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Online Product Demonstration: Chemical Free Bathroom Cleaning Safe Commercial Cleaning Checklist Post Easter Promotion Cleaning Q& A Sustainable Infection Control Cleaning Roadshow Sydney 2013 WineTech Expo Get the cleaning knowledge to safeguard your facility Cleaning Advice from the Duplex Experts Finance Packages of the Month Duplex in the Media Duplex needs your help - Smart Water Mark New Steam Tools Tools and Accessories Order Form

You are invited to join Duplex Cleaning Machines as we hold monthly online product demonstrations. Our next online demonstration will be held: Tuesday 30th April at 9:45 AEST. “HOW TO DEEP CLEAN BATHROOMS WITHOUT CHEMICALS” The content of our online product broadcast will include: • • • •

Infection control tips The power of superheated dry steam Hidden crevices in your bathroom And more!

To register your interest, please go to: Please remember to retrieve and save the link that allows you to tune into the product broadcast (you will find this via the register page). If you can’t find the link, please call us on 1800 622 700.

These include: • • • •

Slips and falls Exposure to chemicals Poor air quality Superbugs and bacteria outbreaks

The 28th April 2013 is the International Labour Organisation awareness day, “World Day for Safety and Health at Work”.

Download the WA Government’s Commercial Cleaning OH&S Checklist PDF/Infokits/Cleaning_industry.pdf

Purchase a Jetvac Professional this April and receive a free Thermoglide at no cost*. or

Purchase one of the eligible Duplex model range and receive two free brushes. Act now before time runs out as this promotion ends on 30 April 2013! Fill in the redemption form on the next page to claim the bonus

Jetvac Professional with Thermoglide

Duplex 340 Standard

Duplex 420 Steam

Duplex 340 Steam

Duplex 420 Steam

Duplex 340

Duplex 420

Fill this form to redeem a free Thermoglide for each purchase of Jetvac Professional Plus or free two Duplex brushes for each purchase of Duplex 340 or 420 (Standard or Steam Kit). Send the form to your Duplex distributor or Duplex Head Office with your proof of purchase order.

Customer/Company Name: _______________________________________ Address: ___________________________________________________________ ____________________________________________________ Suburb ________ ___________________________________________Postcode________________ Email Address: ______________________________________________________ Phone Number: _____________________Fax Number: ______________________ Order/Purchase Date: ________________________________________________ Duplex Dealer name: _________________________________________________ Where did you heard about this promo? : __________________________________

Which FREE gift(s) are you redeeming for? Tick the box(es) FREE THERMOGLIDE Applies to purchase of Jetvac Professional Plus. Ideal for healthcare, hospitality and accommodation

FREE TWO DUPLEX BRUSHES Applies to purchase of Duplex 340, Duplex 340 Steam, Duplex 420 or Duplex 420 Steam. Brush colours are Black, Grey and Yellow

Duplex 340 OR

340 or 420 Steam Kit Duplex 340 or 420

The following section must be ticked and completed to redeem the gift. I have attached a proof of order/purchase receipt for Jetvac Pro Plus, Duplex 340, Duplex 340 Steam, Duplex 420, or Duplex 420 Steam Signature: ________________________________

I agree and accept future correspondences from Duplex Cleaning Machines Date: ____________________________________

FAX BACK TO DUPLEX (03) 9482 4940 Australia Wide or email the completed form to The Fine Print:

• • • • •

Promotion Period is active from 8 April until 29 April 2013. Offer expires 30/04/2013. Each redemption form must be accompanied by an original purchase receipt with purchase from an authorised dealer. Purchase receipt must be dated not later 29 April 2013 Submit valid, complete and signed redemption form and original purchase receipt by email, fax, mail or in-person to Duplex Cleaning Machines HQ at 8/177 Beavers Rd, Northcote, VIC 3070 Promotion is organised by Duplex Cleaning Machines Pty Ltd, 8/177 Beavers Rd, Northcote, VIC 3070. For further information, call 1800 622 770. This offer is not valid with any other offer.

QUESTION I have heard about “microfibre” cloths, but I’m not entirely sure what they are used for and the difference between using these or disposable cloths. What are the benefits? - Aged care contract cleaner

ANSWER Microfiber is a man made synthetic textile fiber usually made of very fine nylon or polyester fiber strands, which allows for strong holding power ensuring nothing is left behind. Traditional cloths spread residue and dust around rather than pick it up. Microfibre products are great for a wide variety of cleaning applications including bathroom cleaning, hard floor cleaning, kitchen cleaning, and furniture cleaning. Other popular uses for microfibre cleaning cloths include drying, dusting and polishing. They can be used wet or dry, and can also be attached to your steam machine. To order microfibre cleaning cloth products or to talk to a customer service rep about microfibre cloths email or call us on our toll free number 1800 622 770.

