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eat.drink.sleep September 2015

Independent Hotel Show 2015

* Worldwide Oktoberfest * TEQUILA & MEZCAL FEST *


Contact Us For more information on the publication or to talk about advertising within the next issue. Contact one of the team via the details below: Publication Manager

Richie Pankhurst 01843 580 862

Publishing Director

Tony Little 01843 448443


Jeremy Tring

September 2015 4 6 10 15 20 29 41 57

Industry News Editor’s Choice Business Matters Technology Shows & Events Eat. Drink. Sleep.

To find out more visit our website:



EAT. DRINK. SLEEP September 2015

Industry News

Police proposals ‘could prevent pub closures’ Pubs and bars stand to benefit from proposed changes to police funding, with leading industry voices arguing they could even lead to fewer closures. Under plans released by the Home Office, police forces in areas with a high density of pubs would receive greater funding in an attempt to crack down on alcohol-related crime. The proposals could mean police have less incentive to close premises or restrict trade because of the knock-on effect to their funding. The Government argues the link between alcohol and violent crime puts added pressure on police forces and costs the UK £11bn every year. Association of Licensed Multiple

Retailers (ALMR) chief executive Kate Nicholls gave the plans a cautious welcome but voiced concerns about the correlation between alcohol and violent crime. “This could present us with the opportunity to foster a closer relationship between licensed premises and the police. If police can see the link between a vibrant and flourishing night-time economy and the funding they receive, this could be a positive partnership,” she said. “However, alcohol has been placed at the top of the list of drivers of crime. It fails to mention that alcohol consumption is declining, along with alcohol-related crime and antisocial behaviour.

“Population density is also a factor. We are wary that such an emphasis on alcohol as a driver of crime across the UK may distort police priorities.” Alan Miller, chair of the Night Time Industries Association — whose members include late-night pubs and bars — said the advantages venues bring to local areas far outweigh the negatives. “All the evidence demonstrates serious crime is decreasing. Later licensing hours have resulted in people spreading their drinking out, and young people are drinking less than before. Where there are pubs and bars, there are enormous benefits of employment, revenue, culture and fun.”

£1.7 million Fake Vodka Seize

Frontrunner emerges for £100m Yo! Sushi deal A private equity firm is reported to be lining up to make a £100m acquisition of casual dining group Yo! Sushi. Inflexion Private Equity is understood to have emerged as the frontrunner to buy the 70-strong restaurant chain, according to Sky News. It is thought to have been given a period of exclusivity to seal the deal with Yo! Sushi’s current owner Quilvest. However it could yet fall apart, according to the report. Other rival bidders who were thought to be interested in the chain, founded by Simon Woodroffe in 1997, include 3i, Morgan Stanley Private Equity and Mistral Equity Partners, a New York-based fund.


Over £1.7 million worth of fake vodka has been found in a raid of an illegal factory in Widnes, Cheshire. The fake vodka was found in containers at an industrial unit. The fake vodka can be potentially toxic and is very dangerous if consumed. People who thought they were getting the vodka for a cheap price could be posing a great threat to their health.

harmful poison. You should always buy alcohol from shops and other licensed establishments that can sell alcohol; you should also always check the price because it make look like your getting a good bargain butthis is often too good to be true; you should look at the label to make sure that quality is not poor and the product is not misspelt.

In total 130,000 litres was found in the factory. The vodka was found on Friday after a raid by the police and custom officers.

Also make sure that you know the brand well, if the brand is unusual and you have never seen it or heard of it, don’t buy it just in case, it is better to be safe than sorry.

There are symptoms to look out for you are drinking fake vodka or any other fake alcohol; these are nausea, vomiting, abdominal pain, drowsiness and dizziness. Drinking it can lead to kidney or liver problems and even coma .Methanol, the substance found in fake vodka. can cause blindness. There are four simple ways to make sure you do not consume any of this

Sandra Smith, of HMRC, said: “As well as potentially risking the lives of people drinking the fake alcohol, this factory had the capacity to rob taxpayers of millions of pounds in unpaid duty – money which should be spent on vital public services. There is a full investigation underway but no one has yet been arrested.

Britain has become a ‘brewing powerhouse’ as new figures show a brewery is opening in Britain every other day. According to the British Beer and Pub Association, there are now more than 1,400 breweries in Britain, opening at a rate of three a week. Ahead of the Great British Beer Festival, community pubs minister Marcus Jones said: “Today’s figures show Britain is back on the map as a global ‘Brewing Powerhouse’ with three breweries opening up every week. “We gave the world the IPA and the Great British pint has been revered ever since. This brewing boom means we are not only creating some of the world’s best beer that we all enjoy in our local pub and at home but also

thousands of jobs and a multibillionpound boost to the economy.” He added: “There is an increasing confidence in the beer and pubs sector with pubs diversifying, community ownership of public houses starting to take off and a booming brewing industry. We are determined to build on this momentum and our strategy of lower taxes, less regulation and a growing economy is the best way to support this thriving and diverse sector.”

a versatile a drink beer is. It can be paired with food just as well as wine can and the boom in brewing means there’s now a beer for everyone – all the way from a sessionable pint of English bitter or locally produced lager on to hoppy craft brews and boozy barley wines or imperial stouts served at the end of a meal with a cheeseboard.”

According to beer sommelier Sophie Atherton, there has never been a better time to be a beer drinker. “The variety of beers brewed in the UK today is world class and lends itself perfectly to showing off what

Kew Green Hotels acquired by Chinese investors Jury’s Inn launch new UK Staycation Guide

With many Brits looking for cheaper and easier holiday options, staycations are now more popular than ever. To help with this trend, Jurys Inn Hotels have launched a new Staycation Guide for the UK & Ireland. From Devon to Aberdeen and everywhere in between, the guide lists over two hundred attractions across Britain and Ireland, offering a wealth of ideas to suit any taste and occasion. Whether it’s historical landmarks or scenic landscapes, day-trips or longer outings, there is plenty on offer. With an easy-to-use interface, the guide is broken down into 17 different staycation ‘regions’ with various cities and attractions listed in each. Each ‘region’ also includes travel times and directions to make planning a staycation even simpler.

Major Holiday Inn franchisee, Kew Green Hotels, is expected to expand across the UK and Europe following its acquisition by a Chinese investor. HK CTS Metropark Hotels Co acquired Kew Green (which owns and operates 54 hotels within the UK) from Goldman Sachs and TPG for a sum believed to be around £400m. Senior management of the group, which includes CEO Paul Johnson, has been retained. HK CTS Metropark said that relationships with the existing franchise partners will also remain unchanged. Johnson said: “We are delighted that HK CTS Metropark Hotels has chosen to invest in Kew Green. Their support will allow us to continue our aggressive growth strategy as well as giving us access into the rapidly growing Chinese tourist market.”

Jeremy Muhan, chairman of HK CTS Metropark called the purchase of Kew Green a “tremendous acquisition”, and said that it provides the company with a “strategic growth platform” within the UK and across Europe. He said: “Investing overseas will enable us to bridge Chinese tourism with the rest of the world. The acquisition of the first rate Kew Green Hotels business is the first step and it gives us this ability and provides a platform to grow from.” Kew Green is currently the franchisee of 45 Holiday Inn hotels, 44 of which it owns. The company also operates hotels under brands including Holiday Inn Express, Crowne Plaza, Ramada Encore, Ramada and Courtyard by Marriott. It also manages two independent hotels, the Richmond Hill in South West London and the Grand in Brighton.



Britain now a ‘Brewing Powerhouse’ as beer industry booms

September 2015

Industry News

EAT. DRINK. SLEEP September 2015

Editors Choice

Power on the go for smart phones As smart phones get slimmer and more powerful with the ever increasing features that they offer, there is an increasing demand for more battery power. In fact the batteries in most smart phones today last a lot less than in “less smart” mobile phones from a decade ago! So never before has there been more of a need for a portable mobile phone charger that can top up the charge in your smart phone on the go. Pretty much all smart phones today use USB charging technology which is a 5V DC input. The amount of current that the phone takes depends on the design of the particular mobile phone, but most are around 1A. Phones will charge from either a 1A or 2A supply as the charge control is internal to the phone so you cannot overcharge your phone. Powersolve Electronics Ltd., part of the XP Power PLC Group, who have been a specialist in the design, manufacture and distribution of power technology products for the past 28 years now offer a very wide range of portable, rechargeable, USB chargers. These lithium battery based products can be as small as a credit card, which can top up your mobile by 50-70%, depending on type of phone, up to higher capacity devices which could power your phone for a week,


with normal usage making them the perfect product for anyone who may be away from a normal AC supply for long periods. Or they can charge any other USB compatible device such as Tablet PC’s, Digital Cameras, mobile GPS Systems or in fact any USB compatible device. These portable battery powered chargers can be recharged when empty, by the users own smart phone or tablet PC charger, or any USB charging device. Many of our products feature two USB charging outputs so you can charge two mobile devices at the same time from one portable charger. In addition to the portable chargers we offer a range of multi-port USB AC mains chargers, which can charge up to 20 smart phones or other USB compatible devices from one charging source. These are also ideal for use in bars, restaurants and hotels, where customers frequently need a phone charger! We offer very generous discounts to retailers and you can find full details of our products on

EAT. DRINK. SLEEP September 2015

Business Matters

Want to run your own B&B? Start now! The UK bed and breakfast industry is currently enjoying one of its best summers yet in a sector generating an estimated £1.4 billion in revenue annually. Offering the promise of developing a distinctive and personalised accommodation offer, it’s little wonder that many entrepreneurs wonder what it must take to set up and run their own B&B. Now Welcome Systems Ltd - the commissionfree, web-based hotel bookings system provider – wants to encourage more people to realise this dream by sharing its top tips on what it takes to start-up and manage a B&B. John Jones, Commercial Director at Welcome Systems Ltd, explains: “More than 1,000 new B&Bs have set up in the last year alone and we’ve been talking to our clients across the UK to find out how they’ve succeeded in this highly competitive market. “We’re delighted to share this expert insight. “Planning for the ups and downs brought about by weather, seasons and economy are just a few typical issues which emerged. It’s clear there’s more to running a top B&B than just cooking a great British breakfast although that almost certainly helps!”


Welcome Systems Ltd’s Top 10 Tips to Running a Great B&B • Put people first. If you can’t stand the idea of opening your home up to strangers, this isn’t the business for you • Find a good accountant with a track record of supporting accommodation businesses. They’ll discuss VAT registration and how your business should be structured • Running a B&B’s a full-time job for at least two people, and you might need other staff. Be prepared to work hard and make breakfasts, clean rooms and help answer guests’ questions • Online travel agencies (OTAs), such as, can drive a lot of business to your B&B, but charge high commissions of between 15-20%. Welcome Systems Ltd connects you directly with OTAs so you don’t have to manage multiple diaries • Keep up-to-date with insurance requirements and fire and health and safety regs • Many people use TripAdvisor to find B&B and check reviews in the process. Earn positive TripAdvisor reviews and maintain a free basic listing, or pay to include your contact details • Become a social media whizz – there are lots of easy-to-use free platforms and it’s a fantastic way of promoting your business and communicating with guests • Location, location, location. Do your homework and research the area you’re planning to set up in and pricing

A very Welcome Christmas for online bookings Some small hotels with restaurants are proving slow on the uptake when it comes to online bookings ahead of the 2015 Christmas season, says Mark Ellis, Product Director at Welcome Systems Ltd. “We’ve carried out a snap survey of 50 small hotels with restaurant facilities in the UK and found several offline factors that are causing businesses to fall behind their competitors,” explains Ellis. “The number one challenge are customers who book tables by telephone and then cancel at the last minute, or simply don’t show up. In many cases this is impacting profit margins by up to 15%. “By comparison online bookings show a minimal 3-5% cancellation or no-show rate. We believe this is because people who research a restaurant online and include their telephone number and email in a booking are more committed to turning up.”

