Page 1

February 2017: Guest Supplies & Amenities, Business Matters, Interiors & Refurb, Bar & Cellar, and more...

Hotelier & Hospitality Design

Luxury Goes Smart - The fine Art of Dispensing -

Contents February 2017

Industry News Guest Supplies & Amenities Business Directory Interiors & Refurb Bar & Cellar

4 14 24 34 42

www.hotelierandhospitality.com Hotelier & Hotel Design Magazine is the leading publication and established web resource in the business. Providing comprehensive reporting on hotel industry news and exclusive coverage of the latest ecological-friendly green hotels and bar designs, HHD Magazine keeps you updated on the latest hotel trends in technology and innovative ideas. From recent hotel renovations and openings to award-winning luxury hotels and hotel construction projects, HHD Magazine keeps you informed on news that matters most to your hospitality business.


for professional caterers

As the UK’s No.1 thermometer manufacturer we offer a wide product range including our ThermapenŽ 4 thermometer & our NEW ThermaDataŽ WiFi loggers for wireless temperature monitoring

for more information on our full range of catering thermometers, probes & data-loggers, visit us online

www.etiltd.com AD-17039-HHD-Jan2017.indd 1

10/01/2017 15:59:53

Contact Us Matt Scott

Publication Manager 01843 570940 matt@hotelierandhospitality.com

Tony Little

Publishing Director 01843 595818 tony@hotelierandhoteldesign.com

Anthony Field

Editor anthony@hotelierandhoteldesign.com 01843 570944

Industry News

ALL CHANGE IN WELLINGTON Wellington has become the most inclusive town in its area of Somerset, with the opening of a new pub…. JD Wetherspoon, which has already won national awards for its toilet facilities, hopes its new The Iron Duke- named after the Duke of Wellington- will continue its tradition: it is the latest of the chain’s venues to incorporate a Changing Places wheelchair-accessible toilet for anyone who also need additional equipment such as a bench and/or hoist. Supplied and installed by Clos-o-Mat, the Changing Places means children and adults who needs a carer’s help with their personal hygiene has the appropriate space and equipment to do so hygienically. The alternative would be to curtail their visit, lie their loved one on the toilet floor to change them, or not be able to enjoy a relaxing drink and meal out with friends and family. All toilets at The Iron Duke- women, men, baby change and the Changing Places- are accessed directly off the main bar area, with entry to the Changing Places toilet being via RADAR key.

adjustable adult-sized changing bench and ceiling track hoist. Now, over 900 are open across the UK; JD Wetherspoon is the only leading brand of pub chain to incorporate the facilities wherever possible in its new build and refurbishment projects. Clos-o-Mat is the leading player in the supply and installation of the away from home assisted accessible toilet facilities. Its ability to deliver design advice, project management, supply, installation, commissioning and maintenance across the ambit of accessible toileting equipment means it is uniquely provide a reliable, single source for the whole process. Further, its website www.clos-o-mat.com, is an essential reference point for anyone considering installing a Changing Places toilet, offering white paper, 2D and 3D CAD drawings, standard layouts, and video.

A Changing Places toilet is ‘desirable’ under Building Regulations Approved Document M 2015, and BS8300:2009, for all new build and refurbishment projects involving buildings to which numbers of the public have access.

Hotelier & Hospitality Design

Under British Standards, it provides a minimum 12m2, and includes a peninsular toilet, washbasin, height-


Jon Matthews, Wetherspoon’s development manager, said, “Pubs traditionally are the focal point of any community. As a company we aim to ensure that all members of a community, including those with disabilities, can access and enjoy what we have to offer.”

Give your guests an unforgettable experience!

INTRODUCING THE NEW NOVELLINI SPA AND WELL-BEING RANGES Creating a SPA in the guest rooms is easier and more economic than you might think. Novellini has a solution just right for you. Easy for guests to operate, easy to keep clean and to maintain.




Your Well-being is one click away by visit our website, try using our new way of contacting us via:

www.novellini.co.uk info-uk@novellini.com

Support Agent

Hello, How may I help you?

Industry News

Redefine|BDL Hotels expands its portfolio in Edinburgh Redefine|BDL Hotels (RBH) has today (16 January) announced that Holiday Inn Express Edinburgh City Centre has joined its extensive portfolio of hotels. The Georgian style property, which boasts excellent facilities and an ideal location within the heart of Edinburgh, will bring the number of open hotels managed by the company to 43.

Hotelier & Hospitality Design

RBH – the UK’s leading independent hotel management company – which already has a further three properties within its portfolio in Edinburgh including the recently refurbished Princes Street Suites, the Courtyard by Marriott Edinburgh and DoubleTree by Hilton Edinburgh, will take over operation of the established hotel with immediate effect.


Marking further expansion into Edinburgh, Holiday Inn Express Edinburgh City Centre has 161 rooms within the UK’s most popular visitor destination outside of London. With tourists attracted to the city for a wide range of world renowned festivals and a popular conference destination, both leisure and business travelers will continue to enjoy a relaxing stay in a prime Edinburgh location. John Stuart, RBH’s Chief Operating Officer, said: “This is an exciting addition for RBH and another fantastic addition to our portfolio. Edinburgh continues to be a key market that we know well, and the hotel will join our other three city based properties in providing guests with great service and access to all of the fantastic attractions that Edinburgh has to offer.” RBH’s portfolio includes private label and branded properties, including IHG, Hilton, Accor, Marriott, Best Western and Wyndham hotels.

Industry News

Burns Night at Lancaster London Now that New Year celebrations are officially over, we’ve discarded our Champagne flutes and will be replacing them with a wee dram in the run up to Burns Night. The annual Scottish celebration will be returning on Wednesday 25 January 2017. To celebrate the occasion, Lancaster London is offering an exclusive Burns Night set menu at the award-winning bar and restaurant, Island Grill.

In honour of the famous bard himself, guests will be able to enjoy canny culinary delights such as Cullen skink; Black Pudding Croquettes; Pan-fried fillet of Scottish Salmon, Glenmorangie fish cream, mussels and peas; and Haggis, neeps & tatties, watercress salad and red wine jus. For diners with a sweet tooth, there will be a ‘braw’ Whisky Toffee Almond Tart with Drambuie Custard available, along with other desserts. The Burns Night special set menu is priced at £15.50 for 2-courses, and £18.50 for 3-courses, making it the perfect way for guests to experience the Scottish tradition without leaving London. The menus can be enjoyed from Noon – 10.30pm. The award-winning Island Grill offers a contemporary dining experience with dramatic floor-to-ceiling windows offering beautiful views across Hyde Park.

Louvre Hotels Group buys into Sarovar Hotels and becomes one of the largest hotel groups in India

After launching a far-reaching scheme to strengthen its positions in China and South-East Asia, Louvre

Hotels Group continues to boost its presence in South Asia, keeping up with the region’s constantly growing leisure and business tourism. The group has decided to become a majority stakeholder in Sarovar Hotels, an Indian company made up of 75 hotels on the premium, midrange and budget sectors, through 3 leading brands: • Sarovar Premiere • Sarovar Portico • Hometel In addition to the above three brands, the group also has two well established F&B brands, The Geoffrey’s Pub and the Oriental Blossom, and manages the lodging and catering facilities of various institutions in India. Furthermore, the

group manages 10 hotels under the Radisson, Park Plaza and Park Inn brands. Sarovar Hotels was founded in 1994 by Anil Madhok, a hotel industry expert on India, Singapore and Sri Lanka markets. It is also run by Ajay K. Bakaya and Mansoor Adil who have built it into a robust and effective hotel platform combining marketing, human resources, operations, management and technical services. Leveraging its hotel expertise and seasoned management staff, Sarovar has developed significantly over the past 5 years, growing from 4500 to nearly 6000 rooms in over 50 cities. Sarovar has a secured pipeline of over 20 hotels, most of which are due to join the network shortly.

Hotelier & Hospitality Design

Louvre Hotels Group, 2nd largest hotel group in Europe, announces its acquisition of a majority stake in Sarovar Hotels, the largest independent Indian hotel chain in terms of hotels and presence. The European hotel group continues to rollout its international expansion plans with this, its first investment of size in the Indian subcontinent. India, with its fast-growing economy, its global tourism potential and a significant under-penetration of branded hotel rooms, represents a new opportunity and a strategic market of more than 1.2 billion inhabitants for the group.


Industry News

Travelodge officially opens its second & largest hotel in Kings Lynn

Hotelier & Hospitality Design

at pace and with increasing visitor numbers to the area, there is still a shortage of good quality accommodation at a great value price. Therefore to meet this growing consumer demand we are looking for a new hotel in Wisbech and Cromer. These two new hotels could create around 30 new jobs and you never know, one of our new team members at Kings Lynn could be managing one of these hotels.”


Today, one of the UK’s leading budget hotel chains, Travelodge officially opened its second and largest hotel in Kings Lynn. The 68-room hotel is situated at Hardwick Business Retail Park, it represents an investment of £5 million for the landlord and has created 15 new jobs within the local community.

around 30 new jobs within the local community.

Kings Lynn Travelodge, which is the company’s 544th hotel, was officially opened by the Mayor of Kings Lynn, Councillor David Whitby and Travelodge People Director, Hannah Thomson who was born and raised in Kings Lynn. Hannah lived on South Everard Street and attended Whitefriars Primary School.

Kings Lynn Travelodge is being managed by Keith Sturman and his 15-strong team. Keith joined Travelodge in 2010 as a receptionist at Norwich Cringleford and during a period of six he climbed the career ladder into management and was promoted to hotel manager at Kings Lynn Long Sutton Travelodge.

Norfolk’s eighth Travelodge hotel has been designed in the company’s new contemporary brand design and features the new upgraded room concept and bespoke luxurious kingsize Travelodge Dreamer bed.

Hannah Thomson, Travelodge People Director said: “I am honoured to return to my home town to officially open our second and largest Travelodge hotel in Kings Lynn, and to welcome our new colleagues to the company. It also gives me great pleasure to hand the keys of this magnificent hotel to Keith Sturman, our Hotel Manager at Kings Lynn Travelodge. Keith is a great example of how far you can climb the career ladder at Travelodge, as he joined the company six years ago as a receptionist. He will be a great inspiration for his new team.”

