We're glad you're here. And we'll do everything we can to make sure you're glad, too.
At DoubleTree by Hilton, we put back some of what travel takes out. That warm, yummy chocolate chip cookie was just a start You'll also find a whole bunch of other pleasant surprises and special services that are designed to anticipate your needs and make you feel welcomed and well cared for. We've also set up CareLine so 24 hours a day, 7 days a week, 365 days a year, you are just one button-push away from a friendly voice that's ready to help in any way possible. If for any reason you are not satisfied with your stay, let us know and we'll MAKE IT RIGHT.
And to show how much we value your visit, we encourage you to sign up for the Hilton Honors™ reward program. Available to any guest, all you have to do to start earning special gifts and free nights is call the Front Desk or make a quick stop at DoubleTree.com. We promise, it's easy to sign up and you'll rack up reward points fast.
For now, make yourself comfortable After all, that's what a hotel room is supposed to be all about, isn't it?
Your Team at DoubleTree by Hilton Bangkok Ploenchit
Join Hilton Honors™
StayMore,EarnMore
As a Hilton Honors member you can earn more Points than any other hotel loyalty programe Hilton Honors members can earn up to 20 Points per USD$1 spent on your stays and continue to earn unlimited Points with our Milestone Bonuses Members also enjoy benefits like 5th night free on reward nights, Elite Rollover nights, Elite Status Gifting and more!
Instant Benefits
Hilton Honors members enjoy perks with every stay such as our best price, free standard Wi-Fi, Digital Check-in, Choose Your Room and Points towards free nights
More Ways to Earn Points
Earn 10,000 Bonus Points on every 10th night, after you reach 40 nights in a calendar year with our Milestone Bonuses Earn even more Points when you use a Hilton Honors American Express credit card
MoreWaystoUsePoints
Use your Points to bid on once-in-a-lifetime experiences, or pool your Points with family and friends to share incredible travel experiences together
Through the Hilton Honors app, you can choose your room, check in, order your favorites to your room before you arrive and unlock your door with your phone
During Your Stay
CareLine
Forget something? Need something? Want something? Just call the CareLine
We want this to be a great stay, and we know that the details make all the difference
Check-OutTime
Our check-out time is 12:00pm, but if you need more time, give us a call and we'll make arrangements.
SomethingMissing?
Did you forget something? No worries We've got a wide range of personal care items we're happy to share. Just call the CareLine or stop by the Front Desk.
AccessibilityforAll
We want everyone to enjoy every corner of our hotel But if we've missed something or made it difficult in any way for you to get around with a wheelchair, cane, service dog or other aid, please let us know and we'll do everything we canto make it right and make you more comfortable
We know the world is getting noisier with a range of ringers and alerts So if you'd like to tune out and turn it all off, just let us know and we'll be sure any call goes directly to voicemail Simply call the CareLine
Wake-UpCalls,Please
Let us know when you want to be awake and we'll not only give you a call, we'll say good morning, too Simply dial Wake-Up
ExpressCheck-Out
We know that when you're ready to leave, you want to be on your way, quickly So at Double Tree, every guest who pays with a credit card receives automatic check-out. You'll find a final statement slipped under your door the morning of your check-out day If everything looks as you expected, you're set to go Of course, if you have any questions, just call or stop by the Front Desk
We understand and respect your need for privacy The hotel reserves the right to visually inspect all guest rooms every 24 hours to ensure the well-being of our guests and confirm the condition of the room
At Your Service
A-ZListingofOurServices
A range of services are available for your convenience all within easy reach
Laundry+DryCleaning
Travel can take its toll on your clothes Let us freshen things up for you If your clothes are crumpled, stained or simply worn for too many hours, put them into the laundry/dry cleaning bag you'll find in your wardrobe. Use the instruction card to tell us your preferences and then call the CareLine to arrange a pick up or drop your laundry off at the Front Desk by 9:00am and it will be returned the same day before 7:00pm. We'll have everything cleaned up in a jiffy.
