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Support at Home

Helping you navigate home care, costs and choices with ease agedcareguide.com.au

We begin with listening. Some people like to stay involved. Others want things taken care of. Both belong with us. You can choose a Full Service or Self-Managed Membership at Five Good Friends. Adjust your plan whenever you need to. That’s what it means to be among friends.

You’re the expert in you. We’re the experts in ageing well.

Call 1300 787 581 www.fivegoodfriends.com.au

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Contents

Technology at Home

A guide to home safety & modifications for older people

Smart assistants & voice-controlled devices

Transport options for seniors: Getting around Western Australia

Planning & Preparation

Welcome

Personal story

Support at Home

Support at Home: What’s changing?

What are the first steps when finding home care?

Planning ahead: Wills, Enduring Powers of Attorney & Advance Care Directives

What services are available with Support at Home?

Preparing for the next chapter: A guide for families and older Australians

Costs of home care explained

Forward planning with purpose

Getting help from a home care expert

Home care checklist: What to do when you need help at home

Planning ahead: Advance Care Planning (ACP) Funerals: A thoughtful approach to planning ahead

Directories & Listings

In-home care services

Support at Home (SAH)

Maps and council districts

Culturally appropriate Support at Home

Definition of terms

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Finding and choosing a Support at Home provider

Support at Home: Priorities and waitlists

Self-managed Support at Home: How it works

How to compare home care providers after you’ve been assigned a package

Respite care at home and in an aged care home

Publisher’s note and disclaimer At Support at Home, we go to great lengths (and make more than a few phone calls) to ensure the information in this guide is accurate, relevant, and genuinely useful. We source our content from government departments, industry bodies, aged care providers, and direct interviews — all with the aim of helping you and your family make informed decisions.

This guide is proudly published by Care & Co Media, Australia’s largest platform dedicated to helping people find the right care. We’re also committed to protecting the planet we all call home. That’s why this guide is printed locally on recycled paper, using environmentally responsible production processes to reduce our footprint wherever possible.

That said, aged care is a fast-moving sector. Prices, services, and policies can — and do — change. While we make every effort to publish accurate information at the time of printing, we accept no liability for any errors, omissions, or changes that occur after publication. All information provided is general in nature and should not be considered personal, financial, legal, or clinical advice. We encourage readers to seek independent professional guidance tailored to their individual circumstances.

Please note that some photographs may have been modified for clarity or format. And yes, a few smiling faces are professional models — but the stories and support are very real.

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® Aged Care Guide is a registered trademark of Care & Co Group. Support at Home Guide, Western Australia, 3rd Edition Printed August 2026 Telephone: 1300 186 688 Suite 2, Level 2, 187-193 Rundle Street, Adelaide 5000 Editorial: editorial@careandcomedia.com.au Advertising: sales@careandcomedia.com.au Distribution: distribution@careandcomedia.com.au

SCAN

Empowering you to live independently at home for as long as possible stjudes.com.au

hello@stjudes.com.au

(08) 9279 4343

Welcome to the 3rd edition of the Support at Home Guide.

Message from COTA The aged care system is undergoing long-overdue reform - driven by the Royal Commission and shaped by the voices of older Australians who want their rights respected, their choices heard, and their care delivered with dignity. COTA Australia continues to advocate for a system built on transparency, accountability and individual choice - one where everyone has access to clear, trustworthy information to make decisions about their care including support at home or retirement living. Resources like the Aged Care Guide play an important role in helping people understand what’s available and how to find support that suits their needs. Together, we’re committed to empowering older Australians with trustworthy, easy-tounderstand information. Your voice matters and as the new Aged Care Act and reforms continue to take effect, we encourage you to stay informed and share your experiences, as we focus on older Australians' rights and empowering people to live their best life as we age.

Patricia Sparrow Chief Executive, COTA Australia 4

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The best health and aged care, home delivered. We’re a proud not for profit, supporting your wellbeing and independence as you age, to complex health care at any life stage. Call us on 1300 650 803 or visit silverchain.org.au

“Mum wants to stay home. Where do I start?”

When Dad passed, Mum said she wanted to stay put. I became the researcher, the organiser and (quietly) the worrier. The jargon felt heavy. So we did one simple thing first: we wrote down what a good week looks like for Mum. Safe shower. Fresh meals. Bowls on Tuesdays. A check-in if I’m late from work. We called My Aged Care for an in-home assessment and kept a little notebook with meds, falls, and Mum’s goals. While we waited, we jumped onto agedcareguide.com.au to see who helps in our suburb — personal care, cleaning, meal prep, transport, physio, even small safety tweaks. That made the system feel human again.

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Waitlists happen, so we booked a couple of privately paid visits to keep Mum safe and confident. When our Support at Home budget (transitioned from her old package) kicked in, we compared providers, looked at published prices, and chose a team that reviews progress, not just rosters. We didn’t do everything. We did the right things: rails in the bathroom, two meal-prep visits, transport to bowls, monthly physio. Mum’s still home. Still herself. If you’re where we were: breathe, write down what matters, book the assessment, and use Aged Care Guide to shortlist providers. You don’t have to wait to start help if you can fund a little privately. Kathy Western Australia

Keep moving forward, with care that moves with you. ★ 2024 • V o ★

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Home Care Services Vic/Tas

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Whether you need support to recover at home, assistance with daily living, or a preventative health program, we’re here to ensure you keep moving forward. Our goal is to help you strengthen your independence and live comfortably, with purpose—right where you belong: at home.

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At Australian Unity, we offer progressive, home health and care services designed to help you embrace active ageing and navigate life’s ups and downs.

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Australian Unity Home Care Home Health & Care 1300 318 837 7

Support at Home

Home is where comfort and independence meet — with the right support, you don’t have to do it alone.

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SWITCH TO BETTER QUALITY SUPPORT AT HOME

CHOOSE RIGHT AT HOME

Let’s start talking about living™

The Right Care, Right at Home™ Right at Home are leaders in quality home care and support, delivering services that allow our clients to remain safe and independent in their own home. Your local Right at Home family is ready to look after yours when you can’t. • 24/7 On Call & 24/7 Care Service

• Disability & NDIS Support*

• Supervised, Individual Care Plan

• Flexible, Reliable, Certified Carers

• Approved Support at Home Provider for independence, everyday living and clinical services as well as services within the AT-HM, Restorative and Palliative Care Pathways.

• Post-Operative Care

• Complex Nursing Care

• Hospital In The Home* • Personal & Companion Care • Domestic, Shopping, Transport • Wellness and Re-ablement support*

* Check you local Right at Home Office to see if they deliver these services

Right at Home deliver services catering to government funded and private clients.

Don’t wait in the queue call now!

1300 363 802

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Support at Home

Support at Home: What’s changing? Australia has simplified in-home care. From 1 November 2025, in-home care is delivered under Support at Home. The help itself is familiar — personal care, help around the house, nursing and allied health, equipment and home modifications — but Support at Home brings clearer service categories, published price lists and more regular plan reviews so you can see exactly what you’re paying for.

If you previously had a Home Care Package (HCP) You don’t need to re-apply as you will move across automatically. Your budget will be aligned to your current Support at Home classification, and any unspent funds will carry over. Your provider should contact you beforehand to review your goals, explain how their prices map to the new categories and update your service agreement. If something no longer fits, ask about alternatives under the new rules.

If you use the Commonwealth Home Support Programme (CHSP) Nothing changes yet. CHSP continues for now and is expected to transition to Support at Home later (CHSP continuing until 30 June 2029). Keep using the services that work for you and stay in touch with your provider about timing.

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What you can do now » Take stock. Note what supports are helping and what’s not quite right. » Talk to providers. Ask how they’re preparing, how they will price services under Support at Home, and how often they’ll review your plan. » Bridge any gaps. If you’re waiting for services or need more hours, you can pay privately for care in the interim and transition that support into your plan later if eligible. » Keep records. Save quotes and care notes — they make reviews easier. Need a hand comparing providers or sense-checking fees? Visit: agedcareguide.com.au to explore options and get practical guidance tailored to your situation.

Peace of Mind Starts Here! Healthcare Shopping Made Easy Let Surgical House help make your daily care needs easier with: A wide range of everyday healthcare and specialist products to support you to age at home. Hard-to-ﬁnd medical items and specialised products for complex or chronic conditions. Caring, knowledgeable support to help you choose the right products. Easy online ordering with fast, reliable delivery Australia-wide or shop direct at our showroom. Free shipping on orders over $250+ to metro areas and competitive, ﬂat rates elsewhere Access to premium and trusted Australian and global healthcare brands.

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Nutritious meals made easy. Mealtimes should be something to look forward to and with the right support, they can be! While many older Australians face challenges like reduced appetites, cooking difficulties, or the hassle of shopping, there’s an easier way to enjoy delicious, nutritious meals every day. With Lite n’ Easy’s My Choice range, older adults can enjoy tasty, nourishing meals designed to support health, independence and quality of life.

Why good nutrition matters As we age, our bodies need the right fuel to stay strong and healthy. Including enough protein in your diet is important for maintaining muscle mass and supporting overall wellbeing. That’s why My Choice dinners are designed to provide the protein you need in a meal size appropriate for smaller appetites, without the oversized servings that can feel overwhelming. Every meal in the My Choice range has been developed by Accredited Practising Dietitians and prepared by chefs, so you can trust that each meal meets strict nutritional standards while delivering the flavour you love.

Trusted by thousands of older Australians It's not just about convenience Lite n' Easy is helping older Australians feel healthier and more independent every day. A recent survey of Home Care Package (HCP)* customers found that 89 per cent believe their quality of life has improved since ordering Lite n' Easy.

"I still love my food but grew tired of cooking for myself, so when a friend introduced me to Lite n' Easy, I gave it a try. I was immediately impressed," said Bill. "The My Choice meals are delicious, easy to prepare and being frozen means there is no waste and plenty of variety to choose from. "My Home Care Package covers most of the cost, which allows me to order every week. With the right nutrition and support, I can continue to enjoy the activities that keep me healthy."

How to get started If you’re receiving Support at Home funding, Lite n’ Easy’s My Choice meals can be delivered to your door with up to 70 per cent of the meal-preparation and delivery cost covered by your package. The remaining 30%, which covers the cost of ingredients, is paid upfront by you to Lite n’ Easy. Once your Support at Home Provider has set you up as a Lite n’ Easy customer, you can start ordering meals straight away and have them delivered to your door within the week. That means you can enjoy delicious, dietitian-designed and chef-prepared meals without delay - a simple way to take stress out of daily living while making the most of your government-funded home care support from day one. Think you could benefit from Lite n' Easy? Visit liteneasy.com.au/hcp or give us a call on 13 15 12.

* References to Home Care Packages (HCP) include the new Support at Home program from 1 November 2025. 12

Eat well. Live independently. Ready-made meals available through Support at Home, the government’s new home care program. Eating well should be enjoyable at every stage of life. That’s why Lite n’ Easy created My Choice dinners, soups and desserts - specially designed for older Australians with smaller appetites. With a huge variety to choose from, Lite n' Easy's ready-made meals are crafted by dietitians and chefs to be both tasty and nutritious, ensuring you have everything needed to live a healthy and independent life.

SAVE 30% on your first delivery

Order online using promo code SENSAH30 or, if you receive Support at Home funding, call us on 13 15 12 and mention this offer. Offer valid for new customers only on their first delivery. Cannot be used with any other offer. Minimum order value applies.

Lite n’ Easy makes it simple to get the right nutrition every day, so you can spend more time doing the things you love!

Keep your appetite for an independent life. Visit liteneasy.com.au or call 13 15 12. 13

What are the first steps when finding home care?

Support at Home

Starting the journey to organise home care for yourself or a loved one can feel overwhelming — but you’re not alone. Whether you’re looking for government-funded services or private help at home, knowing where to begin makes the process much more manageable.

Step 1:

Step 2:

Understand what “home care” is

Check your eligibility

Home care supports older Australians to stay independent in their own home for longer. Services can include:

To access government-funded support you generally need to be:

» Help with cleaning, cooking or showering

» be 50 or older if you are an Aboriginal or Torres Strait Islander person, or

» Transport to appointments » Nursing or allied health support » Social connection and companionship You can choose government-funded home care or pay for services privately. Many people do a mix of both.

» 65 or older, or

» be 50 or older if you are homeless or at risk of homelessness. If you're under 65, you may still be eligible in limited circumstances, such as if you're already receiving government-funded aged care services. If you meet the eligibility criteria, you'll need a free aged care needs assessment, which you can arrange through My Aged Care.

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Western Suburbs We believe older peoples' lives should be as fulfilling as at any other stage. We are your local aged care provider in Melville, Cockburn and Perth’s western suburbs, supporting older people to live safely and independently at home. Ask us about: Help at home - cleaning, gardening, shopping and daily tasks Social groups - staying active, connected and engaged Health - OT, Nursing, Physio and dietary support Transport services - safe rides to appointments and outings Community volunteering - meaningful ways to give back

"Melville Cares have improved and provided so much happiness in my mother’s life."

Melville Cares: T (08) 9319 0900 www.melvillecares.org.au Western Suburbs Cares: T (08) 9319 0999 www.westernsuburbscares.org.au

Support at Home

What are the first steps when finding home care? Cont'd

Step 3: Get assessed

(Single Assessment System) Call My Aged Care on 1800 200 422 or apply online at myagedcare.gov.au to organise an assessment. An assessor will visit your home to talk through your situation and understand the level of support you need. Australia now uses a Single Assessment System, which replaces previous assessment services and provides one consistent process.

If you are approved for the Restorative Care Pathway or End-of-Life Pathway, there is no waitlist for this funding.

Step 5: Choose a provider Once approved, compare providers on: » Services offered » Costs and published prices

Depending on your needs, you may be approved for:

» Availability in your area

» Entry-level support at home, or

Use agedcareguide.com.au/compare to find and compare providers near you, then contact your shortlist directly. (Providers publish standard prices under Support at Home, so ask for a one-page example showing your monthly hours and any out-of-pocket costs.)

» More comprehensive, ongoing care through the Support at Home program.

Step 4: Wait times and funding If you are approved for ongoing Support at Home services, you may need to wait for your funding to become available. Funding is allocated through the Support at Home Priority System, based on your priority category and the date you were approved. There are four priority categories, with current estimated wait times: » Urgent: within 1 month » High: 1 month » Medium: 5–6 months » Standard: 7–8 months Your priority category will be included in your assessment outcome.

These wait times are estimates and may change, so check My Aged Care for the latest information.

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» Reputation and reviews

Need help along the way? Call My Aged Care for assessment and general guidance

1800 200 422 Visit agedcareguide.com.au for resources and provider comparisons.

You’ll be familiar with our step machine We come to your home for more friendly personalised care. Movement matters when it comes to enjoying life. Our team of leading physiotherapists and allied health professionals come to you to guide your exercise or recovery goals. It’s holistic, personalised care in the comfort of your own home, to get you moving and keep you going.

Chat to our team today about how we could help you lifecare.com.au/homecare 17

Support at Home

What services are available with my Support at Home classification or funding level? Support at Home services are designed to help older Australians stay independent at home for as long as possible. Depending on your needs and the Support at Home classification you’re approved for (Level 1 to Level 8), services can include:

Support at Home services

Tailored packages

» Personal care (help with showering, dressing, grooming)

You can tailor your package to suit what matters most to you.

» Cleaning, laundry, and household help

Your provider will work with you to create a care plan that reflects your preferences and priorities.

» Meal preparation » Transport to appointments or social activities » Shopping assistance » Nursing or allied health support (e.g. physiotherapy, podiatry)

For a full list of services, visit: myagedcare.gov.au

» Help with medication and health monitoring » Garden maintenance and home safety modifications

Important Update: From 1 October 2026, approved personal care services will move into the clinical supports contribution category. This means eligible personal care services will be fully government funded, provided you have approval for personal care and sufficient Support at Home funding available. For the latest official details, visit myagedcare.gov.au. Scan the QR code or visit agedcareguide.com.au/fees for the latest updates.

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(scan QR code)

hello@avivo.org.au 19

Support at Home

Costs of home care explained Support at Home is subsidised by the Australian Government. Depending on the services you receive and your financial circumstances, you may be asked to contribute toward the cost of some services. Your contribution depends on the type of service you receive:

Clinical supports Clinical services are fully government funded, so you do not pay a participant contribution for approved clinical supports.

Independence services You may pay a contribution of between 5% and 50% of the service price, depending on your income and assets.

Everyday living services You may pay a contribution of between 17.5% and 80% of the service price, depending on your income and assets.

Private or additional services If you choose services outside your approved Support at Home funding, or services that are not covered by the program, you may need to pay the full cost privately.

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Check your contribution estimate Services Australia will assess your financial circumstances and advise you and your provider of the contribution rate that applies to you. Some people who were receiving, approved for, or waiting for a Home Care Package before 12 September 2024 may be covered by the Government’s “no worse off” arrangements and may pay different contribution rates. For current contribution rates and to estimate what you may pay, visit myagedcare.gov.au. (scan QR code).

Help is Always Close at Hand with SwanCare at Home

Supporting Your Independence, Where You Feel Most at Home As one of Perth’s trusted home care providers, SwanCare at Home offers personalised support services throughout Bentley and surrounding suburbs - helping you live life your way, for as long as you choose. Every individual’s needs are different. That’s why our caring and experienced team works closely with you to create a tailored care plan that suits your lifestyle, preferences, and health requirements. With SwanCare at Home, you’ll enjoy the comfort of familiar faces. Our small, dedicated team ensures consistency, reliability, and a personal touch - so you always feel supported and understood. Whether you need help with daily tasks like showering or meal preparation, companionship and social outings, or access to allied health services such as physiotherapy or occupational therapy, we’re here to help. We offer two flexible service options:

Government-Funded Support at Home

Aligned with the Australian Government’s Support at Home program, this option gives you greater choice and control over your care. To access this program, you’ll need an aged care assessment (ACAT). Visit www.myagedcare.gov.au to learn more.

Fee-for-Service Home Care Plus

Need support right away? Our Home Care Plus service offers immediate assistance - no assessment required. Whether it’s short-term help, weekly cleaning, or respite care, our competitively priced program is flexible and tailored to your needs. We support people of all ages, and getting started is as simple as making a phone call. To find out more, call (08) 6250 0300 or visit swancare.com.au/home-care.

Support at Home

Getting help from a home care expert Navigating aged care can be complex, with financial, legal, and care decisions that affect your comfort, independence, and long-term wellbeing. Getting help from the right professionals can make this process smoother and give you confidence in the decisions you make.

Financial advisers The type of help you need depends on your situation. Some people seek financial advice to plan for costs, others need to find the support quickly, and many families look for legal advice to manage important documents. When selecting an aged care expert, consider: » Experience and qualifications – Look for professionals with proven experience in aged care and appropriate certifications (e.g. CFP for financial advisers, legal accreditation for solicitors). » Memberships – Check that they belong to recognised professional associations such as the Financial Advice Association of Australia or the Law Society of Western Australia. » Client feedback – Read reviews on the Aged Care Guide or similar platforms to understand how others have rated their services.

Financial advisers – understanding and funding aged care The financial side of aged care can be complicated. A specialist aged-care financial adviser can help you: » Plan for in-home care costs. » Maximise your Age Pension or DVA entitlements. » Ensure your chosen payment plan supports your lifestyle and estate goals. Financial advisers can also help families compare government support through the Support at Home Program (for care at home) or residential care that best fits their needs. 24

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Find trusted financial advisers at www.agedcareguide.com.au/financial/aus.

Legal considerations Before entering aged care, it’s important to ensure your legal documents are current. Aged care lawyers or elder law specialists can assist with:

Unique placement & fi nancial services as » Advance Health Directive (AHD) – recording individual as you are your healthcare wishes and preferred » Enduring Power of Attorney (EPOA) – appointing someone to make financial or legal decisions on your behalf.

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Aged care decisions can feel overwhelming. Seek advice from more than one source to make sure your decisions suit your personal circumstances. Professional advice can help you plan for both the financial and emotional sides of moving into care.

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Support at Home

Home care checklist: What to do when you need help at home Use this checklist to guide you through the key steps in accessing home care under Support at Home which commenced on 1 November 2025 — from understanding your needs to choosing the right provider.

Checklist 1 Understand your needs 2 Get assessed

q Think about the type of support you need (e.g. personal care, cleaning, transport, social support) q Consider how often you need support — daily, weekly, short-term, or ongoing q Call My Aged Care on 1800 200 422 or start your assessment online q A trained assessor will visit you at home or speak with you to understand your needs under the Single Assessment System (SAS)

q Prepare by writing down your needs, current health, daily routines, and home environment q Ask what Support at Home classification and budget you are eligible for 3 Understand q Learn how government subsidies and Support at Home budgets work the costs q Ask if you need to pay a participant contribution q Review each provider’s published price list — providers must publish all fees up front q Ask about any extra service charges that may apply 4 Compare q Use trusted tools like agedcareguide.com.au/compare to review providers near you and choose q Check reviews, availability, service options, and pricing a provider q Call or meet with at least 1–3 providers to compare Ask q How they will tailor your care to your goals providers q Who will deliver your care (same person each visit?) about: q Minimum hours, cancellation policies, and flexibility q How they handle feedback, issues, or complaints 5 Sign your q Read the Support at Home Services Agreement carefully before signing agreement q Make sure your care plan reflects your needs, goals, and preferences q Understand how your Support at Home budget will be used, and whether any unspent funds are managed in your account

6 Review your services regularly

Helpful contacts

q Schedule a care review at least once a year — or sooner if your needs change q Speak up if something isn’t working — your provider must adapt your supports q If your needs increase, contact My Aged Care for a reassessment under the Single Assessment System

My Aged Care

Aged Care Guide

1800 200 422

Compare providers near you: agedcareguide.com.au/compare

Speak to a care navigator for support making decisions

1300 186 688 26

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We’re by your side

Support at Home Live well at home with confidence and support Support at Home care can be confusing, but we’re by your side from day one helping you through the journey.

» » » »

House Cleaning Laundry Gardening Meals

» » » » »

Showering & Personal Care Clinical Nursing Allied Health Medication & bandages

» » » »

Shopping Social support Transport Respite

Our tailored support allows you to live well and overcome daily challenges while staying in the comfort of your own home. Our people are warm and friendly and trusted to provide the care you need. It is our mission to walk beside you, giving you the confidence and freedom to stay connected, maintain independence, and continue to be an active member of the community. Our service extends to vulnerable people who have aged prematurely, and may be financially and socially disadvantaged. We provide home care across the Perth metro area.

Support at Home

Finding and choosing a Support at Home provider Start here Choosing the right provider can make a big difference to your quality of life. Here are some simple steps to guide you:

Compare

providers online

Use the free comparison tool at agedcareguide.com.au/ compare to explore local home care providers, see what services they offer, compare costs, and check availability. (scan QR code)

Check

for waitlists

Some providers may be able to start straight away, while others could have a delay — it’s worth asking early.

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Ask

questions

Speak directly with providers about your care needs, how flexible their services are, and what fees may apply.

Choose

a provider who feels right

A good provider will take the time to understand your goals, listen to what’s important to you, and build a care plan around your lifestyle.

Support at Home Experience the Prime Care Partners Difference Compassionate Care, Right at Home At Prime Care Partners, we believe everyone deserves to live with dignity, independence, and contentment — all within the comfort of their own home. With over 20 years' experience, we’re proud to be a trusted provider of Home Support Services. Our personalised care solutions are designed to keep you connected to the people and places you love, while ensuring you receive the support you need — when and how you need it. Whether it’s daily assistance, companionship, or specialised care, our services are tailored to your lifestyle and preferences.

What makes us different? Our team of dedicated professionals. Every Prime Care Partner undergoes comprehensive training, including First Aid and CPR, and benefits from continuous learning through our year‑round online platform. This commitment to excellence means our care not only meets — but consistently exceeds — client expectations.

We don’t just provide support. We build meaningful relationships and make a lasting difference in the lives of those we provide services for.

Enhance your Home Care Experience 30

Access immediate care whilst waiting for government funding or to ‘top up’ existing support with additional private hours.

Support at Home Since 2005, we have empowered countless individuals to realise their personal goals while enjoying the independence of living comfortably in their own homes and actively participating in their local communities.

Why Just Better Care?

20 years of quality support exceeding expectations.

Local teams of qualified Support Workers, Nurses, and Healthcare Professionals.

1300 587 823 justbettercare.com

Personalised support services based on needs and interests.

Enquire Online Today!

Support at Home

Support at Home: Priorities and waitlists Australia has simplified in-home care. Support at Home commenced on 1 November 2025, replacing Home Care Packages and ShortTerm Restorative Care. If you were already on a Home Care Package, you moved across automatically; your services and any unspent funds continued under the new rules. The Commonwealth Home Support Programme (CHSP) has been extended to 30 June 2029 while the Australian Government consults on the longer-term design of entry-level aged care.

Your priority category is determined during your aged care assessment and will be included in your assessment outcome letter. These wait times are estimates and may change as new information becomes available.

Who gets priority?

» Stay in touch: keep your My Aged Care details up to date; tell them if your situation changes so your priority can be reviewed.

Everyone seeking subsidised support completes a Single Assessment System (formerly ACAT/ ACAS) through My Aged Care. Your assessor looks at your health, safety, living situation and supports. People with urgent needs are placed at the highest priority for assignment of funding.

