GR Tech Recruiting Portfolio

Recruiting Portfolio

Overview GR Tech Team 4 8 18 19 22 24

Who We Are Our Culture Why Work for GR Tech Career Growth & Development How to Succeed at GR Tech What Makes Us Awesome

Guaranteed Rate

Resources

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Company Overview Our Core Values Our Diverse Culture

FAQ

Who We Are Start-Up Within a National Company GR Tech is the team at Guaranteed Rate that strategizes and develops the industry-leading technology that elevates us above our competitors.

We innovate and deliver solutions to get your perfect mortgage, your way.

Anytime. Anywhere.

We know the importance of investing in our employees and putting an emphasis on the technology that supports digital mortgages and security.

GR Tech is a gritty group of passionate technologists on a mission to dominate the mortgage world by solving some of the industry’s most complex problems. We leverage cloud platforms, big data and analytics, and artificial intelligences to deliver secure and unique mortgage tech solutions.

Innovation runs through our DNA. Our teams explore new tech to develop new solutions. We are a results-driven team who gives a sh!t about the quality and impact our work has on our customers, colleagues and partners.

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Exciting & Unique When you join GR Tech, you join a team that is constantly pushing the boundaries and transforming the mortgage industry.

Being part of our team is unique because we are solving the most complex problems in the industry. With the ownership and flexibility we give our teams, everyone develops innovative solutions to change our business operations and customer experience for the better, while keeping that startup mentality.

Diversity breeds innovation and innovation is what drives our business forward. GR Tech is built on great minds, with unique points of view. This combination allows us to come together to continually improve and optimize our systems/ network infrastructure to enable GR Tech to innovate and set the industry standard, not follow it.

Oscar Rodriguez, Delivery Manager

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Innovative & Impactful Technology

The World’s First Digital Mortgage When you’re buying a home, getting pre-approved is an essential first step to ensuring that you have the buying power to get the home you want.

Our first-of-its-kind Digital Mortgage: + Delivers pre-approval in minutes + Provides credit scores from all three leading credit bureaus for free + Eliminates time-wasting emails and phone calls + Performs instant, automated underwriting of loans from Freddie Mac or Fannie Mae, delivering a real approval within minutes

GRAffordable Finding a mortgage that’s right for borrowers and their specific

Each day I get to work with amazingly smart and driven colleagues that are solving some of the mortgage industry and fintech’s most challenging problems.

Darin Hurd, Chief Information & Security Officer

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situation has never been easier. By asking borrowers a few simple questions about their needs, we give customized loan options in seconds. It’s the kind of knowledge and full transparency that is unique to Guaranteed Rate.

Guaranteed Rate Mobile App Our powerful mobile app gives borrowers the ability to find their perfect loan anytime, anywhere in a 100% secure, digital environment from any handheld device.

Work With The Best Our Tech team is the best in the business. They’re dedicated to finding new and better ways to streamline the mortgage process by bringing greater transparency and buying power to our customers.

The teamwork and collaboration is second to none. We have some of the smartest people I have ever worked with and everyone is always helpful and ready to jump in and work together to either design new solutions or solve problems.

Jeff Cohn, SVP of Platform Engineering

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Our Culture We work with the best of the best and only recruit top talent. We want to make sure our culture is reflective of the passionate, collaborative and results-driven nature of our colleagues. The culture we’ve built provides an environment for innovation, identifying and leveraging the right tech to solve complex mortgage origination business problems, and experimentation alongside consistent learning and development.

Motivational & Passionate Work Environment Our teams have a passion for invention and they feel empowered to bring their ideas to the table. Their entrepreneurial spirit and owner’s mentality reflects in both their team and individual projects. By giving our teams the tools and resources that they need, we constantly deliver impactful and innovative results.

Encouraging New Ideas & Teamwork Our core values and commitment to technological excellence drive our teams’ success.

We have a “we’re in this together” culture. Our teams enable and encourage each other to continually deliver problem-solving tech solutions. We accomplish this by collaborating and leveraging the aggregate skills and talent.

