Milwaukee Tool M18 Magnetic Extendable Boom Light, No. 2129-20 VehicleServicePros.com/ 55274911
DeWalt 20V Max Brushless Cordless 4-1/2” Grinders, Nos. DCG407 and DCG408
VehicleServicePros.com/ 55269965
Ascot Supply Professional 4-pc Pry Bar Set, No. 319-76403 VehicleServicePros.com/ 55268530
Encon Safety Products Veratti Forzatech Mechanics Gloves, No. 71252 VehicleServicePros.com/ 55275224
The top three benefits of attending a tool show.
Spring has sprung and so too has the season of tool shows. As you’re flipping through the pages of this issue perhaps, you’re on a plane heading out to a tool show yourself. And if you have no plans to attend a show, why not?
In February, I had the opportunity to attend the Mac Tools Tool Fair, and I got to speak with some of the distributors at the show. Overwhelmingly, everyone I spoke with at the show had only good things to say about attending. So here are just a few reasons why you may want to reconsider staying at home.
The discounts you’ll find at the show are likely some of the best prices you’ll see on those tools and equipment all year. If you come with a list of items you want to stock up on as well as a wish list of your customers’ wants that will help you stay focused and prevent overspending.
Many tool shows offer training classes for distributors to attend. These classes can range from broader topics like diagnostics or tool storage to more specific training sessions held on a particular product.
But there’s also plenty of
training going on outside of these classes. Whether it’s chatting with vendors or talking amongst your fellow tool distributors, it’s hard to walk away from these shows without learning something.
Being able to connect with your fellow distributors in a business that’s often just you and your truck can offer so much.
“I always try to be a sponge at these shows,” says Mac Tools Distributor Chris Higgs. “I see the guys who have been here the longest, and I’ll stick to their hip and listen to the questions they ask and some of the advice that they give. That’s probably the most valuable thing at these tool shows.”
If you’re not attending tool shows, send me a message, and let me know your reasoning. Are there other ways you’re finding discounts, training opportunities, and making connections with other distributors?
Lastly, as you can tell by the cover, this month features our tenth annual Aftermarket Profile (pg. 14). We gathered data from shop owners and techs across the country, asking questions about the types of repairs and services they perform, the tools and equipment they own, their current and future purchasing plans, and much more.
VP/GROUP PUBLISHER, ENDEAVOR VEHICLE REPAIR GROUP Chris Messer 651-206-3168 CMesser@EndeavorB2B.com
EDITORIAL DIRECTOR Chris Jones 770-625-1526 ChristopherJ@EndeavorB2B.com
EDITOR Emily Markham 920-234-6359 Emily@VehicleServicePros.com
ASSOCIATE EDITOR Griffin Matis 417-612-9564 Griffin@VehicleServicePros.com
ASSISTANT EDITOR Elli Carder 224-324-8514 Elli@VehicleServicePros.com
ASSOCIATE SALES DIRECTOR Mattie Gorman-Greuel 920-563-1636 MGorman@EndeavorB2B.com
DIRECTOR OF BUSINESS DEVELOPMENT Cortni Jones 920-568-8391 CJones@EndeavorB2B.com
ACCOUNT EXECUTIVE Diane Braden 920-568-8364 DBraden@EndeavorB2B.com
ACCOUNT EXECUTIVE Sean Thornton 269-449-0257 SThornton@EndeavorB2B.com
PRODUCTION MANAGER Jane Pothlanski 224-324-8507 JPothlanski@EndeavorB2B.com
AD SERVICES MANAGER Karen Runion 330-736-1291 KRunion@EndeavorB2B.com
ART DIRECTOR Eric Van Egeren
LIST RENTAL REP Michael Costantino 402-836-6266 Michael.Costantino@infogroup.com
LIST RENTAL REP Kevin Collopy 402-836-6265 Kevin.Collopy@infogroup.com
AUDIENCE DEVELOPMENT MANAGER Debbie Dumke
ENDEAVOR BUSINESS MEDIA, LLC
CEO – Chris Ferrell
COO – Patrick Rains
CRO – Paul Andrews
CDO – Jacquie Niemiec
CALO – Tracy Kane
CMO – Amanda Landsaw EVP - Transportation – Kylie Hirko
FOUNDER RUDY WOLF
Subscription Customer Service 877-382-9187; 847-559-7598 • Circ.ProfDistmag@omeda.com PO Box 3257 • Northbrook IL 60065-3257 Article reprints reprints@endeavorb2b.com Printed in the U.S. Volume 33, Number 2; April 2025 Published by Endeavor Business Media, LLC 30 Burton Hills Blvd,
This section features recently introduced automotive tools and equipment. See new products even before automotive technicians read about them in PTEN magazine.
The Mityvac Gear Lube Dispensers, Nos. MV7455 and MV7454, incorporate a 10mm internal tube diameter to ensure smooth, rapid fluid transfer. The dispensers feature a 10L reservoir, easily replaceable tubing, and a durable design. The MVA577 reservoir and dispensing tube assembly are compatible with the company’s MV6400 or MV7100 lids. The dispensers are available in both manual (No. MV7455) and pneumatic (No. MV7454) versions.
For more information, visit VehicleServicePros.com/55271088
The Coats Light Truck Kit for 40mm Shaft features a pin plate system with multiple pin head types and is designed to enhance adaptability for a wide range of wheels. This kit includes three collets, a backspacer, a flange plate, and an assortment of pins for secure mounting, ensuring a precise fit across various wheel types. A built-in QR code lookup provides technicians with instant access to hub diameter and bolt circle specifications, eliminating guesswork and streamlining the balancing process. By utilizing a unique pin plate system, Coats guarantees that this kit performs perfect centering, leading to smoother rides and reduced vibration issues.
For more information, visit
The Color Coded Nut Setters, Nos. 70486 and 70487, from Wiha Tools, are equipped with a heavy duty rare-earth magnet, hardwearing black oxide coating, and high-visibility colors. The 6” length ensures optimal reach, eliminating the need for extensions and complications. New color coding won’t wear off and allows for fast selection. Available in metric and inch sizes.
For more information, visit VehicleServicePros.com/55269328
The SAVAGE A41 Automatic Welding Helmet from ESAB features an internal digital user interface to adjust auto-darkening filter (ADF) parameters, a shade range extended to 8-13, and a streamlined external Grind Mode that switches the lens to shade 4 for grinding and some cutting processes. The digital interface adjusts shade, delay, and sensitivity, and has indicators for grind and low battery, as well as a test button. The ultra-clear True Color lens technology provides a view of the weld puddle and surrounding area, enabling precise bead placement. Four sensors offer a high response, especially when welding out-of-position.
