Maintenance Manual by Eickhof Columbaria

Maintenance Manual YOU R COMPLE T E GU I D E TO CO LUMBA RI UM C A RE

EICKHOF

Beauty for Generations From time to time, adjustments may be required to the niche fronts on your columbarium. You may also need to replace a niche front. This manual covers all aspects of the concealed fastening system at the heart of your columbarium. Please instruct every person that is involved with the operation of your columbarium to thoroughly review this manual.

Contents N I C H E O PE R ATIO N Introduction Hardware Detail Removing a Niche Front Overview Niche Front Operation in Detail Temporary Niche Front Adjusting a Replacement Niche Front

5 6 7 8 10 12

S E RVI C E S Introduction Sending Your Niche Front for Inscription Niche Sales Tracker Sheet Bronze Urns for Niches Soft Urns® for the Ossuarium®

15 16 17 18 18

A D D ITIO N A L I N FO Introduction Required Annual Maintenance Management Tips

21 22 22

NICHE OPERATION The beauty and utility of your columbarium is based on our patented concealed locking hardware, an innovative design by Jack Eickhof. This simple, yet secure fastening system is easy to operate and requires only minimal maintenance to ensure a pristine appearance for life. It also allows your columbarium to have a smooth, perfectly flush surface, unencumbered by exterior hardware or rosettes.

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HARDWARE DETAIL EXTERIOR 1 · Key Wrench OF NICHE 2 · Lock Clip 3 · Niche Adjuster 4 · EM Anchor 5 · Brass Square Lock Screw 6 · Shelf 9 7 · Inner Closure Panel 8 · Niche Front 5 9 · Brass Lock Nut 10 · Cement Fiber Board 4 11 · Small Swivel Sockets 12 · Inner Closure Tab 13 · Shelf Angle Bracket

INTERIOR OF NICHE

LOCK BR ACKET

B AC K S I D E O F N I C H E FRO N T

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N I C H E W I T H I N N E R C LOS U R E PA N E L

REMOVING A NICHE FRONT OVERVIEW To remove the niche front, insert the key wrench into the joint on top of the niche front. Engage the brass lock nut, located in the center of the joint, and turn the wrench to loosen the nut and release the front. Review page eight for more detailed process.

KEY WRENCH

BRASS LOCK NUT

JOINT TOP OF NICHE FRONT

INNER CLOSURE PANEL

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NICHE FRONT OPERATION IN DETAIL 1

Position yourself in front of the niche. When removing a niche front, never have the top of the front any higher than your neck or chin. Preferably, the top edge of the niche front should be at waist to chest level prior to removing it.

The key wrench has text and an arrow showing which direction to turn for opening the niche. This text must be facing upward.

Locate the nut in the center of the joint, insert the wrench and turn the nut. Always keep pressure against the niche front with one hand until you have turned the nut enough to release the niche front.

Only let the niche front tip out far enough to get your fingers around the edge of the niche front. When you have a good, firm grasp, lift the niche front out of the opening.

To remove the inner closure panel, turn the inner closure tab until it releases the panel. Grasp the top of the inner closure panel and tip it towards you, then lift the panel out of the groove at the bottom. THE NICHE IS OPEN

To replace the closure panel, place the bottom edge into the groove at the bottom and tip the top edge of the closure panel inward. Turn the inner closure tab until it secures the inner closure panel.

To replace the niche front, set the bottom bolts (#3 on page six) into the swivel socket divots (#11 on page six), tip niche front in and apply pressure with one hand. The individual niche fronts should always be placed back into the same opening they were removed from. If the front is put into a different opening, the niche hardware will need to be adjusted to accept the niche front in the new opening.

8 8

Insert the key wrench and tighten the nut until snug. The niche front will not be loose or wiggle in the opening.

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Insert key wrench, text side up, into joint and remove niche front.

Turn the inner closure tab to a horizontal position to release the panel.

Grasp the edges and remove the inner closure panel. To view this process in a video format please contact us for details by email or phone. info@eickhofcolumbaria.com 800-253-0457

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TEMPORARY NICHE FRONT When a niche front goes out for inscription, a temporary front is needed. Please note, each niche front is set to its specific location. For example, only A6’s niche front will fit into that location. Our temporary niche fronts are designed to fit into any location, with adjustment.

Remove niche front that needs to be inscribed.

Place that niche front on a clean work surface.

Place the temporary niche front next to that niche front.

The spring gives the hardware some play. 10

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Notice the hardware difference.

It allows the hardware to move up and down.

It can also move side to side.

Using those measurements, adjust the corresponding temporary front’s hardware.

With a straight edge pressed against the bottom of the niche front, measure the distance from the base of the stone to the bottom of both bolts with shims.

After the hardware is adjusted, place the temporary front on the niche’s hardware.

