Eleven Chalet Hibou Winter Experience Pre-Arrival Guide

ELEVEN CHALET HIBOU W I N T E R E X P E R I E N C E P R E -A R R I VA L PLANNING GUIDE

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BIENVENUE! We are thrilled that you have chosen to stay with us in Le Miroir. As your Experience Team, we will be there every step of the way to design and customize your once-in-a-lifetime trip. We’ll introduce you to all of our secret ski stashes and distinct events. Whether you are heli skiing on the Italian border, indulging in après at Val-d’Isère, or enjoying a book by the fire, there is never a dull moment with Eleven®. We are here to ensure that you are smiling at the end of every day, taking on new challenges, and savoring the time with family and friends.

We believe that when you stay with us, Eleven becomes your home away from home. We are here to help you feel a sense of place in our hillside village and a warm connection to our local team. We look forward to meeting you and curating your next grand adventure.

- Your Eleven Experience Team

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TABLE OF CONTENTS PROPERTY OVERVIEW

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Day In the Life

ADVENTURE OVERVIEW

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Winter Activities

FOOD & DRINK

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Culinary Program | Restaurant Recommendations

TRAVEL TIPS page 16 Airport Information

WEATHER & PACKING TIPS

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Geography and Climate |How to pack

NEED TO KNOW Communication | Documentation Currency | Gratuities | Electricity Timezone | Eleven Contact Information

CONTACT INFORMATION JULIE GAIDET | GENERAL MANAGER jgaidet@elevenexperience.com MAGALI ARSAC | LODGE MANAGER marsac@elevenexperience.com EXPERIENCE TEAM chaletexperienceteam@elevenexperience.com

ELEVENEXPERIENCE.COM

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ABOUT THE PROPERTY

LODGING OVERVIEW CHALET HIBOU Nestled between classic Savoyard farming buildings, Chalet Hibou sits at the top of a historic farming village high up in the Tarentaise Valley on the French and Italian border. Located right next door to her sister property, the five bedroom Chalet Pelerin, Chalet Hibou offers easy accessibility to incredible ski terrain – Sainte Foy, Val d’Isère, Tignes, Les Arcs and La Rosière, are all located within a 30 minute drive.

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AMENITIES •

5 king bedrooms with en suite

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1 queen bedroom with en suite

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1 bunkroom with en suite

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Media room

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Sauna and steam room

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Outdoor hot tub

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The Alpage: Eleven’s private off-piste outpost

ROOM DETAILS RUITOR

ASSALY

Ruitor is the property’s master suite, complete with an en suite bathroom, steam shower, king bed, loft, and spacious sitting area. Located on the third floor, this suite offers awe-inspiring views and direct access to a private balcony.

Assaly is a queen suite with an en suite bathroom and steam shower. Assaly is the only room with a television.

BEC ROUGE Bec Rouge is a king suite equipped with an en suite bathroom and steam shower. This suite has a private balcony allowing you to soak in the views of Le Miroir and the surrounding landscapes.

TURIA Located on the first floor, Turia provides all of the European charm and amazing views. This king guest room is complete with an en suite bathroom and steam shower.

BEC DE L’ANE Bec De L’Ane is a king suite on the ground floor of the chalet with a private balcony and spacious sitting room. You’ll also have an en suite bathroom and steam shower.

MONSETI Monseti is a king suite room on the ground floor.

Within this suite there is an en suite bathroom and a steam shower.

BUNK ROOM Chalet Hibou’s bunk room is complete with four twin beds and a pullout trundle. This room offers direct access to the property’s media room and has an en suite bathroom with two separate powder rooms.

A DAY IN THE LIFE “BEST DAY EVER” Chalet Hibou is at the epicenter of alpine adventure. Here, we pack each day full of challenging and rewarding outdoor activities. Wake up to the aroma of bacon wafting into your suite, and enjoy a chef-prepared breakfast before heading out to heli-ski on the Italian border, snowshoe to the Alpage, or explore the seven ski resorts within 30 minutes of the Chalet door. Return at the end of the day to enjoy the hot tub, sauna, and a delicious, carefully sourced dinner showcasing traditional Savoyarde cuisine.

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ACTIVITIES GUIDE

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WINTER ACTIVITIES Le Miroir is a true winter wonderland, and Eleven provides endless adventures just outside our doorstep. One full day or two half day guided adventuress is included in each day of your stay. Read on to learn more about our favorites. Please connect with the Experience Team to book an activity for your group.

