DM Industry Guide 2016 by Lloydmedia Inc

2016 DM Industry

Guide

MAIN LISTINGS INDEX.............................................................................................................................................................................................. 4 Alphabetical listings of more than 500 marketing suppliers. Locate specific listings categorized by the primary service or product.

Alternative DM Media (DRTV/Mobile/Text/Place) . .................. 8

Fulfillment/Shipping/Processing...................................................22

Associations & Industry Organizations ........................................ 8

Fundraising & Not-For-Profit Agencies........................................23

Canada Post Recognized Mail Prep Software............................. 9

GIS/Geodemographics/Location Intelligence..........................24

CRM & BI System & Services.............................................................. 9

Incentives/Rewards/Gift Cards.......................................................25

Customer Service & Contact Centre Services ..........................10

List Brokerage.......................................................................................26

Database Marketing/Loyalty Marketing Specialists...............12

List Manager/Owner/Complier......................................................26

Data Mining/Analytics/Segmentation/Modelling...................14

Mail Prep/Mail Processing Equipment.........................................27

Direct Marketing Agency.................................................................15

Mailing House/Lettershop/Full Service.......................................27

Distribution & Delivery Services....................................................17

Management Consultant (Strategy/Privacy/Tactics/etc.).....29

DM Creative/Copy/Design...............................................................17

Marketing Research/Polls/Surveys................................................29

DM Executive Recruitment/Search/Staffing..............................18

Payment Processing/Credit/Order Systems...............................29

DM Printing...........................................................................................18

Premiums/Sales/Promotion Services...........................................30

DM Printing Specialist (Flyers, Catalogues, etc.).......................19

Search Engine Marketing.................................................................31

Email Campaign Management & Delivery.................................19

Social Media..........................................................................................31

Enhancing & Appending Data........................................................21

Variable Imaging/VDI/VDP/1:1/Customized Print...................31

Envelopes & Dimensional Mail Products....................................21

Voice Broadcast Services/Lead Generation...............................32

Flyers/Coupons/Coop Mailing/Inserts.........................................22

Web Analytics/Tracking/Measurement.......................................32

DM INDUSTRY GUIDE 2016

Supplement to Direct Marketing

Direct Marketing is an independently produced publication, not affiliated in any way with any association or organized group, nor with any publication produced either in Canada or the U.S. Member of: Direct Marketing Association of Toronto

PRESIDENT Steve Lloyd steve@dmn.ca

EDITOR Sarah O’Connor sarah@dmn.ca

POSTMASTER: Please send all address changes and return all undeliverable copies to:

Advertising Sales Mark Henry mark@dmn.ca

PRODUCTION Jennifer O’Neill jennifer@dmn.ca

Lloydmedia Inc. 302-137 Main St. N., Markham ON L3P 1Y2

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Direct Marketing

DM Industry Guide 2016

Canada Post Canadian Publications Mail Sales Product Agreement No.176583 THINKING OF MAILING TO THESE NAMES? For information about renting the names listed in this guide, as well as a universe of over 20,000 marketing professionals, call Lloydmedia Inc. at 905.201.6600 or 800.668.1838 NOTICE OF COPYRIGHT & LIST RENTAL AGREEMENTS: The entire contents of this publication is protected by copyright. It is illegal to reproduce any of the contents without written permission of the publisher. It is also prohibited to enter the data contained in this directory into any form of storage and retrieval system. Violators will be prosecuted in full.

DM Industry Guide

table of contents

Alternative DM Media/DRTV/Mobile/Text/Word LISTINGS INDEX of Mouth Company

CATEGORY

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Company

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The following is an alphabetical listing of all organizations and companies contained in this guide. Each listing is categorized by the primary service or product supplied by the company or organization. For cross references, please refer back to the main listing for details, contacts and descriptions. Suppliers from the U.S. have only been listed when the company or organization is a member of a Canadian association, has Canadian offices, is known to supply to the Canadian market, or has specifically requested to be listed. 3C LOGIC...............................................................................................Customer Service & Contact Centre Services ............................10

A ABER GROUP, THE..............................................................................Direct Marketing Agency............................................................15 ACT CANADA........................................................................................Associations & Industry Organizations .......................................8 ADDRESS-ALL MAILING SERVICES LTD........................................Fulfillment/Shipping/Processing...............................................22 ADVANTAGE COMMUNICATIONS INC...........................................Customer Service & Contact Centre Services ............................10 AFP OTTAWA CHAPTER.....................................................................Associations & Industry Organizations .......................................8 AIMIA.....................................................................................................Database Marketing/Loyalty Marketing Specialists..................12 AIMIA.....................................................................................................Data Mining/Analytics/Segmentation/Modelling...................14 AIMIA.....................................................................................................Direct Marketing Agency............................................................16 AIMIA.....................................................................................................Incentives/Rewards/Gift Cards...................................................25 AKRAN MARKETING..........................................................................Incentives/Rewards/Gift Cards...................................................25 ALLEGRA MARKETING PRINT DESIGN..........................................Direct Marketing Agency............................................................16 Allegro Direct .............................................................................List Brokerage..............................................................................26 AMBUCOM...........................................................................................Direct Marketing Agency............................................................16 AMP.......................................................................................................Email Campaign Management & Delivery................................19 AMP.......................................................................................................Management Consultant (Strategy/Privacy/Tactics/etc.)........29 AMP.......................................................................................................Social Media................................................................................31 ANSWERPLUS INC.............................................................................Customer Service & Contact Centre Services ............................10 AXIS INTEGRATED..............................................................................Canada Post Recognized Mail Prep Software .............................9 AXIS INTEGRATED..............................................................................CRM & BI System & Services .......................................................9 AXIS INTEGRATED..............................................................................Customer Service & Contact Centre Services ............................10 AXIS INTEGRATED..............................................................................Database Marketing/Loyalty Marketing Specialists..................12 AXIS INTEGRATED..............................................................................Direct Marketing Agency............................................................16 AXIS INTEGRATED..............................................................................Email Campaign Management & Delivery................................19 AXIS INTEGRATED..............................................................................Fulfillment/Shipping/Processing...............................................22 AXIS INTEGRATED..............................................................................Mailing House/Lettershop/Full Service.....................................27 AXIS INTEGRATED..............................................................................Payment Processing/Credit/Order Systems...............................29 AXIS INTEGRATED..............................................................................Variable Imaging/VDI/VDP/1:1/Customized Print...................31

B BAGHEERA CONSULTING INC..........................................................CRM & BI System & Services .....................................................10 BAGHEERA CONSULTING INC..........................................................Management Consultant (Strategy/Privacy/Tactics/etc.)........29 BAREFOOT CREATIVE INC.................................................................DM Creative/Copy/Design..........................................................17 BASSETT DIRECT.................................................................................Database Marketing/Loyalty Marketing Specialists..................12 BASSETT DIRECT.................................................................................DM Printing..................................................................................18 BASSETT DIRECT.................................................................................Fulfillment/Shipping/Processing...............................................22 BASSETT DIRECT.................................................................................Mailing House/Lettershop/Full Service.....................................27 BASSETT DIRECT.................................................................................Variable Imaging/VDI/VDP/1:1/Customized Print...................31 BCAMA AIM ........................................................................................Associations & Industry Organizations .......................................8 BEAKBANE: BRAND STRATEGIES AND COMMUNICATIONS.........DM Creative/Copy/Design..........................................................17 BEAKBANE: BRAND STRATEGIES AND COMMUNICATIONS.........Flyers/Coupons/Coop Maling/Inserts........................................22 BEAKBANE: BRAND STRATEGIES AND COMMUNICATIONS.........Search Engine Marketing............................................................31 BEAKBANE: BRAND STRATEGIES AND COMMUNICATIONS.........Web Analytics/Tracking/Measurements...................................32 BEL-FAST ENVELOPES INC...............................................................Envelopes & Dimensional Mail Products...................................21 Bell and Howell Canada Ltd................................................Mail Prep/Processing Equipment...............................................27 BIMM TORONTO.................................................................................Alternative DM Media (DRTV/Mobile/Text/Place) ....................8 BIMM TORONTO.................................................................................CRM & BI System & Services .....................................................10 BIMM TORONTO.................................................................................Database Marketing/Loyalty Marketing Specialists..................12 BIMM TORONTO.................................................................................Direct Marketing Agency............................................................16 BIMM TORONTO.................................................................................DM Creative/Copy/Design..........................................................17 BIMM TORONTO.................................................................................Email Campaign Management & Delivery................................20 BIMM TORONTO.................................................................................Web Analytics/Tracking/Measurements...................................32 BIZMETRICS INC.................................................................................CRM & BI System & Services .....................................................10 BIZMETRICS INC.................................................................................Database Marketing/Loyalty Marketing Specialists..................12 BIZMETRICS INC.................................................................................Data Mining/Analytics/Segmentation/Modelling...................14 BIZMETRICS INC.................................................................................Email Campaign Management & Delivery................................20 BIZMETRICS INC.................................................................................Management Consultant (Strategy/Privacy/Tactics/etc.)........29

BKS/DESIGNERS INC.........................................................................DM Creative/Copy/Design..........................................................17 BKS/DESIGNERS INC.........................................................................Fundraising & Not-For-Profit Services.......................................23 Blakely JOURNEY............................................................................Fundraising & Not-For-Profit Services.......................................24 BLUE OCEAN CONTACT CENTRES....................................................Customer Service & Contact Centre Services ............................10 BLUE PAY..............................................................................................Payment Processing/Credit/Order Systems...............................29 BOIRE FILLER GROUP........................................................................Data Mining/Analytics/Segmentation/Modelling...................14 BRADFORD DIRECT INC....................................................................Mailing House/Lettershop/Full Service.....................................27

