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September 2016: Events, Interior Design & Lighting, Business Matters, Bar & Entertainment

Hotelier & Hospitality Design “Woods Foodservice is one of the best companies that I have ever used, they have every product you could require and the service is 100% reliable and always on time. I have never had any complaints about Woods and they will always strive to make your life as a chef easier and the prices are the most competitive on the market.” Tom Aikens Chef/Patron, Tom Aikens Restaurant

“Woods has always matched our expectation in terms of quality and price. When you deal with the top end of the market, you need to rely on suppliers who share the same philosophy as us in terms of quality of products and customer care. Woods excel on both of them.” Alexis Gauthier Head Chef, Gauthier Soho

Featured this issue:

“Woods Foodservice are one of the best companies around. They offer excellent customer service and have that extra personal touch. The delivery service is always spot on. They’re always willing to source interesting new products and are very competitive on price” Andy Mcfadden Head Chef, L’Autre Pied

Contents September 2016

6 12 22 38 52 Hotelier & Hotel Design Magazine is the leading publication and established web resource in the business. Providing comprehensive reporting on hotel industry news and exclusive coverage of the latest ecological-friendly green hotels and bar designs, HHD Magazine keeps you updated on the latest hotel trends in technology and innovative ideas. From recent hotel renovations and openings to award-winning luxury hotels and hotel construction projects, HHD Magazine keeps you informed on news that matters most to your hospitality business.

Contact Us Matt Scott

Publication Manager 01843 570940

Tony Little

Publishing Director 01843 595818

Anthony Field

Editor 01843 570944

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Hotelier & Hospitality Design

Industry News Events Interior Design & Lighting Bussiness Matters Bar & Entertainment


The T-Bespoke Multi Layer has been produced to provide a super low profile intercom. At just 26mm deep, this surface mount panel will fit into any environment. The downward facing microphone stops any possible water ingress which can occur with front facing microphones and the internal I/O board can be mounted externally offering safe side security. Simply insert a SIM card; think of the Telguard as a computerised telephone. Your home or mobile phone number is then added to the auto dial memory, just like adding a number to your own mobile. When a visitor presses the number of your property on the intercom a call is made to your phone. When you answer the call you can speak to your visitor and let them in by pressing ‘#’ on your phone. Simple! If you are out the unit can divert the call to a mobile or your work phone so that you are still able to communicate with your visitor and let them in if you wish; it could be an important delivery!

Hotelier & Hospitality Design

The call can be diverted to your mobile phone which will also show the identity of the caller (ie ‘Front Door’) so you can still talk to your visitor even when you’re out. The system is installer programmed by SMS or remotely via a modem. Local programming can be carried out via a USB programming lead. There is also an activity log built into the unit which allows an audit trail of users and their subsequent actions to be extracted, either remotely or locally using the above methods.


• • • • • • • • • • • •

No dedicated handsets required Forward call up to 8 additional numbers 400 pin codes 900 dial-in to open numbers Internal time clock with 9 time profiles 3 relays – additional relays optional 3 AUX inputs Exit release input Easy to programme via SMS Activity log downloaded locally or remotely SMS alerts Downward facing microphone


Tel : + 44(0)1306 710120 F ax : + 44(0)1306 713769 E m ai l : s al es @t el guard. c o. uk

Telephone based entry systems using your existing phone. .

www. doorent ry . c o. uk

The ABS T-Bespoke is a high gloss black finish with a backlit silicone keypad. The backlight colour can be changed on site and remotely to 7 different colours! It looks contemporary and is extremely low profile and durable. This system is available with 1 call button and a keypad for coded access with 400 codes. The surface back box is matt black and the system connects to a Hub via a single CAT5. The platform can either be GSM or Landline, whichever suits you best! This product benefits from all of the standard features – well we call them standard! This includes forward dialling up to 8 numbers, a battery backed time clock, 9 timed profiles allowing calls to be sent elsewhere at a certain time and date, automatic daylight saving (BST/GMT) and automatic dimming of the keypad. You can even receive a text from the Telguard to inform you that a door has been opened or somebody has activated a passive device at night! (GSM Only) This product will certainly set you apart from the rest of the houses in the your area! And as ever you benefit from proven Telguard reliability and quality associated with British engineering.

S ui t e 2 , S t anl e y Ho us e , K e l v i n W ay , C r awl e y , W . S us s e x R H1 0 9 S E



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@ I N D H OT E L S H OW16


Industry News Soho House and Sydell Group reveal plans for The Ned London-based Soho House & Co and New York’s Sydell Group have joined forces to create The Ned, a hotel, club and collection of restaurants in the former Midland Bank building. The building takes its name from architect Sir Edwin ‘Ned’ Lutyens, who designed the property in 1924. The Ned will open in spring 2017, hosting nine restaurants, 252 bedrooms, a range of men’s and women’s grooming services and Ned’s Club, a members’ club independent from Soho House.

Devoy family sell on Queens Hotel to Northern Powerhouse Developments for £3m

Ned’s Club will offer a range of rooms and facilities for members including a rooftop with a pool, Canopy Bar & Restaurants, plus Princes Street and Poultry Domes, the Vault Room lounge bar.

The Queens Hotel in Llandudno, which was owned by Devoy Hotels for the past 36 years, has been sold to Northern Powerhouse Developments, as the company steps up its growth plans across Wales. The 83-bed hotel, which was under the Devoy family ownership for the past 36 years, has been acquired by Northern Powerhouse Developments for off the guide price of £3m and joins the company’s already impressive portfolio. Northern Powerhouse Developments (NPD) oversaw the £6m refurbishment of the neighbouring Llandudno Bay Hotel last year and has also secured ownership of two other hotels in North Wales alongside The Queens, Caer Rhun Hall and the Belmont Hotel. The Queens Hotel consists of two ballrooms, two restaurants, a bar plus a car park alongside its 83 bedrooms.

Hotelier & Hospitality Design

Lesley Watmough from Fleurets commented: “The Devoy family have operated the hotel for over 36 years and have built up a very successful business.”


Gavin Woodhouse, chairman of Northern Powerhouse Developments said: “We are delighted to have secured ownership of this iconic hotel and are looking forward to continuing the success the Devoy family have enjoyed for nearly 40 years. The Queens enjoys an enviable position in the heart of this famous seaside town and together with our hotel management group Giant Hospitality, we plan to invest even further in the hotel to ensure it attracts the next generation of holidaymakers.” He added: “It is our intention to build upon the success the Llandudno Bay Hotel has enjoyed, and while The Queens will attract a different type of guest we want to make it the ultimate destination for families to come and stay and enjoy all that Llandudno has to offer.”

Ned’s Club Active will feature cardio, strength and training equipment, a boxing gym, Pilates, yoga and spinning. At Ned’s Club Relax there will be a swimming pool, hamam, sauna and steam room, plus Cowshed Spa, with eight treatment rooms open to the public. Guest rooms will feature 1920s and 1930s style design with brass and mahogany furniture, chandeliers, vintage pieces, hand-knotted Afghan rugs and rain forest showers. Staying at The Ned entitles guests to a temporary membershipof Ned’s Club. Seven restaurants in the former Grand Banking Hall will serve “food that spans the globe, from Britain to Northern Italy, North America to Japan. The offering includes Cecconi’s City of London, serving handmade pasta, pizza, seafood and and Italian inspired dishes, as well as Pen Yen, a Japanese grill serving sashimi, tataki ramen and robata dishes, with sake”.

Industry News DoubleTree by Hilton Wroclaw Hotel Opens in Poland DoubleTree by Hilton announced yesterday the opening of DoubleTree by Hilton Wroclaw, housed in the uniquely designed 6-storey OVO Wroclaw complex. The OVO Wroclaw is a landmark edifice spearheading a revolution in urban Polish design. The upscale hotel joins three DoubleTree by Hilton properties open in Poland and over 70 DoubleTree by Hilton properties open across Europe. Boasting 189 stylish guest rooms and suites, including the Presidential suite with an attractive view of Słowacki Park, the hotel caters well for corporate travellers with its contemporary Executive Lounge. The designled property is located in Wroclaw’s town centre on Podwale Street, nearby to the Main Square. Envisioned by the acclaimed GSARCH-Gottesman Szmelcman architecture firm, the property’s modern and sleek rounded exterior seamlessly blends the curved lines of the building with a stylish minimalism that typifies the interior spaces.

Allegion gets behind fire door safety week Specialist security manufacturer, Allegion, will be showing its support for Fire Door Safety Week (FDSW) with a host of awareness activities. Allegion has benefits of 130 years of experience keeping people safe and will continue this by supporting FDSW with: • Radio coverage to include a questions and answers session on fire door safety and installation • Demonstrating the correct installation of fire door hardware at Screwfix Live in September • Hosting events at their new offices in Aston, Birmingham

“DoubleTree by Hilton Wroclaw provides visitors with its welcoming hospitality common to all DoubleTree by Hilton hotels, beginning with a warm chocolate-chip cookie upon arrival, continuing with its kind and caring service throughout a guest’s stay. The prime location and high quality design makes the hotel a top choice for travellers in west Poland’s largest city,” said Dianna Vaughan, global head, DoubleTree by Hilton & Curio - A Collection by Hilton. The hotel features Wroclaw’s newest destination bar, the atmospheric OVO bar and restaurant, which offers a live cooking station. OVO offers a dynamic dining space with dishes built for sharing and an a la carte menu. As the evening progresses, a DJ takes to the decks while guests can enjoy the lively atmosphere of the hotel lobby, overlooking green outdoor space. OVO offers a courtyard that is open to Wroclaw’s local residents - a relaxed environment allowing up to 100 guests, open from breakfast until late night. “We look forward to welcoming guests to our hotel and delighting them with DoubleTree by Hilton’s kind and caring service. Wroclaw is rapidly becoming a tourist destination in its own right and demand is rising, so we are in an ideal location,” said Matthias Herd, general manager, DoubleTree by Hilton Wroclaw. “I am certain that the hotel’s range of facilities will cater to the needs of business and leisure travellers alike and will provide a new, fresh level of hospitality to this vibrant city.”

• Distributing guides on how to correctly install and maintain fire door hardware

Worryingly, a recent report from the Government has shown that there were 213 deaths and more than 6,700 casualties from building fires in England in the six months of April to September 2015. Full year figures are likely to show a significant increase on previous years. Allegion products are suited for the education, healthcare, commercial, leisure, transport and hospitality sectors, and are fully compliant with current EN requirements.

Hotelier & Hospitality Design

• Giving end users and facilities managers the chance to try a door closer for free, with its no obligation ‘Try Me & Keep Me’ programme


Industry News

Sealy and Vintage Clarets “on the ball” at charity football tournament

• Leading bed manufacturer’s team, the Vintage Clarets, compete at Furniture Makers’ Cup for second year running • Sealy sponsors charity five-a-side tournament hosted in aid of charity for furnishing industry

Hotelier & Hospitality Design

B 10

ed manufacturer, Sealy, supported those taking part in the annual Furniture Maker’s Football Tournament at the Powerleague Centre in Derby last week, with its very own team of former professionals, the Vintage Clarets competing on the day.

Hosted in aid of the Furniture Makers’ Company, the charity for the furnishing industry, the tournament has become a key date in the bed industry calendar and Sealy was the main sponsor for the fourth year running. The Clarets performed well, and helped to create an atmosphere of fun on the day, sharing tips and advice with those competing. However, despite a strong performance, the final consisted of retailer, BrightHouse, versus supplier, Welcom Furniture, with the latter claiming the trophy after a hard-fought game. Andy Lunt, goalkeeper for BrightHouse, was awarded ‘Player of the Tournament.’ All proceeds raised will go to the Furniture Makers’ Company which fosters the craft of furniture making,

marketing and retailing in the UK. The charity also helps to encourage new talent into the industry with its extensive education programme working with young professionals to create a powerful workforce for the future. Holly Venning, Brand Marketing Manager at Sealy said: “The tournament was certainly the best one yet! It’s always a great day and it’s fantastic to see so many people from across the industry getting involved. We’re delighted that the Clarets took part again this year, they definitely had a lot of fun! We’re as ever, extremely pleased to support such a worthwhile charity which does a lot for the industry.” John Deary from the Vintage Clarets said: “It was great to be invited back to the five-a-side tournament again this year and we certainly had a blast! We’re always keen to support our shirt sponsor, Sealy and of course, help to raise money for a worthy cause. We’re looking forward to competing again next year.”

