Techdrive.co Magazine July 2019

THE LATEST IN TECH & TRANSPORT

JULY 2019

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HTTPS://ECOSTEELAFRICA.COM

WE DESIGN AND BUILD DURABLE STEEL FRAMED BUILDINGS

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CONTENTS Contents.................................................................................................................3 Editors note....................................................................................................... 4 TOP Ships Secures Loan for One MR2 Vessel................................................. 6 Turkish Shipowners to Equip Fleet with Alfa Laval BWTS............................7 DP World Acquires Topaz in USD 1.1 Bn Deal..........................................8 Wärtsilä Unveils 1st Hybrid Installation for Bulk Carriers..................... 9 Heathrow becomes the world’s first Sustainable Fish Airport – inspiring change in restaurant groups across the country......... 10 Others talk, Vienna Airport acts. More Space and Quality for Travellers......................................................... 12 Africa’s Busiest Airport..................................................15 Innovative Airborne Gravity Gradiometry Survey launched by Osisko Metals.................................... 16 Gateway to the African Continent...................... 18 Hotels Have A Duty To Offer A One-Of-A-Kind Experience And Here’s Why........................20 DP World Acquires Topaz in USD 1.1 Bn Deal.............................................. 22 Africa’s Busiest Airport...................24 Directing planes, managing people and keeping things moving; The secret to running south africa’s busiest airport ......28

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EDITORS NOTE

As this is the first issue of Techdrive. co magazine I would like to take a moment to lay out the grounding principles of what we believe and what we pledge to offer you the reader.

Techdrive.co holds, at its core, the belief that all business no matter what industry must innovate to endure. Thinking outside the box is essential for evolution and there is nothing that evolves faster. The drive to innovate, to find new ways of approaching problems and discover solutions and the flexibility to implement them are essential to keeping ahead of the curve and competitors.

These are also things that we are dedicated to not only highlighting in our pages but also fostering ourselves.

Technology is involved in every industry and every trade. The latest technology is simply the latest solution for both old and new challenges and is omnipresent.

Tech, represents the tools that businesses choose to use for their work. The choice of tools and methodologies highlight what a company’s core values are. It also raises many topics of discussion, such as, is kaizen truly boundaryless, how do businesses value each and every employee and what is being done to futureproof everything for the future?

TECHDRIVE Techdrive.co has been a flourishing technology and innovation website for many years, always with a finger on the pulse we have provided our readers many cutting edge stories and enlightening features. Making full use of the latest technology provided by platforms such as Facebook and Instagram, Techdrive.co Magazine launches to an already established audience of well over 120,000 business readers across the world generating over 1,2 million impressions each month.

Business to Business by nature, Techdrive.co Magazine is a resource for our readers, new and old, to uncover new ways of doing business, create new networks and contacts and to be inspired by the success of businesses in a range of industries.

Ultimately, we’re all in this together. Thank you for joining us.

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TechDrive was set up as a dedicated news outlet to highlight these changes in industry and we are the leading global dedicated news source to document the various developments happening in this unprecedented time in history.

HI! We are the founders of TechDrive, a digital news site now in its 5th year of operation and entering into an exciting new opportunity with The Lost Executive as we launch our very first digital magazine.

TechDrive has always been at the epicentre of innovation and was founded in Silicon Valley, where we worked in the technology industry.

We loved racing our cars along the Golden Gate Bridge and savouring the incredible buzz that can be found when you’re surrounded by likeminded people who are on the same page.

Over the last five years we have built a dedicated readership and a reach of over 1million people and have covered some of the world biggest innovators. We are media partners of Formula E - The world’s first race to use electric powered cars. We’ve interviewed big names like entrepreneur Richard Branson and looked into how the incalculably valuable blockchain will be a part of how we travel in the future.

I (Hermione) was a journalist interviewing entrepreneurs like Mark Zuckerberg and Travis Kalanick (founder of Uber) and Serhan, the other founder, had just completed an MBA at Golden Gate University. With a passion for travel, we witnessed many industries going through a rapid period of change driven by the catalyst of technology companies such as Uber, Surf Air, Tesla and Google Self Driving Cars.

With TechDrive Magazine we will be able to offer an even stronger journalistic service to our readers, providing them with a greater insight into the businesses who are pioneering new methodologies. Encouraging appreciation for the smallest changes to the biggest and bringing attention to the companies to look out for.

Today, more than ever, innovation is the energy of business. Those companies that have the drive to innovate, outperform their competition. Higher sales, greater customer satisfaction, stronger employee relationships, these are all drawn from innovative thinking.

It’s going to be a great ride. Hold on.

Hermione & Serhan

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TOP SHIPS SECURES LOAN FOR ONE MR2 VESSEL Greek tanker owner and operator TOP Ships has concluded a financing agreement with an undisclosed Chinese financier to refinance one of its MR2 tankers.

These acquisitions are expected to be concluded during the fourth quarter of 2019. “We are very pleased to have concluded this financing with a very high quality financier and look forward to concluding the two additional financings. These new financings will lead to a lower cost of debt for the 3 vessels overall,�

Evangelos Pistiolis, the President, Chief Executive Officer and Director of the Company, commented.

As informed, the gross proceeds from the new financing amount to USD 25.6 million and will be used mainly to refinance the facility of the 49,700 dwt Stenaweco Excellence with Nord LB. The tenor of the new facility is ten years. The company also revealed that it intends to enter into two additional financing agreements with the same financier at similar terms in order to exercise its purchase options for the Stenaweco Energy and Stenaweco Evolution.

TOP Ships has a fleet of a total of fourteen tankers including Suezmaxes, MR2 and MR1 ships.

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TURKISH SHIPOWNERS TO EQUIP FLEET WITH ALFA LAVAL BWTS Turkish Shipowners Ballast Water Treatment (BWT) Group, an association of about 50 shipowners, has signed a fleet agreement for Alfa Laval PureBallast 3 systems.

“This is an extremely important agreement for Alfa Laval, both regionally and globally,” Peter Sahlén,

The agreement is valued at approximately SEK 210 million (around USD 22.3 million).

Head of Alfa Laval PureBallast, commented.

During the signing ceremony, Sahlén announced that Alfa Laval will open a training center in Istanbul, where crews will be able to train on a physical PureBallast 3 system.

At the signing ceremony in Istanbul on July 4, 2019, members of the Turkish alliance confirmed the decision to install PureBallast 3 systems on their vessels. The choice of PureBallast 3 was made by the group’s technical committee after a year of evaluating 14 different UV ballast water treatment systems.

