radiators are fully checked and tested prior to leaving the factory with full the exceptional build quality, EHC have no hesitation in

The Thermal Image shown displays the uniformity of heat across the Visage Panel Heater â&#x20AC;&#x201C; most panel

Hotelier & Hotel Design - July 2014

area will be at the top of the heater.

46

Panel Heaters.

Our love of a beautifully blended aroma inspired both our name, and the lifelong pursuit of exquisite fragrances with the power to seduce and captivate the imagination. Crafting the aroma is at the heart of everything that we create. From soap to candles, to body moisturisers and bath oils, they all start with the subtle art of perfumery.

Allow your guests to feel good with the essence of Arran journeying with us on a sensory escape to their own island sanctuary.

Hand Care | Travel Sets Guest Amenities | Turndown Gifts Bespoke Fragrance Development For further information contact our Hotel Services team on 01770 302 595 or hotels@arranaromatics.com www.arranaromatics.com

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Music only option: £24.99 / week Music & Advertising platform: £29.99 / week The Lounge Lizzard ‘Lite’ is a lesser version of the full blown Lounge Lizzard all-in-one system currently installed in hundreds of venues throughout the UK. Lounge Lizzard (A V Technical Services Ltd) are at the top of their game in the all-in-one marketplace and are now very excited to announce they are branching out to offer the likes of hotels, restaurants and retail their expertise.

It’s well documented that music is key when setting an ambience in any type of venue so range of suitable music for all eventualities.

The Lounge Lizzard Lite has over 20,000 carefully selected tracks dating back to the 1950’s to this week with artists ranging from Aretha Franklin to the Kings of Leon.

A key advantage to the Lizzard Lite is being able to un-lock the other features available on

Hotelier & Hotel Design - July 2014

is internet connected for updates and maintenance plus all hardware is included ie control screen and PC. Audio is also available at an extra cost.

50

The HOTEL. Development, Design & Operation Exhibiton ...is the biggest and most important event for hospitality industry in Russia.

The exhibition format provides opportunities for effective professional communication among hotel owners and specialists, allows visitors to establish business contacts, meet potential partners successful business. The exhibition features professional equipment, services and technology that can be used to

Planning and Design, Training.

Personnel.

Career, Cleanliness.

Comfort.

Coziness; there will also be oriented training seminars, presentations of new products and many other types of activities.

This event aims to unite all members of the hospitality industry towards a common goal â&#x20AC;&#x201C; running a successful business.

Hotelier & Hotel Design - July 2014

The business programme is aimed at a wide audience and will improve the professional level of the representatives of the industryâ&#x20AC;&#x2122;s target groups. Visitors can attend specialized forums on different topics â&#x20AC;&#x201C;

51

SIMPLE NEW WIFI SOLUTION TO IMPROVE BUSINESS GUEST EXPERIENCE

Netwrx, the company offering strategic support for your IT network, has launched a in-room telephone sockets, allowing business guests to access high-speed wall-to-wall Wi-Fi coverage in their room, using existing telephone cabling.

Based on the fact that guests can typically have up to three separate devices running at any one time including tablets, laptops and smartphones, this new system makes it possible for hotels to provide increased coverage, without the need to invest in costly surveys or cable installations.

Hotelier & Hotel Design - July 2014

Delivering the best Wi-Fi coverage means that guests

52

expanding bandwidth to accommodate more devices.

Improving comfort and meeting with the increasing business needs of paying guests, visitors no longer have to rely on receptions areas, lobbies or restaurants in order to secure suitable connections and download speeds.

Director of Netwrx, Luci Matthews comments: “When you are away on business the last thing you want is create areas where little or no coverage is available forcing guests to go to the lobby or restaurant, worse still they could end up sitting in corridors or even She adds: “It is generally cost prohibitive to upgrade the full hotels infrastructure but as our new system relies

on existing telephone lines, it is a simple solution and can save businesses time and money. It is no longer good enough to offer paying business customers a limited service when others in the market will be taking

business during upgrade due to the fast installation, and games. In addition the panel supports 2.4 and 5 GHz band to match today’s latest technologies, along with a tamper resistant design and reduced problems with spotty coverage and bandwidth.

As today’s guests expect more from business accommodation, it is anticipated that this product will replace old fashioned networks and caballing to become the system that hotels of all sizes are expected to implement in order to meet with the increasing demands of their customers.

Netwrx Ltd is both Cisco and Motorola partners offering provides a friendly and knowledgeable service, using more than 20 years of expertise within the market houses and hotels.

