HSBC UK EF100 2022

PRESENTS

CELEBRATING THE BEST AND BRIGHTEST FRANCHISES THAT BRITAIN HAS TO OFFER.

Support for your franchise ambitions

Advertisement Feature

Whether you’re considering buying a franchise or looking to grow your business through franchising, our expertise could help you move forward with confidence.

With more than 30 years’ experience in financing franchise operations, our specialist franchising unit supports over 8,000 clients.

We know that franchising is about more than just making money. It’s also about creating strong and mutually-beneficial relationships. And it’s an approach that has seen us named as Best Franchisee Banking Provider at the Business Moneyfacts Awards for the last three years.

We understand the unique funding needs and structures required for franchise banking – and we tailor our approach accordingly, with our experienced business managers able to make fast, effective decisions.

Through specialised long-term finance and risk management solutions designed specifically for franchisees and franchisors, we can support your individual growth plans.

The right support for franchisees If you’re looking to buy a franchise, our experts can help you decide whether franchising is right for you and take you through the steps you need to develop a successful business. Franchisees benefit from a central helpdesk, offering advice and liaison with lending managers.

Funding of up to 70% of start-up costs (subject to status) is available for franchisees joining an established network.

With many years of experience, working with franchises of all shapes and sizes, our franchise team can

provide the specialist support you need as you buy and then grow your franchise.

We also understand that each franchise is unique so we tailor our services to meet your needs providing the right financing and helping you to make those all-important connections.

Helping new and experienced franchisors If you’re looking to franchise your business, we can guide you through the process of planning and financing your franchise model by introducing you to key partners as well as our existing clients who are looking to expand their portfolio.

For experienced franchisors, our experts can support you through many aspects of your future journey, from driving domestic expansion and brand penetration to entering new international markets.

Our franchise team can also leverage a global network that covers some 66 countries and territories, which means we are uniquely placed to connect customers to

opportunities as they expand internationally.

Whether you’re looking to bring your franchise to the UK or to franchise your UK business overseas, we can leverage that network to provide the connections, guidance, knowledge and introductions you need to succeed.

Our support goes beyond finance, providing the expertise and networking opportunities that are vital in the industry. We run regular events, such as ‘Meet the brands’, to connect overseas franchisors with potential franchisees in the UK. We also provide mentoring and networking opportunities, giving franchisees the opportunity to learn from each other and from our own team of experts.

As part of that broader network of support, we work closely with the British Franchise Association to encourage successful and ethical franchising. We also sponsor the British Franchise Association Franchisor and Franchisee of the Year awards.

To find out more about how we can support your franchising activities, contact our franchise experts on: 0121 455 3438* or email: franchiseunit@hsbc.com

Together we thrive *Phone line is monitored 9am to 5pm, Mon to Fri (ex. Bank Holidays) Issued by HSBC UK Bank plc AC58499

ELITE FRANCHISE 100 - 2022

72 5

Welcome

6

Partners & Sponsors

7

EF100 Judges

8

Top 100

116

18 Top 90 28 Top 80 39 Top 70 51 Top 60 60 Top 50

134

70 Top 40 88 Top 30 108 Top 20 118 Top 15 134 Top 10 156 Number 1 162 A - Z Quick reference 163 1 - 100 Quick reference

04

104

ELITE FRANCHISE 100 - 2022

WELCOME

Welcome back to HSBC EF100 2022 – Celebrating our 5th Annual Awards!

A

T THE TIME of writing, editorial have just transcribed Prime Minister Boris Johnson's recently delivered speech at the CBI's annual conference.

We’re taking the core message from that speech 'A Massive Thank You to British Business For Keeping Going' and wish to echo that across the entire British franchise community.

What resilience, fortitude and sheer bloody determination from everyone, not only from those franchise brands fortunate enough to feature in Britain’s definitive awards league table HSBC UK EF100 2022, but across the board too.

And, given the tough couple of years we’ve just battled through, what better way than to enter the New Year by acknowledging some welldeserved success in the British franchise industry!

That is exactly what the HSBC EF100 is all about, paying tribute to the greatest franchises the UK has to offer; celebrating the brightest brands and recognising those who are contributing the most to their communities, businesses we feel are the true engine room of the economy, whether it’s a flourishing franchise at the top of their game or a budding fast track, high growth franchise making serious in-roads. And that applies from cleaning

to coffee, housekeeping to healthcare, tutoring to transport and everything in between.

The franchising industry continues to drive economic growth across the nation.

Indeed, according to a recent bfa and NatWest franchise survey, more than 710,000 people are now employed in franchising throughout the country. Not to mention that it provides an estimated £17.2bn in income for the UK economy.

Meanwhile, we’re pleased to welcome our new judge, Anita Roberts, Associate Director of Franchising at HSBC UK. “This year we have placed value on a franchise’s ability to conquer the array of problems caused by the pandemic, as well as their capacity to prosper within a rapidly-moving and recovering business environment. The durability and innovation shown in the face of unimaginable circumstances is what has decided our top picks. To rank within the top 100 is a phenomenal achievement,” says Anita.

Anita succeeds Andrew Brattesani, who we say thanks to for five years of service to the judging panel. We also say welcome to another new judge Lucy Archer – Co -Founder of Rev PR, who we’re very excited to see joining us.

Deciding this year's list has been as fierce as ever. A hearty

well done to all of the winners, you've proudly deserved your place in the definitive league table. Also, a sincere thank you to everyone who entered. Even if you didn’t make the list this year there is always next year to try again.

We’d also like to say a special thank you to all the judges who took part, as well as the continued support from our sponsors and partners. Finally, a big thank you to everyone on the team we work with and who assist us in making the EF100 the success that it is!

Yours Scott English EF100 Brand Director Elite Franchise

05

ELITE FRANCHISE 100 - 2022

SPONSORS HSBC UK is excited to again be involved with the franchise 100 awards in 2022 and look forward to seeing you at the celebration dinner.

BusinessesForSale.com is the largest database of business buyers, businesses and business intermediaries in the world. It currently has 60,000 businesses for sale on the site. The company will ensure your business achieves the highest level of prioritisation across all major search engines such as Google, MSN and Yahoo.

We’re very excited to continue pairing our brand with Elite Franchise 100, Elite Franchise is known for it’s high quality and informative content, which is continuously transferred to the annual guide celebrating the top franchises.

This is a real treat for the UK franchise industry.

Saleem Anwar, Commercial Director, Franchisesales.com

PARTNERS At EWIF, we’re looking to change the face of the franchise sector so that women have a much larger presence. Our primary focus is to support women who are looking for a route into the franchise industry. Our remit is threefold; to encourage women to consider buying a franchise, to encourage business women to franchise their existing operations and to help franchisors attract more women to their networks.

Established in 2004 Franchise UK provides details of UK franchise businesses for sale plus lot's of UK franchise information & franchising news.

If you are considering buying a franchise opportunity then our franchise directory of UK franchises for sale will be an excellent resource of FREE franchising information.

Franchise Local offers the best franchise opportunities, support and advice for anyone looking to buy and run a franchise business in their local area.

06

Working with the team at Elite on the EF100 has been a pleasure.

Communication is quick and easy and there are always lots of ideas flowing to make things as beneficial as possible franchisors. It’s been a good way to enhance our visibility as a service provider and as a direct result of the 2020 partnership we welcomed new clients on board.

Lucy Archer, QFP, Rev PR

Many brands struggle to grab their respective audience’s attention through their marketing collateral, but Elite Franchise does a great job in catching your eye as soon as you start to read through their promotional material.

Franchise Supermarket admire Elite for publishing Elite Franchise 100 as it gives readers a chance to really compare the performance of UK based franchises during the past 12 months. We look forward to seeing who makes the Top Spot!

Ben Burcham, director, Franchise Supermarket

Recognising the best in any industry is great for driving up standards. EF100 is the first quality publication to formally do this for the franchising industry and I commend them for doing it.

Clive Sawyer, managing director Business Options

Coconut Creatives is a strategic marketing company that works with franchisors to help them grow. With over a decade of experience in the franchise industry, we know how to create marketing strategies that effectively target and convert prospective franchisees.

FranchiseShow247, a new community platform that provides access to potential franchisees 24hours a day, seven days a week, is here and could be the solution you’ve been looking for. A super easy concept that provides great exposure across the global franchise industry.

We are a network of experienced franchise consultants and entrepreneurs that have achieved business success across several industries.

Our franchise consulting services skills have been gained in the real world, delivering real results for new franchise businesses.

POINT FRANCHISE is a platform with a unique geo-localised search engine that helps franchisees find franchises that are developing in specific areas of the UK.

We are pleased to support the Elite Franchise 100. It’s a fantastic opportunity for the best of British franchises to gain recognition for their hard work and innovation.

Carlo Walther, commercial director, Daltons Business

The Virtual Franchise & Business Opportunity Show is the UK’s original online exhibition that helps connect franchise brands with those interested in starting their own business.franchise industry.

ELITE FRANCHISE 100 - 2022

THIS YEAR'S JUDGES *Please note: we have endeavoured to recuse any judges that may have a conflict of interest from judging certain entries.

ANITA ROBERTS Associate Franchise Director, HSBC UK Anita has been a banker in HSBC for over 30 years having worked in retail banking in a number of senior positions before moving to commercial banking in support roles in both the Business Banking and Mid-Market arena and finally as a Relationship Manager in the Business Banking team before joining the Franchise Team in early 2019.

HSBC has had a dedicated franchise unit for over 30 years and the team work closely with the bfa and its members to support ethical franchising. Anita’s role as Franchise Director primarily focuses on developing relationships with Franchisors and industry professionals, her key objective being to identify lending opportunities for the Bank and help Franchisors and franchise clients grow their business.

PAUL CLEGG managing director, Coconut Creatives Having been involved in franchising for over 12 years, Paul Clegg is more than qualified to join the Elite Franchise 100 judging panel. He has become a voice of authority through the franchises he has worked with, both in the past and as managing director of Coconut Creatives. Clegg’s opinion is often sought out as a recognised trusted advisor for understanding franchising challenges. In 2011 Clegg attained the bfa’s qualified franchise professional title, in recognition of his professional knowledge.

FIONA BOSWELL QFP partner and head of franchise and commercial services, Knights PLC Fiona is a Partner at Knights Plc and has many years’ experience in advising businesses on franchising and in particular on setting up, managing, growing and exiting franchise networks. Fiona heads up a multidisciplinary team that advise those in the franchise sector on all aspects of their franchising journey from acquisitions and disposals, real estate, contracts and termination, HR aspects and disputes. With clients ranging from established to emerging franchisors, area developers, multi-unit and multi brand franchisees, brands coming into the UK, and those wishing to expand elsewhere.

CLIVE SAWYER Founder, EWIF Encouraging Women Into Franchising Clive Sawyer is the Managing Director of Business Options and founder of the non for profit Encouraging Women into Franchising organisation (EWiF).

Business Options is one of the UK’s leading franchise and business-expansion consultancies providing help, advice and support to companies looking to expand their business through franchising and other expansion models such as licensing, distributorships or agencies. Clive has written three leading books on franchising: How to Franchise Your Business, 20 Most Asked Questions in Franchising and The Essential Women’s Guide to Buying a Franchise, all of which are available on Amazon. Clive is highly respected throughout the franchising industry and regularly presents and lectures on the topic of franchising.

LUCY ARCHER QFP, Co-founder, Rev PR Lucy is the co-founder of specialist franchise PR agency, Rev PR and has over a decade of experience in franchising. She is a member of the Chartered Institute of Public Relations, the Public Relations and Communications Association and holds Qualified Franchise Professional status with the bfa. From home-grown start up brands to international giants, Lucy has supported franchisors and franchisees alike, helping them to leverage the crucial pillars of trust, credibility and storytelling for growth.

CARL READER, Chairman, Dennis and Turnbull chartered accountants and strategic advisors Carl Reader is chairman at multiaward winning franchise accounting firm d&t and author of The Franchising Handbook. ​He has previously served as Affiliate Chair and Board Member at the British Franchise Association. Carl has spoken to global franchising audiences about best practice in franchising, and has worked with countless household name brands. He has been recognised as one of the '20 faces of franchising' by What Franchise magazine, is a judge of many industry awards, and regularly contributes to the trade press.

07

ELITE FRANCHISE 100 - 2022

100 N U M B E R

DOR-2-DOR

It may sound old-fashioned but sometimes the best way to attract attention is to post material through the good old trusty letter box, a method which has turned DOR-2-DOR into a national franchise success

D

OR-2-DOR is the UK’s largest network which specialises in professional printing and leaflet distribution.

According to research undertaken

by Direct Marketing Association (DMA), letterbox marketing has increased significantly since the early 1990s. This seems remarkable, considering the development of

E ST.

1987 NUM B E R O F F R A N C HI S E S

69

SEC TO R

B2B MARKETING I NV E STM E N T L E VE L

£19,950 + VAT

the internet and its various online tools which can distribute pages of material in milliseconds.

Letterbox marketing is a very important and popular method for promoting businesses and local services. It’s a huge part of the £45bn direct marketing industry in the UK, with many companies using door drops to advertise their wares.

In 1987, founder and chief executive Jeff Frankling started a cooperative direct mail service, specialising in door-to-door distribution of colourful packs of discount vouchers.

And, following the phenomenal growth of the letterbox marketing industry, many clients began asking DOR-2-DOR to both print and deliver their leaflets. With a rapidly growing number of clients requiring a reliable distribution service, DOR2-DOR has now developed into a full door-drop marketing business.

There are many TV and radio stations, a plethora of magazines, along with an ever-expanding number of online outlets. However, there is still usually only one letterbox per residence and, because the medium works so well, advertisers are turning more and more to the door drop, in order to get their messages heard.

DOR-2-DOR works with local shops, businesses, national franchise chains and Government organisations. This tried and tested system of using the simple letterbox has produced exceptional returns on investment for many clients. Franchising began in 2001 and has grown to nearly 70 outlets throughout the UK. The franchise includes a cloud-based bespoke software package, which is an essential part of the business model. It has been developed to help maximise orders, while presenting a professional image to customers, as well as those employed to undertake the daily posting of material. ™

dor2dor.co.uk/franchise

08

Your online rating will improve. We guarantee it!

What we offer to help you and your franchisees:

Check out how great our clients look with stars against their organic Google listings!

Stars in Organic Google Search We will get you more sales with stars in your organic Google search results Review Aggregation Aggregate all your online ratings to see in a snapshot your entire online reputation Social Posting – Your amazing reviews will automatically be shared to your favourite social media platforms, so that no matter where people find them, they see your best reviews Collecting New Reviews Collect new reviews easily with unique QR codes and a white-labelled review screen

Click the demo link below for a free personalised demonstration of the Trustist platform! Alternatively scan the QR code!

James Boyes COO 01904 217 110 www.trustist.com james.boyes@trustist.com https://trustist.org/JamesDemo

ELITE FRANCHISE 100 - 2022

N U M B E R

99

SERVICEMASTER RESTORE IF YOU’RE TOTALLY underwhelmed at working a typical 9-5 day, and are searching for a new challenge, then a franchise with ServiceMaster Restore could be your salvation. It’s both stimulating and rewarding, and there’s no such thing as ‘ground hog day.’ You’ll be

responding to urgent pleas for help, following disasters in the home or at a business property.

Flood, fire or trauma, you will use your expertise to report, give advice and deliver the most appropriate restoration service, as you return premises to their previous state.

The company’s comprehensive Restore training will leave you fully equipped to deal with any disaster,

N U M B E R

98

DIDDI DANCE BACK IN THE TOP 100 for a fifth straight year is diddi dance which offers pre-school dance classes for youngsters. They are the go-to fun franchise for parties and nursery sessions, and throughout the ongoing pandemic have provided an online offering too. The company is celebrating its 18th birthday this year, and they continue to create classes with original music, props and unique lesson plans.

10

diddi dance uses a syllabus aimed at engaging children who love dancing to music. It’s all about getting children moving in their early years, focusing on its benefits for both physical and mental wellbeing. Anne-Marie Martin has created an exciting two-year rolling lesson plan, encapsulating almost 20 different dance styles.

In 2006, Anne-Marie began franchising her business, which has

as you demonstrate your specialist knowledge, using modern and effective tools and equipment.

Some situations may require a little extra help, which arrives in the shape of our technical support manager and experienced franchise network. This kind of work is not for the faint-hearted. As such, the urgency and expertise required is reflected in the ticket price.

Therefore, ServiceMaster Restore is a great money-making opportunity.

Utilise this established brand, unlimited support and proven business model to make a living in this unpredictable yet profitable industry. To discover more about ServiceMaster Restore, please contact a member of our friendly recruitment team to make your dreams become a reality.

servicemasterrestore.co.uk

developed into a network of over 40 franchisees, while covering more than 50 UK territories. Anne-Marie and her head office team provide daily support which over the last couple of years has been more crucial than ever. diddi dance franchises have helped to boost the morale of local communities during the pandemic and the company is keen to attract new business partners who understand the importance of giving children a great introduction to music and dance, while keeping them physically active. If you’re looking for an all-singing, alldancing business, then this might be the franchise opportunity for you.

diddidance.com

Buy a coffee franchise.

Coffee is big business: 2.2 billion coffee cups are consumed every year in coffee shops.

It makes lots of money: Industry turnover in the UK is approx. £10.1 billion and grows at about 10% yearly.

And it’s growing: Analysts predict the coffee shop sector will exceed 30,000 outlets and produce £15 billion turnover by 2025.

Visit FranchiseSales.com to find out more about buying a coffee franchise – and more!

ELITE FRANCHISE 100 - 2022

97 N U M B E R

EST.

N U M B ER O F FR A N C H I SES

SECTO R

I NV ESTM EN T LEV EL

2018

40

TRAVEL

£13,745+

THE HOLIDAY FRANCHISE COMPANY The Birmingham-based Holiday Franchise Company prides itself on upholding key ethical values which form the cornerstone of its growing and popular business 12

W

E STARTED OUR franchise business in 2016, after recognising the need to welcome and support people into the industry who hadn’t worked in travel before. These were people who were entrepreneurial, had amazing skillsets and were extremely passionate and welltravelled. We offer a unique franchise model, as we tailor the franchisees’ business around their own travel experiences, and base their specialism on the destinations and types of holidays they know they will enjoy selling.

Our model puts the franchisee in control. It enables them to benefit from our reputation, experience and infrastructure, while creating their own brand to trade under, enabling them to grow capital value in their own business, not ours. We support the franchisee in their brand design, but then handover all intellectual property

ELITE FRANCHISE 100 - 2022

rights to them. We don’t want people to be bound to us because we own them, we want to earn their loyalty and have them stay with us because we offer them the highest levels of support.

If we and a potential franchisee agree that we can forge a successful partnership, we hold a business planning meeting, which is hosted by our Director and Head of Sales and Marketing. They will check the viability of the business based on the franchisees’ chosen areas of specialism. We want the franchisee to understand the amount of cash the business could generate, and if it would meet the needs of their lifestyle.

We successfully built our own multi-award winning online travel agency called Holidaysplease, which launched in 2002 on just a £6k investment. It now turns over in excess of £30m per annum.

This means our franchisees will be

working with a proven business model and a team of travel professionals who fully understand the industry, as well as the role and challenges they will face.

Our franchisees benefit from our first-hand experience so they don’t need to make the same mistakes that we did early in our journey.

Our experience has enabled us to create an in-depth induction training programme, supported by our e-learning platform Journey to Success. This ensures franchisees have the skills and knowledge needed to become a successful online travel agent.

We are the only travel franchise whose training is accredited by The Institute of Travel & Tourism and is delivered one-to-one, to suit the franchisee’s schedule. This helps us to focus on the franchisee’s training needs, and ensure they receive maximum return on their investment and time. The same

team supports a franchisee throughout their entire journey, from initial enquiry to going live.

This means we have intimate knowledge of the franchisee and their business and are able to forge a strong partnership.

Ethical franchising is one of our core values. It is a key area, where we are proud to differentiate ourselves from our competitors.

We do not amend our prices or run special offers to put people under pressure to sign with us.

We want people to have the time to research the different models available. We proactively ask potential franchisees to research our competitors, to ensure they are making an informed decision. Our recruitment process is stringent, and we actually turn away more people than we take on. We seek quality, not quantity.

We are proud to be the first travel franchise to be accredited by both The Approved Franchise Association and the British Franchise Association. We continually evolve our offering to ensure we stay current. Our franchisees are at the heart of every decision we make. holidayfranchisecompany.com

13

ELITE FRANCHISE 100 - 2022

N U M B E R

96

MATHNASIUM MATHNASIUM can change your life. Instead of simply matching a self-employed tutor with a child, Mathnasium has evolved proprietary maths learning programmes developed over more than 20 years. These are bespoke to each child, and aligned to the UK curriculum, delivered by employed, highly trained instructors.

Every personalised learning plan builds on each child’s knowledge

layer-by-layer and teaches true understanding, not simply rote learning.

The results blow the competition away: • 93% of parents say attitude to maths has improved; • 94% say maths skills have improved; • 90% say overall school results have improved.

For franchisees, results are equally impressive. This is a management franchise that lets you feel true value, with many franchisees leaving corporate careers behind, so they could make a real difference.

Instruction is delivered in-centre and online via a sophisticated platform, which offers real-time face-to-face learning. You can run a single centre or expand to multiple centres, with each capable of delivering well over £100k in annual income.

With over 1,100 centres globally, franchisees enjoy a highly developed framework of worldclass systems and ongoing business support. As the brand scales up across the UK, you can build significant asset value by growing with it.

mathnasium.co.uk/franchise-uk

Find Your Perfect

Franchise Opportunity Browse over 350 franchise opportunities for sale on Franchise Local today.

www.franchiselocal.co.uk 14

franchise local To Advertise, visit www.franchiselocal.co.uk/advertise

ELITE FRANCHISE 100 - 2022

95

TIDY GREEN CLEAN

Everything you need to buy a franchise.

A Tidy Green Clean franchise provides you with a unique opportunity to start your own commercial cleaning business.

You’ll join a strong and successful brand that people trust, with HQ support helping you to hit the ground running.

Find a franchise...

SEAR

Visit FranchiseSales.com

Browse opportunities, advice & more.

N U M B E R

94

HEADCASE BARBERS

HEADCASE BARBERS, launched in 2000, has experienced all types of trading conditions and has established itself as the UK’s largest and fastest growing franchise in its sector. In a digital age that puts many business models at risk, you cannot have a haircut online. That makes our service an essential purchase for customers when they visit one of our comfortable barber shops.

Our shops have loyal repeat customers who return time and time again, providing franchisee investors with a solid investment opportunity.

As you would expect from an established brand such as ours, Headcase Barbers has developed a tried and tested business structure. We have an EPOS system that integrates with an IT dashboard, allowing you to monitor, analyse and promote your business.

Whether you are an owneroperator, or an investor-owner, we will support you through our central office team, which has a reputation for sound operational management experience. This team of experts will also promote your business through our established marketing campaigns.

We have single and multiple licence opportunities available for potential new recruits who wish to join our business, through our flexible, easy to manage, investment portfolios. New business partners may also be able to access third party and internal financial packages to help bring them on board.

headcase-barbers.com

15

ELITE FRANCHISE 100 - 2022

N U M B E R

93 RIPPLES RIPPLES IS A PREMIER bathroom franchise. We have been designing and supplying the highest quality, bespoke bathrooms for both residential and commercial clients since 1988. We are now one of the most respected bathroom retailers in the UK. The Ripples retail experience was the vision of Roger Kyme who, having spent many years working at a senior level at Travis Perkins, decided to focus exclusively on luxury bathrooms.

We pride ourselves on the quality of our products and our exceptional customer service. As a result, we think we do something a little different to most other businesses in the bathroom industry. We believe that in retailing, the customer’s

92

experience is as important as the products that they buy. And that means we pay special attention to the little things because these are what matter to our clients.

We began franchising in 1995 as a family-owned business, with family values and work ethics to match. Since then, while our network has grown substantially and our business has developed into the successful model you can

KIDSLINGO

ripplesfranchise.co.uk

Buy an existing franchise

Kidslingo teaches French and Spanish to children aged between 0 and 11. The fun classes, both face-to-face and online, are delivered via a network of over 130 franchisees and tutors across the UK. Our philosophy is simple: ‘Inspire children to love languages for life.

Search 100s of franchise resales now Visit bfsale.co.uk/eliteresales

Foo d

fra

nch

n’s dre Chil chises n a r f

ise

s

ises

anch Pet fr

16

see today, our core business is still family-owned and our values of quality and service continue to define us. Ripples is a first-time entry in the Elite Franchise Top 100 table.

Fast Fran Food chise s

Coffe e fran

chise

s

Pizza s hise franc

Fitn rty ess Prope f hise ranchi Franc ses

ELITE FRANCHISE 100 - 2022

N U M B E R

91

DIAMOND HOME SUPPORT

DIAMOND HOME SUPPORT is a cleaning, home help and gardening management franchise.

You don’t have to do the work yourself as you can run the business from home, if necessary – and in your spare time initially.

Both cleaning and home help are boom sectors. Nearly five million households have a cleaner and there has been a substantial rise in recent years. Because of this, Diamond Home Support is in high demand and especially from the UK’s ageing population.

Franchisees can tap into both of these growing areas for a low start-up fee of just £4,995, plus VAT. This includes an extensive territory in which to trade and a comprehensive marketing package to start you off. We even supply your first 40 customer leads.

Diamond Home Support provides unlimited training and support from day one in a modern and accessible way. The existing franchise network is large and

PUT YOUR FRANCHISEES IN THE SPOTLIGHT Proven formula gets franchisees off the ground with media coverage

✓

Quality brand exposure to put your franchisee in the spotlight

S IONY T T ELA TEG ENTNS EN IA R TRAONTT IO T S N D LA CO ME GY NT C E R E IA ATONTE D R ST C METEGYENT S S RA NT ON ION ST COLATIEGY NT T RE RAT NTEIONS ELA A R I ST COLAT D IA ME RE A I D ME

✓

✓

Development of story ideas and unique pitch angles to get your franchisee noticed

✓

Build valuable relationships with the right local and regional media contacts

✓

Increase customer awareness and franchisee satisfaction.

Let us help you take your franchisees to the next level with a robust PR strategy designed to drive awareness and support business growth.

We work directly with franchisees for a truly personal service.

EVERY GOOD FRANCHISOR KNOWS THAT FRANCHISEE SUCCESS EQUALS FRANCHISOR SUCCESS.

currently covers around 50% of the UK. This means there are still opportunities to join this awardwinning franchise.

This is what one franchisee had to say: “The support from head office is excellent and I can thoroughly recommend Diamond Home Support to anyone who is looking to build a long-term business with excellent residual income.”

diamondhomesupport.com

Our grand opening and local PR packages are ideal for both B2B and B2C brands. Designed to kick-start a new franchisee’s business and boost customer traffic to specific locations.

MAXIMUM IMPACT FOR YOUR NETWORK, MINIMUM IMPACT ON YOUR TIME.

lucy@revpr.co.uk www.revpr.co.uk

17

ELITE FRANCHISE 100 - 2022

EST.

N U M B ER O F FR A N C H I SES

SECTO R

I NV ESTM EN T LEV EL

2016

19

LEISURE

£200,000

90 N U M B E R

FLIP OUT ADVENTURE PARKS Join one of the fastest growing franchises in the UK today by signing up with Flip Out, a leader in the adventure park and leisure industry

F

LIP OUT ARE the leaders of the indoor adventure park industry in the UK. We have operated here since 2016 and are one of the fastest growing companies in our sector. We have over 80 centres worldwide and 27 in the UK, ranging from 15,000 to 65,000 sq ft. We welcome in excess of four million guests each year across UK parks alone.

Our mission To build a business that grows with the community, creates a positive environment and promotes a healthy lifestyle.

Become part of our growing business We are aiming to open 50 centres in the UK by the end of 2022. Many

18

new franchisees like our simple model based on our key areas of trading, supported by our central management team and exclusive support systems.

The flip out advantage We have many prime sites available at excellent rates which may be right for you.

• Funding available through third party lender; • Open 24/7 and 364 days of the year; • Established franchise business model since 2012; • Over 80% of our franchisees are from other industry backgrounds; • $100m worldwide business; • Protected territory agreements; • Our own health and safety standards;

• Our own protected insurance facility with industry leading insurer; • We support with: maintenance, marketing, management, staff recruitment, training and ongoing support.

Flip Out Somerset owner Jeremy Appiah says: “Having come out of the armed forces, I was looking for my next exciting challenge, back in the UK. A franchise operation seemed to make sense to me and having seen Flip Out and the impact it was having in the leisure and sports arena I was excited by the opportunity. I embarked on the journey and was supported all the way through the process of finding the right venue.” Minimum investment capital of £200K needed. Get in touch today. flipout.co.uk

ELITE FRANCHISE 100 - 2022

N U M B E R

89 LITTLE LEARNERS JOINING THE ELITE FRANCHISE Top 100 party for a fourth straight year is Little Learners, which is an award-winning children’s activity franchise. This six-year old business offers educational messy play classes for babies to pre-school children, across over 30 locations in the UK and Australia.

It was founded in 2015 by Rachel Fay, an Early Years primary teacher who designed an innovative mark making programme for under 5s.

The programme allows children to follow the journey of four loveable characters – called ‘The Mark Makers’ – focussing on one mark each week in class.

Rachel’s aim is for pre-school children to embrace early writing with confidence in an informal, fun environment. Parents sign up to classes where learning is a by-product of their children’s enjoyment.

Little Learners continues to evolve as a brand and dedicated play space venues are now planned across the UK, following the launch of the first flagship play space in Darlington.

Founder of the Little Learners’ brand, Rachel Fay, says: “I’m massively proud that our classes have had a positive impact on children’s learning and I am delighted that the Little Learners franchise has provided parents with a flexible and satisfying career opportunity with good earning potential.”

littlelearnersuk.com

Buy a pizza franchise.

A large market A growing sector Exploits the boom in smartphones

Visit FranchiseSales.com to find out more about buying a pizza franchise.

19

ELITE FRANCHISE 100 - 2022

88 EXTRA HELP N U M B E R

Making their debut in the Elite Franchise Top 100 is Extra Help, the resilient, profitable business that serves local communities all over the UK

E

XTRA HELP is an award-winning franchise network that provides home-help and domestic cleaning services for many people across the UK. The company is popular with the elderly, parents and working professionals.

Founded by Claire Robinson, a single mum and entrepreneur with a passion for helping others, Extra Help now has 35 business partners operating throughout the UK. Convenience and reassurance for the elderly and vulnerable Having relocated to Plymouth in 2010, Claire was searching for a new business opportunity. She quickly identified a gap in the market for a reliable, one-stop-shop that not only offered cleaning but also a flexible range of home-help services,

20

ELITE FRANCHISE 100 - 2022

E ST.

2010 NU M B E R O F F R A N C HI S E S

35 S EC TO R

DOMESTIC SERVICES I NVE STM E N T L E VE L

£8,500 + VAT such as gardening, dog-walking, ironing, meal preparation and companionship.

The aim was to provide elderly and vulnerable people with the convenience of dealing with one reliable contact for all of their home-help services. They also provide the reassurance of knowing that any member of staff visiting their homes would have DBS clearance. Extra Help was launched in Plymouth and Milton Keynes later that year and was extremely well received.

A growing target audience It soon became clear that there were many types of people who needed a helping hand to stay on top of their daily tasks. Services were expanded to include ‘Extra Help Parents’ ‘Help’ and ‘Extra Help for Everyone’. Home-helpers were now also assisting parents with school runs, entertaining children after school, as well as during the holidays and at birthday parties.

Over the years Extra Help has widened their itinerary of services, with Claire tweaking her business model along the way. Once satisfied it was robust and easy to replicate, the business became franchised in 2011.

A simple business model The Extra Help business model is simple but highly effective. As an Extra Help franchise owner, your role is to find clients and recruit suitable home-helpers to respond to their needs. Home-helpers are self-employed, so there’s no payroll to manage. It’s a flexible business with low overheads and high returns. You can grow at your own pace, while making a huge difference to people’s lives. You can choose to work as many hours as you want, thus helping to create a healthy work/life balance.

As an Extra Help franchise owner, you’ll receive the support you need to become a truly successful business owner within this rapidlyexpanding, recession-resilient industry. Franchisees are actively encouraged to help and mentor each other. New partners will always have access to a family of like-minded people who will provide you with the benefit of their experience and help you to flourish.

A low-overhead business with high earning potential At only £8.5k (plus VAT), the Extra Help franchise package represents excellent value for money. With multiple income streams and

modest, monthly fees, Extra Help franchisees can realistically expect to break even after their first year of trading. By the end of year two they will be well on their way to earning substantial profits.