How the queue works now Under the previous HCP system, eligible people entered a national queue (the National Priority System) and were assigned funding based on priority and time waited. Support at Home continues to allocate funding based on assessed need and priority; exact timeframes can vary by location, demand and available program funding. Providers must publish prices and review plans routinely, which helps you see what your budget can buy once funding is assigned. If you were waiting for a Home Care Package before 1 November 2025: you did not need to re-apply. Your place and priority carried into Support at Home. (My Aged Care notes that published HCP wait-time estimates up to June 2025 don’t apply to the new program.)

If your needs change while you are waiting, contact My Aged Care or your assessment organisation.

Ways to keep things moving

» Ask your provider how they’re preparing: providers were required to update operations, discuss new prices and review agreements with clients before transition. » Consider bridging with private services: if you have the means, you can pay privately for help at home while you wait, then transition those services under your Support at Home budget when it’s assigned. (This has always been allowed and remains available under the new program.)

Where CHSP fits If you receive entry-level help through CHSP, your services will continue as usual for now. CHSP will operate under the new Aged Care Act from 1 November 2025, with a separate transition to the Support at Home program expected in the future. CHSP has been extended to 30 June 2029 while the Australian Government consults on the longer-term design of entry-level aged care.

How long will I have to wait? Funding is allocated through the Support at Home Priority System. Current estimated wait times are: » Urgent: within 1 month » High: 1 month » Medium: 5–6 months » Standard: 7–8 months 32

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Need a hand comparing providers or checking your options? Aged Care Guide can help you understand your priority status, compare published prices, and line up services so you’re ready when funding is assigned.

T BASIL’S S

AGED CA R E S ERV I C ES WA

Live Your

BRAND IDENTITY

Life, Your Way with St Basil’s WA Style Guide

For more than 25 years, St Basil’s WA has been supporting Western Australians with safe, affordable, and quality Care at Home, Community Support, and Health & Reablement Services. We tailor all levels of care to your preferences, giving you the choice and flexibility to design support that fits your life, whether it’s help with cleaning, gardening, cooking, showering, orCreated more. by www.marketingwing.com.au October 2018 We also support Commonwealth Home Support Program clients, offering respite care and assistance to stay active and connected. At our Community Centre in Dianella, clients enjoy a vibrant day with friends, sharing meals, joining activities, and attending social events in a welcoming environment.

What makes St Basil’s different? Personalised care: Services are tailored to your needs and preferences. Trusted support: Delivered by qualified staff with Respect, Integrity, and Empathy. Cultural understanding: If English is not your first language, we’ll do our best to match you with a support worker who understands your culture and speaks your language.

With St Basil’s WA, you’re not just receiving care, you’re empowered to live your life, your way.

22 Dianella Dr, Dianella WA 6059 Ph: 08 6146 2585 www.stbasilswa.com.au E: stbasils@stbasilswa.org.au

Support at Home

Self-managed Support at Home: How it works If you like to be hands-on, you can self-manage your Support at Home services. You'll still work with a registered provider, who holds your funding and remains responsible for quality, safety and ensuring your services meet the requirements of the Support at Home program. You can take on more of the day-to-day organising, such as choosing workers, scheduling visits and approving invoices.

What’s changed under Support at Home Support at Home commenced on 1 November 2025 and has replaced Home Care Packages and Short-Term Restorative Care. Existing HCP clients will move across automatically. CHSP will continue for now and transition later in stages.

Support at Home introduces: Standardised service categories » Mandatory published prices » Routine plan reviews » Greater transparency and flexibility for consumers

Your role vs your provider’s ou: Y » Choose and organise workers » Compare quotes and approve bills » Monitor your spending, records and goals Your provider: » Must agree to support self-management. » Hold and manage your funds » Ensure your workers (including platform or independent workers) meet safety and eligibility requirements » Check that services are appropriate for your plan » Remain accountable for all services delivered under your plan Friendly help If you’d like guidance comparing self-managed vs fully managed options (and real-world fees), talk to our team or browse providers on Aged Care Guide for a local, apples-to-apples view. 34

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What it costs Self-management isn't "fee-free". Under Support at Home, 10% of your ongoing quarterly budget is allocated to care management, even if you choose to self-manage. Providers must publish their prices so you can compare costs, including: » Care Management » Other services they deliver under the program Depending on the services you receive and your financial circumstances, you may also pay participant contributions. Your provider will explain which services attract a contribution and which are fully government funded.

What you can spend on Funds must go toward eligible supports, including: » Personal care » Cleaning and domestic assistance » Nursing and allied health » Equipment, assistive technology and home modifications approved in your plan Your provider should help you check eligibility before you commit to any service.

Is self-management right for you? Self-management suits people who feel confident coordinating supports and want maximum control over who delivers their care. If you prefer someone else to organise everything – or your needs are complex – you can choose a more fully managed option. Your plan will still be reviewed regularly and adjusted if your needs change.

Getting started

1 2 3 4

sk providers whether they offer selfA management and how they support it. Review their published prices and understand what your care management or plan administration costs may be. Agree on how workers will be approved, safety‑checked and paid. Keep receipts and records, and review your plan regularly.

360 Health + Community has been delivering exceptional health services in the Perth, Midwest and Goldfields regions for over 20 years. Reasons to consider 360 Health + Community: We understand what matters to you. Our team is highly qualified and passionate. We offer comprehensive physical, mental and social health care. We help older adults boost their confidence, capability and wellbeing. We offer Telehealth appointments for more flexibility.

Our Allied Health Services Include:

Exercise Physiology

Occupational Therapy

Functional assessments, falls prevention, exercise, mobility programs & hydrotherapy*.

Assessments, daily activity assistance, adaptive equipment recommendations, home modifications, and chronic condition management

dietetics

Diabetes

Food, nutrition, meal planning and dietary advice to support any health goals.

Diabetes education and management (specialist Registered Nurses).

psychology

Social Work

Mental health counselling and support.

Counselling and wellbeing support.

* Perth Metro Only

for more information about our aged care services: 1300 706 922 info@360.org.au 360.org.au

Support at Home

How to compare home care providers after you’ve been assigned a package From 1 November 2025, all in-home aged care will be delivered under the Support at Home program. If you previously held a Home Care Package (HCP), you will move across automatically - with no need to reapply. Your plan and budget will now follow Support at Home rules. The Commonwealth Home Support Programme (CHSP) has been extended to 30 June 2029 while the Australian Government consults on the longer-term design of entry-level aged care. If you’ve recently been approved for Support at Home, your next step is choosing a provider to manage your plan, coordinate your supports, and help you stay safe and independent at home. Providers differ in pricing, flexibility and service approach - so it’s important to compare them carefully.

Step 1:

Step 3:

Match services to your needs

Look for flexibility

Start by identifying the support you require for example:

Can you choose your own support worker? Will they use your preferred physiotherapist or cleaner? Providers who offer flexibility and control usually deliver a more personalised experience.

» personal care » domestic assistance » transport » nursing and allied health » social connection or companionship Some providers specialise in complex care; others focus on wellness, reablement or social support. Ensure their service mix aligns with your goals.

Step 2:

Check for cultural fit & reputation Ask friends or family for recommendations, read reviews, and speak with providers about language or cultural preferences. A good provider will listen and tailor your plan.

Understand the fees – what’s standard vs optional

Step 5:

Under Support at Home, providers must publish clear, transparent prices for all services - including care management and plan administration.

You’re not locked in. If the fit isn’t right, you can switch. Your arrangements move with you and a new provider can support the transition.

Prices must show exactly what is included, such as labour, travel, scheduling and administration. Always ask for: » a full published price list, and » a simple monthly example showing what your total care hours will look like after all costs. 36

Step 4:

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It’s OK to change providers

Tip: Ask how they tailor services to your needs and adjust support as things change.

Your care is Southcare. All the care you need, in the place you need it most – your home. Your in-home aged care should revolve around you. With Southcare, you can enjoy the support you need. It’s now time to put your care in your hands – call us today for a free meeting to explore how Southcare can deliver your care, your way.

9436 3416 • southcare.org.au 37

Support at Home

How to compare home care providers after you’ve been assigned a package Cont'd

Comparing Provider Fees under Support at Home What’s Required / Common Under Support at Home

Fee Type

What Providers Might Differ On

Care management

For ongoing Support at Home services, 10% of your quarterly budget is allocated to care management. This applies whether or not you self-manage.

How care management is delivered, including the level of contact, coordination and support provided.

Service Rates (personal care, domestic assistance, nursing, allied health)

Providers set their own service prices. Prices must be reasonable, transparent and published. Separate administration fees cannot be charged.

Hourly/service rates, minimum visit times, cancellation arrangements and other agreed service pricing.

Third-party / self-managed services

Where third-party workers are used, your provider remains responsible for the services delivered.

Providers may charge an overhead for arranging third-party services. For self-managed third-party services, this is capped at 10% of the actual cost and must be included in the final service price.

Exit / Transfer Fees

No separate exit/transfer fee should be charged under Support at Home.

Ask your provider about the process and notice requirements for changing providers.

Top-up / Private‑Pay Services

Allowed - any private rates must be published, reasonable and agreed upfront.

Some providers offer flexible private-pay options or additional service bundles.

Tip: Instead of focusing on individual fees, ask: “How many hours of direct care will I receive each week after all costs are deducted?” Need help comparing? For an easy, side-by-side comparison of local providers – including what’s included, what’s optional, and how pricing differs – visit Aged Care Guide.

Aged Care Guide:

Ready to compare?

Shortlist local providers by services, fees, reviews and location, then enquire directly. agedcareguide.com.au/ compare

(scan QR code) Prefer to talk it through? Speak with the Aged Care Guide team for help narrowing your shortlist and questions to ask on your first call.

1300 585 592

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CHOOSE ASTLEY CARE YOUR LOCAL PROVIDER OF QUALITY SUPPORT AT HOME If you’re seeking a coordinated care approach to help you remain independent and comfortable in your own home, our Home Care Packages at Astley Care could be just what you need.

All are welcome

Our Services

We welcome people from all backgrounds and walks of life, people living with memory loss, mobility decline, Dementia, Aboriginal and Torres Strait Islander people, people from the LGBTI community and people from culturally and linguistically diverse backgrounds.

We are locals

Astley Care provides all service levels

Service areas

We offer support tailored to all levels of need, including domestic assistance, shopping help, and medication management. Our services also encompass social engagement, transport, respite care, nursing services, and home maintenance. Additionally, we provide access to allied health services, social day programs, and private care. Our individually designed services ensure that you receive the right level of care and support to meet your specific needs.

We provide support from local people with a personal touch to help you stay in your home longer.

Offering an array of support services in the City of Gosnells, City of Armadale, City of Jarrahdale and Serpentine, including surrounding areas.

Packages to suit you Providing support with all Home Care levels of support, including CHSP and Support at Home program.

GET IN TOUCH 6500 8200 admin@astleycare.com.au www.astleycare.com.au

23 Astley Street, Gosnells, WA

Supporting your choice, dignity and independence in everything we do!

Support at Home

Respite care at home and in an aged care home

What is respite care? Respite care is short-term support so a carer can rest, work, travel or simply recharge. It can happen: » At home (a paid support worker visits), » In the community (day or overnight centre-based programs), or » In an aged care home (a temporary stay with 24-hour support). These options are designed to support both the older person and their carer, keeping routines safe and sustainable.

Who can get governmentsubsidised respite? Get assessed (for subsidised care): organise a Single Assessment (formerly ACAT/ACAS) through My Aged Care — the national assessment now used for all government-funded aged care, including Support at Home.

How much residential respite can you use? You can use up to 63 days of subsidised residential respite per financial year. If you need more, your assessor can approve extensions of up to 21 days at a time. These days can be taken in blocks or spread across the year.

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Costs at a glance » Residential respite (in an aged care home): You’ll usually pay a basic daily fee set by the Government at 85% of the single basic Age Pension. The exact dollar amount is indexed and updated periodically, so check the current rate when booking. Homes may also charge a small booking fee — ask the provider to outline this before you confirm dates. » At-home or centre-based respite: From 1 November 2025, these services are available through Support at Home (and some services continue under the Commonwealth Home Support Programme (CHSP) during transition). Providers publish their prices, and you’ll pay a client contribution based on those prices; ask for a written quote and any concession policies before you start. ood to know: If you need respite G quickly or prefer extra services, you can choose to pay privately without waiting for assessment or funded availability. Your funded supports (if any) can still be used later.

Supporting you to live well at home Support at Home Helping you access government funded care.

Trusted, Compassionate Carers Friendly professionals who treat you like family.

Not eligible for a government subsidised program? No problem. We can arrange private home care services, meaning that you would pay for the services you receive, still being able to access our whole range of services.

Help with daily living Cleaning, meals, transport, personal care and more. DVA Veteran Community Nursing, Veteran Home Care Working with Veteran’s Affair’s & Health Organisations.

Call: (08) 9385 5100 / 0447 468 176 or visit: www.carenet.net.au

Support at Home

Respite care at home and in an aged care home Cont'd

What’s changed from 1 November 2025? » Australia has introduced Support at Home, which replaces Home Care Packages and Short-Term Restorative Care. You’ll still find familiar supports — personal care, domestic help, nursing, allied health, equipment and home modifications — but with clearer categories, published prices and regular plan reviews. » If you previously had a Home Care Package, you moved across automatically; you didn’t need to re-apply. Your provider should have reviewed your plan, explained prices and carried over any unspent funds. (Residential respite rules — like 63 days a year with possible extensions — continue.) » CHSP has been extended to 30 June 2029 while the Australian Government consults on the longerterm design of entry-level aged care.

Need availability now, or comparing options near you?

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How to organise respite (simple steps) 1

Decide the setting

Get assessed (for subsidised care)

at home, a day/overnight program, or a short stay in an aged care home.

Contact My Aged Care to arrange an aged care assessment (previously known as ACAT/ ACAS), or proceed privately if you prefer not to wait.

Book the provider Book the provider and confirm the daily fee/price, any booking fee, and what’s included (meals, transport, therapy, activities).

Keep track Keep track of your used residential respite days so you know when to request an extension if needed.

Aged Care Guide can help you find at-home respite and short-stay places in aged care homes, explain fees in plain English, and coordinate dates that work for your family.

Community Centre Home Support Retirement Village

What does community mean to you? VILLAGE LIVING Live a vibrant village life in a convienient location. Beautiful gardens. Pet friendly. BUILDING CONNECTIONS Connect with a lively community enjoy meals, activities, events & entertainment. INDEPENDENCE Stay socially connected and remain independent in your own home. We offer an extensive range of tairlored home support services. VOLUNTEERING Volunteering with us can be rewarding both personally and through supporting the wider community.

Support at Home

Technology at Home

Technology and tools to help you stay home longer.

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LUXURY SLEEP

Experience unparalleled comfort & mobility with Australia’s leading NDIS & Homecare provider of Adjustable Beds

BOOK A FREE HOME TRIAL TODAY! Who We Are

Sleep Electric is Australia’s top provider of adjustable beds, recliners, and pressure care mattresses. Our extensive range has something for everyone, from lifestyle seekers craving comfort to those with complex care needs focused on pressure relief and mobility.

We Specialise In Hi Lo Beds

Adjustable Beds

Pressure Care

Recliner Chair

Mattresses

Companion Beds

Visit Our Jandakot Showroom

Mobile Trials At Home

Our mobile showrooms offer a free, convenient, and safe way to try our products at home. We’ll come to you at a time that works for you for a one-on-one assessment with a sleep specialist who can help you select the perfect sleep solution

infowa@sleepelectric.com.au 08 9410 0895 4/79 Cutler Rd, Jandakot

Or Let Us Visit You At Home

sleepelectric.com.au Scan the code to download brochure & price list

Support at Home

A guide to home safety & modifications for older people As we age, our homes should continue to be a place of comfort, not risk. But everyday activities - like getting in and out of the shower, climbing stairs, or simply reaching for a cupboard - can become more difficult and potentially dangerous over time. That’s why home safety and smart modifications are important considerations to remain independent for longer.

Home safety and smart modifications are important considerations to remain independent for longer.

Technology at Home

Common home hazards

Types of home modifications

Even the most familiar home can present safety risks. Here are some of the most common concerns:

Home modifications can range from basic equipment to major structural changes, depending on the needs of the individual.

» Slippery floors, especially in bathrooms or kitchens

Simple modifications

» Poor lighting, which increases the risk of tripping or falls » Steps or uneven surfaces at entrances or within rooms » Cluttered spaces that limit movement or access to mobility aids » Hard-to-reach storage that requires bending or stretching » Bathrooms without rails or seating, which can become high-risk zones A professional home safety assessment can help identify which modifications may reduce these risks and support your mobility and wellbeing.

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» Grab rails in bathrooms, toilets, or along hallways » Non-slip flooring or floor mats » Shower chairs, hand-held shower heads » Lever-style door handles and tap turners » Ramps or threshold wedges for easier entry

Complex modifications » Bathroom renovations (e.g. walk-in showers, raised toilets) » Stair lifts or platform lifts » Kitchen redesign for accessibility » Widened doorways for mobility equipment These changes don’t just support safety they promote independence and dignity.

Life Your Way

Supporting Safe, Independent Living Home Modifications

Occupational Therapy

Technology & Computer Services

Recreation & Mobility Services

Ramps, rails, step-free access, and bathroom upgrades that improve safety and accessibility at home.

Alert Devices, computer setup, digital training, and tech support to stay connected and secure.

Individualised assessments to provide expert advice on prescribed equipment and home modifications.

Vehicle modifications for easier travel, and modified bikes and trikes.

Services are available through Support at Home, AT-HM pathway, CHSP, NDIS, and fee-for-service.

“The new bathroom has changed everything for me. I feel safe and confident again in my own home.” “The service has been absolutely outstanding. The team took the time to understand our situation and gave us practical, professional advice.” Partner with us

Your dedicated Associate Provider, working alongside you to enhance and extend services.

1300 663 243 | enquiries@tadwa.org.au

Serving WA for over 40 years with offices in Perth & Bunbury

Support at Home

A guide to home safety & modifications for older people Cont'd

What funding is available? The Australian Government offers financial support for eligible seniors through several programs:

3 Department of Veterans’ Affairs (DVA) » Through the Rehabilitation Appliances Program (RAP), eligible veterans can access home modifications and medical equipment

1 Commonwealth Home Support Programme (CHSP)

Technology at Home

» For older people needing entry-level support to remain at home » Geat2GO initiative provides up to $2,500 per year for essential home modifications and assistive technology

» Requires a My Aged Care assessment (call 1800 200 422)

National Disability Insurance Scheme (NDIS) » For Australians under 65 living with disability

» Covers equipment such as handrails, ramps, mobility aids, and bathroom modifications

2 Support at Home

» Funding available for home modifications related to functional needs

Local councils and state-based schemes

» For those with ongoing care needs replacing HCP and STRC

» Some Western Australian councils offer small grants or rebates for safety equipment (e.g. smoke alarms, rails)

» Home modifications can be included as part of your care plan, based on safety, mobility, and clinical recommendations

» Community Aids and Equipment Program (CAEP) may assist with equipment.

» Must be arranged through your approved provider

» Requires clinical assessment and approval

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How to get started

q Get Assessed » Contact My Aged Care for a home support assessment » For veterans, speak to your GP or healthcare provider

q Consult an Occupational Therapist (OT) » OTs recommend modifications tailored to your abilities and home layout

q Choose Trusted Providers » Work with licensed builders or modification specialists familiar with accessible design » Ask if they have experience delivering CHSP or Support at Home-funded services

q Stay Proactive » Don’t wait until after a fall or hospital stay - early modifications can prevent incidents and preserve independence

A safer home = a longer stay at home With the right modifications and support, ageing in place can be a safer, more enjoyable experience. Whether it’s a simple grab rail or a full bathroom redesign, governmentfunded home modifications are designed to help you stay in control of your life - and your home - for as long as possible.

Support services For more information, visit: myagedcare.gov.au (Scan QR code) My Aged Care

1800 200 422

agedcareguide.com.au

Smart assistants & voice-controlled devices

Support at Home

Voice-controlled support These help with daily tasks, communication, and emergency prompts: » Google Nest Hub / Google Home » Amazon Echo / Alexa » Apple HomePod with Siri

Benefits:

Technology at Home

» Voice-activated calls or reminders for medication, hydration, appointments » Integration with other smart home devices » Can be set to check in with family (e.g. “Alexa, call my daughter”) For many older people wanting to stay safe, connected, and independent at home, today’s smart technology offers more support than ever before. From voice-activated assistants to motion sensors and health trackers, these tools are reshaping how we care — offering practical help with daily routines, early warning for health concerns, and peace of mind for families.

Security & surveillance cameras These help detect unusual activity, intruders, or monitor wellbeing:

External cameras (e.g. Ring, Arlo, Google Nest Cam): » Motion alerts for unusual movement around doors or driveways » Two-way audio for communication » Cloud or app-based monitoring by family

Internal cameras: » Can be useful in shared areas like kitchens or hallways (with informed consent) » In dementia care, used cautiously to monitor agitation or wandering Ethical Note: Always consider dignity, privacy, and legal guardianship. Consent is key unless covered under substituted decision-making frameworks.

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Activity & movement sensors

For people living with dementia:

These track daily patterns, sending alerts for concerning changes (e.g. no bathroom visits overnight):

» Wander management systems (e.g. wearable GPS trackers with geo-fencing)

» Bed exit alarms (detect when a person leaves the bed and doesn’t return)

» Smart locks with caregiver-controlled access

» Motion sensors in hallways, kitchen, or bathrooms

» Voice reminders: automated voice cues throughout the home (“It’s time to eat”)

» Door sensors (e.g. wandering alerts if someone exits at night)

» Interactive robotic comfort pet: Designed to provide emotional support and companionship for older adults

Cognitive & behavioural monitoring tools Emerging technologies that monitor behavioural changes linked to cognitive decline: » AI-powered home sensors: detect changes in routines (e.g. eating, sleeping) » Smart pill dispensers: log and alert when medications are missed

Health monitoring devices Used to track and alert carers to changes in health: » Smartwatches with heart rate, blood oxygen, or fall detection (e.g. Apple Watch, Fitbit, Samsung Galaxy Watch) » Blood pressure cuffs and glucose monitors that sync to caregiver apps

Other assistive tech: » Automatic lights (triggered by motion to prevent falls at night) » Smart plugs: remotely control or schedule appliances » Leak and smoke detectors: send alerts to family/caregivers

The right tech = confidence to live independently With the right mix of tools and thoughtful setup, smart technology can support independence, safety, and a stronger connection to loved ones.

» Emergency pendants with vital sign tracking

agedcareguide.com.au

Support at Home

Transport options for seniors: Getting around Western Australia Getting from A to B shouldn’t be a barrier to living well. In Western Australia, seniors have access to a range of affordable, accessible and reliable transport services that support independence, social connection and participation — whether you live in metropolitan Perth, the South West, the Goldfields, or a regional or remote community.

Seniors & pensioner concession fares (WA)

Technology at Home

Western Australian Seniors Card holders and Pensioner Concession Card holders are eligible for discounted or free travel on public transport services across the state. Where concessions apply: » Transperth services (train, bus and ferry in metropolitan Perth) » Transwa regional road coach and train services » Selected regional and community transport services WA Seniors Card benefits » Free travel during allocated off-peak periods on Transperth services » Discounted fares on Transwa regional services

Regional & long-distance travel Seniors and concession card holders receive discounted fares on Transwa train and road coach services across Western Australia. This applies to travel between Perth and major regional centres including: Bunbury, Geraldton, Kalgoorlie, Albany, Northam, Merredin, Collie and other regional destinations. Transwa also offers: » Concession fares for eligible Seniors Card and Pensioner Concession Card holders » Discounted fares on regional coach connections » Affordable intra-regional travel options

Learn more: transperth.wa.gov.au, Transperth InfoLine (Mon–Thu 5am–12.30am Fri–Sat 5am–2am / Sun 5am–12am)

» Supports affordable access to shopping, appointments and social activities Pensioner Concession Card holders » Receive concession fares on Transperth services » May be eligible for additional transport discounts depending on the service and location Apply or learn more: wa.gov.au Transwa bookings (Mon–Fri 7.30am–5pm, Sat 8.30am–4.30pm, Sun 10am–4pm (scan QR code)

1300 662 205

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(scan QR code)

13 62 13

Helpful tip: Your Seniors Card comes with a Seniors SmartRider, which gives you:

» Free travel on Transperth before 6am, between 9am and 3.30pm, and after 7pm on weekdays — and all day on Saturdays, Sundays and public holidays. » Concession fares apply in the morning and afternoon peaks. The Transperth and Transwa websites provide updated timetables, accessibility information and fare calculators to help plan travel.

