EBRC Trusted Partners at ICT Spring 2014

ebrc Trusted Partners

Innovate & Conquer the world from Luxembourg

TRUSTED DATA CENTRE, CLOUD & MANAGED SERVICES Discover our awards and certifications

EBRC.COM

So many clouds in Europe...

Who can you trust?

ALIEN CLOUD RISKY CLOUD

PIRATE CLOUD

BLACK BOX CLOUD

GHOST CLOUD

TRUSTED

CLOUD SERVICES

FAKE CLOUD

LEAKING CLOUD

DO IT YOURSELF CLOUD

TRUSTED DATA CENTRE, CLOUD & MANAGED SERVICES Discover our awards and certifications

EBRC.com 5, rue Eugène Ruppert • L-2453 Luxembourg G.D. Luxembourg • Phone +352 26 06 1 • Email : info@ebrc.com

Edito TRUSTED DATACENTRE, CLOUD & MANAGED SERVICES

Yves REDING CEO

Booth H1

www.EBRC.com

Faster, higher, stronger with ebrc

Take Pole Position with EBRC, and EBRC Trusted Partners

TRUSTED

Entrepreneurs, innovative projects, new business, start-ups?

Present us your project!

Switch gear from neutral to first and Boost!

EBRC supports entrepreneurs and companies in the development and the launch of innovative businesses.

From the concept to international success, EBRC teams of experts provide the best professional advises to set-up new businesses and start-up applications.

EBRC, your One-Stop-Shop ICT provider

With more than national & international recognitions, certifications and labels, EBRC contributes to guide and to develop clients’ projects.

EBRC offers a large scope of services enabling clients to stay focused on their business development, compliant with the markets regulations and reducing the Time-to-Market.

In other words, EBRC acts as a facilitator, a loyal and reliable partner and sponsor.

EBRC mission is your success Very present in the financial market at the beginning, EBRC has developed over the year a unique know-how in the design, implementation and operations of critical e-Business and e-Commerce infrastructures and now works with worldwide players from industry, sales, entertainment, gaming, institutions, health, etc.

SERVICES

EBRC.com

Contact us and tell us about your project: boost@EBRC.com

5, rue Eugène Ruppert • L-2453 Luxembourg • G.D. Luxembourg • Phone +352 26 06 1 • www.ebrc.com

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EBRC (European Business Reliance Centre)

Positioning Luxembourg as the European Digital fortress in the heart of Europe Fast growing company with large ambition and a taskforce of 150 employees, EBRC is ideally located in Luxembourg, gateway for companies wishing to develop in the European and International markets.

Your One-Stop-Shop partner providing ICT Trusted Services to boost your business Aware that confidence & transparency are key factors, EBRC provides guarantees at all levels and is involved in international certifications processes.

«We play and act on the International market and are committed to make Luxembourg the place to be when it comes to the digital economy. The company aims at becoming a European Centre of Excellence in the Management of Sensitive Information. To position ourselves as a Trusted end-to-end partner, we offer a wide range of certifications such as ISO 27001, ISO 20000, ISO 9001, ISO 14001,Tier IV and PCI DSS Level 1», Yves Reding, EBRC CEO.

OUR BUSINESS IS ORGANISED AROUND SIX STRATEGIC OFFERS Trusted Advisory Services

Trusted Managed Services

Trusted Cloud Europe

Trusted Security Europe

Trusted Resilience Services

Trusted Data Centre Services

Our international awards recognise EBRC best practices and successes • Best Cloud Service for the Public Sector 2014, EuroCloud • Best Healthcare Advisory firm: IT • Best Healthcare Advisory firm: Organisation & Operations • Best Workplace 2014 • ICT Company of the Year 2013 • Managed Services Provider of the Year 2013 • Best Case with TrustedCloudFactory 2013, eco internet awards - Germany • Best Case Study Example of Cloud Services for the Private Sector 2013, EuroCloud • European Award for Cloud Services 2012, BroadGroup Data Centre Europe - London EBRC’s success is based on our Client’s success. Understanding our customers’ business model is the key.

This can only be achieved through the development of very close working relationships.

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Discover our solutions for your industry

Banking & Finance “Professional of the Financial Sector, EBRC is a Trusted Partner delivering ICT Managed Services to the financial sector and in compliance with all the standards related to the management of sensitive information as defined by the financial services regulator, the CSSF (Commission de Surveillance du Secteur Financier, Luxembourg).”

CIO of a large European Insurance Company

e-Business “EBRC One-Stop-Shop “Trusted Services Europe” give e-Business institutions clear security. EBRC provides us the guarantees for providing solutions, hosting, set-up and management of the whole infrastructure backed up with PCI DSS Level1, ISO 27001, ISO 20000, ISO 9001 certifications.”

CEO of a German e-Payment company, active in the European market

Gaming “If you aim to develop in the European market, EBRC is the Data Centre partner of choice able to offer the most secure and stable environment, availability, lowlatency connectivity, scalability and high bandwidth, crucial criteria to deliver the best gaming experience those players worldwide are looking for.”

Testimonial of a major gaming company, located in Seattle (USA)

BioTech & Health “EBRC TrustedCloudEurope is a very innovating, open, easy and reliable method of access for all the healthcare stakeholders. EBRC proves its TrustedCloudEurope solution is secure for the most sensitive information (biological samples data, DNA, patients records, etc.)”

