Eleven Sopris House Winter Pre-Arrival Guide

ELEVEN SOPRIS HOUSE P R E -A R R I VA L P L A N N I N G G U I D E

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WELCOME We are thrilled that you have chosen to stay with us in Crested Butte. As your Experience Team, we will be here every step of the way to design and customize your once-in-a-lifetime trip. We’ll introduce you to all of our favorite restaurants, secret powder stashes, and distinct events.

Whether you are cat skiing at Irwin, dancing with the locals at the Public House, or enjoying a book by the fire, there is never a dull moment with Eleven®. We are here to ensure that you are smiling at the end of every day, taking on new challenges, and savoring your time with family and friends. Crested Butte is a place where the people are as colorful as the buildings, and we cannot wait to share our authentic culture with you!

We believe that when you stay with us, Eleven becomes your home away from home. We are here to help you feel a sense of place in our quirky community and a warm connection with our local team. We look forward to meeting you and curating your next grand adventure.

- Your Eleven Experience Team

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TABLE OF CONTENTS PROPERTY OVERVIEW

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Lodging Overview | A Day in the Life

ADVENTURE OVERVIEW

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Summer Activities

ELEVEN LIFE page 12 A Glimpse Inside Our Wellness Program

SPA TREATMENTS

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In-House Treatment Menu

COLORADO CULINARY

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Frontier Cuisine |Restaurant Recommendations Late Night Fun

WEATHER & PACKING TIPS

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Geography and Climate |How to Pack

NEED TO KNOW Communication | Documentation Currency | Gratuities | Electricity Timezone | Eleven Contact Information

CONTACT INFORMATION EXPERIENCE TEAM COexperienceteam@elevenexperience.com ROB LAYTON | GENERAL MANAGER rlayton@elevenexperience.com NOLAN BLUNTZER | LODGE MANAGER nbluntzer@elevenexperience.com

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ELEVENEXPERIENCE.COM

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ABOUT THE PROPERTY

LODGING OVERVIEW SOPRIS HOUSE PROPERTY DETAILS While Sopris House is a stand-alone property, guests have the option to rent it as a full buyout in conjunction with its larger next-door neighbor, Scarp Ridge Lodge. On its own, Sopris House can accommodate 10 people at maximum capacity. The property has a total of 3 king suites and a bunk room including:

• The Rainbow master suite with private patio • The Kebler junior master suite • The Trappers suite • The Camp 4 Bunkroom with two full beds and two twin trundles

AMENITIES • Outdoor sauna • Outdoor copper hot tub • Cold plunge • Sopris Bar • Pool table • Jukebox • Outdoor courtyard • Media room

DOG POLICY We’re delighted to welcome one dog per night at Sopris House. Prior approval from your Experience Team is required for your dog. Dogs must stay in the owner’s private accommodations and may only access common areas with staff permission. When outside accommodations, dogs must be leashed and accompanied by the owner. Please note that our staff cannot provide dog-walking or sitting services during your stay. For dog-sitting/walking options, inquire with our Sales or Experience Team. A $100.00 per night cleaning fee will be added to your final invoice.

CHILDREN’S GEAR We are able to provide a variety of childcare items to guests traveling with young children. We are prepared with both car seats and booster seats at Sopris House. Baby monitors, a changing table, and a crib for infants can also be provided. Please notify us if you or a member of your group 6 is planning to bring a child.

A DAY IN THE LIFE “BEST DAY EVER” No two days at Sopris House are alike, and no itinerary is set in stone. The Experience Team will work with you to personalize your experience to ensure that you have your “Best Day Ever.”

Begin your morning with a delicious breakfast thoughtfully prepared by our in-house chefs. Each meal is made fresh, whether you decide on the daily special or your favorite eggs to order. After breakfast, you will be transported to Eleven’s exclusive cat skiing terrain where you will enjoy some of the best backcountry powder skiing the Rockies have to offer. Eleven’s guides will show you the best lines and powder stashes, and by the time you’re done skiing for the day, you will be hard pressed to stop smiling, laughing, and recounting the day’s adventures with your friends, new and old.

