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July 2016: Commercial Kitchen, Upcoming Events, Business Matters, Bar & Drink

Hotelier & Hospitality Design

Featured this issue:

Two’s Compa

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any “Everything is designed, few things are designed well”

Project Co-Ordination World Wide Product Sourcing Construction and Fit Out Close Out

PowerPoint Fire Systems the one stop solution for:

• Fire Alarm Systems • Emergency Lighting Systems • Pa / Va Alarm Systems • Extinguishers • Gaseous & Vesda System

About Us Powerpoint was formed in 1995 as a broad based independent company to meet a need in the market place for a technically specialised and dedicated Fire Alarm and Electronics company. Two directors of PowerPoint have been involved in the industry for over 60 years, designing fire alarm panels and systems from single to large multi panel sites. We as a company are committed to quality as a kite marked fully approved ISO 9000 company and Bafe SP204 Company with approval for all four modules: • • • •

System Design Installation Commissioning Maintenance

Do Know Your Fire Safety Law?

floats or runs on wheels unless it is static and being used like a building, e.g. work in dry dock.

Who is Responsible? The person responsible for fire safety is anyone* who to any significant degree has: • Control of the premises, e.g. the owner and the managing agent • Control over the activities on the premises • Employs people

The law applies to virtually all premises and covers nearly every type of building, structure and open space. For example, it applies to: • Offices and shops • Premises that provide care, including care homes and hospitals • Community halls, places of worship and other community premises • Pubs, clubs and restaurants • Schools and sports centres • Tents and marquees • Hotels and hostels • Factories and warehouses

The guidance documents that support fire law recommend a five stage approach to fire risk assessment.

*In many instances this will be a company or other organisation

Step 1 – Hazards

They are responsible for the safety of people who may be:

Identify the hazards within your premises including: sources of ignition, sources of fuel and any oxidising agents other than air.

• Legitimately, on the premises, or who is not on the premises but might be directly affected by a fire on the premises. In many cases, responsibility may be shared between several people but it is not the responsibility of the fire service or any other statutory body.

What Do You Need to Do?

Where Does it Apply?

More On Fire Risk Assessment

The person responsible (or persons if there are more than one), must make sure that everyone is safe from fire. If that is you, you or a person engaged by you must carry out a fire-risk assessment to determine what the risks are and to identify those measures necessary to minimise the risk to an acceptable level


Where Does it Not Apply?

One of our major projects from 2014 was HMS Belfast. The PA/VA solution was designed and installed by us. The PA/VA system includes a total of 12 circuits with two circuits for each of the public function and staff zones, both fore and aft. The ships design meant that it was impossible to route cabling directly between speakers, with the result that 12,000 meters of cabling was required to link all the speakers throughout the ship.

The law does not apply to people’s private homes, including individual flats in a block or house. In England and Wales, the law applies to the common parts of flats and HMOs (staircases and corridors), but not in Scotland and Northern Ireland. Broadly, the law does not apply to the underground parts of mines or off-shore installations. It also doesn’t apply to anything that lies,

The choice and positioning of the speakers was also critical in a complex multi-level environment with many narrow corridors and metal surfaces. The installation was completed on time and HMs Belfast were extremely impressed with the consistently high quality digital sound which the Notifier system delivers, in what is a difficult acoustic space.

Step 2 – Who Is At Risk? Identify people at risk. You must consider everyone who might be at risk from a fire on your premises, whether they are employees, visitors or members of the public.

Step 3 – Evaluate The Level Of Risk You should remove or reduce ire hazards where possible. The residual risk should be minimised.

Step 4 – Record, Plan, Inform, Instruct And Train • Record the findings from the fire risk assessment • If you haven’t already got one, make an emergency plan • Give staff, and occasionally others information. • Provide employees training on how to respond to a fire if one should occur.

Step 5 – Review Your Fire Risk Assessment Ensure it is up to date You will need to re-examine your fire-risk assessment if you suspect it is no longer valid, such as after a near miss, or if there is a significant change such as a change of processes, occupants, or the layout of the building.

Contact Us Tel:- 01784 880919 E: W:

One of our major projects completed for the 2009 and 2010 tournaments was the three quarter of a million pound Fire Alarm upgrade for the hospitality suites and roof project for Centre Court at The All England Lawn Tennis and Croquet Club, Wimbledon. The system is based on the Notifier ID3000 panels and has now expanded to 27 loops of detection just covering Centre Court with a complex arrangement of sounder and plant switching. This system is connected via a fibre optic network linking 15 Multi Loop Fire panels throughout the site. This is also complimented by multi stations Graphic systems.

“The kit!n is p"fect. It’s #$%ng” The impressive Ynyshir Hall Hotel, part of the Relais & Châteaux group, recently added to its many awards when its Michelin-starred restaurant received a new design and installation by C&C Catering Equipment Ltd. The scheme was awarded the Overall Winner Grand Prix trophy at the 2016 CEDA Awards, and our team at C&C couldn’t be more delighted. Not only did we work closely with their Michelin-starred Head Chef Gareth Ward and the late co-owner of the hotel Mrs Joan Reen, we also worked hand in hand with many of our trusted supplier partners. The result: An installation that completely eclipsed the existing catering facilities. An award winning installation no less. Sometimes we feel it’s better to let our customers do the talking though. So, in the words of Joan Reen, “The kitchen is perfect. It’s stunning, and you can’t get better than that”. We couldn’t have put it better ourselves. To find out more about the project, visit us online. Together, we make it happen.


1 Smithy Farm, Chapel Lane, Saighton, Chester, CH3 6EW Tel: 01244 625170

Contents July 2016

Industry News Commercial Kitchen Upcoming Events Business Matters Bar and Drinks

8 14 24 30 46 68

Directory Hotelier & Hotel Design Magazine is the leading publication and established web resource in the business. Providing comprehensive reporting on hotel industry news and exclusive coverage of the latest ecological-friendly green hotels and bar designs, HHD Magazine keeps you updated on the latest hotel trends in technology and innovative ideas. From recent hotel renovations and openings to award-winning luxury hotels and hotel construction projects, HHD Magazine keeps you informed on news that matters most to your hospitality business.

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Industry News

Award-winning Stonefield Castle blossoms following substantial refurb Stonefield Castle, part of the Bespoke Hotels collection and situated on the tranquil shores of Loch Fyne, has undergone substantial investment in recent months, with bedrooms refurbished to an extremely high standard, alongside the drawing room, library, lounge and restaurant. Harris Tweed now abounds, fittingly enough, while prints from local artist Stuart Herd decorate both bedrooms and corridors. A selection of vintage parlour games, including an antique snooker table, also graces the games room. There’s even a fully operational telescope in the library, which will come in handy for any visiting astronomers wishing to sample some of Britain’s most unpolluted starry skies. Refurbishments have been completed at an opportune time for the property,

which was named Scottish Hotel Restaurant of the Year in 2015, as well as one of the top ten castle hotels by the Daily Telegraph earlier this month. It’s not hard to see why, given that both the hotel and restaurant boast spectacular views overlooking the Mull of Kintyre, while being surrounded on all sides by 60 acres of pristine woodland, including one of the largest rhododendron gardens in the UK, as well as wildlife including otters, seals, and even humpback whales in the neighbouring waters. Built in 1837, Stonefield Castle is an outstanding example of Scottish baronial architecture, retaining many of its original furnishings, such as wood paneling, ornate ceilings and marble fireplaces, whilst also providing all the

digital mod-cons a tech savvy guest could wish for, as well as the allimportant bedside coffee machines! For those who’ve built up an appetite after a day exploring the grounds, and perhaps even being gifted a private tour by the hotel’s octogenarian gardener, who was recently honoured by the Royal Horticultural Society, the Stonefield Restaurant offers outstanding food in a truly memorably setting.

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Refurbished hotel gets in the swing ahead of trade-boosting golf tournament


A hotel in Carnoustie has reopened following an extensive refurbishment of its bar and bistro space, ahead of the Senior Open Championship 2016 taking place in July, which is expected to bring a high level of custom to the hotel. The new-look Calder’s Bistro & Bar at Carnoustie Golf Hotel was officially unveiled this week and boasts a ‘modern Scottish look’. With a new head chef, Andrew

McQueen also on board, the menus have also been revamped and will be available throughout the day to capitalise on the demand for all-day casual dining. Now with the bar and dining room complete, work has begun on the hotel’s bedrooms with 49 being treated to a major overhaul so far. The Senior Open Championship 2016 is due to kick off in Carnoustie on July 24, and will attract a huge amount of

visitors that general manager, Gordon MacKintosh says the hotel will be ready for. Speaking to the Guide and Gazette, he says:“With the Senior Open Championship 2016 coming to Carnoustie in less than a month, it was a case of all hands on deck to ensure as many rooms as possible were ready in time for this tournament, when a large number of the competitors will be staying here.”



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Industry News

Sleeperz to expand Edinburgh Hotel

with Princes Street Wing Sleeperz Hotels, the innovative UK budget hotel operator, is expanding its sister hotel Cityroomz Edinburgh with a new Princes Street wing made up of 43 rooms and suites. Sleeperz Hotels has been granted planning permission to develop Princes House, a listed building and three storey office block, next door to its current 72-bed Cityroomz hotel on Shandwick Place near Princes Street in Edinburgh’s West End. The development is being carried out in partnership with Town Centre Securities PLC, a leading UK property and investment company. The new rooms should be open by June 2017 and will increase occupancy to 115 rooms including new double, twin and family rooms as well as ten suites with kitchenettes and living space. David Myers, chief executive of Sleeperz Hotels, said: “Sleeperz Hotels is delighted to be expanding its market leading Cityroomz operation. Our brand of low cost high quality hotel stays has proven a winning formula nationally and we are confident that demand for stylish but affordable rooms in Edinburgh will keep growing.”

Colin Steele, associate director at Caledonia Management Ltd, acting for Town Centre Securities, said: ‘This development is great news for Princes House and the West End of Edinburgh. The area is the cultural heart of Edinburgh, with its World Heritage Site, theatres, arts venues and stunning architecture. Cityroomz increased bed-stock is a welcome boost and provides affordable accommodation for tourists staying in this vibrant area.” Ideally placed between Waverley and Haymarket stations and close to Edinburgh International Conference Centre, Sleeperz is confident the changes will attract business guests wanting longer stays in a suite environment and increase bookings from families and groups. There will be ten new Cityroomz suitez featuring kitchenettes, ensuite bathrooms, dining space, living area, sofas, Freeview flat screen TV’s, bespoke custom made mattresses, laptop safes and tea and coffee facilities. Glasgow architects Maith Design have been engaged to transform the space and deliver the ambitious expansion plans.

Cityroomz Expansion – Facts • 23 double rooms • 6 Family rooms • 10 suites (including kitchen, dining area, sofas and living space) • 2 Cabin (Bunk) Twin rooms • 1 accessible family room • 2 accessible double rooms Cityroomz Edinburgh opened in May 2013 with 72 rooms and a roomsbased limited service philosophy. Its location, next to Princes Street and within easy walking distance of The Royal Mile and Edinburgh Castle, has made it a popular choice for city breakers and travellers on a budget. Guests enjoy stylish interior design, custom made pocket sprung beds, free and fast Wi-Fi and a continental breakfast is available daily.

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Occupancy at Cityroomz Edinburgh has consistently been above 85% with market leading RevPar performance (source STR).


This investment in the Scottish capital follows an agreement for Sleeperz Hotels to open a new 120bed hotel above Dundee Railway Station in 2017. Construction work started earlier this year. The deal is part of Dundee Council’s £1bn redevelopment of the city’s former industrial waterfront, which includes opening a £45m V&A Museum – the first of its kind outside London. Sleeperz are currently in discussions about further hotels in Liverpool, Manchester and Glasgow.

