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eat.drink.sleep April 2018

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Future-proof your hospitality business with Star - pages 36-37


UNMISSABLE SPORT SERVED ALL MONTH


2018 – PACKED FULL OF

UNMISSABLE SPORT Boost your takings with Sky Sports, and make your venue the home of live action. Live football action including:

Crystal Palace v Liverpool Sat 31 March, 12.30pm Premier League

Fulham v QPR

Sat 17 March, 12.30 Sky Bet Championship

Arsenal v Stoke Sun 1 April, 1.30pm Premier League

Bolton v Aston Villa Sat 17 March, 5.30pm Sky Bet Championship

Chelsea v Tottenham Sun 1 April, 4pm Premier League

Middlesbrough v Wolves Fri 30 March, 5.30pm Sky Bet Championship

Hull v Aston Villa

Sat 31 March, 5.30pm Sky Bet Championship

Plus, action from Women’s Six Nations, Formula 1, and boxing including:

JOSHUA PARKER England v Ireland

Friday 16 March, 5.30pm Women’s Six Nations

Australian Grand Prix Sunday 25 March Formula 1®

Anthony Joshua v Joseph Parker Saturday 31 March Sky Sports Box Office*

ALSO, MORE LIVE ACTION COMING UP THIS SPRING INLCUDING

Plus with our dedicated marketing support on your side, you’ll have even more pulling power

08448 244 930 visit business.sky.com

*Anthony Joshua v Joseph Parker is a PPV event and is availble to existing customers at a additional cost. Sky Sports requires Sky subscription, equipment and installation. Scheduling may be subject to change. Further terms apply. Calls to Sky cost 7p per minute plus your providers access charge. Correct at time of supply 08.03.18. THE F1 LOGO, F1, FORMULA 1®, FIA FORMULA ONE WORLD CHAMPIONSHIP, GRAND PRIX AND RELATED MARKS ARE TRADE MARKS OF FORMULA ONE LICENSING BV, A FORMULA ONE GROUP COMPANY. ALL RIGHTS RESERVED.


75% of Sky hoteliers believe that Sky TV improves their guest satisfaction* Enjoy more bookings, more revenue and top reviews with the ultimate entertainment experience from Sky. Give your guests world-class sport, the latest blockbusters and award-winning dramas, all in stunning HD, plus fast, reliable WiFi for the ultimate entertainment experience.

To find the right package for your hotel

call

08448 245 245

*Source: TNS hotel study 2014 consisting of online interviews with 1000 consumers who had visited a hotel in the past 12 months and 125 hotel owners from across Great Britain. T&Cs: Equipment and installation costs may apply. Sky In Room and Sky In Bar: 12 month minimum term required to get Sky TV in your hotel. Premises must be in United Kingdom. Eligibility subject to credit checks. Content included depends on your subscription package. Sky In Room only: £106 minimum monthly price applies per hotel premises. Sky WiFi: WiFi availability is subject to your premises location. Standard set-up fee and 12 month minimum term apply. Please call for details. Calls to Sky cost up to 7p per minute plus your provider’s access charge. Westworld ©2016 Home Box Office, Inc. All rights reserved. HBO® and all related programs are the property of Home Box Office, Inc. Save Me © Sky UK Ltd. Wonder Woman ©2016 Warner Bros. Entertainment Inc. and Ratpac-Dune Entertainment LLC. Despicable Me 3 ©2017 Universal Studios. All Rights Reserved. Correct at time of supply: 09/03/18.


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Contact Us For more information on the publication or to talk about advertising within the next issue. Contact one of the team via the details below: Publication Manager

Michael Amor 01843 591 523 michael@eat-drink-sleep.com

Publishing Director

Jodie Little 01843 582 733 jodie@jetdigitalmedia.co.uk

Editor

Jeremy Tring jeremy@eat-drink-sleep.com

April 2018 4 Industry News 16 Food & Drink Expo 20 Manchester Cleaning Show 28 Commercial Catering Equipment 36 Technology 44 Design & Refit 52 Housekeeping & Laundry Services 64 Business Directory

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Industry News

April 2018

First Dates’ Fred teams up with school for recruitment campaign The initiative comes after recent research has found that just 22% of 16-21 year-olds in the UK would consider hospitality as a career The Channel 4 TV star and general manager at Galvin at Windows, Fred Sirieix, has backed a national campaign to encourage young people into pursuing a career in hospitality. Sirieix has fronted a video in support of My Hospitality Life – a UK wide initiative launched by the Edge Hotel School in Essex attempting to persuade young people to join the hospitality industry. The launch of the initiative comes after despite being the UK’s fourth largest industry and employing almost 4.5m people, recent research has found that just 22% of 16-21 year-olds in the UK would consider hospitality as a career. Meanwhile, almost a quarter of young people (26%) admit they don’t see hospitality as an industry to work in after obtaining a degree. Principal of the Edge Hotel School Andrew Boer, said: “If you consider that there is considerable concern on behalf of many members of the hospitality industry about the impact Brexit may have on its workforce you can see how we might have a problem.

“The reality is, we currently don’t have enough home-grown talent to fill the positions that are likely to become available and it’s also not helped by the fact that many educational institutions are shutting their training restaurants or have subsumed their specialist hospitality courses under the broader heading of ‘business studies’. “That’s why, here at the Edge Hotel School, we decided to create the ‘Inspiring Hospitality Careers’ project to encourage more young people to think about hospitality as a career of choice and explore the many different opportunities that the industry has to offer.” As part of ‘My Hospitality Life’, representatives from the Edge Hotel School will visit schools and colleges throughout the UK to promote the hospitality industry and highlight the opportunities available, with the aim of reaching 5,000 pupils by the end of 2018. My Hospitality Life has been launched in partnership with The Edge Foundation and The Springboard Charity, which helps disadvantaged and underprivileged young people find work within hospitality, leisure and tourism. https://youtu.be/H4ty07C-IX4

Lympstone Manor to plant its own vineyard Gironde, wine estates along Rhône, Loire, and Rhine rivers, the great port vineyards of the Douro. Why not the Exe estuary? Our climate is mild, and the success of other local vineyards has convinced me that it will be possible to produce outstanding wines here. Wine is a huge passion of mine and is an integral part of what we offer at the hotel, so I can’t wait to share our very own Lympstone Manor Cuvee with my customers.”

Michelin-starred Lympstone Manor will be planting its own vineyard within the 28acre estate next month. Marking the hotel and restaurant’s one-year anniversary of opening, the team will be planting approximately 18,000 vines to produce classic champagne-method sparkling wines. Owner, chef Michael Caines, said: “From the first time I viewed the property in July 2014, my intention was to establish a vineyard on the site. The great vineyards of Europe are all located on rivers, the Médoc châteaux of Bordeaux on the

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James Matyear has joined the Lympstone Manor team as vineyard and grounds manager and will be overseeing the project alongside Caines and operations director Steve Edwards. The first batch of Lympstone Manor Cuvee is expected in October 2023, with the future aim to create still wines. The venue will hold a festival from 26-28 April which will include a three-night stay and a tour of Lympstone’s vineyard, with the opportunity for guests to plant their own vines, have a picnic lunch in the vineyard, a tour and tasting at Lyme Bay Winery and a gala dinner at Lympstone Manor hosted by Lyme Bay’s head winemaker Liam Idzikowski. Lympstone Manor will eventually host an annual wine harvest festival from 2020.


exhibitions plus an idyllic wedding facility for up to 400 guests.

Billy Harris, Revenue Manager at Drayton Manor Park, comments: “With the number of British families choosing to spend their holidays in the UK to save money and discover more of what Britain has to offer, we’re pleased to have started the year off so well with such a high February half term was a key contributor to market share. It’s great to see that families are the hotel’s success, with Drayton Manor Park choosing to visit our award-winning theme park itself opening for two weeks instead of one for and hotel for their staycation destination.” the first time. This decision enabled the park to take itself from a local offering to a national offering within a booming staycation market. It comes as no surprise that people are choosing the four-star hotel, set in the grounds of the park, due to its brilliant facilities including family rooms, executive rooms, presidential rooms and a selection of Thomas & Friends™ themed rooms, as well as offering two bars, two sublime restaurants and a relaxing lounge. Drayton Manor Hotel, located in the heart of the Midlands, is also equipped with three large conference rooms for functions and

Drayton Manor Park is home to Europe’s only Thomas Land™ with over 25 Thomas & Friends™ themed character rides and attractions for both children and adults, as well as an immersive 4D cinema, 15-acre Zoo and adrenaline-pumping rides for the whole family to enjoy. With the hotel proving to be a popular choice, make sure you don’t miss your chance to stay this year and book your family visit now: www.draytonmanorhotel.co.uk. Follow Drayton Manor Park on Facebook and Twitter for the latest updates: www.facebook.com/draytonManorPark and www.twitter.com/draytonmanor.

Former Michelin-star chef joins forces with hotelier to acquire £1.25m Grade II listed hotel Staines and Bandini said: “We are delighted to have found the Bridge House Hotel – it is the perfect first venture for us and we are extremely excited to be taking it on. We are going to be making some significant changes over the next Staines, who spent the last five years as few months, moving away from the formality executive chef at the Abbey Hotel in Bath, has of a hotel towards a ‘restaurant with rooms’ joined forces with Silvana Bandini to acquire concept, and are planning a re-launch closer to the Bridge House Hotel in Beaminster off a the summer.” guide price of £1.25m. Matthew Smith, director at Christie and Co’s Originally a clergy house and dating back Bristol office added: “The business attracted to the 13th century, the venue boasts a interest from a variety of buyers and we 50-cover dining room, a bar and restaurant are thrilled to announce the sale. This is an with capacity for 30 covers each, alongside exciting time for everyone involved in The 14 ensuite guest bedrooms. Previous owners, Bridge House Hotel and we welcome Chris Mark and Jo Donovan owned and operated and Silvana, who have a great vision and The Bridge House for the past 14 years, have skill, as they embark on a new phase for the decided to move on to pursue new ventures. business.” Former Michelin-star chef Chris Staines has partnered up with the former assistant GM of the The Pig Hotel to purchase a Grade II listed country town hotel in Dorset.

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This February, Drayton Manor Park’s on-site hotel achieved a record-breaking number of room bookings since opening in 2011 as revenue soared to an impressive 32% ahead of budget, indicating that staycations are the ideal choice for families this year.

UNMISSABLE SPORT

April 2018

Record-Breaking Bookings For Drayton Manor Hotel As Staycations Prove Popular In 2018

Industry News

Crystal Palace v Liverpool Sat 31 March, 12.30pm Premier League

Arsenal v Stoke Sun 1 April, 1.30pm Premier League

Chelsea v Tottenham Sun 1 April, 4pm Premier League

Call

08448 244 930 to get the best deal for your venue Fixtures correct at time of print 08.03.18 Terms & conditions apply.

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EAT. DRINK. SLEEP April 2018

Industry News

Fri-Jado UK Puts Bake Off On The Menu Uxbridge based foodservice and food retailing equipment provider, Fri-Jado UK Limited, is offering its BC5 programmable convection oven as a solution for operators wishing to add a bake off option to their food to go menus. The oven is suitable for a wide range of food retailing operations, including supermarkets, convenience stores, forecourts, QSRs, bakeries and food to go outlets. The robust and compact, table top unit may be located at the front of house to create kitchen theatre and its interior illumination maximises the visibility of product to promote impulse purchases. The BC5 convection oven has the capacity for five 400 x 600 mm baking trays spaced at 75 mm. For large volume operations units may be stacked, in space saving configurations, to provide additional baking capacity. The BC5 model benefits from a combination of convected heat and steam injection for the perfect balance of food moisture and texture, with a golden baked finish. It also incorporates a large automatic reversible fan, which ensures optimum airflow for baking consistency throughout the oven chamber. The convection oven’s user friendly controller allows precise programming of baking time, temperature and steam injection. The controller has the capacity for 25 pre-set programmes, each with three process steps, for accurate and repeatable baking. Kitchen efficiency has been one of the driving factors in the design of the BC5 oven. The model’s interior and exterior are manufactured in stainless steel for ease of cleaning. Seamless rounded corners in the oven chamber and removable rack guides also facilitate housekeeping regimes.

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Fri-Jado UK’s Director of National Accounts, Gary Thacker, highlighted the profit opportunities of a bake off offer within a food to go menu: “Bake off products represent a significant proportion of the rapidly expanding UK grab & go market, which is estimated to be worth £20 billion in 2018. Our convection ovens provide an allday revenue stream, allowing food to go operators to offer pastries, croissants and Danish pastries for breakfast service before changing the menu to pies, sausage rolls, pasties, hot rolls, pizza and panini for lunchtime and early evening service. It is also an ideal solution for baking a wide variety of speciality bread” In addition to its BC5 convection model, Fri-Jado UK offers a comprehensive range of bake off ovens, with capacities for 5, 8 12 and 15 baking trays at size 400 x 600 mm. For low volume operations or stores with limited workspace, the company’s product range also includes compact mini bake off ovens with 6 or 10 baking trays at size 350 x 440 mm.