Growth Mindset We’re never happy with the status quo. For us, it’s all about being progressive in the industry. Our teams strive to learn and grow to replace old solutions and tech with the new. Focusing on the future allows us to simplify the customer experience and make our business colleagues’ processes more efficient. We don’t fear change, we embrace it.

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Working at GR the Tech Way Taking the Lead We give you the ability to work closely with leadership and make an impact on our organization.

Immersing Yourself in Our Products Our engineers are not order-takers – they are product owners and leaders. They understand the technical vision for a product, and as a team, decipher how to execute and build things out.

Empowering Teams Our teams are always working on new projects and products that make an impact on the industry. By empowering our engineers to explore new ideas and break free from legacy systems constraints, we continue to build innovative products and services that help millions of people find new homes.

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Our People We have passionate people and a laid-back vibe.

Our excellent teamwork is evident in the actions, behaviors and approaches of both the leaders and individual team members at GR Tech. Our “jump in and help out” mentality provides a great support system from colleagues.

Collaboration We understand what it means to work as a team. We’ve created a trusting environment for team members to believe in themselves, take pride in making their own decisions and define their project’s direction. Most importantly, our team members respect and listen to each other.

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Living by Our Core Values We are focused on always improving our tech, and our culture, by following our values. In doing so, our team members become impactful and result-driven individuals.

Our Teams At GR Tech we depend on collaboration, as our teams have people in various roles who are responsible for delivering meaningful outcomes to the business. We deliver results by respecting each other’s goals and vision, and we create value by focusing on the future and new technology opportunities.

We work with our devoted Executive Leadership team to shape the direction of projects and create roadmaps. With everyone being empowered to bring their ideas to the table, our teams feel free to open up and express their opinions on solving problems and enhancing the organization overall.

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How We Are Keeping Our Employees Safe Employee safety is our number one priority. This is why GR Tech has made it possible for our employees to work remote until it is safe to return to the office.

We understand that this past year has impacted everyone in different ways and that people have had to change the way that they work, manage their time and adjust to new routines and schedules. It is important that we recognize the human factor of business by making it easier for our teams to work remotely and allowing flexible work hours so that our teams can deliver on business outcomes while managing new and evolving personal life commitments.

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Supporting Our Teams We are fortunate that our employees have been able to seamlessly transition to remote working and continue to be impactful in their work. We support remote working efforts by offering employees an annual stipend to be used for essential work from home equipment.

Management is always working on ways to keep remote working efficient and effective and will continue to work with their teams to ensure that they feel supported and safe.

GR Tech treats people like the adults they are, trusting people to get their work done and take the time off they need. Coming into an environment like that is truly refreshing.

Shelley Grosch, UX Designer

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Keeping Our Teams Connected Even though we are all remote, we want our teams to feel connected and still have that feeling of working together. We have found different ways to keep our GR Tech Culture alive while everyone is staying safe. Some of what we have done is:

Virtual Activities: We have organized multiple virtual events that help keep our teams connected in a fun and energetic way. Some of the events that we have done have included happy hours, game nights and workout and cooking classes.

Sharing is Caring: Our teams are full of talented people and they are always looking at ways to share their talents, whether it’s through cooking, baking, photography, gardening…the talents are endless. Our teams have created channels in our slack community to share their hobbies with their teammates. From food and cocktails recipes, home DIY projects, to gardening tips and bee keeping tricks. Anything that you can think of—our teams have shared and come together to bond over their hobbies and talents.

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Keeping Each Other Motivated: It is important that our teams feel motivated during all of the chaos. We have created what we call the High-Five Program which allows teams to give a “high-five” to their peers and recognize them for a job well done.

No matter how big or small the project or task, our teams enjoy giving shout outs to one another. It helps that everyone is encouraged to work hard and play hard.

All IT Updates & Company Calls: Guaranteed Rate never lets you skip a beat. Apart from keeping you connected to your teams, we also make sure to keep you connected with the company as a whole. With monthly company updates and check-ins, as well as bi-weekly GR Tech team updates, we ensure that you always know the latest information and are up to date with the initiatives in place to keep you safe.

Our culture is very important to us and we never want our teams to feel disconnected from it. We are constantly looking at new, creative ways to keep our culture alive virtually and the initiatives listed above are only the beginning.

