Modern Tire Dealer - July 2022 by EndeavorBusinessMedia-VehicleRepairGroup

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6/27/2022 8:15:45 AM

MTD 100 DEALERS share solutions for finding – and keeping – good people THE 2022 MTD 100 An in-depth look at the nation’s largest tire dealers

EXCLUSIVE INDUSTRY BUYERS’ GUIDE HOW TO RECESSION-PROOF YOUR BUSINESS HAS RETAIL TIRE DEMAND PEAKED?

July 2022 | Vol. 103, No. 7 | $10 | www.moderntiredealer.com

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The Industry’s Leading Publication July 2022, Volume 103, Number 7

F E AT U R E S XX

MTD 100 dealers are developing creative solutions to work around the labor shortage. They explain what’s working for them and what could work for you, starting on page 20. Photo: Virginia Tire & Auto

DEPARTMENTS 4 Editorial Six gone, a new ‘number one’ and more Five observations based on this year’s MTD 100

MTD 100 dealers share solutions for finding — and keeping — good people

Modern Tire Dealer 100

Getting better all the time

Mac’s Tire Service offers convenience and ‘comfort’

8 Industry News

New Toyo CEO sees big opportunities ‘Biggest challenge is getting supply to market’

16 Numbers That Count Relevant statistics from an industry in constant motion

18 Your Marketplace Has replacement tire sellout peaked? Economic forces continue to dampen demand

New owner of Fred’s Tire focuses on continuous improvement

24/7 service, female employees set Washington, D.C. dealership apart

6 moderntiredealer.com News and navigation tools for MTD’s website

The largest 100 independent tire dealers in the U.S.

The rules of engine diagnostics

There’s more to this service than just ‘clearing’ codes

2022 Buyers’ Guide

Association roundup

Companies serving the North American tire market

Tire dealer organizations in the U.S. and Canada

60 TEN Insights Small mistakes can add up to big losses Calculating the true cost of employee behavior

63 Business Insight How to recession-proof your business Car count, price consistency will be critical

64 Mergers and Acquisitions Meet a dealmaker Chris Garman discusses Sun Auto Tire’s M&A strategy, why the M&A market will remain hot and more

86 TPMS ON THE COVER: PHOTOS COURTESY OF VIP TIRES & AUTO, TIRE DISCOUNTERS, VIRGINIA TIRE & AUTO AND WONDERLAND TIRE

Modern Tire Dealer is a proud member of:

Round-the-clock service? Mac’s Tire in Washington D.C. offers this and more. Its owner, Pam Konde, goes into detail on page 56. Photo: Mac’s Tire Service

w w w . M o d e r n T i r e D e a l e r. c o m

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7/5/22 1:01 PM

Editorial

Six gone, a new ‘number one’ and more

FIVE OBSERVATIONS BASED ON THIS YEAR’S MTD 100 By

Mike Manges

he copy of MTD that you are holding contains the MTD That position is now held by Mavis. As of May 31, Discount Tire had 1,122 stores. Mavis had 1,146 stores. 100, our annual look at the 100 largest independent tire This time last year, Discount reported that it had 1,100 outlets dealerships in the United States, based on store count. and Mavis said it had 1,024 stores. MTD has compiled and presented this list in one form or In addition to its recent acquisition of Jack Williams Tire, Mavis another since the 1980s. The MTD 100 is probably one of our most time-consuming and picked up 165 Tuffy Tire & Auto Service Centers throughout labor-intensive projects of the year, but it’s also one of the most 14 states last December. Mavis now has a presence in 35 states. important and rewarding services that we offer. Discount Tire operates in 37 states. Discount Tire’s growth primarily comes through greenfield Great care is taken to provide an accurate snapshot of the tire construction. Mavis’ leap to the top of this year’s MTD 100 was dealer landscape, which is always in a state of flux. As I researched this year’s MTD 100, I noticed several things mainly fueled through acquisitions. that I want to share with you here. This brings me to my third observation — private equity will Number one, consolidation has taken a sizable chunk out of the continue to play a big role in the make-up of the MTD 100. MTD 100. No fewer than six large, independent tire dealerships Sun Auto Tire — which received a new majority owner, private have fallen off the list since last year. equity group Leonard Green & Partners, ATV Tire, which was the 13th largest last September — is expanding its footprint, independent tire dealership on last year’s moving into areas like the Midwest and East Coast. MTD 100, sold its 107 retail stores to Percheron Capital/Big Brand Tire & Service Percheron Capitol, the group behind Big Inc. last November. Brand Tire & Service Inc., has made some Plaza Tire Service Inc., which was numbig moves, too. ber 18 on our 2021 list, was purchased by I wouldn’t be surprised if more private Sun Auto Tire & Service Inc. in December equity firms “discover” tire dealerships — even 2021. The deal included all of Plaza Tire’s Longtime MTD 100 member Delta if inflation remains high and interest rates 75 stores. continue to climb. This is a great business to World Tire, which was based in New Jack Williams Tire Co. Inc., the 29th big- Orleans, La., sold to Sun Auto Tire & be in and outsiders realize that. last year. Delta had 17 locations gest dealership on the 2021 MTD 100, sold Service Now for my fourth observation, which is throughout Louisiana and Mississippi. its 39 retail stores and 11 distribution centers Photo: Sun Auto Tire & Service that traditional independent tire dealers aren’t to Mavis Tire Express Services Corp. two sitting on the acquisition sidelines. They’re months ago, thereby exiting the list. buying out other dealers, too. T.O. Haas Tire Co. Inc. sold its 25 retail stores that were located Business valuations remain high, credit is still plentiful and throughout Nebraska, Kansas and Iowa to Sun Auto Tire in many tire dealers have hard-earned cash to invest. December 2021. At this time last year, T.O. Haas was the 46th If you’re a tire dealer who’s looking for an off-ramp, this is problargest independent tire dealership in the U.S. ably a great time. If you’re a dealer who’s looking to expand your The 48th largest independent tire dealership on the 2021 MTD footprint and push into new areas, this also is probably a great time. 100, Action Gator Tire Stores, sold its retail locations to Mavis this For a detailed list of MTD 100 dealerships that have acquired the past January. assets of other dealerships, check out the footnotes section on page 50. And Delta World Tire Co., last year’s number 64, sold its 17 Independent tire dealers remain the dominant replacement locations to Sun Auto Tire in December 2021. tire sales channel in the U.S. market — eclipsing other channels Six longtime independents — all successful businesses and by a large margin. That’s not just my fifth observation. It’s a fact. major players in their respective markets for many decades — now MTD’s readers, including you, continue to find ways to overcome “gone” from the MTD 100. whatever obstacles that are placed in front of them. They continue to I predict we’ll see more MTD 100 members exit the business innovate and grow. And despite continued uncertainty — including over the next 12 months. the looming threat of a recession — I don’t foresee this changing. Another thing that struck me is the fact that — in terms of (OK — so that’s six observations!) ■ number of outlets, at least — Discount Tire Co. no longer holds the top spot on the MTD 100. If you have any questions or comments, please email me at mmanges@10missions.com.

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MTD July 2022

6/30/22 2:36 PM

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ModernTireDealer.com DIGITAL RESOURCES FOR THE INDEPENDENT TIRE DEALER

Stay tuned to MTD’s podcast! The Modern Tire Dealer Show is available on Stitcher, Spotify, Apple Podcasts, Google Podcasts, iHeart Radio, Amazon Music, Audible and MTD’s website. Download it today!

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MTD Mergers and Acquisitions columnist Michael McGregor once estimated that back in the 1990s, Sears Auto Centers were doing, on average, $3 million a year per store, which is equivalent to around $5 million today. Photo: Getty

Watching the moves of national players Understanding the fall of Sears Auto Centers, a once powerful name in the U.S. replacement tire world, has been difficult to really grasp. That’s why insights from those who were there help paint a fuller picture, as evidenced by the most-read article on MTD’s site this past month. Don’t forget that Amazon picked Sears as its first partner to install tires sold online and that was just four years ago. Here’s a look at the past month’s other most well-read www.moderntiredealer.com stories. 1. 2. 3. 4. 5. 6. 7. 8. 9. 10.

What happened to Sears Auto Centers? Monro will sell wholesale business to ATD Butler Tires partners with Tire Discounters to take Butler format nationwide Goodyear provides update on Cooper ‘integration’ How to deal with difficult customers Flexibility, ‘knowing limitations’ helps Robbins & Franke thrive Podcast: Why the M&A market is hotter than ever Inflation takes bite out of tire demand How to track inventory and measure turns more effectively How to develop your next generation of auto service techs

HOME OFFICE 3515 Massillon Rd., Suite 200 Uniontown, OH 44685 (330) 899-2200, fax (330) 899-2209 Website: www.moderntiredealer.com PUBLISHER Greg Smith gsmith@10missions.com (330) 899-2200, Ext. 2212 EDITORIAL Editor: Mike Manges, ext. 2213 mmanges@10missions.com Managing Editor: Joy Kopcha, ext. 2215 jkopcha@10missions.com Associate Editor: Madison Gehring, ext. 2216 mgehring@10missions.com PRODUCTION Creative Services Director: Zach Pate Art Director: Jonathan Ricketts Graphic Designer: Audrey Mundstock Production Manager: Karen Runion, ext. 2210 krunion@10missions.com MARKETING STRATEGISTS Bob Marinez bmarinez@10missions.com (330) 899-2200, ext. 2217 Marianne Dyal mdyal@10missions.com (706) 344-1388 Dan Thornton dthornton@10missions.com (734) 676-9135 Sean Thornton sthornton@10missions.com (269) 499-0257 Kyle Shaw kshaw@10missions.com (651) 846-9490 Martha Severson mseverson@10missions.com (651) 846-9452 Chad Hjellming chjellming@10missions.com (651) 846-9463 MTD READER ADVISORY BOARD Rick Benton, Black’s Tire Service Inc. Jessica Palanjian Rankin, Grand Prix Performance John McCarthy Jr., McCarthy Tire Service Co. Inc. Jamie Ward, Tire Discounters Inc. CUSTOMER/SUBSCRIPTION SERVICE (800) 260-0562 subscriptions@moderntiredealer.com EXECUTIVE OFFICE 571 Snelling Ave. N. St. Paul, MN 55104 (651) 224-6207 CORPORATE OFFICERS Vice President: Chris Messer

Modern Tire Dealer (ISSN: 0026-8496) is published monthly by 10 Missions Media, LLC, 571 Snelling Ave N, St. Paul, MN 55104-1804. Copyright © 2022 by 10 Missions Media, LLC. All rights reserved. Modern Tire Dealer content may not be photocopied, reproduced, or redistributed without the consent of the publisher. Periodicals postage paid at St Paul, MN and additional mailing offices. POSTMASTERS Send address changes to: Modern Tire Dealer, 571 Snelling Ave N, St. Paul, MN 55104.

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MTD July 2022

7/5/22 1:01 PM

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Industry News

New Toyo CEO sees big opportunities ‘BIGGEST CHALLENGE IS GETTING SUPPLY TO MARKET’

ichael Graber, the recently named president and CEO of Toyo Tire U.S.A. Corp., says there is high demand for his company’s products. “Our distributors and dealers are asking for more supply and are very optimistic about 2022.” Graber discusses how Toyo plans to meet heightened levels of demand — plus other opportunities the company is pursuing — in this MTD interview.

MTD: Can you describe the performance of Toyo’s overall business in 2021 and during the first half of 2022? What were the bright spots? What have the challenges been? Has Toyo’s business rebounded to pre-pandemic levels? What are you hearing from tire dealers?

four factories supplying tires to the U.S. have increased output to keep up with the unprecedented demand. We are excited for the opening of our passenger and light truck factory in Serbia later this year and expect our fill rates to consistently improve through 2022 and into 2023. We have seen some easing of the ocean freight bottlenecks recently and hope that trend continues. MTD: Can you bring us up to speed on Toyo’s plans to ramp up capacity — and invest in — the Georgia plant? Did the pandemic slow this down or are things proceeding according to the company’s original plans?

Graber: 2021 was a successful year for our business, posting year-over-year unit sales growth and exceeding our targets on revenue and profit. So far in 2022, we are off to a good start and see demand rising for our tires. Our business has continued to exceed pre-pandemic levels and we continue to invest in new and innovative product developments. Our distributors and dealers are asking for more supply and are very optimistic about 2022.

Graber: As mentioned, we have a new factory in Serbia coming online later in 2022. The new plant will provide much-needed supply to the U.S. market and allow us to improve efficiency worldwide. We have continued to invest in White, Ga., with a focus on the North American market.

MTD: How would you describe the current state of Toyo’s passenger and light truck tire supply coming out of its plant in White, Ga.? How about the supply of Toyo commercial truck tires coming out of Japan? How would you describe Toyo’s fill rates right now?

Graber: We certainly see the EV market as a central growth area for Toyo. Our new product development team has been working on our EV product strategy across applications. The market will continue to grow and we are working on innovative new products in the EV segment.

Graber: We have certainly faced the same supply challenges as our competitors due to increased demand and the well-documented stresses on the system. Improving our fill rates to the dealer channel is a central focus of the entire organization and (Toyo’s)

MTD: What are Toyo’s biggest growth opportunities in North America? And what role will Toyo’s tire dealer channel play in that growth?

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MTD: Right now, electric vehicles (EVs) are a small part of the overall North American car parc. What opportunities exist there for Toyo?

Graber: As mentioned, the continued

“We steadfastly believe in listening to our dealers and responding with products and programs to help them be successful,” says Michael Graber, recently appointed CEO of Toyo Tire U.S.A. Corp. Photo: Toyo Tire U.S.A. Corp.

growth of EVs is a huge opportunity. We are also focused on the commercial segment, both in TBR products and light truck last-mile delivery applications. Besides the emerging segments, we intend to maintain our position in non-commercial light truck applications by evolving the Open Country product line. In all segments, our dealer partners are critical to growing our brand. We steadfastly believe in listening to our dealers and responding with products and programs to help them be successful. MTD: What’s the biggest challenge facing Toyo at the moment? What can tire dealers expect to see from Toyo during the rest of 2022 and into the new year? Graber: Our biggest challenge is getting more supply to the market. The consistent message we hear (from customers) is “get us more tires.” We hear them and we are committed to improving fill rates, increasing supply and constantly improving our value to their businesses. This will continue through 2022 and beyond. MTD July 2022

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6/27/2022 9:48:24 AM

Industry News

Average vehicle age increases for fifth year

Bites Monro completes sale Monro Inc. says it has completed the sale of its wholesale tire and distribution assets, which operated under the Tires Now banner, to American Tire Distributors Inc. (ATD). The $105 million deal includes seven wholesale distribution centers formerly operated by Monro. As part of the agreement, ATD will distribute tires to Monro stores.

Brison leaves Hankook Hankook Tire North America President Curtis Brison left the company on July 1. Sooil Lee, CEO of parent company, Hankook Tire & Technology, will serve as interim president. Brison was named president of Hankook Tire North America in January 2022.

Goodyear recalls RV tires Goodyear Tire & Rubber Co. is recalling certain G159 RV tires in size 275/70R22.5 due to concerns that the tires are defective and that the tread may separate from the tire. The recall potentially affects 173,237 tires produced between Feb. 1, 1996 through Jan. 31, 2003, though it’s unknown how many of the tires remain in use.

TireConnect offers referrals Bridgestone Americas Inc. has added a function that will enable direct referrals from its consumer websites to more than 900 Bridgestone TireConnect-affiliated dealers. Customers will be able to obtain a quote, request an appointment or buy tires online from any TireConnect dealer directly from the Bridgestone and Firestone websites.

he average age of light vehicles in operation in the United States has risen to 12.2 years, marking the fifth straight year the average vehicle age has increased. The data, from S&P Global Mobility — formerly the automotive team at IHS Markit — marks another all-time high for the average vehicle age. And it came as the size of the country’s vehicle fleet recovered The latest data from S&P Global Mobility and added nearly 3.5 million units. shows good trends for tire dealers — S&P Global Mobility says the primary older vehicles that will need service, plus causes of this year’s average vehicle age vehicle miles traveled trends are returning increase are related to the global microchip to pre-pandemic levels. Photo: S&P Global Mobility shortage, combined with continuing supply chain and inventory challenges. With chip supply shortages, new carmakers continue to struggle to ramp up vehicle production. According to the report, “The constrained supply of new cars and light trucks, amid a strong demand for personal transportation, could have influenced consumers to continue operating their existing vehicles longer, as inventory levels for both new and used vehicles were depleted across the industry.” Those same supply chain constraints have also led to a decrease in vehicle “scrappage,” which measures the number of vehicles leaving the vehicle population. “The scrappage volume for the prior year stood at over 11 million and scrappage rate as a percent of vehicles on the road was just 4.2% of the vehicles in operation — the lowest annual rate in the past two decades.” Compare that to the scrappage rate from the previous year, which was more than 15 million units, the highest volume in two decades. At 5.6%, it was the second-highest scrappage rate recorded. As S&P Global Mobility notes, this adds up to “growing business potential for the aftermarket segment.” At the same time, vehicle miles traveled have returned to pre-pandemic levels. In 2021, miles increased by more than 10%. Light vehicles in the U.S. averaged more than 12,300 miles traveled in 2021. Similar figures are expected for 2022.

Bauer Built supports students Bauer Built Inc. has recognized four high school seniors with $1,500 scholarships and the G. F. “Sam” and Ethel V. Bauer/Bauer Built Inc. Scholarship Award. Since 1994, Bauer Built has awarded $144,000 in scholarships to the children or grandchildren of its employees.

Heintschel joins Marangoni Texarkana, Texas-based Heintschel Truck Tire Center has joined the Marangoni retread network. Dealership President Garry Heintschel says Marangoni offers “a premium product, Ringtread,” and is “very well-positioned in the market.” Heintschel Tire also offers Pre-Q Galgo products.

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Tariffs on OTR tires from India will remain

ive years after the implementation of tariffs on OTR tires from India, the U.S. Department of Commerce says it is maintaining the rates set in 2017. That means Indian OTR tire producers and companies that import OTR tires from India will continue to pay countervailing tariffs assigned five years ago. Those rates range from 5.36% for Balkrishna Industries Ltd. (BKT) to 4.72% for ATC Tires Private Ltd. Tariffs are automatically reviewed five years after they’re initially implemented. The process is called a “sunset review.” Parties who have a stake in a particular industry and tariff are given time to request a formal review. In this instance, two parties made that request — Titan International LLC which produces similar products domestically, and the government of India. No tiremakers in India asked for a review. Without the tire producers on board, the Department of Commerce then conducts a smaller-scale review, called an expedited review. The purpose of this review is to determine whether tariffs are still needed to protect the domestic industry. And in this instance, the Department of Commerce has said yes. MTD July 2022

6/29/22 3:48 PM

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6/22/2022 1:27:59 PM

Industry News

Butler Tires to go national with Tire Discounters

Bites Continental has TPMS tips Continental is launching a national public service campaign to make sure tire dealerships and service facilities are aware they need to keep tire pressure monitoring system tools updated so they can service all vehicle makes and models and ensure trouble-free, profitable tire services.

Hankook opens test track Hankook Tire & Technology opened its new proving ground in South Korea. Hankook now has 13 testing tracks. The tiremaker says the new facility will serve as the research and development facility “for Hankook’s most advanced products” of the future.

Pirelli doubled EV approvals Pirelli & Cie SpA more than doubled its total number of tire approvals on electric and hybrid vehicles last year. Pirelli says automakers across the globe have responded positively to the launch of the company’s Elect EV tire line.

CEAT sponsors rodeos CEAT Specialty Tires Ltd. is sponsoring rodeo events across America to promote CEAT brand tires to farmers. The ag tire supplier is the official tire sponsor and exclusive category event and broadcast partner of the World Champions Rodeo Alliance, Women’s Rodeo World Championship and the National High School Rodeo Association.

Hunter offers consumables In addition to selling consumable parts for equipment through its network of representatives, Hunter Engineering Co. is now offering more than 150 commonly ordered wear items through its website.

tlanta, Ga.-based Butler Tires and Wheels has formed a partnership with Tire Discounters Inc. that will bring Butler’s “ultra-high performance and wheel centers to cities around the nation.” Butler will continue to serve the greater Atlanta area, but “powered by Tire Discounters,” the dealership’s reach “will expand further, providing a greater footprint, depth of product and even more service offerings,” according to Butler officials. The agreement with Cincin- Butler Tires and Wheels has four stores in the nati, Ohio-based Tire Discount- Atlanta market and plans to take its ultra-high performance tire-focused business model nationers, which has more than 170 wide with the help of Tire Discounters. locations, “will increase Butler’s Photo: Butler Tires and Wheels accessibility nationwide, allowing customers all around the nation to get ‘Butlerized.’” Founded in 1979, Butler specializes in ultra-high performance tires, custom wheels and vehicle customization. It currently has four locations in the Atlanta area — in Marietta, Austell, Buckhead and Alpharetta. “Finding a like-minded company with the same values and unwavering commitment to quality and service was no easy task,” says Craig Dobrin, vice president of operations for Butler. “I’m excited for what’s to come and couldn’t be happier to be expanding alongside my partners Dani Freedman, vice president of marketing, and Gary Port, vice president of sales, for Butler. “Atlanta has been our home for more than 40 years and will continue to be, but our team felt it was time to share our offering with the nation. This partnership with an industry leader like Tire Discounters builds on our ambition to become a leading source to fuel America’s demand for high-performance tires, wheels and accessories.” Anna Wood, Tire Discounters’ managing director, says Butler “is a natural alignment.” “This partnership opens an incredible number of possibilities for what we can do together,” says Jamie Ward, Tire Discounters’ president and CEO. “We are looking forward to bringing the Butler experience to our customers and others across the nation.”

TireHub names VP TireHub LLC has named Grant Dismore its vice president of operations. He previously held executive roles with Interstate Batteries, the Dr. Pepper Snapple Group and Cadbury Schweppes.

Gas prices hurt drivers Nearly 80% of respondents to Hankook Tire North America’s Hankook Tire Gauge Index indicate high gas prices are now impacting their daily driving. More than 50% reported driving less in the last 30 days due to fuel prices.

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Pricing actions continue

he second half of 2022 has begun with another round of hikes. On July 1, at least three tire manufacturers implemented new prices. Bridgestone Americas Inc. raised consumer tire prices by up to 10%. Sumitomo Rubber North America Inc. levied an increase on both retail and commercial tires, but didn’t specify the amount of its latest hike. And Goodyear Tire & Rubber Co. increased prices of both its consumer and commercial tires. Consumer tires were slated to increase by up to 10%, while prices of commercial tires were to go up by up to 6%. Goodyear officials say the increases cover its Goodyear and Cooper product portfolios. MTD July 2022

6/29/22 3:49 PM

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6/22/2022 1:31:51 PM

Industry News

Bites Tiger Cats pick Hercules American Tire Distributors Inc.’s Hercules brand will continue as the official tire of the Canadian Football League’s Hamilton (Ontario) Tiger Cats and Tim Hortons Field, the team’s stadium.

Mohawk joins Myers Myers Industries Inc. has acquired the assets of Mohawk Rubber Sales of New England Inc. Founded in 1932, Mohawk is based in Hingham, Mass. The company will be integrated into Myers’ distribution business unit.

Aftermarket growing 8.5% The Joint Channel Forecast Model, presented by the Auto Care Association and the Automotive Aftermarket Suppliers Association, says total U.S. light duty automotive aftermarket sales are projected to increase 8.5% in 2022, totaling $356.5 billion.

Paul Fiore is retiring Paul Fiore, senior director of government affairs for the Auto Care Association, will retire at the end of August. A 45-year veteran of the automotive industry, Fiore joined the group in 2011 as director of government affairs. Prior to that, Fiore was director of government and business relations for the Tire Industry Association.

Yokohama’s MacMaster dies Jim MacMaster, former executive vice president and chief operating officer of Yokohama Tire Corp. (YTC), died June 14 at the age of 75. MacMaster joined YTC in 1981. During his tenure, the company grew its annual sales from $30 million to nearly $1 billion. MacMaster retired from YTC in 2010. He also served as chairman of the Rubber Manufacturers Association for two years.

AACF’s Schlenger has died Don Schlenger, co-founder and chairman emeritus of the Automotive Aftermarket Charitable Foundation (AACF), died on May 15. The foundation said though retired, he remained involved with the foundation up until his 101st birthday on May 9.

Dealer George Baird has died George Baird, the co-founder, owner and president of Baird & Rudolph Tire Co. in Malvern, Pa., died on April 15 at the age of 70.

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J.D. Power ranks tire retailers

n the J.D. Power 2022 U.S. Aftermarket Service Index Study, Bridgestone Americas Inc.’s Tires Plus chain took the top spot in the tire replacement category, registering a score of 835 on a 1,000-point scale. J.D. Power says it determines scores based on seven metrics: ease of scheduling, fairness of charges, service advisor courtesy, senior advisor performance, service facility, time to complete service and quality of work. The research company includes indepen- Bridgestone Americas Inc.’s Tires Plus dent tire dealerships, tire manufacturer-owned chain took the top spot in the latest study of tire retailers by J.D. Power. chains, franchise operations, warehouse clubs Photo: Bridgestone Americas and mass merchandisers in the tire portion of its study. Here’s how other tire retailers ranked this year, with their scores listed in parentheses: Discount Tire (834); Firestone Complete Auto Care (813); Midas (811); Goodyear Tire & Auto Service (809); Jiffy Lube (808); Les Schwab Tire Centers (806); National Tire & BatteryNTB (801); Pep Boys (796); Costco (789); Big O Tires (779); Walmart (772); Mavis (762) Companies that sell tires comprised nine of the 12 chains listed in J.D. Power’s “full service maintenance and repair” category. They include Goodyear Tire & Auto Service (816 points); Discount Tire (813 points); Midas (805 points); Firestone Complete Auto Care (795 points); Pep Boys — Manny, Moe & Jack (783); NTB (777); Tires Plus (777); Big O Tires (771): and Mavis (760).

