Drake NZ's Winter DrakeVine Edition 2020

DRAKEVINE EMPLOYEE NEWSLETTER

AUGUS T 2020

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Welcome

A MESSAGE FROM THE EC

How fast things can change. A few days ago, we thought lockdown was a thing of the past and COVID-19 was contained in managed isolation.

This week has showed us that so much can change in 24 hours, with Auckland back in Level 3 lockdown and the rest of the country in Alert Level 2. We are still navigating our way through this storm together, but we have done it once before and we can do it again and we know (more or less) what to expect.

and defined industry vertical specialisations.

We met 3 times a week as a country and each branch held their own presentation and shared their stories through Microsoft Teams. Branches adopted the use of Eversign quickly, and we all became more acquainted with our digital tools, and significantly reduced our paper usage. Technology enabled us to weather the storm better, and as a result, has brought our company closer together.

As an essential service, we were very fortunate to continue to serve our communities during the first lockdown. We are all still doing our part and acting as a team, helping to create a healthier and safer country.

We want to thank you for your hard work and commitment, both over the past few months as well as now. We are proud and inspired by the resilience you are showing and your willingness to adapt. Let’s keep working together towards a better and brighter future.

Although COVID is causing a lot of uncertainty, it’s presenting some unique opportunities, with the EC working ‘on’ the business. During the country-wide lockdown we implemented numerous group projects which were led remotely, creating new company initiatives

NZ Book Club

Digital

Gay, Lisa and Alexandra

POWER OF INTROVERTS Susan Cain

HOW TO SPEAK SO PEOPLE WANT TO LISTEN Julian Treasure DRAKE NEW ZEALAND |

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SPOTLIGHT ON THE BOILER ROOM The Boiler Room was an initiative which started during lockdown, with the strategy of defining key industry verticals for our business, and growing our presence and market share within those. There are four defined industries: Food Manufacturing, Transportation & Logistics, Construction, Roading and Infrastructure, and White Collar which includes Contact Centre, Banking & Finance and Sales & Marketing. By having industry specialisations, we can become ‘experts in the field’ on a national level.

The Boiler Room is not necessarily focused on quick wins, but is about building relationships in our verticals, getting asked to tender when RFPs come out, and winning business that benefits our whole country.

Through the Boiler Room, we are working more closely together as a team, across all of our branches. The fortnightly catch-ups provide an opportunity to learn from and bounce ideas off of each other, and encourages a national focus, rather than just on your own area.

The following are some of the recent opportunities from the Boiler Room: 9 Through relationship building, there have been an increase in orders through Fletcher’s (and related businesses) across the country 9 Increase in meetings with Toll across the country 9 Develop branch relationships with T&G nationally 9 Working with Kiwi Can Do to get candidates to market to Traffic Safe 9 Opportunities have arisen from Gilmour’s and Bidfood 9 Invited to tender for the Coca-Cola Amatil RFP 9 More leads being shared across branches (a true OneDrake focus!)

If you want to get involved in the Boiler Room, please reach out to the EC to discuss further.

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Drake in the Community It’s now more important than ever to help in our communities. Helping the community is not only fun and rewarding but you get to meet people from all different backgrounds, building new connections and relationships with people. Helping also contributes to an overall healthier, stronger, and happier community.

We can all make a difference in changing and improving the lives of others in our communities. Just one small act of kindness can make a massive difference to someone in need. Here are a few ways that you have helped: 9 9 9 9 9 9

Eat my lunch volunteer day Winter wellness packs Monday muffins Community Facebook page Community fairs Dress for Success

We encourage you to get out and about in your community and build your relationships! Think about what you enjoy doing and where you can offer your skill set. If you love fashion, look at Dress for Success. A dog is your best friend? Volunteer at the SPCA. Remember that we offer a day of paid volunteering that you can do every year.

At Drake NZ, getting involved in the community is an important aspect of our Sustainability Commitment under the ‘People’ pillar.

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Candidate Care Candidates are our biggest advocates. We want all candidates to have a great experience with Drake so that we become top of mind when people are searching for a job. We have introduced a new candidate care team who looks after all the initiatives.

