TECH
OPS CAREERS AT ENDEAVOR AIR
ABOUT ENDEAVOR AIR
Endeavor Air is a wholly-owned subsidiary of Delta Air Lines. Flying as Delta Connection, Endeavor operates 130 regional jets on 700 daily flights to 100 destinations in the United States, Canada, and the Caribbean.
HEADQUARTERS Minneapolis, Minn.
MAINTENANCE BASES
Atlanta (ATL), Cincinnati (CVG), Mosinee, Wisc. (CWA), Des Moines (DSM), Detroit (DTW), Indianapolis (IND), New York City (JFK & LGA), Minneapolis (MSP), Knoxville (TYS), Raleigh-Durham (RDU)
CITIES SERVED United States: 120 | International: 6 | Total: 126
EMPLOYEES 5,000 employees | 875 Tech Ops + Materials employees
PASSENGERS CARRIED
More than 15 million customers each year
OUR FLEET
MHI RJ CRJ-900 Fleet Size: 121
Cabin
First Class: 12 | Delta Comfort+®: 20 | Main Cabin: 44
*Select CRJ-900 aircraft are in a 70-seat configuration
6 2 2
Endeavor is the world’s largest operator of CRJ-900 aircraft
MHI RJ CRJ-700 Fleet Size: 9
Cabin
First Class: 9 | Delta Comfort+®: 16 | Main Cabin: 44
TECHNICIAN CAREERS
What happens on the ground is just as important as in the air. Whether it is routine maintenance or an unscheduled repair, our Technical Operations employees make sure our aircraft are in perfect working order prior to takeoff.
ELEVATED PAY RATES, ENHANCED OPPORTUNITIES
Endeavor offers industry-leading AMT pay rates across its scale.
YEAR 1 * Year 1 A&P/Longevity rate in NYC is $38.70/hr ** Does not include opportunities for overtime
$31.40 + 1.25 + 0.50 = $68,952
AMT QUALIFICATIONS
● High School Diploma or GED
● Valid FAA Airframe & Powerplant license
● Ability to work in fast-paced environment handling multiple tasks with a high degree of attention to detail
● Reliable, self-motivated with a strong work ethic and positive attitude, and very customer service-oriented
● Ability to travel internationally with passport required within 3 months of hire
● Ability to work nights, weekends, holidays and overtime as needed
● Valid drivers’ license, with a good driving record
● Ability to read, write, speak, and understand the English language
● Professional aviation work experience in maintenance preferred
MAINTENANCE BASES
Endeavor Air operates 11 maintenance operations across our network:
● Atlanta, GA (ATL) - Line & Hangar
● Cincinnati, OH (CVG) - Line & Hangar
● Des Moines, IA (DSM) - Line & Hangar + Engine Shop
● Detroit, MI (DTW) - Line & Hangar
● Indianapolis, IN (IND) - Line MX only
● Knoxville, TN (TYS) - Line & Hangar + Engine Shop
● Minneapolis, MN (MSP) - Line & Hangar
● Mosinee, WI (CWA) - Line & Hangar
● New York, NY (LGA & JFK) - Line MX only
● Raleigh-Durham, NC (RDU) - Line MX only
Employees enjoy free parking at each base location. Endeavor also provides a relocation bonus of $6,000, less applicable taxes, for new hires who live more than 50 miles from their new base location to move to their new residence, and an additional $2,000 sign-on bonus, less applicable taxes, for positions in our current Operational Focus locations.
ENDEAVOR AIR
MAINTENANCE BASES
TRAINING OVERVIEW
REQUIRED TRAINING
This consists of both Instructor-Led Training and On-the-Job Training
PHASE 1: ENHANCED MAINTENANCE INDOCTRINATION (EMI)
◦ First 2 weeks of employment; takes place at Endeavor’s Headquarters in Minneapolis, MN
◦ Day 1 is spent at Human Resources Onboarding; Days 2-10 are spent in classroom EMI training.
◦ After completion, technician will have a basic understanding of fundamental maintenance policies and procedures, a general overview of the CRJ700/900 aircraft, and the ability to sign for work accomplished.
PHASE 2: STRUCTURED ON-THE-JOB TRAINING (SOJT)
◦ After completion of EMI, technician reports to his/her base and is paired with the Designated Station Trainer (DST) to completed SOJT.
◦ SOJT topics include safety, base familiarization, and task-specific training.
PHASE 3: NEW HIRE TRAINING SCHEDULE
◦ The New Hire Training Schedule are specific training classes the technician is required to complete. Unless otherwise noted, trainings are instructor-led at one of the Endeavor training facilities: ATL, CVG, DTW, or MSP.