K&M Tire has acquired Midtown Tire

&M Tire Inc. has bought Midtown Tire, a tire wholesaler based in Rochester, N.Y. K&M began operating from the company’s warehouse on May 23. “We’ve had a growing interest in expanding our distribution footprint within the New York market,” says K&M Tire President Cheryl Gossard. K&M Tire operates 32 distribution centers across the U.S. and sells more than 50 brands of tires that cover passenger, light truck, commercial, farm and other segments.

Point S USA invests in new Memphis site Later this year, Point S tire dealers near Memphis, Tenn., will have access to a new, larger warehouse that will also serve as the home base for a new regional headquarters for Point S USA. The new space will provide five times the amount of storage capacity as the group’s existing Memphis warehouses. Point S first entered Memphis and the Midwest through a partnership with another distributor at the end of 2017. Point S eventually bought that distribution company. The group says it now has more than 20 dealers who utilize the Memphis distribution hub “as their primary supply point.” With a larger warehouse, the cooperative will be able to make a “significant investment” in its inventory of truck, OTR, farm and passenger and light truck tires. Point S USA says those larger tire sizes are a “strong component” of its overall business and the capacity to hold them was limited in previous locations. (Point S has been working from two nearby warehouses. ■ MTD July 2022

6/29/22 3:49 PM

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15_YOKOHAMA OHT_0722.indd 15

6/22/2022 1:34:56 PM

NumbersThatCount

Relevant statistics from an industry in constant motion

$600

Average consumer cost of a vehicle repair in 2021 after hitting a pothole. SOURCE: AAA

Photo: Getty

48,000

Number of technicians who completed post secondary programs in 2020.

31%

Percent of total vehicles for model year 2020 that were sedans and wagons.

SOURCE: TECHFORCE FOUNDATION

SOURCE: WWW.EPA.GOV

Photo: MTD

Photo: Toyota

480,000

Fewer light vehicles expected to be produced for the North American market in 2022 due to disruptions from war in Ukraine.

1,387

Number of warehouse club locations in the U.S. in 2021.

SOURCE: IHS MARKIT

SOURCE: MTD 2022 FACTS ISSUE

Photo: BMW

Photo: Sam’s Club

02_MTD_News-Numbers.indd 16

MTD July 2022

7/4/22 2:33 PM

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5/31/22 10:54 AM

6/27/2022 8:18:34 AM

Yo u r M a r k e t p l a c e

Has replacement tire sellout peaked? By

John Healy

ECONOMIC FORCES CONTINUE TO DAMPEN DEMAND

ecent tire dealer commentary suggests that demand for passenger and light truck tires fell on a net basis versus May 2021. The net number of respondents to our latest survey who indicated they observed positive demand for replacement consumer tires during May 2022 was minus-33%. By contrast, that number was up by 30% just four months ago. In recent columns, we indicated that tax refund payments had lagged previous years and mentioned that there may be a near-term tailwind in replacement tire sales given these historically delayed refunds. It appears that this scenario has not come to fruition. We note that through May 20, 74% of tax refunds had been issued compared to May 2019, when all tax refunds were issued at the start of that month. The delayed refund payments were not enough to help drive higher unit volume, while tire manufacturer price hikes and inflationary pressures in the broader economy worked to dampen consumer tire spending. Drilling down further, our recent check-in with tire dealers leave us with the view that retail sellout trends have slowed and turned lower year-over-year compared to levels observed during May 2021. Looking more closely at volume during May 2022, we note that no surveyed geographic region experienced year-over-year growth. The Southwest region achieved the strongest performance, but was flat. The Southeast region performed the worst on

a year-over-year basis. We believe that the overall impact of inflation on consumers and pricing actions from tire manufacturers have been the main headwinds recently.

TIER EQUALITY

In an interesting twist, our recent survey of tire dealers indicates that tier-one, tier-two and tier-three tires and brands were in equal demand during May 2022, after tier-one tires took the top spot the previous month. From a high-level view, we believe these tier preference results represent an anomaly and are indicative of the current environment’s volatility, as this scenario is atypical from our historical survey results. We feel this equal level of demand across all three tiers is telling of the health of the consumer across income classes, as inflation is pushing some consumers toward tier-three products, while others in higher income brackets continue to show a preference for more expensive tires.. Over the long run, we believe that more consumers will shift back to tier-two products as they try to strike a balance between performance and value.

RAWS CONTINUE TO RISE

Examining raw material costs, the basket of raw materials needed to produce a common consumer replacement tire rose 33.2% on a year-over-year basis in May 2022 and also slightly increased by 3% on a sequential basis from the prior month. This continues the trend of increasing raw material price

Snapshot of Dealers’ PLT Tire Volumes (Year-Over-Year Change) Mar-21

Apr-21

May-21

Mar-21

Apr-21

May-21

Average

Increase

67%

83%

34%

60%

17%

41%

Flat

11%

33%

10%

17%

33%

27%

Decline

22%

17%

33%

30%

66%

50%

32%

Total

100%

SOURCE: NORTHCOAST RESEARCH ESTIMATES

02_MTD_News-Numbers.indd 18

inputs on a year-over-year basis that started at the beginning of 2021. Holding current prices flat would yield a 32.9% year-over-year increase in raw material input costs — up 6.1% from the same period last year. We note that carbon black has seen its price increase on a year-over-year basis for 17 consecutive months, with May posting a 61.6% increase — slightly less than the 66.3% increase that was observed in April 2022, which was the largest carbon black price hike recorded since 2005. Geopolitical instability continues to drive up the price of oil, with May 2022 registering a 66.2% jump. The price of tire reinforcement items continue their upward trend, with a recent year-over-year increase of 39.2%. Meanwhile, the price of synthetic rubber increased 16.8% on a year-over-year basis in May 2022, down just 1% from prices seen during the previous month. And natural rubber prices fell 1.5% on a year-over-year basis.

PAIN AT THE PUMP

We also track miles driven and note that May 2022 showed a 2.7% year-over-year decline in our miles driven momentum index. This compares to a 1% year-over-year drop in April 2022. We feel that sustained pain at the pump — coupled with rising inflation in all areas of consumer spending — is beginning to negatively impact miles driven. We recently noted that pre-pandemic vehicle miles traveled trends showed only five periods during the previous decade in which miles traveled fell for five or more consecutive weeks. This type of decline typically indicates a bottoming-out of our index and that appeared to prove true as May 2022 showed lumpy miles driven trends. ■ John Healy is a managing director and research analyst with Northcoast Research Holdings LLC, based in Cleveland. Healy covers a variety of subsectors of the automotive industry.

MTD July 2022

6/30/22 2:42 PM

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6/22/2022 1:34:08 PM

Modern Tire Dealer 100

MTD 100 dealers share solutions for finding – and keeping – good people By

Mike Manges

abor shortage. Shallow talent pool. Lack of qualified applicants. Whatever you want to call it, finding good help is arguably the biggest challenge facing independent tire dealers today. And the largest tire dealerships in the United States are not immune to this problem. In fact, when asked to cite their most significant challenge, many respondents to MTD’s recent survey of the 100 biggest independent tire dealerships in the U.S. — the same survey that’s used to help compile this year’s MTD 100, which starts on page 34 — cited employee recruitment as their most pressing dilemma. Why is this and what are dealers doing to work around the problem? Just as importantly, what are they doing to hang onto the good help they’ve found? “We continue to grow our staff, but we can’t grow fast enough to keep up Top executives from some of the country’s largest with demand,” says Tim Winkeler, CEO and president of VIP Tires & Service. tire dealerships share their strategies in this MTD Photo: VIP Tires & Service exclusive. Some are feeling the pressure more acutely than others. But all are working on — and have implemented — We’ve consistently been running 20%-plus comp store sales increases and you (need) to have a lot more people if you’re successful solutions, which they candidly discuss. going to run those increases. Tim Winkeler, CEO and president of VIP Tires & Service: “We’ve “At the same time, demand is strong. Some of our shops are been pretty successful in terms of recruiting and improving not as busy as others. But the number of people moving into our (employee) retention. We’ve added significantly to our Maine, New Hampshire and Vermont is at an all-time high. headcount in the last two years. The storyline for us goes back As that demand continues to increase, it’s been tough for us to to the COVID-19 shutdown two years ago. We didn’t do any keep ahead of staffing. layoffs. We didn’t do furloughs. We didn’t cut anybody’s hours. “So that has resulted in stores that have historically booked And because of that, our recruitment efforts were very fruitful appointments out two or three days now booking out a week or sometimes longer than a week. We have every appointment because we had a good story to tell. full for several days going forward. That’s one of our challenges “In late-2020 and early-2021, we opened another six stores and obviously with that comes the challenge of staffing new right now. The demand environment is so high, we absolutely stores and going into new markets and recruiting people. Now need to bring more talent in. We continue to grow our staff, but that those stores have been open, they’re adding to our growth. we can’t grow fast enough to keep up with demand.”

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MTD July 2022

6/30/22 2:44 PM

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6/27/2022 8:13:57 AM

Modern Tire Dealer 100

“One thing we’ve come up with is easier, faster pre-employment drug screening,” says John McCarthy Jr., president of McCarthy Tire Service Co. Inc. “We’ve transitioned to rapid testing when we can — just like a rapid test for COVID-19.” Photo: MTD

John McCarthy Jr., president, McCarthy Tire Service Co. Inc.: “Since

“One of the last things we’re doing is an expanded referral March 2020, when COVID-19 first hit, it’s been a challenge. But bonus program. If they can bring us names and these people to say we were fully staffed before that, we couldn’t say that. It’s work out, (our employees) get a bonus. been going on longer, but it got much worse when COVID-19 “We also just increased our portion of our 401(k). Our hourly rates are very competitive. And creating a good work culture (is hit. It’s tough to find people. key.) You can have the best pay, but if you don’t have the right “One thing we’ve done is we’ve expanded our recruiting team. We’ve added another full-time recruiter so we now culture, people in this day and age will not be interested in have three full time recruiters who do nothing but find talstaying. You’re more of a coach these days than you are a boss.” ent for our locations. They do a great job. They’re so enthusiastic Walt Dealtrey, CEO and president and into it that it’s really made a of Service Tire Truck Centers Inc.: “Whether it’s the tire business or difference recently. ‘We’re finding, especially with “One thing we’ve come up with is the restaurant down the street, younger people, that time is almost easier, faster pre-employment drug where people are and how they’re screening. We’ve transitioned to rapid affording to fill up their gas tanks more important than money.’ — testing when we can — just like a and buy food … I don’t understand Carson Wright, executive vice presirapid test for COVID-19. Before, we’d what’s different today versus three hire somebody and call a place to set years ago. There are markets we’re dent, Nebraskaland Tire, Kansasland a screen up. They’d give you a date in where we are fine, but there are Tire and Coloradoland Tire. three days out and that person would others where it’s stupidly dificult to find another job in the meantime find anybody to even apply. and we’d lose them. So where appropriate, we do a rapid test and “Certainly the retread plant operators and service techs are will have an answer back within 15 minutes. We can give (the the hardest to hire and retain. The part of the world we live new hire) a start date right at that time. We expedite the process. in — the Northeast — is warehouse central, where there’s mil“Another thing we do is what we call fast reaction to candilions of square feet after millions of square feet of warehouses dates. People are usually contacted the day they apply if they’re advertising $25 an hour to operate a forklift as opposed to qualified. We want to get right back to them. changing a truck tire. “Another thing is our social media push — getting the word “At the end of the day, we’re paying more. It’s hard to lower out that we’re hiring. And another thing is onsite job fairs. We’ve somebody’s wages once you’ve raised them. done a few and have gotten some good feedback. We’re doing “Ten years ago, I thought finding people was really hard, but it’s nowhere close to today. them ourselves. Our own recruiting staff runs it.

03_MTD_MTD100_Story.indd 22

MTD July 2022

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6/27/2022 8:12:56 AM

Modern Tire Dealer 100 “Unless the economy comes to a grinding halt, I’m not sure where we will be.” Carson Wright, executive vice president, Nebraskaland Tire, Kansasland Tire and Coloradoland Tire: “The biggest problem is

“For the most part, we’re at a five-day work week. Everybody’s salary has gone up. We’ve increased our training to bring the caliber of the people we have up to a higher standard — (enabling) them to do different types of jobs. And the way things are changing, that’s going to be more and more necessary with advancements in technology on newer cars.”

getting people to apply. We’re on all the job boards. We really stress word of mouth. “Typically, auto techs and tire techs run Beth Barron, CEO of Chabill’s Tire & Auto Service: in the same circles. We’ll pay a guy a couple “It’s been a rough road here — more so it seems of hundred dollars if he brings in a friend in the last six to eight months. In our area. and that (person) stays with us for at least 60 we’re fighting (the impact of Hurricane Ida.) days. We’ve raised everybody’s pay a little bit. It came through last August, with a bunch of We’ve beefed up our commission structure. people displaced, so there are less people in We’re offering recruiting bonuses. the workforce than prior to the storm. “We’re finding, especially with younger “It’s mostly entry-level and general service people, that time is almost more important techs we’re looking for. I think some of it than money. They don’t want to work six days has to do with kids coming out of school a week. They want a lighter schedule. They who are not interested in pursuing the trade want that extra family time off. Working until 6 professions. Trade school enrollment is down p.m. on Saturday is not what they’re after. And in Louisiana. they’ll let you know that up front. We try to “The other side of it is our business is work around (their) schedules as best we can. really good and we need more people than “We’ve never considered a seven-day week. we ever have needed to keep up with demand. We’ve never opened on Sundays and never “At the end of the day, we’re It’s a good problem to have, but finding good will. But our stores are still open on Saturdays paying more,” says Walt Dealtrey, applicants remains difficult. for varying amounts of time, depending on CEO and president of Service Tire “We’re doing things to try to attract people the market we’re in. Some stores are open Truck Centers Inc. “It’s hard to to our business. We went to a five-day work lower somebody’s wages once from 7:30 to 6 and others can close as early you’ve raised them.” week. I had someone come to work for us who as noon — especially in smaller towns, where Photo: Service Tire Truck Centers said the main reason he applied is because he there’s not a lot of competition. We’ll take care likes the five-day work week. From a retention of customers and close up early, if we can. perspective, I think it’s helped us to a greater degree. We’ve always “People have always been the biggest factor in whether a had turnover in entry-level positions. But for other positions location succeeds or struggles and if you get that right person — management, service advisors and technicians — I think it has helped us a lot. And it helps with morale — knowing they’re in, you can turn a place around immediately. “Right now, (recruitment) is definitely a challenge and might working really hard for five days and having those two days off. be as bad as it’s ever been.” “I think employees are different now — especially young people coming into the workforce. Things that are important to them are not the same things that were important to the older generation. Some don’t care as much about money, Some ‘We’re working with high schools and trade care more about time off and feeling that they are appreciated. “Different things motivate different people. And I think schools to find people.’ — John Marshall, things are shifting and changing. That’s why we’re trying to vice president, Grismer Tire Co. provide more in terms of employee benefits and recognition. Employees are the lifeblood of our business and it is important John Marshall, vice president of Grismer Tire Co.: “The last couple that they are well-compensated and feel valued.” of months, (the labor shortage) has gotten slightly better, but that’s very slight. The main thing we’re fighting is trying to get Julie Homes, co-CEO of Virginia Tire & Auto: “I feel that a lot of enough tradespeople — specifically technicians. The whole people have left our industry and a lot of opportunities that industry is being hit with the fact that a lot of technicians maybe weren’t open to certain people have opened up in other presently in the business are retiring and not enough young industries. So people are getting new opportunities they haven’t people are getting into it. had before — taking them out of our industry. “We’re working with high schools and trade schools to find “We still get applicants, but have a challenge where people people and we’re doing quite a bit more in-house training. But it’s will take a position and not show up after day one or will only a struggle. It’s getting harder because everybody is after the same work for an hour. There’s a lot of ghosting that goes on. It pool. Our direct competition is faced with the same problem. happens all the time. Car dealers are faced with it. Nobody has a solution. I believe “We’ve returned to some of our old hiring standards. We’re it’s something we will fight for quite awhile. But on the other saying no to perpetual job jumpers who hold jobs for two or side of the coin, I guess you could say that’s capitalism at its best. three months.

03_MTD_MTD100_Story.indd 24

MTD July 2022

7/5/22 1:02 PM

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6/30/22 8:58 PM

Modern Tire Dealer 100 Market forces push dealers into uncharted waters Top execs discuss tough decisions they’re making The labor shortage is a near-universal problem. But tire dealers are grappling with other challenges, too. Jamie Ward, CEO and president of Cincinnati, Ohio-based Tire Discounters Inc., cites supply chain complications as a major problem. “We’ve always been agnostic when it comes to waving a specific flag or banner,” he says. “We’ve always tried to have direct programs with all of the manufacturers — oftentimes container programs, where the tires come straight to our warehouses. “For us, the challenge has been container shortages. It’s been expensive, whether it relates to what the per-can costs are — having a (container) unloaded in Los Angeles and transported to our warehouse in Cincinnati or another warehouse. “The costs have been a killer. The delays have been a killer. We’ve been seeing poor fill rates. But we outpace that by over-work and also by looking at (different) brands to fill in when others have fallen short. “The problem is, we have certain agreements with certain vendors for commitments at certain volumes. In order for a new supplier to come in, they’re going to have to be able to fulfill those volumes. If they can’t come in strong enough -—with enough of their inventory — we can’t do a deal with them. “There was a brand a few years ago that tried changing its program and we said, ‘Sorry, we’re going to have to let you go.’ It was really disappointing because it’s a brand we had done a lot of business with for a long time.” Ward says Tire Discounters has had to raise its own prices in response to the escalating cost of new tires and other items necessary for operation. “The average cost of goods has skyrocketed with all the price increases (tiremakers) have been pushing out. And it’s not just that. Every single piece of business has spiked from a cost standpoint. We’ve been forced to seriously look at our pricing and raise prices as necessary. That’s a critical part of survival right now. “We’ve seen supply chain shortages before. We’ve seen rising prices before. We’ve seen all kinds of things. But this year, we’re seeing it all — every single piece coming at us. All the darts are (hitting) at once. We’re succeeding, but it’s been a bear.” Don Mead, CEO of Callaghan Tire, which is based in Bradenton, Fla., says supply has been “a huge challenge. But our team has done a great job and we’ve received great support from our suppliers.” Inflation has put pressure on daily operations, says Mead. “We’re getting price increases every three months. This year, in some categories, it’s been 8%, 10% or 12%. “I understand the need for the increases. Our job is to make sure we don’t have a lag between the time we experience (increases) on incoming products” and when Callaghan Tire passes those hikes to its customers. Fuel price spikes have been problematic, as well, he reports. This past May, the dealership — which runs a fleet of road

03_MTD_MTD100_Story.indd 26

“We’ve seen supply chain shortages before,” says Jamie Ward, president and CEO of Tire Discounters Inc. “We’ve seen rising prices before. But this year, we’re seeing it all.” Photo: Tire Discounters

service trucks — spent $50,000 more in fuel than what it paid during May 2021. “We’ve done more service calls. We’ve spent more money moving tires around. We’re putting more miles on. But that’s still a crazy number. “In a way, you almost have to re-budget every month. One thing I do every month is ask, ‘Where’s our break-even?’ That’s a key piece of information.” Walt Dealtrey, CEO and president of Service Tire Truck Centers Inc., says his company is adding surcharges to road service calls and deliveries in order to counter the high cost of fuel. “We go in with an hourly rate to do the work, so rather than raising our hourly rate we just do a surcharge. The customer knows if the price of fuel ever comes down, at least (we won’t charge) a higher hourly rate. “It’s a matter of telling them — not asking them — via letter, saying, ‘Here’s our surcharge.’ And they’re still calling. We’re still busy.” “We’ve had to raise our service rates 15% or more over the last year,” says Jon Langerak, chairman and CEO of Wonderland Tire Co. “We just started a fuel surcharge. We’ve gotten some complaints and we try to work with the customer. But they’re experiencing this themselves and have had to take similar actions, so I would say overall, our customers have been good about it — understanding that their own costs have gone up.”

MTD July 2022

7/5/22 1:02 PM

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6/22/2022 1:38:37 PM

Modern Tire Dealer 100 “We were willing to give those folks a try during the depth of the labor shortage. But we’ve gone back to our pre-COVID-19 standard where we were very rigorous. “There are all these gimmicks in hiring and recruiting, but at the end of the day, I think people want to work for people. You find people who share your values and who show up for the organization the way you do. And we keep them by living our core values. Once you find people who believe in your core values, they will stay with you. We have an incredibly loyal, core group (of employees) that’s been with us for years. They are so selfless and care so much.

‘We’re trying to provide more in terms of employee benefits and recognition.’ — Beth Barron, CEO of Chabill’s Tire & Auto Service “And then of course, our compensation package for our sales associates is very attractive. They’re paid based on their performance. The more (our employees) can do, the more they can make. And there are little things we do for our people. We send out birthday cards and recognition on their (service) anniversaries. We just sent four salespeople to a Continental driving school program. Those are real ways of showing appreciation to your staff.”

“We’ve returned to some of our old hiring standards,” says Julie Holmes, co-CEO of Virginia Tire & Auto. “ We’re saying no to perpetual job jumpers who hold jobs for two or three months.” Photo: Virginia Tire & Auto

Bill Bainbridge, vice president, marketing and business development, CJ’s Tire & Automotive Inc.: “The most challenging thing

we (face) is keeping our stores fully healthy, if you will, with employees. They’re hard to come by. “And from a general service technician standpoint … they’ll

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MTD July 2022

6/30/22 2:45 PM

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6/27/2022 8:19:27 AM

Modern Tire Dealer 100 “To get people, we’ve tried a couple of things,” says Jon Langerak, chairman and CEO of Wonderland Tire Co. “Over the last four months, we’ve put signing bonuses in place— anywhere from $1,500 to $3,000. We have referral bonuses.” Photo: Wonderland Tire

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move for another 25 cents an hour. It’s pretty surprising. “Some people are looking for nonphysical jobs as opposed to physical jobs. Sometimes I feel like there are a lot of people who are holding out for something different than the entry-level jobs we have in our warehouses and in our retail stores. “We’re trying to emphasize careers, rather than just jobs. “Even at the entry-level, we’re doing our best to show people, ‘If you join us and stay with us, here are the things we’ll do to help your career along and show you some advancement opportunities so you can grow with the company.’ “We try to tell that story during the interview process. Some of our employees have had nice progressions in their careers here and we try to focus on that.

‘We’re trying to emphasize careers, rather than just jobs.’ — Bill Bainbridge, vice president, marketing, CJ’s Tire & Automotive

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“We’ve changed our wage scale a little bit. For certain positions, we’ve offered some hiring — as well as longevity — bonuses. Over the last couple of months, we’ve offered additional training — making sure we’re doing all that we can to help them do the job most efficiently and safely and make the work environment as good as it can be. “But we’re certainly seeing fewer applicants, especially in entry-level jobs. Those (workers) seem to be more transient than they ever have before. We’re all trying different things. We’re constantly looking at what we’ve done and saying, ‘Well, this didn’t work, so let’s try something different.’ But we haven’t found the formula yet.” Pete Kearing, president, Holyoke Tire Group: “We’re in a good place, people-

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03_MTD_MTD100_Story.indd 30

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6/30/22 2:45 PM

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Modern Tire Dealer 100 “There’s a lot of bad policy working against us — handing people checks and encouraging people to stay home. When (someone) watches their buddies making more money sitting at home than they do working their butts off in a tire shop, it’s just bad policy. And we have to react to it. “For retention, we do a lot of things. We’re bumping up our pay to make sure we’re competitive, while still having a good incentive system to promote productivity. We’re spending time showing techs what they are really making an hour. With auto techs, we do more of a modified (system). Instead of having a pure flat rate system “We have better luck hiring people who are already working verus people who are unemployed,” says or a pure hourly system, we Don Mead, CEO of Callaghan Tire, who advises fellow tire dealers to “always be recruiting.” give them whatever comes Photo: Callaghan Tire to more. Their wage is based on how good they are. Good techs are making $30-plus an hour year’s worth of training into that person before you put them on because they don’t waste time and they don’t have comebacks. the road, so they learn in our shop under experienced people. Those guys stick around. But it’s getting guys up to that level “To get people, we’ve tried a couple of things. Over the last that’s the tough part. four months, we’ve put signing bonuses in place — anywhere “We have an extensive 401(k). And we don’t just have it. We from $1,500 to $3,000. We have referral bonuses. We’re giving talk about it. We have almost 100% participation in it and there’s our employees up to $2,000. We’ve raised our starting pay across a healthy match. It’s much easier to retain the people you have the board. Last summer, we gave everybody a dollar or two an than trying to recruit. hour raise and just did that again two months ago. We pay our “I consistently call everybody on their birthdays personally. people incentives and we’ve had to adjust those to retain them.” I don’t delegate it. Is that something we would have done in the ‘60s, ‘70s, ‘80s or Don Mead, CEO of Callaghan Tire: “We’ve ‘90s? I don’t think so, but we do it now. had times when (the labor shortage) has ‘We’re bumping up our pay been really tough. For the most part, we It’s a lot more of a balancing act than it are handling the vast majority of things ever was.” to make sure we’re competithat come our way, but it’s putting a ton of tive, while still having a good Jon Langerak, chairman and CEO of Wonpressure on our current techs. We’ve even derland Tire Co.: “I have not seen it this had managers go out and do service calls. incentive system to promote bad as long as I’ve been in business. It’s “We haven’t had the best luck just been across the board — from office staff advertising for (techs.) Most of it is word of productivity.’ — Pete Kearing, to managers and service techs. I think mouth or personal relationships. I recently president, Holyoke Tire Group some of it is due to the economy itself. interviewed a guy for a service tech job It’s very busy and I think that plays a big who’s the son of one of our suppliers. part. The other thing is that wages are going up so quickly that “Always be recruiting. It doesn’t matter where you are or who you’re talking to — you have to always be looking. And we trying to stay ahead of it is a problem. have better luck hiring people who are already working verus “In most of the areas where we work, we compete with the construction industry — specifically the housing construction people who are unemployed because they’ve already made the segment. We’re hiring people right now who are having their decision they want to work. You just have to entice them with first full-time job or don’t know anything about the tire industry. the career opportunities you have for them. And we have to train them. “Over the last month or so, it seems to be better. We don’t “We’re hiring for attitude and the desire to work and are have 15 openings for service techs. We have maybe four or five. then teaching them how to do the job. If you’re going to put Where we sit today, we’re not in a terrible situation like (we (a new worker) in a service truck, you probably have to put a were) five or six months ago.” ■

03_MTD_MTD100_Story.indd 32

MTD July 2022

6/30/22 2:45 PM

33_MAXXIS_0722.indd 33

6/30/22 9:02 PM

Modern Tire Dealer 100

Warehouse

Total outlets

Commercial

Retail/ commercial

Company

Retail

2022’s LARGEST U.S. INDEPENDENT TIRE DEALERSHIPS

Brands

Mavis Tire Express Services Corp., dba Dekalb Tire, Family Tire & Auto Service, Jack Williams Tire Co., Kauffman Tire, Mavis Discount Tire/Cole Muffler & Brake, Savannah Tire, STS Tire & Auto Center, Tire Engineers,Town Fair Tire, Weldon Tire1 Millwood, N.Y.