So far, they have introduced: 9 Job seeker tools page with free downloadable resources including CV templates 9 Closed Facebook group. A safe place for FSEs to meet each other and another form of open communication 9 Welcome letters and birthday emails - It’s the small personal touches that make a big difference like remembering someone’s birthday and sending them a note.

9 Commitment to responding to every candidate.

It’s tough finding a job, it’s even tougher when you don’t hear back from an employer. One happy candidate will become your most loyal advocate.

We are looking forward to what else the team will introduce.

Our Candidate Care Team Emily Triggs, Linda Seeque, Laura Lewis, Anna O’Connor & Brogan Milham

Drake NZ Community

Job Seeker Page

Facebook Page

Drake NZ website

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Marketing Update From introducing new technology into our business to help us work faster and smarter, to our growing social media presence, to our work with the global design team, to most importantly working on submitting tenders for new businesses, it’s safe to say a lot is definitely happening in Marketing this year so far!

REGISTRATION On the recruitment side, the adoption of Eversign enabled us to quickly and easily get FSEs registered and documents signed over lock-down. Without this programme, registering staff would have been near impossible and time consuming! Paper waste has also significantly reduced.

ASSESSMENTS With our new automated assessment system, our candidates can complete their assessments in the comfort of their own home with the results marked and sent back automatically to our consultants - think about the amount of time we managed to save with this!

COMMUNICATION We introduced our first chatbot into the company, our amazing Dee. She sits on both our Drake and Medox websites and happily answers any customer or client questions. Since her arrival in March, she has answered more than 2,000 questions and helped with 15 staffing order forms.

SOCIAL MEDIA Because videos are far more engaging and memorable than any type of content, we have been incorporating video into our marketing strategy.

Our social media has continued to grow. We have reached a milestone of 3.7k on LinkedIn and 5k on Facebook! A strong social presence enables us to connect with potential clients and create real connections with people.

Since May, our re-marketing, Google Adwords and organic SEO campaigns led to 52 client leads.

DESIGN We have been working hard with other countries to standardise Drake branding globally. Given this was last done in 2004, this initiative was started as a way to refresh our global brand to better suit our new and more energetic market.

We are proud to say that many of our elements, particularly our illustrative design style as well as our interpretation of the Drake blue, will be adopted into the new global brand guidelines for all countries!

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k e e W e h t f o e e y o l p Em

!

Congratulations again to our Employee of the Week and Special Nominations in the Branch Wins meetings thus far: Meghan van Es Sam Hiku Sai Aiga Sulami Lemana Steve Humphrey Kerryn Schroeder

SPEC

!

S N O I T A N IAL NOMI Sharman Petch - $14.5k placement fee!

Toni Weaver - 5 perm placements made in 1 week!

Masterton – growing temp and perm significantly!

Christchurch – building the business with a new order for 12 temps and more repeat business

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Medox Corner Thank you to our amazing team!

The nursing and support worker FSEs have been working around the clock the last few months to keep our clients and communities safe, and we are very grateful to them, and put together a video to say thank you!

THANK YOU TO ALL OUR FSEs!

Building our candidate pool Finding great candidates for our clients is not an easy job especially for our Medox consultants. Over the last few months, we have been investing more in social media remarketing and Google AdWords and have been passing these candidates’ resumes to our recruitment team.

Onwards and Upwards!

We have two new additions to our Medox family in Tauranga focusing on building the business in the wider Bay of Plenty region. Watch this space for more North Island expansion, and looking at South Island opportunities!

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Meet the Team KERRYN SCHROEDER | Recruitment Coordinator, Tauranga What is your background?

I did a bachelors degree in business management major in human resource management and strategic management. During my studies I was working at a local bar and restaurant called Worlds End. What are your hobbies?

I love going for walks up the Mount (Mt Maunganui) – the view is worth it every time! I enjoy spending time with family and friends, going for road trips and seeing the country side.

What shows have you been binge watching lately?

Shortland street #1 fan!!

What do you like the most about working for Drake?

The Tauranga office is a fun but professional working environment. I enjoy working alongside my great work colleagues. I have lots to learn from them.

ROSS LIVINGSTONE | Medox CRM, Tauranga Tell us a little about yourself.