For more information, visit
The Milwaukee Tool Power Manager is designed for 15A and 20A circuits. It enables charging for more batteries, prevents circuit overloads, and maximizes efficiency on a single circuit. This solution is designed to maximize the charging of M12, M18, and MX FUEL batteries. Additionally, the Power Manager features intelligent power switching, which ensures that the maximum number of outlets are powered without overloading the circuit. Bulk overnight charging allows users to charge batteries across multiple chargers.
For more information, visit VehicleServicePros.com/55271791
The 19880 Medium Duty Pitman Arm Popper from Schley Tools is designed to remove large pitman arms equipped on Isuzu and other medium duty trucks with the steering gear mounted in the vehicle. This patented tool has a forged construction, and its sturdy design allows it to be secured and locked in place while being utilized. The design allows for less torque and space for ease of removal with stuck pitman arms. Weighing approximately 16 lbs, the tool measures 6” tall by 8.5” wide and 4.5” deep. It will accommodate pitman arms that are 3” wide and the opening for the sector shaft measures approximately 2” wide.
For more information, visit VehicleServicePros.com/55026384
COATED IN ANTICORROSION
ELECTROPHORETIC PAINT
The Cal-Van Tools Brake Line Tube Bender, No. 76110CV, is designed to bend brake lines with a maximum diameter of 3/16” (4.75mm). It’s fitted with a 15/64” (6mm) hex slot for holding and bending lines with two 90-degree bending width options. The tool is coated with an anticorrosion electrophoretic black paint. It has an ergonomic design that’s suitable for one-handed operation, and its compact size allows access to tight spaces.
For more information, visit VehicleServicePros.com/55269566
The FJC 1,000W Inverter is designed to convert 12V DC power into 120V AC power with multiple outlets. This inverter provides portable AC power for cars, trucks, RVs, and boats. Technicians can use this inverter with portable handheld tools. Connection cables and instructions are included. Additional features include low battery alarm, overload protection, and short circuit protection.
For more information, visit VehicleServicePros.com/55272182
The DeWalt 60V Max Side Handle Detect Small Angle Grinder, No. DCG418SHD, features a 13-amp brushless motor that can deliver a max no-load speed of 9,000 rpm and 2,400 MWO, a built-in trigger timer, and an integrated side-handle detect system that requires both hands to operate. The grinder also has an anti-rotation system that senses rotational motion and shuts down if the motion is excessive.
For more information, visit
VehicleServicePros.com/55269977
2 YEAR LIMITED WARRANTY ON PARTS, 1 YEAR ON LABOR
COMMANDER4100
R1234yf & Hybrid
Recovery/Recycle/Recharge Machine
• Refrigerant identifier
• Hose flushing
• Refrigerant database
• One used oil bottle
• SAE J2843 certified
• 10” COLOR TOUCH SCREEN to navigate all features and functions with ease
• WIFI CAPABILITY allows for real time, interactive communication and troubleshooting
• VISUAL INDICATOR LIGHT provides visual confirmation of machine progress
RECOVERY / RECYCLE / RECHARGE MACHINES 200
• 4” ANALOG GAUGES are class 1 rated and color coded
• Thermal printer
• Status light
• Made in USA
COMMANDER2100
R134A Fully Automatic Recovery/Recycle/Recharge Machine
• Automatic oil injection
• Two sealed bellows design bottles, one used oil bottle
• Status light
• Refrigerant database
• SAE J2788 certified
• Made in USA
The Coast Mackenzie Multi-Tool , No. MT400, features 13 tools packed into a stainless steel frame. The Mackenzie is designed for onehanded use, weighs 8.6 oz, measures 4.1” in length when closed, and includes a pocket clip and lanyard loop. It includes: a straight edge 3” blade, Phillips screwdriver, flat screwdriver, bottle opener, can opener, wire stripper, fingernail file, 3” wood saw, spring-loaded locking pliers, hard-wire cutters, and wire cutters. It is backed by Coast’s lifetime warranty.
For more information, visit VehicleServicePros.com/55271105
The Ascot Supply 3-in-1 Extractor & Inflator Tool , No. 469-00443, efficiently removes and installs valve cores and can be used to inflate tires as well. It has a 1/4” threaded inlet with specialized air-holding seals that speed the airflow through the tire valve in less time. Users simply have to attach the chuck to the valve stem, press the knurled end inward to unscrew the valve core, and then pull the knob to securely hold the core in an airtight chamber. The tool is 5-1/8” long and can be extended to 6-3/4”, keeping the core secure and eliminating lost valve cores.
For more information, visit
The Ford 6.7L Power Stroke EGR Tube Broken Bolt Repair ProKit , No. PMNXN200PRO-008, from ProMAXX Tool by Milton, includes 8mm hardened steel inserts for 6.7L diesel engines from 2021 to the present. It complements the existing EGR kit designed for 6.7L engines from 2011 to 2020 with 6mm inserts. This kit reduces repair time by eliminating the removal of the intake, turbo, and exhaust manifold for a quick 45-minute repair instead of an 8-hour replacement. Screwin bushings and proprietary mating angles ensure perfect alignment of the ProPlate jig over the broken bolt. The kit is USA-made and includes a 12mm bottoming tap that reduces the risk of breakage during use.
For more information, visit VehicleServicePros.com/55269128
The Matco Tools 79" x 28" TripleBay 4s Series Toolbox with Antron Brown Motorsports Custom Wrap, No. 4328TB-NHRA features four-time NHRA Champion Antron Brown's Top Fuel Dragster design. The box uses a T-shaped center shelf that's fully welded on all sides for increased stability and strength. It includes an integrated power drawer with a holster for tool charging and 110V and USB power outlets on the front. Each drawer slide is rated to hold up to 140 lbs, and each caster is rated for up to 900 lbs. The 4s Series is made in the USA from global and domestic materials.
For more information, visit VehicleServicePros.com/55274531
The OTC 6- and 8-pt Wheel Bearing Locknut Sockets and Board, No. 9852, features a range of 6- and 8-pt locknut sockets that are used to ensure proper torque setting on wheel bearings. The set includes 10 6-pt sockets: 2-1/2”, 2-9/16”, 2-9/16” rounded, 2-5/8”, 2-3/4”, 2-7/8”, 3-1/4”, 3-1/2”, 4”, and 4-1/8”. It also includes 3-1/4” and 3-7/8” 8-pt sockets. The sockets are made from high-strength steel and are organized on an included tool board.
For more information, visit VehicleServicePros.com/55266365
The AutoPucks from BendPak are a new line of rubber puck adapters and jack pads designed to provide a secure connection and greater protection when picking up Corvettes, Tesla EVs, and other passenger vehicles using car lifts or floor jacks. Every AutoPuck is crafted from hard 95 Shore rubber, a high-strength material chosen for its resistance to compression and wear. It can withstand heavy loads and impacts to ensure consistent performance over years of use. Each set of four lifting pucks comes in a compact carrying/storage case. Three models are available: Universal Slotted AutoPucks, Corvette AutoPucks, and Tesla AutoPucks.