Alfa Laval PureBallast was the first chemicalfree solution for ballast water treatment certified by the International Maritime Organization (IMO) and one of the first systems to receive the US Coast Guard type approval for usage in all water salinities, including fresh water. A vital component of PureBallast is the enhanced UV reactor.

As informed, the PureBallast 3 systems will be delivered for installation on vessels over a five-year period between 2019 and 2024. The systems are intended for a variety of small vessels and will be of very small sizes, according to Alfa Laval.

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DP WORLD ACQUIRES TOPAZ IN USD 1.1 BN DEAL Dubai-based global port operator DP World has ventured into the energy segment with the acquisition of Topaz Energy and Marine Limited.

supports its objective of increasing the company’s presence in the global logistics and marine services industry.

The company acquired Topaz from Renaissance Services SAOG and Standard Chartered Private Equity / Affirma Capital for an enterprise value of USD 1,079 million.

“In recent years, we have been investing selectively in the marine logistics sector in companies with high revenue visibility, consistent track record and strong customer relationships, and this acquisition complements the operations of our P&O Maritime Services (POMS), which maintains over 300 vessels globally,” Sultan Ahmed Bin Sulayem, Group Chairman and CEO, DP World, said.

The provider of critical marine logistics and solutions to the global energy industry operates a fleet of 117 vessels, predominantly in the Caspian Sea, MENA, and West Africa regions.

Topaz had a contract backlog of USD 1.6 billion as of March 31, 2019, which far exceeds industry benchmarks, according to DP World.

“Furthermore, this new partnership opens the door for DP World to participate more extensively in new business areas including increasing transit volumes through Azerbaijan under the East-West trade corridor.”

For the major port operator, the transaction

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WÄRTSILÄ UNVEILS 1ST HYBRID INSTALLATION FOR BULK CARRIERS The technology group Wärtsilä has achieved a new technology benchmark with the introduction of the marine sector’s first hybrid installation for a bulk carrier.

“This new technology development, utilising a combination of engines, solar power and batteries, represents a milestone for the industry and is made possible by the Wärtsilä HY integration,” Giulio Tirelli, Director at Wärtsilä Marine Business, said.

Under the agreement signed on July 8, the system will be installed on the bulk carrier Paolo Topic, built at Onomichi Dockyard in Japan and managed by Marfin Management S.A.M.

The integrated solution is expected to deliver a drastic reduction in fuel consumption and maintenance costs. This, combined with an advanced level of environmental sustainability, would make the Paolo Topic the global fleet’s most technologically advanced bulk carrier.

Wärtsilä’s hybrid power module, the Wärtsilä HY, will ensure the seamless integration and control of the technologies to be installed, with the ship’s various existing power production systems. This is made possible by the use of an Energy Management System (EMS) that will have overall control of the engines, batteries, power distribution and, for the first time in the maritime industry, solar panels to be installed on the weather deck.

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HEATHROW BECOMES THE WORLD’S FIRST SUSTAINABLE FISH AIRPORT – INSPIRING CHANGE IN RESTAURANT GROUPS ACROSS THE COUNTRY Sustain – the alliance for better food and farming – has crowned Heathrow the world’s first Sustainable Fish Airport. The award is the outcome of an airport-wide initiative, involving all food and beverage partners across five terminals, from family-favourites to fine dining. Every partner at Heathrow has investigated the source of their seafood and committed to removing ‘red-rated’ fish (those considered the least sustainable by the Marine Conservation Society) within the year, ensuring a traceable, sustainable supply chain.

As Europe’s largest airport, catering to over 80 million passengers each year, the impact of this commitment is enormous – covering 4 million fish meals per year.

More than 20 fish species are served across Heathrow, with tuna sold in more outlets than any other species and salmon coming a close second. Both of these have sustainability challenges, so businesses have worked to source from more plentiful stocks, more responsible farms, or caught by pole-and-line, a less destructive fishing method.

As part of this project, the Heathrow food and beverage partners are adopting a sustainable fish buying policy, and for some the influence of this initiative has already rippled beyond the airport itself.

A number of national restaurant groups, including Yo! and The Restaurant Group (which operates outlets including Giraffe and Comptoir Libanais) have adopted the principles of the Sustainable Fish Airport Initiative across all their operations. This

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policy outlines a commitment to “avoid the worst” (remove red-rated fish from menus), “promote the best” (incorporate more sustainable fish species in dishes and menus) and “improve the rest” (find more sustainable sources of popular favourites).

Italian restaurant group Carluccio’s is introducing the public to some sustainable British seafood species that aren’t often on menus, including clams, mussels and crab. Delaware North was the first contract caterer to take the pledge within Heathrow and has already excluded all fish that isn’t given a good sustainability rating by the Marine Conservation Society.

This project is an outstanding example of cross-industry collaboration – involving 37 restaurants and cafés, Sustain, The Sustainable Restaurant Association (SRA) and Heathrow’s senior management team, all working together and sharing information over the past six months.

Yo! is the outlet with the widest range of fish species on its menu. Ensuring its most important ingredient is traceable and responsibly sourced has always been a priority for YO! So, the 71-site restaurant group jumped at the chance to align with Heathrow’s initiative and has used the opportunity to make further improvements to the supply chain, across the whole estate.

Charlotte Whalley, Head of Customer Experience at YO!, said: “Ever since we opened our first YO! more than 20

years ago, we’ve been committed to serving responsibly sourced fish and seafood. It’s wonderful to be part of a community of likeminded businesses at Heathrow: Sustainable Fish Airport, dedicated to preserving the future of our oceans.”

Commenting on the initiative, Ben Crowley, Head of Food & Beverage at Heathrow, said “Our partners have demonstrated outstanding commitment to delivering sustainable fish options to every passenger that passes through Heathrow, and we’re immensely proud to be able to offer travellers the very best, whilst showing that quality and taste need not cost the ocean.

The full process to reach the accreditation has included revising the sourcing of family favourites, including cod and salmon, so that they meet the highest standards of sustainability; creating new dishes with delicious sustainable species, such as coley; and redesigning menus to make choosing sustainable options clear and easy.”

Ruth Westcott, Co-ordinator of the Sustainable Fish Airports campaign, said that when businesses work together on sustainable fish sourcing, they can can achieve great things.

“Congratulations to all the businesses involved,” she added, “Visitors should be excited and proud that they don’t need to worry about where their fish comes from when they eat in Heathrow Airport.