Ellis adds that attractive and intuitive websites, excellent customer-service and convenience are all proving crucial in the battle for fully-booked tables in this increasingly competitive market. “There’s no doubt the future of restaurant bookings is online,” he says. “Google’s new 2015 Consumer Barometer confirms that online research is accounting for 31% of all sales in the restaurant sector.” As a result of these findings Welcome Systems Ltd will soon launch ‘Welcome Table,’ a system designed to help small hotels with restaurants take full advantage of the benefits of online booking. Ellis concludes: “We’re really excited about this new venture and its great software developments to help small restaurants. “Key features include front-of-house booking sheets, diary notes, multi-site functionality, customer data, social media integration, and bespoke customer email and SMS messaging.” Find out more by visiting:


EAT. DRINK. SLEEP September 2015

Business Matters

EAT. DRINK. SLEEP September 2015


CREATE A NEW LOOK FOR YOUR TEAM THIS AUTUMN As one of the pioneers of the uniform industry, Simon Jersey is ideally placed to provide help and advice on creating a new look for your team this autumn. The company has been supplying uniforms to hospitality teams for more than 40 years. It specialises in creating brand enhancing uniforms that are both stylish and hard working to ensure staff look and feel good throughout their shifts. The Simon Jersey collection includes more than 900 garments to cater for everyone from front to back of house. This includes Simon Jersey’s signature suiting range in its signature Qualitas2.0 fabric, which provides a chic and tailored look for managers and front desk teams. The range also includes a wide selection of shirts, blouses and dresses, aprons and tunics for housekeeping teams. New to the Simon Jersey catalogue for 2015 is an improved range of chefwear including Coolmax jackets to help staff keep their cool in the kitchen. A wide range of colours are available throughout the catalogue to help hospitality businesses create a cohesive team look that matches their brand. The majority of items in the range can also be personalised with embroidery or screen printing to further promote the brand. With the busy festive peak season just around the corner, now is the time to start thinking about how you can ensure your team look good while under pressure. For help and advice on creating a new uniform for your business speak to Simon Jersey. Simply call 03444 994414 to chat to a member of the team and place an order or visit to view the range and buy online.


EAT. DRINK. SLEEP September 2015

Business Matters

Electric Vehicles Are Here To Stay Owners of hospitality venues throughout the UK are being reminded of the benefits of catering for drivers of Electric (EV) and Plug-in Hybrid (PHEV) Vehicles. Lincolnshire-based Rolec EV, widely recognised as one of Europe’s leading designers, manufacturers and suppliers of EV charging points and accessories, issued the alert after the UK experienced dramatic increases in sales of EVs throughout 2014 - matching a global pattern. The award-winning company, based in Lincolnshire, is believed to provide the widest range of electric vehicle charging points in Europe and has manufactured and supplied over 30,000 charging points throughout the UK in the past two years. Nathan Black, Rolec’s PR & Marketing Manager, commented: “There are many obvious benefits for owners of businesses in the UK’s hospitality industry to offer EV charging points to an ever growing numbers of EV drivers. “While we as a company have been actively involved in the EV industry for over 5 years, it is only really in the last 2 years that we have seen a huge increase in EV sales. “With almost every leading car manufacturer around the world now introducing new EV and PHEV models, this monumental increase in EV sales is set to continue at an increasingly rapid rate. The types of electric vehicles available, and the range they can travel before needing a charge, are also constantly growing.


Even the sporting world has experienced the high levels of performance on offer via Formula E. “The Government is investing heavily too – more than £500million has already been put into the EV industry in the UK and much more has been made available to further stimulate and support the uptake of electric vehicles and increase the charging infrastructure. “Figures show that within the next 5 years there will be over 7.5million EVs on the world’s roads. This clearly illustrates the resources that people will be putting in and we are already getting lots of visitors to the UK looking for nearby places to charge their vehicles. “Running EVs is proving very economical for both businesses and fleets, and brings many environmental benefits. Rolec is proud to have so far supplied bespoke charging points to many household names including Tesco, Ryanair, Hilton Hotels, Holiday Inn, DFS and Next. “It is precisely because of all these positives that EVs bring that many leading companies throughout the world are investing heavily in charging points.” For more information about Rolec EV’s vast product range call 01205 724754, email or go to




EV REVOLUTION? According to the latest figures, the Electric Vehicle (EV) market is predicted to reach 7.5 million units in the next five years. Many of these EV drivers will be your potential customers, are you prepared?

EV : AutoCharge

EV : SecuriCharge

EV : BasicCharge

WallPod : EV

Rolec manufactures Europe’s largest range of EV charging solutions solutions for for sites like yours wishing to cater for customers who drive electric electric vehicles. vehicles. Rolec has manufactured manufactured and and supplied supplied 27,000 30,000 charging chargingunits unitsthroughout throughoutEurope Europeand and can offer EV charging charging solutions solutions for for every every vehicle vehicleand andlocation. location.Its ItsEV EVcharging chargingpoints points are approved by many many of of the the world’s world’s leading leading vehicle vehiclemanufacturers, manufacturers,including includingNissan, Nissan, Mitsubishi, Renault and and Vauxhall. Vauxhall.

Head office contact: t: ++44 (0) 1205 724754 f: ++44 (0) 1205 724876

Rolec Services Ltd Ralphs Lane, Frampton West, Boston, Lincolnshire, UK. PE20 1QU


September 2015


Business Matters

Electrolux Professional has unveiled the all new myPRO washer and dryer range. Engineered to bridge the gap in the market for a laundry solution that sits between the domestic and commercial markets, myPRO meets the needs of small businesses including hotels, bed and breakfasts, hair and beauty salons, sports clubs, facilities management companies and restaurants. myPRO presents an opportunity for small businesses to bring their laundry in house, or for those which may be struggling to keep up with the constant demand for clean linen, towels, mops and cloths while working with domestic washers and dryers, to improve the quality of their output. The new laundry range offers significant benefits over domestic appliances as it completes a wash cycle in half the time, thanks to a host of professional programs. Additionally, great wash results are guaranteed time after time thanks to the Electrolux SpeedCare drum, while peace of mind is provided through the professional warranty designed for light commercial use. Mick Christian, Regional Training and Demonstration at Electrolux


Professional – Laundry, UK comments: “myPRO represents a reliable investment for small businesses which produces best-in-class results on a realistic budget. The bespoke solution will mean business owners no longer need to worry about their ability to remove tough stains from linen, or about whether the linen will be ready on time, so they can spend more time tending to their customers’ needs. “During the product development of myPRO we prioritised durability, speed and quality, with additional focus on eco-innovation and the end result will save water, energy and consequently, money.” For more information please visit, or our social media channels; @ElectroluxProUK on Twitter, and also LinkedIn. Quick facts to compare myPRO to conventional domestic machines: • 3 times longer lifetime due to more durable construction with professional components • Up to 50% faster with professional programs • Great results every time thanks to the unique Electrolux SpeedCare drum • Warranty for professional use

Electrolux Professional Telephone: 08444 631 261

Electrolux Professional Laundry Solutions


offering you peace of mind

myPRO laundry solutions The Professional heart for Small Hotels and B&B’s Long life, High speed. Top quality. Thanks to their Professional heart, Works today, works in 10 years’ time*: Washer and Dryer designed to last 3 times longer than domestic machines Time savings thanks to a variety of professional programs1 Warranty for professional applications

Saves water. Saves energy. Saves money. Quite simply, myPRO has a Green soul! The smart professional washing machine with A+++ energy efficiency Greater hygiene with dedicated disinfection programs Shorter drying cycle with Automatic Moisture Control

... and all the benefits you need on a sensible budget. myPRO gives you the advantages of a unique professional design with just the technology you need. A great and reliable investment that will serve you well for many years.

Electrolux Professional Phone: 08444 631 261 Email: Web:

* 3 cycles / day times 250 days / year. Follow us on Twitter @ElectroluxProUK

1 Washer

Follow us on LinkedIn Electrolux Professional UK

Finding the right elevator for your needs can be a daunting process. From surveying and design to building and electrical work, there are a lot of things to consider. Terry Lifts can offer you consultation to find the best solution for all your access needs, supported by a comprehensive project management service. We have over 40 years’ continued trading experience in solving public and domestic access problems. Our multi-skilled staff and fully qualified engineers are capable of undertaking all your surveying, design, building and electrical and installation works. From initial consultation through to installation, you can trust Terry Lifts to exceed your expectations.

September 2015


Business Matters

Terry Lifts have a wide choice of lift designs available, catering for all needs and circumstances. Our product portfolio includes passenger lifts as well as scenic, bespoke, goods and platform lifts. In addition, we offer comprehensive aftercare with tailor-made Planned Preventative Maintenance, repair and modernisation schemes, irrespective of the lift’s age, manufacturer or software requirements.

Choosing the right lift for you Our Passenger lifts can transport 2-25 persons and they are available in both hydraulic and machine room-less traction, with many choices of high quality interior and door finishes. A Scenic lift is a great choice for atriums where they really can become the centrepiece of the design and ambience.

Lift Installations and Aftercare Made Easy

Many hotels and restaurants have requirements for bespoke goods lifts which can protect their staff from the stresses and strains of manual handling, and are therefore often considered essential for health and safety reasons. Installing a Goods lift means you distribute goods quickly, efficiently and safely between floors. Heavy Goods lifts require only a shallow pit and come in their own structure, so they slot in almost anywhere and are economical to run. A Dumbwaiter is a type of Service lift which is used to transport prepared food and drink in a sanitary way. It can be invaluable for a hotel or a restaurant, when there is a need to move goods around throughout the day. With a Dumbwaiter, it is quick and easy to move foodstuffs between any number of floors from a kitchen to a restaurant or hotel dining area. When purchasing a lift, it is important to consider safety and whether the lift meets all the relevant standards. User safety is at the forefront of Terry Lifts’ design and all our lifts come with the highest safety specifications. Our lifts also carry the CE mark and comply with Part M of the Building Regulations & British and European standards where appropriate. In conclusion, finding and purchasing a lift that is right for your needs is a complex process where a lot of factors should be taken into account. With an extensive experience in the lift industry and the customer at the centre of its philosophy, Terry Lifts are well placed to be your partner for your elevator and service needs.

Contact our friendly customer services team today to discuss your lift requirements in further detail: 0800 247 1228 or visit our website to learn more. 18

The turnkey solution for all your lift and service needs

Terry Lifts have over 40 years of experience in the lift industry. We are a UK-based manufacturer offering you a full project management service, customised to your needs. Our lifts carry the CE mark and comply with Part M of the Building Regulations & British and European standards where appropriate. Contact us today to discuss the wide range of solutions we can offer to meet all your lift and service requirements.

Commercial Lifts Domestic Lifts

For comprehensive details visit:

Maintenance, Repair and Modernisation schemes Call now to find out more:

0800 247 1228


September 2015


Shows & Events

Tequila & Mezcal Fest is the UK’s first ever and only festival dedicated exclusively to showcasing the very best bits of Mexico in the greatest ever agave extravaganza. Engulfing you in the ambiance, tastes, smells and music of colonial and modern Mexico, Tequila and Mezcal Fest returns for it’s second year, taking place, in London, on the 19 th and 20 th September, at Old Spitalfields Market and rolling out for the first time in the North West at Liverpool’s Maritime Museum on the 8 th and 9 th August. 2015 is the year of Mexico in the UK and the UK in Mexico, and to celebrate Tequila and Mezcal aficionados can sip their way through an exclusive collection of these two traditional Mexican beverages. Born with one objective, Tequila and Mezcal Fest aims to educate consumers on how to drink and enjoy Mexico’s greatest export - salt and lime will be banned at the door along with novelty sombreros: this is a sipping only zone. Some of the UK’s finest bartenders will be holding master classes on the art of


Mexican cocktail making, such as everyone’s favourite - the Margarita. Food connoisseurs will not be disappointed as they have access to a mouth-watering selection of authentic Mexican street food such as, Café Pacifico, Condesa Latin Tapas,

tastings as he delves in to the differences between Blanco, Reposado and Anejo categories. And what would a festival be without music? Superb entertainment will come from live bands, complete with Mariachi alongside Folklore dancers. There will also be some Mexican Art and a photography exhibition for art lovers. Specialty foods and handcrafted products will be available to purchase enabling you to take a little bit of Mexico home with you. Eduardo Gomez Resediz, Founder & Director of Tequila Fest comments, “This year is a special year for Tequila & Mezcal Fest as it is The Year of Mexico and UK, and to celebrate our

Barrio Bars, Tamal uk and Vera & Co catering. Delicious countries partnering – we will be cocktails will also be provided by extending the love throughout Barrio Bars. the country, stopping both in London and Liverpool, and Last year’s unprecedented allowing the chance for tequila success in London saw 1,000 and mescal fans around to agave enthusiasts descend upon celebrate alongside us.” the capital to discover the true Mexico. This year Tequila Fest will Be in with a chance of winning a aim to match that feat, with trip to Mexico by entering in to a raffle – it’s as simple as that. Find special guest speakers, such as further details on the website. Tomas Estes, Tequila Ambassador for Europe who will lead blind

photo: Anna Bruce

EAT. DRINK. SLEEP September 2015

Shows & Events The Independent Hotel Show is dedicated to championing the freshest talent in the hotel design industry and this year is no exception. The annual Hub design competition, supported by Bridge for Design, offers the leading lights in the sector a chance to showcase their vision and expertise in the creation and design of The Hub, a key feature area of the show. The Hub is an innovative and inspiring central networking area of the Independent Hotel Show, the only trade show in the UK dedicated to the needs and aspirations of the independent hotelier. The Hub design competition invited specialists to create a space that visually pushed the boundaries of interior design, sparked debate and offered an inspiring yet functional place to conduct business. The winning design for 2015 was submitted by Daniel Bryan-Harris and Amal Yusuf, of architecture and interior design practice Jestico + Whiles’ award-winning hotel design team, which has a global reputation for designing some of the world’s most prestigious hotels including W Hotel London, Andels Lodz in Poland, the Yas Hotel in Abu Dhabi and the recently completed Hard Rock Hotel Ibiza. The winning entry was decided by an esteemed panel of judges including Vanessa Brady OBE, Founder of the Society of British and International Design, John Legg, Editorial Director of Gearing Media Group, Mike Stiff, a qualified architect and Founder of Stiff + Trevillion, Andrew Linwood, Head of Design at Areen Hospitality and Daniel Hopwood, Owner of Studio Hopwood Ltd and President of the British Institute for Interior Design. Commenting on the Jestico + Whiles entry, Andrew Linwood says: “Jestico + Whiles had the most interesting and well-presented design. It starts with a strong


Independent Hotel Show 2015 announces Jestico + Whiles winner of The Hub design competition narrative concept – the whimsical relationship between the British and their weather – which is clearly extrapolated throughout the various major design elements: umbrellas, rain projections etc.” Vanessa Brady OBE adds: “Jestico + Whiles really seem to have grasped the thought process with inspiration, functionality and compliance, then adding specialities and finally raw talent” Commenting on their vision for The Hub, James Dilley, Head of Interior Design and Hospitality at Jestico + Whiles says: ‘‘Jestico + Whiles has chosen to focus on sense of place through the English obsession with the weather. Mundane as this may seem, when taken into a new setting, it can become a celebration of Englishness.