C CANADIAN ASSOCIATION OF MARKETING PROFESSIONALS (CAMP)........Associations & Industry Organizations . ................8 CANADIAN MAILING MACHINES....................................................Mail Prep/Processing Equipment..............................................27 CANADIAN MARKETING ASSOCIATION........................................Associations & Industry Organizations ......................................8 CDS GLOBAL.........................................................................................Customer Service & Contact Centre Services ...........................10 CDS GLOBAL.........................................................................................Fundraising & Not-For-Profit Services......................................24 CDS GLOBAL.........................................................................................Mailing House/Lettershop/Full Service....................................27 CDS GLOBAL.........................................................................................Payment Processing/Credit/Order Systems..............................29 CHAD MANAGEMENT GROUP.........................................................DM Executive Recruitment/Search/Staffing............................18 CHEXX INC............................................................................................Payment Processing/Credit/Order Systems..............................29 CLEANLIST.COM INC..........................................................................Database Marketing/Loyalty Marketing Specialists.................12 COMPLETE MAILING SERVICE.........................................................Mailing House/Lettershop/Full Service....................................28 CONSUMER INTELLIGENCE GROUP...............................................Data Mining/Analytics/Segmentation/Modelling..................14 CONTACTNB.........................................................................................Associations & Industry Organizations ......................................8 CORNERSTONE GROUP OF COMPANIES.......................................Database Marketing/Loyalty Marketing Specialists.................12 COVER-ALL COMPUTER SERVICES CORP......................................Canada Post Recognized Mail Prep Software ............................9 COVER-ALL COMPUTER SERVICES CORP......................................Data Mining/Analytics/Segmentation/Modelling..................14 COVER-ALL COMPUTER SERVICES CORP......................................DM Printing.................................................................................18 COVER-ALL COMPUTER SERVICES CORP......................................Envelopes & Dimensional Mail Products..................................21 COVER-ALL COMPUTER SERVICES CORP......................................Fulfillment/Shipping/Processing..............................................22 COVER-ALL COMPUTER SERVICES CORP......................................Fundraising & Not-For-Profit Services......................................24 COVER-ALL COMPUTER SERVICES CORP......................................Mailing House/Lettershop/Full Service....................................28 COVER-ALL COMPUTER SERVICES CORP......................................Variable Imaging/VDI/VDP/1:1/Customized Print..................31 CUNDARI...............................................................................................Database Marketing/Loyalty Marketing Specialists.................12 CUNDARI...............................................................................................Data Mining/Analytics/Segmentation/Modelling..................15 CUNDARI...............................................................................................Direct Marketing Agency...........................................................16 CUNDARI...............................................................................................DM Creative/Copy/Design.........................................................18 CUNDARI...............................................................................................DM Printing.................................................................................18 CUNDARI...............................................................................................DM Printing Specialists (Flyers, Catalogues, etc.).....................19 CUNDARI...............................................................................................Email Campaign Management & Delivery...............................20 CUNDARI...............................................................................................Enhancing & Appending Data...................................................21 CUNDARI...............................................................................................Envelopes & Dimensional Mail Products..................................21 CUNDARI...............................................................................................Flyers/Coupons/Coop Maling/Inserts.......................................22 CUNDARI...............................................................................................Fulfillment/Shipping/Processing..............................................22 CUNDARI...............................................................................................Incentives/Rewards/Gift Cards..................................................25 CUNDARI...............................................................................................Management Consultant (Strategy/Privacy/Tactics/etc.).......29 CUNDARI...............................................................................................Search Engine Marketing...........................................................31 CUNDARI...............................................................................................Social Media...............................................................................31 CUNDARI...............................................................................................Variable Imaging/VDI/VDP/1:1/Customized Print..................31 CUNDARI...............................................................................................Web Analytics/Tracking/Measurement....................................32 CUSTOMERLINK MARKETING.........................................................CRM & BI System & Services ....................................................10 CUSTOMERLINK MARKETING.........................................................Data Mining/Analytics/Segmentation/Modelling..................15 CUSTOMERLINK MARKETING.........................................................Flyers/Coupons/Coop Maling/Inserts.......................................22 CUSTOMERLINK MARKETING.........................................................GIS/Geodemographics/Location Intelligence..........................24 CUSTOMER SERVICE PROFESSIONALS NETWORK (CSPN)............Associations & Industry Organizations ......................................8 CUSTOMETRICS, INC..........................................................................Database Marketing/Loyalty Marketing Specialists.................12 CVM MARKETING INC.......................................................................CRM & BI System & Services ....................................................10 CVM MARKETING INC.......................................................................Database Marketing/Loyalty Marketing Specialists.................12 CVM MARKETING INC.......................................................................Data Mining/Analytics/Segmentation/Modelling..................15 CVM MARKETING INC.......................................................................Management Consultant (Strategy/Privacy/Tactics/etc.).......29 CVM MARKETING INC.......................................................................Web Analytics/Tracking/Measurements..................................32 DM Industry Guide 2016

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D DATACORE MAIL MANAGEMENT LTD............................................Mailing House/Lettershop/Full Service....................................28 DATA DIRECT........................................................................................DM Creative/Copy/Design.........................................................18 DATA DIRECT........................................................................................DM Printing.................................................................................18 DATA DIRECT........................................................................................Fulfillment/Shipping/Processing..............................................23 DATA FIX................................................................................................Database Marketing/Loyalty Marketing Specialists.................12 DATA GROUP........................................................................................Customer Service & Contact Centre Services ...........................11 DATA GROUP........................................................................................Database Marketing/Loyalty Marketing Specialists.................12 DATA GROUP........................................................................................Data Mining/Analytics/Segmentation/Modelling..................15 DATA GROUP........................................................................................Direct Marketing Agency...........................................................16 DATA GROUP........................................................................................Distribution & Delivery Services................................................17 DATA GROUP........................................................................................DM Printing.................................................................................18 DATA GROUP........................................................................................Email Campaign Management & Delivery...............................20 DATA GROUP........................................................................................Enhancing & Appending Data...................................................21 DATA GROUP........................................................................................Envelopes & Dimensional Mail Products..................................21 DATA GROUP........................................................................................Fulfillment/Shipping/Processing..............................................23 DATA GROUP........................................................................................Mailing House/Lettershop/Full Service....................................28 DATA GROUP........................................................................................Variable Imaging/VDI/VDP/1:1/Customized Print..................31 DATASELECT.........................................................................................Data Mining/Analytics/Segmentation/Modelling..................15 DATASELECT.........................................................................................Direct Marketing Agency...........................................................16 DATASELECT.........................................................................................Enhancing & Appending Data...................................................21 DATASELECT.........................................................................................List Brokerage.............................................................................26 DATASELECT.........................................................................................List Manager/Owner/Complier.................................................26 DATATECH SMARTSOFT INC.............................................................Canada Post Recognized Mail Prep Software ............................9 DATATECH SMARTSOFT INC.............................................................Database Marketing/Loyalty Marketing Specialists.................12 DATATECH SMARTSOFT INC.............................................................Mailing House/Lettershop/Full Service....................................28 DELIVERY NET.....................................................................................Distribution & Delivery Services................................................17 DELIVERY NET.....................................................................................Fulfillment/Shipping/Processing..............................................23 DELIVERY NET.....................................................................................Mailing House/Lettershop/Full Service....................................28 DELVINIA INTERACTIVE INC............................................................Email Campaign Management & Delivery...............................20 DERHAK IRELAND EXECUTIVE SEARCH........................................DM Executive Recruitment/Search/Staffing............................18 DGN MARKETING SERVICES LTD....................................................Distribution & Delivery Services................................................17 DGN MARKETING SERVICES LTD....................................................Fulfillment/Shipping/Processing..............................................23 DGN MARKETING SERVICES LTD....................................................Premiums/Sales/Promotion Services.......................................30 DIRECT MARKETING..........................................................................List Manager/Owner/Complier.................................................26 DIRECT MARKETING ASSOCIATION OF CANADA........................Associations & Industry Organizations ......................................8 DM GRAPHICS INC.............................................................................DM Printing.................................................................................19 DMW & ASSOCIATES..........................................................................CRM & BI System & Services ....................................................10 DMW & ASSOCIATES..........................................................................Customer Service & Contact Centre Services ...........................11 DMW & ASSOCIATES..........................................................................Database Marketing/Loyalty Marketing Specialists.................12 DMW & ASSOCIATES..........................................................................Distribution & Delivery Services................................................17 DMW & ASSOCIATES..........................................................................Email Campaign Management & Delivery...............................20 DMW & ASSOCIATES..........................................................................Enhancing & Appending Data...................................................21 DMW & ASSOCIATES..........................................................................Fulfillment/Shipping/Processing..............................................23 DMW & ASSOCIATES..........................................................................Mailing House/Lettershop/Full Service....................................28 DMW & ASSOCIATES..........................................................................Payment Processing/Credit/Order Systems..............................30 DONNEE GROUP, THE........................................................................Fundraising & Not-For-Profit Services......................................24 DTC DIRECT..........................................................................................Direct Marketing Agency...........................................................16 DUN & BRADSTREET CANADA........................................................List Manager/Owner/Complier.................................................26

E E10EGENCY..........................................................................................Direct Marketing Agency...........................................................16 E10EGENCY . .......................................................................................Email Campaign Management & Delivery...............................20 E10EGENCY . .......................................................................................Management Consultant (Strategy/Privacy/Tactics/etc.).......29 EASYPROMOS......................................................................................Social Media...............................................................................31 ENVIRONICS ANALYTICS..................................................................Data Mining/Analytics/Segmentation/Modelling..................15 EQUINOX MARKETING SERVICES...................................................Customer Service & Contact Centre Services ...........................11 EXTEND COMMUNICATIONS INC....................................................Customer Service & Contact Centre Services ...........................11

F FIXED ADDRESS MARKETING..........................................................List Brokerage.............................................................................26 FIXED ADDRESS MARKETING..........................................................List Manager/Owner/Complier.................................................26 FLAGSHIP SOFTWARE LTD...............................................................Canada Post Recognized Mail Prep Software ............................9

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FLYER DISTRIBUTION STANDARDS ASSOCIATION.....................Associations & Industry Organizations ......................................8 FORMOST MEDIAONE.......................................................................Canada Post Recognized Mail Prep Software ............................9 FORMOST MEDIAONE.......................................................................Database Marketing/Loyalty Marketing Specialists.................12 FORMOST MEDIAONE.......................................................................Distribution & Delivery Services................................................17 FORMOST MEDIAONE.......................................................................DM Printing.................................................................................19 FORMOST MEDIAONE.......................................................................DM Printing Specialists (Flyers, Catalogues, etc.).....................19 FORMOST MEDIAONE.......................................................................Email Campaign Management & Delivery...............................20 FORMOST MEDIAONE.......................................................................Flyers/Coupons/Coop Maling/Inserts.......................................22 FORMOST MEDIAONE.......................................................................Fundraising & Not-For-Profit Services......................................24 FORMOST MEDIAONE.......................................................................Mail Prep/Processing Equipment..............................................27 FORMOST MEDIAONE.......................................................................Mailing House/Lettershop/Full Service....................................28 FORMOST MEDIAONE.......................................................................Payment Processing/Credit/Order Systems..............................30 FORMOST MEDIAONE.......................................................................Social Media...............................................................................31 FORMOST MEDIAONE.......................................................................Variable Imaging/VDI/VDP/1:1/Customized Print..................31 FORMOST MEDIAONE.......................................................................Web Analytics/Tracking/Measurements..................................32 FRASER DIRECT DISTRIBUTION SERVICES..................................Associations & Industry Organizations ......................................8 FRASER DIRECT DISTRIBUTION SERVICES..................................Distribution & Delivery Services................................................17 FRASER DIRECT DISTRIBUTION SERVICES..................................Fulfillment/Shipping/Processing..............................................23 FRASER DIRECT DISTRIBUTION SERVICES..................................Mail Prep/Processing Equipment..............................................27 FRASER DIRECT DISTRIBUTION SERVICES..................................Management Consultant (Strategy/Privacy/Tactics/etc.).......29 FRASER & HOYT INCENTIVES..........................................................Incentives/Rewards/Gift Cards..................................................25 FRONTIER DISTRIBUTING................................................................Fulfillment/Shipping/Processing..............................................23

