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ISSN 2516-1431

Your Independent Community Magazine Penrith and areas of the Eden Valley

Eden 107

Potfest in the Park Radical Reshape for Local Council Hearts of Oak at Plumpton Cracking Recycling with Communication What Big Eyes You Have?

Eden107.5

Our Office in Devonshire Street might be closed, but we are open for business, just one call away on 01768 862287 or drop us a line sue@asapcc.co.uk Accounts, Payroll, Tax, VAT and Start Ups SPONSORS OF YOUR EDEN LOCAL THIS MONTH

1 Cumbrian Local Publications • Issue No. 161


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Contents Contents & Introduction

Pages 3 - 6

The Benefits of Equity Release

Page

Potfest Throws a Great Post-Lockdown Event for 2020

Pages 8 - 9

Gamblesby Methodist Chapel adapts following Lockdown

Pages 10 - 11

Radical Reshaping of Local Government

Page

Penrith Parking and Improvement Study

Pages 12 - 13

Introducing Benchmarx Kitchens Penrith

Page

Hearts of Oak Cumbria Oak

Pages 16 - 17

Let’s Crack Recycling with Communication

Pages 18, 27 & 28

5 Minutes Spare, One Platform for all

Page

Just One Call, Customer Feedback

Pages 20 - 21

What Big Eyes You Have?

Pages 21 - 22

Puzzle Page Breeds of Sheep!

Page

24

Employment Support Tailored to your Business

Page

25

Pamela’s Scramble for Something by the Seaside

Page

26

Would You Like to Join an Innovated Team?

Pages 28 - 31

Job Slot Current Vacancies

Page

Benchmarx Kitchen Sale

Back Cover

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Eden FM Notice: Eden Local prints various articles, features, and advertisements. Although these appear in Eden FM, any opinions expressed are the opinion of the author, these are not necessarily the opinion of the publisher. ©Copyright Eden Local 2020. The contents of this publication are written specifically for our readers, no part may be reproduced elsewhere without express and prior permission.

Printing: Mugs, photos, posters, leaflets etc.

www.penrithposters.co.uk 01768 899063 4 Market Square, Penrith, Cumbria

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Welcome to our 161st Issue Were you captured by those big eyes on the cover?

do. Being independent as a business doesn’t mean you have to be alone, and in almost 20 years of being involved in local publications, we’ve learnt a lot with existing publications by sharing and recommending each other.

Firstly, a big thank you to many of you who have shown your appreciation for seeing your small independent magazine returning through your doors as we unlock from lock down. A special thank you to the families, who after some racking of their brains, realised my wife Charlotte had missed a word in the word search. Thank you for your call - it was the first of a few!

We still maintain as your local independent family run community magazine, which helps fund your local not for profit community radio station and uses locally based people of all ages to deliver this magazine through your door, just in this statement we find ourselves quite unique in comparison to other local print, TV, radio and social media. Coming back from COVID-19 has been a bit like starting again, and with that time out, it has given us an opportunity to think that when we started producing the magazine again, how would we do it and could we improve it.

For the lady when she saw our delivery chap coming down her path, who waved him away, then when she realised that he was delivering the Eden Local went after him because they needed the answers to the previous puzzle - some would say you couldn’t write it, well I just did!

Like any printed media, we are still in uncertain times now, but from the end of March 2020 compared to what you have now in your hand six months on, we think this is a measure of what we are working towards. In July we started up again, posting your Eden Local to just over 10,000 doors, (all accessible doors in Penrith and 10 villages). We increased to over 20 villages last month and this month we go to over 30 villages. For some it’s a warm welcome back, and to some it’s hello for the first time in a long time. As mentioned last month and throughout the last 10 years, we can only do this through the support of our advertisers and sponsors.

Since we set out, we have seen a number of free local magazines attempt to do what we do. Prior to August this was five; we have seen in the last few weeks this has risen to seven. Some businesses welcome competition, some see can see an immediate impact on their own business when another business tries to mirror what they

Something which one business owner said to me recently, resonated, who is one of a number of local posted publications we are linked with. Like us, as an independent magazine, they work behind the scenes in writing their publication, producing it and then actually posting it just as we do. They agreed that one of the key reasons why we exist and we are sustainable is that we don’t just book in advertising on the phone and take the money, we engage with our customers and advise them.

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We have changed things around a little this month. Over 40 local businesses and organisations have been involved and a lot of volunteers. We have some important local

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news throughout this issue, and have recent press releases on the Penrith Parking and Movement Study on pages 12-13 which involves all current tiers of council in Penrith, which with slight contradiction may be confusing, as Cumbria County Council Cabinet members voted for one Council rather than having 7 district councils in the same week. This is featured on page 11 relating to a meeting which took place on 3rd September, which was less than a week from Eden District Council announcing its moving out of the Town Hall building as it has purchased a new building.

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• • • • • • •

As Eden Local moves forward, we are aiming to get more editorial sponsored and current news, which for many businesses doesn’t just see them advertising, but also shows how valuable their contribution is in allowing us to strike a balance of advertising and editorial, giving you a number of reasons to hang on a page that little bit longer. I would like to thank ASAP Accountants based in Devonshire Street, who is this month’s Eden Local front page sponsor, reminding people that whilst their offices are closed, they are only a phone call away. Prior to setting off with this month’s edition, we did get out of Penrith for a week to Seahouses on the Northumberland Coast, and for the first that I can remember, I actually turned off my mobile for quite some periods during the day. Also, with limited internet access, it was a reminder of Penrith 10 years ago! I know some areas in Penrith are remote and don’t get good internet access. I reflected on this as a positive while I was away. So many are now returning to work and of course thousands of children have now returned to school, however, even in between me writing this and you reading it, things can change.

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unnoticed, is how well many of us have learnt to adapt in so many ways. It’s something I reflected on whilst I was away. What many of us do realise and some are still coming to terms with, is things will probably never be the same, but that doesn’t mean to say we can’t make things even better than they were.

had since getting back has been very positive since returning, and on that note it was the early part of this year that we covered an insight to One Call. As a local magazine posted through doors, we have helped launch over 400 businesses in 10 years, and based on data collected by regulatory authorities, it is becoming very clear that with media, the most trusted out there is the type of printed publication we produce above all others. It’s great to help new businesses, but to assist and help reinforce established businesses locally goes without saying.