A variety of accessories is available, including baking trays, stands, stacking kits, water filtration systems and extraction hoods. Frijado UK’s range of convection ovens is complemented by equipment for the display of baked goods, including multi deck merchandisers and self-service or serve assisted counter displays, meaning that the company is well placed to act as a one stop shop for food to go operators, contractors, distributors and equipment concept specialists. Sister company, Tec Line Limited, offers a comprehensive installation, commissioning and maintenance service, providing customers with a single source of supply and total peace of mind for after sales support.


equipped with three adjustable arms that generate a broad umbrella of light to easily disinfect both horizontal and vertical surfaces of patient care equipment, fixtures, bed rails, work stations, monitors and more – thereby playing an essential role in the fight against healthcare associated infections. The Diversey nomination for the Management & Mobility Solutions/ECleaning category is the IntelliLinen system which provides real-time and remote transparency of energy and water consumption, chemical dosing accuracy, machine downtime and day-today operational costs to prevent costly disruptions and errors within laundry operations.

Both innovations will be showcased at the Diversey booth (01.211) throughout the Interclean Amsterdam exhibition which takes place from 15- Part of Diversey’s ground-breaking Internet of Clean™ platform, the 18 May 2018 at the RAI Amsterdam. IntelliLinen dispenser’s integrated Wi-Fi The MoonBeam™3 can also be viewed on network connects to any mobile device to give teams visibility of the entire wash booth 09.106 in the show’s brand, new process. healthcare hall.

It highlights where laundry managers can reduce water and energy consumption, where chemical dosage can be more accurate, re-wash levels can be reduced, which machines are being under-used or creating bottlenecks, where hygiene compliance is compromised and more. Diversey also won the overall Innovation The Amsterdam Innovation Award ceremony will take place at the Award with Augmented Reality: Suma Revoflow™ at the last edition of the show InnovationLAB in Hall 8 of the RAI Amsterdam on Tuesday 15 May. in May 2016.

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Diversey’s MoonBeam™3 disinfection system and IntelliLinen™ smart laundry dispenser have both been shortlisted by the jury of the 12th Interclean Amsterdam Innovation Awards.

UNMISSABLE SPORT

April 2018

Two Diversey Innovations Shortlisted For Interclean Amsterdam 2018 Innovation Awards

Industry News

Man City v Man Utd* Sat 7 April, 5.30pm Premier League

Everton v Liverpool* Sun 8 April, 2.15pm Premier League

Chelsea v West Ham* Sun 8 April, 4.30pm Premier League

Consolidating its position as the pre-eminent innovator within the professional cleaning and hygiene sector, Diversey is the only company to have two nominations in the shortlist of 12 entries across four different categories.

Shortlisted this year in the Equipment category, Diversey’s MoonBeam3 is a portable hospital disinfection system. It uses powerful ultraviolet-C (UVC) technology to kill pathogens on high-touch surfaces in patient rooms, operating rooms and bathrooms in just three minutes. The Moonbeam3 is

Visitors to the show will also be able to vote for either of the Diversey products as their favourite innovation in the Visitors’ Choice category. For more information, visit www.diversey.com or follow us on social media.

Call

08448 244 930 to get the best deal for your venue *Subject to Champions League. Fixtures correct at time of print 08.03.18 Terms & conditions apply.

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EAT. DRINK. SLEEP April 2018

NEW HEAD CHEF AT WHITE SWAN STRETCHES HIS CULINARY WINGS The new Head Chef at the White Swan in Alnwick has prioritised sourcing as much produce locally, and adding more flair to the hotel’s menu to grow its reputation among locals. Paul Harwood has spent the majority of his recent career working in kitchens in the north east. He spent three and a half years at the Victoria Hotel in Bamburgh as Head Chef. Prior to that he was Sous Chef at the Village Hotel in Newcastle. Dishes on the Winter menu included: Sea bass with a crab, spinach and shrimp risotto; braised featherblade of beef with grain mustard mash, sweet potato and spinach wellington; 8

and Cod loin with king prawns, chorizo and sun-dried tomatoes. Paul has continued to work with the same team as his predecessor, and he feels that he has the right people on board to achieve his vision for the Olympic restaurant and hotel’s bistro, Hardy’s. “I’ve come to the White Swan at a really exciting time – Hardy’s Bistro is gaining a good reputation for modern English cuisine, using locally sourced produce wherever possible,” Paul says. “It’s my aim to build upon this to try and attract even more people from the surrounding areas and further afield.”

And despite only taking the job a number of months ago, he is confident that the changes are reaping rewards: “There has been a good reception to the updated menu so far…we are seeing quite a few new faces in the restaurant that have not been to visit us before.” www.classiclodges.co.uk


SERVED ALL MONTH Powerboat P1 has announced a new partnership with HotelPlanner.com for the 2018 race season as their official hotel bookings partner. HotelPlanner.com is the leading global provider of online services in the group bookings hotel marketplace, and is a wellknown, established resource for event planners, attendees booking individual stays and hotel partners alike.

partner relationships that are so very important to us. We look forward to working with P1 this season.”

Powerboat P1 has so far booked all their 2018 employee and event staff accommodation through the HotelPlanner services and has now released a special bookings link on their P1 SuperStock (powerboat), P1 AquaX (PWC) and P1 Jetcross (stand up ski) championship websites for competitors and Powerboat P1 CEO Azam fans to book accommodation Rangoonwala said “Powerboat at discounted rates: https:// P1 has nineteen race sites powerboatp1.hotelplanner. scheduled for the year, in seven com/. Powerboat P1 will join different countries, and having a prestigious global partner such as HotelPlanner.com’s extensive list of Pro Sports Team clients HotelPlanner on board helps us that include the likes of Clipper to streamline our hotel booking Round the World Yacht Race, the process and additionally, enable our competitors and fans to access European Professional Golfers the best hotel rates available in the (EuroPro), the Super League (Rugby), and football clubs such market.” as Swansea City FC. Founded in 2002 by CEO Tim For additional information visit: Hentschel and CIO John Prince, www.P1SuperStock.com or the company provides 24/7 customer service and has offices www.P1AquaX.com. in London, England (European 2018 P1 SUPERSTOCK USA Headquarters), Hong Kong (Asian Headquarters), West Palm CHAMPIONSHIP Beach, FL (USA Headquarters), The P1 SuperStock and Las Vegas, Nevada. The Championship is the largest company’s robust hotel sourcing one-design race series in the and booking technology and world. In 2017 the P1 SuperStock automated rate checkers provide series raced in India, the UK, customers with the guaranteed mainland Europe & the USA. For lowest available rates from a more information on taking part network of more than 100,000 in the series or for commercial quality hotel partners worldwide. opportunities, please contact Sport.USA@PowerboatP1.com. Fritz Müller, European Head of Professional Sport Partnerships has been the driving force of the partnership from HotelPlanner.com, “Partnerships are a crucial aspect of our business and through our network, HotelPlanner.com make’s it easier and faster to book hotels for any corporate and leisure event. Working with event planners and professional bodies such as Powerboat P1 allows us to expand our market and develop the hotel

Round 1: Miami Marine Stadium, 21-22 April Round 2: Kissimmee, St Cloud, 12 May Round 3: Jacksonville, 2 June Round 4: St Pete Beach, 16-17 June Round 5: Sarasota, 30 June – 1 July

Keep up to date with P1 SuperStock by following us on Twitter: @P1SuperStock and ‘Like’ us on Facebook: /p1superstock. www.P1SuperStock.com

HIGHLIGHTS INCLUDE:

EAT. DRINK. SLEEP

UNMISSABLE SPORT

April 2018

POWERBOAT P1 WELCOMES HOTELPLANNER.COM AS OFFICIAL HOTEL BOOKINGS PARTNER

2018 P1 AQUAX USA CHAMPIONSHIP P1 AquaX is the fastest growing and most exciting personal watercraft (pwc) championship in the world. Its rapid growth is owed to a simple, yet challenging race format that appeals to today’s personal watercraft users.

Arsenal v Southampton Mon 9 April, 8pm Premier League

2018 AquaX US Pro Series Round 1: Miami, 21/22 April Round 2: St Pete Beach, 16/17 June

Tottenham v Man City Sat 14 April, 7.45pm Premier League

Round 3: Sarasota, 30 June-1 July Round 4: Chicago, 1/2 September Round 5: Ft Lauderdale, 17/18 November 2018 AquaX Florida Amateur Series

Newcastle v Arsenal Sun 15 April, 4pm Premier League

Round 1: Miami, 21/22 April Round 2: Kissimmee, St Cloud, 12 May Round 3: St Pete Beach, 16/17 June Round 4: Ft Lauderdale, 17/18 November 2018 AquaX Great Lakes Pro/ Am Series Round 1: Whiting, 4/5 August Round 2: North Point, 18/19 August Round 3: Chicago, 1/2 September For more information on taking part in the P1 AquaX series or for commercial opportunities, please contact: Sport.USA@PowerboatP1.com.

Call

08448 244 930 to get the best deal for your venue Fixtures correct at time of print 08.03.18 Terms & conditions apply.

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EAT. DRINK. SLEEP April 2018

FindMyPub.com launches MyPubMatch.com We may have waved goodbye to Valentine’s Day for another year, but playing Cupid is something that online lead generator FindMyPub.com is about to excel at. We may have waved goodbye to Valentine’s Day for another year, but playing Cupid is something that online lead generator FindMyPub.com is about to excel at. The company has recently announced that it is now able to help the right candidates fall in love with the right pub after launching a brandnew and highly tailored solution, MyPubMatch.com This industry-first pub match-making service, created by lead developer Stuart Maynard-Keene does the legwork for the candidate. It’s been designed to speed up the process of finding the right site for the right person, which can often be time-

consuming, labour intensive and frustrating. With individually-tailored results delivered to the property alerts inbox of those looking for a new pub within 24 hours after an initial screening call, it’s a highly bespoke solution that will elevate many of the time-intensive frustrations that so many candidates have previously experienced. Helen Lees, managing director of MyPubGroup.Ltd says: “This matching service by our sister company FindMyPub.com enables only the right vacancies to be matched with the right clients, making this service an invaluable tool for the future of leased and tenanted recruitment. “It will take the search out of the search and will pinpoint pubs that match our candidate requirements whether that’s based on location, investment or type of pub.”

lead developer Stuart Maynard-Keene

The search results will take candidates to the perfect pub matches within seconds, speeding up the entire process from beginning to end, meaning no awkward matches need ever come their way ever again.

Taco bell uk turns up the heat on traditional crispy chicken with the launch of all new chicken nachos

Say goodbye to boring chicken Taco Bell, the world’s largest Mexican-inspired restaurant chain, is pushing the boundaries from the norm of traditional crispy chicken with its newest menu innovation, Chicken Nachos. Launching today in the UK, the all new Chicken Nachos have a bold Taco Bell twist, that you won’t find anywhere else. “Our new Chicken Nachos are completely disrupting the crispy chicken game,” said Ellen Gault, Marketing Leader of Taco Bell Europe. “For years, society has been subject to the same boring chicken. That’s all going to change thanks to our newest crispy chicken product, inspired by Taco Bell U.S., but with a UK twist.”

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The new innovative product features all-white-meat chicken in a crispy cheesy coating with a mild kick. The new mouth-watering Chicken Nachos are paired with warm nacho cheese sauce, a winning combination. Crisped to perfection and packed with a flavorful punch, five chicken nachos with a warm nacho cheese dipping sauce are available in Taco Bell UK restaurants for only £1.99. Customers can also enjoy the product in a box offering including the Chicken Nachos Quesadilla, a crunchy taco, regular side, a regular drink, and churros featuring dulce de leche sauce, all for just £6.69. The Chicken Nachos are available now for a limited time only.


EAT. DRINK. SLEEP April 2018

4 Aces Takes a ‘Shot’ to Complete its Range of Disposable Bar Products

Packaging specialist, 4 Aces has launched a range of 1 and 2 oz shot glasses, further increasing its bar disposables offering for the festival and events industries, and those wholesalers who supply to pub and bar operators. Packaging specialist, 4 Aces has launched a range of 1 and 2 oz shot glasses, further increasing its bar disposables offering for the festival and events industries, and those wholesalers who supply to pub and bar operators. The popular supplier already stocks a choice of CE marked, 100 per cent recyclable pint, half pint and wine glasses, along with champagne flutes and slush receptacles. Including the shot glasses in the mix means that 4 Aces now has a selection of bar disposables to serve all needs. The shot glasses are made from high quality clear polystyrene (PS), for clarity and durability, making them ideal for outdoor events and for product sampling at exhibitions. Sales director for 4 Aces, David Blake comments: “We have established a strong foothold in the events and entertainment category in recent years and our pint and half pint glasses have been met with a warm reception, selling incredibly well to a broad mix of businesses. I’m pleased to be able to go back to existing customers with our shot glass offering as it will enable some companies to treat us as a one-stop shop.”

4 Aces is recognised as the UK’s fastest growing provider of packaging products to the beverage and foodservice sectors and is now making significant inroads into the events arena. Since its launch in 2001, the company has built up a vast network of manufacturers from all over the world. Using a stringent process to identify its preferred suppliers, 4 Aces is committed to investing in its manufacturing partners to ensure its product offering is amongst the widest and most creative and that all orders are completed and delivered, quickly and with the utmost efficiency. For further information on 4 Aces and its products, visit the website at www.4acesltd.com or call 01992 535774.