Industry News

Hilton Bankside and Alex Monroe collaborate on beehives The rooftop meadow was originally built to help reintegrate greenery into the Bankside landscape. Alongside wild flowers and a variety of plants, the beehives have been installed as part of Hilton Bankside’s proactive contribution to London’s green infrastructure. Bees are vital in the city to pollinate gardens, allotments, parks and other public areas – and to provide local honey to Londoners which can help cure hay fever symptoms during the summer months. A significant contributor to the decline of honey bees in the past few

Peach pubs launches first boutique hotel

The Peach pub group has launched its first boutique hotel at its ‘star performing’ Birmingham gastropub today (6 June). It is the inaugural project to be funded by the firms recent £9.5m refinancing, as it seeks to grow from 17 to 22 sites. The 12-room High Field Town House occupies an 1860’s Victorian villa and has been designed by Peach’s coowner Jo Eames. It sits next door to the group’s existing High Field pub in the Birmingham suburb of Edgbaston. “When we opened The High Field in 2014 it was such an immediate hit that we jumped at the chance to convert

the lovely old house next door into boutique hotel rooms with the same vibe,” said Eames. “Eighteen months later, we are opening the doors to The High Field Town House, which is just five minutes away from the centre of the city yet feels a world away [in] Edgbaston, which is rapidly becoming a chic place to eat, drink and sleep.” Each of the hotels 12 bedrooms features a free-standing painted bath designed to evoke ‘country house comfort’. The opening marks a change of direction for the independent group, which runs 17 pubs across the South East and Midlands.

years has been the loss of flower-rich habitat on which the bees are dependent on for food. The productive use of its open spaces is part of Hilton Bankside’s campaign to help maintain a sustainable London. The opening marks a change of direction for the independent group, which runs 17 pubs across the South East and Midlands. As Hilton’s SE1 neighbour with a signature collection of jewellery inspired by bees, Alex Monroe is the ideal collaborator for this unique undertaking. The design of the hives has been inspired by wildlife with a whimsical nature, characteristic to Alex’s jewellery. Alex has said, “I’ve done well out of bees, so I feel like I owe them a great deal. Bee’s represent the femininity of our brand; they’re beautiful, soft and delicate, but they’re determined hard workers. If you get in their way they carry a powerful sting. There is something very British about a bee, with a nostalgia from days gone by, from a more natural way of life. Bees need to be appreciated, enjoyed and cared for. Without bees we’re nothing. I commend our new neighbours Hilton London Bankside on providing a local home for them on their rooftop meadow.” The apiary was designed and installed by Dale Gibson, founder of Bermondsey Street Bees and expert on sustainable urban beekeeping. Dale, who has won many awards for his honey, specializes in designing apiaries for chefs, hotels and restaurants, as well as keeping bees at locations as varied as Lambeth Palace and Soho Farmhouse. He comments: “We’re delighted to be working with Hilton Bankside to create this sustainable rooftop apiary and support the local greening charity, BOST. Alex Monroe’s hive designs beautifully illustrate our passion for increasing London forage for bees and other pollinators.”

Hotelier & Hospitality Design

Hilton Bankside is delighted to announce a partnership with British jewellery designer Alex Monroe for the design of its newly installed beehives. The Bankside beehives are housed on the meadow garden located 4 floors up on Hilton Bankside’s large green roof terrace, aptly named ‘The Meadow’. Each of the four beehives have been designed and painted by Alex Monroe in their own individual style representing each of the four British seasons.


Industry News

SHEPHERD HUTS ARE THE NEW ROMANTIC ADDITION TO THE BRITISH WEDDING The new trend for the modern British wedding is both simple and luxurious and it takes the form of a shepherd's hut. Adding a rural and traditional element to weddings and wedding venues, Blackdown Shepherd Huts have responded to an increase in requests for shepherd huts and have set about creating special for-hire huts that meet all types of wedding needs from bride's dressing rooms to the ultimate honeymoon hut. Will Vickery, who owns Blackdown Shepherd Huts in Ilminster, Somerset, says: ‘The demand for huts to be used at weddings has really increased recently. Shepherd huts appear to be bang on trend, probably because they’re beautiful to look at and work well as photo backdrops, as well as being idyllic and private, special and intimate.’

‘Having the hut as our honeymoon retreat means that we were able to enjoy the day right until the very end! We didn’t have to rush anywhere to check in to a hotel, and it also meant it was only a short walk to breakfast the next morning!’

Hotelier & Hospitality Design

Sarah adds: ‘We chose a shepherd’s hut because I fell in love with it! It also fit in with our wedding theme, and it was a bit different. It created a very romantic setting, since we could stay by the most beautiful lake under an oak tree. I know my sister wants one for her wedding she kept commenting how snug, secure and surprisingly Will be using two shepherd huts at his own wedding in the roomy it was!’ summer - one as a honeymoon suite and one as a chillout Jack, who owns his own civil engineering business, says: room for guests. Will says the idea of the huts is catching on ‘We were really lucky to have a Blackdown Shepherds in the hospitality and wedding industry. ‘Brides, grooms, and hut as part of our big day. They are a true piece of fine hotels and venues that host weddings are looking at huts craftsmanship down to the very last detail.’ as really unique additions to weddings. Shepherd huts have become a real talking point and I’m so proud of the way we Blackdown Shepherd Huts are inspired by the original handcraft our huts at Blackdown, there’s no way our Somerset shepherd huts that once adorned the British countryside. wedding would happen without using the huts in some way.’ Will says: ‘Whatever your wish, we aim to create your ultimate dream hut. Recent customers have purchased Will adds: ‘People have been enquiring about using the shepherd huts for a range of purposes from extra family shepherds huts as dressing rooms for brides and bridesmaids, room space and glamping businesses to saunas and as groom’s and ushers’ rooms (with a fridge in of course!), garden offices. It seems the traditional shepherd’s hut as honeymoon suites, and as photo booths. Our huts have is very much becoming part of British culture again and an authentic charm and quality that really seems to inspire that’s a wonderful thing.’ people for their special day, and the fact that they can dress them to suit the wedding allows for some real creativity.’ Blackdown Shepherd Hut information can be found at Jack Westworth, 29, and his new wife Sarah, 28, got married in April this year in Fivehead, Somerset and used a Blackdown Shepherd hut as honeymoon accommodation on Frogmary Green Farm. They were overjoyed with the hut as a wedding centerpiece.


Sarah says: ‘The shepherd hut became the honeymoon hut on the night of our wedding. We didn’t do anything to decorate it ourselves, but were genuinely surprised by our bridal party making the bed for us, putting champagne and two flutes next to it, and decorating the hut with rose petals and candles. They also created some romantic lighting and put on the log burner, so it was lovely and toasty when we got back!’ Sarah, who works as a dessert chef, says the hut was perfect for their country wedding. ‘We are both country people and wanted this country wedding, so the Blackdown shepherd’s hut fitted in perfectly. We decided early on to use local produce, ingredients and trades for our wedding, and Blackdown Shepherd Huts is a wonderful local business in Somerset. Photos Credit: Tessa Chapman Photography.

Industry News

New Platform Pet-Fi Gives Hotels Access to

High Spending Pet-Parent Market With 8.5 million people in the UK owning a dog and a market for pet products and services worth over ÂŁ4.6 billion annually, Pet-Fi is offering digitally driven brands from a wide scope of mediums ranging from leisure to designers and artists access to luxury consumers from this sector as a way to grow their business. Pet-Fi is a new daily digital destination and community for discerning pet-owners that provides its members with the highest quality information, services, destinations and products to enhance experiences with their animals. curation, bespoke landing page, and location-based member offers; video creation; media partner exposure; social media; and PR. Pet-Fi will work with national digital media partners to share their most compelling content and drive awareness of the platform. This option offers partners a cost effective, low risk approach to improve their brand visibility, customer acquisition and retention with this digitally engaged, disposable income market.

Initially launching in the UK, this single destination visual experience that comprises a website (launching June 2016) and an app in development (launching Q3 2016), will entertain and inform users with intelligent, engaging content across pet-centric travel, hospitality, design, fashion, charitable causes, as well as exploring the unique relationships between pets and their owners. Existing hotel partners include: the Mandarin Oriental in Paris; Thompsons Belgraves, Flemings Mayfair, and The Milestone Hotel in London; Cliveden House, Berkshire; The Goodwood Hotel and Hound Lodge, West Sussex; South Lodge Hotel, Sussex; and two Italian hotels, The Portrait Firenze and The Portrait Lungarno. This emotionally driven platform triggers desire with users and its additional functionality of being able to book and buy online creates a commercial ecosystem in which brands can grow. Brands that partner with Pet-Fi will be able to harness a number of their marketing channels for brand awareness and lead generation including: digital options such as content

Pet-Fi will also use the platform to support the incredible efforts of accredited programmes for domestic and world animal conservation. This charitable element also allows brands to develop their own corporate social responsibility initiatives. Pet-Fi was conceived and founded by Director, Jennifer Stevens, who said “The online pet market is a highly fragmented space and we saw an opportunity to offer the discerning pet owner something completely new with a platform that offers relevant, curated content in a simple yet visually pleasing way. With an extremely engaged and high-spending audience, the platform also provides a really interesting opportunity for luxury brands wanting to reach these consumers and grow their businesses.�

To find out more, visit

Hotelier & Hospitality Design


et-Fi offers a state-of-the-art sophisticated user experience with a team compiled of the most wellrespected individuals from their sectors including: technology designed, built and tested by engineers responsible for building megabrand Skype and Nokia user experience; and film content created by filmmakers from major film studios to creative agencies internationally. This expertise ensures the highest quality integrated user experience with intelligent user preferences and simple practical delivery of personalised content to ensure users return on a daily basis.

The focus of the platform is diverse and surprising content, especially beautifully created films that are both memorable and shareable to ensure these curious consumers become a loyal, retained audience for brands to engage with. In one digital location, users will be able to discover content, enhance their pet lifestyle and collaborate with others with a shared interest. One example that brings together these three elements is the City Ambassadors. Starting in London, these people will be hand-picked by the Pet-Fi team because of their relevance and influence to become the curators of content in the city to offer users a personalised experience.


Commercial Kitchen

new Commercia Big name catering equipment buyers, specifiers and designers from many of the UK’s leading hotel chains were out in force at the NEC Birmingham on 7-8 June – checking out the latest new products and services on offer at Commercial Kitchen.

Hotelier & Hospitality Design

The UK’s first trade show designed to accommodate all of the many vertical sectors served by the commercial kitchen industry, Commercial Kitchen delivered on its promise to be the dedicated event that the dynamic catering equipment market had been waiting for.


Offering its visitors the opportunity to meet up with existing and potential suppliers, to network, discover new products, enjoy expert Keynotes and panel discussions, and keep up with changing market trends, the first edition of Commercial Kitchen attracted 1,723 attendees and has been hailed as a significant and overwhelming success by its organiser, Diversified Communications UK. More importantly, feedback from across the show floor has been full of praise for the launch and the high quality of visitors in attendance; with over one in three visitors citing a corporate spend of over £500k (10% reported over £5million). Adam Mason, director general of CEDA, the show’s major association partner was full of praise for the show’s launch edition

“Commercial Kitchen proved to be a very rewarding partnership for CEDA in terms of business leads for our Members and Partners. We took enquiries from the end-user market in the UK and also for several international ventures targeting the UK and overseas. The CEDA Design Gallery, featuring the overall winners from our 2016 Grand Prix Awards, was a real hit with many of the visitors. CEDA was proud to be directly involved in the well-received seminars and we are already looking forward to building on our great relationship with the show’s organisers to support the development of an even stronger event in 2017.” The show’s aisles were buzzing with a ‘who’s who’ of the sector, including representatives from Hilton, Premier Inn, Travelodge, Bourne Leisure (Haven, Butlins and Warner Leisure Hotels), Luxury Family Hotels, Corinthia Hotels, Macdonald Hotels & Resorts and hundreds of quality independents. Leading contract caterers were also there in force from Compass, Sodexo, WSH (BaxterStorey, Caterlink and Holroyd Howe), and Gather & Gather – plus key buyers from pubs, restaurants, supermarkets, universities, schools, hospitals, care homes and local authorities. “What makes Commercial Kitchen so unique is that it brings together operators from all types of kitchens, allowing everyone to learn from each other and to see the full spectrum of products available for all commercial kitchens, whatever their

size or need,” says group event director Chris Brazier. “From our speakers and exhibitors to the visitors themselves – the who’s who of the commercial kitchen industry were at the show doing business. “Big thanks really must go to all our exhibitors and partners who have supported the launch of Commercial Kitchen right from the start. We knew that expectations were going to be high – particularly because there’s been nothing quite like it before. But the way it has been so positively received has been truly amazing. We now have an exceptional foundation from which to grow and develop over the coming years,” he says. Looking ahead to 2017, over 50% of the show’s 80 exhibiting companies have already rebooked (many have already requested to increase the size of their stands). In addition, there has been significant interest from a raft of new companies ensuring that exhibition space will be expanded for next year. Big name seminars The inaugural seminar line-up included celebrity chef Theo Randall, Chris Knights (group executive chef at Young’s and Geronimo Pubs), Paul Dickinson (head of food at Fuller’s Managed Inns), Simon Lee (head of F&B at Staycity Serviced Apartments), Dirk Wissmann (senior equipment manager at Pret A Manger), Peter Woods (exec head chef at The Corinthia London), Myles Bremner (exdirector at School Food Plan and CEO of

