MARCH
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County Touts Resiliency of Tourism Economy
Photo provided The SUNY Fredonia group of 17 sport management students arrives in Los Angeles for Super Bowl LVI, including (back row, from left): Antonio Reid, Josh Santacroce, Cody Starks, Zoe Blasak, Jimmy Doran, Jared Gleason, Alex Brizendine (in front of Gleason), Nate Wirth, Billy Major (in the teal hat), Shelby Himes, Camryn Wilson and Kyle Mack; and (front row, from left): Jonah Rosas, A.J. Kinney (sitting down), Nate Sage, Thomas Starks and Brian Goldstein.
Fredonia Sport Management students reap rewards with Super Bowl internship experiences FREDONIA – “Mesmerizing” ... “Unmatchable” ... “So cool” It’s hard to top the superlatives used by State University of New York at Fredonia Sport Management students to describe their Super Bowl internship experiences. While crowds packed SoFi Stadium, a $5 billion sports and entertainment complex, to ultimately see the Los Angeles Rams edge the Cincinnati Bengals, 23-20,
with more than 110 million watching on television, 17 students who have majors or minors in Sport Management were chalking up valuable sport industry experience through Super Bowl internships. “The internship experience at the Super Bowl puts you right in the action of the largest sporting event in the country,” said student Antonio Reid. “The organization that is necessary for the Su-
Kerry Fischer. “They got to see how a sporting event happens, got a lot of behind-thescenes experience, especially on Game Day. They got to see how the Super Bowl hal ime show comes together – there are so many moving parts.” The Fredonia contingent – a mixture of seniors, juniors, sophomores and one fi rst-year student – worked Thursday, Friday and Satur
per Bowl to go on without a hitch is mesmerizing. There are so many moving parts and so many jobs that are needed to create the great experience we see on television. Being able to assist in the event is truly an experience that can’t be derived anywhere else.” There’s so much for students to learn and experience through a Super Bowl internship, echoed Sport Management Assistant Professor
Sport Internship continued on page 3
MAYVILLE— Chautauqua County Executive PJ Wendel recently announced that the tourism economy in Chautauqua County rebounded in 2021 with all-time record occupancy tax collections. After declines in tourism and visitation in 2020 as a result of travel-related restrictions caused by the COVID-19 pandemic, 2021 occupancy tax revenues exceeded expectations by nearly 40% with revenues exceeding budget by more than $500,000. Revenues exceeded 2019 levels, before the pandemic, by 5.4%. When compared to New York State as a whole, in 2021, international visitation to the state was down 86% and domestic visitation dropped by 37% as compared to 2019. “The fact that Chautauqua County experienced record visitation in 2021, as visitation across the state declined overall, is a testament to our incredible tourism offerings and outdoor recreational amenities,” said Wendel. “I applaud the Chautauqua County Visitors Bureau and other tourism partners for their efforts in promoting these assets, and the tourism-related businesses and a§ ractions for their steadfastness.” The rebound in visitation is attributed to Chautauqua
County’s diverse tourism assets and the recognized safety of our rural County’s tourism destinations. Additionally, a 2020 agreement with Airbnb to facilitate their direct collection of occupancy tax payments from each short-term rental venue, helped with overall enforcement efforts. “2021 was a very solid year for tourism in Chautauqua County amid the uncertainty of the pandemic,” said Andrew Nixon, Executive Director of the Chautauqua County Visitors Bureau. According to county occupancy tax data and the 2021 Smith Travel Research (STR) report for Chautauqua County, hotel occupancy still lagged behind pre-pandemic levels, indicating growth in other accommodation segments such as co§ ages and shortterm Airbnb and VRBO rentals. “For traditional hotels, the rebound was not as good as what the lodging industry as a whole experienced,” said Nixon. “It appears that while doing be§er, some larger hotels still struggled with some of the effects of the pandemic and the related response.” Three-fi hs (3%) of the revenue that is generated from the County’s
Tourism continued on ............. page 2
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Photo provided Pictured, a rendition of the proposed Hideaway Bay Resort, a glamping attraction with waterfront bar/restaurant and event space. The Resort construction is set to get underway in 2022 by Adventure Sports Development & Tundo Construction.