Sustained a spinal injury following a motorbike accident. Have worked in both the private sector, local government, central government and NGO’s. Passionate about inclusion, access and equity for everybody. Married with 2 teenage children, we recently relocated to the Bay of Plenty. Up for the challenge of meeting new people, new experiences and embracing great weather and the beachy environment.

What was your high trait on P3?

Patience What are your hobbies?

Swimming, biking, dining out, very very very long walks which the kids dislike.

What shows have you been binge watching lately?

Netflix the Vikings, After Life, Peaky Blinders, The Kominsky Method.

What are you looking forward to in your new role at Drake?

Building the brand in the Bay and seeing the delivery of excellent care to our clients

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HR Update Drake Employee Experience Survey The Drake Employee Experience survey closed on 10 July 2020. We received responses from 53 employees across the country equating to a 77% response rate across the business, which is very high!

Overall, we received a very positive response to the survey with 81% of respondents confirming that they enjoy working for Drake NZ a lot or a great deal.

The survey also measured several critical areas of the business including workplace culture, communication, their role, management, interactions with other service lines, training and development, remuneration and employee benefits. The feedback provided overall was very positive and constructive.

81%

of respondents enjoy working for Drake NZ a lot or a great deal

The EC have received the survey responses and your improvement suggestions and are working collaboratively to address any gaps that have been highlighted. They will present this during the next Branch Wins call.

A huge thank you to everyone who competed the survey, your feedback is instrumental in shaping our workplace.

I love my job, I love the people, the wins and being a part of something that I feel has a purpose behind it.

I have a good team that supports me, and amazing relationships with clients and candidates. It’s a motivator to wake up and come to work.

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Role Changes 9 Sam Hiku, Team Leader & CRM based in Palmerston North 9 Barbara Ridgway, Flex Consultant based in Penrose 9 Aydah Palemia, taken on permanently as a Recruitment Coordinator (DHL) based in Penrose.

Internal Vacancies 9 Recruitment Consultant, Palmerston North

Staff Benefits Don’t forget – we’ve got some great Staff benefits for our Drake employees which you can view through this link and on the next page.

Upcoming Events Daffodil Day on 28 August symbolises hope for all New Zealanders impacted by cancer. Since 1990, this iconic event has inspired people to come together and support the Cancer Society’s work. As well as providing an opportunity to raise awareness of cancer in New Zealand.

Please click this here to find out more and send though suggestions on how we can all get involved to Jono Britto at jbritto@nz.drakeintl.com The Pink Ribbon Walk events celebrate survivors, remember those that we have lost, raise awareness and much needed funds to work towards our vision of zero deaths from breast cancer. Further information is available here and dates for the walks are below, 9 Christchurch 17 October 9 Wellington: 14 November 9 Auckland: 14 November Please register yourself or your team with Jono Britto at jbritto@nz.drakeintl.com

I enjoy the variety of the role, the management team and the people (staff and clients) that I work with on a daily basis.

I like the fast pace of the industry, the flexibility the company offers, and also the openness to new ideas.

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EMPLOYEE BENEFITS Birthday Leave

Each year you are entitled to take one paid half-day off in recognition of your birthday!

Drake Anniversaries

Drake provides a morning tea/afternoon lunch for the branch to celebrate every employee’s anniversary. In addition, Drake also presents millstone awards to employees for their first, fifth and every succeeding five years of uninterrupted permanent service with the organisation.

1 year

Pen with name engraved

5 years

Gift valued up to $200

10 years

Gift valued up to $500

15 years

Gift valued up to $800

20 years

Gift valued up to $1,000

25 years

Gift valued up to $1,200

Employee Referral Programme

We encourage staff to refer suitable candidates to HR. If we employ the person you nominate, a $500 bonus will be paid to you when the referred candidate starts with Drake NZ. A further $500 bonus is payable to you after the referred employee completes 6 consecutive months of service with Drake NZ. Please note that this is a nonmanagement programme.

Volunteer Day

Drake gives all eligible staff one paid volunteer day each year to support the charity of their choice. Get involved and have some fun!