I am particularly proud of the businesses that have taken this opportunity to change the fish supplied across their whole business, not just the outlets in Heathrow. Heathrow have proven that airports can be a catalyst for change, and I look forward to the next airport that will step up to the plate and become leaders in tackling overfishing.”

Heathrow’s commitment to responsible fish sourcing forms part of the airport’s sustainability strategy, accessible here. For any passengers travelling through Heathrow over World Ocean’s Day, there will be activities and crafts in each terminal to celebrate the hard work in reaching this accreditation.

Simon Heppner, Director of the SRA, which has been providing Heathrow with sustainability advice on a range of issues since 2013, said “With over 80 million people passing through the airport every year, Heathrow has an important role to play in building awareness of the challenge faced by dwindling fish species, and how we can all make a difference. The willingness of all partners to engage with this collaborative effort and to make changes to their sourcing and menus has been great to see and I’m looking forward to the next challenge in making Heathrow a leader in ethical retail.”

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OTHERS TALK, VIENNA AIRPORT ACTS. MORE SPACE AND QUALITY FOR TRAVELLERS Ground-breaking ceremony for large scale terminal modernisation investments as Vienna Airport continue on path towards a 5th Star.

A major investment of about € 500 million is for the renovation of Terminal 2 and the Pier East and construction of a large additional building, the “T3 Southern Enlargement” with 70.000 square meters.

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Vienna Airport will be a construction site for four years, but will then shine in new splendour.

The advantages for passenger include greater comfort in travelling, a new central security checkpoint, an additional baggage claim area, more space at the gates and attractive new shopping and food and beverage offerings

In order to ensure that the construction project is implemented on time and on budget, the company has massively expanded its construction management team and will operate as a strong and competent builder.

Today the ground-breaking ceremony for the terminal development programme was held in the presence of Lower Austria’s Provincial Governor Johanna Mikl-Leitner, Vienna’s Mayor Michael Ludwig and the Members of the Management Board of Vienna Airport.

“Reliability and comfort are essential to ensure passenger satisfaction, above all when passenger development is booming as much as it is at Vienna Airport at present. Quality and security are the top priorities for us. The large-scale investments are designed to make the terminal

landscape more attractive and comfortable, and our passengers will experience a completely new quality during their stay. However, Vienna Airport will be a big construction site until it shines in new splendour in the year 2023 and hopefully earns the 5-Star Airport Rating. We would already like to ask for the understanding of our passengers and customers”, explain Julian Jäger and Günther Ofner, Members of the Management Board of Flughafen Wien AG. “The terminal modernisation and expansion at Vienna Airport represent a logical step forward to optimally leverage existing growth and future perspectives. Above all, further important investments will be made in the light of the 3rd Runway project. I am convinced that the planned investments comprise the right measures to further strengthen the airport’s significance as an important international flight hub in the Eastern Region of Austria”, says Johanna Mikl-Leitner, Governor of the Federal Province of Lower Austria.

Vienna is one of the world’s most popular tourism destinations, and overnight stays are steadily increasing. More than half of our guests come by plane, and thus Vienna Airport is an important business card for the city. The beauty of the city, its tradition and culture are reflected in the planned terminal modernisation and expansion measures. Today Vienna Airport is already an important flight hub for the entire economic and tourism location of Vienna. Thanks to the planned investments, the airport is laying crucial foundations for the future.

TERMINAL 2: CENTRAL SECURITY CHECKPOINT AND ADDITIONAL BAGGAGE CAROUSELS The starting point is the modernisation of the entire building infrastructure of Terminal 2.

Accordingly, walls, floors and lighting will be upgraded, and the roof construction will be renovated. Terminal 2 constructed in the 1960s is one of the oldest buildings at the airport site.

Located between Terminals 1 and 3, Terminal 2 will play an important role in future airport operations. From there passengers can gain access to the shopping and F&B facilities in the back as well as the border control and B, C and D gates via the new central security checkpoint.

A separate baggage claim area with three

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baggage carousels will be created for passengers arriving there. From today’s perspective, the new Terminal 2 is scheduled to come on stream by the end of 2020.

NEW PIER EAST: SPACIOUS GATE AREAS AND COMFORTABLE QUALITY OF STAY Pier East with its D-gates will also be comprehensively modernised. In the future passengers will enjoy spacious leisure and waiting areas featuring a high-quality shopping and food and beverage offerings. The former partition walls as well as the decentralised security screening will be removed. Adaptation work in the Pier East is scheduled for the beginning of 2021. Passenger traffic will be redirected to other gate areas during construction work, which is planned to be concluded at the beginning of 2023 when the newly designed Pier East is put into operation.

NEW, ADDITIONAL BUILDING “T3 SOUTHERN ENLARGEMENT”: 70,000 M² OF LEISURE AREAS AND NONSCHENGEN CONNECTIONS The core element of the airport’s terminal development programme is the planned “Southern Enlargement”. Comfortable leisure and lounge areas, additional bus gates and numerous new spaces for shopping and food & beverage facilities with more than 30 new outlets will be created in a new separate building covering an area of about 70,000 m². Particular emphasis will be placed on Austrian food and local brands.

The most well-known restaurants in Vienna and in Austria should be represented here. In order to find the right partners, Vienna Airport will begin the tender process in the beginning of 2020. The new building also enables convenient transfer between the F-, G- and D-gates. The central security screening from Terminal 3 will be located in the new T3 Southern Enlargement in the future. Accordingly, more leisure areas will be made available in Terminal 3. Construction work is scheduled to begin in the middle of 2020. The new southern section is expected to be put into operation in the middle of 2023.

ENHANCEMENT OF PASSENGER QUALITY AND OVERALL PROFITABILITY OF THE COMPANY The terminal development programme will significantly improve the quality of a passenger’s stay and service experience at the airport.

After being granted the 4-Star Airport Rating

by Skytrax in the year 2015, Vienna Airport is now pursuing the clear objective of becoming the next 5-Star Airport in Europe on the basis of its planned modernisation and expansion measures. The Supervisory Board resolved upon a budget of € 500 million for the entire terminal development project. The extensive expansion of the shopping and F&B offering will significantly increase the profitability of the airport operating company Flughafen Wien AG.

SUSTAINABILITY – OTHERS TALK, VIENNA AIRPORT ACTS Sustainability and energy efficiency are key elements of the terminal development projects.

The new southern section will be constructed on activated bored piles, in which case geothermal energy will be used. State-of-the-art solutions in the field of building services engineering, optimised thermal insulation and a modern facade design will be implemented. The projects will be provided with support on air conditioning and energy issues by the Vienna University of Technology throughout the entire planning and construction phases. The airport’s sustainability strategy is not limited to mere rhetoric but has led to concrete achievements. Since 2012, total CO2 emissions (per passenger) have been reduced by about 70% whereas electricity consumption has declined by more than 40% in this period.