G GEOMARKETING SOLUTIONS GROUP...........................................Data Mining/Analytics/Segmentation/Modelling..................15 GEOMARKETING SOLUTIONS GROUP...........................................GIS/Geodemographics/Location Intelligence..........................25 GIFT CARD GROUP, THE....................................................................Incentives/Rewards/Gift Cards..................................................25 GIFT CARD GROUP, THE....................................................................Premiums/Sales/Promotion Services.......................................30 GILMORE DOCULINK.........................................................................DM Printing.................................................................................19 GILMORE GLOBAL..............................................................................Direct Marketing Agency...........................................................16 GRAPHICALLY SPEAKING SERVICES INC......................................Email Campaign Management & Delivery...............................20 GREATER TORONTO CONTACT CENTRE ASSOCIATION (GTACC).......Associations & Industry Organizations ...............................8

H HARRISON MAILING LIMITED.........................................................Mailing House/Lettershop/Full Service....................................28 HELICOPTER GROUP, THE.................................................................Database Marketing/Loyalty Marketing Specialists.................12 HELICOPTER GROUP, THE.................................................................DM Printing.................................................................................19 HELICOPTER GROUP, THE.................................................................Fulfillment/Shipping/Processing..............................................23 HELICOPTER GROUP, THE.................................................................Mailing House/Lettershop/Full Service....................................28 HELICOPTER GROUP, THE.................................................................Variable Imaging/VDI/VDP/1:1/Customized Print..................31 HGS CANADA.......................................................................................Customer Service & Contact Centre Services ...........................11 HKA DATA PROCESSING LTD............................................................Database Marketing/Loyalty Marketing Specialists.................12 HUNT GROUP, THE ............................................................................Database Marketing/Loyalty Marketing Specialists.................12 HUNT GROUP, THE ............................................................................Distribution & Delivery Services................................................17 HUNT GROUP, THE ............................................................................Email Campaign Management & Delivery...............................20 HUNT GROUP, THE ............................................................................Fulfillment/Shipping/Processing..............................................23 HUNT GROUP, THE ............................................................................Incentives/Rewards/Gift Cards..................................................25 HUNT GROUP, THE ............................................................................Premiums/Sales/Promotion Services.......................................30

I IMAGEWORKS PRINT & PREPRESS...............................................Envelopes & Dimensional Mail Products..................................21 IMAGEWORKS PRINT & PREPRESS...............................................Flyers/Coupons/Coop Maling/Inserts.......................................22 INBOX MARKETER..............................................................................Database Marketing/Loyalty Marketing Specialists.................13 INBOX MARKETER..............................................................................Email Campaign Management & Delivery...............................20 INFOCANADA.......................................................................................Database Marketing/Loyalty Marketing Specialists.................13 INFOCANADA.......................................................................................Email Campaign Management & Delivery...............................20 INFOCANADA.......................................................................................Enhancing & Appending Data...................................................21 INFOCANADA.......................................................................................List Manager/Owner/Complier.................................................26 INFOGROUP MEDIA SOLUTIONS INTERNATIONAL....................List Manager/Owner/Complier.................................................26 INNOVATIVE RESPONSE MARKETING INC...................................Direct Marketing Agency...........................................................16 INQUIRY MANAGEMENT SYSTEMS LTD........................................Fundraising & Not-For-Profit Services......................................24 INSOURCE CORP..................................................................................Mail Prep/Processing Equipment..............................................27 INTELLIRESPONSE SYSTEMS...........................................................Customer Service & Contact Centre Services ...........................11 INTERACTIVE INTELLIGENCE...........................................................Customer Service & Contact Centre Services ...........................11

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J JR DIRECT RESPONSE........................................................................Direct Marketing Agency...........................................................16 JS DIRECT ADDRESS LTD...................................................................Associations & Industry Organizations ......................................8 JS DIRECT ADDRESS LTD...................................................................Direct Marketing Agency...........................................................16 JS DIRECT ADDRESS LTD...................................................................Enhancing & Appending Data...................................................21 JS DIRECT ADDRESS LTD...................................................................List Brokerage.............................................................................26 JS DIRECT ADDRESS LTD...................................................................List Manager/Owner/Complier.................................................26 JSI DATA SYSTEMS LIMITED.............................................................Database Marketing/Loyalty Marketing Specialists.................13

K KANTAR MEDIA...................................................................................CRM & BI System & Services ....................................................10 KANTAR MEDIA...................................................................................Marketing Research/Polls/Surveys...........................................29 KCI..........................................................................................................Fundraising & Not-For-Profit Services......................................24 KEN WYMAN & ASSOCIATES............................................................Fundraising & Not-For-Profit Services......................................24 KEYCONTACT........................................................................................Mailing House/Lettershop/Full Service....................................28 KEYS DIRECT MARKETING & COMMUNICATIONS......................Direct Marketing Agency...........................................................16 KINETIX MEDIA ..................................................................................CRM & BI System & Services ....................................................10 KINETIX MEDIA ..................................................................................Database Marketing/Loyalty Marketing Specialists.................13 KINETIX MEDIA ..................................................................................Data Mining/Analytics/Segmentation/Modelling..................15 KINETIX MEDIA ..................................................................................Direct Marketing Agency...........................................................16 KINETIX MEDIA ..................................................................................Email Campaign Management & Delivery...............................20 KINETIX MEDIA ..................................................................................Marketing Research/Polls/Surveys...........................................29 KINETIX MEDIA ..................................................................................Search Engine Marketing...........................................................31 KINETIX MEDIA ..................................................................................Social Media...............................................................................31 KINETIX MEDIA ..................................................................................Web Analytics/Tracking/Measurements..................................32 KITS COMMUNICATIONS..................................................................Variable Imaging/VDI/VDP/1:1/Customized Print..................31

L LEON HENRY INC................................................................................List Brokerage.............................................................................26 LLOYDMEDIA.......................................................................................List Manager/Owner/Complier.................................................26 LOGILYS.................................................................................................Customer Service & Contact Centre Services ...........................11 LOGILYS.................................................................................................Database Marketing/Loyalty Marketing Specialists.................13 LOGILYS.................................................................................................Data Mining/Analytics/Segmentation/Modelling..................15 LOGILYS.................................................................................................Fundraising & Not-For-Profit Services......................................24 LOWE MARTIN GROUP, THE.............................................................DM Printing.................................................................................19 LOYALTYONE........................................................................................Database Marketing/Loyalty Marketing Specialists.................13 LOYALTYONE........................................................................................Data Mining/Analytics/Segmentation/Modelling..................15

M MACROMARK INC..............................................................................List Manager/Owner/Complier.................................................26 MAILENNIUM .....................................................................................Associations & Industry Organizations ......................................8 MAILENNIUM .....................................................................................Canada Post Recognized Mail Prep Software ............................9 MAILENNIUM .....................................................................................Data Mining/Analytics/Segmentation/Modelling..................15 MAILENNIUM .....................................................................................DM Creative/Copy/Design.........................................................18 MAILENNIUM .....................................................................................DM Printing.................................................................................19 MAILENNIUM .....................................................................................DM Printing Specialists (Flyers, Catalogues, etc.).....................19 MAILENNIUM .....................................................................................Enhancing & Appending Data...................................................21 MAILENNIUM .....................................................................................Envelopes & Dimensional Mail Products..................................21 MAILENNIUM .....................................................................................Flyers/Coupons/Coop Maling/Inserts.......................................22 MAILENNIUM .....................................................................................Fulfillment/Shipping/Processing..............................................23 MAILENNIUM .....................................................................................Mail Prep/Processing Equipment..............................................27 MAILENNIUM .....................................................................................Mailing House/Lettershop/Full Service....................................28 MAILING HOUSE, THE.......................................................................Mailing House/Lettershop/Full Service....................................28 MAIL-O-MATIC....................................................................................Mail Prep/Processing Equipment..............................................27 MAIL-O-MATIC....................................................................................Mailing House/Lettershop/Full Service....................................28 MANITOBA CUSTOMER CONTACT ASSOCIATION........................Associations & Industry Organizations ......................................8 MARKET FOCUS DIRECT....................................................................Database Marketing/Loyalty Marketing Specialists.................13 MCKINNON TARGETED RECRUITERS.............................................DM Executive Recruitment/Search/Staffing............................18 METROPOLITAN PRINTERS..............................................................DM Printing.................................................................................19 MLS DATA MANAGEMENT SOLUTIONS.........................................Database Marketing/Loyalty Marketing Specialists.................14 MOBISH MOBILE CORP.....................................................................Customer Service & Contact Centre Services ...........................11 MOBISH MOBILE CORP.....................................................................Database Marketing/Loyalty Marketing Specialists.................14 MOBISH MOBILE CORP.....................................................................Data Mining/Analytics/Segmentation/Modelling..................15

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MOBISH MOBILE CORP.....................................................................Direct Marketing Agency...........................................................16 MOBISH MOBILE CORP.....................................................................DM Creative/Copy/Design.........................................................18 MOBISH MOBILE CORP.....................................................................Email Campaign Management & Delivery...............................20 MOBISH MOBILE CORP.....................................................................Fundraising & Not-For-Profit Services......................................24 MOBISH MOBILE CORP.....................................................................Management Consultant (Strategy/Privacy/Tactics/etc.).......29 MOBISH MOBILE CORP.....................................................................Marketing Research/Polls/Surveys...........................................29 MOBISH MOBILE CORP.....................................................................Search Engine Marketing...........................................................31 MOBISH MOBILE CORP.....................................................................Social Media...............................................................................31 MOBISH MOBILE CORP.....................................................................Voice Broadast Services/Lead Generation................................32 MOBISH MOBILE CORP.....................................................................Web Analytics/Tracking/Measurements..................................32 MONOLITH IDEA.................................................................................Direct Marketing Agency...........................................................16