For more information, visit VehicleServicePros.com/55267641
The Traxion Spinning Tool Tower features a sturdy base with 5” hard plastic casters with smooth-spinning rotation, allowing easy access to every angle of the tower. The round design and multiple shelves and compartments maximize storage space, and each tray has a weight capacity of 35 lbs. For more information, visit VehicleServicePros.com/55271599
Master diagnostics and key programming with one powerful tool. Whether you're a seasoned technician or a locksmith looking to expand your offerings, the UltraDiag equips you with pro-level capabilities in one compact device. Diagnose faster, fix smarter, and elevate your services today.
Comprehensive Vehicle Diagnostics:
• Full-System Scans for more than 100+ car brands
• Bi-directional Control Test and activate components like fuel injectors, windows, and coolant pumps.
• 30 Reset Functions
• Pro-Level OBD2 Capabilities
• AutoVIN & AutoScan
• Advanced Key Programming for Asian & Domestic Vehicles
• All Keys Lost Solution
• Smart Repair Assistance + DTC Repair Guide
• Wireless Bluetooth Diagnostics + Magnetic VCI
• Long-Lasting 10000mah Battery, Android 11, and Expanded Storage Options
• Optional Battery Testing Pair with BT Mobile ProS analyzers for advanced battery health insights.
The following products are among the most requested tools and equipment from recent issues of PD 's sister publication, PTEN. Perhaps you've already received requests about some of these items. Take a closer look at stocking them.
The EZRED Magnetic 3/8” Ratchet Holder features powerful magnets that allow it to be attached to any metal surface, such as a tool cart, lift, or drawer. It can hold up to four ratchets, making them accessible and within reach. It includes two ratchet handle bumpers that ensure the ratchets stay in place and don’t scratch or damage the surface the holder is attached to.
For more information, visit VehicleServicePros.com/55137000
The 6-Drawer and 4-Drawer Tool Carts, Nos. SK03201 and SK03202, from SK Tools are 35” steel tool carts with a durable powder-coat finish. They feature deep drawers with deluxe liners, double slides to provide more capacity, and full extension with soft-close. The carts come with an internal prybar and screwdriver racks, pegboards on the sides for additional storage space, and an integrated power station to keep tools charged. Four heavy duty swivel casters with locking brakes can hold up to 770 lbs. A central locking system allows access to drawers even when the lid is in the closed position.
For more information, visit VehicleServicePros.com/55056428
The IQ Vise from Work IQ Tools features a ball and socket design that allows articulation and 360-degree rotation at any angle. It also includes a Quick Cam compression lever in the front that gives the vise even more functionality by allowing it to lay flat, lock at any angle, or rotate for optimal work positioning. The eight-position IQ Lok locks the ball in place and allows up to 130 ft-lbs of torque. Additionally, five different IQ Vise Jaws allow users to tailor the vise’s grip for the project at hand.
For more information, visit VehicleServicePros.com/53099729
The TOPDON Phoenix XLink integrates robust hardware with versatile software functions to allow technicians to execute intricate tasks with heightened efficiency. The XLINK features cloud-based programming and online coding functions and can handle complex repair needs including full system diagnostics on a broad variety of vehicles boasting CAN-FD and DoIP protocols. Featuring over 41 maintenance functions, topology mapping, and bidirectional control, the XLink streamlines workflow and amplifies productivity.
For more information, visit VehicleServicePros.com/55093708
The VIM Tools 42-pc Nano Bit Set, No. VHC42 features a variety of 1/4” drive hex bits and accessories. The set comes with six Torx half cut bits, seven Torx Plus half cut bits, six metric half cut hex bits, eight SAE half cut hex bits, three half cut Philips bits, two half cut flat tip bits, and three half cut triple square bits. The kit also includes a clutch 5/32” half cut, a Mortorq 2 half cut, an R1 Robertson half cut, and an R2 Robertson half cut, all of which are 16mm long. A 4” extension bar, nano ratchet, and 1/4” hex x 1/4” square drive adapter are also included.
For more information, visit VehicleServicePros.com/55129400
The GEARWRENCH GWSMART07 is a bidirectional diagnostic tablet that offers full bidirectional control and 38 vehicle reset/ relearn functions, including throttle matching, ABS bleeding, TPMS reset, and more. It comes with a built-in Wi-Fi system for easily connecting to cars without needing nearby networks. The GWSMART07 uses topology mapping to visually present the coms of a vehicle’s systems. It features three years of free software updates and a complete two-year warranty. For more information, visit VehicleServicePros.com/55132868
The Coast RL35R Voice Activated Headlamp features voicerecognition technology that allows full hands-free use of the light with spoken commands for power on/off, lighting output, beam shape, beam color, and other functions. It also has manual controls and the Coast Variable Light Control dial for even more precise adjustments. It provides up to 1,100 lm with a 613’ beam at maximum power with a 2.5-hour run-time. The RL35R includes a silicone-lined strap made of non-slip mesh and a detachable, rechargeable battery pack that can be used as a power bank. It’s IP54 water- and dust-resistant and comes with a lifetime warranty. For more information, visit VehicleServicePros.com/55140226
IThe 10-Ton Air Hydraulic Service Jack, No. HDJ10P, from OTC Tools features air-assist operation to quickly and safely handle lifting tasks. With rugged steel frame members, and a springloaded handle that locks in three positions, this jack can be used for heavy duty lifting jobs. A foot pedal quickly positions the saddle to the lift point. The jack has a cycle-tested design for a long life. For more information, visit VehicleServicePros.com/55140675
The Killer Tools Mobile LED Shop Light, No. ART505, provides 4,000 lm of color-correct light on a compact, adjustable frame. The LED panel offers height and pitch adjustment that allows the light to be angled upwards or downwards and is designed to provide nearly 180 degrees of illumination on all sides. This lets the user get full lighting in tough areas such as under a vehicle lift, or inside an engine compartment. The base frame takes up less than 4 sq. ft. of shop floor and has locking casters. For more information, visit VehicleServicePros.com/55142579
The Homak Manufacturing 44” RS PRO 9-Drawer Power Cart, No. WH06044090, has a convenient power tool drawer with a built-in power strip that stores and charges cordless power tools. The top till includes an additional power strip for charging batteries and other devices. Four 5x2 casters and a comfortable grip push handle allow for easy maneuverability. The nine drawers are outfitted with 3mm PVC foam liners, and a lift and release drawer latch system keeps drawers secure during movement. The power cart is constructed from high-quality 18-gauge steel and built to last a lifetime. For more information, visit VehicleServicePros.com/55056373
Find out what shop owners and technicians are buying this year.
is a comprehensive profile of the automotive aftermarket that provides insights from close to 400 PTEN readers on tool and equipment purchases they’ve made recently or plan to make soon. For years, Professional Distributor readers have turned to this survey to discover what is trending among their customers and within the industry as a whole. No one else conducts research like this, and we sincerely hope it helps you stay up-todate on new tools you might want to stock on your truck and the equipment your customers are investing in. We’ve included some statistics on trending topics such as ADAS and EVs to keep you ahead of what’s happening in the industry.