Industry News

The Michelin Guide Great Britain and Ireland 2017 new stars are to be announced at a live event for the first time since arriving in Britain in 1911. Scheduled for 3 October, the announcement event will take place at the Institution of Engineering and Technology (IET) at Savoy Place in London. The location has been chosen in homage to the Guide’s historic motoring background. Michael Ellis, international director of the Michelin Guides, will announce the new stars. Last year, The Guide appeared in September, and contained 15 new one stars, two new two stars, and no new three stars. In a statement on the Michelin website, Ellis commented: “We’re very excited about this inaugural event and I’m very much looking forward to celebrating with so many talented people. “The Michelin Guide was introduced in France in 1900 to let motorists know where they could find good food and accommodation, where the most scenic driving routes were and where to buy driving essentials like tyres. “If anything, [The Guide] is even more relevant today because it is independent and it is consistent – which is why the Michelin Star is seen as a benchmark across the world.” Editor of the Michelin Guide Great Britain and Ireland Rebecca Burr said: “The last 10 years have seen the emergence of a host of different types of restaurant producing excellent food under the guidance of extremely talented young chefs.” Michelin inspectors make anonymous visits and pay their own bills. As well as the stars, the Guide also lists hundreds of Bib Gourmands – restaurants serving “exceptional good food at moderate prices” ‒ and named after Bibendum, the original name for the 1898-created mascot the Michelin Man.

How to understand energy wastage for lower bills in hospitality sector Inprova Energy has published a new eGuide to show how the hospitality industry can reduce energy costs via better monitoring and targeting of consumption management. The free e-guide details four steps managers can take to understand and profile their organisation’s energy use. This will help inform their energy strategy and lead to lower bills. “If you think your energy bill is a fixed cost that’s out of your control, think again”, said Kerry Hamilton, Head of Energy & Environment for Inprova Energy. “By monitoring, analysing and understanding how you use energy, you can then understand where wastage may be occurring. It’s then possible to take action to reduce both the waste and the cost.” She added: “Understanding energy consumption patterns is invaluable in developing strategic energy plans and forecasting demand, as well as informing contract renewal choices and improving bill validation. It can also help businesses move their energy load away from peak charging hours, as well as potentially generate revenue for entering the capacity market. All options will reduce energy costs.”

AA reveals shortlist for four AA Hospitality Awards The AA has revealed the shortlists for four of its AA Hospitality Awards categories ahead of the event next month. The shortlists are for AA Food Service Award, Housekeeper of the Year, Eco Hotel of the Year and the new College Restaurant Award, which has been designed to recognise the effort of students within the industry. Finalists for the AA Food Service Award • The Balmoral Number One, Edinburgh • The Ritz, London • Winteringham Fields, Winteringham Finalists for the AA Housekeeper of the Year Award • Emma Lucking, Kettering Park Hotel and Spa, Kettering • Nan McDowell, Crewe Hall, Crewe • Heather Rothery, Rufflets Country House, St Andrews Finalists for the AA Eco Hotel of the Year • Aviator – Farnborough • Battlesteads Hotel, Hexham • St Ermins Hotel, London • Oakley Court, Windsor Finalists for the College Restaurant of the Year Awar • The Atrium, University College, Birmingham • The Brasserie, Milton Keynes College • Foxholes Restaurant, Runshaw College, Leyland The awards will take place on 26 September at the Grosvenor House Hotel, Park Lane, London and will see 23 winners receive awards as well as the announcement of the new three, four and five AA Rosettes and AA Red Star establishments.

Hotelier & Hospitality Design

Michelin to hold event revealing new stars for 2017 Guide



If you own a restaurant, bar, or café, and you’re looking to redesign your establishment or you’re thinking of opening a new one, then you need to attend to the Restaurant Design Show 2016. The UK’s largest restaurant design event is being held at London’s ExCeL on the 27th & 28th September 2016; this is the only event in the country that will deliver you leading design ideas and help you network with the right people in the industry to make it all possible. For your free ticket, go to

Hotelier & Hospitality Design

With 50 educational seminars, 120 inspirational suppliers, and over 3,000 restaurants, bar and café owners, interior designers, and a variety of industry professionals from across the country under one roof, this brand new show will deliver the foremost in design ideas, inspiration and creativity. It also caters for individuals either looking for start-up inspiration or to reinvent their establishment, as well as interior design professionals seeking the opportunities available in this specialist market.


light, Stephen Garrett will be talking about creating a full and emotive Visual Identity; encapsulating logo, branding, visual, digital communication and website, and many more. As well as keynote speakers, over 120 of the world’s leading suppliers will be there, experts will be sharing new products, design ideas and advice to inspire restaurant owners. They will be also running seminars showcasing the latest products, in lighting and sound technology, flooring, heating, furniture and much more.

The show runs alongside Restaurant Tech Live and the Takeaway & Restaurant Innovation Expo; your ticket gives you access to all these great events, presenting the ideal opportunity to assist the growth of your business, to network, This amazing event is packed full and to do business across an of useful information. Some of exhibition packed with value-added the leading names in the industry show floor features, benefiting are going to share their expertise from workshops, seminars, and a in seminars, covering areas from dedicated networking area. contemporary design trends, interior design tips and techniques, customer Make sure you don’t miss this service secrets, and much more. amazing opportunity; entry into Among many talented professionals the show is absolutely free and it there are names like Afroditi Krassa, runs across the 27th and 28th of talking about how to design category September, from 10am – 5pm at defining restaurants in an ever ExCeL London. growing and ever evolving market place, Frances Bromley from the To register for your free ticket and British brand Scabetti, talking about for more information, please visit creating an impact with sculpture and

















Sleep -

Europe’s hotel design event

Sleep Set designers reveal their visions for hotel tribes


Hotelier & Hospitality Design

his year, Sleep has pioneered a collaboration of international design talent and social scientists that will transform the way hotels and designers think about the spaces they create. Now, the first intriguing glimpses into the initial work have been revealed, hinting at what visitors can expect to experience for real at Sleep in November. Inspired by a ‘Science of Tribes’ theme, the five design firms participating in the 2016 Sleep Set competition – Sleep’s annual guestroom feature that is widely recognised for challenging convention - are Aukett Swanke, Gensler, Mitsui Designtec, Studio Proof and WOW Architects, and each is designing a room for a different tribe.


Designing for the “Milieu” of creative and individualistic global nomads, Gensler will create a guestroom experience to celebrate the experimental habitat and chameleon nature of the ‘Digital Avant-garde’ tribe. “Like a paper aeroplane when thrown, not knowing how far it will go or where it will land, perhaps picked up and thrown again, our guests seek an instinctive, unscripted journey which continues to shape and influence their lives.” Designing for ‘Performers’ who are high-achieving individuals and the economic elite of all the tribes, Studio Proof has created a fictitious member of the tribe, a driven professional who’s also a pleasure seeker and early adopter. The designers have imagined her story.


“This is a room in which to retreat and come together, offering an escape to real life, not from it. It could be anywhere, but while you are in it, you can only be here. A bivouac where guests create their own reality.” This year’s ‘Science of Tribes’ theme is drawn from the Sinus Institute social model which identifies social groups based on the shared values, lifestyles and aesthetic preferences of their members, giving participants and visitors the opportunity to explore the science of hotel design. The Sleep Sets will once again be located on the Gallery level of the “Other Hall” in London’s Business Design Centre. Visitors will be able to hear the designers make their case before a panel of judges in a conference session on Day Two, followed by the announcement of the winner of The Science of Tribes Sleep Set competition. Register for a complimentary pass to Sleep and find out more about the conference and exhibition as well as Sleep Set at Sleep will take place on Tuesday 22nd and Wednesday 23rd November at the Business Design Centre in London.

“Jo Anderson is at the peak of her career and expects the best from life, including her hotels. Hotel Confidential offers exclusivity, intimacy, modernity - and unexpected delights. She lies back on the chaise-longue, reflecting on sea and sky…” Designing for ‘Intellectuals’, a tribe of culture-seekers and responsible connoisseurs, WOW Architects will create a space in which the guest can make the most of the luxury of time, where it is possible to connect to the many layers of life.

Designing for the status-conscious ‘Established’ tribe, Mitsui Designtec will create a guestroom experience offering everything money can’t buy, fulfilling emotional satisfaction, creating a family environment and addressing all five senses. “Our journey aligns heritage and connoisseurship with all the senses. Flowing water, wavering lights, a breath of air, the rhythms of life. The destination is internal fulfilment and emotional connection.” Designing for experience-driven individuals who reject traditional social conventions, Aukett Swanke will create a completely immersive environment for the ‘Sensation Oriented’ tribe.

Hotelier & Hospitality Design

“A retreat for uncertain times, the room as a haven of safety and comfort where guests select their preferred reality from a menu of options. The bath tub is elevated to the central character, stimulating a re-appraisal of the place of every element throughout the room.”



27 & 28












THE JANUARY FURNITURE SHOW IS HOTTING UP The January Furniture Show is hotting up as it adds further names to its impressive line-up of exhibitors for the 2017 event of the year. Ekornes are amongst the latest brands to join the fourday show which runs from Sunday 22 until Wednesday 25 January at Birmingham’s National Exhibition Centre (NEC). They will join some of the best furniture and accessories manufacturers and suppliers from the UK, Europe and the Far East who will present their newest designs, ranges and collaborations.

Laraine Janes of the January Furniture Show said: “We had 85% of 2016 exhibitors sign up for next year on the spot. The show has become such a success in the past two years, that it is now an integral marketing tool for any furniture and furnishings business. We have had to increase hall space by 10% to accommodate the new enquiries and, laying strong foundations for the future of the show, we have just signed a seven year deal with the NEC which underlines the centre’s confidence in its future. “The show is at the right venue at the right time of year for exhibitors to meet retail customers from across the UK. The transport links, countrywide connectivity, suitability and scale of the halls and the accessibility for exhibitors are why almost all the UK’s important trade events take place there. Last year saw changes to the NEC campus

with the opening of Resorts World, and the HS2 terminal opening at the NEC in 2023 will make it even easier and faster to reach.” The next show will see Hall 5 as the major destination hall offering its strongest line up of commercial big hitters for years. Hall 4 boasts leading international cabinet brands while Hall 3 will be the place to visit for furnishing accessories. Hall 2 will be the centre for top end international contemporary furniture, while Hall 1 remains a destination hall for high end exclusive ranges. For more information and to pre-register visit

Hotelier & Hospitality Design

Inspiring and informative, the January Furniture Show brings together the luxury, commercial and independent furniture and furnishings sector and is a must-attend event for those specialising in the hotel, restaurant and contract markets.



MORE TO SEE AT THIS YEAR’S JANUARY FURNITURE SHOW Bigger is better With more stand space and more exhibitors for 2017, the January Furniture Show will showcase everything from cabinet furniture, upholstery and beds to soft furnishings, flooring and giftware across the five jam packed halls.

especially when it comes to the best furniture and furnishing exhibition in the UK.

The four-day show which runs from Sunday 22 until Wednesday 25 January at Birmingham’s National Exhibition Centre (NEC) is a must attend event for designers, architects, hoteliers and specifiers giving them the first opportunity of the year to see the best of the best.