For the avid readers and followers, who have got to know a lot about me, my family, friends, the thousands of businesses we have worked with, and the organisations we have supported as volunteers over the last ten years, many of you are aware of my passion for football and my involvement at a local level. Whilst away from all those distractions, I did realise how tired I was and how distracted I can get with my community involvement, which identified itself as a lot of plates spinning or balls being juggled.

For every client we take on, its not just about booking advertising and whilst there is a lot of online feedback for a lot of building trades, we find the best assessment is to actually talk directly to customers and if we can we visit them. If they can spare the time, we do, or discuss their customer experience with them over the phone. It’s very rewarding for us to meet our clients’ customers who are equally proud to tell us how pleased they are with the work carried out. There is more about this on pages 20 and 21.

Pre-season football was drawing to a close; the season at a local level has now started again, however, my voluntary work as a coach with a local team that I have worked with for the last 18 months, sadly I had to reconsider. When I really thought about it, what it meant was that I would dedicate from 5th September to the end of April 2021 about 20 hours week. Two days before leaving for our holiday, a player, one of many of them who are good friends was injured with a multiple break. As I stood there waiting for the ambulance, I then counted how many ambulances I had waited for in a year and how many players had visited the hospital in that 18 months. Now Garry, who I just spoke to, is on his way back to recovery and I’ve promised him a day’s fishing hopefully before the winter, and I know everyone who was at that match will be sending him their best and staying in touch.

As you will see, we do have quite a few new ideas this month. One of my favourites from the front page and on pages 21 to 22 is a regular feature now on Wildlife in Cumbria, working with various local and nationally based societies and organisations. Our next Eden Local will be out early October, available online late September. At the same time, our publication Border City Times commences delivery in CA1, CA2 and CA3 postcodes of Carlisle. Let’s stay busy shall we? Until next month, take care and stay safe. Lee

Whilst away, I did then decide to hang up my football and resign from the team. It’s difficult sometimes to make these decisions but as I’m involved with so many other voluntary organisations, Eden FM being one, which comes with a 24 hour responsibility 365 days of the year no matter what is happening in the world, I realised my passion for football, as a coach once and still playing had got the better of me in March 2019.

Phone: 01768 862394 Email: lee@cumbrianlocal.co.uk www.cumbrianlocal.co.uk Cumbrian Local Publications Ltd 4 Market Square, Penrith Cumbria CA11 9AX

With those extra hours, I had some thoughts and I’ve spoken to a lot of people. I think my wife knows there will always be a call and its always very hard for me to say no! The feedback we’ve 6


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Potfest throws a great post-Lockdown event for 2020 By Karen Morley-Chesworth

Despite the pandemic forcing many annual events to postpone until next year, the open-air celebration of everything ceramic Potfest in the Park 2020 enjoyed a delayed 20th-anniversary at Hutton-in-the-Forest, Potfest is usually held the last weekend of July. However, the organisers were able to reschedule the event to provide the first festival of its kind since the COVID lockdown. With the stunning backdrop of

Hutton-in-the-Forest, this year's Potfest in the Park was a muchwelcomed event for visitors and exhibitors. Chatting to one stallholder, he said it was the only event he is attending this year, and it was proving to be a great success. More people were visiting and also wanting to buy. He added it was great to be back with fellow potters as the festival circuit is like one big family travelling around the country each summer. Potfest in the Park showed how you could run a safe and enjoyable outdoor event. Each stall had more space, to help maintain social distancing. And it is much more pleasurable to browse and view all the fantastic ceramics on display with the additional room. This year seemed to have a broader range of styles and

inspirations. Lockdown appears to have provided the ceramic artists with time to explore their creativity, as the work on show is fabulous. I love this event and feel this is the best year ever with an amazing range of work on the stalls. It felt like more artists were attending this year, with over 80 taking stalls in the grounds of the historic house near Penrith. I couldn't vote for my favourite piece in the public exhibition, as I couldn't choose just one piece. I especially loved the life-sized flock of ceramic sheep and birds of prey. And as you turned each corner, there were more unbelievable displays. The excellent COVID measures in place, including digital track-and-trace, more space for social distancing and ample

Cumbria24 and eBusinessCumbria together create the online community for people who love, live or work in Cumbria. Our aim is to celebrate and promote what is great about Cumbria. 8


Exhibitors set their stalls in open-sided marquees, and there was ample opportunity to chat to the creative artisan at a safe distance about their work - and buy from some of the best potters and ceramic artists in the UK, from Caithness to Cornwall.

hand sanitisers made this annual open-air event a perfect opportunity to get back to some like normality. With the majority of visitors wearing a face covering, and the organisers providing stallholders with festival branded visors (very smart) everyone was doing their bit to make it as safe a place as possible.

Judging by those walking back to their cars, many had enjoyed the opportunity to buy original pieces. Though there were very light, short spells of rain on the first day, the sunshine came through to show this fantastic festival in all it's glory, with jazz band background music and the delicious aroma of the finest Cumberland sausages on the barbeque in the courtyard. It was the sights, sounds and smells of summer events in Cumbria we 9

have all missed in 2020. It was a wonderful reminder of what a rural English summer is, and an oasis of calm in what has been a traumatic year. Karen is the Web Editor of cumbria24.com and eBusinessCumbria.com and you can follow her on Instagram & Facebook @Cumbria24 and on Twitter @Cumbria_24 for more local news and features.


Gamblesby Methodist Chapel Adapts Following Lockdown Community has been proactive in organising weekly newsletters, service sheets and zoom services which have regularly been viewed by over 100 people. As churches have been allowed to reopen, Gamblesby has held a couple of services and resumed their weekly Tuesday coffees morning so appreciated by many older people. With schools re-opening, the Little Acorns Children’s Creative Christian Club met again on Sunday 6th September. This group of up to 27 children aged 0-11 has been a major driver in securing grants for the refurbishment works. Plans to start a youth group for teenage children have been deferred to early 2021 but remain a hope as lockdown restriction ease.

The coronavirus lockdown has delayed the completion of a £193,000 project to refurbish the Victorian Chapel and School Room to make it fit for purpose. As mentioned in November, last summer they completed Phase 1 spending £130,000 on securing the external fabric and refurbishing the school room to provide modern, disabled friendly facilities. Since then they have secured a further £23,000 in grants and donations leaving around £40,000 to be raised to complete all the works.