N NEOPOST CANADA.............................................................................Canada Post Recognized Mail Prep Software ............................9 NEOPOST CANADA.............................................................................Mail Prep/Processing Equipment..............................................27 NET DIRECTORIES INC.......................................................................Fundraising & Not-For-Profit Services......................................24 NIELSEN IT CONSULTING INC..........................................................Customer Service & Contact Centre Services ...........................11 NIELSEN IT CONSULTING INC..........................................................Management Consultant (Strategy/Privacy/Tactics/etc.).......29 NORTHERN LIGHTS DIRECT . ..........................................................Alternative DM Media (DRTV/Mobile/Text/Place) ...................8 NORTHERN RESPONSE INTERNATIONAL LTD. . .........................Alternative DM Media (DRTV/Mobile/Text/Place) ...................8

O ONPATH BUSINESS SOLUTIONS INC..............................................Customer Service & Contact Centre Services ...........................11 OTC GROUP..........................................................................................Customer Service & Contact Centre Services ...........................11

P PACNET SERVICES LTD......................................................................Payment Processing/Credit/Order Systems..............................30 PENTAGON GRAPHICS......................................................................Incentives/Rewards/Gift Cards..................................................25 PINCH & DASH MARKETING SERVICES.........................................Database Marketing/Loyalty Marketing Specialists.................14 PINCH & DASH MARKETING SERVICES.........................................Direct Marketing Agency...........................................................16 PINCH & DASH MARKETING SERVICES.........................................DM Creative/Copy/Design.........................................................18 PINCH & DASH MARKETING SERVICES.........................................DM Printing.................................................................................19 PINCH & DASH MARKETING SERVICES.........................................DM Printing Specialists (Flyers, Catalogues, etc.).....................19 PINCH & DASH MARKETING SERVICES.........................................Flyers/Coupons/Coop Maling/Inserts.......................................22 PINCH & DASH MARKETING SERVICES.........................................Incentives/Rewards/Gift Cards..................................................25 PINCH & DASH MARKETING SERVICES.........................................Premiums/Sales/Promotion Services.......................................31 PINCH & DASH MARKETING SERVICES.........................................Social Media...............................................................................31 PREFERRED ONE.................................................................................Incentives/Rewards/Gift Cards..................................................25 PRIME DATA.........................................................................................Fulfillment/Shipping/Processing..............................................23 PRIME DATA.........................................................................................Mailing House/Lettershop/Full Service....................................28 PRIME DATA.........................................................................................Variable Imaging/VDI/VDP/1:1/Customized Print..................31 PROFILE CANADA...............................................................................List Manager/Owner/Complier.................................................26 PROSPECTS INFLUENTIAL INC........................................................List Manager/Owner/Complier.................................................26 PUBLICIS HAWKEYE..........................................................................Direct Marketing Agency...........................................................16

R RDP FULFILLMENT.............................................................................Fulfillment/Shipping/Processing..............................................23 REFLECTIVE KEYNOTES.....................................................................Customer Service & Contact Centre Services ...........................11 RESOURCE MAIL SERVICES..............................................................Distribution & Delivery Services................................................17 RESOURCE MAIL SERVICES..............................................................DM Printing.................................................................................19 RESOURCE MAIL SERVICES..............................................................DM Printing Specialists (Flyers, Catalogues, etc.).....................19 RESOURCE MAIL SERVICES..............................................................Envelopes & Dimensional Mail Products..................................21 RESOURCE MAIL SERVICES..............................................................Fulfillment/Shipping/Processing..............................................23 RESOURCE MAIL SERVICES..............................................................Mail Prep/Processing Equipment..............................................27 RESOURCE MAIL SERVICES..............................................................Mailing House/Lettershop/Full Service....................................28 RESOURCE MAIL SERVICES..............................................................Management Consultant (Strategy/Privacy/Tactics/etc.).......29 ROYAL ENVELOPE LTD.......................................................................Envelopes & Dimensional Mail Products..................................22 RP GRAPHICS GROUP........................................................................Mailing House/Lettershop/Full Service....................................28 RP GRAPHICS GROUP........................................................................Variable Imaging/VDI/VDP/1:1/Customized Print..................32

S SALESBOOM INC................................................................................CRM & BI System & Services ....................................................10 SAS.........................................................................................................CRM & BI System & Services ....................................................10 DM Industry Guide 2016

Direct Marketing

Alternative DM Media/DRTV/Mobile/Text/Word LISTINGS INDEX of Mouth Company

CATEGORY

PAGE

SAS.........................................................................................................Customer Service & Contact Centre Services ...........................11 SAS.........................................................................................................Database Marketing/Loyalty Marketing Specialists.................14 SAS.........................................................................................................Data Mining/Analytics/Segmentation/Modelling..................15 SAS.........................................................................................................Web Analytics/Tracking/Measurements..................................32 SCOTT’S DIRECTORIES.......................................................................Email Campaign Management & Delivery...............................20 SCOTT’S DIRECTORIES.......................................................................Enhancing & Appending Data...................................................21 SCOTT’S DIRECTORIES.......................................................................List Manager/Owner/Complier.................................................26 SENSUS COMMUNICATION SOLUTIONS INC...............................Customer Service & Contact Centre Services ...........................11 SIMPRO SOLUTIONS..........................................................................Customer Service & Contact Centre Services ...........................11 SIMPRO SOLUTIONS..........................................................................Payment Processing/Credit/Order Systems..............................30 SIMPRO SOLUTIONS..........................................................................Voice Broadast Services/Lead Generation................................32 SPRING GLOBAL MAIL......................................................................Mailing House/Lettershop/Full Service....................................28 SQM GROUP.........................................................................................Customer Service & Contact Centre Services ...........................11 SQUAREKNOT......................................................................................Direct Marketing Agency...........................................................16 STEPHEN THOMAS LTD.....................................................................Direct Marketing Agency...........................................................16 STEPHEN THOMAS LTD.....................................................................Fundraising & Not-For-Profit Services......................................24 SUPREMEX INC...................................................................................Envelopes & Dimensional Mail Products..................................22 SUSAN HIGGINS..................................................................................Fundraising & Not-For-Profit Services......................................24

Company

CATEGORY

PAGE

W WATT SOLUTIONS INC.......................................................................Database Marketing/Loyalty Marketing Specialists.................14 WATT SOLUTIONS INC.......................................................................DM Printing.................................................................................19 WATT SOLUTIONS INC.......................................................................DM Printing Specialists (Flyers, Catalogues, etc.).....................19 WATT SOLUTIONS INC.......................................................................Envelopes & Dimensional Mail Products..................................22 WATT SOLUTIONS INC.......................................................................Fulfillment/Shipping/Processing..............................................23 WATT SOLUTIONS INC.......................................................................Mailing House/Lettershop/Full Service....................................28 WATT SOLUTIONS INC.......................................................................Variable Imaging/VDI/VDP/1:1/Customized Print..................32 WAYSIDE PRINTERS...........................................................................DM Printing.................................................................................19 WESTKEY GRAPHICS LTD.................................................................DM Printing.................................................................................19 WEST LIST............................................................................................List Manager/Owner/Complier.................................................26 WESTMINSTER INTERNATIONAL INC...........................................DM Printing Specialists (Flyers, Catalogues, etc.).....................19 WHITSED INFORMATION SERVICES INC......................................List Manager/Owner/Complier.................................................26

X XENTRAX INC.......................................................................................Customer Service & Contact Centre Services ...........................12

Z ZONE MARKETING GROUP...............................................................Database Marketing/Loyalty Marketing Specialists.................14

T TAYLOR REACH GROUP INC., THE...................................................Customer Service & Contact Centre Services ...........................11 TCP INTEGRATED MARKETING........................................................Database Marketing/Loyalty Marketing Specialists.................14 TCP INTEGRATED MARKETING........................................................Direct Marketing Agency...........................................................16 TCP INTEGRATED MARKETING........................................................DM Creative/Copy/Design.........................................................18 TCP INTEGRATED MARKETING........................................................Fundraising & Not-For-Profit Services......................................24 TIGERTEL COMMUNICATIONS INC.................................................Customer Service & Contact Centre Services ...........................11 TORONTO REGION BOARD OF TRADE............................................Associations & Industry Organizations ......................................9 TRACK DDB..........................................................................................Alternative DM Media (DRTV/Mobile/Text/Place) ...................8 TRACK DDB..........................................................................................Database Marketing/Loyalty Marketing Specialists.................14 TRACK DDB..........................................................................................Data Mining/Analytics/Segmentation/Modelling..................15 TRACK DDB..........................................................................................DM Creative/Copy/Design.........................................................18 TRACK DDB..........................................................................................Email Campaign Management & Delivery...............................21 TRACK DDB..........................................................................................Web Analytics/Tracking/Measurements..................................32 TRANSCONTINENTAL PRINTING....................................................DM Printing.................................................................................19 TRICO EVOLUTION..............................................................................Direct Marketing Agency...........................................................17 TWIST IMAGE......................................................................................Alternative DM Media (DRTV/Mobile/Text/Place) ...................8

U UNLIMITED HEADSETS.....................................................................Customer Service & Contact Centre Services ...........................11 UPSTREAM WORKS SOFTWARE LTD.............................................Customer Service & Contact Centre Services ...........................12

V VARIBASE INC.....................................................................................Database Marketing/Loyalty Marketing Specialists.................14 VARIBASE INC.....................................................................................Data Mining/Analytics/Segmentation/Modelling..................15 VARIBASE INC.....................................................................................Direct Marketing Agency...........................................................17 VARIBASE INC.....................................................................................DM Creative/Copy/Design.........................................................18 VARIBASE INC.....................................................................................Email Campaign Management & Delivery...............................21 VARIBASE INC.....................................................................................Management Consultant (Strategy/Privacy/Tactics/etc.).......29 VARIBASE INC.....................................................................................Variable Imaging/VDI/VDP/1:1/Customized Print..................32 VARIBASE INC.....................................................................................Web Analytics/Tracking/Measurements..................................32 VERSAPAY.............................................................................................Payment Processing/Credit/Order Systems..............................30

ADVERTISERS INDEX

Cleanlist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Direct Marketing Magazine . . . . . . . . . . . . . . . . . . . . 9 Environics Analytics . . . . . . . . . . . . . Outside Back Cover Direct Marketing

DM Industry Guide 2016

Inbox Marketer . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Scott’s Directory . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Lloydmedia Inc . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 7

Alternative DM Media (DRTV/Mobile/Text/Place) • Associations & Industry Organizations

Alternative DM Media (DRTV/Mobile/Text/Place) BIMM TORONTO

300-36 Distillery Lane Toronto, ON M5A 3C4 p: 416-619-2432 f: 416-960-1480 e: mdaponte@bimm.com www.bimm.com Contact: Mike Da Ponte, President & CEO

NORTHERN LIGHTS DIRECT

15 Duncan St. Toronto, ON M5V 3P9 p: 416-593-6104 f: 416-593-7258 e: contact@northernlightsdirect.com www.nldrtv.com

NORTHERN RESPONSE INTERNATIONAL LTD.