There are over 280 confirmed exhibitors already for the 2017 show including major brands Parker Knoll, Baker Furniture, Libra, Whitemeadow, Duresta, Willis & Gambier, Gallery Direct including Frank Hudson and Dreamworks, Westbridge, Alstons, Dar Lighting and Ercol as well as new sign ups – Ekornes and Malini.

Hotelier & Hospitality Design

The next show will see Hall 5 as the major destination hall offering its strongest line up of commercial big hitters for years. Hall 4 boasts leading UK and international cabinet brands while Hall 3 will be the place to visit for furnishing accessories. Hall 2 will be the centre for top end international contemporary furniture, while Hall 1 remains a destination hall for high end exclusive ranges.


Laraine Janes of the January Furniture Show said: “We are excited that the calibre of companies exhibiting is particularly high for 2017 and that visitors to the show will have the best experience. “We had 85% of 2016 exhibitors sign up for next year on the spot. The show has become such a success in the past 2 years, that it is now an integral marketing tool for any furniture and furnishings business. We have had to increase hall space by 10% to accommodate the new enquiries and, laying strong foundations for the future of the show, we have just signed a seven year deal with the NEC which underlines the centre’s confidence in its future.” For more information and to pre-register visit

the home of furniture NEC SUN 22 - WEDS 25 2017


C&C Catering Equipment Ltd achieves double shortlisting in CI Powerlist 2016 Following a victorious evening at the annual CEDA Grand Prix awards, C&C Catering Equipment Ltd is pleased to continue its success. Two members of the C&C team have been shortlisted to feature in this year’s Catering Insight Powerlist, an achievement of which all at the Chester-based business are very proud. Managing Director Peter Kitchin and Sales Director Peter Farrell have both secured a spot in the prestigious Powerlist, with Peter K nominated in the Business Leaders category and Peter F as an Industry Innovator.

Hotelier & Hospitality Design

The business’ Managing Director was shortlisted after the successful incorporation of C&C Catering Engineers Ltd as a subsidiary company, and the launch of second subsidiary company C&C Catering Fabrications Ltd. Additionally, the company was pleased to enjoy its most successful year to date.


Sales Director Peter Farrell’s nomination in the Industry Innovators category comes due to the dedication he puts into each scheme, which reflect his passion for the industry, and his constant strive for excellence and professional development. Managing Director Peter Kitchin commented, “I’m delighted that our team has been recognised for C&C’s dedication to the industry. Pete and I are pleased to feature in the Business Leaders and Industry Innovators categories, and congratulate the other individuals who have also been nominated.”

“The kitn is pfect. It’s ng” The impressive Ynyshir Hall Hotel, part of the Relais & Châteaux group, recently added to its many awards when its Michelin-starred restaurant received a new design and installation by C&C Catering Equipment Ltd. The scheme was awarded the Overall Winner Grand Prix trophy at the 2016 CEDA Awards, and our team at C&C couldn’t be more delighted. Not only did we work closely with their Michelin-starred Head Chef Gareth Ward and the late co-owner of the hotel Mrs Joan Reen, we also worked hand in hand with many of our trusted supplier partners. The result: An installation that completely eclipsed the existing catering facilities. An award winning installation no less. Sometimes we feel it’s better to let our customers do the talking though. So, in the words of Joan Reen, “The kitchen is perfect. It’s stunning, and you can’t get better than that”. We couldn’t have put it better ourselves. To find out more about the project, visit us online. Together, we make it happen.


1 Smithy Farm, Chapel Lane, Saighton, Chester, CH3 6EW Tel: 01244 625170

Interior Design & Lighting

B.E.G. ALLOWS YOU TO COMPOSE YOUR LIGHT Building automation specialist B.E.G. has launched a range of intelligent light controls using the DALI open standard which provides a scalable network solution that is ideal for large and medium-sized hotels and small guesthouses. The B.E.G. LUXOMAT® net DALI System offers the hospitality industry an entire intelligent lighting control package which includes multi-sensors, relay modules, switch interfaces, a power supply with USB interface and DALI software for set-up with the DALI electronic ballasts. This system allows for greater energy efficiency, while also providing enhanced well-being for hotel staff and guests. There are solutions from single rooms, to multiply rooms to full building control which integrates into the links into the Building Management System (BMS).

Hotelier & Hospitality Design

Features on the single room solution, suited for small guesthouses, include Bluetooth® enabled DALI push button interface, and the ability to completely switch off the electronic ballasts to increase energy savings. In the multi-room solution, designed for large or medium-sized hotels, with open plan, multi floor areas and stairways set up is completed by downloading the free PC Microsoft Windows® commissioning tool via the DALI power supply and USB interface. This allows up to 16 groups and scenes to be created. A ‘Guided Light Function’ can also be enabled to provide hotel staff and guests with more comfort and security. Such as when a room is occupied the neighbouring hotel corridor can be set at a dimmed light level. In the building solution, the multi-room is combined with DALI routers, so that commissioning is easily set up via the LAN/Ethernet, while allowing central management of all the lighting control, including the emergency lighting. Even lamp errors can be sent by email. The new Guided Light Function is an occupancy-dependent control which

22 synchronises across groups so if motion is registered in one group the

surrounding groups can react, for example with dimmed light. Hotel facilities and building managers have the option of programming the occupancy sensor, via the software, to select between switching mode (light 100 per cent on/off) and dimming mode (mixed light regulation, dimmed only as much as necessary), or to completely deactivate occupancy detection for use as a photoelectric switch. For example, a DALI system can work perfectly in less demanding areas without occupancy sensors. For stairways in hotels where no sensors are installed - the special stairway function can be activated. A time delay can be defined controlling how long the light should remain on after it is switched on by activating a push button. Once the time is over, the light switches off for a short time, and then on again for 30 seconds. This gives anyone in the stairway the chance to restart the follow-up time, if light is required for longer. B.E.G. Director for UK & Ireland, Paul Jones, said: “The new B.E.G. DALI system offers a scalable system for balanced and co-ordinated lighting management for any size of project and is ideal for the hotel and hospitality industry. As well as the sensors, B.E.G. supply all the equipment required for a comprehensive and effective lighting control system for any size of hotel or guestroom.

“The many functions and set-up options mean that planners can achieve greater efficiency in the planning process and installers benefit from reduced installation costs. We can truly call ourselves the lighting control professionals as B.E.G. offers solutions for all areas and environments, allowing our customers to fully compose their light.”

Interior Design & Lighting

Contract interior specialist Gradus is supplying stair edgings to Premier Inn hotels. With over 700 hotels in the UK, Premier Inn is the largest hotel chain in the country and according to the ‘Which? Hotel Report 2015’ is the UK’s top-rated hotel chain, scoring top marks for value for money and customer satisfaction.


Premier Inn is currently renovating several of its hotels and is choosing to install Gradus’ RXT521 double channel PVC hardnose stair edging in its properties. RXT521 stair edging comprises a PVC-u channel and riser, providing an all-round visual contrast for guests ascending and descending stairs. The insert extends around the leading edge of the profile to ensure that foot contact is always made with the slip-resistant element of the stair edging. As such, the profile ensures one of the safest solutions available.

Anthony Roberts, Product Marketing Manager at Gradus, said: “Our RXT521 stair edging provides visual contrast for users ascending and descending stairs. The wrap around design also ensures maximum contact with the slip resistant insert. Combined, the profile provides a safe solution to all users whilst providing extra durability to the step edge. The Premier Inn in Sheffield City Centre, Angel Street is just one of many examples where our work can be seen.” For further information on the full range of floorcoverings and accessories available from Gradus, please contact 01625 428922 or visit

Hotelier & Hospitality Design

Sarah Simpson, Head of Product Development for Premier Inn, said: “As the largest hotel chain in the UK, we have large volumes of guests and staff using the stairs in our premises every day, so ensuring we work with a supplier like Gradus is really important.”


Interior Design & Lighting


Hotelier & Hospitality Design

The Future for American Hardwoods


This year’s American Hardwood European Conference (20 th – 21 st October at the Marriott Hotel, Copenhagen) will provide a platform for American hardwood exporters and the European trade to discuss and debate the challenges and opportunities both industries face, by addressing current issues and future developments.

The installation is due to be unveiled to the public outside Chelsea College of Arts, London on Saturday 17 th September and will be open until 10 th October.

On Thursday 20 th October, the conference will open with an overview of how AHEC Europe is working to create a bright and promising future for U.S. hardwoods by inspiring decision makers and creating new products for the built environment. This will include a session on the globalisation of the hardwood trade focussing on the U.S. domestic market, Europe, and of course China.

Thursday rounds off with an informal and relaxing Gala Dinner at the historic Moltkes Palace with plenty of networking opportunities. This is a great chance for European delegates to cement relationships with U.S. hardwood exporters and also meet fellow hardwood players from other countries.

The AHEC Europe team led by David Venables, AHEC European Director, will look to the future markets for American hardwoods and showcase AHEC Europe’s creation of promotional tools and messages aimed at accessing these markets. This includes the promotion of underutilised species, targeting of specific markets and increasing species options and new applications as well as the redeveloped website, new publications and a refreshed format of the American Hardwood Environmental Profile (AHEP). AHEC Europe and Andrew Lawrence, Arup Engineers, will discuss new markets for American hardwoods in construction. This will include the story behind “The Smile” project, the impressive timber installation created for the London Design Festival using for the first time, industrial sized panels of American tulipwood cross-laminated timber (CLT), a project that will represent a huge step forward for the use of hardwood in structural applications.

The issue of sustainability will be raised in the afternoon with presentations and a panel discussion: It’s all about the trees: new approaches for demonstrating sustainability. This will be chaired by Rupert Oliver, AHEC Europe’s environmental consultant who will be joined by Jakob Rygg Klaumann, Danish Timber Trade Federation and David Hopkins, UK Timber Trade Federation, amongst others. Their discussion will include preliminary results from the updated Seneca Creek study and data from satellite forest monitoring by NASA. The last session of the day will be a U.S. industry panel discussion and open Q&A led by AHEC’s Chairman, Dave Bramlage, offering delegates a chance to instigate discussion with a panel of U.S. exporters around topics that matter to them most. There will be further opportunities to mix with industry representatives at the industry showcase and networking reception following this panel discussion.

The focus on Friday 21 st October will be an educational seminar for buyers and users of American hardwood. Rupert Oliver will start by presenting an overview of the American hardwood resource: where it grows, how it’s managed and why it is both a legal and sustainable resource. He will also tackle the challenge buyers face in satisfying EUTR due diligence requirements. The focus will then switch to market developments driving new demand. Neil Summers, Timber Dimension, will share the latest information on the growing markets for thermally modified hardwoods and the opportunities they present for U.S. hardwoods. Friday will come to a close with a technical workshop on grading lumber to the NHLA standard led by Chief Inspector, Dana Spessert. This session will include practical demonstrations on how to determine grades within various American hardwood species. The full programme and registration details can be found at the American Hardwood website. There is no registration fee but places are limited. The conference is specifically aimed at the major players in the market. AHEC welcomes American hardwood exporters, hardwood agents, European importers and larger manufacturers. AHEC are promoting Friday morning’s technical seminar to the wider Danish trade through local associations. The special AHEC conference room rate expires on 23 rd September 2016; we encourage you to book soon.