1,146

Renault-Thomas Corp., dba Discount Tire/America's Tire2 Scottsdale, Ariz. Dean Muglia, CEO www.discounttire.com

1,122 0

Arizonian, Atturo, Barum, BFGoodrich, Bridgestone, Carlisle, Coker, Continental, Cooper, Corsa, Dunlop, Falken, Firestone, GBC Motorsports, General, Gladiator, Goodyear, GT Radial, Hankook, Interco, Journey, Kanati, Kumho, Laufenn, Maxxis, Michelin, Mickey Thompson, Milestar, Mohave, Nankang, Nexen, Nitto, Nokian, Ohtsu, Pathfinder, Phantom, Pirelli, Pitbull, ProComp, Rage, Road Hugger, Rocky Mountain, Sentury, Taskmaster, Toyo, Uniroyal, Vision, Vogue, Westlake, Yokohama

Monro Inc., dba Allen Tire Co., Car-X Tire & Auto, Free Service Tire & Auto Centers, Ken Towery's Tire & Auto Care, Monro Auto Service and Tire Centers, Mountain View Tire & Auto Service, Mr. Tire Auto Service Centers, Tire Barn Warehouse, Tire Choice Auto Service Centers, Tires Now, Tire Warehouse Tires for Less3 Rochester, N.Y. Michael Broderick, CEO and president www.monro.com

854

865

Achilles, BFGoodrich, Cooper, Dick Cepek, Dunlop, General, Goodyear, Falken, Hankook, Kelly, Kumho, Laufenn, Michelin, Mickey Thompson, Nokian, Ohtsu, Pantera, Paragon, Yokohama

TBC Corp., dba Tire Kingdom and NTB Tire & Service Centers 613 Palm Beach Gardens, Fla. Laurent Bourrut, CEO and president www.tbccorp.com

613

BFGoodrich, Bridgestone, Cooper, Crosswind, Dunlop, Firestone, General, Goodyear, Hankook, Kumho, Michelin, National, Nexen, Nitto, Ohtsu, Pirelli, Sumitomo, Toyo, Uniroyal

Les Schwab Tire Centers Inc.4 Bend, Ore. Jack Cuniff, CEO www.lesschwab.com

460

Bridgestone, Caldera, Continental, Cooper, Dean, Double Coin, Falken, Federal, Firestone, Hankook, Mastercraft, Mazama, Michelin, Pirelli, Sailun, Toyo, Vredestein

363 Sun Auto Tire & Service Inc., dba BrakeMax Tire & Service Centers, Bruce's Tire, Delta World Tire, Driver's Edge, Evans Tire & Service Centers, Family Auto Service, Gaynors Automotive, Goodguys Tires & Auto Repair, Good Neighbor Tire & Auto, Greg's Japanese Auto, Hogan & Sons, Jeff's Auto Repair, Lamb's Tire & Automotive Centers, Martin Tire, McSpadden Tire & Automotive, Parra Car Care, Plaza Tire Service, Ramona Tire, Reliable Automotive, Sun Auto Service, Sun Devil Auto Service, Superior Tire, Tate Boys Tire & Service, Tire Works Total Car Care, T.O. Haas Tire & Auto, Wilhelm Automotive and Louetta Automotive5 Tucson, Ariz. Tony Puckett, CEO www.sun.auto

363

Achilles, BFGoodrich, Blacklion, Bridgestone, Continental, Cooper, Dunlop, Falken, Firestone, Freedom Hauler, Fuzion, General, Goodyear, GT Radial, Hankook, Ironman, Kelly, Kumho, Lemans, Michelin, Milestar, Nankang, Nexen, Nitto, Nokian, Ohtsu, Pirelli, Sumitomo, Toyo, Uniroyal, Westlake, Yokohama

Tire Discounters Inc.6 Cincinnati, Ohio Chip Wood, chairman www.tirediscounters.com

173

BFGoodrich, Bridgestone, Calvary, Continental, Cooper, General, Goodyear, GT Radial, Kenda, Mastercraft, Michelin, Milestar, Nankang, Nexen, Pirelli, Thunderer, Toyo, Uniroyal, Venezia, Westlake, Yokohama

Percheron Capital/Big Brand Tire & Service Inc.7 Moorpark, Calif. Joe Buscaglia, CEO www.bigbrandtire.com

170

Achilles, BFGoodrich, Bridgestone, Continental, Cooper, Dunlop, Falken, Hankook, Michelin, Nexen, Nokian, Pantera, Pirelli, Summit, Toyo, Uniroyal

BFGoodrich, Bridgestone, Continental, Cooper, Dunlop, Firestone, Fuzion, General, Goodyear, Hankook, Kelly, Michelin, Pirelli, Uniroyal, Yokohama

Stephen and David Sorbaro, co-CEOs www.mavistire.com

04_MTD_Top100_Chart.indd 34

MTD July 2022

6/30/22 2:53 PM

PRODUCTS AND SERVICE SECOND TO NONE

For over 100 years, Yokohama has been building world-class tires with premium compounds and tread designs. Our market proven reputation for quality products and outstanding service is earned one customer at a time. To find out more about what we can do for your business, contact your distributor or visit us at YokohamaTire.com/contact

35_YOKOHAMA_0722.indd 35

YokohamaTire.com

6/22/2022 1:36:00 PM

Warehouse

Total outlets

Commercial

Retail/ commercial

Company

Retail

Modern Tire Dealer 100

Brands

Southern Tire Mart LLC Columbia, Miss. Thomas and James Duff, owners www.stmtires.com

134

158

API, Bridgestone, Camso, Continental, Double Coin, Firestone, General, Gladiator, GT Radial, Michelin, Mohawk, Toyo, Yokohama

Pomp's Tire Service Inc.8 Green Bay, Wis. Jim Wochinske, CEO www.pompstire.com

140

BFGoodrich, Bridgestone, Continental, Double Coin, Firestone, Fuzion, General, Gladiator, Goodyear, Hankook, Kelly, Michelin, Uniroyal, Yokohama

Belle Tire Distributors Inc.9 Allen Park, Mich. Jack Lawless, CEO www.belletire.com

137

BFGoodrich, Bridgestone, Continental, Cooper, Dunlop, Falken, Firestone, General, Goodyear, Hankook, Kelly, Kenda, Kumho, Mastercraft, Michelin, Nexen, Ohtsu, Pirelli, Sumitomo, Trailer King, Uniroyal

Rent A Wheel/Rent A Tire LP* Los Angeles, Calif. John Bowlin, Don Sabin and Matt Seaburn, partners www.rentawheel.com

124

AMP, BFGoodrich, Bridgestone, Continental, Cooper, Falken, General, GT Radial, Hankook, Hercules, Ironman, Kumho, Michelin, Nexen, Nitto, Ohtsu, Pirelli, Toyo, Uniroyal, Yokohama

Leeds West Groups, dba Big O Tires Greenwood Village, Colo. Judd Kyle Shader, CEO www.leedswest.com

117

BFGoodrich, Big O, Continental, Cooper, Dunlop, General, Goodyear, Hankook, Nankang, Nitto, Pirelli, Sumitomo, Uniroyal, Yokohama

Sullivan Tire Co. Inc.10 Norwell, Mass. Joe Zaccheo, president and CEO www.sullivantire.com

BFGoodrich, Bridgestone, Continental, Double Coin, Dunlop, Firestone, Gladiator, Goodyear, Hankook, Jetzon, Kelly, Kumho, Michelin, Sailun, Sumitomo, Uniroyal, Yokohama

AAA Club Alliance Inc., dba AAA/Bob Sumerel Tire & Service, AAA Car Care and AAA Tire & Auto Service Wilmington, Del. Craig Sumerel, president www.bsts.com, www.aaa.com

BFGoodrich, Bridgestone, Carlisle, Continental, Cooper, Firestone, General, Goodyear, Kumho, Michelin, Nexen, Nokian, Pirelli, Uniroyal, Vredestein

Snider Tire Inc., dba Snider Fleet Solutions Greensboro, N.C. Marty Herndon, president, CEO and chairman www.snidertire.com, www.sniderfleet.com

BFGoodrich, Continental, General, Hankook, Michelin, Sailun, Sumitomo, Triangle, Uniroyal, Yokohama

Purcell Tire & Rubber Co.11 Potosi, Mo. Roger Lucas, CEO and president www.purcelltire.com

BFGoodrich, Continental, Dunlop, General, Goodyear, Hankook, Kelly, Kumho, Maxam, Michelin, Samson, Solideal, Sunfull, Toyo, Unicorn, Uniroyal, Yokohama

McCarthy Tire Service Co. Inc.12 Wilkes-Barre, Pa. John McCarthy Jr., president www.mccarthytire.com

Alliance, BFGoodrich, Bridgestone, Camso, Continental, Firestone, Galaxy, General, Gladiator, Hankook, Hercules, Maxam, Michelin, Primex, Titan, Trelleborg, Westlake, Uniroyal, Yokohama, Zenna

VIP Inc., dba VIP Tires & Service Auburn, Maine Tim Winkeler, president and CEO www.vipauto.com

BFGoodrich, Bridgestone, Falken, Goodyear, Michelin, Multi-Mile, Pirelli

Black's Tire Service Inc., dba Black's Tire and Auto Service/BTS Tire & Wheel Distributors13 Whiteville, N.C. Ricky Benton, president www.blackstire.com

Alliance, BFGoodrich, Continental, Cooper, Double Coin, Dunlop, Falken, Galaxy, Hankook, Kelly, Goodyear, Lexani, Mastercraft, Michelin, Mickey Thompson, Nexen, Ohtsu, Roadmaster, Uniroyal

Dunlap & Kyle Co. Inc., dba Gateway Tire & Service * Batesville, Miss. Robert Dunlap, chairman and CEO www.dktire.com

BFGoodrich, Bridgestone, Carlisle, Deestone, Firestone, Hankook, Kenda, Maxxis, Michelin, Toyo, Uniroyal, Yokohama

04_MTD_Top100_Chart.indd 36

MTD July 2022

6/30/22 2:53 PM

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37_TIRE GROUP INTL COSMO TIRES_0722.indd 37

COSMOTIRES.COM

6/27/2022 3:43:49 PM

Total outlets

Warehouse

Peerless Tyre Co., dba Peerless Tyres 4 Less Denver, Colo. Sam Forbes, president www.peerlesstyreco.com, www.buytires4less.com

Bridgestone, Firestone, Fuzion, Hankook, Laufenn, Sumitomo

Nebraskaland Tire Co. Inc., dba Nebraskaland Tire, Kansasland Tire, Coloradoland Tire and McWhorter's Tire14 Lexington, Neb. Gary Wright, president www.thetirestore.com

Alliance, Cooper, Dunlop, Goodyear, Kelly, Mastercraft, Michelin, Titan

Service Tire Truck Centers Inc. Bethlehem, Pa. Walter Dealtrey, CEO and president www.sttc.com

BFGoodrich, Cooper, Goodyear, Kelly, Michelin, Roadmaster, Yokohama

Commercial Tire Inc. Meridian, Idaho Bob Schwenkfelder, CEO www.commercialtire.com

Alliance, Bridgestone, Cooper, Firestone, Galaxy, TBC Brands, Yokohama

Texas Tires LLC * Fort Worth, Texas Omar Alwahban, owner texastiresllc.com

BFGoodrich, Bridgestone, Continental, Dunlop, Firestone, Fuzion, General, Goodyear, Hankook, Kelly, Kumho, Michelin, Pirelli, Toyo, Uniroyal, Yokohama

Dobbs Tire & Auto Centers Inc. * High Ridge, Mo. David Dobbs, CEO and president www.gotodobbs.com

BFGoodrich, Bridgestone, Continental, Cooper, Dunlop, Goodyear, Kelly, Michelin, Multi-Mile, Pirelli, Sumitomo

The Tire Guys Inc., dba Tire-Rama Billings, Mont. David Wehr, CEO and president www.tirerama.com

Bridgestone, Cooper, Firestone, Yokohama

Conrad's Tire Service Inc., dba Conrad's Tire Express & Total Car Care Cleveland, Ohio Erik Turk, CEO and president www.econrads.com

Bridgestone, Delta, Doral, Firestone, Goodyear, Mastercraft

Earl W. Colvard Inc., dba Boulevard Tire Center Deland, Fla. Earl Colvard, president www.boulevardtire.com

BFGoodrich, Bridgestone, Continental, Cooper, Dayton, Firestone, General, Gladiator, Hankook, Kumho, Michelin, Nitto, Primewell, Starfire, Uniroyal, Yokohama

Bauer Built, dba Bauer Built Tire & Service * Durand, Wis. Jerry Bauer, chairman and CEO www.bauerbuilt.com

Ameristeel, BFGoodrich, Bridgestone, Continental

AKH Co. Inc., dba Discount Tire Centers * Anaheim, Calif. Andy Andonian, chairman/Sergio Andonian, president www.discounttirecenters.com

Achilles, Blackhawk, Continental, Falken, GT Radial, Hankook, Kumho, Michelin, Pirelli, Yokohama

Nelson Tire Inc., dba Gill's Point S Tire & Auto Service The Dalles, Ore. Eric Gill, CEO and president www.gillspointstire.com

Blackhawk, Bridgestone, Falken, Firestone, Goodyear, Hankook, Nexen, Nokian, Pantera, Toyo

Steve Shannon Tire Co. Inc. Bloomsburg, Pa. Herb, Jesse, Steven Shannon, co-CEOs www.steveshannon.com

Blackhawk, Bridgestone, Cooper, Delta, Firestone, GT Radial, Hankook, Otani

Colony Tire Corp. Edenton, N.C. Scott Creighton, president www.colonytire.com

Achilles, BFGoodrich, Blackhawk, Continental, Cooper, Cordovan, Falken, General, Mastercraft, Michelin, Nokian, Ohtsu, Pirelli, Radar, Toyo, Uniroyal, Yokohama

04_MTD_Top100_Chart.indd 38

Retail/ commercial

Company

Retail

Commercial

Modern Tire Dealer 100

Brands

MTD July 2022

7/5/22 1:27 PM

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39_FALKEN TIRE_0722.indd 39

| 800.723.2553 6/22/2022 1:36:33 PM

Total outlets

Warehouse

Flynn's Tire Group, dba Flynn's Tire & Auto Service West Middlesex, Pa. Joe Flynn III, president www.flynnstire.com

BFGoodrich, Bridgestone, Continental, Cooper , Dunlop, Firestone, General, Goodyear, Hankook, Kelly, Michelin, Sumitomo, Uniroyal, Yokohama

Kost Tire Distributors Inc., dba Kost Tire and Auto Service * Clarks Summit, Pa. Erwin Kost Sr., president www.kosttirepa.com

Bridgestone, Cooper, Continental, Firestone, Goodyear, Hankook, Michelin, Pirelli, Toyo

T&W Tire LLC * Oklahoma City, Okla. Kane Russell, John Theissen and Steve Theissen, owners www.tandwtire.com

BFGoodrich, Carlisle, Continental, Cooper, Dynatrac, Falken, Firestone, General, GT Radial, Hankook, Hercules, Ironman, Kumho, Laufenn, Michelin, Mickey Thompson, Nexen, Nitto, Ohtsu, Pirelli, Toyo, Yokohama

Grismer Tire Co., dba Grismer Tire & Auto Service, Detroit Tire and Dayton Tire Sales Dayton, Ohio John Marshall, executive vice president www.grismertire.com

BFGoodrich, Bridgestone, Carlisle, Continental, Firestone, Fuzion, General, Hankook, Kumho, Michelin, Nokian, Pirelli, Primewell, Uniroyal

Heartland Tire Inc.15 Ramsey, Minn. David Mitchell, owner www.heartlandtireservice.com

BFGoodrich, Bridgestone, Continental, Cooper, Dunlop, Firestone, General, Goodyear, Kelly, Kumho, Michelin, Nitto, Toyo, Uniroyal, Yokohama

Ziegler Tire & Supply Co., dba Ziegler Tire Massillon, Ohio William Ziegler, president www.zieglertire.com

BFGoodrich, Bridgestone, Carlisle, Continental, Falken, Firestone, Fuzion, General, GT Radial, Kumho, Mitas, Nokian, Road X, Samson, Sumitomo, Uniroyal, Yokohama

Ben Tire Distributors Ltd., dba Neal Tire and Auto Service * Toledo, Ill. Terry Carlon, president www.nealtire.com (retail) www.bentire.com (wholesale)

BFGoodrich, Bridgestone, Cooper, Firestone, Goodyear, Michelin, Multi-Mile, Sumitomo, Yokohama

Dunn Tire LLC Buffalo, N.Y. David Simons, president www.dunntire.com

BFGoodrich, Bridgestone, Continental, Cooper, Dunlop, Firestone, General, Goodyear, Hankook, Kelly, Kumho, Mastercraft, Michelin, Nexen, Pirelli, Sailun, Sumitomo, Toyo, Uniroyal, Yokohama

Rental Concepts LLC, dba RNR Tire Express * Fayetteville, Ark. David Harrison, president www.rnrtires.com

BFGoodrich, Bridgestone, Dunlop, Goodyear

SF Tire and Service Central Inc., dba Big O Tires * Benicia, Calif. Chris Monteverde, owner www.bigotires.com

BFGoodrich, Big O, Bridgestone, Continental, Cooper, Dunlop, Firestone, General, Goodyear, Hankook, Kumho, Michelin, Nitto, Nokian, Pirelli, Radar, Sailun, Sumitomo, Toyo, Uniroyal, Yokohama

Southern Indiana Tire, a wholly owned subsidiary of Best-One Tire Group Monroe, Ind. John Miller, CEO www.bestonetire.com

Bridgestone, Firestone, Mastercraft, Michelin, Roadmaster

Pete's Tire Barns Inc. * Orange, Mass. Peter Gerry, CEO www.petestire.com

Ameristeel, BFGoodrich, BKT, Bridgestone, Camso, Carlisle, Continental, Cooper, Double Coin, Firestone, General, Giti, Goodyear, Greenball, Maxam, Michelin, Nokian, Trelleborg, Uniroyal

SPF MGT CO LLC, dba RNR Tire Express Tampa, Fla. Larry Sutton, president www.rnrtires.com

AMP, BFGoodrich, Bridgestone, Continental, Cooper, Delinte, Dunlop, Falken, Firestone, Fuel, Fuzion, General, Goodyear, Hankook, Kelly, Kumho, Lexani, Michelin, Nexen, Nitto, Pirelli, Thunderer, Toyo, Uniroyal, Vogue, XF Offroad, Yokohama

04_MTD_Top100_Chart.indd 40

Retail/ commercial

Company

Retail

Commercial

Modern Tire Dealer 100

Brands

MTD July 2022

7/5/22 1:03 PM

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41_SUNBIT_0722.indd 41

6/27/2022 3:46:36 PM

Total outlets

Warehouse

Western Tire Centers Inc., dba Jack Furrier Tire & Auto Care Tucson, Ariz. Jack Furrier, president www.jackfurriers.com

BFGoodrich, Bridgestone, Capitol, Carlisle, Continental, Cooper, Falken, Firestone, General, Goodyear, Greenball, GT Radial, Hankook, Kumho, Michelin, Mickey Thompson, Nankang, Nexen, Nitto, Pirelli, Primewell, Sailun, Sumitomo, Toyo, Uniroyal, Yokohama

Bob Sumerel Tire Co. Inc. Erlanger, Ky. Bob Sumerel, CEO www.bobsumereltire.com

Bridgestone, Continental, Cooper, Firestone, General, Goodyear, Yokohama

Jensen Tire Co., dba Jensen Tire & Auto Omaha, Neb. Matthew Jensen, owner and president www.jensentireandauto.com

BFGoodrich, Continental, Cooper, Cordovan, Dunlop, Fierce, General, Goodyear, Kelly, Michelin, Multi-Mile, Sumitomo, Toyo, Uniroyal

Royal Tire Inc. St. Cloud, Minn. Mick Pickens, president www.royaltire.com

Blacklion, Bridgestone, Continental, Cooper, Dayton, Falken, Firestone, Fuzion, General, Goodyear, Michelin, Yokohama

MFA Oil Co., dba Big O Tires in Missouri, Arkansas and Oklahoma * Columbia, Mo. John Ihler, CEO and president www.mfaoil.com

BFGoodrich, Big O, Continental, Cooper, Goodyear, Michelin, Nitto, Pirelli, Sumitomo, Uniroyal, Yokohama

Northwest Tire Inc. Bismarck, N.D. Dan Pearson, president www.nwtire.com

Bridgestone, Delta, Firestone, Goodyear, Nexen, Nokian, Titan, Toyo, Yokohama

Tireman Auto Service Centers LLC Toledo, Ohio Randy Jones, president www.thetireman.com

BFGoodrich, Bridgestone, Continental, Cooper, Delta, Firestone, General, Goodyear, Hankook, Kelly, Michelin, Uniroyal, Yokohama

Rims USA LLC, dba RNR Tire Express * Spartanburg, S.C. Chris Raffo, owner www.rnrtires.com

Bridgestone, Continental, Cooper, Dayton, Delta, Falken, Firestone, Fuzion, Goodyear, GT Radial, Hankook, Kelly, Kumho, Mastercraft, Michelin, Nankang, Nexen, Nitto, Pirelli, Primewell, Yokohama

Chabill's Tire Service LLC, dba Chabill's Tire & Auto Service Morgan City, La. Beth Barron, CEO www.chabillstire.com

BFGoodrich, Bridgestone, Cooper, Firestone, Goodyear, Kelly, Michelin, Sailun, Toyo, Uniroyal

Graham Tire Co. Sioux Falls, S.D. David Mickelson, president www.grahamtire.com | www.grahamtire.net

Blacklion, Bridgestone, Dunlop, Firestone, Goodyear, Hankook, Kelly, Kumho, Nokian, Thunderer, Titan

Telle Tire & Auto Service Inc.16 Richmond Heights, Mo. Aaron Telle, president www.telletire.com

BFGoodrich, Bridgestone, Continental, Firestone, General, Michelin, Milestar, Toyo, Uniroyal

CJ’s Tire & Automotive Inc. Birdsboro, Pa. Paul Levengood Jr., president www.cjtire.com

Achilles, BFGoodrich, Blackhawk, Bridgestone, Carlisle, Continental, Falken, Firestone, General, Goodyear, Hankook, Heritage, Kumho, Laufenn, Michelin, Ohtsu, Nokian, Pirelli, Prinx, Uniroyal, Yokohama

Indy Tire Centers Inc., dba Best-One of Indy17 Indianapolis, Ind. Rich Elliott, president www.bestoneindy.com

Bridgestone, Firestone, Continental, General, Goodyear, Hankook, Mastercraft, Michelin, Nexen, Toyo

04_MTD_Top100_Chart.indd 42

Retail/ commercial

Company

Retail

Commercial

Modern Tire Dealer 100

Brands

MTD July 2022

6/30/22 2:54 PM

43_FURY TIRE_0722.indd 43

6/28/2022 8:31:29 AM

Total outlets

Warehouse

Virginia Tire & Auto LLC Fairfax, Va. Mike and Julie Holmes, co-CEOs www.vatire.com

Bridgestone, Continental, Firestone, Goodyear

Central Arizona Automotive Group, dba Big O Tires Mesa, Ariz. Tony Williams, co-owner www.bigotires.com

BFGoodrich, Big O, Goodyear, Michelin, Uniroyal, Yokohama

Golden West Tire Centers LLC, dba Big O Tires Los Alamitos, Calif. Matthew Greco and Robert Curry, owners/managing members www.goldenwesttires.com | www.bigotires.com

BFGoodrich, Big O, Continental, Cooper, Dunlop, General, Goodyear, Hankook, Michelin, Nitto, Pirelli, Sumitomo, Uniroyal, Yokohama

Jack's Tire and Oil Management Co. Inc. Logan, Utah Bob Feldbauer, CEO and president www.jackstireandoil.com

BFGoodrich, Continental, Falken, General, Goodyear, Hankook, Kelly, Marathon, Michelin, Sailun, Sumitomo, Toyo, Uniroyal, Yokohama

K&W Tire Co. Inc.* Lancaster, Pa. Ken Kline, president www.kwtire.com

BFGoodrich, Carlisle, Cooper, Falken, Hankook, Michelin, Nexen, Roadmaster, Toyo, Uniroyal, Yokohama

St. Lucie Battery & Tire Co. Fort Pierce, Fla. Doug Miller, president www.slbatterytire.com

Americana, BFGoodrich, Boto, Bridgestone, Carlisle, Cashland, Centara, Continental, Cooper, Cordovan, Crosswind, Delinte, Delta, Eldorado, Falken, Firestone, Freestar, Fullrun, Galaxy, General, Giti, Goodyear, Harvest King, Ironman, Kleber, Maxam, Maxxis, Michelin, Milestar, Multi-Mile, Nanco, Nankang, Nexen, Nokian, Power King, TBC brands, Toyo Trac Gard, Trailer King, Trazano, Uniroyal, Westlake, Yokohama