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#challenge accepted To become the #1 mortgage originator in the country we must build tech solutions that deliver the best experience to our customers, colleagues, and partners. With innovation and an ever-changing industry, focusing on the customer’s voice allows us to stand out from our competitors. Our teams solve challenges that have plagued the mortgage industry for years including automated underwriting, partner integrations (such as income verification), document recognition and management, and task-based workflows.

As a market leader, our success depends on our customers’ success. They rely on us to provide an efficient and simple mortgage experience, so our teams know the importance of making an impact for our users and the business. We depend on each other, so the more we collaborate, the better GR Tech becomes.

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What Drives Us Delivering impactful results and outcomes for our customers, colleagues and partners to experience each day.

Working with the most talented colleagues in the industry.

Leadership and responsibility.

The challenge.

The willingness of each person to help one another.

Making a difference for people.

Providing a fun, encouraging workplace for talented people.

Continuous improvement.

Learning and growing together as a team.

Creating and developing processes that bring a competitive edge to the business.

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Why Work For GR Tech We Have Fun & Get Sh!t Done This is the best place you will ever work! Here, the people who thrive are the ones who are eager to jump in where the challenges are the greatest—identifying creative and impactful ways to solve them. We allow you to try new, bold and inventive things, and push beyond what most people believe is possible.

Here at GR Tech you can: + Think big and embrace your innovation and creativity + Take pride in your work and drive results + Set meaningful, aggressive goals and accomplish them with pride You can’t work here unless you give a sh!t. We want you to thrive and have a burning desire to deliver great results and always satisfy our customers with exceptional service.

I have the opportunity to drive the direction of my role and make a huge impact here, which is what attracted me to Guaranteed Rate. I really love that GR Tech allows me to work on things that I am passionate and excited about. It’s also great to see how supportive and motivational management is.

Marta Reyes, IT Project Manager 18

Career Growth & Development Here at GR Tech, we pave an easy path for you to grow and gain an understanding of the fintech and mortgage space.

We want you to feel empowered and driven to grow your career with GR Tech and be given the opportunity to learn both technical and leadership skills. Our teams drive the direction of their roles, build and shape departments and introduce new processes that have allowed them to leave their “fingerprint” on GR Tech. We make sure that we provide you with the tools and resources needed to excel and define your career path.

We’re constantly encouraging you to learn what’s going on in the fintech space and see how tech is transforming the entire mortgage industry. This way you can be a part of the innovation and changes that make Guaranteed Rate #1.

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Training We want you to feel like you are moving forward in your career and are motivated to continue developing with us. By recognizing that no one’s path is the same and everyone has their own way of learning, training and pursuing ambitions, we make sure that your development reflects YOUR path.

Here are some of the training opportunities we have provided to our teams: + Code academy + Peer mentoring programs + Clojure University + Attending conferences and training sessions

Clojure U allows me to share my love of the Clojure programming language, and more importantly it allows us to broaden our hiring standards to find great engineers regardless of their technical background. I like that we can bring new engineers in and they can ramp up on our codebase and our internal practices while learning our preferred language.

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Adam Komblevitz, Software Engineer

Internal Resources Getting to know all the software tools and resources just by being able to talk to experienced developers is key. There is a vast culture of sharing work, processes and solutions that other teams benefit from. It’s essential to us that we create an

environment for learning where you can access the resources you need, when you need them: + Participating in product, visioning and roadmap, stakeholder and team knowledge share meetings + Access to our Resource Training Center + GR Wiki, where you can find information about the different services that we build + Knowledge Libraries, which are created by our team members in response to problems they’ve solve or challenges they’ve faced

Clojure University Training Program Our Clojure University (CjU) is a program that we offer to new hires and internal employees. This program allows programmers to learn diverse language backgrounds and ramp them up into productive Clojure developers.

CjU is a 4-week program and takes place twice a month. With no need to have a Clojure background to participate, this program is designed to be challenging. However, when you’re done we guarantee you’ll walk away mastering the practice.