At the opening event, Travelodge, also announced that the Norfolk economy is growing at pace and with increasing visitor numbers to the area, there is still a shortage of good quality accommodation at a great value price. Therefore to meet this growing consumer demand it is looking for new hotel sites in Wisbech and Cromer. These two hotel openings could create

As part of its investment within the local area, Travelodge recently opened its first hotel in Thetford and has spent £100,000 upgrading its six other hotels in Norfolk in line with the company’s new contemporary brand design.

“The Norfolk economy is growing

The Mayor of Kings Lynn, Councillor David Whitby said: “I am very pleased to attend the official opening event of the new Travelodge hotel in Kings Lynn. The addition of Travelodge will have a positive impact on Kings Lynn by providing employment for local residents and affordable accommodation for visitors. “The hotel is in a prime location, right next to the junction for the A149, A47 and A10, which lead to Norwich, Peterborough and the rest of the UK.” Keith Sturman, Hotel Manager, Kings Lynn Travelodge, said: “I am delighted to be manging the town’s second and largest Travelodge hotel. I have created a brilliant team to help me run the hotel and I’m looking forward to helping them to climb the Travelodge career ladder.” “Kings Lynn Travelodge has got off to a flying start. We are booked out with business customers during the week and with leisure travellers at the weekend. This is great news for the local economy, as our research shows that annually Travelodge customers will spend over £2 million with local businesses during their stay with us.”

Industry News

New stress-management weekends in London Working in Balance partners with COMO Metropolitan London. Looking for a better way to cope with stress in 2017? A pioneering workshop that offers proven techniques for keeping stress under control is launching in London. New for 2017, corporate wellness specialist Working In Balance is hosting a series of one-day intensive stress management workshops at COMO Metropolitan London in Mayfair.

practicing the healing arts of the east for nearly twenty years. He also works as a health and wellness consultant and practitioner at leading destination spas in the world, including Ananda in the Himalayas, Aman resorts, Chiva Som, Six Senses, the Mandarin Oriental and the Bodyholiday, St Lucia.

The ‘Stress Free Success’ and ‘Meditation for Busy People’ workshops offer a full day of training, educating individuals and organisations on the negative effects of stress, how to reduce it and to improve physical and psychological well-being.

The first ‘Stress Free Success’ workshop will take place on Saturday January 21st from 9am-6pm, with more scheduled throughout the year. A one night break at COMO Metropolitan London including a place on the course costs from £510 per person, based on two sharing a double room on bed and breakfast basis. A two night break including the course, costs from £660 per person. To book call the hotel reservations line on 020 7447 1047.

Aimed at companies and individuals interested in achieving a better work-life balance, the workshops are run by Working in Balance founder, Toby Maguire. Toby has many years experience in managing stress and running corporate wellness retreats and has been

Working in Balance also runs stress management retreats at destinations worldwide, including the Six Senses Douro Valley in Portugal and The Alpina Gstaad in Switzerland. For more information and to keep updated on retreat dates as they are announced.

Based on exclusive hotel price data from 2016, trivago. co.uk has revealed the cheapest and most expensive destinations in the UK. Using data from 1 January to 31 December 2016, the destinations have been aggregated from towns and cities with at least 60 hotels.

In a move to grow their business into prime UK markets, serviced apartment specialists, Supercity Aparthotels have purchased a 26,372 sq. ft city centre site in Brighton, adding to their current portfolio of three London aparthotels.

Blackpool is the number one low-cost destination in the UK

The location, which was the former site of Brighton’s ice-skating rink will boast 65 apartments and a restaurant, across 4 storeys.

With an average hotel price of £63, Blackpool is the cheapest place in the UK for hotel accommodation. With the average hotel price in the UK coming in at £94, Blackpool offers average savings of £29 compared to the country average. Coastal towns and cities dominate the results for 2016, with traditional seaside locations such as Great Yarmouth, Scarborough and Torquay featuring in the top 10. The cities of Sheffield, Nottingham and Newcastle also feature, coming in at fourth, seventh and tenth respectively.

Located in the heart of Brighton on Queen Square, between the seafront and Brighton railway station, the property is in a prime position to benefit from tourists, London commuters and business travellers alike. ‘We’re excited to open our first development outside of London and it was only right that it be in a UK city that is not only a leading cultural centre, but also recognised as one of the UK’s most diverse and liveable cities.

Hotelier & Hospitality Design

Blue Monday: trivago Supercity Aparthotels reveals the cheapest add Brighton property destinations in the UK to aparthotel portfolio



Hotelier & Hospitality Design

Balans Seven Dials The Soho institution that is Balans has extended its brand in the form of its latest branch in Seven Dials (by Covent Garden) and it most certainly impresses.

The new menu that has only been live for a few weeks has a vast choice for any food lover as well the pickier of eaters. To start we chose the pulled duck taco, caramelised onion tart and smoked salmon, and was happy to discover all are home made. The chef’s knowledge and understanding of flavours ensure that all meals are to the highest quality and really complimented the meals themselves. For example the use of rock salt on the water cress to compliment the sweetness of the caramelised onion tart really finishes off this “small plate” (as described on the menu) For a main my guest chose The Infamous Balans burger with double dipped chips, to look at this is a work of art, to taste this is heaven in the mouth. I myself chose the 10oz Sirloin Steak again with double dipped chips. As a big steak lover, I am very particular how my steak should look & taste,.Balans Seven Dials

outdid themselves, I can honestly say this was the BEST steak I have ever eaten, cooked to perfection. We simply did not have room for dessert & I must say this was a first for the both of us. Fabio’s recommendation on cocktails and the presentation by the barmaid were second to none, absolutely fantastic flavours of which most have been mixed themselves. The presentation of the cocktails was quirky and unique. Balans Seven Dials is a fabulous place with a sophisticated touch both in terms of ambiance and design but also the cooking. At the same time the experience is very informal and the service was absolutely fantastic - prompt and professional the staff are incredibly friendly, all of which made us very welcome and provided an excellent service despite how busy they were. Food wise, the menu is pretty eclectic and hence offers an opportunity for a quick bite on the go or a full proper 3 course dinner. It’s a great place to catch up with friends whilst in the city or for lunch before a relaxing spa treatment, as was the case for myself & my guest the beautiful Jemma. Although I would give Balans Seven Dials a 10 out of 10 for food & décor, it really is Fabio & his team who make it what it is. I have found my new favourite place to eat in London! Wonderfully divine!!!

Hotelier & Hospitality Design


was pleasantly surprised & extremely happy to be greeted by the manager himself, the lovely Fabio Pace. Fabio was very welcoming and nothing was too much, we never had an empty glass, he sat us in perfect positioning within the beautiful bistro which made for a very intimate lunch in heart of London. Fabio & the staff work together like a dream, the whole cafe has a homely feel which is reflected in the family-like tendencies of the staff. This atmosphere encourages people to relax in the busy city and enjoy the food and drink that Balans Seven Dials have to offer.


Spa & Massage

Spa & Massage is a massage therapy brand based in London with five branches across the capital, boasting longer hours than any spa alike in the UK. With its convenient hours of operation, 10am to 11pm seven days a week, and five prime locations in Chiswick, Fitzrovia, Earl’s Court, Bayswater and Belsize Park, it caters to everyone from the busy city worker to the school run mum. The centre is primary designed for convenience, without compromising on quality and customer service. It aims to fit around customers’ schedules, offering a walk-in, the option of online booking and free physiotherapist consultations.

Hotelier & Hospitality Design

Over the past seven years, this flexible formula has made Spa & Massage succeed into the go-to place for Londoners in search of peace, relaxation and for some, rehabilitation. With our society becoming ever more health conscious, there are many benefits of having a massage. According to the Mayo Clinic, a not-for-profit medical practice in the US, having a massage helps stress release, boosts the immune system and helps manage anxiety and depression. Clients are able to personalise their treatment from a range of therapies offered, whether it’s a Swedish Massage, Deep-Tissue or the Spa & Massage signature Four-Handed Massage. A selection of organic aromatherapy oils available can further enhance the massage experience.


Whether the visit is just for a moment of tranquillity or to improve your wellbeing, Spa & Massage is able to cater to your every need, more or less any time, any day. You can now claim 10% OFF on every booking made from our Phone APP. Simply download “Spa and Massage” from Itunes or Android stores and enter the promo code “10percentoff”. Swedish, Deep-Tissue, Sports, Physiotherapy Reflexology Massage Prices: 30 minutes: £39 • 60 minutes: £59 • 90 minutes: £79 Aromatherapy Massage Prices: 30 minutes: £44 • 60 minutes: £64 • 90 minutes: £84 For more information please go to www.spaandmassage.co.uk.

Boutique Spa is a high street Spa offering premium treatments and the highest quality products within a unique and luxurious space. Boutique Spa has fast become the go-to space for relaxation and indulgence for onthe-go customers. Realising the need for a service that would meet modern life demands of today’s time-short, over-working Londoners, Boutique Spa opened its first branch three years ago in Queensway, which success led to the opening of a second one in Fitzrovia, less than one month ago. Boutique Spa locations: 123 Queensway, London W2 4SJ and 19 Newman Street, London, W1T 1PF. Bookings can be made via phone (Queensway - 020 7221 8017 / Fitzrovia - 020 38748961) or online via website - www.boutiquespa.co.uk Opening hours: Queensway: Mon-Sat 10am to 9.30pm, Sun 10am to 8pm Fitzrovia: Mon-Fri 7am to 9pm, Sat 9am to 9pm, Sun 10am to 8pm

With longer opening hours than any other spa and the newest multi-tasker treatments introduction in Fitzrovia, Boutique Spa customers can book appointments in advance, online or simply walk in at times that don’t have to collide with normal working hours, having now the possibility to get multiple treatments carried out simultaneously in a thirty or sixty minute sitting. Additionally, Boutique Spa Fitzrovia features a Blow Dry Bar, using the best products on the market to give a polish look for that big meeting, night out or special occasion. The expert therapists and supreme products dazzle the senses and de-stress body and mind, putting Boutique Spa as an ideal destination for wellbeing and beauty treatments. Treatments: Massage, Facials, Laser Hair Removal, Manicure, Pedicure, Blow Dry Bar, Waxing, Threading, Spray Tan, Microdermabrasion, Eyelash Treatments Brands: ESPA, Aromatherapy Associates, Soprano Laser Hair Removal, Essie, Opi, Seche, Dadi’Oil, St. Tropez Spray Tan

Hotelier & Hospitality Design

Boutique Spa


aving followed unsurpassed ESPA’s and Aromatherapy Associates Therapist Training, Boutique Spa’s therapists have a unique understanding of skincare and are on hand to consult on what works for skin of every age and type, while helping clients find the right combinations to express their natural beauty. ESPA and Aromatherapy Associates products are available for those who visit for in-spa treatments and off-the-shelf. Boutique Spa’s philosophy to use only the best products transcends through to its nail care offering, boasting the use of Essie and OPI, as well as Seche Vite, award-winning fast dry top coat. Boutique Spa’s partnership with established luxury brands such as ESPA and Aromatherapy Associates is a real testimony of the spas’ calibre; its beautifully sleek surroundings and sumptuous treatments pay tribute to the belief in the remarkable power of nature to calm, refresh and renew.