Valley Tire Co.Inc. Charleroi, Pa. Jim Stankiewicz, president www.valleytireco.com

BFGoodrich, Continental, Firestone, General, Michelin, Sumitomo, Uniroyal, Yokohama

Burt Brothers Tire & Service Inc. North Salt Lake, Utah Brandon, Cory, Jake, Jason and Jeremy Burt, co-owners www.burtbrothers.com

BFGoodrich, Bridgestone, Continental, Dunlop, Firestone, Falken, Fuzion, General, Goodyear, Hankook, Kelly, Laufenn, Michelin, Multi-Mile, Nokian, Nitto, Pirelli, Sumitomo, Toyo, Uniroyal

Custom Bandag Inc. * Linden, N.J. Fred DeJesus, president www.custombandag.com

Bridgestone, Continental, Cooper, Firestone, General, Goodyear, Michelin, Yokohama

Daniels Tire Service Inc. * Santa Fe Springs, Calif. Douglas Daniels, chairman and CEO www.danielstireservice.com

Cooper, Goodyear, Hankook, Michelin, Pirelli

East Bay Tire Co.18 Fairfield, Calif. George Pehanick, CEO www.eastbaytire.com

Alliance, BFGoodrich, BKT, Carlisle, Continental, Dawg Pound, Duro, General, Goodyear, Maxam, Michelin, Titan, Toyo, Trelleborg, Uniroyal

Holyoke Tire Group West Springfield, Mass. Peter Kearing, president www.springfieldtire.net

BFGoodrich, Bridgestone, Camso, Dunlop, Firestone, Goodyear, Kelly, Kenda, Michelin, Nokian, Penn, Uniroyal

P.R. Walker Inc., dba Tire Tracks USA * Joliet, Ill. Frank Shipla, president www.tiretracksusa.com

BFGoodrich, Bridgestone, Dunlop, Firestone, Fuzion, Goodyear, Kelly, Michelin, Nokian, Uniroyal

04_MTD_Top100_Chart.indd 44

Retail/ commercial

Company

Retail

Commercial

Modern Tire Dealer 100

Brands

MTD July 2022

6/30/22 2:54 PM

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45_EASYPAY FINANCE_0722.indd 45

6/23/2022 1:49:39 PM

Total outlets

Warehouse

Warren Tire Service Center Inc. Queensbury, N.Y. Bob Kellogg, president www.warrentiresvc.com

Americus, BGoodrich, Bridgestone, Carlisle, Continental, Cooper, Double Coin, Dunlop, Falken, Firestone, Fuzion, General, Goodride, Goodyar, GT Radial, Kelly, Kenda, Kumho, Michelin, Ohtsu, Pirelli, Roadmaster, Starfire, Sumitomo, Uniroyal, Venezia, Vercelli, Wind Power, Yokohama

Wm. J. Cassidy Tire & Auto Supply Co., dba Cassidy Tire & Service * Addison, Ill. Ahern family members, owners www.cassidytire.com

BFGoodrich, BKT, Bridgestone, Carlisle, Continental, Cooper, Dayton, Falken, Firestone, Fortune, Fuzion, General, Gladiator, Goodyear, GT Radial, Hankook, Kelly, Kumho, Mastercraft, Michelin, Nexen, Nokian, Thunderer, Toyo, Uniroyal, Yokohama

Gulf Coast L&P Inc., dba RNR Tire Express * Moss Point, Miss. Shannon Strunk, owner www.mrtires.com

Katz Tire & Wheel * Columbus, Ohio Tarik Hamed, owner www.katztires.com

AMP, BFGoodrich, Bridgestone, Continental, Cooper, Falken, Firestone, General, Hankook, Hercules, Ironman, Kenda, Kumho, Landsail, Maxxis, Michelin, Nexen, Nitto, Ohtsu, Pirelli, Toyo, Uniroyal, Venom Power, Yokohama

Tire Outlet Inc. * Jacksonville, Fla. Robert Duckworth, COO www.tireoutlet.com

Accelera, Achilles, Americus, Atturo, BFGoodrich, Bridgestone, Cambridge, Carlisle, Comforser, Continental, Cooper, Crosswind, Falken, Federal, Firestone, Fortune, Freestar, GT Radial, General, Geo-Trac, Goodyear, Greenmax, Hankook, Ironman, Kumho, Lexani, Ling Long, Mastercraft, Maxxis, Michelin, Milestart, Mud Claw, MultiMile, Nama, Nanco, Nankang, Nexen, Nitto, Nokian, Solar, Sumitomo, Toyo, Tracguard, Uniroyal, Vee, Wanli, Westlake, Wild Trail, Yokohama, Zenna

TTY Inc. dba Best Tire Center and Tires to You * Austin, Texas Russell Athens, president www.besttire.com

Ardent, BFGoodrich, Bridgestone, Continental, Dunlop, Falken, Firestone, Goodyear, Hankook, Kelly, Michelin, Mickey Thompson, Nexen, Sierra, Sumitomo, Suretrac, Toyo, Vogue

Wonderland Tire Co. Byron Center, Mich. Jon Langerak, chairman and CEO www.wonderlandtire.com

Bridgestone, Continental, Cooper, Falken, Firestone, Fuzion, General, Goodyear, Hankook, Mastercraft, Maxxis, Michelin, Mickey Thompson, Nexen, Nokian, Sumitomo

Dan Callaghan Enterprises Inc., dba Callaghan Tire Bradenton, Fla. Don Mead, CEO www.callaghantire.com

BFGoodrich, Bridgestone, Continental, Falken, Firestone, General, Michelin, Yokohama

King Tire Service Inc. * Bluewell, W. Va. Matt King, owner www.kingtireservice.com

BFGoodrich, Bridgestone, Carlisle, Continental, Firestone, General, Mastercraft, Michelin, Uniroyal, Yokohama

Meekhoff Tire Sales & Service Inc. * Grand Rapids, Mich. Calvin Meekhoff, president www.meekhofftire.com

BFGoodrich, Continental, General, Hankook, Michelin, Sailun, Yokohama

Robertson Tire Co. Inc. Tulsa, Okla. Mark Robertson, president www.robertson-tire.com

BFGoodrich, Bridgestone, Carlisle, Continental, Cooper, Dean, Del-Nat, Delta, Dick Cepek, Dunlop, Duraturn, Dynatrac, Eldorado, General, Goodyear, Falken, Farmboy, Federal, Fierce, Firestone, Greenball, Hercules, Hi-Run, Ironman, ITP, Kelly, Kumho, Mastercraft, Mickey Thompson, Nexen, Nitto, Pirelli, Roadmaster, RoadOne, Samson, Solideal, Starfire, Starmaxx, Supercargo, Sutong, Toyo, Trivant, Uniroyal, Vanderbilt, Westlake, Yokohama

04_MTD_Top100_Chart.indd 46

Retail/ commercial

Company

Retail

Commercial

Modern Tire Dealer 100

Brands

MTD July 2022

7/4/22 2:34 PM

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47_AFTERMARKET AUTO PARTS ALLIANCE_0722.indd 47

6/22/2022 1:41:06 PM

Total outlets

Warehouse

S&S Firestone Inc., dba S&S Tire Lexington, Ky. Brooks Swentzel, president www.sstire.com

Alliance, Bridgestone, Caraway, Carlisle, Continental, Cooper, Double Coin, Dunlop, Dynatrail, Firestone, Freedom Hauler, Fuzion, Galaxy, Goodyear, General, Hankook, Kelly, Laufenn, Mastercraft, Mastertrack, Maxxis, Michelin, Roadmaster, Road One, Pirelli, Primex, Supercargo, Toyo, Westlake, Yokohama

Shrader Tire & Oil Co.* Toledo, Ohio Joe Shrader, CEO and president www.shradertireandoil.com

BFGoodrich, Continental, Dynacargo, General, Kumho, Michelin, Uniroyal

Stratham Tire LLC * Brentwood, N.H. Denise Littlefield, president www.strathamtire.com

BFGoodrich, Bridgestone, Double Coin, Firestone, Goodyear, Hankook, Michelin, Summit, Uniroyal, Westlake

Tulare Firestone, dba TF Tire Tulare, Calif. Lionel Peres, co-owner www.tftire.com

Bridgestone, Cooper, Firestone, Goodyear, Michelin

Van's Auto Service & Tire Pros * Akron, Ohio Joshua Baughman, owner www.vantirepros.com

BFGoodrich, Continental, Cooper, General, Michelin, Uniroyal

Adirondack Tire & Service Co.* Colonie, N.Y. Larry O'Shea, owner www.adirondacktire.com

BFGoodrich, Michelin, Unioryal

Barnwell House of Tires Central Islip, N.Y. Jim, Kevin and Bill Gorman, owners www.barnwelltire.com

Aeolus, Armour, Aurora, BCT, BFGoodrich, Bridgestone, Carlisle, Constellation, Continental, Countrywide, Delta, Double Coin, Dunlop, Falken, Firestone, General, Gladiator, Goodride, Goodyear, Hankook, Kelly, Mchelin, Republic, Road X, Sumitomo, Toyo, Venezia, Wanli

Bruneel Point S Auto & Tire* Boise, Idaho Mitch Bruneel, vice president www.bruneel.com

Blacklion, Falken, Goodyear, Hankook, Laufenn, Nokian, Pantera, Toyo

Clark Tire Co.* Versailles, Mo. Bill Clark, president www.clarkstireco.com

BFGoodrich, Capitol, Continental, Cooper, Dick Cepek, Dunlop, Falken, Federal, Firestone, Fuzion, General, Goodyear, Hankook, Hercules, Kelly, Kumho, Mastercraft, Michelin, Mickey Thompson, Nexen, Nitto, Pirelli, Primewell, Pro Comp, Sunny, Toyo, Uniroyal, Yokohama

McGriff Tire Co. Inc., dba McGriff Tire Pros and McGriff Tire* 1 Cullman, Ala. Barry McGriff, president www.mcgrifftirepros.com | www.mcgrifftire.com

BFGoodrich, Bridgestone, Continental, Dayton, Firestone, General, Michelin, Yokohama

Mock Beroth Tire Inc., dba Mock Beroth Tire & Automotive * Winston-Salem, N.C. Carey Mock, president www.mockberothtire.com

BFGoodrich, Bridgestone, Michelin, Uniroyal

Parkhouse Tire Inc. Bell Gardens, Calif. Jim Parkhouse, CEO www.parkhousetire.com

Bridgestone, Continental, Cooper, Double Coin, Firestone, General, Globestar, Michelin, Sentry, Solideal, Titan, Yokohama, Zenna

Redburn Tire Co. Phoenix, Ariz. J.D. Chastain, president www.redburntireco.com

BFGoodrich, Bridgestone, Continental, Cooper, Double Coin, Falken, Firestone, General, Gladiator, Michelin, Roadmaster, Uniroyal, Yokohama

04_MTD_Top100_Chart.indd 48

Retail/ commercial

Company

Retail

Commercial

Modern Tire Dealer 100

Brands

MTD July 2022

7/4/22 2:34 PM

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49_TRELLEBORG_0722.indd 49

6/22/2022 1:41:35 PM

Total outlets

Warehouse

BFGoodrich, Continental, Dunlop, General, Goodyear, Kelly, Kumho, Michelin, Pirelli, Uniroyal

100 Action Tire Co. * Forest Park, Ga. Rick Stewart, president www.actiontireco.com

Akuret, Alliance, BFGoodrich, Carlisle, Continental, Cooper, Double Coin, Dunlop, Falken, Firestone, Fuzion, Galaxy, Goodyear, Hercules, Hoosier, Interco, Kelly, Kumho, Mastercraft, Maxxis, Mickey Thompson, Michelin, Monarch, National, Ohtsu, Pirelli, Pro Comp, Prowler, Sumitomo, Titan, TBC brands, Toyo, Trelleborg, Uniroyal, Yokohama

100 Appalachian Tire Products * Charleston, W. Va. Jennifer Dial, president www.apptire.com

BFGoodrich, Carlisle, Dunlop, Dynacargo, Falken, Goodyear, Kelly, Michelin, Sailun, TBC Brands, Uniroyal

100 Donald B. Rice Tire Co., dba Rice Tire 19 Frederick, Md. Chris Chase, president www.ricetire.com

BFGoodrich, Bridgestone, Continental, Doral, Dunlop, Eldorado, Falken, Firestone, General, Goodyear, Hankook, Kelly, Michelin, Uniroyal, Yokohama

100 F&F Tire & Service Co., dba F&F Tire World and Service * Center Janesville, Wis. Jeff DeVries, president www.tiredeals.com

BFGoodrich, Bridgestone, Capitol, Continental, Cooper, Dick Cepek, Dunlop, Falken, Federal, Firestone, Fuzion, General, Goodyear, Hankook, Hercules, Kelly, Kumho, Mastercraft, Michelin, Mickey Thompson, Nexen, Nitto, Pirelli, Primewell, Pro Comp, Sunny, Toyo, Uniroyal, Yokohama

100 Pueblo Tires Ltd., dba Pueblo Tires & Service, Slik Pitt * McAllen, Texas Ricky Ivey, general manager www.pueblotires.com

BFGoodrich, Bridgestone, Michelin, Uniroyal

100 Ted Wiens Tire & Auto Centers Las Vegas, Nev. Ted Wiens Jr. president www.tedwiens.com

BFGoodrich, Bridgestone, Dunlop, Firestone, Goodyear, Kelly, Michelin

100 Western Automotive Ventures Inc., dba Big O Tires * Las Vegas, Nev. Mark Rhee, president www.bigotires.com

BFGoodrich, Big O, Cooper, Dunlop, General, Goodyear, Hankook, Michelin, Mickey Thompson, Nitto, Pirelli, Sumitomo, Uniroyal, Yokohama

Company 99

Youngstedts Co. * Hopkins, Minn. Steve Youngstedts, CEO www.youngstedts.com

Retail/ commercial

Retail

Commercial

Modern Tire Dealer 100

Brands

* Estimated 1

avis stores do not include Brakes Plus locaM tions or Express Oil/Tire Engineers franchises. Mavis acquired 165 Tuffy Tire & Auto Service Centers last year and more recently, 39 Jack Williams Tire retail stores.

iscount Tire acquired Tire Rack’s entire D operation in December 2021.

onro stores do not include Car-X franchises. M Monro recently sold its wholesale division to American Tire Distributors Inc.

L es Schwab Tire Centers’ store count does not include nearly 55 member-dealer locations. The dealership acquired nine Plains Tire outlets in Wyoming from Associated Tire Stores in August 2021. L os Angeles, Calif.-based private equity firm Leonard Green & Partners became a majority stakeholder in Sun Auto Tire & Service last year.

04_MTD_Top100_Chart.indd 50

T ire Discounters Inc. increased its presence in Virginia and Georgia in recent months.

P ercheron Capital/Big Brand Tire acquired 107 American Tire Depot retail stores, 15 Integrity Tire stores, nine Purcell Tire & Rubber Co. retail outlets and Tire World Auto Repair during the fourth quarter of 2021.

P omp’s Tire Service Inc. acquired two dealerships —Dale’s Tire & Retreading, based in Rapid City, S.D., and Whalen Tire, which has stores in Montana and Washington — during the first half of 2022. elle Tire Distributors Inc. plans to open 60 B stores in Illinois within the next three years.

ullivan Tire Co. Inc. recently acquired C&R S Tire, a two-store dealership in Massachusetts.

P urcell Tire & Rubber Co. has acquired three dealerships — Colorado Springs, Colo.-based

2021. The deal included eight combination retail/commercial outlets, giving Heartland 27 locations altogether.

Callender Tire Inc., plus Lowe Industrial Tire Service in Grain Valley, Mo., and American Fork, Utah-based Tr-State Tire — so far in 2022. 12

cCarthy Tire Service Co. Inc. acquired M Philadelphia, Pa.-based LS Truck Tire Repair; Piedmont Truck Tires, which has 10 locations in the Carolinas and Tennessee; and Classic Tire Service Inc., based in Barclay, Md., during the first half of 2022. lack’s Tire Service Inc. acquired Mason Tire B & Auto Service, a four-store dealership based in South Carolina, during August 2021. Nebraskaland Tire, Kansasland Tire and Coloradoland Tire recently acquired Lubbock, Texas-based McWhorter’s Auto & Tire Service, which has eight stores. eartland Tire acquired Graham Tire East H from Bob and Martha Graham in August

T elle Tire acquired its 19th location, a Zisser Tire & Auto store in the St. Louis, Mo., area, in November 2021.

est-One of Indy acquired Lafayette, B Ind.-based Robinson Tire & Auto Service in September 2021 and bought Best-One Tire & Auto Care of Richmond, Ind., three months later.

E ast Bay Tire Co. Inc. acquired San Rafael, Calif.-based Brandon Tire Supply, which does business in northern California as Brandon Tire, in February 2022.

ice Tire acquired American Fleet Services, a R Richmond, Va.-based commercial tire dealership, in January 2022.

MTD July 2022

6/30/22 2:54 PM

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51_INTERGRATED SUPPLY NETWORK_0722.indd 51

6/27/2022 2:19:39 PM

F r e d ’s T i r e & A u t o

Getting better all the time

NEW OWNER OF FRED’S TIRE FOCUSES ON CONTINUOUS IMPROVEMENT By

Mike Manges

oing from owning a lawn care company to operating an independent tire dealership is not a common transition. JR Boenker, the new owner of Fred’s Tire & Auto, a two-location dealership based in Wentzville, Mo., some 40 miles west of St. Louis, Mo., made the switch nearly four years ago. And he’s glad he did. Boenker and his father, Dennis Boenker Sr., bought Fred’s Tire & Auto, which opened 28 years ago, in 2018. JR, who had owned a lawn care and landscaping company prior to the purchase, became sole proprietor of Fred’s Tire & Auto when Dennis Sr. retired this month. The younger Boenker, 37, says he took to selling tires right away. “I like how the customer can walk in and talk to the owner or the general manager” at a tire dealership, he notes. Scott Ray, Freds’ Tire & Auto’s general manager and longtime Boenker family friend, helps JR run the operation. “You can always find Scott and me at one of our shops — open to close,” says JR. “If there’s a problem, we take care of it. It’s not something that has to be drawn out. “I also like that the tire industry is not seasonal. Wintertime slows us down a little bit, but there’s still business coming through the door.” The tire and auto repair service industries’ higher cost of entry is another plus, according to JR. “Anybody can buy a lawn mower and undercut you. But with the way cars are these days, there’s a lot involved.”

05_MTD_Feature.indd 52

JR Boenker, center, is the new owner of Fred’s Tire & Auto. He took the reins of the two-location, Wentzville, Mo.-based dealership from his father, Dennis Boenker Sr., far right. Pictured on the left is Scott Ray, general manager of Fred’s Tire & Auto. Photo: Fred’s Tire & Auto

TIMELY UPGRADES

JR says he and his father inherited an already-successful business when they acquired Fred’s Tire & Auto from original owners, Fred and Lori McGinley. The elder Boenker had run a trucking company and “was looking for another business opportunity. “We had been friends with Scott for a long time and he introduced us to Fred, who had built a very solid business and a very solid customer base.” After taking over, the Boenkers spotted opportunities to tweak several processes at the dealership. The previous owners “did scheduling by writing appointments down in a daily planner,” says Ray, who took the lead on modernizing the dealership’s scheduling system by installing new shop management software. “That had the biggest impact on productivity,” he says. “It increased our car count dramatically and increased our sales.” Both of Fred’s Tire & Auto stores were already situated “in great areas and have a lot of visibility. Our Wentzville location is off of Highway 70,” near a well-traveled exit. “Our St. Charles, Mo., store is in an older historic district, near a community college. MTD July 2022

6/29/22 3:21 PM

53_ZC RUBBER_0722.indd 53

6/22/2022 1:40:07 PM

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Customers pay a fee of $49.95 to join the Fred’s Car Care Club. They receive a card that offers discounts on a variety of auto care services. “We discovered that if a customer pays for a card, they’re more apt to take it seriously and use it,” says JR Boenker. Photo: Fred’s Tire & Auto

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We get non-stop traffic going by. But you can’t take on more work if you can’t run more work through your shops.” Working with Ray, the Boenkers also updated their showrooms and bought several vehicles — wrapped in Fred’s Tire & Auto branding — to shuttle customers. They also “got a handle on” the operation’s tire and auto parts inventory by tracking incoming and outgoing stock more closely. “We carry heavy movers for normal maintenance, but we don’t carry a wide range,” says Ray. “We don’t want to tie up that kind of money in inventory that will sometimes take months to move.” One thing they avoided was changing the dealership’s name. “We wanted very little fanfare” when the McGinleys exited the business, says Ray. “We didn’t want to create nervousness with customers. “I had worked for a company for more than 30 years and when the owners sold the business, the very first thing the new owners did was change the company’s name and sign. It had a negative effect. We didn’t want to do that at all.” “We kept it low-key because the business already had a great reputation,” says JR. “A lot of people don’t even know that Fred is retired. They still call and ask if Fred’s around.”

JOIN THE CLUB

“We don’t have a large budget for advertising,” says JR. “We’re fortunate we don’t need that. We’re known as an honest, reputable company. When a customer comes in for an oil change, we don’t list another 20 things that need to be taken care of.

05_MTD_Feature.indd 54

“If it’s a safety concern, of course, we’ll bring it to their attention. But we’re not here to push the extra stuff that’s not needed.” Auto service makes up a significant portion of Fred’s Tire & Auto’s overall revenue. To increase that percentage, the Boenkers and Ray created Fred’s Car Care Club. Customers pay a flat fee of $49.95 to join. They then receive a card that offers discounts on a variety of auto care services. Cards are non-transferable and must be presented at the time of purchase. And they aren’t traditional punch cards, says JR. “We discovered that if a customer pays for a card, they’re more apt to take it seriously and use it. “If a customer uses our card, it will save them several hundreds of dollars on services — brakes, alignments and more.”

Both of Fred’s Tire & Auto stores are situated in “great areas and have a lot of visibility,” says Ray. “Our Wentzville, Mo., location is off of Highway 70,” near a well-traveled exit. “Our St. Charles, Mo., store is in an older historic district, near a community college. We get nonstop traffic going by.” Photo: Fred’s Tire & Auto

The previous owners of Fred’s Tire & Auto offered “a little key chain that doubled as a punch card,” says Ray. “You punched off five oil changes and got that sixth oil change for free. “Well, we discovered that a lot of customers who used that (card) only came in for oil changes. You can juggle the numbers, but I can tell you that you won’t survive on oil changes alone.” The club is expected to drive more revenue for the dealership, which may expand one of its stores in the near future. New locations also are possible, though JR cautions that “we’re not looking to add next week. But it’s something I’m considering. I’m not going anywhere anytime soon.” ■ MTD July 2022

6/29/22 3:22 PM

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4/20/22 9:49 AM 6/22/2022 1:44:58 PM

M a c ’s T i r e S e r v i c e

Mac’s Tire Service offers convenience and ‘comfort’ 24/7 SERVICE, FEMALE EMPLOYEES SET WASHINGTON, D.C. DEALERSHIP APART By

Maddie Gehring

am Konde remembers a time before she was the owner of Mac’s Tire Service in Washington, D.C. She recalls working for her father, Percy Pettaway, at the single-location dealership during her summer breaks from high school and making $3 an hour operating the cash register. Konde got her first taste of what running a tire dealership is all about — years before she took over the family business after her father passed away in 2007.

LEADERSHIP ROLE

Percy opened Mac’s Tire in the early 1980s. Konde says he had always owned some automotive-related business, so she and her siblings were introduced to the aftermarket early. When he passed, Konde had to make a decision about the dealership’s future. Her older brother was not interested in taking over and her younger brother was still in college, working on his degree. “Just knowing the sacrifices that my parents had made for so many years, I just felt like I owed it to them to at least give (ownership) a shot,” she says. For the first year-and-a-half after taking over, Konde sat back and observed how the business was run and learned from her employees. “I didn’t know anything about running a business. Working in the summer or on a weekend is completely different than actually running a business.” Her employees helped her learn the ropes until she felt confident to step into the dealership’s top role.

ROUND-THE-CLOCK SERVICE

During her time observing the dealership and seeing how it was run, Konde knew there

05_MTD_Feature.indd 56

were elements of Mac’s Tire she wished to keep and expand on. That included keeping the hours of the shop the same. Open 24/7, Mac’s Tire is always available to help customers, including holidays. (The dealership sells passenger, light truck, commercial and industrial tires. It also offers new and used tires and tire-related services, including wheel alignments, tire pressure monitoring system service and more.) Konde says her father decided to operate around-the-clock, knowing that being in a big city there will always be traffic and that cabs, delivery trucks and other vehicles can break down at odd hours of the night. While learning the business, Konde noticed that Mac’s Tire had no tire brand preference. The dealership was content selling all brands, but she noticed that customers were asking for certain products and wanted to build on that momentum. “I was able to sign up to become a certified dealer with a lot of different tire manufacturers.” Mac’s Tire carries Hercules, Goodyear, Dunlop, Firestone and other brands.

FEMALE-FRIENDLY BUSINESS

Konde recognizes that many tire dealerships are owned and operated by men. However, she says that being a woman has not hindered business. “After the surprise or initial shock” on the part of some customers after learning that the company is female-owned, “there is some level of respect that comes in.” Mac’s Tire’s customers want the best service possible for their cars and quickly learn that Konde and her team can provide this. Eight of the dealership’s 20 employees are female, including a tire technician, which is rare to find, says Konde.

Being open round-the-clock gives Mac’s Tire Service a competitive advantage, says Pam Konde, who owns the single-location, Washington, D.C.-based dealership. Photo: Mac’s Tire Service

She did not seek out female employees originally. “We’re looking for dependability and dedication to the company. The technical details can be taught.” Although she says it does not make a difference to male customers, Konde believes employing so many females makes a difference for female customers. Women are more inclined to help femaleowned businesses, she says. And she believes that female employees can quickly establish a comfort level with customers of the same gender. “There is a notion that the automotive industry has a reputation for taking advantage of women. Women can come in here and know they won’t be cheated. It brings a certain level of calmness and comfort.”