As they are limited to the number of people that can attend services due to social distancing, they have received permission from the Parish Council to hold the Harvest Festival on the village green outside the chapel with older people being encourage to drive in and take part from the comfort of their cars. The service on Sunday 27th September at 2pm, will be taken by Revd James Tebbutt the new Chair of the Cumbria Methodist District.

Church treasurer John Slee says ‘We had hoped to secure the remaining funding to allow Phase 2 to be completed this year - this involves refurbishment of the chapel to complete external pointing and stonework repairs, replace rotten plaster and timbers, improve insulation and redecorate. Unfortunately the lockdown has reduced grant opportunities and meant that we are unable to complete all the planned works this year’. Through continued generosity, they have enough funds to complete the external works and to install secondary glazing to the school room. This work is planned to be completed this autumn.

Church Pastor Revd Keith Speck said ‘During these changing times, I am delighted that Gamblesby have found an innovative way to celebrate their Harvest Festival - a thanksgiving service so important to our rural communities. All are welcome to attend’

Fundraising will continue in the hope that the remaining works can be completed in 2021. Anyone wishing to donate money can do so by contacting the Church Treasurer johna.slee@ btinternet.com So what has the church been up to during lockdown. The Ecumenical East of Eden Mission 10


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YOUR FUTURE

B U I LT O N I N T E G R I T Y A N D T R U S T

Last minute news you may have missed Press release first week of September At a meeting of Cumbria County Council’s Cabinet, Members considered and agreed to submit a proposal to government that would see the creation of a single new unitary council for the whole of Cumbria. The new council would replace the existing county council and six district councils with a single authority by 2022 and would be the most radical reshaping of local government for Cumbria since 1974. In moving the paper, Stewart Young, Leader of Cumbria County Council, said that to his memory this marked the fourth attempt at considering Local Government reorganisation for Cumbria. This time prompted by the Minister for Regional Growth and Local Government Simon Clarke. As has been the case previously, there is no consensus on a single way forward, but any individual or combination of authorities are able to submit proposals and we understand discussions are taking place amongst the district councils although we have no further details.

This however is our submission, and the financial case is compelling and important particularly post-Covid and post-Brexit. It is an opportunity to think about how we can rethink our services and community engagement, and this is something scrutiny will be looking at in more detail in the coming months – particularly how the powers of local parish and town councils can be developed. With the current two tier organisation the public are confused about who is responsible for what, and that confusion leads to a lack of accountability and in turn, into a lack of engagement. This potential reorganisation of Local Government in Cumbria also represents an opportunity to revitalise local democracy. The report clearly sets out the range of significant benefits that a single new council would bring, and can be found here: councilportal.cumbria.gov.uk/ieListDocuments. aspx?CId=117&MId=11387&Ver=4 11


Potential improvements shortlisted in the Penrith Parking and Movement Study The Penrith Parking and Movement Study is a collaborative project between Cumbria County Council, Eden District Council and Penrith Town Council. The project was developed to consider potential options to improve parking in Penrith, whilst seeking to enhance walking and cycling provision between car parks and the town centre, employment areas and the rail and bus stations. The study began in November 2019 by collecting information to understand the use of off-street car parks and to assess the demand for, and use of, onstreet parking provision. Additional information was also available from consultations undertaken by Penrith Town Council and Eden District Council. Face to face surveys were undertaken with people using Penrith’s car parks, and views from a wide range of stakeholders on existing parking and movement issues in the town were captured through an online survey. A workshop was held in January 2020, which provided further opportunity for stakeholders to input into the study. This provided the project team with more detailed feedback on the main parking and movement issues in Penrith and to understand stakeholders’ views on potential solutions to address these issues. The feedback from the surveys, and the review of the collected information, provides a comprehensive assessment of the current situation in Penrith

and the basis to consider the variety of potential improvements required to deal with the identified issues. The assessment of which potential interventions should be progressed and developed was undertaken using an agreed methodology - this involved appraising each intervention on how well it performed against the study’s objectives and a set of performance criteria contained in the advice provided by the Department for Transport. The short list of interventions were then grouped into eight packages, and conceptual designs and strategies have been developed, together with indicative costs, potential sources of funding and proposed methods of delivery. The eight proposed packages are: • Package 1: Additional Parking Capacity • Package 2: Long Stay Parking in Penrith • Package 3: Town Centre Parking • Package 4: On-street Parking (Residential) • Package 5: Penrith Town Centre Improvements • Package 6: Addressing Nuisance Parking • Package 7: Cycling and Walking Connectivity Improvements • Package 8: Travel Demand and Technology Improvements

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Further scheme development will be required by partner organisations working together and further stakeholder engagement and public consultation will be an important aspect of this. The delivery of the interventions is subject to funding being secured. The study provides the evidence - based on a robust assessment and defined methodology - to support the partner organisations in seeking to secure funding and further approval from the partner organisations’ committees will be needed to confirm the allocation of funding. A recommendation will be made to Councillors to endorse in principle the package of improvements, to agree to work together to explore opportunities for funding to deliver the package of improvements, how they should be prioritised and to agree to the establishment of an implementation group to ensure the co-ordinated delivery of the package of improvements. The report will be discussed at the following meetings: • Penrith Town Council Planning 7 September • Penrith Town Council Full Council 28 September • Eden District Council Executive Meeting 15 September • Cumbria County Council Eden Local Committee - 28 September

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While the risks have lessened, procedures still have to be followed to guard against COVID-19. However, the local shopping experience in Penrith is taking on a new vibrancy as our businesses adapt to new ways of working. All partners are pulling together to ensure that the Town Centre experience for local people and visitors is enjoyable. Supporting our local economy is really important so why not ‘stay local and shop local’ and give a boost to the town’s shops, hospitality and leisure establishments. The Town Council’s Youth Advisory Panel are interested in addressing climate change and preserving our natural environment and are currently considering an application to the Woodland Trust for a tree pack for planting in March 2021. This fits well with the Council’s continuing plans for greening the town. If you are aged between 14-25, live in or close to Penrith and you want to get involved, please get in touch with Anna Malina, the Town Council’s Community Engagement Officer at ceofficer@ penrithtowncouncil.co.uk Focusing on greening and the environment, we have provided funding for a short film to illustrate how Penrith has maintained its award winning ‘in bloom’ standards. Despite COVID-19, the town’s volunteer

information please visit Penrith Town Council’s web site or contact Carol Grey at economicdevelopmentofficer@ penrithtowncouncil.co.uk

gardeners have done a fantastic job over the past months caring for their existing projects as well as developing innovative new ideas, albeit at a safe social distance. The short film will supplement entries for awards from Cumbria in Bloom, 2020. Please keep your eye on the Penrith in Bloom Facebook page to keep up to date with what’s happening and to view the showcase video . The Town Council is supportive of the work of local community and voluntary groups and charities operating within the Town and offer one-off community grants to such groups. Applications are welcomed at any time, however if received by 30th September 2020, they will be reviewed at the October meeting of the Community Culture and Economic Growth (CCEG) Committee. For more 14