Community transport services For seniors who cannot easily use public transport, community transport provides door-to-door assistance for: » Medical appointments » Shopping trips » Social activities » Day programs and community events These services are delivered by local councils, neighbourhood houses, and community organisations. Eligibility

Generally available to people aged 65+, or 50+ for Aboriginal and Torres Strait Islander people, who have difficulty using regular public transport. Or who are supported under My Aged Care’s Support at Home Program. To find a service near you: Contact My Aged Care or your local council My Aged Care

1800 200 422

Ride-sharing and on-demand services Services available across Western Australia include: » Uber, DiDi, 13cabs and Swan Taxis » Uber Assist and wheelchair-accessible taxis for people using mobility aids » Local council-supported community transport services in some regions

Passenger Transport Subsidy Scheme (PTSS) – WA subsidy program Western Australia’s transport subsidy scheme is the Passenger Transport Subsidy Scheme (PTSS), which supports people who cannot use public transport safely or independently due to disability or mobility needs. What it provides » Subsidised fares for eligible taxi and on-demand transport services » Available for standard and wheelchair-accessible vehicles » Valid for travel across Western Australia

Eligibility Applicants must be a WA resident who: » Have a permanent disability or mobility condition, and » Are unable to use regular public transport independently

Learn more: transport.wa.gov.au Department of Transport WA Call (Monday – Friday, between 8am–5pm)

Ride-share providers often include features such as: Assistive driver options, upfront pricing and door-to-door support (scan QR code)

13 11 56 agedcareguide.com.au

Support at Home

Technology at Home

Planning & Preparation

Moving into care is about more than a place to live – it’s about support, dignity and peace of mind. Western Australia Edition 03

Planning ahead: Wills, powers of attorney & enduring power of guardianship Protecting your choices, values and future wellbeing As we age, having the right legal documents in place helps ensure your wishes are followed - and it takes pressure off your loved ones during difficult times. There are two main areas to plan for: » Your money and property » Your healthcare and lifestyle decisions Here’s a guide to the most important tools:

Enduring Power of Guardianship (financial) » What it does: Lets you appoint someone you trust to manage your money and property - such as paying bills, accessing bank accounts, or selling assets if needed. » When it takes effect: You choose. It can start immediately or only if you lose capacity. » Why it matters: Without this, no one - not even your partner - can legally access your finances unless they apply to the courts.

Enduring Power of Guardianship (personal, lifestyle and treatment) In Western Australia, medical and personal decision-making is covered by an Enduring Power of Guardianship (EPG). » What it does: Allows someone you appoint to make personal, lifestyle and medical treatment decisions on your behalf if you lose decision-making capacity. Financial decisions are covered separately under an Enduring Power of Attorney (EPA).

What does an Executor of a will do? Understanding how this role differs from Powers of Attorney and Guardianship. An Executor is the person named in a will to carry out the wishes of someone after they have died. It’s a role that only begins after death, and it is different from the roles of Enduring Power of Attorney and Enduring Guardian, which apply while someone is still alive but may have lost capacity.

The Executor’s key responsibilities: » Locate and secure the will » Apply for probate, if required (a legal process confirming the will is valid) » Arrange the funeral (if not already planned or prepaid) » Notify banks, Centrelink, super funds, and other institutions » Identify and value assets and debts » Distribute the estate according to the will » Manage tax returns and financial closures

» Where it applies: Used in Western Australia.

» Deal with disputes or legal claims against the estate

» Why it matters: Ensures someone who understands your values can make informed medical and personal decisions if you’re unable to speak for yourself.

It’s a job that can take months, sometimes over a year, depending on the complexity of the estate. agedcareguide.com.au

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Planning ahead: Wills, powers of attorney & enduring guardianship Cont'd

Executor vs. power of attorney / guardian: What’s the difference? Role

When it applies

What it covers

Executor

After death

Carries out the will, distributes estate, finalises legal/financial matters

Enduring Power of Attorney

While the person is alive (but lacks capacity)

Manages finances, banking, property decisions

Enduring Guardian

While the person is alive (but lacks capacity)

Makes health and lifestyle decisions

Advance Health Directive

While the person is alive (but lacks capacity)

Records your own treatment decisions in advance — no decision-maker is appointed

Key things to know

Who should you choose?

» You can appoint different people for each role, or the same person for all.

The Executor should be someone:

» These roles are legally binding and remain in effect if you lose capacity—unlike general powers of attorney.

» You trust to act responsibly

» Rules vary by state, so check local requirements or speak to a solicitor.

» Ideally, not much older than you. Many people choose a family member, close friend, or solicitor. You can also appoint joint Executors if needed.

Planning & Preparation

» Make sure your appointed decision-makers know your wishes and have access to the documents when needed. Putting these documents in place now protects your independence and your peace of mind.

Western Australia Edition 03

» Who is organised, willing, and emotionally prepared

Thinking about planning ahead?

Today we are encouraged to plan ahead. Pre-planning your funeral gives you the assurance that your choices will be acted upon. Pre-paying your funeral gives you a fixed price so your family won’t be faced with the burden of any increases to these costs. Feel true peace of mind knowing the emotional and financial stress of arranging your funeral will be taken care of. Seniors Card members receive $250 discount on Premium Pre-Paid Fees. *T&C’s Apply PROUDLY WA FAMILY OWNED 9231 5100 | BOWRAODEA.COM.AU 59

Preparing for the next chapter: A guide for families and older Australians

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What you’ll find in this section:

1 The emotional journey » Coming to terms with change, loss, and new beginnings » Supporting autonomy, identity and dignity when moving into care » Advance Care Planning: Making your values known and respected

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Planning & Preparation

2 Practical realities & speaking up when it matters » What daily life in aged care looks like » Food, dining, and activity options

Entering aged care is a significant life transition - one that can bring mixed emotions, big decisions, and important conversations. Whether you’re considering residential care for yourself or a loved one, this section is here to support you with clarity, empathy, and practical guidance. Like any major life event - a new job, a new home, or retirement - this move is also a time to pause, reflect, and plan. From reviewing your legal arrangements to talking about care preferences, it’s about ensuring the next chapter is one of comfort, dignity, and choice. We know it’s not always easy. Change rarely is. But with the right information and support, it can be a step toward greater peace of mind - for everyone involved.

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» How concerns and complaints are managed » Ways to speak up or advocate for a loved one

3 Legal and life planning » Getting your affairs in order (without being overwhelmed) » Understanding wills, power of attorney & enduring guardianship » Protecting your health and financial wishes for the future

4 Forward planning with purpose » Yes, this includes funerals — but it’s not about endings » Learn how to honour a life well lived and support those left behind » Featuring expert guidance and trusted services

Forward planning with purpose

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Planning ahead means your wishes are clear — and your loved ones are supported.

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Planning & Preparation

Legacy, funeral planning & honouring a life Talking about death isn’t easy - but planning ahead can ease the burden for everyone. It’s not just about logistics or legalities. It’s about honouring a life well lived and making sure that, when the time comes, things are carried out with care and clarity.

Why planning matters Just as we plan for a birth or a wedding, planning for end-of-life helps loved ones feel more prepared and less overwhelmed. Whether it’s choosing between a burial or cremation, deciding on music or readings, or documenting preferences for a memorial, having these conversations early ensures wishes are respected.

A personal legacy Legacy is more than just paperwork it’s about stories, values and memories. Many people choose to leave a personal mark: writing letters to loved ones, recording a short video, creating a memory book or nominating a cause for donations in their name. These are simple but meaningful ways to leave behind something lasting. 62

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Funeral planning basics You don’t need to know all the answers, but a few early decisions can make a big difference. Consider: » Appointing someone to manage your funeral arrangements » Pre-selecting a funeral director or service » Documenting music, poems, or religious/ cultural preferences » Noting if you’d prefer a smaller private ceremony or public celebration repaid funeral plans are also an option, P offering financial and emotional relief for families later.

Support when it’s needed For those supporting a loved one through this process, grief can begin long before the final goodbye. Take time to talk, listen and ask what’s important to them. When the time comes, having a plan already in place allows families to focus on what matters most - being there for each other. Preparing for the end doesn’t mean giving up - it means showing up, with love and intention.

Planning ahead: Advance Care Planning (ACP) Making sure your voice is heard, even if you can’t speak for yourself.

How do I get one?

Advance Care Planning is all about making your healthcare wishes known before you’re ever in a situation where you can’t make decisions yourself - such as during a serious illness or after a medical emergency.

» Talking to your doctor or aged care provider

It gives you the opportunity to say what matters to you, and it gives your loved ones peace of mind knowing they’re doing what you would want.

What is an Advance Health Directive? An Advance Health Directive (AHD) is the legal document you complete as part of your planning. It outlines: » The types of treatment you would or wouldn’t want (like life support, CPR, or feeding tubes) » Your preferences for comfort and care (such as pain relief, staying at home, or cultural/religious wishes) » Who you want to make decisions for you if you’re unable to

Do I need one? You don’t have to have one, but it’s strongly encouraged — especially if: » You’re moving into aged care » You’re managing a long-term illness or dementia » You simply want to stay in control of your future healthcare Aged care homes will usually ask about this when you move in. While it’s not required by law, it helps staff deliver care that respects your values and choices.

You can start the process by: » Visiting advancecareplanning.org.au to download forms for your state or territory » Appointing a trusted person to act on your behalf (often called a substitute decisionmaker or enduring guardian)

Things to include in your plan: » “If I can’t recognise my family, I want comfort care only” » “I would want every medical treatment if there’s a chance of recovery” » “I’d like music or prayer during my care” » “I do not want to be transferred to hospital unless necessary”

Advance Care Planning helps you stay in charge of your care - even when life doesn’t go to plan. It’s not just about preparing for the end – it’s about protecting your values and giving your loved ones confidence in doing what’s right for you.

Advance Care Planning Services For more information, visit advancecareplanning.org.au (Scan QR code)

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Funerals: A thoughtful approach to planning ahead

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Why pre-planning matters Choosing a funeral director early means your wishes, or those of your loved one, are respected and carried out without urgency. It also ensures key details such as burial or cremation preferences, cultural or religious practices, and service arrangements - are documented and communicated in advance.

Choosing the right funeral director

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Recommendations matter: Ask friends, family, aged care staff or your GP for referrals.

Planning & Preparation

Services provided: Ask what’s included - transport, paperwork, service coordination, viewing, or cultural rituals. When moving into an aged care home, families are often asked whether a funeral director has been nominated. While it may feel confronting, having these details organised in advance can ease emotional and practical pressure when the time comes. Making decisions during a time of grief can be overwhelming - planning ahead gives families clarity, confidence, and peace of mind.

Funerals For more information, visit: agedcareguide.com.au /s/funerals (Scan QR code)

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Communication & care: Choose someone who listens, explains clearly, and offers compassionate support. Transparency on costs: Request a full itemised quote and clarify which services are optional. Cultural & personal fit: Make sure they can honour spiritual, cultural or family preferences. Use the directory - Aged Care Guide

What happens after a resident passes away? When a resident passes away in an aged care home, the staff will contact the nominated next of kin and, if a funeral director has been selected, arrange for them to be notified. The home will typically assist with initial paperwork and provide time for family and friends to visit, say goodbye, and begin making arrangements.

Over the past five years, more than 3,500 families across Western Australia have entrusted Purslowe & Chipper Funerals with the care of their loved ones. For many, it’s not just the service itself, but the way they are supported: gently, personally, and with quiet attention to what matters most. Saying goodbye is never easy, but with the right support, it doesn’t have to feel overwhelming. From managing the practical details to creating meaningful moments of remembrance, every step is shaped with care around each family’s unique needs. With more than 135 years of experience, Purslowe & Chipper is a trusted part of Perth’s community, supporting families with care and compassion

We have funeral homes across metropolitan Perth and provide funeral services to all surrounding areas in Western Australia.

purslowechipperfunerals.com.au

(08) 9444 4835

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Find aged care services and providers in your local area – with ease.

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In-home care services

The following pages list approved in-home care service providers and the types of support they offer to help older Australians remain independent in their own homes. From government-funded options like CHSP and DVA programs to private care and specialist services, these tables outline what each provider offers at a glance. For additional information or to confirm service availability in your area, contact providers directly using the contact details listed, or visit agedcareguide.com.au and search for them by name.

CHSP funded services

DVA services

The Commonwealth Home Support Programme (CHSP) funds providers to deliver entry-level support that helps older people stay at home. Services may include domestic help, transport, nursing, home maintenance, and allied health. Providers must follow CHSP service guidelines to ensure appropriate care.

The Department of Veterans’ Affairs (DVA) supports eligible veterans and their families with a range of in-home care services. These include Veterans’ Home Care (VHC) for basic support, Community Nursing for more complex needs, respite care, and household assistance – to help veterans remain independent at home.

Private funding available Private funding means paying for home care services directly, without government subsidies. It offers faster access, more provider choice, and flexibility – ideal for those not yet approved for funding, waiting for a package, or needing extra support beyond what’s included in their current plan.

VHC services Veterans’ Home Care (VHC), funded by DVA, provides basic in-home help for eligible veterans and dependents. Services include personal care, domestic help, garden and home maintenance, and respite. VHC is best suited for those needing low-level support – not complex or high-care services.

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1300 706 922 360 Health + Community 1300 225 273 ● A Better Life Home Care Services . 07 3273 3135 A2Z Care Plus 0401 093 396 Abigail Mamas Healthcare Services 9841 8668 ● ACCC Home Care Services 02 8544 0487 Activ8 Health Club 1800 228 868 ActivOT 6331 6888 Adelphi Living 1800 247 342 AHP Disability Services 0423 721 435 Alium Abilities 0414 608 341 Alternative Answers Alzheimer's WA Home and Community 1300 667 788 ● Respite Services 1300 667 788 Alzheimer's WA Occupational Therapy 1300 262 626 ● Amana Living Home Care Services 9842 2797 Amity Health 0411 757 622 Andrew Stewart - Hearing Connections 1800 264 357 ● Angels Care Australia 1300 364 243 Ashlee Judd 1300 440 539 Aspire & Grow Therapy Services 6500 8230 ● Astley Care In Home Services Attune Hearing (NSW, QLD, VIC, SA & WA) 1300 736 702 6364 3917 ● Auscare - Community 1300 540 495 ● AUSTCARE 02 9887 2111 Australian Recreational Therapy Assoc ● Australian Red Cross Aged Care Services WA 9225 8888 1300 753 206 ● Australian Unity Home Health & Care WA 02 8315 2834 Avant Innovations 1300 428 486 ● Avivo 1300 275 227 BaptistCare at home - Great Southern 1300 275 227 BaptistCare at home - Perth Metro 1300 275 227 BaptistCare at home - South West BaptistCare at home - Wheatbelt 1300 275 227 0407 227 782 Being Human Support Services 9761 1855 ● Belong at Home - Bridgetown 9720 5100 ● Belong at Home - Bunbury 9754 4716 ● Belong at Home - Busselton 9734 5353 ● Belong at Home - Collie 9757 2333 ● Belong at Home - Margaret River 9731 1823 ● Belong at Home-Donnybrook 1300 012 378 Best Home Therapy 13 11 51 ● Bethanie CHSP Services Mid West ● Bethanie CHSP Services Perth Metro East 13 11 51 ● Bethanie CHSP Services Perth Metro North 13 11 51 ● Bethanie CHSP Services Perth Metro South 13 11 51 13 11 51 ● Bethanie CHSP Services South West

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Note: 1. In home care for private clients 2. Services provided as daily telephone support through Telecross 3. Includes meal delivery services 4. Some services available as fee for service

ATSI Aboriginal, Torres Strait Islander CALD Culturally and Linguistically Diverse LGBTIQ Lesbian, Gay, Bisexual, Transgender, Intersex and Questioning NESB Non-English Speaking Background Ethnic/cultural notes should not imply exclusivity. All facilities are multicultural.

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13 11 51 ● Bethanie Home Care WA 9883 4444 ● Boddington Health Service 0413 774 411 Bright Diets 9526 8547 ● Bright Lilly Healthcare 6162 0792 Brighter Healthcare 1300 223 968 ● Brightwater at Home 9385 5100 Care Net Community Nursing 02 9666 7930 Care Next Door 9284 7562 ● Carealot Home Health Services 03 9492 6982 ● Carepro Disability Service 9279 3200 Carers Plus 1300 765 465 Careseekers 0418 597 846 Carole Parker - Consultant Dietitian APD Catholic Homes Home Care Serv (Mid West) 6477 6385 Catholic Homes Home Care Services 6477 6385 ● (Perth Metro East) Catholic Homes Home Care Services 6477 6385 ● (Perth Metro North) Catholic Homes Home Care Services 6477 6385 ● (Perth Metro South) Catholic Homes Home Care Serv (Perth Metro) 6477 6385 ● Catholic Homes Home Care Serv (South West) 6477 6385 ● ● Catholic Homes Home Care Serv (Wheatbelt) 6477 6385 6404 3652 Choice Health & Wellbeing Group 1800 264 268 ● Chorus 1800 264 268 ● Chorus Aged Care Support ● Chorus Kitchen (Meals on Wheels Service) 9339 7225 Chung Wah CC Commonwealth 9328 3988 ● Home Support Prog 9328 3988 ● Chung Wah CC Support at Home 9267 9055 ● City of Swan Community Care 9409 1094 Class Professionals 0488 903 659 Coastal Dietetics Cockburn Care Commonwealth Home 9411 3780 ● Support Prog 1800 968 754 ● Community Vision Home Care Services 1800 968 754 ● Community Vision Home Care Services 1800 968 754 ● Community Vision Home Care Services 9315 2200 ● Companion Home Care 07 3472 5655 ● Complete Healthcare Connect 9274 5666 Consano Pelvic Health Centre 1800 012 273 Continuity Care Australia 9535 0300 ● Coolibah Care Home Services 0476 035 233 Country Mile Home Care 1300 665 082 CPE Group 1300 222 767 Create A Sense Of Place

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Note: 1. Includes Transition Community Care (TCC) for clients at home. 2. Includes overnight & 24 hour live-in care 3. Contact us directly if you need help finding an aged care worker 4. Services also for private clients and Short Term Restorative Care (STRC) 5. Home delivered meals to clients within Cockburn, East Fremantle, Fremantle, Kwinana, Canning, Mandurah, Melville & Rockingham areas 6. Includes overnight live-in care and mental health support 7. Includes overnight live-in care and mental health support

ATSI Aboriginal, Torres Strait Islander Culturally andand Linguistically Diverse ATSI Aboriginal, Torres Strait IslanderCALD CALD Culturally Linguistically Diverse LGBTIQ Lesbian, Gay, Bisexual, Transgender, Intersex andand Questioning Speaking Background LGBTIQ Lesbian, Gay, Bisexual, Transgender, Intersex QuestioningNESB NESBNon-English Non-English Speaking Background Ethnic/cultural notes should notnot imply exclusivity. AllAll facilities areare multicultural. Ethnic/cultural notes should imply exclusivity. facilities multicultural.

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agedcareguide.com.au

Dale Community Care - In Home Care 9399 6800 Support Serv 07 3892 8500 Deaf Connect Dementia Services | Southern Cross Care 1300 000 161 ● WA 0426 279 519 Dementia Together 8632 9700 Developing UR Life Dongara/Eneabba/Mingenew Multi Purpose 9927 0200 ● Service 9343 2969 Dovely Home Care 6310 0460 Dovida - Peel Region 6310 0400 Dovida - Perth Metro 6310 0410 Dovida - Perth North 6118 6398 Dovida - Perth North East 6310 0450 Dovida - South West WA (Bunbury) 1300 008 018 Dovida Australia 1300 360 070 Drake Medox 9271 7011 ● ECHO In-Home Care Services 9271 7011 ● ECHO Social Support Services 1300 043 578 Empower Healthcare 1300 761 965 Encara | Allied Health 9083 1800 ● Esperance Home Care 6555 8619 Exercise Physiology Butler 6555 8619 ● Exercise Physiology Kelmscott ● Exercise Physiology Mandurah/Halls Head 6555 8619 6555 8619 ● Exercise Physiology Myaree 9949 3666 ● Exmouth Multi Purpose Service 1800 572 401 ● Farris Care Services 0432 889 752 Feed Your Future Dietetics 1300 177 877 ● Find a Carer 1300 368 196 ● Five Good Friends Home Care Services 0418 141 852 Fly2Health Group 9302 1737 Focused Care 02 9879 4930 Foot Evolution Podiatry 0437 054 252 Friends at Home 1300 139 229 Fuel Your Life 9956 1904 ● Geraldton Community Care 1300 648 688 Get Picked Up 6153 1528 Godrich Health Care 07 5536 6400 Great Ideas in Nutrition 07 5536 6400 Great Ideas in Nutrition 0408 059 395 Greenlight hc 1300 133 633 Guardian Nursing Agency 9168 6251 ● Halls Creek Community Care 1300 911 728 ● Happy Living Home Care Packages 6249 7066 Harmilla Care

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● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ●

● ● Note 4 ● Note 4 ● ● ● ● ● ● ●

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● ● ● ● ● Note 5

● Note 1 ● Note 2 ●

Note: 1. Includes overnight respite, 24-hour care, short or on-going long term care 2. We provide 1 hour care, overnight care, 24 hour live-in and emergency care 3. Dementia support and telehealth consulting available Australiawide 4. Specialist dementia care available 5. Includes access to safety equipment & technology if required

Western Australia Edition 03

D Divider IBC Inside Back Cover IFC Inside Front Cover OBC Outside Back Cover

Harold Hawthorne Com'ty Centre Home 9470 1155 ● Support Services 1300 422 111 HCA Home WA 0423 748 060 Healing Through Arts 6156 7590 Helping Hands Physio 1300 764 433 HenderCare (WA) 02 9113 5933 Hireup 1300 705 029 Homage Australia 9385 5675 ● Home Care Assistance West Coast Perth Home Care South West Southern Cross 1300 000 161 ● Care 1300 000 161 ● Home Care Southern Cross Care 0477 662 922 Home Caring Stirling 9378 2544 Home Chef 0412 921 221 ● Home Modifications Australia (MOD.A) 1300 875 377 HomeCaring 0473 527 911 HomeCaring South Perth 02 9686 2600 Humanware Australia I Hate Cooking - In Home Cooking Support 0410 526 477 ● 9247 0888 IAC Home Care 0466 359 283 Ian Hainsworth 9497 3200 Independent Village Retirement Living 03 9063 3446 Indigo Therapy Group 1300 615 832 Infinity Care & Allied Health Italo-Australian Welfare & Cultural Centre 9228 2220 ● (ICare Community Services [Support at Home/In Home Care]) 9497 3200 JE Murray Home 13 15 46 Jim's Laundry Services 9250 1676 Junction Foot and Ankle Group ● Juniper Commonwealth Home Support Prog 6363 6324 6185 1051 Just Better Care East Perth Metro 1300 587 823 Just Better Care WA 13 10 95 Kanda WA 0417 423 804 Kendra Boone 9329 4955 KompleteCare WA 1800 491 805 Leonie's Caring Life Without Barriers Kimberley/Goldfields 1800 792 359 ● 9424 0200 ● Lifecare Homecare 0432 457 083 Lifepath Care Services 03 9796 3399 Linds Rehabilitation Equipment 13 15 12 Lite n' Easy 02 9764 4488 ● Lumia Help in the Home 1300 158 746 Lusio Rehab the home of LusioMATE 1300 736 573 Mable 03 9318 1111 ● MCWA - Aged Care With A Difference 9981 0600 ● Meekatharra Hospital

Transport

Social and/or Recreational

Respite Care

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● ● ● ● ● ● ● ● ●

● ● ● ● ● ● ● ● ● ● ● ● ● ●

●

Pharmaceutical Delivery

Personal Care

Palliative Care

Medication Supervision

Meals and/or Shopping

Home Maintenance/Gardening

Health Professionals

Domestic Assistance

Dementia Care

VHC Services

DVA Services

Phone (08)

Private Funding Available

Services

CHSP Funded Services

In-home care services

Notes

Partner Profile Page

● ● ●

● ● ● ● ● ● ● ● ● ● ● ● Note 3 ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ●

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● ● ● ● ●

●

● ● ● ●

● ● ● ● ● ● ● ● ● ●

Includes home modifications

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● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ●

● ● ● ● ● ●

● ● ● Note 4

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IBC

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● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ●

● ●

●

● ● ● Note 5

● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ●

OBC 30-31 30-31

● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ●

12-13 ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● Note 1 ● ● ● ● ●

Note: 1. Indigenous client 50+ years old 2. We offer a telehealth model to our clients 3. Includes services for clients with mental health issues 4. Includes meal delivery & community transport services and access to mobility equipment & assistive technology 5. Some services only available to clients in specific areas ATSI Aboriginal, Torres Strait Islander Culturally andand Linguistically Diverse ATSI Aboriginal, Torres Strait IslanderCALD CALD Culturally Linguistically Diverse LGBTIQ Lesbian, Gay, Bisexual, Transgender, Intersex andand Questioning Speaking Background LGBTIQ Lesbian, Gay, Bisexual, Transgender, Intersex QuestioningNESB NESBNon-English Non-English Speaking Background Ethnic/cultural notes should notnot imply exclusivity. AllAll facilities areare multicultural. Ethnic/cultural notes should imply exclusivity. facilities multicultural.