‘AN EXTENSION OF CAPITOL HILL’

Konde notes that Mac’s Tire does not have a lot of competitors in its area, other than some big box stores. She says that being an independent tire dealer provides her business with an advantage over these larger operations, as Mac’s Tire is able to provide more personalized service and can address customers’ specific needs. The location of the dealership also will contribute to its future success, Konde believes. The company is very convenient for customers to get to and is now considered “an extension of Capitol Hill,” she says with a laugh. ■ MTD July 2022

6/30/22 2:57 PM

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6/22/2022 1:42:45 PM

Auto service

The rules of engine diagnostics

THERE’S MORE TO THIS SERVICE THAN JUST ‘CLEARING’ CODES By

Maddie Gehring

t’s a rare tire dealership that does not occasionally see a car with an illuminated check engine light. In fact, 65% of respondents to MTD’s latest Tire Dealer Automotive Service Study report that they offer engine diagnostic services. In this article, representatives from diagnostic tool providers discuss key things technicians should remember when trying to figure out why that check engine light is on. Autel: “The most important thing for a technician to do in this instance is not to assume that the check engine malfunction light is caused by a fault in the engine system,” says Maurice Miller, Autel’s director of technical support. “There’s an old adage that vehicle systems tell on each other, meaning a code may be tripped for a system while the actual fault or failure is in another.” Because of this, “it’s always best practice to perform a scan of all the vehicle’s available systems,” he notes. Bosch: “Vehicles are becoming increasingly technical, relying on sensors, electronics, and communication wires to operate appropriately,” says Duane Watson, technical trainer at Bosch. “This poses new complexities to technicians and changes the way technicians perform routine services. “Before performing any diagnostic check, technicians must ensure that their tools are up-to-date with the latest software.” Bosch regularly releases new updates for its diagnostics tools, he adds. “If the software is outdated, it could impact the accuracy of readings and, in turn, make it increasingly difficult to diagnose the actual problem. “Another important thing to remember is that shops are challenged with new, complex systems that could potentially create problems that certain technicians have never encountered. “For example, a vehicle owner might bring their truck into the shop with a complaint or issue and when a technician goes to check and duplicate the problem, it no longer exists. “It doesn’t mean that there isn’t an issue with the vehicle. It means that figuring out the problem will be more complex. “Technicians can face these challenges head-on with proper training and up-to-date diagnostic tools,” according to Watson. Continental: Technicians should always follow the diagnostic process and use the same strategy-based process for every check engine light or drivability concern, says John Sears, a senior member of the Continental technical support team. “At Continental, we call it the three Cs — concern, cause and correction.” Sears recommends the following steps when attempting to diagnose a possible engine-related issue:

05_MTD_Feature.indd 58

Technicians should not “assume that the check engine malfunction light is caused by a fault in the engine system,” says Maurice Miller, Autel’s director of technical support. “There’s an old adage that vehicle systems tell on each other, meaning a code may be tripped for a system while the actual fault or failure is in another.” Photo: Getty

1.Talk with the customer and gather information. “Is the problem intermittent or does it occur all of the time? Does it happen when the engine is cold or hot? Did someone else work on the vehicle recently? Don’t be surprised if the customer is not completely honest about this one, especially if they worked on the vehicle themselves.” 2. Verify the concern. “Drive the vehicle,” says Sears. “You can’t fix the problem if it isn’t there while you’re working on it. If the complaint is an intermittent problem, go for a ride with the customer. Their driving style may be different than yours and that may shed some light on the issue.” 3. Perform a quick visual inspection. “Many problems can be found quickly by opening the hood and taking a look around with a flashlight.” 4. Retrieve any DTCs with a scan tool. “ If multiple DTCs are present, you should concentrate on the first one on the list.” 5. Examine scan tool data carefully. “Concentrate only on the critical data related to the DTC or the drivability concern,” says Sears. “This will help narrow the focus to the root cause of the concern. Remember that some driveability concerns will have no DTCs present.” 6. Repair the cause of the concern and verify the repair. “Clear fault codes and drive the vehicle for the correct drive cycles needed — remembering that some fault codes do not set on the first road test. You don’t want to give the vehicle back to the customer only to have the (light) come back on the next day while they are driving it.” ■ MTD July 2022

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6/22/2022 1:43:44 PM

TEN Insights

Small mistakes can add up to big losses

REDUCE YOUR EXPOSURE THROUGH EMPLOYEE EDUCATION By

Randy O’Connor

“W

elcome to your first day on the job! As store manager, your annual salary is $60,000, plus 5% commission on net profit. You’ll receive a solid benefit package — including medical, dental and vision — as well as 401(k) and optional life insurance. “The store you’ll be in charge of is a $2.1 million location at 5% net. We’ll give you an additional $5,000 in annual salary for every 2.5% net increase. Your goal for the coming year is to achieve 7.5% net. Now for the big question — how much will you cost our business this year?”

As a dealership owner, hopefully you provide your team members with a full, printed, monetized run-down of their positions’ benefit packages — outlining your total investment in them as a team member. But we’ll save that conversation for another day. The costs that we’ll discuss in this column are much less tangible, highly behavior-based and often misunderstood. As an owner, you likely project incremental annual increases based on your historicals and what you know lies ahead. Your budgets are built accordingly. Storelevel associates, especially those who are

Explaining the true cost of daily behaviors to members of your team will make a massive difference and will help deliver the truly awesome experience that your customers deserve. Photo: MTD

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MTD July 2022

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TEN Insights new to the game, aren’t privy to the same information and thus probably aren’t aligned with net-based thinking. That’s why closing the knowledge gap between your business goals and your team’s daily activities is key. Fortunately, there’s a simple formula that will shape behavior to improve performance and provide your team members the insight they need to have in order to succeed.

Let’s say that your customer service team gives out $10 oil change coupons five times daily. (These are discretionary discounts — not a part of your marketing campaigns.) They’ve done this for years and customers continue to return. It’s only $50, right? Wrong. At 5% net, you would need an additional $1,000 in sales to break even on these discounts.

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If you’re open Monday through Friday, these habits will cost $5,000 in sales weekly and $260,000 annually. The simple process of your customer service team selling from their own back pockets — rather than that of the business — just hit home. And it hurts! Now let’s consider a more serious example. One of your general service techs rips a side mirror off a customer’s car while backing out of a bay. He feels terrible and you take it in stride, paying an $800 repair bill. It’s only $800, right? Wrong. At 5% net, you’ll need $16,000 in sales to overcome the loss. One simple accident like this each month works out to $192,000 in annual sales shrinkage at 5% net. At that clip, with an average repair order of $300, you will need hundreds of additional customers to overcome the losses. The cost of simple errors can really add up. Now let’s say your team loses three sales a day because members haven’t truly dialed in their phone sales skills. Maybe you’ve never invested in a system to help them or maybe they simply aren’t using the tools you’ve provided. Either way, that’s three sales a day. Let’s also assume you’re producing well and your average repair order is $300. That’s $900 in lost sales each day. Being open Monday through Friday, you’re losing $5,400 weekly and $280,000 annually. I’ll let you do the math on the number of customers needed to overcome this loss. It’s not pretty. Hopefully, by this point, the simple, true cost of our daily behaviors — or lack thereof — has begun to set in. You owe it to your team members to make sure they have the tools they need to achieve their goals. Understanding the ins and outs of daily wins and losses is a part of that toolbox. With every member of your team understanding that the cost of a loss or error divided by your net percent is the true cost to your business, you’ll be in a much better position tomorrow than today. Providing your store managers with these insights might make them a bit nervous, but that’s OK. They should be. Explaining the true cost of daily behaviors to your team will make a massive difference and help deliver the truly awesome experience that your customers deserve. ■ Tire and auto industry veteran Randy O’Connor is the executive director TEN (Training and Education Network). He can be reached at roconnor@10missions.com. For more information, see www.mtdten.com.

6/22/22 11:01 AM

MTD July 2022

6/30/22 3:01 PM

Business Insight

How to recession-proof your business

CAR COUNT, PRICE CONSISTENCY WILL BE CRITICAL By

Dennis McCarron

his column is not going to predict nor deny if the United States enters a recession this year or next. We can leave that up to the economists. What we can, as an industry, talk about is what to do if a recession becomes a reality. The truth of the matter is that our industry is somewhat recession-resistant. People need to get to work and the American public loves their independent mode of transportation. That being said, traditionally, Americans do not budget for things like car repair or gas. As wallets tighten, people will be forced to make on-the-spot decisions about how to spend what they have or how to use their credit wisely. Historically, auto service items that are not immediately necessary will get clipped from shop tickets. Add-on sales like fuel system service and headlight restoration will be declined more frequently. Items that have longer use intervals — like cabin air filters and differential services — will get extended. This does not mean you should stop bringing those items to the customer’s attention. In fact, it is highly important that customers stay informed of the condition of their vehicles and that they continue to make educated decisions. It is never OK to avoid making a valid recommendation. The reality, though, is that average repair orders (AROs) will likely go down. With the free money that was coursing through the economy the last two years, service advisors were hearing “yes” a lot of time. Most Americans during this period saw their savings increase and credit debt go down. With inflation and a potential recession on the horizon, those savings have started to dwindle.

Start taking actions to allow more vehicles to flow through your bays. The name of the game in this potential scenario is car count, car count, car count. It will be imperative as repair orders dip south that the difference is made up in increased car count. There are several factors that will help. One is that the average age of vehicles on the road today is at a historic high and the availability of replacement vehicles is historically low. Number two, unemployment is low. That means enough people are earning enough income to support fixing and maintaining their vehicles. A potential threat to all of this is stagflation. Stagflation is a drop in economic growth combined with inflation and a sustained increase in unemployment. It is difficult for even economists to predict if stagflation will occur. w w w . M o d e r n T i r e D e a l e r. c o m

06_MTD_Columns.indd 63

So how should your business prepare to focus on car count increases? First, you have to know your numbers. Gather the relevant last couple of years of reports on car count and average repair orders and monitor the current year’s performance versus the last few. Second, start taking actions to allow more vehicles to flow through your bays. While each tire dealership will have a unique plan of attack, advertising will be high on the list. Let people know what services you provide and what hours of operation you offer. Make sure you are staffed as best as you can. This doesn’t necessarily mean adding more people. Everyone reading this column knows the difficulty we all have had in finding talent. It does mean, however, that you should align your advertising with the services your existing staff can do efficiently and expertly. There’s no sense in hiring a second lead technician if you are only doing three engine diagnostics a week. There’s also no sense in advertising cheap oil changes if you don’t have enough general service or entry-level technicians on-hand. Just as critically, avoid the temptation to drastically reduce your prices. We have made significant gains toward equal footing with other trades in the last few years and we shouldn’t shed those gains. If you must lower prices to gain new customers, pick one service and only one service to lower. Keeping your current pricing allows you to compete with other trades for talent. It’s a long-haul fight, but one that is absolutely critical to sustained success. With lowered AROs, we will see vehicles inside shops for shorter times, as less work is being performed. Efficiency is going to be critical. Much the same as restaurants focus on “flipping tables,” we too must focus on flipping bays. Measuring technician efficiency is important, but also measuring the time a vehicle is inside the bay and eliminating excessive downtime — such as extended waiting for parts times or unbilled diagnostic time — is also key. There shouldn’t be a sense of panic in any dealership. There should be preparedness. If we do go into a recession, it is likely to hit other economic sectors harder than ours. But we owe it to our customers and employees to be prepared and take the necessary steps to combat a problem that is largely out of our control. We can’t stop a potential recession, but we can prepare for it. ■ Dennis McCarron is a partner at Cardinal Brokers, one of the leading brokers in the tire and automotive industry (www.cardinalbrokers.com). To contact McCarron, email him at dennis@cardinalbrokers.com.

6/29/22 3:24 PM

Mergers and Acquisitions

Meet a dealmaker

CHRIS GARMAN DISCUSSES SUN AUTO TIRE’S M&A STRATEGY, WHY THE M&A MARKET WILL REMAIN HOT AND MORE By

Michael McGregor

hris Garman is vice president of corporate development for Sun Auto Tire & Service Inc. His family business, Wilhelm Automotive, was acquired by Sun Auto Tire — then known as GB Auto Service Inc. — several years ago. Garman joined Wilhelm in 2000. Over the years, he worked his way up to becoming president and co-owner of nine, high-volume stores in the Phoenix, Ariz., market. After the sale of Wilhelm, Garman continued with GB/Sun and soon discovered a love for mergers and acquisitions. (In 2021 alone, Sun acquired nearly 12 tire dealerships — the largest being Plaza Tire Service Inc., a 70-plus store dealership based in Cape Girardeau, Mo.) In this MTD exclusive, Garman discusses Sun Auto Tire’s acquisition strategy, why the mergers and acquisitions market will remain hot and more.

tor and they’re willing to make upfront investments to make the company great. And the team they’ve brought in — from our new CEO, Tony Puckett, (to) our chief technology officer, our chief development officer and our chief marketing officer… they’ve just been great additions. We’re really building something special and I think that Leonard Green was kind of the catalyst to make that all happen.

McGregor: Sun Auto really began to accelerate acquisitions, moving into new markets after Leonard Green & Partners became a majority owner last September. I imagine this was not coincidental. What resources does Leonard Green bring to the table for Sun Auto?

Garman: We’ll continue to leverage local Garman: We’re still focusing on the brands. Ramona Tire is a great example. Southwest and the Midwest, adjoining markets to where we’re at. Some opportunities we’ve gotten into kind of stretched our footprint. But our focus is on the current market set we’re in and the adjoining markets around those. And then from a business standpoint, we’re looking at wellthink there are a lot of baby boomer-age owners who run, high-quality, top “I either have no plan to transition, nobody to transition the three or four dealers in business to or that second and sometimes third generation a market. We want to just isn’t interested in the business,” says Chris Garman, be in the tire business, vice president of corporate development for Sun Auto Tire & Service Inc. “They’re looking to retire and move on. Their so having some tire business has never been as valuable as it is today because it’s capacity is important. a very attractive, steady, recession-resistant space.” We need a certain Photo: Sun Tire & Auto Service

Garman: It actually was more coincidental than you think. A deal like Plaza Tire doesn’t happen overnight. It takes time. A lot of those were in our pipeline and we had been working on (them) and just happened to transact right after Leonard Green invested in us. The resources that Leonard Green brings to us — capital, credit and experience — gives us the ability to expand. They’ve helped us grow the company by making significant investments in our back office, technology and our M&A team — all across the company. Leonard Green is a long-time inves-

06_MTD_Columns.indd 64

McGregor: How big is your team in corporate development? Garman: Our team is six on the M&A side, which includes financial planning and analysis. And then we’ve got another five people dedicated solely to integration. It totals 11 roles just dedicated to acquiring and integrating acquisitions. McGregor: What is Sun Auto currently looking for in a transaction?

number of bays — at least eight bays — and prefer a medium- to larger-size facility in a good market area. McGregor: Your ideal business mix can be anywhere from 100% service to 100% tires and everything in between? Garman: From an acquisition standpoint, we’re not limiting ourselves to just one or the other. We feel like we’ve proven we can operate both business models and everything in between. And we’ll continue to do that. We’re interested in retail service and tires. We are not focused on commercial or wholesale currently. McGregor: Talk about Sun Auto’s current philosophy on keeping brand names. How does that work and where do you see it going?

MTD July 2022

6/29/22 3:24 PM

The 16 stores we bought had a great footprint in their market. The name was firmly established there. We continue to build that by buying smaller tire dealers and rebranding them as Ramona Tire. Our rebrands really come into play where either we have a larger brand that we want to brand it under or we don’t have a dominant brand in a market. Houston is a great example. Louetta Automotive was a smaller brand that we bought and just didn’t have any real market dominance. So we needed a brand. We had used Sun Auto in Texas, so it just made sense to use that in Houston. But by and large, our goal is to get into a market that has a dominant brand that we can leverage and grow that existing brand.

‘We’re interested in retail service and tires. We are not focused on commercial or wholesale currently.’ McGregor: Any advice that you have for a tire dealer who is preparing a business for sale, along with the real estate? Garman: Number one, get your books in order. Clean up your profit and loss statement, clean up your balance sheet and make sure that when somebody comes in to look at your financials that they’re clean and they’re ready to be looked at. Understand that somebody’s going to want to take a deep dive into those financials and the cleaner they are, the easier it is for them to evaluate and give you a fair valuation for your business. From a real estate perspective, make sure your facilities are clean. Good operators keep their places clean and tidy. Think about it as if you’re selling a house. You go in, maybe you stage it — but you make it look nice. So making sure you’re keeping the real estate that way is probably the best advice from a real estate perspective. Then get your leases straightened up and in order. If you’re leasing things, make sure you have long-term leases in place. If you’re thinking about selling your real estate, figure out what value you’re placing on that. w w w . M o d e r n T i r e D e a l e r. c o m

06_MTD_Columns.indd 65

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sales@trimaxtire.com

6/30/22 3:01 PM

Mergers and Acquisitions Start to think about value and what you want and need from the business and/or the real estate in order to sell, exit and retire. Be realistic about what they’re worth. McGregor: What do you see coming down the pike with regards to online tire sales, mobile tire installation and new business models that could impact tire dealers? Garman: I definitely think that online tire sales and mobile installation are going to be a bigger part of the business. There’s this segment of our population that’s going to demand it. I think tires are going to be a bigger part of our future and that battery sales and service will be a bigger part of the future of cars as the industry evolves. Everybody’s going to have to go from the traditional service model that we’ve all operated on for a hundred years and more to servicing a completely different type of automobile that not many of us see in our stores today. And customers are going to want things differently, right? They’re connected as they drive. And we’re going to have to be able to provide better, faster and more convenient service. That’s where I think online sales and mobile installations and those sorts of things just make it more convenient for the customer. We’re going to have to do that to be successful in the future. McGregor: The strength of the tire and service business was shown during COVID-19. What do you think some of the long-term impacts of COVID-19 will be on the tire and service business? Garman: I do believe, to some degree, it’s had an impact on exits. Some people looked at it and thought they don’t want to go through this again. I also think from an operations perspective, there’s going to be some changes — different expectations from customers (and) different levels of service. COVID-19 gave rise to the work-athome industry that I don’t think existed as strongly as it did in the past. And it’s created opportunities for all employees to move into different careers and to be able to work from home and live wherever

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Sun Auto Tire made nearly a dozen tire dealership acquisitions last year, including Plaza Tire Service Inc., which operated more than 70 locations across a multi-state area. “A deal like Plaza Tire doesn’t happen overnight,” says Garman. Photo: Plaza Tire Service

they want to live. And that shift from urban to rural living, I think, is going to impact where you put stores and how you can hire employees. McGregor: I see a big shift in weekend business... Garman: We saw a big shift in that just through COVID-19 because with work from home, people no longer needed a car to drive to the office. You could drop (a vehicle) off on Wednesday morning or Thursday morning and pick it up Thursday night. It didn’t matter. You didn’t need it today. And so again, this convenience factor and where the business is, I think, have shifted. Those downtown (dealerships) that are (near) high-rise office buildings that are empty now are going to struggle a bit. McGregor: Let’s talk about current market activity. What do you attribute this high level of dealmaking to and do you see it continuing for a while? Garman: One, I think there are a lot of baby boomer-age owners who either have no plan to transition, nobody to transition the business to or that second and sometimes third generation just isn’t interested in the business. They’re looking to retire and move on. Their business has never been as valuable as it is today because it’s a very attractive, steady, recession-resistant space. And so that makes it attractive for all of the investment money that’s sitting

on the sidelines. They’ve got to put it to use somewhere and we’ve made a good spot to put it in. And I think that’s what’s driving a lot of the activity and I don’t think that’s going to change. I do think that values are leveling out and maybe even softening a bit and we might have hit a peak in valuations, at least for a little while. But the values are still really good and people are still able to retire based on what they’ve built. Also, I just don’t see other players in the market going away. We’re going to continue to be active and aggressive in the market and our competitors don’t seem to be slowing down. McGregor: As Sun expands into other regions and across the country, is there a concern that the company’s growth may exceed its current capabilities running these new acquisitions from your headquarters in Tucson, Ariz.? Garman: No, that isn’t a concern. One, there are lots of other large tire and service retailers that successfully operate a lot more stores than we do. And we don’t see any reason why we can’t operate even more successfully. We have a team in Tucson, we’ve got a team in Tempe, Ariz., and we’ve got teams spread out in other places. ■ Michael McGregor is a partner at Focus Investment Banking LLC (focusbankers.com/automotive/tire-andservice). He advises and assists multi-location tire dealers on mergers and acquisitions. For more information, contact him at michael.mcgregor@focusbankers.com.

MTD July 2022

6/29/22 3:25 PM

MODERN TIRE DEALER

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Reimagined, relaunched and rebranded, the MTD Training & Education Network (formerly DSP 20 Group) is the most progressive and comprehensive resource offering tire dealers the solutions, connections and training you need to reach your goals. Learn more at mtdten.com.

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6/27/2022 5/23/22 8:22:42 1:47 AMPM

Buyers’ Guide

2022 BUYERS’ GUIDE ADVICS North America Inc.

OEM Wheels 1-800EveryRim OEM Wheels

12078 Florence Ave., Santa Fe Springs, CA 90670. (562) 692-0109 or (800) 383-7974. Text Wheel Pics: 951-RimText (951-746-8398) Email: sales@1800EveryRim.com www.EveryRim.com/MTD www.1-800everyrim.com Products: Brokers of OEM wheels; used, new take-offs, reconditioned; buy/sell alloy and steel.

1650 Kingsview Dr., Lebanon, OH 45036. (513) 696-5450. www.advicsaftermarket.com Products: Brake products, chemicals.

Aftermarket Auto Parts Alliance 2706 Treble Creek, Suite 100, San Antonio, TX 78258. (210) 492-4868. www.autovalue.com www.bumpertobumper.com Products: Supplier of automotive parts, tools, equipment and related services, including sales, marketing, online sales and training support.

Akebono Brake Corp.

300 Ring Rd., Elizabethtown, KY 42701. (866) 253-2666. www.akebonobrakes.com Products: Brake products.

31 Inc.

100 Enterprise Dr., Newcomerstown, OH 43832. (740) 498-8324 or (800) 438-3302. www.31inc.com Products: Professional tire repair materials, tire pressure monitoring (TPMS) sensors and tools, tire valves, tire gauges, tire repair tools, air hose and accessories and tire mounting lubricants.

Acima

13907 S Minuteman Dr., Draper, UT 84020. (801) 297-1984. www.acima.com Products: Consumer credit & financing, light truck tires, medium & heavy truck tires, motorcycle tires, batteries, spark plugs, tire disposal/recycling/ shredding, wheels & accessories.

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Allen Rubber Company, Inc. DBA ARW/ITW

7259 Hasbrook Ave., Philadelphia, PA 19111. (215) 745-1400. www.arwtire.com Products: Passenger tires, light truck tires, medium/heavy truck tires, advertising & marketing programs, consulting, POS/ retailing, roadside assistance programs, tire disposal/recycling/shredding, tire exporter/ importer, tire retailer support programs, training programs, tire repair materials, tire valves, tire display racks, wheel weights.

Alligator

1715 Joe B. Jackson Pkwy., Murfreesboro, TN 37127. (855) 573-6748. www.alligator-valves.com Products: TPMS sensors, tire valves, TPMS diagnostic and programming tools.

AllpartSupply Supply, Inc. Allpart Inc. 3508 Avenue F, Arlington, TX 76011.

3508 F, Arlington, TX 76011. (800)Avenue 381-1330. (800) 381-1330. www.allpartsupply.com Products: AXIS4000 HD Alignment equipment, www.allpartsupply.com Wheel Balancing Adapters, and Products: AXIS4000 HD alignment Lift Replacement Parts equipment, wheel balancing adapters, lift replacement parts.

AME Intl.

2347 Circuit Way, Brooksville, FL 34604. (352) 799-1111. www.ameintl.net Products: TPMS sensors, tire valves, lifts and jacks, service trucks and associated equipment, shop maintenance equipment, tire handling equipment, tools and tool accessories.

American Express

200 Vesey St., New York, NY 10285. www.americanexpress.com/ business-solutions Products: Financing & credit programs.

American Pacific Industries Inc.

8320 E Hartford Dr., Scottsdale AZ 85255. (480) 387-5980. www.apitire.com Products: Passenger tires, light truck tires, medium & heavy truck tires, OTR tires, ag/farm tires, industrial tires, specialty tires, tire exporter/importer.

MTD July 2022

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American Road Star

4490 Ayers Ave., Vernon, CA 90058. (562) 340-6252. www.wtdonline.net Products: Passenger tires, light truck tires.

American Tire Distributors

12200 Herbert Wayne Ct., Huntersville, NC 28078. (800) 632-1897 or (800) 222-1167. www.atd-us.com Products: Passenger tires, light truck tires, medium/heavy truck tires, ag/farm tires, TPMS sensors, tire repair materials, wheel weights, wheels and accessories, air compressors, tire display racks, tire handling equipment, tire mounting and balancing equipment, TPMS diagnostic/programming tools, tire repair equipment, tools and tool accessories, advertising/marketing programs, computer systems, online sales systems, POS/retailing, training programs.

Apollo Tires (US) Inc

1175 Peachtree St. NE, Atlanta, GA 30361. (770) 302-2163. www.apollotrucktires.com www.vredestein.com Products: Passenger tires, light truck tires, medium/heavy truck tires, ag/ farm tires, industrial tires, specialty tires, antique/classic tires.

Arctic Claw

ASA Automotive Systems, Inc.

800 S Industry Way, Suite 150, Meridian, ID 83642. (Offices in Illinois and New Hampshire too). (800) 657-6409. www.asaauto.com Products: ASA offers ‘All-in-One’ Point-of-Sale (POS), accounting and inventory software for independent tire dealers and automotive service providers in retail, wholesale, commercial and retreading enterprises. We also offer retailer support and loyalty programs, websites, digital marketing services and integrations to help single and multi-site stores improve operations, reduce costs and increase profitability.

