Moratelindo

JULY 2018

www.endeavourmagazine.com

MORATELINDO Keeping The World Connected

INSPIRED BY YOUR SUCCESS

WWW.MORATELINDO.CO.ID // 0062 21 3199 8600

www.littlegatepublishing.com

presents

MORATELINDO

KEEPING THE WORLD CONNECTED Communication is king, especially in today’s technology-driven society.

Modern technology seeks to make geographical location a non-entity in terms of easy interaction, and for Indonesia, Moratelindo is leading the way.

WRITTEN BY AMY BUXTON

MORATELINDO

Founded back in 2000, Moratelindo came into being with a concrete purpose and vision of becoming a prominent broadband company in Indonesia. To say that this goal has been accomplished would be an understatement, but that doesn’t mean that the ambitious beginnings have been forgotten.

S

peaking to Michael McPhail, Chief Technology Officer for Moratelindo, he noted that:

“In 2012, Moratelindo completed construction of the major international submarine backbone of Jakarta, Bangka, Bintan,

“Moratelindo was the first company to establish an

Batam, and Singapore. Earlier, a similar network was constructed

international connection to Singapore from Indonesia. As a company,

connecting Batam-Dumai-Melaka. This network is the result of

we have always challenged the status quo in the marketplace, to

collaboration between Moratel, XL Axiata and Telekom Malaysia.

ensure that quality broadband services are delivered to as many

With the increasing numbers of customer needs, the network must

Indonesians as possible. This is our core driver and the reason for

be supported by a reliable data security and to comply with this,

our existence.”

Moratelindo built 6 Nusantara Data Centres.”

Profits are of course essential, but when the driving forces

With an extensive national network in place, with fibre optic

behind the continued success of an operation are client satisfaction

cabling throughout, it stands to reason that there needs to be

and an inherent desire to keep the world connected, it’s impossible

a contingent of reliable and expert staff in place to maintain

to not feel a little in awe of the morals and values at play.

it. Countless operations pay lip service to how valuable the

There has to be a balance, though. While it would be very

professional individuals that carry out day-to-day tasks are, but

humanitarian for a telecommunications company to operate below

Moratelindo takes things a step further by including its team in

a profitable margin, that would quickly lead to a lack of committed

the company’s value statement, which seeks to: “Deliver great

shareholders, resulting in investment funds drying up. With no

customer experiences through service; Embrace and drive change;

money to remain at the cutting edge of new developments, the

Build a positive team spirit and open communication; Be innovative

fantastic services offered by Moratelindo could suffer and, by

and open-minded; Be passionate; Be humble and act with integrity.”

proxy, customers would be dissatisfied. With this in mind, Michael

It’s a rare thing to find company values that include offering

and his colleagues operate in line with a clear mission that aims to

the right environment of support and communication to staff,

“Provide excellent network quality and best value for innovative

alongside focussing on their customer experience, but that’s exactly

telecommunication infrastructure services and to be a reliable

why Moratelindo is different. Just as every kilometre of cabling is

business partner that grows together with all stakeholders.”

essential for the continued connectivity of the national network,

So how exactly has Moratelindo set itself apart as the leading telecommunications operation in Indonesia? The answer is simple; by investing time and money into the development and maintenance of a reliable national network that is as secure as it is speedy:

so too is every member of the team a vital component, as Michael explained: “We place paramount importance on the development of our teams, which is why we run extensive training programmes and

MORATELINDO development courses to nurture the capabilities of our staff. We

makes sense, when you think about how competitive the world of

also work in partnership with educational institutions to identify

technology is, and how much we are all starting to rely on a constant

and develop new graduates that have potential, to ensure that we

connection to the internet.

have a solid foundation of talent across the organisation.”

Given how progressive Moratelindo is, Endeavour asked

Given that Moratelindo is already providing customers with

Michael what the future could hold: “Currently, Moratelindo

tailored solutions, a secure and consistent network and a contingent

is undergoing a very heavy development phase, with multiple

of expert staff that are always on hand, it could appear that there

projects targeting different markets all running in parallel. The

is little else to offer, but that’s not how you grow an operation!

key undertaking right now is the development of the Palapa Ring

With integrated services already on offer, it’s a case of looking to

Project, where we were awarded both the West (Barat) and East

the future and pre-empting what consumers will need and want in

(Timor) packages by the government. A development of over $1

order to stay ahead of the curve.

billion USD, it is set to connect multiple islands across Indonesia and

In recent years, data storage has become a key issue for many

support the government’s 2020 broadband plan. The West package

consumers, with the cloud slipping into everyday vernaculars

was complete on schedule and is currently operational, while the

with ease. This issue offered a great opportunity to showcase

East package, which is significantly more complicated, is due for

how Moratelindo aims to always be at the forefront of new

completion this year.”

developments.

A trusted, respected and frequently relied upon operation,

Having identified the importance of reliable and secure data

Moratelindo offers solutions for everyone, from domestic

services, Moratelindo created a number of data centres, all designed

consumers through to government departments. It might be good

to offer hosting, collocation and cloud services, in addition to virtual

to talk, but it’s better to email and save treasured memories to

private servers as well. Taking into account that all of these services

the cloud, which is why Moratelindo will be a household name in

are available on top of more standard broadband offerings, you can

Indonesia for many years to come.

get a real feel for how forward-thinking Michael and his team are. It

JAKARTA - – – PREPARE FOR LIGHTSPEED 900 KILOMETERS WITH SUBSEA FIBER OPTICAL CABELS Nexans, a global leader in advanced cabling and connectivity solutions, is supplying PT Mora Telematica Indonesia (Moratel) with submarine fiber-optic cables linking Jakarta to Surabaya. This is an important step to ensure telecommunications and broadband access and bridging the digital devide for the local communities across the Indonesian archipelago.

For more information about our products and services, visit www.nexans.com