Eurocloud Europe jury, Best Use Case of Cloud Services for the Public Sector, Paris

Innovation “All start-ups have a common objective to make the ideas meet the market quickly.

With EBRC TrustedCloudFactory, they are able to automate the full life cycle in only a few weeks. TrustedCloudFactory allows the deployment of a customised PaaS, dedicated to their needs and based on standard tools, processes and infrastructures.”

CIO of a Car-Sharing startup, active in the German market and targeting a pan-European development 5

Trusted Services Europe

Trusted Advisory Services

Guidance and advisory in the management of operational risks, information security, business continuity, IT services and IT Outsourcing Our pragmatic risk based consulting approach includes a coherent understanding of your critical business functions, the analysis of risks and vulnerabilities which could impact your operational systems as well as your organisation’s and development’s strategy.

• Governance,

Risk, Compliance Risk Assessment, Business Impact Analysis ISO 27005 certified Risk Managers Information Security Management System (ISO 27001) PCI DSS compliance assistance CISO assistance • Business Continuity Management Based on DRII and BCI best practices BCP strategy Crisis Management • Security Advisory Services Penetration testing (OSSTMM & OWASP) Security & Compliance audits & awareness Forensics Security Log Management

Trusted Managed Services

• Data Centre Advisory Services Physical audit Conception & Design (Tier IV certified Designers) Data Centre performance & efficiency • ICT Outsourcing & Performance Advisory Lean Six Sigma certified engineers ITIL Service Management framework Service Level Management • IT Transformation – Cloud Readiness Assessment Multi-disciplinary team: IT architects, Project Managers, Security Consultants Gap Analysis End-to-end assistance

ICT Agile Services to boost your business “Trusted Managed Services” enable you to boost your core business while EBRC manages the day-to-day ICT operations.

EBRC calls upon 14 years of experience to provide mature and agile ICT Managed Services using ITIL best practices.

Our value added proposition ensures the alignment of the service with the Client’s business needs. Industrialised delivery is a key point in providing efficient & costeffective Managed Services, which are based on our ISO 20000 IT Service Management framework commitments.

• Agile ICT Outsourcing from single component to integrated solutions • Continuous Improvement Program • Performance Management • 24/7 support of critical business processes

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• Project Management : customisation, migration, integration • Service Level Agreement (SLA) & Key Performance Indicators (KPIs) • Dedicated Service Account Management • Vulnerability Management

Trusted Services Europe

Trusted Cloud Europe

Technology as a Service, enabling fast & secure business deployment EBRC’s exclusive “TrustedCloudEurope” includes a full 24/7 service, which gives its clients greater flexibility, security and quality of service.

“TrustedCloudEurope” is operated by EBRC, unique end-to-end provider, in a certified environment (PCI DSS Level 1, ISO 20000, ISO 27001, ISO 9001).

EBRC’s objective is to reduce its Client’s Total Cost of Ownership (TCO) through industrialisation.

• TrustedCloudFactory in partnership with InTech • High Availability Around-the-Clock end-to-end Service • Cloud Security Alliance alignment (CSA) • Security & Risk Management culture (ISO 27001, PCI DSS Level 1) • Managed / Unmanaged offer • Structured and Standardised Services • Deployment models : private, public, hybrid (managed or unmanaged)

Trusted Security Europe

Managed Security Services to safeguard your business EBRC “TrustedSecurityEurope” and its “Managed Security Services” (MSS) enable our clients to focus on their core business while we take care of their IT infrastructure and the related threats to data and communication.

Our value added proposition takes the benefits of the long history of EBRC in Managed Services, where security was already scoped in. The business line is open to any regular business whatever the infrastructure model (premised based, Cloud based).

• 24x7 Service •M onitoring Security • Management Service • Service Level Agreement (SLA) • Dedicated Service Account Management • High Availability

•S ecurity & Risk Management culture (ISO 27001, PCI DSS Level 1) • Based on Tools, Processes and People •B ased on 13 years of experience in the ICT Managed Services using ITIL best practices • Trusted Managed Security Services

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Trusted Services Europe

Trusted Resilience Services

Overcome increasing risks and uncertainty Tomorrow’s world will be based on information. But the future is becoming increasingly uncertain. EBRC’s mission is to provide resilience, agility and “certainty” to its Clients, offering a complete range of ICT tailored services on an “on-demand” basis.

EBRC “TrustedResilienceServices” allows our Clients to rapidly adjust and respond to internal or external threats, especially operational risks, and remain focused on their core business.

• 3 Business Recovery Sites, SLA 2 hours • 1.000 fully equipped workplaces • Trading rooms • Financial Feeds Recovery • Emergency Command Centres • Mutualised Recovery Platforms • Trusted Backup & Recovery Services • Security Management

Trusted Data Centre Services

An advanced ICT environment to support your business EBRC is the sole ICT provider with 3 Tier IV certified Data Centres (Uptime Institute, USA).

EBRC’s 5 interconnected Data Centres (17.000 m2) use the latest technologies and are designed to maximise the security and the availability of critical information whilst ensuring a minimal carbon footprint.