Commercial Kitchen

“An amazing show”

al Kitchen show hailed a big success

Innovation Challenge Awards 2016 Designed to promote and celebrate the best new equipment and technology innovations over the last twelve months, the Innovation Challenge Live saw nine finalists (as voted for by visitors to the show on opening day) pitch their ideas to a panel of industry judges on Wednesday 8 June. The panel included Peter Farrell, sales director at C&C Catering Equipment; Philip Shelley, national chairman of The Hospital Caterers Association; and Andrew Seymour, editorial director of Foodservice Equipment Journal. The Commercial Kitchen Innovation Challenge Award results: Gold • The FRIMA 112L (FRIMA UK) • Gram Superior Plus Refrigeration (Hoshizaki Gram) • Merrychef eikon e2s (Manitowoc Foodservice) • Synergy Grill (Synergy Grill) “FRIMA UK are very pleased to have received the Innovation Challenge Gold Award. It’s great recognition for all the hard work that the team have done and reflects our market leading position as specialists

in multifunctional cooking. We had a great couple of days at Commercial Kitchen and met with many quality customers,” says Graham Kille, MD of FRIMA UK. “The atmosphere and networking during the two days at Commercial Kitchen was of the highest order and the show enticed many from both near and far within the UK. We found it extremely pro-active, professional and allowed us to reach out to people that otherwise may not have attended, if it wasn’t for the dedicated focus the show portrayed. Being recognised as a Gold Award winner for an innovative product was a delight and on behalf of all of us at Hoshizaki Gram we will continue developing the very best products for our clients. In summary for this wonderful exhibition: see you next year, we will be there,” says Paul Anderson FIH, commercial director at Hoshizaki Gram. “We’re delighted that the Merrychef eikon e2s has been awarded Gold in the Innovation Challenge. It is fantastic that Manitowoc Foodservice is being recognised in the industry, as leaders in cooking technology innovation. Commercial Kitchen was a great opportunity for Manitowoc Foodservice and has definitely been a success for the team. The show not only provided an excellent quality of visitors throughout both days but was perfect for giving them further insight into our products, as well as gaining further brand recognition within the industry,” Sarena Harwood, Manitowoc Foodservice. “We are over the moon to have won a

gold award at the first Innovation Challenge. It’s been hard getting a new product off the ground. The thing that always kept us going is that it’s a really great product that has wonderful benefits for its users. Winning this award is validation of all the team’s hard work. Commercial Kitchen was great. We showed the Synergy Grill to some big names, like Theo Randall and TGI Friday’s, which goes to show the calibre of buyers there. We’ve already booked for next year,” says Gary Evans, MD of Synergy Grill Silver • Ascentia F1 Oven (Ascentia Foodservice Equipment) • New Covent Garden Soup Server (R H Hall Foodservice Solutions) Bronze • Waste Cooking Oil Tank (Bensons Products/Frontline International) • Pro Auction Refit (Pro Auction) • Microsave Cavity Protection System (Regale Microwave Ovens) Further information about all participating Innovation Challenge entries is available on the show’s website. Save the date for 2017 Commercial Kitchen returns to the NEC Birmingham on 6-7 June 2017. For further information, and the latest show news, please visit

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Bremner Consulting), Dominic Burbridge (associate director at The Carbon Trust), Philip Shelley (national chair of the Hospital Caterers Association), Radford Chancellor FCSI (director of Radford Chancellor), and Andrew Seymour and Clare Nicholls (the editors of Foodservice Equipment Journal and Catering Insight respectively).


Commercial Kitchen

C&C Catering equipment Ltd speaks at industry show

Following on from the success of Ynyshir Hall at the CEDA Awards, industry leader C&C Catering Equipment Ltd’s Sales Director, Peter Farrell, was delighted to be invited as a speaker on The Foodservice Kitchen Design panel at this year’s Commercial Kitchen show at the NEC in Birmingham.

Hotelier & Hospitality Design

Giving an insight into the thought process behind the prestigious scheme for a new kitchen at the impressive hotel, Peter was pleased to contribute to discussions concerning award-winning commercial kitchen design and execution.


C&C Catering Equipment Ltd was delighted to contribute further to the industry event through a position on The Innovation Challenge as one of the judges. Managing Director Peter Kitchin commented, “C&C are delighted to continually support the commercial catering industry, and pleased to have come away with so much from a successful event. We are looking forward to a great year with some fantastic projects.” For more information on C&C Catering Equipment Ltd, please visit

Planning your next kitchen project? C&C Catering Equipment Ltd are industry leaders in the design, supply and installation of commercial catering facilities and dedicated to achieving the highest of standards. Having completed prestigious schemes such as Ynyshir Hall, CafĂŠ Royal and The Chester Grosvenor Hotel & Spa, we are confident in our ability to deliver state of the art facilities, regardless of the location or size of your hotel. Why not see for yourself? For more information and project information, please visit Professional hotel catering facilities #wemakeithappen

1 Smithy Farm, Chapel Lane, Saighton, Chester, CH3 6EW tel: 01244 625170 e:

Commercial Kitchen

WHAT IS SOUS-VIDE, HOW DOES IT WORK AND WHAT ARE THE BENEFITS? Sous-vide is French and the English translation means “under vacuum”. The theory for the sous vide process was first discovered in 1799. It was re-discovered in the mid 1960’s and developed into a method for industrial food preservation. It wasn’t until 1974 when a French chef and university food scientist found that whilst using Sous-vide for foie gras, the product kept its original appearance without losing excessive amounts of fat. In fact its appearance, and its texture and taste were actually enhanced. The popularity of sous-vide has increased immensely in the last 30 years and world renowned restaurants rely on this cooking method to give them an easier and successful service. Although it is a culinary technique favoured by master chefs, sous vide cooking can also be used by busy kitchens and chefs who are passionate about food and cooking techniques.

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Henkelman UK supply the European and UK’s No 1 vacuum packer as well as water baths – giving chefs the complete professional sous vide package.


BENEFITS OF USING THE SOUS VIDE COOKING • Sous-vide is a cooking technique which offers consistently perfect results for professional chefs. It is a method of cooking food in airtight vacuum pouches in a water bath at an accurately regulated temperature which is much lower than the temperature normally used in conventional cooking methods.

• The big advantage is that food prepared by sous-vide keeps its qualities longer than food prepared in the conventional way. A key benefit is that the vacuum pouch creates a fully humid environment that effectively braises the food, so ingredients cooked this way are noticeably juicier and more tender than cooking via conventional methods.

• The food cannot get hotter than the temperature of the water bath it is in. Whereas in conventional high heat cooking, such as oven roasting or grilling, the food is often exposed to heat levels that are much higher than the desired internal cooking temperature and the food must be removed from the high heat prior to it reaching the desired cooking temperature. If the food is removed from the heat too late, burning occurs, and if it is removed too early, under-cooking results. Cooking using the sous vide process, eliminates all this.

For further information, please contact Mike Bass or Joe Spicer at Henkelman UK on: 0800 988 7033 or enquire via our website: or via e mail to: quoting HHD072016 as the reference.

@henkelmanuk /henkelmanuk /henkelmanuk @henkelmanuk




+ Jumbo 42



The UK’s top selling model


14 litre Windsor Water Bath

Windsor Circulator +VAT

SAVING OF £96 Compared to buying products individually

Tel: 0800 988 7033


when calling please quote HHDJuly Web: Email:

Commercial Kitchen

Smeg Comes to Broadway and Fits the Bill When looking for a reliable, tried and tested warewashing solution with a small footprint for a longstanding café client Andy Koumis from All Catering Services approached Smeg Foodservice. “I needed a warewasher to fit into Vural’s The Broadway Café, Southgate and they are a longstanding customer who I have been doing business with for 13 years.

Hotelier & Hospitality Design

“Vural and I designed the cafés interior and we installed the new kitchen. The challenge was the site’s shape and size which narrows from front to back from seven metres to under five metres, and obviously my client wanted to keep as much space for seating as possible.


“I knew of Smeg’s reputation for high quality and offering a range of sizes and different specification warewashers to match the needs of different operators. Talking with Martin Dawson at Smeg the CWC520D with an external softener was the ideal solution. The machine’s combination of a small footprint, competitive price and range of features and programmes fitted the bill perfectly and Vural were also happy to be buying the well respected brand,” comments Andy.

Commercial Kitchen Lancashire and Yorkshire-based catering wholesaler Total Foodservice has secured two internationally recognised health and safety accolades.

Double helping of success for Total Foodservice


or the sixth year running, the firm joins 500 businesses across the globe in receiving an International Safety Award from the British Safety Council (BSC) for demonstrating commitment and determination to prevent workplace injuries and work-related ill health. Total Foodservice was awarded five stars in its Safety Council Audit.

Alex Botha, chief executive of the British Safety Council, commented: “The success criteria for our International Safety Awards is challenging and reflects the importance of ensuring risks of injury and ill health in the workplace are properly controlled. We are proud of our association with Total Foodservice and its commitment to keeping its employees and workplaces healthy and safe.” The second accolade for Total Foodservice is a prestigious Occupational Health and Safety Silver Award from RoSPA (Royal Society for the Prevention of Accidents) - the third time Total Foodservice has won this award. The RoSPA award will be presented at a ceremony at the Hilton Birmingham Metropole hotel, on July 13, 2016, as the event marks 60 years of presenting highlyregarded and sought after accolades to businesses and organisations which have shown commitment to accident and illhealth prevention.

L-R Peter Kozlowski, operations and facilities manager, Total Foodservice, Mike Robinson, chief executive, British Safety Council, Katie Cuerden, finance director, Total Foodservice, and Paul Nowell, operations and health & safety director, Total Foodservice.

Julia Small, RoSPA’s head of awards and events, said: “This award raises the bar for other organisations to aspire to.” Simon Howarth, managing director of Total Foodservice, said: “It’s a rather astonishing achievement for a small business to have this level of international recognition from bodies such as RoSPA and the BSC. The fact we are sustaining these high levels of achievement is a big point of pride for the business and all individuals involved. “We are rubbing shoulders with large blue-chip organisations in being handed these awards and to reach these levels speaks volumes about our outstanding staff. I’m extremely proud and I thank the whole workforce for their commitment.” Total Foodservice is a fifth generation family business serving the North of England with frozen, chilled and ambient foods as well as non-food and cleaning products. It operates from two depots, based in Huddersfield in West Yorkshire and Clitheroe in Lancashire. It is a member of Fairway Foodservice, a buying group made up of 17 independent wholesalers from across the UK, Ireland and Spain.

For further information visit

Hotelier & Hospitality Design

Paul Nowell, operations and health and safety director of Total Foodservice, which has premises in Clitheroe and Huddersfield, said: “Five stars is a huge accomplishment, especially for a smaller local business like ours. We’re extremely proud. All staff at Total Foodservice take responsibility for health and safety in the workplace.”


Commercial Kitchen

Cuisinequip Introduce

Locher Induction To compliment and strengthen its range of induction cooking solutions Cuisinequip has launched the complete range from respected German manufacturer Locher’s 700 Series.

The Locher portfolio includes free-standing induction hobs, four and six ring ranges, brat pans and griddles, plus a wide range of modular cooking equipment to go with them.