4300 TBC Way, Palm Beach Gardens, FL 33410. (866) 822-4968. Products: Studdable passenger, SUV/light truck winter tires.

Arnott Inc. Air Suspension Products

Andreoli Software

13801 Reese Blvd. W, Suite 200, Huntersville, NC 28078. (704) 895-2780 ext. 320 or (800) 438-4487 ext. 32. www.hitstiresoftware.com Products: Computer software, online sales systems, POS/retailing, website and other online assistance.

AOT (American Omni Trading Co. LLC) 1221 Park West Green Dr., Katy, TX 77493. (281) 600-8473. www.american-omni.com Products: Passenger tires, light truck tires, medium/heavy truck tires, ag/ farm tires, industrial tires, specialty tires, antique/classic tires.

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100 Sea Ray Dr., Merritt Island, FL 32953. (800) 251-8993. www.arnottinc.com Products: Suspension components, air compressors, suspension equipment.

Astro Tires Arroyo Tires

4490 Ayers Ave., Vernon, CA 90058. (562) 340-6252. www.arroyotires.com Products: Passenger and light truck tires, tire exporter/importer, advertising & marketing programs.

7500 NW 35th Terrace, Miami, FL 33122. (305) 696-0096. www.astrotires.com Products: Light truck, ag/farm, industrial, radial AG, military NDMS, golf cart tires, light truck, tire flaps, tubes, advertising and marketing programs.

ATEQ TPMS Tools

41144 Vincenti Ct., Novi, MI 48375. (734) 838-6119. www.ateq-tpms.com Products: TPMS diagnostic/ programming tools.

Atlas Automotive Equipment

2727 Interstate Dr., Lakeland, FL 33805. (866) 898-2604. www.atlasautoequipment.com Products: ADAS equipment, air compressors, alignment equipment, lifts & jacks, suspension equipment, tire mounting & balancing equipment.

6/30/22 3:03 PM

Buyers’ Guide Atmosphere

416 Congress Ave., Austin, TX 78701. (512) 729-5133. www.atmosphere.tv Products: Advertising & marketing programs.

Bendix Brakes

6700 Wildlife Way, Long Grove, IL 60047. (877) 203-9495. www.bendix-brakes.com Products: Brake products

BendPak

Atturo Tire Corp.

3250 N Oak Grove Ave., Waukegan, IL 60087. (224) 637-1110 or (855) 632-8031. www.atturo.com Products: Passenger tires, light truck tires, medium/heavy truck tires, Jeep, SUV and CUV tires.

1645 E Lemonwood Dr., Santa Paula, CA 93060. (805) 933-9970. www.bendpak.com Products: Air compressors, alignment equipment, brake service equipment, hoses, reels, lifts and jacks, service trucks and associated equipment, shop heating/ cooling equipment, tire mounting and balancing equipment, tire repair equipment, tools and tool accessories, work benches.

BKT USA, Inc.

202 Montrose West Ave., Suite 240, Copley, Ohio 44321. (330) 836-1090. www.bkt-tires.com Products: OTR tires, ag/farm tires, industrial tires, specialty tires, tire exporter/importer, tire retailer support programs, advertising & marketing programs, social media, trade show representation, training programs, website & other online assistance.

BFGoodrich, a brand of MNA, Inc.

Autel

36 Harbor Park Drive, Port Washington, NY 11050. (855) 288-3587. www.autel.com Products: TPMS sensors, ADAS equipment, alignment equipment, battery charging & testing equipment, brake service equipment, diagnostic equipment, TPMS diagnostic/programming tools.

B&J Rocket America, Inc.

6968 Industrial Ave., Bldg. B, El Paso, TX 79915. (574) 825-5802. www.bj-rocket.com Products: Retreading materials, tire repair materials, retreading equipment, tire repair equipment, tools and tool accessories.

Bartec USA

6475 Nineteen and a Half-Mile Rd., Sterling Heights, MI 48314. (855) 877-9732. www.bartecusa.com www.ritesensor.com Products: TPMS diagnostic and service tools, replacement valves and service kits for TPMS sensors, Rite-Sensor programmable replacement sensor.

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1 Parkway S, Greenville, SC 29615. www.bfgoodrichtires.com Products: Passenger tires, light truck tires, medium/heavy truck tires.

Blackburn OEM Wheel Solutions

Big O Tires LLC

4260 Design Center Dr., Palm Beach Gardens, FL 33410. (561) 383-3000 or (800) 321-2446. www.bigotires.com Products: Passenger tires, light truck tires, specialty tires, batteries, chemicals, fuel system products, oil products and lubricants, tire gauges, tire pressure monitoring systems, tire repair materials, tire studs, tire valves, wheel weights, wheels and accessories, wiper blades, air compressors, alignment equipment, battery charging and testing equipment, brake service equipment, diagnostic equipment, hoses, reels, lifts and jacks, nitrogen inflation equipment, oil/ lubrication equipment, ride control/shocks and struts, suspension equipment, tire display racks, tire mounting and balancing equipment, tire pressure monitoring system equipment, tire repair equipment, tools and tool accessories, promotional and online marketing, financing and credit programs, tire retailer support programs, Web and other online assistance.

1001 Paster Ct., Macedonia, OH 44056. (800) 981-8321. www.blackburnwheels.com Products: Wheels and accessories and wheel repair.

Bosch Automotive Service Solutions

28635 Mound Rd., Warren, MI 48092. (800) 533-6127. www.otctools.com www.robinair.com www.boschdiagnostics.com Products: Fuel system products, battery charging and testing equipment, brake service equipment, lifts and jacks, material handling equipment, shop maintenance equipment, suspension equipment, TPMS diagnostic/ programming tools, tools and tool accessories.

MTD July 2022

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Bridgestone Americas

200 4th Ave S, Nashville, TN 37201. (615) 937-1000. www.bridgestoneamericas.com Products: Passenger tires, light truck tires, medium & heavy truck tires, OTR tires, ag/ farm tires, specialty tires, motorcycle tires, Retreading — medium & heavy truck, OTR, casings, equipment and materials, suspension components, TPMS sensors, tire display racks, TPMS diagnostic/programming tools, tire repair equipment, advertising & marketing programs, consumer credit & financing, financing & credit programs, online sales systems, POS/retailing, roadside assistance programs, training programs, company-owned retail tires and services, fleet management.

Cardinal Brokers

41 Clara Dr., Pedricktown, NJ 08067. (585) 310-2466. www.Cardinalbrokers.com Products: Consulting, training programs.

COAST Products

CEMB USA

2873 Ramsey Rd., Gainesville, GA 30501. (678) 717-1050. www.cemb-usa.com Products: Automotive wheel balancers, alignment systems, tire changers, industrial OEM balancing & vibration equipment division.

Centric Parts

2701 Keystone Pacific Pkwy., Patterson, CA 95363. (800) 758-3004. www.centricparts.com Products: Brake products.

Century Wheels

4300 TBC Way, Palm Beach Gardens, FL 33410. (866) 822-4968. www.tbccommercialtires.com Products: Steel truck and trailer wheels.

Chariot Concepts LLC

Carlisle TyrFil

140 Sheldon Rd., Berea, OH 44017. (800) 821-4147. www.CarlisleTyrFil.com Products: Tire fills and sealants.

1860 Saratoga Ct., Yuba City, CA 95993. (800) 448-1876. www.chariotconcepts.com Products: Material handling equipment, tire display racks, tire handling equipment, tools & tool accessories.

227 W. Trade St., Suite 1100, Charlotte, NC 28202. (866) 683-2328. Email: CSTI@ceat.com www.ceatspecialty.com Products: Ag/farm tires, OTR tires, specialty tires.

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Coats

1601 J.P. Hennessy Dr., LaVergne, TN 37086. (800) 688-6359. www.coatsgarage.com Products: Tire changers, wheel balancers, alignment, inspection, lifts and wheel weights.

Coker Tire

1317 Chestnut St., Chattanooga, TN 37402. (800) 251-6336. www.cokertire.com Products: Passenger tires, light truck tires, truck tires, ag/farm tires, antique/classic tires, motorcycle tires, specialty tires, brake products, cleaners and polishes, tire flaps, tire valves, tubes, wheels and accessories.

Continental Automotive

6755 Snowdrift Rd., Allentown, PA 18106. (800) 564-5066. www.continentalaftermarket.com Products: Belts & hoses, brake products, filters/filtration systems, fuel system products, wiper blades, ADAS equipment, diagnostic equipment, TPMS diagnostic/programming tools, POS/ retailing, tire gauges, TPMS sensors.

Continental Tire the Americas – Passenger/Light Truck Tires

CIMS Tire Registration

CEAT Specialty Tires Inc.

8033 NE Holman St., Portland, OR 97218. (503) 234-4545. www.coastportland.com Products: Lighting, tools & tool accessories.

P.O. Box 1610, Akron, OH 44309-1610. (330) 794-9190 or (855) 444-5120. www.cimstireregistration.com Products: Tire registration and recall systems for tire dealers, tire manufacturers and tire importers.

Clore Automotive

9401 Indian Creek Pkwy., Ste. 680, Overland Park, KS 66210. (913) 310-1050. www.cloreautomotive.com Products: Battery charging and testing equipment.

1830 MacMillan Park Dr., Fort Mill, SC 29707. (704) 583-3900. Facebook: www.facebook.com/continentaltire Twitter: @continentaltire Instagram: @continental_tire www.continentaltire.com Products: Passenger tires, light truck tires, financing and credit programs, roadside assistance programs, tire retailer support programs, trade show representation.

Continental Tire the Americas – Commercial Vehicle Tires

1830 MacMillan Park Dr., Fort Mill, SC 29707. (800) 726-7113. Twitter: @contitrucktires www.continental-truck.com Products: Truck tires, roadside assistance programs.

6/30/22 3:03 PM

Buyers’ Guide Cooper Tire

701 Lima Ave., Findlay, OH 45840. (419) 423-1321. www.coopertire.com Products: Passenger tires, light truck tires, medium/heavy truck tires, advertising and marketing programs.

Delphi Technologies by BorgWarner

3000 University Dr., Auburn Hills, MI 48326. (877) GO-DELPHI. www.delphiaftermarket.com Products: Electrical/ignition products, fuel system products, steering components, suspension components, transmission/drive line products.

Duro Tire and Wheel

14290 Lochridge Blvd., Covington, GA 30014. (770) 788-2060. www.durotire.com Products: Passenger tires, light truck tires, ag/farm tires, industrial tires, specialty tires, motorcycle tires.

Delta Tire

Cosmo Tires

7500 NW 35th Terrace, Miami, FL 33122. (305) 696-0096. www.cosmotires.com Products: High performance tires, passenger tires, light, medium and heavy truck tires, extreme off-road tires.

Crosswind Tires

4300 TBC Way, Palm Beach Gardens, FL 33410. (866) 822-4968. www.tbcbrands.com/tire-brands/crosswind Products: High performance tires, passenger tires, SUV/CUV/light truck tires, radial medium/heavy truck tires, Web and other online assistance, tire retailer support programs.

Dawg Pound Tires

2200 Huntington Dr., Unit C, Fairfield, CA 94533. (707) 437-4700 or (800) 831-8473. www.dawgpoundtires.com Products: Commercial truck tires, construction tires/OTR tires, material handling tires, agricultural tires, specialty tires, tire flaps and tire tubes.

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4300 TBC Way, Palm Beach Gardens, FL 33410. (866) 822-4968. www.deltatire.com Products: Advertising/marketing programs, radial and bias agricultural tires, ATV tires, industrial tires, lawn and garden tires, SUV/ CUV/light truck tires, medium/heavy truck tires, bias light truck tires, off-the-road tires, passenger tires, trailer tires, specialty tires, tire tubes, tire valves, tire pressure monitoring systems, wheel weights, steel truck and trailer wheels, alignment equipment, brake service equipment, lifts and jacks, tire display racks, tire mounting and balancing equipment, Web and other online assistance, tire retailer support programs, roadside assistance programs, road hazard protection plan.

Dill Air Controls

1500 Williamsboro St., Oxford, NC 27565. (919) 692-2300 or (800) 815-3455 (TPMS Tech Line). www.dillvalves.com Products: Dill Air Controls Products continues to provide the automotive, RV, fleet, offroad, and trucking industry with leading valve stems and hardware, tire inflation devices, TPMS and hand tools. Many products are proudly made in the USA.

East Bay Tire Co.

2200 Huntington Dr., Unit C, Fairfield, CA 94533. (707) 437-4700 or (800) 831-8473. www.eastbaytire.com Products: Major brand passenger, light truck, commercial and heavy truck, industrial, earth mover, agricultural, ATV, lawn and garden, golf cart, trailer tires, specialty tires, tire flaps, tire tubes, and wheels.

EasyPay Finance

P.O. Box 2549, Carlsbad, CA 92008. (866) 791-0915. https://enrollment.easypayfinance. com/tiredealers Products: EasyPay partners with auto shops and tire dealers to provide their customers with the purchasing power they need. We have over 20 years of experience increasing car counts, ARO’s, and bottom lines for thousands of automotive businesses. Enroll today to begin transforming your business!

Double Coin Tires

406 E Huntington Dr., Suite 200, Monrovia, CA 91016. (888) 226-5250. www.doublecointires.com Products: Light truck tires, medium & heavy truck tires, OTR tires, ag/farm tires, industrial tires, specialty tires, Retreading — light truck, medium & heavy truck and OTR.

MTD July 2022

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Eldorado Tire

4300 TBC Way, Palm Beach Gardens, FL 33410. (866) 822-4968. www.eldoradotire.com Products: Advertising/marketing programs, radial and bias agricultural tires, ATV tires, high performance tires, industrial tires, lawn and garden tires, SUV/CUV/light truck tires, medium/heavy truck tires, bias light truck tires, off-the-road tires, passenger tires, trailer tires, specialty tires, tire tubes, tire valves, tire pressure monitoring systems, wheel weights, steel truck and trailer wheels, alignment equipment, brake service equipment, lifts and jacks, tire display racks, tire mounting and balancing equipment, Web and other online assistance, tire retailer support programs, roadside assistance programs, road hazard protection plan.

Epicor Software Corporation

804 Las Cimas Pkwy., Austin, TX 78746. (888) 463-4700, option 5. www.epicor.com/epicresults Products: Computer software, online sales systems, POS/retailing, website and other online assistance.

Gaither Tool Co. Inc. 567 Commerce St., Franklin Lakes, NJ 07417. (800) 631-0873. www.FECTRUCKS.com Products: Tire service vehicles, truck bodies, cranes, tire positioners, air compressors and other related equipment and tools.

2255 W Morton Ave., Jacksonville, IL 62650. (217) 245-0545 or (800) 452-5010. www.gaithertool.com www.winntec.net Products: Bead Bazooka, Winntec Professional Lift Equipment, tire handling equipment, tire mounting and balancing equipment, tire repair equipment, tools and tool accessories.

FOCUS Investment Banking, LLC

General Tire

Fleet Equipment Corporation

14825 Ballantyne Village Way, Suite 240-13, Charlotte NC 28277. (704) 369-5900. www.focusbankers.com Products: Financing & credit programs, management programs.

Foreign Tire Sales

2444 Morris Ave., Suite 206, Union, NJ 07083. (908) 687-0559. www.foreigntire.com Products: Passenger tires, light truck tires, medium & heavy truck tires, OTR tires, ag/ farm tires, industrial tires, specialty tires.

1830 MacMillan Park Dr., Fort Mill, SC 29707. (704) 583-3900. Twitter: @generaltire Instagram: @general_tire Facebook: www.facebook.com/generaltire Website: www.generaltire.com Products: Passenger tires, light truck tires, truck tires, OTR tires, tire retailer support programs, trade show representation.

Giti Tire (USA) Ltd.

Falken Tire Corporation

8656 Haven Ave., Rancho Cucamonga, CA 91730. (800) 723-2553. www.falkentire.com Products: Passenger tires, light truck tires, truck tires.

Federated Auto Parts/The Group

508 Greenville Ave., Staunton, VA 24401. (540) 885-8460. www.federatedautoparts.com Products: Supplier of automotive parts, tools, equipment and related services, including sales, marketing, online sales and training support.

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Fury Tires

9010 N Royal Lane, Suite 100, Irving, TX 75063. (855) 575-3879. www.furytires.com Instagram: @FURYTires Products: Light truck tires: MTI, MTII, RT, AT.

Gabriel Ride Control

39300 Country Club Dr., Farmington Hills, MI 48331. (800) 251.5932. www.Gabriel.com Products: Suspension components.

10404 Sixth St., Rancho Cucamonga, CA 91730. (909) 980-0968 or (866) 488-4737. www.giti.com Products: Passenger tires, truck tires, specialty tires.

Global Rubber Industries (PVT) Ltd.

4036 Perry Blvd., Whitestown, IN 46075. (317) 769-2090. Email: indsales@gritires.com www.gritires.com Products: Light truck tires, ag/farm tires, industrial tires, specialty tires.

6/30/22 3:03 PM

Buyers’ Guide The Goodyear Tire & Rubber Company

200 Innovation Way, Akron, OH 44316. (330) 796-2121. www.goodyear.com Products: Passenger tires, light truck tires, medium/heavy truck tires, retreading: medium/heavy truck tires, OTR tires and equipment, advertising/marketing programs, financing and credit programs, online sales systems, POS/retailing, roadside assistance programs, tire retailer support programs.

Hamaton Inc.

47815 West Rd., Suite D-109, Wixom, MI 48393. (248) 308-3856. Email: info.usa@hamaton-tpms.com www.hamaton-tpms.us.com Products: Tire gauges, TPMS sensors, tire valves, TPMS diagnostic/programming tools, tools and tool accessories.

Hankook Tire

Greenball Corp.

222 S Harbor Blvd., Suite 700, Anaheim, CA 92805. (714) 782-3060 or (800) 946-9412. www.greenballtires.com Products: Special trailer, light truck, ATV & UTV, lawn and garden, golf cart, mobile home.

GSP North America

950 N 119th Ave., Suite 100, Avondale AZ 85323. (864) 578-6900. www.gspnorthamerica.com Products: Steering components, suspension components, transmission/drive line products.

GT Radial

10404 Sixth St., Rancho Cucamonga, CA 91730. (909) 980-0968 or (866) 488-4737. www.gtradial.com Products: Passenger tires, light truck tires, truck tires, specialty tires.

Haltec Corporation

32585 N Price Rd., Salem, OH 44460. (800) 321-6471. www.haltec.com Products: Tire valves, tools and tool accessories, shop maintenance equipment.

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333 Commerce St., Suite 600, Nashville, TN 37201. (615) 432-0700. www.hankooktire.com Products: Passenger tires, light truck tires, medium & heavy truck tires.

Horizon Tire Inc.

4818 4th St., Irwindale, CA 91706. (323) 622-1920. www.horizontire.com Products: Passenger tires, light truck tires, snow tires, medium truck tires, OTR tires, ag tires, specialty tires, steel/ aluminum wheels, tire tubes and flaps.

Hunter Engineering Co. Harvest King

4300 TBC Way, Palm Beach Gardens, FL 33410. (866) 822-4968. www.tbccommercialtires.com Products: Advertising/marketing programs, radial and bias agricultural tires, tire tubes, tire valves, TPMS, wheel weights, steel Ag wheels, alignment equipment, brake service equipment, lifts and jacks, tire display racks, tire mounting and balancing equipment, Web and other online assistance, tire retailer support programs.

11250 Hunter Dr., Bridgeton, MO 63044. (314) 731-0000. www.hunter.com Products: ADAS equipment, alignment equipment, brake service equipment, diagnostic equipment, inspection lane equipment, lifts & jacks, service trucks & associated equipment, tire mounting & balancing equipment.

Hercules Tire & Rubber Company

12200 Herbert Wayne Ct., Suite 150, Huntersville, NC 28078. (800) 677-9535. www.herculestire.com Products: Passenger, Light truck, Medium & heavy truck, Ag/farm, Industrial, Specialty, Tire retailer support programs.

Hofmann Power Weight

1715 Joe B. Jackson Pkwy., Murfreesboro, TN 37127. (615) 893-0643. www.hofmann-powerweight.com Products: Wheel weights.

IMI

3183 Black Gap Rd., Chambersburg, PA 17202. (800) 233-7086. www.imiproducts.com Products: Aluminum wheel cleaning, internal wheel-end balancing, steel wheel refinishing and powder coating, high heat tire sealant, all-purpose tire sealant, low RPM tire sealant, high RPM sealant, OTR sealants and conditioner, loose lug nut indicator.

MTD July 2022

6/30/22 3:03 PM

Innova Electronics Corp. Independent Tire Dealers Group LLC (ITDG)

P.O. Box 3651, Tequesta, FL 33469. (561) 630-8737. www.itdgusa.com Products: Passenger tires, light truck tires, truck tires, ag/farm tires, antique/classic tires, OTR tires, specialty tires, tire flaps, tire tubes, antifreeze, batteries, bearings, gaskets and seals, belts and hoses, brake products, chemicals, cleaners and polishes, cooling/ air conditioning products, electrical/ignition products, exhaust system components, filters/ filtration systems, fuel system products, gloves, oil products and lubricants, personnel protection and safety products, retreading materials, spark plugs, steering components, suspension components, tire fills and sealants, tire gauges, tire identification, tire marking products, tire pressure monitoring systems, tire repair materials, tire studs, tire valves, transmission/driveline products, truck and SUV accessories, truck bed products, wheel weights, wheels and accessories, wiper blades, air compressors, alignment equipment, battery charging and testing equipment, brake service equipment, diagnostic equipment, hoses, reels, lifts and jacks, material handling equipment, nitrogen inflation equipment, tire handling equipment, tire mounting and balancing equipment, tire pressure monitoring system equipment, tire repair equipment, tools and tool accessories, work benches, consulting, financing and credit programs, insurance programs, roadside assistance programs, tire retailer support programs, website and social media, as well as other computer and software and online related support.

Independent Tire Sales

17352 Von Karman Ave., Irvine, CA 92614. (714) 241-6800. www.innova.com Products: Battery charging & testing equipment, diagnostic equipment, shop maintenance equipment, TPMS diagnostic/ programming tools, tools & tool accessories.

Interstate Tires

4300 TBC Way, Palm Beach Gardens, FL 33410. (866) 822-4968. www.tbc-international.com/ tire-brands/interstate Products: Advertising/marketing programs, radial and bias agricultural tires, ATV tires, high performance tires, industrial tires, lawn and garden tires, SUV/CUV/light truck tires, medium/heavy truck tires, bias light truck tires, off-the-road tires, passenger tires, trailer tires, specialty tires, tire tubes, tire valves, tire pressure monitoring systems, wheel weights, steel truck and trailer wheels, alignment equipment, brake service equipment, lifts and jacks, tire display racks, tire mounting and balancing equipment, Web and other online assistance, tire retailer support programs.

John Bean

309 Exchange Ave., Conway, AR 72032. (800) 362-4618. www.johnbean.com Products: Alignment equipment, lifts and jacks, tire changing equipment, tire mounting and balancing equipment.

JohnDow Industries

151 Snyder Ave., Barberton, OH 44203. (330) 753-6895. www.johndow.com Products: Repair facility shop equipment for the automotive, heavy-duty, agricultural, construction, off-road, landscaping and industrial markets to include fuel storage and handling equipment, used oil and fluid handling equipment, auto service equipment, vehicle exhaust extraction systems, automotive hardware and supplies, service kits, tire repair materials, tire studs and valves, tire handling equipment, supplies storage, TPMS sensors, kits, and diagnostic/ programming tools, interior protection, professional work lights, and shop chemicals.

K&M Tire Inc.

965 Spencerville Rd., Delphos, OH 45833. (419) 695-1061. www.kmtire.com Products: Passenger tires, light truck tires, medium/heavy truck tires, ag/farm tires, industrial tires, specialty tires, exhaust system components, tire fills and sealants, tire marking products, TPMS sensors, tire valves, tubes, wheel weights, air compressors, alignment equipment, battery charging and testing equipment, brake service equipment, diagnostic equipment, hoses, reels, lifts and jacks, tire mounting and balancing equipment, TPMS diagnostic/ programming tools, tire repair equipment, tools and tool accessories, advertising/ marketing programs, consumer credit and financing, financing and credit programs, Website and other online assistance.

Katapult

5204 Tennyson Pkwy., #500, Plano, TX 75024. (833) KATAPULT (528-2785). www.katapult.com/katapult-ecommerce Products: Financing & credit programs.

3150 Jacob St., Wheeling, WV 26003. (800) 624-6908. Products: Passenger tires, light truck tires.

In Motion Brands

55 Ruijs Blvd., Brantford, ON, N3T0E2. (226) 802-5027. www.inmotionbrands.com Products: Advertising & marketing programs, consulting, social media, website & other online assistance.

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Buyers’ Guide

Keter Tire USA, Inc.

P.O. Box 564, Camdenton, MO 65020. (800) 325-0091. www.kelseytire.com Products: Antique/classic tires.

99 E Main St., Suite 200, Franklin, TN 37064. (615) 535-1358. info@ketertireusa.com www.ketertireusa.com Products: Passenger tires, light truck tires, medium/heavy truck tires, industrial tires, speciality tires.

Kenda Tires

Kontio Tyres Ltd.

Kelsey Tire, Inc.

7095 Americana Pkwy., Reynoldsburg, OH 43068. (866) 536-3287. www.kendatire.com Products: Passenger tires, light truck tires, specialty tires, motorcycle tires.

Ken-Tool

768 E North St., Akron, OH 44305. (330) 535-7177 or (888) 536-8665. www.kentool.com Products: Tire mounting and balancing equipment, tools and tool accessories.