Our offers are scalable from racks to private suites and our dedicated “Trusted Data Centre Services” give a head start to developing your business.

• Multiple Tier IV certified Data Centres • 17.000 m2 of flexible & scalable IT infrastructure •2 4/7 advanced Data Centre Services •3 6 MW power availability • 100% Green energy

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•W orldwide connectivity • Largest neutral Carrier Hotel in Luxembourg •E uropean broadbrand connectivity TERALINK •H igh quality connectivity (low latency)

Trusted Data Centre Services 5 INTERCONNECTED DATA CENTRES HIGHLY SECURE DATA CENTRE ENVIRONMENT

• 3 Tier IV Design Data Centres

Redundant Dynamic UPS Systems up to 2x(N+1)

• 1 Tier IV Constructed Facility Data Centre

36 MW power availability

Worldwide premiere

17.000 m² of flexible & scalable IT infrastructure

Private IT Rooms, dedicated racks & half-racks

• Tier IV certified surface: 15.000m²

24/7 advanced Data Centre Services

High Performance, redundant private network

Flexible and scalable “world-class” hosting solutions Premium design

Tier II +

Tier III +

Tier IV - Design certified Tier IV - Constructed Facility

Tier IV - Design certified

Tier IV - Design certified

Dedicated business suites & shared IT rooms

500 m2

1.000 m2

5.000 m2

5.000 m2

5.000 m2

3.40 m

IT room height

2.30 m

2.70 m

3.40 m

3.50 m

Raised floor

0.20 m

0.50 m

1.00 m

1.00 m

Floor charge

500 kg/m

2

1.500 kg/m

2

1.500 kg/m

1.00 m

Up to 4.000 kg/m

2

Up to 4.000 kg/m2

2

Subject to availability

3

4

5

INTERCONNECTED SITE

INTERCONNECTED SITE

9/2013 − 9/2015

9/2013 − 9/2015

ebrc Resilience Centre Luxembourg South ebrc Resilience Centre Luxemburg West ebrc European Reliance Centre East

ebrc Resilience Centre Luxembourg South ebrc Resilience Centre Luxemburg West ebrc European Reliance Centre East

five eco Datacenter Stars (Interconnected Site) to

ebrc for its above named data centers in Kayl, Windhof and Betzdorf persuant to the audit on 13-14 August 2013.

Cologne, 11 September 2013

Prof. Michael Rotert

Monika Graß

Bernd Dürr

Chairman of the Board

Auditor

Auditor

APPROVED ENERGY EFFICIENT DATA CENTER

INTERCONNECTED SITE

9/2013 − 9/2015 ebrc Resilience Centre Luxembourg South ebrc Resilience Centre Luxemburg West ebrc European Reliance Centre East

eco – Association of the German Internet Industry hereby awards the

Jörg Mißling Auditor

WE ARE SHAPING THE INTERNET.

Harald A. Summa CEO

Association of the German Internet Industry

eco – Association of the German Internet Industry hereby awards the

Datacenter Star Audit rating of

eco – Association of the German Internet Industry hereby awards the

Datacenter Star Audit rating of

five eco Datacenter Stars (Interconnected Site) to

ebrc for its above named data centers in Kayl, Windhof and Betzdorf persuant to the audit on 13-14 August 2013.

Cologne, 11 September 2013

Prof. Michael Rotert

Monika Graß

Bernd Dürr

Chairman of the Board

Auditor

Auditor

APPROVED ENERGY EFFICIENT DATA CENTER

Jörg Mißling Auditor

WE ARE SHAPING THE INTERNET.

Harald A. Summa CEO

Datacenter Star Audit rating of

five eco Datacenter Stars (Interconnected Site) to

ebrc for its above named data centers in Kayl, Windhof and Betzdorf persuant to the audit on 13-14 August 2013.

Cologne, 11 September 2013

Prof. Michael Rotert

Monika Graß

Bernd Dürr

Chairman of the Board

Auditor

Auditor

APPROVED ENERGY EFFICIENT DATA CENTER

Jörg Mißling Auditor

Harald A. Summa CEO

Association of the German Internet Industry

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Association of the German Internet Industry

1

WE ARE SHAPING THE INTERNET.

1. Resilience Centre Luxembourg City 1 2. Resilience Centre Luxembourg City 2 3. Resilience Centre Luxembourg West 4. Resilience Centre Luxembourg South 5. European Reliance Centre Luxembourg East 9

Editus Luxembourg

Please describe your company/activity/business Editus Luxembourg S.A. is Luxembourg’s first local data provider. Leading local search, the company has developed a set of products and services focused on generating leads and providing high-performance communication programs for advertisers. With over 1.7 Million monthly visits, Editus’ websites rank among the most visited local websites.

Please describe your relationship/partnership with EBRC (benefits, technological complementarity, market opportunities, common values, etc.)

Editus has outsourced all its managed services to EBRC and its cloud service. Furthermore, as POST Luxembourg Group subsidiaries, both companies work jointly, each gaining access to new business relations and partnerships as two parts – technology & services – of a unified big data goal.

Please describe your perception of the market (trails, trends, innovations, etc.). Describe your role on the market (expertise, value creation, support to other businesses, etc.)