The modules can be interlocked or used independently and either mounted on solid or open bases.

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Talking about the Locher launch at the first Commercial Kitchen show at the Birmingham NEC in June Steve Elliott, national sales manager for Valentine Equipment and Cuisinequip, comments, “We are delighted to be exclusively introducing the full Locher 700 Series range into the UK and Ireland.


The stand at Commercial Kitchen generated some great leads around the Locher range, especially from the quality and price perspectives. Locher builds its induction technology based on the highest standards of German engineering and advanced technology with solutions designed to meet the needs of the busiest commercial kitchens. They are also backed by our two year warranty.”

Commercial Kitchen

An Introduction to Sterling Foodservice Design Founded over 22 years ago in response to a growing need for a distinctly professional, individual and creative consultancy service specialising in the food service industry. A uniquely personal award winning consultancy owned and operated by Andrew Powis FIH and Elaine Powis MRSPH who advise on every aspect of facilities design including back of house operations and can assist with operational overviews.

We offer our Clients on all projects, irrespective of size: » Professionalism: to develop a relationship of mutual respect » Diversity: a wide range of skills and experience available to all Clients » Objectivity: to develop practical solutions based upon sound objective analysis » Innovation: to develop creative solutions, not just as an initiator but also as a catalyst » Accountability: we are fully accountable for our recommendations and will assist with implementing them where called upon The Detailed Design stage will incorporate manufacturers fabrication drawings, specification of all catering equipment including a fire suppression system and temperature monitoring system, builders work and finishes.

The Construction phase is a challenging time for all concerned and team work is imperative as demonstrated at the fit-out of……

HMP STYAL, THE CLINK The Clink is a charity which establishes a commercial kitchen and restaurant either within a prison or a separate nearby building, whereby selected inmates are professionally trained with the goal of acquiring educational qualifications. This is clearly demonstrated at this de-consecrated 100 year old chapel at HMP Styal, the first female institution with a Clink facility. The chapel required a large amount of planning to ensure the open plan kitchen, a Clink signature feature further developed by Sterling into a state of the art facility, and associated services within a limited floor space including a mezzanine with staff facilities could be accommodated without harming the historic decorative features and adherence to all current legislation. Supervising the installation meant attendance at a number of site meetings throughout the fit-out period to completion to ensure that The Clink received the expected standard of installation which Sterling had set including a thorough defects inspection of the project. Please visit for in depth coverage of our team of experts, an overview of our range of services, portfolio of our expanding market sectors and excellent testimonials.

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We are involved with the Client, Architect, M & E Consultant and Builder from concept to completion and Sterling’s attention to detail has often been most favourably commented on.


Upcoming Events



he big brands exhibiting at this year’s Manchester Furniture Show, (1719 July, Manchester Central) are punching with all their might, with grand, imaginative and simple new designs galore.

In upholstery Westbridge are bringing Heirloom, a stately sofa, which harmoniously combines aged leather with striped seats and floral cushions, it is instant grandeur and luxury. In contrast Wade have Camden, a modern sofa in cool grey, which shouts funky 60s retro with wing backs, button backs and a smooth wooden base. Keeping with the grey theme is Charleston from Whitemeadow, with soft round edges and plump cushions it invites lounging. Another modern piece is Francesca from Ashley Manor, it has an off white hue, with ebony feet, black cushions and straight arms. Its large studding make it stand out from the norm, it is subtle attention grabbing at its best.

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In cabinet major brands will be showing a wide range of stand-out styles from traditional to modern. Wood Brothers are showing Hint, their new and novel living collection. It features beech with either polar or graphite painted frames, its soft lines and simple styling make it 21st Century vogue. Also with rounded edges comes the Oslo dining range from Furniture Origins. It is solid and substantial with cutout handles and the natural beauty of the wood its pivotal feature.


Mark Webster Designs brings Chaucer, a rich and dark traditionally styled dining collection with smart modern echoes. Well crafted, it has easy appeal for those tired of plain of oak and shying way from painted. In complete contrast The Camel Group are bringing all the glitz of high Italian design, including Roma, a glossy white framed bedroom collection with clear glass and metal accents. It is ultra modern chic and it is definitely for those who want to be noticed. Like upholstery and cabinet, bedroom will have new collections on show from some of the biggest and most imaginative companies in the industry. In cabinet Baker are showing Austin, an ample and firm collection of grand and dark chests and beds. Gentle curves soften its serious stature. Gallery Direct’s new Marlow bedroom collection takes modern styling in a different direction with a hint of the shaker style, it is slightly dainty and simple in natural oak and with tricky unusual details.

For a different style of cabinet both Rauch and Nolte the German bedroom giants are showing new collections featuring their gliding mechanisms and plentiful storage. Rauch will show Kent, a combination of walnut, white gloss and mirrored doors. With metal bar handles it is the utmost in modern bedroom fashion. For beds with movement Furmanac is a must. Their Hestia range continues to grow with ever more sophisticated mechanisms and increasing styling choices. New styles will be on show at Manchester including Arabella, in claret velvet with a large upholstered headboard, it’s a bed fit for Scarlett O’Hara. It isn’t just the major brands that are bringing smart, desirable and new-season designs to Manchester, all of the 130 plus exhibitors have fresh and inspiring collections which will tempt and entice buyers and visitors to the Show. With everything from grand sofas to delicate lamps it’s all here. To register for your free entry and see the full list of exhibitors visit:








-19 July 7 1 L A R T N E C R E NCHEST







Upcoming Events

A Show Full of Attractions A country fair theme give this year’s Manchester Furniture Show (17-19 July Manchester Central), a colourful backdrop to the biggest summer furniture event in the UK. The attractions include some of the biggest and most innovative names in furniture and interior furnishings from the UK, Europe and the Far East, showing new designs and launching new collections.

New exhibitors including Panacea, CIMC, Devonshire Pine & Oak, Hookes Interiors, Camel Group, Global Home, Indian Hub, Heritage Furniture and Arthauss will join a whole host of returning major brands in over 100,000 square feet of modern exhibition space. The 130 plus exhibitors will display new and existing best selling collections and pieces in upholstery, cabinet, beds and decorative furnishings, including lamps, mirrors, rugs and accessories.

Upholstery In upholstery, Essex based new exhibitor Panacea, who made a big impact at this year’s January Furniture Show, will bring a selection of their modern and retro, design led leather sofas and chairs which have a focus on high levels of comfort. Also showing modern sofa collections are Alpha Designs Upholstery, who return to Manchester for the third year in a row and will showcase new contemporary ranges having had a “resounding success” in the previous two years.

Hotelier & Hospitality Design

ICD (International Contemporary Designs), one of the UK’s newest upholstery companies sources exclusive leather models from Italy. New at Manchester will be their Pisa and Bari models, both typify Italian design flair. Pisa offers modern comfort with a curvaceous silhouette and deep-fill cushions and Bari features classic styling for a more timeless look.


Keeping with leather, Hyde Line Furniture, partner to the US giant NHF Leather, is bringing a selection of its multi-action reclining sofas and chairs made in NHF’s Far East factory. The sofas and chairs are traditional in style and with distribution from a central UK warehouse. Returning UK upholstery giants Westbridge, Lebus, Buoyant, Wade, Ashley Manor, Whitemeadow, Scanthor UK, XYZ Agencies and Mark Webster Designs will all be showing new collections at Manchester. Whitemeadow are showing the cool grey trend at its best with new models Sadler and Charleston being launched at the Show. Ashely Manor also show soft greys with their Hobbs contemporary collection and are right on trend with their new Francesca collection which features pin tucks and studding.

Cabinet Living and dining are also full of attractions and contrasts this year with returning exhibitors Baker, Kingstown, Bluebone, Furniture Origins, Exclusive UK, Morris, Rowico, Wood Brothers, Shankar, Value Mark, Kettle Interiors and VIDA Living all bringing new temptations for buyers. New cabinet exhibitor Devonshire, one the few remaining cabinet manufacturers in the UK are bringing new collections in dining and bedroom from their Bideford factory. They will be showing a variety of pine, oak and painted furniture ranges in traditional and rustic styles, which are continually popular with UK consumers. In complete contrast another new exhibitor Arthauss will be showing selections from their ultra modern dining and bedroom ranges, including flip down beds and sleek wardrobes. With colour choices from deep walnut to crisp white their furniture sets are imaginative and style led. A completely different style again will be on show on the Indian Hub stand. From their Surrey base they are another cabinet exhibitor new to Manchester and following on from a successful January Show, they will be enticing buyers with a great selection of their hardwood furniture. With perfect designs for anyone wanting the on-trend industrial look this is a must see stand.

Hotelier & Hospitality Design

Regular Manchester exhibitors Kettle Interiors and Value Mark will again use the show to launch new collections. Kettle will be showcasing its latest ranges from an ever-increasing portfolio of commercial and distinctive oak, pine and painted furniture, along with generous wicker storage solutions under the brand The Wicker Merchant. Valuemark’s large occasional and dining collections will again feature several new introductions including The Lewis Collection which features black apricot high gloss married with chrome and black their new compact marble dining sets.


Upcoming Events

Beds and Bedroom In beds and bedroom returning exhibitors Furmanc, Gallery Direct, Kingstown, Seconique, Nolte, Slumbernights Ltd, Rauch, Welcome and Corndell are all showing a selection of new and best sellers. Furmanc’s comprehensive adjustable bed collections, including the hugely commercial Hestia Motion range will be on show with new models added to the range. Gallery Direct never fail to deliver a stand full of delights and treats and this year will be no exception with new trend setting designs on display along with accompanying decorative accessories and soft furnishing items. At the end of last year’s show James Hudson, Gallery Direct’s Business Development Director said, “We’ve had a great show, Sunday was very busy with independent stores and Monday saw all the multiples. This is a good show to do business in, in a relaxed atmosphere with good time to talk to customers. There is definitely a wave from the January Show, which gives Manchester a higher profile than before. New exhibitors include Slumbernights Ltd, Heartlands, Global Home and Heritage Furniture. Slumbernights Ltd. manufacture a whole variety of fabric bed frames including storage ottomans, four posters and headboards in the UK, using velvets, chenilles and other fabrics. The German giants Nolte and Rauch both return after a very successful outing to Manchester in 2015. Both are bringing smooth engineered bedroom collections, which are specifically designed for UK homes. Nolte who showed at Manchester for the first time last year return with new designs and finishes for 2016/17.

Decorative Accessories

Hotelier & Hospitality Design

Of course no Manchester show would be complete without a great selection of decorative furnishings and accessories. Attractions here include returning exhibitors Flair Rugs, Wilde Java, Wire Lamps and Keen Classics, all of whom are bringing new designs. New exhibitors CIMC and Hookes Interiors both known for their flair and unique designs, have with large stands in the Main Hall.


CIMC are bringing a comprehensive selection of their home accessories including table and floor lamps, clocks, cushions, funky door stops and occasional furniture pieces. Their stand will be full of colour and sparkle and is not to be missed. Hookes Interiors will also have a notable stand full of mirrors in every shape and size, cushions, tie-backs and tassels in a variety of fabrics and decorative items including perfume bottles and picture frames. This family business will delight buyers with new treats and occasional furniture pieces from their Uxbridge location.

Held in the vibrant city centre The Manchester Furniture will inspire and tempt buyers in every sphere of furniture and interior decoration. To ensure you don’t miss the latest from the best register your attendance at

Upcoming Events Creative thinking comes to the surface… The world of architecture, design and construction has a keen appetite for the kind of innovation and quality that adds meaningful value to a project. Fortunately, the ingenuity of leading surface and materials producers results in a constantly evolving offering of the new, useful and beautiful… many examples of which will be on display at the Surface & Materials Show 2016. Forming a notable feature of UKCW (the must-go event incorporating nine informative exhibitions under one convenient roof) the Surface & Materials Show presents a vital opportunity to keep up to date with all the functional and aesthetic advantages of today’s products. Whether actively specifying for floors, walls, working surfaces or ceilings, or whether simply fascinated by invention and seeking fresh inspiration, the Surface & Materials Show is the place to be, come October 18 -20.

