Prob03 01problem 3 1costbusters Companytotal Salesusd1229800usd
Prob03 01problem 3 1costbusters Companytotal Salesusd1229800usd
Prob03-01 Problem 3-1 Costbusters Company Total Sales [$USD]1,229,800 [$USD]746,880 [$USD]1,117,700 Costs as % of Sales % of Quality Costs by Product Product A Product B Product C
External failure 35% 22% 8% Internal failure 52% 29% 24% Appraisal 10% 38% 38% Prevention 3% 11% 30% &"Helvetica,Regular"&12&K000000 &P Prob03-02 Problem 3-2 Great Press Printing Company Cost Element Amount Customer complaint remakes [$USD]27,000 Printing plate revisions 28,000 Quality improvement projects 13,000 Gauging 100,000 Other waste 38,000 Correction of typographical errors 210,000 Proofreading 450,000 Quality planning 56,000 Press downtime 285,000
Bindery waste 51,000 Checking and inspection 42,000 Customer complaint remakes [$USD]27,000 Printing plate revisions 28,000 &"Helvetica,Regular"&12&K000000 &P Prob03-03 Problem 3-3 Quality Camping Goods, Inc.
Cost Element $ Amount Checking outbound boxes for errors 603500 Quality planning 8500 Downtime due to conveyor/computer problems 344250 Packaging waste 63750 Incoming product inspection 51000 Customer complaint rework 34000 Correcting erroneous orders before shipping 34000 Quality training of associates 25500 Quality improvement projects 17000 Other waste 46750 Correction of typographical errors--pick tickets 8500 &"Helvetica,Regular"&12&K000000 &P Prob03-04 Problem 3-4 Puragua
Corporation Cost Element $ Amount Scrap costs 200000 Quality audits 10000 Laboratory support 20000 Customer returned goods 63700 Reinspection-retesting for calibration 40000 Warranty claims 34000
Purchased materials reject costs 34000 Quality training of associates 27500 Customer user surveys 17000 Measurement equipment purchases 46800 Design corrective action 12000 Customer penalties-late shipments 55000 Rework costs 150000 Supplier rating 15000 Total 725000 &"Helvetica,Regular"&12&K000000 &P Prob03-05 Problem 3-5 Basawas Paper Converters Category $Annual Loss Downtime 23000 Testing costs 12000 Rejected paper 300000 Odd lot 56000 Excess inspection 16000 Customer complaints 84000 High material costs 32000 Quality improvement training 7000 Total 530000 &"Helvetica,Regular"&12&K000000 &P Prob03-06 Problem 3-6 Nebulas Software Venders Category $Annual Loss Rework costs 25000 Rejected modules 80000 Rejected subprograms 148000 Inspection costs (extra)—incoming 16000 Inspection costs (extra)—outgoing 24000 Customer dissatisfaction 290000 Training and system improvement costs 55000 System downtime 112000 Total 750000 &"Helvetica,Regular"&12&K000000 &P Prob03-07 Problem 3-7 Shazam Modular
Manufacturers, Inc.
Category $Annual Loss Customer returns 99750 Inspection costs – outgoing 29500 Inspection costs –incoming 12500 Workstation downtime 41250 Training/system improvement 25000 Rework costs 42000 Totals 250000 &"Helvetica,Regular"&12&K000000 &P Prob03-08 Problem 3-8 International Fabrica, Inc. Quarterly Costs (($ Thousands) External failure 252....74 Internal failure 421....76 Appraisal 174....58 Prevention 25....18 Total quality costs 874....3 Total sales 3708....4 &"Helvetica,Regular"&12&K000000 &P Prob03-09 Problem 3-9 Loire Valley Wine Co. Quarterly Cost $Thousands) External failure 1, Internal failure 1,,, Appraisal ,, Prevention ,100 Total Quality Cost 4,,,,230 Total Labor Cost 18,,,,200 &"Helvetica,Regular"&12&K000000 &P Assignment 2: DiSC Assessment Reflection Due Week 5 and worth 100 points.
Instructions: Use your Everything DiSC Management Profile Assessment results to identify your DiSC management style and answer the questions below. Remember, this is a reflection of your personality and strengths, so there are no “right†answers. Just be sure to answer the questions honestly and thoughtfully. DiSC STYLE: (insert style above ex: D, i, S, C, etc.) 1. Give a brief summary of what your style says about your management personality style. ( ) 2.
Did your results surprise you? Explain why or why not. 3. Go to Page 5 of your report. Identify your “priorities,†and write them in the space below. (These are the areas where you focus most of your energy.) 4.
Describe two (2) situations where one or more of your “priorities†have helped you accomplish a task and/or helped you to be effective when working with others. 5. Locate the list of motivators and stressors on Page 6 of your report. Choose three (3) of motivators and three (3) of stressors that you most identify with. In the space below, write down why you chose these motivators and stressors and explain how you’ve experienced them before.
6. Locate the list of your strengths and challenges as they relate to directing and delegating. ( ) Identify the three (3) strengths and three (3) challenges that you identify with the most. Explain why you chose those strengths and challenges below. 7. After watching the Strayer Story: Discovering Your Purpose: Strengths and Personality and reading more about your DiSC management style, identify three (3) jobs/careers that you believe would align well with your personality.
Use the list of occupations in this week’s “Coach’s Huddle†to help you narrow down your choices.
Briefly explain why you feel as though your personality would be a good match for these jobs/careers. 2