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EAT. DRINK. SLEEP April 2018

Gran Meliá Rome Review

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pon a hill, just out of the centre of Rome, displays a truly grand place to stay. Gran Meliá Rome overlooks the River Tiber, providing a view to the perimeter of the Vatican, and is out of earshot of the city discord. Arriving at the entrance, you will experience an awe-inspiring moment. You walk through the gate and are led to the entrance by wellmaintained plants and trees. Little did I know that hidden away behind these, were beautiful swimming pools and relaxation areas, with an easy to access bar very close by. With a member of staff always available at the entrance, we were shown to the check-in desk and our bags taken care of. If there was ever I time I felt most welcome in a hotel, this was it. The lobby area had a large Romanesque head portrayed beside the desk, and if that didn’t remind you what you were there to see, throughout the building was a mix of Modern, Spanish and Romanesque features. We were checked in by a really helpful lady, who explained all the services that were available to us in a clear and detailed manner. After a glass of prosecco and exploring the peaceful Library, we were ready and shown to our rooms. An employee at the hotel provided us with a brief overview of the room and answered several questions about the hotel and its history before letting us settle in. As it turns out, the Gran Meliá Rome property was built on top of the home of Emperor Nero’s mother. If ever someone wanted to discover the history of Rome, what better place to stay.

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Gran Meliá Rome’s interior has been designed to provide the best hospitality experience in Rome. Its 116 rooms boast the latest technology and luxurious contemporary interiors. Each floor is inspired by famous artwork showcased in the city’s museums. The bed was huge, and perfectly dressed. I’m not one for sleeping early, but the invitation was tempting. There was champagne on ice waiting for us, accompanied by chocolate covered strawberries. In the bathroom, you will find a huge glass surrounded bath, with a central raindrop shower and a high level of cleanliness maintained. The bar was restocked daily with a variety of drinks and snacks. After exploring the room and finding it faultless, we headed down to the restaurant for dinner. The adornment was wonderful and helped create such a calming atmosphere. The Maitre d’hotel greeted us and showed us to the table. As far as professionalism goes, he was on top of his game. His knowledge of the menu and recommendations could not be faulted. Having such a friendly person, that wasn’t too imposing; make sure your meal was nothing less than the best experience made it feel that more special.


EAT. DRINK. SLEEP April 2018 Gran Melia Rome is one of the many Gran Melia Hotels & Resorts properties. Gran Meliá Hotels & Resorts is the first Spanish luxury hotel brand, which take residence in some of the world’s most beautiful landmarks, combining timeless luxury, stunning architecture and Spanish culture. All properties are located in the most important global travel destinations, such as Gran Meliá Palacio de los Duques (Madrid, Spain), Gran Meliá Nacional Rio (Rio de Janeiro, Brazil) and Gran Meliá de Mar (Mallorca, Spain). I didn’t want to leave the bed in the mornings, but there was much to explore and of course the Vatican was on top of the list. The concierge was more than helpful. The hotel arranged all of the tickets, provided detailed maps on what roads to walk down and the timings were very accurate to our pace. This is where the great choice of location is shown. The Vatican was a 5-minute walk away, the Castel Sant’Angelo about 7. Across the river, you will find a road which showcases many shops, churches, museums and restaurants. Along this road and to the left, you can find the famous Fontana di Trevi and on the right, the Piazza Venezia. You might say that all roads lead to Rome, but this is the one you want to take. Before staying at Gran Meliá Rome, I had no idea there were so many different types

of services on offer from a Spa and this Spa seemed to offer them all. From your Saunas and Steam rooms with Chromotherapy and Aromatherapy to Maternity Treatment, ensuring that even expecting mothers could enjoy this piece of heaven. The Spa isn’t just available to ensure you have a relaxing time but ensures you leave feeling rejuvenated with a healthy mind and body. And if you’re not sure what treatment would be right for you? No problem. Not only does the brochure inform you what each treatment will target, but the members of staff are able to assist and give expert advice too. On our last day there, whilst packing away our things, I reflected on my short stay there and felt true appreciation for my weekend. There’s a lot more to see and I must come back. I hope I will find myself returning to Rome once again, and more specifically, to stay at the Gran Meliá Rome hotel.

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EAT. DRINK. SLEEP

Sky Sports announces 17 new live Premier League matches for April

April 2018

Sky Sports has announced its latest new live matches in April, delivering great news for hotel bars up and down the country, by bringing the games that matter most to sports fans. Among the fixtures to be shown live in Sky Sports are the Manchester and Merseyside derbies. Current Premier League leaders Manchester City face rivals Manchester United in a match scheduled for Saturday 7th April while Liverpool are set to travel to face Everton the following day on Sunday 8th April. All of Manchester City’s Premier League matches in April will be shown live on Sky Sports, while other big clashes include Chelsea v West Ham (Sunday 8th April), Newcastle v Arsenal (Sunday 15th April) and Manchester United v Arsenal (Sunday 29th April). David Rey, managing director of Sky Business said;

“This is another great line-up of Premier League fixtures which will drive footfall into our customers businesses. These fixtures take us into the Summer of Sport with an unrivalled programme of sporting action on Sky Sports including England’s three test tour to South Africa, every England home Test match ODI and T20, golf’s Majors, including The Open and the Ryder Cup, plus Formula 1. This summer’s sporting calendar, combined with the football World Cup, provides more opportunities to attract sports fans to visit the pub and increase dwell time as they make the most of the variety of sports that are available to them.”

Confirmed Sky Sports Premier Fixtures so far - April • Arsenal v Stoke Sunday 1st April Kick off 1.30pm

• West Ham Utd v Stoke Monday 16th April Kick Off 8pm

• Chelsea v Spurs Sunday 1st April Kick off 4pm

• Brighton v Spurs Friday 20th April Kick Off 8pm**

• Man City v Man Utd Saturday 7th April Kick Off 5.30pm*

• WBA v Liverpool Sunday 22nd April Kick Off 2.15pm*

• Everton v Liverpool Sunday 8th April Kick Off 2.15pm*

• Man City v Swansea Sunday 22nd April Kick Off 4.30pm***

• Chelsea v West Ham Sunday 8th April Kick Off 4.30pm*

• Arsenal v West Ham Utd Monday 23rd April Kick Off 8pm****

• Arsenal v Southampton • Liverpool v Stoke Monday 9th April Saturday 28th April Kick Off 8pm Kick Off 12.30pm* • Southampton v • West Ham v Man City Chelsea Sunday 29th April Saturday 14th April Kick Off 2.15pm* Kick Off 12.30pm • Man Utd v Arsenal • Spurs v Man City Sunday 29th April Saturday 14th April Kick Off 4.30pm* Kick Off 7.45pm • Newcastle v Arsenal Sunday 15th April Kick Off 1.30pm

• Spurs v Watford Monday 30th April Kick Off 8pm*

• Man Utd v WBA Sunday 15th April Kick Off 4pm

If you are interested in learning more about how Sky Sports could bring your hotel bar to life, call 08448 245 245

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*Subject to movement due to Champions League ** Subject to movement due to FA Cup

***Subject to movement due to Champions League and FA Cup ****Subject to movement due to Europa League


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TOUCH, TASTE AND LATEST

EXPERIENCE AN EXCITING PRODUCT MIX OF FOOD AND DRINK LAUNCHES

FIVE SHOWS COVERING THE

UK FOOD SUPPLY CHAIN

1500 EXHIBITORS

250 SPEAKERS

* 100 LIVE EVENTS TASTE & SOURCE

AMAZING PRODUCTS

HOTTEST INDUSTRY TRENDS

RATED MARKET LEADING BY OUR VISITORS

NEC BIRMINGHAM • 16-18 APRIL 2018

*EXPECTED FIGURES

THREE DAYS OF INNOVATION, INSPIRATION AND THEATRE THIS IS A TRADE ONLY EVENT. NO UNDER 16S ALLOWED

REGISTER NOW AT FOODANDDRINKEXPO.CO.UK THE UK FOOD SHOWS: 16 - 18 APRIL 2018, NEC BIRMINGHAM

@FoodDrinkExpo #FDE2018


April 2018

Hottest new global products on show at UK’s leading food and drink trade exhibition

EAT. DRINK. SLEEP

Food & Drink Expo

Food & Drink Expo set to showcase industry’s most exciting new epicurean trends This spring from 16-18 April, Food & Drink Expo will return to the NEC in Birmingham, showcasing some of the industry’s hottest new brands and talent. The show is set to offer advice from thought leaders and provide consultancy on some of the most pressing topical issues and trends from reducing plastic packaging to the incredible rise in consumers looking to include more plant-based food in their diets. A behemoth of the UK’s food and drink calendar, the exhibition promises an exciting speaker programme covering food waste, personal nutrition, brand building, how SMEs can thrive in a tough marketplace, provenance and food pairings. 17


countries including Canada, China, Cyprus, Dubai, France, Hong Kong, Iceland, India, Iran, Ireland, Italy, Latvia, Malaysia, Netherlands, Russia, Slovakia, South Africa, Spain, Sri Lanka, and Turkey. This provides an unparalleled opportunity to gain key insights and tap into global trends. Helping buyers to identify unique products from around the world, the show will feature nine pavilions. These include Taste of Nova Scotia; Taste Cork; Food & Drink Wales; Scotland Food & Drink; the Italian Trade Commission; Orkney Quality Food; and Drink Chambre D’Agriculture De Dordogne, as well as further flung Dadao TONGTU (Beijing Expo) and Iran International Exhibitions Co.

April 2018

EAT. DRINK. SLEEP

Food & Drink Expo

The show will provide buyers from the grocery, wholesale, foodservice, manufacturing and speciality retail sectors with a wealth of information and product sourcing opportunities all under one roof. Nearly 1500 suppliers will showcase their latest innovations to thousands of visitors across the newly five-strong co-located events. For the first time, this year Food & Drink Expo will run alongside four complimentary shows – Foodex, Farm Shop & Deli Show, National Convenience Show and new for 2018, The Ingredients Show. With over 100 live events and 250 speakers across the show portfolio, Food & Drink Expo retains its position as a show that owners and buyers in the food and hospitality business can’t afford to miss. The cross sector visibility at show offers a unique opportunity for buyers and business owners to not only learn from their business peers, but also to take inspiration from new trends impacting the industry.

Dan Dixon, Sales Director at Food & Drink Expo, said: “The show only takes place every two years but provides a unique, first-hand opportunity to see some of the most exciting and ofthe-moment products on the market. The event also affords buyers and representatives from foodservice and grocery industries the chance to meet the people behind these businesses. In an ever more digitalised world, this is often an invaluable opportunity to understand product USPs, as well as offering the opportunity to build oneto-one relationships with key people.” Exhibitors showcasing healthy foods are expected to attract a huge amount of attention at Food & Drink Expo. With consumers in the UK and further afield continuing to seek out lowcalorie, low-fat, free-from or sugar-

18

free options, brands will be keen to showcase products that fit into these growing categories. Among the brands exhibiting their products in April will be: Bridor, Radnor Hills, The Real Olive Co, Folkingon Juices, Tudor Tea & Coffee, and Fruitypot.

Pavilions and cross country representation As consumers continue to broaden their horizons, world cusine has flourished. Be it ready meals, raw ingredients, Thai or Caribbean, impressive growth is regularly being achieved as retailers spice up their aisles, with new products, new variants and even new cuisines. This year, visitors will be able to see and sample produce from over 25

The Grocer Talking Shop Live Alongside the exhibition itself, Food & Drink Expo will once again provide an insightful series of live seminars sharing the very latest food and drink trends, tackling industry issues and quandries and examining predictions for the future. The collection of sessions will be hosted by some of the food and drink industries movers and shakers. The event theatre will provide the opportunity to enjoy lively discussions hosted by high profile speakers and garner astute market insights and ideas to support growth. With the one in five UK teetotallers wanting more from their soft drinks, the session from Graeme Loudon from CGA will help provide inspiration on how to refresh your stock with a deep dive into this booming market, from zero alcohol beer to spirit-free gins. Plus, a top mixologist will mix some enticing selections live on stage. Graeme will be joined by Adam Phoenix who is the Bar Operations Trainer at molecular mixologist focused cocktail bar, The Alchemist. A further session on ‘One mission, many choices – the blurring lines between retail and foodservice, and the key consumer trends spanning both sectors’ is set to provide some factinating insights. MCA and HIM will combine to provide their expert views on foodservice consumers and retail shoppers and how they are essentially the same individuals, and are affected by the same trends when on a mission to purchase food, whether for inhome or out-of-home consumption.