We recognise that Penrith residents have strong views. We also know very well that people often see things from different viewpoints and that mutual respect is needed to engage in the kind of positive dialogue that leads to positive outcomes. The Town Council wants to listen to local voices and to this end have set up ‘Your Ideas,’ a new easy to use digital ‘dialogue’ tool that offers a platform for setting initial ‘challenges.’ The platform then provides opportunity for all those interested to outline their ideas and opinions related to a specific challenge, to also comment on ideas suggested by others and/or even grow new ideas from them. A collaborative approach will help us identify and prioritise the best and most important areas to focus on and develop the best actionable plans. If you want to find out more including how to register and use ‘Dialogue,’ details can be found at yourideas. penrithtowncouncil.co.uk Unit 1, Church House, 19-24 Friargate, Penrith, Cumbria, CA11 7XR 01768 899 773 office@penrithtowncouncil.co.uk www.penrithtowncouncil.co.uk


Hearth & Home (Cumbria) Ltd

colour and texture, ensuring you have a Home Magazine finish – see the photos of just 2 of our stunning installations. Our main suppliers are Woodwarm, Dean Forge, Clock, Stovax/Gazco, Burley, Contura, Morso, Dovre, ACR, Yeoman, Focus Fireplaces and RO Arnolds although, we also use others, meaning that whatever your dream is, we can make it reality! Call into the Showroom for a no obligation chat. We have already begun our Pre-Winter Installs and we are very busy so if you are thinking of your own install before Xmas, get booked in quickly to avoid disappointment.

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Hearts of oak

Cumbria Oak isn’t just a family business, it’s a business that treats its customers as if they were family

E

stablished in 2007 by father and son team Robert and Graham Whiteley, Cumbria Oak has grown into one of the biggest suppliers of oak furniture in the county. Robert’s wife Gillian has joined the business too, with the rest of the team of ten having been with Cumbria Oak for at least five years. It means that customers get to know and trust the staff in the shops as well as the delivery team of Mike, Brendan, Andy and Shaun.

Trust is important when people are coming into your home. Cumbria Oak offers a service whereby beds and wardrobes are assembled in the room they’re destined for. They place the furniture where it needs to be and take away all the packaging. The company implements best practice in Covid-19 safety precautions with the team wearing gloves and face coverings while in customers’ homes.

Delivery times across Cumbria are short – generally just two-three weeks after customers have made their choices from the extensive collections of quality oak and painted furniture on offer. For those in the south, the Kendal store may be the most convenient, while the original store at Plumpton, near Penrith, is a destination in itself. Based alongside The Pot Place garden centre and café, it is well known to travellers on the M6. 16


Graham says: “Many of our customers are on their second or third home so know what they are looking for. We offer a vast range for them to choose from and most people who visit will buy from us. What is important is the level of service they receive. That’s what makes us stand out.”

With more people seeking to shop local, the feelgood factor of support-ing a Cumbrian business comes with reassurance: that choosing Cumbria Oak means buying from an established and reliable family firm with customer service at its heart. PENRITH SHOWROOM As well as dining tables and chairs, dressers and storage, TV units and coffee tables, office furniture, beds, wardrobes, chests of drawers and bedside tables, Cumbria Oak also provides all the finishing touches for a room including rugs, clocks, lighting, mirrors, baskets and soft furnishings. All the collections can be viewed on cumbriaoak.co.uk, where customers can also check current opening hours.

Station Yard Plumpton Penrith, CA11 9PA Tel: 01768 894528 KENDAL SHOWROOM 35 Wildman Street Kendal, LA9 6EN Tel: 01539 729174 Monday & Tuesday - By appointment only Wednesday to Saturday 1000 - 1700 Sunday 1000 - 1600

www.cumbriaoak.co.uk 17


Let’s Crack Recycling with Communication - Is the answer in the bin?

Recently I spoke to a Cumbrian based waste management company, with a view that next month I hope to continue with a regular ‘Green’ feature to recycle more, reduce waste and hopefully through regular tips and advice, we can all do our bit. This feature will run for 12 months! There have been number of stories about how as a District, the Town and the villages can reduce their carbon footprint, and some have criticized or raised the point and questioned with a place as small as the Eden Valley, how can we really make a difference? As a local community magazine, we can only try and get information where many have failed.

According to a recent report, Letsrecycling.com household dry recycling was up 30% in lockdown, and during this period, it saw both the volume and composition of household waste shift to levels seen during a “traditional Christmas period”, with some local authorities seeing a 30% increase in dry recycling volume. With many people working from home and businesses reducing their output, especially in the hospitality sector, more plastic and glass in particular has been sent for recycling from households.

With regards to food waste, in some urban areas it was reported as a reduction in food waste volumes, attributed to a lack of material from restaurants contributing to the drop. Resources charity WRAP, also said in May that the lockdown has led to people being more careful with the food they buy, as household budgets tighten. Who are WRAP? Was my first thought… I’ll be honest, I had never heard of them, so I did an online search and discovered that WRAP was established in 2000. It is a registered charity (no. 1159512) and a company limited by guarantee, registered in England & Wales (no. 4125764). It receives funding from the Department for Environment, Food and Rural Affairs, the Northern Ireland Executive, Zero Waste Scotland, the Welsh Government and the European Union. WRAP were responsible for the development of the "Recycle Now” along with "Love Food, Hate Waste" and "Love your Clothes" initiatives. These aim to help businesses, local authorities, community groups and individuals recycle and reuse more, and reduce food waste. Then I remembered, I even have a recycle plastic tub that was a free promotion with the “Love Food, Hate Waste” on in from an early campaign, so it must have been 12 or more years ago. Continued on page 27

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Cumbrian Local Publications Ltd are committed to working with 5 Minutes Spare in the innovation of new ideas to the benefits of the Community When is a business directory not a business directory? It's an easy question, with a simple answer, but it's even crazier when it takes something so simple to make it work. More questions: • How many directories is your business in and how many of those do you have control over? • Have you ever found a business in a local directory that doesn't exist? • Are you part of a local organisation that wants the best for local businesses, but your directory isn't working? • Would you like access to a Business Directory which you could update?