Interior Design & Lighting

Five Guys makes its Paris

debut - lit up by Lyco lights opened its first branch in Paris on 1st August and Lyco, the UK’s leading commercial lighting company has supplied all the specialist decorative and commercial lighting for both front and back of house.


he new Bercy Village, Paris branch, opened to much fan fair with French fans of the fast growing burger chain queuing around the block on opening day. Lyco also supplied lighting for the newly opened Five Guys, Watford branch which also opened on 1st August and a new Five Guys Paris opens on the Champs Elysee soon and Lyco is also supply all the lights. Lyco, which specialises in lighting for high profile brands in the hotel and hospitality sector. Lyco supplies all the decorative and commercial lighting for both front and back of house for all of the newly opened Five Guys in the UK, Middle East and now Europe as the chain continues to expand. Lyco specifically sourced and manufactured lighting, and colour matched various products including the exact colour of the white in-ceiling lights. Five Guys now has over 1300 restaurants around the world and Lyco specifically sources and manufacturers lighting, colour matched products and commercial lighting for all its branches in the UK, Europe and the Middle East. Since opening, Five Guys has gained a cult following across the UK and now, with over 40 restaurants across the country, the British love for Five Guys keeps on growing. In March 2016, Five Guys was named Britain’s Favourite Fast Food Restaurant -an impressive feat for a brand that hasn’t even celebrated its third anniversary in the UK. Lyco also supplies lighting to other high profile restaurant and hotel brands in the UK and overseas, including ITSU, Paul, Ping Pong, Barwork, the newly launched MOD Pizza and leading hotel chains including Marriot, Celtic Manor Resort, Holiday Inn Express and the Mal Maison group of boutique hotels “It is very exciting to be involved in the growth of this dynamic and exciting company. Five Guys has taken the burger market by storm here in the UK, the Middle East and now Europe and we are very proud to be a part of its expansion and to continue to supply lighting to such a successful and growing brand”, says Charles Barnett, Managing Director, Lyco.

Hotelier & Hospitality Design

Burger giant Five Guys


An interior design service especially for independent hotels and small chains Do you ever wonder why some hotels and restaurants are always full whilst others struggle for bookings? Mainly this comes down to two factors – service and ambience. Both should ensure customer satisfaction and therefore hopefully repeat bookings and referrals. You will want to ensure that your hotel and/or restaurants falls within the former, that your staff are trained, courteous and efficient. Equally the decor, furniture and furnishings need to provide comfort and ‘the look’ that you wish to achieve whether that be for city, countryside, coastal and whether your guests are professional or leisure or a mixture of both, classic or contemporary. As an independent hotel or small chain you will want to ensure: •

Rooms are smart and easy to market and that occupancy rates increase

Guests have a pleasurable and comfortable stay, will return and recommend you

You receive positive reviews on feedback sites, as even one negative review on comparison sites can have a harmful effect on your business

Your costs and time are reduced in a refurbishment or new-build project

• Your hotel is differentiated from your competitors. You can now find help with this whether you require a full interior design and fit-out service or whether you just

want to add a ‘touch of sparkle’ to a few rooms, with no minimum order or deposits to pay and all at an affordable price. How much time would it save you to have furniture, curtains and artwork co-ordinated, with mood boards and computer-aided design (CAD ) images prepared for you, so you can see how the room will look, and all without spending a fortune? We believe that little things can make a big difference but at minimal cost. We offer a very flexible service ranging from full interior design with furniture curtains etc down to a little bit of extra help and guidance on options if you prefer to make your own selections. Our fabrics are sourced from a wide range of suppliers, all fire-retardant and are available in a number of styles and finishes offering options of tracking, poles (chrome, brass or wooden finishes), tiebacks or holdbacks, blinds and voiles. Furniture ranges are contract quality and are available in a range of styles and wood finishes whether you are looking for contemporary or more classic ranges. Decorative lighting and artwork complete the look to create rooms that are welcoming and comfortable. If you would like further information, a quotation or a free 2-hour consultation to allow us to understand your needs, please contact Karen Moody on 020 8399 3091 or email ::

Interior Design & Lighting

An interior design service especially for independent hotels and small chains


discover the magic ... design lounge furniture by Flexfurn conic-o Kubo


Lumen Led titan

lounge & design i essentials i chair & table covers i trolleys i accessories Flexfurn Ltd. • The Barlands, London Road • Cheltenham, Gloucestershire, GL52 6UT Tel: 01242 524777 • Fax: 01242 233031 • E-mail:

Hotelier & Hospitality Design



Interior Design & Lighting

Led Lighting – Offering a Brighter Future for Hotels Installing LED lights could help hotels cut their energy and maintenance bills, enhance their environmental credentials, and differentiate their design; according to LED lighting entrepreneur David Kennedy and founder of Light Rabbit Ltd.

Hotelier & Hospitality Design

With 25% of a hotel’s electricity costs coming from lighting, organisations looking to cut their energy bills should ensure that appliances are as energy efficient as possible. Switching to low energy lighting technology such as LEDs is just one way in which hotels can save money, reduce their carbon footprint and improve the working conditions for staff and guests. Hoteliers should also note that LED bulbs can last for up to five years, drastically reducing maintenance budgets; and that because LED bulbs stay cool to the touch, further savings on energy bills can be achieved through reduced reliance on air conditioning.


Recent advances in LED technology mean that an extremely wide variety of bulbs and fittings is now available. LEDs can be used as direct replacements in existing overhead fittings (including dimmers), as well as to provide state-of-the-art ambient and task lighting. Specialist products for bathrooms, kitchens, bars and restaurants and outdoor areas are also available. Design-led hoteliers can experiment with soft and warm shades, coloured lighting – or even waterproof LED lights installed in a bath or shower. Switching to LED can also enhance hotel’s environmental credentials. Not only are energy

bills reduced; their quality and longevity means less waste, and there are no ‘dirty’ chemicals involved in the production of LED bulbs – which can be safely disposed of. “LED lighting is an excellent choice for design-led hoteliers’’, commented David Kennedy, CEO of lighting brands and “It gives design teams greater flexibility and allows them to use lighting as a creative tool – creating an extra special ambiance in hotel rooms, bars, restaurants and outdoor areas. Plus LED lights can help hoteliers save on power bills – allowing for additional expenditure in other areas of the hotel.”


Compose your light DALISYS ® – multi-room lighting control If you thought that a building automation system meant a large effort and infinitely many components, you should get to know the DALI system. A system for intelligent lighting control across many rooms can be implemented with a small number of different components. As well as DALI electronic ballasts, you will need multisensors, relay modules, switch interfaces, a power supply with USB interface and suitable DALI software for setup. A maximum of 64 components can be connected to one line. A sample allocation for a multiroom solution would be: 4 rooms, each with 8 DALI electronic ballasts, 2 multisensors, 1 switch module and 1 relay module (HVAC), plus one more relay module with cut-off function (complete switch-off of electronic ballasts instead of standby at 0 % illumination). With these few components and suitable DALI electronic ballasts, a DALI line can be set up across several rooms, coordinated with each other.

























B.E.G. – The lighting control professionals

Interior Design & Lighting

Bradbury Fabrics


The name Bradbury has been associated with weaving textiles in the Yorkshire area since 1783, and to this day continues to manufacture high quality woven wool, wool blend and synthetic upholstery fabrics for the Contract and Hospitality markets. Proud to be flying the flag for British textile manufacturing, Bradbury’s expertise and knowledge of its industries past and present allows the Bradbury portfolio to remain strong for its loyal customer base, within environments such as: hotel, leisure, office, education, hospitality, healthcare, café and restaurant to name but a few. With a fully operational 100,000ft2 manufacturing facility sitting proudly beside the river Colne in Huddersfield, West Yorkshire, Bradbury Fabrics production is a constant hive of activity, not only manufacturing to support its vast array of stocked ranges but also allowing capacity and flexibility to produce custom-made fabrics to support any specific design or individual project. All products are manufactured to meet the rigorous demands of British Standard requirements for fire retardancy, strength and abrasion, with supporting guarantees of quality and performance for all environments. A combination of traditional manufacturing methods, coupled with today’s technology allows Bradbury Fabrics to remain at the forefront of British textile manufacturing, offering design and innovation to satisfy all types of end user specifications.

Hotelier & Hospitality Design

2016 has seen the launch of the Hospitality Collection, which offers a fine selection of textiles and faux leather finishes along with high quality flock and suede


effects that will give the end user a complete choice of textures & patterns in complimenting and co-ordinating colourways. This collection has been developed giving consideration for all styles of seating and upholstery in areas such as bedroom, reception, break-out, café & restaurants, giving a varied choice of textures and tones. This new collection sits perfectly alongside the ever popular Contract Collection, which consists of many traditional woven wool and synthetic products that have and will continue to enjoy a lifetime of exposure within the contract seating industry. Being incredibly proud of their heritage and attention to detail, the loyal Bradbury Fabrics team of experienced personnel share the same commitment and dedication throughout all departments, maintaining the highest levels of service and standards that are recognised within the company’s achievement of its ISO 9001 status. All ranges from both the Contract and Hospitality collections can be viewed on the website where samples can be ordered directly, or alternatively our sales office would be delighted to assist with any fabric selections or information requirements, details below.


Weaving and Design Innovations

Providing Excellence Since 1783 Proud British manufacturers offering collections of high performance upholstery fabrics and finishes suitable for the Contract, Hospitality and Leisure Industries.

Bradbury Contract Fabrics Britannia Mills, Crosland Moor, Huddersfield, West Yorkshire, HD1 4TW

Telephone: +44 (0)1484 648182 Email: Company Number: 171961 VAT Number: GB145101513

Hotelier & Hospitality Design

Afternoon Tea Restaurant Skirting



orbes Group are revealing their Restaurant Table Skirting in the deluxe Luxury Weave fabric, which would be perfect for hotels and restaurants in ensuring the comfort of their guests whilst they indulge in occasions such as the endearingly popular, British afternoon tea.

A sophisticated way to showcase your dining area, Restaurant Skirting is made of panels to allow diners to be seated easily and comfortably and can be created for any sized dining tables. Bespoke napkins, table runners and chair covers are also available to be designed in matching material to add to the opulence, enhancing the luxurious ambience.

The fabric is also available to make Simple-Fit Skirting which allows you to set up your dining tables without the requirement of clips or Velcro, providing a professional finish in minutes. Contemporary Table Covers can also be designed in this fabric, which is a contemporary design featuring a simple and elegant one piece drop-on cover with a sewn in topper and skirting panels. Either way, when created from the Luxury Weave Collection, table covers give a contemporary and sophisticated effect to any venue, whilst complementing the tone of the dining area and creating a decadent afternoon tea experience. We have a wide range of beautiful fabrics available, please enquire for details and samples. For further information contact us on: | 01568 616638 |

Meet your customers’ expectations

w: | e: | t: +44 (0) 1568 616638

Interior Design & Lighting A SPECIALIST furniture business is preparing to move into new premises four times the size of its original base after a rapid increase in orders.

Top Brass Continues to Expand Top Brass has built up a multi-million pound turnover making furnishings for some of the UK’s biggest hotel chains, providing everything from blinds to beds to complete furnished rooms. As well as relocating, the business will also double its workforce to reflect the growth. Director John Harrington, who is relocating to Hartlepool with his family from London where the business has a head office, said Top Brass had “outgrown” its premises on Longhill Industrial Estate and hopes the move will take it to a new level. The business will move into its new 30,000sq ft premises on Oaksway Industrial Estate in September, a former cake factory, which is undergoing extensive redevelopment to house not only manufacturing capabilities but a design studio and office space.

Hotelier & Hospitality Design

He said: “Or growth has been a real success story so far and has been aided by the decision to locate in Hartlepool where we find the myriad of skills and talents we need, but we are fully aware that if we stand still then we go backwards. We have some very talented people with us, and there is a need that we are constantly creative and inventive.


“Over the last or 15 years we have developed into commercial refurbishment, and 80 per cent of our work is for hotels and the commercial sector. We won our first major contract in 2012 with an international hotel chain, and it has grown from there.” With backing from Hartlepool Borough Council and the Regional Growth Fund’s Let’s Grow initiative, John and the management team at Top

Brass have invested heavily in both machinery and staff and have seen the order book flourish as a result. John added: “When we started off with just two of us, we relied on word of mouth to raise our profile. But then we won two £2m orders for beds with a big hotel chain, and that led to other contracts coming in from franchises. “We can fit out refurbs or new build hotels from scratch. If you think about it the bed is the most important aspect for any hotel. You can have the facilities and the views and everything else that we all like in a hotel, but if someone has a poor night’s sleep because the bed isn’t right then they won’t go back.