50 Staples Ave. Richmond Hill, ON L4B 0A7 p: 905-737-6698 f: 905-737-0099 e: shane@nresponse.com www.northernresponse.com Contact: Shane Danson, New Business Development Northern Response is a worldwide leader in the direct response home shopping and retail product distribution industry for over 25 years. The company operates four separate sales divisions: Direct Response Television; Internet & Database Marketing; Retail Sales–Canada & USA and International Distribution.

TRACK DDB

1700-33 Bloor St. E. Toronto, ON M4W 3H1 p: 416-972-7773 e: paul.tedesco@trackddb.com www.trackddb.com TRACK is the CRM, Data and Analytics division of DDB Canada. At TRACK we are focused on using data and creativity “Creative Science” to help our clients get more customers, more often, more effectively. At TRACK we believe that data drives knowledge, knowledge drives insights and insights drives creativity.

TWIST IMAGE

407 McGill St., 2nd Fl. Montreal, QC H2Y 2G3 p: 514-987-9992 e: studio@twistimage.com www.twistimage.com Contact: Mitch Joel, President 8

Associations & Industry Organizations ACT CANADA

85 Mullen Dr. Ajax, ON L1T 2B3 p: 905-426-6360 f: 905-619-3275 e: info@actcda.com www.actcda.com Contact: Catherine Johnston, Director & CEO

AFP OTTAWA CHAPTER

436-900 Greenbank Rd. Ottawa, ON K2J 4P6 p: 613-590-1412 e: secretariat@afpottawa.ca

BCAMA AIM

200-420 West Hastings St. Vancouver, BC V6B 1L1 p: 604-564-1AMA e: membership@bcama.com www.bcama.com

CANADIAN ASSOCIATION OF MARKETING PROFESSIONALS (CAMP)

128-250 The Esplanade Toronto, ON M5A 1J2 p: 416-364-4888 e: findus@canadianmarketer.ca canadianmarketer.ca Contact: Nadine Evans

CANADIAN MARKETING ASSOCIATION

607-1 Concorde Gate Don Mills, ON M3C 3N6 p: 416-391-2362 f: 416-441-4062 e: info@the-cma.org the-cma.org

CONTACTNB

PO Box 162 Saint John, NB E2L 3X8 p: 506-672-2727 f: 506-672-2729 e: info@contactnb.ca www.contactnb.ca

CUSTOMER SERVICE PROFESSIONALS NETWORK (CSPN)

5-25 Royal Crest Crt. Markham, ON L3R 9X4 p: 905-477-5544 f: 905-940-1278 e: info@mycspn.com mycspn.com Contact: Dolly Konzelmann, President

DIRECT MARKETING ASSOCIATION OF CANADA

69 John St. Toronto, ON p: 416-524-7844 e: info@directmac.org www.directmac.org Contact: Derek Lackey

FLYER DISTRIBUTION STANDARDS ASSOCIATION

800-1881 Yonge St. Toronto, ON M4S 3C4 p: 888-373-8245 f: 877-790-4271 e: mmarkou@retailcouncil.org www.fdsa-canada.org Contact: Mary Markou, Manager, Special Projects

FRASER DIRECT DISTRIBUTION SERVICES

100 Armstrong Ave. Georgetown, ON L7G 5S4 p: 905-877-4411 e: dgrandy@fraserdirect.ca www.fraserdirect.ca Contact: Diane Grady

GREATER TORONTO CONTACT CENTRE ASSOCIATION (GTACC)

p: 416-564-0399 e: sangeeta@gtacc.ca gtacc.infinitekm.com Contact: Sangeeta Bhatnagar, GTACC Board Chair

JS DIRECT ADDRESS LTD.

1429 Dominion St. North Vancouver, BC V7J 1B4 p: 604-987-1282 e: jim.slight@jsdirect.com JSDirect.com Contact: Jim Slight

MAILENNIUM

275 Watline Ave. Mississauga, ON p: 905-501-0773 f: 905-501-9961 e: laura@mailenniumgroup.com www.mailenniumgroup.com Contact: Laura Artibello

MANITOBA CUSTOMER CONTACT ASSOCIATION

1000 Waverley St. Winnipeg, MB R3T 0P3 p: 204-975-6464 f: 204-975-6460 e: info@mcca.mb.ca www.mcca.mb.ca/

DM Industry Guide 2016

Direct Marketing

Canada Post Recognized Mail Prep Software â€¢ CRM & BI System & Services TORONTO REGION BOARD OF TRADE

1 First Canadian Pl., PO Box 60 Toronto, ON M5X 1C1 p: 416-366-6811 f: 416-366-2444 e: contactus@bot.com www.bot.com

Canada Post Recognized Mail Prep Software AXIS INTEGRATED

A-1331 Crestlawn Dr. Mississauga, ON L4W 2P9 p: 416-503-3210 e: mebooth@axis-dbm.com www.axisintegrated.ca Contact: Mike Booth

COVER-ALL COMPUTER SERVICES CORP.

1170 Birchmount Rd. Toronto, ON M1P 5E3 p: 416-752-8100 f: 416-752-8239 e: jleonard@cover-all.ca

www.cover-all.ca Contact: John Leonard, VP Sales & Marketing

MAILENNIUM

DATATECH SMARTSOFT INC.

275 Watline Ave. Mississauga, ON p: 905-501-0773 f: 905-501-9961 e: laura@mailenniumgroup.com www.mailenniumgroup.com Contact: Laura Artibello

FLAGSHIP SOFTWARE LTD.

150 Steelcase Rd. W. Markham, ON L3R 3J9 p: 905-475-3722 f: 905-475-7699 www.neopost.ca

210-394 Rue Isabey Ste. Saint-Laurent, QC H4T 1V3 p: 888-227-7221 f: 818-707-9333 e: contact@smartsoft.ca www.smartsoft.ca

203-60 King Rd., PO Box 2625 Richmond Hill, ON L4E 1A6 e: kristie@flagshipsoftware.com www.flagshipsoftware.com Contact: Kristi Kanitz, General Manager

FORMOST MEDIAONE

6 Kenview Blvd. Brampton, ON p: 905-789-3002 e: jjohnstone@fmo.ca www.fmo.ca Contact: John Johnstone

NEOPOST CANADA

CRM & BI System & Services AXIS INTEGRATED

A-1331 Crestlawn Dr. Mississauga, ON L4W 2P9 p: 416-503-3210 e: mebooth@axis-dbm.com www.axisintegrated.ca Contact: Mike Booth

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DM Industry Guide 2016

CRM & BI System & Services • Customer Service & Contact Centre Services BAGHEERA CONSULTING INC.

CVM MARKETING INC.

151 Ronan Ave. Toronto, ON M4N 2Y2 p: 416-953-3770 e: anne.claveau@bagheeraconsulting.ca Contact: Anne Claveau, President

402-1 St. Clair Ave. W. Toronto, ON M4V 1K6 p: 416-487-8200 www.cvmmkt.com

BIMM TORONTO

A-1331 Crestlawn Dr. Mississauga, ON L4W 2P9 p: 416-503-4492 e: mebooth@dmwms.com www.thinkdmw.com Contact: Michael E. Booth

300-36 Distillery Lane Toronto, ON M5A 3C4 p: 416-619-2432 f: 416-960-1480 e: mdaponte@bimm.com www.bimm.com Contact: Mike Da Ponte, President & CEO

BIZMETRICS INC.

p: 1-844-577-7654 e: ask@bizmetrics.ca www.bizmetrics.ca Contact: Stephan Orlob

CUSTOMERLINK MARKETING

4711 Yonge St., 10th Fl. Toronto, ON M2N 6K8 p: 416-221-5055 c: 416-605-9043 f: 416-777-7801 e: apaterson@customerlink-mis.com www.customerlink-mis.com Contact: Alec Paterson, Managing Director CustomerLink has helped advertisers and agencies develop profitable 1:1 communication throughout North America. A cross-trained senior staff of professionals deliver consistent double and triple digit results by focusing on deep and detailed pictures of behaviour, buying habits, media and regional variances. Mixed print and digital program increases of 50% to 200% enable clients to plan integrated campaigns with or without broadcast with predictable results. Supporting databases are “single silo,” spatial and capable of managing any communication accurately and efficiently. Select results, private and public sector: • Offer Redemption up 200% in promotion • Media Revenue per Ad Dollar up - 25 to 50% • Supply chain cost decreased by 5 to 20% • YOY same store sales increases of 5-20% CustomerLink at www.customerlink-mis. com: Marketing consulting & strategic planning, customer profiling & database management, market & location analysis, media planning & buying.

DMW & ASSOCIATES

KANTAR MEDIA

11 Madison Ave., 12th Fl. New York, NY 10010 p: 212-991-6000 www.kantarmedia.com

KINETIX MEDIA

5489 Byrne Rd. Burnaby, BC p: 604-629-5250 e: sales@kinetixmedia.com kinetixdigital.ca Contact: Paula Skaper

ANSWERPLUS INC.

10 Canmotor Ave. Toronto, ON M8Z 4E5 p: 416-503-8888 f: 416-503-4499 e: dlloyd@answerplus.ca www.answerplus.ca Contact: Dana Lloyd, VP Sales & Mktg

AXIS INTEGRATED

A-1331 Crestlawn Dr. Mississauga, ON L4W 2P9 p: 416-503-3210 e: mebooth@axis-dbm.com www.axisintegrated.ca Contact: Mike Booth

BLUE OCEAN CONTACT CENTRES

400-7051 Bayers Rd. Halifax, NS B3L 4V2 p: 902-722-3300 e: aobrien@blueocean.ca www.blueocean.ca Contact: Andrew O’Brien, President & COO

SALESBOOM INC.

202-1545 Birmingham St. Halifax, NS B3J 2J6 p: 1-855-229-2043 f: 902-446-4850 e: info@salesboom.com www.salesboom.com

SAS

280 King St. E. Toronto, ON p: 416-363-4424 www.sas.com/canada Contact: Suzanne Sprajcar

Customer Service & Contact Centre Services 3C LOGIC

470-9201 Corporate Blvd. Rockville, MD 20850 p: 1-800-950-8656 www.3clogic.com

ADVANTAGE COMMUNICATIONS INC.