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How to Succeed at GR TECH At GR Tech, we have different approaches on how to succeed. We want you to feel encouraged to learn, be curious and approach challenges with a positive attitude and ambition. Our teams are unique in that they can think outside of the box, embrace change and are never afraid to challenge one another. Your success is our success.

You don’t know what might work best if you haven’t explored new ideas before, so we want you to keep an open mind and push the boundaries. Having something real and seeing how it works for people is a much faster and more pleasurable way to solve problems.

Here we embrace change and our teams wear a lot of different hats to handle the responsibility. Things are very fast-paced and our teams understand that things can change quickly, so being nimble, innovative and stepping up to a challenge goes a long way.

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GR Tech is a fast-paced, results-driven work

Switching jobs can be overwhelming, but we want you

environment and we have high standards and

to be confident and know that we are here to support

expectations for our teams. By providing our teams

you in this transition. We provide you with the tools and

with the right tools and resources, they come

resources you need to be successful such as on-boarding

together to deliver amazing solutions.

processes, management support and training.

We own up to our mistakes and encourage

Always ask for help, no matter how big or small. It’s

transparency and honesty with management to ensure

better to over-communicate and ask excessive questions

that you are set up for success. We hold ourselves

than wait for someone to give feedback on something

and others accountable, and embrace change which

that could have been avoided by asking questions.

allows us to learn and grow.

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What Makes Us Awesome

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Our Superpowers

We all have superpowers that we bring to the company. At GR Tech, we want you to use your powers for greatness and feel like you make a difference.

Here are some of our team’s superpowers:

Customer Service

Ambition

Passion

Optimism

Fun

Curiosity

Diligence

Building Relationships

Caring

Helpful

Positivity

Confidence

Ownership

Reliability

Enthusiasm

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What We Love About Our Teams At GR Tech, we are family. Everyone looks out for each other and believes in one another. We want you to feel like you can come in and hit the ground running and genuinely enjoy your career.

We asked everyone what it is about their team they love the most: People are very willing to help explain how things work to better collaborate on a project. We are team players who are in it to win it!

They are more my peers than anything.

They push me to strive for my best.

Smart, friendly, caring, passionate and always willing to help each other.

Intelligent, friendly and patient.

My team has some really smart engineers that I look up to. I would describe my team members as the best of the best. They’re hardworking and innovative and no challenge is too big to get done. They’re open-minded, reasonable, experienced, understanding and blunt. I don’t think there’s anyone on the team afraid to state their opinion.

We speak up if we have another opinion on something or if we need more clarity.

We don’t sit on things for too long without checking in on one another.

My manager is probably one of the best bosses I have ever had. He is honest with us and always seems to have our best interests in mind.

Everyone handles new ideas and challenges with positivity. People are willing to surrender their opinions to better ideas and relentlessly search for the most effective solutions.

My team is awesome. Everyone has their areas of expertise and are all willing to help and teach at any moment.

We get our work done, but we’re not afraid to tell it like it is; we don’t sugarcoat things or beat around the bush.

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What our teams LOVE about their jobs Freedom to do things & execute projects how they see best

Cross-functional work ethic Flexibility and opportunities of working in the tech field Helping different teams and wearing multiple hats

My favorite thing about working for GR Tech is the opportunity to learn new things. Working at a fast-paced company, there are always opportunities to take on something new. No two days are the same, which makes work exciting!

Melissa Friedman, Security Risk & Compliance Analyst

Staying motivated by being able to have a voice and the ability to implement change Getting to help get things running and moving Having a full understanding of the company, the department and the path forward, which allows development of new skill sets

Ability to influence a wide variety of tech, people and processes Responsibility The challenge

Always acquiring new skills Self-management, serving the team and making a difference Getting to be creative every day and come up with new design solutions

The autonomy and ability to explore better ways of accomplishing tasks Ownership — building important and impactful technology where we get to be involved in the full process The independence and opportunity to have an impact

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Mission Statement Our mission is to be the #1 retail mortgage lender in the country, where each of our employees authentically lives our core values.