ON-PISTE SKIING

Chalet Pelerin and Chalet Hibou are some of the top skiing destinations on the globe, with 7 ski resorts located right near the Chalets. From intermediate to expert-only runs —the Chalets easily access terrain for everyone. The longest run in Europe—7 kilometers—faces the Chalets’ balconies.

Activity Duration: 3-6 hours. Travel Time: 5-30 minutes. Experience Level: All Abilities OFF-PISTE SKIING

Le Miroir is an off-piste skiing paradise. Take advantage of ski lifts to easily access backcountry routes. Wind through the magic forests of Ste Foy ski resort and shred huge runs along the glacier in Tignes, or simply enjoy a fun descent in the Lost Valley in Val d’Isère—perfect for off-piste beginner skiing. The nearby Vanoise National Park accesses expert runs too.

Experience Level: Intermediate-Expert SKI TOURING

The Tarentaise Valley offers diverse ski touring, from high peak tours to forest routes and easy mountain climbing. Ski touring is for beginners to experts, and your private guide will find appropriate terrain for each guest’s level and expectations. This activity can be practiced with ski touring equipment or a spilt board (additional equipment cost).

Activity Duration: Full day / Half day. Travel Time: 5 min to 25 mins. Level: Beginner to Expert.

SNOWSHOEING

Strap on snowshoes and hike into the wilderness directly from the Chalet, or snowshoe from one of the local ski resorts while using the ski lift to quickly gain elevation and discover various landscapes.

Options are plenty, including easy, 30-minute walks, full-day hikes, and 1,200-meter climbs.

Activity Duration: Half day to Full day. Travel Time: 0 min to 45 mins. Level: Beginner to Expert.

“TVB” TARENTAISE VALLEE BLANCHE TOUR

The ultimate ski safari. Start in the Tarentaise Valley and head towards Italy. From the top of the Pointe Helbronner cable car, ski 15 kilometers on the glacier of the legendary “Vallee Blanche”—all the way to Chamonix. After skiing in the heart of Mont-Blanc massif, cap the day with a scenic heli flight above the Mont Blanc summit and finally land back at the Chalet.

Activity Duration: Full day. Travel Time: 20 mins. Level: Expert.

HELI-SKIING

Since Italy is nearly at our doorstep, heli-skiing from Chalet Pelerin and Chalet Hibou is a must.

Warm up with on-piste runs, and then take a helicopter to deep powder in the middle of nowhere (just how we like it). Pelerin and Hibou are located near three different heli-ski bases which access more than 40 descents. Runs are long, with 1000-meter descents on average (800 to 2,500 meters for the longest).

Activity Duration: Full day. Travel Time: 20 mins. Level: Expert.

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BIATHLON

Channel your Olympic spirit by racing on cross-country skis, then shooting a target like a real athlete. Fun and open to all, the biathlon promises thrills and spills for a family or group of friends who want to share a new winter experience. If not confident with cross-country skis, snowshoes work, too.

Activity Duration: 2 to 3 hours. Travel Time: 30 mins. Level: Beginner to Expert.

ICE CLIMBING

Learn ice-climbing skills among unbelievable stalactites and ice sculptures. Accessed with technical equipment and a skilled professional guide, this Eleven adventure promises an introduction to an unusual sport in a spectacular environment.

Activity Duration: Half day. Travel Time: 30 mins. Level: Beginner to Expert.

DOG SLEDDING

Get ready for a festive European ride. Take a dog sledding course at one of the ski resorts near the Chalet—perfect for non-skiing guests who want a short yet scenic ride. And if you are more active, learn how to drive the dog sled with a private guide. The beautiful Tignes Lake or Les Arcs forest serve as your training grounds.

Activity Duration: 30 mins to 1 hour (half day in case of driving sledge course). Travel Time: 30 mins. Level: No level required.

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FOOD AND DRINK

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FOOD In France, food and drinks are always top of mind. Hibou tailors experiences to satisfy various tastes.

Whether after local Savoie food or a globally inspired menu, our chef gives you reason to return. We source as much fresh produce locally as possible – your breakfast yogurts and milk come from the independent dairy farm just 100m away. And if you’re a cheese-lover, you’re in the right place. You’ll be spoiled for choice between Beaufort, Tomme de Savoie, fresh goat’s cheese, the list goes on…

DRINK Here, eating without drinking is faux pas. Whatever your tipple, we’ll mix it—from rare wine cepage to typical and homemade Génépi. Made with a local flower which grows between an altitude of 2500m and 3200m in certain parts of the European Alps, Génépi is a ‘digestif’ which is commonly enjoyed after a meal. It has a lovely flavour of herbs and it is a strong alcohol.