Our Sustainable Infection Control Cleaning Roadshow is coming to your state. Duplex presents high temperature steam and microfibre cloth technology as a sustainable, cost efficient and highly effective method of infection control. This process is backed up through research, case studies and implementation by Southern Health Victoria, Port Macquarie Operating Theatre and the UK Dept. of Health. In this seminar we will outline: • • • •

The effectiveness of Microfibre and Steam in a Clinical Setting. The Practicalities involved - cleaning demonstration: developing effective cleaning techniques and training. How sustainable this option is - reductions in water, chemicals and $$. Implementing change and overcoming objections - eliminating chemicals can be controversial.

This will be followed by an open forum to give everyone an opportunity to ask any questions on the information presented. To register, use fax back below or at

Register your interest below and fax back national wide to (03) 9482 4940 Customer/Company Name: ________________________________________________________ Address: _____________________________________________________________________________ _____________________________________________________________________________________ ___________________________ Suburb ________________________Postcode____________________ Email Address: ________________________________________________________________________ Phone Number: _____________________Fax Number: ______________________ Other information: ________________________________________________________________________ Preferred country state / metropolitan city : NSW














If you are interested in WINE BARREL CLEANING, this event is for you. Duplex will be demonstrating its latest wine barrel cleaning technology, Bacchus Dry Steam Systems at the Sydney 2013 WineTech exhibition from 15 - 17 July at the Sydney Convention and Exhibition Centre. Our Bacchus Dry Steam Systems have been published in wine industry publications, such as our latest article, “Dry Steam Cleans Barrels with Less Water and Time” in the 2013 March issue of Grapegrower and Winemaker, industrial-media-exposure.html

At WineTech, we will show and explain how the Bacchus Dry Steam Systems: • • • • •

Kills Brettanmoyes Reduces risk of spoilt/contaminated wine Reduces water usage by 90% Increases wine barrel life investment by up to 25% Natural cleaning/disinfectant process

The expo is FREE to attend. To register your interest, visit Register your interest and we will send you through the event details. For more information on our Bacchus Dry Steam Systems, visit

• •

Diseases, outbreak management and infection control cleaning processes? Want to know the safest environmentally friendly way to implement cleaning processes?

Take our complimentary, self-paced e-learning course on: Sustainable Infection Control Cleaning. You will receive important commercial cleaning knowledge and certificate on the completion of your course. To take part, follow these 4 simple steps: 1. Create a new account at 2. Choose the “sustainable infection control” course 3. Get your course key security password by emailing or phone Duplex on 1800 622 770 4. Start the course

Director of Duplex, Murray McDonald writes for the latest issue of “Safety Solutions” magazine on the topic of how cleaning processes have changed and the impact it has had on workplace safety in both commercial and industrial environments. Murray goes into issues such as: • Slips and Falls • Build up of Debris • Infection Control “Over the last 10 years, the safety maturity of many commercial and industrial sectors has increased dramatically. No longer is it just the safety managers or supervisors prioritising safety in the workplace, so are workers on all levels”…

Get a cleaning machine from $8 per day Are you interested in the Duplex, Duplex Industrial or Tecnovap range for your facility, but never had the finances to take that next step? Duplex Cleaning Machines now offer finance packages to make the purchasing of our equipment at a cost that suits your budget.

10x 10x



Includes: • • •

Duplex 420 with 2 extra black brushes Duplex Trolley Kit and Aqua Tank 3 Year service agreement

Includes: • •

Jetvac Junior, Thermoglide, 10 Microfibre Pads, 10 Microfibre Cloths, 10 Mop Heads, 10 Mop Head Thermoglide, July Kit and Flexible Mini Mop 3 year service agreement

Includes: • • •

Duplex 420 with 2 extra black brushes Duplex Trolley Kit and Aqua Tank 3 Year service agreement

Can’t decide or choose which suits your requirements? We have a range of packages on offer to suit your needs. Simply visit our Finance Packages page on our Duplex website:

Duplex has been featured in the following latest industry magazines:

Have you purchased any of the following products from us? • Duplex Steam • Duplex 340

• Duplex 420 • Jetvac Junior

If so, Duplex would greatly appreciate your help as we are currently in the application process to become “Smart WaterMark” approved. What does our Smart WaterMark stamp mean for you? Having this stamp on our products will allow existing and potential customers to show that our products have proven water saving abilities. You will be able to show to your customers and other stakeholders that your facility is considering its impact on the environment.

Duplex 340 Steam

Duplex 420 Steam

As part of the application process they require us to collect testimonials that attest to our machines’ water saving abilities. What we need If you have purchased any of the above machines from us, we would greatly appreciate it if you could answer 3 short answer questions about your machine and its water saving capabilities. If you can help us out, please email comms@ and we will send you through the questions which you can answer directly over the phone to us or via email. Any input would be greatly appreciated.