EAT. DRINK. SLEEP April 2018

Food & Drink Expo

Food scene stalwart and BBC Radio 2 presenter Nigel Barden will return to the show, hosting a session with the Happerley board on perfecting provenance. At a time when consumers have lost trust in much of the food they buy, full disclosure is a must for smart food producers. Nigel Barden will explore this hot topic with Happerley – the food provenance organisation, and the new standards they have implemented to benefit the industry and empower the consumer. The allstar panellist will include Happerley founder Matt Rymer, Peter Jinman OBE (CEO of Happerley, Head of Defra animal Welfare Committee, Former Head of Royal College of Veterinary Surgeons), CEO of Mid-Counties Co-operative Philip Ponsonby, TV presenter Cotswold Farm Park’s Adam Henson, Adlington Farm brand owner Rod Adlington and Cotteswold Dairy brand manager Rosanne McKewan. The fast-changing food and drink landscape means the industry must act quickly to meet consumer trends. Business transformation expert Kate Hardcastle will share her guide to what the future holds across foodservice and retail, and how connecting with customers can help you stay ahead of the competition. Later on, visitors can get the lowdown on creating a profitable food business as SME expert and best-selling author Karen Green takes to the stage to explain how to build a brand and carve

out your own successful category. She’s joined by Virgin Foodpreneur winner 2017, and Dragons’ Den contestant Nick Coleman, who went on to create The Snaffling Pig Co, who will give real-world examples of how to thrive in a tough marketplace. Also speaking at the show will be Love Food Hate Waste Ambassador Richard Fox, who will host an all-star line-up of food and sustainability experts including Manchester Metropolitan University Chartered Waste and Resource Manager Amanda Reid, The Co-Op’s Corporate Responsibility Manager Hannah Gallimore, renowned food writer and critic Matthew Fort and Adam Handling of the Adam Handling Group. These leading representatives from the academic world, retail and broadcast media, will discuss one of the biggest issues facing the industry today, tackle waste reduction, sustainability and the impact on business and society.

and Marketing Consulting Glowing Potential Emily Foster and Executive Director of MCA Simon Stenning. The Grocer Talking Shop Live has retail in today’s retail market covered, and visitors can also benefit from four other co-located shows where business advice will also be the order of the day. The Ingredients Show, which is new for 2018, Foodex, Farm Shop & Deli Show and National Convenience Show. Together they will bring together 1,500 suppliers from across the whole food and drink supply chain, from retailers to manufacturers, making it the place to do business in the industry.

To register for free, receiving entry to all five shows, visit www.foodanddrinkexpo.co.uk

From reformulation to reduced sugar options, the Sugar Tax is transforming how the industry talks about the white stuff. Business journalist Steph McGovern will discuss how the sugar debate is shaping sales. Discover how to communicate with customers about health, and whether the tax is going to be effective, alongside fresh market insights from MCA. The panel will include MD of Cawston Press Steve Kearnes, Director General of the British Soft Drink Association Gavin Partington, Founder and Dietitian at Nutrition

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EAT. DRINK. SLEEP April 2018

Manchester Cleaning Show 2018

The full programme for the second Manchester Cleaning Show has been announced. Already set to be bigger and busier than the first Manchester event held in 2016, the two-day event - being hosted at Event City in Manchester on April 11th and 12th 2018 - will see a packed conference programme focused on the future of UK cleaning. Issues focussed on will include raising professional standards, improving skills provision, the need for more robust and fair procurement practices and the impending recruitment crisis facing the industry. The conference programme will start with a kick-off session called Preparing for the Future, which will see the British Cleaning Council present the headline findings from their recent in-depth research into the sector. This will then be followed a series of themed sessions from a diverse range of speakers and organisations. Health and Safety will be very high on the agenda, with a series of workshops facilitated by the HSE. The potential impact of Brexit on employment will also be discussed by Bespoke Cleaning Solutions, while the consequences of the UK leaving Europe from a more commercial perspective will be explored by contract cleaning

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firm Cleanology SmartTask will be examining the issue of improved efficiency, while experts from the worlds of sales, marketing and PR will be demonstrating how digital channels and integrated communications can boost customer engagement and drive new business. Staffing, recruitment and employee wellbeing are set to be other key topics. In the exhibition area leading brands will be demonstrating their newest products. Nilfisk, Karcher and Killis will all be promoting the latest advances in their services and equipment, as will firms such as Floorbrite, Bunzl, SmartTask, Host, Duplex, Greyland and Prochem. Dennis Rawlins, Sebo, Vaclensa, Telelog, Templa and UhUb will also be exhibiting at the show, alongside niche suppliers including Osprey Deepclean, RPC, Arrow County Supplies, Biovation, GermXit, Moreclean and Cromwell Polythene. In addition, Jangro have confirmed that they will be bringing their popular double decker bus to Manchester, which was debuted at The Cleaning Show in London last year. Suppliers to niche sectors such as healthcare, retail and leisure, transport, public buildings

and window cleaning will also be well represented. The British Cleaning Council and The British Institute of Facilities Management (BIFM), who combined represent nearly every industry which works within the UK’s cleaning, hygiene, waste management and FM sectors, will also have dedicated stands. For more details of the Manchester Cleaning Show visit www.cleaningshow.co.uk/manchester


REGISTER NOW FOR THE REGIONAL CLEANING & HYGIENE EVENT

REGISTER NOW FOR YOUR FREE PASS WWW.CLEANINGSHOW.CO.UK Organised by

Supported by

In partnership with

WHO SHOULD ATTEND? Anyone who has responsibility for cleaning, hygiene or facilities management should attend this event.

Register now to attend the regional Cleaning

Contract cleaning companies

Show event dedicated to the cleaning and hygiene

Window cleaners

sector. Don’t miss this chance to test and source

Facility/office/business managers from a wide range of industries including:

new products and benefit from the free seminar

educational establishments - schools, universities etc.

finance/insurance - city offices, banks etc.

hospitals and healthcare establishments

industrial, manufacturing and warehouse facilities

leisure and hospitality facilities - hotels, restaurants, cinemas etc.

• Health & Safety in the

local and central government

Cleaning Industry

public services - ambulance services, police, fire brigades etc.

residential and nursing homes

retail and shopping centres

transport providers

programme. Registration is free of charge for all relevant professionals

FREE-TO-ATTEND SEMINAR The following sessions are free-to-attend to all registered visitors • The British Cleaning Council’s Research Report • Future Ready Workshops

• Business Promotion Workshops

www.cleaningshow.co.uk/manchester


PERCEPTION IS EVERYTHING!

April 2018

EAT. DRINK. SLEEP

Manchester Cleaning Show Preview

2018 marks 108 years since the death of Thomas Crapper the Victorian Plumber responsible for the creation of the modern-day toilet. So, what better time than to talk about toilets and more specifically, smelly ones! Toilets are, for most venues, a necessary evil. In Pubs, Restaurants and Bars they have to be provided by law, but the ongoing maintenance and cleaning of them can be a pain in the backside, particularly in older establishments where random drain odours can strike at any time! In a recent YouGov poll commissioned by Cannon Hygiene, over 97% of people The reality is that these are no longer acceptable in a world that would be put off returning to a restaurant or bar because of cares about environmental impact. More and more Eco-friendly poor toilets - that’s a massive influence! and recyclable innovations are being brought to market, take One of the biggest bugbears for those surveyed, alongside lack P-Wave’s Eco-friendly Easy Fresh fan system for example. It of soap and toilet tissue, were bad smells (63%) and most of gives off a constant fragrance from the plastic recyclable cover, us would probably agree that there’s nothing worse than the freshening a large washroom for 30 days! foul stench of a gents’ urinal wafting in as we devour our meal! The great news is that solving that stinky washroom problem doesn’t have to be a massive challenge. Simple and highly effective solutions are available to transform a bog that smells like a dozen Haddock that have baked in the sun for three weeks, into a sweet-smelling utopia! For the gents, the P-Wave deodorising urinal screens are a great start, with more fragrance than any other on the market. They also reduce splash back and release billions of friendly bacteria to tackle drain odour too, there’s even a rectangular one for the Trough urinals! For the ladies, P-Wave also offer a very simple, yet highly effective Bowl Clip, which sits under the lower toilet seat on the outside of the pan - tackling odours at the source! Until recently, timed aerosol units have long been the standard in restrooms - frightening the life out of customers as they spring into action every 10 minutes with a fragrance shower!

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With so many other things to think about, it’s easy to forget the WC’s. That said, when it comes to customer experience, the rewards from making some small changes can be huge! P-Wave offer market-leading air freshening products in the UK, for more information on their 30 day, 100% recyclable air care range, visit www.p-wave.co.uk


GREAT QUALITY JANITORIAL & HOUSEKEEPING TROLLEYS

We are a manufacturer and Supplier of Cleaning Products. Our extensive ranges of products are available for Hotels, Restaurants, Clubs, Shopping Centres, Hospitals and Care Homes. Our products are carefully designed and manufactured from quality row materials. We offer next day delivery for most products. Wholesale enquires are welcome. Cleaning Show 2018 onatStand D23 Visit us at Manchester CLEANING SHOW LONDON 2017 boot F07 BAYERSAN UK LTD WWW.BAYERSAN.COM SALES@BAYERSAN.CO.UK 02086417938


& ts in ud cos o cl t e on th pfr u no

smarttask A single solution to manage your hotel security & housekeeping services z time and attendance

z UK based support

z audits

z stock requests

z dashboard reporting

z holiday accrual

z payroll & invoice

z replaces paper forms

z shift scheduling

z mobile responsive app

z incidents capture

z manage supplies

z intelligent rostering

z in-house inspections

z security patrols

z Captures Time of Attendance and escalates to management if a staff member does not turn up on time z Provides a source of KPI Reporting, providing evidence for employee performance management z Simple Rota Planning, rosters can be pushed down to the employee via our Smartphone app removing the need to call

z

Replaces Paper Forms used for housekeeping checklist and damage/breakage reports, with a flexible App combined with electronic storage for manageable forms

z Facilitates Incident Capture including photos and GPS location to improve incident management and ensure incidents are dealt with

z z Centralised Holiday & Sickness Management including holiday requests, sign off’s and holiday accrual for full & z part-time workers z Real-time Active Screen & Reporting function to enable z management to see and advise when and where jobs are due to finish along with more important information z Integrates with accounting systems such as Sage to simplify payroll generation

Cost effective, cloud-based software solution can easily be deployed across a single hotel or a complete group Developed and Supported in the UK with our own in-house support and development teams Security Patrols to predefined routes by scanning checkpoint NFC tags to prove attendance, also allows employees to book on and off their shifts, make check calls and raise alerts

For further information please visit our website www.smarttask.co.uk or contact 01494 444044 or send an email to smarttask@skillweb.co.uk

See SmartTask on STAND A43 The Cleaning Show, ExCel London - 14th -16th March 2017 See SmartTask onatstand C11 at the Manchester Cleaning Show


EAT. DRINK. SLEEP April 2018

PI PIZZA LANDS IN LONDON Winging its way from Winchester Artisanal pizzeria Pi has made its way from Winchester to London with a top-secret pizza dough recipe and a whole lot of tasty toppings, now open on Battersea Rise. The original Pi pizza was born back in 2014 from a simple idea and a big dream. Following a stint working in a Florence pizzeria, first time restaurateur Rosie Whaley was inspired to serve simple, exceptional and honest food in a vibrant atmosphere you’d want to return to with your family and friends time after time. After three successful years in Winchester, Pi has brought a slice of pizza perfection to South West London with the new 85 cover restaurant on Battersea Rise, a stone’s throw away from Clapham Common. Pi’s artisan dough has been perfected by a team of Italian chefs and the secret recipe involves a 72 hour fermentation process resulting in a light, lean base with airy crispy crusts; the perfect vehicle for Pi’s creative combinations of the finest quality cheeses, meats and vegetables. Pi prides itself on a supplier led approach; working with a hand-picked selections of producers in Italy and closer to home, with tomatoes organically grown on the Isle of Wight. Pizzas are available as standard size; with the option for half and half, or as a 20 inch base to share with two or three menu options. Show stopping toppings include; Hampshire pork sausage, sliced desiree potatoes, garlic, thyme, caper crumb and nocellara

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olives; wild boar salami, red chilli and piquillo peppers; Lebanese spiced ground lamb with Turkish yoghurt and fresh parsley; and Old Winchester cauliflower cheese, chorizo and spinach. All pizzas can be pimped with whole balls of Burrata Pugliese or Bufala Mozzarella; a signature Pi twist sure to please London’s army of cheese lovers.

To complement the pizzas, Pi’s menu also features small plates and salads to start or enjoy on the side. Guests can expect the likes of cauliflower and Old Winchester arancini, garlic and thyme flatbread with olive tapenade and truffle ham with Pecorino. Pi’s wine list has been curated by Rosie and her team with the menu in mind and offers a wide


EAT. DRINK. SLEEP

selection of organic reds and whites. Boasting a 25 seat bar area, Pi welcomes guests for aperitivos and after dinner drinks, sure to be an attractive offer after a glance at the impressive cocktail list.

Pre Pi, owner Rosie Whaley worked in fashion design, and she has used her creative flair to personally design the restaurant interiors. A key focal point of the dining area is a living tree which won Rosie over as soon as she saw it, letting this take centre stage details are kept simple in the dining area with exposed brick adding a rustic touch. The tables are hand carved from fallen oak trees from woodland in Salisbury and banquet seating is finished with colourful Azilal Moroccan rugs hand-picked by Rosie at the Medina in Marrakech. An open kitchen off the dining room allows guests a glimpse of

April 2018

Tempting tipples include smoked chocolate Manhattan, pear and rhubarb Collins and the Fur Coat a refreshing combination of Henricks Gin, elderflower, vanilla sugar lemon juice and Prosecco.

Pi’s pizzaiolos at work and the eyecatching woodfired pizza oven, sparkling like a disco ball with mirrored mosaic finish. In the bar area, a dramatic ceiling installation of hanging dried flowers adds colour and a feminine touch.

Rosie comments; “It’s been three whirlwind years since we brought Pi to Winchester and I’m so excited to have opened a second site. Londoners have an insatiable passion for pizza and I hope we can bring a slice of something special to the table.”