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ACTIVITIES GUIDE

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WINTER ACTIVITIES Crested Butte is a true winter wonderland, and Eleven provides endless adventures just outside our doorstep. One guided adventure is included in each day of your stay. Read on to learn more about our favorites. Please connect with your Experience Team to book an activity for your group.

SNOW CAT SKIING

Located just 10 miles west of Crested Butte, Irwin is a meteorological anomaly, meaning it snows A LOT here. Irwin often sees three times the amount of snow as the town of Crested Butte. The town of Irwin sits in the middle of the mountains—only accessible by snow cat or snowmobile in the winter.

Whether tackling a narrow couloir or a gladed intermediate run, our snow cats access 1,000+ acres of skiable terrain. Most runs begin on Scarp Ridge, where views of the Elk Mountains glimpse 13,00014,000 foot peaks. Eleven has an active avalanche forecasting and mitigation program, which uses explosives for controlling activity. This keeps us skiing steep terrain confidently. We typically snag 8-10 runs per day, breaking for lunch. Expect après cocktails and snacks at our on-mountain chalet at the end of the day.

Activity Duration: 4-8 hours. Travel Time: 1 hour.

Experience Level: Intermediate-Expert BACKCOUNTRY SKIING

The trophy of Crested Butte’s natural playground is the backcountry skiing. From open bowls to steep and secluded tree runs and big alpine peaks, our guides will show you the goods. New to backcountry skiing? Tackle mellow terrain on Snodgrass mountain with shorter approaches, gradual ascents, low angle runs, and open glades. It’s our guides’ job to know the local mountains intimately, and just as important to know how to put you on the right slope. Our guides are all avalanche experts and safety is paramount. You’ll be supplied with avalanche rescue gear, including a backpack, beacon, shovel, and probe.

Activity Duration: 4-8 hours. Travel Time: 5-20 minutes.

Experience Level: Intermediate-Expert RESORT SKIING

Sometimes lift-service skiing is the perfect change of pace, and lucky for Eleven, Crested Butte Mountain Resort is right at its doorstep. CBMR has 15 lifts and 121 trails on 1,547 skiable acres. On average, terrain is 26% beginner, 57% intermediate and 17% advanced/expert. Ride or ski mellow groomers (the longest run—Peak to Treasury—is 2.6 miles, or 4.2 km long), bumps, or venture into the extreme terrain.

CBMR is the perfect training ground for little rippers in the making, and the resort’s professional adult and kids’ ski school is one of the best in the country. Guests will often prep their ski legs at the resort before cat skiing or hitting the backcountry with our guides.

Activity Duration: 2-4 hours. Travel Time: 15 minutes.

Experience Level: All Abilities CROSS COUNTRY SKIING

Discover the enchanting world of Nordic skiing in the heart of the Elk Mountains. Crested Butte, the Nordic Ski Capital of Colorado, has 50 kilometers of pristine trails, perfect for classic and skate skiing, as well as snowshoeing. Accessible directly from town, this adventure promises incredible views and invigorating exercise.

Activity Duration: 1-3 hours. Travel Time: 5 minutes.

Experience Level: All Abilities

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SNOWSHOEING

Ideal for individuals, groups, families, or friends, our snowshoe tours marry fitness and fun in the Colorado backcountry. Slow down, enjoy your serene surroundings, and hike through snow-blanketed meadows, aspen glades, and dark timbered forests. The Crested Butte area features five different drainages, which means endless options for exploration. Tours can also be done near Irwin, so guests can meet up with family and friends during their day of cat skiing.

Activity Duration: 1-3 hours. Travel Time: 20 minutes.

Experience Level: All Abilities ICE CLIMBING

Ouray and Lake City have developed their own ice parks as a global destination for ice enthusiasts.

