Site Guide 2627 Castle Gate Haus test upload

Dwell Property Guide Dwell Property Guide

CASTLEGATE Haus 2026 - 2027

2026 - 2027

Complete Your Room Inventory Once Checked-in

Dwell Property Guide

CONTENTS

03

Welcome to Dwell Castle Gate Haus !

04

Important Info

05

Amenities & Facilities

06

Recycling and Waste

07

Getting Connected

08

Fire Safety

09

Settling into uni life

10

Become A Content Creator

11

Follow Dwell and Meet Others on Socials

12

Download The Dwell App

Dwell Property Guide

Welcome to Dwell Castle Gate Haus!

Reception & Contact Info Monday - Friday

0115 695 0307

9:00AM - 5:30PM

castlegate.haus@dwellstudent.co.uk

Meet The

Team

Nygel

Accommodation Manager

David

Maintenance

Jessica

Housekeeping

Sarah

Accommodation Assistant

Visit Your Dwell Student Portal here Updating Your Details

Ensure that you have updated your family, friends, banks and other online accounts for deliveries to your new address Name Flat number/Room eg Flat 103-D Dwell student living - Castle Gate Haus 33-34 Castle Gate Nottingham NG1 7AT

For any changes, please contact your site team

Follow Our Social Media @DwellStudentUK

@DwellStudentUK

DwellStudentUK

03

Dwell Property Guide

Important Info

Rent Date Reminders:

Did you get locked out?*

Paying In Instalments:

on Speak to our Security Team call them 0115 695 0307 Mon - Fri 5:30PM - 8:00AM Sat - Sun All day s *Fees applicable for lost keys and fob

• 24th September • 7th January • 22nd April

Guests

Parcel Delivery

All parcels should be delivered to the following address with your name and flat number (please use the name you booked with on your dwell account)

If you have friends and family coming to visit or stayover, please notify the site team and your flatmates.

Dwell student living - Archer House

Kindly note no guests under the age of 16 are allowed to stay overnight.

33-34 Castle Gate Nottingham NG1 7AW Bring any form of ID when collecting your parcel

Insurance

While the Dwell team ensure s a safe and secure environment for our residents , we are not responsible for your person al property.

Student Contents Insurance has been purchased for you under ' Howdens Ins urance'.

Register with a GP

Check your coverage here

Don’t forget to register with a GP (doctor) when you’re new to the city or the UK. It’s free and ensures you can get medical advice, treatment, and prescriptions whenever you need them. It’s best to register as soon as you can so you don’t have to

Text 'SHOUT' to 85258 24/7 - 365 days support if you need to talk about anything

wait until you’re feeling unwell.

04

ARCHER HOUSE

Dwell Property Guide

Amenities & Facilities GROUND FLOOR

Courtyard Laundry Room* Download The Circuit Laundry App

WITHIN CARPARK ON BASEMENT LEVEL

Bike Area *charges apply

Recycle with Dwell

To help us recycle effectively, we provide various waste and recycling bins in Archer House. Please separate your waste within your studio or flat before disposing waste: Cardboard

General waste

Glass

05

Dwell Property Guide

Getting Connected 01

Connect to ASK4 WiFI/ASK4 Wireless

02 Go to signup.ask4.com 03 Follow the Sign Up process Adding

additional devices

After connecting to the Wi-Fi, log into myaccount.ask4.com Click on 'Enable this device' No web browser? No problem!

You can add your device’s MAC address at myaccount.ask4.com to get connected

For help connecting different devices including Smart TVs, visit support.ask4.com

06

Dwell Property Guide

Fire Safety

We want to make sure you enjoy yourself whilst you stay with us and make sure you aren’t causing any accidental safety issues within your residence. We've dropped a few tips below in regards to healthand safety within your new home.

Knowing Your Assembly Point

For Castle Gate Haus this is outs ide St Nicholas Church the fire procedure is also on the back of you bedroom door.

Here are some tips: • • • • •

Do not tamper with or prop open fire doors Do not leave your cooking unatt ended Do not cover the heaters in the bedroom with wet clothing Do not overload plug sockets or extension leads Do not cover extension leads with clothing or other items

Report any faults to our mainten ance team either by visiting the reception, reporting on the Dwe ll Student Portal or by emailing castlegate.haus@dwellstuden t.co.uk

If You Hear The

Alarm:

tivating, the fire alarm ac When you hear te the property you should vaca y. immediatel out all operates a one Castle Gate Haus out policy.

Fire Drills and Testing Fire Alarms are tested every Thursday afternoon.

Fire Drills are planned throughout the year.

The site team will notify you via email before a drill is due but will not disclose the date or time.

Find more information around fire safety on site from the Dwell Student Portal

Reporting a Fire

Call 999 and alert the fire bridgade with the full address

Dwell Property Guide

Settling into uni life Never have to fret about budgeting...

Download the Blackbullion Money Manager App • • • •

Make budgeting a breeze Track your spending automatically Connect all your accounts in one place Get rewarded for managing your money

Your Dwell Perks & Essentials UniKitOut

Your one stop solution for your student starter kits, bedding, kitchen packs and more!

Get 10% off: DWELL10

If you ever feel overwhelmed...

ion it s n a r t s d in M t n e Stud to Uni Life Guide

UniDAYS

The UniDAYS app gets you the best deals around the city

British Heart Foundation

Dwell partners with BHF, a foundation that funds medical research into cardiovascular disease in the UK. To volunteer, find out more here.

CLICK HERE TO

READ

08

Heads

CASTLE GATE Haus WESTON Court