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EAT. DRINK. SLEEP April 2018

Commercial Catering Equipment

First details of 2018 ceda Conference announced The annual ceda Conference is fast approaching and details of the two-day industry event are coming together. Held at the Hilton Hotel, St George’s Park, London on 26th and 27th April 2018, the Conference is the premier event of the Catering Equipment Industry attracting distributors, manufacturers and representatives of other associations representing major end user groups. Day One of this year’s Conference (Thursday) sees the ceda AGM take place in the afternoon, followed by an informal networking dinner in the evening. Friday is the Business Day featuring some top class speakers. Friday evening is the formal Gala Awards Dinner where the coveted ceda Awards are announced. The ceda Conference is noted for top class speakers on both industry specific topics and general business issues. Amongst this year’s speakers is Nigel Barden. Nigel is a food & drink broadcaster, who works with Simon Mayo on his BBC Radio 2 shows and is the food correspondent for BBC London. He specialises in promoting British ingredients and artisan producers, particularly in his role as chairman of judges for The Great Taste Awards, Farm Shop & Deli Awards, World Cheese Awards, British Cookery School Awards & host of the National Fish & Chip Awards. Our host for the Thursday evening and Friday Gala Dinner and Awards is Richard West, a highly acclaimed international Professional Motivational Speaker. A lifetime spent in motorsport, Formula 1 motor racing and international commerce enables him to speak firsthand about business

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and sporting experience on the subjects of Creating and Maintaining High Performing Business Teams, Creating and Managing Change, and The Attributes of Leadership. ceda Director General Adam Mason is looking forward to this year’s Conference, and believes it’s going to be the best yet, “As the leading industry trade body we see firsthand the growth in the catering equipment sector, and this is replicated each year in the number of delegates that attend Conference. As the Conference gets bigger, the standard gets higher, and so does expectation. We’re quietly confident this year’s programme of events and speakers, of which there are still more to announce, will be our finest yet and we can’t wait to disclose more details as and when they are confirmed.” For more information about the 2018 ceda Conference please visit cedaconference.co.uk. More details and speakers are being added each day, so please check back regularly for updates.


OUTSTANDING CONTROL POSSIBLE WITH NEW CASTEL’PRO COOKWARE BY CRISTEL

April 2018

EAT. DRINK. SLEEP

Commercial Catering Equipment

France’s leading cookware manufacturer, Cristel, has launched a new professional range of saucepans, stewpots, large cooking pots, shallow sauté pans and frying pans.

Cash In On Easy Outdoor Cooking Without A Barbecue Any catering establishment with a garden or patio area can maximise profits by tempting customers outside and the best way to encourage that is to provide a special, al fresco menu - ideally cooked in sight of diners. Many operators don’t want to serve traditional barbecue food, especially in light of the well documented rise in healthy eating. Also, when space is limited, barbecues are not always a viable option. The quickest, cheapest and easiest way to cook al fresco is to invest in a space-saving portable induction hob or contact grill. Both can be used outdoors as long as a convenient power point is available and both are suitable for cooking a wide range of menus. Best of all, they’re ready to cook as soon as they’re switched on and they’re easy to clean and store away. Pantheon’s highly versatile, plug-in induction hob is ideal for indoor or outdoor use. It has a durable stainless steel body and offers 10 temperature settings ranging from 60° to 240° via touch controls. It also has over-heating protection and an LED timer display. Pantheon also has a range of contact grills with ribbed or smooth finishes across chrome, cast iron and the latest ceramic models. Because these items are ready to use virtually instantly and very easy to clean afterwards, they can be utilised as desired without any special planning. Also, they provide a valuable secondary cooking facility, both for front and back of house, for the less clement portion of the year.

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Designed in collaboration with some of France’s leading chefs, Castel’Pro provides an outstanding level of response, giving chefs exceptionally accurate control on any cooking surface or in any oven. Castel’Pro cookware features a unique, 5 ply fabrication using a layered combination of 18/10 stainless steel, aluminium and induction stainless steel. This patented process has resulted in the most lightweight five-ply cookware available today. The cookware’s sensitive thermo-diffusing properties allow heat to transfer rapidly and evenly without the formation of any hot spots. When removed from the heat source, cooling is equally fast. Other unique features common to Castel’Pro include: •

Wide, accurate pouring rims preventing drips or spillages that could result in burning and oxidisation

cast, stainless steel handles that stay cool and are ergonomically shaped for a comfortable grip

handles that are riveted and welded for maximum durability and are able to withstand the most intense use

rounded pans that allow easy access to every part, even with a whisk, meaning that the most delicate sauces and mixtures can be made in them

Durable fabrication that will hold its shape in the most demanding conditions.

Castel’Pro is available for next day delivery exclusively from KitchenLab UK.


EAT. DRINK. SLEEP April 2018

Commercial Catering Equipment The blast chiller-deep freezer is an important item of refrigeration equipment that allows Chefs, Bakers, Pastry Shops and Ice Cream Makers, to organise their workload, reducing management cost and realising considerable product and time savings. Blast chillers are usually found in most professional kitchens; they are specially designed to meet strict food hygiene and safety standards making them a vital piece of catering equipment.

Blast Chillers for Food Hygiene and Quality A wide range of blast freezers and chillers that all meet the quality and standards of HACCP (Hazard Analysis and Critical Control Points) regulations, needed to chill or freeze food quickly and safely. With a selection of trusted products from the Sincold range available, you’ll find a blast chiller to meet your requirements, whether a small café kitchen, hotel, patisserie, catering college, hospital or a catering food service. One of the main reasons to buy a blast chiller is food hygiene compliance, rapid cooling to between +3ºC and -18ºC means shock freezers reduce the amount of time foods are left at dangerous temperatures, otherwise known as the danger zone. This is when food sits at between +8ºC and +63ºC for a length of time and dangerous bacteria can grow; to keep within food safety legislation, commercial kitchens should use a blast chiller when necessary to cool or freeze food within a safe time frame.

The fast cooling offered by a shock freezer is also vital in providing a high-quality food service. The quicker the cooling the more taste, texture and nutrition is retained in the food. For professional kitchens seeking high quality, this makes a blast chiller a catering necessity. Blast freezers and chillers also help to extend the shelf-life of food, essential for event catering and anyone preparing and cooking large quantities of food and storing for any length of time.

Blast Freezers And Chillers For Any Professional Kitchen With such a wide choice of shock freezers available, there really is something to suit every kitchen and budget. Our compact blast chillers from Sincold are perfect for small counters and footprints, yet still come packed with all the features expected from a blast freezer. This includes both soft and hard blast chilling settings, perfect for rapidly cooling both delicate foods such as fish and cakes as well as higher density or fatty foods such as meat joints. Alternatively, our advanced blast chiller models offer more automated control and easy to use touchscreen settings, available in both compact countertop sizes and larger reach-in models. Customisable features mean you can upload tailored cycles and create a recipe book of pre-set programs to meet the demands of your fast-paced and efficient kitchen. You’ll also find many of these blast freezers come with more specialised options, such as a special cycle for ice cream and a raw fish sanitation cycle.

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EAT. DRINK. SLEEP April 2018

The Grand Hotel & Spa, York – Yorkshire’s only AA-rated five star hotel – has today (12 March) doubled in size with the official opening of 100 new luxury hotel rooms as part of its £15 million redevelopment. The ribbon was cut by Sir Gary Verity and Lord Mayor of York, Councillor Barbara Boyce, alongside The Grand’s General Manager Philip Bolson and Splendid Hospitality CEO Stuart Bailey. The development doubles the number of five-star hotel rooms in York, generating an additional £1.7 million of annual visitor expenditure for the local economy.

The Grand Hotel & Spa Opens 100 New Luxury Rooms Combining the traditional values of its historic setting along with modern facilities to accommodate the 21st century guests, the new luxury rooms have been carefully designed to provide guests with an opulent experience. The rooms are inspired by The Grand’s Edwardian past as the headquarters of the North Eastern Railway. Complementing the hotel’s pre-existing 107 rooms, the sumptuous interiors of the new rooms include marble-finished bathrooms and luxury bath products as well as Egyptian cotton linen. Philip Bolson, General Manager of The Grand Hotel & Spa, York said: “We’re so excited to unveil our stunning new rooms as part of our redevelopment and extension plans. It’s a pleasure to stand beside Sir Gary Verity and our Lord Mayor of York, Councillor Barbara Boyce, to commemorate the occasion.

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“Our new rooms will undoubtedly provide an incredible boost to the York tourism and leisure economy, and expand our luxury offering to leisure and business travellers from around the world.”

opening of The Rise Restaurant, Terrace & Bar serving fresh, seasonal dishes, and the refurbishment of Hudsons by Craig Atchinson, The Grand’s three-AArosette fine dining restaurant.

Sir Gary Verity, Chief Executive of Welcome to Yorkshire said: “I’m delighted to be part of the official opening of this amazing new development of luxury rooms at The Grand Hotel. Since the hotel opened eight years ago it’s gone from strength to strength, continually adding to the luxury experience it offers its visitors. Welcome to Yorkshire is very proud to be associated with the enhancement of such an iconic and historically important building, which I’m sure will continue to attract more tourists from across the world.”

The Grand has also recently opened a new exclusive, luxury space, the White Rose Lounge. The Lounge creates a home-away-from-home environment with complementary, locally-sourced food and drink plus TV screens, iMac working stations and areas for both business and relaxation. Works are set to begin on an Arrival Lounge in spring 2018, which will enhance the guest check-in experience.

The new accommodation is part of the hotel’s £15 million expansion and refurbishment, which in 2017 saw the

The Grand Hotel & Spa, York, is the only five-star hotel in Yorkshire as designated by the AA’s national star ratings scheme, the Hotel Quality Standards. For more information, visit www.thegrandyork.co.uk


EAT. DRINK. SLEEP April 2018

Technology

Future-proof your hospitality business with Star Today restaurateurs have the choice of a traditional POS terminal or new and innovative tablet POS which has taken great strides in recent years to provide the versatility and mobility increasingly required within hospitality environments. Driven by the growing prevalence of Cloud-based software, a tablet POS solution can provide a number of benefits including reduced investment costs, easy setup and flexibility to immediately react to market changes, not to mention a wide range of features to enhance your hospitality business. Star makes secure tablet POS a reality

combine the flexibility and cost savings of tablet POS with the reliability of traditional POS.

Star has always led where others have followed when it comes to tablet POS, pioneering change within the POS printing industry by partnering with undoubtedly the largest selection of tablet POS software houses and integrators today. Recognising the distinct shift towards Apple iOS POS solutions in recent years within hospitality, Star has responded by providing solutions that seamlessly

Star understands that managing an estate of multiple tablets and paired Bluetooth devices means it can be operationally difficult to maintain the right connection between the right peripherals and devices. Connection may be lost given that cable-free communication can be affected by obstacles such as brick walls and even fridges and microwaves.

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Direct connectivity with a tablet enabled by Star has solved these issues with a range of solutions that provide a secure, reliable connection without the need for a POS terminal. The Star TSP143IIIBI Bluetooth printer provides an AutoConnect function for iOS after power on or an out-of-range situation thus ensuring functionality at all times while the Star TSP143IIIU will communicate and charge simultaneously and directly via the Apple supplied lightning cable with an iPad, iPod or iPhone for reliable USB communication.


EAT. DRINK. SLEEP April 2018

Technology

Looking for an AirPrint™ solution? Wirelessly print via the network without installing specific printer drivers with the new Star TSP654II AirPrint, the first 80 and 58mm receipt and ticket POS printer to be Apple AirPrint certified. The TSP654II perfectly meets the requirements of the first Apple AirPrint printer given its 300mm/ second print speed, high quality 203 dpi print output, compact footprint and aesthetic design. With AirPrint support pre-installed on iOS devices, you can easily connect to and print from the required printer.

Upgrade to the Cloud with Star CloudPRNT™ technology

terminal or PC, avoiding complicated network configurations. The Star TSP654II, TSP743II and TSP847II label, ticket and receipt printers as well as the SP700 kitchen printer can easily be upgraded and transformed into a Cloud printer by simply using the cost-effective HI X Connect interface. Alternatively, the TSP654II HI X printer with builtin interface is cloud-ready and is one of the lowest cost kitchen / front of house Cloud printers on the market able to communicate with all integrated Cloud solutions as well as provide local POS receipting if need be.

Fitted to the compatible printer models, the HI X Connect interface boasts a variety of connectivity options and Development Tools to provide a versatile future-proof solution. WiFi, USB and Ethernet connections can all be used concurrently with the printer printing on a first come, first served basis. Star is continually innovating and launching new products that respond to a rapidly evolving marketplace. As we continue to increase the number of software partners who integrate our products, Star reinforces its position as the leading POS printing solution provider for the dynamic hospitality sector.

With the growth of online ordering, the Star HI X Connect interface incorporates Star’s digital receipting service and provides an ideal upgrade path to the Cloud. The versatile, feature-rich interface with new Star CloudPRNT™ technology provides intelligent printing for a range of hospitality applications, offering unparalleled flexibility for remote receipt and order printing. Star CloudPRNT enables remote printing directly and securely from a web server to Star printers anywhere in the world without the need for a local POS

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6 Steps to enhancing the guest journey

Follow the Guest is Hoist Group’s way to ensure that you have more satisfied and returning guests by enhancing the guest experience. When your guests check-out, their level of fulfillment will depend on the overall experience - not only during their stay, but before and after checking out, too. With the latest technology you can tailor the guest experience to make sure your guests check-out with a smile.