The user-friendly parks feature ice routes for all abilities and levels. Whether learning ice-climbing basics, or taking it a step further with a multi-day, intensive teaching progression to improve skills and climbing efficiency, Eleven will curate a fun, safe experience with professional guides. For more adventurous climbers that want a wilderness experience, the North San Juan Mountains surrounding Lake City offer moderate and long multi-pitch ice climbs, including the local gem “Sherman Falls”—a 4-pitch WI5 route.

Activity Duration: 2-4 hours. Travel Time: 2 hours and 30 minutes one way.

Experience Level: All Abilities

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ELEVEN LIFE

Eleven Life is Eleven’s unique wellness program, centered on place-based wellness experiences that connect our guests to the distinct natural environments of each Eleven property. Our seasoned teams curate customized wellness pairings for each guest, selecting from an array of outdoor adventures and spa therapies to highlight the unique features of each property’s particular culture and landscape. The winter season’s Eleven Life experience is designed to encourage meaningful self-connection within nature, where the natural world’s benefits for human well-being are boundless.

Please inquire with the Experience Team if you would like more information about adding Eleven Life into your stay.

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WELLNESS MENU MASSAGE

BAR MASSAGE

SWEDISH

barefoot massage techniques by using gravity and

Slow, rhythmic strokes calm the nervous system and

broad strokes to help elongate the spine, stretch short-

release stagnant toxins, creating balance and tranquility

ened muscles, flush the lymphatic system, and promote

in the body, mind, and spirit.

deep relaxation throughout the body. This treatment is

60 minutes: $260, 90 minutes: $300

performed on a table or floor mat.

DEEP TISSUE

This “passive yoga” session fuses Thai and Ashiatsu

60 minutes: $280, 90 minutes: $320

A targeted variety of therapeutic massage techniques

FIRE & ICE MASSAGE

restore blood flow and alleviate chronic pain, injuries,

Smooth, warm river rocks and cool, delicately scented

soreness, and fatigue.

loition bar movements join with the therapist’s strokes

60 minutes: $280, 90 minutes: $320

to melt away tension, ease muscle stiffness, and leave

JUNIOR MASSAGE

the skin soft, supple, and glowing. Enjoy the benefits of contrasting hot and cold therapy to boost the immune

For children aged 11 and under, this treatment offers

system and flush toxins.

a gentle to moderate pressure massage for a deeply

60 minutes: $285, 90 minutes: $325

soothing experience. A parent or guardian is required to attend the session.

STRESS RELIEF MASSAGE

30 minutes: $175

Indulge in a 60-minute session featuring deep massage,

CBD ENHANCEMENTS

acupressure, aromatherapy, and nourishing Tata Harper products, targeting key areas of stress and tension:

Effervescent Botanicals’ Deep Relief CBD salve is

head, face, neck, and shoulders. This treatment boosts

thoughtfully sourced and crafted in small batches in

circulation and relaxation, leading to reduced pain, in-

Cedaredge, Colorado. Enhance your treatment with

flammation, and muscle strain.

this therapeutic option and experience the relief of

60 minutes: $280, 90 minutes: $320

pain dissolving, inflammation subsiding, and fatigued muscles being soothed.

$40 add on

ON-CALL WELLNESS THERAPIST

HYDRATION THERAPY IV Hydration Therapy is the quickest way to deliver essential fluids and vitamins to the body. Each treatment is custom-designed by a board-certified

Prefer flexibility in scheduling your massage? We’ll

Nurse Practitioner to treat a range of ailments. Whether

arrange for a Wellness Therapist to be on call for spur-

acclimating to the altitude, recovering from or preparing

of-the-moment treatments.

for a big day in the mountains, or boosting yourself

$50 per hour while on call in addition to treatment cost

after a late night, you’ll make the most out of your day with this treatment.

SPECIALTY MASSAGES & THERAPIES

Starting at $300

ELEVEN SIGNATURE MASSAGE

Restore balance and awaken awareness through this

Experience the fullness of Colorado with this unique treatment that blends hot stones, CBD salve, and the Eleven Life Colorado Signature Scent.