As stated by McKinsey, “Big Data is the biggest gamechanging opportunity for marketing and sales since the Internet went mainstream almost 20 years ago, particularly because of the unprecedented array of insights into customer needs and behaviors it makes possible.”

Locally, EBRC and Editus join forces and launch Luxembourg’s first big data application: luxembourgdata.editus.lu. EBRC providing a state of the art infrastructure and Editus supplying the data collections as Luxembourg’s reference database provider.

This new service fully meets Editus’ role as a business match maker, turnover developer and source for CRM data enrichment; helping companies to get to know their clients and partners.

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Hugues LANGLET CEO www.editus.lu

CONTACT Email: hugues.langlet@editus.lu Phone: (+352) 49 60 51-222 Fax: (+352) 49 60 56

EMC2

Please describe your company/activity/business EMC Corporation is a global leader in enabling businesses and service providers to transform their operations and deliver IT as a service. Fundamental to this transformation is Cloud Computing. Through innovative products and services, EMC accelerates the journey to Cloud Computing, helping IT departments to store, manage protect and analyse their most valuable asset-information-in a more agile, trusted and costefficient way.

Please describe your relationship/partnership with EBRC (benefits, technological complementarity, market opportunities, common values, etc.)

Over 15% of the worldwide offering of Tier IV Data Centres is concentrated in Luxembourg. A Tier IV Data Centre is the most stringent level of Data Centres, which is designed to host mission critical computer systems, with fully redundant subsystems and compartmentalised security zones.

This is where EMC comes into play within the Trusted Managed Services offering from EBRC. In 2012, EBRC and EMC have signed a major partnership for the EBRC Trusted Backup and Restore Services (TBRS) in EBRC TrustedCloudEurope. The joint solution consists in a unique replicated BackUp solution to EBRC 2 Tier IV certified Data Centres (Uptime Institute, USA).

In addition, due to its PSF Status, the information does not leave EBRC Data Centres in Luxembourg. The encrypted data remains the customer’s property. Both EBRC and EMC already have a track record in the banking industry in Luxembourg but this solution is also very attractive for e-commerce outlets and other companies looking for a secure and fully redundant Bakup and Restore “Pay-as-You-Go” Cloud solution.

Please describe your perception of the market (trails, trends, innovations, etc.). Describe your role on the market (expertise, value creation, support to other businesses, etc.)

EMC believes that to be competitive in the mobile and cloud era, businesses need to redefine themselves as softwaredefined enterprises, offering unique experiences to their customers on mobile devices and providing greater and more timely insight to business users. To achieve this, they must transform their IT infrastructures and operations. The best option for customers is to invest in best-of-breed, integrated technology solutions that take a software-defined approach to infrastructure and are architected horizontally, allowing them to select the market offerings that are right for their unique needs.

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Arnaud BACROS Country Manager EMC Belux luxembourg.emc.com

By building a completely virtualised and automated SoftwareDefined Data Centre, customers will lower the cost of running IT and provide the foundation for faster, more agile IT. This Software-Defined Data Centre provides a seamless cloud environment that can be extended from private cloud to the public cloud, forming a secure hybrid cloud – removing barriers to providing self-service and the highest service levels ever.

To differentiate themselves, customers must build new applications in an agile way, with new platforms, and target those applications at mobile devices. Those mobile devices all need to be managed by IT to secure corporate information, while driving employee productivity and satisfaction. As enterprises start to store and analyse the massive data sets that are available, they will gain new insights about their customers and their business. This requires a “Data Lake” to store these vast amounts of information, and provide the ability to analyse and correlate it. Finally, an adaptive, data-driven approach to security that watches and analyses all activity is required to quickly recognise anomalies and act before it’s too late.

Each company in the EMC Federation - EMC, VMware, Pivotal and RSA - provides unique products, services and expertise to deliver on these solutions. And while most vendors are building vertical stacks with no choice at the layers, our horizontally architected, software-defined approach includes both leading technologies and partner ecosystems to drive the new IT agenda – with customer choice.

D U O L C REDEFINED

EUDCA

THE EUROPEAN DATA CENTRE ASSOCIATION The European Data Centre Association has been established because the Data Centre industry believes that the time has come for it to have an organisation that is able to speak on its behalf and represent its interests. This united voice will give the industry more authority and standing when dealing with the various external bodies that affect the way it goes about its business.

Bernard LECANU Chairman www.eudca.com

Who has set it up?

The EUDCA has been set up by a group of leading companies who operate in the Data Centre industry. These founder members come from a number of European countries, they are drawn from across the various parts of the sector, and they range from major international companies to independent operators.

What is it for?

Its principal role will be to influence public policy at European level to ensure that its members can operate effectively without unnecessary regulation and in a business-friendly environment. The association also has an important function role in explaining to a wider audience its crucial role in the continued development of the digital economy and in ensuring that its major contribution is more widely recognised.

What will it do?

In the sphere of government and regulation the EUDCA’s direct role will be help guide policy in a direction that assists its members and the wider industry continue to develop and grow. In a number of areas the European Union and certain national governments are developing policies whose effect on the industry is not fully understood by those making the polices.

The areas that need to be watched include energy, the environment, and planning. However, financial matters, including taxation, could emerge. The EUDCA will lobby to explain fully the industry’s concerns and position on these matters and to influence policy from the start of its development.