John Harrington of Top Brass

“We pride ourselves on providing that quality, and everything else we do to furnish the rooms is of an equally high standard.

Top Brass operates with a team of designers and project managers, and everyone in the workforce can have an input when it comes to creating new products.

“”We have invested not just in our workforce, but in our machinery as well. We service a service industry, so everything has to be spot on. You can’t invest in staff without the right tools, and vice versa.”

“We can turn our hand to anything really, even the most bizarre requests. We were asked to make some stools for a hotel in the south which were like spacehoppers, so that was a fun project to work on.

In previous years Top Brass would outsource various components to create pieces of furniture, but now everything is done at the Hartlepool base and John added: “The hotel will have a concept for a design, we will look at it and advise how we can alter it to make it more cost-effective.

“We created a table and chair set for children centred around the Rubik’s Cube, and we’ve provided seating for schools shaped like a caterpillar for story-telling.

“We can then provide every single item, from the bed to the headboard to the bedside tables and other pieces. The client appreciates the fact we are effectively a one-stop shop who can provide everything they need, and we get a lot of repeat business from that.”

“We’ve also created a sofabed which pulls out into a bunkbed, there are lots of examples of things like that. We have a lot of talented people in our team, and that is reflected in the products we produce.” To find out more about Top Brass, visit or email

Interior Design & Lighting

Trio of Underlays Unveiled for Every Environment Luxury vinyl flooring manufacturer, Moduleo, is thrilled to unveil its brand-new range of Xtrafloor underlays to suit just about any environment.


trafloor Base, for residential use, Xtrafloor Silent, for excellent sound insulation, and Xtrafloor Flex Pro, an underlay with self-adhesive to ensure faster and easier installation, have been designed to offer a full-rounded solution.

David Bigland, managing director at Moduleo UK and Eire, comments: “These three brand-new types of underlay have been specially designed with our customers in mind.


“We know that each and every one of our clients has a truly unique requirement, which is why we have designed these new products to ensure there is something for everybody. Whether it be for a residential setting, a hotel lounge, or a gym, we wanted to make sure that we offered the right underlay to meet every type of brief, and also to complement our existing catalogue of products.” Purposely designed for residential use, Xtrafloor Base is made from up to 90 per cent natural raw materials and is 100 per cent recyclable, making it one of the most environmentally-friendly underlays currently on the market. Featuring a lightly tackified surface to prevent any movement of the LVT Click laid above it, the product is easy to install and is also an excellent insulator of heat and sound.

Xtrafloor Flex Pro offers a quick, clean and simple solution when installing Moduleo’s Click or dryback LVT in commercial environments, as well as conservatories. Featuring a selfadhesive side to ensure maximum convenience, it also cuts down the installation time significantly. Unlike other standard adhesive installations, Xtrafloor Flex Pro allows for the dryback floor to be walked on immediately after it’s fitted, saving a significant amount of time. David concludes: “This new collection of underlays bolsters our existing product portfolio further, and will work hand-in-hand in ensuring that our customers get the best finish possible for their flooring.” As a global top three manufacturer selling 100 million m2 of vinyl flooring every year since 1997, Moduleo has a strong heritage. The company handles every stage of the design and manufacture process from start to finish at its state-of-the-art, eco-friendly facility in Belgium.


XTRAFLOOR Flex Pro Roll For further information about Moduleo, please visit or contact the team on 01332 851 500. For regular updates on Moduleo: Check out our Pinterest page Like our Facebook page Follow us on Twitter

Hotelier & Hospitality Design

Xtrafloor Silent has been designed for areas that experience high levels of footfall, or where sound insulation is a priority, such as residential apartment blocks, offices, or hotels. The product has been extensively tested and officially certified to confirm its outstanding impact sound reduction values of ΔLw=21dB and ΔLlin=10dB (when used with 4.5mm Moduleo Click flooring). This makes it one of the best performing sound-insulating underlays on the market. The Xtrafloor Silent underlay is also compatible with underfloor heating.


BHA calls for Seaside Tsar to revive UK coastal towns The British Hospitality Association has called for the government to appoint a seaside tsar to help Britain’s failing seaside towns. The BHA has commissioned a report which says that people living in seaside towns are more likely to be poorly educated, unemployed, unemployable, lacking in ambition, claiming benefits and living in multiple occupation housing. A separate survey, conducted by the owners of Butlin’s, found that more than half of the British public have not visited the British seaside in the past three years, and 65% believe that the British seaside is run down and in need of investment. Nine out of the 10 most deprived neighbourhoods in the UK are seaside communities, according to the Department for Communities and Local Government 2015 Index of Multiple Deprivation. The collapse of shipbuilding and fishing, the decline of the traditional annual holiday by the seaside, growing drug use, and cutbacks in budgets affecting maintenance of public places, street cleaning, tourism promotion and the providing of education have all contributed to the situation, says the report.

Hotelier & Hospitality Design

The British Hospitality Association report, Creating Coastal Powerhouses, says that businesses in seaside towns are more likely to fail - especially if they provide accommodation, and calls on the government to create Coastal Enterprise Zones to encourage businesses to move to and invest in the coast.


20 hotels including Marriott and Hyatt hit by data stealing malware A data breach at 20 U.S. hotels operated by HEI Hotels & Resorts for Starwood, Marriott, Hyatt and Intercontinental may have divulged payment card data from tens of thousands of food, drink and other transactions, HEI said on Sunday. The breach follows similar attacks at Hyatt Hotels Corp and Starwood Hotels & Resorts Worldwide Inc in recent months. Norwalk, Connecticut-based HEI, which is privately held, said malware designed to collect card data was found on HEI’s systems. The malware was discovered in early to mid-June on payment systems used at restaurants, bars, spas, lobby shops and other facilities at the properties, Chris Daly, a spokesman for HEI, said in emails and phone calls. The number of customers affected is difficult to calculate because they might have used their cards multiple times, Daly said. About 8,000 transactions occurred during the affected period at the Hyatt Centric Santa Barbara hotel in California, and about 12,800 at the IHG Intercontinental in Tampa, Florida, Daly said. The malware affected 12 Starwood hotels, six Marriott International Inc properties, one Hyatt hotel and one InterContinental Hotels Group PLC hotel. It was active from March 1, 2015 to June 21, 2016, with 14 of the hotels affected after Dec. 2, 2015, HEI said on its website on Friday. Marriott and IHG declined to comment. Representatives from the other hotel groups did not respond to requests for comment. HEI said outside experts investigated the breach and determined that hackers might have stolen customer names, account numbers, payment card expiration dates and verification codes. The hackers did not appear to have gained PIN codes, since those are not collected by its system, it added. The company has informed federal authorities and has installed a new payment processing system that is separate from other parts of its computer network. Among the properties affected were Starwood’s Westin hotels in Minneapolis; Pasadena, California; Philadelphia; Snowmass, Colorado; Washington, D.C.; and Fort Lauderdale, Florida. Also affected were Starwood properties in Arlington, Virginia; Manchester Village, Vermont; San Francisco; Miami; and Nashville, Tennessee. The Marriott properties affected were in Boca Raton, Florida; Dallas-Fort Worth, Texas; Chicago; San Diego, California; and Minneapolis.

SLH appoints Carsten Lima to EMEA sales role


mall Luxury Hotels of the World (SLH) has appointed Carsten Lima to the newly created role of vice president of sales, EMEA.

Lima previously worked with SLH in a senior sales role from 2010 to 2013 and is the third recent executive who has returned to SLH following stints elsewhere. Filip Boyen, CEO, Small Luxury Hotels of the World said: “This is a homecoming for Carsten, who was part of the SLH family three years ago in similar roles. We welcome him back to continue the great efforts our team has made in recent years. He is a seasoned executive who brings a wealth of knowledge and he will be critical in developing our key accounts within the region”.

Lima said:

“It’s great to return to a company that is ambitious and forward thinking. I’m looking forward to driving stronger alliances with the travel trade and expanding our overall partnerships.”

Hotelier & Hospitality Design

Lima rejoins SLH at the company’s London headquarters from his most recent role as area director Asia Pacific for Design Hotels.In his new role, Lima will lead SLH’s sales strategy within EMEA, with ultimate responsibility for key EMEA sales accounts, developing the corporate sales segment and the sales events calendar. He reports to Filip Boyen, CEO of SLH.


Business Business Matters Matters

MAJIsIgn MAJIsign the UK’s lArgest MAnUfActUrer of wooden

the UK’s largest manufacturer of wooden A-BoArds, wooden displays. dIsplAys. A-Boards, chAlKBoArds chalkboards And and wooden

Hotelier Hotelier&&Hospitality Hospitality Design Design

With state of the art machinery and a huge choice of timbers, plastics, aluminium and foamex we are sure that we can create the perfect item for you or your business. All of our wooden products are designed and manufactured in house at our UK workshop, in Bury St Edmunds, Suffolk, where we house an 18,000 sqft factory and design studio.

38 30

The timber we use in our products comes from sustainable suppliers, committed to procuring timber from legal and well managed forests, reducing their carbon footprint and minimising waste. MAJIsign are also committed to recycling and reusing 100% of any waste generated.With the use of a biomass combustor, regulated under the Clean Air Act, we are able to convert all wooden waste to energy to produce heating for the factory and office. Every step of production is looked after by our highly skilled experts in the field of design, woodwork and machining, ensuring you have the best possible finish to your products. We are very proud of our fast turnaround times. All stock products can be delivered in 1-2 days, with personalised or bespoke products taking only 3-5 days. From a chat on the phone, a written idea in an email or a scribble on a piece of paper; MAJIsign will create your bespoke item for you.”



of the MONTH


Gold Framed Mirror 75x90cm £75.00


Table Top Clip Board A5 £10.00 A4 £16.00



Chalkboard Optic Clip Oval/Rectangle £3.50

Call us today on: 0800 783 5887

Engraved A4 Menu Cover £25.00*

Clip Menu Stand A5 £9.50 A4 £12.50

Wooden Condiment Holder (Small) £10.90*

All prices ex. vat. *Engraving available at additional cost

Woods Foodservice Family run, Woods Foodservice’s core value of ‘putting their customers’ requirements first’ has won them the Chef’s Choice award for ‘Best Foodservice Company’ in the UK, for the last two years running. Having supplied London & the Home Counties’ catering industry with specialist & general ingredients for over 40 years, Woods has been through many changes over the years to become the No1 Foodservice Company they are today.

Just a few of the Benefits of opening an account with Woods Foodservice include: A reliable 6 day a week delivery •  service, delivered at a time that suits you.

An online ordering system, with an •  order deadline of 2am for delivery that same morning.

You can view full descriptions, •  prices, product codes & images of

every product we stock online, can access your full order history, view & print invoices & credit notes.

They have a dedicated account management team to ensure their customers’ requirements are always met and a large product range of over 2500 dry stores & Chilled, general & specialist items, which are reviewed daily, allowing them to continue to offer quality products at competitive prices.

A wide range of competitively priced, •  high-quality ingredients & products.

Many producers, growers & importers choose solely Woods to distribute their products, resulting in specialist ingredients that are unavailable elsewhere.

Exclusive Daily discounts & special •  offers.

Woods boast an impressive client list of some of the best Hotels, Restaurants, gastro pubs, and Event Caterers in London including TV Chefs and Michelin rated establishments.

Account management, •  toDedicated work closely with your business requirements.

Specialist training days in their •  development kitchen in Southall, London.

“Throughout my career, I have always worked closely with my suppliers‎. Their knowledge and access to the type of produce I look for is key to making that successful connection to the source. It’s a tough market to be in, and working with chefs in general requires a great deal of patience and understanding. Woods deliver on all counts.”