As well as the immense job satisfaction that comes with helping people within your local community, Extra Help’s earning potential is fantastic. One of our top-performing franchisees is currently bringing in more than £6k per month in revenue, and several others are earning over £5k during the same period.

We are always looking out for kind and caring franchisees to join our family. To discover more about Extra Help’s franchise opportunities, please call 01752 905790 or visit the link below.

extra-help.co.uk/franchise-opportunities

21

ELITE FRANCHISE 100 - 2022

87 N U M B E R

EST.

N U M B ER O F FR A N C H I SES

2011

28

SECTO R

SPORTS & EDUCATION

I NV ESTM EN T LEV EL

£24,995

SPORTSCOOL

Why not join one of the coolest businesses in the UK, returning to the Elite Franchise Top 100 club for 2022 SportsCool offers sport and dance classes to youngsters

F

OUNDED IN 2008, SportsCool is one of the largest sport and dance franchises in the UK. They provide fun physical education sessions for children, and are hired by schools and for private occasions.

Our franchise package includes an exclusive territory which incorporates a minimum of 150 schools. This creates an opportunity to scale-up, without having to purchase multiple territories.

We are one of the few sports franchises that deliver multisports, with more than 20 activities available to customers. These include dance, cheerleading and, more recently, yoga. At SportsCool we guarantee that our franchisees will receive income from franchisorbooked school events, before any monthly fees need to be paid.

The ongoing support provided by the SportsCool franchise sets us apart from other brands. The

manner in which we support our franchisees has been developed because our founders have all experienced life as business partners themselves. With this knowledge in mind, the founders operate a franchise model which puts the franchisee first.

SportsCool’s owners have a deep understanding of what franchisees require to make their business a success. Therefore, SportsCool have created a business model that is easy to understand and not daunting for franchisees to use.

This means the cost of insuring the business, as well as fees for HR, CRM (customer relationship management), company formation and accountancy, are covered for the first year.

At SportsCool we know that our franchisees and coaches have a large role to play in children’s lives. Whilst being their teachers, educators and mentors, they are also big role models for the children they engage within their community.

Another thing that sets our brand and franchisees apart, is that we will always go that extra mile to give children the confidence they need to grow in the right direction.

www.sportscool.org

22

Build your network Find out how HSBC can connect you to franchise opportunities.

Visit: business.hsbc.uk/franchising Or contact our Franchise team: Tel: 0121 455 3438* Email: franchiseunit@hsbc.com *Phone line is monitored 9am to 5pm, Mon to Fri (ex. Bank Holidays)

HSBC UK Bank plc. Registered in England & Wales with number 09928412. Registered Office: 1 Centenary Square, Birmingham, B1 1HQ, United Kingdom. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Our Financial Services Register number is 765112. AC58499

ELITE FRANCHISE 100 - 2022

86 N U M B E R

ARTVENTURERS DURING THE SUMMER of 2021, ARTventurers celebrated a whole decade of delivering colourful hands-on art and creative fun classes, events and parties for babies, toddlers and children across the UK. Over the years, ARTventurers have won numerous awards including Most Loved Baby Activity and Most Loved Academic/Creative Activity at

the annual What’s on 4 Kids Awards ceremonies in 2020 and 2021 This cemented the brand’s reputation among the parent community, while recognising all of the fantastic benefits that early involvement in art has for babies and children. Founded by former EWIF Woman Franchisor of the Year winner, Fiona Simpson, ARTventurers has been offering

85

franchise opportunities since 2015.

The ARTventurers franchise package provides a perfect opportunity to build a fun and rewarding business working with children and families, and using your creative talents too. Many of the franchise team have young families and enjoy the option of growing their businesses flexibly, choosing from a wide range of income streams available to them.

All of our franchisees are completely unique – just like the little artists that attend our classes.

We support them as they create a colourful, creative, profitable business which suits their individual needs.

ARTventurers is a first time entry in the Elite Franchise Top 100 list.

artventurers.co.uk

N U M B E R

PINK CONNECT

THE PINK CONNECT franchise business model is very different. It is designed to attract entrepreneurs who want to create their own success. Being your own boss, while you have your customers looked after by professionals, leaves you free to gather new clients year-onyear and therefore permanently grow your residual income. It is designed to connect businesses and provide solutions.

24

Pink Connect has been providing leading edge business communication services to thousands of UK businesses, both large and small, since 2002. Led by customer demand, market trends and a deep understanding of SME business needs, we have developed a comprehensive range of smart communication products and services that all UK businesses must have. And we are supported

by a UK-based call centre.

Openreach has announced the switch-off of the UK PSTN telephone system, making it essential for all businesses to migrate to new technology. There has never been a better time to be in the telecoms business and IT industry.

A Pink Connect franchise package provides everything a person needs to start, and ultimately grow, into a highly successful and profitable residual income business. We have a solid 14-year franchising history, with our franchisees retaining a monthly profit of 32% of turnover.

pinkconnect.com

ELITE FRANCHISE 100 - 2022

84 N U M B E R

HUSSE OUR BUSINESS CONCEPT is simple: We want to make life easier for our customers. We are the global leaders in pet food home delivery operating in 54 countries and with over 1600 franchisors & distributors. We wow our customers

by offering free samples, a full customer nutritional experience, free delivery, support and advice which is the reasons why our business model is so successful. We recommend a free sample based on the needs of every individual pet. Before they decide to purchase our products, our customers are well informed about the reasons for choosing the Husse brand.

What sets Husse apart from the competition? We produce high quality, human-grade natural products with a Scandinavian taste that's unique to the UK and different from our competitors. Our products are tailor-made to meet

the varying needs of different cats and dogs. We offer franchisees low overheads and high-profit margins which enables them to thrive in their exclusive territories. Husse boasts a 95% customer retention rate, which reflects on the great quality and super taste of our products. We also are rated 4.9 stars out of 5 in TrustPilot to further show the faith customers have in our products.

england.husse.com

EliteAd.pdf 1 01/12/2021 21:02:34

FC C

M

Franchise Cloud.

The franchise software platform built on 20 years franchise experience.

Y

CM

MY

CY

CMY

K

Built to solve real problems seen over decades of franchise experience.

Keep your franchisees informed and connected via the Network Hub, manage access to all the information, resources and assets your network needs to succeed.

Optionally, you can administer your franchise and network websites and carry out email marketing on behalf of your entire network, entirely personalised to each of them.

We know every franchise is unique. That is why ‘off the shelf’ software often causes more problems than it solves. We’d love to show you how we can configure Franchise Cloud to solve your exact problems.

Let’s talk >>> 01725 511 673 https://coconut.marketing/franchise-cloud

Powered by

Coconut.

25

ELITE FRANCHISE 100 - 2022

83 N U M B E R

BUSINESS PARTNERSHIP ESTABLISHED IN 1979, Business Partnership is a unique national network of regional offices connecting business sellers with business buyers. The franchise has grown steadily over the past 40 years and is one of the UK’s leading independent business broker networks.

26

With highly experienced regional partners in all areas of the UK, they provide a personal, professional and confidential service for business buyers and sellers. Their role is to support business owners, while earning fees from business sales and valuations, as well as acquisition and exit planning.

Business Partnership franchisees come from very different walks of life, with a variety of backgrounds and from many areas of the country. The network does not only comprise of accountants, bankers and IFAs – as you might expect – but also successful business owners who, having exited and sold their own businesses, are now helping others through the same process.

It is a collaborative franchise, with the network forever reaching out to its business partners, while offering no shortage of good advice. If you love business, making deals and enjoy a challenge, then Business Partnership is the franchise for you.

The company are new entries in the Elite Franchise Top 100 list.

business-partnership.com

ELITE FRANCHISE 100 - 2022

82

SWIMTIME

Founded in 1998, Swimtime is a large independent swim school which teaches thousands of children each week, in hundreds of pools across the UK. Our purpose is to teach the world to swim and to ensure knowledge and skills are retained for life.

Everything you need to buy a care home franchise.

Browse opportunities, advice & more.

81

N U M B E R

GOCRUISE & TRAVEL THERE IS NO better time to start your own travel business than now. Every day gets better and better, with more flights taking off, more cruise ships leaving ports and more escorted tours starting out. GoCruise & Travel has been established for 17 years and is a full member of the bfa (British Franchise Association).

It’s safe to say we know how to run a franchise. We give 100% financial protection to our homeworkers and their customers. We show you how to run your business from the comfort of your own home or premises, whether full-time or part-time. No previous experience is necessary, because we will teach you about every aspect of our business. You will be shown how to establish your market and how to attract customers.

With our dedicated head office team, we offer support on how to promote your business both online and away from the internet. For a modest outlay a GoCruise & Travel franchise offers you an exciting and fun-filled business opportunity, along with a potentially high financial return. As soon as you join us, you become part of the GoCruise & Travel family, enjoying all the help and support that comes with it. joingocruiseandtravel.co.uk

27

ELITE FRANCHISE 100 - 2022

E ST.

1971 NUM B E R O F F R A N C HI S E S

43 SEC TO R

PROPERTY AND ESTATE AGENCY I NV E STM E N T L E VE L

£0 to £150,000

80 N U M B E R

CENTURY 21

Returning to the Elite Franchise Top 100 standings, following a year’s absence, are Century 21 which has enjoyed 50 successful years in the property market

E

STABLISHED IN 1971, Century 21 is currently celebrating half-a-century of global success in the property market. The brand stretches across the UK from Scotland to Brighton on the south coast, helping homeowners buy, sell and let their properties. The year 2021 not only witnessed the highest number of properties sold in a single month, since records began, but it also created the first self-employed Century 21 agent to work from home for this global brand.

Century 21 prides itself on being the innovative leader within the UK property market, and taking the initiative by becoming the first

28

estate agency to white-label its customer facing property app. This ensures franchisees have access to the right support and tools to capitalise within their markets, and provide quality service.

The last 12 months has seen the brand go from strength-tostrength, and it was named Fastest Growing Franchise by Entrepreneur in the United States. And during 2021 its UK arm has become an ambassador for Encouraging Women into Franchising. The company has launched a new Franchise Champion initiative, in which a small number of handselected franchisees are mentoring other business partners, while

supporting the overall franchise with its various recruitment campaigns.

Century 21 UK is more than just a property franchise. The company’s agents drive their business with a passion for people and property – and where people come first.

This approach has enabled many franchisees to become the leading estate agent within their regions, with many now opening a second branch. With three different franchising options available – called Max, Flex and Solo – there’s a solution for everyone to kick-start their own estate agency within the comfort of their local village, town or city. Century 21 currently has 43 UK franchisees.

century21uk.com/franchising

ELITE FRANCHISE 100 - 2022

79 N U M B E R

EST.

2016

GOOD OAKS HOME CARE

N U MBE R OF FRAN CH ISE S

12 SECTOR

HOME CARE IN VE STME N T LE VE L

£70,000

Good Oaks Home Care prides itself as a carbonneutral franchise in a sector which is booming, as the UK’s elderly population increases in volume

A

S THE UK’S ONLY carbonneutral franchise, Good Oaks Home Care has entered the Elite Franchise Top 100 list for the first time. Following on from COP26 and Covid-19, the need for an ethical and environmentally sound business – in the home care sector – is greater than ever.

Good Oaks Home Care is well placed to improve on its yearon-year growth, across its entire network, and is keen to welcome new business partners. Good Oaks is a quality brand in the home care sector and its franchise partners can proudly position themselves as

a premium provider, competing on quality and responsiveness, rather than price. This means partners are able to offer market-leading salaries to attract and retain the best staff members.

The quality of Good Oaks’ care has meant that every franchisee’s business is now bigger and busier than they were before the pandemic. It’s a great position to be in. Ben Ashton, co-founder of Good Oaks Home Care, said: “Over the past 18 months, we have invested record amounts in our support office team, as well as in training and the development of our franchise owners.

“We’ve also supported the network of registered managers with our innovative ‘inspiring growth training programme’. The Good Oaks operating system is a visual, intuitive and easily searchable resource that is installed on every computer and phone in the network. This ensures consistency and quality at every level of the organisation.”

Despite being new to the EF100, Good Oaks has won many awards, such as: Home Care Heroes Team of the Year 2020; Leaders in Care (Innovation in Care) 2019; and Commendation for Team Support 2019, plus many more. With social care reform on the agenda, and billions in extra funding coming down the track, this is an ideal time to invest in the home care market. It is a rewarding business opportunity.

goodoakshomecare.co.uk/franchise

29

ELITE FRANCHISE 100 - 2022

78

N U M B E R

TURTLE TOTS CELEBRATING ITS 10TH anniversary in 2021, Turtle Tots is a unique swimming programme which begins with aqua-natal yoga for mums-to-be, and progresses into lessons devoted to babies and toddlers.

Swimming is a life skill every person needs. So the younger

we learn, the safer we are in and around water. Running a Turtle Tots business is rewarding in many ways. You have the opportunity to run a five-star business while making a real difference to people’s lives. There are also great financial returns too.

You don’t need to have previously

Everything you need to buy a sandwich franchise.

run a business, or a swim school, to make your Turtle Tots franchise a success. Our award-winning brand has developed a range of systems and processes designed to keep you and your business growing.

If you fit our brand values, and we fit your goals, you will soon be enjoying the flexibility of running a successful business to suit your lifestyle. We, at Turtle Tots HQ, will always be there to offer you our expert guidance and support.

Turtle Tots has over 50 franchisees across the UK and Ireland yet, despite our widespread existing coverage, there are still new territories available in many areas of the country.

turtletots.com

SPECIALIST PR SERVICES FOR FRANCHISORS ✓ Increase brand awareness ✓ Get more exposure for your franchise ✓ Build trust and credibility with prospects

Browse opportunities, advice & more.

30

NS TIOGY T A L S RE RATENTEIN ON A I T O T S D C MEEGY NT RELA AT NTE DIA STR CO METEGYENT S S RA NT ON ION ST COLATIEGY NT T A RE RAT NTEIONS A I ST COLAT D ME RE IA D ME

Reach potential customers and franchisees through powerful storytelling.

STAND OUT, BE SEEN, BE HEARD.

lucy@revpr.co.uk www.revpr.co.uk

ELITE FRANCHISE 100 - 2022

77

N U M B E R

PETPALS PETPALS IS THE UK’S largest multiservice pet-care franchise and a founder member of the Pet Care Franchise Association.

The company has over 20 years of experience helping franchisees build successful businesses in the pet-care sector.

Petpals offers a full range of petcare services, including pet and cat sitting, small pet boarding, dog walking, home boarding, puppy

76

and elderly dog care, plus pet transportation.

Unlike other pet-care franchises, Petpals is not just offering ‘a lifestyle business.’ Rather, Petpals is an established and proven investment opportunity. In a UK market where 59% of all households own a pet, including 12.5 million dogs, 12.2 million cats, as well as 8.1 million other small pets*, pet-care services are currently in high demand.

GUTTERPRO

GutterPRO is a low-cost, faststart, franchise with over 75 Territories granted during the last five years. We are professional gutter cleaners and our mantra is: ‘Safe and sound, we do it from the ground.’ And our expertise is clearly illustrated by over 13,000 positive reviews.

Whether a single owner-operator franchise or a large multi-territory management franchise, Petpals has the experience and expertise to support your business goals.

With no debilitating property costs or investment in stock, Petpals presents an outstanding opportunity for both income and capital growth with an excellent ROI. Being part of our established national brand brings you many additional benefits, from a proven business model, pre and post launch support and comprehensive on-going business training including a first class independent business coaching programme. * The Pet Food Manufacturers Association report of 2021.

petpals.com/purchase-a-new-franchise

Everything you need to buy a franchise.

Find a franchise...

SEAR

Visit FranchiseSales.com

Browse opportunities, advice & more.

31

ELITE FRANCHISE 100 - 2022

75

N U M B E R

JACKSON FIRE & SECURITY

JACKSON FIRE & SECURITY is the first Fire and Security business to provide access to this lucrative market as a franchise offering. A Jackson franchise offers a potentially excellent return on investment, a strong and immediately recognisable brand and a sterling reputation from our large and growing client base.

With almost 30 years of experience delivering industry leading service, we are ideally positioned to help you meet the demand for a comprehensive fire

and security solution in your area.

Office and facilities managers are legally obligated to seek out and manage a host of suppliers for reliable fire safety and security services. They need solutions and they would be delighted to satisfy their requirements from a single, professional, reliable provider.

Jackson Fire & Security make their lives and jobs easier by providing these services to the highest of standards. You benefit immediately from our NSI Gold standard accreditations for fire and security.

Buy an existing franchise

Jackson Fire & Security can offer a complete package of maintenance

services to commercial customers, including fire extinguishers, fire alarms, fire door inspection, access control, intruder alarms and CCTV.

jacksonfire.co.uk/franchise

Foo d

fra

nch

ise

s

Fast Fran Food es chises anchis Pet fr

Search 100s of franchise resales now Visit bfsale.co.uk/eliteresales

32

es

chis

Pizza ais ch ncehsise nfr a r f e e s Coff

fran n’s e r hild

C

rty Prope ise h c n a Fr

Fitness es franchis

ELITE FRANCHISE 100 - 2022

74

N U M B E R

MAD SCIENCE

®

MAD SCIENCE ® is the world’s premier edutainment company, bringing science to life through its fun, hands-on STEM (science, technology, engineering, and mathematics) activities. Mad Science was born 35 years ago to bring captivating science into kids’ lives. The mission was to portray science in a way that it had never been done before.

In the UK, our programmes have reached over 850,000 children,

and we have delivered more than 48,000 birthday parties. Globally, Mad Science has outlets in more than 130 locations, in over 20 countries, while reaching in excess of one million children annually.

For more than 35 years, Mad Science has been the world’s market leader in providing fun, hands-on, science-based programmes and activities geared towards children aged between three and 12. Our interactive

PUT YOUR FRANCHISEES IN THE SPOTLIGHT Proven formula gets franchisees off the ground with media coverage

✓

Quality brand exposure to put your franchisee in the spotlight

S IONY T T ELA TEG ENTNS EN IA R TRAONTT IO T S N D LA CO ME GY NT C E R E IA ATONTE D R ST C METEGYENT S S RA NT ON ION ST COLATIEGY NT T RE RAT NTEIONS ELA A R I ST COLAT D IA ME RE A I D ME

✓

✓

Development of story ideas and unique pitch angles to get your franchisee noticed

✓

Build valuable relationships with the right local and regional media contacts

✓

Increase customer awareness and franchisee satisfaction.

Let us help you take your franchisees to the next level with a robust PR strategy designed to drive awareness and support business growth.

We work directly with franchisees for a truly personal service.

EVERY GOOD FRANCHISOR KNOWS THAT FRANCHISEE SUCCESS EQUALS FRANCHISOR SUCCESS.

offerings include after-school programmes, in-class workshops, pre-school programmes, special events, birthday parties and holiday camps.

Our innovative programmes also feature collaborations with internationally-recognised brands, including: NASA (Academy of Future Space Explorers) and Brixology (engineering with Lego® bricks).

A Mad Science franchise is a fun-to-own business with a unique opportunity to inspire children. It will generate a substantial return on investment for a modest outlay.

It will provide a year-round income thanks to its seasonal and yearround programming. We also offer world-class franchise support and training.

MadScience.org

Our grand opening and local PR packages are ideal for both B2B and B2C brands. Designed to kick-start a new franchisee’s business and boost customer traffic to specific locations.

MAXIMUM IMPACT FOR YOUR NETWORK, MINIMUM IMPACT ON YOUR TIME.

lucy@revpr.co.uk www.revpr.co.uk

33

ELITE FRANCHISE 100 - 2022

73

N U M B E R

WE LOVE PETS

34

WE LOVE PETS is on a mission to bring love and expert care to every household pet in the country. We will promote wellbeing and safety for all pets, everywhere. We’re building a community of like-minded business owners that are passionate about making a difference and setting the bar for pet care services.

What you get with We Love Pets is so much more than just a business. Our market-leading franchise package not only gives you everything you need for launching your business, but you also become part of a national, innovative brand.

And we have earned a reputation for high standards and friendly, personal service. If you invest in We Love Pets we make sure that we continuously invest in you. That’s why we provide an unrivalled support package when you join our family.

We consistently run workshops and events to help you move forward with your business. And we strongly believe that education and community is the key to success.

Regardless of whether you’ve been with us for one year or 10, you’ll never face any challenge alone thanks to our fantastic network.

Are you ready to make a change and do something you love? Get in touch today about franchising possibilities.

welovepets.care/buy-a-franchise

ELITE FRANCHISE 100 - 2022

Everything you need to buy a property franchise.

Browse opportunities, advice & more.

Browse opportunities, advice & more.

DO YOUR PROSPECTS TRUST YOU? Use PR to build trust and credibility:

✓

Educate and entertain to build strong relationships

✓

Demonstrate market demand through franchisee success stories

✓

Reach your target audiences in their own preferred media.

How do you engage without the hard sell?

Build trust without over pursuing?

Inspire without boasting?

We help franchisors to look internally to find the stories that will make an impact and reach potential franchisees.

We know what works and, crucially, what doesn’t. Now, more than ever, prospects know when they are being sold to, and they don’t always like it. Your PR and your content must add value, entertain and inform.

That’s where we come in.

AT REV PR, WE USE REAL STORIES, ABOUT REAL PEOPLE IN REAL BUSINESSES. WE ENSURE YOUR PROSPECTS FIND POSITIVE, ENGAGING PR AT EVERY STAGE OF THEIR JOURNEY, FROM INITIAL ENQUIRY TO DUE DILIGENCE.

lucy@revpr.co.uk www.revpr.co.uk

DIA

Add value with thought leadership and expert advice

ME

✓

CO NT S ST E T RE M RA EDNT RAT LA TIO C TEG IA CO EG NS ON Y REL NTEY T S ST MEENTTRAATIONT R ME T N D DIA CATEGIA RCONEGY S REONT Y ELA TEN TIO T ST LAT ENT RA IO ME NS TE NS DIA G

Everything you need to buy a coffee franchise.

35

ELITE FRANCHISE 100 - 2022

72 N U M B E R

F45

With David Beckham as a brand ambassador, F45 is certainly a leading player in the fitness and leisure industry, and can boast of having a truly global audience F45 OFFERS consumers functional 45-minute workouts that are effective, fun and community-driven. F45 utilises proprietary technologies: These include a fitness programming algorithm and a patented technology-enabled delivery platform that leverages a rich content database of over 3,900 unique functional training movements.

We offer new workouts each day and provide a standardised experience across the company’s global footprint.

F45’s unique selling proposition (USP) is all about community, motivation, innovation and results.

We have a full-time global fitness team who are constantly developing new workouts, with fresh equipment added every few weeks. Therefore no two classes are ever the same.

Variation is the key to our success. Each class contains variations of high intensity, circuit-based exercises, and we know our customers enjoy the excitement of never knowing exactly what they will be doing in their sessions. We believe that F45 offers the world’s best workout, which are endorsed by global icons and are part of our growing community. David Beckham is an ambassador with F45.

We operate a nearly 100% franchise model that offers compelling economics to us and

36

ELITE FRANCHISE 100 - 2022

EST.

2011 NUM B ER O F F R ANCHI SES

2,200 SECTO R

FITNESS

our franchisees. We believe our franchisees generally benefit from a relatively low initial investment and low operating expenses, which generate strong returns on franchisee investments.

The optimised box layout of our studios, which requires approximately 1,600 square feet of training area, contributes to the relatively low initial investment and operating costs for our franchisees.

This allows our studios to be used in a wide array of attractive prospective retail locations.

Technology is at the core of our business and has played a major role in our booming success. We have 100 people in our technical team, so we like to see ourselves as a software company just as much as a fitness company. We are constantly upgrading our tech ecosystem to better support franchisees and ensure they are successful from the very beginning.

We incorporate the latest innovation in patent protected, fitness-based technology.

This enhances the customer’s experience when it comes to increased motivation, measurement, and a post-activity workout report. Screens are strategically placed overhead illustrating each exercise, as well as a countdown to your rest period, as you move around the circuit. This allows the trainers to focus entirely on motivating the participants and correcting form.

F45 is at the forefront of the fitness industry and has been able to

maintain success as a global brand with franchisees all over the world.

Another high-profile brand partner is actor Mark Wahlberg, while our ability to stay connected with all of our franchisees across the world is something we are extremely proud off. It reinforces our ‘team training, life changing’ ethos.

We believe the upfront and ongoing support that we offer our franchisees is a key differentiator in our value proposition and has been a critical contributor to our success.

New franchisees undergo a comprehensive, multi-week training program that covers membership, marketing and day-to-day operations. This ensures the F45 training experience is standardised across our global footprint.

All head trainers must pass a standardised fitness test, and undergo a two-day training program, to better understand our functional training methods. This makes certain they are qualified to correct our members’ movements and foster a collaborative and welcoming environment. We also work extremely closely with our funding partners and high-profile ambassadors to positively enhance the brand and our ethos, while continuing to offer the best instudio workouts.

f45invest.com

37

ELITE FRANCHISE 100 - 2022

71 N U M B E R

EST.

NUM BE R OF F R ANCH ISE S

1979

44

SECTOR

B2B, MERCHANDISING

IN VE STME N T LE VE L

£25,000+ (+VAT)

RECOGNITION EXPRESS From multinational to local flower shop, award-winning franchise Recognition Express has been boosting the profile of businesses large and small for more than four decades

O

PERATING FOR over 40 years, Recognition Express remains the most successful franchise network for its sector in the country. It competes in the ever-growing corporate recognition marketplace and is a past winner of the prestigious bfa (British Franchise Association) Franchisor of the Year Award.

This remarkable company has survived recessions, a banking collapse and even a global pandemic. Yet, despite all of these, Recognition Express continues to go from strength to strength. Every business or organisation, whether it is a multinational corporation, a medium-sized charity or a local flower shop, always needs to increase and improve on its brand awareness.

And with an estimated available market place of over £3bn, Recognition Express is ideally

38

positioned to offer its services providing badges, signs and other promotional gifts. These include business gifts, promotional products, personalised name badges, medals, plaques and trophies. Recognition Express is also heavily involved in the corporate clothing market and school uniforms.

Whether it be delivering 100,000 name badges a year to a major airline, supplying personalised umbrellas for a local occasion, creating branded corporate clothing for a charity, or uniforms to schools or polo shirts to an engineering company, the franchise owners of Recognition Express have many different outlets for offering their services to.

Committed to change, Recognition Express is working towards neutralising its carbon footprint, and understands the importance of sustainability

and renewable resources. It has therefore introduced a large amount of environmentally friendly and sustainable products.

Successful franchise owners will be ambitious, have a desire to build and grow their own business, are customer-driven and keen to follow a proven business system.

Recognition Express is renowned for its high level of ongoing franchisee support and advice in marketing, sales, procurement, technology and business planning.

Martin McClenaghan, a franchisee from north London, says: “If I had to summarise Recognition Express in a single line it would be ‘great training, great support, great people’.”

For more information, email kjameson@thebardongroup.co.uk or ring 01530 513300

thebardongroup.co.uk/recognition-express

ELITE FRANCHISE 100 - 2022

70 N U M B E R

EST.

1990 N U MBE R OF FRAN CH ISE S

35 SECTOR

TRUGREEN

LAWNCARE IN VE STME N T LE VE L

£28,000

Leave the office environment behind and enjoy everything that a TruGreen franchise has to offer, such as a healthy, successful outdoor career and a great work/life balance

A

TRUGREEN FRANCHISE allows individuals to escape the confines of the office and enjoy a healthier and happier career in the great outdoors. Following the completion of our comprehensive two-week training academy, you’ll recognise the various grass species, as well as lawn diseases, and have the skills to create a bespoke lawn care package to suit the customer.

Technical training, business coaching and unlimited support is provided by the franchisor. The TruGreen network and training is led by Brand Manager, Steve Welch, who has over 40 years’ lawn care expertise and experience in professional sports turf

management. At the end of training you will hold PA1 and PA6 Chemical Spraying accreditations.

One of the main reasons that our franchise is so popular, is that we provide unlimited support to our franchisees, helping and advising with operations, marketing, IT and HR. This comes in many forms including our operations manual,

data banks, as well as onsite and remote visits from our experts.

Training never really stops and is encouraged throughout the length of the franchise.

The proven franchise model is designed to maximise an all-yearround opportunity and our bespoke business management software is exclusive to TruGreen business owners. This enables them to keep track of sales and marketing intelligence, so that you can focus on building your business.

A TruGreen franchise operates in daylight hours, and usually from Monday to Friday (9-5), meaning no evenings, weekends or Bank Holidays – although flexible to you and your customers’ needs. This results in more free time to enjoy a great work/ life balance.

As your business grows, you’ll recruit additional technicians and invest in further vans and equipment. There is no upper limit with TruGreen, which has moved 11 places up the Elite Franchise Top 100 list.

If you’d like to make the leap to owning your own business, then contact a member of our friendly recruitment team today to make your dreams become a reality.

trugreenfranchise.co.uk

39

ELITE FRANCHISE 100 - 2022

69 N U M B E R

EST.

1979 N U MBE R OF FRAN CH ISE S

38 SECTOR

KALL KWIK

B2B PRINT & SIGN IN VE STME N T LE VE L

£50,000 +VAT + Shop fit

Kall Kwik continues to put their customers and business partners at the forefront of their franchise model by meeting changes and challenges squarely in the face

A

S A BUSINESS, we are always prepared to meet change head-on, while remaining customer centric at all times. This approach has allowed Kall Kwik to successfully trade in the B2B sector for more than 40 years.

The business offers a lower entry cost to the marketplace and, by outsourcing high end production, this ensures there are low operating costs and ultimately increases net profit margins.

Successful business owners within

the network have broadened their services to include web design, email marketing, plus a web-toprint offering. In addition to this, Kall Kwik provides marketing advice and services to local businesses.

These range from creating, printing, distributing and ultimately following-up a direct marketing campaign through to fulfilment.

They will also source very specialist printing services and are so much more than just a print and design business.

With an estimated 4.9m SMEs in existence in the UK, not to mention thousands of schools, charities and local government organisations, the Kall Kwik Business Service Centres are ideally placed to take advantage of the huge opportunities within their sector.

Due to technological developments, the cost of entry is competitive (approximately £50k, excluding shop fit and VAT). This fee covers the right to use the brand, training, marketing launch, equipment and ongoing business support.

Nigel Toplis, managing director of the Bardon Group stable of franchises, says: “Kall Kwik remains the most recognised brand within the industry. We are proud of our history, our ability to react to change, our on-going innovation, as well as the talent we have in the franchise. In choosing future franchisees we are looking for people who are motivated by achievement, and have the energy and enthusiasm to cope with the changing needs of customers, as well as the fast pace of the design and print world.”

For more information, email: kjameson@thebardongroup.co.uk or ring 01530 513300

thebardongroup.co.uk/kall-kwik

40

ELITE FRANCHISE 100 - 2022

Buy a pizza franchise.

A large market A growing sector Exploits the boom in smartphones

Visit FranchiseSales.com to find out more about buying a pizza franchise.

LOCAL PR TO GROW YOUR BUSINESS

Everything you need to buy a franchise.

CO NT S ST EN TR RE M R LA AT EDI T CATE TIO C E A NTGY NS ONGY REO E L T S ST MEENTTRAATIONT R ME T N D DIA CATEGIA RCONEGY S O R NT Y ELA TEN E TIO T STELAT RA IONT ME NS DIA C TEG NS O RE NT Y LA EN TIO T NS

We work with you to find the stories that your local media want. ✓ Reach more potential customers

✓ Become the trusted, local expert and go-to solution provider

Find a franchise...

SEAR

✓ Local brand awareness generates more customers and increased sales

Let our award-winning team become yours.

ME

DIA

lucy@revpr.co.uk www.revpr.co.uk

Visit FranchiseSales.com

Browse opportunities, advice & more.

41

ELITE FRANCHISE 100 - 2022

68 N U M B E R

EST.

N U M B ER O F FR A N C H I SES

2012

89

SECTO R

FOOD SERVICES

I NV ESTM EN T LEV EL

£45,000 - £290,000

KASPA’S DESSERTS

Success has been sweet and swift for Kaspa’s Desserts having opened almost 100 stores around the UK, along with others overseas 42

K

ASPA’S DESSERTS is one of the fastest growing food outlets in the UK. Since starting trading less than a decade ago, it has opened nearly 100 stores around the country. It has also grown its overseas network with locations in regions such as Pakistan and the Gulf States.