For more details about the new system, along with information about how Netwrx can improve ratings, customer feedback and increase the chance of repeat business, along with additional revenue opportunities, please ring 0800 2707980 or email

Premium quality does not have to come with a premium price tag Balancing the comfort of guests with realistic pricing of bedding is an art. As every hotel manager knows the guest experience is fundamental but costs have to be controlled to maintain sustainable margins. Do hotels Well certainly in the purchase of cotton products King of Cotton thinks not.

The requirements of each hotel are different depending duration of stay, from how cotton is laundered to the status of the hotel. Satisfying such a wide range of criteria can only be achieved by offering many options and is precisely why King of Cotton provides hotel quality bedding in eight weights with numerous style options. Take, for instance, the 300 Thread Count Hotel Classic Range. High quality Egyptian cotton â&#x20AC;&#x201C; its sateen yet a pillow case costs well under ÂŁ5.00. Even at the top of the ranges the Milano 1000 with its exceptional 1,000 thread count will provide the most luxurious experience for such a long time that it becomes a sound investment.

King of Cotton works with hotels to assist in making the right purchase decisions, weighing up the options marketplace hotels also have to consider the interior design dynamic in addition to comfort. Beds and classic to contemporary styling. The King of Cotton Santorini Collection is a good example of how to balance look with performance created in 300 thread count pure Egyptian cotton and styled to provide a level of design stand out. The range includes coordinated plain and polka dot options, with plain and contrasting Oxford edge and large buttoned pillow cases.

Trade discounts are available to organisations in the hospitality business and it is worth noting that King of Cotton is also a major supplier of hotel quality beds and towelling products. Call today and discuss your needs. continuous promotional offers could make a substantial difference to how you balance guest experience with controlling costs.

0208 332 7999 www.kingofcotton.co.uk

SMART INTERIORS (UK) LTD Smart interiors are specialist importers of contract furniture – leather restaurant chairs, tub chairs, bar stools, sofas, tables & outdoor furniture supplying restaurants, bars, golf clubs, hotels etc at unbelievable prices. So whether you are looking to furnish a new venue or simply replace some items of furniture in your restaurant or bar – make the ‘Smart’ decision and call our sales team to discuss your requirements.

Our leather furniture is manufactured to combine strength, durability and style. Each piece is produced to withstand the considerable demands of daily use in the busiest of venues.

We hold stock of over 30,000 items for a same day dispatch (orders placed before 12am) on either a Next Day or 48 hour courier service to meet your deadlines.

In addition to our furniture ranges – we now offer a bespoke service for banquette seating, manufactured in the UK to suit your requirements and then assembled / of approx. 2 weeks.

Stock is permanently in production, with containers arriving every week. We are regularly introducing new products & styles to our ranges. Our showroom has products, you can make an appointment with one of our sales team, however walk-in’s are always welcome. Our website www.smartleather.co.uk is regularly updated with special offers and end of lines.

Smart Interiors – Leaders in the market of contract furniture As importers we carry large volumes of stock and are able to meet customer’s demands for fast turnarounds & deadlines. Goods are dispatched daily either by couriers boxed or palletised, our vans, full load lorry’s or containers to your door. Our sales team are on hand to advise you of availability of products, special offers, delivery timescales etc. We are currently introducing a new range, the ‘Vintage’ distressed look, available in a dining chair, bar stool, tub chair & sofa – see our website for updates.

Smart Interiors are now working with Portman Finance and are able to offer you a leasing option.

Smart Interiors do not charge for credit / debit cards.

JURA LAUNCHES STATE-OF-THE-ART SPEED MACHINE High performance speciality coffee at the blink of an eye JURA, a significant innovator in luxury Swiss made bean-to-cup technology, has invested £15,000 in training to help their commercial partners get up to speed on the company’s latest launch, as well as learning new techniques in café efficiencies.

More than 120 people attended the exclusive training events held at the Williams F1 Conference Centre in Oxfordshire, and at the York Racecourse, which saw JURA launch the topof-the-range GIGA X8 Professional.

In an industry where speed is of the essence, attendees had the chance to see how the new product can create efficiencies for their customers, and how JURA’s technology has innovated to meet the demands of the fast growing end user market.

Ideal for use in busy barista bars, restaurants, coffee lounges, bistros and other catering spaces, the latest addition to the JURA range comes with a unique speed function, allowing it to prepare perfect coffee in record time.