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AFRICA’S BUSIEST AIRPORT AUDIENCE WITH BONGIWE PITYI Article on page

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INNOVATIVE AIRBORNE GRAVITY GRADIOMETRY SURVEY LAUNCHED BY OSISKO METALS Osisko Metals Incorporated is pleased to announce that it will be flying an Airborne Gravity Gradiometry (“AGG”) survey this month. The survey will be utilized to identify new “Prismatic Type” deposits in conjunction with a newly developed GIS compilation and drill hole database.

The mineralization found at Pine Point is typically unresponsive to previously available airborne geophysical tools and the forthcoming AGG survey is a first for the property.

The AGG survey will be operated and processed by CGG Canada Services Ltd. using their Falcon system. The survey will be flown on a helicopter platform known as HeliFalcon. It will fly slower and lower compared to other fixed wing options providing exceptional resolution for detailed mapping. The survey will be flown over the Central, North and East Mill Zone (see Figure 1).

Figure 1: https://www. globenewswire.com/NewsRoom/ AttachmentNg/7401104e-204c-42a687ca-0653b97af73d

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Jeffrey Hussey, President and CEO of Osisko Metals, comments: “With the tight line spacing of 50 metres and the ability to fly along the mineralized trends at Pine Point, we believe this survey offers a unique opportunity to make a new discovery in the camp. Previous operators simply did not have the tools we have today to generate targets at Pine Point. Combined with the scale of the trends, the potential to identify more Prismatic Type deposits is very compelling. Historically, Cominco Ltd. focused on the Prismatic type deposits as they were often easier to mine and higher grade relative to the “Tabular Type” deposit.”

AGG surveys measure the change in density between the lighter host rock and denser sulphide mineralization. The Pine Point mineralization, including previously mined ore, is almost exclusively a combination of sphalerite (zinc sulphide mineral) and galena (lead sulphide mineral). This sharp density contrast should be well identified by the survey.

Importantly, the majority of the host formation remains untested due to the scale of the property. Combined with the expected shallow depths of mineralization, the AGG survey will provide an unprecedented opportunity to identify new Prismatic Type targets at Pine Point.

Prismatic Type deposits are generally contained

within a small footprint relative to the more horizontally continuous “Tabular” deposits (see Figure 2 & 3). Importantly, the highest grade and largest deposits previously mined at Pine Point were all Prismatic Type deposits. Both N-81 (2.7Mt at 21.1% Zn+Pb) and X-15 (17.5Mt at 8.2% Zn+Pb) were Prismatic Type.

Figure 2: https://www.globenewswire.com/NewsRoom/AttachmentNg/101c90df-2fc9-4850-90bc31146746dc96

Figure 3: https://www.globenewswire.com/NewsRoom/AttachmentNg/b7812332-4585-42c3-8a69c0566ae33439

Results from the AGG Survey are expected during the month of August and will complement the new site wide digital compilation and geological re-interpretation of historical datasets.

Incorporation of the 2018 LIDAR topographical high precision survey data will further help to define structural controls associated with the distribution of high-grade mineralization.

As a result, the Company will outline high priority brownfield exploration targets with drilling expected to commence as soon as possible in Q3. This level of exploration has never been done in the PPMC, which has only been tested to an

average depth of 75 metres. Favorable horizons within the flat lying stratigraphy exist to a depth of 300 metres and have been poorly tested. Such potential exists over more than 20 kilometres strike length.

ABOUT OSISKO METALS Osisko Metals is a Canadian exploration and development company creating value in the base metal space with a focus on zinc mineral assets.

The Corporation controls Canada’s two premier historical zinc mining camps: The Pine Point Mining Camp and the Bathurst Mining Camp.

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LONGER READS

GATEWAY TO THE AFRICAN CONTINENT Emerging from a period of radical but sustained transformation, the Airport Company South Africa (ACSA) plays a major functional role in the airtraffic of South Africa. Managing three international airports that act as a fundamental port of call for international flights from four corners of the planet.

“We have implemented a variety of airport ambiance initiatives to improve the passenger experience,” she explains, “ These include the silent airport, smart security and engagements with the department of home affairs on increasing staffing levels at immigration and passport control.”

South Africa is one of the busiest flying countries in Africa and O.R Tambo International Airport in Johannesburg is the biggest and busiest airport on the continent. As such it carries all the hallmarks of a world-class airport business – location, accessibility and connectivity. Ideally situated in the heart of Ekurhuleni Municipality in the middle of the city’s industrial hub the airport boasts excellent road infrastructure linking it to the national road network.

The airport also has a significant retail footprint that cuts across the spectrum from high-end duty-free stores, African curio shops and a wide range of food and beverage offerings. O.R. Tambo International Airport is also home to top-of-the-range hotels that are situated in and around the airport precinct.

THE LEADERSHIP We spoke with general manager Bongiwe Pityi, about the task she has managing an airport that services airlines from five continents and plays a vital role in serving the local and regional air transport needs of South Africans, as well as international travellers.

EXPANSION From the 1st February 2018, O.R Tambo International Airport offer travellers greater parking convenience when the Super South area closes and a new long-term parking area opens just 500m from airport terminals.

Incorporating online booking for travellers has also meant that the fees for using the new longterm parking facility will remain at current levels.

“As general manager of Africa’s busiest airport, my leadership role is to effectively drive efficient operations and to strategically engage all key stakeholders within the airport community. This includes various levels of government. Finally I have to position this airport through business and route development opportunities as a key aviation hub that is focused on connectivity both locally, regionally and internationally.”

Travellers using the existing long-term parking area currently need to wait for a shuttle bus which can result in delays due to high traffic volumes o roads around the airport. The new long-term parking area in the “MSP2” parkade under the City Lodge hotels offers a 4300 parking bays over five levels. This parkage is a five minute walk from Domestic and International terminals.

This is no small undertaking. Facilitating the movement of 20.7 million passengers and 650 000 tonnes of cargo a year is a task that has to be taken seriously as do the various businesses relying on the airport. According to Pityi, there are fifty airlines that operate out of OR Tambo which means a staggering number of different cultures, races, languages and attitudes. For many people, flying is the most stressful part of any journey and OR Tambo has taken a direct approach to alleviating some of that strain.