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Just ‘One’ Call - Customer review By Lee Quinn

We’re back to give you a further insight into One Call, which Darren Wright and his partner and fiancée Laura set up as their business in 2009. In our previous article, which we published in the March Eden Local, the point was made that what separates One Call from other roofing firms, is that their full team of experienced and knowledgeable staff cover all aspects of roofing from the fascia up.

‘We only had the roof replaced by another company three years ago and it’s never been right. We had so many problems with it leaking which caused a lot of internal damage. Darren and his team replaced the roof and also helped complete the job inside with the repairs needed. They arrived on time, were so helpful, so tidy and they finished on time and the cost was as quoted.’ Continued on page 21

You make one call, you get one quote, for one roof, but it’s not just new roofs. It could be new fascias, soffits and guttering, a new chimney or repair, a conversion of a roof, a new or replacement roof dormer; its replacement or repair. So, my job was simply to review some current jobs. The day before print, I spoke to Mr C in Penrith, who following a replacement roof on his property only three years ago, which runs over the extended lounge and hall areas at the front of his property, found it had not been done correctly by the previous roofer. It is a very sad situation and one unfortunately that I hear a lot, where a good price doesn’t necessarily mean a good job. And with the weather around here, in talking to Mr C of Penrith the day before print, he had the following to say after the ordeal he and his wife had been through:

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Mrs C from Stainton said: When employing a tradesman, I look for honesty, knowledge, great service & great price, and One Call came through with all of these things. Look no further for any roof works you need doing! Thank you – we’re delighted with the finished job. Honest & knowledgeable

A very happy customer and happy to discuss how a bad experience became a good one. For One Call we looked at over 40 reviews from customers - all positive, not one negative! Mr S from Plumpton, had this to say: ‘Darren and his team recently carried out a sandstone chimney stack removal and rebuild to include new leadwork and re-slate as required, all of which was carried out in a clean, tidy and polite manner and coming in at a great price. One Call Roofing organised the scaffolding and were also able to recommend another tradesman to carry out repointing of the gable wall. This is the third time of using One Call Roofing and the experience gets better each time. We cannot recommend them any more highly, or as I usually say, One Call Roofing should be your only call. Our thanks to Darren, Laura, Ken and James for a great job done. 100% Satisfied- highly recommended!

As a small publication we have the largest distribution, the highest readership and reach across the Eden Valley. We can’t recommend, but we can share what we have reviewed and seen, and working with our customers, we are happy to share the interviews we have carried out with their customers. When it comes to putting a roof over your head, it should be One Call, for Mr C of Penrith it was. The previous One Call story is available to read online via this link https://issuu.com/edenlocal/docs/ eljan2020 and it’s on pages 14 and 15. If you would like a hard copy they are available to collect from Penrith Posters 4 Market Square, Penrith CA11 9AU

Local Wildlife

The Havest Mouse by Lee Quinn

So, we had the Flutter of Summer with our Butterfly article last month and our Buzz from the Bee article in July. As we get ready for our harvest festivals, these of course may be different from the norm, but out in the country nature carries on. Here in your Eden Local over the next 12 months, whether we are working from home, out for a walk or thinking what we might be pruning and possibly planting for next year, we’ll be looking at wildlife in the area where you live. It was just over a month ago, that I was working late one night and saw our resident Hedgehog come across the road and disappear under the gate next door. Unfortunately, next morning as I looked out and saw him in the road, I felt quite sad. What

do we really know about Hedgehogs? Well, they are declining in numbers, and there is a lot we probably don’t know about locally, relating to wildlife. Whether this be the 40 wild species of mammals resident in Cumbria, the species of birds, or the plants and insects which we probably need to think about, that we just can’t take for granted. There is a reason why we have them. Some are here naturally, some landed 21


from other parts of the world and some just evolved. The future of much of what we see now is key in what we do next.

mice. They are mostly nocturnal, although are active during the day in warm summer months. They build several grass nests throughout a season, for breeding, sleeping and resting. Harvest mice are less active in winter but do not hibernate; they stay close to the ground for warmth and insulation, and store food to sustain them through the winter months.

For this month I have chosen the Harvest Mouse. From my research it is largely restricted to southern Britain and reports in Cumbria are few and far between. It is described as a secretive animal. I discovered last month, a report called Cumbrian mammals - A distribution atlas by Stephen Hewitt, Tullie House Museum, Carlisle 2006.

Its head-body length is 5 – 8cm and its tail length is as long as the head and body. It weighs 5 – 11g and lives for up to 18 months.

The report confirms that there is The Cumbria Biological Records Database at Tullie House Museum. Tullie House Museum operates a local biological records centre covering the county of

Harvest mice breed between May and October, producing several litters in a year. Litters of 3 – 8 pups are born after a gestation of 17 – 19 days, females give birth to 3 – 8 young. The young are weaned by about two weeks. They feed on grass seeds, fruit, berries, grain and sometimes insects in the winter.

Cumbria. Over 300,000 records of various wildlife groups, received from various sources, are stored on computer. The Museum aims to record and monitor the status and distribution of wildlife in Cumbria. The information is used to increase the knowledge of the wildlife of the county and to inform decisions affecting the wildlife and countryside of Cumbria.

You’ll see them, if you’re really clever, in corn fields, hedgerows, reed-beds, brambles, long grass and sometimes open fields. Their main predators are barn owls, stoats, weasels and crows, which we also have in residence around here.

I have spoken to the Cumbria Wildlife Trust and I am now working my way through a lot of national and locally based societies with common goals on wildlife, which will be introduced with our articles over the next 12 months.

Threats to their survival are severe winters and starvation and because of their favoured habitat, farming practices such as combine harvesting and stubble burning; and pesticides have always been a challenge.