There will be a need to put in place the facility for monitoring the European Parliament and possibly, at times, some of the national Parliaments. Linked to this process is explaining the key role the industry plays in the modern economy. This should position the industry as a force that is prepared to invest, contributes to growth, could provide jobs, and that therefore should not be burdened by unnecessary costs. This means there is an education role for the EUDCA in relation to opinionformers.

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Part of this will be the full use of the modern media in its various forms. It is important that the EUDCA has its set of key messages that it can keep using, accompanied by regular comments on any issue that has an impact on the sector.

Who can be members?

The EUDCA will mainly have members operating within the European Union and Switzerland.

What services will it offer?

Apart from its public affairs and media roles the EUDCA will seek to raise standards across the industry: Professional development for those already working in the industry and training for those seeking to enter the sector.

It might lead to a system of certification contributing to the professionalising of the whole industry.

As the association develops it may offer other professional services that will benefit its members and increase the range of professional advice available.

What does it hope to achieve?

The goal of the EUDCA is to have a single voice that can speak on behalf of the Data Centre industry. There is no body that currently fulfils that function. The member companies will have more weight and power when they seek to influence policy and public perceptions. By having one body covering a wide variety of members, a more strategic approach will be developed to external threats or problems and clear, crisp and coherent messages should then evolve. The EUDCA will make it far easier for the Data Centre industry to explain both its achievements to a wider audience and why it is an increasingly vital part of everyday life in the digital age.

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TRUSTED DATA CENTRE, CLOUD & MANAGED SERVICES Discover our awards and certifications

EBRC.com 5, rue Eugène Ruppert • L-2453 Luxembourg G.D. Luxembourg • Phone +352 26 06 1 • Email : info@ebrc.com

for sale

FLASHiZ

Please describe your company/activity/business FLASHiZ: ‘‘a Solution for the future’’ FLASHiZ, an innovative company founded in 2011 by professionals from the Financial Sector and the Payments Industry strives to simplify electronic payment while reducing costs for both consumers and commercial organisations.

FLASHiZ offers a free, simple mobile application that delivers a secured service of electronic payment via smartphone through a QR code or NFC based system. It enables users to pay in store, online, pay printed invoices and even make peer-to-peer payments. FLASHiZ also offers to merchants an innovative digital loyalty solution directly integrated to payment.

It can be seamlessly integrated to any merchant system, (it just requires a traditional cash platform on the merchant’s side).

Neither the merchant nor the consumers have to invest into further hardware.

This innovation is already accepted in more than 600 points of sales and reached an objective of 12,000 customers in Luxembourg. FLASHiZ is also available in Spain and in France where the company developed a grey labelling mobile payment solution for E.Leclerc retails store. Beyond Europe, FLASHiZ is currently deploying its solution in Asia thanks to a Joint Venture founded in 2013 with the Indonesian Sinarmas Group.

For FLASHiZ, the Cloud was a real MUST to benefit from a “pay as you grow” infrastructure aligned with their business development. The challenge was to find the right Trusted service partner the right platform to deploy FLASHiZ to obtain their Professional of the Financial Sector (PSF) recognition... and that is how FLASHiZ got in touch with EBRC. Please describe your relationship/partnership with EBRC (benefits, technological complementarity, market opportunities, common values, etc.)

A strong partnership EBRC, European Centre of Excellence in the Management of Sensitive Information based in Luxembourg, guarantees a unique “One-Stop-Shop” offering ICT Trusted Services.

In the framework of the PFS status, EBRC meets the requirements of the CSSF, and is therefore allowed to operate ICT services for banks, financial institutions and investment fund companies. EBRC TrustedCloudEurope environment, within EBRC three Tier IV certified Data Centres (unique worldwide), combined with CSA recommendations alignment (Cloud Security Alliance, U.S.A.), ISO 27001 (Information Security standard), ISO 20000 (IT Service Management standard) and PCI DSS Level 1 (Payment Card Industry Data Security Standard) accreditations gave the way to build the 16 final solution.

Alexandre ROCHEGUDE CEO and Cofounder www.flashiz.com

A 6-month-Proof of Concept was carried out in order to give FLASHiZ and EBRC values and feed-backs to adapt the environment with the high level of security and confidentiality requested by the CSSF. The POC was concluded by a successful external audit asked by the regulator validating the solution. All criteria were met to give FLASHiZ the green flag to start their business.

Please describe your perception of the market (trails, trends, innovations, etc.). Describe your role on the market (expertise, value creation, support to other businesses, etc.)

The Strategy behind the Product FLASHiZ is a product with much market potential thanks to the innovative nature of the application and its multi-channel portability. The strategy hidden behind to make it successful can be described as follows: first build the solution to the highest specifications, then integrate a supply network and finally introduce it to the consumers.

The product has stemmed from a very large research and development project, throughout which the software solution was built from scratch with external support of InTech (stateof-the-art development & consulting company).

Cloud Computing has been since day one in the heart of FLASHiZ’s development, offering quick provisioning in line with rapid transactions growth. Now that the product has been launched and attracts a growing number of consumers, the next step is to implement FLASHiZ’s strong international growth plan.

