ENGIE Impact Support Team LKQ Corporation
Updated: March 14, 2025
Front Desk: 866-322-4547
Operating Hours: Mon-Fri, 5:00am-5:00pm Pacific Time. We are closed all major US holidays. ENGIE Impact Platform: login.engieimpact.com
ENGIE Impact Team Roles
Client Success Representative (CSR) – Owns day-to-day operational needs for invoice data management and will be your point of contact for inquiries and resolution on processing and payments of vendor invoices (possible interruptions of service, GL updates, GL file/consolidation issues, new accounts, Platform reporting questions, data integrity inquiries)
Client Success Manager (CSM) – Owns the oversight and delivery of all ENGIE services and will be your point of contact for service management, deliverables, and escalations
Senior Manager, Client Success – Oversees the CSR and CSM team, acting as an additional point of escalation when needed
Growth Manager – Owns strategic growth and overall contract management and will be your point of contact for support on your strategic goals, contract management, and future needs
Contacts – Utility
Role Email Phone
Client Success Representative Devan.Ritter@engie.com 424-355-8618
If CSR is OOO, include
ClientSuccess4.impact@engie.com 866-322-4547
Client Success Manager Monika.Lagen@engie.com 206-279-3865
If CSM is OOO, include
ClientSuccessCSM.Impact@engie.com Senior Manager, Client Success Jason.Baggott@engie.com 206-278-9061
Growth Manager Trevor.Tjelmeland@engie.com 651-900-6087
Invoices
If you receive bills that need paid while ENGIE works to register the account electronically or update the account billing address, please email invoice copies. Note that the invoice must be complete (containing all pages) in PDF format with one bill per file for ENGIE Impact to process them. There will be delays in payment for any incomplete invoices received.
ENGIE Impact
1313 N Atlantic St #5000 Spokane, WA 99201 USA
engieimpact.com
&
ENGIE Impact Support Team
LKQ Corporation
Updated: March 14, 2025
Service Email
Utility
Devan.Ritter@engie.com
If CSR is OOO, include ClientSuccess4.impact@engie.com
Utility Open & Close (OC or OPCL)
ENGIE’s team will contact providers directly to open and close accounts on your behalf.
Role
Client Distro (CC on all emails) LKQCorporationOPCL.impact@engie.com
Escalations/Urgent Items
OCProjectCoordinators.impact@engie.com
Project Coordinator (PC) Katie.Weeks@engie.com
Submit requests through the following webforms: Opens: https://app.smartsheet.com/b/form/3d79c10f0ccb441890df6630fa1b4e7f Closes: https://app.smartsheet.com/b/form/791c2175689e453e8e9acb5d357ea24e
View information and statuses about requests being worked on your Client Dashboard: https://app.smartsheet.com/b/publish?EQBCT=c7c6804b8e214b879bb3de9d01b82831
Energy Supply Management
509-413-0325
Main point of contact for Energy Procurement Services including Rate Monitoring & Optimization
Role Email Phone
Senior Energy Procurement & Strategy Manager
Mailing Address Information
Utility Billing Address
C/O ENGIE Impact
Mailstop #### PO Box 2440 Spokane, WA 99210-2440
Mailstop Numbers:
LKQ Corporation 4821
LKQ Corporation Canada 4882
ENGIE Impact
1313 N Atlantic St #5000 Spokane, WA 99201 USA
engieimpact.com
Ryan.Basballe@engie.com
651-900-6023