265 Brackley Point Rd. Charlottetown, PE C1E 2A3 p: 902-296-4022 e: kmacphee@advantagecall.com Contact: Kent MacPhee, President & CEO

CDS GLOBAL

2930 14th Ave. Markham, ON L3R 5Z8 p: 905-946-0400 f: 905-946-0410 www.cdsglobal.ca Contact: Patrick Durbano, Vice-President, Business Development e: pdurbano@cdsglobal.ca c: 416-407-2422 CDS Global is the leading provider of end-to-end business process outsourcing solutions to the world’s leading publishers, direct marketing firms, financial institutions, nonprofits, municipalities, utilities and product manufacturers. With more than 40 years of experience, we manage 182 million consumers for more than 1,000 brands across the globe. Connect with your consumers, donors and subscribers by creating meaningful and seamless interactions. From order management and payment processing to customer service and data analysis, we streamline your business and keep customers engaged and satisfied. We become your back office, giving you the insight and opportunity to develop great ideas that keep you growing. You handle the big picture, and we handle the rest – simplifying and streamlining your operations to help you keep focus on DM Industry Guide 2016

Direct Marketing

Customer Service & Contact Centre Services what’s most important: your business, your mission, your success. Learn more at www.cdsglobal.ca.

DATA GROUP

p: 905-494-4000 www.datacm.com Contact: Jeff Gladwish

DMW & ASSOCIATES

A-1331 Crestlawn Dr. Mississauga, ON L4W 2P9 p: 416-503-4492 e: mebooth@dmwms.com www.thinkdmw.com Contact: Michael E. Booth

EQUINOX MARKETING SERVICES

104-9045 Cote de Liesse Dorval, QC H9P 2M9 p: 514-636-2229 x3372 f: 514-636-9941 e: dgarneau@canadadirect.ca www.equinoxtm.com Contact: Denis Garneau, Vice President – Contact Center Solutions

EXTEND COMMUNICATIONS INC.

24 Darling St. Brantford, ON N3T 2K2 p: 519-759-6820 e: slyons@extendcomm.com www.extendcomm.com Contact: Scott Lyons, President

HGS CANADA

82 Hillstrom Ave. Charlottetown, PE C1E 2C6 p: 902-404-3191 www.teamhgs.com

INTELLIRESPONSE SYSTEMS

25 Adelaide St. E. Toronto, ON M5C 3A1 p: 416-214-9337 X271 e: info@intelliresponse.com www.intelliresponse.com

INTERACTIVE INTELLIGENCE

105-155 Gordon Baker Rd. Toronto, ON M2H 3N5 p: 1-800-267-1364 e: Jo-Anne.Finney@inin.com www.inin.com Contact: Jo-Anne Finney, Area Director

LOGILYS

747 Pierre-Roux Blvd. E. Victoriaville, QC p: 1-855-564-4597 Contact: Mélanie Bourgeois

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DM Industry Guide 2016

MOBISH MOBILE CORP.

Victoria, BC p: 250-889-2040 e: corp@mobish.ca MobishMobile.com

NIELSEN IT CONSULTING INC.

240 Waterloo St. London, ON N6B 2N4 p: 519-474-4333 www.nielsenitconsulting.com Contact: Emily Nielsen

ONPATH BUSINESS SOLUTIONS INC.

1165 Kenaston St. Ottawa, ON K1B 3N9 p: 613-564-6565 f: 613-842-4150 e: info@onpath.com www.onpath.com

OTC GROUP

416 Tecumseh Ave. E. London, ON N6C 1T5 p: 888-438-1682 e: info-web@otcsystems.com www.otcgc.com

REFLECTIVE KEYNOTES

6975 Meadowvale Town Centre Cir. Unit 9, Suite 114 Mississauga, ON L5N 2V7 p: 905-567-8432 e: info@reflectivekeynotes.com www.reflectivekeynotes.com Contact: Mike Aoki

SAS

280 King St. E. Toronto, ON p: 416-363-4424 www.sas.com/canada Contact: Suzanne Sprajcar

SENSUS COMMUNICATION SOLUTIONS INC.

1-2333 Wyecroft Rd. Oakville, ON L6L 6L4 p: 905-827-7200 e: sales@sensusinc.com www.sensusinc.com

SIMPRO SOLUTIONS

601-100 Consilium Pl. Toronto, ON M1H 3E3 p: 416-915-9571 f: 866-657-7169

e: info@simprosolutions.com www.simprosolutions.com Contact: Tony Nadra, President Simpro Solutions is a worldwide provider of business process outsourcing services (BPO) specializing in Call Centre and BackOffice services including 7/24 Inbound Customer Care, Outbound Telemarketing, Inbound Sales and Marketing, Data Entry and Help Desk Support. Simpro is a privately held company headquartered in Toronto with over 2,000 seats worldwide including Montreal, Florida, Mexico City, India, Ecuador, Costa Rica and the Philippines. Using ISO and COPC compliant framework, Simpro is a Level 1 PCI certified company serving a diverse portfolio of Fortune 500 customers with a focus in the banking and financial services, retail, telecommunications and the utilities industries.

SQM GROUP

4611 23rd St. Vernon, BC V1T 4K7 p: 800-446-2095 e: inform@sqmgroup.com www.sqmgroup.com Contact: Mike Desmarais, President

TAYLOR REACH GROUP INC., THE

168 Centre St. S. Oshawa, ON L1H 4A6 p: 416-276-9068 e: ctaylor@thetaylorreachgroup.com www.thetaylorreachgroup.com Contact: Colin Taylor, CEO & Chief Chaos Officer Strategic call and contact centre consulting. Offices in Toronto, Atlanta, New York, Cork, Beijing, Hong Kong and Sydney Australia. Over 14,000 agent positions globally operate using TRG designed operational models. Services include: Customer Experience and Contact Center assessment, design and improvement, project based consulting, managed services, interim management, location and equipment acquisition.

TIGERTEL COMMUNICATIONS INC.

308-2800 Skymark Ave. Mississauga, ON L4W 5A6 p: 1-800-741-4777 e: sales@tigertel.com www.tigertel.com

UNLIMITED HEADSETS

2910 South Sheridan Way Toronto, ON L6J 7L9 p: 1-866-623-2359 f: 1-866-451-2021

Customer Service & Contact Centre Services • Database Marketing/Loyalty Marketing Specialists e: sales@unlimitedheadsets.com www.unlimitedheadsets.com

UPSTREAM WORKS SOFTWARE LTD.

401-8000 Jane St., Bldg A Vaughan, ON L4K 5B8 p: 905-660-0969 f: 905-660-8769 e: sales@upstreamworks.com www.upstreamworks.com Contact: Rob McDougall, President and Co-Founder

XENTRAX INC.

66 Nuggett Crt. Brampton, ON L6T 5A9 p: 905-595-4422 f: 905-959-4445 e: info@xentrax.com www.xentrax.com

DATABASE MARKETING/ LOYALTY MARKETING SPECIALISTS AIMIA

1000-525 Viger Ave. W. Montreal, QC H2Z 0B2 p: 514-897-6800 www.aimia.com

AXIS INTEGRATED

A-1331 Crestlawn Dr. Mississauga, ON L4W 2P9 p: 416-503-3210 e: mebooth@axis-dbm.com www.axisintegrated.ca Contact: Mike Booth

• E-Mail, Mobile, Social Media – Complete Digital Solutions • Canada Post Expert Partner • State-of-the-Art Security

BIMM TORONTO

300-36 Distillery Lane Toronto, ON M5A 3C4 p: 416-619-2432 f: 416-960-1480 e: mdaponte@bimm.com www.bimm.com Contact: Mike Da Ponte, President & CEO

BIZMETRICS INC.

p: 1-844-577-7654 e: ask@bizmetrics.ca www.bizmetrics.ca Contact: Stephan Orlob

CLEANLIST.COM INC.

787 Industrial Rd. London, ON N5V 4J4 p: 800-454-0223 e: support@cleanlist.com www.cleanlist.com Contact: Jeff Bisset, President

CORNERSTONE GROUP OF COMPANIES

20 Eglinton Ave. W., 5th Fl. Toronto, ON M4R 1K8 p: 416-932-9555 e: info@ctonecanada.com www.cstonecanada.com Contact: Bob Coles, Chief Operating Officer

CUNDARI

26 Duncan St. Toronto, ON M5V 2B9 p: 416-645-2300 e: aldo.cundari@cundari.com Cundari.com Contact: Aldo Cundari

CUSTOMETRICS, INC.

BASSETT DIRECT

91 Granton Dr. Richmond Hill, ON L4B 2N5 p: 905-882-4740 e: richb@bassettdirect.ca www.bassettdirect.ca Contact: Rich Bassett, President Bassett Direct is a leading provider of Oneto-One Customer Communications. Our in-house services include: • Variable Colour/Black Imaging • Complete Data and Composition Expertise • Lettershop and Bindery • Fulfillment Services • Seamless Multi-Channel Integration 12

210-30 East Beaver Creek Rd. Richmond Hill, ON L4B 1J2 p: 905-886-4161 e: info@custometrics.ca www.custometrics.ca

CVM MARKETING INC.

402-1 St. Clair Ave. W. Toronto, ON M4V 1K6 p: 416-487-8200 www.cvmmkt.com

DATA FIX

1010-40 University Ave. Toronto, ON M5J 1T1 p: 416-363-8170 e: info@datafix.com

www.datafix.com

DATA GROUP

p: 905-494-4000 www.datacm.com Contact: Jeff Gladwish

DATATECH SMARTSOFT INC.

210-394 Rue Isabey Ste. Saint-Laurent, QC H4T 1V3 p: 888-227-7221 f: 818-707-9333 e: contact@smartsoft.ca www.smartsoft.ca

DMW & ASSOCIATES

A-1331 Crestlawn Dr. Mississauga, ON L4W 2P9 p: 416-503-4492 e: mebooth@dmwms.com www.thinkdmw.com Contact: Michael E. Booth

FORMOST MEDIAONE

6 Kenview Blvd. Brampton, ON p: 905-789-3002 e: jjohnstone@fmo.ca www.fmo.ca Contact: John Johnstone

HELICOPTER GROUP, THE

200 West Beaver Creek Rd. Richmond Hill, ON L4B 1B4 p: 905-731-2440 f: 905-731-4070 www.thehelicoptergroup.com Contact: Jim Wisner, Director, Sales & Marketing

HKA DATA PROCESSING LTD.