D Divider IBC IBCInside InsideBack BackCover Cover IFC IFCInside InsideFront FrontCover Cover OBC OBCOutside OutsideBack BackCover Cover

agedcareguide.com.au

9319 0900 ● Melville Cares Home Support 9593 8305 Memory Nurture 9442 3498 ● MercyCare Community Nursing ● MercyCare Home Care and Community Serv 9442 3498 1300 391 311 Mighty Care Services 9971 0200 ● Morawa Perenjori Multi Purpose Service 6457 7355 Motor Neurone Disease Association WA Mr Meticulous Services - cleaning +house 0402 317 313 ● 0449 021 261 ● MRM Care Consultant 9961 6200 ● Mullewa Multi Purpose Service 9328 2699 ● Multicultural Services Centre of WA 9444 8283 Multicultural Services Centre of WA

● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● My Flex Companionship Program for Dementia 9427 7500 9427 7500 ● ● ● ● ● ● My Flex Home Care 0428 717 379 ● ● ● My Meals 6146 6296 ● ● My Way 6146 6296 ● My Way Aged Care 6393 1000 ● ● ● ● MYVISTA Home Care 9756 3800 ● ● Nannup Multi Purpose Service 6118 7809 ● National 360 Western Australia 9755 8646 ● Neurolink Physiotherapy 9954 3200 ● ● North Midlands Multi Purpose Service 9934 0200 ● ● Northampton Health Service 02 9167 8129 ● ● ● NurseWatch Healthcare 0414 839 395 ● Nutrition Savvy 0414 839 395 ● Nutrition Savvy - Telehealth 0429 115 211 ● On the Go Rehabilitation Services 1800 000 677 ● ORS 1300 799 941 ● ● ● OSAN Ability Assist 6285 6185 ● ● ● ● Palms Allied Health Malaga 9376 1443 ● ● ● Palms Allied Health Noranda (08)7009 ● ● ● ● ● Patty Health and Care Support Services 4495 0402 727 313 ● ● ● Pearl Home Care Bunbury WA (08)5122 5225 ● ● ● ● Pearl Home Care Perth North Pearl Home Care Perth South Peel Community Care People Who Care Mandurah Region People Who Care Perth Metro Region People Who Care North Metro Pivot Health Group Myaree Pivot Health Group Rockingham Pivot Health Group Belmont Pivot Health Group Ellenbrook Pivot Health Group Innaloo Pivot Health Group Joondalup Pivot Health Group Midvale

6167 5610 9531 2076 9535 3433 9379 1944 9379 1944 6555 8619 6555 8619 6555 8619 6555 8619 6555 8619 6555 8619 6555 8619

●

Transport

Social and/or Recreational

Respite Care

Pharmaceutical Delivery

Personal Care

Palliative Care

Medication Supervision

Meals and/or Shopping

Home Maintenance/Gardening

Health Professionals

Domestic Assistance

Dementia Care

VHC Services

DVA Services

Phone (08)

Private Funding Available

Services

CHSP Funded Services

In-home care services

Notes

Partner Profile Page

● ● ● ● ● ● ● ● ● ● ● ● ●

● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ●

● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ●

● ● ● ● ● Shopping excluded ● ● ● 21

● ● ● ● ● ● ● ● ●

● ● ● ● ● ● ● ● ● ● ●

● ● ● ● ● ● ● ●

Mobile services ● ● ●

●

● ● ● ● ●

● ● ● ● ● ● ● ● ●

● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ●

● ● ● ● ● ● ●

● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ●

● ● ● Note 2 ● ● ●

Note: 1. Services also for CALD clients through Access & Support Program 2. Meals on Wheels service offered ATSI ATSI Aboriginal, Aboriginal, Torres Torres Strait Strait Islander Islander CALD CALD Culturally Culturally and and Linguistically Linguistically Diverse Diverse LGBTIQ LGBTIQ Lesbian, Lesbian, Gay, Gay, Bisexual, Bisexual, Transgender, Transgender, Intersex Intersex and and Questioning Questioning NESB NESB Non-English Non-English Speaking Speaking Background Background Ethnic/cultural Ethnic/cultural notes notes should should not not imply imply exclusivity. exclusivity. All All facilities facilities are are multicultural. multicultural.

Western Australia Edition 03

IBC Inside D Divider IBC Inside Back Back Cover Cover IFC IFC Inside Inside Front Front Cover Cover OBC OBC Outside Outside Back Back Cover Cover

Pivot Physiotherapy and Hlth Canning Vale 6555 8619 ● Exercise Physio Pivot Physiotherapy and Health 6555 8619 ● Canning Vale Clinic 9470 4075 Platinum Healthcare Group 13 60 33 Plena Healthcare Prime Care Partners Perth Metro and 9492 8920 ● Mandurah Prime Care Partners Commonwealth Home ● Support Program Perth Metro and Mandurah 9492 8920 1300 883 853 ● Quantum Reading Learning Vision 9288 8470 RAAFA Connect Radiance Hobart Counselling & Self-Develop 0409 191 342 1300 473 224 Reachwell Support 1300 054 627 ● Remedy Healthcare 6274 3700 ● Respite Care 9035 0417 Right at Home Kalgoorlie Wheatbelt 6146 0085 Right at Home Perth Midland 6202 8033 ● Right at Home Perth Northern Suburbs 6285 1771 Right at Home Perth South Right at Home Perth South Eastern Suburbs 6556 7008 6400 5888 Right at Home Perth West Coast 07 3054 1360 Right at Home RightCare 9747 7053 Right at Home South West WA 6274 3770 ● Rise Aged Care Services 6274 3770 ● Rise Home Care Services 6274 3700 ● Rise Social Centres Rubies Nursing Private - Marsden 1300 651 649 Business Park 02 9983 9520 Safety and Mobility 1300 001 050 Seating Matters 0417 176 422 Serenity Comfort Care 0439 582 656 Serenity Individualised Support Services 9622 5195 ● Share & Care Community Services Group 9382 7550 ● Shine Community Care 0488 719 960 Shinga Care ● Shire of Dowerin Home & Community Care 9631 1060 9890 0700 ● Shire of Narrogin Regional Homecare 1300 650 803 ● Silverchain WA 1800 998 866 Simply Helping 9371 9115 Simply Helping Lower North Perth 0416 205 819 Simply Helping South East Perth 1300 380 694 Simply Nutrition Dietitians

●

Transport

Social and/or Recreational

Respite Care

Pharmaceutical Delivery

Personal Care

Palliative Care

Medication Supervision

Meals and/or Shopping

Home Maintenance/Gardening

Notes

Partner Profile Page

●

● ●

Health Professionals

Domestic Assistance

Dementia Care

VHC Services

DVA Services

Phone (08)

Private Funding Available

Services

CHSP Funded Services

In-home care services

● ● ● ● ● ● ● ● ● ● ● ● ●

● ● ●

● ● ● ● ● ● ● ● ●

● ● ● ●

● ● ●

● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ●

● ●

●

● ● Note 1

● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ●

● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● Note 2 ● ● ● ● ● ● Note 3 ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● Note 4 ● ● ● ●

● ● ● ● ●

9 9 9 9 9 9 9 9

● ● ●

● ● ● ●

● ● ● ● ●

● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● Meals On Wheels Available 5 ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● Note 5 ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● 37 ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ●

● ● South West Community Care Home Care Serv 9782 4050 02 9426 8999 South West Community Transport 9450 6233 ● ● Southcare Home Care Services 1300 669 189 Southern Cross Care WA Southern Districts Support Commonwealth 9498 4800 ● ● ● ● ● ● Home Support Program

● ● ●

● ● ● ● ●

Note: 1. MiCBT Training for emotional dis-regulation, including anger, depression, stress, trauma and more. 2. Dementia and Cognition supplement. Oxygen and enteral feeding supplement. 3. Oxygen and enteral feeding supplement. 4. Services for short days and overnight respite 5. Includes services for clients with dementia and/or disabilities ATSI Aboriginal, Torres Strait Islander CALD Culturally and Linguistically Diverse LGBTIQ Lesbian, Gay, Bisexual, Transgender, Intersex and Questioning NESB Non-English Speaking Background Ethnic/cultural notes should not imply exclusivity. All facilities are multicultural.

IBC Inside Back Cover IFC Inside Front Cover OBC Outside Back Cover

agedcareguide.com.au

Southern Districts Support Veteran 9498 4800 ● Home Care Services 6146 2585 ● St Basil's In Home Respite Services ● St John WA Community Transport Service 9334 1300 9385 3406 St Louis Care at Home 02 8645 4010 ● St Simeon Healthcare 9205 7632 ● Stirling Community Care Services 9205 7113 ● Stirling Community Food Services 9205 7117 ● Stirling Community Transport Service 0414 215 023 ● Support Space WA 6225 5028 ● Supports In Sync 6255 5028 Supports In Syns 1300 787 392 Sureway Health & Wellbeing Technology for Ageing & Dis WA (TADWA) 1300 663 243 ● Perth Metro Technology for Ageing & Dis WA (TADWA) 1300 663 243 ● South West 03 5229 2260 The Brainary 9331 5866 The Carers Home Care Services 1300 854 080 ● The CareSide 1300 798 908 The Diabetes Kitchen 0403 862 731 The Energetic OT 1800 155 255 The Good Meal Co. 02 4254 6226 The INS Group 02 4001 0113 The Kaden Centre 07 3556 7777 The Laundry Lady 03 8585 6685 Therapeutic Pillow International 1300 661 945 Therapy Alliance Group 1300 135 373 ● Therapy Focus 9387 5001 Tilly's Home Helpers 0415 070 526 Tolcare Solutions Town of Bassendean Volunteer & Com'ty 9377 2190 Bus Service 9408 1100 ● TPG Aged Care 9328 3435 ● Triple A Care ● Umbrella Multicultural Community Care Serv 9275 4411 0481 054 899 Unique Care and Accommodation 9311 8202 VisAbility ● Vision Australia Blind and Low Vision Serv WA 6246 4505 0431 693 137 Vital Occupational Therapy 1300 184 847 Vivir healthcare 9319 0999 Western Suburbs Cares 9301 0299 ● White Oak Home Care Services 9301 0299 ● White Oak Home Care Services 9981 8641 ● Wiluna Aged Care Services 9182 1365 ● Yaandina Aged Care Centre YNA Your Nursing Agency Home Care Serv (WA) 13 10 99 0411 621 741 ● Your Meals

● ● ● ● ● ● ● ● ●

Transport

Social and/or Recreational

Respite Care

Pharmaceutical Delivery

Personal Care

Palliative Care

Medication Supervision

Meals and/or Shopping

Home Maintenance/Gardening

Health Professionals

Domestic Assistance

Dementia Care

VHC Services

DVA Services

Phone (08)

Private Funding Available

Services

CHSP Funded Services

In-home care services

Notes

Partner Profile Page

● ● ● ● ● ● ● ● ● ● ● ●

● ● ● ● ● ●

● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ●

●

● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● MOW offered to clients Note 1 ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ●

● ●

Note 2

● ●

Note 2

● ● ● ● ● ● ● ● ● ● ● ● ● ● ● Note 3 ● ● ● ● ● ● ● ● ● ● ● ● ● ● Meal delivery only ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● Note 4 ● ● ● ● ● ● ●

● ● ● ● ● ● ● ● ● ● ● ● ● ●

● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ●

● ● ● ●

● ● ● ● ● ●

● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ●

● Includes home modifications ● ● ●

● ● ● ● ● ● ● ● ● ● ● Includes DVA Nursing Service ● ● ● ● ● ● ● ● ● ● Note 5 ● ● ● ● ● ● ● ● ● ●

Note: 1. Home delivered meals; shopping excluded 2. Includes access to home modifications, assistive technology & vehicle modifications; gardening excluded 3. Includes overnight respite service and 24 hour care 4. Services for clients within the Bassendean area only 5. Includes meal delivery services ATSI Aboriginal, Torres Strait Islander CALD Culturally and Linguistically Diverse LGBTIQ Lesbian, Gay, Bisexual, Transgender, Intersex and Questioning NESB Non-English Speaking Background Ethnic/cultural notes should not imply exclusivity. All facilities are multicultural.

Western Australia Edition 03

IBC Inside Back Cover IFC Inside Front Cover OBC Outside Back Cover

Abbreviations HC High Care LC Low Care AC Aged Care ACAT Aged Care Assessment Team ACF Aged Care Facility Aged Care Service Aged Care Service(s) Apts Apartments Assoc Association ATSI Aboriginal, Torres Strait Islander Aust Australia(n) CALD Culturally and Linguistically Diverse CBC Centre Based Care CC Community Care/Care Community CDC Consumer Directed Care CHSP Commonwealth Home Support Programme Cncl Council Cnr Corner Com’ty Community Coop Cooperative Corp Corporation CS Community Service(s) Ct Court Ctr Centre D Divider DAP Daily Accommodation Payment DBMAS Dementia Behaviour Management Advisory Service Dem Dementia Dis Disability Dist District DRC Day Respite Centre DTC Day Therapy Centre DVA Department of Veterans’ Affairs Estn Eastern Fac Facility Fmr Former Gdns Gardens HC or H/Care Home Care HS or H/Serv Health Service(s) HCC Home Care Community HCS Home Care Service(s) HCSS Home & Carer Support Service(s) HL Healthy Living Hlth Health Hosp Hospital HSP/S Home Support Program/Service(s) HSS Home Support Services(s) IBC Inside Back Cover IFC Inside Front Cover IHC In Home Care IL Independent Living ILU Independent Living Unit(s)

Western Australia Edition 03

Indep IT LGA LGBTIQ+ LHD Lwr Maint Mem Metro MPHS MPS Mt NH or N/Home N/hood NESB NRAS Nth(n NW OBC PAG Pk Prog Pt Pnt RAC RAD RAS RC Reg Res RLU RV SBRT SAH SE Serv SL Soc SRS SSG Sth Sthn STRC Supp SW Tce TCP VHC Vlg W/Centre Wstn

Independent Information Technology Local Government Area(s) Lesbian Gay Bisexual Transgender Intersex Queer Local Health District Lower Maintenance Memorial Metropolitan Multi Purpose Health Service Multi Purpose Service Mount Nursing Home Neighbourhood Non-English Speaking Background National Rental Affordability Scheme North(ern) North West Outside Back Cover Planned Activity Group(s) Park Program(s) Port Point Residential Aged Care Refundable Accommodation Deposit Regional Assessment Service Residential Care Regional Residential Retirement Living Unit(s) Retirement Village Severe Behaviour Response Teams Support at Home South East(ern) Service(s) Supported Living Social Supported Residential Service Social Support Group(s) South Southern Short Term Restorative Care Support/Supported South West(ern) Terrace Transition Care Program(s) Veterans’ Home Care Village Wellness Centre Western

Support at Home

If you’ve been approved for a government-funded Support at Home (SAH), you have the option to choose an approved provider to deliver the care and support you need at home. These services are designed to help you stay safe, comfortable, and independent in your own home for as long as possible. Some providers offer support in just one local area, while others may service a wider region – so it’s worth comparing what’s available near you.

How to use the following pages On the following pages, you’ll find an alphabetical list of approved Support at Home providers, organised by region to help make your search easier. To simplify things further, each of the 11 regions has been broken down into local council districts. Use the maps and lists on pages 80-81 as a quick reference to find your region and council group. For example, the Nungarin is grouped under Mid West and colour-coded to match. A simpler way to search The directory is arranged in alphabetical order to help you find services quickly and easily. Each provider is listed with a contact phone number – so you can reach out directly and speak to someone without needing to go online. Should you need more detailed information about any provider, visit agedcareguide.com.au and search for them by name.

agedcareguide.com.au

Regional WA

03 02

Mid West and South

08 04

05 34

Far North

60 35

40 65 61 55

37 58 45

66 31 73

11 23

Mid North

98 101 80 104 91 69 102 96 105 74 85 84 100 76 81 77 103 88 106 87 83 75 71 89 70 72 68 107 97 79 94 99

South East

25 26

Metropolitan 110

128 120

109

108

121 125

113 112 111 115

114

116

Western Australia Edition 03

118

131 137

136 124 133 134

117

129 127

122 123 126

119

130

135

132

Metropolitan

Regional WA Mid West

Far North 01. 02. 03. 04. 05. 06. 07. 08. 09.

Ashburton Broome Derby-West Kimberley East Pilbara Exmouth Halls Creek Karratha Port Hedland Wyndham-East Kimberley

Mid North 10. 11. 12. 13. 14. 15. 16. 17. 18. 19. 20. 21. 22. 23.

Carnarvon Cue Laverton Leonora Meekatharra Mount Magnet Murchison Ngaanyatjarraku Northampton Sandstone Shark Bay Upper Gascoyne Wiluna Yalgoo

South East 24. 25. 26. 27. 28. 29. 30.

Coolgardie Dundas Esperance Kalgoorlie-Boulder Menzies Ravensthorpe Yilgarn

Mid West 31. 32. 33. 34. 35. 36. 37. 38. 39. 40. 41. 42. 43. 44. 45. 46. 47. 48. 49. 50.

Beverley Bruce Rock Carnamah Chapman Valley Chittering Coorow Cunderdin Dalwallinu Dandaragan Dowerin Greater Geraldton Gingin Goomalling Irwin Kellerberrin Koorda Merredin Mingenew Moora Morawa

51. 52. 53. 54. 55. 56. 57. 58. 59. 60. 61. 62. 63. 64. 65. 66.

Mount Marshall Mukinbudin Narembeen Northam Nungarin Perenjori Quairading Tammin Three Springs Toodyay Trayning Victoria Plains Westonia Wongan-Ballidu Wyalkatchem York

South 67. Albany 68. Augusta-Margaret River 69. Boddington 70. Broomehill-Tambellup 71. Boyup Brook 72. Bridgetown-Greenbushes 73. Brookton 74. Bunbury 75. Busselton 76. Capel 77. Collie 78. Corrigin 79. Cranbrook 80. Cuballing 81. Dardanup 82. Denmark 83. Donnybrook-Balingup 84. Dumbleyung 85. Harvey 86. Jerramungup 87. Katanning 88. Kent 89. Kojonup 90. Kondinin 91. Kulin 92. Lake Grace 93. Mandurah 94. Manjimup 95. Murray 96. Narrogin 97. Nannup 98. Pingelly 99. Plantagenet 100. Wagin 101. Wandering 102. Waroona 103. West Arthur 104. Wickepin 105. Williams 106. Woodanilling 107. Gnowangerup

Metro North 108. Joondalup 109. Swan 110. Wanneroo

Metro East 111. Gosnells 112. Kalamunda 113. Mundaring

Metro South 114. Armadale 115. Cockburn 116. Kwinana 117. Rockingham 118. Serpentine-Jarrahdale

Perth North 119. Bassendean 120. Bayswater 121. Cambridge 122. Claremont 123. Cottesloe 124. Mosman Park 125. Nedlands 126. Peppermint Grove 127. Perth 128. Stirling 129. Subiaco 130. Vincent

Perth South 131. Belmont 132. Canning 133. East Fremantle 134. Fremantle 135. Melville 136. South Perth 137. Victoria Park

www.AgedCareGuide.com.au

105

Support at Home: Metropolitan Metro North Abigail Mamas Healthcare Services & 0401 093 396 Note: African, Arabic, Asian, Austrian, Northern European Alzheimer's WA & 1300 667 788 Alzheimer's WA Home Care Packages & 1300 667 788 Amana Living Home Care Services & 1300 262 626 Note: CALD Ashlee Judd & 1300 364 243 Australian Unity Home Health & Care WA & 1300 753 206 Partner Profile Page: 7 Avivo & 1300 428 486 Partner Profile Page: 19 BaptistCare at home - Perth Metro & 1300 275 227 Partner Profile Page: 53 Bedingfeld Lodge & 9531 1622 Bethanie Community Care Perth Metro East & 13 11 51 Note: CALD Partner Profile Page: 19 Bethanie Community Care Perth Metro North & 13 11 51 Note: CALD Partner Profile Page: 19 Bethanie Home Care WA & 13 11 51 Partner Profile Page: 19 Bolton Clarke Perth Metro Southwest Mandurah Home and Community Support & 9290 4700 Partner Profile Page: 124 Brightwater at Home & 1300 223 968 Note: CALD, LGBTIQ C Si Bon Meals & 0487 871 155 Care Next Door & 02 9666 7930

Carealot Home Health Services and the South West Rural Respite Services & 9284 7562 Carepro Disability Service & 03 9492 6982 Catholic Homes | Home Care Services (Perth Metro North) & 6477 6385 Note: CALD Partner Profile Page: IFC Chorus Home & Community Care Services & 1800 264 268 Chung Wah CC Support at Home & 9328 3988 Note: Asian, Burmese, CALD, Cambodian, Chinese, Filipino, Indian, Indo-Chinese, Korean, Malaysian, Singaporean, Thai, Vietnamese Partner Profile Page: 52-53 Community Vision Home Care Services & 1800 968 754 Community Vision Home Care Services & 1800 968 754 Community Vision Home Care Services & 1800 968 754 Continuity Care Australia & 1800 012 273 Country Mile Home Care & 0476 035 233 CPE Group & 1300 665 082

Five Good Friends Home Care Services & 1300 368 196 Partner Profile Page: 1 Focused Care & 9302 1737 Guardian Nursing Agency & 1300 133 633 Happy Living Home Care Packages & 1300 911 728 Harmilla Care & 6249 7066 HCA Home WA & 1300 422 111 Helping Hands Physio & 6156 7590 HenderCare (WA) & 1300 764 433 Home Care Assistance West Coast Perth & 9385 5675 Home Care | Southern Cross Care WA & 1300 000 161 Note: ATSI

Lite n' Easy & 13 15 12 Partner Profile Page: 12-13 MCWA - Aged Care With A Difference & 03 9318 1111 Note: CALD, European, LGBTIQ, Slavic MercyCare Community Nursing & 9442 3498 MercyCare Home Care and Community Services & 9442 3498 Mr Meticulous Services - cleaning +house & 0402 317 313 MRM Care Consultant & 0449 021 261

Home Chef & 9378 2544

My Flex Home Care & 9427 7500

Home Support Services (WA) & 1800 854 300 Note: ATSI, CALD

My Meals & 0428 717 379

CURA In-Home Care & 9382 1983 Note: Dutch, European, German, Italian, Jewish, Macedonian, Malaysian, Maltese, South African, Southern European, Spanish, Turkish, Western European

Italo-Australian Welfare & Cultural Centre (ICare Community Services [Support at Home/In Home Care]) & 9228 2220 Note: CALD, European, Italian, Southern European, Spanish

Dovely Home Care & 9343 2969

Partner Profile Page: IBC

Dovida Australia & 1300 008 018

Partner Profile Page: 17

Home Caring Stirling & 0477 662 922

IAC Home Care & 9247 0888

Dovida - Perth North & 6310 0410

Lifecare Homecare & 9424 0200

Multicultural Services Centre of WA & 9328 2699 Note: Arabic, Asian, Burmese, CALD, Indian

Partner Profile Page: 86

Dovida - Perth Metro & 6310 0400

Let's Get Care (WA) & 1300 497 442 Note: ATSI, CALD, LGBTIQ, NESB

Juniper Home Care & 1300 313 000 Note: ATSI

My Way & 6146 6296 MYVISTA Home Care & 6393 1000 Note: CALD, Croatian, Italian, Korean, Macedonian Partner Profile Page: 21 Palms Allied Health - Malaga & 6285 6185 Palms Allied Health - Noranda & 9376 1443

Partner Profile Page: OBC

Patty Health and Care Support Services & (08)7009 4495

Just Better Care WA & 1300 587 823

Pearl Home Care - Perth North & (08)5122 5225

Partner Profile Page: 30-31

Pearl Home Care - Perth South & 6167 5610

ECHO Home Care Packages & 9271 7011

KompleteCare WA & 9329 4955

Farris Care Services & 1800 572 401

Leonie's Caring & 1800 491 805

People Who Care & 9379 1944 Note: ATSI, CALD, LGBTIQ

ATSI Aboriginal, Aboriginal, Torres TorresStrait StraitIslander Islander CALDCALD Culturally and and Linguistically Diverse IBC Inside Cover IFC Inside Front Cover OBC Outside Back Cover ATSI Culturally Linguistically Diverse LGBTIQ Lesbian, Gay, Bisexual, Transgender, Intersex andBack Questioning NESB Non-English Speaking Background. LGBTIQ Lesbian, Gay, Bisexual, Transgender, Intersex and Questioning NESB Non-English Speaking Background Ethnic/cultural notes should not imply exclusivity. All services are multicultural. D Divider IBC Inside Back Cover IFC Inside Front Cover OBC Outside Back Cover Ethnic/cultural notes should not imply exclusivity. All facilities are multicultural.