Kaspa’s Desserts offers a unique family dining experience focused on offering a wide selection of mouth-watering desserts. These highly regarded products made their debut in 2012 when the first Kaspa’s Desserts store opened in Croydon – and quickly became a huge success. Consumers of all ages and backgrounds quickly fell in love with the idea of visiting a dedicated dessert parlour to satisfy their sweet cravings.

Their menus offer the world’s favourite hot and cold desserts under one roof, and include a selection of ice creams, gelatos, waffles, crepes, milkshakes, smoothies and sundaes. They are confident that their relaxing and retro environment will change the way you view desserts in the 21st century.

ELITE FRANCHISE 100 - 2022

Why Kaspa’s Desserts is a market leader in the UK? The UK’s ice cream and desserts sector has experienced explosive growth over the past few years.

As a market leader, it’s one of the fastest growing dessert-diner chains in the country. In both 2019 and 2020, Kaspa’s Desserts was voted the UK’s ‘favourite dessert restaurant’ by Deliveroo customers.

Establishing strong supply chains has been a focus of their expansion, and they have retained control of this thanks to their own dedicated distribution hub. This was made possible because of their legendary Dairy Den, where all the secrets of their Italian-style gelato production are jealously kept.

Their expansion has led to a strong high street presence and they are on track to have Kaspa’s Desserts stores serving high quality sweets in every major city and town throughout the UK over the next two years.

Kaspa’s Desserts store models From busy high street outlets to drive-to locations, such as retail parks, Kaspa’s stores have become instantly recognisable and they provide a truly unique customer experience.

Three franchise designs are available, depending on budget and location: • Little Kaspa’s Desserts Express: Small footprint with up to 20 seats for take-away and delivery channels; • Kaspa’s Desserts Classic: Medium to large outlet, ranging from café to flagship restaurant; • Kaspa’s Delivery-Only Kitchens: An industrial kitchen with a lower level of investment.

With the exception of the third option, which simply offers a practical, serving kitchen solution to optimise deliveries, the other two designs are fun, enticing, comfortable, colourful and exciting.

They create the perfect setting for a memorable taste experience.

Today, Kaspa’s Desserts is recognised as a national brand and has a growing franchised network across the country. And they are hoping to continue their expansion on a global scale, over the coming years and decades.

Kaspa’s Desserts already enjoys key collaborations with the likes of 20th Century Fox, Paramount Studios, Sony Pictures, Rakuten, Amazon, Thorpe Park, Reeces and Hershey’s. The next decade certainly promises a bright future.

Help and support for franchisees Kaspa’s Desserts offers the following for prospective franchisees: • A tried and tested operating system; • Market leading products which are second to none; • Comprehensive training on operating your store, as well as onsite assistance to give your first store the best possible start. No previous experience is required to become one of our business partners; • Ongoing support is provided to help you maximise your profits and develop your business; • Access to our national advertising fund and nationwide marketing and PR; • Competitive royalty and marketing fees; • Turn-key store setup, if required; • The use of profitability workshops.

kaspas.co.uk/franchise-with-us

43

ELITE FRANCHISE 100 - 2022

67 N U M B E R

MERRY MAIDS

For the fifth year in a row, Merry Maids has been named among the Elite Franchise Top 100, highlighting their continued success within the UK’s competitive cleaning market

M

ERRY MAIDS HAVE earned their excellent reputation thanks to over 30 years of providing professional home cleaning services in the UK. Their network of franchise units ensure consistency, high standards and a reliable service. They are now searching for those who want to grow a substantial business using every aspect of the guidance, support and experience that Merry Maids has to offer.

Following the completion of a comprehensive training academy programme, new recruits will confidently sell Merry Maids’ services to prospective customers.

44

These customers will choose from a variety of services, which can be hired on a daily, weekly, fortnightly or perhaps monthly basis, so that their homes remain clean and hygienic.

The market Thanks to advances in technology, it has never been easier for consumers to book their cleaning services. Finding and hiring a reputable cleaner has been made simple through online facilitation. With the help of Google, ecommerce services and various review platforms, it has become quick and easy to locate the right

cleaning provider in just a few clicks.

Merry Maids are proud to be one of the first providers of ecommerce for domestic cleaning services and millennials are leading the demand. Did you know that 40% of those aged 25-34 are currently using the services of a cleaner – or are planning to do so?

Research suggests that only 50% of individuals set aside time each week to clean their homes. Time is a highly valuable commodity and we are certain that our customers would much rather be doing the things that they love, rather than cleaning their homes.

ELITE FRANCHISE 100 - 2022

EST.

1990 N U MBE R OF FRAN CH ISE S

48 SECTOR

DOMESTIC CLEANING IN VE STME N T LE VE L

£19,995 It has also been forecast that the increase in the number of people currently working from home will create even more demand for home cleaning services in the future. Put simply, if you’re spending more time at home, then you are probably creating more of a mess which needs to be cleaned up.

With household disposable income on the rise, and more people spending longer in their properties, it is no wonder that cleaning services are no longer considered an extravagant luxury.

It’s now viewed as an affordable way to free up time and improve lifestyle.

About you To be a successful Merry Maids business owner, you will require discipline to follow a proven business model, as well as possess the drive and ambition to prosper in a competitive market. Strong communication and organisational skills are essential in building both a team and a customer base.

The company’s most successful franchisees have these skills in abundance.

Although experience of the home cleaning industry is not necessary, new franchisees will need to be enthusiastic about embracing a new vocation, while learning about

the brand and acquiring business knowledge. Taking on a Merry Maids’ franchise is a full-time commitment. Early on, you’ll need to dedicate much of your time to the business in order to build a solid structure while fostering a strong culture for growth.

As part of the Merry Maids network, you are never alone.

You’ll receive support in all of the essential business disciplines required to run a first-rate domestic cleaning business. With Merry Maids, your focus is on building a profitable business, not the dayto-day grind of administration, paperwork or cleaning. That’s why the franchisor has exclusive systems in place to reduce or eliminate these tasks.

If you’d like to make the leap to owning your own business, then please contact a member of the Merry Maids recruitment team today. Merry Maids currently has 47 franchises in operation across the UK, having started out 31 years ago.

merrymaidsfranchise.co.uk

45

Everything you need to get into franchising.

Fra nch ise

Op po rtu nit ies Franc hise A dvice Case Studes Find a franchise...

SEARCH

Find your franchise here

ELITE FRANCHISE 100 - 2022

66

FIRST CLASS LEARNING

65

First Class Learning is the UK’s fastest growing after-school tuition franchise, with more than 300 centres nationwide. Join our well-established network to benefit from our expertise and help children fulfil their potential in maths and English, with confidence.

Our franchise package provides you with instant access to a highgrowth business in a sector that is witnessing increased demand from both the Government and parents alike. Our after-school activities develop the fitness, wellbeing and social skills of young people across the UK.

PUT YOUR FRANCHISEES IN THE SPOTLIGHT Proven formula gets franchisees off the ground with media coverage

✓

Quality brand exposure to put your franchisee in the spotlight

S IONY T T ELA TEG ENTNS EN IA R TRAONTT IO T S N D LA CO ME GY NT C E R E IA ATONTE D R ST C METEGYENT S S RA NT ON ION ST COLATIEGY NT T RE RAT NTEIONS ELA A R I ST COLAT D IA ME RE A I D ME

✓

✓

Development of story ideas and unique pitch angles to get your franchisee noticed

✓

Build valuable relationships with the right local and regional media contacts

✓

Increase customer awareness and franchisee satisfaction.

RAZZAMATAZ THEATRE SCHOOLS

Let us help you take your franchisees to the next level with a robust PR strategy designed to drive awareness and support business growth.

We work directly with franchisees for a truly personal service.

EVERY GOOD FRANCHISOR KNOWS THAT FRANCHISEE SUCCESS EQUALS FRANCHISOR SUCCESS.

Our grand opening and local PR packages are ideal for both B2B and B2C brands. Designed to kick-start a new franchisee’s business and boost customer traffic to specific locations.

MAXIMUM IMPACT FOR YOUR NETWORK, MINIMUM IMPACT ON YOUR TIME.

lucy@revpr.co.uk www.revpr.co.uk

47

ELITE FRANCHISE 100 - 2022

64

KARE PLUS

Established in 1989, new EF 100 entry Kare Plus is a rapidly expanding network with more than three decades of experience providing complete care solutions to people within their own homes.

Their staff members also support leading public and private hospitals, establishments, and care homes nationwide.

Buy an existing franchise

63

SOUTHERN FRIED CHICKEN

Southern Fried Chicken is a flexible quick service restaurant (QSR) franchise. Our concept is tailored to suit qualified investors and investment groups who are seeking entry into the exciting QSR market, both in the UK and internationally.

Foo d

fra

nch

ise

s

Fast Fran Food es chises anchis Pet fr

Search 100s of franchise resales now Visit bfsale.co.uk/eliteresales

48

es

chis

Pizza ais ch ncehsise nfr a r f e e s Coff

fran n’s e r hild

C

rty Prope ise h c n a Fr

Fitness es franchis

ELITE FRANCHISE 100 - 2022

N U M B E R

62

VISITING ANGELS VISITING ANGELS have been providing quality home care, across the world, for over 20 years.

The Visiting Angels brand came to the UK under the expert leadership of Dan Archer and launched the first UK office in October 2021.

We proudly acknowledge that our approach to business is different

to anything you’ll have seen in the franchise care industry. We are a Carer Centric organization which keeps the interest of its caregivers in the heart of the business and call them Angels, as they deservingly are!

We serve the private pay and top-

Everything you need to buy a care home franchise.

up care market. We don’t work with Local Authorities on packages that are wholly funded through local council budgets. This is because we pay our caregivers well and offer work-related benefits to appropriately reward them for the incredible work that they do every day.

By being truly carer-centric, we spend less time and money recruiting carers, we provide a better-quality support service and our business is ultimately more commercially successful. At Visiting Angels, we take a view on stability and staff retention for the long term. Our aim is to help you build a profitable, sustainable business that is robust and efficient.

visitingangelsfranchise.co.uk

LOCAL PR TO GROW YOUR BUSINESS

CO NT S ST E T M RA EDNT RAT LA TIO C TEG IA CO EG NS ON Y REL NTEY T S ST MEENTTRAATIONT RA DI C TE NS ME DIA C TEG A R ON GY R ONT Y ELA TEN E TIO T STELAT RA IONT ME NS T N DIA C EG S O RE NT Y LA EN TIO T

We work with you to find the stories that your local media want. ✓ Reach more potential customers

✓ Become the trusted, local expert and go-to solution provider ✓ Local brand awareness generates more customers and increased sales

Let our award-winning team become yours.

DIA

RE

lucy@revpr.co.uk www.revpr.co.uk

ME

Browse opportunities, advice & more.

49

ELITE FRANCHISE 100 - 2022

61 N U M B E R

FUN FEST

EST.

2015 NUMBE R OF F R AN CH ISE S

15 SECTOR

CHILDREN'S SECTOR I NVE STME N T LE VE L

£15,000

Enjoying its highest-ever position in the EF 100 is Fun Fest, a collaborative franchise which gives children the freedom choose and the power to play

A

T FUN FEST we empower children, enabling them to choose what engages them and then supporting them to explore their passions through play. We understand the needs of modern parents, so work in partnership with them to make their busy lives more harmonious.

Our range of childcare businesses includes Canopy Children’s Nurseries, which nurture and educate babies and young

children, as well as Fun Fest for children. This provides out of school childcare, and permits franchisees the flexibility to select the type of business and level of investment that they wish to commit to. The first Canopy Children’s Nursery opened at Wembley Park in the autumn of 2021, with Shrewsbury and Bromley outlets to follow in 2022. Canopy is a sophisticated brand, appealing to aspirational parents.

Since its national launch in 2017,

the network of Fun Fest holiday clubs has grown rapidly, building an excellent reputation with Ofsted, schools, parents and children.

They offer children a choice from a menu of exciting and unique activity sessions every morning and afternoon. This allows them to design their own individual holiday programme. Fun Fest’s ‘before and after school clubs’ and ‘children’s parties’ has developed as natural extensions of the successful Fun Fest concept.

Franchisee Daljit Kaur says: “I have been a Fun Fest franchisee for two years. My first club in Luton is thriving and, despite the pandemic, I recently opened my second in Dunstable. I am making a good level of profit which I have achieved alongside work and family commitments. It has been rewarding and I receive good feedback from my customers. I love the level of flexibility and choice that I have in building my business.”

Fun Fest advocates a collaborative approach to franchising.

Head office encourages ideas, suggestions and promotes flexibility where and when appropriate.

fun-fest.co.uk

50

ELITE FRANCHISE 100 - 2022

60 N U M B E R

CONCEPT CLAIM SOLUTIONS Property repairs and insurance claims are big business and we, at Concept Claim Solutions, deal with both on a daily basis. Check out if one of our franchises is right for you

T

HERE HAS NEVER been a better time to take advantage of the opportunity to join Concept Claim Solutions. This proven model offers franchisees a recession-resistant pathway to building a professional, long-term business, with six-figure earnings and an enormous sense of personal fulfilment.

For over 20 years, Concept has served policyholders in their time of need by delivering exemplary customer service and providing high-quality building works.

During Covid the demand for our service did not change and, in 2020, insurance companies paid out £16m every day on property insurance claims.

Our franchisees are authorised by the Financial Conduct Authority to manage claims and their role involves negotiating with insurance companies, supervising contractors and project managing the reinstatement of the property. Provided we use our vetted contractors to complete the repairs, the service is at no cost to the customer.

EST.

2002

Franchisees have unrivalled resources at their disposal and can rely upon qualified surveyors and claims handlers who operate the phones 24 hours, seven days a week. They are also specialists in construction and we provide full support with business development.

Concept is part of the Insurance Solutions Group which has over 35 years of experience within the insurance sector.

There is no upper limit with Concept. New franchisees benefit from a network of contractors who are appointed and managed by head office. They also benefit from effective web-based and social media advertising campaigns that include generous pay-perclick promotions to help grow lead generation. There is assistance from an accountant with completing the first year accounts for new business partners.

We currently have 50 operational territories and are looking for new franchisees. If you are passionate about property and helping people, this could be the franchise opportunity for you. Contact a member of our friendly recruitment team to learn more.

N U MBE R OF FRAN CH ISE S

50 SECTOR

INSURANCE & PROPERTY IN VE STME N T LE VE L

£32,995

concept-solutions.co.uk

51

ELITE FRANCHISE 100 - 2022

59 N U M B E R

EST.

N U MBE R OF FRAN CH ISE S

SECTOR

IN VE STM ENT L EV EL

2009

33

B2B

£64,500

THE ALTERNATIVE BOARD The Alternative Board is a rising star of the Elite Franchise Top 100 standings, with the UK wing of this global franchise moving three spots up the ranking from last year

T

HE ALTERNATIVE BOARD is driven by individuals who collectively want to change the lives of SME business owners (and leaders) for the better. We want them to run better businesses, benefit from the wisdom and experience of other business owners, and to develop a business which allows them to lead fulfilling personal lives.

Our franchisees only succeed if they continually deliver outstanding value to clients – in other words the aforementioned business owners.

Launched in the United States in 1990, The Alternative Board (TAB) arrived on our shores 19 years later and has its UK headquarters in Leeds, Yorkshire.

What does a TAB franchisee do?

Simply put, they facilitate monthly board meetings made up of around six to eight business owners.

52

These meetings are challenging, supportive, results-focussed and fun.

Our franchisees also conduct one-to-one coaching sessions with owners, to help them identify the challenges and opportunities on which they want to seek advice from their TAB Board.

Another key element of TAB is our bespoke online strategic business planning process, which focuses on the owner’s personal vision and goals.

Why choose TAB? • Provides a regular and predictable monthly subscription income stream with an opportunity for consultancy revenue • Its excellent infrastructure and individual support • An opportunity to develop a scalable business • Enables franchisees to enjoy a satisfying work/life balance

• A protected territory with exclusive marketing rights • Low overheads (no employees, stock or long-term leases) • An equity building business with a strong exit strategy

What makes a great TAB franchisee?

We have found that our most successful candidates are: • Self-motivated with the drive and resilience to succeed • Passionate about utilising their experience and skills • Persuasive communicators • Keen to play a leading role in helping the local business community to thrive • Committed to achieving personal and professional growth • Have a desire to contribute and learn from the TAB community

tabfranchise.co.uk

ELITE FRANCHISE 100 - 2022

Everything you need to buy a franchise.

SPECIALIST PR SERVICES FOR FRANCHISORS ✓ Increase brand awareness ✓ Get more exposure for your franchise ✓ Build trust and credibility with prospects

SEAR

Find a franchise...

S IONY T T S LA G N RE RATENTEIN O A I T S COLAT D E M EGY NT RE T NTE DIA A STR CO METEGYENT S NTTIONY NSSTRA O O I C T T ELA TEGTEN NS LA R A E R O N R IA ST CO ATI ED L DIA M E RE M A I D ME

Reach potential customers and franchisees through powerful storytelling.

Visit FranchiseSales.com

Browse opportunities, advice & more.

STAND OUT, BE SEEN, BE HEARD.

lucy@revpr.co.uk www.revpr.co.uk

Buy a property franchise.

A lucrative market A resilient sector Large earning potential

Visit FranchiseSales.com to find out more about buying a property franchise.

53

ELITE FRANCHISE 100 - 2022

58 N U M B E R

LINGOTOT LINGOTOT IS THE UK’s pioneering children’s language franchise. It was founded in 2010 by Angela Sterling after a successful career as a languages teacher. Lingotot allowed Angela to continue teaching whilst raising her two young daughters, achieving a sustainable work-life balance. Once she discovered self employment

57 N U M B E R

54

allowed her to do this effectively, she decided to franchise Lingotot in 2011 and offer a real opportunity to other people in her position looking for a flexible, family-orientated and financially rewarding career.

Lingotot now teaches their award winning classes to over 20,000 children (and their parents) each and every week! They teach French, Spanish, German, Italian, English, Welsh, Arabic and Mandarin Chinese classes in community

groups, preschools, nurseries, online, in after school and holiday clubs, and uniquely by teaching languages directly in schools.

The Lingotot method of teaching has been tried and tested by qualified teachers and makes use of active, communicative and interactive teaching approaches which come naturally to young learners. Learning is through songs, stories, games, drama and play and completely immersed in the target language. At No 58, Lingotot is a rising star of this year’s Elite Franchise Top 100.

lingotot.com

SIGNS EXPRESS ESTABLISHED OVER 30 years ago, Signs Express is the UK’s leading signs and graphics business. We have a network of more than 60 centres, providing bespoke, quality solutions and unparalleled customer service.

Signs Express offers the perfect franchise opportunity in a lucrative and high profit sector. The franchise provides room for creativity and innovation, and has moved 18 positions up the Elite Franchise 100 standings, from 75th last year.

There are numerous options available to join our trusted franchise network, either by purchasing one of our prime location start-up sites, or by selecting from our list of established resale opportunities. So become our newest network member and be your own boss, while benefiting from support, training and advice in all areas of this thriving business.

Signs Express offers a franchise

opportunity with a big difference.

To start your journey today, and become part of our network, please get in touch with a member of our Franchise Recruitment team who will be happy to answer any questions you have.

Benefits include: • Established, trusted brand • Proven franchise model • Start-up accelerator investment • Dedicated UK Franchise Support Centre • Comprehensive business planning • Training and on-going support • Access to thousands of sales leads • Monday-to-Friday working hours

franchise.signsexpress.co.uk

ELITE FRANCHISE 100 - 2022

56 N U M B E R

RADFIELD HOME CARE

RADFIELD HOME CARE is a business built on a very clear sense of purpose. That purpose is the same today as it was more than 35 years ago when this family run business opened in Shropshire.

Nowadays, the brother and sister team of Alex Green and Dr Hannah MacKechnie are continuing what their parents started back in 1982 at a residential care home for the elderly in Shrewsbury.

The world has changed in many ways since then, with Radfield continuing to evolve, innovate and also becoming a franchise. Under the vision of franchisors Alex and Hannah, Radfield Home Care is now a multi-award winning home care business, which operates nationally through a network of business partners.

Every day, Radfield’s 25 nationwide franchises all provide exceptional care and support to clients and their families – and all in the comfort of their own home too.

Look no further than Radfield’s unique Caring for our Carers pledge to see how the business makes good on its commitment to provide the best care possible.

Exceptional care starts with exceptional carers, which is why Radfield Home Care recruits best in class for their training and support teams of dedicated care professionals. radfieldhomecarefranchising.co.uk

55

ELITE FRANCHISE 100 - 2022

55 N U M B E R

E ST.

1994 N U MB ER OF FRANCH IS ES

97

OVENU

SECTOR

CLEANING IN VE STM ENT LE V EL

Retaining its top-60 ranking within the Elite Franchise table is Berkshire-based Ovenu who continue to satisfy thousands of customers all over the UK

O

VENU WAS ESTABLISHED more than 25 years ago

by Rik Hellewell. Under his guidance the company has grown, developed and prospered, and has become a cherished franchise for those looking to become involved in the oven cleaning and valeting sector.

An Ovenu franchise is a perfect fit for hard-working people who appreciate the benefits of a tried, tested and trusted brand. Ovenu has a clear understanding of the two key components that make up its successful franchise package.

These are the importance of cleaning ovens to a meticulously high standard, as well as running a profitable business. Ovenu provides an unrivalled support package, which offers practical guidance to franchisees during every stage of their business development.

56

With its headquarters in the Berkshire town of Wokingham, Ovenu is a family-run business which employs external specialists to help the company’s franchisees remain ahead of the game.

The company understands that quality has to be the main priority throughout the entire business. To help ensure their success, each franchisee is provided with a startup package that includes the finest equipment, tools, workwear and unique Ovenu brand products.

£12,400 + VAT Ovenu’s online and offline marketing strategy comprises a range of eye-catching and highvisibility adverts.

The initial and ongoing fee structure is realistic and simple to understand. The latest version of the bespoke end-to-end client management system is generating even more significant extra profits for all of Ovenu’s franchisees.

During the past 25 years and more, Ovenu has helped thousands of satisfied customers, while building a network of over 100 top-rated local franchisees. The company has an army of oven cleaners all around the UK who are using eco-friendly cleaning products. Why not join this everexpanding brand and become one of its newest franchisees in 2022.

ovenu.co.uk/franchise

ELITE FRANCHISE 100 - 2022

54

PINK SPAGHETTI

As a Pink Spaghetti virtual assistant, the company’s franchisees offer people a 25th hour in the day – for their small business or home. We believe passionately that by becoming a franchisee, this is a great way to enjoy flexibility without compromising your career or personal goals.

Everything you need to buy a sandwich franchise.

Browse opportunities, advice & more.

53 N U M B E R

POPPIES ESTABLISHED IN 1980, Poppies became the UK’s first domestic cleaning service franchise its business. Today, the network of franchisees delivers high-quality cleaning to more than 6,000 UK homes every week. Poppies combined annual turnover is more than £5m and the franchise is led by its most successful franchisee, Chris Wootton.

Celebrating 40 years of success last year, Poppies is a brand with

a rich heritage and business values based on honesty and integrity.

With both single unit and multiterritory operators, Poppies has evolved into a forward-thinking and exciting management-style franchise opportunity with an impressive infrastructure. It has embraced technology to bring the business into the 21st century and has developed business systems to enable franchisees to run their businesses efficiently and profitably.

Poppies prides itself on operating in an ethical manner, giving its workforce an environment that is safe, secure, flexible and rewarding.

All cleaners are employed with the same benefits as an employee in any other industry, including paid holidays, sick days and career advancement. Together, they provide a committed local service with the reassurance that comes from a reputation gained from over four decades in business.Poppies have moved five spots up the EF 100 ranking from last year.

poppies-franchise.co.uk

57

ELITE FRANCHISE 100 - 2022

52 N U M B E R

E ST.

2004

BUSINESS DOCTORS

With 90 UK territories already in existence, Business Doctors are seeking a new wave of franchisees keen to support the needs of SMEs across the nation

B

USINESS DOCTORS deliver tailored business support to small and mediumsized enterprises. The Business Doctors venture started in 2004 when founders Matthew Levington and Rod Davies met for a pint and discovered a mutual appetite for supporting businesses.

Furthermore, the pair recognised the lack of business support made available by consultancy firms.

So they set about trying to create something unique that resonated with the market and added real value to SMEs. The goal at the centre of Business Doctors’ formation was to provide holistic, jargon-free business support services to SMEs. The service this franchise provides is unique and bespoke to each client.

Currently into their 14th year of franchising, the Business Doctors

58

network now spans 90 locations worldwide including Belgium, Ireland, India, South Africa, Myanmar, Cyprus and Malta.

The franchise is continuing to grow, having recently branched out into the Bulgarian market.

The franchisees are a network of experienced and enthusiastic people, passionate about sharing their wealth of knowledge. From corporate leaders to flourishing entrepreneurs, these professionals all have an extensive career history.

However, all franchisees share the same ambition to provide SMEs with the support they need and deserve.

Business Doctors maintain a sizeable distance between themselves and the traditional consultant label. The franchisor’s philosophy is unique, focusing on hands-on support, with franchisees

N U MB ER OF FRANCH IS ES

86 SECTOR

BUSINESS IN VE STM ENT LE V EL

£44,500

getting into the nuts and bolts of companies, while providing practical advice at every step.

For SMEs to achieve their aspirations for growth, Business Doctors has developed a working model delivered with a nononsense approach, and designed to help businesses prosper. Business Doctors has already helped to develop and transform hundreds of companies across a wide spectrum of industries. They are filling a gap in the market between the larger consultancies and specialist individuals.

businessdoctorsfranchising.co.uk

ELITE FRANCHISE 100 - 2022

51

N U M B E R

MAID2CLEAN MAID2CLEAN was founded by Mike Hanrahan in 1993 with a vision of to making people’s lives simpler and easier. Our network has thousands of cleaners who carry out more than a million regular cleans EVERY year AND that’s not counting the ad-hoc spring cleans, or the end of tenancy cleans.

From running his own cleaning business for a decade, Mike had refined the model over time, building a successful, replicable

business model that works. He could work flexibly from home with minimal risk, a low operating cost, a high-profit margin and consistent residual income.

Mike created Maid2Clean to help create a better lifestyle for people that wanted something of their own rather than exchanging their time for money working for other people.

Maid2Clean is about simplicity, consistency and uniformity of the brand, eliminating unnecessary

overheads such as staff costs, equipment costs, cleaning material costs and transportation costs.

This is NOT a domestic cleaning franchise Maid2Clean IS a domestic cleaning recruitment franchise with automated residual income and a 90% repeat business rate. The franchise can be run from home with minimal risk factors...

PLUS... there are no staff, no uniform and no cleaning material costs! No need to transport cleaners or equipment from one job to another and no cash flow problems – clients pay in advance of their clean! No van to purchase or hire and no invoicing or cash collections.

There's also no need to ever meet a client and no dependency on highly skilled staff.

maid2cleanfranchise.co.uk

Find Your Perfect

Franchise Opportunity Browse over 350 franchise opportunities for sale on Franchise Local today.

www.franchiselocal.co.uk

franchise local To Advertise, visit www.franchiselocal.co.uk/advertise

59

ELITE FRANCHISE 100 - 2022

50 N U M B E R

E ST.

1996 N U MB ER OF FRANCH IS ES

25 SECTOR

HOME IMPROVEMENT IN VE STM ENT LE V EL

£130,000

GRANITE & TREND TRANSFORMATIONS Remaining in the top half of the Elite Franchise 100 list is Granite & TREND Transformations, who continue to be a market leader thanks to their innovation and quality

S

INCE THE COMPANY started more than 25 years ago, Granite & TREND Transformations has gone from strength to strength. They have created a unique vision of what it means to be a leading home improvement business. They lead the sector in everything they do, from design, manufacture and installation, right through to their relationships with customers and franchisees.

The success of Granite & TREND Transformations has developed

60

around kitchen and bathroom renovations, that are affordable and hassle-free, but without compromising on luxury and beauty. And their innovative offering, named ‘Top that Fits on Top’, is a unique product unlike any other on the market. It can quickly and easily be installed on top of existing worktops, without the need to remove old surfaces.

This allows Granite & TREND Transformations to give old kitchens and bathrooms an incredible new look – and sometimes in as little as

one day. Whether you come from a background in home renovation, or just recognise a fantastic business potential, a Granite & TREND Transformations’ franchise is a unique opportunity to join a market leader.

The business uses cutting-edge technology to deliver high-quality products and, with a large number of people now spending more and more time at home because of the pandemic, the home renovation market is booming.

Thanks to training, and an ongoing programme of support, franchisees can quickly tap into this lucrative market. Granite & TREND’s support team at HQ is made up of some of the most talented people in the industry.

The franchise is constantly developing new products, enabling their business partners to satisfy changing consumer trends. This allows the company to remain one step ahead of the competition. With over two decades of experience, this proven business model offers a sustainable and recession-resilient pathway to success. It is a fantastic opportunity for those seeking to take control of their careers, while building a business they can be proud of.

granitetransformations.co.uk

ELITE FRANCHISE 100 - 2022

49 N U M B E R

BARKING MAD DOG CARE ESTABLISHED IN 2000, as the original alternative to kennels, Barking Mad Dog Care has grown into the UK and Ireland’s most trusted dog sitting service, as independently verified by TrustPilot.

The multi-award-winning brand attributes its success to first class customer service, systems, support,

processes and innovation.

Barking Mad’s large and supportive network of franchise owners coordinate canine holidays, and recruit a community of carefully selected dog-loving host families. These are the men and women who care for pets while their owners are away. Spending

LOCAL PR TO GROW YOUR BUSINESS

every rewarding working day with adorable canines, and fellow dog lovers, is a dream come true for franchisees. They reap the benefits of a successful and flexible career, with loyal repeat business in a growth industry.

This was demonstrated by John and Elaine Warburton’s success in the Lifestyle category of the HSBC-sponsored bfa Franchisee of the Year Awards. Barking Mad’s support team are specialists in all areas from dog behaviour to accounts and licensing, and they guide franchisees along every step of their business journey.

barkingmad.uk.com

Everything you need to buy a coffee franchise.

CO NT S ST EN TR RE M R LA AT EDI T CATE TIO C E A NTGY NS ONGY REO E L T S ST MEENTTRAATIONT R ME T N D DIA CATEGIA RCONEGY S O R NT Y ELA TEN E TIO T STELAT RA IONT ME NS DIA C TEG NS O RE NT Y LA EN TIO T NS

We work with you to find the stories that your local media want. ✓ Reach more potential customers

✓ Become the trusted, local expert and go-to solution provider ✓ Local brand awareness generates more customers and increased sales

Let our award-winning team become yours.

ME

DIA

lucy@revpr.co.uk www.revpr.co.uk

Browse opportunities, advice & more.

61

ELITE FRANCHISE 100 - 2022

48 N U M B E R

EST.

1995 N U MBE R OF FRAN CH ISE S

25 SECTOR

SIGNAGE

FASTSIGNS

IN VE STME N T LE VE L

£120,000 £150,000

One position higher than last year, in the EF Top 100, is FASTSIGNS, a global business whose modus operandi is to create high-quality, highimpact visual resources for its customers

W

ITH OVER 760 FASTSIGNS centres operating in 9 countries, our business-tobusiness management opportunity is at the forefront of signage and printing technology. We currently have 25 centres in the UK. Sector experience is not required to become our latest franchisee as we will provide all the necessary training to help you manage your own signage business.

Our signage solutions provide businesses with high-quality, highimpact visual resources. These include digital signage, banners, building signs, vehicle graphics,

62

windows, walls, doors and floors graphics, and so much more. By investing in your own FASTSIGNS franchise, you’ll be joining a business with a proven franchise model and over 35 years of industry experience.

FASTSIGNS offers more than just a sign-creation service. You will be involved in providing practical solutions and become a trusted consultant to your customers who are looking to develop signage and graphics to promote their business, event or product.

Launched in Dallas, Texas in 1985, we reached the UK 10 years later,

since then the signage industry has grown dramatically. Within the first year of starting the business, founders Gary Salomon and Bob Schanbaum realised there was a demand for both their signs, and the business model.

Intrigued by technological advances which made it possible for computerised systems to use precision-cut vinyl, Gary and Bob began producing high-quality signs. FASTSIGNS officially began franchising in 1986 and over the last 26 years, the UK franchise network has gained momentum.

This opportunity combines a proven business model with the technological advances for cost-effective signage solutions, helping businesses to showcase their brand with the use of our expertise. Franchisees do not require any previous industry experience, although experience of managing people would be a bonus. We offer a comprehensive training programme and ongoing support. So why not join the world’s number one graphics and signage company, which will never go out of style.

fastsigns.co.uk

ELITE FRANCHISE 100 - 2022

47 N U M B E R

EST.