YOUR GUESTS ARE OUR PRIORITY PLEDGES MITRE LINEN Experienced hotel and hospitality provider Mitre Linen has launched its biggest ever catalogue – packed with new products to help ensure that not only are their customers left feeling delighted but guests too. From tailor-made bespoke range ‘Heritage by Mitre’ right through to the brand’s Luxury, Comfort and Essentials range, the collection is designed to make the choice of products and buying process as easy as possible.

guests have everything they need for a comfortable stay. The 2017 catalogue also showcases an extended dining section that now features an extensive chef’s wear collection that includes bib aprons, chef’s trousers, skull caps, heavy duty waterproof aprons and polycotton chef’s jackets. Mitre Linen’s MD Jim Mangan said: “A perfect stay does not happen by accident. We have developed our latest collections by listening to what our customers want and are delighted that this is our biggest ever catalogue with a whole host of brand new ranges.

Adding to their growing collection of soft furnishings that are made in-house at their site in Merthyr Tydfil, South Wales, Mitre have introduced some brand new and contemporary soft furnishing ranges that vary from luxurious crushed velvet“We are proud to be working every day look cushions through to a collection of at the heart of the hotel and hospitality tartan bed runners, curtains and cushions. industry with housekeepers and helping them ensure that their guests experience Due to high demand, the company a wonderful stay time and time again.” has also extended some of its existing collections, adding three brand new Established in 1946, Mitre Linen vibrant colours to their Simplicity range. is a proud holder of the Queen’s Royal Warrant. Its products can be Brand new items also include hotel spotted around the world as well as in room accessories such as ironing prestigious British hotels such as The boards, kettles, fridges, safes and Ritz, The Grosvenor House Hotel and irons so hoteliers can ensure that their The Wellesley.


treat your guests to our beautiful, bespoke

Heritage range




Bed Linen Soft Furnishings Towels and Bathrobes Visit mitrelinen.com/heritage or call us on 01685 353456

Guest Supplies & Amenities

VIP Treatment in the Hotel Bathroom

Hotel guests are discerning. They are particularly demanding when it comes to something so sensible as skin and hair care products. Nowadays, they expect more than simple cleansing; instead, they are looking for a superior experience for body and soul coupled with highly effective quality ingredients that are, at the same time, well-tolerated – even by the environment.

Hotelier & Hospitality Design

Hence, offering premium brands in the hotel bathroom bring advantages to the hotelier. One is that they help to distinguish their hotel from the competition. Guests know the brand and associate high-end quality, style and sophistication with it.


ADA l Pacific Direct addresses these needs of the hotel industry with an exquisite range of prestigious retail brands. Among them is one outstanding label: ELEMIS. Its reputation can be compared to the status of a Lamborghini or a Ferrari in the automobile industry. The brand was born out of the vision to bring together the power of nature, science and aromatics. Thanks to more than 25 years of experience in developing ground-breaking formulations using the finest ingredients, ELEMIS today is the no.1 skincare brand in Europe, represented in the most upscale hotels and resorts of the world.

Some like it spa Vacation, regeneration, a perfect world of wellness – this is what the ELEMIS’s hotel collection “revitaliseme” offers the user. In collaboration with manufacturing partner ADA l Pacific Direct (ADA) a holistic, relaxation concept has been realized that sets the tone for the ultimate spafeeling. This complies with the current trend. For several years, hotels have been re-branding around the topic of wellness. They are looking for multi-faceted solutions that go well beyond the norm and are a marketing differentiator.

“Revitalise-me” is a collection that meets these requirements. The formulations are a blend of essential oils to soothe the senses while being gentle on skin and hair. For example, the Hair & Body Wash is infused with enriching essential oils of thyme, basil and neroli, blended with extracts of green tea and chamomile. In the Hand & Body Lotion, almond oil softens and moisturizes the skin while the aromatic oils of thyme, basil and neroli invigorate the senses. All formulations are combined with intricately blended aromatics for an uplifting fragrance experience – free from parabens, mineral oils, artificial colors, silicones and DEA. As a result, the mild product formulations are ideal for daily, well-tolerated body care use.

A comprehensive range is available: bath & shower gel, shampoo, conditioner and body lotion in 30, 50 and 75ml flacons and 30, 50 and 80g soap bars. The collection is complemented with multiple turndown products including eye gel, lip balm and bath elixir. Accessories and gift-sets complete the programme.

Guest Supplies & Amenities Allies in Quality ELEMIS’ commitment to high-endquality perfectly matches ADA l Pacific Direct’s philosophy for an exceptional experience. A partner for 14 years, the manufacturer produces products for ELEMIS that bridge the beauty salons and spa areas with the hotel bathroom. Over 35 years of experience in developing and producing guest amenities

• Over 35 years of experience in guest amenities. • Large Lifestyle Collection from classic, heritage, quirkycontemporary, sophisticated to SPA-oriented high-end cosmetic lines. • Unique range of Luxury Hotel Amenities of internationally renowned brands like Chopard, Floris, Penhaligon’ss or The White Company. • Green Collection with organic and fair trade formulations. • Dispenser Systems Expert • Pioneer of customized cosmetics creating individual private hotel brands. Inhouse R&D. • World class customer service in over 130 countries.

A brand new item in the ELEMIS program is “revitalise-me” Hair & Body Wash and Hand & Body Lotion in SMART CARE dispensers. Shampoo and Conditioner are available upon request. Modern dispenser systems have long become a regular fixture in hotel bathrooms and spa areas. ADA are the inventor of dispenser systems for the hotel industry. One of their newest solutions is SMART CARE. The system combines all the virtues of an intelligent invention: Contemporary product design with a time-tested application technology, all in keeping

with the ecological requirements of modern times. Just a slight touch and the appropriate amount of body care product immediately is available. There are no drips, everything remains clean and hygienic. Generally, one filling lasts for three to four weeks. The replacement of the dispensers takes mere seconds. The system comes with plastic brackets - available in white, matt silver or glossy silver. They are either self-adhesive or can be mounted with screws. Customization according to hotel requirements is possible. ADA has calculated the generated savings: compared with single portions, costs can be decreased

www.pacificdirect.co.uk www.ada-cosmetics.com T +44 1234 347 140 up to 40 percent. Hoteliers decide for dispensers, however, not only for financial considerations. Another significant reason is that SMART CARE is made from fully recyclable non-toxic PP Random and, therefore, particularly eco-friendly. Increasingly, ecological benefits like these are taking on a key role in the industry’s selection criteria.

Hotelier & Hospitality Design

Luxury meets environment

• High quality standards and environment-friendly production: ISO 9001:2015 l ISO 14001:2015 certified


Hotelier & Hospitality Design 18

“RENTAL OF QUALITY LINEN IS as individuals and value their OUR SPECIALITY AND CUSTOMER relationship. SERVICE IS OUR PRIORITY” Many of our customers have been Tip Top Linen Services Ltd. is a with us since we started back in family run growing business that 1988. We are always happy to invite has expanded over its twentyour customers to visit us to see the year history. With over twenty high level of work we provide. years experience in this sector we specialise in the rental and cleaning We believe that we have come this of linen. far today as we pay attention to small details to ensure complete customer With a vast range of colours and satisfaction. fabrics to choose from we are able to meet our customers needs. From Our services are second to none with Quality table linen to bed linen, care taken from the very start when bathroom linen and more. Please the order is taken to delivering the look at our catalogue for a detailed linen and ensuring that our customer range. is always fully satisfied. We cover a 50 mile radius and are able to deliver Since opening in 1988 Tip Top to our customer at an arranged day Linen Services Ltd. has successfully and time that best suits them. grown largely due to word to mouth All dirty linen are sorted and advertisement. We now have over classified individually to ensure no 5000 square foot workspace with damaged linen is sent through to the some of the latest machinery in the wash process. industry. We treat each customer

We pride ourselves on our extensive range and prompt delivery even when customers have last minute arrangements. A short list of other services: • •

• • • • •

Large stock of linen for any additional requirements Covering a 50 mile radius (Bedfordshire, Hertfordshire, Buckinghamshire, Cambridgeshire, Northamptonshire, Middlesex) Open during Christmas and bank holidays One off hire available Service is available six days a week. If you are busier than normal we can provide same day service without any additional cost. The linen we supply will be specifically for you and not be shared with any other customers.


Business Matters Table Linen: • •

Napkins Table cloths 54x54, 54x70, 54x90, 70x70, 90x90, 70x108, 70x144 90”round, 108” round, 120” round and 130” round Slips 36x36 & 45x45

Bed Linen: Ranges start from 130 tc to 300 tc • • • • • • • • •

Single bed sheet Double bed sheet King size bed sheet Super king size bed sheet Duvet cover single Duvet cover double Duvet cover king size Duvet cover super king size Pillow cases

Chef Wear: • • • • •

Jackets Coats Waiter Jackets Trousers Apron with bib

Supplementary: • • • • •

Kitchen cloth Waiter cloth Oven cloth Glass cloth Hot towel (one time use)

Bathroom linen: Ranges start from 450 tc to 600 tc • • • • •

Bath sheets Bath towels Hand towels Bath mats Face towels

Please feel free to contact us for a free quotation. We will endeavour to meet your requirements however large or small. We are open 6 days a week and have a 24 hour answer phone. For emergencies we have also provided a personal mobile number. Tip Top Linen Services Ltd 01582 495485

www.tiptoplinenservices.com info@tiptoplinenservices.com

Annual Review

Groupe GM, leading international distributor in the hospitality amenity industry, had a wonderful 2016, and is set to make 2017 even more successful! Not only has the family-run French company expanded in the MiddleEast and Asia, but Groupe GM has also strengthened its luxury amenity collection through collaborations with Codage, Atelier Cologne, Nuxe, Guerlain and The Organic Pharmacy. As well as working with luxury cosmetics brands, Groupe GM unleashed its creative talent this year by creating bespoke amenities for some of the world’s leading hoteliers, starting 2016 with the creation of a brand new range for Kempinski Hotels. This creativity has also expanded into their own range of products, from the 40th anniversary rebranding of Groupe GM’s flagship brand ‘Bienvenue’, to the launch of their first well-being and personal care line ‘More & More’.