Supplier of Dairy, dry & specialist fine foods for London’s most prestigious restaurants For more information call 0208 997 2211 or visit


Business Matters

3 Hospitality Top Display Tips There are many factors that drive your sales and inspire the loyalty of your customers. Beside your service, one of the main factors is the way your space looks and its finishing touches. Here are 3 top display tips from The Display Centre experts. 1: Draw them in Before you can show off your gorgeous food and wonderful service, you have to draw your customers inside. There are many ways to do this with displays. Your method should depend on the style and atmosphere that you wish to create. For some, a simple chalkboard A-board or a letter board in a window may be all that is needed. For many, something more imaginative will be more impactful. Light boxes are a great way to be more impactful. They make great reservation signs and double up as excellent window promotion signs. Whether you opt for a small cinematic style box or a larger branded one is completely up to you and the effect that you wish to create. Both make interesting and easy ways to draw people in.

2: Comfort Customers find comfort in knowing what to expect. This is a good reason to keep your atmosphere and theme consistent throughout your space. Your display basics should be comforting and consistent but the extra details should inject personality and interest.

Your customers know whether to expect a bar or a reception desk and they will know that somewhere you will have toilet facilities. But you can comfort your visitors by clearly sign posting where things are and telling them how things work. This sign posting should neither be too prominent nor too subtle. A great way to do this is to use a stylish way of telling them that adds to your atmosphere while also serving a useful function.

3: Ask and Observe It is important to get the personality injecting details right. This requires a little care so as to avoid creating a space that is too cluttered, cliché or gimmicky. With a little finesse, innovation and quirk, your hospitality space can inspire your customers’ loyalty. The smaller touches that are unusual and unique to your space, can be the ones that cement your business’s name into your customers’ “must visit” list. Our experts can help you do this. For over 26 years our team of experts have been providing high quality display equipment to the hospitality industry. We work closely with you to identify the items you need to drive your sales. Whether you need something off-the-shelf, or a bespoke design, our experts can help. Call: 01329 842 000. Email: My Display Expert Visit

Click to Email: My Display Expert Visit: Call: 01329 842 000

A-Boards Draw customers in to your hospitality space with an A-board. Whether you are looking for a board to display your menu, or a board to hold a printed poster. The Display Centre can help.

Letter-Boards Whether you’re writing a menu or a reservation sign, our changeable letter boards are easy to use and come in many sizes! Coloured frames also available! Light-Boxes Our light boxes come with changeable letters. Available in a range of sizes, our light boxes are a great way to draw customers inside and to add to an atmospheric experience.

Click to Email: My Display Expert Call: 01329 842 000 Visit: Tweet: @DisplayCentre

Mitre helps hotels keep their guests cool this summer “Nothing disturbs your guests’ quality of sleep like a warm, stuffy hotel room,” says Stephen Broadhurst, Managing Director of Mitre Linen, the trusted British supplier of inspiring linen, towelling and soft furnishings to the hotel trade for over 70 years.

Hotelier & Hospitality Design

“With sleep being a significant element to a guest’s experience, ensuring that they are cool and comfortable throughout the warmer months is paramount.”


Choosing cool and crisp linens is the perfect way to provide your guests with a wonderful night’s sleep during the summer months says leading hotel provider, Mitre Linen. As well as 100% cotton products, lightweight bathrobes and lighter duvets can also help to keep guests feeling cool.

Using their wealth of knowledge and experience, Mitre can handpick lighter products to suit hotel’s different styles and budgets and are always on the lookout for new and innovative products to help hotels enhance guest experience

Stephen says: “A lot of hotels love our Microfibre duvets because they offer the finest, luxury synthetic alternative to feather and down. This is a supremely soft fibre that drapes excellently around the body and offers soft, comfortable support. It is a particularly good duvet in the warmer summer months.”

Coolguard is the company’s new pioneering pillow protector, designed to keep pillows feeling cool throughout the night. With its thermo-regulated micro-capsule technology, this innovative pillow protector will not only shield pillows from dirt and stains, it will also keep guests cool and comfortable throughout the warm, stuffy nights.

Mitre has Microfibre duvets in its Luxury and Comfort ranges. The company also stocks a Himalayan duvet, a great all year round duvet, which is filled with high quality, light siliconised ball fibre.

For the ultimate cooling sleep experience, the pillow protectors can be paired with Mitre’s extensive range of 100% cotton bed linen, which is renowned for its natural breathability. When it comes to duvets, finding the ideal choice for the summer can be difficult and with so many options available, selecting the right summer weight duvet for your guests can be difficult. Mitre has a handy guide explaining the benefits of each filling and can help hotels choose the right duvets for their establishment.

Lighter weight bathrobes are another great way to keep guests feeling cool but pampered throughout the warmer months. Mitre’s Langley waffle-weave bathrobe is made completely from cotton and has matching slippers to complete the set. “Providing guests with these lighter weight products are just a couple of ways to make them feel cool and comfortable throughout the summer,” adds Stephen. “With all the different styles, materials and product ranges available, we can help establishments choose the right products for their brand and most importantly, their guests.” Mitre’s catalogue is divided into different ranges – from Essential and Comfort to Luxury and Heritage by Mitre, the company’s designer collection.








Housekeeping & Bedding

The ‘Best B&B in England’ chooses The Fine Bedding Company Hotel Division as its Sole Supplier of Bedding Luxury epitomized! This is only one of the customer review phrases used to describe this luxurious 6 bedroomed 5 star boutique B&B. The 25 Boutique B&B was awarded an AA Gold Award for the 2016 B&B category and is situated in Torquay, Devon and has recently undergone a major six figure sum refurbishment, now boasting six very different individually styled luxurious bedrooms.

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Luxury epitomized! This is only one of the customer review phrases used to describe this luxurious 6 bedroomed 5 star boutique B&B. The 25 Boutique B&B was awarded an AA Gold Award for the 2016 B&B category and is situated in Torquay, Devon and has recently undergone a major six figure sum refurbishment, now boasting six very different individually styled luxurious bedrooms.


Currently rated as the number one B&B in England on TripAdvisor and credited as 2016 Devon Boutique B&B winner of the Luxury Travel Guide, Julian and Andy have spent the last eighteen months renovating all of the bedrooms to an extremely high standard. When it came to creating a luxurious bedroom, it’s not just the décor or furnishings they had to consider, but right down to the type of bedding sourced. They formerly stocked a variety of bedding from different manufacturers and ages and having experienced softness and high quality of The Fine Bedding Company Hotel Division’s luxurious bedding during a recent stay in another guest house, they knew exactly where they were going to go to source their own bedding!

Situated on the South Coast of England, or English Riviera as it is commonly referred to, The 25 Boutique B&B opted for The Fine Bedding Company Hotel Division’s Boutique Silk range of synthetic pillows and duvets. Thanks to its ability to be washed in house, and at 60oC, the temperature that kills dust mites, this range of bedding was ideal, thus creating a more allergy friendly sleep environment for its guests. Andy Banner-Price, Owner, The 25 Boutique B&B comments, “We are thrilled with the quality of the bedding and continuously receive feedback from our guests that they had the best night’s sleep specifically citing the luxurious feel of the bedding. Some have even purchased the duvets directly. Having spent the past seven years running a successful award-winning country house hotel in North Wales, we embraced this renovation and specifically decided to create a luxurious B&B for the young professionals to escape the hustle and bustle of city life”. Boutique Silk duvets and pillows contain Smartfil®, a unique, non-

allergenic, multi layered fibre filling which is manufactured in house and available exclusively from The Fine Bedding Company. Smartfil®’s special silicone coating allows the duvets and pillows to revive and recover their form like new every day after plumping up and also after regular and repeated washing. Products are also ultra-light for faster room turnover and quick drying so freshly laundered duvets can be returned to a bed within a matter of hours. For more information on The Fine Bedding Company Hotel Division range of bedding, please visit, email or call 0161 864 5626.

Hotelier & Hospitality Design

Kata Rocks sets the standard for Luxurious getaways


Now it hosts what can only be described as the new standard for luxurious hotel stays across the globe. Kata rocks opened its doors almost a year ago an since then has become an established get away when only luxury will do. Set in the West coast of the island near Kata beach this beautiful development is placed amongst the slopes of Kata. On arrival you will be greeted by the

ever welcoming staff and seated as you wait to get driven to your villa. As the resort is positioned to give way to stunning beach views a short buggy ride is provided to get you to your room. You will be pleasantly surprised to find that these are not called Villas without good reason. Not only extremely spacious but also the term luxury is prominent throughout. The sky villas range from 1 to 4 bedrooms It is difficult not to go straight to the outdoor area overlooking the amazing Kata beach and small islands in the distance. The bedroom and en suit are superbly decorated and all toiletries are available to a very high standard of quality.

very comfortable and with a walk in kitchen this is perfect for a traditional Thai cooking class (which we will revisit later) Moving back to the incredible view as you walk out to your private bathing / infinity pool area the seascape really is breath-taking. The scenery cannot be compared and likened to any hotel view you have seen before. When on holiday the main objective to relax and unwind is easily achieved especially when visiting the recent award winning Luxury spa. The Infinite Luxury Spa has been awarded “Luxury Boutique Spa” by the World Luxury Spa Awards 2016. Again more than worthy of this title with many modern and Authentic Asian treatments available.

The lounge area can be considered

Hotelier & Hospitality Design

Phuket Island is the home to some of the world’s most beautiful beaches, taste experiences and cultural enlightenment.


Whilst visiting this beautiful resort you will be able to visit the restaurant which is home to award winning dishes and offers both western and Asian cuisine. The head chef Leia is one of the world finest and has recently won an award for the best Gourmet burger in Phuket. Which was highly contested with many restaurants going in for the award. The Ohla burger swooped the prize and mouth-wateringly lived up to all expectations. A succulent mix of 80% Australian beef, 20% minced pork belly, Spanish Iberico ham, French brie cheese, extra virgin olive oil, homemade barbecue mayonnaise all piled high on a fresh house-baked hamburger bun. “ The restaurant proudly serves seasonally inspired Mediterranean cuisine featuring regional gourmet twists with a Spanish accent. Only the freshest produce and finest ingredients are used to ensure an inspired gastronomical experience. Executive Chef Laia Pons Spanish roots serve as the primary menu muse for many dishes. In Barcelona she honed her creative culinary talents at two of the city’s finest restaurant, Abac (two Michelin stars) and Caelis (one Michelin star). Her cultural background and training is also the inspiration for Phuket’s best brunch, available on selected weekends depending on the season. Chef Pons uses it to showcase dishes from one of the oldest and most renowned fishing village in the Ciutat Vella district of Barcelona. Combined with Kata Rocks’ stunning oceanfront location, its legendary weekend brunch treats guests to an authentic Mediterranean feast of delicious fresh seafood and the most elegant cuisine on the island. “

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To keep in touch with Thailand’s exceptional cultural acclaim. A Thai cooking class is available and suggested as necessity whist on your stay. A professional cook will come to your villa and teach you all that is needed to bring a piece of Thailand home with you. Authentic cuisine will be taught with easy understanding and then the ability to master some signature dishes once you return home.


One thing that really does stand out about the Kata rocks experience is the attention to detail shown by the staff. There is a faultless service provided by them and I would suggest this is amongst the best customer care I have known. Being a crucial instrument to your overall stay this most certainly was met to the highest of standards. Kata rocks is now an established hotel globally and has attracted not only holiday goers but also residence on a permanent basis. With the option of investment also there if you wish to purchase one of these magnificent villas. With Phuket being ever-growing in popularity, Kata rocks is a must as part of your trip in regards to not only accommodation but also so much more.

Hotelier & Hospitality Design



Bar & Entertainment

Cllr Michael Lyons, Mayor of Hythe, officially opens the Moet & Chandon bar at the Hythe Imperial

Corks pop to mark opening of Moet & Chandon bar at the Hythe Imperial

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Raise a glass to the new Moet & Chandon Champagne Bar, which opened at the Hythe Imperial Hotel last week.