N U M BER OF FR A N CHI SES

1993

70

SECTOR

COMMERCIAL CLEANING

I NV ESTM E N T LEV EL

£17,950

DUBLCHECK

The last two years have been difficult for everyone, so it’s fantastic to hear the story of Dublcheck franchisee Simon Labone whose turnover has grown exponentially since lockdown came to an end

D

UBLCHECK IS THE franchise where you don’t have to generate your own sales, as we will obtain these for you. This means franchisees know exactly what their turnover will be. A case in point is Simon Labone. Simon’s dynamism and passion for the franchise has seen him grow despite the pandemic, converting an initial turnover of £50k per-annum into £940k a year.

In 2021 Simon quickly bolstered his turnover and smashed the £1m mark. There is no doubt that Simon is an excellent franchisee, but his resilience and drive is typical of the industry in general.

It is one of the best industries to join due to its robustness and recession proof nature, and Simon can testify to that.

He says: “I wanted to be my own boss and control my own future. I discovered Dublcheck at a franchise exhibition, held a meeting with the company’s founder (Carol), and this led to me coming on board. The entire process was quick, about three to four months.

“There was one week’s training at head office, I had a mentor for the first year, and I receive daily support. It is so important to be part of a franchise and a member of a network and knowing

Simon Labone, Dublcheck franchise

I have a sales team working for me is a real benefit. Dublcheck is a management franchise, so every day I check-in with my area manager in the morning, then deal with customer queries and emails.

I then go out and visit customers and may quote for new business.

“I believe the support of Dublcheck, coupled with the resilience of the commercial cleaning market, along with my own self-determination, has made this a successful year.

Why not come and join me, and become the company’s newest franchisee in 2022.”

dublcheck.co.uk

63

ELITE FRANCHISE 100 - 2022

E ST.

2003 N U MB ER OF FRANCH IS ES

46

32

N U M B E R

SECTOR

BUSINESS, TRAINING, MANAGEMENT CONSULTING IN VE STM ENT LE V EL

£55,000

SANDLER TRAINING

Moving serenely into the top 50 of the EF 100 is Sandler Training, a global business which currently has 32 franchisees across the UK

S

ANDLER IS THE world’s largest sales training and consulting organisation. For more than 50 years it has taught its distinctive, non-traditional selling system and highly effective sales training methodology, which has helped thousands of managers, business leaders and sales personnel to take charge of the process.

Unlike other training providers that offer quick-fix, one or twoday courses, Sandler is all about reinforcement to deliver longterm behavioural change. Its methods involve understanding and implementing a complex set

64

of human attitudes, behaviours and selling techniques. It’s rooted in psychology, and understanding how tried and tested techniques can be applied to an individual, and then reinforced.

Why Sandler?

The Sandler business model offers scalability, repeat business and flexibility to its partners, one of the very reasons why they were awarded Five-Stars on the Franchisee Satisfaction survey this year. Sandler is a giant in sales and leadership, giving their business partners the confidence and belief to help clients maximise their potential.

Support Sandler Training believes in doing everything possible to make every franchisee successful, which in turn will benefit the sales’ prowess of their clients. With a full-time coach on board, each office receives direct one-to-one coaching to help them establish and grow their business. With three UK and three American conferences each year, the Sandler network is a supportive environment generating growth.

Your business, your way While Sandler will train and provide you with the tools, material and content to create your business, your choice of market is entirely up to you – this is not another corporate job. As a Sandler Training franchise, our offices will train and consult with a wide range of businesses. These include blue-chip companies through to local SMEs. Our innovative training allows our franchisees to work in the way they want, and with the companies they wish to support. It’s their choice.

uk.sandler.com

ELITE FRANCHISE 100 - 2022

45 N U M B E R

REALLY AWESOME COFFEE EST.

N U M B ER O F F R A N CHI SES

2012

70

SECTO R

COFFEE/FOOD & BEVERAGE

I NV ESTM EN T LEV EL

£69,000

‘We take the coffee shop to the customer’ is how Really Awesome Coffee describes their modern business opportunity, as they travel five spots up the EF 100 list

L

AUNCHED IN COVENTRY in 2010, Really Awesome Coffee has become a market leader with a network of 70+ franchise partners and over 100 mobile cafés, with the ability to get new franchisees started for as little as £7,000. “We are excited and proud to be the fastest-growing mobile coffee franchise in the UK, and will soon be celebrating 12 years as a brand.”

Our concept is simple, we take advantage of the huge demand in the ever-expanding UK coffee market but avoid the fierce competition on the high street by

taking the coffee shop directly to customers in our unique mobile vans.

The Mobile Café We’ve always built our own mobile cafés, with our team of skilled technicians converting each brand new Mercedes Vito at our head office workshop. Being conscious of the monetary costs and environmental impact of running generators, or vehicle engines, we’ve always worked with in-house designed power systems. These combine lithium ion batteries with solar power, and gas-safe certified

LPG installations. Overall, our mobile cafés have been designed for efficiency, and we believe they are the most efficient,cost effective vehicles of their kind.

Day to Day Operations The business model is built around a Monday to Friday ‘daily coffee round’, during which franchisees visit a number of businesses at pre-arranged times. On arrival they serve their regular customers with a full range of gourmet coffees and hot drinks, as well as iced frappes, milkshakes and smoothies. Hot and chilled food options are also available, providing customers everything you would expect in a top-quality high street café.

Weekend and evening event opportunities are aplenty, with most franchise partners taking advantage of these extra incomeboosting possibilities. Events allow franchise partners to significantly add to their income, whether they choose to attend just a few each year or capitalise on this growing market. Everyone’s idea of success is different and we will work with you to achieve what you want from your business.

reallyawesomecoffee.co.uk

65

ELITE FRANCHISE 100 - 2022

44 N U M B E R

PUDDLE DUCKS

by a team of experts in a number of areas, including business management and growth, finance, marketing, management, retail and IT. The future is bright for Puddle Ducks with a number of new franchisees joining the network over the past 18 months. Within the network are several multi-territory franchisees, while a number of existing regions are up for resale.

As a network, they now have four owned pools, as well as four managed pools, and are entering a new, exciting era of growth and sustainability.

FOUNDED IN 2002 by Jo Stone and Tracy Townend, Puddle Ducks began franchising five years later, and now teaches over 23,000 children to swim every week across more than 50 territories in the UK. This award-winning franchise goes from strength to strength; despite being unable to operate for 10 months because of Covid, they launched their flagship swimming centre in August 2021 and in October 2021 gained 5* Franchisee

Satisfaction for the ninth year running.

Innovation is the key to their success, thanks to their bespoke technology and management software. They offer a 100% childled swimming programme, and have generated interest thanks to an industry-first TV advertising campaign. They lead the way in both baby and child classes.

Franchise owners enjoy a high level of head office support, led

The UK’s Largest Business and Franchise for Sale Marketplace

Search over 20,000 Businesses & Franchises FOR SALE

Are you a FRANCHISE looking to recruit?

Established since 1867

From Cafes to Care homes From Hotels to Convenience Stores

Talk to Daltons and find out how we can help.

THE BRAND YOU CAN TRUST

And Everything in Between….

puddleducks.com/franchising

Please call 020 8603 5141 or Email queries@daltonsbusiness.com for details and a Media Pack

66

ELITE FRANCHISE 100 - 2022

43

RAINBOW INTERNATIONAL

Everything you need to buy a property franchise.

Rainbow International, a new entry in the Elite Franchise Top 100, has been rescuing homes and businesses for more than 30 years. They specialise in disaster recovery, specialist cleaning and decontamination services, helping households, commercial clients and industrial customers.

Their brand promise is: ‘We Restore, You Recover’.

Browse opportunities, advice & more.

DON'T MISS OUT ON THE BEST FRANCHISES AVAILABLE IN THE UK

WWW.FRANCHISESUPERMARKET.CO.UK

67

ELITE FRANCHISE 100 - 2022

E ST.

2018 N U MB ER OF FRANCH IS ES

22

42

SECTOR

N U M B E R

STORAGE IN VE STM ENT LE V EL

£50,000+ offering preferential rates. As the business grows, franchisees are in a great position to secure their own warehouse and, in doing so, realise even greater cost and operational benefits.

EASYSTORAGE

Easy does it! The four-year old franchise easyStorage appears ready to take advantage of the predicted rise in demand for storage

E

ASYSTORAGE IS THE only ‘mobile storage’ franchise in the UK and its service includes collecting from customers.

It is a management franchise.

Trained crews carefully loads items straight into easyPods which sit inside specially-built vans.

These easyPods are taken to the warehouse and stacked high for an incredibly high level of space efficiency, which self-storage rivals simply can’t match. easyStorage customers are delighted with the extra convenience and lower prices, which are typically 50% less than rival firms.

An iconic brand The ‘easy’ brand has been made

68

famous by easyJet, and the orange branding is instantly recognisable and trusted for service and value.

In marketing terms, that’s priceless.

Digital campaigns are run centrally using innovative techniques and technology. Franchisees receive bookings through VAULT, which is a bespoke platform that allows them to accurately manage collections, storage and payments.

Recurring revenue As the number of easyPods in storage increases monthby-month, so does recurring revenue. Franchisees don’t require a warehouse to launch their business, as easyStorage has a network of storage partners

Resilient through Covid The first pilot ran successfully in 2018, with franchisees joining a year later. The business has been resilient in the face of Covid, with new sales records set during the current year. The 2021 Cushman and Wakefield report has predicted that the global self-storage market will rise to £35.5 billion by 2024, with a growth in excess of 8% per annum. The UK market is the strongest in Europe and, with competitive pricing, easyStorage is set to exceed that growth and realise its potential.

Full support No experience is required, as franchisees receive full training, support and a purpose-built branded truck. The company runs discovery days for those interested in learning more about a franchise opportunity, and is bookable via www.easystorage.com/franchise.

easystorage.com/franchise

ELITE FRANCHISE 100 - 2022

A NEW ENTRY in the Elite Franchise Top 100 list is Monkey Puzzle, an undisputed market leader in the franchised nursery sector. We are the third largest nursery group in the UK, pioneers at what we do, being the first company to franchise day nurseries and we are always looking to welcome new franchisees into our family.

41

N U M B E R

MONKEY PUZZLE

Why you should join: • Be part of a recognised national brand; • Be part of the first and largest franchised nursery group; • Operate in a stable but growing marketplace; • Work with a proven, profitable business model; • Work with a market leader and influential voice within the sector; • You will receive all the support you need, right through from property acquisition to ongoing operational support; • You will have access to a wealth

of strategic stakeholders within the industry.

Our day nurseries offer a bestin-class franchise opportunity for people who want to contribute to their local communities through business. Our vision is to inspire change through excellence in childcare creating a positive impact for generations to come.

Our investment levels vary, so please contact Grace King for further details (0800 411 8500 or franchise@mpdn.co.uk).

monkeypuzzlenurseryfranchise.com

ONE COMMUNITY, ONE MEMBERSHIP, MANY BENEFITS Become part of a communtiy of franchising professionals that are growing franchising and raising professional standards Thousands of pounds worth of free franchise advertising including on Franchiseek.com and UK-franchise-opportunities.org Promote your brand free in Franchise Entrepreneur, the Quality Franchise Association digital magazine

High resolution accreditation badge for you and your franchisees Access to the QFA community website and apps Free franchise recruitment CRM Tangible benefits, great value and support

Discounts on a range of partner member services including JournoLink and Flower Accounting Access to webinars past and upcoming, presented by QFA partners

JOIN TODAY ONLY

£350

PER YEAR

franchise-association.org.uk/join

69

ELITE FRANCHISE 100 - 2022

40 N U M B E R

EST.

N U MBE R OF FRAN CH ISE S

1992

80

PITMAN TRAINING Despite being a truly established name in the world of education, Pitman Training is a rising star in the Elite Franchise 100, as it enters the top 40 for the first time

P

ITMAN TRAINING is one of the most recognised global education brands.

Established in 1837, Sir Isaac Pitman revolutionised office skills when he invented ‘shorthand’. In the years that followed, they have continued to provide world-class training for millions of people around the world.

True to the heritage of the brand, the focus remains on arming students with the skills and confidence needed to find the jobs they want. Pitman has over 250 available courses, which range from office administration to IT, or graphic design to accountancy, as well as web development, digital

70

marketing and more.

The business became a franchise in 1992 and is also a full member of the British Franchise Association.

In the UK it has 80 franchised locations, supporting more than 25,000 people every year. Pitman has navigated its way through the pandemic, supporting students and helping franchise partners keep their businesses flowing. Many partners even reported record performances during this period, all thanks to distance learning and 24/7 support.

Each Pitman training centre is a haven for students. These centres are modern, bright, spacious, and equipped with the best IT

SECTOR

EDUCATION &TRAINING

IN VE STM ENT L EV EL

£40,000+

facilities and study materials. They also boast a team of friendly, knowledgeable staff who provide support whenever needed.

Despite the pandemic, the collective franchisee revenue for 2021 has significantly exceeded that of the previous two years. This demonstrates the robustness of the business model, plus a growing demand for vocational training and the strength of the education sector.

Pitman opened a further eight locations in 2021, through a combination of new and existing franchise partners, with multicentre ownership proving extremely popular. The mission is to reach 100 locations over the next three years.

Pitman is looking for investors and entrepreneurs who share a passion for changing people’s lives through education and, of course, who want to build a profitable and rewarding business.

Pitman are proud of their unrivalled history - do you want you to become part of their future? pitman-franchising.com

ELITE FRANCHISE 100 - 2022

EST.

39 N U M B E R

1993 NUM BE R OF F R ANCH ISE S

47 SECTOR

PRE-SCHOOL MUSIC EDUCATION I NV ESTME N T LEVE L

£13,975 + VAT

MONKEY MUSIC Monkey Music is a successful UK franchise which harnesses the power of music to physically, socially and emotionally develop children of pre-school age

F

OR NEARLY 30 YEARS Monkey Music has been an innovator, leading the way in pre-school education. The brand’s age specific, four-stage original curriculum is enshrined in the ‘Monkey Music Bible’ and uses music to develop children physically, socially and emotionally, as well as helping their numeracy and literacy skills.

Altogether franchisees deliver more than 25,000 hours of music classes annually, as well as events, parties and workshops with some franchisees even running music sessions for nurseries. According to an independent survey of Monkey Music customers, not only would 99% of customers recommend Monkey Music to a friend but those interviewed all said classes helped their child’s development.

Monkey Music’s success is underpinned by its ethos of ‘sharing precious time together’. This applies

equally to the time parents and carers spend with their children in classes, and the way Monkey Music is structured to flex around each franchisee’s circumstances and skills, so they can combine a fulltime job with other commitments.

Franchisees may choose to deliver music classes themselves, or to engage specially trained teachers.

Either way the Head Office Support Team (HOST), led by a dedicated franchisee support manager, provides extensive tools, resources, support and training to both new and existing franchisees. This ensures everyone has the expertise and confidence to run their business successfully and the skills needed to deliver the true Monkey Music experience.

Weekend training opportunities and conferences bring the network together, with HOST providing regular online training on topics as diverse as child psychology, online

marketing, managing new teachers and GDPR. Training is delivered by head office specialists, who are there to support franchisees day-to-day, as well as external consultants and top performing franchisees within the network.

Monkey Music and its franchisees have won numerous awards over the years, with several franchisees being part of the network for more than 20 years.

monkeymusic.co.uk

71

CO NT S IA ST EN TR RE M RA ED T AT LA TIO C TEG IA CO EG NS ON Y REL NTEY TE STR AT NT ST ME NT A IO RA DI C TE NS ME DI C TE A R ON GY

PR TO GROW YOUR FRANCHISE Have you just launched a new business? Perhaps you’ve been a franchisee for months, or even years. No matter how long you’ve been in business, we can help you to grow your franchise through the power of PR. ✓

Kick-start a new business with coverage in your local media

✓

Boost attendance at grand openings, showcase events and product launches

✓

Business owner profile raising to become the trusted local expert

✓

PR builds trust and credibility which, in today’s marketplace, is vital

✓

Local brand awareness generates more customers and increased sales

Acting as your in-house PR team, we will:

• Plan PR themes and topics for your approval

• Create and pitch engaging stories to the media

• Produce quality multi-purpose content • Build valuable relationships with your local and regional media contacts.

MINIMAL IMPACT ON YOUR TIME, MAXIMUM IMPACT FOR YOUR BUSINESS. LET OUR AWARD-WINNING TEAM BECOME YOURS.

lucy@revpr.co.uk www.revpr.co.uk

ME D

At Rev PR, we’re experts at getting you and your business into the media. We also create valuable content to help you keep in touch with your customers, whether you’re a B2B or a B2C brand.

ELITE FRANCHISE 100 - 2022

38 N U M B E R

E ST.

1998 N U MB ER OF FRA NCH IS ES

28 SECTOR

X-PRESS LEGAL SERVICES It’s another top-40 ranking for X-Press Legal Services whose franchisees have remained in constant demand throughout the recession and pandemic

X

-PRESS LEGAL SERVICES, which is the largest independent property search franchise in the UK, has continued to play an integral role in the conveyancing sector throughout the past year. Its 28 franchisees across England and Wales undertake hundreds of thousands of expert property searches every year, providing a vital service for conveyancing solicitors.

Established in 1998 by the Lister family, the X-Press business model is resistant to fluctuations and changes in the property market.

It also has a history of enjoying repeat business with legal firms.

Even throughout recessions and pandemics, X-Press searches

remain in demand and are an essential part of every property purchase, sale, repossession, remortgage or redevelopment.

X-Press franchisees pride themselves on offering quality customer service, and are always on the end of a telephone to help a client. Over time, they almost become part of a client’s team. To carry out these services, franchisees require meticulous attention to detail, a thorough understanding of technology, as well as strong communication skills. These are all factors X-Press look for in their franchisees.

X-Press franchisees become part of a hugely supportive network, with ongoing comprehensive

PROPERTY LEGAL SERVICES IN VE STM ENT L EV EL

£32,500

training and regular networking events. They also receive mentoring and participate in regular workshops.

X-Press constantly innovate the range of products and services their network offers to clients.

They are also continually investing in online security and have become Cyber Essentials Plus accredited, a major tick in the box for potential clients. X-Press offers an opportunity for flexibility and independence in your working life.

An X-Press franchise can be run from home, with minimal overhead costs. Working hours are flexible and there is huge potential for growth. X-Press franchisees can turn over in excess of £1m per annum, and a small number of new territories are still available, along with a handful of resale opportunities.

xpresslegal.co.uk/become-a-franchiseowner

73

ELITE FRANCHISE 100 - 2022

37 N U M B E R

THE CREATION STATION

THE CREATION STATION brings creativity into all areas of learning, leisure and life. We are the most recommended arts and crafts activity company in the UK. Together with our fantastic team of franchise partners, we have inspired 1.5m children and adults since starting out in 2002.

We love to inspire around 18,000 children and adults each week, and we’ve even been recommended

by Richard Branson who said: “The Creation Station’s creative activities are a force for good.” Our franchisees are fully supported to deliver award-winning art and crafts workshops. We hold baby and toddler classes, afterschool clubs, holiday camps, adult craft workshops, senior citizen fun, as well as parties and other entertainment events.

Our successful franchise partners come from a wide range of sectors.

Some of our partners already run a business, or a franchise, and want to complement their existing services. Some are looking for a more flexible and fulfilling business that makes a difference to their local community.

Don’t worry if you have no experience of doing anything like this before, as many of our successful franchisees had never previously run craft workshops or worked with children. Our comprehensive training and ongoing support ensure you have the skills, knowledge, confidence and systems to run your own business at a rate and pace that works for you.

thecreationstation.co.uk

FranchiseShow247 is an online community that showcases franchising advice, support and opportunities. A community where there are no restrictive financial barriers to exhibiting.

A place where all companies have equal status and a place that is accessible 24/7 anywhere in the world.

FranchiseShow247 features the latest insight and information in the industry. From seminars, to talks, interviews and blog posts, FranchiseShow247 is a one-stop site for all things in the franchise industry.

If you want to join the community platform and get your virtual space live then contact us today at: www.franchiseshow247.com or email katie.bateman@franchiseshow247.com

74

Buy a coffee franchise.

Coffee is big business: 2.2 billion coffee cups are consumed every year in coffee shops.

It makes lots of money: Industry turnover in the UK is approx. £10.1 billion and grows at about 10% yearly.

And it’s growing: Analysts predict the coffee shop sector will exceed 30,000 outlets and produce £15 billion turnover by 2025.

Visit FranchiseSales.com to find out more about buying a coffee franchise – and more!

ELITE FRANCHISE 100 - 2022

36 CLARKS N U M B E R

When it comes to experience and pedigree it is hard to better Clarks who have been making shoes for almost two centuries and are now entering the Elite Franchise Top 100 standings for the first time 76

EST.

N U MBE R OF FRAN CH ISE S

1825

21

W

SECTOR

FOOTWEAR RETAIL

IN VE STME NT LE VE L

£160k

E’VE BEEN THE industry pioneers ever since Cyrus and James Clark used sheepskin off-cuts to make slippers in the shadow of Glastonbury’s ancient Tor. Since then we have been pushing the boundaries of shoe making and craftsmanship. Of utmost importance to the Clarks brand, and to every franchisee, is the specialism we provide in caring for kids’ feet. We know how important the little things really are, so we’ve spent the last 170 years making sure kids feet have everything they need to stay happy and healthy.

That’s why we have become the specialists in foot development, and we were the first brand to give growing toes the space they need to develop. This meant inventing half sizes and width fittings, and supporting the public from their very first step. Our founders were visionaries, and we’ve always felt a responsibility to stay true to their values. That’s why we’ll only ever be about one thing – shoes.

ELITE FRANCHISE 100 - 2022

Shoes symbolise who we are.

They define us. They’re what we do best. So, our future is clear and we’ll continue to make iconic shoes that last. We’ll nurture and celebrate our innate and insatiable curiosity and carry on creating new, exciting, ‘made to last’ products.

We will ensure that the production of the shoes, and the markets they are made in, are ethical and sustainable.

Responsibility has been at the heart of our brand, with a strong tradition of supporting the

communities in which we live and work. This continues today through the initiatives we have implemented via our charity partners. Our franchise partners are encouraged to embrace these values and to support Clarks with these initiatives.

They are a pick-up point for the unique ShoeShare scheme which enables shoes to be recycled and used by less advantaged children around the world.

In 2021, 10 new franchise store locations opened across the UK, and we have an ambition to

grow our network even further, by enabling franchisees to acquire new store opportunities, as well as invest in the upgrade and refit of the current portfolio. If you have an aspiration to be part of our future, then our dedicated franchise team will assist you every step of the way.

Our team will not only help you deliver excellence in your stores, by providing support, you will be given top class training, while learning visual merchandising techniques.

Our retail operations expertise will give you the knowledge needed to impress and attract customers – new and existing ones – while utilising their sales experience to boost your trading potential.

Post induction new franchisees will develop a solid working relationship with one of Clarks’ three franchise business managers. These experienced franchise business managers will support a franchisee, their stores and business. Clarks have been franchising since 1985, and they currently have 21 franchisees. Together, this group of dedicated men and women look set to generate a combined turnover of £50m next year.

Clarks have an ambition to extend their UK network through franchising, and reach new geographical areas – territories so far untouched by their extensive current network. Fashions come and fashions go but, at Clarks, we stand apart. The company was established in 1825, and now trades from a combination of Retail owed stores and over 115 Franchise stores in the UK, in 2021, have entered the Elite Franchise Top 100 list for the first time.

clarks.co.uk

77

ELITE FRANCHISE 100 - 2022

35 N U M B E R

DRAIN DOCTOR

EST.

1994 N U MBE R OF FRAN CH ISE S

35 SECTOR

DRAINAGE & PLUMBING IN VE STME N T LE VE L

£35,000 +VAT

With business unaffected by the ongoing pandemic, Drain Doctor’s reputation continues to go from strength to strength, and it remains the leading plumbing and drainage franchise in the UK 78

T

HE DRAIN DOCTOR story begins in the United States in 1970, when sister company Mr Rooter® opened for business, quickly establishing a reputation for performing quality work at honest prices. Using the same proven business model and franchise systems that were developed in the States, Drain Doctor launched in the UK in 1994. Since then, it has become the nation’s largest fullservice emergency plumbing and drainage company, working in both the commercial and domestic sectors.

Just like its sister company in America, Drain Doctor is fully committed to maintaining a reputation for delivering the highest level of customer service. In fact, Drain Doctor is the UK’s most trusted drainage and plumbing company, achieving a 4.8 out of 5 rating on Trustpilot.com. This is testament to the high quality, essential work Drain Doctor technicians complete on a daily basis.

Let’s face it, the idea of starting a plumbing and drainage business might not be the most appealing to those outside of the industry. But when you hear about the earning potential and unwavering demand for services, then

ELITE FRANCHISE 100 - 2022

you might change your mind.

Plumbing and drainage services are in demand. And that will never change. The majority of homeowners and businesses will always be in need of a reliable and trustworthy plumber or drainage technician – which is exactly what Drain Doctor is.

The Drain Doctor business and brand has thrived through some of the harshest of economic climates, always serving its UK customers with the same commitment to world-class service. For ambitious potential business partners, the Drain Doctor model has been designed so that franchisees can build a long-term, sustainable, multi-van operation. And they will have the potential to earn a sixfigure salary.

Most importantly, due to streamlined systems and a dedicated back-office support team, driven individuals can begin their Drain Doctor business without having any previous plumbing or drainage experience. But we all have to start somewhere.

Upon joining Drain Doctor, new franchisees begin a 12-week programme to ensure they are fully prepared for launch.

There is also a 10-day training

course at Drain Doctor’s Support Office, to help attendees understand all of the established franchise systems, best practices and local marketing techniques.

And it doesn’t stop there. The Drain Doctor team is committed to facilitating ongoing development through regional meetings and an annual conference.

Following training, each new franchisee has the support of a dedicated business development manager who will work alongside them, encouraging growth. They will also assist with anything from recruitment to technical queries.

They conduct weekly catch-up calls, monthly franchise review meetings and help franchisees set achievable annual business goals. In short, Drain Doctor franchise owners are never out there alone.

Drain Doctor’s franchisees also benefit from a dedicated marketing team who are on hand to support when generating new enquiries.

The company’s local marketing strategies have been developed to help franchisees gain maximum exposure within their territory. This is achieved by utilising the expertise of our team in digital marketing, graphic design and PR. In addition to proactive local marketing activity,

Drain Doctor franchisees have access to a number of sought-after national accounts. These national companies commission projects which are undertaken by the Drain Doctor franchise network.

In 2021, Drain Doctor’s franchise network recorded its best ever month for turnover not once, but twice. In addition to record breaking performances during the pandemic, Drain Doctor has made key improvements to its national marketing, operations and software systems. This is a robust business model that will be serving customers with the same enthusiasm for many years to come. There’s never been a better time to join the Drain Doctor network.

draindoctorfranchise.co.uk

79

ELITE FRANCHISE 100 - 2022

34 N U M B E R

EWEMOVE

At No 34 in the Elite Franchise Top 100 ranking is property experts EweMove which has grown by leaps and bounds during its first 8 years in business

80

EST.

NUM BER O F F R ANCHI SES

2013

170

SECTOR

ESTATE AGENCY

I N VE STME N T LE VE L

£4,995+VAT

A

S THE FASTEST growing property agency franchise in the UK, EweMove generates significant revenues for its 170-plus business partners. EweMove continues to outperform its sector rivals and remains the UK’s No 1 most trusted agent, according to the ratings’ site TrustPilot. It has held this position continually since July 2015.

Founded in 2010 as the National Property Group, it was rebranded three years later using the sheep logo we have all come to know and love. EweMove has come a long way since the start-up days. It adopts a customer centric focus and has been instrumental in establishing the ‘personal agent’ proposition, which many have attempted to copy in recent years.

EweMove prides itself on embracing technology. Its in-house developed CRM has enabled its innovative service model to use technology to make the lives of franchisees simpler and more efficient – rather than being used as a low cost barrier for customers to self-serve.

ELITE FRANCHISE 100 - 2022

The EweMove business model is designed to maximise the time franchisees spend with customers – not reduce it.

EweMove has been rated No 1 on Trustpilot for over six years, which is 75% of the time it has been in business. The company’s customers love the service, and it remains central to EweMove’s operations and brand. This has led to over 48% of its business coming from referrals. It is something which new franchisees can tap into to help launch their businesses, giving them immediate recognition and reputation.

Steve Coe, a customer from Cleakheaton, left this review on Trustpilot in November 2021: “I must say that the service we received was nothing less than impeccable. We chose EweMove because of Paul’s genuine, honest conversations with us about what we could expect to sell for. We felt comfortable and confident that Paul was going to do exactly as promised to get the best for us – and he did.

Paul’s service was personal and he dealt with everything from start to finish himself.”

But it’s not just our customers who compliment us. Our franchisees have unrivalled freedom and flexibility. They’re running their

own businesses, with unwavering support from a crack team at head office, which is internally named ‘the sheep pen’. EweMove wants its franchisees to succeed, and a typical net profit margin is ‘over 50%’. This is unusual for any business, let alone an estate agency.

EweMove’s franchisees are their biggest strength. And without their spirit of collaboration, EweMove wouldn’t be where it is today. The culture is one of the company’s greatest assets, and vital for future growth. With success being enjoyed equally between those with an agency background, and those from outside the industry, it’s clear why EweMove appeals to so many people who have held a lifetime’s ambition to build a business and career in property.

Franchisees can rely on the support and training of a PLC owned business – The Property Franchise Group. It is the third biggest property group in the UK,

which means it’s not surprising that many franchisees choose to put their trust and confidence in EweMove. Growing the flock is essential to EweMove’s future objectives. They plan to reach 400 franchisees by the end of 2024, making it critical that every business partner is successful.

The head shepherd is experienced managing director Nick Neill who is a former EweMove franchisee. Nick leads from the front, with a huge level of experience and enthusiasm in equal doses. Future pastures look green for EweMove which is a firsttime member of the Elite Franchise Top 100 standings.

ewefranchise.com

EweMove National Conference, Jan 2019

81

ELITE FRANCHISE 100 - 2022

ALL ABOUT EWE

Providing gold plated service in a rapidly evolving property sector has proven to be a winning formula for EweMove as its presence in the Elite Franchise Top 100 and perennial number 1 rating on Trustpilot attests to

T

HE PROPERTY SECTOR has undergone a huge amount of change over the last few years with the emergence of online, no-fee, businesses, and a raft of new ‘self-employed’ style operating models.

Throw in changes in consumer choice as a result of lockdown and social distancing, courtesy of the pandemic and the sector is now more open than ever before to embrace new ideas when it comes to property selling and letting.

EweMove is a hybrid franchise, meaning its franchisees can operate from wherever they choose, either at home, a serviced office or a more traditional High Street shop. EweMove’s key point of difference sees franchisees managing a smaller stock of properties, with a focus on exceptional customer service, rather than churning a high volume of listings that don’t complete.

MD Nick Neill is a former franchisee from early on, after quitting a career in the city.

“Like most of our franchisees, I wanted to control my own future,

82

time and earnings - and critically for me, I wanted to test myself to see if I could start, grow and run a successful business,” he explains.

“It worked, and I ran the business for three and a half years before being asked to run the UK network for the franchisor, who acquired it from the founders in September 2016.”

The idea for EweMove was simple. Unlike traditional estate agents who would specialise in either sales or lettings, EweMove agents would be experts in both sides of the equation, allowing them to thrive in any housing market.

The key focus was to deliver great customer service and with the aid of new technology, make the customer journey simple and hassle-free.

But of course, disrupting the property market is nothing new.

Neill, however, says EweMove offers a crucial difference.

“Rather than have a traditional set-up which would see a team of people, let’s say five staff, each being involved in a small part

of managing 100 properties for sale, we have one person (the franchisee) managing 20 properties entirely, from start to finish.

“So with a smaller stock inventory we can give customers a very personal one to one service, both sellers and buyers, or for that matter landlords and tenants too.”

Neill says EweMove doesn’t just attract experienced estate agents wanting to steer their own ship.

For didn’t he himself come from a completely different background?

“We tend to attract, and look for, people who are either experienced in estate agency or those from

ELITE FRANCHISE 100 - 2022

EweMove is a hybrid franchise, meaning its franchisees can operate from wherever they choose

other business backgrounds. Either employed or having run their own business before. As a result, our franchisees tend to be second or third stage career people. So they have significant customer service skills, great sales skills and have developed the ability to engage with people on multiple levels.