We will revolutionize the home loan process by offering consumers a digital experience so advanced that we can consistently close their loan within three days. Our employees are committed to providing world-class customer service, reflected in our net promoter score of 95 or better. We are the best of the best and the most trusted experts in the mortgage business.

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Company Overview Guaranteed Rate is the most innovative mortgage lending company in the nation. Our business approach continues to be disruptive and revolutionary. Some of the nation’s top real estate agents, who helped us design our system way back in 2000, continue to recommend us to their premier customers with confidence. Our business has grown organically via word-of-mouth, first in our home market of Chicago, and then across the country.

With over 9,000 employees, 350 branches across the country and licensed in all 50 states – we’re committed to making the mortgage process as seamless, friendly and financially valuable as possible.

Customers remain at the center of everything we do, from the world’s first Digital Mortgage to our easy-to-use GR Mobile App. Our continued commitment to providing personal service makes it possible for customers to find the perfect mortgage for their situation, anytime, anywhere. All of this is the simple formula that has made us one of the most trusted mortgage providers in the U.S.

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A Powerful Brand GR is a strong national brand that’s building momentum. + 3rd largest retail mortgage lender in the country + We have our own title company, Ravenswood Title + We have our own insurance company, Guaranteed Rate Insurance + Currently has 9,000+ employees + 350+ offices across the country + Official naming rights of the Chicago White Sox stadium, Guaranteed Rate Field + Sponsorships with pro athletes: + UFC - Rose “Thug” Namajunas + NASCAR - Ryan Newman #6 + Seth Jones - NHL + Dustin Poirier - UFC

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We Grow for Good

Our Core Values

We intend to be the #1 retail mortgage lender in the country, with the commitment that the more we grow, the more good we will do. We have a grow-for-good metric that measures the impact we have on our customers, referral partners, GR family and the communities we serve. We encourage each other to live healthy, balanced lives and have a lot of fun doing it!

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We Put the Customer First We believe everyone deserves the same low rates and great service, whether they’re a Wall Street big shot or a modest first-time homebuyer. We’re absolutely committed to making sure every customer loves working with us so much that they can’t wait to refer us to their family and friends.

We Work With the Best of the Best We started the company with this philosophy: Hire the best employees, build business with the best referral partners and work with the best mortgage partners. The best are never satisfied with the status quo, have a burning desire to deliver great results and always work to satisfy.

We Think Big We go for it. We are bold in our ideas, pushing beyond what most people believe is possible.

We believe in the law of attraction and can accomplish anything through positivity and working together as one team.

We Have Grit We set meaningful, aggressive goals and tenaciously pursue them day after day, week after week.

We accomplish these goals by overcoming obstacles and finding a way to WIN. We are relentless.

We never give up. Ever.

We embrace a scrappy, entrepreneurial mindset and work as though we own the company.

We never sacrifice long-term health for short-term gains. We are financially disciplined and challenge ourselves to be inventive and self-sufficient in everything we do. We will always invest in what matters to our customers, referral partners, GR family and the communities we serve.

We Take Decisive Action We move fast. We destroy bureaucracy, formality and fear of failure because quick delivery is important for our customers. If we see a problem or opportunity, we jump on it. We make bold, thoughtful decisions while effectively managing risk and ensuring compliance.

We Demand Excellence Our daily focus is to have a better value proposition than any other bank or mortgage company in the country for our customers, referral partners and GR family. We have the highest standards. When we do our jobs with excellence, this business is easy—our referral partners are well served, and our customers keep coming back. Good enough, never is.

We Hold Others Accountable We are not victims—we are masters of our fate. We honor the commitments we make and never say, “That’s not my job.” If we make a mistake, we own it, fix it and move forward. We seek transparency and embrace constructive conflict and criticism in order to learn and grow.

Our Core Values

We Have Owner’s Mentality

We Give a Sh!t Being part of the GR family means caring deeply about our work, each other and our company.

We take pride in what we do and how we do it. You can’t work here unless you give a sh!t.

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Our Diverse Culture At Guaranteed Rate, we strive to make a safe and inclusive environment for all our employees—to help raise the voices of those who are usually underrepresented within our industry. We’ve created communities within Guaranteed Rate to ensure everyone’s ideas are heard and acted upon.