Meetings+Conference
Did you forget something? No worries We've got a wide range of personal care When you invite friends, colleagues or clients to a meeting at DoubleTree, you can be sure that everything will run smoothly We'll make sure the details are dialed in so you can focus on everything else you need to do We'd love to give you a tour of our facilities. Just stop by the Front Desk.
StashYourBags
We're happy to give you a hand with your luggage pickup and/or day storage. Simply call the CareLine for assistance
TimeOff
Our concierge is happy to arrange licensed child care Call the CareLine
So Much More Than a Place to Rest Your Head
Valuables
We work hard to ensure every guest room is as safe as can be But we do encourage all guests to use extra precautions with especially valuable or personal items like jewellery or passports. We've provided you with a small, inroom safe with easy-to-use instructions
FitnessCentre
Stay on top of your game, even when you're on the road We're just steps away on the seventh floor. Hours: 24 hours, 7 days a week
OutdoorPool
Whether for fun or exercise, there's nothing quite as refreshing as a dip in a pool Located on the seventh floor, you can have your water-time fun almost year-round with the tropical weather. No need to bring towels - there are plenty provided at the pool - but do practise extra care because our pools doesn't include lifeguards Hours: 6:00am - 7:00pm
Now you can enjoy the details that make your DoubleTree visit special at home. Visit our Sweet Dreams Collection for bed and bath at DoubleTreeAtHome com
Telephone Information + Rates
International Direct Dial (IDD) calls are charged per minute
For IDD inquiries, call the CareLine. Rates for IDD calls are below:
Call
Room-to-Room
Local
Mobile
Long-Distance Domestic
Toll-Free and Collect Call
Dial Rates*
Dial 3+ Room Number
Dial 9+ Number
Dial 9 + Number
Dial 9 + Area Code + Number
Dial 9+ Number
International
Asia, Australia, Africa, EU, U S , Canada
Dial 9 + 001 + Country Code + City Code + Number
THB 15 per call
THB 15 per minute
THB 15 per minute
First 60 minutesare free, then
THB 10 per minute
THB 80 per minute
Feed the Body, Feed the Soul
Dining
Maybe you've already covered enough ground for today We make it easy for you to enjoy a delicious meal without leaving the hotel And if leaving your room seems like a bit too much effort, just call room service and we'll deliver something wonderful right to your door Our chef uses the freshest ingredients, combines them with a dash of creativity, throws in some elements of surprise, and serves up pure deliciousness.
OPEN}Restaurant&Bar
Lobby Level
A full-service restaurant serving breakfast, lunch and dinner Our daily breakfast buffet offers made-to-order omelettes The casual dining menu features a wide variety of cuisines blending fresh ingredients with imaginative presentations andoutstanding value. Enjoy an afternoon tea, coffee or evening cocktails by the bar,conveniently located next to the reception
OPEN Restaurant Operating Hours: 06:30am – 10:30pm (last order 10pm)
Breakfast (Monday to Friday): 06:30am – 10:30am
Breakfast (Saturday to Sunday): 06:30am – 11:00am
OPEN Bar Operating Hours: 11:00am – 00:30am (last order 00:00am)
RoomService
Whether you are having an intimate dinner for two in your room or breakfast before the big meeting, something delicious can be delivered to the comfort of your room Take a look at the Dine-In menu and check out some of our local favorites Just dial Room Service
Hours: 6.30-22.00 hrs.
Wake-UpDoubleTreeBreakfast™
Breakfast at DoubleTree gives you an excellent reason to rise and shine. You'll find exceptional coffee and gourmet teas to get your motor running, as well as a range of healthy options like granola, yogurt, whole grain breads and cereals -and even some sweet treats - to give you what you need to take you through your busy day
Hours: Monday to Friday 6:00am - 10:30am, Saturday to Sunday 6:00am - 11:00am
BreakfastinBed
Why leave the comfort of your room just for breakfast? We'll be happy to bring a delicious meal right to you Just use the checklist on the door hanger to let us know what you'd like Leave it on the outside door handle by 3:00am Then stay in bed and enjoy your morning coffee in your pajamas
Explore the Area
One of the best things about travel is trying new restaurants and exploring the area. Let us help you find the perfect activity or delicious meal - our concierge knows just what will delight your taste buds, agree with your wallet, and provide you with a wonderful memory to take home with you Of course, we're happy to make reservations, call a cab, or send you out with a map, too!
