Renovations to make office more efficient, accommodate growing staff

By Jamey Malcomb jmalcomb@pinejournal.com

Customers walking into Frandsen Bank & Trust in Cloquet over the next several weeks will likely find it a little more chaotic than normal.

The bank is in the middle of a three-phase remodel expected to take six to eight weeks. The branch, which opened in 1996, is in a former Hardee’s on Highway 33 and still has some of the original flooring from its days as a fast food restaurant.

The entire building is going to be “refreshed,” said Joanne Treviranus, who is managing the project for Frandsen. There will be new flooring, carpeting and wallpaper throughout the bank, as well as some layout changes.

The first phase involves relocating the teller line closer to the drive-thru window so tellers can move back and forth between the locations more easily, market president Jason Olsen said.

“This will create efficiencies for the tellers and make the office flow more smoothly,” he said. “The new efficiencies on the teller line will also make customer wait times less.”

Moving the teller line will also free up space for additional offices for personal bankers. The office has added three