The long term parking is ideal for passengers who’ll be away for three days or longer. Travellers can save up to 50% of their total parking fees by booking up to five days in advance through the “book Parking online” link at airports.co.za.

Discounts start at 10% for booking one day in advance, 20% for booking two days in advance up to 50% off for the five-day maximum advance booking period.

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Travellers will be able to get a quote for their parking on the website and secure a spot, pending available, as long as the booking is completed no later than 11pm on the day before entry. Once parking is booked they just need to insert the credit card used to make the booking to gain access and again upon leaving to claim their discount.

“This long term parking solution within easy reach of the passenger terminals will save travellers significant time and money,” says Leigh Gunkel-Keuler, spokesperson for O.R Tambo Internation Airport, “The booking option guarantees travellers a parking at a discounted rate and significantly reduces the time spend getting to the terminal for their flights.”

Existing uses of the Super South parking area will find that they receive at least the same low rates as they are currently paying R55 a day and R25 pr 12 hour period or part thereof.

Travellers who wish to use the dedicated longterm parking area without advance booking can book on Level-1 but will have to exceed a threeday stay to qualify for long term rates. Once the stay has exceeded three days the rate will automatically recalculate to long term rates, the same as one would have paid at Super South.

Discounted booked parking is already available in the MSP2 parkade on Level 2, so travellers who book their parking spot online at www. airports.co.za can start making use of the facility immediately. The Super South long-term parking area will close on 1 February 2018.

CONCLUSION This marks just another one of the many changes that have taken place over the last number of years to thrust South African airports into the categories of being not only the best and busiest in Africa but in the world as well.

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LONGER READS

HOTELS HAVE A DUTY TO OFFER A ONE-OF-A-KIND EXPERIENCE AND HERE’S WHY The hospitality sector has become more competitive than ever before. For hotel owners, it’s crucial to keep up with the emerging trends that have rolled out across the industry and acknowledge customer demand for a unique experience. Although many influential figures in the hospitality will tell you that it’s crucial to make your establishment feel like home, we disagree with that statement entirely. A night at your establishment should be an experience like no other, and you should be able to offer something that removes guests from the normality of everyday life.

Hotel developments across the UK are soon set to take off. The Hotel Britain Report 2018 reported on key cities that were set to see more hotel rooms open during 2018 and 2019 — some major locations included London (8,185), Manchester (1,657), Belfast (1,139) and Glasgow (1,036). Nationwide however, there’s are around 21,700 rooms in total set to open.

With a greater demand for hotel rooms, which is evidently shown in the number of projects above, chains can begin to charge higher rates to their guests. Today, British hotels have grown for eight consecutive years with daily room rates increasing by 3.4% to a record-breaking high of £100.58.

If hoteliers can warrant charging guests higher prices, they need to offer them something much more than just a bed in a room. Customers want an experience that differs from the norm, and there’s a variety of ways that this can be achieved.

DESIGN If you stay in hotels yourself, you’ll know that how a place looks is very influential when it comes to booking. When spending your hard-earned cash, you want to indulge in a little bit of luxury and we don’t blame you. From the lobby to the restaurant, to the rooms and even the elevator — everything must look perfect. With the

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hotel industry showing expansion plans this year, interior design is an element that must be considered from an early stage.

It’s important that you come up with a design that reflects your brand. However, it’s important to strike a balance between a contemporary, trendy aesthetic that has the ability to always stay ‘in-date’, meaning you don’t need to fork out additional cost for any redesigns.

Colour plays a very significant role for interior design. When it comes to your hotel rooms colour palette, you must always consider the 6030-10 rule. If you haven’t heard of this before, it essentially allows you to achieve the right balance when it comes to tones in a room by taking three colours and splitting them up into percentages — the 60%, 30% and 10%. The largest percentage will become your dominating colour, and this will usually be a neutral hue that doesn’t look too overwhelming in a room. Your secondary colour should be bold and take up just 30%. However, the boldest colour of them all should take up the final 10%. Remember, this is something that applies to everything featured in a room: from the walls and carpets to the curtains and even the finer details of any framed art!

EXPERIENCES Although there are significant differences between the sectors, we’ve all heard that the high street is dying. All because they failed to keep up with the times and offer in-store experiences. Hotels could suffer too. Why? Because online booking platforms like Airbnb are becoming more popular and if someone can pay a cheaper rate for the same experience, they will.

Therefore, hotels must strive to offer something different.

We chatted with one city-breaker, Megan Johnstone, who described one of her favourite hotel encounters: “I stayed in a citizenM hotel in

Glasgow, and the technology in the rooms allow you to create your own personalised ambience – it’s a totally unique kind of hotel experience.”

But this isn’t something that is just limited to the UK. In St. Lucia for instance, The Anse Chastanet Resort has its own art gallery with paintings, sculptures and other pieces created by local islanders. The art at the is there “to highlight the eco-luxury resort’s commitment to preserving the island’s culture and shunning invasive technology” which is something that is extremely topical right now and resonates with travellers around the world.

There’s a lot more hotels could be offering their guests. When they visit, you should be able to offer them everything — ensuring that they spend as much time possible in your establishment. If space and budget permits, have you considered having an in-house cinema? Bowling alley? The options are endless!

This is what the future looks like for hotels, and if you’re not already ahead of the game, you’re essentially moving 10 steps back. Make sure you’re always communicating with customers and understand what they’re looking for when they visit. This will heavily depend on your audience too, are you catering to millennials or families? This will give you a great insight into what you need to implement as a business.

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DP WORLD ACQUIRES TOPAZ IN USD 1.1 BN DEAL MG Motor UK today announces its entry into the zero-emissions vehicle market with the first truly affordable, family friendly electric car.

The sensational MG ZS EV has been designed to bring EV technology to a wider audience than ever before and represents an exciting new chapter in the MG story.

ZS EV is MG’s most high-tech car ever, with the MG Pilot driver assistance suite setting new standards of specification and delivering exceptional value for money.

ZS EV combines the spacious and practical design of the original ZS with a clean, efficient and dynamic electric powertrain. With the first 1,000 retail customers able to get behind the wheel from just £21,495, MG is bringing zeroemissions motoring to the people. Combining a WLTP certified range of 163 miles and frequent rapid charging capability, families can enjoy the freedom to go anywhere in an electric car. MG is also proud to be offering ZS EV with its famous 7 Year Warranty that covers the car and the lithiumion battery.

Packed with innovative features, ZS EV is designed to provide customers with a stress-free driving experience. MG Pilot is a driver assistance suite which complements the driver and offers support when required. Excite and Exclusive

versions both include MG Pilot as standard, with features including Advanced Emergency Braking, Blindspot Monitoring, Lane Keep Assist and Adaptive Cruise Control.