Hotelier & Hospitality Design

Available at the world’s most prestigious hotels, ‘More & More’ raises the bar, offering high-end products such as bio-cellulose eye masks, one of the line’s key features. This revitalising singleuse eye mask, which contains hyaluronic acid to moisturise and sooth the eye contour, has been proven to increase the hydration of the eye contour by over 15% in just two hours after application.


Laurent Marchand, President of Groupe GM, commented: “The incorporation of a wellbeing line marks a new area of diversification for Groupe GM, and caters to the needs of increasingly savvy travellers. The mask in particular offers a high-quality treatment usually found in beauty department stores and spas, and will give hotel guests that little extra touch of luxury that will really make hotels stand out from the competition.”

Groupe GM strives to minimize its environmental footprint throughout all of its activity, and is committed to eco-friendly formulations. Not only are its products certified organic, but they are also free from sulfates, formaldehydes, parabens and animal testing. This commitment reaches outside of the bottle also, with all packaging made using recycled, recyclable and certified biodegradable materials. Stepping outside of the bathroom, Groupe GM has expanded its offerings, with a new selection

of products for hoteliers and restaurateurs, from luxury guest care accessories, to bathrobes, to stationary. Groupe GM’s catalogue of over 30 brands is available in hotels, spas and restaurants now, via an international distribution network in over 70 countries worldwide. Discover all the brands offered by Groupe GM at: www.groupegm.com – or alternatively contact your local distributor, ASLOTEL on +44 1372 362 533 or visit their website: www.aslotel.co.uk.


Groupe GM introduces The Organic Pharmacy hotel line Groupe GM has partnered with The Organic Pharmacy, an English organic luxury brand, to release a hotel line enriched with organic Calendula and deliciously fragranced with Jasmine. The new line features 40-millilter tubes of shower gel, body lotion, shampoo and conditioner, 30 and 50-gram bars of soap and 300 ml ecopumps. The Organic Pharmacy leads with innovation in the luxury organic health and beauty Sector, providing old-fashioned customer service in a modern vibrant environment.


We are proud of bringing a touch of English expertise to hotel rooms across the world.

Laurent Marchand president of Groupe GM


A WO R L DW I DE N E T WO RK O F G U E ST AME NIT Y CO MPANIE S www.groupegm.com


Guest Supplies & Amenities

Groupe GM and Uriage collaborate to offer exclusive new amenity products to hotels worldwide Paris, 11 January 2017 - Groupe GM, leading player in the hospitality amenity industry, has signed an exclusive agreement with the dermocosmetic brand Uriage. The agreement will see Groupe GM lead the distribution of a completely new amenity line to luxury hotels all over the world from February 2017. Renowned for its dermatological and beauty expertise, Uriage uses water sourced directly from a famed 2,000 year old thermal spring in the French Alps, to meet the needs of all skin types and to create naturally moisturizing, protective and soothing products.

Hotelier & Hospitality Design

President of Groupe GM, Laurent Marchand, explains: “We are delighted to announce this partnership and have no doubts that our clients all over the world will be equally enthusiastic to discover this new brand in our rich product portfolio. Mirroring our own ethos, Uriage combines the three key values of natural, authentic and dermatological expertise, making it a perfect addition to our range of more than 30 brands.”


The new product range, enriched with shea butter, keratine silk, olive oil and aloe vera, features 40ml shower gel and shampoo bottles, as well as 30ml conditioner and body lotion tubes. These are complemented by liquid soap and hair and body gel, available in 300ml, and two cardboard soaps consisting of a botanical soap base in 20g and 40g. The whole line is free from parabens, silicon, MIT and colouring agents, so guests can feel nourished with Uriage thermal water. Groupe GM’s network of distributors is present in over 70 countries and the Uriage range will be available to the best hotels and finest spas all over the world from February 2017. Discover all the brands offered by Groupe GM at: www.groupegm.com – or alternatively contact your local distributor. For the US, contact the TY GROUP on + 1 305 805 8085 or visit their website: www.t-ygroup.com For the UK Distributor, please contact ASLOTEL on +44 1372 362 533 or visit their website: www.aslotel.co.uk



Hotel Housekeeping


Simply run on any Web Enabled Device &

Instantly 01

Increase productivity


Lower costs up to 30%


Increase customer satisfaction 100%

RoomOperations is a cloud based Hotel Operations Management Application and Portal that covers Attendant Scheduling, Inventory Control, Engineering, Minibar, Lost & Found and many more. RoomOperations does not require any expensive server hardware to run. Based on its advanced technology, simply download the application from either the Apple App Store, Google Play or use the HTML client on any web enabled device.

www.RoomOperations.com Register and quote UK2016 to get your 14 day free trial

www.roomoperations.com info@roomoperations.com

Business Directory

Concept are acknowledged as one of the leading bar specialists and innovators in the industry and naturally we feel we could be of interest to you on specific projects, either as bar consultants, suppliers, installers or purely as fabricators, which being in house allows us to keep a tight control over all aspects of manufacture. Concept are pure bar specialists and that is our forté, we provide quality functional bars for any environment for anyone who is serious about bars and it has led us to work for most of the key and innovative operators in the industry. Our fabrication is of the highest quality and speciality, and because of the nature of the fabrication and expertise and the design we offer, we can make each bar bespoke to a client’s exact requirements. Concept bars, Midway House, 51 Huddersfield Road, Meltham Holmfirth, HD9 4AF - 01484 852666


Hotelier & Hospitality Design

English Trading Co has been supplying some of the world’s most recognisable names and brands in the hospitality industry since 1975. Our comprehensive product range covers everything for the contract hospitality industry, from bed linen, duvets, pillows, mattress protection, luxury toppers, towels, bathrobes & slippers; right through to soft furnishings, curtains, tracks, poles and blinds.


The Coravin Wine System is the only tool in the world that lets you pour wine without ever removing the cork using Coravin’s proprietary technology. Now wine enthusiasts can expand their palates by exploring, comparing and contrasting regions, varietals, producers, styles and vintages without exposing entire bottles to oxidation. Restaurants and wine bars can use the Coravin System to expand their wine programs by offering better wines by the glass, without the risk of oxidization if a bottle is not sold that night, while wineries and wine stores can offer customers a taste of fine wines before they buy.

www.coravin.com The Fine Bedding Company Hotels Division – Specialist manufacturers/suppliers of hotel duvets, pillows, mattress protectors & pillow protectors .

Vigorous sourcing from across the world is complemented by our very own state-of-the-art manufacturing and warehouse facility, located in the UK. A dedicated design and planning service will help you create the perfect look with a range of fresh designs and ‘inspiring ideas’. Finally, our professional installation team will ensure all products are expertly fitted to meet the most exacting of standards.

100 years of heritage and THE experts in hotel duvet & pillow manufacturing, with our own Smartfil® advanced fibre filling that can’t be found anywhere else in the market, we have revolutionized hospitality bedding. Having reinvested £1million into our state-of-the-art, purpose-built manufacturing facility, we set the standard for the highest performing commercial bedding for hotels. Light, washable, hygienic hotel bedding that’s a dream for both guests and housekeepers alike, & can be washed in-house to save on laundering.

Unit 1, Gibson Drive, Buckshaw Village, Chorley, Lancashire, PR7 7JR. sales@englishtradingcompany.com, +44 (0)1772 431 549

The Fine Bedding Hotels Division, Unit 10 Cobra Court, Blackmore Road, Trafford Park, Stretford, M32 0QY, +44 (0) 7780 443224 info@finebeddinghotels.co.uk



Flexfurn is the specialist in flexible and functional furniture for the hospitality industry. We carry a wide range of foldable or stackable chairs, tables, trolleys, covers and accessories. On top of that Flexfurn sells the X Design brand, a portfolio of design lounge furniture that we develop and manufacture ourselves. The range contains lightweight, multifunctional and practical party/dining tables, chairs, lounge seats and accessories for hospitality professionals. Custom made trolleys ensure that the furniture is easy to store or transport. The range contains furniture for outdoor as well as indoor use. X Design pieces are sold exclusively by Flexfurn. For more information, contact us via info.uk@flexfurn.com or visit our website


LeisureBench Limited is one of the country’s leading suppliers of outdoor furniture and garden buildings. Our range of products is extensive, starting with our stunning range made from Grade ‘A’ premier teak. Our Oasis Rattan collection, is modern, durable, very strong and is virtually maintenance free. Take a look at our aluminium collection, which is both lightweight, weatherproof and easy to move. The hardwood range is selected from trusted and certified sources, including heavy duty picnic tables in round and ‘A’ frame designs. We also stock furniture made entirely from recycled plastic, which is tough and long lasting, whilst our extra thick steel Tolix Style chairs and ISOTOP sleek table tops will give a splash of colour to your outdoor area. 01949 862920 sales@leisurebench.co.uk.


Business Directory

Its success is built on a dedication to product development, a commitment to first-class customer service, and engineers who ensure that each and every system is perfectly installed. One of its products, The Entertainer™ - a touch screen entertainment system - has become the industry leader with a customer base ranging from luxury cruise liners to holiday parks, from pubs to play centres. The National Bingo™ game and the Pulse jukebox have been introduced to the already impressive list of features on the new Entertainer™.