SOUND HEALING guided mind-body journey that bathes you in a moving range of sounds. This vibrational experience invites deep relaxation and an inner calm that transforms both body

60 minute: $330, 90 minutes: $370

and mind.

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90 minutes: Starting at $330 for 1-2 guests

WELLNESS ACTIVITIES

Activities are offered as private or group sessions.

YOGA Eleven’s in-house yoga classes are highly customizable.

Our knowledgeable instructors will adapt the practice to align with guests’ abilities, needs, and comfort levels. 60

minutes: Starting at $250 for 1-6 guests

SNOWSHOE FOREST BATHING Unplug and connect with nature on this outdoor excursion that increases mindfulness through sensory immersion practices like smelling, touching, and hearing the surrounding forest in new ways.

2 hours: Starting at $330 for 1-2 guests

THERMAL THERAPY

SCHEDULING

To schedule an appointment please speak with our Experience Team. To ensure that your preferred time and service is available, we recommend advance booking.

LATE ARRIVAL

Please be aware that late arrival may determine the length of your treatment. The session will end on time to avoid delays for the following guest.

CHANGES AND CANCELLATIONS

As a courtesy to other guests, we ask for cancellations and appointment changes to be made 24 hours prior to your scheduled service to avoid penalties. Any appointments cancelled within 24 hours will be charged the full treatment fee. Any time changes within 6 hours will incur a $40 fee.

Alternating between a hot sauna and a cold plunge stimulates the immune system, decreases muscle soreness, and elevates adrenaline levels. Partaking in this ritual will energize you for all of the day’s adventures.

90 minutes: Starting at $330 for 1-2 guests

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FOOD AND DRINK

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FOOD At Eleven Culinary, we strive to create seasonal menus that feature comforting classics with a fresh, modern, and healthy twist. We source locally whenever possible and take great care in tailoring our menus to fit each guest’s dietary preferences. Our menus are inspired by the relaxed Colorado mountain culture and crafted to fit our adventurous winter activities.

Start your day off right with our chef-prepared breakfast which includes an assortment of healthy breads, fresh fruit, house-made granola, yogurt, orange juice, bacon, sausage, oatmeal, avocado toast, omelets, eggs to order, and a daily chef’s special.

Lunch goes where you do, and our culinary team will hand select each day’s meal based on your dietary preferences and daily activities. End your day out in the Colorado wilderness or in our cozy lodge with a chef-prepared après snack.

Sample menus for our in-house offerings can be found below.

BREAKFAST SAMPLE MENU Breakfast Tartine with Toasted Rustic Bread, Caramelized Leeks, Assortment of Seared Mushrooms, Soft Scrambled Eggs, Fresh Herbs, and Parmesan Cheese

LUNCH SAMPLE MENU Chicken and Andouille Sausage Gumbo served with Parboiled Rice and Warm Crusty French Bread and a Heritage Greens Salad with Dried Cherries, Caramelized Pears, Toasted Hazelnuts, Blue Cheese, Crispy Shallots, and a White Balsamic Vinaigrette finished off with a Home-Made S’mores Cookie

APRÈS SAMPLE MENU Charcuterie Board with Aged Gouda and Iberico Cheese, Prosciutto, Marcona Almonds, Mixed Olives, Sweetie Peppers, Onion Marmalade, Honeycomb and an Assortment of Crackers

DRINK Sopris House does not have a liquor license. If you would like to partake in alcoholic beverages, we ask that you bring your own alcohol with you. If you would like for us to stock the Sopris Bar for you, please connect with your Experience Planner and give them a list of your beverage preferences as well as a credit card for payment.

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RESTAURANT RECOMMENDATIONS

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RESTAURANT RECOMMENDATIONS TAYLOR RIVER LODGE

Join us at Taylor River Lodge for a memorable and unique experience. Available on Friday, Saturday, and Sunday evenings, dine on 4-course meal crafted by our Eleven culinary team focusing on seasonal and fresh ingredients while enjoying the quiet and rustic ambiance of our beautiful property on the Taylor River.