ZS EV majors on interior space, making it ideal for busy families and those who value practicality.

Boasting some of the most generous shoulder, leg and headroom in its class, the ZS EV also features a substantial, full-sized boot. With hidden storage areas, a split-level boot and practical features to keep items secure on the move, ZS EV can handle bikes, pushchairs, luggage and bulky loads with no trouble at all. In the cabin, the sky really is the limit with the panoramic, sliding Sky Roof offering uninterrupted access to the sunshine above, creating a bright and airy experience for the whole family.

Customers will also enjoy the latest generation of MG’s responsive infotainment system, with an 8” colour touchscreen featuring satellite navigation, Android Auto, Apple CarPlay, Bluetooth phone connectivity with audio streaming and DAB radio.

ZS EV features an intelligently packaged and water-cooled 44.5kWh lithium-ion battery pack, fed to a front-mounted electric motor which delivers 105kW / 143PS of power and 353Nm of instant torque. Water-cooling manages the battery temperature allowing frequent rapid charging and optimum range whatever the weather. MG’s ingenious packaging positions the battery pack underneath the car, meaning that there’s no compromise in cabin or storage space.

This also results in a low centre of gravity, making ZS EV agile and dynamic through corners. While

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power and weight distribution are important, ZS EV also boasts some impressive technology to maximise range, efficiency and convenience for the driver. With three driving modes and three levels of regenerative braking, ZS EV can be tailored to suit the driver’s preferences, making it the perfect companion for everyday driving.

Both the car’s internal and external styling elements make the ZS EV feel reassuringly MG. ZS EV sports the latest evolution of MG’s distinctive star-rider grille which perfectly frames the famous octagonal logo. It also seamlessly integrates the CCS charging port. The new-style 17” alloy wheels are designed to be light and extremely aerodynamic, helping to maximise range even further, and the choice of four exterior colours includes the new and vibrant Pimlico Blue.

* MG ZS EV Excite starts from £28,495 OTR. After deducting the Government Grant of £3,500 and the matching MG EV Grant, the first 1,000 retail customers can purchase their car from just £21,495. MG will also match the Government Grant on Exclusive versions, reducing the £30,495 OTR price to just £23,495. Free home charging point and standard installation also applies to the first 1,000 retail orders.

Daniel Gregorious, Head of Sales & Marketing at MG, said: “With an exciting £21,495 price point at launch, ZS EV is a compelling option for customers who want to switch from old school petrol and diesel cars and enjoy all the wonderful benefits of electric motoring. ZS EV is here to revolutionise the way people think about electric cars. With the first truly affordable, family friendly electric car, MG is bringing zeroemissions motoring within everyone’s reach.

Make no mistake, this car isn’t a brand statement or a vanity project, we’re here to sell electric cars and to sell big!”

ZS EV customer deliveries will begin in September 2019. Customers wishing to make sure they secure one of the first 1,000 retail cars, available from just £21,495, can place a £500 deposit to reserve their place in the queue by visiting MG.CO.UK/ELECTRIC

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AFRICA’S BUSIEST AIRPORT AUDIENCE WITH BONGIWE PITYI

By Donnie Rust In a recent article, The Lost Executive looked at what new developments were taking shape within Africa’s busiest international airport. Today, we look at what it takes to manage it.

Ms. Pityi joined ACSA in August 2000 and her 17-year record in the aviation industry began in a management role within the landscape of landside and car park operations at Joburg International.

She progressed to being the Assistant GM of Durban International, then King Shaka Airport, San Paulo Brazil and finally, she came to O.R Tambo International Airport in 2014, where she has remained firmly in charge ever since.

HOW WOULD YOU DESCRIBE YOUR ROLE AT O.R. TAMBO? As General Manager of Africa’s busiest airport, my leadership role demands that I drive effective and efficient operations, strategically engage all key stakeholders within the airport community. I also need to communicate clearly with various levels of government and I want to position this airport, through business and route development opportunities, as a key aviation hub that is focused on connectivity both locally, regionally and also internationally.

BUSY. IT SOUNDS BUSY. WHAT IS YOUR TYPICAL DAY LIKE? Typically, I start working as early as 5am on issues that may need my urgent attention, even before the workday begins. With an extensive key stakeholder community to engage on a routine basis, I find myself in strategic meetings from early in the morning through to sometimes very late at night. Should there be any issues and/or incidences

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that may occur during my already busy day, then my objective is to prioritise any such issues as a matter of urgency. My typical day does not keep to standard office hours. I am expected to be on hand to deal with any eventuality that may impact on airport operations 24 hours a day, 7 days a week.

EFFICIENCY MUST BE IMPORTANT, SO WHAT PROGRAMMES ARE BEING IMPLEMENTED TO MAKE THE LIVES OF SOUTH AFRICANS AND INTERNATIONAL VISITORS WHO USE O.R TAMBO INTERNATIONAL PASSENGERS EASIER? Many things. There is a long list. In part, my team and I have instigated rewards and recognition programmes to offer opportunities for SMEs. We work with key governmental departments to prevent the transmission and outbreak of infectious diseases and maintain security and we subscribe to the ACIs Airport Service Quality (ASQ), which is a world-renowned and globally established benchmarking programme measuring passengers’ satisfaction whilst they are travelling through our airport. We are also piloting smart security, which is one of the key projects that will, in the future, create a seamless, less-intrusive and customercentric approach to security processing.

2017 MARKED 100 YEARS SINCE THE BIRTH OF OLIVER TAMBO. HOW DID THE CELEBRATION GO? We were and are still truly humbled by this honour. On the 19th October 2017, O.R. Tambo International Airport was the proud host of the historic milestone and a life-sized bronze statue of the struggle

stalwart Oliver Reginald Tambo was unveiled at the International Arrivals Hall. The statue unveiling formed part of the O.R. Tambo Centenary celebrations, under the theme, “The Life and Legacy of O.R. Tambo”, which ran until the end of 2017.

The location of the statue is highly significant, as it was to this airport that Oliver Reginald Tambo returned in 1990, after 30 years in exile, finally to be greeted by his own people. He dedicated his life to fighting against apartheid on an international scale and laid the foundation for a free and democratic South Africa.

Speaking at the official event to mark the unveiling, Dali Tambo, son of the late Oliver Reginald Tambo, thanked the management team for supporting the inherent need for the airport to bear his name and for hosting the statue as a key part of South Africa’s heritage. The symbolism of the statue greeting travellers as they land on South African soil means that his name and image will not be forgotten by future generations.