At Nomique we deliver innovative, high quality, British manufactured sustainable seating solutions. We are a company to be trusted, for both loyalty and reliability. We are continually exceeding our customer’s expectations with our extensive knowledge and experience. Our team believe in going the extra mile to create the best quality for the most accessible price. Designing with ergonomics and flexibility in mind, to produce seating to suit everyone and every environment. Nomique Seating Ltd, Unit A, Halesfield 14, Telford, Shropshire, TF7 4QR.

To see more and book a free demonstration call 01572 771363 or visit our website:

01952 585828



Sentinel is a company with a clear goal: we offer water treatment products and services that provide the best lifetime protection for heating and hot water systems. We are recognised and endorsed by the leading suppliers of heating and hot water systems and associated components. Throughout the years, we have developed strong working relationships with many of the largest brands in the plumbing and heating industry. We have a comprehensive range of products supported by approachable experts to help you achieve best practice protection for commercial systems, protecting against limescale, corrosion and accompanying problems which can cause inefficiency or failure, and ultimately impact profits and customer experience. 7650 Daresbury Park, Warrington, Cheshire, WA4 4BS


SICO Europe is the leading worldwide manufacturer of mobile folding space efficient products that help you maximise your space. The detailed engineering and superior manufacturing that goes into every SICO Europe product is supported by a strong warranty programme and excellent customer service. SICO Europe is committed to serving the hospitality industry with a complete line of innovative products designed to assist you in turning rooms around quickly and increasing room flexibility, for example our mobile folding tables, stages and portable dance floors quickly transform a meeting room into a party room, a banquet into a convention space, or a reception into a dance.

+44 (0) 1928 704 330

The Link Park, Lympne Industrial Estate, Lympne, Kent, CT21 4LR. +44(0)1303 234000sales@sico-europe.com



Forever Better’ with Miele Professional. Miele Professional is the global leader of commercial laundry equipment and dishwashers, providing the highest quality products designed to deliver exceptional results every day. Renowned for their outstanding build quality, innovative technology and energy efficient performance, Miele prides itself on its attention to detail.

The Synergy Grill is a pioneering chargrill that uses 52% less gas. This gas saving equates to an average of £12,238 every five years, helping cultivate a carbon neutral kitchen. It also uniquely has no fat tray to clean. These benefits have been adopted by top chefs and snagged top prize for innovation at The Commercial Kitchen Show where the judges were “Wowed by a British-made design that is a true innovation for chargrilling.”

0845 365 6608

The greatest benefit, however, is flavour. Synergy Grills get hotter than average chargrills. Heat ‘atomises’ the natural fats that are released during cooking which are misted back into food making it incredibly succulent.


01480 811 000 info@synergygrill.com



Hotelier & Hospitality Design

Mediatheme Limited is one of the UK’s leading providers of touch screen entertainment, providing reliable, professional and ‘fun’ products and services for customers across the UK.


Business Directory Beverages


Textiles Philip Watts Design +44 (0) 115 9269756 www.philipwattsdesign.com

Hi Spirits +44 (0)1932 252100 www.hi-spirits.com

Tevalis 01923 294446 www.tevalis.com


Radnorhills www.radnorhills.co.uk sales@radnorhills.co.uk We have a passion for making the simplest of things taste great! We offer an array of delicious tasting soft drinks made from the finest ingredients we can source and our own Natural Spring Water. We offer Mineral Water, Premium PressĂŠs, Fruit Juices, Flavoured Water and School Compliant Drinks. Please contact us for more details on or visit. Tweet us @Radnorhills


Hotelier & Hospitality Design 26

Cuisine Quip +44 (0) 118 957 1344 www.cuisinequip.com

Tableware www.slateware.co.uk +44 (0)1248 600656

Vintage Neon creations +44 (0)1204 655866 www.neoncreations.co.uk

Coffee/Coffe Machines Flexfurn +44 (0)1242 524777 www.flexfurn.com

Kimbo +44 (0) 208 987 9070 www.kimbo.co.uk



FRIMA +44 (0)845 680 3981 www.frima-uk.co.uk


Tableware Barry Perrin +44 (0)1992 611415 www.barryperrin.com

WRS +44 (0)1933 533880 www.wrssystems.co.uk

BALMORAL TEXTILES (028) 90617431

OASIS GRAPHICS +44 (0)1242 524777 www.flexfurn.com Oasis Graphic Co produce and install bespoke & large format graphics for unique interior & exterior hospitality spaces. Contact us now for: signage, building wraps, digital wall coverings, window and floor graphics, banners and hoardings, backlit graphics and vehicle graphics e: studio@oasisgraphic.co.uk t: +44 1628 532003 w: www.oasisgraphic.co.uk

Interiors & Design

Coffee Services +44 (0) 843 289 2109 www.coffee-services.co.uk

Jura +44 (0) 800 552 5527


DEALERS is a one stop warehouse for all your design needs. Always 7,000 different items in sock including new, old, antique, and vintage furniture plus all types of home & living accessories, garden ornaments, structures and statuary plus much more at our extensive showroom and acres of outside wonders. Everything you need if you are in business for retailing, displaying, refurbishing, dressing & all types of design projects. Visit us either at our website www.dealers-uk.com or in person at our huge premises in the countryside. dealers@dealers-uk.com www.dealers-uk.com 01743 761241

To advertise in the directory please contact Andy Bell on 01843 448443

CUBBINS 01434 604 181 www.cubbins.co.uk

Prices from ÂŁ120 for the year.




FREE implementation offer February 2017 Free install Free menu build Free training Free handover t: 01908 525800

Our solutions are designed to guarantee that the value we add to your business is second to none. We go that extra mile to ensure your EPoS investment ultimately becomes your success. With our dependable nature and continuous strive for perfection, our highly regarded clients feel they are in very capable hands.

e: sales@tissl.co.uk


Business Matters

Why it makes sense to PAT Test


Hotelier & Hospitality Design

The law says that you need to inspect and maintain your portable electrical appliances; the best way to demonstrate that you have complied with this requirement is to follow the guidelines set out by The Institution of Engineering and Technology. In reality though, how do you realistically integrate this into running your business? It’s a lot easier than you might think!


So there’s no avoiding it, you really do need to PAT Test. But you can simply fit it in as a part of your health and safety routine, you don’t need to be an electrician or have any formal qualifications. You simply need to know what you are doing, and it’s all pretty straightforward. You know your appliances, how the equipment is used and who uses it and this is the basic information you need to build your own inspection routine. The frequency of PAT Testing is not one size fits all. It is about assessing the risk of the appliance and where and how it’s used; it’s also worth checking your insurance to see if it mentions PAT Testing. It’s not uncommon for insurance policies to

mandate PAT Testing as a pre-requisite for cover. Once you have started PAT Testing you need to keep records of your inspections. This actually makes perfect sense, as with some equipment you will start to see deterioration in an appliance before it actually fails, meaning that you can plan and budget for replacements. It helps to encourage staff to treat appliances carefully and with respect, after all the responsibility for inspecting appliances is shared with the user, as they too should be checking for signs of damage, before using equipment. You can read more about this is the free Government Health and Safety pamphlet the INDG236 www.hse.gov.uk/pUbns/indg236.pdf. All of our kits are supplied with records and repair binders for easy record keeping. So you buy the kit, complete the online course, and the first thing you test fails! No need to panic. Our technical team will give free practical advice just give us a call, and we can go through it step by step. Alternatively, a one day,

practical training course is another solution. Our highly trained instructor will teach you and then observe you PAT Testing. On successful completion, you will have a certificate assuring proving your competence. Ultimately, the stats don’t lie. There has been a huge reduction in workplace fires and accidents associated with electrical appliances, while they’re sadly increasing in homes.

Making Customer Safety as important as Customer Service Easy to use & reliable kits supplied with everything you need to do your own PAT Testing. 

Try our Free online course with no obligation. www.onlinepattestingcourse.co.uk Keeping you safe by keeping it simple www.parker­bell.co.uk                            01392 364933                           sales@parker­bell.co.uk

Business Matters

Having had a busy few years expanding their business as a catering supplies company, rexmartins Ltd is set to grow even bigger in 2017.

Hotelier & Hospitality Design

With managing director Martin Porter’s combined experience of over 30 years in the HVACR industry; enjoying the success in the largest and most demanding commercial environments, rexmartins has simplified the process of specifying, choosing and purchasing refrigeration, air conditioning and catering equipment.


With a main office situated in Tunbridge Wells Kent, as well as a distribution centre in Greenwich, London, the whole of the UK is covered. An expansion at their Tunbridge Wells site means they have acquired additional warehouse space to help with the continued development of the company. Also, an increase in staff numbers has complemented the business growth and increased efficiency, whilst still managing to retain the family

run feel of the company. There is also a demo kitchen onsite at the Tunbridge Wells location where anyone can visit to view the range of products and equipment on offer, as well as receive tailored and individual customer service. The launch of the new rexmartins brand features innovative products that focus on energy efficiency and ease of use. The new products range from induction grills to cooking stations that are suitable for various catering needs. Whether your business is looking for a fryer or pasta cooker, rexmartins now produce a variety of induction cooking equipment. The use of induction cooking makes the new range energy efficient, whilst still maintaining high quality cooking and safety. It utilises electromagnetic energy which only heats what needs to be heated, instead of the entire surface, meaning food is cooked quicker and no energy is wasted.

The ease of use means catering businesses can prepare food rapidly, so more time can be spent on perfecting the quality of the dishes and customers are served quickly. This type of cooking offers electronic, temperature control when cooking, so not only does it save energy, but also money. rexmartins are venturing into other products including heating and cooling units that can be used for indoor or outdoor events. rexmartins will also be a regular at many catering shows throughout the year, make sure you don’t miss them at multiple shows including ScotHot, Commercial Kitchens, Casual Dining, The Restaurant Show, Lunch!, and the European Pizza and Pasta Show. www.rexmartins.co.uk

Business Matters takes about 8 months to produce. We know that our customers appreciate that our efforts are focused on them and their requirements, rather than mass producing shepherd’s huts that are not bespoke or unique. With glamping on the increase, our huts are really in demand. ‘Blackdown is a luxury brand and highly innovative company; we’re always thinking of new ideas to further improve our products, meaning that customers will always be buying a shepherd hut that has been built by expert craftsmen and women in our own workshops. We respond to individual needs - and glamping huts are increasingly popular.’