France has wines of every style and quality level coming from hunderds of unique appellations across the country. With French winemakers having spent centuries cultivating the grapevine and giving attention to the minute differences between wines made from the various vineyards, its no surprise that France holds the reputation of being on the top wine producers in the world. Allow our resident wine experts take you on a journey of varietals at your next meal.

All house alcohol is included in your stay at Chalet Hibou. We have an excellent selection of craft brews and spirits, and all of your traditional favorites at the Chalet bar. There is also a reserve list available for purchase.

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RESTAURANT RECOMMENDATIONS

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RESTAURANT RECOMMENDATIONS

LE MONAL With three separate eateries under one roof, Le Monal is sure to have something for everyone. Le Bistrot is more casual, serving pizza and burgers, La Table dishes up traditional French fair, and Le Caveau is a wine bar serving grilled meats by an open fireplace. Located in Sainte Foy Village| Travel Time:

5 minute by car

RESTAURANT GOYET

Located in a small and traditional Savoyard town, Restaurant Goyet creates authentic French menus using only locally-sourced and seasonally-fresh ingredients. Located in Villaroger | Travel Time: 10 minute

by car

LA BARAQUE

Chic and cozy, this brasserie serves carefully crafted cocktails, delicious tapas, and often has live music on tap. Located in Val d’Isère | Travel Time: 30 minute by car

LE BLIZZARD

Authentic Savoyard specialties are on the menu at this authentic, intimate restaurant. Proudly serving local products, this is a great spot to enjoy a great meal and wonderful drinks next to a chimney fireplace. Located in Val d’Isère | Travel Time: 30 minute by car

LE GARAGE

Located in the heart of Val d’Isère, Le Garage is spacious and inviting. At Le Garage, generations and styles meet in a festive, sporty, and relaxed environment where everyone is welcome. Located in Val

d’Isère | Travel Time: 30 minute by car LE PANORAMIC

Nestled on the Grande Motte Glacier, the chefs at Le Panoramic craft gourmet cuisine using the finest quality products. Step onto the terrace for a breathtaking 360-degree view of the Alps. This is the premier dining option on the slopes in Tignes! Located slopeside in Tignes

LA MAISON DE LAURENT

Glide over to Italy for the valley’s best pasta and pizza. La Maison de Laurent offers an authentic Italian culinary experience, just a ski trip away. Located in La Thuile Village

LES MARQUISES

Boasting an incredible view, Les Marquises features an outdoor patio where you can enjoy lunch or a drink. This spot is celebrated for its local products, exceptional cheese, and welcoming ambiance

Located slopeside in Sainte-Foy-Tarentaise

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TRAVEL TIPS

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RECOMMENDED TRAVEL INSIGHTS From the moment of your booking, Eleven can answer any questions you may have about the details of your trip. Your Experience Team will contact you to go over any special needs or requests you might have.

The closest airport to Chalet Hibou is the Chambery Airport (CMF), which is about 1.5 hour drive from the chalet. Some commercial Airlines that service this location are Atlantic Airlines, British Airways, and Scandinavian Airlines. Guests may also choose to fly commercially into the Geneva Airport (GVA), or the Lyon Airport (LYS), both of which are about a 2.5 hour drive from Chalet Hibou. Commercial airlines that service these locations include, Aer Lingus, Air Canada, Air France, British Airways, United Airlines, and Emirates among others. Eleven staff is happy to coordinate airport transfers to and from these airports at an additional cost.

Helicopter transfers are also available from several commercial and private airports. Please inquire for exact prices. Those interested in flying by private or charter aircraft can land on the private airstrip at the Lyon, Geneva, Chambéry, Annecy and Albertville Airports.

Alternatively, guests are welcome to arrive by train to Chalet Hibou. The closest train station is Bourg St. Maurice, which is only 20 minutes from our front door. Another option is to arrive at the Chambery train station, which is about a 1.5 hour drive away. Eleven staff is available to pick you up at either train station and take you the rest of the way by car at an additional cost.

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WEATHER AND HOW TO PACK GEOGRAPHY AND CLIMATE Tucked high up in the tiny village of Le Miroir, Chalet Hibou is nestled between the rugged peaks of the French Alps. On and off-piste trails wind past centuries-old churches and snow capped mountains. The weather in the region can change quickly and temperatures vary based on time of day and placement of the sun. You can expect to experience the high-altitude chill both in the morning and evening hours. Crisp mornings give way to abundant sunshine and warmer afternoon temperatures. It is important to be prepared for a wide range of weather conditions. Plan accordingly with plenty of warm layers and rain gear to prepare yourself for cooler temperatures and unpredictable weather.