The Surface & Materials Show • The key event for specifiers returns to NEC in Birmingham, October 18-20 2016

• Part of UK Construction Week, free visitor registration is now open:

From practical solutions and advice (such as how best to design and install the right flooring), to investigations into material properties and performance, the event will allow visitors to enhance their knowledge of the surfaces market, while also exploring a whole world of forwardlooking construction solutions – right next door.

Features of the show include: Surface & Materials Hub: The central feature at the Surface & Materials Show will display a curated selection of the latest products for visitors to experience first-hand. Products chosen will be at the cutting edge of the industry, ranging in applications from cladding to floor coverings, and designed to meet the evolving needs of architects, interior designers, facilities managers and specifiers.

Flooring Workshop (FITA): In conjunction with the Flooring Industry Training Association, leading Master Fitters have been recruited for informative presentations covering all areas of contract flooring, including wood, carpet, vinyl, laminate, tools and accessories.

Thought-provoking seminars: The Surface & Materials Show will also host talks, debates and CPDs from event partners, including RIBA and BIFM, aiming to bring suppliers and specifiers together in an inspiring and topical programme.


Omek Enterprise and Slingshot Global. Returning to the show are Johnson Tiles and FunderMax: “The Surface & Materials Show provided lots of quality leads for us. We feel the reaction to our products has justified our confidence and we are pleased to be part of this major event!” - Paul Hughes, Sales Director, FunderMax

The Surface & Materials Show will host over 1,500 sqm of exhibition stands featuring both established and emerging brands within the industry - from external cladding and paving to internal flooring, anti-bacterial work surfaces and elegant wall-treatments to stylish sound insulation.

“Due to the success of exhibiting at the Surface and Materials Show 2015, which provided us a fantastic space and resulted in a wealth of promising leads, we have confirmed our attendance for 2016.” - Darren Clanford, Creative Director, Johnson Tiles

Exhibitors include: CED Ltd, Soundspace Solutions, Panel Stone UK, Bellgrove Ceramics, Alpi spa, Panaget, Alusid, British Laminate Fabricators Association, Twitter Facebook @smshowUK #SMShow


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A full programme of CPDs and discussions will keep the issues lively and current, while a full-house of high quality exhibitors will be on hand to engage with visitor’s interests and enquiries. The latest in sustainable products and practices will be presented – and opportunities to network and socialise will be abundant (not least at UKCW’s hugely popular Beer Festival which returns with the event to the NEC for the second year!)


Business Matters


the UK’s lArgest MAnUfActUrer of wooden A-BoArds, chAlKBoArds And wooden dIsplAys.

Hotelier & Hospitality Design

With state of the art machinery and a huge choice of timbers, plastics, aluminium and foamex we are sure that we can create the perfect item for you or your business. All of our wooden products are designed and manufactured in house at our UK workshop, in Bury St Edmunds, Suffolk, where we house an 18,000 sqft factory and design studio.


The timber we use in our products comes from sustainable suppliers, committed to procuring timber from legal and well managed forests, reducing their carbon footprint and minimising waste. MAJIsign are also committed to recycling and reusing 100% of any waste generated.With the use of a biomass combustor, regulated under the Clean Air Act, we are able to convert all wooden waste to energy to produce heating for the factory and office. Every step of production is looked after by our highly skilled experts in the field of design, woodwork and machining, ensuring you have the best possible finish to your products. We are very proud of our fast turnaround times. All stock products can be delivered in 1-2 days, with personalised or bespoke products taking only 3-5 days. From a chat on the phone, a written idea in an email or a scribble on a piece of paper; MAJIsign will create your bespoke item for you.�

Business Matters

Maximise Your Outdoor Area with a Shade Zone Canopy and Awning

It is that time of year to ensure your al fresco area attracts passing trade, has the choice your customers require and provides customers the comfort and protection they deserve come rain or shine. By adding a canopy or awning to your restaurant, bar or pub, you will provide your customers with a pleasant place to shelter during a heavy shower or somewhere to look for shade from the sun. Adding an outdoor area to your establishment is the best way to increase the amount of customers spending their time and money on your premises. An outdoor area on a pub, bar restaurant or club is one of the first things that potential customers see. By adding high quality comfortable furniture, large parasols or a weatherproof canopy or awning you are one step ahead of your competitors.

Hotelier & Hospitality Design

With the largest range of bespoke aluminium and timber structures the UK has to offer, available in a wide range of frame and fabric colours, Shade Zone UK Ltd provides detailed product information, drawings and prices to ensure that the designers own clients’ expectations are not only met, but exceeded!


Now with a large portfolio of commercial schemes that have been previously supplied and installed, our experienced project managers can identify what systems or bespoke solutions would suit your project.

For further details regarding any Shade Zone products please contact or visit our main office: –

We are specialists in the supply of top quality alfresco solutions offering a vast range of awnings, canopies, pavilions, parasols, outdoor furniture and smoking solutions to suit a wide range of applications across many sectors.


Tel: 01482 481050

S Zone UK Limited, B5 Citadel Trading Estate, Citadel Way, Hull, HU9 1TQ. Our Company is Registered in England and Wales Reg No: 05954786 VAT Reg No: 895 5140 93

Business Matters

Hotelier & Hospitality Design

A Whole Galaxy of Luxury Services in a Single Click


IMMIDIA’s new B2B2C app provides IMMIDIA offers professionals an immediate, instant online access to the world’s reliable and secure way to gratify guests who dream of renting a sumptuous villa, largest pool of luxury services. Founded by two French entrepreneurs and luxury specialists, IMMIDIA has developed a new, white label app available to top-end hoteliers, travel advisers and concierge services throughout the globe.

lavish car, yacht or private jet.

Service providers benefiting from the IMMIDIA label are carefully vetted by IMMIDIA’s team of long-standing experts prior to certification.

W O R L D W I D E A C C E S S T O L U X U R Y YA C H T S , J E T S , C A R S & V I L L A S AT T H E S P E E D O F L I G H T

Human contact is the cornerstone of IMMIDIA’s revolutionary technology. In addition to the products and services offered by IMMIDIA, all our partners benefit from a non-stop, round-the-clock, personal intermediary, to ensure guest demands for exceptional experiences are satisfied to the full. IMMIDIA, an ecosystem designed to promote loyalty and attract new customers. Our partners and luxury services providers benefit from unrivalled networking opportunities, whether direct (B2B) or indirect (B2B2C).

The IMMIDIA label opens the door to strong market positioning and growth. The MAH FAZ group, based in Dubai, has invested an initial 10 million dollars to finance IMMIDIA’s development. IMMIDIA was imagined by Anthony Brisacq, founder of MYS, the French Riviera’s leading yacht charter firm and Christophe Chauvin, a luxury tourism professional and former General Manager of the Byblos Hotel in Saint-Tropez. And live out the IMMIDIA experience by clicking on this link, created exclusively for you:

Hotelier & Hospitality Design

IMMIDIA provides real time services, coupled with an online booker guarantee and reservation completed in under 2 hours.


Business Matters

“Every cloud has a silver lining” The power of repetition is possible in full swing, with the FRACTAL CLOUD. Compositions are easily created, allowing for unlimited possibilities to arrange the lighting sculptures as free as clouds floating through the sky.

Our brains are set up to bring order in chaos, find logic in confusion and recognise patterns in the opaque. However, what to make of the puzzle of the exact yet endless repetition found at times around us?

Hotelier & Hospitality Design

The organised chaos of the reflecting elements of the FRACTAL CLOUD disperses the light beautifully in all directions. Hung individually or in compositions, the design can be a feature within a classic home interior or contemporary bar or restaurant.


FRACTAL CLOUD is a hand folded sculpture, created in our atelier. This hands-on approach allows us to alter the size and the finish according to the client’s wishes. Currently, we can produce the sculpture in two sizes Ø55cm and Ø70cm. Available in black matt, white matt, brass grinded and stainless steel, but we can apply more finishes to match the desired look.

William Brands comments on his work: Fractals are similar patterns that are repetitive. With the FRACTAL CLOUD there is the extra possibility of repeating not just the same element, but also the actual lighting object itself. Beautiful compositions can be made, guided by personal preferences. Therefore, this CLOUD sculpture has been an essential addition to the FRACTAL Collection.

Business Matters

“The fruit she carries is tempting... Will the apple be eaten, or not?” To be human, is to be aware that there are forces greater than ourselves. From the majestic power of nature, until the longings deep within our soul. With an elegant twist, although with an undeniable force behind it, the new Eve is crafted. The fruit she carries is tempting… Will the apple be eaten, or not? With EVE, William Brand goes back to the beginnings of humanity and the figures Adam and Eve. A collection of handmade lighting sculptures is born. EVE challenges you, she is an object of desire.

Eve tells us the story of the creation of mankind: Adam and Eve and the temptation of eating the forbidden apple. Eve is designed as a tree structure, carrying several light globes as her fruit. Each globe stands for a choice we humans can make, yet also allows for rays of light. The collection knows three models, round, oval and conical. All models are available in the finishes copper, nickel, brass, bronze, white matt and black matt.

William Brands comments on his work:

With Eve the beauty of life started. A life which means having a free will and consequently also making good or less good choices. Or, as the ancient stories tell us, the start of life also meant the start of temptations. Will the apple be eaten, or not...

William Brand - designer / owner William was trained as an artist and an architect. He graduated at the Utrecht School of Arts. As an award-winning furniture designer he for many years designed buildings and interiors for fashion brands, including the headquarters of BRAND VAN EGMOND. His interior designs are always minimalist, in contrast to his lighting designs which have a powerful sculptural presence. He considers his lighting objects the cherry on the cake. His way of working is quite specific. Immediately after defining the concept he starts working in the workshop like a sculptor; experimenting and crafting while having the object grow in his hands, often with unexpected results. Therefore the journey is just as exciting and important as the destination.


Hotelier & Hospitality Design

With EVE I tried to create a sophisticated yet tranquil object, perfectly crafted with a rich finish. This design asks for interaction. She invites her beholders to slow down, pause and be still. She dares you to free your ideas and spur conversations with others. That’s why Eve needs to be placed in environments where people get together and sit with each-other: a dining table, a study, a lounge or maybe even a bedroom. Around Eve I see affection, luxury, calm and the great outdoors.






It’s as easy as as 3, 2, 1...

Our range of kitchen linen has been created for the busy kitchen with your customers in mind. Providing you with choice and flexibilty, whist being designed for comfort and durabilty. Easy Chef provides you with everything you need for the ultimate customer experience.

Three great ranges of chef uniforms Two weeks maximum wait for your order 3 2 1 0

One month’s notice if you change your mind No additional costs

SUPERIOR KITCHEN LINEN FOR THE ULTIMATE CUSTOMER EXPERIENCE For more information on Easy Chef please contact or visit:


Business Matters

Mitre helps hotels provide their guests with a bespoke experience. First impressions make the world of difference to your guest’s stay. Which is why if you are looking to create truly inspirational rooms for your establishment one of the main things to consider is personalising. So what do you need to think about?

And it’s not just soft furnishing products Mitre can personalise. Beautiful bed linen can be given that extra little touch of luxury with embroidered detail. This can also be colour matched with an establishment’s desired Pantone.

Having a creative vision is a good place to start. Are you looking for your rooms to reflect the latest interior design trends? Is urban decadence more your style?

For a more luxurious bespoke experience, consider personalising linen such as dressing gowns, towels and even slippers with embroidered detail too.

Perhaps you are looking for something more traditional. Often hotels prefer a little help with this process which is why Mitre’s specialist in-house team of seamstresses can produce an array of concepts, colours and fabrics to help your creative vision come to life.

With just a bit of thought, it is easy to produce personalised bathroom sets to create a complete bespoke experience for your guests throughout their entire stay.

The soft Furnishings team are on hand to help hotels create beautiful rooms and products whatever style – or budget they are looking for. The experienced team and established UK suppliers can source something from outside their ready-made range to create unique cushions, curtains and runners that will reflect your brand’s identity. From prestigious five star London hotels, including The Ritz to boutique B&Bs such as the Tyndale Guest House in Torquay, Mitre have been working with an array of establishments across the country to help them create the perfect space for their guests to enjoy.