Somerset’s Blackdown Shepherd Huts business flourishes in 2017 for the glamping industry Blackdown Shepherd Huts, based in Somerset, which make luxury outdoor living solutions in the form of bespoke and self build shepherd huts, has become a business to be reckoned with in the South West during the past five years. As they move in to the orders for huts in 2017, Will Vickery, who runs the hand-crafted shepherd huts business, is seeing an increase in the number of requests for huts for both commercial and residential use.

Hotelier & Hospitality Design

Will explains: ‘Blackdown Shepherd Huts started off as a small business and now are responding to a global market, with customers are contacting Blackdown from throughout the UK and beyond. Whilst our huts continue to be bought by customers in the UK and overseas for both commercial and residential purposes, we are keen to continue to focus on design, quality, and customer service. We’re all about quality and each bespoke hut


Blackdown also offers customers self build options with their huts for those who enjoy the DIY aspect of putting their own shepherd’s hut together. Will adds: ‘We continue to offer our self build options for those who enjoy the hands on experience of creating their own hut, and all of the huts will have highest possible quality of craftsmanship applied to them. We are meticulous about attention to detail in every aspect of our service, from design to personal delivery. The foundation of our shepherd huts is our signature piece exquisite solid oak chassis and we love to create these. Our metal hut chassis have been specifically designed to form a solid basis for our huts - so whichever choice customers make, they are assured a sound investment. ‘We also use local businesses in Somerset or Devon where possible. For example, our metal work is second to none. The cast iron wheels and turntable are cast at a small local foundry using time-honoured techniques. Our handmade stub axles and draw bar are lovingly fabricated by our team of traditional craftsmen. ‘For our interiors, Blackdown always uses the highest quality materials and fittings as standard - we do not skimp on things you cannot see. We would much rather explain the price of quality than have to apologise for anything less. We look forward to 2017 and creating our next 48 huts for our commercial and residential customers.’ Will Vickery started Blackdown Shepherd Huts to create an innovative product and over the past five years he has designed them as luxury living spaces that include uses as glamping retreats, bedrooms, bathrooms, kitchens, and offices. www.blackdownshepherdhuts.co.uk

Business Matters

Profit, Maximise and Simplify your hotel with GuestCentrix Hospitality Software Implementing a hospitality software solution from GuestCentrix for your hotel will allow you to profit from our years of experience of building enterprise level systems for hotels large and small. With a complete package of applications to suit front desk, food and beverage, housekeeping, revenue management and conference departments, GuestCentrix offers a powerful, yet easy to use solution. Related GuestCentrix Products for a Hotel All hotels have different needs and requirements. GuestCentrix offers the property operator a number of applications to help maximise profits and simplify the business. The following are just some of the products found in some of our hotel clients:

• Property Management System

The GuestCentrix Property Management System (PMS) is a mature and feature rich application. Our GuestCentrix PMS lies at the heart of the GuestCentrix software solution.

• Point of Sale

GuestCentrix POS is an easy to use, feature rich and scalable Point of Sale software solution. GuestCentrix POS has an easy to use front end touch screen.

• Conference & Banqueting

GuestCentrix Conference and Banqueting (C&B) is a powerful yet easy to use conference, banqueting and events management application.

Key Benefits • Complete hotel software solutions with PMS, POS, events management and online booking applications • User friendly graphical interface • Easy to navigate menus • Cloud based options meaning no costly local servers • Constantly updated software solution, bringing new features and functionality • System configuration options to suit specific property operations

• Central Reservations System

GuestCentrix CRS offers multiproperty operators a powerful hospitality software solution. Multiproperty operators understand the importance in having a robust central reservations solution at the heart of their operations.

• E-Messaging

Reach out to your guests and automate your guest communication. Reach out to your guests and take the effort out of guest communication.

• Trust Accounting

GuestCentrix Trust Accounting is widely regarded as the industry leader in integrated solutions for Strata Title and Serviced Apartments.

Online bookings and channel integration GuestCentrix offers powerful connections to online channels via 3rd party channel managers. GuestCentrix Web Interface Manager has the added power to yield on the rates published to online channels. For further information please contact us on sales@cmshospitality.com or (+44) 118 9485 637.

• Interfaces

Hotel and hostel operators have a wide variety of systems that needs to connect to GuestCentrix.

• WebApps

GuestCentrix WebApps, bringing hotel information to your finger tips. GuestCentrix offers three WebApps that offer mobile solutions via smartphones and tablets G-Phone Designed to run easily on a smartphone.

• Cloud Hosting

CMS Hospitality offers cloud hosting for all of our software applications eliminating the need for servers to be located at your property.

Hotelier & Hospitality Design

GuestCentrix Hotel Solution offers the complete solution, no matter how large or small the property.


Interiors & Refurb

Peppermill interiors A range of new product launches are on the horizon for family-run Peppermill Interiors over the coming months. Originally established as Peppermill Antiques over two decades ago, the company has changed its focus in recent years – moving away from antiques – and has recently undergone a rebrand. Now, the more aptly-named Peppermill Interiors is a go-to place for contemporary furniture and unique vintage pieces, selling a huge range of products to both domestic and commercial clients all over the world.

Hotelier & Hospitality Design

Peppermill supplies furniture to several high-profile customers, with Starbucks, Marriott Hotels, Nando’s and Harrods being among its list of clients. As well as chains and big-name companies, Peppermill also supplies furniture to a huge number of independent hotels, bars and pubs, and countless domestic clients, who return time and time again.


The company has been at its new premises in Staffordshire for almost a year now, and the larger space has allowed Peppermill to suitably showcase its ever-expanding range of products. However, it is still a work in progress according to director Scott Humphreys: “We’ve still got a lot of exciting ideas to put into practice in our showroom. We’re currently building room sets, which will hopefully help our clients to envisage how our furniture can fit into their interiors, and we’re always thinking of fresh new ways to exhibit our stock and keep people engaged.” Early 2017 alone is an exceptionally busy time for the company as it prepares to launch a number of new product lines, including a range of outdoor furniture – a new venture for Peppermill who, until now, have focused mainly on indoor dining.

Scott Humphreys said: “Outdoor furniture is something we haven’t really stocked much of in the past, except for a few galvanised tables and chairs here and there. We’re really excited about this new line of furniture, which will be with us just in time for pubs, cafes and hotels to take advantage of when remodelling their outdoor seating areas for summer.” A large on-site warehouse allows most reproduction items to be kept in stock in large quantities, this means a quick turnaround and shorter lead times for customers – something the company takes great pride in. You can see the full collection of new, vintage and bespoke furniture across two floors at Peppermill Interiors’ large showroom in Burntwood, Staffordshire. The showroom is open to the public six days a week: Monday-Friday 9am-5.30pm and Saturday 10am-5pm. New products will be appearing gradually over the next four to six weeks; see the latest arrivals at www.peppermillinteriors.com or subscribe to the mailing list for news and updates.

New, vintage and industrial furniture for homes, bars and restaurants. — Visit our showroom Monday-Friday: 9am-5:30pm Saturday: 10am-5pm Unit 6, Ring Road, Zone 2, Burntwood Business Park, Burntwood, WS7 3JQ www.peppermillinteriors.com sales@peppermillinteriors.com 01543 375872

Peppermill Interiors is a trading name of Peppermill Antiques Ltd.

Interiors & Refurb

Valdivian Furniture Unveils Stylish Room Refurbishments at Brome Grange Hotel Valdivian Furniture, a bespoke commercial furniture company, has revealed their sophisticated and earthy room designs for Brome Grange Hotel in Suffolk, giving them a modern and cosy upgrade for guests. The rooms showcase Valdivian Furniture’s unique attention to detail with each piece of furniture being hand crafted by the British manufactures in their East Anglia factory. The dark wood and natural colour pallet have an autumnal theme which makes the rooms feel cosy and homely, giving off an aura of comfort. The use of dark wood and neutral tones establish a modern and timeless room that is complimented with warm lighting, cosy scatter cushions and a matching bed throw.

Hotelier & Hospitality Design

“At Valdivian Furniture, we pride ourselves in providing top quality furniture and it was great to be given the opportunity to do some exciting showcase rooms for Brome Grange. We are really happy with the result and seeing our concepts transformed into a reality for our clients is always really rewarding” – Liam O’Donnell, Director of Valdivian Furniture.


The concept designs and renders for the showcase rooms were created in house by Valdivian Furniture CAD designers and the project has led to the company securing a contract with the Ipswich Hotel. Progress is underway with the new project and it is expected to be finished early in the new year. Valdivian Furniture are experts in furniture manufacturing, with over 30 years’ experience in the contract furniture market and a team of highly skilled craftsman. The family-run business pride themselves in providing unrivalled customer service and put the client needs at the centre of everything they do. Valdivian Furniture also maintains a strong commitment to environmental initiatives and ensure that all wood is sourced sustainably and packaged using biodegradable materials.

www.portobelloart.co.uk | 01732 454 000 | sales@portobelloart.co.uk

ARTWORK SOLUTIONS FOR ALL YOUR INTERIOR DESIGN PROJECTS Portobello Art is an artwork consultant with more than 25 years of experience in the interior design, hotel and leisure industries. Specialising in producing bespoke artwork, Portobello design, source and manufacture images to meet a detailed brief, taking schemes from the concept stage through to manufacture and installation.