PACKING LIST WINTER PACKING LIST Ski Helmet Warm ski hat, baseball hat Goggles (high and low-light lenses) Sunglasses Outerwear (ski jacket and pants) Ski boots (alpine or backcountry) Ski socks Gloves or mittens (heavy and lightweight) Warm layers for top and bottom: capilene,

Light puffy jacket for layering Casual clothes for dinner with friends, new & old Athletic clothes – pants, shorts & shirts Bathing suit and appropriate kid’s pool attrire Snow boots

wool, fleece

GEAR THAT ELEVEN PROVIDES Water bottle Sunscreen Chapstick Buff

Hand sanitizer Hand warmers Tissues

Eleven provides all necessary equipment for guided activities, including Dynastar skis, poles, ski boots, avalanche safety gear, helmets, and more. If guests prefer to use their own equipment, they are welcome to bring it.

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NEED TO KNOW

CURRENCY EXCHANGE

ENTRY REQUIREMENTS

As a member of the European Union, France uses the Euro as its sole form of currency. The US Dollar is not accepted in France.

For visitors, entry requirements differ slightly depending on place of birth, length of stay and what items accompany the traveler. All persons entering France must travel with a passport that is three months or more from expiration beyond their planned date of departure from the Schengen Area. Travelers should also have in their possession a return or onward journey ticket, and proof of funds to support the traveler during their visit. Tourist visas are not required for stays under 90 days.

CASH AND CREDIT CARDS We suggest you take some cash in the form of Euros to France for taxis, tips, and other items if you will be spending any time in the country before or after your Chalet Hibou experience. It is also recommended that you notify your credit card companies that you will be traveling internationally.

Visa and Mastercard are usually accepted at restaurants, hotels, and tourist attractions in France. Smaller shops and markets in the country sometimes only take cash.

Tips and gratuities are usually only taken in cash.

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LOCAL LANGUAGE The official language of France is French.

CELL SERVICES Check with your cell phone provider before your trip to see if they provide international service in France. Some companies have inexpensive travel plans that will give you full cell phone service while traveling internationally, but you have to sign up before you leave.

ELECTRICAL CURRENT

GRATUITIES AND TIPPING

Electrical outlets in France and at Chalet Hibou deliver power at 220-240 volts. This is much stronger than most North American sockets, which typically deliver 110-120 volts. Plugging a North American device into an outlet in France could result in damage to the item or start a fire. While North American outlets typically use type A or B plugs, outlets in France require type E. We recommend bringing a power adapter for type E sockets to avoid any problems with powering your devices.

Eleven does not impose mandatory gratuities. Tipping the guides and staff is optional, but if you decide you would like to, you will have the opportunity to leave gratuity in the form of cash or add it to your final invoice at the end of your stay.

GENERAL TIPPING STANDARDS Tipping is more of a gesture than an obligation in France. While tipping is not always expected, it is greatly appreciated. Servers often receive from €1 to €3 at a casual cafe to 5 percent of the bill at a higher-end establishment. Bartenders should receive a few Euro per round, depending on the amount of drinks ordered, while tour guides typically receive 15% of the overall bill as a gratuity.

CHECK IN TIME Check-in time is 3 pm and check out time is 10 am at Chalet Hibou. We will do our best to accommodate early arrivals or late departures, but we will not know if this will be possible until close to the date of your stay. Please communicate with the Experience Team to coordinate early or late check-ins and check-outs.

LOCAL TIMEZONE Le Miroir adheres to the Central European Summer Time (CEST) zone.

PAYMENT AND CANCELLATION POLICY Please refer to our website for updated information regarding our deposit and cancellation policy: https:// elevenexperience.com/cancellation-policies

TRIP INSURANCE WE HIGHLY RECOMMEND the purchase of trip cancellation insurance. The Eleven team can help you arrange trip cancellation insurance with Global Rescue. Please ask your sales representative for more information.

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Call Us: +1 800.903.7761 (Toll-Free) +1 970.237.5985 (International) Email Us: Reservations@elevenexperience.com Or visit ElevenExperience.com

JULIE GAIDET | GENERAL MANAGER jgaidet@elevenexperience.com MAGALI ARSAC | LODGE MANAGER marsac@elevenexperience.com EXPERIENCE TEAM chaletexperienceteam@elevenexperience.com

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