6-3555 14th Ave. Markham, ON L3R 0H5 p: 905-479-8661 f: 905-479-8665 e: kevin@hkadata.com www.hkadata.com Contact: Kevin Andrien, President

HUNT GROUP, THE

Direct Marketing

Database Marketing/Loyalty Marketing Specialists budget, on time - every time. We develop and host integrated online consumer response services including in-house portal development (web and mobile optimized), data collection, validation, communication, reward management, sweepstakes and contests, as well as offer extensive inventory management & distribution services. We service North America specializing in Canada. StoreFrontDirect: Your Store. Our Back Office. Our white label eCommerce service solution: Your StoreFront store is hosted on our secure servers and powered by our full Back Office Services. Our robust enterprise solutions include online & offline settlement, customization and personalization features, order and client profile management and integrated fulfillment, routing and tracking. StoreFrontDirect can drive your online sales, employee rewards and consumer loyalty offerings while dramatically reducing your development costs - which lets you focus on sales. SERVICES OFFERED: Online & Mail-In Rebate and Reward Management; Gift Cards from leading Canadian Retailers &

Customizable THE PROMOTION CARD™ Prepaid MasterCard®, Visa® & American Express® Reward Cards; Mobile Services; Print & Web; Lettershop; Direct and Bulk Mail Services; Call Centre Services; Warehousing, Kitting & Fulfillment Services; White labeled eCommerce store front.

INBOX MARKETER

100-235 Carlaw St. Toronto, ON M4M 2S1 p: 877-994-6664 e: info@inboxmarketer.com www.inboxmarketer.com

Contact: Janet Black Evans, Director of Sales & Marketing

KINETIX MEDIA

5489 Byrne Rd. Burnaby, BC p: 604-629-5250 e: sales@kinetixmedia.com kinetixdigital.ca Contact: Paula Skaper

LOGILYS

INFOCANADA

747 Pierre-Roux Blvd. E. Victoriaville, QC p: 1-855-564-4597 Contact: Mélanie Bourgeois

JSI DATA SYSTEMS LIMITED

438 University Ave. Toronto, ON p: 416-228-6500 www.loyalty.com

104-1290 Central Pky. W. Mississauga, ON L5C 4R3 p: 905-373-2066 www.infocanada.ca 85 Auriga Dr. Nepean, ON K2E 7Z2 p: 613-727-9353 e: janet@jsidata.ca www.jsidata.ca

LOYALTYONE

MARKET FOCUS DIRECT

207-550 Alden Rd. Markham, ON L3R 6A8 p: 905-477-0801

Reach marketers & financial executives Our magazines are must-reads for key executives in core corporate competencies.

To advertise or get more information and media kits:

905-201-6600 | 1-800-668-1838 | 302-137 Main Street North, Markham ON L3P 1Y2 Direct Marketing

DM Industry Guide 2016

Database Marketing/Loyalty Marketing Specialists • Data Mining/Analytics/Segmentation/Modelling e: sales@market-focus.com www.market-focus.com

MLS DATA MANAGEMENT SOLUTIONS

1920 Yonge St., 2nd Fl. Toronto, ON M4S 3E2 p: 416-572-7717 f: 416-572-7501 e: chitt@mlsc.com www.mlsc.com Contact: Chris Hitt, Senior Account Director For over 30 years MLS has been helping clients across North America realize business benefits via consumer and B2B campaign execution support. We believe smart data management is the foundation for any information driven mail campaign and for many clients it is the starting point for their partnership with MLS. We help companies with the traditional side of data management: cleansing and deduplication, coupled with robust reporting capabilities – with an added caveat - our service leverages the inherent power of a Marketing Database which adds strategic capabilities to our clients Direct Marketing Mix, all at the same cost they would normally pay a printer or lettershop for data hygiene. Contact us today for an estimate or to learn more about our newest innovation, called “Chronic Non-Responder Reporting” The call could save you thousands in wasted mailing costs.

MOBISH MOBILE CORP.

Victoria, BC p: 250-889-2040 e: corp@mobish.ca MobishMobile.com

PINCH & DASH MARKETING SERVICES

26-2140 Winston Park Dr. Oakville, ON L6H 5V5 p: 905-829-8840 e: al@pinchanddash.com www.pinchanddash.com Contact: Al Zizek

SAS

280 King St. E. Toronto, ON p: 416-363-4424 www.sas.com/canada Contact: Suzanne Sprajcar

www.zonemarketinggroup.com Contact: Dennis Pitselis, President

TCP INTEGRATED MARKETING

304-515 Consumers Rd. Toronto, ON M2J 4Z2 p: 416-493-0333 x224 f: 416-493-2888 e: ataylor@tcpdirect.com www.tcpdirect.com Contact: Allison Taylor, President TCP is a full-service agency with unified capabilities in advertising, strategic planning, direct response, digital, data analytics, design and branded content. Our strength lies not in a type of account, category or even a style of work. Our strength is our ability to help brands find and tap into new energy. Energy that fuels growth, powers big ideas and breathes new life into the relationship between the brand and consumers.

TRACK DDB

VARIBASE INC.

2300-75 Queen St. Montreal, QC p: 514-871-0775 www.varibase.com Contact: Alex Nuta

WATT SOLUTIONS INC.

40 Micro Crt. London, ON N6E 2T5 p: 888-699-9288 e: info@wattsolutions.com www.wattsolutions.com Contact: Rob Milne

ZONE MARKETING GROUP

4-16 Mary St. Aurora, ON L4G 1G2 p: 416-619-0300 x3031 e: info@zonemarketinggroup.ca

Data Mining/Analytics/ Segmentation/Modelling AIMIA

1000-525 Viger Ave. W. Montreal, QC H2Z 0B2 p: 514-897-6800 www.aimia.com

BIZMETRICS INC.

p: 1-844-577-7654 e: ask@bizmetrics.ca www.bizmetrics.ca Contact: Stephan Orlob

BOIRE FILLER GROUP

310-1101 Kingston Rd. Pickering, ON L1V 1B5 p: 905-837-0005 f: 905-837-2199 e: richb@boirefillergroup.com www.boirefillergroup.com Contact: Richard Boire, Partner The Boire Filler Group is an advanced analytics/data science company offering services to companies throughout North America. With over 40 years of experience in developing and implementing datadriven solutions for a diverse range of clients, our acumen and expertise provide the basis for identifying the appropriate strategies to make our “Big Data” analytics solutions deliver outstanding results.

CONSUMER INTELLIGENCE GROUP

100 Lombard St. Toronto, ON M5C 1M3 p: 416-367-2444 f: 416-367-8781 e: Tim.Leys@ConsumerIG.com www.consumerIG.com Contact: Tim Leys, Partner, Sales & Strategy

COVER-ALL COMPUTER SERVICES CORP.

1170 Birchmount Rd. Toronto, ON M1P 5E3 p: 416-752-8100 f: 416-752-8239 e: jleonard@cover-all.ca

DM Industry Guide 2016

Direct Marketing

Data Mining/Analytics/Segmentation/Modelling • Direct Marketing Agency www.cover-all.ca Contact: John Leonard, VP Sales & Marketing

CUNDARI

26 Duncan St. Toronto, ON M5V 2B9 p: 416-645-2300 e: aldo.cundari@cundari.com Cundari.com Contact: Aldo Cundari

DATASELECT

1411-4 Lisa St. Brampton, ON L6T 4B6 p: 647-620-6468 e: info@dataselect.ca www.dataselect.ca Contact: Richard Jones

ENVIRONICS ANALYTICS

CUSTOMERLINK MARKETING

CVM MARKETING INC.

402-1 St. Clair Ave. W. Toronto, ON M4V 1K6 p: 416-487-8200 www.cvmmkt.com

DATA GROUP

p: 905-494-4000 www.datacm.com Contact: Jeff Gladwish

Direct Marketing

DM Industry Guide 2016

400-33 Bloor St. E. Toronto, ON M4W 3H1 p: 416.969.2733 e: julia.vasilev@environicsanalytics.ca The premier marketing and analytical services company in Canada, Environics Analytics helps customers turn data and analytics into insight, strategy and engagement. EA offers the full range of analytical services—from data supplier to strategic consultancy—and provides over-the-counter reports, purpose-built software-as-a-service and a wide variety of modelling approaches. Its team of quantitative marketers, modellers and geographers are expert at helping organizations identify their business challenges, develop data-driven solutions and achieve success along every phase of their analytics journey. EA is a member of the Environics group, a unique alliance of companies dedicated to providing intelligent research, analytics and communications. To learn more, visit our website at environicsanalytics.ca.

GEOMARKETING SOLUTIONS GROUP

831 Millwood Rd. Toronto, ON M4G 1W5 p: 416-429-0400 f: 416-424-3173 e: wvandal@geomarketingsolutions.com Contact: Warren Vandal, President

KINETIX MEDIA

5489 Byrne Rd. Burnaby, BC p: 604-629-5250 e: sales@kinetixmedia.com kinetixdigital.ca Contact: Paula Skaper

LOGILYS

747 Pierre-Roux Blvd. E. Victoriaville, QC p: 1-855-564-4597 Contact: Mélanie Bourgeois

LOYALTYONE

438 University Ave. Toronto, ON p: 416-228-6500 www.loyalty.com

MAILENNIUM

275 Watline Ave. Mississauga, ON p: 905-501-0773 f: 905-501-9961 e: laura@mailenniumgroup.com www.mailenniumgroup.com Contact: Laura Artibello

MOBISH MOBILE CORP.

Victoria, BC p: 250-889-2040 e: corp@mobish.ca MobishMobile.com

SAS

280 King St. E. Toronto, ON p: 416-363-4424 www.sas.com/canada Contact: Suzanne Sprajcar

TRACK DDB

VARIBASE INC.

2300-75 Queen St. Montreal, QC p: 514-871-0775 www.varibase.com Contact: Alex Nuta

Direct Marketing Agency ABER GROUP, THE

202-120 Eglinton Ave. E. Toronto, ON M4P 1E2 p: 416-322-2909 f: 416-488-1689 e: jay@abergroup.com www.abergroup.com Contact: Jay Aber, President

Direct Marketing Agency AIMIA

1000-525 Viger Ave. W. Montreal, QC H2Z 0B2 p: 514-897-6800 www.aimia.com

ALLEGRA MARKETING PRINT DESIGN

5710 Main St. Stouffville, ON L4A 2T1 p: 905-642-8161 f: 905-642-8166 e: stephen@allegrayorkregion.com www.allegrayorkregion.com Contact: Stephen Crawley, Owner

DTC DIRECT

295 Hymus Blvd. Pointe-Claire, QC H9R 6A5 p: 514-693-9900 e: info@dtcdirect.ca www.dtcdirect.ca Contact: Don Baker, President

E10EGENCY

208-4800 Dundas St. W. Toronto, ON p: 416-524-7844 e: derek@e10egency.com Contact: Derek Lackey

p: 604-629-5250 e: sales@kinetixmedia.com kinetixdigital.ca Contact: Paula Skaper

MOBISH MOBILE CORP.

