SOUK WARSAN
Autumn 2026
From the Community Desk Being a part of the Customer Engagement team allows us the privilege of being at the heart of community life. Every conversation, piece of feedback and interaction with our residents gives us a deeper understanding of what matters most to them. These everyday connections allow us to listen, respond and help shape experiences that make our communities feel truly welcoming and connected. With a calendar full of activities in the months ahead, we're especially looking forward to seeing residents come together to create new memories, strengthen connections and celebrate the vibrant spirit that makes each community unique. From family-friendly gatherings and seasonal celebrations to wellness activities and special experiences, there's something for everyone to enjoy. As always, thank you for being part of our community. We hope you enjoy this edition and find plenty to look forward to in the quarter ahead. Thameez Valappil Customer Engagement
Dubai Holding Community Management (DHCM) is the name behind the communities you know and love.
Connect with us on one number 800 DUBAICM (3822426) Reach out to us via one email support@dubaiholdingcm.ae
Visit us on one website
dubaiholdingcommunities.ae
2 Souk Warsan Autumn Newsletter 2026
ONE NAME, ONE VISION, ONE WAY TO BELONG.
Don’t miss out on any exciting updates. @dubaiholdingcommunities Dubai Holding Community Management
INSIDE THIS EDITION
03 Neighbourhood Notes See the progress. Share the pride.
08 Corporate News
Catch the highlights. Plan the fun
07 Rulebook Round Up Know what's changing. Stay compliant.
08 Feedback Loop
Proud moments. DHCM's exciting milestones.
NEIGHBOURHOOD NOTES
05 Eventful Times
Share ideas. Inspire change.
With consistent care, innovative solutions and a residentsfirst approach, your community continues to grow stronger. Here’s a look at the changes and improvements in your neighbourhood during these past three months.
A Little Extra Protection 80 new wall corner protectors are now in place across the main garbage rooms in Blocks A to H, giving these hightraffic service areas an added layer of defence. Heavy-duty rubber guards with reflective safety stripes help cushion daily impact from bins, trolleys and maintenance equipment, keeping walls chip-free while keeping shared service areas better maintained.
Souk Warsan Autumn Newsletter 2026 3
10%
YOUR COMMUNITY RECYCLING RATE
Every correctly recycled item helped us reach it. Now, let’s see how much higher we can take it.
Did You Know?
Recycling opportunities are part of our everyday routines. Sometimes, it’s simply about spotting them before they end up in the wrong bin.
Finished your lunch?
Back from a workout?
Unpacked a delivery?
That empty can could be ready for recycling.
Give that empty water bottle a second look.
Flatten the cardboard box and recycle it.
Next time, before it hits the bin:
1
Check it
2
Ensure it is recyclable
Empty it
Make sure it is clean and empty
3
Recycle it
Place it in the correct recycling bin
GUIDE ON MAJOR HOME MODIFICATIONS INTERNAL MAJOR WORKS Kitchen or bathroom redesigns
Electrical load upgrades
Bathroom remodelling
Internal partition construction or removal
False ceiling works involving MEP or fire systems
HOW TO GET STARTED Structural modifications
HVAC upgrades*
Plumbing modifications affecting common services
* HVAC upgrades or modifications exceeding the apartment's designed cooling capacity are not permitted.
ARCHITECTURAL & LANDSCAPE CHANGES Balcony modifications
Any works affecting common areas or building systems
Structural modifications
Window or facaderelated modifications
STEP 1
STEP 2
STEP 3
Developer NOC
Trakhees Approval
Work Permit
Apply for a Major Modification Works NOC from the Developer through your community app.
Obtain any required approvals from Trakhees.
Upload the approved documents on the Nakheel App and apply for a Major Modifications Work Permit.
STEP 4
Works can only begin once the permit is issued
STEP 5
Contractor Gate Passes
Subcontractor Access
Once approved, contractors must obtain gate passes from community security by submitting:
For subcontractor access, provide a letter, contract or similar document confirming their appointment.
Developer NOC Major Modifications Work Permit • Contractor Trade License • Emirates ID copies of all personnel • •
Approval requirements, supporting documentation, fees, processes and timelines may change based on regulatory or operational requirements.