April 2018

EAT. DRINK. SLEEP

Technology

Follow the Guest

A

Booking

Before Arrival

• Book your stay via phone, e-mail, OTA or Website •   Confirmation Sent by E-mail or Text Message

•   Promotion offers: Early check-in/Upgrade •   Add products/information  to your reservation • Chat •  Discover Hotel Services •  Concierge •   Pre Welcome Message: ”We look  forward to your arrival in two days.”

On Arrival

During Stay

•  Personalized Welcome Message •   Easy check-in via your phone •   Smartphone as room key •  Upgrade offers •  City guide •  Present Hotel Services on landing page/TV

• Promote inhouse services and offers •  View bill •   Room service & Housekeeping •   E-shop  •   Use your own content on room TV •   Take part of conference agenda

• •  •  •  •  • 

Co •  •  •  • •  •  • 

Fu

Fu dig cen of 

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Departure Day

After Stay

•   Promotion offers e.g. Book your next stay •  Express check-out on TV or mobile •  Order a taxi • Late check-out offer •  Electronic Bill

•   Thank you message •   Feedback option together with TripAdvisor • Promotion offers. Book online!

Int Ac


Ready to deliver the

best guest experience and encourage

returning customers? V i s it u

s at St and 10 12-13t 5 h Apr il

Property Management

Managed Networks

Internet Access

Locks & Equipment

TV Systems

Guest Content

With products and services from our complete offering, you can tailor the guest experience to make sure your guests check-out with a smile. www.hoistgroup.com/follow-the-guest


• 75” LCD screen • Smart 4K Ultra high Definition • HDR performance level • Hitachi smarTVue portal and wireless connectivity • Built-in Freeview HD and Freeview Play • £1,499 exclusively at Argos

April 2018

EAT. DRINK. SLEEP

Technology

HITACHI LAUNCHES AFFORDABLE 75” SMART 4K HIGH DEFINITION TV High spec and big screen for under £1,500 With the Commonwealth Games in Australia coming up in April, two Royal Weddings and the World Cup this summer, it’s never been a better year to invest in a larger screen. And now there’s an affordable way to super-size. With the launch of this dazzling new 75 inch Smart 4K Ultra High Definition TV, Hitachi has again shown its commitment to bringing quality and innovation to consumers at an affordable price. The new TV offers incredible value for money at £1,499, and delivers superb viewing quality with its large

LCD screen with dynamic, colourenhancing HDR. This big-screen entertainment hub is packed full of features including builtin Freeview HD as well as Freeview Play, enabling seamless switching between Live TV and Catch Up.

Republic of Ireland. Plug-in extras are hassle-free with 3 HMDI, 2 USB and built-in Wi-Fi. The TV is available now exclusively at Argos – typically available for home delivery within 5 days. Further information can be found at www.argos.co.uk/product/8043090

The Hitachi smarTVue portal with apps for Catch-Up, Social Media, News, Video on demand, Radio, Music, Weather – as well as Netflix and YouTube - gives you the freedom to watch your favourite videos, shows and movies on the big LCD screen whenever you wish. The product is also Saorview approved for use in the

Product Specs Television picture quality:

Digital features:

Connectivity:

Additional features:

LCD TV Screen. 4K Ultra HD display resolution. Screen size: 75 inches.

2 USB ports and 3 HDMI sockets. Smart TV. VGA input socket. Composite socket. Optical connection. Headphone socket. Wi-Fi enabled. Open browser. Suitable for wall mounting 600 x 400 bracket.

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Freeview Play digital tuner. Saorview approved for use in the Republic of Ireland. CI plus slot. Size of TV H96, W168, D7cm. Weight of TV 37kg (unpackaged). Size of TV with stand: H102.6, W168.4, D37cm. Weight of TV with stand: 37kg.

Energy efficiency information:

Energy efficiency rating: A+. On mode power consumption 160 watts. Annual power consumption 233kWh. Standby power consumption 0.5 watt.


Ready to deliver the

best guest experience and encourage

returning customers?

Property Management

Managed Networks

Internet Access

Locks & Equipment

TV Systems

Guest Content

With products and services from our complete offering, you can tailor the guest experience to make sure your guests check-out with a smile. www.hoistgroup.com/follow-the-guest


Trends in hospitality technology that restaurants should follow By Luis De Souza, CEO of NFS Technology What’s really going to make your hospitality brand stand out by 2020? Great food? Great facilities? Fantastic value? All of those things, of course. But according to a new study, the biggest brand differentiator for any business from 2018 onwards will be customer experience. Put simply, customer experience is your customers’ perception of how your company treats them. If they like how you do things, it affects the way they behave, building up positive memories and driving both engagement with and loyalty to your particular restaurant or hotel. So when looking at the top trends in hospitality technology in 2018, software that enables a great customer experience comes top of my list. There’s no doubt about it, creating the perfect customer experience requires a lot of knowledge about your customer. Personalised service is highly valued by guests, but to get it right requires a lot more than guesswork.

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Leading edge hospitality software including EPOS and hotel property management systems capture important information about each guest, building up a complete picture of their preferences and likes.

Another major trend in hospitality technology for 2018 is linked with today’s increasing demand for easy access at all times.

As Forbes commented recently, “big data gives us trends and insights with uncanny accuracy – there is no reason not to create a more personalised experience that caters to a customer’s individual needs.”

Customers – and particularly the millennial generation – are now used to accessing all areas of their lives via their smartphone or laptop. The financial services and insurance industries are moving massively on this at the moment, and hospitality is following suit.

The loyalty-building element of customer experience can receive a big boost from this kind of technology, because armed with knowledge, business owners can email guests and diners offers and rewards they know will hit the mark.

In today’s climate customers are increasingly looking to make transactions at the click of a button. With the popularity of apps such as OpenTable this is particularly true of restaurant reservations.


Business intelligence is a huge trend for 2018 after showing its worth in a tricky 2017. With comprehensive upto-date reports available at all hours of the day or night, a business owner can make sound decisions based on real information. For instance, stock is kept under control thanks to accurate forecasting based on genuine sales figures and identified trends. A final further trend in hospitality technology for 2018 is easy finance. The best software is now available as a rental option, keeping costs down and providing an immediate ROI, which is important in these times of rising food costs and exploding business rates. This year, experts are saying that hospitality technology is moving from ‘nice to have’ to ‘have to have’, and of course we wouldn’t disagree.

An online restaurant reservations solution such as that provided by Aloha EPOS software offers guests the opportunity to book tables 24/7 without ever having to make a phone call. It offers convenience for them and an additional stream of revenue for you because reservations can be taken around the clock, and it can be integrated with OpenTable if required. Staff, too, appreciate technology that is intuitive to use, which is why the latest generation of EPOS software in 2018 is made available as an app – load it and go; staff training is simple and they can be processing orders within a couple of hours.

for the restaurant, because the quick service means table turn improves. Head office management technology will continue to be an important trend for 2018 for multi-location businesses where it can be hard of keep track of the organisation end-to-end. The enterprise technology gives the business owner or manager access to real-time data via their mobile device, anywhere they have an online connection – this can include sales, stock levels, labour- and even whether

As times get tougher, and even some famous names fall by the wayside, it’s not just the efficiencies and savings created by EPOS systems that are important, although these easilyquantifiable elements are instrumental in giving businesses a competitive edge. It’s harder to quantify the value of an enhanced customer experience. But it’s already becoming apparent that in the rest of 2018, it may be the most valuable advantage that EPOS can bring to a restaurant business.

* To find out more about hospitality technology, visit www.nfs-hospitality.com

It enables the kind of seamless and effortless guest experience that today’s digital-savvy and time-poor customers require. Serving staff can take accurate orders on hand-held devices or tablets at tableside and send them instantly to the kitchen for action. Payment can also be taken rapidly at the table, with splitting the bill a cinch – good news for the increasing number of casual dining establishments, where groups tend to be larger. It’s also good news

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staff are dealing with any social media criticism efficiently.

April 2018

Technology


EAT. DRINK. SLEEP March 2018

eat

TICKLE ME | EXTERIOR DESIGN

Unrivalled market leaders, Catersales, are racing ahead in the hospitality industry.

Catersales continues to be busy designing and building the best new independents across London and the whole country. A member of ‘The Guild of Master Craftsmen’, Catersales is a trusted design, supply and fit-out company, recognised for its high quality service within the hospitality industry. With over 30 years experience and a strong portfolio to match, Catersales offers complete turnkey solutions. From consultation all the way through to aftercare, Catersales works with you to develop, visualise and fulfill your concept. The in-house design and building teams allow for each unique brief to be realised under one roof, resulting in a seamless and efficient process from start to finish.

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LUCA’S KITCHEN + BAKERY | BESPOKE DELI UNIT

- Petal, Tickle Me

Catersales is the perfect option for start-ups looking for guidance throughout the design, supply and build process. ‘Luca’s Bakery and Kitchen’, East Dulwich, is one such business that has flourished since opening. Catersales successfully injected new life into this local eatery by creating a functional layout and quality design, as well as supplying all the necessary equipment and furnishings.

Thanks everyone - love the new look! We are so grateful to you and your team!

EAT. DRINK. SLEEP March 2018

LUCA’S KITCHEN + BAKERY | INTERIOR DESIGN

eat

Since opening, Luca’s Italian founders have excelled in their product offering, serving freshly baked bread and handcrafted cakes, delicious deli–style goods - including Luca’s own signature olive oil, and vegan sausage rolls. The custom made counters, deli display unit, natural material palette and casual, industrial-style seating compliment the honest, humble quality of the produce. Another success story is ‘Tickle Me’ - a Caribbean takeaway in West Norwood. Catersales recognised the need for a new layout, using bespoke counters and seating in order to improve customer flow, as well as making service more efficient. The interior design mirrors the dynamic and vibrant brand identity with splashes of colour and playful graphics to create an upbeat and inviting space. As both the hospitality and design industry continue to innovate and flourish, Catersales continues to evolve to meet the demands of today’s market. With a variety of unique projects in the pipeline, the future looks bright for this growing business.

Say Hi! 020 8684 6500 SALES@CATERSALES.CO.UK WWW.CATERSALES.CO.UK


EAT. DRINK. SLEEP April 2018

Design & Refit

JAMES LATHAM ANNOUNCE EXCLUSIVE DEAL WITH DECOSPAN

Shinnoki Manhattan Oak

James Latham has agreed a deal to become the exclusive UK distributor for Decospan’s added value products which includes the Shinnoki, Querkus, Nørdus, and Look’likes collections. Decospan is a European leader in premium veneer processing and its unique production methods capture and enhance the beauty, colour, markings and structure of solid wood, combining these with the many advantages of a veneered panel.

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Shinnoki The new Shinnoki range offers prefinished wood veneered panels for architects, designers and furniture makers, allowing them to create stylish and distinctive interiors. Unlike regular veneered panels, Shinnoki products are supplied readyto-use and do not require further finishing. Available in sixteen on-trend finishes such as Manhattan Oak, Cinnamon Triba and Stardust Walnut, Shinnoki panels also offer phenolic laminate

Shinnoki Mineral Triba


Nordus Autumn Larch backs and matching edging plus, Shinnoki is as easy to work with as a melamine board, delivering time and cost-saving benefits while maintaining the natural, lively appearance of wood, both visually and to the touch.

Querkus Sourcing both sustainably harvested FSC® Certified European White Oak and reclaimed Oak timbers to produce the panels as well as unique and innovative veneer matching techniques, Querkus offers a designer unprecedented choice. Wire brushing and patented “saw effect” scratching options impart character, texture and authenticity to the meticulously assembled board meaning that no matter how they’re finished, the panels will look natural. Shinnoki Desert Oak Look’likes Salty Lime

New for 2018, the Querkus range, which includes Oak Natural, Oak Vintage and Oak Smoked, also offers flexibility and customisation allowing a specifier to select a panel that meets exactly their colour, pattern, touch and budgetary needs.

Reaction from architects and designers to all of these ranges has been really positive, and we are already seeing specifications coming through, particularly for high-end residential, retail, commercial and hospitality projects.” Look’likes Look’likes offer the great looks of real wood in an affordable and environmentfriendly product, benefits that every designer can appreciate. The Look’likes collection is made of real wood but not with the actual wood species. FSC® Certified wood species such as Ayous, Spruce or Poplar are given the appearance of a different wood specie such as Oak, Ebony, Teak or Zebrano. For more information: phone 0116 257 3415, e-mail marketing@lathams.co.uk or visit www.lathamtimber.co.uk

Nørdus Nørdus is inspired by Scandinavian and modernist style which allows designers to create simple, yet practical interiors that are timeless. With Nørdus, only the best softwood and Birch is collected and carefully processed into finely cut veneer. Advanced surface treatments reinforce the unique beauty of the wood and highlight its 3D aspect.

Querkus Oak Vintage

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Chris Sutton, Managing Director of James Latham said, “Decospan has been a strategic partner of James Latham for a number of years now and this agreement is fantastic news and fits perfectly with our plans to develop this sector.

