2026-2027 EITS Student Technology Guide

ENTERPRISE INFORMATION TECHNOLOGY SERVICES

GETTING STARTED AT UGA: TECHNOLOGY CHECKLIST Helping the UGA Community Through Technology

WELCOME KNOW YOUR UGA MYID Your MylD is the username that’s required to log in to most online University resources.

If you are a student, your MylD was assigned to you when you were accepted into UGA. You should have received an email containing your MyID details.

Your MyID is a personalized combination of letters and numbers assigned specifically to you. Your MyID is different from your UGA ID number (81x number), which is a separate identifier.

MANAGE YOUR MYID PROFILE Complete your MyID Profile.

You can manage your MyID profile by setting up security questions and setting up your identity verification, allowing you to change your MyID password with ease.

COMPLETE YOUR MYID PROFILE AT MYID.UGA.EDU.

MYID PASSWORDS Password Requirements Passwords must be a minimum of 10 characters with three of the following: uppercase letters, lowercase letters, numbers, and special characters (such as, @!#). Passwords cannot contain any part of your name or username. Complete your MyID Profile so that you can change your password on your own.

YOU CAN CHANGE YOUR MYID PASSWORD AT MYID.UGA.EDU.

KNOW YOUR UGA ID NUMBER Your UGA identification number begins with 81.

It’s used instead of your Social Security number to access personal data.

Your UGA ID number appears on the back of your UGACard.

EITS | Getting Started at UGA

GET CONNECTED TO WIFI

Students can also use their UGA credentials to get wireless

Need a wireless connection for your computer or mobile device?

the United States and abroad.

UGA offers two secure wireless networks: PAWS-Secure and eduroam.

PAWS-Secure is available across campus and can be accessed using a valid MylD and password. To access eduroam, students must provide their full UGA credentials with their MyID followed by “@uga.edu” (example: YourMyID@uga.edu) and password.

service when visiting participating eduroam institutions in

No personal access points are allowed in University Housing.

These devices include personal wireless routers, wireless switches or hubs, personal hotspots, wireless printers, or smart home devices. Additionally, TVs, gaming systems, and similar devices cannot connect to UGA’s Wi-Fi and must be hardwired for internet access.

TO LEARN MORE, VISIT GETCONNECTED.UGA.EDU.

CHECK YOUR UGAMAIL Your UGAMail is provided through Microsoft and includes access to your University email, calendar, and tasks.

You can access your UGAMail through the web (ugamail.uga.edu), through the UGA Mobile App, or by configuring a desktop or mobile client to access your account. The University will send official information to your UGAMail account, so be sure to check it regularly.

TO CHANGE YOUR UGAMAIL ALIAS, VISIT UGAMAIL.UGA.EDU OR DIRECTLY VIA MYIDPROFILE.UGA.EDU/UGAMAIL.

Technology Checklist

ENROLL IN ARCHPASS

WATCH OUT FOR PHISHING EMAILS

ArchPass, powered by Duo, is UGA’s two-step login solution.

Phishing emails are emails designed to trick you into replying to them

This two-step authentication process adds an extra

with personal information.

layer of security to help protect your UGA accounts from

Large institutions like UGA are targets for phishing, and getting

unauthorized access. To log in to UGA systems, you will

phishing emails is a daily reality.

need to use ArchPass in addition to your UGA MyID and password.

UGA systems protected by ArchPass will ask you to:

1

Enter your UGA MyID and password.

2

Verify your identity with the Duo mobile app.

A phishing email typically:

1

Threatens to remove your access to a service.

2

Pressures you to take immediate action to keep your access.

3

Includes poor grammar and spelling.

4

Tries to make you react without thinking.

5

Comes from an unfamiliar sender and has a generic recipient.

6

Includes an offer that is too good to be true.

To begin using ArchPass, enroll a smartphone or tablet through the self-service portal at archpass.uga.edu.

Undergraduate students must pay their commitment deposit, and graduate students must accept their admission offer before they can access ArchPass.

Attempting to enroll in ArchPass before completing these steps will result in an error.

Examples of Phishing Scams that you may encounter include: • Employment Scams • Financial Scams • Social Security or Tax Credit/Rebate Scams

Will UGA send legitimate emails that look like phishing scams?

There will be times when legitimate messages must be sent to inform UGAMail users of necessary changes to their accounts.

These may include inactive account removal notices or information about account abuse. UGA will never ask for your password in an email.

Did you receive an email message that looks suspicious?

Send it to abuse@uga.edu for review.

TO LEARN MORE ABOUT CYBERSECURITY, VISIT INFOSEC.UGA.EDU. TO LEARN MORE ABOUT ONLINE SAFETY, VISIT SAFEANDSECURE.UGA.EDU/NETWORK-SECURITY/.