Western Australia Edition 03

Support at Home: Metropolitan Metro North People Who Care - Mandurah Region & 9535 3433 People Who Care - Perth Metro Region & 9379 1944 Note: ATSI, CALD, LGBTIQ

Right at Home Perth Northern Suburbs & 6202 8033 Note: Oxygen and enteral feeding supplement Partner Profile Page: 9

People Who Care North Metro & 9379 1944 Note: ATSI, CALD, LGBTIQ

Right at Home RightCare & 07 3054 1360 Note: Oxygen & enteral feeding supplement

Prime Care Partners Perth Metro and Mandurah & 9492 8920 Note: CALD

Partner Profile Page: 9

Partner Profile Page: 29 Rainbow Multicultural Aged Care Program & 9271 2026 Note: CALD, European, NESB, Slavic

Rise Aged Care Services & 6274 3770 Rise Home Care Services & 6274 3770 Silverchain WA & 1300 650 803 Partner Profile Page: 5

Reachwell Support & 1300 473 224

Simply Helping & 1800 998 866

Right at Home Perth Midland & 6146 0085 Note: Oxygen and enteral feeding supplement

Partner Profile Page: 51

Partner Profile Page: 9

Southcare Support at Home & 9450 6233 Note: CALD Partner Profile Page: 37

St Bart's Home Care & 9323 5168

The Good Meal Co. & 1800 155 255

Partner Profile Page: 27

TPG Aged Care & 9408 1100

St Basil's In-Home Support & 6146 2585 Note: Arabic, CALD, Egyptian, European, Greek, Macedonian, Serbian

Trilogy Care & 1300 459 190 Note: ATSI, CALD, LGBTIQ

Partner Profile Page: 33

Partner Profile Page: 84

St John WA Community Transport Service & 9334 1300 St Jude's Home Care

& 9279 4343

Partner Profile Page: 3 St Simeon Healthcare & 02 8645 4010 Note: Bosnian, Croatian, European, Filipino, German, Slavic St Simeon Healthcare Service (WA) & 0478 184 732 Note: Bosnian, Croatian, Former Yugoslavian, Serbian, Slavic The Carers Home Care Services & 9331 5866 The CareSide & 1300 854 080

Triple A Care & 9328 3435 Note: Asian, Burmese, CALD, Indian, Sinhalese, Sri Lankan, Tamil Umbrella Multicultural Community Care Services Inc & 9275 4411 Note: Asian, CALD, European, South African Vege2go(vegan, vegetarian, gluten free, low fodmap meal provider) & 0450 876 088 Vivir healthcare & 1300 184 847 White Oak Home Care Packages & 9301 0299 Note: ATSI, CALD

Metro East Abigail Mamas Healthcare Services & 0401 093 396 Note: African, Arabic, Asian, Austrian, Northern European

Avivo & 1300 428 486

Alzheimer's WA

BaptistCare at home - Perth Metro & 1300 275 227

& 1300 667 788 Alzheimer's WA Home Care Packages

& 1300 667 788

Amana Living Home Care Services & 1300 262 626 Note: CALD Amaroo Village Gosnells & 1300 653 967 Amaroo@Home & 1300 653 967 Ashlee Judd & 1300 364 243 Astley Care Support at Home & 6500 8210 Partner Profile Page: 39 Australian Unity Home Health & Care WA & 1300 753 206 Partner Profile Page: 7

Partner Profile Page: 19

Partner Profile Page: 53 Bedingfeld Lodge

& 9531 1622

Bethanie Community Care Perth Metro East & 13 11 51 Note: CALD Partner Profile Page: 19 Bethanie Community Care Perth Metro South & 13 11 51 Partner Profile Page: 19

Brightwater at Home & 1300 223 968 Note: CALD, LGBTIQ

Community Vision Home Care Services & 1800 968 754

C Si Bon Meals & 0487 871 155

& 1800 968 754

Care Next Door & 02 9666 7930

& 1800 968 754

Carealot Home Health Services and the South West Rural Respite Services & 9284 7562

& 9315 2200

Carepro Disability Service

& 03 9492 6982

Catholic Homes | Home Care Services (Perth Metro East) & 6477 6385 Note: CALD Partner Profile Page: IFC

Bethanie Home Care WA

Chorus Home & Community Care Services & 1800 264 268

Partner Profile Page: 19

& 9328 3988

& 13 11 51

Bolton Clarke Perth Metro Southwest Mandurah Home & Community Support & 9290 4700 Partner Profile Page: 124

Chung Wah CC Support at Home

Note: Asian, Burmese, CALD, Cambodian, Chinese, Filipino, Indian, Indo-Chinese, Korean, Malaysian, Singaporean, Thai, Vietnamese Partner Profile Page: 52-53

Community Vision Home Care Services Community Vision Home Care Services Companion Home Care Partner Profile Page: 89 Continuity Care Australia Pty Ltd

& 1800 012 273

Country Mile Home Care

& 0476 035 233 CPE Group

& 1300 665 082 Partner Profile Page: 86 CURA In-Home Care & 9382 1983 Note: Dutch, European, German, Italian, Jewish, Macedonian, Malaysian, Maltese, South African, Southern European, Spanish, Turkish, Western European Dovely Home Care

& 9343 2969

ATSI Torres Culturally and Linguistically Diverse IBC Insideand BackQuestioning Cover IFC InsideNESB Front Non-English Cover OBCSpeaking Outside Back Cover ATSIAboriginal, Aboriginal, TorresStrait StraitIslander Islander CALD CALD Culturally and Linguistically Diverse LGBTIQ Lesbian, Gay, Bisexual, Transgender, Intersex Background. LGBTIQ Lesbian, Gay, Bisexual, Transgender, Intersex and Questioning NESB Non-English Speaking Background Ethnic/cultural notes should not imply exclusivity. All services are multicultural. D Divider IBC Inside Back Cover IFC Inside Front Cover OBC Outside Back Cover Ethnic/cultural notes should not imply exclusivity. All facilities are multicultural.

agedcareguide.com.au

Support at Home: Metropolitan Metro East Dovida - Perth Metro & 6310 0400

Lifecare Homecare & 9424 0200

Dovida Australia

Partner Profile Page: 17

Farris Care Services

& 13 15 12

& 1300 008 018 & 1800 572 401

Five Good Friends Home Care Services & 1300 368 196 Partner Profile Page: 1

Lite n' Easy

Partner Profile Page: 12-13

Rainbow Multicultural Aged Care Program & 9271 2026 Note: CALD, European, NESB, Slavic

St John WA Community Transport Service & 9334 1300

Reachwell Support Pty Ltd & 1300 473 224

& 9279 4343

Note: CALD, European, LGBTIQ, Slavic

Right at Home Kalgoorlie Wheatbelt & 9035 0417 Note: Oxygen and enteral feeding supplement

MCWA - Aged Care With A Difference

& 03 9318 1111

St Jude's Home Care

Partner Profile Page: 3 St Simeon Healthcare & 02 8645 4010 Note: Bosnian, Croatian, European, Filipino, German, Slavic

MercyCare Community Nursing

Partner Profile Page: 9

& 9302 1737

& 9442 3498

& 0478 184 732

Guardian Nursing Agency & 1300 133 633

MercyCare Home Care and Community Services & 9442 3498

Right at Home Perth Midland & 6146 0085 Note: Oxygen & enteral feeding supplement Partner Profile Page: 9

& 6250 0300

Right at Home Perth South & 6285 1771 Note: Oxygen & enteral feeding supplement

The Carers Home Care Services & 9331 5866

Focused Care

Happy Living Home Care Packages

& 1300 911 728 Harmilla Care

& 6249 7066

Mr Meticulous Services - cleaning +house & 0402 317 313 MRM Care Consultant

HCA Home WA & 1300 422 111

& 0449 021 261

Helping Hands Physio & 6156 7590

& 9328 2699

HenderCare (WA) & 1300 764 433 Home Care Assistance West Coast Perth & 9385 5675

Multicultural Services Centre of WA Note: Arabic, Asian, Burmese, CALD, Indian My Flex Home Care

& 9427 7500 My Meals

& 0428 717 379

Partner Profile Page: 9 Right at Home Perth South Eastern Suburbs & 6556 7008 Note: Oxygen & enteral feeding supplement Partner Profile Page: 9

& 1300 000 161

& 6146 6296

My Way

Right at Home RightCare & 07 3054 1360 Note: Oxygen & enteral feeding supplement

Home Chef

Palms Allied Health - Malaga & 6285 6185

Partner Profile Page: 9

Home Care | Southern Cross Care WA Note: ATSI

& 9378 2544 Home Support Services (WA) & 1800 854 300 Note: ATSI, CALD Italo-Australian Welfare & Cultural Centre (ICare Community Services [Support at Home/In Home Care]) & 9228 2220 Note: CALD, European, Italian, Southern European, Spanish Partner Profile Page: IBC Juniper Home Care & 1300 313 000 Note: ATSI Partner Profile Page: OBC Just Better Care WA & 1300 587 823 Partner Profile Page: 30-31

Palms Allied Health - Noranda

Rise Aged Care Services & 6274 3770

Patty Health and Care Support Services & (08)7009 4495

& 6274 3770

Pearl Home Care - Perth North

& 1300 650 803

& 9376 1443

& (08)5122 5225

Pearl Home Care - Perth South

& 6167 5610

People Who Care

Rise Home Care Services Silverchain WA

Partner Profile Page: 5 Simply Helping & 1800 998 866

& 9379 1944

Partner Profile Page: 51

People Who Care - Mandurah Region

Southcare Support at Home & 9450 6233 Note: CALD

Note: ATSI, CALD, LGBTIQ

& 9535 3433

People Who Care - Perth Metro Region

& 9379 1944

Note: ATSI, CALD, LGBTIQ People Who Care North Metro

Leonie's Caring & 1800 491 805

& 9379 1944

Let's Get Care (WA) & 1300 497 442 Note: ATSI, CALD, LGBTIQ, NESB

Prime Care Partners Perth Metro and Mandurah & 9492 8920 Note: CALD

Note: ATSI, CALD, LGBTIQ

Partner Profile Page: 37 Southern Districts Support

& 9498 4800

St Bart's Home Care

& 9323 5168

Partner Profile Page: 27

St Simeon Healthcare Service (WA) Note: Bosnian, Croatian, Former Yugoslavian, Serbian, Slavic SwanCare At Home

Partner Profile Page: 22-23

The CareSide

& 1300 854 080 The Good Meal Co.

& 1800 155 255 TPG Aged Care

& 9408 1100 Trilogy Care

& 1300 459 190

Note: ATSI, CALD, LGBTIQ Partner Profile Page: 84

Triple A Care

& 9328 3435

Note: Asian, Burmese, CALD, Indian, Sinhalese, Sri Lankan, Tamil Umbrella Multicultural Community Care Services Inc

& 9275 4411

Note: Asian, CALD, European, South African Vege2go(vegan, vegetarian, gluten free, low fodmap meal provider)

& 0450 876 088 Vivir healthcare

& 1300 184 847 White Oak Home Care Packages

& 9301 0299

Note: ATSI, CALD White Oak Home Care Services

& 9301 0299

YNA Your Nursing Agency Home Care Package Services (WA)

& 13 10 99

Partner Profile Page: 29 ATSIAboriginal, Aboriginal, TorresStrait StraitIslander Islander CALD CALD Culturally and Linguistically Diverse LGBTIQ Lesbian, Gay, Bisexual, Transgender, Intersex Background. ATSI Torres Culturally and Linguistically Diverse IBC Insideand BackQuestioning Cover IFC InsideNESB Front Non-English Cover OBCSpeaking Outside Back Cover Ethnic/cultural notesBisexual, should not imply exclusivity. services are multicultural. D Divider IBC Inside Back Cover IFC Inside Front Cover OBC Outside Back Cover LGBTIQ Lesbian, Gay, Transgender, IntersexAlland Questioning NESB Non-English Speaking Background Ethnic/cultural notes should not imply exclusivity. All facilities are multicultural.

agedcareguide.com.au

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info@cpegroup.biz 1300 1300 1300 1300 1300 1300 665 665 665 665 665 665 082 082 082 082 082 082

www.cpegroup.biz www.cpegroup.biz www.cpegroup.biz www.cpegroup.biz www.cpegroup.biz www.cpegroup.biz 1300 665 082

Support at Home: Metropolitan Metro South Abigail Mamas Healthcare Services & 0401 093 396 Alzheimer's WA

& 1300 667 788 Alzheimer's WA Home Care Packages & 1300 667 788 Note: African, Arabic, Asian, Austrian, Northern European Amana Living Home Care Services & 1300 262 626 Amaroo@Home & 1300 653 967 Ashlee Judd & 1300 364 243 Note: CALD Astley Care Support at Home

& 6500 8210

Partner Profile Page: 39 Australian Unity Home Health & Care WA & 1300 753 206 Partner Profile Page: 7 Avivo

& 1300 428 486 Partner Profile Page: 19 BaptistCare at home - Perth Metro & 1300 275 227

Carealot Home Health Services and the South West Rural Respite Services & 9284 7562 Carepro Disability Service

& 03 9492 6982

Dovida - Peel Region & 6310 0460 Note: Dutch, European, German, Italian, Jewish, Macedonian, Malaysian, Maltese, South African, Southern European, Spanish, Turkish, Western European

Catholic Homes | Home Care Services (Perth Metro East) & 6477 6385

& 6310 0400

Partner Profile Page: IFC

& 1300 008 018

Catholic Homes | Home Care Services (Perth Metro South) & 6477 6385

& 1800 572 401

Partner Profile Page: IFC Chorus Home & Community Care Services

& 1800 264 268 Note: CALD

Chung Wah CC Support at Home

& 9328 3988 Note: CALD

Partner Profile Page: 52-53 Cockburn Care Home Care Packages & 9411 3780 Community Vision Home Care Services

& 1800 968 754 Note: CALD

Dovida - Perth Metro Dovida Australia

& 1800 491 805

Partner Profile Page: 1 Guardian Nursing Agency & 1300 133 633

Lifecare Homecare

& 9424 0200

Harmilla Care

& 13 15 12

& 6249 7066 HCA Home WA & 1300 422 111

Lite n' Easy

Note: ATSI, CALD, LGBTIQ, NESB Partner Profile Page: 12-13

Helping Hands Physio

MCWA - Aged Care With A Difference & 03 9318 1111

HenderCare (WA)

& 9319 0900

& 6156 7590

Bethanie Community Care Perth Metro South & 13 11 51

& 9315 2200

Complete Healthcare Connect

Let's Get Care (WA)

& 1300 497 442

Partner Profile Page: 17

Bedingfeld Lodge

Partner Profile Page: 19

Leonie's Caring

Happy Living Home Care Packages

& 1300 911 728

Home Care Assistance West Coast Perth & 9385 5675

Partner Profile Page: 89

Partner Profile Page: 30-31

Five Good Friends Home Care Services

& 1300 368 196

Community Vision Home Care Services & 1800 968 754 Companion Home Care

Just Better Care WA

& 1300 587 823

Farris Care Services

& 1300 764 433

& 9531 1622

Partner Profile Page: OBC

KompleteCare WA & 9329 4955 Note: ATSI

Community Vision Home Care Services & 1800 968 754

Partner Profile Page: 53

Juniper Home Care & 1300 313 000 Note: CALD, European, Italian, Southern European, Spanish

Home Care | Southern Cross Care WA

& 1300 000 161

Home Caring Stirling & 0477 662 922

Melville Cares Home Support

Partner Profile Page: 15 MercyCare Community Nursing & 9442 3498 Note: CALD, European, LGBTIQ, Slavic MercyCare Home Care and Community Services

& 9442 3498

Mr Meticulous Services - cleaning +house

Bethanie Home Care WA & 13 11 51

& 07 3472 5655

Partner Profile Page: 19

& 1800 012 273

Continuity Care Australia

Home Chef & 9378 2544 Note: ATSI

Bolton Clarke Perth Metro Southwest Mandurah Home and Community Support & 9290 4700

Coolibah Care Home Services & 9535 0300

Home Support Services (WA) & 1800 854 300

& 0449 021 261

Partner Profile Page: 7, 64

HomeCaring & 1300 875 377

& 9328 2699

Independent Village Retirement Living & 9497 3200 Note: ATSI, CALD

& 9427 7500

Italo-Australian Welfare & Cultural Centre (ICare Community Services [Support at Home/In Home Care]) & 9228 2220 Note: Asian, Chinese, Hindi, Indian, Vietnamese

Note: Arabic, Asian, Burmese, CALD, Indian

Partner Profile Page: 124 Brightwater at Home

& 1300 223 968 C Si Bon Meals

& 0487 871 155 Care Net Home Services

& 9385 5100

Note: CALD, LGBTIQ Partner Profile Page: 41

Care Next Door

& 02 9666 7930

Country Mile Home Care

& 0476 035 233 CPE Group

& 1300 665 082 Partner Profile Page: 86 CURA In-Home Care

& 9382 1983

Dovely Home Care

& 9343 2969

Partner Profile Page: IBC JE Murray Home

& 9399 6800

& 0402 317 313

MRM Care Consultant Multicultural Services Centre of WA My Flex Home Care My Meals

& 0428 717 379 My Way

& 6146 6296 Palms Allied Health - Malaga

& 6285 6185

Palms Allied Health - Noranda

& 9376 1443

ATSI Culturally and Linguistically Diverse Inside Cover IFC Inside Front Cover OBC Outside Back Cover ATSIAboriginal, Aboriginal,Torres TorresStrait StraitIslander Islander CALD CALD Culturally and Linguistically Diverse LGBTIQ Lesbian, Gay, Bisexual, Transgender, IBC Intersex andBack Questioning NESB Non-English Speaking Background. LGBTIQ Lesbian, notes Gay, Bisexual, Transgender, Intersex Questioning NESB Non-English Speaking Background Ethnic/cultural should not imply exclusivity. All and services are multicultural. D Divider IBC Inside Back Cover IFC Inside Front Cover OBC Outside Back Cover Ethnic/cultural notes should not imply exclusivity. All facilities are multicultural.

agedcareguide.com.au

Support at Home: Metropolitan Metro South Patty Health and Care Support Services & (08)7009 4495 Pearl Home Care - Perth North

Right at Home Perth South & 6285 1771 Note: CALD, European, NESB, Slavic

& (08)5122 5225

Partner Profile Page: 9

Pearl Home Care - Perth South

Right at Home Perth South Eastern Suburbs & 6556 7008

& 6167 5610

People Who Care

& 9379 1944

Right at Home RightCare

Partner Profile Page: 27

Note: Oxygen and enteral feeding supplement

St John WA Community Transport Service & 9334 1300

People Who Care - Perth Metro Region & 9379 1944 Note: ATSI, CALD, LGBTIQ

Partner Profile Page: 9

Prime Care Partners Perth Metro and Mandurah & 9492 8920 Note: CALD Partner Profile Page: 29 Rainbow Multicultural Aged Care Program & 9271 2026 Note: ATSI, CALD, LGBTIQ Reachwell Support

& 1300 473 224

Note: ATSI, CALD, LGBTIQ

Southern Districts Support & 9498 4800

Partner Profile Page: 9

& 07 3054 1360

People Who Care North Metro

Partner Profile Page: 37

St Bart's Home Care & 9323 5168 Note: CALD

People Who Care - Mandurah Region & 9535 3433

& 9379 1944

Southcare Support at Home & 9450 6233

Rise Aged Care Services

& 6274 3770

Note: Oxygen and enteral feeding supplement

Rise Home Care Services & 6274 3770 Note: Oxygen and enteral feeding supplement Silverchain WA & 1300 650 803 Partner Profile Page: 5 Simply Helping

& 1800 998 866 Partner Profile Page: 43

The Good Meal Co. & 1800 155 255 Trilogy Care

& 1300 459 190 Partner Profile Page: 84 Triple A Care & 9328 3435 Umbrella Multicultural Community Care Services Inc & 9275 4411 Note: ATSI, CALD, LGBTIQ

Partner Profile Page: 3

Vege2go(vegan, vegetarian, gluten free, low fodmap meal provider) & 0450 876 088 Note: Asian, Burmese, CALD, Indian, Sinhalese, Sri Lankan, Tamil

St Simeon Healthcare & 02 8645 4010

& 1300 184 847

St Jude's Home Care & 9279 4343

St Simeon Healthcare Service (WA) & 0478 184 732

Vivir healthcare

Note: Asian, CALD, European, South African White Oak Home Care Packages

The Carers Home Care Services

& 9301 0299

Note: Bosnian, Croatian, European, Filipino, German, Slavic

& 9301 0299

& 9331 5866 The CareSide

& 1300 854 080

Note: Bosnian, Croatian, Former Yugoslavian, Serbian, Slavic

White Oak Home Care Services YNA Your Nursing Agency Home Care Package Services (WA)

& 13 10 99

Note: ATSI, CALD

ATSI Aboriginal, Torres Strait Islander and Linguistically Diverse Insideand Back Cover IFC Inside Front Cover OBC OutsideBackground. Back Cover ATSI Aboriginal, Torres Strait Islander CALD Culturally CALD Culturally and Linguistically Diverse LGBTIQ Lesbian, Gay, Bisexual, Transgender,IBC Intersex Questioning NESB Non-English Speaking LGBTIQ Lesbian, Gay, Bisexual, Transgender, IntersexAlland Questioning NESB Non-English Speaking Background Ethnic/cultural notes should not imply exclusivity. services are multicultural. D Divider IBC Inside Back Cover IFC Inside Front Cover OBC Outside Back Cover Ethnic/cultural notes should not imply exclusivity. All facilities are multicultural.

Western Australia Edition 03

Understanding your home care options Helping older Australians remain independent and supported in their home.

How We Support You 1 Understanding your options We help you navigate care services and available funding. 2 Designing your care plan Support is tailored to your needs, preferences and goals. 3 Managing your care Our team coordinates services so everything runs smoothly.

Services May Include Personal care and mobility support Domestic assistance and meal preparation Transport and social support In-home nursing and allied health

t 08 9315 2200 companionhomecare.com.au Companion Home Care t 08 9315 2200

Level 3

Assistive equipment and supplies Home modification and installation

Speak with our experienced team about your care options

43 Kishorn Road

Applecross

e enquiries@companionhomecare.com.au

6153 . 89

Support at Home: Metropolitan Perth North Abigail Mamas Healthcare Services & 0401 093 396 Note: African, Arabic, Asian, Austrian, Northern European

Catholic Homes | Home Care Services (Perth Metro North) & 6477 6385 Note: CALD

Alzheimer's WA & 1300 667 788

Partner Profile Page: IFC

Alzheimer's WA Home Care Packages

& 1300 667 788

Amana Living Home Care Services

& 1300 262 626 Note: CALD

Ashlee Judd & 1300 364 243 Australian Unity Home Health & Care WA & 1300 753 206 Partner Profile Page: 7 Avivo & 1300 428 486 Partner Profile Page: 19 BaptistCare at home - Great Southern

& 1300 275 227

BaptistCare at home - Perth Metro & 1300 275 227 BaptistCare at home - Wheatbelt

& 1300 275 227

Bedingfeld Lodge

& 9531 1622

Dovida - Perth Metro & 6310 0400 Dovida - Perth North East

& 6118 6398

Dovida Australia

Catholic Homes | Home Care Services (Perth Metro South) & 6477 6385 Note: CALD

& 1300 008 018

Partner Profile Page: IFC

Farris Care Services & 1800 572 401

& 9328 3988

Note: Asian, Burmese, CALD, Cambodian, Chinese, Filipino, Indian, Indo-Chinese, Korean, Malaysian, Singaporean, Thai, Vietnamese

ECHO Home Care Packages

& 9271 7011

Five Good Friends Home Care Services & 1300 368 196 Partner Profile Page: 1 Focused Care & 9302 1737 Godrich Health Care & 6153 1528 Guardian Nursing Agency

& 1300 133 633

Happy Living Home Care Packages

& 1300 911 728

Partner Profile Page: 52-53

Harmilla Care & 6249 7066

Community Vision Home Care Services & 1800 968 754

HCA Home WA & 1300 422 111

Community Vision Home Care Services

Helping Hands Physio

Bethanie Community Care Perth Metro East & 13 11 51 Note: CALD

& 1800 968 754

& 6156 7590

Community Vision Home Care Services

HenderCare (WA) & 1300 764 433

Bethanie Community Care Perth Metro North

Companion Home Care & 9315 2200

& 1800 968 754

& 13 11 51

Partner Profile Page: 89

Bethanie Home Care WA & 13 11 51

& 07 3472 5655

Note: CALD

Bolton Clarke Perth Metro Southwest Mandurah Home and Community Support & 9290 4700 Brightwater at Home

& 1300 223 968

Note: CALD, LGBTIQ C Si Bon Meals

& 0487 871 155 Care Net Home Services

& 9385 5100

Partner Profile Page: 41 Care Next Door

& 02 9666 7930 Carealot Home Health Services and the South West Rural Respite Services

& 9284 7562

Complete Healthcare Connect

Continuity Care Australia

& 1800 012 273

Country Mile Home Care & 0476 035 233 CPE Group

& 07 3892 8500 Dovely Home Care

& 9343 2969

Home Care Assistance West Coast Perth

& 9385 5675

Home Care | Southern Cross Care WA

& 1300 000 161 Note: ATSI

Home Caring Stirling

& 0477 662 922

Juniper Home Care & 1300 313 000 Note: ATSI Partner Profile Page: OBC Just Better Care Perth & South Perth

& 6119 9137

Partner Profile Page: 30-31 Just Better Care WA

& 1300 587 823

Partner Profile Page: 30-31 KompleteCare WA & 9329 4955 Leonie's Caring

& 1800 491 805 Let's Get Care (WA)

& 1300 497 442

Note: ATSI, CALD, LGBTIQ, NESB Lifecare Homecare

& 9424 0200

Partner Profile Page: 17 Lite n' Easy

& 13 15 12 Partner Profile Page: 12-13 Lumia Care & 02 9764 4488 MCWA - Aged Care With A Difference

& 03 9318 1111

Note: CALD, European, LGBTIQ, Slavic Melville Cares Home Support

& 9319 0900

Partner Profile Page: 15 MercyCare Community Nursing & 9442 3498 MercyCare Home Care and Community Services & 9442 3498 Mr Meticulous Services - cleaning +house

Home Chef & 9378 2544

& 0402 317 313

Home Support Services (WA)

& 0449 021 261

& 1800 854 300 Note: ATSI, CALD

HomeCaring & 1300 875 377 Note: Asian, Chinese, Hindi, Indian, Vietnamese Italo-Australian Welfare & Cultural Centre (ICare Community Services [Support at Home/In Home Care]) & 9228 2220 Note: CALD, European, Italian, Southern European, Spanish

MRM Care Consultant Multicultural Services Centre of WA

& 9328 2699

Note: Arabic, Asian, Burmese, CALD, Indian My Flex Home Care

& 9427 7500 My Meals

& 0428 717 379 My Way

& 6146 6296

Partner Profile Page: IBC

Carepro Disability Service & 03 9492 6982 Aboriginal,Torres TorresStrait StraitIslander Islander CALD Culturally andand Linguistically Diverse IBC Inside Back Cover IFC Inside Cover Speaking OBC Outside Back Cover ATSI Aboriginal, CALD Culturally Linguistically Diverse LGBTIQ Lesbian, Gay, Bisexual, Transgender, Intersex and Questioning NESB Front Non-English Background. LGBTIQ Lesbian, Gay,should Bisexual, Transgender, Intersex and Questioning NESB Non-English Speaking Background Ethnic/cultural notes not imply exclusivity. All services are multicultural. D Divider IBC Inside Back Cover IFC Inside Front Cover OBC Outside Back Cover Ethnic/cultural notes should not imply exclusivity. All facilities are multicultural.