Hotelier & Hospitality Design

Daniel Hayes from the Tyndale Torquay said: “We would like to thank Laura and the Mitre team for delivering exceptional service and finest quality products which helped us create


unique, elegant, contemporary, boutique rooms. Thank you very much for lovely bespoke look, perfect for what we needed for the re-launch of our boutique B&B. Our guests love it.”

Mitre is celebrating its 70th anniversary this year with the publication of its biggest ever catalogue. Abounding with new products and sizes, the catalogue carries the company’s four different ranges – Essentials, Comfort, Luxury and their designer Heritage collection. The four available ranges were developed to help customers quickly find the products that will best suit their requirements. The latest addition is Mitre’s designer Heritage range, a timeless collection of bed linen, towels, robes and soft furnishings tailored to help hotels create unforgettable experiences. If you would like some advice or have a design project that you would like to discuss with our specialist team, please call us on 01685 353454.

Business Matters



Hotelier & Hospitality Design



Business Matters

Scaling Up Customer Experience The explosive and ever-increasing popularity of hotel review websites, in addition to industrydisrupting direct homeowner-to-holidaymaker room letting sites, mean that few hotelier and hospitality providers can afford to rest on their laurels – every detail is under scrutiny. While limescale may not seem like a high priority issue, crusty bathroom taps, cloudy glassware and poor water pressure are all imperfections which are likely to be picked up, photographed, posted online and tweeted about for potentially thousands of would-be customers to view. To help hospitality providers raise standards and exceed ever-higher customer expectations, water treatment specialist Sentinel Commercial has created KalGUARD®, a scientifically proven, cost-effective system that permanently prevents limescale formation in commercial hot water systems, appliances (such as kettles and dishwashers) and sanitary fittings. The advantages it offers extend far beyond delighting customers by adhering to high standards of presentation – KalGUARD users can also expect to achieve significant savings on energy and maintenance bills, while gaining improved environmental credentials. Other benefits of limescale prevention include a more dependable supply of hot water, better water pressure, increased longevity of appliances, and easier, faster cleaning of bathrooms, cutlery, glassware and crockery. Furthermore, systems that are free of limescale are better able to be treated for legionella prevention.

Hotelier & Hospitality Design



Usually specified in areas where the water hardness is 200ppm or more (these levels are found in water supplied to around 65% of the population of England), KalGUARD can help protect both new and existing systems from limescale build-up. KalGUARD permanently ‘conditions’ water by dosing it with a very low level of stable zinc via an electrolytic process that uses a zinc anode and a copper cathode. This forces naturally occurring calcium carbonate crystals to form as soft, non-deposit-forming aragonite rather than into hard, deposit-forming calcite (limescale). Independent tests carried out at Cranfield University have proven KalGUARD’s ability to reduce limescale drastically. Furthermore, electrolytic technology is recommended by

the Part L Building Services Compliance Guide for the control of limescale, unlike devices using magnetic, impulse field and electronic technologies, all of which are supported by claims that are difficult to validate.

COST AND WATER SAVINGS KalGUARD is an extremely low maintenance system that requires no consumables and does not water. The filter simply needs to be flushed periodically – twice a year is recommended, though this can be covered by a technical field service contract if required*. The zinc anode has a lifespan of approximately 12 years, after which time the useable zinc may be depleted – the anode may also require replacement to maintain optimum performance.

FAST INSTALLATION AND EASY OPERATION Fitted on a rising main before tank and booster sets, WRAS-approved KalGUARD technology offers whole system protection. Installation and commissioning can be completed in less than one day, ensuring system downtime – and therefore any disruption to the business in question – can be kept to an absolute minimum. KalGUARD’s advanced controller technology enables future firmware updates from Sentinel Commercial to be effected speedily. The system also has an optional BMS pulse splitter to allow water usage to be monitored by the building management system.

To find out more about the benefits of KalGUARD®, call Sentinel Commercial on 01928 704330 or alternatively visit

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Sentinel KalGUARD® A low maintenance, cost effective solution to help tackle limescale build up throughout commercial properties. • • •

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Dream Phuket Hotel & Spa

Newly-opened Dream Phuket Hotel & Spa offers guests refreshing modern décor, contemporary style and award-winning eco-design. Situated on the island of Phuket – famed for its stunning beaches, lush flora and unique culture, favoured by travellers around the world. The hotel captures the beauty of Phuket’s natural vegetation, woven seamlessly into a thoughtfully designed hotel. With natural stone walls, water features and lush greenery on the outside and impressive modern interior on the inside, the property offers well-rounded design. Each of the 174 guest rooms, suites and villas have floor to ceiling glass windows, bringing the outdoors indoors. For those seeking ultimate luxury the Sky Villas have private pools on the penthouse balconies overlooking tropical landscaping or their very own private garden. A hotel focal point, the centrally located pool is surrounded with large, white cabanas contrasting against the blues and greens of the pool and surrounding landscaping. For those wanting to feel the sand between their toes head to the hotel’s very own beach club, Dream Beach. The multi-story club features two pools, a restaurant for indoor and alfresco dining, and four bars. Dream Beach is also one of few beach clubs with direct access to the sea, opening straight out onto the Andaman Sea. Winners of the “Highly Commended Honours for New Hotel Design and Construction” at the International Hotel Awards’ Asia Pacific Hotel Awards 2012-2015 - Dream Phuket is already making an impact on the design scene.

Hotelier & Hospitality Design

Bookings can be made online at


Bar & Drinks

NEW-LOOK BAR AND LOUNGE COMING SOON TO SKETCHLEY GRANGE HOTEL & SPA! A contemporary bar and lounge area is soon set to open its doors at Sketchley Grange Hotel & Spa in Hinckley, Leicestershire. The popular hotel is currently undertaking a major £1.5m refurbishment programme across its premises, part of which includes a complete makeover of the area. The vision is to develop an open-plan space, with different areas each offering individual characteristics. Drew Keen of Keen As Mustard Design Studio is working on the project. He explains: “The lounge will have a softer feel. We want it to be cool but cosy and comfy so we’ve got a palette of steely greys and blacks against pink velvet fabrics. “For the bar we’re aiming for a warm yet opulent vibe with high poseur tables and high-back arm chairs. This space will have a mix of mustard yellows against bold blacks.” The bar area will also feature seating booths with televisions which can be linked up to a laptop – ideal for working professionals or for keeping little ones occupied at mealtimes. Work started at the beginning of April and is expected to be finished in midJune Paul Noble, General Manager of Sketchley Grange, says: “This refurbishment will make Sketchley Grange a really appealing venue for local people to come and enjoy a drink or a meal. The new look will match the good-quality, wellestablished range of food on offer.” The bar and lounge will offer a seasonal varied menu to ensure there’s something to suit everyone’s tastes – whether it’s a morning coffee, a light lunch or a delicious evening meal. A comprehensive wine list is also being compiled to offer guests a wealth of choice. Paul adds: “The new bar and lounge will be open from morning until late, offering the opportunity to relax with a coffee, unwind with a glass of wine or two from our carefully-selected wine list, or indeed sit back and enjoy one of the many dishes created by our team of experts who will tempt you with their creative flair providing some of the very best examples of modern cuisine.”

Nestled away in an enviable location on the borders of Leicestershire and Warwickshire, Sketchley Grange Hotel & Spa is a charming country house hotel boasting first-rate facilities and elegant accommodation. Originally established over 30 years ago, this stylish four-star hotel in Hinckley is undergoing extensive refurbishment, carefully ensuring its traditional character dovetails with the contemporary amenities and stylish guest bedrooms. Surrounded by trees, Sketchley Grange benefits from a leafy, rural backdrop, yet is just minutes away from Hinckley’s flourishing town centre with its expanding choice of shopping and leisure opportunities. The M69 is also within easy reach for convenient links to Leicester, Coventry and other parts of the Midlands. For a truly relaxing retreat, the Romans Health Club at Sketchley Grange is the perfect place to rest and rejuvenate with its 17ft swimming pool, heated whirlpool, pool-side loungers, Cedar Wood sauna and aromatic steam room. The hotel also offers an array of luxury spa treatments, a highly-regarded hairdressing salon and a well-equipped gym. Couples searching for the right venue to host their dream wedding can rest assured that the dedicated team at Sketchley Grange have a wealth of knowledge and experience to ensure their special day is exactly how they imagined. The hotel is also a popular venue for business meetings, corporate events and private parties, thanks to the selection of high-quality function rooms, suites and conference rooms available to hire.

Hotelier & Hospitality Design

For more information about Sketchley Grange Hotel & Spa call 01455 251133 or visit:


Bar & Drinks

BLENDING THE OLD AND THE NEW Ashdowne handcrafted clay tiles transform 17th century pub

Famous for being a drovers’ pub back in the 17th century, the former Wheatsheaf pub in the Essex village of Rettendon is a building of significant historical importance but had remained derelict for almost ten years. The challenge was to restore and extend the ageing building, retaining many of the existing features. Owner David Bishop selected the handcrafted Ashdowne clay plain tiles from Marley Eternit to replicate the aesthetic of the clay peg tiles used on the original roof. 38,000 tiles were used to create the beautiful clay roof, creating a heritage appearance

that connects both the old and the new parts of the building. The roof includes a large octagonal shaped section to create a striking design feature. David Bishop comments: “With such an important local building, we wanted to stay as close as possible to the aesthetic of the original clay peg tiles and we chose the Ashdowne handcrafted tiles because they had a very similar appearance and were more cost effective. The aged look of the handcrafted tiles also meant we could use them to blend the new parts of the development in with the renovated historical pub. “As the building was disused for almost a decade, many of the original roof tiles were missing, so we would have had to find a huge number of old clay peg tiles, so the City Council planning department acknowledged the benefits of the handcrafted tile instead. The finished effect is stunning and the tiles really do help to combine the two parts of the building and ensure the new build is sympathetic to the old. Complementing the local village surroundings was very important

and we’ve had several local people comment on what a beautiful roof it is and how well it blends in.” Ashdowne handcrafted clay plain tiles are available in two weathered colours making them the ideal choice to enhance the beauty of a new build development or for a refurbishment project. The traditional handcrafted finish ensures each and every roof takes on a character of its own. Charlotte Hughes, product manager at Marley Eternit, adds: “The roof on this project certainly is stunning and demonstrates how handcrafted tiles like these can be used very sympathetically on restoration projects, at the same time as adding beauty to new builds. The Ashdowne tiles on this project help to blend the old and the new buildings very effectively, with the aged clay appearance complementing the vernacular style.”

Hotelier & Hospitality Design

Marley Eternit’s Ashdowne handcrafted clay plain tiles have been used to help transform a derelict 17th century pub into a new fine dining restaurant and village centre. The £3 million restoration project by David Bishop has seen the Wheatsheaf pub in Rettendon brought back to life as an exciting new complex which, in addition to Le Benaix Bar and Brasserie, includes a village store, hair dresser and separate beauty salon.

Ashdowne clay tiles also offer impressive environmental credentials, including the ability to achieve an A+ rating in the BRE Green Guide to Specification, BES 6001 Responsible Sourcing accreditation and certified carbon footprint data at product level.

For further information, visit


Hotelier & Hospitality Design

Bar & Drinks


Bar & Drinks

Heartsease Farm… summer in a glass! This summer immerse yourself in the latest drinks range from Radnor Hills - Heartsease Farm Premium Pressés. The range includes some timeless traditionally British recipes made with only the finest sourced ingredients and blended with Radnor Hills lightly sparkling natural spring water! Savour the classic taste of the British countryside with the Elderflower Pressé, travel back in time with our Traditional Lemonade recipe which tastes just how you’re Mum used to make it! We have gone the extra mile this time to make these drinks taste as good as they would if you made them in your own kitchen. This range has all the finesse and great flavours of a ‘grown up drink’, but without the alcohol. Get excited about this year’s summer essential drinks range – Heartsease Farm. Drink and enjoy! For more information please contact: Holly Wagstaff, Marketing Assistant,

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Heartsease has been our family farm since 1903. We love great flavours and using our own spring water, we have blended these delicious drinks for you. I hope you enjoy them!