EITS | Getting Started at UGA

DOWNLOAD THE UGA MOBILE APP

MYUGA PORTAL

The UGA Mobile App is the official mobile app for the University of

The MyUGA Portal (my.uga.edu) is a one-stop website that

Georgia, where students, staff, faculty, and visitors can find campus

allows you to access your email and web-based University

resources and learn more about the University.

services.

The app allows users to track buses on and off campus, learn about

It allows you to check your grades, register for classes, and pay

dining facilities, check group study room availability and parking deck

University bills through Athena.

occupancy, and access various academic resources. Using the MyUGA module, students can view their class schedules directly within the app. Additionally, the app integrates with eLC, allowing students to view upcoming class assignments, quizzes, and tests.

The mobile app is free via the App store and Google Play. For more information visit mobileapps.uga.edu.

Once the app is downloaded, make sure to enable push notifications so you can receive important information from around the University!

REGISTER FOR CLASSES WITH ATHENA Athena is the University’s student information system.

In Athena, students can register for classes, pay tuition and fees, view academic and financial aid records, and update personal information.

TO LOG IN, VISIT ATHENA.UGA.EDU.

MICROSOFT 365 AT UGA

GOOGLE WORKSPACE AT UGA

All eligible UGA students receive Microsoft 365!

All eligible UGA students have access to Google Workspace, which

A week before classes begin, new and incoming students will be

account.

able to log in to Microsoft 365 with their UGA MyID and password.

TO ACCESS MICROSOFT OFFICE APPLICATIONS, VISIT UGA.TEAMDYNAMICS.COM/TDCLIENT/3190/ EITSCLIENTPORTAL/KB/ARTICLEDET?ID=154382.

includes several Google collaborative tools linked to their uga.edu

TO ACCESS, VISIT GDRIVE.UGA.EDU AND LOG IN WITH YOUR UGA EMAIL ADDRESS (YOURMYID@UGA.EDU) AND PASSWORD.

TO LEARN MORE ABOUT FREE AND DISCOUNTED SOFTWARE, VISIT SOFTWARE.UGA.EDU.

EMPOWERING YOUR LEARNING WITH GENERATIVE AI TOOLS Unlock the potential of generative AI-driven chatbots, personalized tutoring, and innovative content creation tools.

ADOBE EXPRESS Create with Adobe Creative Cloud anytime, anywhere.

Adobe Express is an online and mobile application for creating graphics, editing photos and videos, working with PDFs, and more. Starting July 2026, all eligible UGA students

ACCESS THE FOLLOWING GENERATIVE AI TOOLS WITH YOUR

will have access to Adobe Express, including templates,

UGA EMAIL ADDRESS (YOURMYID@UGA.EDU) AND PASSWORD:

Adobe Stock images, and easy-to-use design tools. Students

Copilot is Microsoft’s online AI Chatbot: copilot.microsoft.com.

Gemini is Google’s online AI Chatbot: gemini.google.com.

can use Adobe Express to quickly create professional-quality content for classes and projects. To learn more and get

NotebookLM is Google’s AI-powered research and note-taking tool: notebooklm.google.com.

started, visit our Adobe page at adobe.uga.edu and log in with your UGA email address (yourmyid@uga.edu) and password.

WORK VIRTUALLY WITH VLAB

PRINT WITH WEPA

Log in to UGA’s virtual computer lab on or off campus.

Print on the go with Wepa.

The University of Georgia’s virtual computer lab, called vLab,

No space in your dorm room for a printer? Forget to print a class

allows students to access lab software anywhere, anytime via a

assignment? Run out of ink in your personal printer?

web browser on their devices. The vLab gives students access to a

Use Wepa print kiosks, the University of Georgia’s cloud-based

computer lab environment for use on work and personal devices. It allows users to access applications available in UGA computer labs, regardless of whether you are on or off campus. It’s like going to a campus computer lab without leaving your residence hall or home.

TO LOG INTO VLAB, VISIT VLAB.UGA.EDU.

printing service for students!

The easy-to-use kiosks provide students with affordable printing options in more than 60 locations across the University of Georgia campus.

TO LEARN MORE ABOUT WEPA PRINTING VISIT PRINTKIOSK.UGA.EDU.

IMPROVE WRITING WITH TURNITIN Strengthening student writing and academic integrity with Turnitin.

Turnitin offers a suite of tools designed to help UGA students develop strong, original writing throughout the drafting process.