April 2018

Design & Refit


EAT. DRINK. SLEEP

Design & Refit

April 2018

Duke’s Deli in Lanark receives successful makeover from QED

Glasgow-based retail and catering specialist QED has recently completed a successful refurbishment project at Duke’s Deli, a popular café and delicatessen in the historic market town of Lanark, South Lanarkshire, Scotland. Duke’s Deli is owned and run by young entrepreneur Stuart Anderson. It acts as the high street outlet for Battlefield Bakery, which is based on Stuart’s family farm, and where most of the food sold at the deli is produced. This includes bread, sandwiches, paninis, cakes, desserts, fresh coffee, wine and beer. Stuart acquired Duke’s Deli in 2016 and, after running it for just over a year, decided to put his own stamp on the business by doing a complete refurbishment. This included the installation of a brand-new serve-over counter from the QED Avalon range with refrigerated and ambient counter top displays and back-bar shelving. In addition, a selection of new stainless-steel food service equipment was carefully integrated into the retail scheme. The refurbishment also entailed increasing the dining area of the café and introducing a new range of contemporary tables and chairs to provide an enhanced dining experience for the customers. The result has been a complete transformation of the business, with greatly improved display areas for food and drinks and a much more practical environment in which to present the products and serve the customers. According to Stuart, there has been a measurable increase in food and drink sales since the refurbishment was completed, together with a lot of compliments from the customers about the improved ambience and comfort of the café. Duke’s Deli, which is located on Castlegate in the heart of Lanark, is open 9 am to 5 pm Monday to Saturday and also holds evening wine tasting events once a month until 8.30 pm. In anticipation of the future success that the new look business will deliver, Stuart is optimistic about the prospect of opening at least one further Duke’s Deli outlet in the future. For further information visit: www.qualityequipment.co.uk

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How hotels can renew mattresses responsibly When the time comes to renew soft furnishings, disposing of existing mattresses, beds and bedding can pose a huge headache for hoteliers. Not only must they consider how to remove them from the property, without disturbing guests, and find transport and somewhere to store them, they must also identify a reputable recycling operator, which can be a challenge too. A quick search online will return plenty of options for mattress disposal companies but for hoteliers looking to operate responsibly, and possibly reach corporate social responsibility (CSR) targets, more research is required. Companies offering mattress collection and recycling are not always what they seem. Sadly, there have been many cases of cowboy operators who charge businesses, local authorities and individuals for the removal and supposed recycling of their mattresses to only stockpile the mattresses in rented warehouse, leaving the building owner with a mattress mountain and all of the recycling responsibility. To avoid this, hoteliers should ask soft furnishing recyclers whether they can provide a full audit trail and chain of custody to demonstrate environmental compliance when selecting an operator. Reputable mattress recyclers will be able to provide details of their recycling methods and processes, including how they break down the products, where the extracted materials are sent to and

what they are used for. With all of this information, hoteliers can then make an informed decision on how best to dispose of soft furnishings. For those looking to improve CSR credentials, a recycler that contributes to the circular economy, where materials are manufactured, used by the consumer, recycled and reused as a new product, will help to reduce the environmental impact of operations. But the real challenge is ensuring that the new product that replaces the old, is manufactured using recycled materials sourced from the UK, thereby reducing the carbon footprint and environmental impact. Hoteliers also need to be looking at the mattresses they’re purchasing to see if there’s any components within them that can’t be recycled, and if so, choose a different one that can be recycled. There are many eco-friendly mattresses out there and plenty of suppliers of mattresses who take into account the end of life of the product.

have a lot of life in them; for example homeless shelters, hostels, or projects which supply reduced cost furniture for housing schemes. The Furniture Recycling Group (TFR Group) partners with hotels to provide a recycling service for used mattresses, reducing their impact on the planet, avoiding landfill and helping fulfil waste recycling targets. Having already recycled over one million mattresses since launch, TFR Group has identified both a social and business case for partners in the hotel sector to take notice of their responsibilities regarding mattress disposal. It offers hotels the chance to put in place a policy, ensuring they can respond to any new legislation that comes into force, or perhaps to be seen and credited as trailblazers in the industry – paving the way for responsible business practice and advocates of the circular economy. For more information on recycling mattresses responsibly and efficiently, visit www.tfrgroup.co.uk

Alternatively, hotels could work with the local community to find worthy recipients of mattresses which still

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EAT. DRINK. SLEEP April 2018

The Temperance Spirit Company invited to The Houses of Parliament

The Temperance Spirit Company has been asked to sample Teetotal GnT at a reception taking place at the House of Commons on Wednesday 7th March, under the auspices of the All-Party Parliamentary Group (APPG) on Alcohol Harm, as one product from the increasing range of high-quality alcohol-free and very-low-alcohol drinks now available. ‘’ We are very pleased to have been invited by Alcohol Concern to sample Teetotal G’n’T with the MP’s and to promote the benefits of producing adultstyled non-alcoholic drinks to give those who wish to moderate their drinking effectively by bars offering this growing range of premium drinks’’ says Gillian Venning.

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Andrew Misell Director Alcohol Concern Cymru, said, “There’s been a real lack of good soft drinks for adults for a long time. Many consumers who are drinking less alcohol, or who don’t drink at all, are looking for products that aren’t just sweet fizzy pop. Thankfully, things are starting to change. We’re seeing expert brewers producing quality beers at 0.5% and 0.0% ABV. We’re also seeing alcohol-free premixed drinks, such as the pub classic, the GnT. A number of these new drinks have reached supermarket shelves. Our hope now is that both alcoholfree beer and alcohol-free GnT will become a normal offering in pubs and bars across the country.”

Since coming to market in December 2015, Teetotal G’n’T is now stocked in a wide range of pubs and restaurant as well as in farm shops and upscale retailers such as Harvey Nichols and Fenwick’s. To build on the current success of Teetotal G’n’T, a new drink Teetotal ‘Cuba Libre’ will be launched at The Northern Restaurant and Bar show in March. Watch this space.


EAT. DRINK. SLEEP

Brocket Hall Unveils its Spring Exhibition

The exhibition, which is held in the Watershyppes building in the heart of the Brocket Hall estate, signals the first of many such events that will feature the best contemporary British and international artists curated by the respected gallery. The main contributors to the first exhibit are leading British landscape artists Louise Balaam and Janette Kerr, two of the most respected contemporary painters of the genre, and both members of the prestigious Royal West of England Academy. Their techniques and inspirations differ, but both artists create energetic and compelling works of art. Louise Balaam’s canvasses draw on the English landscape tradition exemplified by Turner and Constable. Intensely atmospheric and emotional, they are a fresh response to a quintessentially familiar environment.

April 2018

In a dynamic collaboration between the stately home Brocket Hall and the Chelseabased Cadogan Contemporary art gallery, an outstanding exhibition of paintings is on show in the naturally perfect setting for the leisurely contemplation of contemporary art.

Louise Balaam

Janette Kerr.

a vibrant display of paintings by Nicola Bealing. Bealing’s art appeals on a very personal level, a riot of bright colours, her work introduces a note of human exuberance to the majestic depictions of nature. And in further contrast there is a singular selection of the work of Israeli artist Itzchak Tarkay in a piece titled, ‘The Fiancée’ - a delicately drawn study evoking contemplation and serenity, striking yet another chord within this lively experience.

In contrast, Janette Kerr’s approach is viscerally robust. Her canvasses surge with vigour in an attempt to capture the planet’s harshest conditions.

Founder of Cadogan Contemporary, Christopher Burness, says: ‘The aesthetic sensibilities of our gallery are quite wide ranging - from representational landscape painting to abstraction. The first series we are presenting at Brocket Hall are landscape and figuratively based. We hope to introduce a wider range of the gallery’s artists as time goes on.’

Complementing this dramatic selection, Brocket Hall will also be showcasing

Michael Longshaw, Managing Director of the Brocket Estate, has

Itzchak Tarkay

been responsible for rekindling the property’s long-held ties to the art world, not only via this initiative but through the founding of the Lady Caroline Lamb Arts and Entertainments Club which held its inaugural evening last month. Michael Longshaw commented: ‘Brocket Hall has a long tradition of supporting the arts. In fact, you only have to look in the stately home itself you to see the wealth of our legacy here. As such, we embrace our affiliation with Cadogan Contemporary and look forward to championing a refreshing new wave of talented artists under their careful curation.’ To make a reservation please contact Reception: 01707 368700 reception@brocket-hall.co.uk

Nicola Bealing

Itzchak Tarkay

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appearance means increased productivity, improved efficiencies and better stock management.” Proven to remove warp sizing after only a single wash, the One Wash range is proving very popular across the industry. “Our Ultima 70/30 cotton rich One Wash range has been welcomed by our customer base as they strive to reduce rejection rates,” says White.

April 2018

EAT. DRINK. SLEEP

Housekeeping & Laundry Services

Are cost savings blocking your bookings pipeline? As businesses, we’re always looking for ways to reduce costs and boost profits. Cheaper alternatives for toiletries, towelling, bed linens, and those little extras, can seem like a savvy solution to save money, but sometimes the pressures of cost efficiencies can mean that standards start to slip. It would be easy to think that guests wouldn’t notice these simple changes, but a recent PwC report on hotel loyalty shows that these amenities are precisely what guests value most, and such cutbacks could actually be hurting your bookings and reputation. The PwC Consumer Intelligence Series Report stated, “Both business and leisure travellers say room quality is the #1 reason for choosing a hotel”. What’s more, booking comparison site Trivago cited great quality basics as the two things that matter most to guests – white, breathable bed linens and plush pillows for a great night’s sleep, and oversized soft bath towels for a touch of luxury.

So how can you ensure your rooms are of the quality guests are looking for to achieve those highly prized repeat bookings, without bursting the business budget? 52

“But it is the Ultima Percale product that has us most excited, we’re sure it will receive an even greater response when it’s launched later in the year.”

This is a dilemma that commercial luxury linens supplier Tonrose understands well from its customers. “Some have made this mistake in the past, downgrading their linens in an attempt to save money,” says Managing Director, Paul Haden. “What they have found is that cheaper alternatives are often a false economy – guest satisfaction plummets and the products don’t last as long, since they’re not engineered to withstand the rigours of the laundry lifecycle.“ While Tonrose has a rich 100-year heritage of providing high quality linens to hoteliers and commercial laundries, the company refuses to stand still and is putting innovation at the forefront of business strategy. Following significant investment into product development, Tonrose has launched One Wash™ to specifically address the perennial problem of cracked-ice creasing. Caused by residual sizing set into the textiles, cracked-ice creasing is costing the hospitality business time and money. “Guests are looking for the perfect hotel experience and flawless bed linens are an essential part of this,” says Head of New Product Development Paul White. “With many housekeeping teams having only 20-30 minutes to turn down the rooms, fewer linen rejections from inferior quality and poor

Tonrose’s innovative One Wash range solves troublesome cracked-ice creasing

As the industry sees a growing trend for higher thread counts to meet customer expectations, innovation will prove a key part of adapting in order to secure those ever-coveted 5* reviews. In this increasingly demanding hospitality industry, it’s crucial to keep the bigger picture in mind, considering every step of the supply chain. It’s now more important than ever that textile suppliers, laundries and hoteliers work together to ensure the perfect guest experience, balancing luxury with commercial sensibility. It’s only through this collaboration that businesses can come out on top.

For further information about Tonrose, including the One Wash™ range, contact 01254 239 900 or visit tonrose.com


Quality that speaks for itself At Tonrose, we’re passionate about linens. Leading supplier to hotel and commercial laundries for the past 100 years, it’s safe to say we know a thing or two about textiles. Whether it’s crisp, white, breathable bedding; sumptuously soft towelling; or flawless table linen, our products are designed for satisfaction, engineered for endurance.

Choose Tonrose for reliable quality that exceeds expectations.

www.tonrose.com


DOMESTIC MEETS COMMERCIAL WITH myPRO FROM ELECTROLUX PROFESSIONAL

April 2018

EAT. DRINK. SLEEP

Housekeeping & Laundry Services

Electrolux Professional has unveiled the all new myPRO washer and dryer range. Engineered to bridge the gap in the market for a laundry solution that sits between the domestic and commercial markets, myPRO meets the needs of small businesses including hotels, bed and breakfasts, hair and beauty salons, sports clubs, facilities management companies and restaurants. myPRO presents an opportunity for small businesses to bring their laundry in house, or for those which may be struggling to keep up with the constant demand for clean linen, towels, mops and cloths while working with domestic washers and dryers, to improve the quality of their output. The new laundry range offers significant benefits over domestic appliances as it completes a wash cycle in half the time, thanks to a host of professional programs. Additionally, great wash results are guaranteed time after time thanks to the Electrolux SpeedCare drum, while peace of mind is provided through the professional warranty designed for light commercial use. Mick Christian, Regional Training and Demonstration at Electrolux

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Professional – Laundry, UK comments: “myPRO represents a reliable investment for small businesses which produces best-in-class results on a realistic budget. The bespoke solution will mean business owners no longer need to worry about their ability to remove tough stains from linen, or about whether the linen will be ready on time, so they can spend more time tending to their customers’ needs. “During the product development of myPRO we prioritised durability, speed and quality, with additional focus on eco-innovation and the end result will save water, energy and consequently, money.” For more information please visit www.electrolux.co.uk/myPRO, or our social media channels; @ElectroluxProUK on Twitter, and also LinkedIn. Quick facts to compare myPRO to conventional domestic machines: • 3 times longer lifetime due to more durable construction with professional components • Up to 50% faster with professional programs • Great results every time thanks to the unique Electrolux SpeedCare drum • Warranty for professional use

Electrolux Professional Telephone: 08444 631 261 www.electrolux.co.uk/professional


Electrolux Professional Laundry Solutions

We

offering you peace of mind

myPRO laundry solutions The Professional heart for Small Hotels and B&B’s Long life, High speed. Top quality. Thanks to their Professional heart, Works today, works in 10 years’ time*: Washer and Dryer designed to last 3 times longer than domestic machines Time savings thanks to a variety of professional programs1 Warranty for professional applications

Saves water. Saves energy. Saves money. Quite simply, myPRO has a Green soul! The smart professional washing machine with A+++ energy efficiency Greater hygiene with dedicated disinfection programs Shorter drying cycle with Automatic Moisture Control

... and all the benefits you need on a sensible budget. myPRO gives you the advantages of a unique professional design with just the technology you need. A great and reliable investment that will serve you well for many years.