LocalAttractions
LumphiniPark:RunningTrailsandWalkingPaths
5-minute drive
Take a jog or a stroll - no matter what pace you want to set, we've got some lovely trails for exercise and relaxation right next door at Lumphini Park, an urban oasis of tranquility fresh air and shade. It connects city dwellers to nature and is home to various flora and fauna With 500,000m² of space, this park is perfect for a leisurely jog or an evening stroll
SeaLifeBangkokOceanWorld
9-minute drive
One of the largest aquariums in Southeast Asia, Sea Life Bangkok Ocean World is located inside the Siam Paragon shopping mall With over seven zones to explore ,this underground aquarium also houses Thailand's first 4D theater with a 25-minutevirtual reality adventure, perfect for a rainy day or to escape the heat of the day.
SiamParagon
9-minute drive
One of the largest and most popular malls in Thailand, offering a wide variety of international high-end fashion brands, Sea Life Bangkok Ocean World aquarium and a range of entertainment options including cinemas and bowling alleys
Chinatown
15-minute drive
Heaven for foodies or anyone with a sense of adventure who loves vibrant street-side cuisine. A day spent exploring the many market alleys and street food vendorsis sure to be a memorable and delicious one
SingSingTheater
16-minute drive
Sing Sing Theater is a sophisticated award-winning bar meets nightclub Start the evening with creative signature cocktails and premium drinks in an interior reminiscent of 1930s Shanghai Finish the night with music and performances from the best DJs, musicians and entertainers from around the world
Explore the Area
TheGrandPalace
5-minute drive
Take a jog or a stroll - no matter what pace you want to set, we've got some lovely trails for exercise and relaxation right next door at Lumphini Park, an urban oasis of tranquility, fresh air and shade It connects city dwellers to nature and is home to various flora and fauna. With 500,000m² of space, this park is perfect for a leisurely jog or an evening stroll
WatPho
20-minute drive
Wat Pho, also known as the Temple of the Reclining Buddha, is a must-visit for any first-time visitor in Bangkok It's one of the largest temple complexes in the city and is famous for its giant reclining Buddha that measures 46 meters long and is covered in gold leaf.
ChatuchakWeekendMarket
21-minute drive
Once popular only among wholesalers and traders, Chatuchak Weekend Market has transformed into a must-visit destination for travelers With over 8,000 stalls selling almost anything you can think of- from clothing and accessories to furniture and home decoration - everyone is sure to find something they love
WatArun
22-minute drive
Located on the banks of the Chao Phraya river, Wat Arun is one of the most stunning temples in Bangkok. It is made up of colorfully decorated spires and stands majestically over the water at 70 metres tall
Stay Safe and Secure
TravelSafe
Unfortunately, emergencies and accidents do happen While we've taken many steps to ensure our hotel is safe and secure for you, we'd like to point out a variety of ways you can further protect yourself from the unforeseen, and also provide instructions on what to do in case of an emergency Whatever happens, first and foremost, please be assured that our hotel staff is highly trained to handle the unexpected We have a specialized Emergency Response Team, as well as a range of Security and Engineering staff that are skilled at protecting our guests and your property, as well as the hotel itself
StepOne
We'd like to recommend you take just a few minutes to look around and make a mental picture of where fire extinguishers, fire exits and windows are located Count how many doors are between your room and the nearest fire exit Take a moment to review the evacuation plan card on your door While none of us likes to consider the possibility of a fire, having this information in the back of your mind can be extremely useful in the heightened circumstances of a real emergency A couple of minutes invested in precautions means you'll be better equipped to help yourself and your loved ones should the need arise.