PUBLIC HOUSE

Rich in history with a modern twist, Public House offers a laid-back atmosphere to enjoy seasonally relevant and farm-driven food, along with libations from some of Colorado’s best local breweries, wineries, and distilleries, including Crested Butte’s Irwin Brewing Company.

THE BREADERY

The Breadery is a sourdough and vegetable-forward eatery, bar, and bakehouse located on Elk Avenue.

Offering creative flatbread combinations, seasonal salads, and interesting small plates paired with artisanal cocktails, Breadery is quickly becoming one of the more popular locations for dinner.

THE SUNFLOWER Serving gourmet dinner, the Sunflower is a unique farm-to-table eatery featuring locally sourced ingredients.

The menu revolves around what is in season and available from the farms. Everything is made from scratch and developed in house. Simple, Clean, Fresh, Delicious. Sunflower is committed to providing food that nourishes the body, mind and soul.

SLOGAR Skillet-fried chicken and grilled steak dinners are served family style in the historic Slogar Building across from Scarp Ridge Lodge. Enjoy Slogar’s full bar and wine list. Reservations are recommended.

IZAKAYA CABIN The Izakaya Cabin offers both a casual atmosphere celebrating its heritage as an izakaya, a type of informal Japanese bar, as well as an exquisite sushi and fine dining experience. Enjoy quick service bar food options, a full sushi menu, items from the grill, and a Japanese inspired cocktail menu at this cozy spot.

SOUPÇON BISTRO Offering the quaint charm of a Crested Butte mining cabin, this gem of a restaurant blends exceptional cuisine steeped in French tradition with accents of American comfort. Cuisine from the many regions of France lends flavor and technique to American traditions and tastes, and arrives in front of you as a painted canvas on a plate that will tempt all of your five senses.

ELK AVENUE PRIME Located in the heart of downtown Crested Butte on Elk Avenue, Elk Ave Prime features hand cut high quality steaks, pastas, burgers, seafood, fresh garden salads and more.

THE WOODEN NICKEL The Nickel, Crested Butte’s oldest saloon and most classic steak house, has been hosting visitors and locals alike under the current ownership since 1981. They pride themselves in offering consistent, high quality food and drink.

THE SECRET STASH The most unique pizza experience you may ever encounter, and truly a local’s favorite, “the Stash” is a must-try Crested Butte staple. Dinner here is not to be missed! Kick back, relax and chill.

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MARCHITELLI’S GOURMET NOODLE Offering homemade Italian dinners, Marchitelli’s is a family owned restaurant and a local’s favorite. Menu offerings include traditional and regional Italian seafood, veal, and elk.

RYCE ASIAN BISTRO Enjoy cuisine from Thailand, China, Japan and Vietnam in an atmosphere that is perfectly casual. This authentic Asian fusion is sure to please your taste buds.

BONEZ The same owners of the Secret Stash have created a traditional Mexican restaurant with a true Crested Butte vibe.

TEOCALLI TAMALE Teocalli Tamale is a local favorite. As delicious as it is quick, “Teo” serves up sincere hospitality and the best burritos, tacos and tamales in town.

PITA’S IN PARADISE Pitas in Paradise is a Mediterranean style café located on Elk Avenue. Crested Butte locals and visitors keep coming back for their gyros and rice bowls, but they never leave without an order of seasoned curly fries and to-die-for milkshakes.

McGILL’S Known as the local’s place for breakfast and located in the historic 1800’s General Store, McGill’s offers home cooked meals to order. Open daily at 6:00am with breakfast all day.

PARADISE CAFE With the best dining view in the upper valley, Paradise Cafe features both traditional and unique breakfast and lunch combinations. Sit by the window and enjoy a view of the Butte while eating your meal.

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LATE NIGHT FUN IN CRESTED BUTTE PUBLIC HOUSE The Tap Room at Public House is a recently renovated live music venue, which features state-of-the-art sound design and hosts bands each week. Enjoy local beer and a warm atmosphere while experiencing the conviviality of live music.