“People are attracted to our franchise primarily due to the brand look and style and the embedded customer service delivery built into our core processes. These things set us apart from the everyday bland imagery that estate agents tend to adopt.

The ability for people to go out and deliver the estate agency service that people have been craving and demanding for years is amazing. It turns the job from one derided by the many, to something that people can really be proud of. It makes them happy to call themselves an estate agent!”

EweMove maintains a close relationship with its franchisees and even has its own Facebook group called, wait for it…Flockbook.

“Personally, I know everyone’s name, location and back story and we meet regularly at conferences, training events, regional meetings, webinars and communicate multitimes per day on FlockBook.

“Our franchisees also share their success stories with each other through our Success-Summit presentations which always go down well.

“As part of the recruitment process, I interview every single applicant. And they interview me too! We both must be happy that we’re each making the right decision.”

Success for the company, first and foremost, is to help franchisees hit their own business targets.

“AND we see that they are upholding the values of our brand in delivery of customer service, as we want to retain our number one status on Trustpilot. This is the primary focus above all else.”

And being represented and included in the Elite Franchise 100 is critically important for us, as it provides a thorough and trusted external validation of our business and franchise model.

“For us at EweMove we love to be the best - and feature where it matters - so we can reach more people. So I do hope being included in Elite Franchise 100 will prove as effective as I expect in helping give prospective franchisees the confidence that we’re a solid, tried and tested business, and we’re here to stay.”

Neill offers one crucial piece of advice to current and future members of the Ewemove flock.

“Follow the plan. Too often people think they know best and try to change things, but our systems and process are so finely tuned, tweaking something could have an adverse effect on sales and sales conversion, or customer service delivery.”

That’s it. Stick together and don’t stray too far from the flock. Wait a minute…is there a theme here?

83

ELITE FRANCHISE 100 - 2022

E ST.

1996 NUM B E R O F F R A N C HI S E S

93 SEC TO R

B2B

I NV E STM E N T L E VE L

£39,950

33 N U M B E R

EXPENSE REDUCTION ANALYSTS

Another year, another top 35 ranking for Expense Reduction Analysts who have over 700 successful business partners operating in 40 countries

E

STABLISHED IN 1992, Expense Reduction Analysts (ERA) is the world’s number one franchise in overhead cost optimisation and supplier management. For nearly 30 years our franchisees have enabled businesses to improve profit and gain greater financial scope by reducing their business expenditure.

With more than 700 partners operating in over 40 countries, franchisees enjoy the benefit of running their own businesses and earning high levels of income while collaborating with their ERA colleagues. We are proud to say we are an award-winning international brand thanks to this collaboration.

Clients include all types of

84

businesses, such as hospitals, colleges, schools, charities and non-profit organisations. They also include some of the world’s most successful companies and brand leaders. This diverse client list is the result of an unparalleled level of expertise in more than 40 different cost areas.

In today’s economic climate, the number one challenge which most organisations face is to reduce costs as they grow. Businesses are aggressively streamlining core expenditure, yet many of them are still overpaying by as much as 40% on their everyday operating costs.

Many businesses simply do not have the manpower, or the depth of knowledge and expertise, to

keep control of these damaging additional costs. Our franchise partners deliver tangible savings, as well as long term added value by managing the procurement process.

Typically, they achieve this through a ‘No Win, No Fee’ proposition to clients, whereby franchise partners take the risk but share in the savings 50/50 over a two-year period. If no savings are found, then the client simply doesn’t pay.

Our partners act as trusted advisors to thousands of companies, achieving substantial cost savings along with the added benefits of external business intelligence, increased effiency and a more robust procurement function. Full training, coaching, mentoring and ongoing assistance will be provided, along with lead generation and marketing support.

uk.expensereduction.com

ELITE FRANCHISE 100 - 2022

32

CHOPSTIX NOODLE BAR

SPECIALIST PR SERVICES FOR FRANCHISORS ✓ Increase brand awareness ✓ Get more exposure for your franchise ✓ Build trust and credibility with prospects

Reach potential customers and franchisees through powerful storytelling.

S IONY T T S LA G N RE RATENTEIN O A I T S COLAT D E M EGY NT RE T NTE DIA A STR CO METEGYENT S NTTIONY NSSTRA O O I C T T ELA TEGTEN NS LA R A E R O N R IA ST CO ATI ED L DIA M E RE M A I D ME

Founded in central London 20 years ago, Chopstix Noodle Bar is the largest national Asian quick service restaurant brand with over 70 UK sites. We’re a big business focusing at a local level, and with a proven formula for low capital expenditure and a high margin of success.

STAND OUT, BE SEEN, BE HEARD.

lucy@revpr.co.uk www.revpr.co.uk

ShoutOut is the perfect platform to create; ▶ Video Reviews ▶ Testimonials ▶ Social Videos ▶ Events and Virtual Events Videos ▶ Sales Videos and many more…

Create fully branded videos on a smartphone, automatically for a fraction of the cost of traditional video production.

Are you looking to implement more video this year? ▶ Scale your video production quickly and cost effectively. ▶ A completely new way to create videos ▶ Embed a widget on your website to capture video reviews and testimonials. ▶ Create subtitles automatically. ▶ Includes simple social media scheduler. ▶ Easily add your own logo and branding. ▶ No app to install and no editing needed.

Build your branding template, send participants a URL to record video clips on a smartphone, then, in seconds, ShoutOut automatically creates fully branded videos with music, graphics and name captions to share, download or embed on your website.

TRY FOR FREE TODAY AT WWW.SHOUTOUT.SOCIAL

85

ELITE FRANCHISE 100 - 2022

EST.

1984

N U MBE R OF FRAN CH ISE S

46

SECTOR

GROUNDS MAINTENANCE & LANDSCAPING

IN VE STME N T LE VE L

£44,950 +VAT

31 N U M B E R

COUNTRYWIDE GROUNDS MAINTENANCE Countrywide Grounds Maintenance remains a top-35 company within the annual Elite Franchise listing and their business has largely been unaffected during the ongoing pandemic

C

OUNTRYWIDE GROUNDS Maintenance was established in Manchester in 1984 and, over its 30-year history, has built a reputation for highquality service within the industry.

It provides comprehensive grounds maintenance solutions, which include grass cutting, weed killing, tree works, landscaping, hedge cutting, gritting, artificial grass and much, much more.

Similar to many brands, Countrywide didn’t start as a franchise, but grew as a successful independent outfit. With the Countrywide business model proving successful, and providing a secure yet growing income, the first local franchise owner was recruited

86

in 1986.

Since then, the network has gone from strength-to-strength, growing from a single franchisee to 46 across the UK. There is currently no new franchise areas left for purchase. However, you can join the Countrywide Grounds Maintenance network by purchasing a franchise resale.

So how has Countrywide become so successful?

Firstly, Countrywide is part of a resilient industry that enjoys regular demand. While the grass keeps growing, Countrywide will always have work to do and at high contract values.

Countrywide franchisees, and

their operatives, provide grounds maintenance services to schools, hospitals, business parks, housing associations and others.

As such, Countrywide franchisees have experienced little disruption during the ongoing pandemic.

In fact, a large proportion of Countrywide businesses experienced strong growth during 2020. But you can’t take advantage of this demand without thorough training and franchise support. Thanks to streamlined systems and dedicated head office support, franchisees can begin

ELITE FRANCHISE 100 - 2022

their Countrywide business without previous grounds maintenance or landscaping experience.

All this is made possible through a comprehensive training programme which ensures new franchisees are fully prepared for launch. There is a five-day training course at Countrywide’s training centre, which will help you understand all of the company’s franchise systems, best practices and local marketing techniques.

And it doesn’t stop there, as you will gain access to one of the most complete franchise support

packages in the UK. Countrywide offers support in all aspects of marketing, sales, tendering, finance, health and safety, and more.

This begins with Countrywide’s business development managers (BDMs) who are at the heart of the franchise support structure. Each BDM looks after a separate region of the UK, and all of the franchisees within it. They conduct weekly calls, regular site visits, business planning and more. Furthermore, Countrywide goes to great lengths to support its franchise owners in securing new business. The

Countrywide marketing team is on hand to support franchisees in generating new leads. The national marketing manager and local marketing specialist work alongside their partners to deliver an effective marketing package for franchisees.

In addition to servicing local independent clients and customers, Countrywide also hold a number of major corporate accounts. These national companies commission projects which are undertaken by the Countrywide franchise network. For the larger contracts, all Countrywide franchisees have access to an in-house tendering team who not only write and submit national and local tenders but also search for new tenders, while seeking lucrative contracts for franchisees.

Finally, no franchisor can be successful without successful franchisees, and the Countrywide network is up there with the best in the UK. Top-performing franchises deliver an annual turnover of more than £2.5m, with more and more franchisees hitting the £1m per annum mark. Therefore, this is a business model with substantial rewards available for ambitious individuals. Countrywide Grounds Maintenance truly deserves its position among the elite of UK franchising and should be a consideration for any, well-funded franchisee. Why not check out the resale opportunities within your region.

countrywidegrounds.com

87

ELITE FRANCHISE 100 - 2022

30 N U M B E R

E ST.

1998 N U MB ER OF FRANCH IS ES

117 SECTOR

PROPERTY SERVICES IN VE STM ENT LE V EL

£24,500

AGENCY EXPRESS Van-based franchise Agency Express is not only a market-leader within their industry but they are also a new entry in the annual Elite Franchise Top 100 listing

A

GENCY EXPRESS is the UK’s largest provider of professional estate agency board services. They have remained market leaders within this industry since 1998. The company currently has almost 120 franchisees successfully operating businesses across the country. Agency Express presently service and maintain almost two-thirds (62%) of all UK estate agency boards.

And the accolades bestowed on the company in recent years prove that they have a successful business model which has stood the test of time over two decades. Agency Express has collected awards at the annual HSBC-sponsored bfa (British Franchise Association)

88

ceremony, along with eight ESTAS (Estate Agency Supplier of the Year) gongs, and is now an Elite Franchise Top 100 finalist for the first time.

The van-based, owner operated opportunity benefits from low start-up costs and low overheads, while generating high returns.

Agency Express is one of the UK’s most established and successful franchises, with franchisees benefiting from one of the most comprehensive franchise packages available.

The package includes everything you need to get your business up and running from day one.

There is top of the range tools and industry leading technology, to a comprehensive five-day training

programme, as well as a threeday business launch. Everything is strategically planned to help ensure your success.

Agency Express franchisees can rest assured that they will receive exceptional ongoing support. With unlimited access to accounts, operational, business and marketing support, franchisees are guided through every aspect of their business. The knowledge and confidence they acquire through the ongoing support will help them become successful business owners.

If you are considering franchising, and would like the reassurance of a proven business model, then the Agency Express van-based opportunity could be the perfect match for you. No previous experience or qualifications are required, just self-motivation and a willingness to succeed.

agencyexpress.co.uk

Share your vision Find out how HSBC can support your end-to-end franchising needs.

Visit: business.hsbc.uk/franchising Or contact our Franchise team: Tel: 0121 455 3438* Email: franchiseunit@hsbc.com *Phone line is monitored 9am to 5pm, Mon to Fri (ex. Bank Holidays)

HSBC UK Bank plc. Registered in England & Wales with number 09928412. Registered Office: 1 Centenary Square, Birmingham, B1 1HQ, United Kingdom. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Our Financial Services Register number is 765112. AC58499

ELITE FRANCHISE 100 - 2022

29 CeX N U M B E R

According to CeX, ‘gadget lovers’ are encouraged to join this booming franchise business which is influenced by market trends but not by industry forces

R

EMAINING IN THE top 30 UK franchises for the last four out of five years is CeX, a successful business which has made millions of pounds out of recycling second-hand digital entertainment products. But the success story doesn’t end there, because this innovative company has recently launched its own range of branded products.

The best ideas are often the simplest and yet most profitable.

Complete Entertainment eXchange (CeX) uses the buy and sell concept, and then updates it by trading in digital entertainment products.

When members of the public enter a CeX shop they can buy, sell and exchange mobile phones, as well as games, electronics, computers and film media.

But what separates CeX from other buy and sell retailers is their execution, thanks to more than 25 years of experience. The brand is acclaimed as a technology and

90

EST.

2004 NUM BER OF F R ANCH ISE S

274 SECTOR

RETAIL I NV ESTME N T LEV E L

£150,000 £250,000

ELITE FRANCHISE 100 - 2022

Our franchise partners will receive: • Initial and ongoing training; • Stock and pricing advice from experts; • Intranet, web, email and business services; • Store identification, design and outfit; • Bespoke Epos & mobile Epos systems; • Assistance when launching business and marketing support

entertainment specialist. The CeX website provides customers with an opportunity to either purchase, sell or exchange their goods online – with all orders fulfilled by CeX stores directly. This gives franchisees the benefit of a much wider customer base.

CeX has recently expanded into repairs, providing customers with a complete solution to their electronic needs, while opening up new revenue streams for franchise partners. The company has also launched its own range of branded products and is expanding this range even further, thus improving retail offering and profits.

CeX has developed its own

bespoke computer systems that simplify the process of buying and selling. Goods are tested before they are bought, and then resold with a 24-month warranty. This provides customers with great value for money, as well as peace of mind.

The successful CeX model has helped the company to grow its number of branches, during a period when many other retailers in the sector have been forced to close some of theirs. The reason for this can be attributed to CeX’s ability to set its own prices, based on market conditions, which has helped to maximise profits and limit exposure to industry forces.

Established in Tottenham Court Road, London, in 1992, CeX began franchising 13 years later. Countries that already offer franchise opportunities are the UK, Ireland, Spain, Mexico, India, Portugal, Netherlands, Poland, Australia and Italy. They have over 350 stores in the UK, and more than 250 in other parts of the globe. A CeX franchise offers unrivalled returns.

Within two years of starting out as a business partner, a typical new store will, on average, generate an annual turnover in excess of £1m.

Put simply, we believe we are the ‘gadget lover’s dream franchise’.

webuy.com/franchise

91

ELITE FRANCHISE 100 - 2022

28 N U M B E R

EST.

2010 N U MBE R OF FRAN CH ISE S

72 SECTOR

DOMESTIC CLEANING IN VE STME N T LE VE L

£9,995

BRIGHT & BEAUTIFUL

Enjoying a third straight year in the top 30 of the prestigious Elite Franchise Top 100 is the eye-catching domestic cleaning business Bright & Beautiful 92

T

HERE IS A HUGE demand for housekeeping services across the UK, but without a brand that resonates with potential clients, you will not be able to convert that demand into new business.

Enter Bright & Beautiful the domestic cleaning franchise opportunity not to be missed. Since their inception in 2009, Bright & Beautiful and its branding has helped drive the business forward with customers across the UK resonating with its eye-catching colours and all-important Bright & Beautiful brand pillars.

• Holistic Housekeeping: Offering bespoke domestic housekeeping services that give clients the opportunity to unwind in a clean and ordered environment.

• Strict Security: Professional procedures to give clients piece of mind. A customer’s home is precious, so Bright & Beautiful follow the strictest security procedures to ensure it remains secure.

• Trusted Team: Carefully selected and professionally trained. Bright & Beautiful professional housekeepers are fully and fairly employed so that they can deliver a brilliant service, week after week.

• Pure Products: Eco-friendly products for a healthy home. Bright & Beautiful’s aim is to protect clients, their family, pets, and the environment from the effects of strong chemicals.

ELITE FRANCHISE 100 - 2022

In just 12 years, Bright & Beautiful has grown to support an engaged community of over 70 like-minded franchise owners across the UK. All of these are committed to becoming the ‘go-to’ domestic cleaning brand in their franchise territory and working towards the group goal of national brand recognition. Bright & Beautiful franchisees also provide ethical employment opportunities to over 850 professional housekeepers nationwide with new local jobs opening everyday within its franchise locations.

Besides its standout branding, it’s the unrivalled franchise training and support that sets it apart from others within the industry.

In fact, 88% of Bright & Beautiful franchisees said they were ‘satisfied with the initial training & support provided’ in a 2021 survey. Why? Bright & Beautiful new starters are all enrolled onto a 16-week sure start programme designed to launch their business step by step, from start to finish. Guided by their franchise business consultant (FBC) they will begin by completing basic tasks, such as ordering their marketing materials, to key tasks such as employing the first members of their team.

The process will leave all new starters in a position to comfortably quote for and complete jobs within their local area. As part of the 16-week sure start process, each

new franchisee will take part in a five-day training course at Bright & Beautiful head office. Here, they will get to grips with our franchise systems and processes as well as learning the basics of quoting and housekeeping.

But it doesn’t stop there. Each Bright & Beautiful franchise owner will have a team of experts at their disposal. Most notable is the dedicated franchise business coach (FBC) who is on hand to support each franchisee within their business to help overcome challenges and celebrate successes. The role of the FBC is to work alongside each franchisee and aid the growth of their business, conduct monthly business reviews online and train and develop franchisees as the wider Bright & Beautiful network progresses.

If that wasn’t enough, Bright & Beautiful reported that August 2021 was their biggest ever month for turnover. This is due to the industry leading digital marketing practices and the hard work and diligence of the Bright & Beautiful franchise network. And they don’t predict this growth stopping, with 98% of franchisees agreeing that they are ‘committed to growing my business’ in the 2021 workbuzz franchisee satisfaction survey. There has truly never been a better time to join Bright & Beautiful.

brightandbeautifulfranchise.co.uk

93

ELITE FRANCHISE 100 - 2022

27

T

N U M B E R

KUMON

EST.

1958 N U MBE R OF FRAN CH ISE S

629 SECTOR

EDUCATION IN VE STME N T LE VE L

£3,000+

Education specialist Kumon has reached an all-time high of No 27 in the Elite Franchise Top 100 list, and they are hoping to attract new franchisees to their 600-strong UK network

94

HE KUMON METHOD of learning is designed to help any child, of any ability, reach their maximum potential and become an enthusiastic learner.

With over 60 years of experience, Kumon has established itself as the largest provider of supplementary education in the world, and also the UK. Through worksheet study and instructor guidance, Kumon’s students work at an optimum level to help build ability and fluency in small manageable steps. Students move up through worksheet levels, taking incremental steps, but only when they feel comfortable with the current work. This ensures they establish a solid learning foundation, while developing confidence in their ability.

ELITE FRANCHISE 100 - 2022

Our study programmes are designed to help learners think for themselves and to develop strong problem-solving skills. They use worksheet examples to try and answer questions independently.

Our instructors observe how students learn, using their patience and judgement to offer guidance but only when necessary. The main purpose of these worksheets is for children to develop the ability to self-learn.

Our worksheet-based study programmes have evolved over 60 years, and have been developed by studying our students and their patterns of learning. The Kumon method of learning was born from one father’s love for his child in 1954. Toru Kumon, a caring father and gifted high school maths teacher, noticed that his son Takeshi was not excelling in maths at school.

To help him improve, he wrote out maths worksheets for his son to complete daily. Toru believed that educators have a responsibility to foster a mind-set of self-learning in children, so he created learning materials for Takeshi which encouraged him to work independently. Takeshi’s

ability improved significantly and, following his son’s success, Toru invited some local children to study in the same way.

In turn, all of them greatly improved too. It was these positive results, coupled with Toru’s desire to develop the potential of as many children as possible, which prompted him in 1955 to open the first Kumon maths centre in Osaka, Japan. Kumon expanded to the nation’s capital Tokyo in 1962 and, within seven years this groundbreaking method had reached and benefitted more than 10 thousand students.

Today, Kumon has over 600 centres in the UK, with more than 59,000 students enrolled nationwide. The franchise is a globally recognised brand in over 50 countries and most continents.

Worldwide, around 3.6 million students are part of its network, thanks to the devoted instructors who have signed up to this company by becoming a business partner of Kumon.

So why not take the next step in your career and join a trusted global brand, and grow the network even more? The company

is looking for determined, degreeeducated individuals who are passionate about education and helping children reach their full potential. Kumon’s franchise model allows instructors to have a career with a sense of purpose that is both financially and socially rewarding. As a Kumon franchisee, you will develop and run your own successful and thriving business.

You will receive world-class training and support from the very start of your Kumon journey. This includes guidance from your area manager who will assist you in making sound business decisions.

As the instructor of your own Kumon maths and English study centre, you will reap the rewards of making a significant contribution to your community.

Your business will help children achieve a brighter future and you’ll be proud of your efforts. From the beginning of training, through to the start of trading, this will take around three months to reach.

kumon.co.uk/franchising

95

ELITE FRANCHISE 100 - 2022

26 N U M B E R

AUTOSMART Autosmart is a long-standing UK success story in the world of franchising which has added an international flavour to its business and remains keen to extend its network even further

A

UTOSMART WAS established over 40 years ago by a husband and wife team who saw the success of franchising in America and wanted to use this business format to distribute vehicle-cleaning products. They were keen to create ‘shops on wheels,’ which they would call mobile showrooms. From these small beginnings, the company grew steadily from a handful of Midlands-based franchisees into an international market-leading brand.

Today, Autosmart manufacture over 300 professional vehicle and hygiene cleaning products at our factory in Staffordshire and which are distributed by a network of almost 120 franchisees across the UK. There are a further 100 franchisees internationally, along with numerous agents in countries from Iceland to Trinidad and Tobago.

Autosmart franchisees provide a range of cleaning products for keeping premises, vehicle fleets, staff and customers safe and clean.

96

EST.

N U MBE R OF FRAN CH ISE S

SECTOR

IN VE STME N T LE VE L

1979

117

AUTOMOTIVE

£30,000

ELITE FRANCHISE 100 - 2022

The £3bn market place is vast and includes the following: Car dealerships, ambulance services, haulage, transportation, vehicle rental companies, body shops, agricultural dealers, coach and bus operators, plant hire, as well as construction and food processors.

All of these businesses rely on our products. They benefit by buying in bulk and consider us a trusted supplier and partner. One of our longest standing customers, Eddie Stobart, the UK’s best known haulier, have trusted us to clean their entire fleet of vehicles since 1979.

After the most challenging 18 months of being in business, we are thankful that we could draw on our 40 years’ of experience supporting our business partners through difficult economic conditions. Our expert sales management team ensured that our franchisees had all the tools and knowledge they needed to come out the other side thriving. And, as a manufacturer, we were able to channel our

production efforts into producing key product lines to ensure essential businesses had access to powerful hygiene products and ensuring that our franchisees could remain open for business.

The proof of the pudding is in the sales growth. Pre-pandemic, our average monthly sales per showroom was £26k and, yet 18 months later, this had grown to £28k. Our franchisees have come out of the pandemic with even more robust businesses. With the benefit of our supply chain and their resourceful and hard-working nature, they were able to quickly adapt to changing customer demands.

During these last 18 months, we have welcomed seven new franchisees to the network.

These new partners have taken established customer bases and significantly grown them.

Franchisee’s profits are 100% their own, as we do not charge royalties or management fees.

Autosmart franchisees are at the centre of a support infrastructure, which is in place to help them succeed. Even before they start trading, they will meet with their business manager to complete a booklet called ‘Passport to Success’, discussing personal dreams and goals.

They will attend a five-day induction course at head office, where they will learn basic product and sales skills, as well as an insight into the market place. A national account team works with the franchisee to secure large accounts in their local area. There is also ongoing product training, plus a suite of motivational tools provided both one-to-one and via the latest digital tools.

In a world of online ordering that lacks human interaction, Autosmart is well known for focusing on customers. These customers are visited by an expert who shows them how to make our concentrated cleaning products last longer. This resonates with businesses that are looking to keep costs down.

Simply put, Autosmart franchisees are friendly local business owners, on hand to provide quality cleaning products and world-class expertise. Franchisees come from many different backgrounds. But what they all have in common is commitment, a desire to be selfemployed, plus an appetite for hard work.

autosmart.co.uk

97

ELITE FRANCHISE 100 - 2022

25 N U M B E R

FANTASTIC SERVICES

EST.

N U MBE R OF FRAN CH ISE S

2009

530+

Sneaking into the top 25 of the Elite Franchise 100 is Fantastic Services, whose ambition is to help 1,000 of their partners create businesses worth more than £1m

F

ANTASTIC SERVICES is the UK’s fastest-growing home services franchise, operating on three continents.

Their global network of more than 530 franchisees is a living proof of their continued success. With a portfolio of more than 100 domestic and commercial property services, using several innovative business management solutions, this multiaward winning franchisor is getting stronger by the day.

The Fantastic story began in 2009 when two like-minded individuals started a small cleaning company in London, with a handful of employees and two laptops. Just over a decade later, their one-

98

stop shop revolutionises the way people book cleaning, gardening, handyman, pest-control, removals and waste removal services.

Their 10-year mission is to help 1,000 franchisees build a business worth over £1m. Despite the challenging economic times, several Area Development franchisees, which manage and sub-franchise businesses within their territories, posted revenues of £1m in each of the past two years.

This multi-service franchise model promotes service diversity, so franchisees avoid putting all of their efforts and resources into one type of business. The company’s support team of over 500 marketing, sales

SECTOR

PROPERTY SERVICES

IN VE STM ENT L EV EL

£19,000

and IT experts implements various strategies for the benefit of both its customers and franchisees.

The custom-built technology, that automates bookings, scheduling and invoicing, is one of the awardwinning assets of the company.

Franchisee, Julian Fernando, says: “We always feel like there’s a big group of people around us.

We just feel quite safe and secure.

No matter what happens in the future, we’re always going to be supported. We want to succeed and I know that the team at Fantastic Services HQ also want us to succeed.” Those keen to become the company’s newest franchisees in 2022 will need a minimum investment of £15k.

FantasticFranchise.com

TheFranchise Exhibitions

SAVE THE DATE!

It’s time to be your own boss

Meet leading franchise brands | One-to-one expert advice Free educational talks | Inspiring opportunities

Supported by:

Incorporating:

Media supporters:

Book free tickets at FranchiseTickets.co.uk

ELITE FRANCHISE 100 - 2022

24 N U M B E R

E ST.

2012 NUM B E R O F F R A N C HI S E S

40

SEC TO R

WINDOW COVERINGS I NV E STM E N T L E VE L

£27,495 + VAT

100

SHUTTERCRAFT

Retaining their position within the top 25 of the Elite Franchise Top 100 list is Shuttercraft, the business that continues to transform homes and lives

A

SHUTTERCRAFT FRANCHISE offers premium, high-quality interior shutters and blinds in a market that is growing year-onyear. Not only do we transform the home of every customer into a more stylish and energy-efficient place, we also transform the lives of our franchise partners, who can enjoy a perfect work/life balance with our highly effective business model.

We offer initial training and full marketing support, with the Shuttercraft team providing

everything our franchise partners need to achieve a positive cash flow within the first six months.

Thanks to our programme of business development and coaching, there is opportunity for unlimited growth for every one of our franchise partners. We stand side-by-side with our franchise partners and if they don’t achieve success, then neither do we.

Strength-to-strength This year has been our best to date. Individual franchise partners have achieved a higher income

ELITE FRANCHISE 100 - 2022

than ever before, while customer orders have set all-time company records. In 2021, we have recruited more franchise partners than any other year, and some of our existing partners have taken on second or third territories.

Our success, and that of our franchise partners, comes from our agenda for continuous improvement. We have worked hard to find the right services, products and business efficiencies for our franchise partners that will enable them to grow and develop their business.

Support for success There are five key areas which set the Shuttercraft franchise apart from others: 1) Training and mentoring Our training has already won awards, but we have taken this to the next level, and recently expanded our training support programme. Not only will new franchise partners receive full product and fitting training, but we’ve extended this to all new members of staff. We offer an extensive business set-up package, as well as technical training, and have introduced a series of webinars on business management.

2) Marketing Right from the start, franchisees are provided with marketing support for their business. We will generate over 80% of leads, giving them a great start and ensuring that they generate a good income as quickly and as easily as possible.

3) Quality products We are proud to have a five-star rating on Trustpilot, which confirms the excellent standard of our products, as well as the level of customer service that our franchise partners deliver. This year we have launched a range of superior blinds to complement our shutters, and they are all extremely popular. In the pipeline are new features, to help keep us at the forefront of technological developments in our sector.

4) Support From ad-hoc workshops to monthly and quarterly reviews, we are there for our franchise partners every step of their journey. We also encourage the power within our network to provide physical and motivational encouragement. In 2019, we appointed a business development coach, who is available to support all our franchise partners as they grow their businesses.

5) Business efficiency This year we have invested in systems and processes to increase our efficiency. From a dedicated online ordering portal to a full CRM package, we now have a model that gives our franchise partners the capacity to run their business more effectively. By automating our communication methods and text messaging, it has made customer appointments more efficient and, through lockdowns, we continued to measure and quote even when we couldn’t visit customers’ homes.

Every year we intend to improve our franchise model, and are committed to working with our franchise partners to find new ways in which we can give them all the tools and expertise they need to thrive. Their success is our success.

shuttercraft-franchise.co.uk

101

ELITE FRANCHISE 100 - 2022

23 N U M B E R

SERVICEMASTER CLEAN It’s another top 25 ranking for ServiceMaster Clean in this year’s Elite Franchise Top 100 listing.

This 62-year-old enterprise seeks new business partners to join its 400-plus UK network EST.

1959 102

N U M B ER O F FR A N C H I SES

100+

SECTO R

CLEANING/ RESTORATION SERVICES

I NV ESTM EN T LEV EL

£19,995 £22,000 + VAT

S

ERVICEMASTER CLEAN is a global franchise brand with three-money making franchise opportunities to choose from. With an established presence of over 60 years in the UK, ServiceMaster Clean is a familiar name, trusted and chosen by residential and commercial customers alike. With leading ServiceMaster Clean franchises turning over in excess of £4.5m per annum, hard work will reap genuine financial reward. With three differing franchise models, there is an opportunity for all types of aspiring franchisees.

1 – Contract Services: A management business providing office cleaning services. With recurring, sustainable income which is predictable, stable and can be counted on with a high degree of certainty.

2 – Residential Cleaning Services: Seek out and delight home owners in your defined territory by delivering the very best carpet, hard floor and upholstery cleaning.

3 – Commercial Cleaning Services: Retail, leisure, commercial, industrial, finance, banking and

high street retailers are just a few clients requiring carpet, hard floor and upholstery cleaning.

First impressions count and our commercial services franchisees, make great impressions every day.

Contract Services In the multi-billion pound commercial and office cleaning market, it has never been as important to maintain a clean and hygienic environment for staff and customers alike. In our thriving network, many of the ServiceMaster Clean Contract Services franchisees have annual sales in excess of £1m and some have grown by this amount in less than three years, thanks to our support.

The contract cleaning market will always exist. Now, more than ever, cleanliness and hygiene are at the forefront of people’s minds.

Whether that’s daily office cleaning, washroom services, periodic deep cleans or decontamination cleans, office cleaning is a must in today’s business environment.

Residential Cleaning Services For the domestic, consumerfocused investor, the ServiceMaster Clean Residential carpet and upholstery cleaning model will provide an owner with the opportunity to build a reputable,

local business. There is no need to question if there is a market and a demand for our expert services.

Any residential property within your territory, with upholstery and/ or a carpet, is a target customer of yours.

As a ServiceMaster Clean Residential business owner, you will give your customers the opportunity to not only save money, but also to save the environment too, by cleaning carpets and upholstery safely and professionally, rather than replacing them. With the addition of our exclusive business management software, and the opportunity to sell your services online with our e-commerce facility, we have never been as appealing to a residential market.

Commercial Cleaning Services A more commercially-minded investor may prefer ServiceMaster Clean’s commercial offering. You’ll provide expert carpet, hard floor and upholstery cleaning services to your commercial clients to ensure that appearances are kept to a high standard at all times. First impressions count and poorly presented premises could lead to a loss of business, a reduction in staff morale and a negative public perception.

The market is huge and with ServiceMaster Clean Commercial, we offer to share our expertise and provide support to help you capitalise on that. With all three of our money-making franchise opportunities, you’ll secure a place on our comprehensive training academy, covering all of the necessary business disciplines (these include: sales, marketing, administration, IT and more). You will receive all the support that you need, to not only get off to a flying start, but to keep flying too.

If you’d like to make the leap to owning your own business, please contact a member of our friendly recruitment team today to make your dreams become a reality.

servicemastercleanfranchise.co.uk

103

ELITE FRANCHISE 100 - 2022

22 N U M B E R

EST.

