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As the founder of Dormy Care Communities and a registered nurse with over 27 years experience in the care home sector, I am passionate about delivering the highest quality care and service at all times. I truly believe that through enablement, older people can be supported to continue to live an active and enriched life regardless of their physical or psychological challenges.

...My philosophy is to provide the highest standards of care and support in the very best environments, delivered by people who share my passion and beliefs and care to be different. When choosing to move to a Dormy Care Community, you can be reassured that our person centred approach will ensure you continue to be treated with the respect, dignity and attention you deserve.

Helen Davies-Parsons Chief Executive Officer RGN, Cert Ed., Dip Pall Care, M.Mgt

A home for life

At Dormy Care Communities it’s our family caring for your family

hen you choose to move to a Dormy

Care Community, you have the peace of mind that this is a home for life. As lovely as our homes are, what truly makes it a home are the people who live with us and the staff we employ. We will ensure that our team are the very best they can be and share our passion and beliefs. All of our homes have highly trained care teams, some of which include registered nurses who can support your needs including palliative care. In situations where our homes are not registered for nursing, we will work with the local community teams to support your well-being.

We also offer short stays to relax & recover Our homes will offer residential and respite stays, for those looking for a break or some post-operative rehabilitation.

Why choose us? Beautifully furnished ensuite accommodation Fully inclusive package Café, bar, cinema and gym on site 24 hour care

04 | Our family caring for your family

Active life active mind

healthy lifestyle and positive

A state of the art gym & cinema

wellbeing all year round.

For those who prefer some quieter time we

Whatever your age or ability

have various cosy seating areas. As well

we have a programme to help

as a wide selection of games and puzzles

ur homes promote a

you.

for those who want to have a bit of fun. Whatever your age, hobby or ability there

We are keen to encourage independence

will always be something and someone

and support to those with degenerative

available to support you.

joint disease, particularly with hip and knee rehabilitation. There will be support and assistance on hand to help you slowly build up your strength and encourage daily exercise within our homes. At all of our Communities, we have a full seven day programme to support hobbies and interests. We are keen for our residents to share ideas so that there is something on offer to suit everyone. Regular group sessions include baking and gardening, film nights on our cinema screen, art classes and pottery to name a few. No two days are the same and you can be as busy as you choose.

Living

in a Dormy Care Community

ll of our homes are purpose

built in areas that are easily accessible for family and friends. Our team of interior designers have taken time to create an environment that you will be proud to call home. The moment you walk into one of our homes you will receive a warm welcome. Beautifully furnished communal areas leading into a coffee lounge offering all day complimentary refreshments and cosy corners where you can read a book or chat with friends and family. Our homes have a fully stocked bar that will offer complimentary wines, beers and spirits as well as soft drinks and fruit juices. Games and a cinema screen will make this a great multi-functional space to enjoy many hours in, with new friends as well as family!

Excellent quality, delicious food at the heart of our home.

We are extremely passionate about the

Activity and Gym space mean there

dining experience our residents and their

is room for regular daily group

visitors receive.

sessions and visiting entertainers. Complimentary hairdressing

Working closely with the local

is also available in our luxury

community, you are guaranteed the

salon. Manicures, chiropody and

freshest and finest ingredients. A full and

physiotherapy will all feature in our

varied menu will be available at every

weekly well-being programme.

mealtime with plenty of choices to suit all tastes and dietary requirements.

08 | Our family caring for your family

Help

advice W

e understand the

importance of ensuring the long term costs for care are

sustainable and affordable. At Dormy Care Communities, you can be reassured that our fully inclusive price will mean

___ We can provide advice and support every step of the way Our weekly price is tailored to your individual needs and ensures you get the care and support you need and deserve. All fees include medication management

there are no hidden extras. This

as well as general health and wellbeing

transparency gives you and your

monitoring – to include nutrition and

family peace of mind.

hydration, weight and personal support from our highly trained care team. All of

We recommend before making the

our residents are treated as individuals

decision to move that you have considered

and we believe that the care you receive is

ways to fund long term care. Our team can

centred around you.

direct you to accredited professionals, who will talk you through the options available. We can also guide you with regards to any additional funding entitlements.

Dementia

care T

he word “dementia” describes a set of

symptoms that often include memory loss and difficulties with thinking and making normal decisions. These changes often start off small but can affect someone’s daily life as things progress and behaviour may change. There are over 10 million people diagnosed with dementia in the UK every year and these numbers are growing. At Dormy Care, we believe that dementia care should be personalised to the individual and our highly trained team will take the time to understand the person. It’s the little things that can really make a difference to someone’s daily living and our focus is on helping our residents live well with dementia. Throughout our home we encourage residents to maintain their independence where possible and dementia friendly areas, signage and aids to help with memory are on hand to support. Our focus is always on safety and residents are supported now and in the future as their needs change.

___ Giving you independence and living well with dementia Using evidence based research from the Stirling University, our dementia friendly homes have been designed to ensure people can live well with dementia and continue to have a meaningful and lasting improvement to their life. Our staff will have regular ongoing training so that they are all working towards the same standards. Our teams locally will also focus on building strong community links to ensure we can make the local towns dementia friendly. Here at Dormy Care, we understand that living with Dementia is not only hard for the individual but also their family and friends. We are here to support you and your loved ones on that journey.

What makes us different Encouraging people to live well with dementia Dementia friendly environments Maintaining independence with support Highly trained staff working to vocational qualifications

12 | Our family caring for your family

Aims &

commitments

Our aim is very simple – to provide the highest standards of care and service in the very best environments. We will do this by adopting a series of commitments which will also in turn, be adopted by the whole company staff team. We will ensure that the care and service we provide will meet the highest standards at all times. We will ensure that the people who we support, are treated with dignity and respect at all times. We will ensure that all of the people who live in our homes are supported and enabled to remain as independent as possible, for as long as possible. We will ensure that advanced technology will always be available to provide a link between a resident and their family. We will ensure that our social enrichment programme enhances the lives of all people who live in our homes and provides life-long learning opportunities wherever possible. We will provide gardens of the highest standards and actively encourage the residents to take part in the maintenance of these. We will endeavour to source local suppliers for our supplies including local produce, local service contractors and healthcare supplies. We will ensure that we as a whole company are socially responsible through recycling as much of our waste as possible and conserving energy through having energy efficient buildings. We will ensure that our staff are recruited locally and that they are offered the highest standard of training with a career pathway that has no boundaries. We will aim to pay all of our staff above the living wage regardless of age (subject to successful completion of a probationary period). We will reward and celebrate excellence in all areas of our business.