Southern Cross

Drake pays 50% of the Regular Care plan for employees, their spouse/partner and children. For information about policies or how to join, please contact Southern Cross directly on 0800 438 268 or www.southerncross.co.nz

ANZ Banking Package Benefits

Drake NZ employees are entitled to ANZ banking package benefits if you bank with them. These include discounts on life and living insurance, home and personal loans and fee savings on credit cards.

Study Assistance

Drake encourages all employees to further their formal education, thereby increasing their potential for further advancement with the company. Drake will cover 75% of the tuition and examination fees and allow up to one day, with pay for each examination.

Employee Assistance Programme

Drake offers EAP support to employees or their immediate family who require confidential support for work or non-work related issues.

Profitability Bonus

We have role dependant profitability bonus plans available within Drake New Zealand – MBI or Perm Placement Compensation Plan.

100% Club Drake International’s highest achievers from around the world are invited to attend the 100% club. Celebrate your success in an international location, all expenses paid!

ADDITIONAL GROUP BENEFITS Bunning Warehouse

Drake employees can receive discounts at Bunnings by using the Drake New Zealand Cash account. Please bring a valid Photo ID– this can be a driver’s license, passport or employee ID and quote trade cash account number 124521 to get discounts on your purchase.

Accent Insurance Brokers

Provide free Financial Advice. Contact Paul Greenwood on 09-5518873.

NZ Muscle

Enter discount code ‘DRAKE’ to receive a 5% discount on purchases in store and online.

Auckland Chamber of Commerce

Drake Employees receive discounts with the Chambers alliance partners. For more information, please click here.

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s e n o t s #Mile Congratulations to Gay Barton on reaching your 35 years at Drake!

What a fantastic achievement!

Drake International celebrated 69 years! We have a bright future ahead and looking forward to hitting some more great milestones!

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DRAKE-IVERSARIES & BIRTHDAYS

Drake-iversaries for the Quarter Name

Branch

Start Date

Duration

Elisha Hart

Auckland South

10-Jul-06

14 Years

Kit Lal

Auckland South

12-Jul-16

4 Years

Gay Barton

Medox, Auckland South

15-Jul-85

35 Years

Maree Hanna

Finance, Auckland West

16-Jul-07

13 Years

Ajit Singh

Hamilton

24-Jul-17

2 Years

Kelly Page

Finance, Auckland West

26-Jul-01

19 Years

Sanjana Maharaj

Medox, Auckland West

1-Aug-16

4 Years

Gita Lad

Medox, Auckland South

12-Aug-19

1 Year

Rowena Alexander

After Hours, Auckland South

22-Aug-16

4 Years

Cathie Sorraghan

Medox, Auckland South

25-Aug-15

5 Years

Thays Nicolini Porten

After Hours, Auckland South

4-Sep-17

3 Years

Gavin Rolton

Medox, Wellington

14-Sep-15

5 Years

Joe Hemingway

Auckland South

26-Sep-18

2 Years

Karen Mikaere

Finance, Auckland West

27-Sep-04

16 Years

Averyl Rodrigues

Medox, Auckland South

28-Sep-16

4 Years

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DRAKE-IVERSARIES & BIRTHDAYS

Birthdays for the Quarter Name

Branch

DOB

Naresh Unka

Finance, Auckland West

3-Jul

Khadine Adams

Auckland South

5-Jul

Steve Humphrey

Wellington

14-Jul

Tayla Karam

Albany

21-Jul

Vicky Bolmatis

Christchurch

25-Jul

Anna Harris

Medox, Wellington

28-Jul

Gary Ellice

Hamilton

31-Jul

Rowena Alexander

After Hours, Auckland South

4-Aug

Joe Hemingway

Auckland South

15-Aug

Jono Britto

Finance, Auckland West

22-Aug

Andrew Matautia

Medox, Auckland South

8-Sep

Adem Manderovic

Christchurch

9-Sep

Sanjana Maharaj

Medox, Auckland West

14-Sep

Hamish Haggie

Auckland South

27-Sep

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Drake New Zealand is a recruitment and HR solutions company, providing permanent and flexible recruitment and HR solutions across a variety of industries since 1971.

0800 840 940 nz.drakeintl.com linkedin.com/company/drakenz/

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