A glowing rainbow will signpost the Hub and the rainfall on a window will enforce the Hub’s role as a retreat from the hustle and bustle of the show. Suspended umbrellas, once the very signature of Englishness, create an abstract chandelier.’’ Visitors to the show can see Jestico + Whiles vision for The Hub brought to life during the two-day event. Held at Olympia West on 20 and 21 October, The Independent Hotel Show and The Hub offer a wealth of ideas and inspiration for the forward thinking independent hotel owner. For more information on the Independent Hotel Show 2015 and to register to attend for free, visit







EAT. DRINK. SLEEP September 2015

Shows & Events

Welcome to the Worldwide Oktoberfest now touring Northern England and London until November 2015.

The traditional German Oktoberfest started in 1810 as a public celebration of a royal wedding. It became an annual tradition in Munich and has developed into a 16 days public festival in Munich where up to 6 million people worldwide attend every year. Having its roots in a wedding party, the Oktoberfest is a celebration of love and life – a simple way to bring light and joy into ones everyday life – and now we bring it to England. Like at a wedding, the food and drinks are essential to the Oktoberfest. Therefore we have brewed our own Oktoberfest Beer (and transported it all the way from Bavaria); which is a fresh golden Lager with a touch of sweetness and a strong and slightly bitter aftertaste of the hops. It will of course be served in the traditional German measurements Mass (1.5 pints) and Stein (2 pints). Also served is the traditional German drink ‘Radler’, which is a delicious mix of


Everything is served in a true German atmosphere where Dirndls, Lederhosen, German Schlager and friendliness will give you the feeling of being at a royal lager and cold lemonade. The sweet and German wedding fest. sour flavour of the lemonade combined In short: We deliver everything to bring with the fresh and bitter taste of the the true German Oktoberfest spirit to Lager will stimulate your palate and is England and we are looking forward to cool and refreshing after dancing on the share it with our guests. benches. See you there and PROST! As a sidekick for your Lager we have See when we stop by near you and salty Brezels (pretzel). Combined pre-book your tickets here: together, the salt of the Brezel and the sweet freshness of the Lager, makes the perfect team for an evening of joy, laughter and dancing. We wish to give our guests a genuine experience of the Volkfest outside of Germany and therefore we also serve delicious German food such as Schnitzels, Bratwurst and Bavarian Chicken.

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EAT. DRINK. SLEEP September 2015

Shows & Events

Sleep 2015 Sleep 2015: Europe’s truly experiential hotel design & development event

Building on the brilliant success of Sleep 2014, this year’s event promises new immersive experiences, ingenious installations by celebrated industry names, thought-provoking conference sessions and exhibitors carefully selected for diversity, innovation and quality. With designs for the imaginative Sleep Set built concept rooms and Sleep Bar now well underway, several new additional features are announced for Sleep 2015. Following its successful Sleep debut last year, Snoozebox, the unique and adaptable portable hotel, will be returning, this time with a competition entitled Flexibility in which designers will be invited to create a concept for a pop-up guestroom focusing on flexibility in function, materials and technology. The winning entry will be installed in a Snoozebox, with materials supplied by Egger, and will be displayed outside the venue.

Baulmann Leuchten

In the Design Gallery, designers will explore the increasing ‘blurring of lines’ between different physical spaces and between the physical and the experiential. Specially designed spaces created by industry names will suggest ways in which the hotel space and the workplace as well as hotel and residential spaces could converge in the future as the way people wish to lead their lives continues to evolve. This topic will also be picked up in a Sleep Conference session, and will consider the emotional and practical issues and challenge assumptions about how hotels should be designed. The Digital Hub is also to make a return appearance to captivate visitors with some of the latest hi-tech applications for the hotel design sector.

Johnson Tiles



Every year, exhibitors and visitors report that Sleep is a great place to do business because it is focused, relevant and a high quality combination of the original with the established. Sleep newcomers will range from Loloey, with designs from its Studio Libeskind rugs collection, Danish lighting company Light Years and luxury brassware manufacturer Perrin & Rowe to The Vintage Fridge Company and Spanish tile company Cosentino. Amongst the many exhibitors returning to showcase their latest products will be: Agua Fabrics, Baulmann Leuchten, Crosswater, Dare Studio, Encompass, Kobe, Morgan Furniture, Laufen, OW Hospitality, Ultrafabrics Europe and Vescom. Sleep will take place at The Business Design Centre in London, 24-25 November 2015. A late night opening until 8pm on Tuesday 24 November, including a cocktail hour from 6-7pm, will give visitors the chance to take in the show and toast The Sleep Set winner announced at 7pm. Registration to Sleep 2015 is now open – tickets can be secured by booking now.

Sleep represents the best in hotel design, development and architecture. Our curated exhibition, concept spaces and conference inspire hotel interiors across the globe. Be part of something special. Headline sponsor

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Take Control with

September 2015

Reserva Room Signage from ONELAN

June 2015….. This range of compact and attractive digital meeting room signs clearly display the availability of the room and a summary of future bookings. Reserva is dynamically linked to your calendaring system (e.g. Microsoft Exchange) to ensure meetings displayed on screen are always up-to-date. The Reserva Room Signage range prevents double bookings and eliminates the distraction, confusion and frustration caused when two meetings are scheduled in the same room. Reserva includes the following features: • Can be customised with customer logo • Can be used to show other Digital Signage content • Fully interactive touch screen (optional) • Available in a range of screen sizes • Auto rotate for portrait or landscape installation


Reserva can proactively manage ‘no shows’ to help maximise workspace utilisation. Interactive Reserva room signage is also available with the following functionality from the room sign: book a meeting, extend or shorten a meeting, and require attendees to confirm their attendance in order to keep their room booking. O N E L A N d e ve l o p s n e t wo r k appliances for standalone and endto-end Digital Signage network solutions. The Net-Top-Box is a mul¬timedia, multi-zoned solution capable of Touch Interactivity. With a browser based user inter¬face, the system is fully multi-lingual and capable of dis¬playing both stored media and live media e.g RSS feeds, web pages and broadcast TV or locally streamed video. Further mem¬bers of the product family cater for Enterprise network management and integration with external data sources.

ONELAN’s Net-Top-Boxes are now installed in a wide variety of organisations across the world in markets including retail, schools, hospitals as well as corporates such as TalkTalk, the Financial Times and Virgin. ONELAN Ltd is based in Henley-onThames, Oxfordshire. Visit for further details.

eat.drink.sleep September 2015

Catering & Dining

EAT. DRINK. SLEEP September 2015


DARWIN & WALLACE SECURES RICHMOND SITE Restaurant and bar group Darwin and Wallace has announced a third London site in Richmond, which is set to open in November 2015. Managing director, Mel Marriott, said: “I am incredibly excited to be opening our third venue in my beautiful home territory of Richmond. “At Darwin & Wallace we always aim to avoid the obvious in all that we do with our properties, and this one is no exception as it is architecturally challenging. “Our strategy is to open unique sites in London’s local villages and really take a tailored approach to each new space, drawing inspiration from each area’s own individuality.”


26% of people surveyed by Odi’s Gluten Free have cited gluten intolerance as the hardest allergy and intolerance to live with, followed by dairy free (23%) in second place. Having a nut allergy was voted the third hardest to live with (18%) as egg free (12%) and lactose free (9%) made up the rest of the top five. A third claim there is still a struggle when choosing where to eat out as gluten free options remain limited despite the EU’s Food Information Regulations rules that came into force in December. Holly Wales, product development director at Udi’s Gluten Free, said: “With allergies and intolerances on the rise, the fact that people are fearing going to a restaurant, to a friends house or debating whether to go abroad or not is extremely worrying and more needs to be done. We know that there is still a lack of understanding regarding coeliac disease and gluten intolerance.” 1,300 people were surveyed by the Allergy & Free From Show on behalf of Udi’s Gluten Free.

The all day dining venue will reflect the ‘lively and playful’ area, but also the calm of the nearby Thames. The group currently operate No.32 The Old Town, Clapham and No. 11 Pimlico Road. Darwin & Wallace launched in August 2012 and is backed by the Imbiba Partnership.

HOSPITALITY ACTION ANNOUNCES SECOND LUNCH WITH SPORTING LEGENDS Former Rugby Union player Kyran Bracken will be entertaining guests with tales and anecdotes at the second Hospitality Action sporting legends lunch, on October 2nd.

Held at the Lancaster London during the Rugby World Cup 2015 and hosted by television and radio presenter John Inverdale (below), the legends lunch aims to raise money for the charity and presents an opportunity to network with industry colleagues. Chief executive Penny Moore, said: “Last year’s event was a resounding success and we are very much looking forward to hosting what promises to be a fantastic afternoon of entertainment raising vital funds for the charity once again.” To secure your place, contact Astrid Wears-Taylor on 020 3004 5503.

NEW GASTRO PUB BUSINESS SECURES INVESTMENT OF OVER £5 MILLION Newly created gastro pub business, Epic Pubs, will launch its first pub in Maidenhead with The Golden Ball. Team Epic has plans to grow quickly over the next few years with locations lined up in Haslemere, Surrey, Towcester, Northamptonshire and Essex in 2016. Andrew Coath (right), managing director, said: “We are excited to be launching this new venture, designed to bring dining choice to customers within our chosen locations. Our mission is about creating fantastic hospitality pubs that invest back into their local communities.” The new gastro pub business is spearheaded by Andrew Coath, an award winning licensee, and supported by operators Jonathan Taylor, Mark Austin and Wendy Twiddy.


Epic has secured investment of over £5m in EIS-qualifying shares for both freehold and leasehold properties.

Hobart Cooking Solutions is holding a series of free interactive sessions around the UK this summer, giving caterers and dealers the opportunity to experience its Bonnet range.

Greg Crump, development chef at Hobart Cooking Solutions said: “We want to show how the Bonnet Combi and High Speed Steamer can transform a kitchen with consistent quality results, increased flexibility, improved profitability, reduced costs and less wastage to name just a few of the advantages.” ‘CookSmart with Bonnet’ events will be taking place in Edinburgh, Peterborough, London and Taunton and will be led by Greg Crump. More venues are expected to be announced soon.

MCDONALD'S TRIALS TABLE SERVICE AT GREATER MANCHESTER SITE McDonalds has launched a trial table service for the first time at one of its UK restaurants. The trial, which will begin at the chain’s Mottram, Greater Manchester branch, is expected to be rolled out to 11 more UK restaurants later this month. Customers can place an order with a staff member carrying a tablet or use a ‘digital kiosk’ on the tables. A spokesperson for McDonald’s told national media: “We have listened to customer feedback and to meet their evolving expectations we are significantly investing in our restaurants to create an exciting new environment and improve the customer experience. "We are testing some new concepts, such as table service, whereby customers place their order via our new digital kiosks and then have their food brought to them."

The restaurant chain PizzaExpress has been facing protests in London over an argument regarding staff tips.

cards, we choose to operate a Tronc system, which is used by many in the industry.

PizzaExpress has been taking an 8% admin fee from staff tips paid on card, but denies it has been doing anything wrong.

"All cash tips go straight to the waiters who’ve earned them. It is then their responsibility to ensure that they declare any earnings they’ve made through cash tips to HM Revenue and Customs (HMRC) so they can be appropriately taxed.

