Quality Management

Quality systems accreditation remains a vital asset for DMTC in its engagement with the Department of Defence and, more broadly, in the Australian and international defence and national security sectors.

In the reporting year, DMTC was re-certified against ISO 9001:2015 and ISO 44001:2017 standards. The ISO benchmark represents a globally recognised endorsement of our systems and processes.

DMTC’s focus on managing collaborative projects, as a specialist endeavour, pre-dates the development of the ISO 44001 standard. A focus on applying structural flexibility in the way that multi-party collaborations are managed, with a view to delivering value for all partners, has been acknowledged in the defence sector for many years, and more recently through this certification outcome.

The ISO certifications are a significant validation of DMTC’s collaborative model, but the Company’s approach to quality and improvement goes beyond an annual drumbeat of audits and compliance.

Building on a long history of involvement in the internationally benchmarked Supplier Continuous Improvement Program, DMTC continues to conduct annual self-assessments. These are useful as a ‘health-check’ on the organisation and to monitor the ongoing strategic focus and alignment of ongoing continuous improvement initiatives.

Through both of these initiatives, DMTC continues to maximise the effectiveness and efficiency of its program delivery, together with its supporting corporate systems and operations.

Participants in DMTC projects, along with government agency customers, can have confidence that DMTC’s focus remains squarely on the delivery of practical, tangible outcomes for Australia’s defence capability and support for the local defence industry and research sectors.