Brand Values

Part Nership

In the trenches together

Partnership means that we’re all about relationships. It means that we see the inherent value in building them, cultivating them, and standing by them through the conflicts and setbacks that inevitably come. Words like relatability, availability, trust, and ownership show we understand that honest relationships are vital to what we do. They’re life-giving and an intractable part of the American social fabric.

What it looks like

We get to know our clients inside and out. When we partner with a nonprofit, they know from the get-go that we’re fully on board with them. Rather than rushing to conclusions or snap judgments, we take the time to learn all about what drives them, their unique vision, and the goals they’re striving for.

Partnering with others by building relationships wins trust. It allows us to be the eager, exceptional, responsive, and irreplaceable guide that sticks around through thick and thin.

What it doesn’t look like

Partnership doesn’t mean pushing services a client doesn’t really need. We don’t manipulate, sugar-coat, or force-feed anything… and we don’t back away from candid conversations which actually build and solidify trust.

Words that brought us here

Reliability, Openness, Dependability, Relationships, Honesty

LARGE-HEARTEDNESS

Give more than you get

Being large-hearted means seeking to give more than you get. It means enjoying time together, lacing work with humor, fun, and generosity, and creating a net positive in all our interactions. Words like magnanimity, warmth, humor, and flourishing characterize our brand of large-hearted conviviality.

What it looks like

We’re generous with our time and considerate of others. We go the extra mile. We make a point of spreading warmth, courtesy, and some humor among our team members and every client we interact with. While we maintain high expectations, speak candidly, and stay on track, we’re the dead opposite of some lifeless row of cubicles filled with time-card punching drones.

We laugh… and if we’re doing it right, we’re fun to be around.

What it doesn’t look like

Tiptoeing around a difficult conversation just to keep up an appearance. Being so eager to please that we overpromise, candy coat reality, or offer something we don’t have the capacity to deliver.

Large-heartedness doesn’t mean showing off how generous we are… or offering grand-sounding solutions that aren’t in a client’s best interest. Large-heartedness is a true expression of who we are, what drives us, and how we interact. Combined with wisdom, shrewdness, and candor, it’s a core strength—not an appearance.

Words that brought us here

Generosity, Belonging, Courtesy, Warmth, Decency, “Go above and beyond”