Do shops reimburse techs for tool purchases? How much does your shop spend annually for tool and equipment purchases?
74% OF SHOP OWNERS AND TECHNICIANS HAVE PURCHASED TOOLS BASED ON WHAT THEY'VE SEEN IN 2025 budgets for tools and equipment
WHEN MAKING A PURCHASE.
Types of vehicles shops are
Top 3 vehicles shops are
Are
How often do techs see start/stop technology?
Percentage
Which do techs prefer, air tools or cordless tools? Type of A/C equipment in the shop 30 % 48 % 16 % CORDLESS NO PREFERENCE AIR OF CUSTOMERS HAVE REPLACED SOME AIR TOOLS WITH
Why do you prefer air tools over cordless or vice versa?
• Longevity • Power consistency • No battery needed • Dependability • Cost effectiveness over time
• Portability
• Lightweight
• Convenience
• Safety considerations
• Ease of use
Scan tools/ subscriptions techs rely on in the shop
Are scan tools a shop purchase or a technician purchase?
We asked shop owners: Does your shop offer ADAS services?
GENERAL REPAIR SHOP (auto,
OTHER VEHICLE REPAIR FACILITY
SPECIALTY REPAIR SHOP
COLLISION REPAIR SHOP
MOBILE/TOOL DEALER/DISTRIBUTOR
*16% of respondents selected "None, I am the only person working on vehicles in the shop." Number of technicians in the shop
GAS/SERVICE STATION
IMPORT SPECIALIST
NEW CAR OR TRUCK DEALERSHIP
EDUCATIONAL FACILITY
EV REPAIR
LUBE SERVICE
TECHNICIAN/MECHANIC
Designed to handle tough conditions while providing robust recovery and efficient charging capabilities.
The Mastercool Mobile Monster aims to be the solution to the struggle of having limited options when it comes to servicing field equipment. Designed to handle even the toughest conditions while providing robust recovery and efficient charging capabilities. The Mobile Monster is a heavy duty work station built to endure and excel in any environment, from challenging fieldwork to regular usage.
• Four-way aluminum manifold (1/4” SAE fittings) with large 3-1/8” R134a gauges
• 240-lb capacity black series electronic charging scale with long-lasting 9V battery
Designed to help with the struggle of effectively servicing field equipment.
Comes in a reinforced heavy duty corrugated cardboard box for maximum protection.
• Unmatched durability
• Field ready mobility
• Streamlined efficiency
• Six CFM, two-stage black series vacuum pump stands up to the most grueling conditions
• Twin Turbo refrigerant recovery machine with oil separation module, filter dryer, and sight glass
• Nylon barrier hoses with standard (1/4” x 1/4”) fittings (200” blue and red, 72” and 36” yellow, and 36” black) meet EPA, SAE, and UL requirements for containment of refrigerant
• R134a 1/4” FL-M manual couplers meet SAE, UL, and EPA requirements for containment of refrigerant
• 1/2” acme-f by 1/4” fl-m R134a adapter
• Unmatched durability: With its rugged design and built-to-last construction, this unit is engineered to handle the harshest environments. Its robust steel framework (36-1/4” x 28-3/4” x 25”) and reinforced components ensure optimal performance, even in the most demanding conditions.
• Field-ready mobility: This unit is equipped with four extra large 10” pneumatic off-road tires, enabling smooth navigation across rough terrains and challenging landscapes.
• Streamlined efficiency: This unit includes the equipment necessary to perform comprehensive operations ensuring minimal downtime and maximum productivity.
With the ability to sync with an iOS or Android device, users are able to identify and clear DTCs, view live data, analyze freeze frames, and more.
The ANYSCAN A30M features the ability to perform OBD diagnostics on European, Asian, and domestic vehicle applications. Diagnostic sessions are documented and Wi-Fi shareable via a PDF report. Users can perform the most common service resets/special functions such as:
• Oil/service/maintenance light
• Electric parking brake
• Throttle relearn
• Window initialization
• Tire pressure reset
• ABS bleeding
• Gearbox match
• Instrument cluster
• BMS reset
• Headlights
• Air suspension
• Steering angle sensor adjustment
• Gear learning
• DPF
• Injector coding
• Airbag repair
• Cylinder
• Seat configurations
• Electronic pump activation
• Disable transportation
• Performance tire upgrade
ANYSCAN is a portable OBD diagnostic device with bidirectional functionality. The MSR price point is attainable for all vehicle owners with a smartphone. The target demographic of this product applies to the average consumer who owns a car.
The ANYSCAN A30M is manufactured at XTool headquarters in Shenzhen, China. This item is compact at around 110g/0.25 lbs. and easily shipped via many methods.
XTool is an automotive diagnostics scan tool manufacturer that has been in existence for over a decade. The key product development philosophies of the XTool product portfolio revolve around accessibility, attainability, and usability. The XTool product development team envisioned a product that performed all the same functions as a traditional diagnostic scan tool but with the accessibility and portability for every car owner to attain by price point. The problem this product is aimed at solving is making automotive diagnostic technology attainable to the average consumer, rather than depending on a service facility to gain insight into the vehicle’s drivability issues/faults.
This accessible device is a portable, Bluetoothenabled OBD diagnostic dongle. It connects to the OBD port and users are prompted to download an app via the App Store (iOS) or Google Play (Android) allowing a full suite of OBD diagnostics and bidirectional functionality to be performed from their personal phone or tablet.The user can identify DTCs, clear DTCs, view live data, analyze freeze frames, check I/M Readiness Monitor statuses, and perform 21 additional bidirectional special functions. All post diagnostics are documented and can be delivered via a Wi-Fi report to email. This product is extremely versatile and features an extensive coverage of European, Asian, and domestic vehicles and nine languages of multilingual interface options.
This item can be packaged and shipped compactly at only 0.25 lbs.
MSRP $150
Haresh.g@xtooltech.us or visit www.xtooltech.com.
Includes 1/4” square sockets and 1/4” hex bits.
The 11-pc 2 Way-Speed L-Handle, No. SLH21U, can be used inside the engine compartment or in a shallow or tight space. It is a unique product that allows you to push or pull the collar to attach a bit or a socket. It can also be used with a 15-degree tilt or in a solid position. The smooth rotating sleeve enables quick turning.