The Unite union is leading the protest and claims that the restaurant chain is charging staff to process tips, while many other restaurant groups do not. Dave Turnbull, Unite officer for the food and drink sector, said: “The Restaurant Group, owners of Chiquito, Frankie and Benny’s and Garfunkels, hand 100% of tips paid on cards to staff. If they can do it, why can’t Pizza Express? “So you see it’s a choice – you can deduct an admin fee or not – and Pizza Express has chosen to skim a slice of their employees’ hard earned tips for no other reason than it can.” Last week, The Independent reported that Ask Italian, Belgo, Bella Italia, Café Rouge, Giraffe, Las Iguanas, Prezzo, Spaghetti House, Strada and Zizzi are all subtracting admin fees. An online petition to PizzaExpress CEO Richard Hodgson has been set up calling on the company to drop the 8% admin fee. Further protests are planned for the rest of the summer. When contacted by Eat Out magazine, PizzaExpress responded with the following statement. A PizzaExpress spokesperson said: “The allegations made by Unite in relation to PizzaExpress and tipping are incorrect. All tips, very rightly, go to the people that deserve them – our valued restaurant team members. "With respect to tips made by electronic

"To cover the administrative costs of ensuring that the Tronc system is managed correctly and fairly, and so that we meet our legal obligations as an employer, a small administrative fee of 8% is levied on the Tronc. Under no circumstances does PizzaExpress generate additional profit through the Tronc system. "We went to great lengths to set up this Tronc system which is chaired by a Troncmaster and run by a committee of waiters and pizzaiolos, who independently decide how tips made by electronic card payment are subsequently distributed between front and back of house restaurant team; a system run by employees for the employees. "We are proud that the committee chose to reward all team members who contribute to a fantastic customer experience by electing to give 30% of tips made by electronic card payment to our cleaners, pizzaiolos and other back of house team members (with the remaining 70% going to your waiter). We believe that PizzaExpress has great people at its heart and for this reason, we want to ensure that they keep their tips and ultimately, continue to deliver great service. "We already offer competitive rates of pay to all our staff, and tips are made in addition to that, along with further benefits and rewards.”




September 2015



EAT. DRINK. SLEEP September 2015


CASK MATTERS TARGETS VISITORS AT GREAT BRITISH BEER FESTIVAL The Cask Matters group is urging visitors to the Great British Beer Festival to sign up for its Cask Beer Uncovered programme. Cask Beer Uncovered is free of charge to all pubs and has registered close to 3,000 licensees and team members from 20 operators since its launch in March this year. The programme comprises five short online films which staff can watch at any time, followed by a multiple choice test. Staff who score at least 75% across all five modules can print off a personalised Cask Beer Uncovered certificate. Delegates can complete the modules either via their operator’s training platform with CPL Online, or through the Cask Matters website. Paul Nunny of Cask Matters, said, “We developed Cask Beer Uncovered to help operators meet their customers’ rising expectations of cask beer. Drinkers are becoming more knowledgeable about beer, and they expect to be served a great pint every time they visit a pub or bar. “Increasingly, they also expect the person behind the bar to know about the beers on offer – ingredients, flavour and what food to match with them. Cask Beer Uncovered aims to equip bar staff with this knowledge and enthusiasm, so that they can interact confidently with drinkers, resulting in increased beer sales and improved customer service.” Michael Lees-Jones, head brewer at J W Lees, said, “Cask Beer Uncovered is a great way of engaging team members with cask beer, telling them everything they need to know in bite-size modules that are fun to watch and can be fitted into their working day. “We’ve had a good response from all the team members who have started the programme, and the licensees tell us they can see an immediate improvement in the customer’s cask beer experience. We’re encouraging all our pubs and bars to sign up for the programme as soon as they can.” Cask Beer Uncovered is completely free of charge to retailers and their staff and represents a £2 million investment by Cask Matters, who are aiming to put 100,000 team members through the programme in three years. Funding for the programme has come from: Adnams; Caledonian Brewing; Carlsberg UK; Daniel Thwaites; Fuller, Smith & Turner; Greene King; Marston’s Beer Company; Punch Partnerships; Frederic Robinson; Shepherd Neame; St Austell; Wadworth; Charles Wells; SIBA; CAMRA and Cask Marque. CPL Online has provided its internet platform to deliver the training.


DRAKE & MORGAN ANNOUNCES EXPANSION PLANS AND 20% TURNOVER INCREASE London bar and restaurant group Drake & Morgan has announced in its financial results for the 52 weeks to March 29th 2015 an increase in turnover of 20% to £24.6 million. Like for like turnover is up 4.6% and adjusted EBITDA increase 28% to £3.2 million. Finance director James Sherrington said: “This is a very positive set of numbers, with turnover, EBITDA and Profit Before Tax all in strong growth. “Our most recent investments are performing well, whilst the core business continues to grow. “The Group has a strong balance sheet and we have the financial and operational capacity to accelerate our new opening pipeline over the next year”. Also announced is a pipeline of new sites in London and other UK locations and the group is actively pursuing further sites. An opening in Kings Cross is expected to open in late September and will be the largest site to date.

BRAKSPEAR PRESENTS £450 TO HENLEY IN BLOOM Brewer and pub operator Brakspear has handed a cheque for £450 to Henley in Bloom, the subcommittee of Henley-on-Thames Town Council that maintains the town centre’s floral features. The money was raised from sales of its Blooming Marvellous seasonal ale, which ran throughout June. The ale is a 4.3% ABV golden ale with floral notes and Brakspear donated 20p to Henley in Bloom for every pint sold. Brakspear marketing manager Emma Sweet, said: “Henley’s beautiful floral displays are a large part of the town’s appeal to its many visitors, many of whom also enjoy a pint in a Brakspear pub. As a company with a centuries-old tie to the town, Brakspear was more than happy to support Henley in Bloom for a second year.” Planning is already underway for Brakspear to support Henley in Bloom during 2016. Image: (l-r) Kellie Hinton, chair of Henley in Bloom; Emma Sweet, Brakspear marketing manager and Marisa Francini, Henley in Bloom coordinator

ENTERPRISE INNS REPORTS LIKE-FOR-LIKE GROWTH OF 0.6% Entreprise Inns has reported like-forlike sales growth of 0.6% for the 44week period to 1st August 2015. The growth marks Enterprise Inns eighth consecutive quarter of growth in the third quarter ended 27th June 2015 with like-for-like net income increasing by 0.5% despite the comparative period benefiting from the enhanced trading of the FIFA World Cup.

properties and have increased the average annualized rental income from £53,000 to £55,000.

A continued stablisation of rental income, growing income from beer sales, favourable weather and improving consumer confidence have provided supportive retailing conditions.

Enterprise Inns are actively recruiting people to fill a number of additional senior roles and have appointed Karen Baskett as operations director for Bermondsey Pub Company (formerly with Mitchells & Butlers), Miles Selby as procurement director (formerly with Wells & Young’s and JD Wetherspoon), and Simon Glucina as change programme director (formerly with LEK Consulting).

Enterprise Inn’s strategic plan, announced in May, is on track with leased and tenanted business performing well with enhanced support from the company, the number of business failures is down 23% on the previous year. The total number of managed pubs trading under the Bermondsey and Craft Union operations have increased from 16 to 22 and the company will open its first Managed Expert pub in September. Enterprise Inns is on track to have 30 managed houses operational by 30th September 2015. The portfolio of commercial properties also continues to grow, from 185 properties, at 12th May 2015, to 206

Simon Townsend, chief executive officer of Enterprise Inns, said: “We are focused upon the successful execution of our strategic plans. The first priority is to ensure that our reinvigorated tied tenancy business continues to perform well. “It is pleasing to have maintained our growth momentum with like-for-like net income growth achieved for our eighth consecutive quarter. Trading performance is on track to be in line

September 2015

In line with previous guidance, Enterprise Inns is on track to invest around £70m across its total estate with some 43% of investment directed towards income growth opportunities. Disposal plans are expected to deliver £75 million of proceeds for the full year.

Simon Townsend, CEO of Enterprise Inns

with our expectations for the full financial year. “We have made good progress increasing the number of managed pubs in the estate and growing our portfolio of commercial properties. We are continuing to invest in the estate and to support our publicans. “We expect to make further progress on the delivery of our strategic initiatives in the coming months and will be providing a further update when we present our preliminary results in November.” Enterprise Inns will post its preliminary results on 17th November 2015, ahead of its AGM on 11th February 2016

CURRENT ALCOHOL GUIDELINES ‘UNREALISTIC AND IRRELEVANT’ - STUDY FINDS The current Government alcohol guidelines are ‘unrealistic and irrelevant’, according to research by the University of Sheffield. The research found that people would prefer guidelines which told how much they can ‘binge drink’ on the weekend, more in line with Canadian and Australian guidelines. Many people think the recommended quantities of drink are unrealistic, as they don’t recognise that many people are motivated to drink to get drunk.

Respondents would rather see separate advice for regular drinking and for single occasion drinking, which were regarded as more relevant and flexible to occasional drinkers. While participants did regulate their drinking, this was usually down to practical issues such as needing to go to work or having childcare responsibilities, rather than health concerns or due to guidance. Presenting the guidelines in units was



also seen as unhelpful as the majority of people measure their intake in the number of drinks or containers such as bottles, glasses or pints they consume. Melanie Lovatt from the University of Sheffield, who led the study, said: “These findings not only help to explain why some drinkers disregard current guidelines, but also show that people make decisions about their drinking by considering their responsibilities and lifestyles, rather than just their health.”


Top 5 Thermometer Buys for the Professional Kitchen

September 2015



Planning to upgrade your current kitchen equipment? Looking for must-have products for a new café or restaurant? When choosing a new Smart Phone, tablet or portable technology, most of us know which models are the market leaders – but what about professional kitchen thermometers? To help you choose with confidence, temperature specialist, TME, has done the research, announcing its Top Five Bestsellers for 2014-2015. MD, Tom Sensier: “These are our most popular items bought by cafes, restaurants, hotels and caterers. It’s not everything we do – TME offers hundreds of different products – but here’s a heads-up on what the professionals like best.”

No 1: MM Wall Kit

MM Wall Kit

TME’s MM Wall Kit features the ever-reliable MM2000 waterproof thermometer and TP05 dishwasher-safe food probe, supplied with the MMWALLHOLD, a stainless steel wallmounted storage unit. “Customers respond to the compact nature of this kit, which keeps everything they need in one place.”

No 2: SVK1 Sous-Vide Kit Sous-Vide cooking has soared in popularity in recent years, taking TME’s SVK1 Sous-Vide Temperature Monitoring Kit right up with it. “Keep your EHO onside with this all-in-one solution, providing peace of mind to the busy chef.”

No 3: Solo Digital Thermometer Professional chefs love easy-to-use equipment, and the buttonless SOLO Digital Thermometer reacts in just 3 seconds due to its super-fast foldout needle probe - ideal for spot checks at every stage of your HACCP. “It’s rare to find equipment this affordable that delivers both on accuracy and speed.” Master Solo Digital Thermometer

No 4: MM2000 Digital Thermocouple Thermometer High accuracy, robust, IP67 waterproof - with the widest of temperature ranges and compatible with hundreds of different probes - the MM2000 Digital Thermocouple Thermometer is always high on the shopping list! “The icing on the cake is our Thermometer for Life guarantee: you break it, we supply a repair/replacement for no more than £35.”

No 5: TA12 Flat Food/Pallet Probe Goods In temperature checks ensure your deliveries are up to scratch, which is why quality-conscious chefs rate the unassuming TA12 Flat Food/Pallet Probe so highly. “It doesn’t look exciting but don’t let that deceive you! The TA12 fits perfectly between pallets or boxes, providing a reliable reading without having to open boxes.” Tom Sensier: “TME’S Top Five buys all have the same in common: great design, a pleasure to use and above all, reliability.” TME – When temperature matters MM 2000 Digital Thermocouple Thermometer

34 01903 700651

TM Electronics (UK) Limited Accurate, quality thermometers and sensors for restaurants, hotels and catering – with three second Thermasprint response.

• • •

Cold store monitoring kits

• • •

Sous Vide temperature kits

Chef’s pocket thermometers Robust waterproof thermometers with dishwasher-safe probes Oven-proof stainless steel probes Bluetooth Barcode thermometers

For a free quote +44 (0)1903 700651

T100 MOBILE PHONE HOOD ... AND MUCH MORE The T100 has been designed cosmetically to blend in with the interior design of hotels, restaurants and casinos allowing a conversation in peace within a noisy surrounding area. The hood comes with a leather cover available in various colours or alternatively can be supplied without, allowing you to cover it in your desired fabric. The hood can also be adapted with extras to become an information point, face talk zone and a place to have conversation whilst keeping your mobile charged. Storacall TeleAcoustics Ltd have been supplying specialist telecom products for over 25 years globally specialising in acoustic hoods using the very latest materials.