Western Australia Edition 03

Support at Home: Metropolitan Perth North MYVISTA Home Care & 6393 1000 Note: CALD, Croatian, Italian, Korean, Macedonian

Reachwell Support & 1300 473 224

Partner Profile Page: 21

Note: Oxygen and enteral feeding supplement

Palms Allied Health - Malaga

& 6285 6185

Palms Allied Health - Noranda

& 9376 1443

Patty Health and Care Support Services

& (08)7009 4495

Pearl Home Care - Perth North

& (08)5122 5225

Pearl Home Care - Perth South

& 6167 5610

People Who Care & 9379 1944 Note: ATSI, CALD, LGBTIQ People Who Care - Mandurah Region

& 9535 3433

People Who Care - Perth Metro Region

& 9379 1944

Note: ATSI, CALD, LGBTIQ People Who Care North Metro

& 9379 1944

Note: ATSI, CALD, LGBTIQ Prime Care Partners Perth Metro and Mandurah & 9492 8920 Note: CALD Partner Profile Page: 29

Rainbow Multicultural Aged Care Program & 9271 2026 Note: CALD, European, NESB, Slavic

Right at Home Perth Midland

& 6146 0085

Partner Profile Page: 9 Right at Home Perth Northern Suburbs

& 6202 8033

Note: Oxygen and enteral feeding supplement

Silverchain WA & 1300 650 803 Partner Profile Page: 5 Simply Helping & 1800 998 866 Southcare Support at Home & 9450 6233 Note: CALD Partner Profile Page: 37

St Basil's In-Home Support Note: Arabic, CALD, Egyptian, European, Greek, Macedonian, Serbian

Partner Profile Page: 9

Partner Profile Page: 33

Right at Home Perth West Coast & 6400 5888 Note: Oxygen and enteral feeding supplement

St John WA Community Transport Service & 9334 1300

Partner Profile Page: 9

& 9279 4343

Right at Home RightCare & 07 3054 1360 Note: Oxygen and enteral feeding supplement

Partner Profile Page: 3

Shine Community Care

& 9382 7550

Note: ATSI, CALD, LGBTIQ

Partner Profile Page: 27

& 6146 2585

Rise Home Care Services

Trilogy Care

& 1300 459 190

Partner Profile Page: 84

Right at Home Perth South Eastern Suburbs & 6556 7008 Note: Oxygen and enteral feeding supplement

& 6274 3770

TPG Aged Care

& 9408 1100

Triple A Care & 9328 3435 Note: Asian, Burmese, CALD, Indian, Sinhalese, Sri Lankan, Tamil

& 9323 5168

Partner Profile Page: 9

The Good Meal Co.

& 1800 155 255

St Bart's Home Care

Partner Profile Page: 9

Rise Aged Care Services & 6274 3770

The CareSide & 1300 854 080

St Jude's Home Care

St Louis Care at Home

& 9385 3406

St Simeon Healthcare

Umbrella Multicultural Community Care Services Inc

& 9275 4411

Note: Asian, CALD, European, South African Vege2go(vegan, vegetarian, gluten free, low fodmap meal provider)

& 0450 876 088 Vivir healthcare

& 1300 184 847 Western Suburbs Cares

& 9319 0999

White Oak Home Care Packages

& 02 8645 4010

& 9301 0299

Note: Bosnian, Croatian, European, Filipino, German, Slavic

Note: ATSI, CALD

St Simeon Healthcare Service (WA) & 0478 184 732 Note: Bosnian, Croatian, Former Yugoslavian, Serbian, Slavic

& 9301 0299

The Carers Home Care Services

White Oak Home Care Services YNA Your Nursing Agency Home Care Package Services (WA)

& 13 10 99

& 9331 5866

ATSI ATSI Aboriginal, TorresTorres StraitStrait Islander CALD Culturally and Linguistically Diverse Diverse IBCIntersex Inside Back Cover IFC InsideNESB Front Cover OBC Speaking Outside Back Cover Aboriginal, Islander CALD Culturally and Linguistically LGBTIQ Lesbian, Gay, Bisexual, Transgender, and Questioning Non-English Background. LGBTIQEthnic/cultural Lesbian, Gay,notes Bisexual, Transgender, Intersex and Questioning NESB Non-English Speaking Background should not imply exclusivity. All services are multicultural. D Divider IBC Inside Back Cover IFC Inside Front Cover OBC Outside Back Cover Ethnic/cultural notes should not imply exclusivity. All facilities are multicultural.

agedcareguide.com.au

Support at Home: Metropolitan Perth South Abigail Mamas Healthcare Services & 0401 093 396 Note: African, Arabic, Asian, Austrian, Northern European

Catholic Homes | Home Care Services (Perth Metro South) & 6477 6385 Note: CALD

Alzheimer's WA & 1300 667 788

Partner Profile Page: IFC

Alzheimer's WA Home Care Packages & 1300 667 788 Amana Living Home Care Services & 1300 262 626 Note: CALD Ashlee Judd

& 1300 364 243 Astley Care Support at Home & 6500 8210 Partner Profile Page: 39 Australian Unity Home Health & Care WA & 1300 753 206

Catholic Homes | Home Care Services (Perth Metro) & 6477 6385 Note: CALD, Italian; We also offer Short Term Restorative Care Partner Profile Page: IFC Chorus Home & Community Care Services & 1800 264 268 Chung Wah CC Support at Home & 9328 3988 Note: Asian, Burmese, CALD, Cambodian, Chinese, Filipino, Indian, Indo-Chinese, Korean, Malaysian, Singaporean, Thai, Vietnamese

Partner Profile Page: 7

Partner Profile Page: 52-53

Avivo & 1300 428 486

Community Vision Home Care Services & 1800 968 754

Partner Profile Page: 19 BaptistCare at home - Great Southern & 1300 275 227 BaptistCare at home - Perth Metro

& 1300 275 227

Community Vision Home Care Services

& 1800 968 754

Farris Care Services & 1800 572 401

Leonie's Caring & 1800 491 805

Five Good Friends Home Care Services

Let's Get Care (WA) & 1300 497 442 Note: ATSI, CALD, LGBTIQ, NESB

& 1300 368 196

Partner Profile Page: 1 Focused Care & 9302 1737 Godrich Health Care

& 6153 1528

Guardian Nursing Agency & 1300 133 633 Happy Living Home Care Packages

& 1300 911 728 Harmilla Care

& 6249 7066 HCA Home WA & 1300 422 111

Mr Meticulous Services - cleaning +house & 0402 317 313

Home Care | Southern Cross Care WA

MRM Care Consultant & 0449 021 261

& 1300 000 161

Bedingfeld Lodge & 9531 1622

Complete Healthcare Connect & 07 3472 5655

& 0477 662 922

Continuity Care Australia & 1800 012 273

& 9378 2544

Country Mile Home Care

Bolton Clarke Perth Metro Southwest Mandurah Home and Community Support & 9290 4700

& 1300 665 082

Brightwater at Home & 1300 223 968 Note: CALD, LGBTIQ C Si Bon Meals

& 0487 871 155 Care Net Home Services

& 9385 5100

Partner Profile Page: 41 Care Next Door & 02 9666 7930 Carealot Home Health Services and the South West Rural Respite Services & 9284 7562 Carepro Disability Service & 03 9492 6982

CPE Group

Note: ATSI

Home Caring Stirling Home Chef

Home Support Services (WA) & 1800 854 300 Note: ATSI, CALD HomeCaring

& 1300 875 377

Partner Profile Page: 86

Note: Asian, Chinese, Hindi, Indian, Vietnamese

CURA In-Home Care & 9382 1983 Note: Dutch, European, German, Italian, Jewish, Macedonian, Malaysian, Maltese, South African, Southern European, Spanish, Turkish, Western European

Italo-Australian Welfare & Cultural Centre (ICare Community Services [Support at Home/In Home Care]) & 9228 2220 Note: CALD, European, Italian, Southern European, Spanish

Dovely Home Care

Partner Profile Page: IBC

Dovida - Perth Metro

Juniper Home Care & 1300 313 000 Note: ATSI

& 9343 2969 & 6310 0400

Dovida - Perth North East

& 6118 6398

Dovida Australia

Partner Profile Page: 15

Home Care Assistance West Coast Perth

Companion Home Care

& 0476 035 233

Melville Cares Home Support & 9319 0900

MercyCare Home Care and Community Services & 9442 3498

& 9315 2200

Bethanie Home Care WA

Partner Profile Page: 12-13 MCWA - Aged Care With A Difference & 03 9318 1111 Note: CALD, European, LGBTIQ, Slavic

HenderCare (WA)

& 1300 764 433 & 9385 5675

& 13 11 51

Lite n' Easy & 13 15 12

Helping Hands Physio

& 6156 7590

BaptistCare at home - Wheatbelt & 1300 275 227

Bethanie Community Care Perth Metro South & 13 11 51

Partner Profile Page: 17

MercyCare Community Nursing & 9442 3498

Community Vision Home Care Services & 1800 968 754

Partner Profile Page: 89

Lifecare Homecare & 9424 0200

Partner Profile Page: OBC Just Better Care WA & 1300 587 823

& 1300 008 018

Partner Profile Page: 30-31

ECHO Home Care Packages & 9271 7011

KompleteCare WA & 9329 4955

Multicultural Services Centre of WA & 9328 2699 Note: Arabic, Asian, Burmese, CALD, Indian My Flex Home Care & 9427 7500 My Meals & 0428 717 379 My Way & 6146 6296 Palms Allied Health - Malaga & 6285 6185 Palms Allied Health - Noranda & 9376 1443 Patty Health and Care Support Services & (08)7009 4495 Pearl Home Care - Perth North & (08)5122 5225 Pearl Home Care - Perth South & 6167 5610 People Who Care

& 9379 1944

Note: ATSI, CALD, LGBTIQ People Who Care - Mandurah Region

& 9535 3433

ATSI Aboriginal, Torres Strait Islander Culturally and Linguistically Diverse Insideand Back Cover IFC Inside Front Cover OBC OutsideBackground. Back Cover ATSI Aboriginal, Torres Strait Islander CALD CALD Culturally and Linguistically Diverse LGBTIQ Lesbian, Gay, Bisexual, Transgender,IBC Intersex Questioning NESB Non-English Speaking LGBTIQ Lesbian, Gay, Bisexual, Transgender, IntersexAlland Questioning NESB Non-English Speaking Background Ethnic/cultural notes should not imply exclusivity. services are multicultural. D Divider IBC Inside Back Cover IFC Inside Front Cover OBC Outside Back Cover Ethnic/cultural notes should not imply exclusivity. All facilities are multicultural.

Western Australia Edition 03

Support at Home: Metropolitan Perth South People Who Care - Perth Metro Region & 9379 1944 Note: ATSI, CALD, LGBTIQ People Who Care North Metro & 9379 1944 Note: ATSI, CALD, LGBTIQ Rainbow Multicultural Aged Care Program & 9271 2026 Note: CALD, European, NESB, Slavic Reachwell Support & 1300 473 224 Right at Home Perth South & 6285 1771 Note: Oxygen and enteral feeding supplement Partner Profile Page: 9 Right at Home Perth South Eastern Suburbs & 6556 7008 Note: Oxygen and enteral feeding supplement Partner Profile Page: 9 Right at Home RightCare & 07 3054 1360 Note: Oxygen and enteral feeding supplement Partner Profile Page: 9

& 6274 3770

Rise Aged Care Services

St Jude's Home Care & 9279 4343

Rise Home Care Services

Partner Profile Page: 3

Silverchain WA

St Louis Care at Home & 9385 3406

& 6274 3770

& 1300 650 803 Partner Profile Page: 5 Simply Helping & 1800 998 866 Southcare Support at Home & 9450 6233 Note: CALD Partner Profile Page: 37

St Simeon Healthcare & 02 8645 4010 Note: Bosnian, Croatian, European, Filipino, German, Slavic St Simeon Healthcare Service (WA) & 0478 184 732 Note: Bosnian, Croatian, Former Yugoslavian, Serbian, Slavic SwanCare At Home

& 6250 0300

Southern Districts Support & 9498 4800

Partner Profile Page: 22-23

St Bart's Home Care & 9323 5168

The Carers Home Care Services & 9331 5866

Partner Profile Page: 27 St Basil's In-Home Support & 6146 2585 Note: Arabic, CALD, Egyptian, European, Greek, Macedonian, Serbian Partner Profile Page: 33 St John WA Community Transport Service & 9334 1300

Trilogy Care & 1300 459 190 Note: ATSI, CALD, LGBTIQ Partner Profile Page: 84 Triple A Care & 9328 3435 Note: Asian, Burmese, CALD, Indian, Sinhalese, Sri Lankan, Tamil Umbrella Multicultural Community Care Services Inc & 9275 4411 Note: Asian, CALD, European, South African Vege2go(vegan, vegetarian, gluten free, low fodmap meal provider) & 0450 876 088 Vivir healthcare & 1300 184 847

The CareSide

Western Suburbs Cares & 9319 0999

The Good Meal Co. & 1800 155 255

White Oak Home Care Packages & 9301 0299 Note: ATSI, CALD

& 1300 854 080

TPG Aged Care

& 9408 1100

White Oak Home Care Services & 9301 0299 YNA Your Nursing Agency Home Care Package Services (WA) & 13 10 99

ATSI Culturally and Linguistically Diverse IBC Inside Cover IFC Inside Front Cover OBC Outside Back Cover ATSIAboriginal, Aboriginal,Torres TorresStrait StraitIslander Islander CALD CALD Culturally and Linguistically Diverse LGBTIQ Lesbian, Gay, Bisexual, Transgender, Intersex andBack Questioning NESB Non-English Speaking Background. LGBTIQ Lesbian, notes Gay, Bisexual, Transgender, Intersex Questioning NESB Non-English Speaking Background Ethnic/cultural should not imply exclusivity. All and services are multicultural. D Divider IBC Inside Back Cover IFC Inside Front Cover OBC Outside Back Cover Ethnic/cultural notes should not imply exclusivity. All facilities are multicultural.

agedcareguide.com.au

Support at Home: Regional Western Australia Far North Abigail Mamas Healthcare Services & 0401 093 396 Note: African, Arabic, Asian, Austrian, Northern European Alzheimer's WA & 1300 667 788

Five Good Friends Home Care Services & 1300 368 196 Partner Profile Page: 1 Guardian Nursing Agency & 1300 133 633

Alzheimer's WA Home Care Packages & 1300 667 788

Happy Living Home Care Packages & 1300 911 728

Ashlee Judd & 1300 364 243

& 6156 7590

Helping Hands Physio

Lite n' Easy & 13 15 12 Partner Profile Page: 12-13 MCWA - Aged Care With A Difference & 03 9318 1111 Note: CALD, European, LGBTIQ, Slavic Mr Meticulous Services - cleaning +house & 0402 317 313

St Jude's Home Care & 9279 4343 Partner Profile Page: 3 St Simeon Healthcare & 02 8645 4010 Note: Bosnian, Croatian, European, Filipino, German, Slavic The CareSide & 1300 854 080

MRM Care Consultant & 0449 021 261

The Good Meal Co. & 1800 155 255

Partner Profile Page: 19

Home Care Packages Country Region| Southern Cross Care WA & 1300 000 161 Note: ATSI, CALD

My Flex Home Care & 9427 7500

Bedingfeld Lodge & 9531 1622

& 1300 313 000

Juniper Home Care

My Meals & 0428 717 379

Trilogy Care & 1300 459 190 Note: ATSI, CALD, LGBTIQ Partner Profile Page: 84

Avivo & 1300 428 486

Bethanie Home Care WA & 13 11 51 Partner Profile Page: 19 C Si Bon Meals & 0487 871 155 Care Next Door & 02 9666 7930 Carepro Disability Service & 03 9492 6982 Continuity Care Australia & 1800 012 273 Country Mile Home Care & 0476 035 233

Note: ATSI Partner Profile Page: OBC

Patty Health and Care Support Services & (08)7009 4495

& 1300 313 000

Juniper Kununurra Community Care

Reachwell Support & 1300 473 224

Note: ATSI Partner Profile Page: OBC Just Better Care WA

Right at Home RightCare & 07 3054 1360 Note: Oxygen and enteral feeding supplement

& 1300 587 823

Partner Profile Page: 30-31 Leonie's Caring

& 1800 491 805 Let's Get Care (WA)

Partner Profile Page: 9 Silverchain WA & 1300 650 803 Partner Profile Page: 5

& 1300 497 442

Note: ATSI, CALD, LGBTIQ, NESB

Vege2go(vegan, vegetarian, gluten free, low fodmap meal provider) & 0450 876 088 WACHS Kimberley Aged & Community Services & 9192 0333 Note: ATSI - Packages for clients in remote Aboriginal communities Warmun Community (Turkey Creek) Aged Care Services & 0427 867 245 Note: ATSI Yaandina Aged Care Centre & 9182 1365 Note: ATSI

Support at Home: Regional Western Australia Mid North Abigail Mamas Healthcare Services & 0401 093 396 Note: African, Arabic, Asian, Austrian, Northern European

Bethanie Home Care WA & 13 11 51

Alzheimer's WA & 1300 667 788

Bolton Clarke Midwest Geraldton Home and Community Support & 9920 7200

Partner Profile Page: 19

Country Mile Home Care & 0476 035 233 Five Good Friends Home Care Services

& 1300 368 196

Partner Profile Page: 30-31 Leonie's Caring & 1800 491 805

Happy Living Home Care Packages

Let's Get Care (WA) & 1300 497 442 Note: ATSI, CALD, LGBTIQ, NESB

Alzheimer's WA Home Care Packages

Partner Profile Page: 124

Ashlee Judd

C Si Bon Meals & 0487 871 155

& 1300 911 728

Avivo

& 02 9666 7930

& 6156 7590

Partner Profile Page: 19

Carepro Disability Service & 03 9492 6982

Home Care Packages Country Region| Southern Cross Care WA & 1300 000 161 Note: ATSI, CALD

& 1300 364 243 & 1300 428 486 BaptistCare at home - Great Southern & 1300 275 227 Partner Profile Page: 53 Bedingfeld Lodge & 9531 1622

Care Next Door

Catholic Homes | Home Care Services (Mid West) & 6477 6385 Partner Profile Page: IFC Continuity Care Australia & 1800 012 273

Just Better Care WA

& 1300 587 823

Partner Profile Page: 1 Guardian Nursing Agency & 1300 133 633

& 1300 667 788

Home Chef & 9378 2544

Helping Hands Physio

Home Care South West | Southern Cross Care WA

Lite n' Easy

& 13 15 12 Partner Profile Page: 12-13 MCWA - Aged Care With A Difference & 03 9318 1111 Note: CALD, European, LGBTIQ, Slavic

& 1300 000 161

ATSI Aboriginal, Aboriginal,Torres TorresStrait StraitIslander Islander CALD Culturally andand Linguistically Diverse IBC Inside Back Cover IFC Inside Cover Speaking OBC Outside Back Cover ATSI CALD Culturally Linguistically Diverse LGBTIQ Lesbian, Gay, Bisexual, Transgender, Intersex and Questioning NESB Front Non-English Background. LGBTIQ Lesbian, Gay,should Bisexual, Transgender, Intersex and Questioning NESB Non-English Speaking Background Ethnic/cultural notes not imply exclusivity. All services are multicultural. D Divider IBC Inside Back Cover IFC Inside Front Cover OBC Outside Back Cover Ethnic/cultural notes should not imply exclusivity. All facilities are multicultural.

Western Australia Edition 03

Support at Home: Regional Western Australia Mid North Mr Meticulous Services - cleaning +house & 0402 317 313 MRM Care Consultant & 0449 021 261 My Flex Home Care

& 9427 7500 My Meals

& (08)7009 4495

Patty Health and Care Support Services

Silverchain WA & 1300 650 803

The Good Meal Co. & 1800 155 255

Reachwell Support

Partner Profile Page: 5

Trilogy Care & 1300 459 190 Note: ATSI, CALD, LGBTIQ

& 1300 473 224

Right at Home Kalgoorlie Wheatbelt & 9035 0417 Note: Oxygen and enteral feeding supplement

& 0428 717 379

Partner Profile Page: 9

Ngaanyatjarra Health Community Care Centre & 0439 227 618 Note: ATSI - Packages only for ATSI clients within 11 Communities in this region; NATSIF funding services offered

Right at Home RightCare & 07 3054 1360 Note: Oxygen and enteral feeding supplement

St Jude's Home Care & 9279 4343 Partner Profile Page: 3 St Simeon Healthcare & 02 8645 4010 Note: Bosnian, Croatian, European, Filipino, German, Slavic The CareSide & 1300 854 080

Partner Profile Page: 84 Vege2go(vegan, vegetarian, gluten free, low fodmap meal provider) & 0450 876 088 Wiluna Aged Care Services & 9981 8641 Note: ATSI

Partner Profile Page: 9

Support at Home: Regional Western Australia South East Abigail Mamas Healthcare Services & 0401 093 396 Note: African, Arabic, Asian, Austrian, Northern European Alzheimer's WA & 1300 667 788 Alzheimer's WA Home Care Packages

Esperance Home Care & 9083 1800 Five Good Friends Home Care Services

Partner Profile Page: 12-13

Partner Profile Page: 1

MCWA - Aged Care With A Difference & 03 9318 1111 Note: CALD, European, LGBTIQ, Slavic

& 1300 368 196

Guardian Nursing Agency

& 1300 667 788

& 1300 133 633

Amana Living Home Care Services & 1300 262 626 Note: CALD

Happy Living Home Care Packages & 1300 911 728

Ashlee Judd & 1300 364 243

& 6156 7590

BaptistCare at home - Wheatbelt

& 1300 275 227

Bedingfeld Lodge

& 9531 1622

Home Care Packages Country Region| Southern Cross Care WA & 1300 000 161 Note: ATSI, CALD

& 9427 7500

Continuity Care Australia Country Mile Home Care

& 0476 035 233

Partner Profile Page: 5 St John WA Community Transport Service & 9334 1300 St Jude's Home Care

& 9279 4343

Partner Profile Page: 3

Norseman Hospital

& (08)7009 4495

Partner Profile Page: 30-31

Reachwell Support & 1300 473 224

Let's Get Care (WA) & 1300 497 442 Note: ATSI, CALD, LGBTIQ, NESB

Partner Profile Page: 9 Silverchain WA & 1300 650 803

St Simeon Healthcare & 02 8645 4010 Note: Bosnian, Croatian, European, Filipino, German, Slavic

Just Better Care WA

Leonie's Caring & 1800 491 805

Right at Home RightCare & 07 3054 1360 Note: Oxygen and enteral feeding supplement

My Meals

& 0428 717 379 & 9039 9200

& 1300 587 823

& 1800 012 273

My Flex Home Care

Home Care South West | Southern Cross Care WA

C Si Bon Meals & 0487 871 155

Carepro Disability Service

MRM Care Consultant

& 0449 021 261

& 1300 000 161

& 03 9492 6982

Mr Meticulous Services - cleaning +house & 0402 317 313

Helping Hands Physio

Bethanie Home Care WA & 13 11 51

Care Next Door & 02 9666 7930

Lite n' Easy & 13 15 12

Patty Health and Care Support Services

Right at Home Kalgoorlie Wheatbelt & 9035 0417 Note: Oxygen and enteral feeding supplement Partner Profile Page: 9

The CareSide

& 1300 854 080 The Good Meal Co.