Electrolux Professional Phone: 08444 631 261 Email: epr.info@electrolux.co.uk Web: www.electrolux.co.uk/myPRO

* 3 cycles / day times 250 days / year. Follow us on Twitter @ElectroluxProUK

1 Washer

Follow us on LinkedIn Electrolux Professional UK


EAT. DRINK. SLEEP

Grahame Gardner

April 2018

Workwear solutions for all hospitality environments.

C

ombining more than a century of industry experience with the latest innovations in fabric, design and manufacturing, Grahame Gardner is positioned at the forefront of helping businesses across a variety of different sectors meet their workwear needs.

From the more classical uniforms, through to modern, bright and fully bespoke garments that push the boundaries of uniform and workwear design, Grahame Gardner prides itself on our ability to capture an organisation’s brand and personality ensuring that any team stands out from the crowd and is a true representation of their business and culture. The Grahame Gardner collections offer extensive ranges of sophisticated workwear of the highest quality and standard. Synonymous with style and innovation our exclusive ranges are ideal for organisations seeking to create a luxurious identity for staff and enhance their brand by providing customisable uniforms throughout the entire property; from management, front of house, concierge and spa staff to housekeeping, kitchen, bar, restaurant and banqueting teams through to your maintenance and gardening staff – we cater for all departments. With a vast range of choice, style and extensive colour palettes we also offer fully customisable garments from our Vitality, Advance and GFORCE Corporate

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ranges. Our collections present an exceptional range of flattering and stylish workwear solutions ideal for the Hotel, Spa and Hospitality environments. Combining style and comfort with practicality and form, our design options and in-house embroidery services will help bring your organisations’ professional identity to life through quality, innovative garments. From initial consultancy through to a presentation of options, we work closely with you to ensure the garments, designs and styles are perfectly suited to your establishment - all with a FREE design service to ensure we work as part of your team to deliver exactly what you need. Gemma Puffer, head of marketing at Grahame Gardner, said: “We offer one of the largest ranges of workwear in the UK, providing garments in a wide variety of colours, styles and sizes, using the latest fabrics and printing technologies to meet any company’s individual requirements. “We ensure every item is made to the highest quality and offers both style and comfort – something that’s vital not only for the wearer during the busy working day, but crucial when it comes to making a great first impression on the customer.” For more information please contact Grahame Gardner on: www.grahamegardner.co.uk sales@grahamegardner.co.uk


EAT. DRINK. SLEEP April 2018

Fever-Tree Launches Refreshingly Light: The UK’s Largest Range of Low Calorie Mixers Fever-Tree, the UK’s No.1 mixer brand1, is pleased to announce the launch of an extended range of low calorie mixers into UK bars and restaurants this month. The Refreshingly Light range will sit alongside Fever-Tree’s awarding winning regular tonics and mixers and will consist of eight low calorie mixers all made by blending fruit sugars with the same unique botanicals and ingredients as its award winning regular tonics and mixers, all of which are carefully sourced from small specialist suppliers around the world. Thirteen years ago, Fever-Tree co-founders Charles Rolls and Tim Warrillow, pioneered the premium mixer category, travelling to some of the most remote parts of the world to source the highest quality ingredients for their Indian Tonic Water. Two years later, they launched the world’s first low calorie tonic water, free from artificial sweeteners. Its ongoing success and popularity illustrates the growing consumer appetite for great tasting, low calorie mixers which the extended range will cater for. The introduction of the Refreshingly Light range marks a new pinnacle of innovation in the soft drinks and mixer category, reflecting Fever-Tree’s pioneering credentials, continued investment in NPD and commitment to providing consumers with

1 Retail sales value, figures announced 24th Jan 2018

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the greatest possible choice. The launch of the new range creates a full portfolio of mixers which all contain less than 5 grams of sugar per 100ml, giving UK customers and venues the widest selection of low calorie mixers to date. Rose Black, Innovation Director comments, “At FeverTree we are proud of our position as pioneers of the premium mixer and how we have transformed the wider mixer category. The Refreshingly Light range reflects the same commitment to the highest quality ingredients, botanicals and taste that is at the heart of all of our products and we are delighted to be able to offer bars and restaurants a choice of options free from artificial ingredients and sweeteners across our whole portfolio.” As part of extending the range, Fever-Tree has taken the opportunity to refresh its low calorie brand, creating a distinctive name, Refreshingly Light, that not only reflects the quality of products but the crisp and clean flavour profiles of the new range of tonics and mixers. The Fever-Tree Refreshingly Light range will be available in wholesalers and on-trade accounts from March 2018 and will include a flavoured tonic range of Mediterranean Tonic, Elderflower Tonic, Aromatic Tonic and Lemon Tonic, as well as mixers designed to complement the complex flavours of dark spirits such as Ginger Ale and Madagascan Cola.


EAT. DRINK. SLEEP April 2018

LG HVAC Systems

You can’t see it, you can’t hear it, but, you can feel it. A true hospitality experience How comfortable guests feel during their stay is essential to a hospitality establishment reputation yet at the same time owners must consider how much energy in operational cost they are willing to take on. LG HVAC solution is the answer to the problem. Lobbies are large spaces some with high ceilings that require year round availability of heating cooling and ventilation LG ducted or cassette fan coils with HRV cool heat and ventilate large spaces effectively making comfort more accessible than ever before. When guests checking LG AC control activate the air conditioner in the room creating the perfect climate by the time they walk in the door. Guest rooms are where people really want to feel relaxed and comfortable. LG provides a total solution for guest rooms, dinning and bar areas to meet the best quality of comfort and energy saving with a variety of indoor units with Heat Recovery Ventilation provide a constant stream of fresh air to ventilate the room and maintain optimum temperature thanks to LG multi V smart load control. The low noise indoor unit in the guest room has been designed to be as quiet as possible for maximum comfort. LG control interface displays temperature humidity in comfort levels with the design that easy to read and control. On Demand the LG Multi V™ heat recovery system channels the indoor unit excess heat to the Hydro Kit system generating water temperatures of up to 80 degrees Celsius to be used to heat indoor pool, or hot water consumption in guest rooms and kitchens without increasing energy used for the heat recovery system which allows simultaneous independent heating and Cooling by moving heat energy from one area to another. To be able to effectively manage extensive and complex HVAC system LG Controls provide the ideal solution with its Touch Central Control to manage not only the HVAC but also other ancillary establishment components such elevators, pumps, lights etc to save and control energy consumptions and maintenance locally and remotely. LG central control system provides a variety of Solutions saving running costs and efficient energy control, the peak wattage function limit peak energy usage by controlling indoor units they can also set schedules in advance for certain times. Its energy

Extensive range and styles of indoor units and Heat Recovery Ventilation

Heat recovery system with hydro kit using wasted heat from indoor units and generate hot water.

management enables monitoring all operational details in power consumption visual Navigation show current operation status on floor plan in one view controller can be easily accessible via smartphone for your convenience moreover improve building management system connection makes the LG control solution compatible with existing building management systems. Also for buildings which are located near beaches the world’s only LG Ocean Black™ paint or Gold Fin™ technology prevents corrosion of outdoor unit due to salty sea breeze for exceptional durability and long lasting performance. LG HVAC equipment distributed and extensively supported by Space Air 37 years experience in distributing air conditioning equipment since 1980 supported by un-matched accumulated data of over 22 GB supports the product through Architects, Specifiers, Contractors, Facility & Maintenance companies with design assistance, specifications, after sale support, logistics, spare parts and on/off site support to all customers from Guildford and Bristol sales offices.

Contact us on 01484 478 715, sales@spaceair.co.uk or visit our website www.spaceair.co.uk

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Mood Lighting From relaxing to romantic, LG puts you in total control with the ability to customise your colour and create a palate of LED lighting. Warm, cool or classic, illuminate your personal space with just the right hue.

Stylist

Air conditioning is a system for controlling the humidity, ventilation, and temperature in a building.

Choose your own mood colour

Stylish design solution for all applications. Residential, Commercial, Retail, Office complex, Hotels, Health Centres, Hospitals. ( 01483 478 715 * marketing@spaceair.co.uk 8 www.spaceair.co.uk

Space Air Ltd - Official distributor of LG Electronics


EAT. DRINK. SLEEP April 2018

Banquette Seating Woodhouse Contract Furnishers are a family-run company established since 1972. Banquette booths and bar seating are just some of the products designed, manufactured and installed by Woodhouse Contract Furnishers.

Seating Woodhouse Contract Furnishers operate countrywide delivering a unique service tailored to their clients’ exact specifications. Each project is individually designed paying particular attention to the customers ideas and requirements. Combinations of traditional furniture and custom built booths can be combined to reflect todays’ contemporary design requirements “We are a family run business, established since 1972, supplying a design, manufacture and installation service of bespoke seating and contract furniture to the leisure industry. We also offer a refurbishment and re-upholstering service to bars and restaurants throughout the UK”

Tub Chairs & Cubes Aimed primarily at the contemporary end of the market, the tub chairs can be combined with free standing or custom fitted booths to deliver flexible seating combinations to satisfy a modern lifestyle. You can choose from the samples shown here or you might prefer to upholster your chairs in a unique material. We can accommodate all requirements.

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Chairs The Woodhouse Contact Furnishers choice of chairs range from the modern to traditional. All chairs are made from solid beech, are screwed and dowled and can be finished in a range of finished. Upholstered seats can be provided and finished in customers own choice of material.


EAT. DRINK. SLEEP

Contractors Stools

April 2018

The Woodhouse Contract Furnishers choice of stools range from modern to traditional. All Stools are made from solid beech, are screwed and dowled and can be finished in a range of finishes. Upholstered seats can be provided and finished in customers own choice of material.

Tables The Woodhouse Contract Furnishers choice of tables range from modern to traditional. All tables are made from solid beech, are screwed and dowled and can be finished in a range of finishes. Table tops come in three materials: Ash MDF, Solid Ash and Solid Beech and can be cut with seven different profiles

Profiles • • • •

T.R.E. Square Edge Scallop Painted Edge

• • • •

D.B.S. Incut Bull Nose Wood Finishes

All items of furniture can be stained in any of the finishes listed here: • Dark/Rich Mahogany • Repro Mahogany • Golden Oak • Antique Pine • Natural Mahogany

• • • •

Rosewood Dark Oak Walnut Brown Mahogany • Medium Oak • Jacobean • Yew

For technical reasons connected with the litho printing process, these colours are representative only.

Contacts Please contact us at the address below or submit the enquiry form. We value your custom and promise that none of your details will be passed on to other parties. T: 0109 565879 E: enquiries@woodhouse-contracts.co.uk W: www.banquetteseatingcontractors.co.uk Woodhouse Contract Furnishers, Todwick Road Industrial Estate, Dinnington, Sheffield, S25 3SH

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Contract Furniture Group

Europa International

3R Telecom

www.contractfurniture.co.uk info@contractfurniture.co.uk +44 (0) 115 965 9030

www.europainternational.com contact@europainternational.com

www.3rtelecom.co.uk info@3rtelecom.co.uk +44 (0) 1992 574 650

+44 (0) 20 8676 0062

Uniform Express www.uniformexpress.co.uk sales@uniformexpress.co.uk 01295 709774

Adactus

James Lathams

enomatic

www.lathams.co.uk marketing@lathams.co.uk +44 (0) 1384 234444

www.enomatic.co.uk sales@enomatic.co.uk +44 (0)1603 76846 Opt. 2

www.adactus.co.uk sales@adactus.co.uk +44 (0) 1844 269090

WMF Coffee Machines

Fever-Tree

www.wmf-coffeemachines.com/en_uk

sales@wmf.uk.com +44 (0) 1895 816100

www.fever-tree.com info@fever-tree.com +44 (0) 20 7349 4922

Agua Fabrics

Audrey Gaffney Associates

equipline

www.aguafabrics.com info@aguafabrics.com +44 (0)20 8205 0050

Sky Sports www.business.sky.com sb2b@sky.uk +44 (0) 84442 411 411

www.audrey.ie info@audrey.ie +353 (0) 46 906 4190

www.equipline.co.uk info@equipline.co.uk +44 (0) 1895 272236

George Thomas Joinery

NFS Technology

www.gtjs.co.uk reception@gtjs.co.uk +44 (0) 1384 637 825

www.nfs-hospitality.com info@nfstechgroup.com +44 (0) 800 731 8451

Eat.Drink.Sleep - April 2018  
Eat.Drink.Sleep - April 2018