For further information please contact sales on telephone 01242 570995 or e-mail

Storacall TeleAcoustics Ltd Unit 6 Cheltenham Trade Park Cheltenham GL51 8LZ

Enclosures and Attachments


September 2015



Located in the heart of the Capital is the four star Park Plaza Westminster Bridge Hotel, the PPHE Hotel Group’s flagship Corporate Social Responsibility best practice site, which boasts a host of world-leading sustainability policies, including Europe’s largest onsite fresh filtered water production system and recycling plant; a project that took a year and a half to complete. “It’s 100% worth it though,” says Andrew Swindells – CEO of the Westminster Bridge site – “when you look at the savings – financial and environmental – we’d have been mad not to go for it.” The Challenge How much water does a hotel as big as the Park Plaza Westminster Bridge get through every day? The answer – a whole lot! And, how much does it cost to buy in bottled water for such as massive operation? The answer – even more! “The cost of buying in water is approximately 55p a litre,” said Swindells, “to turn a profit on that doesnʼt offer particularly good value to our customer.” Coupled with a keen interest in developing best practice across all its departments the Park Plaza Westminster Bridge approached its equipment supplier – Winterhalter – about potential solutions. The hurdles were high; the Park Plaza consumes around a million bottles of water a year and a filtered water system would have to cope with a huge level of daily production. “It wasnʼt an easy brief to fulfil,” muses Swindells, “ultimately it took 18 months of planning and testing before a system was installed.” The solution Seemingly it was mission impossible?! “Not at all, says David Smithson of Eau de Vie. Across the Eau de Vie team we have a wealth of experience in the hospitality sector, and we were immediately able to see how we could ensure the quantities needed, and the quality expected.” Drawing on the teamʼs knowledge of the wider drinks industry for inspiration, Eau de Vie proposed developing a small onsite bottling plant, fully integrated with its unique state-of-the-art filter system, which could produce up to 7,000 bottles of water a day. With an end product in mind the team set about working alongside the Park Plaza, to make the concept a reality. “It took

a long time to get from the idea to product delivery,” says Smithson, “not surprising when you consider that this was the largest project of its kind in Europe – no one else has a water system as big as this; itʼs quite unique.”

Results After months of painstaking work, the plant was up and running, trialling across three departments. At just 5p a litre to produce – 10 times cheaper than bottled water - the Park Plaza Westminster Bridge quickly rolled the system out across the hotel in 2012, offering customers fresh, chilled still and sparkling water in its own unique branded bottles. With roughly 70% of recyclable waste produced by the hospitality sector going to landfill, itʼs estimated that the Park Plaza water system has saved over half a million bottles from being unnecessarily thrown away, while the carbon emission savings from reduced deliveries are incalculably high.

For more information visit


EAT. DRINK. SLEEP September 2015


Classeq offers a range of commercial glasswashers & dishwashers all manufactured in Britain, built to last at competitive prices and backed up by our own network of directly employed engineers. We manufacturer a complete series of front loading glass and dishwashers, passthrough, utensil and rack conveyor systems. Supported by a range of water treatment, chemicals, accessories and underpinned by a UK-wide network of service engineers. The Eau de Vie fresh filtered water systems filters mains water, chills it, carbonates it and then dispenses through a stylish unit. Compact table tops, free standing or cassette units provide fresh filtered still and sparkling water on tap. Classeq also distributes the Ice-O-Matic range of ice machines. Models producing 19kg/24hr to 574Kg/24hr available. Cubed or flaked ice production.

t: 0844 225 9250 e: Classeq, Roebuck Way Knowhill, Milton Keynes MK5 8WH


EAT. DRINK. SLEEP September 2015


TRAKHUPFER HELPS DELIVER BREAKFAST IN BED FOR RAGDALE HALL GUESTS Merseyside based TrakHUPFER has supplied four of its ISOBOX® Mobil foodservice trolleys to Ragdale Hall, the award winning residential Health Hydro and Thermal Spa near Melton Mowbray, Leicestershire. Ragdale Hall provides guests with a balanced environment for fitness, wellbeing and relaxation, which includes pre-ordered breakfast room service for a tranquil start to the day. Breakfast includes a variety of freshly prepared, health conscious menu items including hot pastries, Danish pastries, croissants and wraps. Ragdale’s investment in the TrakHUPFER ISOBOX® Mobil foodservice trolleys was driven by the need to serve breakfast in 93 rooms, over three floors, in a little over an hour, without deterioration in the quality of hot breakfast items. Cooked, freshly prepared food is placed in the pre-heated insulated foodservice trolleys in the kitchen, before the trolleys are transferred to the residential landings by lift. The trolleys, which incorporate modular heating panels, are plugged into an electricity supply at a landing service station, maintaining the unit’s holding temperature above 63oC for food safety and optimum product quality. The foodservice trolleys feature fan assisted heating, eliminating the potential for condensation, which compromises the quality of the pastries.


Ragdale Hall’s Executive Head Chef, David Ross, reported that the ISOBOX® Mobil foodservice trolleys had helped improve and extend the spa’s breakfast offer: “We now have the ability to deliver a much broader breakfast menu, including sweet and savoury hot pastries, with the confidence that product quality will be maintained throughout the breakfast service. We couldn’t have considered extending our breakfast menu before we purchased the TrakHUPFER trolleys.” The small footprint ISOBOX® Mobil trolleys are castor mounted for ease of manoeuvrability through the narrow lifts and corridors of Ragdale Hall. The units have 12 pan supports to accommodate 1/1 GN stainless steel pans, providing sufficient capacity for one unit to serve breakfast on a complete floor of up to 50 rooms.The stainless steel and aluminium units have bump resistant solid bumper corners and are inherently robust to meet the day-to-day rigours of movement and service. The optional modular heating panels are capable of heating the holding units at up to 100oC, with precise temperature set and maintained via digital controls.

David Ross added: “Before we purchased the TrakHUPFER trolleys we were using simple insulated boxes. Adopting the new trolleys has enabled us to provide our guests with a greater breakfast choice, delivered to their rooms, maintaining the high standards people have come to expect at Ragdale.” For more information please contact us at or visit our website:

eat.drink.sleep September 2015

Bars & Drinks

EAT. DRINK. SLEEP September 2015


Enterprise Inns delivers growth Enterprise Inns has said it has delivered its eighth consecutive quarter of growth, as it announced ‘encouraging’ results for 44 weeks to 1 August 2015.

The company, which announced a new strategic plan earlier this year, said total leased and tenanted estate like-forlike net income had grown by 0.6%. In the third quarter ended 27 June 2015, like-for-like net income increased by 0.5% despite the comparative period from last year benefiting a sales boom caused by the FIFA World Cup. Enterprise credited this to the continued stabilisation of rental income, and growing income

from beer sales due to better consumer confidence, as well as good weather. The company said the execution of its strategic plan, announced on 12 May 2015, is on track. Since May it has increased the total number of managed pubs trading under its Bermondsey and Craft Union operations from 16 to 22. Its first Managed Expert pub will open in September, while the company is on track to have 30 managed houses operational by 30 September 2015. It also said it had grown its portfolio of commercial properties from 185 properties to 206. Simon Townsend, chief executive officer, said: ‘We are focused upon the successful execution of our strategic plans. The first priority is

to ensure that our reinvigorated tied tenancy business continues to perform well. ‘Trading performance is on track to be in line with our expectations for the full financial year. We have made good progress increasing the number of managed pubs in the estate and growing our portfolio of commercial properties. We are continuing to invest in the estate and to support our publicans.’ Townsend said the company is on track to invest around £70m across the total estate, with 43% of it to be directed towards income growth opportunities. It said that pub disposals were on track to deliver £75m in proceeds for the full year.

London Tea Pub Exceeds £180,000 Crowdfunding Goal London start-up Brew, which plans to open the UK’s first tea pub, has surpassed its crowdfunding target by £49,000. The group has raised £229,330, 127 per cent of its £180,000 target , towards the opening of its first site. Brew wants to take tea back to the high street, capturing the atmosphere of a pub while serving pots of tea, cakes and alcoholic tea cocktails such as the Earl Grey and Green Tea Martini instead of pints. Founder Alex Holland told BigHospitality that he had been ‘quietly confident’ the funding drive would be a success. He said: “[Brew] speaks to something in our culture that’s been lost, and we’re finding a new way to value it. If you don’t reinterpret traditions they just end up becoming irrelevant and new things take over – like coffee. “What does it say about Britain, which is a nation defined by tea drinking, when we accept the worst possible quality as normal? Tea is so much more than a drink; it’s a part of how we define ourselves in this country that


has got lost in this twee trap of doilies.” Brew plans to open its first site in South London this year and spend around 14-18 months perfecting the model before expanding. The £49,000 of extra funding will be used to accelerate the launch of a second site, which Holland is hoping to open around Old Street ‘to prove that [Brew] can work in a different type of area’. The group is then planning take on extra funding to expand across the capital and UK. “We have a target of opening ten pubs within London in four years , then will be looking to open a further ten sites under franchise across the UK in sites such as Bristol, Edinburgh and Brighton,” said Holland. “Everyone up and down this country should be able to take pride in tea - at least as much as people take in coffee – so to do that we have to open across the rest of the country and beyond. Ultimately I think this is something that would be very popular in the US and parts of Asia - this is just the beginning.”

Brew is now looking for a creative partner to help realise its vision. Holland said: “We’ve got a very innovative concept which, given how the Crowdcube’s gone, is definitely going to make an impact. We’ve had conversations with lots of designers but we want to find someone who really connects with the values it represents to work with us in a more dynamic way. “We think this concept is so strong and it is going to have a good design – it’s just a case of finding the right people to get that. We want the design to reflect the uniqueness of the product.”

Nearly two thirds of consumers prefer to drink alcohol in restaurants rather than bars or pubs, according to new research from A survey of 1000 people found that 62 per cent preferred to drink alcohol whilst dining out. Wine remains diners’ most popular choice of drink , with over two thirds (70 per cent) preferring to order wine, prosecco or champagne compared to beer, cider and spirits. When asked to explain their choice, 22 per cent chose wine because

Wild Beer Co to open first bar and restaurant

it paired with their meal, while a quarter did so to relax or look ‘sophisticated’. The poll also found that consumers are more likely to be flexible with their choices when dining out, with a quarter preferring to order drinks they wouldn’t normally consume at home. Joe Steele, CEO of Bookatable said: “Brits have long been plagued with the reputation of being lager louts but our research shows British palates are changing and people are now opting for more sophisticated drinks

like wine, champagne and prosecco on a more regular basis. “It seems Brits are growing more confident in their ability to choose these types of drinks during their meals, and with that we continue to see a rise in restaurants serving bubbly to their diners.” Research by CGA Strategy release earlier this year found that wine and spirit sales were becoming increasingly important for on-trade, accounting for almost half of the value of all drinks sales in new openings.

Spending on hospitality continues to rise

Leading craft brewer, the Somersetbased Wild Beer Co, is to open its first bar and restaurant, with a new site confirmed for Cheltenham. Opening in September, the new venue will be located at Jessop House on Cambray Place in the city centre, and will serve the brewer’s own brews, alongside other quality beers. The company was founded two and a half years ago by Andrew Cooper and Brett Ellis, and is located in Shepton Mallet. The new bar will also serve cured meats, and cheeses sourced from the dairy farm where the brewery is based. In an announcement on its website, Wild Beer Co said it intended to ‘create a very special bar and restaurant full of some of the finest artisan food and drink products in the UK and beyond’.

Restaurants, pubs and hotels all saw a rise in sales in July, but it was a month of two halves due to the changing weather, according to analysis by Barclaycard. High temperatures during the first two weeks of July saw pub spending rise 15.5 per cent year-on-year, but heavy rainfall saw it nearly halved to 8.7 per cent in the final two weeks. The number of people dining out increased as temperatures dropped. Restaurant spending rose from 12.2 per cent in early July to 14.9 per cent at the end of the month. While hotel spend rose 6.4 per cent year-on-year, it marked a drop from 8.9 per cent last month. Wet weather provided the biggest boost to the takeaway food sector, with spending up 61.4 per cent during

the last two weeks of July. Chris Wood, managing director at Barclaycard, said: “July was a prime example of how the weather impacts the way consumers spend their money. The heat wave that dominated the start of the month provided a lift to the high street. “Overall, the rise in discretionary spending in July echoes a six-month trend where consumers, supported by significant tailwinds such as zero inflation, rising wages and clear guidance on interest rates, feel more comfortable splashing out on the niceto-haves.” Barclaycard, which processes nearly half of all card transactions in the UK, compared spending data from 28 June to 25 July 2015 with that of 29 June to 26 July 2014.



Consumers prefer to drink alcohol in restaurants over bars

September 2015


EAT. DRINK. SLEEP September 2015



FROM JURA With high performance alongside sleek elegant looks, the JURA Giga and XJ commercial ranges make a real impact to any establishment looking to deliver high quality coffee. The high end coffee experience is all about ambience and mood and JURA reflects this through every line and curve. Whether you’re looking for a solution for busy barista bars, restaurants, bistros and other catering spaces – JURA machines can deliver that perfect cup of steamy deliciousness to any customer.