& 1800 155 255 Trilogy Care

& 1300 459 190

Note: ATSI, CALD, LGBTIQ Partner Profile Page: 84

Vege2go(vegan, vegetarian, gluten free, low fodmap meal provider) & 0450 876 088

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Support at Home: Regional Western Australia Mid West Abigail Mamas Healthcare Services & 0401 093 396 Note: African, Arabic, Asian, Austrian, Northern European Alzheimer's WA & 1300 667 788 Alzheimer's WA Home Care Packages

& 1300 667 788 Ashlee Judd

& 1300 364 243 Avivo

& 1300 428 486

C Si Bon Meals & 0487 871 155 Care Next Door

& 02 9666 7930 Carepro Disability Service Catholic Homes | Home Care Services (Mid West) & 6477 6385

Leonie's Caring & 1800 491 805

Partner Profile Page: IFC Catholic Homes | Home Care Services (Wheatbelt)

BaptistCare at home - Great Southern & 1300 275 227

Partner Profile Page: IFC

Partner Profile Page: 53 Bedingfeld Lodge & 9531 1622 Bethanie Community Care Mid West & 13 11 51 Note: ATSI, CALD Partner Profile Page: 19 Bethanie Home Care WA

& 13 11 51

Just Better Care WA

& 1300 587 823

& 6477 6385

BaptistCare at home - Wheatbelt & 1300 275 227

Partner Profile Page: OBC

& 03 9492 6982

Partner Profile Page: 19

Partner Profile Page: 53

Juniper Home Care & 1300 313 000 Note: ATSI

Note: CALD

Continuity Care Australia

& 1800 012 273

Country Mile Home Care

& 0476 035 233

Five Good Friends Home Care Services

& 1300 368 196

Partner Profile Page: 1 Guardian Nursing Agency

& 1300 133 633

Happy Living Home Care Packages & 1300 911 728

Partner Profile Page: 30-31

Let's Get Care (WA) & 1300 497 442 Note: ATSI, CALD, LGBTIQ, NESB Lite n' Easy

& 13 15 12

& 1300 650 803

Mr Meticulous Services - cleaning +house & 0402 317 313

& 9279 4343

MRM Care Consultant

& 0449 021 261

My Flex Home Care

& 9427 7500 My Meals

& 0428 717 379

& 1300 000 161

& 1300 473 224

Home Chef & 9378 2544

& 9035 0417

Bolton Clarke Wheatbelt/Jurien Bay Home and Community Support & 9652 0492 Partner Profile Page: 124

Shire of Dowerin Home & Community Care

MCWA - Aged Care With A Difference & 03 9318 1111 Note: CALD, European, LGBTIQ, Slavic

Bolton Clarke Midwest Geraldton Home and Community Support & 9920 7200

Note: ATSI, CALD

Partner Profile Page: 9 Share & Care Community Services Group Inc. & 9622 5195

& 9631 1060

Partner Profile Page: 19

Partner Profile Page: 124

Partner Profile Page: 9 Right at Home RightCare & 07 3054 1360 Note: Oxygen and enteral feeding supplement

Partner Profile Page: 12-13

Helping Hands Physio & 6156 7590 Home Care Packages Country Region| Southern Cross Care WA

Right at Home Perth Midland & 6146 0085 Note: Oxygen and enteral feeding supplement

Silverchain WA

Partner Profile Page: 5 St Jude's Home Care Partner Profile Page: 3 St Simeon Healthcare & 02 8645 4010 Note: Bosnian, Croatian, European, Filipino, German, Slavic St Simeon Healthcare Service (WA)

& 0478 184 732

Patty Health and Care Support Services

Note: Bosnian, Croatian, Former Yugoslavian, Serbian, Slavic

Reachwell Support

& 1300 854 080

Right at Home Kalgoorlie Wheatbelt

& 1800 155 255

Note: Oxygen and enteral feeding supplement

& 1300 459 190

& (08)7009 4495

Partner Profile Page: 9

The CareSide

The Good Meal Co. Trilogy Care

Note: ATSI, CALD, LGBTIQ Partner Profile Page: 84

Vege2go(vegan, vegetarian, gluten free, low fodmap meal provider) & 0450 876 088

Western Australia Edition 03

Support at Home: Regional Western Australia South Abigail Mamas Healthcare Services & 0401 093 396 Note: African, Arabic, Asian, Austrian, Northern European ACCC Home Care Services & 9841 8668

Bethanie Community Care Perth Metro South & 13 11 51 Partner Profile Page: 19 Bethanie Community Care South West

& 13 11 51

Alzheimer's WA & 1300 667 788

Note: CALD

Alzheimer's WA Home Care Packages & 1300 667 788

Bethanie Home Care WA & 13 11 51

Amana Living Home Care Services & 1300 262 626 Note: CALD

Partner Profile Page: 19

Amaroo@Home Denmark

& 1300 653 967 Ashlee Judd & 1300 364 243

Australian Unity Home Health & Care WA & 1300 753 206 Partner Profile Page: 7 Avivo & 1300 428 486 Partner Profile Page: 19 BaptistCare at home - Great Southern

& 1300 275 227

Partner Profile Page: 53 BaptistCare at home - Perth Metro & 1300 275 227 Partner Profile Page: 53 BaptistCare at home - South West

& 1300 275 227

Partner Profile Page: 53 BaptistCare at home - Wheatbelt & 1300 275 227 Partner Profile Page: 53 Bedingfeld Lodge

& 9531 1622

Belong at Home - Bridgetown

& 9761 1855

Belong at Home - Bunbury

& 9720 5100

Belong at Home - Busselton & 9754 4716 Belong at Home - Collie

& 9734 5353

Belong at Home - Margaret River & 9757 2333 Belong at Home-Donnybrook & 9731 1823

Partner Profile Page: 19

Bolton Clarke Perth Metro Southwest Mandurah Home and Community Support & 9290 4700 Partner Profile Page: 124 Brightwater at Home

& 1300 223 968

Note: CALD, LGBTIQ C Si Bon Meals

& 0487 871 155 Capecare Home Support & Care Services & 9750 2000

Companion Home Care & 9315 2200

KompleteCare WA & 9329 4955

Partner Profile Page: 89

Leonie's Caring

& 1800 491 805

Continuity Care Australia & 1800 012 273

Let's Get Care (WA)

& 1300 497 442

Coolibah Care Home Services & 9535 0300

Note: ATSI, CALD, LGBTIQ, NESB Lifecare Homecare

Partner Profile Page: 7, 64

& 9424 0200

Country Mile Home Care

Partner Profile Page: 17

& 0476 035 233

Lite n' Easy

CPE Group

& 13 15 12

& 1300 665 082

Partner Profile Page: 12-13

Partner Profile Page: 86

MCWA - Aged Care With A Difference & 03 9318 1111 Note: CALD, European, LGBTIQ, Slavic

Dovida - Peel Region

& 6310 0460

Dovida - South West WA (Bunbury)

MercyCare Home Care and Community Services

& 6310 0450

Dovida Australia

& 9442 3498

Five Good Friends Home Care Services & 1300 368 196

& 9725 4699

& 1300 008 018

Morrissey Homestead Note: Filipino, German, Italian, Nepalese, Spanish

Partner Profile Page: 1

Mr Meticulous Services - cleaning +house

Guardian Nursing Agency

Care Next Door & 02 9666 7930

& 1300 133 633

Carealot Home Health Services and the South West Rural Respite Services & 9284 7562

& 9841 5999

& 0402 317 313

Hall & Prior Clarence Estate Home Care

MRM Care Consultant

& 0449 021 261

Happy Living Home Care Packages

My Flex Home Care

Carepro Disability Service & 03 9492 6982

& 1300 911 728

Catholic Homes | Home Care Services (Perth Metro South) & 6477 6385 Note: CALD

& 6156 7590

& 0428 717 379

Home Care Assistance West Coast Perth

& 6146 6296

Partner Profile Page: IFC Catholic Homes | Home Care Services (South West) & 6477 6385 Note: CALD Partner Profile Page: IFC Catholic Homes | Home Care Services (Wheatbelt) & 6477 6385 Note: CALD Partner Profile Page: IFC Chorus Home & Community Care Services & 1800 264 268 Community Vision Home Care Services

& 1800 968 754

Community Vision Home Care Services

& 1800 968 754

Community Vision Home Care Services & 1800 968 754

& 9427 7500

Helping Hands Physio

My Meals My Way

& 9385 5675

Patty Health and Care Support Services

Home Care Packages Country Region| Southern Cross Care WA & 1300 000 161 Note: ATSI, CALD

& (08)7009 4495

Pearl Home Care - Bunbury WA

& 0402 727 313

Home Care South West | Southern Cross Care WA & 1300 000 161 Home Chef & 9378 2544 Juniper Home Care & 1300 313 000 Note: ATSI Partner Profile Page: OBC Just Better Care Mandurah Bunbury & 9567 6553 Partner Profile Page: 30-31 Just Better Care WA

& 1300 587 823

Pearl Home Care - Perth South

& 6167 5610

Peel Community Care

& 9531 2076 Note: CALD

People Who Care

& 9379 1944

Note: ATSI, CALD, LGBTIQ People Who Care - Mandurah Region

& 9535 3433

Prime Care Partners Perth Metro and Mandurah & 9492 8920 Note: CALD Partner Profile Page: 29

Partner Profile Page: 30-31

ATSI Torres Culturally and Linguistically Diverse IBCIntersex Insideand BackQuestioning Cover IFC InsideNESB Front Non-English Cover OBCSpeaking Outside Back Cover ATSIAboriginal, Aboriginal, TorresStrait StraitIslander Islander CALD CALD Culturally and Linguistically Diverse LGBTIQ Lesbian, Gay, Bisexual, Transgender, Background. LGBTIQ Lesbian, Gay, Bisexual, Transgender, Intersex and Questioning NESB Non-English Speaking Background Ethnic/cultural notes should not imply exclusivity. All services are multicultural. D Divider IBC Inside Back Cover IFC Inside Front Cover OBC Outside Back Cover Ethnic/cultural notes should not imply exclusivity. All facilities are multicultural.

agedcareguide.com.au

Support at Home: Regional Western Australia South Quambie Home Care Services & 9733 3660 Reachwell Support

& 1300 473 224

Right at Home Kalgoorlie Wheatbelt

Shire of Narrogin Regional Homecare & 9890 0700 Note: ATSI Silverchain WA & 1300 650 803

& 9035 0417

Partner Profile Page: 5

Partner Profile Page: 9

South West Community Care Home Care Services & 9782 4050

Note: Oxygen and enteral feeding supplement

Right at Home RightCare & 07 3054 1360 Note: Oxygen and enteral feeding supplement Partner Profile Page: 9

Southern Districts Support

St Jude's Home Care & 9279 4343 Partner Profile Page: 3 St Simeon Healthcare

& 02 8645 4010

Note: Bosnian, Croatian, European, Filipino, German, Slavic The Carers Home Care Services

& 9331 5866 The CareSide

& 9498 4800

& 1300 854 080

St John WA Community Transport Service & 9334 1300

& 1800 155 255

Trilogy Care & 1300 459 190 Note: ATSI, CALD, LGBTIQ Partner Profile Page: 84 Umbrella Multicultural Community Care Services Inc & 9275 4411 Note: Asian, CALD, European, South African Vege2go(vegan, vegetarian, gluten free, low fodmap meal provider) & 0450 876 088

The Good Meal Co.

Western Australia Edition 03

Western Australia Culturally Appropriate Support at Home Cultural Group

Service Provider

Phone (08)

0401 093 396 African Abigail Mamas Healthcare Services 0401 093 396 Arabic Abigail Mamas Healthcare Services 9328 2699 Arabic Multicultural Services Centre of WA 6146 2585 Arabic St Basil's In-Home Support 0401 093 396 Asian Abigail Mamas Healthcare Services 9328 3988 Asian Chung Wah CC Support at Home 1300 875 377 Asian HomeCaring 9328 2699 Asian Multicultural Services Centre of WA 9328 3435 Asian Triple A Care 9275 4411 Asian Umbrella Multicultural Community Care Serv 13 11 51 ATSI Bethanie Community Care Mid West 9411 3780 ATSI Cockburn Care Home Care Packages 1300 000 161 ATSI HCPs Country Region Southern Cross Care 1300 000 161 ATSI Home Care | Southern Cross Care 1800 854 300 ATSI Home Support Services (WA) 1300 313 000 ATSI Juniper Home Care 1300 313 000 ATSI Juniper Kununurra Community Care 1300 497 442 ATSI Let's Get Care (WA) ATSI Ngaanyatjarra Health Community Care Centre 0439 227 618 9379 1944 ATSI People Who Care 9379 1944 ATSI People Who Care - Perth Metro Region 9379 1944 ATSI People Who Care North Metro 9890 0700 ATSI Shire of Narrogin Regional Homecare 1300 459 190 ATSI Trilogy Care ATSI WACHS Kimberley Aged & Community Services 9192 0333 ATSI Warmun Community (Turkey Creek) Aged Care Serv 0427 867 245 9301 0299 ATSI White Oak Home Care Packages 9981 8641 ATSI Wiluna Aged Care Services 9182 1365 ATSI Yaandina Aged Care Centre 0401 093 396 Austrian Abigail Mamas Healthcare Services 03 9318 1111 Bosnian MCWA - Aged Care With A Difference 9531 2076 Bosnian Peel Community Care 9271 2026 Bosnian Rainbow Multicultural Aged Care Program 02 8645 4010 Bosnian St Simeon Healthcare St Simeon Healthcare Service (WA) 0478 184 732 Bosnian 9328 3988 Burmese Chung Wah CC Support at Home 9328 2699 Burmese Multicultural Services Centre of WA 9328 3435 Burmese Triple A Care 1300 262 626 CALD Amana Living Home Care Services 13 11 51 CALD Bethanie Community Care Mid West 13 11 51 CALD Bethanie Community Care Perth Metro East 13 11 51 CALD Bethanie Community Care Perth Metro North 13 11 51 CALD Bethanie Community Care South West 1300 223 968 CALD Brightwater at Home CALD Catholic Homes Home Care Services (Perth Metro East) 6477 6385 CALD Catholic Homes Home Care Services (Perth Metro North) 6477 6385 CALD Catholic Homes Home Care Services (Perth Metro South) 6477 6385 CALD Catholic Homes Home Care Services (Perth Metro) 6477 6385 CALD Catholic Homes Home Care Services (South West) 6477 6385 CALD Catholic Homes Home Care Services (Wheatbelt) 6477 6385 9328 3988 CALD Chung Wah CC Support at Home 1300 000 161 CALD HCPs Country Region Southern Cross Care 1800 854 300 CALD Home Support Services (WA) Italo-Australian Welfare & Cultural Centre (ICare CALD 9228 2220 Community Services [Support at Home/In Home Care])

Cultural Group

Service Provider

CALD CALD CALD CALD CALD CALD CALD CALD

1300 497 442 Let's Get Care (WA) 03 9318 1111 MCWA - Aged Care With A Difference 9328 2699 Multicultural Services Centre of WA 6393 1000 MYVISTA Home Care 9379 1944 People Who Care 9379 1944 People Who Care Perth Metro Region 9379 1944 People Who Care North Metro Prime Care Partners Perth Metro and Mandurah 9492 8920

Phone (08)

9271 2026 CALD Rainbow Multicultural Aged Care Program 9450 6233 CALD Southcare Home Care Packages 6146 2585 CALD St Basil's In-Home Support 1300 459 190 CALD Trilogy Care 9328 3435 CALD Triple A Care 9275 4411 CALD Umbrella Multicultural Community Care Serv 9301 0299 CALD White Oak Home Care Packages 9328 3988 Cambodian Chung Wah CC Support at Home 9328 3988 Chinese Chung Wah CC Support at Home 1300 875 377 Chinese HomeCaring 9531 2076 Chinese Peel Community Care 03 9318 1111 Croatian MCWA - Aged Care With A Difference 6393 1000 Croatian MYVISTA Home Care 9531 2076 Croatian Peel Community Care 9271 2026 Croatian Rainbow Multicultural Aged Care Program 02 8645 4010 Croatian St Simeon Healthcare St Simeon Healthcare Service (WA) 0478 184 732 Croatian 9382 1983 Dutch CURA In-Home Care 9531 2076 Dutch Peel Community Care Estn 9271 2026 Rainbow Multicultural Aged Care Program European 9531 2076 Egyptian Peel Community Care 6146 2585 Egyptian St Basil's In-Home Support 9382 1983 European CURA In-Home Care European Italo-Australian Welfare & Cultural Centre (ICare 9228 2220 Community Services [Support at Home/In Home Care]) 03 9318 1111 European MCWA - Aged Care With A Difference 9271 2026 European Rainbow Multicultural Aged Care Program 6146 2585 European St Basil's In-Home Support 02 8645 4010 European St Simeon Healthcare 9275 4411 European Umbrella Multicultural Community Care Serv 9328 3988 Filipino Chung Wah CC Support at Home 9725 4699 Filipino Morrissey Homestead 9531 2076 Filipino Peel Community Care 02 8645 4010 Filipino St Simeon Healthcare Former 03 9318 1111 MCWA - Aged Care With A Difference Yugoslavian Former 9271 2026 Rainbow Multicultural Aged Care Program Yugoslavian Former 02 8645 4010 St Simeon Healthcare Yugoslavian Former St Simeon Healthcare Service (WA) 0478 184 732 Yugoslavian 9382 1983 German CURA In-Home Care 9725 4699 German Morrissey Homestead 9531 2076 German Peel Community Care 02 8645 4010 German St Simeon Healthcare 9531 2076 Greek Peel Community Care

ATSI LinguisticallyDiverse Diverse LGBTIQ Lesbian, Gay, Bisexual, Transgender, Intersex and IBCQuestioning Inside Back NESB Cover Non-English IFC Inside Speaking Front Cover OBC Outside Back Cover ATSIAboriginal, Aboriginal,Torres TorresStrait StraitIslander Islander CALD CALD Culturally Culturally and and Linguistically Background LGBTIQ Lesbian,notes Gay, Bisexual, Intersex and Questioning NESB Non-English Speaking Background Ethnic/cultural should notTransgender, imply exclusivity. All facilities are multicultural. Ethnic/cultural notes should not imply exclusivity. All facilities are multicultural.

agedcareguide.com.au

Western Australia Culturally Appropriate Support at Home Cultural Cultural Group Group

Service Provider Service Provider

Phone (08) Phone (08)

04016146 093 2585 396 African Abigail Mamas Healthcare Services Greek St Basil's In-Home Support 0401 093875 396377 1300 Arabic Abigail Mamas Healthcare Services Hindi HomeCaring 9328 2699 9531 2076 Arabic Services Centre of WA Hungarian Multicultural Peel Community Care 6146 2585 9271 2026 Arabic Basil's In-Home Support Hungarian St Rainbow Multicultural Aged Care Program 04019328 093 3988 396 Asian Abigail Mamas Healthcare Services Indian Chung Wah CC Support at Home 9328 13003988 875 377 Asian Chung Wah CC Support at Home Indian HomeCaring 13009328 875 2699 377 Asian HomeCaring Indian Multicultural Services Centre of WA 9328 2699 9531 2076 Asian Multicultural Services Centre of WA Indian Peel Community Care 9328 3435 9328 3435 Asian Triple A Care Indian Triple A Care 9275 4411 9328 3988 Asian Umbrella Community Care Serv Indo-Chinese ChungMulticultural Wah CC Support at Home 11 51 6385 ATSI Bethanie Community Mid West(Perth Metro) 136477 Italian Catholic Homes | Home Care Services 9411 3780 9382 1983 ATSI Cockburn Care Home Italian CURA In-Home CareCare Packages 1300 000 161 Italo-Australian Welfare & Cultural Centre ATSI HCPs Country Region Southern Cross(ICare Care Italian 9228 2220 Community Services [Support at Home/In 1300 000 161 ATSI Home Care | Southern Cross Care Home Care]) 03 854 9318300 1111 Italian MCWA - AgedServices Care With A Difference 1800 ATSI Home Support (WA) Italian Morrissey 13009725 313 4699 000 ATSI Juniper HomeHomestead Care Italian MYVISTA Home Community Care 13006393 313 1000 000 ATSI Juniper Kununurra Care Italian Peel Community 13009531 497 2076 442 ATSI Let's Get Care (WA)Care Italian Rainbow Multicultural Aged Care Program 227 2026 618 ATSI Ngaanyatjarra Health Community Care Centre 04399271 9382 1983 Jewish CURAWho In-Home 9379 1944 ATSI People Care Care 9328 3988 Korean Chung Wah CC -Support at Home 9379 1944 ATSI People Who Care Perth Metro Region 6393 1000 Korean MYVISTA Care Metro 9379 1944 ATSI People Who Home Care North 9271 2026 Latvian Shire Rainbow Multicultural Aged Care Program 9890 0700 ATSI of Narrogin Regional Homecare Lebanese Trilogy Peel Care Community Care 13009531 459 2076 190 ATSI 13000333 223 968 LGBTIQ WACHS Brightwater at Home ATSI Kimberley Aged & Community Services 9192 1300 LGBTIQWarmunLet's Get Care(Turkey (WA) Creek) Aged Care Serv 0427 867497 245442 ATSI Community 03 9318 LGBTIQ White MCWA Aged Care A Difference 9301 02991111 ATSI Oak- Home CareWith Packages 9379 1944 LGBTIQ Wiluna People WhoCare CareServices 9981 8641 ATSI Aged 9379 1944 LGBTIQ Yaandina People Aged Who Care Perth Metro Region 9182 1365 ATSI Care-Centre LGBTIQ Abigail People Who Care North Metro 04019379 093 1944 396 Austrian Mamas Healthcare Services LGBTIQ MCWA Trilogy CareCare With A Difference 03 1300 9318 459 1111190 Bosnian - Aged 9382 1983 MacedonianPeel CURA In-HomeCare Care 9531 2076 Bosnian Community 03 9318 MacedonianRainbow MCWAMulticultural - Aged Care With Difference 9271 20261111 Bosnian AgedACare Program 63934010 1000 MacedonianSt MYVISTA Home Care 02 8645 Bosnian Simeon Healthcare MacedonianSt Peel Community Care Simeon Healthcare Service (WA) 04789531 184 2076 732 Bosnian 9271 2026 MacedonianChung Rainbow Care Program 9328 3988 Burmese Wah Multicultural CC Support atAged Home 6146 2585 MacedonianMulticultural St Basil's In-Home 9328 2699 Burmese ServicesSupport Centre of WA 9328 3988 Malaysian Triple Chung Wah CC Support at Home 9328 3435 Burmese A Care Malaysian Amana CURALiving In-Home Care 13009382 262 1983 626 CALD Home Care Services 1983 Maltese Bethanie CURA In-Home CareCare Mid West 139382 11 51 CALD Community 03 11 9318 Maltese Bethanie MCWA Community - Aged CareCare With Perth A Difference 13 51 1111 CALD Metro East 2076 Maltese Bethanie Peel Community Care 139531 11 51 CALD Community Care Perth Metro North 4699 Nepalese Bethanie Morrissey Homestead 139725 11 51 CALD Community Care South West 1300 NESB Let's Get Care (WA) 1300 223497 968442 CALD Brightwater at Home 9271 2026 NESBCatholic Homes Rainbow Multicultural Aged(Perth Care Metro Program 6385 CALD Home Care Services East) 6477 Northern CALD Catholic Homes CareHealthcare Services (Perth Metro North) 6477 04016385 093 396 AbigailHome Mamas Services European CALD Catholic Homes Home Care Services (Perth Metro South) 6477 6385 Northern 9271 2026 Rainbow Multicultural Aged Care Program 6477 6385 CALD European Catholic Homes Home Care Services (Perth Metro) CALD Catholic Homes Home Care Services (South West) 6477 6385 CALD Catholic Homes Home Care Services (Wheatbelt) 6477 6385 9328 3988 CALD Chung Wah CC Support at Home 1300 000 161 CALD HCPs Country Region Southern Cross Care 1800 854 300 CALD Home Support Services (WA) Italo-Australian Welfare & Cultural Centre (ICare CALD 9228 2220 Community Services [Support at Home/In Home Care])

Cultural Cultural Group Group

Service Provider Service Provider

Phone (08) Phone (08)

