EAO_MN_I16_Jan11

1 Passenger access 2 Cashier’s desk 3 Fire fighting equipment 4 Passenger access 5 Robot control terminal 6 Blow Out Preventer 7 Helm controls 8 Traffic warning displays 9 Oil refinery equipment 10 Monitoring equipment 11 Emergency vehicles 12 Barcode printer 13 Passenger access 14 Instrumentation

Issue 16 / 02.2011

MARKET NEWS

Market News 16 : 1

Essen municipal transport provider EVAG specifies passenger door access controls from EAO Company Profile Customer: EVAG - Essen local transport authority Application: Passenger access controls Ace code: 3520 EAO Products:

Success story Customer priorities uniformly defined passenger door controls which can easily be operated by all users including the disabled.

■■ Reliability and long service life in all weather conditions.

■■ Clear,

Series 56 passenger access switches

Technical contact:

Detlev Groß

Tel. +49 201 443466

Why did EAO win?

■■ EAO offered a proven product, the Series 56. With millions of existing installations, it’s the world leading design for these applications.

■■ TSI/PRM compliant for easier operation by less able-bodied people.

■■ Offers a service life of between 10 - 15 years in optimal operating conditions.

Customer approval: Yes

Market News 16 : 2

Global supermarket chain ALDI chose EAO to develop control panel for cashier’s desk Company Profile Customer: Aldi - International food and produce retailer with more than 1,750 branches worldwide Application: Cashier’s desk control panel Ace code: 3001 EAO Products:

Success story Customer priorities secure, reliable solution that integrates within cash desk application.

■■ Knowledgeable company who would collaborate with ALDI’s engineering office and its partners.

■■ Capable project management for coordinating sub-supplier assembly.

■■ Robust,

HMI System comprising: Series 71 actuators and contact blocks, stainless steel panel, PCB

Technical contact:

Wolfgang Albiez

Tel. +49 2164 949515

Why did EAO win?

■■ Developed an intuitive, user-friendly control panel with superior quality components.

■■ Clearly demonstrated EAO’s expertise, innovation and efficiency.

■■ Offered high levels of customer support. Frequent on-site visits to get a clear understanding of the application environment.

Customer approval: Yes

Market News 16 : 3

Fire protection experts Fogtec chose EAO’s custom-built intelligent touchscreen display Company Profile Customer: Fogtec - Specialists in fire fighting technology, particularly land-based water mist systems Application: Service panel for Fogtec fire protection systems.

Ace code: 3120

Success story Customer priorities touchscreen controls. No switches.

■■ Environmentally sealed to IP65 and heat resistant.

■■ Plug ‘n’ play integration with wider system through Canbus protocols.

■■ Intelligent

EAO Products: Custom-bult touch screen display CanOpen module

Why did EAO win?

■■ EAO’s reputation within the field of HMIS development.

■■ Quality of technical support from EAO’s HMIS department.

Technical contact:

Wolfgang Albiez

Tel. +49 2164 949515

Customer approval: Yes

Market News 16 : 4

Train refurbishment specialist Nedtrain specifies EAO’s Multi-Tone Sound Module Company Profile Customer:

Success story Customer priorities volume sound module capable of emitting 85dB at 1 metre min.

■■ Must fit within existing recess.

■■ Requires a complete solution including customer-specific stainless steel bracket.

■■ High

Nedtrain Application: Train departure signal.

Ace code: 3520 EAO Products: Multi-Tone Sound Module

Technical contact:

Bart de Mooij, Sales Engineer)

Tel. +31 6 51523072

Why did EAO win?

■■ Able to guarantee 104dB at 10cm, which met Nedtrain’s requirements.

■■ Customised the product with special, non-standard tone sequences.

■■ Special software was created to imitate the sound of the whistle of the train guard.

■■ Excellent customer service and quick response times.

Customer approval: No

Market News 16 : 5

Automation technology experts Sigmatek relies on EAO emergency-stops for critical shutdown

Company Profile Customer: Sigmatek - They ‘research, develop, produce and distribute automation technology’.

Application:

Success story Customer priorities quality, robust build.