Vessel was commissioned to make the first licensed Phillips screwdrivers in Japan in 1950 and helped establish JIS as a worldwide measure of quality. Since then, it has played a key role as a representative of the tool manufacturing industry. Most L-key wrenches do not have a sleeve on the tool, but this item allows for quick turning and saves time.
• This item can be used with both bits and sockets without changing the tool.
• The rotating sleeve provides quick turning.
• The bits are JIS (Japanese Industrial Standards) DRIVE, designed to ensure that all four sides of the tip evenly and closely fit in the screw to require less force and reduce the risk of breakage or cam-out. This is used in combination with Vessel’s in-house standards to achieve higher precision and higher quality tips. It is designed to fit nearly every screw, including countersunk and pan head screws.
• Includes five 1/4” square sockets (8mm, 10mm, 12mm, 13mm, 14mm) and five 1/4” hex bits (+1, +2, +3, SL4, SL6)
• Speed L-Handle measures 7-3/8” long To
Run-times range from 13 hours on the low setting to 2 hours on the high setting.
The MegaStream USB is a must-have tool for automotive technicians, providing powerful, hands-free lighting for detailed inspections, diagnostics, and repairs in low-light conditions, such as:
• Under-the-hood inspections: Its ultrabright beam reaches deep into engine compartments, making it easy to spot leaks, worn belts, or loose connections.
• Undercarriage work: The powerful 1,800 lm output ensures clear visibility when working under vehicles, helping technicians locate and fix issues faster.
• Dash & interior repairs: The compact design fits easily in tight spaces, illuminating dashboards, consoles, and footwells.
• Electrical troubleshooting: The bright, focused beam allows for precise identification of wires, fuses, and connections, reducing errors and rework.
• High-performance brightness: 1,800 lm and 26,000 candela provide an ultrabright, long-range beam.
• Compact and lightweight: Small enough for everyday carry but powerful enough for professional use.
• USB-C rechargeable: Convenient charging with a 3,500mAh SL-B34 lithium-ion battery pack that can be charged inside or outside the light.
• Durable and weatherproof: IPX7 waterproof rating and 2m impact resistance tested make it ideal for tough environments.
• Three output modes: Choose between high (1,800 lm) for maximum visibility, medium (500 lm) for balanced brightness, and low (150 lm) for extended run-time, making it ideal for everything from quick, under-thehood inspections to complex repair jobs. The adjustable brightness levels allow technicians to control the intensity of the beam based on the task.
• Long-lasting performance: Up to 13 hours of run-time on low and 2 hours on high ensures technicians have reliable lighting throughout a full shift.
• Sliding head cover: Keeps the USB-C charging port protected from grease, dirt, and debris, ensuring a reliable connection and long-term durability in shop environments.
• Hands-free operation: The removable pocket clip allows technicians to attach the light to a uniform, belt, or tool cart, keeping both hands free for precision work under the hood or in tight spaces.
• Rugged construction: Built with machined aluminum alloy, a Type II MIL-Spec anodized finish and an unbreakable polycarbonate lens, this light is designed to withstand drops, impacts, and the tough conditions of an automotive repair shop.
The light ships in corrugated master cartons containing six units per master pack. Streamlight recommends hanging the individual full color graphic boxes on a peg to display on the truck. Its compact size makes it easy to store on mobile distributor trucks. Suggested placement near higher-ticket lighting products or battery accessories for upsell opportunities.
• Material: Machined aluminum alloy with Type II MIL-Spec anodized finish
• Unbreakable polycarbonate lens
• Length is 5.3” and weight is 5.4 oz. with the battery
• Light output: 1,800 lm (high), 500 lm (medium), and 150 lm (low)
• Beam distance: 322m (high), 170m (medium), 92m (low)
• Battery: 3,500mAh SL-B34 lithium-ion battery pack (rechargeable via USB-C)
• Waterproof rating: IPX7 (submersible to 1m for 30 minutes)
• Battery charges in 5 hours
• Impact resistance up to 2m
The MegaStream USB was developed to provide high-lumen brightness in a compact, rechargeable EDC flashlight. The design addresses the need for powerful illumination in a handheld light while offering flexible charging.
or email cs@streamlight.com.
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This distributor edges out the competition by honing his relationships with his customers.
By Griffin Matis, Associate Editor
Cornwell Quality Tools dealer Scott Lucas handles his route in Lancaster, Pennsylvania, making all the traditional stops at independent repair shops and dealerships alike. After working on boats for over 20 years, he was ready for a change. Now, he’s got a bustling route with customers who rely on his expertise and opinion.
“I deal with pretty much every kind of shop: car, truck, boat, body shops, performance shops, trailer shops,” he says.
In April 2021, he upgraded to a 2021 24” Peterbilt 337 that was built by Bush Specialty Vehicles. Now in his seventh year as a distributor, Lucas is still thrilled with his new truck. His previous truck was bare bones and could only hold a few people. Now, he’s able to have over a dozen customers on the truck without any problems.
Instead of constantly changing and reorganizing his inventory, Lucas plays it by ear and adjusts depending on what his customers need. Before upgrading his truck, he noticed that his customers were frequently buying knives, which he brought up to Bush.
“We sell a lot of knives, and I wanted something different than what typically comes on a truck like the screw- or bolt-in displays that are available. Then they custom-built one for me above the door.”
The pointed display works, serving double duty as a way to sell knives and as a heck of a way to welcome customers aboard.
“Actually, it’s probably my favorite part of the truck,” he says.
Of course, distributors offer so much more to their customers outside of new tools or fulfilling warranties. Lucas makes it a point to treat his customers as more than just potential sales when he makes his stops.
“Guys look forward to it, so I try to build on that. I mean, even though I’m coming to take their money, it’s like a bright spot in their day where they get to talk to somebody
different, see somebody different, even if it’s just for a few minutes,” Lucas says. “It’s just a nice break, and I try to think about that when I go talk to guys and when they come on the truck.”
Making the experience as good as possible for your customers goes beyond offering a smile and an ear to listen. Lucas focuses on what his customers need and not what he could potentially sell.
“They’ll come to you if they if they need something,” Lucas says. “They come to you and you’ll have their business if they trust you and respect you. It’s not something that needs to be pushed.”
Once that trust is established, being a distributor becomes an entirely different experience. The nerve-wracking first stops eventually turn into exciting opportunities to crack jokes and check in with some of your favorite people.
Lucas is quick to point out that his family’s support is vital. It’s one of the reasons he’s found so much success –with the freedom he has as a distributor, Lucas is able to focus on his other (more important) job: softball coach for his daughter’s travel softball team.
“I’ve got it pretty good,” Lucas says. “[Being a distributor] allows me to do the things I need to do, like doctor’s appointments, whatever other family life. I help coach my daughter’s softball team, so we travel a lot during the summer with that. I’m very fortunate that this opportunity came along.”