With the GIGA X8 Professional, speed is of the essence. The high performance machine comes with a unique speed function, allowing it to prepare the perfect coffee within just a few seconds. Three thermoblocks and three pumps means the machine can prepare a range of 29 speciality coffees at the touch of a button.

The GIGA X3/X3c Professional delivers state-of-the-art technology for the perfect coffee wherever top-class performance is called for. The automatic machines provide everything staff need in a large office or staff room, with up to 30 programmable specialty coffees available and intuitive operation and minimal maintenance.

the JURA coffee experience is not only an indulgence, but also more eco-friendly.

The GIGA X9 Professional is the coffee machine ideal for use in all catering spaces. The top model The XJ range is all about ease. At just the of this machine is capable of touch of a button the XJ5 Professional preparing speciality coffee, from takes multi-tasking to a whole new ristretto to latte macchiato, as level, as it enables two espressos or two well as being able to produce two ristretti coffees to be produced at once. coffees at the same time with just The XJ9 Executive labels clear delivery the touch of a button. points for white coffee, black coffee Whichever you choose - all Jura and hot water, making ease of use even machines feature an Aroma Boost simpler. For the perfect marriage of function, providing a natural, form and function, opt for the Jura XJ9 refreshing energy boost when you Professional which can programme up need it, as well as a Zero-Energy to 20 specialities at just the touch of Switch which allows the machine to button. use up to 40% less energy, ensuring


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Hot Beverages Comments by Steph Goldie, brand manager for DaVinci Gourmet: “Coffee culture has permeated the UK, and as a nation, we now drink around 70 million cups per day. Whether foodservice operators are looking to take a first step in their speciality drinks offer with some much-loved syrups, or want to create new hot drink flavour combinations, DaVinci Gourmet products set your coffee offer apart from others.

September 2015



“Consumers are no longer satisfied with the generic black or milky coffee, and this has created the opportunity for wholesalers to profit from speciality hot beverage lines. “Foodservice operators of all types can take advantage of this trend. From hotels and restaurants, through to retail outlets, customers now expect speciality beverages to be served in a variety of locations, not just coffee shops. DaVinci Gourmet’s complete beverage solution is simple to introduce, making it a viable option for baristas of all skill levels. “Consumers are willing to pay extra for speciality beverages, and this is giving foodservice operators the opportunity to increase their profit margins. By adding syrup to a coffee and marketing the drink as a complete recipe, operators can boost their profits by up to 80%. “In 2013, 70% of customers bought a food item alongside their beverage, and as a result, a speciality beverage menu will drive cross sales. Operators can take advantage of this trend by serving cakes or sandwiches with a hot beverage, and using syrups as a new flavour inspiration. “Coffee can be perceived as a healthier alternative to desserts, which gives restaurants the opportunity to upsell coffee at the end of a meal. With the popularity of dessert inspired drinks growing, operators can introduce hot drink sales by serving dessert inspired recipes. Many customers are now choosing these drinks as a way of enjoying a treat after a meal. A Honeycomb Mocha is a delicious choice for those with a sweet tooth, as the Honeycomb syrup works well with the richness of the Chocolate sauce and bitterness of the espresso. “With demand for different flavours, DaVinci Gourmet’s new Salted Caramel syrup is a timely addition to any speciality beverages menu. With an exceptional taste and naturally rich colour, the syrup is perfect for recipes such as a Salted Caramel Latte or Salted Caramel Cookie Frappe. “Mintel research indicates that 42% of consumers associate sugar free products with healthiness, DaVinci Gourmet’s range of Sugar Free syrups allow consumers to choose a virtuous drink without compromising on taste. Operators can choose from three classic flavours; Caramel, Hazelnut and Vanilla.”


EAT. DRINK. SLEEP September 2015


New Stainless Steel Range Launched by Husky Hospitality professionals demand quality which explains why the Husky back bar chillers sell so well. Everything Husky make is to the highest European standards. Being a wholly owned manufacturer Husky are passionate about all aspects of refrigeration and their expert team are ready to raise refrigeration to the next level. To add to their hospitality range Husky has now launched a brand new range of stainless steel commercial refrigeration products designed for the catering and hospitality markets. This means that Husky can now supply its trusted quality equipment to its customers to fulfil both their front and back of house requirements. The range includes stainless steel fridges and freezers (both upright and under counter) and prep counters which are all available in different sizes to ensure that they are suitable for all work spaces.

Serge Kremer, Chief Executive of Husky, said: “The introduction of the stainless steel range was a natural next step for our business to further strengthen its position as the UK’s leading manufacturer of commercial refrigeration products”. “Our stainless steel fridges, freezers and prep counters offer a high quality yet very competitively priced alternative to other similar products currently available. I’m sure that this, coupled with our excellent personal service and flexible approach will ensure that they will be a very successful addition to our commercial range.” All the products in the Husky stainless steel range include the following features: • • • • • • • • •

High ambient operating temperature – up to 43°C 201 and 304 food grade stainless steel Strong hinges – capable of withstanding enormous force Self closing doors with smooth edges and easy grasp handles Locks as standard on upright fridges and freezers Easily removable gaskets for cleaning Easily removal interior components for cleaning Sturdy lockable castors Meets food storage safety requirements

For more information about Husky or to view the full range please visit:



Jack Daniel’s Goes for Gold with new No. 27 limited edition

September 2015



Jack Daniel’s launches its first double-barrelled, double mellowed expression in the UK Jack Daniel’s, the world’s no.1 crafted American Whiskey, is launching Jack Daniel’s No.27 Gold Tennessee Whiskey, a double-barrelled and double-mellowed expression of Jack Daniel’s Old No.7 Tennessee Whiskey, following a successful launch in Global Travel Retail markets over the last 12 months. Available in the UK from August, the release of Jack Daniel’s No.27 Gold Tennessee Whiskey marks the first time the Lynchburg distillery has offered a double-barrelled and double-mellowed expression of Old No.7 Tennessee Whiskey since it was founded 140 years ago in 1866. A super premium expression that caters to the growing demand for highend American whiskey in the UK, Jack Daniel’s No.27 Gold Tennessee Whiskey is first matured in brand new charred white oak barrels, before being matured in golden-hued maple barrels. It is then twice mellowed through a sugar maple charcoal mellowing process and bottled at 40%. The result is a smooth refined expression reminiscent of the original Jack Daniel’s Old No.7 Tennessee Whiskey, with a natural amber hue, a scent of toasted oak and honey and a taste of rich, warm maple and fruits. The special edition bottle pays homage to the iconic Jack Daniel’s Old No.7, the world’s bestselling American whiskey, adopting a premium gold colour instead of the traditional black of Old No.7. Packaged within a sleek, limited edition box that resembles a golden brick, the design of Jack Daniel’s No.27 Gold Tennessee Whiskey matches the luxurious finish of the liquid bottled inside. The significance of the number 27 is a further reference to the bestseller, indicating that the new expression is based on the Old No.7 recipe, but double-barrelled and double-mellowed. Nidal Ramini, Head of Advocacy, at Brown-Forman comments: “The arrival of Jack Daniel’s No.27 Gold Tennessee Whiskey in the UK is testament to the increasing popularity of American Whiskey we’re seeing in both the on and off trade at the moment. The category is currently worth over £540m in the UK and growing by +14.8% and demand for high-end whiskeys with real provenance and heritage has never been higher. “With only 500 cases produced, Jack Daniel’s No.27 Gold really showcases the great skill andv craftsmanship of the team at the distillery in Lynchburg, so we’re confident that existing whiskey drinkers and those trying a high-end American whiskey for the first time will be impressed by its quality and rich smooth taste.”


Are you still 1st choice? A 5-star service can only be achieved when every element has been carefully considered. As any hotelier knows, it’s often the little things which make the biggest difference to a guest. So when they sit down to tea, don’t disappoint. Newby teas contain only the finest prime-season leaves, however you choose to serve them, and will be as fresh today as they were when picked – thanks to our rigorous standards of preservation and packing. We take the time to care for our teas as long as they’re with us. Because little things really do mean a lot. Newby Teas (U.K.) Ltd, 105 St. John Street, London, EC1M 4AS, Tel: 020 7 251 8939,,

EAT. DRINK. SLEEP September 2015


JÄGERMEISTER ‘DISCOVERS IT ROOTS’ WITH DEDICATED CAMPAIGN FOR NEW ‘ROOT56’ LONG SERVE Jägermeister is launching a multi-million pound* marketing campaign to support its Root56 long drink serve - Jägermeister served over ice with ginger beer and a wedge of lime - to highlight the versatility of the UK’s No. 1 speciality spirit . The Root56 pays homage to the complex and secret blend of 56 herbs, blossoms, roots and fruits (including ginger) which go into the production of Jägermeister and is why the flavour combinations complement each other so perfectly. The five month campaign kicked-off in March and includes outdoor, print, digital and social media support with a new creative, and will drive awareness of the new serve through the key summer season. The visually stunning new creative features the distinctive Jägermeister bottle and a serving of Root56 both presented on a block of ice - in keeping with the classic Jägermeister ice cold serve - with a ginger root seemingly connecting the two, encased within the ice below. The strap-line reads ‘Discover Our Roots’. Outdoor activity includes 6 sheet posters running in over 3,500 prime sites throughout the UK as well as 100 key railway station sites and over 300 in-bar posters. The new advert also runs across the London Underground network and features in key supermarket sites as consumers head into store nationwide. Print advertising runs as double page spreads and single pages across influential target news, lifestyle, sports and music titles including FHM, GQ, Esquire, Q, Shortlist, Sport, Timeout, NME and Mixmag, along with digital executions across key on-line sites. To further connect with the key 18-35 year-old male audience, the main digital outreach centres around engagement based activity with key media partners, supported by the brands’ social media

channels. The dedicated Mast-Jaegermeister UK sales team are also highlighting the new serve as part of their outreach with trade partners by providing recipe cards, POS and bespoke solutions to help outlets make the most of this new opportunity. Nicole Goodwin, Director of Marketing, Mast-Jaegermeister UK, comments: “While the ice cold shot is still our number one serve, Root56 provides additional drinking occasions and is a refreshing new way to enjoy Jägermeister. As the nation’s drinking habits are evolving, there is a great opportunity to tap into changing tastes with a serve suited to year round enjoyment. “We are investing significantly in this campaign to raise awareness and education amongst consumers and the trade on the perfect Root56 serve, with the ultimate aim of driving trial and enhancing the drinking repertoire of consumers looking for new and exciting drinks.” Jägermeister is a unique herbal spirit that was developed by Curt Mast from a secret recipe and launched in Germany 80 years ago, using a blend of 56 different herbs, blossoms, roots and fruits which has not changed since it was first made. In the UK It is distributed by Mast-Jaegermeister UK and orders can be placed with by calling 0203 189 9501 or via email at *Rate card spend

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Professor Cornelius Ampleforth 56

Professor Cornelius Ampleforth’s Rumbullion! XO 15 Year Old is an unique, incredibly aged, category defying spiced rum. The original Rumbullion!, which recently took home a Gold Medal in the Super Premium category of the Spirits business Rum Masters 2014, was made with a base of Caribbean rum, to which exquisite Madagascan vanilla, orange rind, cinnamon, clove and cardamom are added. For the XO, however, many of these notes were found in the 15 year old Caribbean rum which sits at its core, a testament to its lengthy maturation. While the additional stunning spices haven’t changed, their quantities were reigned-in slightly to allow for the extraordinary flavours of the long-aged rum to shine through clearly. The result is the best of both worlds - The Rumbullion! XO has familiar, fantastic flavours from the award-winning Rumbullion!, with new dimensions of depth and complexity arising from the spectacular rum it is structured around. The flavour profile hasn’t just aged. It has matured - it is a grown-up version of an already awesome drink. As with all Professor Cornelius Ampleforth libations, it is handsomely packaged. It could very easily have come from a sea captain’s private quarters! The nose opens with rich, creamy wafts of vanilla and toasted cinnamon. Bright orange peel, dark chocolate and cola-cube sweeties surround classic sugary old rum notes. This continues on the palate with homemade marmalade, light oak and plum, with a thick, mouth-coating delivery. Beneath the sweetness lies a simmering pool of cinnamon, clove and liquorice. The finish is long a bittersweet, with oak and Seville oranges lasting until the end. Professor Cornelius Ampleforth’s Rumbullion! XO 15 Year Old is available from Master of Malt.

eat.drink.sleep September 2015

Hotels & Leisure

EAT. DRINK. SLEEP September 2015


Corus Hotel Hyde Park to receive façade lift The Corus Hotel Hyde Park, which holds an enviable location at No.1 Lancaster Gate, is currently undergoing a major facelift which will see the façade restored to its former glory. The 200 year old listed Georgian building perfectly epitomises the classic “London” hotel look from the silver screen with its striking white brickwork and symmetrical design, typical of the architectural fashion of the time. The 389 bedroom hotel has also had some internal restoration with 80 recently refurbished Executive guestrooms. The interior design scheme is contemporary with printed

silver wallpaper, dove-grey armchairs, stylish chrome mirrors, and enormous super-king beds with high quality linen. On the 10th floor, the hotel offers two elegant Suites designed in a traditional fashion with royal blue and cream furnishings. Black and white photos of iconic London scenes adorn the walls, and both suites boast separate reception areas, and complimentary soft drinks in the mini bars. The exterior is expected to be finished by the beginning of October this year, while the interior should be completed by March 2016.