GROW is a community of women mortgage professionals who are dedicated to supporting each other by identifying opportunities, leadership and offering a safe environment to share ideas that empower women and the community around them.

PROUD is our organization that’s aimed at promoting LGBTQ+ acceptance within the workplace. By offering education, awareness and support for our LGBTQ+ family, we hope to create an inclusionary workplace model that will be adopted across the country.

LEAD is our community of mortgage professionals of color. By hosting meetings to discuss opportunities, share ideas and create plans of action, LEAD is strengthening equality in our industry and developing community relations.

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Since it was established in 2012, the Guaranteed Rate Foundation has been committed to giving back to our communities in numerous ways. Whether it’s pitching in and helping Habitat for Humanity build new homes or providing financial assistance for a family in a time of illness or tragedy, sharing our good fortune with those who need support is an essential element of who we are.

We’re grateful for our opportunities and our successes, both as a company and as individuals. We show that gratitude by giving back to the communities in which we live and work. Since having been founded, the Guaranteed Rate Foundation has: + Participated in volunteer days to clean up parks, beaches and rivers + Collected and donated food and clothing in the aftermath of natural disasters + Served on boards and commissions of local agencies and nonprofits + Since 2012, over $3 million has helped more than 1,000 individuals across the country + The average Guaranteed Rate recipient receives $20,428 in forms of grants for rent, car payments, groceries or additional assistance + This year we raised over $3 million for Feeding America as part of our 20th Birthday Celebration + 100% of Foundation costs are covered by Guaranteed Rate, so every penny donated helps those who need it most In communities large and small across all 50 states, we’re deeply committed to making our world a more livable, sustainable and caring place.

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FAQ Guaranteed Rate Tech Opportunities I want to work at Guaranteed Rate. How do I find out what positions are open?

Stay up to date through LinkedIn and our Careers page.

What’s the culture like at Guaranteed Rate?

We’re consistently recognized as a “Top Workplace” by the Chicago Tribune, Chicago Inno and other publications. Our tech team is fast-paced and consists of passionate engineers who enjoy a learning/teaching environment. Our teams are self-organizing in the sense that they can put their own processes/procedures in place and delegate who is doing what.

Our technologists are always finding new and better ways to streamline the mortgage process and bring greater transparency and buying power to our customers. They’ve been disrupting the mortgage industry with breakthrough technology since our founding in 2000, and they’re not about to stop.

Can I apply for multiple jobs?

Yes!

Do you have an employee referral program?

Yes we do! We believe good people know good people! We encourage our employees to refer people within their network, where they get compensated after their referral has their 120-day anniversary.

Do you offer internships?

At this time we do not, but this is something we are working on!

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Recruiting Process at Guaranteed Rate Tech What’s the best way to contact a recruiter at Guaranteed Rate?

Email techrecruiting@rate.com

Where can I send my my CV/resume?

Email techrecruiting@rate.com

What should I expect during the recruitment process?

You can expect to connect with a recruiter who will walk you through the opportunity and GR Tech. The recruiting process (depending on scheduling) can be a pretty quick turn around time, so you should be informed of next steps/feedback within 24-48 hours.

Interviewing at Guaranteed Rate Tech What does the interview process look like?

The interview process varies depending on the role. After you speak with a recruiter and are found to be qualified for the role, we will put you into the interview process. For software engineers, you will have a technical interview with one of our software engineers, complete a homework assignment and then be invited to an onsite interview. These are now hosted virtually on GoToMeeting. For non-engineering roles, you will typically do a phone interview, and then move forward to the onsite interview process (again, this will be hosted on GoToMeeting for now).

After each step in the interview process, we guarantee feedback within 24-48 hours.

How do I prepare for an interview?

Be prepared to speak in detail of your technical background. We are looking for people who can speak to their work, and people who exemplify GR’s core values!

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Learn more about Guaranteed Rate: rate.com/about-us

Find your career: rate.com/careers

Guaranteed Rate NMLS ID: 2611. Guaranteed Rate Affinity NMLS ID #1598647. For licensing info, go to nmlsconsumeraccess.org