BOLT SWIVEL SOCKET Move the bolts horizontally to fit into the swivel sockets.

Move the temporary front side to side until vertical joints are even and flush.

If you require a replacement key wrench or other components, please contact us. 800-253-0457 info@eickhofcolumbaria.com When the temporary front is adjusted, tighten the lock nut. 8 0 0. 253.0 4 57 • W W W. E I C K H O F C O LU M B A R I A .C O M

ADJUSTING A REPLACEMENT NICHE FRONT We understand that accidents happen and sometimes a niche front must be replaced. Replacing a niche front requires adjustments to the hardware on the columbarium cabinet and the niche front itself to achieve the ideal fit. The ideal fit creates even joints on all sides of the niche front and a flush, or plumb, niche front in comparison to the other fronts.

Top row fronts are more challenging to adjust. There are extra steps, listed below the main steps, and the process will be slower. You may want an extra hand for top row niches or niches next to finished surrounds.

P L E A S E R E FE R TO PAG E S I X F O R H A R DWA R E D E TA I L S Remove the niche front above the one to be replaced (or adjusted) for easier access to the hardware. DO NOT move this front’s hardware or position.

1 A

Loosen the Lock Bracket and push it back fully against the shelf extrusion. Lightly tighten in place.

For the Top Row, you will need to remove the niche fronts on the left and/or right, too. You will also need to remove the closure panel where the front will be replaced.

For the Top Row, DO NOT move at this step. Only hold the front against the lock bracket with hand pressure (also in step 7).

If the front is at the far left or right side of the columbarium, it may be possible to reach behind the front to tighten the far side Swivel Socket, or it may be necessary to take the front down and tighten the Swivel Socket without the front in place.

Loosen both Swivel Sockets and make sure they pivot freely, and their bolts move side-to-side in the track. They will tip down slightly; this will be resolved in later steps.

Thread the Niche Adjuster bolts down so the bottoms are approximately level with bolts on the prior front, or one in the same row.

Place the Niche Adjuster bolts in the Swivel Socket divots.

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Lifting gently on the replacement by its top or edge, shift until it is aligned with the front below it (if applicable) both side-to-side and in-and-out. Do not worry about perfectly parallel side joints at this step.

Tip the front back against the lock bracket and lower the lock screw so the front is loose but will not fall. For the Top Row, see step 2A.

Gently tighten the left Swivel Socket in the track with the provided ratchet extension. For niches on the far left or right of the columbarium, see step 2B.

Pivot the replacement front’s right side so it moves in-and-out until the bottom corner is flush with the adjacent fronts.

tighten the right Swivel Socket. For niches on the far left or right of the 10 Lightly columbarium, see step 2B. Loosen the left Swivel Socket and pivot the front so that side becomes flush to

11 the adjacent fronts. Re-tighten the Swivel Socket.

front may no longer be centered in the opening. Repeat steps 6 and 8-11 12 The until the front is centered and flush. This may take some time. each Niche Adjuster bolt so the sides of the front become parallel to 13 Thread adjacent fronts.

For the Top Row, you will need to place the niche fronts(s) to the left and/or right up in their original locations to confirm parallel. Remove again for step 15.

For the Top Row, the replacement front will need to be removed and placed back up multiple times to test these adjustments.

14 Be sure that the front is still loose against the lock screw. For Top Row, NA. 15 Adjust the front up-and-down by threading both Niche Adjuster bolts. the joints are even, loosen the bolt holding the lock bracket while 16 Once holding the front.

17 Pinch the lock bracket to the front and pull until flush at the top edge with adjacent fronts.

18 Tighten the lock bracket bolt. 19 Tighten the lock screw. 8 0 0. 253.0 4 57 • W W W. E I C K H O F C O LU M B A R I A .C O M

SERVICES Ensure your columbarium is beautiful forever with inscriptions from Eickhof Columbaria. We provide consistent lettering and layout every time - from the first niche front that is inscribed, to the last. With our high-quality sand blasting inscription technique and secure shipping box, you can rest assured that your niche front will be returned as a perfect memorial for your client.

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INSCRIPTION INFORMATION S E N D I N G A N I C H E FRO N T F O R I N S C R I P T I O N

Take the niche front that needs an inscription off of the columbarium, then install temporary front.

Fill out the order form that has been provided to you by Eickhof Columbaria.

Place the niche front into the shipping box that is provided to you by Eickhof Columbaria and follow the packing instructions below.

Open box and remove the small center foam piece. Set it aside for step three.

Place your niche front face down inside the foam. All four edges must touch foam.

Place the small foam piece on the back of the niche front.

6 TAPE

Before closing the box include a copy of the filled-out Inscription Order Form.

Seal box with three tape strips, one down center seam, one on left, one on right.

After taping box as indicated above your box is ready for the shipping label.