High performance The high-performance GIGA X8 Professional with its elegant black aluminium finish comes with a sizeable five litre water tank. The large coffee grounds container allows for flexible and mobile use of the state-of-the-art machine, and also incorporates the power of three thermoblocks and three pumps to prepare a range of 29 speciality coffees at just the touch of a button.

Technical perfection The machine also includes two ceramic disc grinders to ensure even grinding of the coffee beans for optimum aroma.

The discs are made from a wear-free technical ceramic which are amazingly fast and they also reduce grind time by 25 per cent.

The GIGA X8 Professional is

also available with a permanent water connection, delivering maximum performance for all caterers alike.

Intuitive operation Adding even more convenience for independent café owners, the machine is easy to operate and programme, and has been designed to be very easy to care for. The integrated rinsing, cleaning and descaling programmes also reduce the effort involved to a minimum and guarantees TUV-certified hygiene.

Fine foam technology As an ingenious feature, the air intake is electrically adjusted by a geared stepper motor. For example, when making a latte macchiato, the machine automatically dispenses hot milk into the glasses, followed immediately by milk foam and finally coffee – saving valuable time.

The GIGA X8 Professional is available to purchase at an RRP of £4395.00 + vat.

For end users who want the option to pay as they go, JURA can offer the THINKSMART leasing option to its customers who want an alternative to outright purchase.

For further information on the full JURA product range, the GIGA X8 Professional, and Jura Commercial resellers, please visit www.jurauk.com or call 0800 6525527

WORLD COMPANY

SOLUTION PROVIDER

DESIGNING YOUR SPACE WITH JUNCKERS

GUARANTEED FOR USE OVER UNDER FLOOR HEATING

LONGEVITY

A FLOOR AS EVERY BIT AS INDIVIDUAL AS YOU ARE

DEPENDABLE

DESIGN AND FASHION UNITED

CREATING EXCEPTIONAL SPACES

JUNCKERS LIMITED CONTACT: enquiries@junckers.co.uk Tel: 01376 534702 www.junckers.co.uk

properties, including listed buildings.”

“We offer total end-toend solutions including design, planning and project management, or we are equally happy to work as part of a wider team of contractors, using our breadth of experience refurbishment projects that make a difference to the people we serve.”

The leisure industry is turning to design & fit-out specialist Ark to create inspiring destinations Part of Yorkshire-based Strata Holdings refurbishment solutions for organisations within the hospitality, leisure and retail industry.

When it comes to the development of modern interiors, with the ability to seamlessly blend traditional surroundings with the cutting edge and contemporary, companies increasingly turn to Ark (www. amassed an impressive portfolio of hotel interiors, restaurants, bars, and retail and leisure environments.

“With the internal capacity to undertake engineering, construction, signage, and furniture solutions thanks to our wider group capabilities, all of our products and services are designed, delivered and manufactured in-house. “ refurbishment solutions to hotels restaurants, cafés, pubs and bars is just out. From design and build to those allimportant interior design touches Arks Simply put: it’s what they do for a living.

Steve Barron from Pope Barron, said: ”It’s and installer for all our projects. The fact that Ark manufacture bespoke furniture, engineer metals, create signage and process all print related works is an absolute bonus for us as we can truly work with a ‘one stop shop’ who are both very accommodating and highly professional on site.”

circumstances.

Underpinning Arks works are the relationships they build with clients and their wider teams. Shaun Hodgins, Ark Director said “Our approach is collaborative and respectful, social yet professional and aimed at allowing us to be personal within these partnerships.

Referrals remain the strongest form of marketing we employ.”

of company’s full breadth of services: www.strataholdings.co.uk.

No matter the nature of your projects, its built environment or your available timescales Ark are always here to help and assist you every step of the way.

Graham Fisher, Ark Director, said: “We have a great team with the experience

“Our work in the hospitality, retail and leisure sectors mean that we’re accustomed to undertaking work where buildings are still in use. We work collaboratively with our clients to keep disruption to an absolute minimum for their customers and staff. Our experience

last a number of weeks or months.