As soon as the statue was unveiled, many airport users were already queuing for their moment to embrace the icon and take photos with him.

As a strategic asset that connects Africa to the world, we are truly proud to both bear the name and have the statue of such a great legend located within out International Arrivals Hall.

HOW MANY COMMUTERS USED THE AIRPORT IN THE LAST FINANCIAL YEAR? Approximately 21 million passengers passed through the O.R Tambo International Airport over the past financial year.

HOW MANY AIRLINE COMPANIES ARE CURRENTLY HOUSED AT OR TAMBO INTERNATIONAL AIRPORT, BOTH DOMESTIC AND INTERNATIONAL?

WHAT ARE YOUR THOUGHTS ABOUT AVIATION AND AIRPORTS IN THE COUNTRY? It remains a significant contributor to our economy. Research also informs us that countries that invest in inter-modal transport, which includes aviation, attract significant Foreign Direct Investment. It also therefore remains a critical employer of people. As the GM for O.R. Tambo, leading strategic discussions with the Ekurhuleni Municipality on the concept of Aerotropolis is now an immediate focus for me, as well as my team, as the success of this project will be built around OR Tambo. We are very excited about what this project can do for our country, if executed effectively. We also have every confidence in the Ekurhuleni Municipality and Gauteng Province as we work collaboratively and in partnership to turn this Aerotropolis Concept into a reality.

An Aerotropolis is a city that is built around an airport, offering businesses speedy connectivity to their suppliers, customers and enterprise partners both nationally and internationally. It is a new urban format currently developing around many large airports. The Aerotropolis project is one of the flagship projects of the City of Ekurhuleni, which is poised to become the first Aerotropolis in Africa.

STRATEGIC IMPORTANCE OF OR TAMBO Being the busiest airport on the continent, thanks to attracting approximately 21 million passengers in 2017, means that we are able to connect people through aviation. We are contributing to our economy, as passengers who fly, do so for a myriad of reasons; work, business opportunities, family and/or personal reasons etc. Connectivity through technology is what contributes to the stimulation of our economy.

We have 50 airlines that operate out of the airport. We’ve also implemented a variety of airport ambiance initiatives to improve passenger experience. These include silent airport movements, smart security and engagements with the Department of Home Affairs to increase staffing levels at Immigration and Passport Control.

25

WHAT ATTRACTED YOU TO THE WORLD OF AVIATION? The speed at which things are needed to be done and what aviation connectivity can do for our country. This is a very fast-paced environment. The passion of the people in this industry is what drives me and my work as a leader is so fulfilling and rewarding in that I have a sense of creating a true legacy.

WHAT IS BEING DONE AT OR TAMBO TO ENSURE THAT GOVERNANCE IS TRANSPARENT AND EFFECTIVE? As OR Tambo we align and subscribe to Airport Company South Africa’s principles to apply sound governance and remain accountable, in order to reflect our stance as a responsible corporate citizen. AT OR Tambo we subscribe to the principles of the King Code on Corporate Governance for South Africa 2016 in our approach to ethical and accountable governance. This supports our desire to be transparent and adaptable to remain fit for purpose in all of our dealings. This can be seen in our comprehensive ethics value drive programme and strong continuous monitoring of our environment. This is supported by our anonymous tip-off line that the community can call, at any time, to assist us as an organisation to remain accountable.

HOW IS THE AIRPORT BENEFITTING/EMPOWERING SURROUNDING COMMUNITIES? The airport is empowering the different communities in and around its precinct through a variety of interventions, actioned through an effective Socioeconomic Development framework focusing on education, environment, mobility and disability.

WHAT MAKES YOU PROUD? ACSA has taken important steps in addressing gender and racial prejudice, especially in the past five to eight years, however more needs to be done.

26

Having said this, the organisation has provided me with many opportunities for growth and development. It has offered me an opportunity to lead the relocation of Durban International to King Shaka International as well as lead the Operational Readiness team, for a new set-up of a semi-private terminal in Sao Paulo, Brazil for the 2014 World Cup. I spent two and half years in Brazil working on this project, which did prove very challenging at times but ultimately,

it resulted in it being a major success for me the team assigned to the project as well.

WHAT DO YOU LOVE MOST ABOUT THE JOB?

WHAT ARE THE CHALLENGES OF HOLDING THIS ROLE?

The fact that each day presents its own set of challenges and rewards. Also, the fact that it is a very fast-paced environment, which requires intense focus on a routine, sustained basis.

The success of the role is inextricably linked to how one manages and leads people. This can become a major challenge if not managed appropriately. I have come to accept that the best and most effective way of getting things done is to provide people with the opportunity to excel.

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DIRECTING PLANES, MANAGING PEOPLE AND KEEPING THINGS MOVING; THE SECRET TO RUNNING SOUTH AFRICA’S BUSIEST AIRPORT WHAT DOES IT TAKE TO RUN AN INTERNATIONAL AIRPORT? In a recent article, The Lost Executive looked at what new developments were taking shape within Africa’s busiest international airport. Today, we look at what it takes to manage it.

Ms. Pityi joined ACSA in August 2000 and her 17-year record in the aviation industry began in a management role within the landscape of landside and car park operations at Joburg International.

She progressed to being the Assistant GM of Durban International, then King Shaka Airport, San Paulo Brazil and finally, she came to O.R Tambo International Airport in 2014, where she has remained firmly in charge ever since.

HOW WOULD YOU DESCRIBE YOUR ROLE AT O.R. TAMBO? As General Manager of Africa’s busiest airport, my leadership role demands that I drive effective and efficient operations, strategically engage all key stakeholders within the airport community. I also need to communicate clearly with various levels of government and I want to position this airport, through business

and route development opportunities, as a key aviation hub that is focused on connectivity both locally, regionally and also internationally.

BUSY. IT SOUNDS BUSY. WHAT IS YOUR TYPICAL DAY LIKE? Typically, I start working as early as 5am on issues that may need my urgent attention, even before the workday begins. With an extensive key stakeholder community to engage on a routine basis, I find myself in strategic meetings from early in the morning through to sometimes very late at night. Should there be any issues and/or incidences that may occur during my already busy day, then my objective is to prioritise any such issues as a matter of urgency. My typical day does not keep to standard office hours. I am expected to be on hand to deal with any eventuality that may impact on airport operations 24 hours a day, 7 days a week.