Scott Lucas Lancaster, Pennsylvania
Top Left- Lucas says that upgrading to a 24" truck improved his experience as much as it did for his customers. Top Right- The larger truck also gave Lucas more room for his own workspace. Middle Left- Lucas expanded his knife selection after noticing how frequently his customers needed them.
Bottom Left- Lucas' retired mother will stop by to help him restock and reorganize after he finishes his route. Bottom Right- Lucas says he makes sure his truck is always ready to welcome customers and give them the best experience possible.
Financing tools and equipment for your customers can help make the sale, but be sure you both understand what that contract entails.
Brian Fahlgren, Contributing Editor
You just found a $10,000 toolbox on Facebook Marketplace for $2,000! Too good to be true? Most likely the toolbox has a lien on it from the tool company that financed the purchase. You’d be buying a toolbox from someone who doesn’t legally own it. A couple of months prior to writing this article, I responded to a couple of, “too good to be true” toolboxes for sale on Marketplace. I contacted the sellers telling them I was very interested. I also asked if they owed a tool distributor or tool company money on the toolbox. I wasn’t surprised when I didn’t receive any correspondence back from either seller.
All four of the dominant flags (Snapon, Cornwell, Mac Tools, and Matco Tools) provide in-house financing for larger purchases. It’s common for customers to have two accounts with their tool distributor. In addition to the “handshake” or time payment account most common on tool trucks, many also have an account with the tool company’s finance department. These company-financed contracts allow for larger purchases with a longer term to allow for more affordable payments. The trade-off for lower payments means that interest charges are included with the weekly payment. These contracts also include some type of security agreement. That
means there’s a lien on the tools and equipment until the entire contract balance is paid in full. Should you opt to add another purchase at a later date, the entire balance is attached. It’s what’s known as “crossed collateral.” Simply put, if you bought a toolbox on contract and later added more tools, the entire balance is secured by each item ever purchased on the tool company’s finance program. The only way to satisfy the lien is to pay off the entire balance including the original purchase.
Most people understand if you financed an automobile, you’d have to pay off the loan before the vehicle could be sold to another party. Say you purchased a pickup and a camp trailer on the same contract. You wouldn’t be able to sell the trailer separately as it’s part of the original contract. Same had you bought a toolbox and a cart. You can’t sell the cart until the entire balance is paid.
Is it paid for? It’s the dealer’s responsibility to make sure any items to be considered for trade-in do not have a lien against them. Arguments like “But I bought that toolbox years ago,” or “I must have paid for that ages ago,” hold no weight. Unless you’ve paid the contract to a zero balance, all items still have a lien against them.
You’ll ask a number of questions to a prospective toolbox customer. Color, size, drawer configuration,
and accessories are the standard questions. But the most important question? Do you owe money on the box? This is also the point where you need to tread lightly. We as an industry haven’t done a very good job explaining to the end user the ramifications of secured loans and cross collateral. Again, the customer may honestly feel, based on the number of years since the original toolbox purchase, that they had more than paid for the toolbox. However, if the original contract has never been paid off, then all the other items purchased in the following years are still secured by the tool company.
Don’t let the fact that your customer still owes on the toolbox stop you from pursuing the sale of a new box. Check and see how much the customer still owes. In many cases, it’s still possible to salvage the sale. Paying off the customer’s debt with the competition and rolling that balance onto the contract with the sale of the new toolbox is a great way to complete the sale. It might even save the customer money on their weekly payment. In some cases, the customer could be paying a higher dollar amount from the original sale. I’ve seen a number of incidents where the new terms result in a lower payment. The best way to determine exactly what the customer owes is to have
them call the competing tool company while you’re standing next to him or her. If the numbers are acceptable to you and your customer, pay off the balance with your business credit card while the customer service rep is still on the phone. Make sure you record the transaction number, the name of the customer service rep, and any other pertinent information just in case there are any issues. Make sure your customer also has the information just in case the competing dealer has any issues with the transaction. If the customer wants to think about the deal before making the decision, be sure to have the customer find out how long the payoff balance is good. Payoff balances are usually good for a set time period.
Back when I first started on a tool truck, I’d bring a business check with all the transaction information in the memo field. I don’t know of a single successful distributor who’s not extremely competitive. There’s just something about paying off a customer’s debt with a competitor that makes the toolbox sale a little sweeter!
Whatever you do, never ignore the fact the trade-in you’re about to take may have a lien on it. In a bestcase scenario, you’ll have to return the trade-in box and reverse the sale with your customer. I can tell you with 100 percent certainty that some tool companies will demand the collateral be returned. They can bill you for the amount owed on the contract or simply come and personally take possession
of their toolbox, equipment, and/or tools. Security agreements are legal and enforceable. Take the needed steps to ensure you’ve picked up a trade-in that doesn’t have a lien against it. It can be a very embarrassing situation for both you and your customer if you don’t.
BRIAN FAHLGREN started in the tool business in 1998. Falhgren has been an employee dealer, franchised dealer, and district manager for two different flags. In 2018, he returned to the driver’s seat of his own tool truck. Providing premium service and his continuous “close to perfect” attitude, he achieved his goal of being a Top 10 dealer for Cornwell Quality Tools. He and his wife of over 44 years recently retired, moving from Oregon to the endless summers of Beverly Hills, Florida.
Hand and specialty tools cover a broad range of applications, making them a versatile addition to any technician’s toolbox. As these tools evolve to meet the needs of the modern technician, it's important that you keep your truck stocked with the latest products to keep you and your customers on the right path.
The Pin Punch Sets from Mayhew Tools are used to drive out and remove already loosened pins and keys after initial movement by a solid punch. The set is available in fractional and metric sizes, variable point sizes, and lengths for different applications. This 10-pc set features a black oxide finish for additional rust protection and is made in the U.S.
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Use to install and remove return spring on commercial trucks and trailers with air brakes with S cam design
The top claw design cups the return spring to prevent it from sliding off High carbon alloy steel is forged and heat treated for strength and durability
The K-Tool International Super Strong Ratchet 1/2” Drive, No. KTIXD3SSR, features an I-beam handle designed to handle loads up to 700 ft-lbs of torque. The I-beam will flex under extreme use without breaking. The ratchet has 72 teeth and a 5-degree swing arc. Its head can flex +/- 15 degrees. The ratchet has an additional handle extension of 19.8”, making its overall length 44.3”.
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The KNIPEX Tools 3-pc TwinGrip Pliers Set, No. 00 20 06 US4, is made up of three pliers measuring 6”, 8”, and 10” with front and side gripping capacities ranging from 1/8” to 1-1/16”. The pliers feature a slim head design for working in narrow spaces and plastic-dipped handles for increased grip. The front jaw design grips stripped screws, and the optimized side jaw provides increased force when gripping rounded, square, or hex fasteners. Each pair of pliers features push-button adjustments and a durable box-joint design. The entire set is made from oil-hardened high-grade chrome vanadium electric steel.