13009531 497 2076 442 CALD Let's Get Care (WA)Care Polish Peel Community 92711111 2026 CALD MCWA - Aged Care With AAged Difference Polish Rainbow Multicultural Care Program 03 9318 9328 26994010 02 8645 CALD Multicultural Centre of WA Polish St Simeon Services Healthcare 6393 10001111 03 9318 CALD Russian MYVISTA MCWA -Home Aged Care Care With A Difference 9379 1944 9531 2076 CALD Who Care Care Russian People Peel Community 9379 1944 9271 2026 CALD WhoMulticultural Care Perth Metro Russian People Rainbow Aged Region Care Program 9379 19444010 02 8645 CALD Who Care North Metro Russian People St Simeon Healthcare 89201111 CALD Care- Partners Perth and Mandurah 9492 03 9318 Serbian Prime MCWA Aged Care WithMetro A Difference 9271 2026 CALD Multicultural Aged Care Program 9531 2076 Serbian Rainbow Peel Community Care 9450 6233 CALD Care Packages 9271 2026 Serbian Southcare RainbowHome Multicultural Aged Care Program 6146 2585 CALD Basil's In-Home Support 6146 2585 Serbian St St Basil's In-Home Support 1300 CALD Care Healthcare 02 459 8645190 4010 Serbian Trilogy St Simeon 9328 St Simeon CALD A Care Healthcare Service (WA) 04783435 184 732 Serbian Triple 9275 4411 CALD Umbrella Community 9328 3988 Singaporean Chung Multicultural Wah CC Support at HomeCare Serv 9301 0299 CALD Oak Home Care Packages 9328 3435 Sinhalese White Triple A Care 9328 39881111 Cambodian Chung Wah CC Support at Home 03 9318 Slavic MCWA - Aged Care With A Difference 9328 3988 Chinese Chung Wah Multicultural CC Support atAged Home 9271 2026 Slavic Rainbow Care Program 1300 Chinese HomeCaring 02 875 8645377 4010 Slavic St Simeon Healthcare 9531 St Community Simeon Healthcare Chinese Peel Care Service (WA) 04782076 184 732 Slavic 03 9318 1111 Croatian MCWA - Aged Care With A Difference South 9382 1983 CURA In-Home Care African MYVISTA Home Care 6393 1000 Croatian South 9531 2076 Croatian Peel Community Care Umbrella Multicultural Community Care Services 9275 4411 African 9271 2026 Croatian Rainbow Multicultural Aged Care Program Southern 02 8645 93824010 1983 Croatian St CURA Simeon Healthcare In-Home Care European St Simeon Healthcare Service (WA) 0478 184 732 Croatian Italo-Australian Welfare & Cultural Centre Southern CURA In-Home Care 1983 Dutch 9228 2220 (ICare Community Services [Support at Home/9382 European 9531 2076 In Home Care])Care Dutch Peel Community Southern Estn 9271 2026 Rainbow Multicultural Aged Care Program 9271 2026 Rainbow Multicultural Aged Care Program European European 9382 1983 Spanish Peel CURA In-HomeCare Care 9531 2076 Egyptian Community Welfare & Cultural Centre (ICare 6146 2585 Egyptian St Basil's In-Home Support Spanish Italo-Australian 9228 2220 Services 9382 1983 European Community CURA In-Home Care[Support at Home/In Home Care]) 9725 4699 SpanishItalo-Australian MorrisseyWelfare Homestead & Cultural Centre (ICare European 9228 2220 Sri Lankan Peel Community Care at Home/In Home Care]) 9531 2076 Community Services [Support 93281111 3435 Sri Lankan MCWA Triple- Aged A CareCare With A Difference 03 9318 European 9328 3435 Tamil Triple AMulticultural Care 9271 2026 European Rainbow Aged Care Program 9328 3988 Thai CC Support 6146 2585 European St Chung Basil's Wah In-Home Supportat Home 93824010 1983 Turkish St CURA In-Home Care 02 8645 European Simeon Healthcare 03 9318 Turkish Umbrella MCWA Multicultural - Aged Care With A Difference 9275 44111111 European Community Care Serv 03 9318 Ukrainian Chung MCWA - Aged Care With A Difference 9328 39881111 Filipino Wah CC Support at Home 9531 2076 Ukrainian Morrissey Peel Community Care 9725 4699 Filipino Homestead 9271 2026 Ukrainian Peel Rainbow Multicultural 9531 2076 Filipino Community Care Aged Care Program 93284010 3988 VietnameseSt Chung CC Support at Home 02 8645 Filipino SimeonWah Healthcare 1300 875 377 Vietnamese HomeCaring Former 03 9318 1111 MCWA - Aged Care With A Difference Yugoslavian 9531 2076 Vietnamese Peel Community Care Former Western Rainbow Multicultural Aged Care Program 9271 2026 9382 1983 CURA In-Home Care Yugoslavian European Former Western St Simeon Healthcare 02 8645 4010 9271 2026 Rainbow Multicultural Aged Care Program Yugoslavian European Former St Simeon Healthcare Service (WA) 0478 184 732 Yugoslavian 9382 1983 German CURA In-Home Care 9725 4699 German Morrissey Homestead 9531 2076 German Peel Community Care 02 8645 4010 German St Simeon Healthcare 9531 2076 Greek Peel Community Care

ATSI Aboriginal, Torres Strait IslanderCALD CALD Culturally and Linguistically Diverse CC Care Community D Divider IBC IBC Inside Inside Back Back Cover Cover IFC Front OBC ATSI Aboriginal, Torres Strait Islander Culturally Linguistically Diverse IFC Inside Inside Front Cover Cover OBC Outside OutsideBack BackCover Cover ATSI Aboriginal, Torres Strait Islander CALD Culturally andand Linguistically Diverse LGBTIQ Lesbian, Gay, Bisexual, Transgender, Intersex and Questioning NESB Non-English Speaking Background LGBTIQ Lesbian, Gay, Bisexual, Transgender, Intersex Questioning NESB NESBNon-English Non-EnglishSpeaking SpeakingBackground Background LGBTIQ Lesbian, Gay, Bisexual, Transgender, Intersex andand Questioning Ethnic/cultural notes should not imply exclusivity. All facilities are multicultural. SRS Supported Residential Ethnic/cultural notes not imply exclusivity. All facilities are multicultural. Ethnic/cultural notes should notServices. imply exclusivity. All facilities areshould multicultural.

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Western Australia Edition 03

Products&&Services Services Products Name Name Advocacyand andInformation Information Advocacy AgedCare CarePlacement PlacementConsultant Consultant Aged NavigateAged AgedCare CareSolutions Solutions - -Navigate Italo-AustralianWelfare Welfare&&Cultural CulturalCentre Centre Italo-Australian (AgedCare CareVolunteer VolunteerVisitors VisitorsScheme) Scheme) (Aged Italo-AustralianWelfare Welfare&&Cultural CulturalCentre Centre Italo-Australian (GeneralWelfare WelfareServices) Services) (General Simpatica- -Care CareInspired InspiredConsultancy Consultancy Simpatica StressLess LessAged AgedCare CareConsultancy Consultancy Stress Assessments Assessments CareNet NetCommunity CommunityNursing NursingServices Services Care Italo-AustralianWelfare Welfare&&Cultural CulturalCentre Centre Italo-Australian (AgedCare CareVolunteer VolunteerVisitors VisitorsScheme) Scheme) (Aged Italo-AustralianWelfare Welfare&&Cultural CulturalCentre Centre Italo-Australian (GeneralWelfare WelfareServices) Services) (General RightatatHome HomeKalgoorlie KalgoorlieWheatbelt Wheatbelt Right RightatatHome HomePerth PerthMidland Midland Right RightatatHome HomePerth PerthNorthern NorthernSuburbs Suburbs Right RightatatHome HomePerth PerthSouth South Right RightatatHome HomePerth PerthSouth SouthEastern EasternSuburbs Suburbs Right RightatatHome HomePerth PerthWest WestCoast Coast Right RightatatHome HomeRightCare RightCare Right RightatatHome HomeSouth SouthWest WestWA WA Right AssistiveTechnology Technology Assistive SleepElectric Electric Sleep AdjustableBed Bed&&Lift LiftChair ChairSpecialists Specialists - -Adjustable SurgicalHouse House Surgical HealthcareConsumables Consumables&&Equipment Equipment - -Healthcare SurgicalHouse House Surgical ContinenceProducts Products&&Accessories Accessories Continence CaseManagement Management Case CareNet NetCommunity CommunityNursing NursingServices Services Care Italo-AustralianWelfare Welfare&&Cultural CulturalCentre Centre Italo-Australian (AgedCare CareVolunteer VolunteerVisitors VisitorsScheme) Scheme) (Aged Italo-AustralianWelfare Welfare&&Cultural CulturalCentre Centre Italo-Australian (GeneralWelfare WelfareServices) Services) (General RightatatHome HomeKalgoorlie KalgoorlieWheatbelt Wheatbelt Right RightatatHome HomePerth PerthMidland Midland Right RightatatHome HomePerth PerthNorthern NorthernSuburbs Suburbs Right RightatatHome HomePerth PerthSouth South Right RightatatHome HomePerth PerthSouth SouthEastern EasternSuburbs Suburbs Right RightatatHome HomePerth PerthWest WestCoast Coast Right RightatatHome HomeRightCare RightCare Right RightatatHome HomeSouth SouthWest WestWA WA Right StressLess LessAged AgedCare CareConsultancy Consultancy Stress ContinenceProducts Products Continence AtlasMcNeil McNeilHealthcare Healthcare Atlas DementiaAdvisers Advisers Dementia AgedCare CarePlacement PlacementConsultant Consultant Aged NavigateAged AgedCare CareSolutions Solutions - -Navigate

Products&&Services Services Products Partner Partner

Phone(08) (08) Profile Page Phone Profile Page 0449678 678535 535 0449 92282220 2220 9228

IBC IBC

92282220 2220 9228

IBC IBC

0403297 297869 869 0403 0414772 772977 977 0414 93855100 5100 9385

41 41

92282220 2220 9228

IBC IBC

92282220 2220 9228

IBC IBC

90350417 0417 9035 61460085 0085 6146 62028033 8033 6202 62851771 1771 6285 65567008 7008 6556 64005888 5888 6400 073054 30541360 1360 07 97477053 7053 9747

99 99 99 99 99 99 99 99

1800600 600600 600 1800

45 45

93814199 4199 9381

11 11

93814199 4199 9381

11 11

93855100 5100 9385

41 41

92282220 2220 9228

IBC IBC

92282220 2220 9228

IBC IBC

90350417 0417 9035 61460085 0085 6146 62028033 8033 6202 62851771 1771 6285 65567008 7008 6556 64005888 5888 6400 073054 30541360 1360 07 97477053 7053 9747 0414772 772977 977 0414

99 99 99 99 99 99 99 99

1800888 888541 541 1800

102 102

0449678 678535 535 0449

Partner Partner

Name Name

Phone(08) (08) Profile Page Phone Profile Page

Educationand andTraining Training Education CareNet NetCommunity CommunityNursing NursingServices Services 93855100 5100 Care 9385 Italo-AustralianWelfare Welfare&&Cultural CulturalCentre Centre Italo-Australian 92282220 2220 9228 (AgedCare CareVolunteer VolunteerVisitors VisitorsScheme) Scheme) (Aged Italo-AustralianWelfare Welfare&&Cultural CulturalCentre Centre Italo-Australian 92282220 2220 9228 (GeneralWelfare WelfareServices) Services) (General Simpatica- -Care CareInspired InspiredConsultancy Consultancy 0403297 297869 869 Simpatica 0403 EndofofLife Life End Bowra&&O'Dea O'DeaPrepaid PrepaidFunerals Funerals 92315100 5100 Bowra 9231 Purslowe&&Chipper ChipperFunerals Funerals 1300556 556222 222 Purslowe 1300 FinancialServices Services Financial RelacsFinancial FinancialAdvisers Advisers 61432565 2565 Relacs 6143 WAAged AgedCare CareFinancial FinancialSolutions Solutions 1300827 827229 229 WA 1300 WPFinancial FinancialPlanners Planners&&Destination Destination WP 93409200 9200 9340 FinancialPlanning Planning Financial HealthcareEquipment Equipment Healthcare AtlasMcNeil McNeilHealthcare Healthcare 1800888 888541 541 Atlas 1800 Italo-AustralianWelfare Welfare&&Cultural CulturalCentre Centre Italo-Australian 92282220 2220 9228 (GeneralWelfare WelfareServices) Services) (General SleepElectric Electric Sleep 1800600 600600 600 1800 AdjustableBed Bed&&Lift LiftChair ChairSpecialists Specialists - -Adjustable SurgicalHouse House Surgical 93814199 4199 9381 HealthcareConsumables Consumables&&Equipment Equipment - -Healthcare SurgicalHouse HouseContinence Continence Surgical 93814199 4199 9381 Products&&Accessories Accessories Products SurgicalHouse House Surgical 93814199 4199 9381 DailyLiving Living&&Independence IndependenceProducts Products Daily SurgicalHouse HouseFor ForNutritional Nutritional Surgical 93814199 4199 9381 Supportand andEquipment Equipment Support SurgicalHouse HouseMobility MobilityAids Aids&&Seating Seating 93814199 4199 Surgical 9381 SurgicalHouse HousePatient PatientCare CareEquipment, Equipment,Beds, Beds, Surgical 93814199 4199 9381 Mattresses&&Furniture Furniture Mattresses SurgicalHouse House Surgical 93814199 4199 9381 WoundCare Care&&Pressure PressureManagement Management Wound MedicationManagement Management Medication CareNet NetCommunity CommunityNursing NursingServices Services 93855100 5100 Care 9385 Mobilityand andEquipment Equipment Mobility SleepElectric Electric Sleep 1800600 600600 600 1800 AdjustableBed Bed&&Lift LiftChair ChairSpecialists Specialists - -Adjustable SurgicalHouse House Surgical 93814199 4199 9381 HealthcareConsumables Consumables&&Equipment Equipment - -Healthcare SurgicalHouse House Surgical 93814199 4199 9381 ContinenceProducts Products&&Accessories Accessories Continence SurgicalHouse House Surgical 93814199 4199 9381 DailyLiving Living&&Independence IndependenceProducts Products Daily SurgicalHouse HouseFor ForNutritional NutritionalSupport Supportand and Surgical 93814199 4199 9381 Equipment Equipment SurgicalHouse HouseMobility MobilityAids Aids&&Seating Seating 93814199 4199 Surgical 9381 SurgicalHouse HousePatient PatientCare CareEquipment, Equipment,Beds, Beds, Surgical 9381 4199 9381 4199 Mattresses&&Furniture Furniture Mattresses SurgicalHouse House Surgical WoundCare Care&&Pressure PressureManagement Management Wound

93814199 4199 9381

41 41 IBC IBC IBC IBC

59 59 66-67 66-67 25 25

102 102 IBC IBC 45 45 11 11 11 11 11 11 11 11 11 11 11 11 11 11 41 41 45 45 11 11 11 11 11 11 11 11 11 11 11 11 11 11

IBC Inside Back Cover IFC Inside Front Cover OBC Outside Back Cover

agedcareguide.com.au

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Atlas McNeil Healthcare provides medical supplies, tailored solutions and personalised service to those in Healthcare, Home Care, and Community. We offer access to an extensive range of products and our National Community Team work with many different people to serve their needs; Home Care and Community Providers, Healthcare Professionals, Carers, NDIS Participants, Support Coordinators, Families and many other community circles.

Care, compassion and understanding remain the core values that drives us to provide our customers with exceptional service, reliable products and ongoing support and education. Choice and peace of mind for healthcare products, delivered direct into your home Australia Wide.

Continence

Wound Care

Cleaning

Urology

Nutrition

Baby & Children

Skincare

Daily Living

Australia Wide Delivery

National Community Supplier

Support at Home Program

National Disability Insurance Scheme

Continence Aids Payment Scheme

Free Continence Samples

Call: 1800 888 541 Email: sales@atlasmcneil.com.au Web: www.amhcommunity.com.au

Nationally Registered Provider

Products Products&&Services Services Name Name

Products Products&&Services Services Partner Partner

Phone Phone(08) (08) Profile ProfilePage Page

Patient PatientCare CareEquipment Equipment Atlas AtlasMcNeil McNeilHealthcare Healthcare 1800 1800888 888541 541 Surgical SurgicalHouse House 9381 93814199 4199 - -Healthcare HealthcareConsumables Consumables&&Equipment Equipment Surgical SurgicalHouse House 9381 93814199 4199 Continence ContinenceProducts Products&&Accessories Accessories Surgical SurgicalHouse House 9381 93814199 4199 Daily DailyLiving Living&&Independence IndependenceProducts Products Surgical SurgicalHouse HouseFor ForNutritional Nutritional 9381 93814199 4199 Support Supportand andEquipment Equipment Surgical SurgicalHouse HouseMobility MobilityAids Aids&&Seating Seating 9381 93814199 4199 Surgical SurgicalHouse HousePatient PatientCare CareEquipment, Equipment,Beds, Beds, 9381 93814199 4199 Mattresses Mattresses&&Furniture Furniture Surgical SurgicalHouse House 9381 93814199 4199 Wound WoundCare Care&&Pressure PressureManagement Management Placement PlacementConsultants Consultants Aged AgedCare CarePlacement PlacementConsultant Consultant- -Navigate Navigate 0449 0449678 678535 535 Aged AgedCare CareSolutions Solutions All AllAbout AboutAged AgedCare Care 9429 94298830 8830 Empathy EmpathyCare Care 9291 92913064 3064 Relacs RelacsPlacement PlacementConsultants Consultants 6143 61432565 2565 Simpatica Simpatica- -Care CareInspired InspiredConsultancy Consultancy 0403 0403297 297869 869 Stress StressLess LessAged AgedCare CareConsultancy Consultancy 0414 0414772 772977 977 Safety Safetyand andSecurity Security Italo-Australian Italo-AustralianWelfare Welfare&&Cultural CulturalCentre Centre 9228 92282220 2220 (General (GeneralWelfare WelfareServices) Services) Surgical SurgicalHouse House 9381 93814199 4199 Continence ContinenceProducts Products&&Accessories Accessories Surgical SurgicalHouse House 9381 93814199 4199 Daily DailyLiving Living&&Independence IndependenceProducts Products

102 102 11 11 11 11 11 11 11 11 11 11 11 11 11 11

25 25

IBC IBC 11 11

Name Name

Partner Partner

Phone Phone(08) (08) Profile ProfilePage Page

Safety Safetyand andSecurity Securitycontinued continued Surgical SurgicalHouse HouseFor ForNutritional Nutritional 9381 93814199 4199 Support Supportand andEquipment Equipment Surgical SurgicalHouse HouseMobility MobilityAids Aids&&Seating Seating 9381 93814199 4199 Surgical SurgicalHouse HousePatient PatientCare CareEquipment, Equipment,Beds, Beds, 9381 93814199 4199 Mattresses Mattresses&&Furniture Furniture Surgical SurgicalHouse House 9381 93814199 4199 Wound WoundCare Care&&Pressure PressureManagement Management Skin Skinand andWound WoundCare Care Atlas AtlasMcNeil McNeilHealthcare Healthcare 1800 1800888 888541 541 Surgical SurgicalHouse House 9381 93814199 4199 - -Healthcare HealthcareConsumables Consumables&&Equipment Equipment Surgical SurgicalHouse House 9381 93814199 4199 Continence ContinenceProducts Products&&Accessories Accessories Surgical SurgicalHouse House 9381 93814199 4199 Daily DailyLiving Living&&Independence IndependenceProducts Products Surgical SurgicalHouse HouseFor ForNutritional Nutritional 9381 93814199 4199 Support Supportand andEquipment Equipment Surgical SurgicalHouse HouseMobility MobilityAids Aids&&Seating Seating 9381 93814199 4199 Surgical SurgicalHouse HousePatient PatientCare CareEquipment, Equipment,Beds, Beds, 9381 93814199 4199 Mattresses Mattresses&&Furniture Furniture Surgical SurgicalHouse House 9381 93814199 4199 Wound WoundCare Care&&Pressure PressureManagement Management Visitors Visitorsand andVolunteers Volunteers Italo-Australian Italo-AustralianWelfare Welfare&&Cultural CulturalCentre Centre 9228 92282220 2220 (Aged (AgedCare CareVolunteer VolunteerVisitors VisitorsScheme) Scheme) Southcare SouthcareSocial SocialSupport Support 9450 94506233 6233

11 11 11 11 11 11 11 11 102 102 11 11 11 11 11 11 11 11 11 11 11 11 11 11

IBC IBC 37 37

11 11

IBC Inside Back Cover IFC Inside Front Cover OBC Outside Back Cover

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Definition of terms 24-hour On-site Supervision – A person(s) who is/are employed to work in an aged care home and will respond to requests for assistance when regular staff are off duty. Aged Care Assessment Team (ACAT) – Now under the Single Assessment System. Assess and approve older people for Australian Government-subsidised aged care services. Aged Care on Site – The retirement village has an aged care facility at the same location. ATSI – Services offered to older Aboriginal & Torres Strait Islander people and their carers. Booked Respite Beds – Dedicated beds that carers can book in advance. CALD – Services offered to culturally and linguistically diverse older aged people and their carers. Care Community (CC) – Private self-contained accommodation run by approved providers where you can access 24/7 care through government-funded Support at Home or privately funded supports, as a genuine alternative to a nursing home. Care Plan – Developed by the service providing your care; outlines care needs and instructions on how these needs will be met. Carer Gateway – This online resource and helpline provides support by linking carers to information, counselling, respite and other services. Centre-based Care (CBC) – Services, respite and activities for social and recreational independence in a ‘centre setting’ for aged/frail clients and their carers. CHSP Funded – An in-home or centre-based care service funded by the Commonwealth Home Support Programme government initiative. Communal Facilities – Shared facilities for residents such as a community hall, swimming pool or bowling green. Consumer-directed Care (CDC) – Allows you to control the types of care you access, how it is delivered and who provides that care. Daily Accommodation Payment (DAP) – This is a daily payment to a government-funded aged care facility, paid periodically, for example, monthly. This is not a refundable payment. Day Therapy Centre (DTC) – Allied health/therapy services to develop or maintain physical and psychological independence in a ‘centre setting,’ provided to aged/frail clients and their carers. Includes clients with dementia and disability. Dementia Services – Services offered to clients with dementia and/or challenging behaviours, as well as their carers. Domestic Assistance – Help with washing clothes, cleaning the property and minor meal preparation. Donor Funded – The purchase price or entry contribution of a dwelling by a resident in a retirement village, may be subsidised by a not-for-profit organisation. Extra Services Beds/Places – Places at an aged care facility for which residents receive a higher standard of accommodation, food and services for an additional charge. Home Maintenance/Gardening – Help with replacing tap washers and light globes, minor weeding and sweeping outdoors, minor carpentry repairs and gutter cleaning.

Meals &/or Shopping – Delivery of fresh and frozen meals or transport for food shopping (CBC – meals or light refreshments provided at the centres). Medication Supervision – Service provider attends the client’s home daily to assist in dispensing medication. Multi-purpose Service (MPS) – Located in centre settings and some residential aged care facilities. They deliver a mix of aged care, health and community services. NESB – Services offered to non-English speaking background older aged people and their carers. Nursing &/or Palliative Care – Registered or enrolled nurses visiting the home to dispense medication, wound management, convalescent care, pain management and palliative care. Personal Care – Assistance with personal hygiene, washing, showering, bathing, dressing, feeding and toileting; CBC clients receive care at the centre. Pharmaceutical Deliveries – The delivery of medications by a service provider directly to the client or older person's home. RAD/DAP Combination – This includes both partial lump sum and daily payments for aged care accommodation. Refundable Accommodation Deposit (RAD) – This is paid as a lump sum when entering a government-funded aged care facility and refunded, minus agreed deductions, when leaving the facility. Regional Assessment Service (RAS) – In-home assessments of new and existing clients/carers for CHSP services. Rental Accommodation (RA) – Villas, units or ILUs available for rent in a retirement village. Resident Funded/Licence to Occupy/Purchase – Residents purchase a loan/licence agreement for a dwelling in aged care home or purchase on a freehold basis. Respite Care – Services provided so a client or their carer can take a break from their daily routine. Includes care in the client’s home, at a day centre or in an aged care facility. Retirement Living (RL) – The site has retirement living accommodation. Secure Dementia Unit – A secure, specialised ward, wing or unit for people with dementia and/or challenging behaviours. Service Fee – A fee to cover the services offered by a retirement village, including maintenance, improvements, utilities and council rates, etc. Serviced Apartment – Usually one or two bedrooms and provides residents with some domestic and ‘hotel-like’ services such as cleaning, laundry and personal care. Services may be provided on a fee for service basis. Single Bedrooms With Ensuites – This facility offers (a number of) single bedrooms with attached bathroom. Might not be every room in the home. Small Pets Welcome – The site has a policy for residents enabling them to have small pets but it's dependent on the type, size and care needs. Social &/or Recreational Support – The client participates in social or recreational activities, either in their home or at a community, day or recreational centre. Supported & Assisted Living (SL) – Supported & assisted living communities offer accommodation and care to residents on a fee-for-service basis without government funding.

Independent Living Unit (ILU) – Sometimes referred to as a ‘villa’ or ‘apartment’ and located in a retirement village.

Supported Residential Services (SRS) – Privately run aged care facility that provides similar accommodation and care to that of a government-funded facility but without the funding support.

LGBTIQ – Some aged care services offer specific care to Lesbian, Gay, Bisexual, Transgender, Intersex and Questioning residents.

Transport – Organising or providing transport services such as bus, taxi, private car, etc.

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Western Australia Edition 03

ITALO-AUSTRALIAN

WELFARE & CULTURAL CENTRE INC. Celebrating 70 years of Caring for the Community in 2026

The Italo-Australian Welfare & Cultural Centre Inc has been a State Peak Organisation for the Italian Community in Western Australia since its inception in 1956.

Our services include: ICare Support at Home (SAH): Italian Specific; CALD & General General Welfare Services Aged Care Volunteer Visitors Scheme (Home Care: one-to-one) (Residential Care: one-to-one; Groups)

Over the years, it has helped many thousands of people through its charitable fundraising events, including its numerous educational, aged care, welfare, child care, cultural and social programs and activities which are offered for the total benefit of both the Italian and Australian Communities.

Community Information Seminars School Educational Program: Mainstream and online Italian Insertion

We take pride in the quality of our services and in the quality of our care

Justice of the Peace (JP) Signing Centre [by appointment]

Highly Regarded Bilingual Childcare (Italian-English) [0-6 yrs] Cultural Events and Activities including the Annual Italian Festival

Head Office - 209 Fitzgerald St, Perth WA 6000 9.00am to 5.00pm (M-F) T: 08 9228 2220 F: 08 9228 2221 E: centro@iawcc.org.au W: www.iawcc.org.au

“Juniper got me back out there – still reeling in the big ones.”

Clinical support

Home

support

Social

support

Support at Home 25th Edition - Western Australia