Send the niche front to us via UPS, USPS, or FedEx.

Once we receive your niche front, we will inscribe it as indicated on your order form. We will complete your inscription within three business days and ship the front back to you.

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NICHE SALES TRACKER "How do we record and manage niche sales?" Maintaining an organized record is key to the success of your columbarium.

9 This system, comes complimentary with

D-16 D-1 D-2

every columbarium or Ossuarium to

C-16 C-1 C-2

simplify record keeping and make the

13 5 sales almost management of your niche

B -16 B -1 B -2

effortless. Easily keep track of what

A-16 A-1 A-2

niches are occupied, available, or sold.

Your Niche Sales Tracker is created specific to your memorial and takes the

ELEVATION ELEVATION

PLAN VIEW

guesswork out of oversight. View your niche inventory at a glance or update a new sale in a flash.

Our Niche Sales Tracker system is easy to use from any device with internet access, giving you the flexibility to view it from any location. It is held safely

and securely in the cloud. Only those provided with the secure link can view

your niche sales. If you need any assistance with your Niche Sales Tracker, contact us!

PLAN VIEW

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SHEET BRONZE URNS FOR NICHES Sheet bronze urns are not included with your columbarium. Selecting the sheet bronze urn as the standard urn for your memorial ensures that two urns will fit in each niche. Our 8” x 8” niches require the use of these sheet bronze urns and hold two horizontally. Fabricated from bronze sheet metal, the sheet bronze urn has a 212 cubic inch capacity.

MEASUREMENTS 5.5" x 5.5" x 7" LEFT items included RIGHT suggested floral display

SOFT URNS ® FOR THE OSSUARIUM ® We’ve developed a line of soft urns for placement in the ossuary. The options range in price from premium to affordable to accommodate a wide audience and an array of budgets.

SATI N U RN S available in multiple colors

GAT E WAY U RN S available in multiple colors

IS L A N D U RN S available in white

For current pricing, to place an order, or more information please visit our website.

www.eickhofcolumbaria.com/urns-inscriptions 18

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ADDITIONAL INFO Take care of your columbarium with annual maintenance and recommended management procedures outlined on the following pages. There are endless options for cremation urns. Our memorials may accommodate other urn styles, but we recommend the sheet bronze urn because it addresses space, economic, and management concerns. We offer sheet bronze urns for niches and Soft Urns® for use with your Ossuarium® memorial.

E I C K H O F C O LU M B A R I A

REQUIRED ANNUAL MAINTENANCE To keep your columbarium beautiful, follow these steps once a year.

Check for loose niche fronts by tapping gently near top center. If any fronts wiggle, tighten with your key wrench.

Sponge or wipe all exterior stone surfaces with warm water and a mild detergent. Rinse with clear water and wipe the stone dry.

MANAGEMENT TIPS Our suggestions for operation and administration of your columbarium.

Utilize one vendor for inscriptions. Set and keep a standard font size, standard depth of lettering, and standard color.

Eickhof Columbaria provides extra niche fronts for future use with the purchase of your columbarium. Additional spare or replacement fronts can be purchased.

Establish Rules & Regulations for your columbarium. An outlined list of policies and procedures will set clear expectations and ensure consistent management of your columbarium and memorial space. This can include what decorations or ornaments can be placed on or around the columbarium.

Adjust sprinklers to avoid your columbarium.

Please contact us for additional cleaning options or a Rules & Regulations template. We’d be happy to assist you with any questions that may arise. 22

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Made in America

Our columbaria are designed and constructed by our expert team at our fabrication facility in Crookston, Minnesota. Each step, from parts fabrication to stone setting, is completed inhouse using thoughtfully sourced materials.

EICKHOF FABRICATION FACILIT Y CROOKSTON, MINNESOTA

Eickhof Columbaria Inc.

PATENT NOTICE

Fabrication Facility 1200 Bruce Street Crookston, MN 56716

Eickhof Columbaria Inc. products are covered under one or more of the United

800.253.0457 info@eickhofcolumbaria.com

technology for its columbaria and ossuaries. Eickhof Columbaria Inc. has obtained several

States & Canadian patents listed at www.eickhofcolumbaria.com/patents/. Eickhof Columbaria Inc. has invested much time, effort and resources into developing patents and/or has filed patent applications on columbaria and related technology, including U.S. Patent 10,125,514, entitled COLUMBARIUM WITH INNER OSSUARY. Under 35

U.S.C. § 271, whoever without authority makes, uses, offers to sell, or sells any patented invention, within the United States or imports into the United States any patented invention

MADE IN MINNESOTA

during the term of the patent therefore, infringes the patent. Eickhof Columbaria, Inc. respects intellectual property rights and expects others to respect its rights.

800-253-0457 www.eickhofcolumbaria.com