Jetvac Junior

Duplex 340

Duplex 420



New Steam Tools for 2013

New - Stainless Scraper




Stainless Steel



New - Memory Flex Lance






New - Tile Cleaner



New - Big Sink Cleaner

KIT GEYSER $315.00 New - Lance with Brush Connection


Stainless Steel



New - Rectangular 10cm x 6cm Brush Available in Nylon, Brass, Stainless Steel





New - Square Stainless Steel Brush 6cm x 6cm


New - Square Nylon Brush 6cm x 6cm


New - Round Brush 3,5cm

FAST FAX RESPONSE - AUSTRALIA WIDE 03 9482 4940 Organisation : ............................................................ : ......................................................... Full Name Address Suburb

: ........................................................... ........................................................... : ...........................................................

Memory Flex Lance Square Brush 6cm x 6cm

Stainless Scraper

Tissue Cover for Flex Lance

Rectangular Brush 6cm x 6cm


: ......................................................


: ......................................................

Telephone Email

: ..................................................... : .....................................................

Big Sink Cleaner Round Brush 3,5cm x 3,5 cm

Lance with Brush Connection

Tile Cleaner

Other: _______________

Order Form

Fax: (03) 9482 4940

Steam only - Tools and Accessories Thermoglide (400mm) with 10m hose

JV7000005V1 QTY:

Microfibre for Thermoglide / 400mm minimop

J7000055 QTY:

Cotton/Poly for Thermoglide/ 400mm minimop

J7000065 QTY:

Large Mop Flexible (400mm)

JV7002039 QTY:


Microfibre for Thermoglide / 400mm Minimop (10 Pack)

J7000055BK QTY:


Cotton/Poly for Thermoglide/400mm Minimop (10 Pack)

J7000065BK QTY:

Minimop Flexible (220mm)

JV7002049 QTY:

Microfibre for 220mm Minimop (10 Pack)

J7000268BK QTY:

Minimop Fixed (220mm) J7002008 QTY:


Microfibre for 220mm Minimop

J7000268 QTY:

Extension Tube Steam only

J12030G QTY:

Window Cleaner

J120600 QTY:

Rectangular Brush

J120400 QTY:

Steam Lance (attach steam brushes - see below)

J120730 QTY:

Triangular Brush

J120500 QTY:

Curved Bayonet Lance

J120755 QTY:

Nylon 28mm brush

J120716 QTY:

Steam Plunger 60mm

J120721 QTY:

Brass 28mm Brush

J120717 QTY:

Nylon 60mm Brush

J120718 QTY:

Stainless 28mm Brush

J120709 QTY:

Small Triangular Brush

J120713 QTY:

Steam Scraper

J120723 QTY:

Stainless 60mm Brush

J120727 QTY:

Professional Steam Iron J071900 for steam machines QTY:

To order simply write in the quantity for each item and fax back to Duplex with the details on the reverse or email the scanned form to

Order Form

Order Form

1800 622 770 Fax: (03) 9482 4940

Steam & Vacuum Tools and Accessories Extension Tube Steam & Vac

J51030G QTY:

Brush for Insert (no cassette)

J510404 QTY:

Floor Tool 375mm J51040G (inserts sold separately) QTY:

Floor Tool Carpet Insert 375mm

J510405 QTY:

Floor Tool Insert Squeegee/Squeegee 375mm

J510410 QTY:

Floor Tool Insert Stainless / stainless 375mm

J51043A QTY:

Floor Tool Insert Squeegee / brush 375mm

J510420 QTY:

Steam / Vac Turbo J51072G Lance (attach steam QTY: brushes - see reverse)

Squeegee for Insert (no cassette)

J510425 QTY:

Steam & Vac Window Cleaner

J51060A QTY:

Metal Stainless Steel Upholstery Tool

J6100207 QTY:

Chewy Removal Tool (brushes sold separately)

J5107608 QTY:

Threaded Chewy Tool Triangle Nylon Brush

J1207133 QTY:

Threaded Chewy Tool Round 28mm Nylon Brush

J1207163 QTY:

Threaded Chewy Tool T50 Metal Brush

J1207003 QTY:

Bivap Gum Remover 10 L

J1207133 QTY:

Plastic Upholstery Tool J510616 (inserts sold separately) QTY:

Brush insert for Plastic Upholstery Tool Squeegee insert for Plastic Upholstery Tool


To order simply write in the quantity for each item and fax back to (03) 9482 4940 (in ALL STATES) with the details on the reverse or email the scanned form to PHOTOCOPY AND FAX BACK NATIONAL FAX: (03) 9482 4940 IN ALL STATES

Company : ___________________________________ Name : ___________________________________ Address : ___________________________________ Suburb

Please also send me:

: ____________________Postcode_______

Telephone : ___________________________________ Email : ___________________________________

1800 622 770

More Technical Information Demonstration Quote


Newsletter April 2013  

Duplex newsletter for April 2013

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