Increase Customer Retention Ratio using Microsoft Dynamics 365 Customer Service Swipe Left
With Dynamics 365 Customer Service, your organization leverages built-in intelligence that consistently delivers faster, more personalized service to your customers. Why use Dynamics 365 Customer Service?
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21 Provide Rich Self-Service Support Increases Service Agent Productivity Automate self-service with virtual agents and rich knowledge base portals so that you can provide personalized solution to each customers using connected experience. AI driven productivity tools equip customer service executive with the right information at the right time to provide accurate and timely solution to the customer.
AGENT CUSTOMER Optimize Service Operations Resolve issues faster by using AI and rules to classify, prioritize, and assign customer support inquiries from all channels to the most qualified agent. Deliver Proactive Service with IoT Detect and correct problems before your customers even notice with embedded Internet of Things (IoT) signals and alerts. 3 4
Provide seamless, end-to-end experiences within a single solution built on the Microsoft Cloud to deliver consistent, connected support across channels. Earn & Retain Customers for life DYNAMIC 365 CUSTOMER SERVICE SALES & COMPUTER-TELEPHONYTOOLSMARKETINGINTEGRATIONSYSTEMFIELDMANAGEMENTDOCUMENTSOFTWARESERVICEMANAGEMENTSOFTWAREERP To view purchasingcustomerdetailsTocreate,search&editdocuments To schedule field service visit To track information on products, & services, customer orders & invoice details To initiate & accept customer calls
A HAPPY CUSTOMER MIGHT TELL A FRIEND, BUT AN UNHAPPY ONE WILL TELL THE WORLD After all, customers are the fuel that keeps your organization up and running. Just as low-quality fuel can damage an engine, unsatisfied customers may very likely bring down the sales and business of yourwww.dynatechconsultancy.comcompany.sales@dynatechconsultancy.com