Need Heavy Equipment? Heavy material deliveries, cranes, lifting equipment and heavy machinery require separate permits, approvals and access arrangements. 4 Souk Warsan Autumn Newsletter 2026
EVENTFUL TIMES Pink Cycling - 04 October
Palm Pink Run - 17 October
Pink Run @ Dubai Science Park 24 October
Watch the highlights of the events
MARK YOUR CALENDAR 5K LED RUN @ DUBAI WATER CANAL 21 November
There’s more to discover! Visit our website to explore the full calendar.
Dates are subject to change.
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EMIRATES 7
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RULEBOOK ROUND UP
Visit the Dubai Holding Community Management website for complete guidelines and violation details.
KEEPING SHARED SPACES Before you hit record, here's a quick privacy check: Private space only
Keep common areas out of frame
Surveillance devices should only capture activity within your unit.
Corridors, lobbies and entrances are common areas and should remain free from private surveillance.
Installing a Surveillance Camera in Your Unit? Before installing an in-unit surveillance camera, make sure you’re aware of the applicable requirements. Contact support@dubaiholdingcm.ae or 800 DUBAI CM (382 2426) for more information.
Unauthorised surveillance devices may result in a violation and a fine of
500
WHAT HELPS A HOME THRIVE Breathe Easier
Let Water Out
Service your AC and clean your ducts regularly.
Keep balcony drains clear and flowing.
Keep the Comfort In
Stay Connected
Flow Better
Keep Unwanted Guests Out
Inspect door and window seals.
Inspect plumbing, drainage and pumps.
Schedule routine electrical checks.
Stay ahead with preventive pest control.
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CORPORATE NEWS A Double Win for Green Loop
We’re proud to share a major achievement for Dubai Holding Community Management: Gold for Best Circular Economy and Silver for Best Sustainability Initiative at the Gulf Sustainability Awards 2026.
to scale. DHCM’s Green Loop programme stood out for giving organic waste a second life by recovering and repurposing it instead of relying on traditional disposal routes.
The awards recognise sustainability initiatives that deliver measurable environmental impact while demonstrating leadership, creativity and the potential
ﺧﺪﻣــــــــــــــــﺔ اﻟﻤﻔﻘﻮدات و اﻟﻤﻌﺜﻮرات ﻟﺸﺮﻃــــــﺔ دﺑﻲ
Dubai Police Lost & Found Items Service
ﻫــــــــــــــﻞ ﻓﻘـــــﺪت أو ﻋﺜـــﺮت ﻋﻠﻰ ﺷﻴـــﺊ؟
Read more on www.dubaiholdingcommunities.ae
Feedback L P Tell us how we’re doing and help shape what comes next.
Lo s t o r Fo u n d s o m e t h i n g?
START SURVEY
ﻳﻤﻜﻨﻚ ﺗﺴﺠﻴﻞ ﺑﻼغ اﻟﻤﻔﻘـــﻮدات ﻋﺒﺮ ﺷﺮﻃــــﺔ دﺑﻲ وﻣﺘﺎﺑﻌـــﺔ اﻹﺟـــــــــــﺮاءات ﺑﺨﻄـــــــــﻮات ﺳﻬﻠـــــــــــﺔ Report it through Dubai Police and follow up in simple steps Service Channels ﻛﺎﻓﺔ ﻣﺮاﻛﺰ اﻟﺸﺮﻃﺔ All Police Stations
ﻗﻨﻮات ﺗﻘﺪﻳﻢ اﻟﺨﺪﻣﺔ اﻟﻤﻮﻗﻊ اﻹﻟﻜﺘﺮوﻧﻲ ﻟﺸﺮﻃـــــﺔ دﺑﻲ Dubai Police Website
@ d u b a i p o l i ce h q
ﺗﻄﺒﻴﻖ ﺷﺮﻃﺔ دﺑﻲ Dubai Police App
d u b a i p o l i ce . g o v. a e
IMPORTANT CONTACTS Dubai Holding Community Management ��������� 800 DUBAICM
Dubai Municipality ����������������������800 900
Community Security ��������������������04 362 3338/04 362 3339
Trakhees ���������������������������������� 800 990
Fire ��������������������������������������������������������������������� 997
Taxi ��������������������������������������� 800 9090
Ambulance ����������������������������������������������������������� 998
DEWA ���������������������������������������������991
Police ������������������������������������������������������������������ 999
Al Ameen �������������������������������� 800 4888 (for non-emergencies)
Identify and know your MAKANI NUMBER in case of emergencies. 8 Souk Warsan Autumn Newsletter 2026