With Draft Coach for real-time feedback in Google Docs and Microsoft Word Online, PeerMark for structured peer review in eLC, Feedback Studio for detailed instructor comments, and the Similarity Report to help identify citation issues, Turnitin supports you at every stage of your assignment.

FOR MORE INFORMATION VISIT CTL.UGA.EDU/TEACHINGRESOURCES/DIGITAL-LEARNING-TOOLS/TURNITIN/.

BORROW TECH WITH TECHNOLOGY LENDING A variety of computing and audiovisual technology is available to students for free through Tech Lending. From laptops and cameras to VR headsets, graphing calculators and more, students can check out items at the Tech Lending desk on the third floor, east wing of

STUDY WITH E-LEARNING COMMONS (eLC) UGA’s online learning management system is called eLearning commons (eLC). Instructors use eLC for course assignments, learning materials, quizzes, class communication, and more.

Each semester, you have automatic access to eLC for your classes.

TO ACCESS ELC, VISIT THE MYUGA PORTAL AT MY.UGA.EDU OR GO DIRECTLY TO ELC.UGA.EDU. FOR ELC INSTRUCTIONAL RESOURCES, VISIT HELP.ELC.UGA.EDU/FOR_STUDENTS.

STAY ON TRACK WITH DEGREEWORKS Are you staying on track for graduation?

the Miller Learning Center. Select equipment is also available at the

DegreeWorks helps students and their advisors monitor

Main and McBay libraries.

progress toward degree completion. DegreeWorks combines

TO LEARN MORE ABOUT TECH LENDING, VISIT LIBS.UGA.EDU/MLC/TECHLENDING.

your UGA degree requirements and your completed coursework into an easy-to-read electronic worksheet that shows how your coursework counts toward your degree.

CREATE WITH THE DIGITAL MEDIA LAB

For more information on DegreeWorks and how to use it

The Digital Media Lab (DML) provides UGA students with access to

reg.uga.edu/academics/degreeworks/.

the latest in multimedia software, and hardware for the creation

to track your progress toward degree completion, visit

and editing of digital media projects.

TO ACCESS DEGREEWORKS, VISIT DEGREEWORKS.UGA.EDU.

LEARN MORE ABOUT TECH LENDING AND THE DIGITAL MEDIA LAB BY VISITING LIBS.UGA.EDU/MLC AND

SCHEDULE ADVISING WITH SAGE

LIBS.UGA.EDU/MLC/TECHNOLOGY/DIGITAL-MEDIA-LAB.

Schedule an advising appointment.

CREATIVE ENGAGEMENT WING Explore your creativity at the Miller Learning Center’s Creative Engagement Wing. Located on the 3rd Floor, West Wing, the Creative

Student Advising and Guidance Expert (SAGE) is UGA’s advising software that allows students and advisors to schedule advising appointments online and provides advisors with various tools for tracking student success.

Engagement Wing is a collaborative partnership between UGA

TO SCHEDULE AN ADVISING APPOINTMENT,

Libraries, EITS, the Office of the Vice President for Instruction, and

VISIT SAGE.UGA.EDU.

the Jill and Marvin Willis Center for Writing. This multi-disciplinary hub has been designed to enrich student learning and includes a Makerspace, Writing Center, Digital Media Lab, a presentation practice lab, podcast studio, and a VR enabled classroom and learning lab.

FOR MORE INFORMATION VISIT LIBS.UGA.EDU/MLC/CEW.

Technology Checklist

MORE TECHNOLOGY SERVICES Get information about software, computer labs, printing and more UGA technology services on our website, eitshelpdesk.uga.edu.

Check the UGA Systems Status page (status.uga.edu) for real-time updates on system outages, service disruptions, and scheduled maintenance affecting campus technology services.

NEED MORE HELP? CONTACT THE EITS HELP DESK The EITS Help Desk can assist you with your tech needs during its operating hours.

The EITS Help Desk is the central point of contact for computing services for UGA students, faculty, staff, and visitors.

COMPLETE THIS CHECKLIST to get started at UGA!

VISIT: eitshelpdesk.uga.edu

CALL: 706-542-3106

INSTAGRAM: @uga_eits

CHAT: hd.support.uga.edu

WALK-IN SUPPORT: 101 Cedar St, Athens, GA 30602

❑ Know your MyID ❑ Complete your MyID Profile ❑ Enroll in ArchPass ❑ Know your UGA ID ❑ Download the UGA Mobile App ❑ Follow EITS on Social ❑ Check your UGAMail ❑ Download Pulse/Log into eLC ❑ Take advantage of Free Microsoft Office 365 ❑ Save EITS Help Desk Contact Information www.eits.uga.edu 101 Cedar Street | Athens, GA 30602-1130