On top of its high-end security level, EBRC TrustedCloudEurope and TrustedManagedServices innovative approach has also been a key element to support FLASHiZ. Specialised in developing long-term strategies for on-going growth, EBRC supports companies in their journey to success.

FLASHEZ, C’EST PAYÉ !

FLASHIZ.COM

Key Performance

Please describe your company/activity/business Accelerate your eBusiness!

Fast websites have higher rankings, visitors stay longer, buy more. Fast websites show improved conversion rates and increased revenue. Key Performance will help you to improve your web (and mobile) monitoring and to achieve and maintain world-class performance by combining best of breed solutions with in-depth skills and many years of experience.

Key-Performance is the preferred supplier for website performance optimisation for many leading brands (Philips, Shell, Heineken, KLM, Peugeot-Citroen, ING, etc. and of course EBRC). We specialise in the following areas: • Performance testing: test your performance to solve an issue or to prepare for an upcoming marketing campaign or as part of acceptance testing • Web monitoring: know for sure that your website is performing well and receive alarms when something goes wrong •S ite acceleration: accelerate your performance without changing the code: CDN, front end optimisation • Competitive benchmarking: compare your performance with your competitors and ensure that you stay ahead • Application performance: we identify bottlenecks across your infrastructure and deep inside your application (PHP, Java, .Net, Sharepoint, etc.)

• Hands On Support: wWe can provide you with performance experts and proven methodologies to work with your internal employees. On-site and remote We are proud partners of the technology leaders in this domain: Keynote, Riverbed, Akamai, CD Networks, NewRelic.

Please describe your relationship/partnership with EBRC (benefits, technological complementarity, market opportunities, common values, etc.)

As a specialist in website optimisation, Key Performance helps EBRC to provide their customers with fast and reliable websites.

As an objective third party, Key Performance measures performance and availability as part of standard SLA reporting.

EBRC uses Key Performance to demonstrate to its customers that a new website is capable of performing well under expected load by simulating realistic load for global locations while measuring customer satisfaction.

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Michel KALIS Managing Director www.key-performance.eu

We take the viewpoint of the end-user, measuring end-to-end, from outside. Using real user data or synthetic load. From anywhere in the world.

Key Performance will help you to identify potential bottlenecks and fix them pro-actively before your customers even notice!

Please describe your perception of the market (trails, trends, innovations, etc.). Describe your role on the market (expertise, value creation, support to other businesses, etc.)

Trends of the market are: • Have web-based applications, also for internal applications • Dynamic websites allowing to personalise per user the content • Keep coherent databases with no need to duplicate those • Increase page size and complexity • More and more far away visitors: North America, Asia/pacific is one click away!

• But all this very often with performance degradation.

We help you to have or keep a fast and reliable website for all visitors.

Measure. Analyse. Improve.

VISIT US! Booth H1 Free website performance test

OpenDataSoft

Marc LAZARD CEO OpenDataSoft is a turnkey SaaS platform designed for smart www.opendatasoft.com and easy transformation of all types of data into innovative Please describe your company/activity/business

services (APIs, data visualizations, real-time monitoring). Its mission: make it easier for anyone to publish, share and reuse data.

Business users daily deal with lots of data but don’t extract all their value. OpenDataSoft helps them monetize their data on the Web and through applications.

With OpenDataSoft, any non-tech user can turn any data into interactive data visualizations and share it everywhere on the Web (social media, website embeds) and into APIs to build innovative business applications.

OpenDataSoft’s approach is unique: • the platform is turnkey and SaaS, making it very easy to launch comprehensive portals in hours • our pricing model is based on usage (data volume and API queries) • our platform allows simple integration into Web and mobile applications • our data visualizations are state-of-the art (automatic generation of maps and graphs, embed feature...)

Founded in 2011 and headquartered in Paris, France, OpenDataSoft powers data sharing portals for customers such as the French Ministry of Higher Education and Research, the Paris Region, the City of Brussels, the French National Railway Company, Veolia, m2ocity.

Please describe your relationship/partnership with EBRC (benefits, technological complementarity, market opportunities, common values, etc.)

OpenDataSoft, EBRC & InTech have developed an OpenData-as-a-Service solution to simplify information access with dedicated expertise and a turnkey SaaS platform: • data is stored in EBRC TrustedCloudEurope, • datasets are published with the OpenDataSoft platform in the secured TrustedCloudEurope environment, • integration and customization are delivered by InTech.

Storage quality, processing & publishing in a single interface, and quick integration are the key elements of the solution.

Customers are guaranteed the highest level of efficiency and security for their data.

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Please describe your perception of the market (trails, trends, innovations, etc.). Describe your role on the market (expertise, value creation, support to other businesses, etc.)

With Web 2.0, a whole new generation of Web interactions has emerged: intuitive interfaces, drag’n’drops, WYSIWYG… Business users are now looking for the same types of features at home and in the work place. They need user-friendly solutions that have been designed for them and not for tech people.

When working with complex data, they also need to instantly understand what the data are about. Data visualizations (charts, maps, graphs…) are key elements in the increasingly data-driven processes and tasks.

Besides, business applications are unavoidable. It is important to ease data integration into these applications, for example with APIs. These fundamental issues are at the core of OpenDataSoft’s development.