■■ Foolproof operation.

■■ PCB mount.

■■ High

Robot control terminal Ace code: 2825 EAO Products: Series 84 Emergency-stop

Why did EAO win?

■■ Wide range of products with well supported technical information.

■■ Quality of technical support.

■■ Supported customer with all requests in accordance to their production needs.

Technical contact:

Helmut Bergmann

Tel. +43 2168 63434

Customer approval: No

Market News 16 : 6

Deep sea instrumentation experts Sonardyne depends on EAO controls for critical BOP application Company Profile Customer: Sondardyne - Specialists in the use subsea acoustic positioning and communications technology Application: Acoustic BOP (Blow Out Preventer) controller system Ace code: 3320 EAO Products: Series 04 illuminated switch

Success story Customer priorities The BOP (Blow-Out Protector) is used to close off subsea wells when other control is lost. EAO’s switches are of critical importance.

■■ Tactile feedback. The switches work dependently - one can only be operated if the other already has.

■■ Visibility of illumination. The units are sometimes used in poor light conditions.

■■ Reliability.

Series 04 flap-guard

Technical contact:

Darren Preston

Tel. +44 01444 236000

Why did EAO win?

■■ Swiss reputation for high quality, totally reliable products.

■■ Design and suitability of Series 04 and flap-guard.

■■ Tactile feedback and illumination.

■■ Excellent customer support in the design-in phase.

Customer approval: No

Market News 16 : 7

Leading boat yard Cantiere Se.Ri.Gi chose EAO rugged controls for Solaris yachts Company Profile Customer: Cantiere Se.Ri.Gi di Aquileia SpA Application: Helm controls Ace code: 3511 EAO Products:

Success story Customer priorities seal to IP67 against water and dirt ingress.

■■ Clarity and brightness of interface.

■■ Aesthetically pleasing, ergonomic design to complement other helm controls.

■■ Environmental

Series 84

Technical contact:

Mauro Graziloli

Tel. +39 035871913

Why did EAO win?

■■ Offered the most appropriate switch with IP67 (front) sealing.

■■ Ability to provide engraved controls with high brightness LED illumination.

■■ EAO’s reputation for supplying superior quality HMI components to the luxury yacht market.

Customer approval: Yes

Market News 16 : 8

Mobile traffic displays specialist Verdego B.V. benefits from EAO’s robust HMI controls Company Profile Customer: Verdegro B.V. Application: Mobile traffic warning displays Ace code: 3414

Success story Customer priorities controls for operating screen display and setting-up the display message.

■■ Robust IP65 switches for use in potentially harsh environments.

■■ HMI

EAO Products: Series 04

Technical contact:

Bart de Mooij, Sales Engineer)

Tel. +31 6 51523072

Why did EAO win?

■■ Offered a wide choice of product within a single range: pushbuttons, selector switches, emergency-stop switches from Series 04 range.

■■ Well established contact with the customer.

Customer approval: Yes

Market News 16 : 9

Italian oil producer Tamoil Raffinazione SpA relies on EAO switches for refinery production equipment Company Profile Customer: Tamoil Raffinazione SpA - ‘Majoroperator in the European oil and gas industry’ Application: Control panel for production equipment Ace code: 3330

Success story Customer priorities quality product available.

■■ Shock resistant and sealed to minimum IP65.

■■ Flush mounting, positive tactile feedback.

■■ Protected against accidental use.

■■ Highest

EAO Products: Series 04

Technical contact:

Mauro Grazioli

Tel. +39 035 871.913

Why did EAO win?

■■ Offered the best quality product for this application.

■■ Provided high levels of expert, technical advice on the suitability of products.

■■ Supported the customer with all requests in accordance with their production needs.

■■ Offered a flap-guard to protect the controls.

Customer approval: Yes

Market News 16 : 10

US instrumentation producer Everise uses EAO components for environmental monitoring equipment Company Profile Customer: Everise Analytical Application: ‘Home’ button for instrumentation and environmental monitoring equipment Ace code: 3312

Success story Customer priorities of use for their customers ergonomic, robust construction.

■■ Reputation of the company supplying them their components.