With regards to A distribution atlas, here is an extract from the 2006 report; ‘There were two reports he knew of – from Carlisle and Silloth - could have arisen from accidental introductions. There are credible reports of nests found in the Eden Valley around Temple Sowerby and Langwathby and near Carlisle Airport in the 1970s, and also more anecdotal accounts of Harvest Mice in the Rockcliffe area north of Carlisle into the 1980s.

They have survived and Harvest mice were probably introduced to Britain after the last glaciation. They can be quite common locally in some areas, but nationally they rare. At present the UK population is just under 1.5 million. The population trend is unknown generally but thoughts are along the lines that numbers have declined in the last 40 years and they are now rare. They mainly occur in southern and eastern England, with a few records in the Midlands, the north of England and southern Scotland. They are absent from Ireland.

More recently there have been reports of possible Harvest Mouse nests found in the south of the county around Roudsea Wood and Cartmel. One of these nests, from Roudsea Wood, is in the collection of Tullie House Museum and in the opinion of various experts may be that of a Harvest Mouse.

Something which makes it special, not just those eyes, is that Harvest mice shred grasses by pulling them through their teeth and use the strips to weave a hollow nest, about the size of a tennis ball, about 50 – 100cm above the ground and secured to grass stems. It uses its tail to help it climb among the stalks of grasses and other plants.

Did you know? Harvest mice are the smallest rodents in Europe and the only British mammal to have a prehensile tail, able to grasp plant stems as they move through long vegetation. They have a reddishyellow coat with a distinct white underside, small hairy ears and a much blunter nose than other

Next month as we prepare for hibernation, we will be talking hedgehogs. 22


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www.marshallconversions.co.uk • sales@marshallconversions.co.uk 23


Breeds of Sheep Wordsearch COMPILED AND SPONSORED BY QUINN HR

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Thank you to the lady who called me regarding last month’s wordsearch ‘In and About Penrith’, for pointing out that I had missed ‘New Streets’. My apologies to you and your husband!

Rough Fell Ryeland Southdown Swaledale Dorset Horn Hebridean Herdwick Jacob Portland Badger Face Border Cheviot Cotswold Dalesbred

WIN A HERDIE PRIZE How many times can you count the word herdwick in your Eden local? Email the correct answers to info@cumbrianlocal.co.uk. From all the correct answers one will be drawn live in the breakfast show on Eden FM 107.5 FM on Tuesday 29th September straight after the 9am news. The winner will be announced and confirmed in the October Eden Local magazine. 24


Q

HR

Quinn HR - Employment Support Tailored to your Business Quinn HR offers a professional, pragmatic and friendly service at an affordable price. Whether you choose to let us help you on a retained or ad hoc basis, we believe it’s important the support and advice offered is tailored to your business. There are many companies that will offer you support and advice with employment matters by tying you into a contract with them for maybe one, three or five years, but how many of them really understand your business and tailor their service to you? A standard template or standard response may be sufficient in some situations, but that is not only what Quinn HR offers. We like to get to know you and your business and really understand the challenges you are facing and the plans you have. • Maybe you’re a small business that cannot afford to employ an HR advisor, but need advice from time to time? • Maybe you are having problems with an employee or just need to be reassured you are dealing with a situation in the right way? • Maybe you need some simple letters written now and then or more formal employment documents such as staff handbooks, policies, procedures or contracts of employment? • Maybe you need someone to make sure your business is up to date with the latest employment legislation?

The Quinn HR Retainer Service Whilst we are very happy to provide advice on an ad hoc basis, the monthly Retainer Service can be more cost effective. The HR Retainer Service is designed to support you and your team in dealing with HR issues and to give you peace of mind that your business is compliant with employment legislation. For a small, fixed monthly fee, timely, pragmatic advice can be provided to one or more user in your business. You and your team can access advice and support whenever you need it, giving you peace of mind every day. We recognise that managing HR situations in the workplace can take up precious time and often leaves you or your line managers feeling frustrated or unsure about how best to resolve these situations. Some HR issues are ongoing, such as performance, absence, redundancy, policy and procedure implementation and others arise suddenly and unexpectedly, such as misconduct, employee grievances and policy queries. The HR Retainer Service covers all types of HR issues.

Here to Help Let us help and reassure you on an ad hoc basis at an agreed hourly rate, or on a retained basis for a small, fixed monthly fee.

For further information, please email me at charlotte@quinnhr.co.uk or give me a call on 01768 862394 / 07732 556315

Well, whatever you need, Quinn HR is only a call or an email away! We can advise on a range of employment matters and have access to additional, professional HR expertise should it be needed. 25


SCRAMBLE QUIZ Answer the questions and unscramble the initial letters of the answers to find a seaside favourite! 1.

The British city where ‘The Mary Rose’ is conserved.

2.

The chemical element with the symbol H.

3.

What is the surname of the classic cartoon ‘modern Stone Age’ family?

4.

The largest land mammal.

5.

What is being described? ‘…a coherent pattern or image where each component element is made from small regular or irregular pieces of substances such as stone, glass or ceramic…’

6.

The Burj Khalifa is currently the tallest what in the world?

7.

Another name of a snow house or snow hut.

8.

A US National Park famed for its giant, ancient sequoia trees.

9.

A chocolate bar which used to be called a Marathon bar.

10.

A flower of the species Dianthus sometimes called Clove Pink.

11.

It could be a ‘cocktail’, a ‘gamp’ a ‘brolly’ or a song by Rihanna.

12.

Jill ……, the winner of Strictly Come Dancing in 2004.

13.

La fragola, fresa, Erdbeere, fraise – but what is it in English?

14.

The blue that is often associated with denim or blue jeans. Also a colour in the rainbow.

15.

A capital city that is the 13th largest in the European Union and the historical capital of Bohemia. Nicknamed ‘the City of a Hundred Spires’.

16.

The tennis playing younger sister of Venus Williams.

17.

The southernmost continent of the world.

18.

The third highest point in England, its name translates as ‘Pale Yellow Moorland’.

Here are the answers for last month Sunday

Blast off

Star

Comet

Pluto

Solar

Neptune

Venus

Rocket

Earth

Orbit

Uranus

Moon

Mercury

Countdown

26


Continued from page 18 As published on the Love food hate waste.com website run by WRAP, are these two statements: I found LET’S KEEP CRUSHING IT OK, UK? If there’s good to be found in Lockdown, it’s that many of us have had time to stop, pause and think about how we do things. Through the doom and gloom, we’ve had good times on video calls, more mealtimes together with families and housemates and across the UK, we’ve wasted a third less food than we usually would. We’ve saved leftovers, written detailed shopping lists containing only what we need, and we’ve baked a LOT of banana bread. And though lockdown is easing and life is beginning to go back to a form of normal, here at Love Food Hate Waste we’re on a mission to help you to Keep Crushing It and reduce food waste for good.

