Important Info
Did you get locked out?*
Speak to our Security Team call them on 0117 435 0201
Mon - Fri 5:30PM - 9:00AM
Sat - Sun All day
*Fees applicable for lost keys and fobs
Parcel Delivery Guests
If you have friends and family coming to visit or stayover, please notify the site team and your flatmates.
Kindly note no guests under the age of 16 are allowed to stay overnight.
24th September
7th January
22nd April
All parcels should be delivered to the following address with your name and flat number (please use the name you booked with on your dwell account)
Dwell student living - Hotwells House 192 Hotwells Road Bristol (see previous page for your post code)
Bring any form of ID when collecting your parcel
Insurance
While the Dwell team ensures a safe and secure environment for our residents, we are not responsible for your personal property.
Student Contents Insurance has been purchased for you under ' Howdens Insurance'.
Register with a GP
Don’t forget to register with a GP (doctor) when you’re new to the city or the UK. It’s free and ensures you can get medical advice, treatment, and prescriptions whenever you need them. It’s best to register as soon as you can so you don’t have to wait until you’re feeling unwell.
Check your coverage here
Dwell Property Guide
Amenities & Facilities
GROUND FLOOR
Social Space
Open for use 24/7
Games Area
Pool table, television, games console
GROUND FLOOR BLOCK E
Gym
Open 6am - 9pm
Laundry Room
Download The Circuit Laundry App
Study Room
Open for use 24/7
OFF JUBILEE STREET
Car Park*
Please note limited availability
Bike Area*
*charges apply
Recycle with Dwell
To help us recycle effectively, we provide various waste and recycling bins in Hotwells House. Please separate your waste within your studio or flat before disposing waste: Cardboard
Fire Safety
We want to make sure you enjoy yourself whilst you stay with us and make sure you aren’t causing any accidental safety issues within your residence. We've dropped a few tips below in regards to healthand safety within your new home.
Knowing Your Assembly Point
For Hotwells House this is outside the premises beside the bin store the fire procedure is also on the back of you bedroom door.
Here are some tips:
• Do not tamper with or prop open fire doors
• Do not leave your cooking unattended
• Do not cover the heaters in the bedroom with wet clothing
• Do not overload plug sockets or extension leads
• Do not cover extension leads with clothing or other items
Report any faults to our maintenance team either by visiting the reception, reporting on the Dwell Student Portal or by emailing hotwellshouse@dwellstudent.co.uk
If You Hear The Alarm:
When you hear the fire alarm activating, you should vacate the property immediately.
Hotwells House operates a one out all out policy.
Fire Drills and Testing
Fire Alarms are tested every Thursday afternoon.
Fire Drills are planned throughout the year. The site team will notify you via email before a drill is due but will not disclose the date or time.
Settling into uni life