CRESTED BUTTE CENTER FOR THE ARTS Center for the Arts is home to popular signature events and a wide variety of indoor and outdoor attractions. Visitors young and old enjoy a year-round schedule of live music, dance, and theater performances, as well as art exhibits, speakers, and much more.

DOGWOOD COCKTAIL CABIN Located in a quaint cabin just off of Elk Avenue, the Dogwood Cocktail Cabin offers specialty infused beverages and delightful tapas in a warm and inviting atmosphere.

THE ELDO The Eldo Brewery and Taproom has been providing food, libations, and nighttime entertainment for Crested Butte locals and visitors since 1998.

KOCHEVAR’S Offering pool, darts, free flowing drinks and a casual atmosphere, this is another local favorite.

MONTANYA DISTILLERS Montanya Distillers is open year round to the public for distillery tours, bottle sales, merchandise, obsessively crafted cocktails and appetizers. Open daily and kid friendly!

TALK OF THE TOWN Located on Elk Avenue, this dive bar is an old favorite frequented often by the locals.

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WEATHER AND HOW TO PACK GEOGRAPHY AND CLIMATE WEATHER CONDITIONS BY MONTH WINTER (NOVEMBER- EARLY MARCH) Winter typically begins with snow dusting the mountain peaks, gradually blanketing the slopes by midDecember and the valley by mid-January. Periodic winter storms punctuate the season, occasionally lasting for multiple days. Snowy, overcast conditions usually bring milder temperatures, ranging from 10°F to 35°F, while clear winter skies can usher in single-digit temperatures.

SPRING (MID MARCH – APRIL) March brings variable weather, with early March still resembling winter conditions and a gradual shift toward spring-like weather by mid to late March. Temperatures start to rise, and the days lengthen.

Moving into April, winter’s grip loosens as snowstorms give way to spring showers and brilliantly sunny days. Days become warmer, although evenings may still retain a touch of chill. Snowstorms can still occur, delivering fresh powder, or warmer temperatures might bring spring-ski conditions.

SUGGESTED PACKING LIST The following is a travel checklist to use as a guideline while preparing for your trip. Please speak with your Experience Team about additional packing questions.

TRAVEL LIST Cell phone Prescriptions and medication Camera and charger Batteries for devices Personal toiletries

CLOTHING & GEAR LIST Ski jacket and pants Puffy jacket Base layers for top and bottom Fleece or other mid-layer Ski gloves or mittens (heavy and lightweight) Socks - ski socks and normal socks for the lodge Warm ski hat Comfy clothes for the lodge Bathing suit Hat or visor for sun protection Casual clothes for town Small backpack or duffel (for transporting ski gear to

and from Irwin and the resort) Athletic clothes – pants, shorts & shirts Snow boots Comfy shoes for the lodge - sandals, clogs, slip-ons

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EQUIPMENT LIST Ski helmet Goggles (high and low-light lenses) Sunglasses Skis or snowboard* Poles* Ski or snowboard boots (alpine or backcountry)*

GEAR THAT ELEVEN PROVIDES Water bottle Sunscreen Chapstick

Hand sanitizer Hand warmers Tissues

*Eleven provides all necessary equipment for guided activities. If guests prefer to use their own equipment, they are welcome to bring it.

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NEED TO KNOW

CURRENCY EXCHANGE The state of Colorado uses the US Dollar. Exchanging Euros and other currencies is recommended for travel to the United States.

CASH AND CREDIT CARDS We suggest you take US Dollars in cash for taxis, tips and other items if you will be spending any time in the country before or after your Sopris House experience. It is also recommended that you notify your credit card companies that you will be traveling internationally. Visa and Mastercard are regularly accepted in Colorado. American Express is also accepted but not by all establishments.