This eradicates any previous issues, such as joining intrinsic designs seamlessly, as the ‘One Piece’ covers expansive areas eliminating the need for seams. This has now given us the ability to create enormous collages made up of numerous individual images which was not previously possible – see photo above at Holiday Inn, Liverpool Lime Street, where we first sourced all the separate images, in a Liverpudlian theme of course, and then merged them together to Clients include the well known hotel brands of Hilton, Holiday create this dramatic collage”. Stunning. Inn, GLH Thistle, Premier Inn, HIX; Care Groups like Cambrian Healthcare and Leisure Resorts such as CenterParcs as well as One new trend which seems to have captured the imagination of many designers and architects. most upmarket hotels is the Open Lobby Concept. Holiday Inn, part of IHG, were one of the first hotel groups to try this out when According to Managing Director, Richard Lewis: “The hospitality they launched it in their brand new Holiday Inn – Brentford Lock, market is becoming increasingly competitive and most hoteliers London in March 2013. The open lobby concept is a revolutionary and designers are now realising this. Consequently innovative and approach which has transformed the traditional hotel lobby format imaginative artwork plays a significant role in promoting the unique by combining the front desk, lobby, restaurant, bar, lounge area and identity of a hotel and is recognised as being a key component of business centre into one open, cohesive space. creating the feel and atmosphere and bringing colour, vitality and inspiration to all environments. Portobello Art were delighted to be contracted to provide all the wallpaper, artwork and decorative accessories for this first project The placement of art in hotels has become very important. Richard and have since completed over 20 Holiday Inns all over the UK adds: “Lobby and reception areas are where something more during the last 3 years (see examples below). dramatic and memorable is needed to create that real wow factor, setting the hotel apart from its competitors. Other Hotel groups are now following this trend with open lobbies appearing in Hilton Hotels, (Doubletree, Garden Inn and Hampton), Digitally printed wallpaper has been popular for years for feature walls Mercure and Millennium for many of which we’ve provided all the in open spaces, but ONE PIECE wallpaper has gone one step further. artwork and bric-a-brac.

Interiors & Refurb

Hotelier & Hospitality Design

James Latham BDC Specification Showroom



James Latham is gearing up for the Surface Design Show in February, where it is set to have its biggest presence yet at the UK’s only annual show to focus on interior and exterior surfaces for the built environment.

visitors to the show, the opportunity to see an even wider range of Latham’s massive portfolio of products - many of them exclusive and semi-exclusive – and all under one roof.

As well as Latham’s highly experienced team of product specialists, during the show, the newly As well as an impactful, eye-catching created A&D specification team will stand at its usual position on the ground level (stand 208) - where it will be on hand to discuss the company’s show a number of new additions to its extensive range of products, providing range for 2017 - for the first time, this expert advice to architects and designers and helping them to keep year, Lathams will also be utilising its Product Specification Showroom which abreast of the latest trends and developments in surface solutions. is located on the Gallery level of the Chris Sutton, Chairman and Business Design Centre at Suite 301. Managing Director of Lathams Limited commented, “This year, the Surface The new showroom, which only Design Show promises to be our opened in September, has given James Latham a permanent presence biggest and best yet. in the Capital and is already proving to “It’s a great platform to showcase what is one of the UK’s widest ranges be a major success with the architect of innovative surface solutions and and design community. It will give

For more information on Latham’s full range of surface materials: phone 0116 257 3415, e-mail marketing@lathams.co.uk or visit www.lathamtimber.co.uk

Interiors & Refurb

UPM ProFi-Lifecycle decking will be shown on the Latham stand

This year, among others, the products James Latham will be showing new decors including Egger’s new range for 2017 on show will include new decor launches for Egger, Kronospan and XyloCleaf, Valchromat, the innovative and highly popular, engineered coloured high density fireboard, HI-MACS solid surface, UPM composite decking, Lathams new range of fire resistant products, KYDEX thermoplastic sheet, which is proving particularly popular within the retail sector, Accoya cladding and window sections, WoodEx, Moralt & Flamebreak door blanks and the new generation of OSB board from Smartply. Accoya Cladding will also feature

Hotelier & Hospitality Design

for 2017, not only do we have our usual stand, which in itself gives us a major presence at the exhibition, but for the first time, we are also going to have the added benefit of our new showroom where, as well as enabling us to showcase additional products and decors, we can hold meetings, give product demonstrations and offer refreshments throughout the event.�


Interiors & Refurb

Two’s Company https://www.nsinteriors.com/hotel-designs/

“Everything is designed, few things are designed well” We approached Koubou interiors and NSI design to find out why these two high profile interior design companies joined forces. ‘That's not strictly true,’ said Nick Sunderland, ‘we still have our own independent companies but the collaboration on a new design stream seemed the most sensible approach.’ As Gilly Craft pointed out, ‘Our two design houses have a wealth of experience and support back up, and the hotel industry was a natural progression for us. My commercial background and architectural interior design experience merges perfectly with Nicks high end interior design style.’

Gilly Craft, Managing Director and lead designer, trained at the Regent Academy in London where she proudly graduated with a Distinction. Gilly founded Koubou Interiors in 2004 previously having tutored at her local college in Interior Design. BIID cpd committee chairman

‘I first met Gilly on the lecture circuit, ‘explained Nick, ‘where we were both sharing our experience to both designers and public alike, each approaching it from a different viewpoint but at the same time explaining it in the same principal. It took off from there and we realised our unique award winning approach to design was complimentary to the hotel and hospitality industry.

Hotelier & Hospitality Design

‘Not only that’, said Nick, ‘but our experience in private development of properties from 10 bedrooms to 160 sits perfectly in the boutique hotel and larger independent sector. Luxury living in a commercial environment and economically priced. We can still win awards for our designs and allow our clients to step up their profile in the growing and competitive chain in the leisure industry.’


Gilly explaned further, ‘By collaborating together we are able to offer our core services on larger and more complex sites, providing a core service and a world wide sourcing ability. We are able to offer a full service agency experience with both Interior Architecture and Interior design, alongside our construction and fit out as well as close out. They need go nowhere else saving time and money’

Nicholas of NSI Design, is an international multi award winning interior designer in London and has over 35 years of experience in Commercial Design and Interior Design working with some of the most prominent people in the World. As well as working extensively in the UK, his private commissions have taken him to New York, Dubai, Asia and the Far East for Diplomats, VIPs and Presidents. Lecturer Grand Designs Live

To find out more about this exceptional BIID accredited team with a view to working on your projects contact them on koubou@nsinteriors.com or call Nick Sunderland on 020 7101 0681


Interiors & Refurb

Hotelier & Hospitality Design

Their level of expertise covers the full range and agency service you need. Interior Architecture Interior Design Furniture Design and Manufacture Specification Project Co-Ordination World Wide Product Sourcing Construction and Fit Out Close Out


Bar & Cellar

Halewood Wines & Spirits to open new whisky distillery in North Wales

It’s been 100 long years since North Wales had itself a whisky distillery, but things are about to change, with Halewood Wines & Spirits announcing plans to open a new whisky distillery in the region. The 6,000sq m Aber Falls distillery, located in Abergwyngregyn near Bangor in North Wales, will produce whisky, alongside gin and other alcoholic drinks. The company has ramped up its expansion plans in recent years, both domestically and overseas, having purchased a ‘significant’ stake in West Cork Distillers in 2016. It also added Liverpool Gin range, The Pogues Irish Whiskey and Rum Sixty-Six to its portfolio last year. ‘Halewood Wines & Spirits is looking to bring its extensive experience in developing craft spirits to North Wales,’ said Stewart Hainsworth, chief executive of Halewood Wines & Spirits. ‘We are currently working closely with North Wales Tourism and Gwynedd Council to finalise our proposals, which will help to regenerate the area and deliver a number of new jobs within the local community.’ Though the size of the proposed investment has not been announced, Halewood described the sum as ‘significant’, with the site to include a visitor centre and training courses for distilling spirits.

Hotelier & Hospitality Design

Punch board back Heineken's 305m pound bid for pub estate


Heineken has confirmed its £305m bid to acquire Punch Tavern’s 1,900-strong ‘Punch A’ pub estate has received the backing of the pubcos top three shareholders and its board of directors. Punch Directors now intend to unanimously recommend to shareholders to vote in favour of the scheme – which forms part of a back-to-back deal with Vine Acquisitions – at the company’s general meeting. Vine Acquisitions is a newly formed ‘bidco’ company from Patron Capital Advisers. In a statement released today, it was confirmed shareholders including Glenview Funds, Avenue Funds and Warwick Funds, and the directors which together represent 52.3% of the existing ordinary share capital of Punch, supported the deal. Following regulatory approval, the Punch sites will be integrated into Star, making it the third largest pub company in the UK.

Yesterday Punch revealed it had received offers both from Heineken and from Punch’s founder Alan McIntosh. Punch TavernsPatron Capital Advisers in partnership with Heineken had initially issued a cash offer for the business, at 174p per share. McIntosh, however, under his investment business Emerald Investment Partners, launched a higher rival bid at 185p per share for the entire business. However, it was revealed today that the Vine Acquisitions offer has now been increased to a final offer of 180 per share, valuing the company at approximately £402.7 million In its statement, Heineken said: ‘Heineken believes that there is compelling strategic rationale for enlarging its existing pub business through the acquisition of Punch A. Heineken considers pubs to be an integral part of British culture and that high-quality, well invested pubs run by skilled and motivated operators will continue to prosper.

CREATORS OF FINE BESPOKE CLIMATE CONTROLLED WINE CELLARS, WALLS & PODS Specialists in creating innovative wine storage solutions in classic, contemporary or hybrid designs

ExpErt craftsmanship | Luxurious matEriaLs and finishEs | intEgratEd Lighting framELEss gLass waLLs | abovE or bELow ground | frEE consuLtations

Talk to us today and bring your vision to life cellarmaison.com | 020 3633 3286 | info@cellarmaison.com

Bar & Cellar

As with the rest of the catering industry, warewashing technology is evolving all the time. As part of this progress, by developing machines that use ultraviolet light and a precise balance of wash time and water temperatures, Maidaid Halcyon is able to offer new levels of cleanliness and hygiene to users of its warewashers.

Hotelier & Hospitality Design

The Evolution Range includes undercounter glasswashers, dishwashers and pass through dishwashers. Every model in the range is designed for the most demanding environments.


Maidaid Halcyon

in its price bracket available on the market today.’ Julian Lambert goes on to say, ‘ Maidaid Halcyon can also offer the C, D and Amika ranges of glass and dishwashers that provide a suitable solution for the smallest country pub to major city centre venues. With over 40 years of experience in supplying warewashing solutions to the UK hospitality sector they are uniquely placed to provide a model that fits any sites criteria of capital budget and specification’.