Kerridge Commercial Systems

512 Township Line Road, Two Valley Square, Suite 220, Blue Bell, PA 19422. www.kerridgecsna.com Products: Computer systems, computer software, POS/retailing. Kerridge Commercial Systems (KCS) provides both cloud and on-premise point of sale and management system software designed for both single and multi-location tire dealers and auto service shops. VAST and VAST Online have been developed by specialists with many years’ experience of working with tire dealers, franchises, chains and independent service dealers. Additionally, KCS offers an integrated parts catalog and labor guide, VAST Commerce, which helps to accelerate the estimating process and electronically order parts from within the work order process.

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Nokia, Finland. +358447339366. www.kontiotyres.com Products: Passenger tires, antique/classic tires.

K-Tool International

Linglong Americas, Inc.

1484 Medina Rd., Suite 118, Medina, OH 44256. +86-18705355362. www.linglongtire.com Products: Passenger tires, light truck tires, medium/heavy truck tires, ag/farm tires, industrial tires, specialty tires.

Lionhart Tires

5793 w w Martin w . M o d Rd., e r n TIrwindale, i r e D e a l e rCA . c o91706. m (626) 856-1400. www.lionharttires.com logo_layout.indd 57 Products: Passenger tires, light truck tires.

2727 Interstate Dr., Lakeland, FL 33805. (800) 762-6002. www.ktoolinternational.com Products: Battery charging & testing equipment, shop heating/cooling equipment, tire repair equipment, tools & tool accessories, welding equipment, work benches.

MAHLE Aftermarket Inc.

Kumho Tire U.S.A. Inc.

Marangoni Tread N.A.

133 Peachtree St. NE, Suite 2800, Atlanta, GA 30303. (800) 445-8646. www.kumhotire.com/us/index.do Products: Passenger tires, light truck tires, medium/heavy truck tires, advertising/marketing programs, POS/ retailing, tire exporter/importer, tire retailer support programs, trade show representation, training programs, Website and other online assistance.

23030 MAHLE Drive, Farmington Hills, MI 48335 (248) 347-9700. www.mahle-aftermarket.com Products: Bearings, gaskets & seals, cooling/ air conditioning products, filters/filtration systems, diagnostic equipment, lifts & jacks. 708 Myatt Dr., Madison, TN 37115. (615) 868-4050. www.na.marangoni.com Products: Retreading – medium/heavy truck tires, equipment, materials.

Martins Industries

KYB Americas Corp.

850 N Graham Rd., Suite C, Greenwood, IN 46143. (630) 620-5555. www.kyb.com Products: Suspension components.

1200 Industrial Blvd., Farnham, Quebec J2N 3B5. (450) 293-9000. www.martinsindustries.com Products: Material handling equipment, Nitrogen inflation equipment, tire display racks, tire handling equipment, tire mounting & balancing equipment, tire repair equipment, tools & tool accessories, tire gauges, tire repair materials, wheel weights.

Launch Tech USA

Mastercraft Tires

1820 S Milliken Ave., Ontario, CA 91761. (562) 463-1580. www.launchtechusa.com Products: Alignment equipment, diagnostic equipment, TPMS diagnostic/programming tools, TPMS sensors, computer systems, computer software, POS/retailing.

701 Lima Ave., Findlay, OH 45840. (419) 423-1321. www.mastercrafttires.com Products: Passenger tires, light truck tires.

Lexani Tires Worldwide, Inc.

5793 Martin Rd., Irwindale, CA 91706. (626) 856-1400. www.lexanitires.com Products: Passenger tires, light truck tires. MTD July 2022

6/30/22 3:03 PM

McGard LLC

Matrix Capital Markets Group, Inc.

800 East Canal St., Suite 850, Richmond, VA 23219. (804) 780-0060. www.matrixcmg.com Company Description: Matrix Capital Markets Group, Inc. is an independent, advisory focused, privately-held investment bank. Since 1988, Matrix has provided merger & acquisition and financial advisory services to privately-held, private-equity owned and publicly traded companies. Matrix professionals are dedicated and experienced in serving the investment banking needs of all segments of the automotive marketplace, including: tire and automotive service center chains, consumer and commercial automotive warehouse parts distributors, tier one component and vehicle accessories manufacturers, part inspection and staffing services, quick lube chains, and automotive parts retail.

3875 California Rd., Orchard Park, NY 14127. (716) 662-8980. www.mcgard.com Products: Truck bed products, wheel accessories.

Michelin, a brand of MNA Inc.

1 Parkway S, Greenville, SC 29615. (864) 458-5000. www.michelinman.com Products: Passenger tires, light truck tires, medium/heavy truck tires, ag/farm tires, industrial tires, specialty tires, antique/classic tires, motorcycle tires, retreading: medium/ heavy truck and OTR tires, wiper blades, tire retailer support programs, training programs.

Mickey Thompson Tires & Wheels

4651 Prosper Dr., Stow, OH 44224. (330) 928-9092. www.mickeythompsontires.com Products: Passenger tires, light truck tires, specialty tires, wheels and accessories.

MAXAM Tire North America

300 Rosewood Dr., Suite 102, Danvers, MA 01923. (844) 629-2662. www.maxamtire.com Products: Ag/farm tires, construction tires, forestry tires, industrial/port tires, OTR tires, specialty tires.

Maxxis Tires

545 Old Peachtree Rd., Suwanee, GA. 30024. (678) 407-7600. www.maxxis.com/us Products: Passenger tires, light truck tires, industrial tires, specialty tires, motorcycle tires, tire display racks, advertising & marketing programs, apparel & uniforms, online sales systems, social media, tire disposal/recycling/shredding, tire exporter/ importer, tire retailer support programs.

McCourt Marketing Group

1314 Centerview Circle, Copley, OH 44321. (330) 376-4458. www.mccourtmarketinggroup.com Products: Cooling/air conditioning products, ADAS equipment, Diagnostic equipment, lifts & jacks, tire handling equipment, tire mounting & balancing equipment, TPMS diagnostic/ programming tools, welding equipment. w w w . M o d e r n T i r e D e a l e r. c o m

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Mighty Distributing System of America (Mighty Auto Parts)

650 Engineering Dr., Peachtree Corners, GA 30092. (800) 829-3900. www.mightyautoparts.com Products: Antifreeze, batteries, bearings, gaskets and seals, belts and hoses, brake products, chemicals, cleaners and polishes, cooling/air conditioning products, electrical/ ignition products, filters/filtration systems, gloves, oil products and lubricants, personnel protection and safety products, spark plugs, steering components, suspension components, tire gauges, tire marking products, tire pressure monitoring systems, tire repair materials, tire studs, tire valves, wheels weights, wiper blades, online sales systems, training programs, air compressors, alignment equipment, battery charging and testing equipment, brake service equipment, diagnostic equipment, hoses, reels, lifts and jacks, material handling equipment, nitrogen inflation equipment, oil/lubrication equipment, shop maintenance equipment, tire handling equipment, tire mounting and balancing equipment, tire pressure monitoring system equipment, tire repair equipment, tools and tool accessories, welding equipment, work benches.

Milestar Tires Midas International, LLC

4300 TBC Way, Palm Beach Gardens, FL 33410. (561) 383-3000. www.midas.com Products: Light truck tires, passenger tires, specialty tires, truck tires, antifreeze, batteries, bearings, gaskets and seals, belts and hoses, brake products, chemicals, cleaners and polishes, cooling/air conditioning products, electrical/ignition products, exhaust system components, filters/ filtration systems, fuel system products, oil products and lubricants, spark plugs, steering components, suspension components, tire gauges, tire pressure monitoring systems, tire repair materials, tire studs, tire valves, transmission/driveline products, wheels and accessories, wiper blades, financing and credit programs, tire disposal/recycling, Web and other online assistance.

500 W 190th St., Suite 600, Gardena, CA 90248. (310) 767-7990. www.milestartires.com Products: Passenger tires, light truck tires, medium/heavy truck tires, specialty tires, antique/classic tires.

Mitas Tires

107 Audubon Rd., Bldg. 2, Suite 205, Wakefield, MA 01880. (864) 595-2205. www.mitas-tires.com Products: Ag/farm tires, industrial tires, specialty tires, motorcycle tires.

MTD TEN (Training & Education Network) formerly DSP20 Group 571 Snelling Ave N., St. Paul, MN 55104. (651) 846-9541. Email: mhoran@10missions.com www.mtdten.com Products: Retail & commercial peer to peer 20 groups, consulting & management training programs.

6/30/22 3:04 PM

Buyers’ Guide

Multi-Mile Tires

4300 TBC Way, Palm Beach Gardens, FL 33410. (866) 822-4968. www.multimiletires.com Products: Advertising/marketing programs, radial and bias agricultural tires, ATV tires, high performance tires, industrial tires, lawn and garden tires, SUV/CUV/light truck tires, medium/heavy truck tires, bias light truck tires, off-the-road tires, passenger tires, trailer tires, specialty tires, tire tubes, tire valves, tire pressure monitoring systems, wheel weights, steel truck and trailer wheels, alignment equipment, brake service equipment, lifts and jacks, tire display racks, tire mounting and balancing equipment, Web and other online assistance, tire retailer support programs, roadside assistance programs, road hazard protection plan.

Myers Tire Supply Co.

1293 S Main St., Akron, OH 44301. (330) 253-5592 or (800) 998-9897. Email: sales@myerstiresupply.com www.myerstiresupply.com Products: Chemicals, cleaners and polishes, cooling/air conditioning products, gloves, oil products and lubricants, personnel protection and safety products, retreading materials, tire fills and sealants, tire gauges, tire identification, tire marking products, tire pressure monitoring systems, tire repair materials, tire studs, tire valves, wheel weights, wiper blades, air compressors, alignment equipment, battery charging and testing equipment, brake service equipment, diagnostic equipment, hoses, reels, lifts and jacks, material handling equipment, nitrogen inflation equipment, oil/lubrication equipment, retreading equipment, service trucks and associated equipment, shop maintenance equipment, tire display racks, tire handling equipment, tire mounting and balancing equipment, tire pressure monitoring system equipment, tire repair equipment, tools and tool accessories, work benches.

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NAMA Tires, Inc.

939 S Atlantic Blvd., Suite 212, Monterey Park, CA 91754. Email: info@namatire.us www.namatire.us Products: RT, MT, UHP, HT, TOURING made in Vietnam, TBR made both in Vietnam and Thailand.

NAPA Auto Parts

Nexen Tire America Inc.

4014 Wheatley Rd., Richfield, OH 44286. (909) 923-4011 or (800) 576-3936 (NEXEN). www.nexentireusa.com Products: Passenger tires, light truck tires, roadside assistance programs.

2999 Wildwood Pkwy., Atlanta, GA 30339. (678) 934-5000. www.napaonline.com Products: Supplier of automotive parts, tools, equipment and related services, including sales, marketing, online sales and training support.

Nitto Tire U.S.A. Inc.

National Tire

Nokian Tyres, Inc.

4300 TBC Way, Palm Beach Gardens, FL 33410. (866) 822-4968. www.nationaltire.com Products: Advertising/marketing programs, radial and bias agricultural tires, ATV, industrial, lawn and garden, passenger tires, SUV/CUV/ light truck, medium/heavy truck, bias light truck, off the road tires, trailer and specialty tires, tire tubes, tire valves, tire pressure monitoring systems, wheel weights, steel truck and trailer wheels, alignment equipment, brake service equipment, lifts and jacks, tire display racks, tire mounting and balancing equipment, Web and other online assistance, tire retailer support programs, roadside assistance programs, road hazard protection plan.

5665 Plaza Dr., Suite 250, Cypress, CA 90630. (714) 252-0007. www.nittotire.com Products: Passenger tires, light truck tires.

520 Nokian Tyres Drive, Dayton, TN 37321. (800) 565-2525. www.nokiantires.com Products: Passenger tires, light truck tires, truck tires, ag/farm tires, OTR tires, specialty tires.

Norbar Torque Tools, Inc.

36400 Biltmore Place, Willoughby OH 44094. (440) 953-1175. www.norbarusa.com Products: Tools & tool accessories.

Navitrac

4300 TBC Way, Palm Beach Gardens, FL 33410. (866) 822-4968. www.tbccommercialtires.com Products: Medium/heavy truck tires, ST trailer tires, web and other online assistance.

MTD July 2022

6/30/22 3:04 PM

Point S Canada

NTB Tire & Service Centers

4260 Design Center Dr., Palm Beach Gardens, FL 33410. (561) 383-3000 or (800) 926-8473. www.ntb.com Products: Light truck tires, passenger tires, specialty tires, truck tires, antifreeze, batteries, bearings, gaskets and seals, belts and hoses, brake products, chemicals, cleaners and polishes, cooling/air conditioning products, electrical/ignition products, exhaust system components, filters/ filtration systems, fuel system products, oil products and lubricants, spark plugs, steering components, suspension components, tire gauges, tire pressure monitoring systems, tire repair materials, tire studs, tire valves, transmission/driveline products, wheels and accessories, wiper blades, financing and credit programs, tire disposal/recycling/ shredding, Web and other online assistance.

Optimize Social Media

3510 Hopkins Place N., Suite W330-D, Oakdale, MN 55128. www.optimizesocialmedia.net Products: Advertising & marketing programs, social media.

OTOFIX

36 Harbor Park Drive, Port Washington NY 11050. (833) 686-1349. www.otofixtech.us Products: Battery charging & testing equipment, diagnostic equipment.

OTR Wheel Engineering, Inc.

195 Chatillon Rd., Rome, GA 30161. (706) 235-9781. www.otrwheel.com Products: Ag/farm tires, industrial tires, specialty tires, tire disposal/ recycling/shredding, tire flaps, tubes, wheel weights, wheels and accessories, wheel repair and chrome plating.

Patch Rubber Co.

100 Patch Rubber Rd., Weldon, NC 27890. (252) 536-2574. www.patchrubber.com Products: Chemicals, retreading materials, tire repair materials, tire repair equipment.

Perfect Equipment

1715 Joe B. Jackson Pkwy., Murfreesboro, TN 37127. (615) 893-0643. www.perfectequipment.com Products: Wheel weights.

Pirelli Tire LLC

100 Pirelli Dr., Rome, GA 30161-3538. (706) 368-5800. www.us.pirelli.com Products: Passenger tires, light truck tires, specialty tires, antique/ classic tires, motorcycle tires.

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Point S USA DBA Point S Tire & Auto Service

6102 N Marine Dr., Portland, OR 97203. (503) 283-6494. www.pointstire.com www.joinpointstire.com Products: Passenger tires, light truck tires, medium/heavy truck tires, ag/farm tires, advertising & marketing programs, computer software, consumer credit and financing, online sales systems, POS/Retailing, roadside assistance programs, tire retailer support programs, training programs, website and other online assistance.

Plasteel

66 Edmond, Valleyfield, Quebec J6S 3E8. (800) 611-7074. www.plasteelwheelweights.com Products: Wheel weights.

Plus Sizing Guide

2537-D Pacific Coast Hwy., Suite 330, Torrance, CA 90505. (310) 357-7293. www.plussizingguide.com Products: The Ultimate Wheel and Tire Plus Sizing Guide. Tire and wheel fitment information in print and digital formats. Data for OE and Plus Size applications for both current and vintage vehicles.

Power King

4300 TBC Way, Palm Beach Gardens, FL 33410. (866) 822-4968. www.tbccommercialtires.com Products: Advertising/marketing programs, ATV tires, industrial tires, lawn and garden tires, medium/heavy truck tires, bias light truck tires, OTR tires, trailer tires, specialty tires, tire tubes, tire valves, tire pressure monitoring systems, wheel weights, steel truck and trailer wheels, alignment equipment, brake service equipment, lifts and jacks, tire display racks, tire mounting and balancing equipment, tire pressure monitoring system equipment, Web and other online assistance, roadside assistance programs.

Podium

1650 W Digital Dr., Lehi, UT 84043. (801) 758-0580. www.podium.com Products: Advertising/marketing programs, computer software.

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235, J-A Bombardier St., Boucherville, Quebec J4B 8P1. (844) 378-7377. www.pointscanada.ca Products: Passenger tires, light truck tires, medium/heavy truck tires, ag/farm tires, industrial tires, specialty tires, advertising/ marketing programs, management programs, online sales systems, POS/retailing, tire retailer support programs, training programs.

Pre-Q Galgo Corporation

4329 Bronze Way, Dallas, TX 75237. (214) 330-7300. Fax: (214) 331-2222. www.pre-q.com Products: Retreading — passenger, light truck, medium & heavy truck, OTR, equipment and materials.

6/30/22 3:04 PM

Buyers’ Guide Red Kap

Prinx Tires

4300 TBC Way, Palm Beach Gardens, FL 33410. (866) 822-4968. www.goprinxtires.com Products: Passenger tires, performance tires, SUV/light truck tires, radial medium/heavy truck tires, HD ST radial tires, off-the-road tires, tire tubes, tire valves, tire pressure monitoring systems, wheel weights, steel truck wheels, trailer wheels, alignment equipment, brake service equipment, lifts and jacks, tire display racks, tire mounting and balancing equipment, tire pressure monitoring system equipment, Web and other online assistance.

The Pronto Network — Parts Plus, Auto Pride, and Pronto Auto Parts

2601 Heritage Ave., Grapevine, TX 76051. (800) 477-6686. www.theprontonetwork.com Products: Supplier of automotive parts, tools, equipment and related services, including sales, marketing, online sales and training support.

RAVAmerica

110 Plaza West, Texarkana, TX 75501. (800) 816-8138. www.ravamerica.com Products: Alignment equipment, tire mounting & balancing equipment, lifts & jacks, diagnostic equipment.

Raybestos Brakes/Brake Parts Inc 4400 Prime Pkwy., McHenry, IL 60050. (815) 363-9000. www.raybestos.com Products: Passenger tires, light truck tires, medium/heavy truck tires, speciality tires, brake products.

RBP Tires International, Inc.

5793 Martin Rd., Irwindale, CA 91706. (626) 856-1400. www.rbptires.com Products: Light truck tires.

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545 Marriott Dr., Nashville, TN 37214. (615) 565-5000. www.redkap.com Products: Apparel & uniforms.

REDI-Sensor TPMS Sensors

6755 Snowdrift Rd., Allentown, PA 18106. (800) 564-5066. www.redi-sensor.com Products: TPMS sensors.

RideStyler

27501 SW 95th, Suite 900, Wilsonville, OR 97070. (844) 394-8994. www.ridestyler.com Products: Computer software, consulting, online sales systems, website and other online assistance.

Sailun Tires

4300 TBC Way, Palm Beach Gardens, FL 33410. (866) 822-4968. www.gosailun.com Products: Advertising/marketing programs, passenger tires, performance tires, SUV/ light truck tires, radial medium/heavy truck tires, HD ST radial tires, tire tubes, tire valves, tire pressure monitoring systems, wheel weights, steel truck and trailer wheels, alignment equipment, brake service equipment, lifts and jacks, tire display racks, tire mounting and balancing equipment, tire pressure monitoring system equipment, Web and other online assistance.

Roadmaster Tires

701 Lima Ave., Findlay, OH 45840. (419) 423-1321. www.roadmastertires.com Products: Medium/heavy truck tires.

Rotary Lift

2700 Lanier Dr., Madison, IN 57420. (800) 445-5438. www.rotarylift.com Products: Alignment equipment, lifts and jacks, shop maintenance equipment, tire handling equipment, tire mounting and balancing equipment, tire repair equipment, wheel repair equipment.

Schrader TPMS Solutions

1960 Research Drive Suite 100, Troy, MI 48083. (248) 530-6850. www.SchraderTPMS.com, www.TPMSAcademy.com Products: TPMS sensors, tire valves, TPMS diagnostic/programming tools, tools & tool accessories.

Royal 4 Systems, Inc.

5000 E. Spring St., Suite 415, Long Beach, CA 90815. (562) 420-9594. www.royal4.com Products: Tire handling equipment, computer systems, computer software, POS/retailing, transportation & logistics.

Saffiro Tires

4490 Ayers Ave., Vernon, CA 90058. (562) 340-6252. www.saffirotires.com Products: Passenger tires, light truck tires, OTR tires, tire exporter/ importer, tire retailer support programs, advertising & marketing programs.

Sentury Tire USA

3850 W 108th St., Suite 1, Hialeah, FL 33018. (305) 621-5101. www.senturytireusa.com Products: Passenger tires, light truck tires, specialty tires, advertising/marketing programs, tire retailer support programs.

Snap Finance

1193 West 2400 South, West Valley City, UT 84119. (833) 442-8840. www.snapfinance.com/partner Products: Consumer credit & financing.

Specialty Tires of America

1600 Washington St., Indiana, PA 15701. (724) 349-9010. www.stausaonline.com Products: Ag/farm tires, industrial tires, specialty tires, antique/classic tires. MTD July 2022

6/30/22 3:04 PM

Sunbit

SPF MGT CO, LLC d/b/a RNR Tire Express

13922 Monroe’s Business Park, Tampa, FL 33635. (813) 977-9800. www.RNRtires.com Products: Passenger tires, light truck tires, brake products, suspension components, wiper blades, tire retailer support programs, advertising & marketing programs, consumer credit & financing, social media, training programs, website & other online assistance.

SproutLoud

15431 SW 14th St., Sunrise, FL 33326. (888) 274-3802 or (954) 476-6211. www.sproutloud.com Products: Advertising/marketing programs, computer software.

Sumitomo Tires

4300 TBC Way, Palm Beach Gardens, FL 33410. (866) 822-4968. www.sumitomotire.com Products: Advertising/marketing programs, logo_layout9.indd 1 passenger tires, performance tires, high performance tires, SUV/CUV/light truck tires, radial medium/heavy truck tires, tire tubes, tire valves, tire pressure monitoring systems, wheel weights, steel truck and trailer wheels, alignment equipment, brake service equipment, lifts and jacks, tire display racks, tire mounting and balancing equipment, tire pressure monitoring system equipment, Web and other online assistance, roadside assistance w w road w . M ohazard d e r n T protection i r e D e a l e rplan. .com programs, logo_layout.indd 57

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10940 Wilshire Blvd., #1850, Los Angeles, CA 90024. (855) 678-6248. www.sunbit.com/auto Products: Consumer credit & financing, financing & credit programs, POS/retailing.

TBC Brands

4300 TBC Way, Palm Beach Gardens, FL 33410. (866) 822-4968. www.tbcbrands.com Products: Advertising/marketing programs, radial and bias agricultural tires, ATV tires, high performance tires, industrial tires, lawn and garden tires, SUV/CUV/light truck tires, medium/heavy truck tires, bias light truck tires, off-the-road tires, passenger tires, trailer tires, specialty tires, winter tires, tire tubes, tire valves, tire pressure monitoring systems, wheel weights, steel truck and trailer wheels, alignment equipment, brake service equipment, lifts and jacks, tire display racks, tire mounting and balancing equipment, Web and other online assistance, tire retailer support programs, roadside assistance programs.

TECH

200 E Coshocton St., Johnstown, OH 43031. (740) 967-9015 or (800) 433-TECH. www.techtirerepairs.com Products: Tire repairs & chemicals, tire & tube valves, TPMS sensors, valves & programmers, wheel weights, balance beads, garage equipment, hand & power tools, carbide cutters & buffers, wire brushes & abrasive pads, pneumatic tools, adaptors & chucks, impact sockets, torque extensions, air inflating hoses, gauges & chucks, retreading enveloping systems, rubber extruder guns, mount & demount tools, tire inflation cages, bottle & floor jacks, lug nuts, tire spreaders, safety & protection equipment, hand cleaners, instructor led & on-line tire repair training.

THINKCAR TECH, Inc.

720 S. Rochester Ave., Unit B, Ontario, CA 91761. (833) 692-2766. https://thinkcarus.com Products: Diagnostic equipment, TPMS diagnostic/programming tools, TPMS sensors.

TIRECO Inc.

500 W 190th St., Suite 600, Gardena, CA 90248. (310) 767-7990. www.tireco.com Products: Passenger tires, light truck tires, truck tires, specialty tires, tire flaps and tubes, wheels and accessories. 6/21/18 1:28 PM

TBC International

4300 TBC Way, Palm Beach Gardens, FL 33410. (866) 822-4968. www.tbc-international.com Products: Radial and bias agricultural tires, ATV tires, high performance tires, industrial tires, lawn and garden tires, SUV/ light truck tires, medium/heavy truck tires, bias light truck tires, off-the-road tires, passenger tires, trailer tires, specialty tires.

TireConnect by Bridgestone

254 – 30 Via Renzo Dr., Richmond Hill, Ontario, Canada L4S6/28/19 0B8. (888) 792-7072, ext.101. www.tireconnect.ca Products: Computer software, online sales systems, POS/retailing, tire retailer support programs, website and other online assistance.

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Buyers’ Guide Tire Pros

Tire Group International LLC

7500 NW 35th Terrace, Miami, FL 33122. (305) 696-0096. www.tiregroup.com Products: Passenger tires, light truck tires, truck tires, ag/farm tires, motorcycle tires, OTR tires, specialty tires, tire flaps, tire tubes, wheel weights, wheels and accessories, consulting, financing and credit programs, insurance programs, tire exporter/importer, tire retailer support programs, trade show representation, Web and other online assistance.

The TireJobs Company

8007 Captains Ct., Frederick, MD 21701. (301) 662-7223. www.tirejobs.com Products: Consulting, employment services.

12200 Herbert Wayne Ct., Huntersville, NC 28078. (800) 632-1897. www.tirepros.com Products: Passenger tires, light truck tires, wheels and accessories, advertising/ marketing programs, consulting, online sales systems, training programs.

4260 Design Center Dr., Palm Beach Gardens, FL 33410. (561) 383-3000 or (800) 926-8473. www.tirekingdom.com Products: Light truck tires, passenger tires, specialty tires, truck tires, antifreeze, batteries, bearings, gaskets and seals, belts and hoses, brake products, chemicals, cleaners and polishes, cooling/air conditioning products, electrical/ignition products, exhaust system components, filters/ filtration systems, fuel system products, oil products and lubricants, spark plugs, steering components, suspension components, tire gauges, tire pressure monitoring systems, tire repair materials, tire studs, tire valves, transmission/driveline products, wheels and accessories, wiper blades, financing and credit programs, tire disposal/recycling/ shredding, Web and other online assistance.