N U M B ER O F FR A N C H I SES

2007

408

SECTO R

I NV ESTM EN T LEV EL

PROPERTY £150,000

PLATINUM PROPERTY PARTNERS

Platinum Property Partners provides the perfect business model for anyone keen to take back control of their lives, and make a good living too 104

F

EW PEOPLE understand the HMO (Houses in Multiple Occupation) property market as well as the team at Platinum Property Partners. Since 2007, they have supported more than 400 franchise partners, helping them build long-term property businesses which, to date, have earned them more than £292m.

With a Platinum franchise, partners learn how to build a portfolio of profitable and sustainable HMOs for professional house sharers. They get ongoing support and mentoring throughout their franchise agreement, helping them to grow their business.

It’s a proven low risk, and high yield, business model that has prospered over the last 14 years – even through the current challenges of the pandemic.

Franchise partners, on average, achieve annual incomes of between £50k and £150k, and 94% of them say they have met or exceeded their financial expectations in just two years.

ELITE FRANCHISE 100 - 2022

But a Platinum Property franchise isn’t just about immediate financial gain. It’s also about long-term financial security. Unlike many other franchises, Platinum Franchise Partners own their assets from day one, which means they personally benefit from any long-term capital growth. They also enjoy a continued lifelong income after their franchise term ends.

What to expect on joining the Platinum network? There is unlimited access to the guidance

and support from a dedicated team of industry experts who, between them, have decades of experience in the specialist area of HMO property. These include mortgage brokers, accountants, solicitors, ARLA-qualified 'lettings advisor', plus planning and sustainability consultants. And we’ll also throw in renovation and negotiation experts too.

There are also huge advantages to being part of a community with more than 400 like-minded

individuals who can offer guidance and the benefit of their direct experience. Thus, the importance of joining the network becomes really clear. Although both specialist support and financial independence is extremely attractive, for many people the main reason for becoming a Platinum partner was the desire to get back that most precious of commodities – time.

Most franchisees need just a few days a month to manage their businesses, and they can do that from home. There is no need to be onsite or endure a lengthy commute. There is no need to work late nights, weekends or through the holidays.

Instead, Platinum franchisees are free to spend their time doing what they enjoy most, which is probably raising their families, relaxing with friends, travelling and living life with more freedom. Following a year’s absence from the top 100 of the Elite Franchise list, Platinum Property Partners occupy the No 22 slot in the latest rankings.

What some franchise partners have said: Kelly and Simon: “The change to our work-life balance has been phenomenal. We can clock on and off when we want to, work around our family and friends and, more importantly, provide consistency to our daughters.”

Dominic: "I’ve got really huge expectations, but I can honestly say everything we’ve received since joining Platinum has exceeded those expectations – even in the middle of the pandemic."

platinumpropertypartners.co.uk

105

ELITE FRANCHISE 100 - 2022

21 REVIVE! AUTO N U M B E R

INNOVATIONS Why not follow in the footsteps of Jinesh and Reena Patel who took on a Revive! franchise earlier this year and are delighted with their latest career move EST.

N U M B ER O F FR A N C H I SES

SECTO R

I NV ESTM EN T LEV EL

2004

57

AUTOMOTIVE

£50,000

106

A

S A REVIVE! FRANCHISEE, you will manage your own team of technicians who repair damage to car paintwork, including bumper scuffs, minor chips and alloy wheels.

So what makes our business sector the one to consider?

• Over half of the 32.6m cars in the UK suffer minor damage that we repair.

• Our wide customer base includes the general public, local and national car dealerships, as well as insurance national account customers.

• Our 5* Trustpilot score is the result of nearly 17,500 reviews from our happy customers.

The power of Revive!

• Award-winning support for our franchisees means they can concentrate on building their business by employing a team of skilled technicians.

ELITE FRANCHISE 100 - 2022

• We won the bfa HSBC Franchisor of the Year Silver Award last year, as well as the Workbuzz Five Star Franchisee Satisfaction Award.

• Our highly effective IT platform means you are in possession of all the tools to control your business, including keeping track of your technicians and customers.

• Our head office team of 50 are there to support you every step of the way and you’ll also get support from your fellow Revive! franchisees.

• You’ll access our accelerated growth training programme as your business grows, receiving continued support on your journey.

Who are you?

• You need to be business-minded, commercially astute, organised and an excellent communicator.

• If you wish to repair vehicles yourself, then a Revive! franchise is not for you. This is a management role.

• If you are hungry for success, we can provide you with a business model that enables you to build a substantial business and an asset which you can sell in the future.

Meet Jinesh and Reena Patel, who are the owners of Revive!

Gloucester. With a family background in retailing, and after completing his university degree, Jinesh was invited to manage his uncle’s corner shop in Gloucester, but admitted: “It just wasn’t for me.

You never switch off. It’s full on, you open at 6am and you’re there until 6pm, six days a week.”

He then worked for Kwik-Fit but, after eight years of managerial roles, he noticed that his friends were starting to set up their own businesses and doing well. Jinesh added: “I didn’t want to be a man in a van. I wanted to build a business. I spoke to several Revive! franchisees and they were the ones that made me think, ‘yes’, I want to come on board.

“One told me that lockdown hit almost as soon as their business was launched but Revive! gave them constant support and they were really well looked after – which was good to hear.” However, persuading his wife to sign up to Revive! was a bigger challenge but after a few meetings with Revive! officials she was happy to proceed.

Reena Patel has a career in financial services and she said: “My

job is already home based so I am putting in an hour on our business before I start work and then doing more in the evenings.” The Patels opened their business at the end of July 2021, and by the completion of the first week Jinesh had secured a weekly on-site contract with two independent Gloucester dealerships.

The Patels believe the key to success will be keeping a happy workforce and giving five-star customer service. Jinesh added: “It’s all about being consistent, turning up on time and doing a great job.”

Revive! was established in 2004 and currently has 57 UK franchise owners. They are just outside the top 20 of this year’s Elite Franchise Top 100.

revivefranchise.com

107

ELITE FRANCHISE 100 - 2022

EST.

N U M B ER O F FR A N C H I SES

SECTO R

I NV ESTM EN T LEV EL

2017

400+

RETAIL MOBILE PHONES

£65-£100k

20 VODAFONE N U M B E R

For the third year in a row, Vodafone has climbed up the Elite Franchise Top 100 list, and has now entered the top 20 for the first time 108

V

ODAFONE HAS ALWAYS been a company of firsts: They were the first to launch a cellular network, and made that first call in 1985. In 2019, they successfully launched 5G which was powered by their award-winning network. They conducted the world’s first holographic call and were the first company to offer unlimited data on both 5G and 4G, following the launch of their successful Vodafone Unlimited.

And, in 2021, Vodafone launched a campaign to end digital poverty, by committing to connect one million people who are currently suffering this dreadful fate. When it comes to franchising, Vodafone has exactly the same attitude. Through their ‘Partner Programme,’ which was launched in August 2017, the company’s network has grown rapidly and by the end of this year there will be more than 400 Vodafone franchise stores. More new retail openings are already being earmarked for 2022.

Vodafone has also become a member of the British Franchise Association (bfa) and were named as a finalist at the Emerging Franchise Awards.

Yet, for a company as ambitious as

ELITE FRANCHISE 100 - 2022

Vodafone, this is just the start. They are wholly committed to their vision of an exciting future, by continuing to deliver fantastic services and innovative technology for their customers.

As a franchisor, they have adopted a similar approach: Their ‘Partner Programme’ is access friendly and hands on. They have no upfront costs, which removes a huge barrier for those wishing to get into franchising but are lacking initial capital for their new investment. The company has plans to franchise over 98% of its retail estate, and they have started opening brand new stores in new locations – which are franchisee owned. This is Vodafone’s proactive approach, as they seek to reinvigorate the high street with new retail outlets. The company is now seeking partners who will suggest new locations.

Last year, Vodafone vigorously supported its franchise network during the Covid-19 pandemic.

When lockdown was imposed, Vodafone provided each partner with two laptops, allowing them to webchat from home, so they could continue earning revenue.

In 2021, we have witnessed many of our franchisees extending their webchat businesses and creating a number of new roles, many of which were filled by local people through the Government’s Kick Start scheme.

This is what some of Vodafone franchise partners have said: “I researched franchise opportunities before becoming a Partner Agent and I can confidently say there is nothing similar to this on offer in the UK.” “Vodafone’s commitment to its customers and colleagues is on a

different scale and this is clearly evident in how they have created their franchise programme.”

“The programme is a true partnership. It is a fast-paced, forever-changing industry, where success is achievable providing you are dedicated and adaptable.”

David Harris-Heffer says: “The opportunity to work with a market-leading brand, with so much in the pipeline not to mention 5G is, without question, the best decision I have made in 23 years of working in retail.

Dale Clark says: “Opening my stores during a pandemic, particularly in retail, has been challenging at times.

However, the support from the team at Vodafone has surpassed all of my expectations.”

Rachael Beddow-Davison says: “The Vodafone Partner programme has enabled me to develop my own business while being in partnership with a global brand.

This programme has evolved over the last four years and has navigated the pandemic incredibly well by diversifying into different revenue streams.”

Vodafone is proud to be a brand that connects people, business and communities in an ever-changing digital world. With the internet, digital technology and mobile innovation driving unimaginable developments, there is no better time to be in digital telecoms.

vodafone.co.uk/franchise

109

ELITE FRANCHISE 100 - 2022

19 N U M B E R

E ST.

1995 N U MB ER OF FRANCH IS ES

159 SECTOR

PROPERTY IN VE STM ENT LE V EL

Dependent on business model and location.

BELVOIR

Retaining its position within the top 20 of the Elite Franchise 100 is Belvoir, the booming property business which prides itself on forever moving with the times

A

T BELVOIR, we’ve had a passion for helping people realise their property dreams for more than 25 years.

That passion is what started it all off back in 1995, and it’s seen us through to where we are now – a national sales and letting franchise at the heart of the UK’s property sector.

We’ve always been proud of our uninterrupted growth, and have retained this over the past two challenging years which is a particular highlight. This

110

growth wouldn’t have been possible without the strength of the relationships we have built with buyers, sellers, vendors and franchise partners. These relationships are what continue to fuel our passion for what we do.

At Belvoir, property is personal, whether it’s buying a first home, realising a goal, or starting a new business venture. We’re supporting people through some of the biggest moments of their lives. And over the past couple of years, when the future has felt a little uncertain, we

knew our support would be more important than ever. We were able to adapt quickly, and for a period of time our central support team worked 24/7 to help franchisees.

We’re pleased to say we’ve come out the other side of the pandemic stronger and more robust than ever.

When entering the property sector, excitement is often paired with some trepidation. It can be a daunting decision to make, with endless choice and information to consider. So, when shaping each ownership plan, we take a personal approach, knowing that each person’s circumstances and ambitions are unique. So we equip them with the knowledge and confidence to make an informed decision.

To give our franchisees the very best start, we focus exclusively on what we call ‘hot start’ franchises.

This involves those purchasing an existing Belvoir business, or rebranding an already functioning

ELITE FRANCHISE 100 - 2022

independent business within a chosen territory. There are obvious advantages to adopting a readyto-go business, because of the reassurance that the day-to-day business will be taken care of by a competent and experienced team.

To further support a confident first step into property, we provide Discovery Days to offer a holistic view of the franchise world. In these relaxed and informative sessions, we guide potential franchisees through the different aspects of managing a franchise.

Those joining us on a Discovery Day can ask questions to members of our network of franchise experts

who have decades of experience in the property business. “Will you continue to support us once we’re up and running?” is an often-asked question. At Belvoir, our support doesn’t end with the signing of a contract – it’s simply the start of a long-term partnership.

Our franchisees benefit from the full support of our central office team, covering all aspects of running their business, including leadership skills, assisted acquisitions, recruitment and legal support. We also provide training and development opportunities to support franchisees to meet their future goals.

We’re encouraged to see growing inclusivity in our sector, with a large proportion of our franchisees being female. We conducted a survey earlier this year for International Women’s Day and discovered that many women are concerned about juggling family life with work commitments. However, we also heard that over 75% would take the opportunity to start their own franchise if the opportunity arose.

Promoting flexibility as a key benefit of franchise ownership is therefore a continued focus.

The property world never stands still. And, as we’ve witnessed over the past two years, neither does the world. At Belvoir our focus is firmly on the future, keeping an eye on the market trends and new opportunities to best anticipate what we need to do today, in order to be ready for tomorrow.

belvoir.co.uk

111

ELITE FRANCHISE 100 - 2022

EST.

NUM B ER O F F R ANCHI SES

1992

313

WORLDWIDE

SECTOR

CHILDREN’S SERVICES

IN VE STME N T LE VE L

£28,000+

18 N U M B E R

STAGECOACH PERFORMING ARTS

It’s been another strong year for Stagecoach Performing Arts as the brand continues to positively change the lives of franchisees and students alike, and is ranked inside the top 20 of the annual Elite Franchise 100 112

A

T STAGECOACH Performing Arts, we believe that every child can be nurtured to grow, develop and grab a hold of life in all its glory. For more than 30 years, we have stayed true to the belief that performing arts remain a unique way to unlock children’s potential.

Yet that potential is nothing unless realised. We teach 4-18 year-olds to sing, dance and act. They not only perform better on stage but, more importantly, perform better in life.

Over our lifetime, we have seen more than one million young people gain confidence, by stretching themselves and building essential life skills. Our fun and engaging classes continue to give students both the structure and freedom to explore and develop.

ELITE FRANCHISE 100 - 2022

And, as our students grow, the individual businesses within our network also grow and flourish.

We have continually refined our franchise model, which is one reason why over 50,000 students flock to Stagecoach every week.

Founded in 1988, Stagecoach is a market leader in extra-curricular performing arts in the UK. We have more than 2,000 schools and classes taking place around the globe, including in Australia, Canada, Germany, Gibraltar, Malta, Spain and the UK. In total, the company has 350 franchisees around the world.

So why choose Stagecoach?

Stagecoach is a management business model where the role of a franchisee is to operate and

grow the business, while working with professionals to create and deliver classes using Stagecoach’s educational framework.

Stagecoach is passionate about ensuring your business is successful throughout your entire journey.

From marketing to recruitment, as well as retaining teachers, Stagecoach will provide you with the guidance and support you need:

while growing at your own pace; • Internationally recognised company with 80% unprompted brand awareness in the UK; • Wealth creation. Grow your business into a valuable asset with high resale values. Our top franchisees enjoy a six-figure income from the business; • Low start-up costs, as you can run day-to-day operations from home.

• Online comprehensive induction to prepare you for the role of Stagecoach Principal; • Help to secure your first venue and recruit experienced DBSchecked teachers; • Free website to drive your student recruitment and enquiries; • Digital marketing account management for the first two school terms; • A 28-day sales and marketing course; • A dedicated regional franchise manager providing ongoing interritory support; • Our Educational Framework: Was developed for each stage of learning, with schools given the creative freedom to adapt content depending on talent and age of students; • An exclusive link-up with partners such as RADA (Royal Academy of Dramatic Art) and Disney; • Flexibility to run the business alongside other commitments,

Stagecoach franchisees come from all walks of life. However, they all share a passion for performing arts and have a desire to build a successful and highly-profitable business. The Stagecoach brand positively impacts the lives of children in their communities – all over the UK. Resale territories are also available with prices depending on size of business. If you have a passion for performing arts education, as well as the drive to change not just your own life but the lives of others, then find out more about Stagecoach and get in touch. The investment cost is £9,499 plus VAT.

stagecoachfranchise.com

113

ELITE FRANCHISE 100 - 2022

17 N U M B E R

DREAM DOORS

Open the doors to your future by signing-up with fast-growing franchise Dream Doors, which has earned a spot in the top 20 of the EF 100 for a third straight year

T

HE FIRST DREAM DOORS’ showroom was established on the south coast in 1999 with a unique proposition for customers: Reface your kitchen and make it look brand new for a fraction of the usual cost – a complete refit in next to no time.

And it’s a value proposition that is clearly popular: The Dream Doors brand now boasts of almost 100 showrooms throughout the UK, from where franchisees use teams of trusted, local professionals to deliver kitchen makeovers. All franchisees are given protected territories.

The strength of the Dream Doors brand, and its network’s ability to increase turnover year-on-year, comes from finding and recruiting the right people. These are people who effectively embrace the business model and then use it to generate success in their own area.

114

Dream Doors prides itself on the quality of the training it provides to new franchisees. The training ensures they have the knowledge and confidence needed to visit customers at home, and then sell products based on their individual needs.

The level of training and support on offer means new franchisees do not need any previous experience of kitchens or sales or running a business of their own. The awardwinning training course is delivered at a state-of-the-art training centre which the company shares with other Neighbourly franchise brands.

These include Bright & Beautiful, Countrywide Grounds Maintenance and Drain Doctor.

As part of the Neighbourly group of franchises (the world’s largest parent company of home services brands), Dream Doors’ franchisees benefit from an infrastructure

and support system befitting a global powerhouse. Dream Doors’ in-house induction programme covers all aspects of running a £1m per annum business, and covers marketing, sales, operations, finance and customer care.

Even after initial training has ended, Dream Doors’ head office staff and business development managers (BDM) continue to support new starters. They will help with finding showrooms, running official launch days and going out on those all-important initial customer appointments. BDMs also provide ongoing and in-territory support throughout their trading life-cycle. This includes marketing

ELITE FRANCHISE 100 - 2022

EST.

1999

NUM B ER OF F R ANCHI SES

100

SECTOR

HOME IMPROVEMENT; KITCHENS

IN VE STME N T LE VE L

£35,000+

and sales support, especially focusing on local territories and how to make the most of customer opportunities.

For ambitious candidates, Dream Doors offers one of the highest value franchising opportunities in the UK. New franchisees can join the network for as little as a £35k investment of their own cash, plus the ability to borrow more. This puts new starters on a fast track to generating turnovers in the hundreds of thousands of pounds during their first year. This will earn them a six-figure annual income in the process. Top franchisees can now earn around £250k a year.

Dream Doors has a reputation for delivering quality, cost effective kitchen makeovers, along with a strong focus on customer service and satisfaction. Dream Doors currently holds a 9.7 out of 10 rating on the review website Checkatrade.

This is based on more than 24,000 reviews, and over 128,000 completed installations. Dream Doors has won 15 national awards, including ‘best kitchen supplier’ and ‘best money-saving product’ in the Home and Living Awards with the Daily Express.

The company’s strong industry reputation means they offer high end products from brands such as Bosch, Neff, Franke and Blanco. The brand is growing fast, with only a handful of franchise territories left, while its existing franchisees are going from strength to strength.

Earlier this year Dream Doors enjoyed its biggest-ever monthly turnover of £7.7m, and this despite the challenges posed by the Covid pandemic. This is a business model that thrives during periods of economic downturn, and there’s never been a better time to join the network.

®

dreamdoorsfranchise.co.uk

115

ELITE FRANCHISE 100 - 2022

16 N U M B E R

WATER BABIES EST.

N U M B ER O F FR A N C H I SES

2002

79

116

SECTO R

BABY ACTIVITY

I NV ESTM EN T LEV EL

£30,000 +VAT

Global business Water Babies have created an immediate splash with the Elite Franchise Top 100, diving straight in at No 16 as a first time entry

W

ATER BABIES HAS an outstanding reputation as the world’s biggest, most professional baby and toddler swimming programme. The business welcomes over 52,000 children into warm water at around 560 local pools every week, where each session progressively develops children’s water skills in line with their physical, mental, and emotional development phases.

Water Babies also offers world-class, oncein-a-lifetime photography of babies and toddlers swimming underwater, and an online shop featuring delightful, practical swimming accessories. Since 2002, Water Babies has grown incredibly fast and currently have 71 franchisees, running 79 outlets across the UK, Ireland, The Netherlands, Canada, and China.

ELITE FRANCHISE 100 - 2022

such as photography, marketing, retail, pool management, administration, IT, finances, and customer service.

Support and training Every new Water Babies franchisee receives all the equipment, tools, technology, and marketing they need to make their business a success. From the very start of their journey, Water Babies provides comprehensive support and training from the moment they make an enquiry. The team is on hand with an eight-phase launch plan, including 285 steps intertwined throughout, supported by the project management team.

Water Babies’ rigorous specialist swimming teacher training programme has been developed in collaboration with Swim England, the national governing body for swimming. This will earn franchisees a qualification, making them one of the world’s best trained baby swimming teachers.

They are the only baby swimming teachers who can obtain this prestigious qualification, which is the highest-level qualification available in early years swimming.

Franchisees receive fully comprehensive training in all aspects of running their own Water Babies business, covering areas

On-going development Collaboration is at the heart of Water Babies, and franchise partners (FPs) are the key to achieving this with the network.

Every new franchisee is allocated an FP, who supports them with all aspects of their business, from implementing their business plans to financial and HR support.

There are on-going support, development, and growth opportunities at Water Babies too, helping franchisees achieve all their goals. This is delivered through touch points such as: biweekly video conferences with the entire network, regional meetings, themed sessions on specific topics, and annual conference when everyone celebrates together.

The franchise network is a community supporting one another throughout the highs and lows of running their own business. Other franchisees across the world are always on hand to provide best practice, advice and share new ideas with one another.

Award Winning Franchise Water Babies is proud of the work it does, and this is recognised through the many awards the business has

received. These include the bfa Leadership and Culture award in 2020 and, more recently in 2021, won awards with Loved By Parents and were awarded Silver for the bfa Business Resilience award.

And of course, the entire franchise network is delighted to have made it into the Elite Franchise Top 100 for 2022.

The Future Water Babies always sets ambitious targets and continue to be the market leader within the baby swimming industry. With an exciting period of growth ahead, the business is continuing to innovate with initiatives for the next evolution of our aquatics programme, specialist pool builds and digital transformation across technology platforms. Water Babies is a brand which is passionate about what it does, and this filters through every single member of staff within the business. Everyone at Water Babies encourages one another to work collaboratively and ensures the business provides every child the best start in life.

waterbabies.co.uk

117

ELITE FRANCHISE 100 - 2022

INTRODUCING THE TOP 15 UK FRANCHISES FOR 2022 WELCOME TO THE TOP 15 UK FRANCHISES FOR 2022, CELEBRATING THE BEST AND BRIGHTEST FRANCHISES THAT BRITAIN HAS TO OFFER

118

ELITE FRANCHISE 100 - 2022

119

ELITE FRANCHISE 100 - 2022

E ST.

2005 N U MB ER OF FRANCH IS ES

111 SECTOR

CARE AT HOME

15 N U M B E R

120

CAREMARK

IN VE STM ENT LE V EL

£115,000

Caremark is a true home grown franchise, with its global base in the UK. And, for a third successive year, the company enjoy a top-15 ranking in the prestigious EF 100

F

OUNDED IN 2005, Caremark is a wholly UK owned and run franchisor that has grown to become a leading provider of care at home services. It currently has an established network of 111 franchisees in the UK and, with 12 overseas territories, is enjoying an increasing presence both at home and abroad.

A Caremark franchised business provides flexible care to those who need it, in their own homes, enabling them to stay in their

community, surrounded by their family and friends. This tailored individual care can be provided from a single visit each week to full-time live-in care.

With an ever-increasing demand for care at home, in preference to residential care, launching your own Caremark franchise is a fantastic opportunity to be part of a network that has proved its resilience to economic and social challenges, growing their businesses by – on average – over 20% through 2020/21.

ELITE FRANCHISE 100 - 2022

You don’t need to have any care experience, just the desire and ambition to succeed in this lucrative sector. If you have the relevant commercial experience and the £35k minimum investment, you will have the potential to build a £1m turnover business within three years in a social care sector worth £9.5bn*.

Caremark provides comprehensive in-house training and ongoing support through a structured 10-day initial training programme at head office. After that, franchisees are joined by a dedicated Regional Support Manager for ongoing support.

This ongoing training and support includes business set-up and launch, staff recruitment and training, plus regulatory registration and compliance. Franchisees will also receive support regarding IT, PR, marketing and client acquisition through local authority and private channels, ensuring that the franchisee has a successful business launch when introducing the Caremark brand to their local community.

Why a Caremark franchise?

• One of the lowest management fees in the sector; • Our franchisees grew their

businesses by over 20% in 2020/21; • A franchised network with a total annual turnover of more than £100m; • We support you and your business to success; • An initial investment of only £35,000; • Nationwide opportunities are available.

Multiple revenue streams The growing diversity of services that Caremark offer means there are multiple revenue streams open to the franchisee. These include: • Live-in care; • Respite Care; • Companionship and social services; • Dementia care; • Children’s services; • Personal Care.

Over the years Caremark has developed and refined a robust system bolstered by strong policies and procedures, which assist franchisees to deliver the highest standards of care and support.

This proven model allows every Caremark franchisee to focus on developing their business, while their Care Manager builds and supervises a team of trusted Care

and Support Workers. Adhering to such a strong, resilient system reduces the risk for new business owners, especially during the crucial first year.

As a full member of the British Franchise Association (bfa), Caremark prides itself on honesty and transparency. Thanks to its strong code of ethics, the company places this at the centre of everything it does. Caremark has built a respected and reputable brand, giving instant credibility to new franchisees. It’s this brand credibility that is the key to building a working client base quickly.

Caremark’s proven success has continued throughout the various challenges it has faced, such as the uncertainty of Brexit and the current Covid pandemic. Due to its tried and tested model, along with an unrivalled support structure and being a wholly independently UK-owned franchisor, allows for strategic business decisions to be made swiftly, benefitting the network on all fronts.

caremarkfranchises.com

121

ELITE FRANCHISE 100 - 2022

14 N U M B E R

T

TAXASSIST ACCOUNTANTS Helping Small Businesses all over the country, TaxAssist is the friendly face of accountancy and once again enjoys a high ranking in the Elite Franchise Top 100 list

122

AXASSIST IS AT the cutting edge of the changes taking place in accountancy and small business. Our franchisees champion many of the small businesses in their communities, and act as advisers to the people that own them.

Technology is evolving the way accountants work. Business owners expect systems to help them manage their company more efficiently, but also want the human touch when it comes to guidance on everything from tax planning to growth and funding. As a franchisee of TaxAssist, you’ll lead the way on both.

Listed at No 22 in the most recent Accountancy Age Top 50 + 50 standings, we’re proud to be the largest accounting brand in the UK focused on the small business market. We are also the largest accountancy franchise network in the country.

EST.

N U MBE R OF FRAN CH ISE S

1995

248

SECTOR

ACCOUNTANCY & FINANCE

IN VESTM ENT L EV EL

£100,000 - £150,000

ELITE FRANCHISE 100 - 2022

Business model Combining technology-led services, and a welcoming high street shop front, our passion for innovation has kept TaxAssist Accountants and its network at the forefront of the industry for more than 26 years. We’ll give you the structure, systems and technical support you need to build your own profitable accounting business.

We will empower you to become a trusted advisor to small local business owners. You’ll make a real impact on lives and livelihoods, while enjoying both personal and financial rewards.

Leading a small team, who look after your clients, you can focus on business development and building strong relationships. And our global brand power and technology will help you grow a substantial operation, so you can achieve your ambitions. Most franchisees join us with a recognised accountancy qualification, and with some solid experience of the industry behind them.

However, it is not necessary for our franchisees to be accountants or have experience within the industry.

The focus is on managing a team to deliver a first-class service to clients. Strong commercial and

managerial experience, or a background in financial services, is proven to be ideal for long-term success as a TaxAssist franchisee.

Training and support Uniquely, this is a true franchising partnership. Franchisees own around 40% of the franchisor business, following a franchiseeassisted management buyout in 2014. This ensures long-term strategies always have franchisee success at their heart.

As you’d expect from a business of our stature, comprehensive support is at the heart of our model.

The TaxAssist Support Centre provides guidance on everything from growth strategy to technical support, and there is ongoing training for franchisees and their staff.

As a multi-award winner in so many areas of our business, support is on-hand all the time. This includes initial marketing activities before any franchisee starts trading. A proven lead generation service delivers the right prospects to grow a franchisee’s fee bank, while a personalised, responsive website and targeted online advertising campaigns increase visibility locally.

Our Training Academy provides bespoke technical support for franchisees and their team, ensuring each franchise remains the local market leader, while operating to the highest professional standards.

Our Support Centre recommends best-in-class software to its network, enabling increased efficiencies and the development of even stronger relationships with clients. These are advantages you could not achieve by operating independently. The result is that many franchisees open and operate multiple shops within their territory. The TaxAssist brand is hugely popular with small businesses which enjoy our friendly, convenient local service that is backed by a large and respected name.

Financials The franchise fee is £39,950 + VAT, with the total investment required dependent on location, working capital and level of personal drawings required. TaxAssist works closely with new franchisees throughout the planning process to establish the right level of investment. Banks support our model and typically lend up to 70% of the investment required. And when you’re ready to sell, we’ll help you realise maximum value, with multipliers often in excess of industry norms.

taxassistfranchise.co.uk

123

ELITE FRANCHISE 100 - 2022

13 N U M B E R

MOLLY MAID

At No 13, and securing a fourth successive top-15 ranking, is Molly Maid a thriving business in one of the fastest growing sectors of the UK economy

B

EING CONSISTENTLY rated as the UK’s number one brand and franchise, in the home cleaning sector, makes Molly Maid the best choice for those looking to join one of the fastest growing businesses coming out of the pandemic.

Housecleaning is big business – estimated at almost £3bn per annum – and getting bigger all the time. Because of the pandemic, thousands of the nation’s independent cleaners and housekeepers have left the industry, leaving homeowners literally holding the bucket. This has seen thousands of new customers entrust their home to Molly Maid and their fully trained, employed and caring teams.

Kevin Hipkins, president and chief executive of Molly Maid in the UK, and a 30-year veteran of the industry, having worked with franchisees in Canada, United

124

EST.

N U MBE R OF FRAN CH ISE S

1979

70

SECTOR

DOMESTIC CLEANING

States, Japan and Portugal, says the sector is booming more than ever. He explains: “We are in the right place at the right time, and we project that over the next five years our franchisees will see their businesses double in size.” The company is well on its way thanks to revenues increasing by over 40% since January 2021.

It’s not hard to see why Molly Maid is so bullish about their future. In the midst of the first lockdown, the company trademarked HomeSafe, their safe working systems. They were also recognised by the UK Government’s Department for Business, Energy & Industrial Strategy, for their robust procedures in bringing their

IN VE STME N T LE VE L

£18,975 workforce back into employment.

More recently they received another WorkBuzz 5-Star Franchisee Satisfaction award and were nominated as a finalist at the 2021 HSBC-sponsored BFA Franchisor of the Year Awards. This is because Molly Maid focuses its attentions on helping their franchisees to establish and grow successful businesses. It’s at the centre of everything they do.

The initial franchise fee includes an industry-leading £10k marketing budget and a custom business plan. New franchisees will attend a one-week training programme and then receive one-on-one support from a dedicated business advisor.

Jonathan Holden, chief operating

ELITE FRANCHISE 100 - 2022

officer, and a UK franchising expert for two decades, is passionate about how important this support is.

He said: “It’s one thing to say that support is important but at Molly Maid we live and breathe it. We also back it up with our investment.

But don’t just take our word for it – ask our established franchisees.”

Holden and his team can often be seen in one of the company’s distinctive blue cars, with pink logos, driving around the country providing personal support. The team clocks up thousands of miles each year visiting franchisees.

And if they can’t visit in person, they will provide support via one of the company’s online franchise meetings.

Even during the pandemic, the company didn’t shy away from bringing people together, whether through visits from members of the ‘Support Office’ based in Maidenhead or through one of their ‘socially-distanced’ franchise meetings. “We’ve got our franchisees’ backs, helping them through any challenge they have,” explained Holden. Helping and supporting franchisees is in the company’s DNA but their marketing savvy has seen the Molly Maid brand become the most wellknown in the industry.

This is hardly surprising as during the last decade the company has invested more than £3m back into the business. This has been used to

update and improve the website, or give rebates back to franchisees to help them grow or to fund numerous PR initiatives. Enhanced social media channels will be launched in 2022 and will surely be as distinctive as their pink and blue colours. Don’t settle for second best in the home cleaning industry – call Molly Maid and join the UK’s leading brand.

mollymaid.co.uk

125

ELITE FRANCHISE 100 - 2022

MAID IN THE UK While some businesses thrived through the pandemic, particularly those based around a remote element, for a franchise like Molly Maid, which is all about going into people’s homes, it could have been a difficult period

B

UT MOLLY MAID president and chairman, Kevin Hipkins is proud of the way the whole firm responded to the challenge, developing a system of cleaning procedures which it has trademarked as HomeSafe that has been instrumental in capturing the huge growth being experienced in the cleaning sector.

“HomeSafe was a game changer in providing reassurance to our staff and customers that we could safely clean homes and has become a key competitive advantage,” explains Hipkins.