Tourism continued from 1 occupancy or “bed tax” is utilized to increase tourism, conventions, trade shows, special events, and other directly related or supporting activities. Two-fi hs (2%) of the occupancy tax is utilized solely for the enhancement and protection of lakes and streams in Chautauqua County. Coupled with allocations from the Federal American Rescue Plan Act (ARPA), increased revenues have enabled the County to rebuild its occupancy tax program reserves which were depleted in 2020 during the peak of the pandemic.
The Chautauqua County Department of Planning & Development, which manages the program, is moving forward with new projects and initiatives in both the lakes and waterways grant program, as well as new tourism development initiatives to be advanced by the Chautauqua County Visitors Bureau and the Chautauqua County Partnership for Economic Growth. Allocations from the occupancy tax program to various lake and waterway entities, and to tourism industry partners are expected to return to pre-pandemic funding levels in 2023. “We are very pleased and excited to see this rebound in our tourism sector,” said Mark Geise, Deputy County Executive for Economic Development. “I
applaud the hard work of our partners, as well as our staff, especially Nate Aldrich and Dave McCoy, who manage the 3% and 2% programs respectively. They have been
diligent in managing these funds to ensure we are being smart with how we budget moving forward.” Among the efforts to further boost the tourism economy, the economic development team is pursuing new initiatives to promote the cra beverage industry, promote the County as a destination for small conferences, further capitalize on outdoor recreation including cycling and trail offerings, and enhance the County’s social media and video content as it pertains to our natural and recreational offerings. Geise also indicated that the County of Chautauqua In-
dustrial Development Agency (CCIDA) is actively working to support several tourism-related business development projects, including the Hideaway Bay Resort in Silver Creek and the White Inn in Fredonia,
among others. “Even though we’re back on track, the sky is the limit in terms of further capitalizing on our incredible four-season tourism offerings,” said Geise.
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Sport Internship continued from 1 day at the Super Bowl Experience, the vaunted fan-centered a raction staged in the massive Los Angeles Convention Center. Running games that fans played, helping with crowd control, giving directions, checking vaccination status of fans and handing out home COVID-19 tests were among their duties. “Our job was to enhance the fan experience,” explained Dr. Fischer, one of two Sport Management faculty members who accompanied the students. That was the chief mission the NFL assigned to the student interns. On Game Day, students shi ed to SoFi Stadium’s service level, where the tunnels leading out to the field are located. “They got to see the behind-the-scenes magic and get a be er understanding of exactly what goes on at an event that sports fans don’t think about,” Fischer said. “There was never a down moment; always something happening.” Groups of student interns were assigned to slightly different tasks, reported Shelby Himes, a ’21 graduate from Frewsburg. Some performed sentry duty outside of team locker rooms, making sure only authorized personnel could enter, while others helped to supervise logistics for elements that would be featured in the hal ime show. “My duties were to make sure that all the dancers, speakers, and some lights for the hal ime show made it on the field at the right time. And when it was time for them to come off, that they went in the right direction and in the spot where they belonged,” Ms. Himes said. “These were amazing things that we don’t see as a normal fan. It was so cool to see what goes on behind the scenes and what it takes to be able to pull off such a big event. It really gave me a be er understanding of how important time management is when things are on such a timed schedule.” Himes added. “That (Super Bowl Experience) was a different experience than the game itself, but I think a lot of them gained a be er appreciation for exactly how events are run,” Fischer explained. A major takeaway from the internship for Mr. Reid, a senior from Brooklyn, was an appreciation for how much preparation and time are needed to ensure that everyone is safe, and that fans have a truly great experience. It’s a must-have intern-