ENTRY REQUIREMENTS For visitors, entry requirements differ slightly depending on place of birth, length of stay and what items accompany the traveler. All persons entering The United States must travel with a passport that is six months or more from expiration, a return or onward journey ticket, and proof of funds to support the traveler during their visit.

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LOCAL LANGUAGE English is the most widely spoken language in the United States.

CELL SERVICES While you will generally have access to cell phone service in the town of Crested Butte, expect to go through some zones with little to no cell phone service. Check with your cell phone provider to see if you will have service in Colorado and the United States if you are traveling from another country.

ELECTRICAL CURRENT Electricity at Sopris House is 120 volts with type A or B outlets.

LOCAL TIMEZONE Crested Butte, Colorado adheres to Mountain Standard Time (MST).

AIRPORT SERVICE The closest airport to Sopris House is the Gunnison Airport (GUC), which is about 30 minutes away. We recommend that guests fly into Gunnison, as it is the easiest and fastest way to arrive at the Lodge. Transfers from GUC to Sopris House are included in buyout stays.

Due to the small size of the Gunnison Airport, flights are limited. Please notify your Experience Manager if you will require an airport transfer. A private airport option is also located in Gunnison.

CHECK IN TIME Check-in time is 4 pm and check out time is 10 am at Scarp Ridge Lodge and Sopris House. We will do our best to accommodate early arrivals or late departures, but we will not know if this will be possible until close to the date of your stay. If you are interested in a late checkout, please inquire with your Experience Manager.

Please note, late checkouts are not guaranteed and are based upon lodge availability. If we are able to accommodate your request, late checkouts are complimentary until 2:00pm. If you require a later departure time and use of the lodge, we may be able to provide an extended late checkout until 6:00pm for a fee of $250.

GRATUITIES AND TIPPING Eleven does not impose mandatory gratuities. Tipping the guides and staff is optional, but if you decide you would like to, you will have the opportunity to leave gratuity on your final invoice at the end of your stay.

Tips for lodge staff and guides are discretionary. If you choose to leave a gratuity, it will be split between the guide team and the lodge team and distributed based upon shifts worked during your stay unless otherwise specified.

GENERAL TIPPING STANDARDS At restaurants, a 20% tip is customary in the United States. Bartenders usually receive $1 per drink or 15% to 20% of the final bill.

CONVENIENCE FEE Our staff is happy to assist with booking services outside of the included product, placing orders, picking up meals from local restaurants, picking up groceries as needed, etc. Please note that there is a 15% convenience fee added to these services.

PAYMENT AND CANCELLATION POLICY Please refer to our website for updated information regarding our deposit and cancellation policy: https:// elevenexperience.com/policies/

TRIP INSURANCE WE HIGHLY RECOMMEND the purchase of trip cancellation insurance. The Eleven Team can help you arrange trip cancellation insurance prior to your trip. Please ask your sales representative for more information.

GETTING AROUND Our staff is happy to provide transportation to and from activities in our well-maintained fleet of Toyota Sequoias. Crested Butte is a small town, and most of the area’s shops, restaurants, and activities are within a short walking distance of Sopris House. We also provide townie bikes with studded snow tires which are available if you want to cruise down historic Elk Avenue like a local. The town’s free shuttle, the Mountain Express, is another great option if you need to go a bit farther, and can conveniently take you to the base area of Crested Butte Mountain Resort. Check the Mountain Express website to see the current schedule: www.mtnexp.org.

ELEVEN CONTACT INFORMATION ELEVEN HEADQUARTERS +1 800.903.7761 (Toll-Free) +1 970.237.5985 (International) Reservations@elevenexperience.com SOPRIS HOUSE +1 970.319.3204 200 Sopris Avenue Crested Butte, Colorado

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Call Us: +1 800.903.7761 (Toll-Free) +1 970.237.5985 (International) Email Us: Reservations@elevenexperience.com Or visit ElevenExperience.com

ROB LAYTON | GENERAL MANAGER rlayton@elevenexperience.com

EXPERIENCE TEAM COexperienceteam@elevenexperience.com

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