Edmunds GovTech Corporate Profile

CORPORATE PROFILE

COMPANY OVERVIEW At Edmunds GovTech, we leverage our experience to enhance your experience.

More than just local government software, we deliver industry-leading services and support to serve you and your community better.

45+

Years of Experience Est. 1972

1,900+ Local Government Agencies Served

26

States Served Pop. <1k to >1mil

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SOLUTIONS OVERVIEW

Financial Management

Revenue Management

Municipal Management

Finance Super Suite Electronic Requisitions Developer Escrow Municipal Dashboard

Utility Billing & Collections Tax Billing & Collections AR & Business Licensing Parks & Recreation Clerk Package Animal Licensing

Permit & Code Enforcement Land Management Work Orders Inventory Control Fleet Maintenance Open Records Request Tracker Data Vault & Hosting

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SOLUTIONS OVERVIEW

Personnel Management

Web Portals

Mobile Apps

Payroll Human Resources Employee Self-Service Portal Attendance App

Municipal Dashboard Web Inquiry & Payment Portal Employee Self-Service Portal Permitting Self-Service Portal Resident Self-Service Portal Vendor Self-Service Portal

My Town App Inspection App Attendance App Work Order & Meter App eRequisition App Inventory App

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OUR E5 IMPLEMENTATION Edmunds GovTech is focused on providing the best-in-class implementation services. Our proprietary, customer-centric, e5 Method implementation process is focused on one thing: providing our customers with the most efficient, thorough, and engaging experience possible.

ENGAGE

EXPLORE

During the Project Planning Phase, projects are reviewed, planned, and scheduled with the clientâ&#x20AC;&#x2122;s designated project manager.

The Client Business Discovery Phase consists of collecting all files and performing a detailed analysis and review of business processes, existing data, and critical business needs.

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OUR E5 IMPLEMENTATION EVALUATE

EDUCATE

EMPOWER

During the Data Assurance Phase, our experts perform a thorough and detailed assessment to ensure quality, accuracy, and business usability.

Training takes place over the course of the entire process; from the moment the project planning begins to post-implementation.

Once complete, we ensure all parties are completely satisfied and feel confident moving forward. The end goal of this process is to empower our clients to become experts in the use of their own system.

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CUSTOMER SERVICE

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OMNICHANNEL SUPPORT We provide the highest level of customer satisfaction by giving our clients an exceptional omnichannel support experience. Through our various channels, we provide our clients with the resources they need, when they need them.

Phone

Website

Live Chat

Webinars

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To continue the education and advancement of our users, we host multiple regional user group conferences throughout the year, free of charge. We also offer a virtual option so our customers can join us right from the comforts of their own computer.

Edmunds Has the EDGE: • Learn Tips & Tricks

• Earn CEU Credits

• Explore New Features & Enhancements

• Network with Fellow Users

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PROVEN SOLUTIONS THAT POWER LOCAL GOVERNMENT