HOW FOOD WASTE AFFECTS CLIMATE CHANGE With over 4.5 million tonnes of edible food wasted from UK homes every year, it’s not just our bank accounts that are affected by food waste – it’s our planet too. Food production is big business - the process of growing, making, distributing, storing and cooking our food uses loads of energy, fuel and water and this process generates 30% of the world’s CO₂e greenhouse gas levels. With 90% of the UK’s fruit and 50% of vegetables coming from overseas, distribution alone means your green beans could have travelled all the way from Kenya, and your grapes from Greece or Egypt! And the huge amount of resources that goes into the production of all this food amounts to the same amount of CO₂e as 4.6 million return flights from London to Perth! So really, it’s a no-brainer to keep as much

food out of the bin as possible, and to start wasting less and saving more – both money and the environment. And then I found that Eureka moment by accident!

Recycle Week 2020 Date: 21-27 September 2020 Theme: 'Thanking the nation: 'Together - We Recycle' Now in its 17th year, Recycle Week is a celebration of recycling, organised by WRAP under the Recycle Now brand. This year, the theme will be thank the nation for continuing to recycle despite the challenges that COVID-19 has presented, under the banner 'Together - We Recycle'. We want Recycle Week 2020 to recognise the sacrifices that key workers and citizens have made to keep recycling going and create positive change in the world around us. Our recycling and waste key workers have heroically carried on collecting while the world slowed down around them.

Who's getting involved? We are also delighted to announce that major donors have already signed up and are putting their weight behind the Week. Sainsbury’s, Ocado, Co-op, Britvic, Highland Spring, Unilever UK and Ireland, Lucozade Ribena Suntory, Danone, Suez, Ecosurety, PEPSICO and Reckitt Benckiser will be funding activity during the week to help inspire citizens to recycle more of the right things, more often. We'd love to get more donors on board! If you'd like to find out more information about how to become a donor, please contact: PartnerEnquiries@wrap.org.uk.

How you can join us A new Recycle Week partner pack has also been launched for businesses, local authorities and other organisations. This includes more details on the campaign theme, early creative concepts, why you should get involved and how you can get involved during the week. It is free to download on our Resource Library. There are many ways for organisations to get involved with the campaign, including: Using #RecycleWeek on social media 27


107.5 Eden

• Using the iconic Recycle Now swoosh alongside their own logo during Recycle Week • Posting content using the Recycle Week ‘Together - We Recycle’ theme – assets are available in the downloadable resource pack • Embedding Recycle Now’s popular Recycling Locator onto their website • Lighting up buildings, offices, local town halls and other iconic buildings green to show support during Recycle Week • Signing up to the Recycle Week 2020 E-newsletter

Would you like to join an innovative team? As your only independent community radio station, serving Penrith and the Eden Valley on 107.5 FM and on line via www.edenfm.co.uk serving the world, we are also looking for more volunteers. With our youngest presenter aged just nine, I’m really not sure of the age of our oldest presenter, however, I believe he may be 80 plus! We have a diverse team of mixed skills, abilities, knowledge, personalities and ages.

Building on last year In 2019, Recycle Week reached a whopping 16 million people on digital channels alone including an inspirational collaboration with LADbible. An impressive 91 per cent of people who saw the campaign said they recycled more than in the previous year.

For fun, but not for ego, or for that professional step into the world of broadcasting, like those who with the Eden FM experience went on to BBC Local radio, CFM and Radio 1.

If you would like to talk to us about becoming a Recycle Week Donor, please email: PartnerEnquiries@wrap.org.uk.

We are still here after a challenging time. One week away from lockdown, we put a new database of music onto our new play out system which stores and schedules our music. It’s a system that we had tested out on the road for three years at over 100 events which we attended.

Meanwhile, here is a statement from Eden District Council

About Zero Carbon Eden On 11 July 2019, we declared both a climate emergency and an ecological emergency. We have joined over 100 other local authorities across the country in declaring these emergencies. Along with these authorities, including our neighbouring Council, South Lakeland District Council, we commit to act sustainably. This means working to maintain a healthy, clean and green environment now and in future generations.

The system, with some internet wizardry, enables us to deliver via mobile phone direct to the system up to 8 news bulletins per hour remotely, but it has also allowed us to set up and train presenters remotely, who could then access the database and the system so they could do live and pre-recorded shows from home. Falling into the category of Broadcasting and Journalism, it meant that as a community station run by volunteers, we were classified as key workers. With all systems in place and all the procedures in place, our studios remained open. In a normal week, we do have a number of presenters already doing shows from home in Brough, Carlisle, Kirkby Stephen, Penrith and Barnard castle. This dates back to transport cuts made in 2011, which prevented many presenters being able to firstly travel in at weekends, then not get home in the evenings, and then not at all.

For the full details go to https://www.eden.gov. uk/your-environment/zero-carbon-eden/aboutzero-carbon-eden.

Contact details: Contact: Zero Carbon Email: zero.carbon@eden.gov.uk If you are not online and have a dodgy download internet call 01768 817817 for more details on Zero Carbon Meanwhile, who knows how to make some banana bread!

Continued from page 30 28


Job Spot in your Are looking for a

PA to Managing Director

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Full time 35 hours per week (would consider job share) Flexible working between 9 and 5. Monday to Friday We are seeking an enthusiastic person with the relevant administrative skills to support the Managing Director. Some experience required, however, training and development can be provided

We need a Driver and Warehouse person

Further information available on request Salary based on experience

over 25yrs (for insurance purposes)

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We need a Experienced Carpet and LVT fitter

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SUPPORT WORKER - PENRITH AREA THE GLENMORE TRUST

VARIOUS HOURS AVAILABLE - FULL TIME / PART TIME / RELIEF £9.09 ON COMPLETION OF CARE CERTIFICATE OR SELF-ASSESSMENT The Glenmore Trust is a long established organisation and some 30 years later we are still going strong. We support Adults with Learning Disabilities, Mental Health & other associated disabilities. The Glenmore Trust is a local organisation “Enabling people to achieve a life of their choosing”. Support Work is a rewarding job for men & women of all ages, with, or without experience.