After 2 months: CRJ700/900 Systems Training
◦ Depending on operational needs, either one or both fleet-specific courses will be attended.
◦ Completion of this training is a prerequisite for Airworthiness Release, Run/Taxi and CAT II/RVSM training.
◦ Instructor-led training is in ATL/DTW for the CRJ700/900.
After 4 months: Principles of Troubleshooting (POT) Training
◦ Introduction of basic skills and knowledge necessary to successfully troubleshoot aircraft systems.
After 6 months: Electrical Wiring Interconnection System Maintenance (EWIS) Training
◦ Introduction and overview of EWIS, reference manuals for EWIS, wire stripping, connector, crimping and terminal blocks.
After 8 months: CRJ Advanced Systems Training
◦ An advanced overview of the CRJ Systems including MDC, doors, slats and flaps, pneumatic and bleed leak familiarization.
OPERATIONAL NEEDS-BASED TRAINING
PHASE 4: NEED-BASED TRAINING FOR ADVANCED QUALIFICATIONS
◦ Technicians are selected to attend these trainings for critical functions and advanced qualifications based on operational needs. Prerequisites and sufficient experience levels must be met in order to qualify.
Proline IV Training Aircraft Run/Taxi Training
Airworthiness Release Training CAT II Examiner Training
Run/Taxi Examiner Training
Required Inspection Item (RII) Inspector Training
CAREER PROGRESSION
Whether you are just starting your maintenance career or you are a seasoned technician, Endeavor offers opportunities for you to grow and advance.
A Rewarding Career at Endeavor Air
Endeavor has a strong “Promote from Within” policy. Our technicians have the opportunity to further their careers at Endeavor Air in various position and departments within Technical Operations, including:
• Lead AMT
• Maintenance Supervisor
• Base Management
• Maintenance Control
• Quality/Inspection
• Materials
• Maintenance Planning
• Avionics or Airframe Specialist
• Technical Specialists
• Heavy Check Representatives
Continue Your Career at Delta Air Lines
Through the Regional Pathway Employee (RPE) Program, Endeavor technicians have an exclusive career path to Delta Air Lines — something no other airline in the world offers.
The RPE program allows qualifying technicians to secure their spot at the table for an interview ahead of the thousands of off-the-street candidates. Endeavor employees may be hired as either Aircraft Support Mechanics (ASM) or Aircraft Maintenance Technicians (AMT).
Technicians must be in active, good-standing status with a valid A&P license, and they are eligible to submit their interest in the program after 18 months of service at Endeavor.
AMT MINIMUM TOOL
SOCKETS/RATCHETS
☐ ¼” socket set & ratchet (3/16” through 9/16” ; 12 point shallow and deep)
☐ ¼” drive extensions (3”, 6”, 12”)
☐ 3/8” socket set and ratchet (3/8” through 7/8” ; shallow and deep)
☐ 3/8” drive extensions (3”& 6”)
☐ ¼” or 3/8” speed handle
☐ Apex bit holder socket
☐ Nut driver set
SCREW DRIVERS
☐ #1 & #2 flat head screw drivers
☐ #1 & #2 phillips screw drivers
☐ #2 phillips stubby screw driver
☐ Jewelers screw driver set
☐ Apex bit holder/driver (ratcheting screw driver)
WRENCHES
☐ 6” & 12” Crescent wrench
☐ ¼” through 1” combination box-open end wrench set (12 point)
☐ One set each, long & short Allen wrenches (standard)
☐ Ignition wrench set
HAMMERS
☐ 8 oz and 16 oz ball peen hammer
☐ 6 oz non-marring hammer (rubber or plastic)
PLIERS/CUTTERS
☐ 6” pliers
☐ 6” needle nose pliers (long and short)
☐ 6” diagonal cutting pliers
☐ 6” needle nose vise grips
☐ Safety wire pliers
☐ 12” Channel Lock pliers
☐ Duck bill pliers
☐ 6” vise grip pliers
☐ 1 pair snap ring pliers (inner and outer)
PUNCHES/CHISELS
☐ 3/8” center punch
☐ 5/32” taper punch
☐ 3/32”, 1/8”, 5/32”, 3/16” pin punches
☐ 3/16” chisel
FILES
☐ 10” mill files
☐ 10” round rat tail file
☐ 10” half round bastard file
☐ File handle
INSPECTION TOOLS
☐ Flashlight
☐ Magnetic pick-up tool (extendable 24”→32”)
☐ Mechanical fingers (24” approx)
☐ Inspection mirrors (1” & 2” round)
MEASUREMENT/MARKING TOOLS
☐ Standard feeler gauge set, narrow blade (.005 to .035)
☐ 6” & 12” steel 4R machinist ruler
☐ 15’ tape measure
☐ Machinist double point scribe or pick set
MISCELLANEOUS
☐ Rechargeable battery powered screw gun with adjustable clutch
☐ Apex bit holder extension
☐ Multi-Tool (Leatherman, Gerber, etc.)