ship for students wanting to work in the sport industry because they’ll have a chance to shadow some of the most influential people in the sports world, Reid remarked. “I believe that this internship has given me an unmatchable experience,” Reid explained. “I also think that this internship is something that a racts the eye on resumes and could be a great talking point in interviews. This opportunity has helped me confi rm internally that working in sports is definitely the way I want to go with my career.” Reid, who’s also majoring in Psychology, would like to become a licensed sports psychologist who assists athletes at the collegiate or professional level with the daily pressures of being a top athlete in their sport, while having a balanced lifestyle. “I want to motivate athletes to maximize their own potential and block out all the unnecessary obstacles that come with the job.” The internship helped Himes to conclude that she wants to work in event planning or social media within the sport industry, ideally with the National Football League, Major League Baseball or the National Hockey League. “It also allowed me to make connections to multiple people on LinkedIn that work all different parts of the sport industry. They were also able to give me advice and talk to me about how I should go about applying for jobs in the sport industry,” Himes said. “Most of the people that I met and connected with were women, so it gave me hope that I will make it one day,” she added. While SUNY Fredonia students enjoyed interacting with fans and fellow student volunteers, they also made potential industry connections, Fischer said, which is a central objective of Super Bowl internships. “It’s a once-in-a-lifetime experience for most of them.” It is the eighth time SUNY Fredonia has organized a Super Bowl internship experience, and Los Angeles represents the greatest distance a Sport Management contingent has traveled, Fischer said. “I wasn’t expecting so many students to be going because it was so far away.” It also marked the fi rst time that student interns were paid by the Super Bowl host commi ee. Students also received assorted Super Bowl swag that included black uniforms and black caps worn on Game Day, red shirts for the Super Bowl Experience, black long-sleeve jackets and backpacks – all sporting the Super Bowl logo. Fischer is looking forward to SUNY Fredonia students interning at the 2023 Super Bowl.
Ross named featured speaker for morning Commencement ceremony at SUNY Fredonia State University of New York at Fredonia alumna Trini Ross, the United States A orney for the Western District of New York, will deliver the Commencement address at the 10 a.m. ceremony of the 195th Commencement exercises of SUNY Fredonia on Saturday, May 21 in Steele Hall. Ms. Ross assumed her role as United States A orney on Oct. 11, a er being nominated by President Joseph R. Biden Jr. and unanimously confi rmed by the United States Senate. She is a native of Buffalo, and the fi rst African-American woman to hold this position. As U.S. A orney, Ms. Ross has the responsibility for overseeing the prosecution of any federal criminal case brought within the 17 counties of Western New York. Previously, she served in several capacities including: Director of Investigations in the Legal Division of the National Science Foundation’s Office of Inspector General; Assistant
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VITA program adds up to real-world tax prep experience for SUNY Fredonia accounting students It’s back to face-to-face consulting for accounting students at the State University of New York at Fredonia who prepare state and federal income tax returns for local residents through the Volunteer Income Tax Assistance (VITA) program. Even with remote sessions held to comply with coronavirus pandemic restrictions a year ago, the program – traditionally staffed by juniors and seniors majoring in Accounting or Public Accountancy – still generated impressive numbers in 2021. Students compiled 209 state and federal returns that resulted in state and federal refunds totaling more than $440,000 for local taxpayers. In-person consultations are being held at the Fredonia Technology Incubator, 214 Central Ave., Dunkirk, on Wednesdays, from 11 a.m. to 2 p.m., and Saturdays, from 9 a.m. to 4 p.m. Sessions are staffed by 11 student interns, four site coordinators and seven volunteer tax preparers. “During this time our tax preparers will be working directly with the taxpayers to complete their income tax returns in a face-to-face consultation, meanwhile the site coordinators are on hand to answer any questions and check the preparers’ work for accuracy before submi ing it to the IRS,” said Christopher Shepp, a senior Public Accountancy and Business Administration: Finance major from Buffalo. Not only does the program, now in its 42nd year at Fredonia, generate tangible benefits – refund checks – for