Traditional British Recipes

Available in 330ml, 750ml Glass Bottles and 425ml PET 6 Delicious flavours: Elderflower PressĂŠ, Traditional Lemonade, Fiery Ginger Beer, Raspberry Lemonade, British Blackcurrant Crush and Apple & Rhubarb

Bar & Drinks

Frobishers Juices acquires Five valleys cordials

Exeter-based Frobishers Juices been creating and supplying the finest fruit juices and premium juice drinks to the on-trade since 1992. Frobishers products are available across the UK and internationally in bars, restaurants, hotels and casual dining outlets.

Hotelier & Hospitality Design

Five Valleys Cordials was founded in 2009 by husband and wife Chris and Becky Verinder-Baker. The company, based in Stroud, Gloucestershire, sells a range of cordials, sugar free cordials and sparkling juice drinks, available nationwide in Waitrose and through independent retailers in the Cotswolds and the South West.


Premium fruit juice and juice drinks company Frobishers Juices Ltd has acquired drinks producer Five Valleys Cordials. The deal was made on Wednesday 8 June 2016.

Steve Carter, Sales and Marketing Director for Frobishers Juices said: “The acquisition of Five Valleys Cordials is an exciting move for Frobishers and will be our first step into the off-trade market. Five Valleys Cordials is a great fit for Frobishers as our companies share a similar ethos of using all-natural ingredients to produce the finest quality juices and juice drinks. Our product lines both appeal to the same discerning adult consumer, who will now be able to enjoy Frobishers when they are drinking and dining in bars and restuarants and Five Valleys Cordials when they’re at home.�

For more information on Frobishers Juices visit

Bar & Drinks

Matthew Clark lists Brockmans Gin Matthew Clark, the UK’s largest national on-trade wholesaler, has chosen to list the superpremium English Gin, Brockmans, throughout business. Brockmans is one of just 28 super-premium gin brands in the company’s overall portfolio. The total gin category grew by 9% last year in volume terms and 16% in value terms, marking a significant trading up to super premium gins. This growth is accelerating with value growth in the 3 months to 31 January 2016 up by 18% compared with the same period last year (Source: WSTA).

Hotelier & Hospitality Design

The latest listing further confirms Brockmans Gin as not just a fast-growing brand but as one which has become a label with serious intent both in the UK and globally. A ‘New Western’ style gin, Brockmans has grown swiftly to become an important part of many on-trade and off-trade portfolio offerings.


Brockmans Gin, a 40% ABV super-premium gin made in England and packaged in stylish black glass, brims with botanicals and berries - including coriander, juniper blueberries, blackberries and bitter sweet Valencian orange peel - that combine to make ‘a gin like no other’. Its distinctive tactile black glass bottle with baroquestyle embossing looks as stylish as the gin tastes. Stuart Westwood, Product Marketing Manager for Spirits at

Matthew Clark said: “We added Brockmans Gin to our range in January as it offers a point of difference to the traditional juniper or citrus gins already in our range. Brockmans and Indie Brands have done a great job of building demand with a number of our customers and we are seeing new listings on a weekly basis”. According to Matthew Clark’s research, 87% of consumers say they ‘drink or would drink’ cocktails if available. Offering interesting spirits brands such as Brockmans - the ‘gin like no other’ - taps into this interest in new as well as classic, beautifully made cocktails.

“We are delighted to be listed by Matthew Clark,” says Bob Fowkes, Brockmans’ co-Founder and Marketing Director. “This further underlines how Brockmans has rapidly risen to become a significant global super-premium gin. It is a gin like no other and therefore plays an important and distinctive role in the portfolio offering of Matthew Clark”.

For the Matthew Clark Gin Brochure click here.

Bar & Drinks

RefReshing new look foR Camden Town BReweRy Camden Town Brewery, the leading London craft brewery, today launches a brand new look. The refreshed product design is supported by a brand new website and an above the line campaign, with tube and bus advertising in London. In addition the Camden team will be hitting the road in their Little Camden beer van to sample to 39 offices across London (reaching 12k people) to drive trial and awareness with the lure of beer! This campaign comes at an exciting time of growth for Camden Town Brewery following brand’s acquisition by AB InBev, supporting their expansion through 2016/17, which includes the opening of a brand new brewery in Enfield – London’s largest investment in brewing for 30 years. The packaging – which has been applied across the current range of bottles, cans, boxes and tap badges - uses bold background colours and strong typography to give the name of the beer, the style of the beer and the all-important ‘Camden’ name stand out. The bold and colourful design creates more consistency across products, whilst retaining Camden’s playful and irreverent tone of voice. The product copy is educational in an engaging and informative way, with playful illustrations inkeeping with Camden’s brand tone. Camden’s distinctive core roundel logo remains in an updated form demonstrating a clear pride in its heritage, alongside an obvious excitement at the beginning of a new era. Eagle-eyed customers will note two hands joining the back bottle label. Inspired by the Camden City Council logo - an oval shaped symbol with four pairs of clasped hands, it is a clever nod to the brand’s origins in the borough. From 2017, the new brewery’s increased capacity will allow the brand to use this new design across an expanded range of small pack to including Unfiltered Hells and Ink in cans and bottles, Pils and Wit in cans and IHL in bottles, and fulfilling Camden Town Brewery’s aim of bringing great beer to more people. Mark Turner, Camden Town Brewery’s Managing Director, commented: “This refresh is part of our wider strategy to bring great craft beer to more people. The bold branding will really stand out on shelves, with engaging product information that appeals to consumers, giving another great reason to purchase.”

Hotelier & Hospitality Design

Camden Town Brewery worked alongside branding agency Studio Juice to develop these designs. Ross Stirling, the creative designer on this project commented, “Much like the Camden Hells Lager of today, the refresh is the result of tireless refinement. It was about making what worked, work harder. On their own, these beers scream from the tap rooms and bottle shops, but as a collection they come together to celebrate their irreverent fun nature and continued success.” The refreshed bottles and cans will be available nationwide in Waitrose, M&S and at Majestic wines, and in bars from 10th June 2016


Bar & Drinks

Langley’s Gin returns to Badminton Horse Trials Langley’s Gin will be running The Lakeside VIP Bar and raised viewing deck at this year’s Badminton Horse Trials. The spirit producer’s support for the prestigious Gloucestershire event, taking place this year from May 4 to 8, builds on the success of its initial involvement in 2015. The flagship Langley’s No.8 brand will have a high profile, with visitors and spectators in the VIP enclosure enjoying the signature Langley’s G&B serve, as well as a host of other classic gin drinks and other famous spirits brands.

Lakeside Complex at the Mitsubishi Motors Badminton Horse Trials is being hosted and organised by Gorilla Events Mark Dawkins, co-founder of Langley’s Gin, said: “We’re delighted that Langley’s will have a high profile at Badminton again this year. Our brand is the perfect partner for this quintessentially English event.”

Since its launch just three years ago, Langley’s No.8 has become revered as the exclusive super-premium English The area, situated right next to the lake overlooking Badminton House, is gin brand, collecting accolades such as CoolBrand® status, Gold at San the perfect place to watch the crossFrancisco, 3-Star Gold at Great Taste, country racing. Situated in front of a Master at The Spirits Business Gin one of the most thrilling fences on Masters and being chosen as official the course, it ensures guests at The partner for Rolls Royce Enthusiasts Lakeside have a spectacular view. In the evening, The Langley’s Lakeside Club. will also host post-event entertainment Langley’s No.8 Gin is distributed for visitors. Guests will be able to book by Hi-Spirits. For more information contact Hi-Spirits on 01932 252 100, tables, both inside and outside on email or see the raised deck, in the VIP section in advance.

Hotelier & Hospitality Design

Langley’s joins a host of other prestigious brands involved with this year’s event, including Rolex. The


Bar & Drinks

Celebrating World Gin Day With Foxdenton Estate Gin Saturday 11th June marked the 8th annual World Gin Day Their range also includes Sloe, Raspberry, Winslow Plum, and Damson Gin. Founded in 1935, Foxdenton Estate offers an extensive variety of English fruit based gin liqueurs, created and bottled in Britain.

When added to bitters it makes the highly underrated Pink Gin, and creates an outstanding Martini when mixed with Vermouth. Just remember – stirred, never shaken.

Commission a bespoke label or engraved bottle, available on miniatures through to the magnificent Goliath.

A hit with lovers of export-strength gins, it is also stocked in Harrods and independent wine merchants.

To view their full range, including ‘the Goliath’ – the spectacular gallon bottle – please visit their website

Hotelier & Hospitality Design


oxdenton’s Original London Dry Gin at 48% is the perfect tipple to enjoy this World Gin Day. It works wonderfully as a mixer as its strength allows the flavours to stand strong despite the addition of tonic, making a lovely, long drink.


Bar & Drinks

CORAVIN ™ RELEASES LIMITED EDITION MODEL TWO ELITE WINE SYSTEM IN THREE VIBRANT COLOURS Wine enthusiasts and the style conscious alike will raise a glass to the Model Two Elite, with bright new colours to make every pour a statement in style Introducing Coravin Model Two Elite, a stylish new and limited edition model of the revolutionary Wine System that allows users to pour wine without removing the cork. Now available in three distinctive colours, Model Two Elite will bring a touch of style to any pour. Launching exclusively in Harrods from the 4th of May, the three eyecatching new colours – red, gold and silver – will each occupy their very own window space in the front of the store. Passers-by will be able to admire the stylish and sophisticated designs, which will look beautiful in any home, whether displayed on the kitchen worktop or in pride of place in the wine cellar! Further retailers will stock the product from the 1st of June (please see below for further info). Using groundbreaking technology, Coravin keeps the cork in place, whilst the accompanying gas capsule inserts inert argon gas into the bottle. The pressure of the argon pushes the wine through the needle, whilst preventing any oxygen from entering the bottle. The new design, available in red, gold and silver also boasts the improved features seen with Coravin Model Two, such as the user-friendly design and the following enhanced performance features:

Hotelier & Hospitality Design

A streamlined, modern design


A thin wall needle that pours 20% faster than the original needle while still not damaging the cork, and also locks into place to prevent leaks. This faster-pouring needle can be bought separately and used across all Coravin models New “L” shaped ProperFit Clamps with textured grips, making them easier to squeeze and ensuring a secure hold on every bottle

New Capsule Cup Load Cell Technology guarantees a tight seal every time between the device and the gas capsule for leak proof installation of the capsule Since its launch in 2013, the brand has celebrated significant milestones including international availability in more than 30 countries; more than 500 restaurant and retail partners including Fera at Claridges, Jason Atherton’s Social Wine and Tapas and The Ivy; and recently secured over $14million in Series C-1 financing in the US. The new Coravin Model Two Elite comes with two complimentary argon gas capsules, and three unique colours. Red, gold and sliver are all finished with chrome. Further purchase details below: RRP: £279 Website:

UK Stockists: Model Two Elite will be launching exclusively in Harrods on the 4th of May. Various stockists will follow from the 1st of June, including Hedonism Wines, Berry Bros. and Rudd, Uncorked and Fortnum & Mason. Additional argon gas capsules can be bought in a pack of two, for £15.95. The new needle can be bought separately (and used on the Model Eight) for £23.95 The Coravin Model Eight will still be available for £249. Please visit for additional information and to purchase the Coravin Model Two and Model Eight.

Drink wine without removing the cork.

EXTEND YOUR WINE BY THE GLASS PROGRAM TO OFFER AN ENRICHING EXPERIENCE. Feature high-end By the glass pours that were previously only available in full bottle format. Create flights of world-class wine that will excite and educate guests. Offer wines in any quantity, a taste, a glass, a half bottle, or a full bottle. Be creative with pairing options including rarest or higher-end wine offerings. Pour fine dessert wines (Sauternes, Tokaji, etc.) and ports by the glass to finish the meal. Increase sales and manage inventory by moving featured wines to by the glass. MEASURABLE ROI. Revenues: Increase fine wine sales by 10%-20%. Margin: Increase margin by moving wines from list to by the glass. Waste reduction: Reduce wine waste by 100% on all bottles poured by the glass with Coravin. Customer satisfaction care: Greater selection by the glass can increase customer satisfaction by up to 10%.