■■ Reliable supply through wide distribution network.

■■ Ease

EAO Products: R. Series momentary switch, blue ring illumination

Technical contact:

Steve Antoniou

Tel. +1 203-877-4577

Why did EAO win?

■■ Best fit according to their specifications. They were looking for a switch that was metal, illuminated, momentary, integral contact system and had the clean image they envisioned.

■■ EAO had the right product for the application.

■■ High levels of customer support samples were sent overnight with several colors; blue was selected.

Customer approval: Yes

Market News 16 : 11

Emergency vehicles specialist Auto Umbau uses EAO’s innovative engraving techniques Company Profile Customer: Auto Umbau - A company that ‘supplies standard and bespoke solutions to customers who need to modify their vehicles’ Application: Ancillary equipment, emergency services vehicles Ace code: 3504 EAO Products:

Success story Customer priorities The customer needs to build control panels for different types of vehicle without changing the backend PCB configuration.

■■ High definition engraving. Switches are identified by unusual, intricate symbols.

■■ Reliability - switches must perform critical applications within emergency services vehicles.

■■ Modularity.

Series 71 actuators

Technical contact:

Howard Bristow

Tel. 01444 236000

Why did EAO win?

■■ EAO offered the modular Series 71 with its detachable contact block. The contact block is separately soldered to the PCB by a sub-supplier. The customer chooses the front actuator, LEDs and lenses according to the switch functions on each panel.

■■ Offered a silver aluminium engraved pushbutton insert; doesn’t wear off.

Customer approval: Yes

Market News 16 : 12

Printing systems specialist Zanasi s.r.l chose EAO components for barcode printer Company Profile Customer: Zanasi s.r.l - ‘Industrial inkjet printing systems’ Application: Bar-codes printing machine Ace code: 3320 EAO Products: Series 18

Technical contact:

Mauro Grazioli

Tel. +39 035 871.913

Success story Customer priorities as I/O switch for high-level industrial printer.

■■ Fast, attentive service.

■■ Flush mounting, aesthetically pleasing design that looks good against stainless steel casing. Excellent tactile feedback.

■■ Suitability

Why did EAO win?

■■ Wide choice: offered several different suitable products including Series 18, R.Series and Series 44.

■■ Supported technical department during prototyping so the switch could be defined at the same time as the rear panel.

■■ Close customer support: dispatched samples quickly and pro-actively led the customer to the best solution.

Customer approval: Yes

Market News 16 : 13

New SNCF refurbishment project Series 56 passenger access controls are ready for integration Company Profile Customer: SNCF - French National Railway Corporation Application: Passenger access Ace code:

Success story Customer priorities access must comply with TSI/PRM (Technical Specification for Interoperability for Persons with Reduced Mobility).

■■ Passenger

3320 EAO Products: Series 56

Technical contact:

David LeMadre

Tel. +31 1 64 43 37 19

Why does EAO hope to win?

■■ EAO offers a proven product, the Series 56. With millions of existing installations, it’s the world leading design for these applications.

■■ TSI/PRM compliant for easier operation by less able-bodied people.

■■ Offers a service life of between 10 - 15 years in optimal operating conditions.

Customer approval: No

Market News 16 : 14

High-tech Holzworth Instrumentation uses EAO for RF Synthesizers Company Profile Customer: Holzworth Instrumentatiion - A global provider of ultra low phase noise RF Synthesizers, Phase Noise Test Systems and Components Application: On/Off power switch.

Ace code:

Success story Customer priorities of use for their customers ergonomic, robust construction.

■■ Reputation of the company supplying them their components.

■■ Reliable supply through wide distribution network.

■■ Ease

2950 EAO Products: Series 71, Series 61

Technical contact:

Steve Antoniou

Tel. +1 203-877-4577

Why did EAO win?

■■ Versatile contact block system allowed them to have one front-face but different contact configurations for different applications.

■■ Components manufactured in Switzerland: ‘A superior switch for the money’.

■■ Knowledgeable sales reps in the EAO product line.

■■ 3D drawings at eao.com made the switch selection process far easier.

■■ Fast response times to sample request Customer approval: Yes