If you were to be provided with Training, do you think you are a person who would be able to react to a challenging situation? Do you realise the impact you have on others? Could you encourage people to do things positively so that they are in control of situations themselves? Are you passionate about helping people? Did you answer yes to any of the above? If so we would like you to apply. What we can do for you • 28 Days Annual Leave which will be inclusive of Bank Holidays. • Pension Contributions • Access to free Occupational Health, Counselling & Advice Services. • Fully paid Training to nationally recognised qualifications.

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To Apply - Email: - Christine.woodward@glenmore.org or telephone our friendly team for an Application Pack on 01228 522448. All applicants will be required to complete a DBS and be flexible to work day, evening and weekends on a rota basis. The Glenmore Trust are an equal opportunities employer and are regulated by CQC. 29


Marty Strutt Originally from Colchester in Essex, I moved to West Cumbria 5 years ago. Music has always been a real passion of mine, especially country (from the 90s to the present day and Texas Country/Red Dirt music) as well as 60s, 70s and 80s. The 70s is my thing now though, the soundtrack of my youth! I was 7 – 17 during the 70s and I can honestly say that they were the happiest days of my life. I play drums but not currently in a band. I'd really like to get involved in a 70s band project but time isn't always on my side right now! I used to play in a 50s/60s rock n roll band in Essex, but haven't sat behind a kit on a stage since 2005!

Roger –Twiggy - Day For some specialist shows, to help fill a 24-hour schedule, we also have shows produced in other counties and countries. One of those from Spain is from Roger –Twiggy - Day, formerly a 60’s Disc Jockey who was floating his show on Radio Caroline, who then went to Radio Luxembourg. In 1974 he was the first voice on Piccadilly Radio Manchester, Britain’s fifth commercial station. He helped with the launch of Invictus Radio in the mid 80’s, and from the mid-nineties he did complete quite a tour of regional radio stations. Still involved with regional radio for the BBC in Kent, now based in the Costa Blanca, Spain where he has a regular show on Bay Radio, every Saturday morning you’ll find him on Eden FM. So in case you missed it, we never locked down, but due to restricted travel we did set up a number of presenters via remote access, and with the right equipment they were able to log on and do shows from home. Joining us during lockdown, we’d like to introduce you to:

I've always had a passion for radio too. As a youngster, I used to love listening to pirate radio (Radio North Sea International and Radio Caroline), Radio Luxembourg and Radio 1. Living close to the Essex coast, we used to get great reception from Radio Caroline and the daytime Dutch station Mi Amigo as the pirate ship(s) were anchored just a few miles off the Essex coast. I have many favourite Radio DJs or “Jocks” from down the years but two emerge as all-time faves for me – Kenny Everett and Tony Blackburn. Those guys are, if you like, my heroes! My first real dabble in radio was at Hospital Radio Chelmsford in Essex in the late 90s/2000, where I used to present my own country show GR-8 Country as well as be part of occasional roadshows. Years later I'd find myself at another hospital radio station, Milton Keynes where I used to present MKHR Country and co-host a Double Decade Show (60s & 70s). I did a few “graveyard” shifts on fundraising radiothons too, running shows from midnight until 3am! In 2013 I got a break in country radio and became a presenter with 2Country Radio, a UK based online 24/7 country station 30


where I spent 3 happy years presenting my weekly shows. I became disillusioned with the mainstream country scene because so much of the music in the country charts was becoming too pop orientated for my taste, so my attention turned more towards the Texas Country scene and Red Dirt Music, which I still love to this day. I've made many friends in country radio on both sides of the Atlantic and I got to visit and meet (and talk on air) to a host of an afternoon show at K102 in Minneapolis, while I was over for some country concerts. Nowadays though my main listening pleasure comes from 70s music in all its various forms (I actually don't listen to anything else right now if I'm honest! My Spotify playlists run into literally hundreds of 70s tunes and I'm always watching You Tube!) I'm now lucky enough to be in a position where I am able to share my passion with you, the listeners on my weekly Super 70s Show on Eden FM every Thursday evening and Sunday afternoon. I find that an awful lot of 70s music that I might have been dismissive of back then is actually fantastic music when I hear it again with mature ears! Musically, so much of the 70s was ahead of its time, a lot of it is timeless but yes, there's also a lot of stuff that sounds dated and/or cheesy! But it's the 70s and like any era in music history, it's filled with great music and fascinating characters and I love the fact that I can bring it all to you every week!

Introducing Liam James Hi there, I’m James Tucker, but I go under the alias of Liam James, for my presenter name, on Eden FM community radio station. I’m aged 44 and have a very passionate love of music… and that love of music got me interested in Radio presenting and DJing in various clubs, bars and pubs around the Carlisle area. I love nothing more than bringing the music I love, to others, who I always hope will love it as much as I do myself. There’s nothing better than standing behind a DJ booth and seeing people dancing and enjoying themselves, to the music I’m playing. It’s not quite same with radio presenting, as I obviously can’t see you when you’re listening to my show and of course I can’t see if you are dancing around in your kitchen or tapping the steering wheel in your car. It’s a sense of engagement and my imagination takes care of the rest. I started doing radio work way back when I was about 18, on what was then, hospital radio Echo based at the Cumberland Infirmary and had 2 stints there over the years. I was also in the brief temporary 4 week licence that was City Vibe in Carlisle. Also, I’ve been DJjing in various bars, clubs and pubs around Carlisle, for about 12 years now, including seven years playing rock music, in Carlisle’s then premier rock club, called Club rock. I can DJ to pretty much any genre of music and have a love for many styles. Up until the chaos of the Coronavirus pandemic, I was the Saturday night resident DJ in Carlisle’s Griffin pub and am now just waiting for things to return closer to normal, to commence those nights.

Eden

Away from radio and DJing, I love football, my main club being Newcastle United, and I also love gridiron – the American NFL football. I really like to watch golf too, and have the odd round, where possible.

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I hope to meet some of you all very soon, meanwhile, you can join me every Monday and Saturday afternoon between 2 and 4 pm, on Eden FM on 107.5 FM and online at www.edenfm.co.uk Contact lee@edenfm.co.uk 01768 899107 • www.edenfm.co.uk

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