Redhat

Please describe your company/activity/business The world’s leading provider of open source enterprise IT products and services More than two decades ago, Red Hat had a spark of an idea—a vision for developing better software. Then and now, collaboration with an ecosystem of IT leaders, open source advocates, developers, and partners creates the perfect foundation for the future of IT—Red Hat® Enterprise Linux®.

But that was just the beginning.

Today, Red Hat is at the forefront of open source software development for enterprise IT, with a broad portfolio of products and services for commercial markets.

That vision for developing better software is a reality, as CIOs and IT departments around the world rely on us to deliver solutions that meet their business needs. Solutions that provide technology leadership, performance, security, and unmatched value to more than 90% of Fortune 500 companies.* Trusted and innovative solutions preparing them for the future of IT. Products and Services Red Hat provides the only fully open technology stack. And with a fully open stack, you are not locked in. You are not limited to a vendor’s vision of your future.

To support its stack, Red Hat provides a variety of services, including award-winning support, consulting, and training.

Please describe your relationship/partnership with EBRC (benefits, technological complementarity, market opportunities, common values, etc.)

EBRC is Red Hat’s mayor Data Centre and Managed Services provider in the Luxembourg area and beyond. At this moment, EBRC is a Red Hat Advanced Solution Provider and a Certified Red Hat Advanced Hosting Partner. The highly skilled and trained technical staff combined with the visionary management has created the ideal surrounding for any cost effective, highly innovating and mission critical challenge.

During the 6 year partnership, EBRC and Red Hat have been offering to our mutual customers an enterprise class alternative on the Operating System, Middleware and Hybrid Cloud level.

This long lasting strong relationship provides an in-depth access to the Red Hat global support services and product management. With the input and feedback of EBRC and their customers, Red Hat has and will be able to address all the customers and EBRC’s needs for current and future projects.

We grow when we share!

Please describe your perception of the market (trails, trends, innovations, etc.). Describe your role on the market (expertise, value creation, support to other businesses, etc.)

Red Hat is a connective hub in a global network of customers, partners, research and academic organizations, and open

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Jim WHITEHURST CEO www.redhat.com

source communities. Bringing these innovative groups together fosters collaboration. And with a wide range of computing requirements, distinct approaches, and differing skills, the result is technology that meets the needs of today’s computing environments more effectively than any one group could have created alone.

Driving Innovation with Open Source We deliver this technology to customers in two ways: 1. Offering commercial products for demanding environments Deploying solutions from Red Hat and its partners helps customers benefit from the best of both worlds—innovative technology coupled with the services, security, predictability, and quality that their businesses demand.

2. Sponsoring freely available open source projects We are experts at collaboration—developing new technology, solving common problems, and sharing the benefits with our customers and partners.

For the past 20 years, the Red Hat open source software development model has produced high-performance, costeffective solutions. Our model mirrors the highly interconnected world we live in—where ideas and information can be shared worldwide in seconds.

This model allows our customers to enjoy the highest levels of technology innovation while remaining aligned with realworld business requirements. Traditional, proprietary software development models cannot match this efficient, rapid, customer-focused method.

Red Hat gives customers the maximum value from their investments by delivering solutions in collaboration with our hardware and software partners. These extensive collaborations connect every aspect of the enterprise, and help customers deploy integrated and certified configurations.

At Red Hat, open source is not what we do, it’s how we do what we do.

Interoperability and cost savings Coupled with our subscription model, open source standardisation results in low entry and exit costs. Our customers can choose the solutions and suppliers that best fit their needs, minimising vendor lock-in.

CIOs and IT departments select Red Hat because we help them successfully deploy secure infrastructures that offer the best return on their investments. Red Hat helps them meet the demands of their businesses with practical, proven solutions.

PRODUCTS AND SERVICES

Learn more: redhat.com

vmware

Please describe your company/activity/business VMware is the leader in virtualisation and Cloud infrastructure solutions that enable businesses to thrive in the Cloud Era. Customers rely on VMware to help them transform the way they build, deliver and consume Information Technology resources in a manner that is evolutionary and based on their specific needs.

Our vision is to radically simplify IT, we are focused on three core strategic initiatives (software-defined Data Centre, hybrid Cloud Computing and Mobility) that will deliver next-generation virtualised infrastructure for Cloud services to all devices.

VMware’s virtualised infrastructure will help you complete the evolution of IT from how you know it today, to IT as a Service - easy, on-demand, self-service access for your business or organisation to applications and data, anytime, from anywhere.

In essence, personalised IT. With 2013 revenues of $5.21 billion, VMware has more than 500,000 customers and 55,000 partners. The company is headquartered in Silicon Valley with offices throughout the world.

Please describe your relationship/partnership with EBRC (benefits, technological complementarity, market opportunities, common values, etc.)

EBRC has a long term relationship with VMware.

When they started their new business unit/activity TrustedCloudEurope, the EBRC Technical team was convinced by the added value and advantages of the VMware Cloud technology.

It’s not the first time that we participate in a common event to demonstrate our strong partnership.

Some customers do already subscribe the quality of our common offering after their first real life experience.