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The 120-Tooth Ultra Smooth Ratcheting Wrenches from Capri Tools feature a tight 3-degree swing arc for accessing fasteners in tight spaces. The ratcheting action is ultra-smooth to allow low-effort operation and reduce user hand fatigue. The wrenches are made from chromevanadium steel for corrosion resistance and extended durability, and each wrench features a slim profile and ergonomic grip for added control and performance.
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The TOUGHSERIES 18-pc Metric Combination Wrench Set from DeWalt includes wrenches featuring powerjaw technology that allows for 30 percent more torque on rounded fasteners. These wrenches have a 15-degree offset to provide access in tight spaces and long panel forging designed to maximize torque. The set comes with a convenient roll pouch for organization and portability.
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The NORA150XL from VIM Tools is a 12-point offset, flexible, reversible ratcheting wrench head that can be used with any length extension to provide the ideal length for users. The set accepts 3/8” drive extensions and flexes to 90 degrees. It is designed to solve the issue of having wrench sets in different lengths and provide a solution to storing several different-length wrenches in a toolbox. Covers sizes from 14mm to 19mm and comes in patented MAGRAILS which are low-profile magnetic socket rails.
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The STAHLWILLE Open/Box End Combination Wrench, No. 40081313, features a 15-degree offset on the ring side for easier use on flat surfaces and a thin-walled ring for working in tight spaces. It has an Anti-Slip-Drive profile with an additional recess in the middle of the tool for increased load capacity and strength without causing damage to screws and bolts. The tool also has a rounded finish for user grip and comfort even under oily conditions. It is available in imperial or metric ranging from 3/16”-2” and 6mm-60mm.
The NWS Tools Pliers Wrench, No. 166412-250, features an atramentized finish and dipped handles. The parallel jaws have a capacity of 2” and are ideally suited to gripping, holding, pressing, and bending a wide range of workpieces. A high clamping force on the wrench is due to a lever design that multiplies the force applied by hand. The push-button adjustment with fine serration helps with a quick and secure adaptation to the workpiece to be gripped. Additional features include a box joint with wide guide surfaces, finger trap protection for safe work, and micro-grinding for easy adjustment.
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The CTA Tools Torque Limiting Ratchet Wrench, No. 1444, is a 3/8” square drive wrench with a patented internal torque-limiting device, preset to 40 Nm (29.5 ft-lb). Its 11-1/2” length provides additional leverage and reach, while the soft-grip handle keeps the user comfortable on the job. The wrench has an accuracy of +/- 4 percent and is designed to precisely install oil filter housing caps without overtightening.
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The Steck Manufacturing 5-Piece Clip Lift Set, No. STC21470, is ideal for prying under tight fasteners, clips, door panels, trim, and more. The lifters feature a highpolish chrome finish, ergonomic rubber grips, and wedged tips made to be sturdy enough to hold up to professional use and thin enough to access any fasteners. The kit comes with a durable case and includes five different offsets in three sizes: 5mm, 7mm, and 13mm.
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The 23-pc 1/2” Metric Socket Set in Small SFS, No. 302301, from Sonic Tools , features the Sonic Foam System with each tool ergonomically laid out and securely in place in a chemical-resistant, laser-cut foam inlay. This set comes with a 1/2” 60-toothed quick-release ratchet, a 125mm and 250mm 1/2” extension, a 1/2” universal joint, a 3/8” x 1/2” adapter, and 18 1/2” 6-pt sockets ranging from 8mm to 32mm. The sockets and ratchets are made from chrome vanadium steel and come with Sonic Tools’ lifetime warranty.
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The Wheeler Digital F.A.T. Wrench is designed to offer precise torque settings. The wrench allows the user to apply repeatable, accurate torque settings to scope bases and rings, action screws, and more. The audible and visual indicators let the user know when the desired torque setting has been achieved. The wrench has a range of 15-100 in-lbs to aid in accurately torquing screws to recommended specifications. The Digital F.A.T. Wrench includes 10 bits made from phosphate-coated S2 tool steel hardened to 56-58 Rockwell C. The included custommolded case can store the wrench and bits when not in use.
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The GEARWRENCH 82-pc 120XP Automotive Tool Set in Foam Storage Tray, No. GWMSMBS02, is packaged in a secure and easy-to-move foam tray with a magnetic area. It includes a 120XP Next Generation Ratchet with 3/8” drive, a magnetic handle/bit holder with 1/4” drive, a magnetic bit holder socket with 1/4” drive, 37 bits, 15 nut setter bits, two extension bars, a universal joint with 1/4” drive, adapters, 1/4” drive six-point sockets and six-point deep sockets, 3/8” drive six-point sockets and six-point deep sockets, push pin pliers, pitbull pliers, three 90T 12-point combo ratcheting wrenches, and two 90T double flex GearBox ratcheting wrenches.
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The 1/4” Drive Micro Ratchet, No. 11334, from Titan Professional Tools, is made of chrome vanadium steel with a full polish finish. Its low-profile design, 6-degree sweep, and no-slip handle allow for easy maneuvering in confined areas, while a knurled thumb wheel makes one-handed tightening fast and simple. It also features a 60-tooth reversible head and detent ball for holding sockets in place. For more information, visit VehicleServicePros.com/55094031
The Ascot Supply Gasket Scrapers, Nos. 319-02080 and 319-02081, feature a 1” wide forged alloy steel blade with a chisel edge that efficiently removes remnants of old gaskets, sealants, and hardened oil and carbon deposits. The blade can be resharpened for extended usability, and each scraper uses a rugged molded plastic handle and durable steel shank for toughness and grip. The scrapers are available in lengths of 9-3/4” (No. 319-02080) and 12” (No. 319-02081).
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The 8” HL Long Nose Plier, No. 318I, from Channellock features an insulated grip with a 1000V rating. It uses Xtreme Leverage Technology to increase performance, reduce hand fatigue, and require less force than traditional high-leverage designs. The plier is made from high-carbon U.S. steel and has laser heat-treated cutting edges with crosshatch teeth for a more secure grip. The precisionmachined knife-and-anvil style cutting edge ensures perfect mating and a longer service life.
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The GripEdge Tools RPT Multi-Bit Driver Set, No. MBS132, features a unique bidirectional design for each of its bits that provides up to 50 percent more torque on new fasteners and 400 percent more torque on damaged fasteners than traditional bits, according to the company. The set includes a T-handle bit driver and a 60-tooth ratcheting screwdriver with a 12-bit storage holder inside the handle. The set consists of a wide range of bits, including tamperproof hex bits, slotted bits, spanner bits, JIS Phillips bits, and more. Each of the 126 bits is precision machined from S2 steel and features laser-etched markings for easy identification.