Situated on the first floor of the hotel next to the glamorous Imperial Ballroom, the bar was formally opened by Mayor of Hythe Michael Lyons on Thursday, August 4, and began serving the public the following day. “We’re very proud that the Hythe Imperial is the home of Moet & Chandon in Kent,” said Denise Vas, General Manager of the hotel. “It really is a glorious spot to relax and enjoy a glass or two of bubbly while taking in the magnificent sea views.” The bar is open to the public from Wednesday to Sunday, and is available for hire for private functions on Monday and Tuesday.

Its opening is the latest landmark in the ongoing refurbishment of the Hythe Imperial by its owners, Ashford-based GSE Group. Rooms on the newly refurbished second floor opened earlier this year, while work on refurbishing the third floor will start in January 2017 and the fourth floor in January 2018, with all work scheduled to be complete by May 2018. For more information on the Hythe Imperial Hotel and the new Moet & Chandon bar, visit

Bar & Entertainment

Launches Ground-breaking

Alcohol-free Beer


lcohol sales in the UK have declined by 24% since 2000 and with drink driving laws set to be tightened, Government advice on alcohol consumption changing and rural pubs going out of business, the launch of St Peter’s Without® is particularly timely.

Without® taps into the growing demand for alcohol-free drinks and gives those who are looking to cut down on alcohol, or who don’t drink, an excellent-tasting beer that is as good as the real thing. Three years in the making, St Peter’s Without® is a real, bona fide choice even for the most ardent beer drinker. It is brewed to the exact same standards as craft ales, but without the alcohol. It is completely different to and hugely better than other alcoholfree and low alcohol drinks on the market, contains less alcohol than a glass of orange juice and is at least 25% lower in calories than standard beer. “The time is right to launch St Peter’s Without®,” says Steve Magnall, CEO of St Peter’s Brewery. “Pubs and bars are crying out for an excellent quality, full-bodied alcohol-free beer that drinkers will take seriously. Without® really is a fantastic alternative. “We want to be at the forefront of this growing sector, which we believe will form 10% of the UK beer market within 10 years. We’ve made a big investment, but we know that Without® is unquestionably the right product to lead the way,” adds Steve. St Peter’s Without® is available nationwide on draft and in bottle from the middle of August. For more information visit or call 01986 782322.

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St Peter’s Brewery

Seeing a gap in the market for a delicious, full-bodied alcohol free beer that really tastes as good as the real thing, St Peter’s Brewery has launched St Peter’s Without®, a three-year project and a major investment for the craft brewery.


The Spirit Lab is raising standards in the bar industry by providing professional bar tending training.

WHO & WHAT The Spirit Lab was created by Emanuele Mancini and there is a team of talented and experienced tutors who deliver the fantastic courses to their alumni. The academy was opened in early 2014 and the Bartending School offers top quality professional training to make students a world class bartender in order to achieve professional fulfilment and salary remuneration.

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The Spirit Lab trainers are top of the range professionals with extensive experience in some of the world’s top establishments. Each of the tutors have more than 10 years’ experience in highend bars, private members clubs or luxury hotels around the globe. Emanuele has personally have been involved in hospitality on and off for about 12 years and worked in several UK operations as well as in Asia pacific.


assistance, level 1 diploma in spirit through our partner WSET (which is recognized in 60 countries globally). • The “Foundation course” or otherwise known as the international mixology course is aimed at beginners as well as developing Bartenders. • The “Professional course” or otherwise known as the Advance molecular course is aimed at solid Bartenders with 3+ years of experience. They both run for 1 full week (35 Hours approximately) and the objective is to equip professional alumni with the level of mixology needed for a career progression or simply for a desire of expanding horizon in cocktail making. A professional diploma is provided at the end of every level and because The Spirit Lab are an approved partner of WSET, students can decide to take a further exam in order to gain the Level 1 Award in Spirit which is recognized in 60 countries globally.

The Spirit Lab has been set up in order to raise bar standards throughout the world and get it back to the glorious past image of bartending by leveraging on a neverending fundamental component: THE BARTENDER!

In terms of consultancy for spirit brands or bars they adopt a bespoke service on case by case project. This can go from a simple menu design to a full in-house training to staff recruitment to push a product to market etc.

When asked why he opened the Spirit Lab Emanuele says “I saw a gap in the market due to the fact that nowadays bar staff are either not given the necessary know how to start a career in the industry or are kept isolated and limited in terms of the knowledge they can learn in a specific venue. This is not because owner/managers are not passionate or knowledgeable enough, but because there is always less time to allocate to this kind of task and always more compelling things to do.”

The Spirit Lab head office is located in a brand new building right in Piccadilly Circus in which they sometimes host the theoretical aspect of the course, however the practicing facility is located

The Spirit Lab is a Professional bartending school in London which offers Basic and Advanced courses, bar and brand consultancy, job placement

in the heart of the cool and Hipster east London at Old Street. In this prestigious location, their state of the art bar has 4 stations equipped with all the necessary tools, glassware, top shelf spirits and machinery required by the industry today. All these elements aim to mould professional bartenders with the skills and confidence to work in the best establishments in the world. Who is the Spirit Lab ideally for? Emanuele says “I pretty much aim the course towards people who want to start working in a bar for several reasons (earning money while they are at university or to sustain the gap year travelling, choosing this as a career path and want to build up foundations etc) or people who are already bartenders and want to expand knowledge and horizon of bars who haven’t got time and resources to do full training and need a 3rd party to carry out the work.” He continues “I believe we are special because we do provide a very familiar and consultative approach from start to finish. We look after every single student and we make classes of maximum 8 in order to spend time with every single one of them.” And with a string of alumni who have gone on to secure jobs in leading bars and hotels, the Spirit Lab is increasingly becoming the choice for hiring managers to pick staff from, which is why at Restaurant Update we are actively promoting the work The Spirit Lab have done and are continuing to do so. +44 (0) 2033562949 4th Floor, Rex House, 4-12 Regent Street, London

Bar & Entertainment

Rum vs Rhum:

The Battle of the Bottles “I pity them greatly, but I must be mum, for how could we do without sugar and rum”

- William Cowper, English Poet

Since then, rhum (and rum) has evolved to become one of the most popular liquors on the shelf. With the correct spelling causing cup-full’s of confusion, we have investigated the difference between Rhum and Rum to save your boozy blushes. Today the spirit falls definitively into two categories: Demerara Rum and Rhum Agricole. Demerara Rum: Demerara Rum (rum made from molasses) is produced from fermenting molasses, resulting in a sweeter, rounder, and usually darker rum. Demerara Rum is also commonly referred to as Rum Industriel or Rum Traditionnel.

Rhum Agricole: Rhum Agricole is made from pressed sugarcane juice and yields a much lighter final product. Interestingly, a bottle of Rhum Agricole is usually priced higher than Demerara rum brands. Wyatt Peabody, writer for Punch online drinks magazine says, “You might be paying a little bit more but I might argue that what you get for that dollar is tremendously more than you get from molasses-based rum”. Chris Singam, Founder of Cottons Caribbean Restaurant and Rhum Shack, says, “Rum and Rhum are often mistaken for each other, but once people are explained the difference they can understand and appreciate each spirit’s unique qualities. Those who don’t enjoy drinking Rum may find they

absolutely love Rhum! At Cottons we will have over 300 different varieties of the spirit so there are plenty of options for our guests to choose from”. With over 30 years’ experience of serving authentic Caribbean cuisine, Cottons Restaurant and Rhum Shacks in Camden, Shoreditch and the newly opened Notting Hill offer a real buzz. The bars stock the largest rum collection in the UK, with over 300 varieties available. From Reggae Rum Punch to Killer Doppis to Piña Coladas, the Rhum Shacks shake up both classic and innovative cocktails using their own signature style and recipes. Cottons Caribbean Restaurant and Rhum Shack

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In the 14th Century, famous explorer Marco Polo wrote of tasting ‘a very good wine of sugar’.


Bar & Entertainment

Rhu the Day… That’s right, Radnor Hills have been busy again concocting brand new flavour combinations, and have recently launched a delicious new Apple and Rhubarb Heartsease Farm – and they have really cracked it this time! This fresh tasting thirst quencher seems to be the most popular in the range yet and is made with all natural and best available ingredients which have been blended with their own spring water from their farm in Wales. Getting the fresh sweet taste of the apple to blend with the sharp twang of the rhubarb wasn’t easy, but they are particularly thrilled with this one!

The Watkins family have farmed at Heartsease, in Mid Wales since 1903. It was soon after joining the family firm that William Watkins discovered that he had a source of delicious spring water on their land, and this was the trigger to diversify the business into bottled water based products. Radnor Hills Limited produces a whole range of soft drinks including pure water, flavoured waters, school compliant drinks, fruit juices and the Heartsease Farm range of premium pressé drinks. “Provenance of our ingredients is key”, says William Watkins, whose pure blackcurrant juice and raspberries will arrive from a farm down the road in Herefordshire. “Our Heartsease Farm range of drinks reflects the heritage of the farm and our passion for great flavours’’ Heartsease Farm Premium Pressés feature some timeless traditionally British flavours including Traditional Lemonade, Raspberry Lemonade, Fiery Ginger Beer, Apple and Rhubarb, Blackcurrant Crush and Elderflower Pressé. These drinks are available in single serve 330ml glass and 425ml PET or a family sized 750ml glass bottle. For more information please contact

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@heartseasefm #loveheartsease


Heartsease has been our family farm since 1903. We love great flavours and using our own spring water, we have blended these delicious drinks for you. I hope you enjoy them!

Traditional British Recipes

Available in 330ml, 750ml Glass Bottles and 425ml PET 6 Delicious flavours: Elderflower PressĂŠ, Traditional Lemonade, Fiery Ginger Beer, Raspberry Lemonade, British Blackcurrant Crush and Apple & Rhubarb

Bar & Entertainment


ith almost half of the range now carrying coveted Great Taste stars, Ten Acre has firmly established itself as a premium brand that keeps on delivering when it comes to creating tantalisingly tasty snacks, which also enjoy not only ‘Free From’, but ‘Free From Plus’ credentials. There are ten flavours of hand cooked crisps and seven varieties of popcorn in the Ten Acre collection - eight of which are adorned with the stars awarded by the Guild of Fine Food for great taste. They include the newly crowned: ‘Pastrami in the Rye’, ‘The Secret of Mr Salt’, ‘The Story of When The Cheese Met the Onion’ and ‘When The Chilli Got Sweet’ hand cooked crisps, and ‘Ambrose Popperley’s Wasabi’ popcorn. “Ten Acre are award winning, premium snacks that taste amazing - and which also come with unrivalled ‘Free From Plus’ credentials. That makes them a ‘must stock’ for those looking for premium snacks that cater for everyone’s needs - and which are price competitive. No more dilemmas over stocking a variety of snacks, Ten Acre is a brand that fits all needs,” says Tony Goodman, CEO of Yumsh Snacks Ltd - the creators of the Ten Acre brand.

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All Ten Acre hand cooked crisps and popcorn are ‘Free From Plus’, meaning not only are they award winning and great tasting, they are also gluten, dairy, MSG and GMO free, as well as vegan, vegetarian, halal and kosher certified. Regardless of lifestyle choice - or dietary restrictions - there are no barriers to tucking into Ten Acre hand cooked crisps and popcorn. These are snacks that can be enjoyed by guests from around the world, whatever their dietary requirements or lifestyle choices.