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5665 Plaza Dr., Suite 300, Cypress, CA 90630. (714) 236-2080. www.toyotires.com Products: Passenger tires, light truck tires, medium/heavy truck tires.

TR Wholesale Solutions

Tire Service International LLC

3451 S 40th St., Phoenix, AZ 85040. (800) 223-4540. www.buytsi.com Products: Retreading equipment, lifts & jacks, Nitrogen inflation equipment, scrap tire disposal/recycling equipment, shop maintenance equipment, tire mounting & balancing equipment, tools & tool accessories, tire disposal/recycling/shredding.

TireTutor

Tire Kingdom Service Centers

Toyo Tire U.S.A. Corp.

207 Washington St., #471002, Brookline, MA 02445. (508) 203-7804. www.tiretutor.com Products: Passenger, light truck tires, advertising & marketing programs, computer software, POS/retailing, website & other online assistance, tire retailer support programs.

Towmax Vanguard

7015 Vorden Pkwy., South Bend, IN 46628. (574) 287-2316 or (800) 445-0179. www.trwholesalesolutions.com Products: Passenger tires, light truck tires, truck tires, brake products, suspension components, tire gauges, tire pressure monitoring systems, truck and SUV accessories, wheel weights, wheels and accessories, wiper blades, tire display racks, trade show representation.

Trailer King

4300 TBC Way, Palm Beach Gardens, FL 33410. (866) 822-4968. www.trailerkingtires.com Products: Specialty tires, ST radial tires.

Transamerica Tire Co., Ltd.

5118 Park Ave., Suite #601, Memphis, TN 38117. (949) 312-1908. www.transamericatire.com Products: Passenger tires, light truck tires, specialty tires.

4300 TBC Way, Palm Beach Gardens, FL 33410. (866) 822-4968. www.towmaxtires.com Products: Specialty tires, ST radial tires, roadside assistance programs, road hazard protection plan.

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Uniroyal, a brand of MNA Inc. Traxtion

3010 Story Rd. W, Irving, TX 75038. (844) 654-6230. www.traxtion.com Products: Computer software, alignment equipment, diagnostic equipment, tools and tool accessories.

Trelleborg Wheel Systems Americas, Inc. 107 Audubon Rd., Bldg. 2, Suite 205, Wakefield, MA 01880. (800) 548-8473. www.trelleborg.com/wheels Products: Ag/farm tires, construction tires, material handling tires, specialty tires, motorcycle tires, TPMS sensors, tubes and wheels.

1 Parkway S, Greenville, SC 29615. www.uniroyaltires.com Products: Passenger tires, light truck tires, medium/heavy truck tires.

United Software and Design

12 Greenlief St., Unit 1, Augusta, ME 04330. (207) 512-4748. www.tire-dealer-software.com Products: Computer systems, computer software, consulting, online sales systems, POS/retailing, training programs, website & other online assistance.

Unverferth Mfg. Co., Inc.

P.O. Box 357, Kalida, OH 45853. (419) 532-3121. www.unverferth.com Products: Agricultural wheels and accessories.

Vee Tyre and Rubber Co., Ltd.

Triangle Tire USA

113 Seaboard Lane, Suite A-180, Franklin, TN 37067. (615) 610-5050 or (888) 847-3745. www.triangletireus.com Products: Passenger tires, light truck tires, truck tires, OTR tires, specialty tires.

924 Rama 9 Road, Bangkapi, Huay Kwang, Bangkok, Thailand 10310. +66 2-719-6644. www.veerubber.co.th Products: Passenger tires, light truck tires, medium/heavy truck tires, ag/farm tires, industrial tires, specialty tires, antique/ classic tires, motorcycle tires, tubes.

Trimax - Maxon International

335 N. Puente St., Suite H, Brea, CA 92821. (330) 592-2325. www.trimaxtire.com Products: Passenger tires, light truck tires, medium & heavy truck tires.

Tyres International Inc.

4637 Allen Rd., Stow, OH 44224. (330) 374-1000. www.tyresinternational.com Products: Ag/farm tires, industrial tires, light truck tires, medium/heavy truck tires, specialty tires, tubes.

Unicorn Tire

4045 Willow Lake Blvd., Memphis, TN 38118. (901) 547-5866. www.unicorntire.com Products: Passenger tires, light truck tires, specialty ST trailer tires, medium/heavy truck tires.

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Westlake Tires

500 W 190th St., Suite 600, Gardena, CA 90248. (310) 767-7990. www.westlaketireusa.com Products: Passenger tires, light truck tires.

Wheel Consultants Inc.

See listing for Plus Sizing Guide.

Yokohama Off-Highway Tires America Inc .

201 Edgewater Dr., Suite 285, Wakefield, MA 01880. (339) 900-8080. www.yokohama-oht.com Products: Ag/farm tires, industrial tires, medium/heavy truck tires, specialty tires, OTR tires, mining tires, forestry tires, material handling tires, port tires.

Yokohama Tire Corp.

1 MacArthur Pl., Suite 800, Santa Ana, CA 92707. (800) 423-4544. www.yokohamatire.com Products: Passenger tires, light truck tires, medium & heavy truck tires, specialty tires.

Zhongce Rubber Group Co.,LTD Vipal Rubber Corp.

2601 NW 89 Court, Miami, FL , 33172. (305) 640-0330. www.vipal.com Retreading — light truck, medium & heavy truck, OTR, equipment and materials.

No. 1, 1st Street, Qiantang District, Hangzhou 310018, Zhejiang, China +86 571 86815901. www.zc-rubber.com Products: Passenger tires, light truck tires, medium & heavy truck tires, OTR tires, ag/farm tires, industrial tires, specialty tires, antique/ classic tires, motorcycle tires, TPMS sensors, tubes, TPMS diagnostic/programming tools.

Vogue Tyre & Rubber Co.

1101 Feehanville Dr., Mount Prospect, IL 60056. (800) 323-1466. www.voguetyre.com Products: Passenger tires, light truck tires, wheels and accessories.

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Associations NATIONAL

CANADA

ASE (National Institute for Automotive Service Excellence) 1503 Edwards Ferry Rd. NE, Suite 401, Leesburg, VA 20176. (703) 669-6600. Email: contactus@ase.com www.ase.com Officer: Brad Pellman, chairman.

Tire and Rim Association Inc. 4000 Embassy Pkwy., Suite 390, Akron, OH 44333. Phone: (330) 666-8121. Fax: (330) 666-8340. Email: tra@us-tra.org www.us-tra.org Officer: J. Spears

Auto Care Association 7101 Wisconsin Ave., Suite 1300, Bethesda, MD 20814 . (301) 654-6664. Email: info@autocare.org www.autocare.org Officer: Bill Hanvey, CEO and president

Tire Industry Association (TIA) 1532 Pointer Ridge Place, Suite G, Bowie, MD 20716-1883. (301) 430-7280 or (800) 876-8372. Email: info@tireindustry.org www.tireindustry.org Officer: Richard “Dick” Gust, CEO

Automotive Lift Institute Inc. 3699 Luker Rd., Cortland, NY 13045. (607) 756-7775. Email: info@autolift.org www.autolift.org Officer: R.W. (Bob) O’Gorman, president

Tire Retread and Repair Information Bureau (TRIB) 2202 18th St. NW, #177, Washington, DC 20009. (703) 533-7677. Email: info@retread.org www.retread.org Officer: David Stevens, managing director

Automotive Service Association 8209 Mid Cities Blvd., Suite 100, North Richland Hills, TX 76182-4712. (817) 514-2900. Email: info@ASAshop.org www.asashop.org Officer: Julie Massaro, executive director

Tread Rubber & Tire Repair Materials Manufacturers’ Group (TRMG) (614) 517-8396. www.retreadrepair.org Officer: Jordan Diller, chairman

Motor & Equipment Manufacturers Association (MEMA) 79 TW Alexander Dr., 4501 Research Commons, Suite 200, Research Triangle Park, NC 27709. (919) 549-4800. Email: info@mema.org www.mema.org Officer: Bill Long, president and CEO Retread Tire Association (RTA) P.O. Box 6, Pacific Grove, CA 93950. (831) 620-5345. Email: info@retreadtire.org jeffrey@retreadtire.org www.retreadtire.org Officer: Jeffrey Parks, managing director

U.S. Tire Manufacturers Association 1400 K St. NW, Suite 900, Washington, DC 20005. (202) 682-4800. Email: info@ustires.org www.ustires.org Officer: Anne Forristall Luke, CEO and president

Atlantic Tire Dealers Association Executive director: Frank Connor 93 Henderson St., Riverview, New Brunswick E1B 4B6. (506) 386-4306. Email: connorfrank57@gmail.com www.atda.ca Ontario Tire Dealers Association Executive director: Adam Moffatt 4 Oakwood Dr., Port Dover, Ontario N0A 1N4. (289) 887-4046. Email: amoffatt@otda.com www.otda.com Quebec Tire Dealers and Mechanics Association Executive director: Marie-Josée Aubé CP 89022 - CSP Malec, Montreal, Quebec H9C 2Z3. (866) 454-0477. Email: info@aspmq.ca www.aspmq.ca Tire and Rubber Association of Canada Officer: Carol Hochu, president and CEO A19-260 Holiday Inn Dr., Cambridge, Ontario N3C 4E8. (519) 249-0366. Email: info@tracanada.ca www.tracanada.ca Tire Dealers Association of Canada Executive director: Adam Moffatt 4 Oakwood Dr., Port Dover, Ontario N0A 1N4. (289) 887-4046. Email: amoffatt@otda.com www.tdacanada.ca Western Canada Tire Dealers Association Executive director: Ray Geleta 65 Woodbine Rd., Sherwood Park, AB T8A 4A7. (780) 554-9259. Email: rayg@wctd.ca www.wctd.ca

Specialty Equipment Market Association (SEMA) 1575 S Valley Vista Dr., Diamond Bar, CA 91765. (909) 610-2030. Email: members@sema.org www.sema.org Officer: Mike Spagnola, CEO The Tire Society Inc. 810 E 10th St., Lawrence, KS 66044. (785) 865-9402. Email: tst@allenpress.com www.tiresociety.org Officer: William Mars, president

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Associations STATES Alabama Tire Dealers Association Executive director: Randal Ward 11245 Chantilly Parkway Ct., Montgomery, AL 36117. (256) 616-3587. Email: alatiredealers@cs.com or denis@ aas.us www.alatiredealers.com Arkansas Independent Tire Dealers Association Charlie Edens Sherwood Tire Pros 2201 Miramonte Dr., Sherwood, AR 72120. (501) 940-5979. Email: chucky1938@gmail.com www.aitda.net California Tire Dealers Association Executive director: Marc Connerly 2235 Park Towne Cir., Sacramento, CA 95825. (650) 357-0600 or (916) 214-6495. Email: mconnerly@connerlyandassociates.com www.catiredealers.com Georgia Tire Dealers & Retreaders Association Administrative assistant: Stacy Jarrett P.O. Box 801378, Acworth, GA 30101. (770) 947-2323. Email: ga_tiredealers@bellsouth.net www.gtdra.com Mid-America Tire Dealers Association -Kansas/Nebraska/Oklahoma Executive director: Shawn Herrick 7321 NW Rochester Rd., Topeka, KS 66617. (785) 286-1110. Email: herrick.shawn@gmail.com www.matda.org Louisiana Independent Tire Dealers Association Executive director: Julie Fuselier 620 Florida St., Suite 210, Baton Rouge, LA 70801. (225) 351-1370. Email: info@litda.org www.litda.org Maryland - Chesapeake Automotive Business Association Executive director: Jason Faust 4174 Ridge Rd., Westminster, MD 21157. (410) 264-1163. Email: info@caba.biz www.caba.biz

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Michigan Tire & Vehicle Service Association President: William J. Hallan 603 S. Washington Ave., Lansing, MI 48933. (517) 372-5656. Email: whallan@retailers.com or mra@retailers.com www.retailers.com Minnesota - North Central Tire Dealers & Suppliers Association (serving Minnesota, North Dakota and South Dakota) Executive director: Bonnie McCleary 13304 Stone Rd., Minnetonka, MN 55305. (952) 544-6805. Email: bonniemccleary@ northcentraltiredealers.com Missouri Tire Industry Association Executive director: David Overfelt P.O. Box 1326, Jefferson City, MO 65102. (573) 636-2292. Email: dsoverfelt@gmail.com or motireindustry@gmail.com www.mtia4u.org Montana Tire Dealers Advisory Council, part of the Montana Retail Association Executive vice president: Bradley Griffin 1645 Parkhill, Suite 6, Billings, MT 59102. (406) 256-1005 or (800) 388-0236. Email: brad.griffin@mtretail.com www.mtretail.com New England Tire & Service Association (serving Maine, Massachusetts, Rhode Island, Vermont, New Hampshire and Connecticut) Executive director: Tony DeSimone 3 Lefevre Dr., Kingston, NH 03848. (855) 638-7248. Email: netsapros@aol.com www.netsa.org New Jersey State Tire Dealers Association President and director: Al Breese (732) 887-7281. Email: abreese@jwtire.com New York Tire Dealers Association Inc. President: Ernie Caramanico 258 Broadway, Amityville, NY 11701. (631) 789-9505. Email: ecaramanic@aol.com www.nytda.com Automotive Service & Tire Alliance Executive director: Tricia Sauls 316 W. Millbrook Rd., Suite 105, Raleigh, NC 27609. (919)-322-0609. https://astausa.org/

Ohio Tire & Automotive Association President: Jamie Hensley 50 W. Broad St., Suite 1111, Columbus, OH 43215. (614) 221-7950. Email: info@ohiotire.org www.ohiotire.org Oregon/Washington - Northwest Tire Dealers Association Executive director: Dick Nordness 93705 E. Grenada Ct., Kennewick, WA 99338. (509) 948-2433. Email: rnordness@nwtiredealers.org or info@nwtiredealers.org www.nwtiredealers.org Pennsylvania - Tire Dealers Association of Western Pennsylvania Inc. President: Bill Schwartz P.O. Box 31, Wendell, PA 15691. (412) 294-8973. Email: wptda@gmail.com www.tdaofwpa.org South Carolina Tire Dealers & Retreaders Association Inc. President: Darrell Cobb P.O. Box 11035, Columbia, SC 29211. (803) 252-7128. Email: leigh@associationplus.com www.sctiredealer.com/ Tennessee Tire Dealers Association (serving Tennessee and Kentucky) President: Chad Porter 4002 Memorial Blvd., Springfield, TN 37172. (615) 669-0098. Email: info@tntda.org Texas Tire and Automotive Association Executive director Chuck Space 4600 Spicewood Springs Rd., Suite 103, Austin, TX 78759. (512) 343-8604 or (800) 844-8748. Email: space@ecpi.com www.texastiredealers.org Virginia Automotive Association Executive director: Steve Akridge P.O. Box 13428, Richmond, VA 23225-0428. (804) 739-1400. Email: sakridge@vaauto.org www.vaauto.org Automotive Parts and Service Association of Illinois Executive director: Gary Manke 5330 Wall St., Madison, WI 53718-7929. (717)-786-2850 or (800)-236-6332. Email: info@apsail.com http://apsail.org/index.php

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TPMS

Honda Accord - 2018-2021 TPMS SYSTEM OVERVIEW

The indirect tire pressure monitoring system (TPMS) establishes a baseline tire pressure reading using the wheel speed sensors and indirectly monitors tire pressure to detect pressure loss in any of the four tires. The low tire pressure/TPMS indicator turns ON and appears when the tire pressure of any tire or tires falls below the specified threshold or a system malfunction is detected. The system is controlled by the vehicle stability assist (VSA) modulator-control unit. The TPMS consists of the following primary components: • VSA modulator-control unit; • Wheel speed sensors; • Outside air temperature sensor; • System indicator

CONTROL

The indirect TPMS establishes a baseline tire pressure reading using the wheel speed sensors and indirectly monitors tire pressure to detect pressure loss in any of the four tires. The system does not monitor the tires when driving at low speed. The system uses these two methods to determine loss of tire pressure: • Wheel speed differential; • Peak tire resonance

WHEEL SPEED DIFFERENTIAL

When monitoring tire pressure using the wheel speed differential method, the TPMS module compares the speed of the wheels in three different configurations, as seen in Fig. 1: Tire diameter shrinks as the tire deflates, causing the wheel speed to increase. If the difference in wheel speeds exceeds the threshold, the low tire pressure/TPMS indicator turns ON, as shown in the diagram in Fig. 2.

PEAK TIRE RESONANCE

Peak resonance frequency value learned during calibration becomes the initial value. The peak resonance frequency method compares the initial peak resonance frequency value of the two front tires and the present peak resonance frequency value of the two front tires and detects reduced pressure of the tires. If the present peak resonance value drops below the threshold, the low tire pressure/ TPMS indicator turns ON, as shown in Fig.2.

Photo: Honda

Resonance frequency is corrected based on the outside air temperature sensor information because resonance frequency is changed by the outside air temperature. The TPMS module compares the peak resonance values learned at calibration. If the value drops below the threshold, the low tire pressure/TPMS indicator turns on.

TEMPORARY SUSPENSION

Certain situations — such as when the vehicle is turning, accelerating, decelerating or braking — will temporarily prevent the system from monitoring tire pressures due to varying tire loads.

CALIBRATION

A calibration process is required for the TPMS module to learn the initial rolling radii of the four tires and peak tire resonance values. The calibration procedure must be performed any time the tire pressures are adjusted or when the tires are rotated or replaced. The TPMS calibration procedure is initiated by doing customization. Upon the completion of system calibration, vehicle mileage and calibration data is stored in the VSA modulator-control unit. If larger diameter accessory wheels have been installed, the TPMS system needs to be calibrated to recognize the new wheel size. This procedure is performed using the HDS threshold rewriting function.

TPMS SYSTEM DESCRIPTION - SYSTEM DIAGRAM

The TPMS module is integrated into the VSA modulator-control unit. In order to control tire pressure monitoring, the TPMS module first receives inputs from the VSA system, which includes the wheel speed sensors, the hydraulic pressure sensor, the PCM, the SRS unit, the EPS control unit and the gauge control module, as noted in Fig. 3. Then the TPMS module sends commands to the gauge control module through the VSA modulator-control unit and issues warnings to the driver.

HOW TO TROUBLESHOOT THE TPMS Fig 1: This diagram shows the three configurations the Honda Accord uses to compare wheel speed. Photo: Mitchell 1

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The vehicle is equipped with TPMS and the system is controlled by the VSA modulatorMTD July 2022

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TPMS control unit. This system has an indicator on the gauge control module. If the system detects low tire pressure in any of the four tires, the low tire pressure/TPMS indicator comes on. It will stay on until calibration procedure starts. CHECK SYSTEM (TPMS) • If a problem in the system is detected, the VSA indicator comes on, and the low tire pressure/TPMS indicator comes on after blinking for about 75 seconds; • If VSA falls into error mode, TPMS also falls into error mode and stops all operation. If TPMS is calibrating, the calibration will be suspended. If the system is OK, the low tire pressure/ TPMS indicator should come on when the vehicle is turned to the ON mod, and then go off two seconds later. If it does not, there is a problem with the system.

CONDITIONS FOR DATA REJECTION

Even if the system is normal, calibration or deflation detection is not performed during the following conditions:

• The brake pedal is pressed; • The vehicle is stopping; • While going slower than 22 mph or cruising over 65 mph; • Short turn, rapid acceleration and/or hard braking; • Conditions where the right and left wheels are rotating at different speeds, like when driving on sand, loose gravel, snow, ice or extremely rough roads; • When the ABS, EBD, TCS, or VSA controls are operating; • Gentle cornering radius; • Driving on a steep slope.

CONDITIONS WHERE TPMS CAN NOT OPERATE NORMALLY

In the following cases, false warning might occur or deflation might not be detected: • Non-recommended tires are used; • Tires with different wear levels; a different brand, model and type; or different sizes are used; • All four tires are not replaced to the recommended tires at once; • Tires have been calibrated with non-

recommended tire pressure; • Temporary spare tires or tire chains are mounted; • When driving on sand, loose gravel, snow, ice or extremely rough roads; • With trailer towing or a roof carrier; • With a very heavy load or an extremely unbalanced load; • Rapid deflation, like a tire burst.

CHANGE OF THE TIRE PRESSURE THRESHOLD

When changing tire/wheel size, it may be necessary to adjust the tire pressure threshold using the HDS. If it is not adjusted, the system may not operate normally. This operation can be done through the ABS/TCS/VSA menu in HDS.

TPMS SYMPTOM TROUBLESHOOTING:

Calibration Cannot Be Started • If any gauge control module or VSA system DTCs are indicated, do the troubleshooting for these DTCs first; • Check the number of miles on the gauge control module. After proceeding TPMS

Always Ahead

Keeping EV EZ www.SchraderTPMS.com 88

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TPMS calibration, DATA LIST with the HDS shows the same number of miles on the gauge control module. When the TPMS switch is not working, DATA LIST with the HDS shows the number of miles of the last TPMS calibration previously done. TPMS calibration check: 1. Turn the vehicle to the ON mode; 2. Check the number of miles on the gauge control module; 3. Make sure that all four tires are the correct size with specified tire pressure, the same speed rating, and the same brand/model and are evenly worn; 4. Do the TPMS calibration; 5. Check the parameter(s) with the HDS;

Fig 2: If the difference in wheel speeds exceeds the threshold, the TPMS indicator turns on according to this diagram. Photo: Mitchell 1

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Symptoms and Diagnostic Procedures • HDS does not communicate with the VSA modulator-control unit or the vehicle Troubleshoot the DLC circuit. • Calibration cannot be started: 1. Symptom troubleshooting; 2. Replace the VSA modulator-control unit. • TPMS warning is indicated: 1. Check for VSA system DTCs; 2. Check for the VSA indicator. If VSA indicator turns on, do the VSA system symptom troubleshooting ‘’ABS indicator, brake system indicator (red), VSA indicator, and brake system indicator (amber) do not go off; 3. Replace the VSA modulatorcontrol unit. • Low tire pressure/TPMS indicator is on: 1. Check the tire size and tire pressure; 2. Make sure all tires are the same brand/ model and have the same speed rating; 3. Inspect tires for even wear; 4. Do the TPMS calibration. • Low tire pressure/TPMS indicator does not come on when the tire pressure has decreased: 1. See general troubleshooting information ‘’condition for data rejection, and case TPMS cannot operate normally.’’ (Even if a system is normal, there is a possibility it cannot detect low tire pressure);

w w w . M o d e r n T i r e D e a l e r. c o m CO7261 Modern Tire Dealer REDI-Sensor_New Gen HalfIsland_7-22_V1.indd

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TBE200

INDEPTH TIRE SERVICE

LASER TBE200 INTELLIGENT MEASUREMENTS TIRE TREAD DEPTH MEASUREMENT

BRAKE DISC WEAR MEASUREMENT 0.1MM LASER ACCURACY TOUCHSCREEN DISPLAY

SUPPORT: 1.855.288.3587 EMAIL: USSUPPORT@AUTEL.COM | WEB: AUTEL.COM VIEW MARKETING MATERIAL: ISSUU.COM/AUTEL2 FOLLOW US @AUTELTOOLS

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TPMS 2. Do the gauge control module selfdiagnostic function; 3. Do the TPMS calibration; 4. Replace the VSA modulator-control unit.

TPMS RESET PROCEDURES

• Ensure the tire pressure is properly adjusted to match the pressure on the door jamb label before doing the calibration; • The calibration begins when the calibration is selected through the center display. The calibration is completed after driving in an ideal driving condition (22 to 65 mph), driving steadily without much acceleration or deceleration, for about 20 minutes. Full functionality of the system cannot be performed properly if the calibration is not completed. • Do the TPMS calibration after completing the following items: • Adjust the tire pressure; • Rotate the tires; • Replace the tire (s); • Update the VSA modulator-control unit; • Replace the VSA modulator-control unit. • Calibration check method. Check if the calibration is completed by doing the following items: • Stop the vehicle and shift into neutral (M/T) or P or N (A/T, CVT) position/ mode; • Turn the vehicle to the OFF (LOCK) mode; • Turn the vehicle to the ON mode and wait to see the low pressure/TPMS indicator come on for two seconds and then off; • Do not drive the vehicle and wait for 45 seconds, as-is; • If the calibration is completed, the indicator does not come on. If the calibration

is not yet completed, then the indicator comes on for two seconds and goes off. The calibration check process gets interrupted if the vehicle moves. Do the troubleshooting if the indicator does not go off after two seconds, keeps blinking or stays on when the vehicle is in the ON mode. The vehicle must be stopped with the transmission in neutral (M/T) or P or N (A/T, CVT) position/mode. If the “Calibration failed to start” message appears, repeat steps six and seven. If the message appears again, do the TPMS symptom troubleshooting.

TPMS - CALIBRATE WITH DISPLAY AUDIO TYPE (8-INCH SCREEN):

1. Make sure the tires are inflated to the tire pressure listed on the door jamb label; 2. Turn the vehicle to the ON mode; 3. Press the HOME button of the center display; 4. Select SETTINGS; then VEHICLE; then TPMS CALIBRATION; and CALIBRATE.

TPMS CALIBRATE WITH COLOR AUDIO TYPE (7-INCH SCREEN):

1. Make sure the tires are inflated to the tire pressure listed on the door jamb label; 2. Turn the vehicle to the ON mode; 3. Press the CLOCK/MENU button of the center display; 4. Select SETTINGS; then VEHICLE SETTINGS; then TPMS CALIBRATION and CALIBRATE. • When the calibration begins, “Calibration Started” is displayed on the screen. If it fails to start, repeat final two steps. ■ Information for this column comes from the tire pressure monitoring systems data in ProDemandR, Mitchell 1’s auto repair information software for domestic and import vehicles. Headquartered in San Diego, Mitchell 1 has provided quality repair information solutions to the automotive industry since 1918. For more information, visit www.mitchell1.com

Fig 3: The TPMS module is part of the vehicle stability assist (VSA) modulator-control unit. Photo: Mitchell 1

MTD July 2022

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