‘We are proud to work closely with an exclusive network of UK Catering Equipment Distributors that are Maidaid Halcyon Sales Director, Julian capable of dealing with any general Lambert says ‘The Evolution range not enquiry for a sites requirements and only has low water consumption and call on the expertise of the vastly lower temperature levels of operation; experienced sales and technical a green cycle for economy and an specialists within Maidaid Halcyon’ intensive programme for brilliant adds Lambert . cleaning of the dirtiest items, – it also has a Sanitising Cycle that has been Maidaid has a superb range of specifically devised to balance wash automatic ice makers providing time and water temperature in order to numerous types and size - ice cubes achieve a superb level of cleaning that , granular ice, flake ice or the new and achieves a rating of AO 30. exciting pebbles that are sweeping the market due to its incredible versatility. ‘The features of the Maidaid Halcyon Evolution range are pretty unique Pebbles are ideal for cocktails, drinks within the warewashing market in the for serving with fast food and are UK today – when it comes to cleaning even ideal for display. The Maidaid and hygiene this is the best range range caters for everyone, from small

businesses in need of an attractive, compact model for a small space, through to businesses with large scale demands. Hotels, Bars, Nightclubs and Pubs, Sporting venues and Restaurants – Maidaid has the perfect product for every application. Lambert says ‘What places Maidaid ice machines head and shoulders above the rest is their capacity to repeatedly produce top quality crystal clear ice from the most reliable machines due to the incredible passport that follows a machine during its manufacture and testing process . Being fully tropicalized they continue producing quality ice even under the harshest conditions. Lambert concludes,’ There is a genuine belief within Maidaid Halcyon that as suppliers of both warewashing and ice solutions we truly understand a customer’s needs and strive to assist them with provision of the correct equipment, we are also dedicated to supporting the equipment and the customer throughout its life by offering first class service, technical and spares support. For details on this and all Maidaid Halcyon products please visit www.maidaid.co.uk.

Bar & Cellar

Rhu the Day… The Watkins family have farmed at Heartsease, in Mid Wales since 1903. It was soon after joining the family firm that William Watkins discovered that he had a source of delicious spring water on their land, and this was the trigger to diversify the business into bottled water based products. Radnor Hills Limited produces a whole range of soft drinks including pure water, flavoured waters, school compliant drinks, fruit juices and the Heartsease Farm range of premium pressé drinks. “Provenance of our ingredients is key”, says William Watkins, whose pure blackcurrant juice and raspberries will arrive from a farm down the road in Herefordshire. “Our Heartsease Farm range of drinks reflects the heritage of the farm and our passion for great flavours’’ Heartsease Farm Premium Pressés feature some timeless traditionally British flavours including Traditional Lemonade, Raspberry Lemonade, Fiery Ginger Beer, Apple and Rhubarb, Blackcurrant Crush and Elderflower Pressé. These drinks are available in single serve 330ml glass and 425ml PET or a family sized 750ml glass bottle. For more information please contact sales@radnorhills.co.uk

www.radnorhills.co.uk @heartseasefm #loveheartsease

Hotelier & Hospitality Design

That’s right, Radnor Hills have been busy again concocting brand new flavour combinations, and have recently launched a delicious new Apple and Rhubarb Heartsease Farm – and they have really cracked it this time! This fresh tasting thirst quencher seems to be the most popular in the range yet and is made with all natural and best available ingredients which have been blended with their own spring water from their farm in Wales. Getting the fresh sweet taste of the apple to blend with the sharp twang of the rhubarb wasn’t easy, but they are particularly thrilled with this one!


Bar & Cellar


KETEL ONE VODKA SWEEPS THE BOARD AT GLOBAL AWARDS Ketel One Vodka is celebrating after being crowned ‘Best Selling’ Vodka and ‘Most Trending’ Vodka by the Drinks International Bar Report 2017. The much-anticipated report showcases the top selected spirits by bartenders in many of the best bars around the world and today named Ketel One as the number one vodka in two categories.

Ketel One is celebrated all over the world for its quality and the excellence of the liquid has now been recognised as the perfect base for a Bloody Mary, Moscow Mule and Espresso Martini cocktail.

Hamish Smith, Deputy Editor of Drinks International Magazine said: “Ketel One has taken the top vodka spot in our poll of top bars five years in a row. High-level bartenders are not known to be big vodka fans, with one notable exception: Ketel One. It is the vodka to stock in the world’s best bars and that doesn’t look like changing any time soon.”

Bob Nolet, 11th generation distiller of the Nolet Distillery, whose father Carolus Nolet Sr., created Ketel One Vodka, said: “This is such a proud moment for the Nolet family. We pride ourselves on going the extra mile to demonstrate our dedication to creating vodka of remarkable quality – we call this the Ketel One way. We’re obsessive perfectionists when it comes to making vodka and we’re proud to receive this recognition from the bartenders and Drinks International Bar Report.

Ketel One Vodka is inspired by over 325 years of traditional distilling expertise, which has been passed from father to son for over 11 generations in the Nolet family – all driven by a relentless pursuit of excellence and quest for perfection.

For the fifth year in a row Ketel One has been awarded the ‘Best Selling’ vodka title and for the third year the ‘Most Trending’ in the vodka category.

Hotelier & Hospitality Design

The coveted industry awards showcase the most popular spirits chosen by bartenders when preparing cocktail-classics.


We also understand that while we can produce the best tasting vodka possible, it is the bartender who is the expert who brings the magic of this liquid to life. That’s why we thank the bartenders worldwide, who’s passion and dedication to the craft of cocktail making helps to share the distinctive crisp and smooth taste of Ketel One Vodka with new audiences across the globe every day.”

Bar & Cellar

INDEPENDENT BAR ROCKS OUT UNIQUE DESIGNS IN REFURBISHMENT PROJECT new interior to visitors during our reopening night (Friday 20 January) which is set to be a superb evening. “I have taken a lead role in the new design of the premises – it is my ultimate passion to ensure the interior resembles our core brand values of having fun and letting loose in a comfortable yet glamorous environment.

The bespoke design, made from granite and imported from Italy, will be engineered offsite by Merseysidebased, Granite House, and installed as a modular system to ensure quick and easy installation. A Perspex construction will be designed and fitted prior to the installation of the Onyx stone, which will incorporate the red LED lighting to create the backlit effect, as well as cooling fans to ensure sufficient air circulation. The existing wooden shelving surrounding the bar area will be replaced with Onyx stone, ensuring design consistency with the bar top and fascia. The bar shelves will also incorporate red, LED back lights to showcase the Kuckoo branding throughout.

Due to the premises being a high trafficked area, especially in the entrance hall and bar area, the current porcelain tiled floor will be replaced with a more durable and hard wearing granite floor covering, in a striking black with a sparkle effect. The specification of granite also means the floor covering can be polished, delivering a professional and smart appearance for end users, and a low maintenance solution for owners of the bar. Modernised washrooms will also be installed to update the current flushing valves within the lavatories as well as new wash basins to ensure durability and longevity. Whilst aesthetically, new artwork will be added to the wall coverings, which will include portraits and photographs of past and present rock and roll icons – this will ensure the brand is echoed throughout the premises. The newly refurbished Kuckoo will also include luxurious leather and velvet seating areas. Red, neon light boxes, spelling out ‘Kuckoo’ will remain throughout the bar, in-keeping with the fun and creative brand. Founder of Kuckoo Chester, and chief designer of the project, Richard Powell, said: “We’ve taken an already great concept for Kuckoo Chester to the next level, and we can’t wait to showcase the

“The hospitality sector has faced tough times of late, and our brand has continued to grow thanks to the hard work of the team and because we’ve stayed true to our brand values. We have big plans for 2017 and planning to launch two new sites – Kuckoo Sheffield in March 2017 and Kuckoo Knutsford at Easter 2017. The grand reopening of Kuckoo Chester will take place on Friday 20 January 2017 from 5pm. Located on 58 Watergate Street, Chester, the bar is open seven days a week from 5pm (serving until 1am on Friday’s and 2am Saturday’s). Kuckoo Chester first opened its doors in 2013, following the successful launch of Kuckoo Preston in 2010. The Chester bar will close for refurbishment from 1 January 2017 and reopen on 20 January 2017. For more information, visit www.kuckoorocks.com and follow @KuckooChester on Twitter and on Facebook at www.facebook.com/kuckoorocks/

Hotelier & Hospitality Design


n exciting refurbishment project is set to begin at a unique, independent city-centre cocktail spot in Cheshire. Kuckoo Chester, the first and only rock and roll cocktail bar to open in the city, has embarked on a £50,000 renovation throughout the popular 200sqm night spot. The centrepiece of the refurbishment will be an eye opening ‘Onyx’ style bar – a stunning, modern bar top and fascia, backlit in red to create a warm glow.

“We have utilised the skills of local tradesmen and companies close to the Cheshire area, yet have been open to new design ideas and invested in imported materials from Europe as well as across the UK. Investing in the refurbishment means Kuckoo Chester continues to be an inviting venue for guests, ensuring we’re maintaining that feel-good, go-to place for our loyal customers.




Coravin™ Model One

Coravin™ Model Two

Coravin™ Model Two Elite


CORKSCREW FIND FREEDOM BY THE GLASS You’ve returned from work ready for a glass of wine. Knowing you have a busy week ahead, you only want to enjoy one glass - but you worry that once you’ve opened the bottle the wine will start to oxidise. Now there is a solution: The Coravin™ Wine System.


Electrolux Professional Laundry Solutions


offering you peace of mind

myPRO laundry solutions The Professional heart for Small Hotels and B&B’s Long life, High speed. Top quality. Thanks to their Professional heart, Works today, works in 10 years’ time*: Washer and Dryer designed to last 3 times longer than domestic machines Time savings thanks to a variety of professional programs1 Warranty for professional applications

Saves water. Saves energy. Saves money. Quite simply, myPRO has a Green soul! The smart professional washing machine with A+++ energy efficiency Greater hygiene with dedicated disinfection programs Shorter drying cycle with Automatic Moisture Control

... and all the benefits you need on a sensible budget. myPRO gives you the advantages of a unique professional design with just the technology you need. A great and reliable investment that will serve you well for many years.

Electrolux Professional Phone: 08444 631 261 Email: epr.info@electrolux.co.uk Web: www.electrolux.co.uk/myPRO

* 3 cycles / day times 250 days / year. Follow us on Twitter @ElectroluxProUK

1 Washer

Follow us on LinkedIn Electrolux Professional UK

Profile for Jet Digital Media Ltd

Hotelier & Hospitality Design - February 2017  

Hotelier & Hospitality Design - February 2017