taxpayers, students likewise profit from the roughly 80 to 120 service hours that each provides over the course of the two months the service is offered. “By working on real-world tax returns students gain confidence in their understanding of the process and rules of taxes, making tax a much less intimidating topic. Working face-to-face with clients allows students to gain experience and insight on what it’s like working with the public in a professional services capacity,” Mr. Shepp, a site coordinator, explained. Self-assurance to engage in conversations about sensitive fi nancial ma ers, along with the confidence to answer common inquiries about federal and state tax codes, is also gained by students. Coordinators can also build their research, problem solving and professional services so skills by troubleshooting the more difficult tax problems and less common documents that taxpayers bring to their consulting session. The opportunity to gain leadership skills and confidence in a leadership role drew Portia McCrimmon, a senior Public Accountancy major from Jamestown, to the program as a site coordinator. “The VITA program provides real-life experience in the field of tax accounting,” Ms. McCrimmon added. “We are working with real people and sensitive information rather than reading from a textbook. I like seeing how the principles we learn in class correspond with the
situations we encounter at VITA.” A penchant for doing tax work and the internship credits earned initially attracted Zachariah Pawlicki to the VITA program, and it’s kept him on board for another two years. “Considering I want to go into personalized tax stuff, I would say that this is a great experience for me to look over, prepare, and approve on tax returns. Working with taxes is a good way to understand what really goes on ‘under the hood of the tax machine,’” said Mr. Pawlicki, a junior Business Administration from Rochester and another site coordinator. Learning to distinguish between expenditures that qualify as deductions and ones that don’t is another skill that Pawlicki has learned. Career aspirations of Pawlicki include running his own tax fi rm that serves artists and also learning tax codes in other countries to expand his company’s reach. Joshua Paris, who sometimes pulls double duty as a site coordinator and intern preparing taxes, anticipates
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town, many return year a er year, Shepp reports. “There are several different VITA sites in the area, many of them with more experienced volunteers and retired accountants preparing taxes, but our schedule fi lls up quickly every year,” according to Shepp. “Our clients are eager to work with us; some have even commented that although they don’t have to fi le taxes at all due to their status, they come to our site every year because they enjoy ge ing to speak with the students,” he said. That friendly, positive atmosphere that the students provide each year has enabled the Fredonia site to thrive and draw many satisfied taxpayers. “It’s a very positive experience on both sides of the table.” Shepp said. Students also benefit from developing community
connections. “By allowing students to utilize the skills they’ve learned in a positive way, the VITA program helps students start a pa ern of professional community service that will help to carry them through their careers,” Shepp said. Face-to-face appointments require proof of vaccination status, and can be made by calling 211, and requesting an appointment with VITA. Services are still available for those who are not comfortable disclosing their vaccination status in a remote capacity. 211 operators will direct those clients on who to contact to schedule a time to drop off documents. Appointments are necessary to receive tax services. Walk-ins are not available this year. The VITA service through SUNY Fredonia will be offered through April 9.
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this experience will benefit him greatly in his career. “I am ge ing direct experience in working with clients and preparing their tax returns, which is directly relevant for my future career as I plan on becoming a CPA and working at a fi rm doing that exact work,” said Mr. Paris, a senior Public Accountancy and Business Administration: Finance major, with a minor in Economics, from Buffalo. Paris, who joined the program to gain real-world tax preparation experience and also help taxpayers not able to hire someone to prepare their taxes, plans on joining a CPA fi rm and working towards his CPA certification. Students report having great experiences with VITA, Shepp noted, and many return in subsequent years because they enjoyed the experience so much. They le these internships with much more confidence in their knowledge and abilities, he added. Likewise, most clients have been extremely grateful to receive assistance. Even though the Fredonia VITA site isn’t the only game in
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