Iberostar to capitalise on ‘five-star’ visitors to Majorca with Portals Nous property Majorca’s tourism industry has been going through a bit of a renaissance in recent years, with a shift in focus away from the European market to attracting ‘five-star’ visitors from China and the Middle East with five-star properties. Artist’s rendering of the Grand Hotel Portals Nous - Iberostar’s first five-star property on the island of Majorca Iberostar Hotels & Resorts is looking to capitalise on this trend by establishing its presence on the Spanish island with a new hotel scheduled for opening in May next year. Currently under construction, the Grand Hotel Portals Nous will be situated on the Portals Nous cove, just a short distance from Puerto Portals, and will have 63 rooms designed and furnished to five star hotel standards. The building design is the work of leading Dutch designer Marcel Wanders, who is internationally renowned for his architecture and interior design projects. Artist’s rendering of the Grand Hotel Portals Nous - Iberostar’s first five-star property on the island of Majorca The hotel will feature all the exclusive services and facilities that characterise The Grand Collection, Iberostar Hotels & Resorts’ premium category. Grand Hotel Portals Nous will also


be an example of sustainability and energy efficiency with an innovative curtain wall system, which will allow automated temperature control in the communal areas. In addition, guests will be able to enjoy a ‘biospa’, complete with a Turkish bath and sauna, and a sustainable luxury wellness centre designed in accordance with sustainable criteria. Artist’s rendering of the Grand Hotel Portals Nous - Iberostar’s first five-star property on the island of Majorca

The new hotel will bring the chain’s number of The Grand Collection hotels around the world to ten, and will be the first on the island of Majorca. Aurelio Vázquez, Iberostars’s CEO for Europe, Middle East and Africa, added: “We are extremely satisfied with this new project that will enable us to offer the exclusivity of the ‘Grand Collection’ product for the first time ever in Majorca, a key destination in the company’s commercial strategy”.

To meet the advanced requirements of their clients Baulmann Leuchten has now upgraded their successful range of LED luminaires with flexarms: new design meets functionality and robustness.

of luminaires with a velvet-finish; the standard colours available in this finish are green, orange and purple.

The new luminaires have already been available as table lamps, floor lamps and wall mounted LED reading lights. An essential element is a black fabric cover which increases the stability of the flexarm and prevents damages due to inappropriate handling.

The latest update of this range is a new table lamp which is suitable to be mounted directly to the desktop or other furniture. For easy handling the solid base of this lamp also includes a micro-switch. As a standard for the Baulmann range, all items can easily be modified to meet the requirements of different applications.

As an option, Baulmann Leuchten does also offer this complete range

By means of new high-quality glass lenses the light-distribution of the LED has been improved impressively.

GROHE taps add shine to Quantum of the Seas Go surfing on the high seas, take a bumper car for a spin, enjoy the fantastic views, indulge in countless culinary delights or simply relax – all in the middle of the ocean. Quantum of the Seas makes it all possible. Quantum of the Seas is the largest ship, of its kind, to have ever been built in Germany. Quantum of the Seas accommodates more than 4000 passengers at a time, and it definitely raises the bar for modern ocean cruises. The cruise experience is enriched by an array of amenities, as well as exceptional technical innovations. The luxury liner exudes a stylish and elegant ambiance in the public areas, as well as in the cabins. This sense of refinement extends even to the bathrooms where Allure taps from the GROHE SPA® range add style and elegance to this exceptional cruise liner. The future of cruising can be seen in the cabins of Quantum of the Seas, which resemble upmarket hotel rooms. High-quality natural materials, subtle colour schemes and tasteful designer furniture make all of the cabins comfortable and relaxing retreats. The ship offers luxurious loft suits, elegant junior suites and comfortable exterior cabins, as well as cabins with

interconnected vestibules perfect for families. On board the ship, all interior cabins feature “virtual balconies” in the form of large LCD screens showing exactly what passengers in exterior cabins see through their windows in real time. The floating hotel experience continues in the stylish bathrooms where décor combines mosaic tiles with marble in various colours for a sophisticated look. To match the geometric lines of the washstands, showers and tubs, the interior designers selected Allure taps from the GROHE SPA® collection. The taps are characterised by their stylish cylindrical bodies which are perfectly proportioned and coordinated. The taps feature a small mousseur which means that the flowing water forms a small waterfall, creating both a striking look and ensuring user comfort. All taps benefit from GROHE SilkMove® technology which ensures that their silky smooth lever action is maintained over many years. As a result, future passengers will enjoy the same consistently superior water experience aboard Quantum of the Seas. For stockist information please visit



Design meets technical innovation: Further development of LED luminaires with solid flex arms

September 2015


EAT. DRINK. SLEEP September 2015


Mitre Linen and Hypnos

launch programme of national trade roadshows Royal Warrant holders Mitre Linen and Hypnos kicked off a programme of national roadshows with a launch event at Manchester’s Hotel Football. The prestigious hotel, which has recently opened, is located opposite the Old Trafford stadium and is owned by former footballers Gary Neville and Ryan Giggs. As well as a chance to win exclusive show prizes, all guests were given the opportunity to meet a Quality Assessor from Visit England, on hand to answer questions. The event was also a chance to discover the secrets of a good night’s sleep and see the latest trends in the hospitality industry including beds, bedding and designer wall art. Mitre Linen MD Stephen Broadhurst said, “This is the first in a series of national trade roadshows we have planned together with our partner Hypnos.

hotel trends and advice.”

products in the comfort of a hotel room was a real opportunity; our industry is Hypnos Sales Director David Lawrenson based on customer relationships and said, “It was great to team up with fellow it is always a pleasure to meet with Royal Warrant holders, Mitre Linen, to hotel suppliers who go the extra mile to take a roadshow out to our customers help us give our guests the best hotel and prospective customers in the North experience.” West. We’re looking forward to doing the same in other areas of the country over More roadshows are planned for the coming months.” Birmingham, Edinburgh, Bristol and Cornwall. To find out more, please Sandra Dixon, Executive Head call Mitre Linen on 01685 353 456 or Housekeeper at the Midland Hotel, Hypnos on 01159 732 180. Manchester, who attended the

“It is a delight to meet with our customers and to have the opportunity to showcase our products in situ to hoteliers who can’t easily come to visit our showroom in Wales. We know their time is precious and this type of events allows us to make things as easy as possible for them. The roadshows we are organising with Hypnos are a unique event, said, “I think it’s a great idea for opportunity to meet with suppliers and companies like Mitre Linen and Hypnos to come to us. Seeing and testing their industry bodies to discuss the latest




Introduce a new level of luxury for your guests with our timeless collection of hotel linen and soft furnishings.

t: 01685 353 456 e: w:


Newhey Carpets the Hero Gotham Deserves

September 2015



Newhey Carpets, a leading British manufacturer and specialist designer of innovative, high performance and sustainable commercial carpets recently supplied over 2000 square metres of luxurious Colortec+ carpet for Manchester’s newest and most prestigious 5 Star hotel, Hotel Gotham.

keep up with the hotel’s ethos of a discreet stay for the visiting VIP’s and celebrities. The hotel’s design is inspired by the art-deco heritage of the building with a number of playful nods to the buildings history as a bank, with money bag wash bags and bankers lamps.

Following a complete restoration by Bespoke Hotels, Marshall Construction Group and interior design firm Squidinc, Hotel Gotham recently opened its doors at 100 King Street. Known as ‘The King of King Street’ the Grade IIlisted building was designed by Edward Lutyens in 1928, with construction finishing in 1935. The building which started its life as a city centre landmark, the Midland Bank headquarters, has now been restored and reopened as the city’s most exclusive 5 Star Hotel aimed at becoming the ‘Sexiest Hotel in Europe’.

Working with Oliver Redfern at Squid-inc, Newhey Carpets highly experienced design team helped with the design of sumptuous carpets that complemented the art-deco theme running through the hotel.

The hotel is spread over 7 floors with 60 guestrooms, a Restaurant and Private Bar as well as a members club with a roof terrace that takes in the great views it has over the city centre. Only guests with a reservation at the hotel or restaurant will be allowed inside to


The striking geometric monochrome design helped tie in with the luxurious feel throughout the hotel, from the leather-clad walls to the trunk style cocktail cabinets. Oliver “We wanted to pay tribute to a major building designed by ‘one of the greatest British architects’, Edwin Lutyens whilst injecting a distinct fresh personality. I’m sure the guests will have as much fun at Hotel Gotham as we have had in creating it”. All carpet designs were bespoke creations using Colortec+, a carpet construction which is tufted

using computer yarn placement technology. This product allows for a luxury yet cost effective carpet with strong durability for areas with high footfall. Newhey’s Colortec+ carpet is exclusively constructed using 80% wool and 20% Nylon hank dyed pile yarns to create a high quality carpet which makes a perfect solution for the guestrooms and corridors. Building on more than 40 years of technical excellence and constantly pushing the boundaries of innovation in sustainability, Newhey Carpets has recently developed a revolutionary carpet secondary backing system, “evobac”, made using 100% recycled plastic bottles. This meant that as well as high quality bespoke designs, Newhey was able to offer a sustainable, high performance luxury option. In recent months this groundbreaking innovation has been used in a number of high profile hotels such as The Park Inn Radisson at Heathrow, Dorsett Shepherds Bush in London, Tilal Liwa Hotel in Abu Dhabi and Double Tree by Hilton in Edinburgh.

Objects in Glass Objects in Glass are an Essex based bespoke glass company making a new range of products of interest to interior designers, architects and private home decorators. They have invented and patented a new concept in flat surface glass design that is totally practical for use as table or kitchen work tops, splash backs, wall panels or shower screen, etc, but which can be used to create extraordinary decorative effects.

September 2015



Using state-of-the-art glass laminating technology they are able to mould individual designs, in small or large batches, in a practically limitless variety of form and themes. Many of these are so new that they defy description because you would not have seen anything like them before. Imagine a traditional Victorian embossed relief wall paper design set into glass with a bronze metallic distressed finish. Or imagine something which appears to be a broken rock face covered with patches of molten lead. Antique or contemporary, traditional or high-tech, there is something here for anyone wanting an original but practical surface. They have hundreds of ideas to choose from and will work with clients, big or small, to create personal, one-off designs. The effects that can be achieved using the Objects in Glass patented system are amazing because the glass becomes one with the actual design and encapsulated materials - creating a 3 dimensional look which is visually much deeper than the actual material thickness. And, depending on the theme or materials used, panels can be backlit or can incorporate diffused lighting. So decorative or practical lighting solutions can also be integrated into the design. We know that glass is durable, safe and easy to clean and glass tables have been around for many years. But the popularity of glass faced working surfaces has been marred by the fact that they can scratch. ‘All surfaces can be scratched, but’, says managing director Ross Curtis, ‘by using our special techniques we can resolve this problem. This is no longer an issue’. The form is bonded onto a watertight substrate resulting in a super strong toughened glass unit which would be hard to damage even when struck with a strong hammer blow. Objects in Glass boasts an extremely wide range of designs with glass containing actual objects and effects for virtually all domestic and commercial decorative glass applications. They have an impressive portfolio of work with world famous interior designers and architects. Many of London’s recently built landmark buildings contain examples of their work but you do not have to be a large company in order to commission an item or discuss a project with them. Anything from a bar or reception desks to feature walls, balustrading and shower screens or simply a small splash back kitchen area can be discussed, planned and produced. They will also undertake fitting on site and resolve technical problems. In September the company will be exhibiting at the next Decorex exhibition to be held at Sion Park, London. If you can’t wait until then check out their web site or visit their factory showroom. Be prepared to be amazed.


Real Marble stones appear to float on a white backlit surface but are actually embedded in perfectly flat sheet glass. One of the hundreds of design ideas produced by Objects in Glass

EAT. DRINK. SLEEP September 2015




James Latham has further enhanced its portfolio of premium quality, Bausen flooring with the first of three new ranges of engineered boards which combine exceptional aesthetics, durability and structural integrity. Embracing on-trend, contemporary designs as well as a selection of colours, textures and finishes, the Henshaw series is available in 10 different boards, directly from stock and nationwide through James Latham’s network of 10 distribution sites, including Scotland.

A durable, timeless option that works well with all architectural trends, the Henshaw collection offers architects and interior designers working in either the commercial or residential sectors, the perfect basis for every style and every interior. Supplied in boards sizes of 15mm x 190mm x 1900mm, the range includes a brushed and smooth finish as well as UV Oiled, Lacquered and Hardwax coating options.