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Mac Tools distributor Steve Werth knows that cultivating relationships is one of the keys to success in this industry.
By Elli Carder, Assistant Editor
Werth believes in the power of running your brand: he gets all his inventory strictly from Mac Tools. Photos courtesy of Steve Werth
For 30 years, Steve Werth owned an independent carpet-cleaning company. The business did well, but after three decades, it was time for something new. So, at the end of 2020, Werth sold his business and moved into the world of tool distribution.
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“I called Mac [Tools] and, in my area, there wasn’t a [Mac] distributor,” Werth explains. “So, I said, ‘Well what’s it take to become a Mac guy?’ They sent me some literature… and about a month and a half later, I was a Mac guy.”
Werth operates his route out of Colorado, stopping at both dealerships and independent repair shops, but he does best at the smaller independents. No matter where his truck takes him, one of the biggest challenges comes when
it’s time to collect the bill. It’s a balancing act of cultivating good relationships with your customers, ones where you can loan out a tool in good faith with the promise that payment will eventually come, but also making sure that your customers don’t take advantage of that kindness and skip out on the responsibility.
“There’s going to be some that just aren’t going to pay you,” Werth says. “They’re going to run and hide, and you just have to overcome that and not let that bleed over to the guys in the shops that are honoring the agreement.”
It’s important to remember that not every customer is the same, so don’t let those bad experiences with one technician affect your relationships and trust with another. To keep those good relationships, Werth makes sure to not overpromise and to follow through on what he says he’s going to do. More than that, he tries to be personal with his customers, always carrying a smile and letting his passion for the job come across in his interactions with technicians.
“If you’re not feeling well, they see it in your demeanor,” Werth explains. “You want to stay positive and show your passion. Be excited about your tools, what you’re seeing, and hopefully they catch on and start to feel that passion.”
While difficult customers can certainly be a drag, for Werth, they don’t hold a candle to the positive aspects of being a tool distributor. This industry has allowed him to not only travel in his community and offer service to technicians, but it’s also allowed him to travel to tool shows and meet all sorts of interesting people along the way.
“There’s some you can’t get enough of and enjoy being around and then a few you hope you never see again,” Werth jokes. “It’s been a lot of fun that
way. A lot of people, lots of walks of life, but it’s always interesting.”
Werth is a strong believer in running your brand. This means he doesn’t go to outside or third-party brands and manufacturers to get his inventory, it’s all strictly Mac Tools. While this sometimes means that certain products come a little slower, it’s worth it to Werth.
For getting the word out to his customers, Werth finds that showing his customers the benefits of a certain product — how it might increase their shop’s efficiency — helps in scoring the sale. It’s also important to know the unique quirks of your customers. Perhaps one tool might not sell well at
your first stop, but it doesn’t mean you won’t have success at the next.
“Some people buy for the color,” Werth says. “Some guys like color, it’s more so the younger, newer technicians. They like seeing the colors and everything versus the older senior techs [who] just want a product that’s going to work for them to make their job easier. The million-dollar question, what’s hot and what’s not? I suppose if I knew the exact answer to that, I’d probably have ten trucks.”
Since he started on the truck, Werth has expanded his selection of tools, growing his R.B.R.T. products and focusing more on wrenches and sockets.
“It’s [about] getting the word out and letting people know what’s out there today,” Werth says.
When Werth looks to the future, he sees himself retiring someday, staying healthy, living his life as a grandpa, and spending time with his family as he gets older. For now, he’ll continue to take care of his customers and make sure he’s there when they need him. His time with Mac isn’t over yet, and he continues to mentor other distributors in the industry when he can.
Werth’s neighbor, a fellow distributor who flies under a different flag, shared some advice with him that he now offers to the distributors he mentors.
“It’s the three ups,” Werth says. “Get up, dress up, and show up every day and you’ll be successful.”
Distributors share tips and tricks for getting their truck and customers ready for the changing seasons.
By Elli Carder, Assistant Editor
No matter where your route is located, chances are you’ll deal with inclement weather at some point in your career. Hot and cold, rain and snow, and everything in between, preparing your truck can save you money and keep those wheels moving so you don’t miss a day of business if you don’t have to. We’ve compiled a list of tips from distributors to help you get your truck ready for whatever comes your way.
1Balance it out
“I’m fortunate enough to have my trucks in an enclosed, heated shop, but you need to make sure you have the appropriate tires for your climate. [In Denver], we just went through an arctic cold, so you want to make sure you treat your fuel so you can stay running. Just think ahead, prep, and if you don’t know, ask one of your technicians what you need to prep your truck.
Sometimes it’s not appropriate to go out, especially in freezing, icy rain. You could end up exposing your truck to an accident and be down for three to five months to get everything repaired again. You just have to balance it out.”
—Steve Werth, Mac Tools
“We’re pretty dry out here in St. George, [Utah], so I make sure my air conditioning and my heater are in tip-top shape. Through the winter, we check out the A/C units and make sure everything’s good, do a clean-out of filters and whatnot. Same thing with the heater. We do a run before it gets cold to make sure the heaters work. That way if there’s any repair work that’s got to be done, it can be done before you get scorched out or before it gets too cold and you don’t have a heater in the truck.”
—Gabe Felix, Cornwell Quality Tools
3 Communicate with your customers
"Now that I’m running four days a week, it’s super convenient to go, ‘Hey, we got snow on Tuesday, I’ll be around Wednesday and I’ll still get to see everybody this week.’ You have to text people if you’re going to miss them. If it’s a snow day, you have to sit down with your computer and just go through and text, ‘Do you need anything? I can come out in my 4x4.’ And if they do, they’ve got to run a payment, too. You can’t be afraid to ask for that payment if it’s missed. I’m not 100 percent perfect, but I do try to text people. I have everybody in my phone, and everybody’s on Messenger.”
—Mike Stoner, Independent
4 Setting your truck temp for your customers
“I have my heater running or my air conditioner depending on what it is, but it’s not too hot, right? [My truck] is warmer than it is outside, but not a lot because most of your guys that are working in the weather, they’re dressed for the weather. So, if it’s 75 degrees in the truck, you ain’t gonna hang out in the truck, because he’s in coveralls and his long handles. It’s hot as hell for him, so I’d probably keep it somewhere between 58 and 65 [degrees], depending on the shops that I’m visiting and what they do.”
—Tim Lawrence, Mac Tools
5 Drive mindfully
“We live in Central Oregon. We get snow and black ice, so we’re always driving in these conditions. There’s really nothing to prepare for them other than just being cautious about everybody and what you’re doing. I mean, you’re driving 24 to 25,000 lbs of equipment; it’s a lot of weight to be on the road, so you have to be mindful of that.”
—Elias Valdovinos, Cornwell Quality Tools
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