As Cloud is one of the first focus areas of our customers for the next years, we (EBRC & VMware) are well prepared to deliver what Customers need in terms of flexibility, security and cost reduction.

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Luc COSTERS Country Manager Belgium & Luxembourg www.vmware.com

Please describe your perception of the market (trails, trends, innovations, etc.). Describe your role on the market (expertise, value creation, support to other businesses, etc.)

IT organisations face unprecedented challenges. Internal business customers continue to demand rapid delivery of innovative services to respond to outside threats and opportunities. Hamstrung by limited staff and budget, IT struggles to keep up, often exhausting resources simply trying to respond to changing business requests.

In this tense environment, the options have been few: delay innovation that fuels the business or allow business users to procure services without IT oversight that ensures reliability, security, compliance and governance standards are met for the business.

With Cloud Computing and VMware, your organisation can achieve something truly unique. IT can innovate more rapidly while maintaining reliability, security and governance for all applications and services under its control. Your internal IT team can more effectively match external suppliers’ moreefficient business models and public rate cards, and build a scalable, secure and manageable Cloud—your Cloud—that addresses your organisation’s unique business challenges.

Your Cloud accelerates IT so that you can deliver results for your business.

International Certifications & Awards CERTIFICATIONS ISO 9001

ISO 27001

BUREAU VERITAS

BUREAU VERITAS Certification

Certification

INTERCONNECTED SITE

SINGLE SITE

9/2013 − 9/2015

9/2013 − 9/2015 Organizational Security Structural Building Security Supply Security Technical Security

ebrc Resilience Centre Luxembourg South ebrc Resilience Centre Luxemburg West ebrc European Reliance Centre East

ebrc for its above named data centers in Kayl, Windhof and Betzdorf persuant to the audit on 13-14 August 2013.

Cologne, 11 September 2013

Monika Graß

Bernd Dürr

Chairman of the Board

Auditor

Auditor

APPROVED ENERGY EFFICIENT DATA CENTER

Jörg Mißling Auditor

WE ARE SHAPING THE INTERNET.

Harald A. Summa CEO

Association of the German Internet Industry

Datacenter Star Audit five eco Datacenter Stars (Interconnected Site)

Datacenter Star Audit rating of

Association of the German Internet Industry

eco – Association of the German Internet Industry hereby awards the

eco – Association of the German Internet Industry hereby awards the rating of to

Prof. Michael Rotert

★★★★★ ★★★★★ ★★★★★ ★★★★★

Reliance Centre East Resilience Centre South Resilience Centre West five eco Datacenter Stars (Single Site) to

ebrc

for its data center ebrc European Reliance Centre East in Betzdorf persuant to the audit on 13-14 August 2013.

Cologne, 11 September 2013

Prof. Michael Rotert

Monika Graß

Bernd Dürr

Chairman of the Board

Auditor

Auditor

APPROVED ENERGY EFFICIENT DATA CENTER

Jörg Mißling Auditor

Harald A. Summa CEO

WE ARE SHAPING THE INTERNET.

AWARDS & MEMBERSHIPS EUROPEAN AWARD FOR CLOUD SERVICES 2012 BEST REGIONAL EUROPEAN DATA CENTRE FACILITY 2010 BEST MANAGED SERVICES PROVIDER 2009 BEST RISK MITIGATION SERVICE PROVIDER 2009 BEST DATA CENTRE EUROPE OPERATOR 2008

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Best Case Study Example of Cloud Services for the Private Sector 2013 Best Cloud Services for the Public Sector 2014

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Best Case Study for Public Sector Services 2011

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ICT COMPANY OF THE YEAR 2013 MANAGED SERVICES PROVIDER OF THE YEAR 2013 MANAGED SERVICES PROJECT OF THE YEAR 2012 OUTSTANDING CONTRIBUTION TO LUXEMBOURG ICT 2012 BEST COMMITMENT FOR EUROPEAN DATACENTER SERVICES 2011 OUTSTANDING CONTRIBUTION TO LUXEMBOURG ICT 2010 BEST COMMITMENT FOR EUROPEAN DATACENTER SERVICES 2010 BEST INFORMATION SECURITY & DATA MANAGEMENT COMPANY 2009 BEST HOSTING & MANAGED SERVICES PROVIDER 2009 BEST INFORMATION SECURITY & DATA MANAGEMENT COMPANY 2008 BEST HOSTING SERVICE PROVIDER 2008 BEST INFORMATION SECURITY PROVIDER 2007

Best Healthcare Advisory Firm – IT Best Healthcare Advisory Firm – Organisation and operations

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LAURÉAT 2011

TRUSTED DATACENTRE, CLOUD & MANAGED SERVICES

Faster, higher, stronger with ebrc

TRUSTED SERVICES 5, rue Eugène Ruppert • L-2453 Luxembourg • G.D. Luxembourg • Phone +352 26 06 1 • www.ebrc.com

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Best Cloud Service for the Public Sector

ICT Company of the Year Managed Services Provider of the Year

Trusted Advisory Services

Trusted Managed Services

Trusted Cloud Europe

Trusted Security Europe

Best Healthcare Advisory Firm IT/Organisation and operations

Trusted Resilience Services

Trusted Data Centre Services

EBRC.COM The unique service provider worldwide operating 3 Tier IV certified Data Centres