In fact, he regards it as perhaps the firm’s greatest success story and a vital component of its longevity in a sector as competitive

126

as domestic cleaning.

“I think this has as much to do with the fact that the industry is so large and growing, especially after the pandemic and Brexit. But if you have a strong brand, great systems and care about your franchisees, competition doesn’t really matter.”

As he also states: “If you can’t make sure your people can safely do their job you won’t have a business.”

Hipkins believes people are the most important aspect of any franchise business. And he has been working with those people for nearly 30 years now.

He explains how he got involved: “A Canadian couple, Adrienne and Chris Stringer, were living in the

ELITE FRANCHISE 100 - 2022

US and read about the well-off in Manhattan who couldn’t find house cleaners and they decided when they moved back to Toronto they would start a cleaning company. Little did they know their idea would pretty much spawn an industry. I had developed some training courses for their Canadian Franchisees in the early 1990s and came to know Jim MacKenzie who was the real force behind Molly Maid. After some personnel changes, Jim offered me a job as Director Franchise Support.

“I am a people person and I especially love working with entrepreneurial people. Business owners have a built-in mindset of getting better - whether its better results, a better system or a better process, and you feed off of this.

This mindset keeps things exciting.

“If you enjoy the challenge and excitement of interacting with lots of different people and personalities, whether staff or customers, then you will do great at Molly Maid. Our job is to provide the right systems, tools and environment for them to succeed and to have their back when things don’t go to plan. Molly Maid is like a very big family. We watch out for each other, support each other and

care about each other. This drives so much of what we do.”

Bossing the bosses Thinking like a franchisee is the secret of being a good franchisor, believes Hipkins. They are, he says, quite self-assured and like to set their own goals and work out how to achieve them. That’s a large part of why they want to run their own business in the first place.

Knowing that goes a long way in developing a successful working relationship with them.

Provide the right systems, processes and support for your franchisees to succeed and then focus all of your energy on helping them seems to be the Molly Maid ethos.

Changes brought about by Brexit and the pandemic have been the catalyst for some positive upheaval in the sector, according to Hipkins, which has seen opportunities created and taken.

“Thousands of cash-in-hand cleaners have left the industry, either because they didn’t get paid through the lockdowns or they have gone back to their home country, but all of the customers they were cleaning still want their home cleaned.

The result is that our industry and business is booming. In my 30

years in the industry and working with Franchisees in Canada, the US and here in the UK, I have never seen anything like this.”

For those many newcomers joining the Molly Maid family, he has this advice: “Do your research so you know two very important things – the business model, including the sales and profit forecasts, and how well known the brand is. Don’t settle for second best with either.”

Maintaining standards are at the heart of most successful businesses and/or franchises and that’s part of the reason why Molly Maid has become a fixture in the Elite Franchise 100 - a status that Hipkins acknowledges as a valuable accolade or if we want to cut to the chase - the cast-iron blue riband of quality assurance that it is.

“Being included with some of the best franchisors and industry leading brands in the country is a huge accomplishment and something that we aim for each year. It’s a powerful statement when your brand is associated in such a well-respected ranking and fits with advice that we give to all new franchise owners not to just take our word for it.”

After four decades in business, more than 450 franchisees worldwide and an annual turnover of £220m, it speaks for itself.

“I am a people person and I especially love working with entrepreneurial people.

127

ELITE FRANCHISE 100 - 2022

12 N U M B E R

BLUEBIRD CARE

Rejuvenate your career by taking on a franchise with Bluebird Care, one of the major UK players in the home care market, enjoying yet another high ranking in the Elite Franchise Top 100

B

LUEBIRD CARE has been dedicated and passionate about helping the elderly and the vulnerable stay safe and happy in their own homes since 2004. It is a multi-award-winning franchise with a network of over 220 offices, delivering high-quality and invaluable homecare to local communities throughout the UK and Ireland.

Bluebird Care offers one of the broadest spectrums of homecare services, ranging from lowtouch companionship, through to specialist care such as Alzheimer’s and dementia. It also provides sensitive end of life care. With this in mind, their customer relationships can span many years which is a

128

benefit that families and their loved ones hold in high regard.

Yet providing high quality care relies on having great people. With this in mind, they pride themselves on employing and retaining only the very best. Staff training and support programmes are at the forefront of the company’s ethos.

There is a considerable focus on recruitment, as well as employee development and retention.

This is reassuring given the highlypublicised staffing challenges that exist at the moment. Training and support offered by Bluebird Care is often quoted by staff members as being ‘excellent,’ with the word ‘family’ also often used.

The company offers unrivalled

support to their franchise network.

This support starts from day one, with a dedicated on-boarding manager who helps new owners with many different tasks, such as finding premises, recruiting a care manager, recruiting care teams, through to gaining regulatory registration. This support is backed up with experienced regional managers who offer assistance with quality, marketing and business development. And it’s all provided on a one-to-one basis.

The company has also created its very own series of ‘workshops’.

These free-to-access digital ‘workshops’ provide a platform where owners can share ideas, as well as chat to non-competing

ELITE FRANCHISE 100 - 2022

EST.

N UM BER O F FR ANCHI SES

SECTOR

I NV ESTME N T L E VE L

2004

228

HOMECARE

£115,000

peers within the Bluebird Care network. These workshops are a great vehicle for holding discussions, giving advice and highlighting best practices from across the network.

John Webber, who owns multiple Bluebird Care territories in Lincolnshire, Harrogate and Scarborough, says: “Anyone who is thinking about buying a franchise with Bluebird Care should ‘go for it’.

I can say that the support Bluebird Care provides is top notch.”

Innovation and technology remains ingrained in the company’s support system. During the last 12 months, Bluebird Care has launched a new ‘applicant tracking system’ to help business

partners process and respond to the thousands of job applications they receive every month. They are also launching a new artwork and print portal which will enable all offices to create and print localised artwork. With an increased buying power through their 200-plus offices, each location will benefit from economies of scale. A new leading edge intranet system will also be launched in January 2022 to make information available at the tip of a finger – and is accessible to all of Bluebird Care's employees.

The UK is witnessing a high demand for care at home. The elderly population is growing rapidly and there is an increased desire to remain at home, rather than go into residential care. There is also a huge desire from the Government to keep people out of hospitals.

All of this provides excellent foundations for starting a homecare business next year. With the potential to achieve a turnover of more than £1m by year three, Bluebird Care is an opportunity not to be missed. As one Bluebird Care staff member said: “This is the happiest I’ve ever been in my career.”

bluebirdcare.co.uk

129

ELITE FRANCHISE 100 - 2022

WINNING AT HOME

Growing a brand and ensuring continued success means providing a high quality, premium-priced and varied offering that's attractive to both franchisees and customers alike

130

S

OCIAL CARE HAS been a regular topic in the news for quite some time now, most recently as the Government unveiled its controversial social care plans in Parliament, but latterly front and centre during the Covid crisis as the virus swept through the care home system, causing 35,067 excess deaths in the first two months of the pandemic.

If a stronger case for not ending up in a care home in your old age was needed, that was it.

So alternatives like Bluebird Care, which provides a range of at-home care solutions, are a welcome alternative for those that can afford to pay.

CEO Phil Pegler has been involved with Bluebird Care since February of this year and has operated in the private health sector for more than 10 years. He has been putting that experience to work to improve and grow the Bluebird Care brand.

He says the company’s high quality, premium-priced and varied offering is attractive to both franchisees and customers alike.

“Bluebird Care has built an excellent reputation for delivering high quality home care. It has an established operating model that, unlike many of its competitors, focuses on delivering privately funded (B2C) care. This enables our franchisees to focus on delivering the best possible care in their local community, and achieve premium pricing which in turn helps our franchisees deliver attractive profit margins. Coupled with our broad spectrum of care services – from low-touch domiciliary care to more complex and end of life services – Bluebird Care supports customers throughout their care journey resulting in long customer relationships and high lifetime values.”

ELITE FRANCHISE 100 - 2022

Support network Bluebird Care’s network of franchisees and the support it offers (rather than compete) with a regional support team that works with owners on a one-to-one basis is one of the key factors in business operators choosing to take up the franchise opportunity.

“We pride ourselves in facilitating great conversations in which franchisees can learn from their fellow franchisees who use a common operating model but don’t compete with one another. In addition, the support, both initially and on an ongoing basis, is also what draws people to franchising.

It’s one of the reasons why we’ve really focused on ensuring that across our support team, we have both experts in franchising and in the care sector. And I’m continually reminded by my marketing team that we’ve won awards for the support and campaigns that we provide! With Bluebird Care of course, there is the added appeal of mixing altruism with business.”

A career in caring is not for everyone of course, and Bluebird Care is now established enough to know what a successful franchisee usually looks like and also has due diligence processes in place to make sure it works with the right people.

Unlike many franchise operations, Bluebird Care enables the franchisee to build up a substantial business. The network’s average turnover is over £1m a year per territory with a range from £250,000 (typical for a territory just being established) to over £5m per territory.

“It therefore requires people that are good with people, have a real connection with their local community, are passionate about helping others live in their own home for as long as possible and do all these things within a business context. Our franchise therefore suits people that may have gained good people skills in a middle/ senior management role and are now looking to use these skills to make a fresh start and run their own business.”

Franchisees work with a dedicated team of quality managers who are there to ensure standards are maintained and coach them to achieve the highest regulatory scores. As a result Bluebird Care has many businesses that have achieved the highest ratings from regulators.

Bluebird Care has been around a long time and Pegler believes it’s the model, which provides franchisees with good margins and sizeable catchment areas that makes the difference.

“We have a successful operating model, he says, “our territories are large enough to sustain a substantial business with attractive profit margins, our services are in very high demand and this will continue for the foreseeable future and finally, we have some fantastic franchise owners with lots of experience running their own business but who are also keen to help others within our network too.”

Bluebird Care franchises have won several local business awards and had success at the recent Franchisee Awards. But surely nothing beats a top ten placing in the Elite Franchise 100?

“It’s an additional badge of credibility and also a mark of comfort for would-be-franchisees.

Our involvement is a true testament to the success of the Bluebird Care brand and our fantastic support team.”

"Bluebird Care has built an excellent reputation for delivering high quality home care."

131

ELITE FRANCHISE 100 - 2022

11 N U M B E R

ANYTIME FITNESS

Riding high at No 11 is global success story Anytime Fitness which is celebrating a first-ever top-15 ranking in the prestigious Elite Franchise Top 100 EST.

NUM B ER O F F R ANCHI SES

SECTOR

I NVE STME N T LE VE L

2002

190

FITNESS

£122,000+

A

NYTIME FITNESS IS firmly established as the largest fitness franchise in the UK and continues to enjoy growth year-on-year.

Globally, the brand has surpassed 5,000 locations worldwide and currently serves over four million members in 39 countries. After opening its first UK club in Clifton, Bristol in 2010, Anytime Fitness now has 190 outlets across the UK and Ireland with an eclectic range of franchisees within its network.

Anytime Fitness clubs provide a welcoming training environment for a broad demographic of members, as well as convenient 24-hour access.

As a globally recognised brand, and the most comprehensive support structure and training in the fitness industry, thousands of entrepreneurs worldwide are currently enjoying the experience of owning their own thriving health club.

132

ELITE FRANCHISE 100 - 2022

The gym that cares With clubs adopting a new global design layout, Anytime Fitness stands out from the crowd thanks to its open plan facilities, as well as its online digital offering and premium exercise equipment.

With two dedicated smartphone apps, and its innovative online members’ platform, Anytime Fitness provides far more than just convenient gym locations. It also offers comprehensive support and resources with a desire to coach, care and connect with members, even when they’re not within club premises. This approach has helped clubs increase the average length of stay of its members, providing greater income for the franchisees.

Support With a comprehensive training structure in place, you don’t need any previous fitness industry

experience to own an Anytime Fitness club. What’s more important is a passion for improving the health of the nation and making a difference to people’s lives. Anytime Fitness has recently overhauled its franchisee induction training programme, providing an even greater learning experience.

Compulsory modules, comprising face-to-face and virtual sessions, are delivered by its expert support office staff, and other industry gurus. These modules are staggered at various times during their journey with Anytime Fitness, to ensure that franchisees are freshly armed with the latest and most relevant information to run a successful health club.

Anytime Fitness has bolstered its franchise development team, so all franchisees have access to a ‘head of new openings’ and dedicated ‘pre-sales manager’. The team will work alongside franchisees

during their induction period to help them find the perfect site for their new club. New partners will be mentored during the significant pre-sales period, so that they can open their doors with as many members as possible.

Ongoing support and training is provided weekly, monthly and yearly both on-site – with regional roadshows – and via its annual conference. Franchisees are assigned a dedicated franchise performance coach, all of whom have operated health clubs at a senior level themselves.

An exciting future During the pandemic, Anytime Fitness embarked on an ambitious recruitment strategy, adding a number of newly created positions.

These include the appointment of two new members to its executive team. They are director of franchising Sue Moore and director of finance Sarah Evans.

The creation of these new roles provides access to further expertise for its network of franchisees and it puts Anytime Fitness in an exciting place ahead of 2022.

It also means an equal gender split for Anytime Fitness, showcasing its commitment to diversity within its network and the wider franchise sector in general. Anytime Fitness is passionate about increasing the number of network clubs owned by women. During the next 12 months, the number of clubs in its UK and Ireland network is expected to pass 200.

anytimefitness.co.uk/own-a-gym

133

ELITE FRANCHISE 100 - 2022

10 N U M B E R

ÉNERGIE FITNESS

Become a business owner in the ever-growing health and fitness industry by joining énergie Fitness who continue to set new milestones in positive Trustpilot reviews

é

NERGIE FITNESS has been helping people build successful gym businesses since 2003. The hallmark of énergie’s success has been its ability to continually reinvent itself in a fast-changing and competitive market over a prolonged period. This has resulted in énergie becoming a multi-award-winning brand and forging a reputation for innovation and continuous improvement of its franchise model.

Unique market positioning énergie has carved out a unique space in the market, operating as a ‘low-cost, high-service’ fitness provider. énergie Fitness is the only franchisor to operate in this space, providing franchisees with a compelling consumer offer.

Central to the delivery of this unique offer and experience is énergie’s ‘Take the Stage’ training programme. The training programme is delivered directly to team members who execute the énergie experience on the ground.

This means everyone across the franchise network delivers the service the énergie way.

134

Rated ‘excellent’ by members In 2021, énergie Fitness collected its 10,000th verified review on Trustpilot, maintaining its impressive score of 4.5 out of 5 – which equates to a rating of ‘excellent’. This makes énergie Fitness the top-ranked fitness centre in the UK for brands with over 500 reviews.

This milestone was achieved during the most challenging of years. Not only was there a global pandemic to contend with, but it was also an incredibly disruptive time for businesses. It is testament to the skills and resourcefulness of énergie franchisees – and their teams – that they were able to build thriving fitness communities where service and a personal approach really resonates with members.

The focus on supporting franchisees and members during these testing times has earned énergie a nomination for the Business Resilience Award at the HSBC-sponsored British Franchise Association Awards’ ceremony of 2021.

ELITE FRANCHISE 100 - 2022

Putting people at the heart of everything énergie gyms are all about community, and the franchise network is no different. From the previously mentioned ‘Take the Stage’ training programme, through to the 12-step training programme, franchisees benefit from comprehensive support and a robust calendar of on-going training.

Multi-unit franchisees also benefit from énergie’s ‘mastermind programme’ which offers business mentorship as part of their multi-site franchise package. The ‘mastermind programme’ focusses on helping franchisees to achieve maximum value for their business and is led by énergie’s in-house leadership experts.

EST.

NUM B ER O F F R ANCHI SES

2003

100+

SECTO R

IN VE STME N T LE VE L

HEALTH & FITNESS £130,000+

Futureproofed business model There is no denying that the pandemic has changed the game for the health and fitness industry. Nowadays, more people are making health and fitness a greater priority than ever before. This, in turn, makes health and fitness a great market to invest in. The pandemic has also accelerated change in the fitness sector, with consumers demanding greater flexibility over how and when they workout.

In 2021, the company launched its énergie Online digital fitness platform, which provides interactive live and on-demand classes directly to members. The launch of the innovative énergie Online has given the business a platform to develop new membership options which provide more flexibility and greater value to members. It also boosts profits for franchisees. The direct impact of these membership options and improved programming can be seen in the increase in membership yield.

Thanks to an Omni-channel membership offer, as well as an effective digital strategy, and continuous innovation in the company’s fitness programme, énergie Fitness has everything in place to help franchisees capitalise on the increased demand for health, fitness and wellbeing. énergie Fitness offers a choice of single club, multi-site, and international Master Franchise investment routes to suit entrepreneurs’ of all sizes and ambitions.

energiefranchise.com

135

ELITE FRANCHISE 100 - 2022

FITNESS FANATICS

With an established presence in the Elite Franchise Top 100 and operating in a fiercely competitive UK fitness space, énergie Fitness has clearly been doing something right when it comes to attracting both talent and customers 136

A

N ESTABLISHED PRESENCE in the Elite Franchise 100, énergie is also one of the UK’s longest-standing fitness franchise businesses, after forming in 2003.

No mean feat in one of the most competitive franchise sectors.

CEO, Peter Croney explains how necessity was the mother of invention in creating énergie. “énergie was an owned operation and the capital cost of expansion meant that we could not scale quickly enough. Fitness franchising was big in the USA but was in its infancy in the UK in 2003 when we launched our first franchise offer.

The idea of empowering local passionate entrepreneurs to take our brand forward was appealing.”

Croney describes the ultracompetitive UK fitness space as a ‘red ocean’, particularly at the lowcost end where énergie operates.

Adding some quality to the offering was key to énergie’s longevity.

“The UK is saturated with budget fitness operators, seeking to compete on cost. A race to the bottom for sure! At énergie, we re-engineered our Fit4less brand to create an affordable énergie Fitness club model that would enable us to compete on service and value, alongside low cost. With the highest Trustpilot score in the fitness sector, we would defy any fitness operator to compete with us on service in the low-cost sector. It provides our edge!”

European union With a firm footing in the UK, Croney is already eyeing European expansion for the brand, with a five-year target to become the continent’s leading fitness franchise offering.

“We asked ourselves what we could be the best in the world at, that could drive our economic engine. Using the evidence from Jim Collins (business guru) research into great companies, we determined our Hedgehog Concept ‘To be Europe’s foremost franchised and digital fitness operator’. This will drive our strategy over the next five years.”

First stop on the way to becoming the champion of Europe is Spain, where the firm already has a connection.

“We have a Master Licensee in Spain who is also our International Director,” explains Croney.

“Although we have a master license in India, our plan is to concentrate our expansion in Europe as a strategic priority. Now that we have a showcase club in Barcelona, we have the platform to expand rapidly in Spain. Franchisees are already seeking locations in the Spanish regions. France, Portugal and Germany also have the scope for a service driven club model, and they will be our key platform for expansion.”

The firm has just opened an énergie club in Spain with three boutique products within a large gym environment. It allows it to test the appetite for choice at different price points.

Alongside all this, the UK is not being neglected, with the launch of two new boutique fitness

‘To be Europe’s foremost franchised and digital fitness operator’. This will drive our strategy over the next five years.”

brands in the UK in the next two months and a further brand in the autumn of 2022 in order to provide greater choice and affordability for applicants who can’t meet the énergie Fitness club franchise criteria. The brands are also aimed at multi-site franchisees who wish to build their boutique chain within a region of the UK and/or Ireland.

Close attention Croney and his staff keep a close eye on the énergie franchise network and were particularly attentive during the worst parts of the pandemic.

“Throughout the Covid pandemic, the Managing Director had a weekly call attended by virtually every franchisee in the network. Our franchisee forum is chaired and led by an elected franchisee who is empowered to create an agenda that actively reflects franchisee requirements. In October, we held our first franchisee conference for two years which was attended by 90 per cent of our network who delighted in meeting with us and in contributing to the strategy for post-Covid growth.”

But of course, no self-respecting franchise success story is complete without a place in the Elite Franchise Top 100, where énergie has become a top ten fixture over the last few years.

Croney says he appreciates the value and attention the accolade provides.

“It focuses on every aspect of franchising; franchise advocacy, customer satisfaction, innovation, profitability, social responsibility and community investment. énergie has won many awards within the fitness industry, but the Elite Franchise Top 100 is of particular significance because we are rated across all franchise sectors and not just fitness.”

With new launches in the UK and Europe in his sights, énergie is looking in great shape for the future.

137

ELITE FRANCHISE 100 - 2022

E ST.

1983 N U MBER OF FRAN CH IS ES

86 SECTOR

RECRUITMENT IN VE STM ENT LE V EL

FROM £32,000

9 N U M B E R

DRIVER HIRE

With almost 40 years of business experience, Driver Hire remains one of the leading names within the UK’s recruitment sector, with more than 85 local franchisees operating nationwide 138

D

RIVER HIRE is the UK’s largest specialist supplier of logistics staff, with over 100 offices nationwide. Their story began in 1983, when the first Driver Hire office opened in West Yorkshire, supplying temporary drivers to local transport firms.

Franchisees run a recruitment business within their own postcode defined territory and supply temporary and permanent drivers, logistics and non-logistics staff to local and national businesses that operate commercial vehicles.

Clients typically require Driver Hire’s support during operational peaks, and for holiday cover and sickness cover.

Huge levels of demand Driver Hire operates in a highdemand sector. Temporary recruitment in the UK is estimated to be worth £42.3m per annum (according to a Recruitment and Employment Confederation report in 2019). Even more relevant to Driver Hire is the major role logistics plays in the UK economy – meaning demand for temporary drivers is huge.

ELITE FRANCHISE 100 - 2022

Successful franchisees This consistently high demand for Driver Hire’s services translates into success for their franchisees. Over the last four years, the average turnover of a Driver Hire business (single office) has been more than £1m per annum. Top performing franchisees generate around £3m.

More importantly, profits are also healthy: Circa £130k per annum, based on a £1m turnover.

Jordan Tracey of Driver Hire Dundee & Perth is a finalist at this year’s bfa HSBC Franchise Awards. He says: “This business is transforming my life, thanks to franchising, the Driver Hire model and my own hard work.”

Why is this business different to others within the sector?

Driver Hire is a well-known, trusted and reputable brand and Richard Bradshaw, a franchisee from Guildford, says: “None of my local competitors are franchised and I firmly believe this gives me an edge. My clients benefit from dealing with a locally owneroperated business, supported by a nationwide brand.”

Role of the franchisee You will manage your recruitment business from an office, typically supported by between one and four members of staff. The primary focus of the business is to recruit good candidates, and to engage with local companies, who will call you when they require additional staff. It’s a fast-paced environment, where good service and sales activities are paramount.

Training and support Driver Hire’s three and a half decades in franchising means an excellent understanding of how to support their business

Jordan Tracey of Driver Hire Dundee & Perth

partners. Support and training begin long before franchisees open for business, including a two-week Foundation Course, plus experience in a Driver Hire office.

Training continues via its Franchisee Support Programme (for a further six months). Every franchisee is supported by an Area Manager who will regularly visit their office.

Area Managers attend customer sales meetings and help to win new customers.

With over 70 staff at the Bradford head office, franchisees can call on specialist support for marketing, IT, compliance, HR, finance and franchise sales. Franchisees benefit from Driver Hire’s bespoke IT system, and an award-winning website, which helps generate candidates. Driver Hire’s national accounts team delivers significant business for franchisees, generating approximately 20% of the network’s turnover.

Jayne O’Flynn, Driver Hire Grimsby, says: “Every department within Driver Hire is excellent in supporting franchisees.” Peer support between franchisees is

actively encouraged by HQ. There are regular regional meetings, an annual conference and online forums.

Ideal franchisee Driver Hire franchisees reflect a wide range of backgrounds. Most have never previously operated a business or worked in either the recruitment or transport sectors.

Running a successful recruitment business requires excellent people skills, so a strong customer service background is essential. You will need to be sales-focused, while Driver Hire will provide training to fill any gaps.

Driver Hire was named ‘bfa Franchisor of the Year’ in 2019 and has been a finalist for 13 of the last 16 years.

driverhirefranchise.co.uk

139

ELITE FRANCHISE 100 - 2022

8 N U M B E R

RIGHT AT HOME

Riding high in the Elite Franchise Top 100 list once again is Right at Home, a company whose ethos is to ‘go the extra mile’ for clients, staff and business partners

140

EST.

2011 N U MBER OF FRAN CH IS ES

72 SEC TOR

HOME CARE IN VE STM ENT LEV EL

£120,000

R

IGHT AT HOME UK is at the forefront of the fast-growing homecare market, specialising primarily in care, while going the extra mile – for both clients and staff. This means delivering person-centred homecare that’s based on dignity and longer visiting times. It means caregivers building a meaningful relationship with their clients. It means treating caregivers with the respect and importance they merit for the incredible job they do.

And it also means giving franchise owners the framework, guidance and systems to help them run a business that can do all the above, and much more. Together with our franchisees, we’re incredibly proud to be the UK’s most highly recommended national homecare group, on the largest care review website, www.homecare.co.uk.

We’re equally proud to be the only care franchise (and one of just four franchises in the UK) to receive a 5-Star Franchisee Satisfaction rating from independent, anonymous surveys

ELITE FRANCHISE 100 - 2022

of our network, and for nine consecutive years. It takes a very special group of people to create that kind of reputation. Right at Home franchisees are genuine, humble, proud, committed and all insist on their teams’ delivering the absolute highest quality of service to make a real difference to people’s lives.

Providing exceptional services from senior care to complex care to personal care and companionship, with Right at Home, you can grow your own outstanding care company in your local community.

With a powerful brand for your business, potential clients will trust you to provide the highest possible quality of service. And you can trust Right at Home to provide you with the support and guidance you need to fulfil your passion to make a real difference to people’s lives.

Right at Home has been built on three guiding principles: • Integrity and excellence are at the heart of every franchise; • Profitability comes from being the very best at what we do; • Leaders are approachable, accountable and collaborative.

This values-based approach has helped create a highly engaged network of like-minded individuals who share a common goal – to be the most trusted homecare brand in the UK. A franchisee perspective is sought in every key strategic decision.

Just as our franchisees and caregivers vow to go that extra mile on every day, so do the team supporting them at national office.

The result is exceptional consistency of franchisee success: • As of October 2021, 34% of inspected offices are rated ‘outstanding’. The sector average is 3%.

• Over 50 national, local and regional awards have been won by the network Right at Home is about the right people, not the most people. We only award franchises to people we believe will succeed, and people who share our values and passion.

Under 1% of enquirers eventually go on to own a franchise. You’ll understand why we’re highly selective – people’s lives literally depend on it. Many franchise owners started their business

because they’d experienced a poor standard of care with their loved ones, and wanted to provide a better service for other families.

You don’t need previous experience in the care sector, because you’ll be employing a care manager to look after delivery of services. But you do need to be: • Passionate about delivering exceptional quality care and service; • A ‘people person’ with the drive to build, inspire and lead a strong team; • Aligned with our culture, ethos and values; • Excited about being part of a close-knit network of like-minded business owners; • Highly driven and well-prepared for the challenges of opening a new business.

rightathome.co.uk/franchiseopportunities

141

ELITE FRANCHISE 100 - 2022

7

T

N U M B E R

TUTOR DOCTOR Remaining in the top 15 of the Elite Franchise 100 list for a fourth straight year is Tutor Doctor, a truly global enterprise servicing the growing needs of children across the UK EST.

N U M B ER O F FR A N C H I SES

SECTO R

I NV ESTM EN T LEV EL

2000

78

EDUCATION

£33,000

142

UTOR DOCTOR IS the fastest growing tutoring franchise in the world. After another successful year in difficult circumstances, the brand has firmly held on to that position, welcoming 11 new franchisees into the UK network alone. But what do these ambitious professionals all have in common? With a passion for the autonomy of business ownership, each recognised the ever-growing opportunity in the education sector and the ability to make a genuine difference in their local communities.

Franchisees manage a team of tutors and work closely with families to identify the needs of students.

As a successful business owner, at the heart of their local community, franchisees help children to achieve their potential and change the trajectory of their lives through education. Tutor Doctor’s business owners will match students with the right tutor based on personality, learning style and subject matter.

Tutors work with students oneto-one, in-home or online, and customise tutoring sessions to the unique needs and interests of the student.

ELITE FRANCHISE 100 - 2022

Tutor Doctor has always been committed to going above and beyond in helping its network succeed. Once franchisees join the network, they attend an intensive training programme called ‘road to home office training’ which takes new recruits through the very foundations needed to build a successful tutoring business.

This includes e-learning courses and live training with subject matter experts. Further to this, once training is complete, franchisees work with a business coach on a strict mentoring scheme for the life of their business. They also have regular regional meetings, webinars and conversations with their field support team. The annual conference is also an opportunity to bring the entire network together to learn, celebrate and plan for the future.

This Tutor Doctor opportunity offers a low-risk model with a high return on investment. Franchisees can work from home for added flexibility, and all tutors work on a self-employed basis. This means there’s no need to worry about the usual costly overheads.

As a management franchise, a large percentage of franchisees

eventually employ a team of staff, including education consultants and administrative assistants.

Collaboration and a sense of togetherness is just one of the things that sets Tutor Doctor’s network apart. The franchise is committed to continuously innovating and improving its educational experience for students, franchise owners and tutors.

During 2021, Tutor Doctor acquired coding franchise, Code Wiz, while adding innovation squads and cross-functional teams that collaborate with franchisees. The franchise is also working more closely with schools to supply targeted support for their students who have suffered from learning loss during the pandemic.

The past 18 months have presented a challenge, but it hasn’t prevented the global tutoring franchise adapting and working with clients to provide a vital, seamless service. Tutor Doctor has been able to grow from a development and sales standpoint by prioritising a people-focused approach to business. As a result, it has been able to reach more students and more communities

with quality, in-home and online tutoring services.

Across the country, more and more people are recognising the benefits of one-to-one tutoring, and in certain hotspots there is a definite shortage of franchisees. As demand for its services continues to rise, so does the opportunity to build a scalable business with Tutor Doctor. In west London, David Boddy has recently tripled the number of his territories, from three to nine, to meet growing demand.

Tutor Doctor presents a real opportunity for enthusiastic, people-orientated professionals to create a booming business.

They are searching for qualified, active and engaged professionals who have a passion for education and want to build a business that changes the lives of the children and families they serve.

tutordoctorfranchise.com

143

ELITE FRANCHISE 100 - 2022

6 PAPA JOHN'S N U M B E R

Making a prominent return to the Elite Franchise Top 100 list is Papa John’s which earlier this year opened its 500th UK outlet

P

APA JOHN’S began life in 1984 in Jeffersonville, Indiana. Phenomenal world-wide growth followed. We now have over 5,300 stores in more than 40 international markets and, in 2021, celebrated the opening of our 500th store in the UK. With Papa John’s in every major city in the UK, our ambitious plans mean we will continue to open more high street stores across the nation, to help our existing franchisees further develop their trade zones. However, our goal is also to extend the reach of the Papa John’s brand beyond the high street, ensuring our customers can enjoy their favourite pizza treat wherever and whenever they choose.

144

ELITE FRANCHISE 100 - 2022

EST.

1984 NUM BER O F F R ANCHI SES

85 (UK) SECTOR

FOOD I NV ESTM ENT LEV EL

£185,000 £225,000 +VAT We are now proactively partnering with venues and leisure operators, and have already installed Papa John’s in football stadiums, holiday resorts and even a pub. By being flexible with our franchised model we can create the right win-win with established players, so they can generate a new revenue stream and provide superb pizza to satisfy their customers with an enhanced offering at the same time.

As a proven brand we can offer franchisees access to a multistore, flexible format operation in the quick service restaurant marketplace. Our high quality, innovative and great tasting products mean there isn’t a pizza that’s better than Papa John’s. Our robust franchise model is tried and tested, and offers excellent potential for multi-unit franchisees or those who offer non-traditional spaces.

Innovation We want to be where our customers are. We have recently introduced the option for delivery to selected outdoor locations across the UK. Customers visiting the park or the beach, can now find the closest delivery spot to their location and order as normal, and meet their Papa John’s driver there.

We also take advantage of technology for the benefit of our customers and franchisees.

The Papa John’s app enables customers to order quickly and

easily. Our constant focus on menu innovation means that we have delivered many pizza industry ‘firsts’, including our award-winning vegan range.

Support Papa John’s supports franchisees in many different ways. Before joining our franchise, you can attend our virtual introductory meetings, or virtual discovery days, or visit one of our stores to make pizzas and examine how we operate.