EAT. DRINK. SLEEP September 2015


In addition, the new collection is supported with a full range of merchandise including a bespoke, eyecatching display stand as well as complementary swatches, literature and a full range of carefully selected, top-brand accessories to ensure that the flooring performs to its optimum level. Andy Duffin, James Latham Director, commented, “We’ve been really pleased with the reaction from the market to

this new range of flooring and have already seen a lot of interest from both the commercial and residential sectors. The quality and finish of this premier grade flooring is exceptional and I’m confident that it will be a big success.

As well as ‘on-the-ground’ technical expertise from Latham’s fully trained staff, the company also has a specialist free-phone helpline which customers can call for additional information and advice on 0800 917 7056, plus, James Latham also has a dedicated website for its range of flooring at:

He added, “It’s a really exciting time for Bausen, in addition to this, we have two additional ranges being launched later this year so our collection will be significantly bolstered.”


London based Agua Fabrics are leading producers of performance upholstery fabrics for the Hospitality and Leisure sectors. From launching the first collection in 2001, Agua has invested heavily in new designs and range extensions creating an impressive portfolio of 24 collections covering soft fabrics and faux leathers. Agua is rapidly gaining a reputation for the production of high quality on trend fabrics that meet the needs of challenging hospitality environments where traditional soft seating has been quickly ruined by spillages and soiling. In addition to being Fire Retardant to Crib 5, all the Agua collections are impervious and supplied with a stain resistant finish. These excellent properties help to keep furniture in service and maintain the appearance of the fabric. Working closely with colour trend experts and fabric designers, whilst retaining the need for practicality in contract situations, the most recent Agua collections are at the forefront of modern thinking: Gemini, Nevis, Parody & Fusion. The Gemini collection consists of 5 stylish and dramatic, multi-coloured stripes with 20 co-ordinating semi-plains providing multiple design options incorporating warm, soft


greys to deep radiant reds and oranges. With the added benefit of Aquaclean technology, the Gemini collection is perfect for use on bedroom, public area and restaurant schemes. Agua Nevis offers traditional tartans, checks and plains with a sophisticated yet earthy colour palette allowing numerous design permutations for more classic bedroom and lounge environments. The addition of the Parody and Fusion collections, further increases Agua’s reputation as the leading supplier of Faux Leathers to the Hospitality sector. The existing Taurus, Paint Pot, Furnisoft and Lunar collections provide over 150 colourways, whilst the Mystique collection adds distinctive metallic effects with creative designs. Agua Parody brings the look and texture of a fabric to the practical elements of a faux leather, consisting of nine colourways in a distinctive herringbone pattern and three colourways in a unique denim effect for the more vibrant public spaces. Agua is always looking to push the boundaries in the development of new designs and with the Fusion collection is introducing an embossed faux leather with a diamond pattern in 11 colourways, coordinating with existing colours from the Taurus collection. This creative design gives the effect of a fully stitched diamond pattern without the associated costs whilst retaining the impervious properties of the material. Fusion is therefore an excellent option for use on headboards, banquette seating, upholstered dining chairs and other soft seating. Agua for performance upholstery fabrics.

Nevis collection Coordinating tartans, checks and plains for indoor upholstery Fire Retardant Waterproof Hard wearing Phthalate Free REACH Compliant

For further information and samples: T: +44 (0)20 8205 0050

EAT. DRINK. SLEEP September 2015


Yeoman Shield

add Sparkle to Wall Protection When a local coffee shop, owned by Mother and Daughter Team, Tracy and Rebecca, found that their newly decorated walls were quickly showing signs of damage they turned to Yeoman Shield Wall & Door protection for help. Open since April 2014 with business being strong, The Coffee Block at Drighlington, Leeds which serves barista coffee, tea, sandwiches and cakes found that the wall between the kitchen area and the front of house was quickly looking grubby, worn and damaged. “We obviously took a lot of time and consideration in choosing décor and colours which will enhance our customers visit. However after all this effort we were quite dismayed at the speed the wall to the kitchen area was showing the wear and tear.” Commented Rebecca. Yeoman Shield (whose staff use the coffee shop regularly) when hearing about this problem suggested installing Yeoman Shield HessianEx wall protection panels in a Silver finish. “We had just launched our new metallic colour range and thought due to the style and colour scheme of the coffee shop,


Yeoman Shield HessianEx textured wall panels in our new Silver metallic finish would be just the ticket.” Explained Sally Moores from Yeoman Shield. The durable wall protection panels were installed to a metre high, by Yeoman Shield’s directly employed fixing operatives, along the main wall and also around the entrance to The Coffee Block to prevent unsightly damage whilst keeping the shop looking on trend and enticing to customers.

“We are thoroughly happy with the result and the metallic colour looks great. The panels are easy to clean with the added benefit of not having to touch up with paint or re plaster the walls for some time to come.” Concluded Rebecca. Fo r m o re i n fo r m at i o n o n Yeoman Shield’s new metallic finish contact the sales office on 0113 279 5854 or email

September 2015




Defining the scent of a hotel “Hotels should be living things not stuffy institutions” maintain Tim and Kit Kemp, owners of Firmdale Hotels - a mantra that is clearly written throughout their eight boutique hotels in London and their New York outpost, Crosby Street. Kit Kemp has designed the interiors of each hotel in her unique personal way which reflects a fresh, modern English style. Firmdale Hotel’s unique design point of view and strong brand handwriting made them an ideal partner for pebble&co, creators and designers of bespoke fragrance, bath and body ranges. In creating RIKRAK, pebble&co struck a fine balance, bringing to life a collection that would thrive within the worlds most aspirational and sought after retail destinations as well as appeal to the tastemakers of style both within, and beyond, the Firmdale Hotels’ doors. RIKRAK is also the name of one of Kit’s most striking textile designs featured as the iconic packaging backdrop. If you visit Firmdale’s newest hotel, Ham Yard in central London, RIKRAK is everywhere in touches; on a wall, a curtain, a chair, and as a striking product within all bathrooms. By partnering with pebble&co, a complete holistic brand experience was created. As well as being masters of creativity when it comes to developing and

nurturing a new product line, pebble&co are also equipped to handle all budget and practical development requirements. The team understand that commercially, a bespoke amenities range can provide a lucrative business solution in the reduction of an existing amenities budget, avoiding additional costs such as branded mark ups and license related costs. There are also the financial upsides provided by additional revenue stream offering solid margin returns, expanded distribution and brand awareness avenues as well as a “Often it is the invisible things such as fresh PR and marketing focus. smell that creates a sense of luxury in a space…adding fragrance can have as There really is no better way to sell much an impact on how someone feels product than to have customers try it – a in a room as can the choice of furniture great benefit afforded to own branded or wallpaper used… scent is often the amenities collections where product trial thing you take away as the memory of a occurs in a very natural and sympathetic room, remembering it long after you’ve environment – the guests’ hotel room left it.” or restaurant bathroom. Fragrance products such as candles or bath and pebble&co’s bespoke amenities allow body also provide the ultimate in gifting, for exploration of a brand’s creativity allowing guests to take away a little through scent, texture and aesthetics, piece of their stay, a memento from their a compelling offer that embodies the five star experience. essence of their own brand story. pebble&co firmly believe in creating a sense of mood and atmosphere through fragrance, a sentiment shared by Kit Kemp. In her book, A Living Space, Kemp explains:

For more information on creating a bespoke fragrance collection call pebble&co on 0203 598 6129 or visit


Daring to be Dierent

September 2015


Design Directory

0800 3345994 ARCADIA Bexleyheath 2013

Leisure & Entertainment Interior Designers

01924 372 654

Nanu design offers a full Architecture and interior design service


Thick flank

Fore Chuck rib

Thin flank

Thick rib


Brisket Shin

At Neon Creations we are passionate about creating custom made neon signs and lights.


Call +44 (0) 20 7493 6397


Topside silver side


ec N


01204 655866

Creating award winning hospitality designs, great guest experiences and high revenue returns. LONDON: 39 Margaret Street, London W1G 0JQ



Textiles Philip Watts Design +44 (0) 115 9269756

Hi Spirits +44 (0)1932 252100

Tevalis 01923 294446


FRIMA +44 (0)845 680 3981



Tableware Barry Perrin +44 (0)1992 611415

WRS +44 (0)1933 533880

BALMORAL TEXTILES (028) 90617431

Tableware +44 (0)1248 600656

Vintage Neon creations +44 (0)1204 655866

POS Cuisine Quip +44 (0) 118 957 1344

Coffee/Coffe Machines

Flexfurn +44 (0)1242 524777


INDEX PLASTICS 01256 843 844

Kimbo +44 (0) 208 987 9070

Coffee Services +44 (0) 843 289 2109 OASIS GRAPHICS +44 (0)1242 524777 Oasis Graphic Co produce and install bespoke & large format graphics for unique interior & exterior hospitality spaces. Contact us now for: signage, building wraps, digital wall coverings, window and floor graphics, banners and hoardings, backlit graphics and vehicle graphics e: t: +44 1628 532003 w:

Interiors & Design

Jura +44 (0) 800 552 5527

42 56 48

“Travel Companies, Hotel Chains, Restaurant Owners and the entertainment industry rely on Point of Sale accessories to successful promote information to their customers. Point of Sale accessories enable highly visual placement of information such as menus, instructions, safety, pricing and many other promotional materials. The ability to source POS components fast and receive it when and as you expect is fully understood by the Index team. We deliver what we promise, so you can deliver what you promise.” Index Plastics Limited, Unit D,The Loddon Centre, Wade Road, Basingstoke, Hampshire, RG24 8FL,

CUBBINS 01434 604 181

T: 01256 843 844 E: W:

DEALERS is a one stop warehouse for all your design needs. Always 7,000 different items in sock including new, old, antique, and vintage furniture plus all types of home & living accessories, garden ornaments, structures and statuary plus much more at our extensive showroom and acres of outside wonders. Everything you need if you are in business for retailing, displaying, refurbishing, dressing & all types of design projects. Visit us either at our website www.dealers-uk. com or in person at our huge premises in the countryside. 01743 761241

To advertise in the directory please contact Andy Bell on 01843 448443 Prices from £120 for the year.

73 57

September 2015EAT. December January 2014 2013 EAT.DRINK. DRINK.SLEEP SLEEP

EAT. DRINK. SLEEP February 2014 October March 2014

Directory Directory

director directory

EAT. DRINK. SLEEP September 2015

Clean Up with Bentley; the one-stop shop for your Hotel Cleaning needs With over 150 years of industry and product knowledge, Charles Bentley & Son Ltd has become the first port of call for every sector of the market place. We have over 150 years of manufacturing experience in the Brushware and cleaning products industry with an extensive portfolio, to satisfy both household and professional cleaning requirements. Bentley Industrial can offer a complete cleaning solution for businesses using a systematic and innovative approach, ensuring levels of cleanliness that will set a benchmark for the industry. We strive to lead the way in hygiene education, support for our customers, and in doing so create a safer environment for all. Combining the right cleaning tools for the right cleaning job ensures maximum productivity and ease of use for the operator. To us, it is not just about the products, but also the system. That is why at Bentley we have designed straight forward cleaning products that work to their maximum potential. Our diverse range of colour co-ordinated products are competitively priced, great quality and perfect for the professional market. Our product sourcing abilities enable us to provide a vast array of essential products to a variety of customers and our increased UK manufacturing means we can provide short lead times on many of our product lines. Our vast variety of products, including everything from wet and dry mops and buckets to wet floor signs and scrubbing brushes, are ideal for use in hospitals, hotels, guest houses, residential care homes and offices. Our specialist hygiene range also incorporates a range of colour coded brushware and buckets for the service industries. These comply with the worldwide Food Hygiene Safety Act, ensuring the avoidance of cross contamination of bacteria. Ideal for the hotelier market, Bentley have a lightweight and durable janitorial trolley which has been designed to accommodate common cleaning items and waste collection. The trolley comes complete with a 90 litre capacity waste basket, hooks to hang refuge bags, front platform for mop buckets and 2 multi-use trays to store cleaning supplies, providing space and facilities for all of your cleaning needs. Visit our head office and take a look around our industrial show room that showcases the entire range. Please contact Steve Moffatt for more details : E: T: +44 (0)1509 232757 F: +44 (0)1509 233861 74

PROFESSIONAL CLEANING ESSENTIALS AT COMPETITIVE PRICES Our diverse range of colour co-ordinated cleaning products are competitively priced, great quality and perfect for the household and professional market













E: T: +44 (0)1509 232757 F: +44 (0)1509 233861 W:










18th September - 31st October

FULL Range of Decoration Packs, Display Flags, Bunting, Decs, Fancy Dress and MORE

Available NOW!

t: 01202 489489

Reid Street, Christchurch BH23 2BT

Eat. Drink. Sleep. - September 2015  
Eat. Drink. Sleep. - September 2015