However, phased UK-wide works can last much longer as time-scales are solely client driven suiting the needs of

Please take time to browse through Ark’s

projects include: Bristol’s, Attix Lounge Bar; B El Toro Tapas Bar & Restaurant; Silken Park Hotel San George, Spain; and luxury health, day resort, CV Spa.

refurbishment work across the hospitality, retail, leisure, commercial and industrial sectors. We pride ourselves in delivering with an extremely high standard of work within strict budgets and schedules to our customers.”

them on various phased programmes of works. Our relationship with the team at Ark is very strong. They understand what success looks like for us and we are clear about their strengths and the value they add. What really we like about Graham and his team at Ark are their professionalism and the quality of the work they deliver – both of which are completely aligned to the way in which we do business. This is not a customersupplier relationship; it is a partnership of like minds.”

“We

initially

commissioned

Ark

to

with everything from initial design and interpretation through material selection and project planning to complete site management, installation and overall delivery. Their approach and the success of the project were second to none. They revolutionised front of house, communal and private areas delivering innovative, warm, friendly and modern feel that is loved by our customer and marks them out from their competitors.”

“We were so pleased with what they produced that we have again engaged

The team would be delighted to hear out or refurbishment projects.

Ark’s team are sure that you will be impressed with their innovative ideas, the quality of their workmanship and the value they create.

Alternatively, to bring your space to life, please call: 01482 212515 or email Graham at:

Pentagon *OUFSJPST Group

Recent projects include: t GVMM JOUFSJPS SFNPEFMJOH GPS "OEB[ -POEPO nBHTIJQ t DPNQMFUF EFTJHO BOE CVJME DSFBUJPO PG 7*1 &YFDVUJWF +FU 5FSNJOBM t GVMM CFESPPN SFGVSCJTINFOU GPS -BOENBSL *OTUJUVUJPO t JODMVEJOH BMM TQFDJBMJTU KPJOFSZ BOE ESBQFT www.pentagongroup.uk.com creative@pentagongroup.uk.com

Hotelier & Hotel Design - December 2013

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Pentagon Interiors Group

17

Seamlessly SureSet The 4* Headland Hotel is situated in a truly stunning location, surrounded on three sides by the raw beauty of the North Cornish coast.

As part of the Hotel’s commitment to offering a new level of luxury to its guests, SureSet permeable resin bound paving was used to improve the exterior aesthetic

Hotelier & Hotel Design - July 2014

compliment their new Spa.

58

With the Atlantic shore just below where the Hotel stands, the exterior had to withstand long hot, sunny summer days as well as the constant pounding of waves and salty sea spray. SureSet was the ideal solution; not only is it visually stunning, but also extremely hardwearing, fully permeable, weather resistant and UV stable.

In 2012 SureSet’s Installation Team hand trowelled Barley Beach resin bound permeable paving onto a raised patio area expertly incorporating the newly installed skylights overlooking the indoor pool of the new Spa. This raised patio is now alive and

areas where guests can sit and admire the breath-taking views overlooking the famous Fistral Bay. Earlier this year SureSet’s Installation Team returned to lay more Barley Beach resin bound permeable paving to the Hotel’s front patio. SureSet also manufactured and supplied resin bound PermaSlabs™ in Barley Beach which were installed by the Hotel’s building contractor JE Stacy & Co. to the area outside the restaurant.

In keeping with the Hotel’s attention to detail SureSet manufactured some custom made slabs, which were cut to an Hotel affords. result of SureSet. It looks amazing and is really easy to maintain - the paving project that was laid two years ago still looks brand new. SureSet were really accommodating during the most recent phase installing PermaSlabs and made some custom sized slabs to ensure the I have no doubt that we will use SureSet again the in the future.”

Darryl Reburn, General Manager, Headland Hotel

NE W The GIGA X8 speedy professional coffee machine The NEW high-performance GIGA X8 Professional with its elegant finish comes with a unique speed function, allowing it to prepare perfect coffee in record time.

The optimally extracted coffee is mixed with hot water inside the machine by means of an extra bypass, absolutely no flavour is lost during the process.

The speed function and time-saving, intuitive operation along with a large water tank and coffee grounds container allowing for flexible and mobile use make the GIGA X8 Professional ideal for use in catering.

For further details on the NEW GIGA X8 and our range of professional and commercial machines contact: JURA Products Ltd, Vivary Mill, Vivary Way, Colne, Lancashire, BB8 9NW. Tel: 01282 868266 Fax: 01282 863411 sales@uk.jura.com www.jurauk.com

p u C d Worl 2014 Crazy!

12th June - 13th July

Go Football

• Pub & Bar Decorations • Theme Decs • Fancy Dress • Novelties...

...and

more! www.peeks.co .uk Reid Street, Christchu rc

h, Dorset BH23 2BT

01202 489489