City of Downey – Outreach & Engagement September 2026
100
6
Clients Enrolled
Positive Exits
142 Client Interactions
119 Total Services (Case Management, Transportation, Documentation, Medical/Mental Health Treatment, etc.)
71
2
Case Management and
Exits to Shelter
referrals
(City Net partners with outside agencies to connect clients with specific care requirements)
2 Exits to Temporary
City Net case managers at Rio San Gabriel when outreach
first met a client
Park in October
2024
first began
in Downey . At
the time, the client refused
shelter, citing
her past
trauma
in congregate
shelters
and the fact that her pet dog did not do
4
Housing Document
2 Exits to Permanent
SUCCESS STORY
-Ready Clients
(This process takes about 3
-6 months on
average to gather ID and Social Security
Housing
cards, birth certificates, and medical documentation)
OUTREACH HOT SPOTS:
well
around
reticence and
other
dogs . However,
this
did not stop her from enrolling
working
with
a case
manager
reissue
her identifying
could
search
During
her time in the program,
for
documents, permanent
managers
connected
medical
care for (continued
Teams worked on the Rio San Gabriel Riverbed, helping several individuals attain shelter referrals and order vital documents. This area is targeted weekly due to scheduled encampment cleanups. City Net also partnered with L.A. CADA and Weingart to coordinate permanent supportive housing placements for clients.
the
to
so she housing . the case
client
with
on page 3).
SUCCESS STORIES •
(Continued Universal
Housing
and Drug
reviewed
her application
September
. She thanked
Abuse
invitation
for clients to apply to a permanent
(L .A . CADA) . Over the following
before submitting
City Net for their consistent
Since April 2025 , City Net case managers
months,
it to the housing
together
supportive
case managers
for almost
housing helped
authority . After five months
support
to get housed . Now, she looks forward to starting
and assistance
this new chapter
have been working
through
recertify
Los Angeles
her essential
programs
who experienced
homelessness
following
and believed
temporary,
resulting
when City Net first attempted
with him . But case managers
patient
and consistently
when
possible . The team's
moving
reached
he was able to participate
in, he expressed
finally obtained
his appreciation
him
in housing
navigation
traveled
them
to qualify
adding
further
agreed
to work with City Net to become
to different
for most shelters . When complications
with
material
goods
shelter
placement
a permanent
whose consistent
health
concerns,
providing
transportation
and support
tirelessly
housing
support
would be remained
and other supportive . Through
opportunity
encouraged
services
continued
case
in September
. After
him to keep working
case
. After months
can't wait to celebrate
managers
in surrounding they found
-ready for permanent during
appointments
voucher
through
to prepare
their
application
cities because
that their specific housing
systematically . In March
Weingart and were
care needs
until he
addressing
with them for
made
couldn't
it difficult
always
received spring
and
. Over time, case managers
the clients' most pressing
2026 , the couple
for
be met,
about their past concerns
opportunities
Greenleaf . Through thrilled
contact
their disabilities
up to case managers
supportive
service providers,
housing
of work and years of waiting,
the upcoming
2024 , they only had intermittent
. But over time, they opened
and medical
for a project -based
with
encampments
document
with mental
invitation
in December
they did enter shelter,
to their experience
the clients
September
assistance
and secured
for his case managers,
connected
worked
with him, providing
to accept
met some of their long -term clients
on end, as the clients
Application
rapport
encouraged
to engage
his homelessness
the
housing .
While City Net originally months
out to build a trusting
dedication
while
dog in her new home .
to come to terms with his circumstances
assistance
and
into a home in
of his marriage . Initially, he struggled in him declining
a
Center
documents
the client moved
her to other supportive
with her beloved resident
voucher
of waiting,
in connecting
with a Downey
two years, the client received
breakdown
management,
•
Application
for Alcohol
waiting •
from page 1) both herself and her dog . In March 2026 , after working
a Universal
and summer,
to hear that they had been
health Housing
the clients approved
in
the couple finally moved into their new home before the end of the month
and
holiday season .
Positive exits indicate clients moved off the streets or out of shelter into a more stable living situation. Temporary housing includes rehabilitation programs, institutional care facilities, and all transitional housing placements. Permanently housed clients rent a private residence where they may receive ongoing subsidies or have moved into a residence w
ith family or friends permanently.