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D E A L E R S H I P

P R O F I L E

PROFILE: J&B CYCLEWORKS

P h o t o s b y M e l o n h e a d P h o t o

DEALERSHIP PROFILE

WHERE CUSTOMER SERVICE RULES

90

The team at J&B Cycleworks. From left: Justin MacEwan, technician; Keith Donegan, shop helper/porter; Bruce Kain, owner; Jonathan Baloun, owner; Gracie, shop dog; and Kienan Walton, technician.

J

onathan Baloun and Bruce Kain are a study in opposites. Their starts in motorcycling, their ages, their backgrounds and even their powersports specialties are at odds with each other. Somehow, though, it’s those differences that make Jon and Bruce the ideal partners. As a Drag Specialties dealership, their shop, J&B Cycleworks in Conroe, TX, has become a thriving success in their local market just two years after opening its doors. In fact, the two dealers credit the distributor and

DRAG SPECIALTIES MAGAZINE

FEBRUARY 2019

Drag rep Duke Durham for helping them get the store up and running. J&B Cycleworks is an independent motorcycle shop that works on all types of motorcycles. Jon and Bruce opened the shop in 2016 to service all brands of motorcycles, with a strong emphasis on giving customers an outstanding experience. Bruce is a relative latecomer to motorcycling. He didn’t start riding until he was in his late 30s, and his

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Profile for Drag Specialties Magazine

Drag Specialties Magazine - February 2019  

Drag Specialties Magazine - February 2019