Our dedicated team takes care of all store constructions and fitting-outs to supply full turnkey opening of outlets. Franchisees and staff have full scope and use of our Pizza Academy training system. This contains a suite of training modules about subjects as diverse as making specific pizzas, to finance and customer service.

Any new team member may join as a delivery driver but map out a career pathway by acquiring the relevant skills and experience to become a team leader or store manager – and beyond.

All of our franchisees will benefit from continuous support from Papa John’s marketing team, which looks after national brand awareness, all communications, as well as leafletting and digital marketing.

They also have responsibility for App and website development,

social media, ongoing research, along with developing new ideas and products.

Putting people first At Papa John’s we are committed to putting people first and supporting the communities we serve. We have developed many fundraising initiatives over the years, most recently partnering with Pennies to give customers the option of donating a few pence to charity when they pay for their pizza online.

This has contributed over £300k since its launch, and has benefited Save the Children, Crisis, Macmillan Cancer Support, Bumblebee Conservation Trust and The Trussell Trust, among other well-known causes.

For further information about our high street multi-unit and nontraditional franchise opportunities, please visit: papajohns.co.uk/franchise

145

ELITE FRANCHISE 100 - 2022

EST.

1999

NUM BER O F F R ANCHI SES

107 UK, 430 GLOBALLY

SECTOR

IN VE STME N T LE VE L

LOGISTICS

£35,000

5 N U M B E R

INXPRESS

Another top-10 ranking for InXpress, and another year of record-breaking growth, for a company that has over two decades of experience in the world of shipping logistics

A

S ONE OF the world’s largest franchisors of global courier services, InXpress has a long successful history of providing innovative solutions to meet customer needs.

The pandemic was no exception, as we upped our game to new levels. One of the biggest impacts on the logistics industry, during the pandemic, was the boom in e-commerce.

Even though this was not a surprise, because online shopping had been growing for many years, this sudden surge proved to be a real challenge for most companies in this sector. Many even struggled

146

to move their businesses online.

By using the very latest in digital solutions, the franchisees of InXpress were uniquely positioned to take advantage of this huge shift in the market. Our systems were already in place and, because of our 22 years of experience in shipping logistics, we were ready to roll.

Meanwhile, thanks to our reputation for excellent service, and long-standing relationships with established shipping partners, this meant we could negotiate greater carrying capacity with both current and new providers. Our franchisees were able to help their

customers adapt to the changing marketplace, by continuing to offer optimal shipping solutions. The result was another record breaking year for the network.

Huge opportunity InXpress are uniquely positioned to service the online market.

Businesses across more than 1,000 industries – from manufacturers to fine art dealers – are customers of InXpress. In fact, during 2020, a parcel was sent via InXpress every six seconds.

Role of a franchisee InXpress is an IT enabled business

ELITE FRANCHISE 100 - 2022

training and support. There is an initial two-week training course at head office, or virtually if necessary.

New business partners have access to a network of established franchisees, and receive regular video calls and visits from the support centre team at HQ. We realise that your success depends on how well your team sells your services. So when you decide to hire staff, we provide a framework for you to train and retain the best people for your business.

model, which means that our franchisees experience the joy of working from home – or anywhere they choose and at any time. All they need is a phone, a laptop and internet access. InXpress has already established relationships with trusted courier partners, so franchisees simply have to concentrate on building sales and working towards their goals. The carriers pick-up, transport and deliver pre-booked consignments.

All franchisees need to do is find SMEs who regularly ship packages, and then ensure that these shipments are safely delivered on time. No experience is necessary

to become an InXpress franchisee.

The ideal person needs to be salesoriented and have an aptitude for business.

Businesses do not ship with InXpress only once – they keep coming back for more. This is because we consistently save customers time, money and hassle.

InXpress franchisees are in the business of building long-term relationships with customers. And by building a loyal customer base, they build a solid business.

Innovative training and support InXpress stays ahead of the competition with comprehensive

Are you the next InXpress franchisee?

If you are sales-minded, driven and enthusiastic, then an InXpress franchise could be for you. You have the freedom to build your franchise however you want: You can start out alone and later progress to premises and a workforce. Alternatively, you can start with a full-time team and office premises. Whatever path you choose, InXpress can give you the flexibility and lifestyle you have wanted for many years. Established in 1999, InXpress has more than 420 global franchisees, with just over 100 of these in the UK.

gb.inxpress.com

147

ELITE FRANCHISE 100 - 2022

4 N U M B E R

I

SUBWAY

With more than 2,400 franchisees in the UK alone, and 40 thousand globally, Subway’s highly successful business model remains a leading performer in the world of franchising

148

EST.

N U M BER O F F R ANCHI SES

SECTOR

1974

2400+

FOOD

I NV ESTME N T LEVE L

£86,000 £221,000

N 1965, FRED DELUCA borrowed $1,000 from family friend Dr. Peter Buck to open a sandwich business with the purpose of using its profits to fund his own college tuition. 56 years later, Subway is the world’s largest quick-service restaurant brand, serving customisable and signature sandwiches, wraps and salads to millions of guests, across more than 100 countries, every day.

Subway’s franchise story began when DeLuca and Buck set themselves the task of opening 32 stores within 10 years in 1974.

Realising they couldn’t meet their target alone, they decided to give others the chance to own a little part of the brand as franchisees.

The first Subway franchise opened in the US in 1974, and the first UK store opened in Brighton 22 years later. There are now over 40,000 stores in 110 countries, all

ELITE FRANCHISE 100 - 2022

of which are owned and operated by franchisees. They make up a network of more than 20,000 dedicated entrepreneurs and small business owners, who are committed to offering the better choice when it comes to freshly made food.

Subway’s franchisees hail from many different walks of life, but they all share the attributes required to be a successful business owner and a passion for the Subway brand.

They work for themselves and their local communities, but within a framework which offers world-class training and support, including a three-week blended franchisee course delivered by Subway’s Head Office in the UK & Ireland, including 60 hours of in-restaurant training, instructor-led training and online

courses delivered by the University of Subway. This experience is designed to leave a franchise owner equipped to confidently take on all that a Subway franchise involves, even during difficult times.

Despite the COVID-19 pandemic, the hard work of franchisees and Subway teams around the world has enabled the brand to continue to boldly move forwards, propelling its growth and igniting its transformation. Some of the highlights of the past year include receiving PETA’s 2021 Vegan Food Award for the best vegan cookie, winning a Highly Commended accolade for Subway’s ‘Love Sub’ marketing campaign at The Sammies Awards 2021, and, of course, being ranked in the top 5 for The 2021 Elite Franchise Top

100 (EF100) due to the brand’s size, growth, ambitions and contribution to the communities in which it operates.

Subway has spent the last year engaging with guests through unique and attention-grabbing activations, including releasing the world’s first plant-based grime track – called ‘Vegang’ – for Earth Day in collaboration with P Money; inviting Kurupt FM, the pirate radio station from the BBC comedy ‘People Just Do Nothing’ to take over Subway’s in-house radio; and, collaborating with BRIT Awardnominated star Aitch, who surprised fans by performing a lunchtime gig in a Subway store in Manchester.

Another key development was Subway’s announcement of a two-year sponsorship deal with Guild Esports, the global Esports team organisation co-owned by David Beckham. This partnership will enable Subway to connect with young audiences about their career and skills development and making better choices when it comes to nutrition, aligning closely with Subway’s values.

It is this commitment to empowering its guests, employees and franchisees to make better choices that sets Subway apart.

Subway is on a continuous journey – started in 1965 – to offer better food, a better guest experience, a better digital experience, better investment, and a better future, so that when you visit a Subway store you can be reassured that you are making a better choice.

subway.com/en-GB

149

ELITE FRANCHISE 100 - 2022

3 N U M B E R

A

ACTIONCOACH The accolades keep coming for ActionCOACH, the global franchise superpower which makes a huge difference to lives and businesses at local and regional level EST.

N U M B ER O F FR A N C H I SES

SECTO R

I NV ESTM EN T LEV EL

2001

259

B2B

£69,000

150

CTIONCOACH is the world’s No 1 business coaching team and has been awarded a 5-Star rating for franchisee satisfaction every year since this UK-wide survey began.

It has also earned a top-10 ranking in all previous Elite Franchise Top 100 tables.

The reason for these outstanding performances is all down to the level of support ActionCOACH bestows on its franchise partners. After 10 days at the ActionCOACH University you’ll receive hands-on help at our coach training centre. You’ll be shown how to acquire clients, using a targeted mail campaign, which we will send on your behalf to 80 business owners.

We’ll also fund and help deliver your franchise launch seminar. But the support doesn’t stop there and there are good reasons why our franchise partners are guaranteed to reach a

ELITE FRANCHISE 100 - 2022

where you and your team of coaches will work with business owners. You’ll help them in several areas, including teaching them how to increase profits, develop powerful systems and building a strong team. The result is not only a more profitable and sustainable business, but also a dramatically improved life for your clients.

six-figure monthly client income by the seventh month of trading. There are over 70 days of support which you and your team can attend each year, including daily webinars, plus one-to-one coaching from your own business coach. It’s the perfect recipe for learning from the best.

However, the biggest returns are the personal thanks you’ll receive from your clients. What’s more, the recognition which ActionCOACH franchise partners receive for making a difference to their local economy is huge. ActionCOACH had more finalists in last year’s British Franchise Association HSBC Community Hero Awards than any other organisation, including the winner Kevin Riley of ActionCOACH Warwick.

You’ll build a business coaching firm in your exclusive territory,

Transform your local business community By becoming an ActionCOACH franchise partner, you’ll be invited into a world of knowledge and experience. You and your team will receive world-class training with global, national and local support every step of the way. You’ll also have access to over 3,500 strategies and tactics, which are guaranteed to make businesses successful, including your own.

Raving fans ActionCOACH’s culture of teamwork was visible once again during the annual WorkBuzz survey, with franchise partners rating them at 94% for peer support. Alongside this, ActionCOACH received a 95% score for their products and services.

This demonstrated their wide selection of options for business owners to engage with, ranging from the low-level investment of a monthly BusinessCLUB meeting to ActionCOACH’s flagship

one-to-one mentoring.

A separate 2021 survey of nearly 1,000 UK ActionCOACH clients showed that 98% would recommend ActionCOACH to a friend or business associate. And 97% said their coach made a positive difference to their lives.

Natalie Simms, who joined in March 2020, says: “It’s so rewarding to offer something to cater for all of my client’s budgets, whether it's group coaching or one-to-one sessions. This versatility is what urged me to take the leap and join.

All of the stepping stones were in place to help me make a success of it.

“ActionCOACH has already made a world of difference to my personal life. I’ve swapped 35 years of international travel and a twohour commute into central London, with a seven-minute trip to my office. I can work as many hours as I wish and I’m stress-free.”

Are you the next ActionCOACH franchise partner?

If you want to build a business with scalability and longevity, while making a difference to your local community, then find out more at the link below. actioncoach.co.uk/franchise

151

ELITE FRANCHISE 100 - 2022

COACH DRIVERS In the world of business coaching, where positivity is a vital component, it comes as no surprise whatsoever to find that levels of bangorrhea have reached epidemic levels

T

HIS OVERUSE OF exclamation marks (well, what did you think was being referenced here?) is merely a symptom of high levels of energy and PMA (positive mental attitude) leaking into the written word.

Julie Wagstaff, co-owner of ActionCOACH, has it but is no doubt unabashed at expressing her enthusiasm for this top ten Elite Franchise business.

“ActionCOACH appealed to me because we help people to change their lives and get more time with their family or do the things they choose to do! I love learning and I love seeing people develop and grow and the Action franchise was the perfect vehicle

152

for me to do exactly that!”

A lot of franchise models talk about the importance of people and people skills at the heart of their businesses but for ActionCOACH it is key, indeed it is perhaps the most vital component of its offering.

“Our franchise partners definitely have to have a keen interest in business and people and a passion for wanting to develop themselves and others,” enthuses Wagstaff. “We tend to attract two different types of people, the majority of the people that we recruit, join us because they want to be a coach themselves, they want to be the ones out on the frontline delivering the coaching and then once they've built

Julie with family and Flint their dog

ELITE FRANCHISE 100 - 2022

Julie and Ian with the 5 Star Franchise Award 2020

up a good level of income then grow their team and income by adding further coaches.

“On the flip side we also now attract the investor mentality, individuals who want to invest and build a serious business, they don't necessarily want to be involved in the day to day of the business but instead recruit the right people to go out and deliver the service whilst they take a passive role in overseeing their investment.”

Proof of the pudding and so on - Wagstaff can cite loads of examples of where the ActionCOACH model has worked for individual franchisees.

“We've got a number of coaches that have been with us quite a few years now that have upgraded to the territory model which has accelerated the growth of their business and helped them to leverage through team so they can help lots more business owners.

“Kevin Riley in particular stands out. He was recognised by the bfa and HSBC as the winner of the UK’s Community Hero Award for the difference he made in Warwick and Coventry through COVID, and on the back of helping so many people. Many loved the results they achieved so much they signed up to be long term clients and he currently holds the record for getting to £83,000 per month of income in two years of launching his franchise. Which is just incredible!

“Marc Eccles was a client of ActionCOACH first and loved the coaching so much he decided to invest himself and now owns three territories and has five coaches!”

Julie with Ian and ActionCOACH colleagues at the Global Awards Dinner in 2008

“ActionCOACH appealed to me because we help people to change their lives and get more time with their family" The work But of course, there are successful formulas but no magic wand in franchising. Success has to include a sizeable dollop of hard work to reap the potential rewards.

Making potential franchisees aware of this upfront is vital.

“Definitely, I think the big one is people think it's paint by numbers and they would be bored. When people think of franchising they probably think of McDonald's which is a great brand and everything is super consistent, but there are some businesses out there that you may not even realise are a franchise.

“With our franchise it's a lot about the individual, we couldn't just recruit anybody to join our franchise, it is very much about what the individual can bring to the table in addition to a world class system. With franchising you're buying success provided you follow the proven methods, all the mistakes have already been

made for you. The success rate of a franchise compared to non franchising models is huge.”

In continuing to build its brand the firm has just partnered with Vodafone and Santander. A lot more resource is going into the support of franchise partners, helping them to grow their businesses and in turn help over ten thousand UK business owners.

Continued inclusion in the Elite Franchise top 10 also adds to its credibility.

“Well, the name is in the title of the business, it is the elite, it's recognising the best of the best!

Being ranked in the UK’s top ten franchises since the accolade began has been enormous for us, it's great recognition for what we do and how we do it and that builds further credibility and trust in the marketplace.”

153

ELITE FRANCHISE 100 - 2022

2 N U M B E R

SNAP-ON TOOLS

At No 2 in the latest Elite Franchise ranking is Snap-on Tools, a decades-old UK business which offers extremely generous terms to budding franchisees

S

NAP-ON TOOLS is the world’s leading manufacturer and distributor of automotive tools.

Our 400-plus UK network is the go-to tool and storage solution for customers. Franchisees sell the most sought-after tools in the industry and deliver outstanding customer service to technicians from their very own, iconic, showroom on wheels.

We were founded in the US in 1920 and launched in the UK 45 years later, so we’re proudly celebrating over 100 years in the tool trade. Our proven business model has been refined in the UK for more than 55 years. Today, we have hundreds of franchisees operating territories in the UK and Ireland, while globally our franchise network is made up of more than 6,000 businesses.

Many franchisees join us with

154

little or no experience of the tool trade, and most have never run a business before. That’s not a problem. We look for those with great people skills who can build relationships with customers and has a passion for selling. After that, our no-nonsense training and support programme equips franchisees with the knowledge, skills and confidence they need to make a success of their business.

Then it’s down to hard work and determination. As a result, our franchisees average sales of more than £7k per week – and there are no percentage-based royalty fees to pay.

Big business Owning multiple territories and several mobile stores is common in our network. Some franchisees choose to take on an assistant,

EST.

1920 N U MBE R OF FRAN CH ISE S

400+ SECTOR

AUTOMOTIVE IN VE STME N T LE VE L

£11,588

ELITE FRANCHISE 100 - 2022

services professionals, based at our state-of-the-art headquarters in Kettering, who are only ever a phone call away. We hold monthly and quarterly franchisee forums for training, new product launches and sharing ideas. We hold an annual conference and our legendary tool show. We also have a National Franchisee Advisory Council and dedicated head office support line.

some choose to bring family into the business and others have built what can only be described as their very own empire. Whether it’s business planning, funding assistance or the ongoing support to take things to the next level, our expert team is right behind you.

We pride ourselves on the training and support we offer our network. Training starts with 10 days of classroom-style sessions in which new franchisees learn how to run a successful Snap-on

franchise. Then, it’s time to collect their custom-built mobile store and meet the associates who will support them on a daily basis. As part of our six-month intensive onboarding process, franchisees have a dedicated franchise developer for the first six weeks. Franchisees then receive a further 31 days of on-van support from a ‘sales developer’ and ‘business manager’, over the next five months.

There are also 200 industry experts, technicians and customer

Drive your future Passionate about being a truly accessible franchise, we offer several routes into business ownership. Putting our money where our mouth is, we pay half of your start-up costs, meaning franchisees only need access to £12k. And, if the start-up capital is out of reach, we offer exceptional candidates the opportunity to work for us earning a fixed salary, while we build a savings pot to pay for your start-up fees.

We’re so confident about our franchise model, that we’re prepared to help people hit the ground running to achieve their dreams. At Snap-on, there’s no such thing as ‘a man in a van.’ When you join Snap-on, you become part of our team. We are here to offer all the support and guidance you need, so that our franchisees can realise their goals.

snaponfranchise.co.uk

155

ELITE FRANCHISE 100 - 2022

HOME INSTEAD 156

ELITE FRANCHISE 100 - 2022

157

ELITE FRANCHISE 100 - 2022

1

N U M B E R

HOME INSTEAD

High-flyers Home Instead cruise into 1st position in the Elite Franchise Top 100 following yet another ground-breaking year for the ever-expanding business

H

OME INSTEAD is the UK’s leading home care franchise, delivering award-winning, companionshipled services to older people across the country. With an ever-growing network of 240 franchisees, Home Instead is helping adults to age well and independently in their own homes. Home Instead’s franchisees are guided by the company’s mission: ‘to change the face of ageing’.

Throughout the past year, more and more people have been searching for home care, which together with an ageing population means the Home Instead network will continue to see high levels of demand for their quality services.

Partnerships and initiatives The company has forged a number of industry-leading partnerships over the past 12 months with organisations such as Boots UK, Barclays and Parkinson’s UK. These partnerships have helped the network to evolve, with innovation remaining at the forefront of the

158

care their franchisees provide.

Home Instead has also been a leading innovator within the sector through their caring and technology initiatives. These include a bespoke clinical care package, which allows CAREGivers to deliver basic observations and procedures, and so alleviate some of the everincreasing pressure on the NHS. Award-winning The Home Instead network boasts 65 Care Quality Commission (CQC) ‘Outstanding’ ratings. This is more than any other home care provider and clearly illustrates the company’s dedication to providing only the best quality of care. Not only are they leading the way in care, but Home Instead is also frequently acknowledged for their excellence in the franchise sector.

It’s no surprise that they have been ranked No 1 in the Elite Franchise Top 100 list four times, which is recognition not only for their success and quality but also for the thorough support delivered to their network.

Ongoing support Home Instead has nurtured a supportive and innovative culture among their franchisees, helping franchisees to succeed and therefore make a huge difference to their local communities.

Franchisees receive a wealth of support from the 80-strong team at national office. With everything from business development, HR, legal issues, recruitment, marketing and PR, the Home Instead support structure guides franchisees through every aspect of running their own home care business.

ELITE FRANCHISE 100 - 2022

Make caring your business Home Instead franchisees are compassionate and caring, with great people skills, a strong business acumen and a drive for success. You do not need experience in the care sector to join Home Instead, as their management franchise opportunity allows you to manage the business, while your care manager handles day-to-day operations.

Ruth Brown, director of business development at Home Instead, says; “We are delighted to have welcomed even more franchisees to our network this year, allowing us to deliver award-winning home care to more ageing adults across the UK. Franchisees join us due to our established reputation for quality, wanting to make a real difference while simultaneously growing a successful and large business.

"With a whole host of ongoing support, we guide our franchisees throughout their journey, helping them to reach their full potential whilst helping ageing adults remain independent and comfortable in their own homes."

EST.

NUM B ER OF F R ANCHI SES

2005

240

SECTOR

HOME CARE

IN VE STME N T LE VE L

£100,000

Growing with the sector The brand has evolved extensively since launching in the UK in 2005.

The network provides services to older people throughout every region of the UK, but they still have a number of exclusive territories available. The network also has a number of franchisees looking to sell-on profitable businesses due to retirement. Therefore, some resale opportunities are available.

homeinstead.co.uk/franchise

159

ELITE FRANCHISE 100 - 2022

WHO CARES WINS

For the hugely successful Home Instead business it's the personal touch and interaction with others that matters, as CEO Martin Jones readily explains

160

A

S OFTEN HAPPENS in business, particularly in sectors where there is altruistic interest, personal experience is often the catalyst for involvement.

With Martin Jones, CEO of home care provider, Home Instead, it was his father’s care situation that brought him into the industry.

“I joined the business in 2011 from a retail operations background,” he explains. “I was attracted to the company as, like many of our team and franchisees, I’d experienced having to find care for a loved one – in my case my father.

“Dad was in need of some support at home and I’d arranged for a carer to visit for a couple of hours each day. I popped in one day whilst the carer was there and found them chatting on the sofa, watching the television and having a good laugh. My immediate reaction was ‘why isn’t she doing the jobs I’ve brought her in to do?’ On reflection I realised that Dad wasn’t really bothered how clean the house was. He was simply enjoying the company, a shared experience and some humour. Lesson learned!”

In the ten years since Jones came onboard the firm has grown from 83 franchise offices to

ELITE FRANCHISE 100 - 2022

“Going the extra mile for our franchisees is an integral part of our culture."

240 with 65 of them holding an ‘Outstanding’ rating from the Care Quality Commission. The firm has also been able to expand its at home care offering as well.

“In the decade I have been at Home Instead we have expanded our range of care services. We have offered specialist dementia care for many years, and more recently partnered with Parkinson’s UK to support people with this neurological condition too, helping them live a happy and comfortable life at home.

“We have embraced a high-tech, high-touch approach to technology to help monitor client’ health whilst providing added peace of mind in the hours caregivers are not with their clients.

“I’ve seen Home Instead be a fantastic champion for working in care. Our ‘#YouCanCare’ recruitment campaign, which runs every year, shows that anyone with

a warm heart and a desire to make a difference can work in the care sector.”

The National Office team at Home Instead enables the firm to offer continual support and encouragement to its franchisees.

As with a lot of franchise businesses there is the concept of a ‘journey’ behind each individual provider.

“We have a team of over 80 at National Office – all of whom are supporting our franchisees in one way or another. Franchisees are supported by our unique ‘Franchise Journey’ which identifies the most appropriate support based on revenue and tenure. It recognises that for franchise owners to be ‘the best they can be’ they need to look after themselves emotionally, mentally and physically. It has allowed us to create a roadmap to help franchisees navigate their time with us.”

The extra mile Jones says he is in close contact with many of the franchisee businesses and has regular meet ups with annual business performance meetings, a conference, the Franchise Exchange Council, local franchisee groups, training courses or attendance at awards.

“Going the extra mile for our franchisees is an integral part of our culture. A lot of the National Office team have experienced finding care for a loved one and so the drive to go above and beyond is ingrained in each of us.

“Having a network of 240 franchisees over 15 years, and working together through the pandemic, means we’ve supported them in rather personal things you may not expect or plan for when first starting your business – but we’ve been there every step of the way. Whether it’s jumping in the car at 5am to support an office who have suddenly lost a vital member of the team or simply supporting someone through their regulation interview, they are never alone.”

With advances in technology, particularly in the home, Jones sees a very positive and innovative future ahead for the care at home sector.

“Our living rooms will become places where we receive healthcare as well as medical care, technology will play an increasingly important and exciting role in care delivery (without diminishing personal contact), and the needs of an ageing population will increase as people live longer.”

Exciting times await and the seal of approval from inclusion in the Elite Franchise 100 adds to the firm’s credibility in the franchise community.

“It’s affirmation that we are one of the leading franchise brands and provides a compelling proof point for those seeking the right franchise opportunity for themselves.”

161

ELITE FRANCHISE 100 - 2021

Top 100 1 2 3 4 5

Home Instead

Snap-on Tools

ActionCOACH

Subway

InXpress

pg52

18 Stagecoach Performing Arts .................... pg112

60 Concept Claims Solutions

pg51

19 Belvoir! ................................... pg110

154

150

148

22 Platinum Property

Partners .................................. pg104

146

Right at Home

Driver Hire

10

énergie Fitness

11

Anytime Fitness

Bluebird Care

Molly Maid

144

142

140

138

134

132

128

124

14 15 162

Caremark

122

120

62 Visiting Angels............................ pg49 63 Southern Fried Chicken .......... pg48 64 Kare Plus Franchising ............. pg48 65 Razzamataz Theatre Schools pg47 66 First Class Learning ................. pg47

24 Shuttercraft ........................... pg100

67 Merry Maids ............................. pg44

25 Fantastic Service................... pg98

68 Kaspa's Desserts ...................... pg42

26 Autosmart International ..... pg96

69 Kall Kwik ..................................... pg40

27 Kumon ..................................... pg94

70 TruGreen Professional

Lawncare ................................... pg39

29 CeX ......................................... pg90 30 Agency Express .................. pg88

71 Recognition Express ................ pg38 72 F45 Training .............................. pg36 73 We Love Pets ............................ pg34 74 Mad Science Group Inc. ........ pg33

32 Chopstix Noodle Bar ........... pg85

75 Jackson Fire & Security ........... pg32

33 Expense Reduction Analysts pg84

76 GutterPRO ................................ pg31

34 Ewemove Sales & Lettings pg80

77 Petpals ....................................... pg31

35 Drain Doctor .......................... pg78

78 Turtle Tots .................................. pg30

36 Clarks ..............................

pg76

79 Good Oaks ................................ pg29

37 The Creation Station ........... pg74

80 Century 21 UK ........................... pg28

38 X-Press Legal Services ....... pg73

81 GoCruise & Travel ................... pg27

39 Monkey Music ...................... pg71

82 Swimtime ................................... pg27

40 Pitman Training .................... pg70

83 Business Partnership .............. pg26

41 Monkey Puzzle Day Nurseries pg69

84 Husse UK ................................... pg25

42 easyStorage ........................... pg68

85 Pink Connect ............................ pg24

43 Rainbow International ........ pg67

86 ARTventurers ........................... pg24

44 Puddle Ducks ........................ pg66

87 SportsCool ............................... pg22

45 Really Awesome Coffee ...... pg65

88 Extra Help ................................ pg20

46 Sandler Training UK ............. pg64

89 Little Learners .......................... pg19

47 Dublcheck Cleaning Services pg63

90 Flip Out Adventure Parks ...... pg18

48 FASTSIGNS ............................ pg62

91 Diamond Home Support ...... pg17

49 Barking Mad UK .................. pg61

92 Kidslingo ................................... pg16

50 Granite & Trend

Transformations ................... pg60

93 Ripples ....................................... pg16

51 Maid2Clean Franchise ....... pg59 52 Business Doctors ................. pg58

TaxAssist Accountants

61 Fun Fest....................................... pg50

23 ServiceMaster Clean .......... pg102

31 Countrywide

Ground Maintenance ......... pg86

7

13

59 The Alternative Board (UK)

28 Bright & Beautiful ................. pg92

Tutor Doctor

12

17 Dream Doors.......................... pg114

21 Revive! Auto Innovations .... pg106

Papa John's

9

58 Lingotot ................................... pg54

20 Vodafone ............................... pg108

6

8

156

16 Water Babies ......................... pg116

53 Poppies Cleaning Service .. pg57

94 Headcase Barbers .................. pg15 95 Tidy Green Clean ..................... pg15 96 Mathnasium ............................. pg14

54 Pink Spaghetti ....................... pg57

97 The Holiday

Franchise Company ................ pg12

55 Ovenu ..................................... pg56

98 diddi dance .............................. pg10

56 Radfield Home Care ........... pg55

99 ServiceMaster Restore ........... pg10

57 Signs Express ........................ pg54

100 DOR-2-DOR ............................. pg8

ELITE FRANCHISE 100 - 2021

A-Z

ARTventurers ...........................

ActionCOACH .........................

Agency Express .....................

Anytime Fitness UK ...............

Autosmart International ......

pg24 pg150 pg88 pg132 pg96

GoCruise & Travel ..................

Good Oaks ..............................

Granite & Trend Transformations .....................

GutterPRO ...............................

Barking Mad UK ....................

Belvoir! ...................................

Bluebird Care .......................

Bright & Beautiful .................

Business Doctors ..................

Business Partnership ...........

pg61 pg110 pg128 pg92 pg58 pg26

Headcase Barbers ................. pg15 Home Instead ......................... pg156 Husse UK .................................. pg25

Clarks ...............................

Caremark ..............................

CeX ..........................................

Century 21 UK .........................

Chopstix Noodle Bar ...........

Concept Claims Solutions ....

Countrywide Ground Maintenance ...........

pg76 pg120 pg90 pg28 pg85 pg51 pg86

DOR-2-DOR ............................. pg8 Diamond Home Support ...... pg17 diddi dance .............................. pg10 Drain Doctor ........................... pg78 Dream Doors........................... pg114 Driver Hire .............................. pg138 Dublcheck Cleaning Services pg63 easyStorage ........................... énergie Fitness .....................

Ewemove Sales & Lettings ..

Expense Reduction Analysts Extra Help ................................

pg68 pg134 pg80 pg84 pg20

F45 Training .............................. pg36 FASTSIGNS ............................... pg62 Fantastic Service..................... pg98 First Class Learning .............. pg47 Flip Out Adventure Parks ...... pg18 Fun Fest..................................... pg50

pg27 pg29

pg60 pg31

InXpress ................................... pg146 Jackson Fire & Security .......... pg32 Kall Kwik ...................................

Kare Plus Franchising ............

Kaspa's Desserts ....................

Kidslingo ..................................

Kumon ......................................

pg40 pg48 pg42 pg16 pg94

Lingotot .................................... pg54 Little Learners .......................... pg19 Mad Science Group Inc. ....... pg33 Maid2Clean Franchise ......... pg59 Mathnasium ........................... pg14 Merry Maids ........................... pg44 Molly Maid ............................. pg124 Monkey Music ........................ pg71 Monkey Puzzle Day Nurseries pg69 Ovenu ........................................ pg56 Papa John's ............................. pg144 Petpals .................................... pg31 Pink Connect .......................... pg24 Pink Spaghetti ....................... pg57 Pitman Training ....................... pg70 Platinum Property Partners ................................... pg104 Poppies Cleaning Service .... pg57 Puddle Ducks .......................... pg66

Radfield Home Care ............. pg55 Rainbow International .......... pg67 Razzamataz Theatre Schools pg47 Really Awesome Coffee ........ pg65 Recognition Express ................ pg38 Revive! Auto Innovations ........ pg106 Right at Home UK ................... pg140 Ripples ....................................... pg16 Sandler Training UK ................ pg64 ServiceMaster Clean ............. pg102 ServiceMaster Restore ........... pg10 Shuttercraft ............................. pg100 Signs Express .......................... pg54 Snap-on UK Tool .................... pg154 Southern Fried Chicken ........ pg48 SportsCool ............................... pg22 Stagecoach Performing Arts ..................... pg112 Subway .................................... pg148 Swimtime ................................. pg27 TaxAssist Accountants ........... pg122 The Alternative Board ........... pg52 The Creation Station ............. pg74 The Holiday Franchise Company ................ pg12 Tidy Green Clean ................... pg15 TruGreen Professional Lawncare ................................. pg39 Turtle Tots ................................. pg30 Tutor Doctor ............................ pg142 Visiting Angels.......................... pg49 Vodafone .................................. pg108 Water Babies ......................... pg116 We Love Pets ........................... pg34 X-Press Legal Services .......... pg73

163

Reach your goals Find out how HSBC can help bring your franchise vision to life.

Visit: business.hsbc.uk/franchising Or contact our Franchise team: Tel: 0121 455 3438* Email: franchiseunit@hsbc.com *Phone line is monitored 9am to 5pm, Mon to Fri (ex. Bank Holidays)

HSBC UK Bank plc. Registered in England & Wales with number 09928412. Registered Office: 1 Centenary Square, Birmingham, B1 1HQ, United Kingdom. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Our Financial Services Register number is 765112. AC58499