Ten Acre

Ten Acre are award winning snacks that are blazing a trail. Innovative, hand cooked crisps and popcorn which are ‘Free From’ many things just not great taste! Innovation is also a driving force behind Ten Acre, and Yumsh Snacks have been recognised for their innovative approach. They have just scooped a Belgium INN’award - a prestigious international award for excellence in food innovation - for their ‘Cousin Penelope’s Strawberry & Cream’ popcorn. They were handpicked from an array of products created by some of the biggest names in the food industry. Quite an achievement for a brand that is only a little over two years old! The preferred snack supplier for Conde Nast Johansen hotels, Ten Acre is available in a variety of bag sizes, including 20g for mini bars. Ten Acre will be showcasing their award winning range of snacks at Speciality & Fine Food Fair, from September 4th - 6th, at Olympia London, on Stand C1312.

Bar & Entertainment

No middle men, no surprises, no unwanted features…

the Pulse jukebox has it all Mediatheme’s new Pulse jukebox – which operates in conjunction with The Entertainer touch screen entertainment system – is the juke box that pays for itself. Operators don’t have to share revenue with anyone. The coin-operated Pulse can be added to an existing Entertainer system and site operators get to keep the cashbox takings. The Pulse features 20,000 tracks from Mediatheme’s extensive audio library. It’s simple-to-operate design and manufacture gives operators 100 percent control of the cashbox. The UK’s No 1 touch entertainment system, The Entertainer now features an all new, user friendly interface and split room ‘zoning’ capabilities supplied as standard.

Hotelier & Hospitality Design

Crammed with music, videos, karaoke, bingo, race nights, quizzes, games and advertising features, The Entertainer helps drive footfall, increase dwell time and maximize customer spend in a wide range of venues including pubs, clubs, holiday parks, hotels, university campus venues, and cruise ships.


It features a simple to use touch screen providing instant access to a huge variety of features and allows total control of entertainment programmes, including the ability to plan events calendars and increase revenue.

Advertising templates provide the ability to create still or video animated adverts in a few minutes, promoting food and drink, forthcoming events and parties, or third party suppliers such as taxi firms. Mediatheme Operations Director Scott Williams explained: “Used in conjunction with industry leader, The Entertainer, the Pulse provides a truly comprehensive music and entertainment setup that’s a great benefit to any leisure operation. “We’re constantly looking at ways we can provide revenue boosting features for customers. The system now delivers even more than before, not just in fun and music but, in features such as being able to include advertising and split room zoning on The Entertainer.”

The Pulse jukebox works in conjunction with The Entertainer touch screen system

Mediatheme provides an update service each month, ensuring each system is kept up to date with the very latest chart music releases and customer requested songs, as well as the latest video hits, new and classic karaoke tracks, and new quiz questions. To book a free demonstration for The Entertainer or Pulse Jukebox – or both - call 01572 771363 or visit

A great range of touch screen entertainment for customers

Bar & Entertainment

With over 20 years experience
in the events industry, we are perfectly placed to independently consult, design and manufacture the most suitable, durable and high quality mobile bar solutions. We can provide you with the ultimate portable bar equipment to solve the most complex bar operations. Transbar is a complete system of various compact and modular folding units giving you the right solutions and configurations. All with the added impact of well designed facades and aesthetically beautiful finishes to match your venues decor. Transbar systems will maximise your potential profit, whilst increasing the productivity and professionalism of your business. We will work with you to execute anything from small quantity bespoke orders to large runs of bars. Bar Specialists are the authority and leading supplier of space saving bar equipment worldwide.

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Get aquatinted over a drink wherever you want with Transbar....


Bar & Entertainment

Transbar can transform from a collapsed, easily movable unit to a fully assembled bar in a matter of minutes. Transbar is manufactured exclusively in Britain from brushed 304 food-grade stainless steel. Transbar by Bar Specialists is the most comprehensive mobile bar system on the market today. Built by bartenders for bartenders, its ease of use is second to none.

• Moveable when assembled and disassembled. • Assembled in under 10 minutes. • Fully customisable with a range of corner units, back bars, draught extensions and more. • Folds down to less than a third of its original size. • Fully functional running water system. • Interchangeable facades. • Removable drip trays. • Ultra-stable eight-legged setup. • Used and approved by top bartenders in the industry. • Dimensions when assembled: L 2.2m, H 1.13m and W 0.825m • Dimensions when disassembled: L1.4m, H 0.76m and W 0.62m

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Bar & Entertainment

Premium Vodka Will Be the Next Big Thing, Say Top Bar Managers According to the country’s top bar managers, gin’s success has reached its peak and now it’s time for vodka to have its day. Despite gin’s massive gains in recent years, vodka is still the biggest spirits category in the UK and according to recent Nielsen research (year to April 23, 2016), it is in 1.9% growth, which is being driven by flavoured vodka and premium vodka. “Premium vodka continues to grow in double digits, up 19.6%, and now accounts for 7.9% of total vodka and 67% of total vodka growth,” explain analyst Marika Pratico, senior client insight manager at Nielsen. “I compare vodka these days to lager. No one wants weak lager anymore, even if they are lager drinkers they don’t want Fosters they want a lager with flavour and depth, and vodkas are now going the same way,” said Kyle Wilkinson, head bartender at The Beaufort Bar at The Savoy in a recent tasting in BarlifeUK.

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“I think bartenders are looking at vodka differently now with the likes of Gaz Evans and Rico giving it a lot more kudos. It’s cool now to be the anti-cool which is bringing vodka back into the fore,” adds Jamie Jones, group bars executive at The Social Company, Jason Atherton.


“The general interest in vodka is increasing and our customers are definitely ordering more of it,” says Paul Richardson, assistant general manager at the two rosette Tuddenham Mill Hotel and Restaurant in Suffolk. “People are starting to want different styles of premium vodka and are coming to us expecting to find it,” he continues. “We are seeing a lot of interest in Wild Knight Ultra-Premium English Vodka from Norfolk, it is single-

distilled and made using Norfolk barley, which is quite unusual. It also has a really unique aroma and taste, which you wouldn’t expect from vodka. My customers like it a lot and I think it’s that top end of the vodka market that will explode in the years to come.” Paul Forsyth from Thunder Road Emporium and Bootleggers Bar is a big advocate of Wild Knight Vodka and feels sure it will be a huge success. “Wild Knight is very different because it has its own botanicals. It’s very unique.” he explains. “I just did Imbibe live, and I found that generally people say they know about vodka until they try wild Knight. We tout it as an unaged whisky, because it’s produced in the same way. From a selling point for view it

is exceptional and stands out from all others I’ve ever tried during my 20 years in spirits industry.” “We knew when we launched that the time for vodka to shine was definitely on its way and at the recent Imbibe drinks show we were overwhelmed by the interest in our vodka,” says Matt Brown, co-founder of Wild Knight English Vodka. “Bar managers were definitely on the lookout for something new and there seemed to be a renewed interest in premium vodka. We are very excited to be at the forefront, leading the way with what we feel is the best vodka you can buy in the UK.” Wild Knight Ultra-Premium English Vodka is made from a single distillation using Norfolk barley. For more information visit

Hotelier & Hospitality Design

Dream Phuket Hotel and


Epitomising luxury.

South East Asia is best known for its beautiful scenery, Amazing beaches and wonderful culture with Phuket being one of the most prestigious locations if you are travelling to this part of the world.

Located on the west of the island is where the beautifully designed Dream Phuket Hotel and spa is situated. With a wonderful mix of Western flare and Asian roots, this modern hotel is the epitome of a luxurious getaway destination. Once you have touched down into Phuket airport you will be greeted by a member of the Dream team who will provide your transfer in one of the hotels luxury taxis. This is a spacious shuttle journey which takes between 30 – 45 minutes to the resort. A

Accommodation The Luna villas offer a fantastic room space and come with all comforts needed when on holiday. You can enjoy the privacy of your own pool and indulge in the complete relaxation of the dream experience. With a spacious bedroom the villa also has an ample lounge area and the use of a fully equipped western kitchen. This is truly one of the most wonderfully designed villas I have had the pleasure of staying in. Once you have woken from a delicately gentle rest you have many options as to where you wish to spend the day in the calm setting of the dream hotel and spa resort. Breakfast is delightfully laid out for guests in the hotel restaurant and you will have the choices of western cuisine and authentic Thai food and refreshments. With the beaming sun enough to lighten your mood when this enjoyable Al fresco breakfast will leave you in awe over the beauty of the lounging are and tranquil pool that also hosts an in pool bar that you can swim up to at your leisure. Time is of no concern thanks to the magnificent surroundings and calm atmosphere of the hotel. This is perfectly balanced with the option on heading over to the Dream beach club which is just a short shuttle journey away. You can request you pick up with the hotel concierge.

perfectly times ice cold water will be waiting for you along with relaxing seating after your flight. This is a perfect way to start your dream experience. On arrival the ever welcoming hotel staff are on hand to provide you with all you need to get this dream experience started. A cool Thai blue juice drink will be handed to you as you sit on the comfortable lobby seats and await to be show to your room.

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Dream Beach Club The beach club is open for a majority of the day and stays open until the early hours if you wish to add the party feel to your holiday. Being directly on the beach you can enjoy a great atmosphere with other guest at the hotel.

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The multi-story club features two pools, a restaurant for indoor and alfresco dining, and four bars. Dream Beach is also one of few beach clubs with direct access to the sea. Overlooking the azure Andaman Sea, PHD is Dream Beach’s rooftop bar and nightclub that promises electric parties at nightfall. Bringing a true taste of New York to a gorgeous Phuket beachfront setting, the entertainment calendar at Dream Beach features a world-class lineup of exclusive parties, events and DJs through partnerships with some of the hottest names in dance music, such as Ministry of Sound, Hed Kandi, Soul Heaven and more.

The Dream hotel and spa boasts a beautiful rooftop pool which is the perfect place to take in the breathtaking mountains surrounding the hotel. This is an ideal place to relax and also enjoy an overview of the resort. Once you have spent a moment or two relaxing in this spacious infinity pool you can take the lift down to the spa.

Dream Spa The Dream spa is definitely a key venture on your stay you will be taken on the 5 signature journeys… to awaken the soul and senses for total mind and body transformation SOL (Spiritual. Organic. Lifestyle.) Which would be a more modern / contemporary link to your 5 elements concept. Their collections include: • Feeling Calm (Wood) • Feeling Warm (Fire) • Feeling Protected (Earth) • Feeling Uplifted (Water) • Feeling Beautiful (Metal)

Opting for the “Aroma” massage will leave you relieved of jetlag if you have endured a long flight. The masseuse will leave you feeling refreshed and rejuvenated as an hour long treatment fitted perfectly and enables you to feel stress free and totally relaxed for the rest of your day. “Aroma massage using only biodynamic synergistic blends of essential oils (chemical free so there’s no artificial stimulation of your system) specially customized for your individual needs, this massage inspires properties of the oils to stimulate the senses.”

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Dream Restaurant

After a day of rejuvenation a visit to the Dream restaurant “Trilogy� is a delightful choice as they mix authentic modern Thai dishes with western classics also available. Strongly recommended is the mouthwatering Wagyu steak which is delicately fried and served with fresh vegetables. Michelin star chefs go to great care in producing these wonderful meals.

Overview The Dream Phuket Hotel and Spa does more than tick boxes when looking for a luxury stay. Everything from the beautiful scenery, architecture and ambiance will leave you wanting to return. The staff are a credit to this wonderful experience and all aspects of the resort are met to the highest of standards. You may look no further when all that will do is paradise. DREAM PHUKET 11/7 MOO 6, T.CHERNGTALAY, A.THALANG, PHUKET, 83110 THAILAND RESERVATIONS: +66-76-609-888

If you are looking for the Thai experience the chicken green curry acts as awakening of the senses and provides you with a burst of natural flavours and spices that is truly to be admired. Washed down with either one of the Dream freshly squeezed juices or ice cold lager is a must when indulging with either of these choices. I highly recommend that both of these options are acquired on your stay. An amazing selection of desserts can also be found on the trilogy menu. All of which are amazing in taste and delicately presented.


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Hotelier & Hospitality Design - September 2016  
Hotelier & Hospitality Design - September 2016