Discover more at

80% of Britons would leave their hotel if it wasn’t clean enough • New survey reveals that 80% of people would leave a hotel if it didn’t meet their cleanliness or hygiene standards • A further 67% of people said they check out a hotel’s reviews before booking a stay, highlighting the importance of maintaining high standards • As the summer season starts, Direct365 advises hotel owners not to underestimate the power of online reviews

Research conducted by facilities and building maintenance specialists Direct 365 has found that 80% of people would leave a hotel if it didn’t meet their hygiene and cleanliness expectations. Phil Turner, Head of Digital at Direct365, commented:

“There are many things that hotel guests look for when choosing a hotel. Whilst other factors such as price, location and amenities are no doubt important, our research has shown that hygiene and cleanliness are paramount. If four out of five people would actually abandon a booking due to an unclean room, it’s essential that hotels prioritise cleanliness as much as they can.” The condition of a hotel is difficult to gauge unless you’ve stayed there before, which is why online reviews have become so important.

Hotelier & Hospitality Design

A second survey conducted by Direct365 revealed that 67% of people now actively seek out and read hotel reviews online before booking a stay.


With the rise of websites such as TripAdvisor and Yelp, and the growing number of people using social media to raise concerns or voice complaints, hotel owners simply must ensure that they maintain the highest standards at all times.

Phil Turner added that as the summer holidays approach, hotels cannot afford to garner negative reviews.

“With six weeks of school-free time on the horizon, parents will be on the lookout for a suitable place to stay with their children. Hotel reviews are becoming more important than ever, and it’s essential that owners strive to constantly provided a high level of service in order to stay ahead of the competition, and ultimately in business. “One bad review can spread like wildfire on social media. Even if you have dozens of good testimonials, it’s the bad ones that stand out and leave a sense of doubt in potential customers’ minds. You can’t afford to let things slip at all.”

A trusted partner to thousands of companies across the UK, Direct365 provides a wide array of services and everything you would ever need to keep your hotel well equipped and running as smooth as possible, including washroom hygiene and pest control.

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nilever UK has partnered with awardwinning popcorn brand, Joe & Seph’s to create the UK’s first official Marmite flavoured popcorn, available to retailers and operators from 30th May.

The latest launch from Marmite, the iconic British brand from Unilever UK , is one of the most requested products from fans and will join the UK’s burgeoning Popcorn market , worth £114m in RSV to supermarkets alone . It also coincides with the growing demand for flavoured popcorn, with nearly half of consumers expressing an interest in trying new popcorn flavours. The new Marmite product will consist of a unique flavour mix; smooth and sweet caramel generously glazed with the iconic spread to create a sweet and savoury combination. Marmite Popcorn will be available in a transparent 75g pack, complete with a co-branded Marmite and Joe & Seph’s label, in the famous black and yellow Marmite design. It will also be available to buy in a 21g impulse foil pack at food-to-go and food service outlets. Chloe Irwin, Senior Licensing Manager at Unilever UK, said: “The Popcorn category is one of the biggest success stories of the last five years, more than doubling in size from 2010 to 2015 and growing 30% last year . It’s also a product our fans have been requesting for a long time. We believe we’ve found the right partner in Joe & Seph’s and can’t wait to bring Marmite Popcorn to UK consumers.”

Hotelier & Hospitality Design

Adam Sopher, Co-Founder of Joe & Seph’s, said: “We’re thrilled to introduce the iconic, British, household name of Marmite to our award winning popcorn range. Joe & Seph’s values both innovation and taste as key for new product development, so Marmite popcorn was a clear preference to add to our range from the moment we launched Joe & Seph’s five years ago.”


The 75g pouches retail at £2.99 (RRP*) and come in cases of 12 and the 21g impulse packs retail at £0.99 (RRP*) and come in cases of 22. For more information contact the Unilever Trade press office at Clarion Communications: / 020 7343 3228 For more information about Joe & Seph’s and stocking Marmite popcorn, please contact Joe & Seph’s / 0208 450 0922

Final call is sounded for entries in the Aberdeen City and Shire Tourism Awards

Entries close later this month on June 30, and ACSTA organisers are sounding a final call to businesses and individuals across the region to ensure they are part of the annual showcase of top tourism talent. The awards – now in their fourth year – celebrate the very best of the area’s tourism offering, from restaurants and pubs to hotels and guest houses. There are also accolades for top events and visitor attractions, and a brand new category for best sports event. Individuals who make a real difference to the experience of tourists – whether they are visiting for business or leisure – will also be recognised with sections for hospitality heroes, rising stars and local ambassadors. ACSTA chairman Peter Sangster says the competition is heating up, but organisers want to see even more entries to ensure those who are making a significant impression on the tourism sector get credit where it is deserved.

He adds, “The awards are not just for large operators and hotels that are part of a national or multinational chains – this is about recognising those who go the extra mile to provide excellent service regardless of their size. “We sometimes hear that operators have not entered because they are small in comparison to other entrants. That’s irrelevant, as what we are interested in hearing about is what they do improve the tourism offering, not how many covers they seat or what their turnover is. “Over the past three years we have had a wide variety of winners, from charities and community groups to national chains. There is a huge benefit to taking part as even being shortlisted shows customers that a very high quality experience is being offered. “The awards are completely free to enter, so there is absolutely nothing to lose. With the addition of the new category this year for sporting events, there is now even wider scope for operators to showcase

The full list of awards categories is: 1. Most Hospitable Hotel 2. Most Hospitable B&B/Guest House 3. Best Accommodation Provider (previously Best Holiday Accommodation) 4. Best Informal Eating Experience 5. Best Restaurant Experience 6. Friendliest Pub/Bar 7. Best Cultural Event or Festival 8. Best Sporting Event 9. Best Outdoor/Adventure Experience 10. Working Together for Tourism 11. Best Visitor Attraction 12. Tourism and Hospitality Hero 13. Innovation in Tourism Award 14. Regional Rising Star (age -30) 15. Regional Ambassador (age 31+) what they provide. I would urge anyone who has not already entered not to delay and make sure their nomination is with us before the June 30 deadline.” Entrants in each category will be shortlisted, and those who are finalists will go before an interview panel or have an undercover visit from the judging panel. ACSTA is a regional heat for the national tourism Oscars – the Scottish Thistle Awards – and winners will go on to represent the north east in that event in 2017. Entry into the awards is free and can be made at www. The winners will be announced at the awards ceremony and gala dinner at Ardoe House Hotel in Aberdeen on November 25, 2016.

Hotelier & Hospitality Design

The Aberdeen City and Shire Tourism Awards (ACSTA) are heading into the finishing straight, and those who want to enter the prestigious scheme are being urged to get a sprint on to beat the fast-approaching deadline.


Two’s Company

“Everything is designed, few things are designed well” We approached Koubou interiors and NSI design to find out why these two high profile interior design companies joined forces. ‘That's not strictly true,’ said Nick Sunderland, ‘we still have our own independent companies but the collaboration on a new design stream seemed the most sensible approach.’ As Gilly Craft pointed out, ‘Our two design houses have a wealth of experience and support back up, and the hotel industry was a natural progression for us. My commercial background and architectural interior design experience merges perfectly with Nicks high end interior design style.’

Gilly Craft, Managing Director and lead designer, trained at the Regent Academy in London where she proudly graduated with a Distinction. Gilly founded Koubou Interiors in 2004 previously having tutored at her local college in Interior Design. BIID cpd committee chairman

‘I first met Gilly on the lecture circuit, ‘explained Nick, ‘where we were both sharing our experience to both designers and public alike, each approaching it from a different viewpoint but at the same time explaining it in the same principal. It took off from there and we realised our unique award winning approach to design was complimentary to the hotel and hospitality industry.

Hotelier & Hospitality Design

‘Not only that’, said Nick, ‘but our experience in private development of properties from 10 bedrooms to 160 sits perfectly in the boutique hotel and larger independent sector. Luxury living in a commercial environment and economically priced. We can still win awards for our designs and allow our clients to step up their profile in the growing and competitive chain in the leisure industry.’


Gilly explaned further, ‘By collaborating together we are able to offer our core services on larger and more complex sites, providing a core service and a world wide sourcing ability. We are able to offer a full service agency experience with both Interior Architecture and Interior design, alongside our construction and fit out as well as close out. They need go nowhere else saving time and money’

Nicholas of NSI Design, is an international multi award winning interior designer in London and has over 35 years of experience in Commercial Design and Interior Design working with some of the most prominent people in the World. As well as working extensively in the UK, his private commissions have taken him to New York, Dubai, Asia and the Far East for Diplomats, VIPs and Presidents. Lecturer Grand Designs Live

To find out more about this exceptional BIID accredited team with a view to working on your projects contact them on or call Nick Sunderland on 020 7101 0681

Hotelier & Hospitality Design

Their level of expertise covers the full range and agency service you need. Interior Architecture Interior Design Furniture Design and Manufacture Specification Project Co-Ordination World Wide Product Sourcing Construction and Fit Out Close Out


Directory ‘the natural first choice for hotel spa design...’ Outstanding Spa Design, ‘We are as dedicated to your success as you are.’ SPA Creators are the spa and wellness experts for the independent and boutique hotel sector. When choosing SPA Creators you will have 20 years’ experience in delivering award winning spa design. Our team of leading industry’s spa and leisure professionals who will become a virtual resource to your organisation. With a flexible and tailored service, from feasibility and concept design through to detailed design, project implementation and operational setup and beyond. SPA Creators aim to make each project unique managed efficiently within a sound project framework. SPA Creators focus in the development process to build a solid business which is profitable and meets the needs of the operator providing strong returns for its investors.

Melaphone is designed for use in areas where hygiene and security are essential. Melaphone speech panels are specifically designed to allow sterile communication with a high degree of vision and safety. There is no thru-air flow therefore no transmission of germs, contaminants or draughts. The system is also non electrical and requires minimal maintenance Tel 01359 233191

Hotelier & Hospitality Design

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There is no other fridge/freezer like the unique Adande®. Push a button and incrementally adjust temperatures +15°C to -22°C to suit menu changes during the day and improve your operational gastronomically and

Why not scale up with additional modules, incorporate a blast chiller, choose a worktop or gantry option, or scale down to a Compact unit to fit the tightest space? Convenience and design can save on footprint and maximise efficiency too! A UK innovation winning major industry awards, the insulated container, protected and warranted seals, robust construction and low velocity cooling, make the Adande more reliable and energy efficient than conventional equipment. Extended storage times and precise temperature control ensures top quality food every time.

At Allegion we’re pioneering safety, as a provider of security solutions for businesses and homes through 27 global brands, including CISA, a pioneer of smart card technology. We specialise in door security and beyond including residential, commercial and electronic locks, steel and automatic doors and frames, door closers, exit devices and biometric access control systems. CISA Allegion (UK) Ltd Bescot Crescent Walsall West Midlands WS1 4DL Tel: 01922 707400 Email:

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Textiles Philip Watts Design +44 (0) 115 9269756


Radnorhills We have a passion for making the simplest of things taste great! We offer an array of delicious tasting soft drinks made from the finest ingredients we can source and our own Natural Spring Water. We offer Mineral Water, Premium PressĂŠs, Fruit Juices, Flavoured Water and School Compliant Drinks. Please contact us for more details on or visit. Tweet us @Radnorhills


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OASIS GRAPHICS +44 (0)1242 524777 Oasis Graphic Co produce and install bespoke & large format graphics for unique interior & exterior hospitality spaces. Contact us now for: signage, building wraps, digital wall coverings, window and floor graphics, banners and hoardings, backlit graphics and vehicle graphics e: t: +44 1628 532003 w:

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DEALERS is a one stop warehouse for all your design needs. Always 7,000 different items in sock including new, old, antique, and vintage furniture plus all types of home & living accessories, garden ornaments, structures and statuary plus much more at our extensive showroom and acres of outside wonders. Everything you need if you are in business for retailing, displaying, refurbishing, dressing & all types of design projects. Visit us either at our website or in person at our huge premises in the countryside. 01743 761241

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Hotelier & Hospitality Design

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Hotelier & Hospitality Design - July 2016  
Hotelier & Hospitality Design - July 2016