• Multi-Tools are optional. Employees are permitted to utilize personally owned multi-tools if desired, but they must be marked and used in accordance with Endeavor
Air policy regarding Identification and Control of Cutting Tools (Blades)
☐ Utility knife
• Utility knives are optional. Employees are permitted to utilize personally owned utility knives if desired, but they must be marked and used in accordance with Endeavor
Air policy regarding Identification and Control of Cutting Tools (Blades)
☐ Screw extractor set (Easy-Out)
☐ Hack saw
☐ Tool bag or low profile tool box (lockable)
COMPANY CULTURE
At Endeavor Air, we are committed to fostering a culture and environment where employees are engaged, are appreciated, and enjoy going to work every day.
A CULTURE OF MEANINGFUL WORK
Endeavor Air is a 24/7/365 operation. Our employees take pride in delivering safe, reliable, and exceptional results — That’s why our performance is raising the bar for the entire regional airline industry.
A CULTURE OF RECOGNITION
At Endeavor, we know that our people are our greatest asset. We are proud to recognize and reward employees through incentive programs, Operational Performance Recognition payments, and other celebrations throughout the year.
A CULTURE OF SERVICE
We are proud to serve the communities we serve. Throughout the year, Endeavor employees give back through service activities and volunteer opportunities — in their own communities, and around the world.
A CULTURE OF ADVENTURE
Endeavor employees work hard — and play hard. In addition to free or reduced travel privileges on Delta and over 80 airline partners worldwide, our employees have access to hundreds of deals and discounts on travel, entertainment, and services.
-Jim Graham CEO, Endeavor Air
TRAVEL PRIVILEGES
Upon date of hire, active Endeavor employees and their eligible pass riders will qualify for space available pass travel at a free or reduced rate on Delta’s worldwide network.
Eligible pass riders include:
● Spouse/domestic partner or Registered Travel Companion
● A Travel Companion is friend or family member who is otherwise ineligible for pass travel privileges and can be added as a pass rider in place of a spouse or domestic partner.
● Minor dependent children under age 19
● Dependent children age 19 until age 24 are eligible if they have never been married and are full time students. Minor stepchildren and minor dependent children of your domestic partner are also eligible.
● Parents
● Non-dependent children – These are identified as your children who were previously your dependent children who have either turned age 19 and are no longer full time students or have turned 24 or older.
Domestic and international space-available travel for you and your pass riders on Delta flights
Endeavor employees fly on Delta mainline flights at a higher boarding priority than all other Delta Connection carriers
Free domestic travel; taxes and fees apply to international travel
Reduced-rate travel on more than 80 airline partners worldwide
EMPLOYEE BENEFITS
MEDICAL BENEFITS
HRA Plan will no longer be
VISION BENEFITS
ADDITIONAL BENEFITS
What sets Endeavor Air apart from the competition?
● A company culture where employees are empowered to lead, treated with dignity and respect, and driven by our commitment to safety and open communication.
● An airline with a reputation for operational excellence, including an industry Completion Factor record and the MHI RJ Reliability Performance Award in North America.
● A career pathway to Delta Air Lines through our exclusive RPE Program.
● A relocation bonus of $6,000, less applicable taxes, for applicants that reside more than 50 miles from the specific base location.
● An additional sign-on bonus of $2,000, less applicable taxes, for positions at any of our current Operational Focus locations.
● A military bonus of $1,000, less applicable taxes, for candidates wil qualifying military experience.
● An Aviation Maintenance Pathway (AMP) program to support and mentor students who want to become technicians with Endeavor. Endeavor also offers a $2,000 bonus (less applicable taxes) for active AMP participants when they start an AMT position at Endeavor.
● Paid training – All training is paid at your normal hourly rate. Hotel, transportation, and meals are covered by the company.
● Paid uniforms – Endeavor provides an initial and an annual uniform allowance.
● Free parking at your base location.
● Road Trips paid at your normal hourly rate from when you leave base until the time you return.
● Paid travel accommodations when traveling for business to include confirmed flights, hotel, transportation, and a daily meal allowance.
● Highest non-revenue boarding priority on Delta mainline flights of any Delta Connection carrier.
● Access to Delta Perks and other programs offering hundreds of deals and discounts on travel, entertainment, and services.
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