CommonSenseReminders
Here are some gentle reminders Just because we care
Go ahead; lock the door behind you when you come back to your room In fact, use all the locks we've provided While you're at it, make sure any doors connecting your room to an adjoining room are also locked.
Make sure you know who is on the other side of the door before opening it If someone unexpected knocks and says he or she is a hotel employee, take a moment to call the Front Desk and check If he or she really is an employee, we promise they will not be offended
If it's dark out, use the front entrance of the hotel
Treat your key card like your car keys It's safest in a pocket, wallet or purse We also offer in-room safes and a hotel vault for the really valuable stuff
Don't be afraid to speak up. If you see anything at all that seems even a wee bit suspicious, call us We'd much rather check it out and find out it's nothing, than have a situation escalate or go unnoticed
Stay Safe and Secure
SafetyProcedures:Fire
Fires are fortunately extremely rare occurrences And we have a wide range of security measures already in place, from alarms to sprinkler systems. But if you see smoke or flames, take immediate action
Here's what you need to do:
If the fire is in your room, get out right away, close the door behind you, get to the closest fire alarm, and pull the alarm Don't take the time to collect your personal belongings You may waste precious minutes, and the sooner you report the fire, the more likely it is your items will be saved
If you hear a fire alarm, first see if there is smoke in your room If there is, roll out of bed and crawl along the floor to the door. Because smoke and gasses will rise, the air at the floor is the most fresh.
If there is no smoke, grab your key and head to the door, but don't open it While your first instinct will be to flee, fast, it's important that you first feel the door and handle You're looking for heat, which will tell you there may be active flames on the other side If it's cool to the touch, open the door slowly, but be ready to slam it shut immediately if you see flames If there is a fire in the corridor, the safest place for you to be is in your room, behind the door If the door is cool, and there are no flames on the other side, look into the corridor If it's clear, close your room door and walk to the nearest exit; if you see smoke, get low, stay close to the wall, and crawl to the nearest exit.
Do not use the elevator. It is dangerous for you to use.
Walk down the nearest stairway and try to remain as calm as you can Holding the handrail will help If you encounter a lot of smoke in the stairwell, leave the stairway at the nearest floor and find an alternative route out of the hotel
If you must stay in the room, grab some towels, drench them with water, and use them to block smoke from seeping in around your door
Cover your nose and mouth with a cloth to protect yourself from inhaling smoke
Turn off the heater or air conditioner
Fill the tub with water and grab the ice bucket - it can be used to bail water onto flames.
Call the CareLine, Front Desk or anyone you can so they can report the fire to emergency crews.
Stay Safe and Secure
Grab a sheet and wave it from the inside of your window to signal where you and the fire are
Remove drapes from the windows, but do not break the windows. Open windows can cause a dangerous back draft.
If you must leave your room, be sure to stay low and crawl along the floor, near the walls, where the air is most fresh
As difficult as it may be, try to stay calm and listen for instruction Hotel staff members are highly experienced and trained in assisting guests in the unlikely event of emergencies. Your safety is always our greatest concern.
BadWeather?We'rePrepared
Our staff monitors weather advisories and has plans in place to assist you if a severe weather event does occur You will not hear any alarms, but our staff will keep guests informed and begin preparations to ensure your safety. Feel free to contact the Front Desk if you have any concerns But in the event of severe weather, please take note of the guidelines
SafetyProcedures:HurricanesandExtremeFlooding
Stay calm A clear head is essential to following directions and making appropriate decisions
If you are indoors, do not go outside Blowing and falling debris can be dangerous.
Move away from all glass windows and doors so you will not be hit by glass if blowing debris breaks a window Move away from furniture that could fall on you If possible, move to an interior corridor away from windows and doorways
If you are in your room, close your drapes, go to the bathroom, close the door behind you, and get into the tub or shower. This area offers you the best protection.
Do not use the elevators or stairs until you are told it is safe Remain in safe areas until the ALL CLEAR notice has been given
Follow all emergency instructions Guests will be alerted by audible alarm and announcement.
Should bad weather cause a power outage, the hotel is equipped with an emergency power generator and emergency lamps