EFFICIENCY MUST BE IMPORTANT, SO WHAT PROGRAMMES ARE BEING IMPLEMENTED TO MAKE THE LIVES OF SOUTH AFRICANS AND INTERNATIONAL VISITORS WHO USE O.R TAMBO INTERNATIONAL PASSENGERS EASIER? Many things. There is a long list. In part, my team and I have instigated rewards and recognition programmes to offer opportunities for SMEs. We work with key governmental departments to prevent the transmission and outbreak

28

of infectious diseases and maintain security and we subscribe to the ACIs Airport Service Quality (ASQ), which is a world-renowned and globally established benchmarking programme measuring passengers’ satisfaction whilst they are travelling through our airport. We are also piloting smart security, which is one of the key projects that will, in the future, create a seamless, less-intrusive and customer-centric approach to security processing.

2017 MARKED 100 YEARS SINCE THE BIRTH OF OLIVER TAMBO. HOW DID THE CELEBRATION GO? We were and are still truly humbled by this honour. On the 19th October 2017, O.R. Tambo International Airport was the proud host of the historic milestone and a life-sized bronze statue of the struggle stalwart Oliver Reginald Tambo was unveiled at the International Arrivals Hall. The statue unveiling formed part of the O.R. Tambo Centenary celebrations, under the theme, “The Life and Legacy of O.R. Tambo”, which ran until the end of 2017.

The location of the statue is highly significant, as it was to this airport that Oliver Reginald Tambo returned in 1990, after 30 years in exile, finally

to be greeted by his own people. He dedicated his life to fighting against apartheid on an international scale and laid the foundation for a free and democratic South Africa.

Speaking at the official event to mark the unveiling, Dali Tambo, son of the late Oliver Reginald Tambo, thanked the management team for supporting the inherent need for the airport to bear his name and for hosting the statue as a key part of South Africa’s heritage. The symbolism of the statue greeting travellers as they land on South African soil means that his name and image will not be forgotten by future generations.

As soon as the statue was unveiled, many airport users were already queuing for their moment to embrace the icon and take photos with him.

As a strategic asset that connects Africa to the world, we are truly proud to both bear the name and have the statue of such a great legend located within out International Arrivals Hall.

HOW MANY COMMUTERS USED THE AIRPORT IN THE LAST FINANCIAL YEAR? Approximately 21 million passengers passed through the O.R Tambo International Airport over the past financial year.

29

HOW MANY AIRLINE COMPANIES ARE CURRENTLY HOUSED AT OR TAMBO INTERNATIONAL AIRPORT, BOTH DOMESTIC AND INTERNATIONAL? We have 50 airlines that operate out of the airport. We’ve also implemented a variety of airport ambiance initiatives to improve passenger experience. These include silent airport movements, smart security and engagements with the Department of Home Affairs to increase staffing levels at Immigration and Passport Control.

AEROTROPOLIS WHAT ARE YOUR THOUGHTS ABOUT AVIATION AND AIRPORTS IN THE COUNTRY? It remains a significant contributor to our economy. Research also informs us that countries that invest in inter-modal transport, which includes aviation, attract significant Foreign Direct Investment. It

30

also therefore remains a critical employer of people. As the GM for O.R. Tambo, leading strategic discussions with the Ekurhuleni Municipality on the concept of Aerotropolis is now an immediate focus for me, as well as my team, as the success of this project will be built around OR Tambo. We are very excited about what this project can do for our country, if executed effectively. We also have every confidence in the Ekurhuleni Municipality and Gauteng Province as we work collaboratively and in partnership to turn this Aerotropolis Concept into a reality.

An Aerotropolis is a city that is built around an airport, offering businesses speedy connectivity to their suppliers, customers and enterprise partners both nationally and internationally. It is a new urban format currently developing around many large airports. The Aerotropolis project is one of the flagship projects of the City of Ekurhuleni, which is poised to become the first Aerotropolis in Africa.

STRATEGIC IMPORTANCE OF OR TAMBO Being the busiest airport on the continent, thanks to attracting approximately 21 million passengers in 2017, means that we are able to connect people through aviation. We are contributing to our economy, as passengers who fly, do so for a myriad of reasons; work, business opportunities, family and/or personal reasons etc. Connectivity through technology is what contributes to the stimulation of our economy.

HOW IS THE AIRPORT BENEFITTING/ EMPOWERING SURROUNDING COMMUNITIES? The airport is empowering the different communities in and around its precinct through a variety of interventions, actioned through an effective Socio-economic Development framework focusing on education, environment, mobility and disability.

WHAT MAKES YOU PROUD?

WHAT ATTRACTED YOU TO THE WORLD OF AVIATION? The speed at which things are needed to be done and what aviation connectivity can do for our country. This is a very fast-paced environment. The passion of the people in this industry is what drives me and my work as a leader is so fulfilling and rewarding in that I have a sense of creating a true legacy.

WHAT IS BEING DONE AT OR TAMBO TO ENSURE THAT GOVERNANCE IS TRANSPARENT AND EFFECTIVE? As OR Tambo we align and subscribe to Airport Company South Africa’s principles to apply sound governance and remain accountable, in order to reflect our stance as a responsible corporate citizen. AT OR Tambo we subscribe to the principles of the King Code on Corporate Governance for South Africa 2016 in our approach to ethical and accountable governance.

This supports our desire to be transparent and adaptable to remain fit for purpose in all of our dealings. This can be seen in our comprehensive ethics value drive programme and strong continuous monitoring of our environment. This is supported by our anonymous tip-off line that the community can call, at any time, to assist us as an organisation to remain accountable.

ACSA has taken important steps in addressing gender and racial prejudice, especially in the past five to eight years, however more needs to be done. Having said this, the organisation has provided me with many opportunities for growth and development. It has offered me an opportunity to lead the relocation of Durban International to King Shaka International as well as lead the Operational Readiness team, for a new set-up of a semi-private terminal in Sao Paulo, Brazil for the 2014 World Cup. I spent two and half years in Brazil working on this project, which did prove very challenging at times but ultimately, it resulted in it being a major success for me the team assigned to the project as well.

WHAT ARE THE CHALLENGES OF HOLDING THIS ROLE? The success of the role is inextricably linked to how one manages and leads people. This can become a major challenge if not managed appropriately. I have come to accept that the best and most effective way of getting things done is to provide people with the opportunity to excel.

WHAT DO YOU LOVE MOST ABOUT THE JOB? The fact that each day presents its own set of challenges and rewards. Also, the fact that it is a very fast-paced environment, which requires intense focus on a routine, sustained basis.

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