Victoria, BC p: 250-889-2040 e: corp@mobish.ca MobishMobile.com

MONOLITH IDEA

4-465 Milner Ave. Toronto, ON M1B 2K4 p: 416-408-0112 e: info@ambucom.com www.ambucom.com

120 Herzberg Rd. Kanata, ON K2K 3B7 p: 613-599-6065 www.gilmoreglobal.com Contact: Robert Gilmore, President

GILMORE GLOBAL

1219 Ingledene Dr. Oakville, ON L6H 2J1 p: 416-838-4741 e: jacky.yang@monolithidea.com

AXIS INTEGRATED

INNOVATIVE RESPONSE MARKETING INC.

26-2140 Winston Park Dr. Oakville, ON L6H 5V5 p: 905-829-8840 e: al@pinchanddash.com www.pinchanddash.com Contact: Al Zizek

AMBUCOM

A-1331 Crestlawn Dr. Mississauga, ON L4W 2P9 p: 416-503-3210 e: mebooth@axis-dbm.com www.axisintegrated.ca Contact: Mike Booth

BIMM TORONTO

4-2825 Argentia Rd. Mississauga, ON L5N 8G6 p: 905-826-1411 f: 905-826-1450 e: mstephens@innovativeresponse.ca www.innovativeresponse.ca Contact: Mark Stephens, President

CUNDARI

4917 Delta St. Delta, BC V4K 2V1 p: 604-940-0277 f: 604-946-1419 e: krisgibson@jrdirect.com www.jrdirect.com Contact: Kris Gibson, President

DATA GROUP

1429 Dominion St. North Vancouver, BC V7J 1B4 p: 604-987-1282 e: jim.slight@jsdirect.com JSDirect.com Contact: Jim Slight

300-36 Distillery Lane Toronto, ON M5A 3C4 p: 416-619-2432 f: 416-960-1480 e: mdaponte@bimm.com www.bimm.com Contact: Mike Da Ponte, President & CEO 26 Duncan St. Toronto, ON M5V 2B9 p: 416-645-2300 e: aldo.cundari@cundari.com Cundari.com Contact: Aldo Cundari p: 905-494-4000 www.datacm.com Contact: Jeff Gladwish

DATASELECT

1411-4 Lisa St. Brampton, ON L6T 4B6 p: 647-620-6468 e: info@dataselect.ca www.dataselect.ca Contact: Richard Jones

JR DIRECT RESPONSE

JS DIRECT ADDRESS LTD.

PUBLICIS HAWKEYE

200-111 Queen St. E. Toronto, ON M5C 1S2 p: 416-925-7733 f: 416-925-7341 www.publicisna.com

SQUAREKNOT

600-438 University Ave. Toronto, ON M5G 2L1 p: 416-522-2094 f: 416-733-1993 SquareknotAgency.com

STEPHEN THOMAS LTD.

501-184 Front St. E. Toronto, ON M5A 4N3 p: 416-690-8801 f: 416-690-7256 e: neilg@stephenthomas.ca www.stephenthomas.ca Contact: Neil Gallaiford, President & CEO

KEYS DIRECT MARKETING & COMMUNICATIONS

2580 Innes Rd. Ottawa, ON K1B 4Z6 p: 613-841-9850 f: 613-841-9851 e: alison@keysdirect.com www.keysdirect.com Contact: Alison Keys, President

KINETIX MEDIA

5489 Byrne Rd. Burnaby, BC 16

PINCH & DASH MARKETING SERVICES

TCP INTEGRATED MARKETING

304-515 Consumers Rd. Toronto, ON M2J 4Z2 p: 416-493-0333 x224 f: 416-493-2888 e: ataylor@tcpdirect.com www.tcpdirect.com Contact: Allison Taylor, President DM Industry Guide 2016

Direct Marketing

Direct Marketing Agency • Distribution & Delivery Services • DM Creative/Copy/Design TCP is a full-service agency with unified capabilities in advertising, strategic planning, direct response, digital, data analytics, design and branded content. Our strength lies not in a type of account, category or even a style of work. Our strength is our ability to help brands find and tap into new energy. Energy that fuels growth, powers big ideas and breathes new life into the relationship between the brand and consumers.

TRICO EVOLUTION

47-B Antares Dr. Ottawa, ON K2E 7W6 p: 613-736-7777 f: 613-736-0707 e: info@tricoevolution.com www.tricoevolution.com

VARIBASE INC.

2300-75 Queen St. Montreal, QC p: 514-871-0775 www.varibase.com Contact: Alex Nuta

FORMOST MEDIAONE

6 Kenview Blvd. Brampton, ON p: 905-789-3002 e: jjohnstone@fmo.ca www.fmo.ca Contact: John Johnstone

FRASER DIRECT DISTRIBUTION SERVICES

100 Armstrong Ave. Georgetown, ON L7G 5S4 p: 905-877-4411 e: dgrandy@fraserdirect.ca www.fraserdirect.ca Contact: Diane Grady

HUNT GROUP, THE

Distribution & Delivery Services DATA GROUP

p: 905-494-4000 www.datacm.com Contact: Jeff Gladwish

DELIVERY NET

3-45 Mural St. Richmond Hill, ON L4B 1J4 p: 1-877-261-1107 x6938 e: kenk@deliverynet.ca www.deliverynet.ca Contact: Ken Kavanagh Delivery Net has over 15 years of experience providing distribution services for mail, parcels and logistics. As the largest private International mailing company in Canada we offer exceptional service and cost savings for your International mail. Our service offering also includes Canadian parcel delivery, parcel returns management and zone skipping services.

DGN MARKETING SERVICES LTD.

1633 Meyerside Dr. Mississauga, ON L5T 1B9 p: 905-670-6778 f: 905-670-5777 e: nphillips@dgn-marketing.com www.dgn-marketing.com Contact: Neil Phillips Direct Marketing

DMW & ASSOCIATES

A-1331 Crestlawn Dr. Mississauga, ON L4W 2P9 p: 416-503-4492 e: mebooth@dmwms.com www.thinkdmw.com Contact: Michael E. Booth

DM Industry Guide 2016

5420 Timberlea Blvd. Mississauga, ON L4W 2T7 p: 905 602-0478 e: Sales@HuntMarketingServices.com www.TheHuntGroup.ca Contact: Dave Hunt, President, x227 Full Service Fulfillment, Distribution & Rewards. We are full service à la carte or end-to-end fulfillment service professionals. A secure logistics provider of shared services for traditional pick, pack and ship services - accountable, on budget, on time - every time. We develop and host integrated online consumer response services including in-house portal development (web and mobile optimized), data collection, validation, communication, reward management, sweepstakes and contests, as well as offer extensive inventory management & distribution services. We service North America specializing in Canada. StoreFrontDirect: Your Store. Our Back Office. Our white label eCommerce service solution: Your StoreFront store is hosted on our secure servers and powered by our full Back Office Services. Our robust enterprise solutions include online & offline settlement, customization and personalization features, order and client profile management and integrated fulfillment, routing and tracking. StoreFrontDirect can drive your online sales, employee rewards and consumer loyalty offerings while dramatically reducing your development costs - which lets you focus on sales.

SERVICES OFFERED: Online & Mail-In Rebate and Reward Management; Gift Cards from leading Canadian Retailers & Customizable THE PROMOTION CARD™ Prepaid MasterCard®, Visa® & American Express® Reward Cards; Mobile Services; Print & Web; Lettershop; Direct and Bulk Mail Services; Call Centre Services; Warehousing, Kitting & Fulfillment Services; White labeled eCommerce store front.

RESOURCE MAIL SERVICES

16 Algonquin Ave. Toronto, ON p: 416-533-6245 (MAIL) e: michael@resourcemail.ca resourcemail.ca Contact: Michael Hofmann

DM Creative/Copy/ Design BAREFOOT CREATIVE INC.

1-250 Woolwich St. S. Breslau, ON N0B 1M0 p: 877-571-5058 f: 519-571-5059 e: info@barefootcreative.com www.barefootcreative.com Contact: Gayle Goossen, Principal/Creative Director

BEAKBANE: BRAND STRATEGIES AND COMMUNICATIONS

317 Adelaide St. W. Toronto, ON p: 416-787-4900 e: tb@beakbane.com www.beakbane.com Contact: Tom Beakbane

BIMM TORONTO

300-36 Distillery Lane Toronto, ON M5A 3C4 p: 416-619-2432 f: 416-960-1480 e: mdaponte@bimm.com www.bimm.com Contact: Mike Da Ponte, President & CEO

BKS/DESIGNERS INC.

1806-77 Harbour Sq. Toronto, ON M5J 2S p: 416-202-3257 f: 416-203-3568 e: billy@designersinc.ca www.designersinc.ca Contact: Billy Sharma, President/Creative Director We are a creative resource and we provide 17

DM Creative/Copy/Design • DM Executive Recruitment/Search/Staffing • DM Printing a full range of copy and design services for charities and small business. We have helped many charities raise millions through their direct mail and other programs. For a list of our services, clients and samples log on to www.designersinc. ca. We have won over 80 national and international advertising awards and can be reached at: billy@designersinc.ca.

CUNDARI

26 Duncan St. Toronto, ON M5V 2B9 p: 416-645-2300 e: aldo.cundari@cundari.com Cundari.com Contact: Aldo Cundari

DATA DIRECT

75 Superior Blvd. Mississauga, ON L5T 2X9 p: 905-564-0150 f: 905-564-6621 www.datadirect.ca Contact: Debbie Major

MAILENNIUM

275 Watline Ave. Mississauga, ON p: 905-501-0773 f: 905-501-9961 e: laura@mailenniumgroup.com www.mailenniumgroup.com Contact: Laura Artibello

MOBISH MOBILE CORP.

Victoria, BC p: 250-889-2040 e: corp@mobish.ca MobishMobile.com

PINCH & DASH MARKETING SERVICES

26-2140 Winston Park Dr. Oakville, ON L6H 5V5 p: 905-829-8840 e: al@pinchanddash.com www.pinchanddash.com Contact: Al Zizek

Contact: Allison Taylor, President TCP is a full-service agency with unified capabilities in advertising, strategic planning, direct response, digital, data analytics, design and branded content. Our strength lies not in a type of account, category or even a style of work. Our strength is our ability to help brands find and tap into new energy. Energy that fuels growth, powers big ideas and breathes new life into the relationship between the brand and consumers.

TRACK DDB

VARIBASE INC.

2300-75 Queen St. Montreal, QC p: 514-871-0775 www.varibase.com Contact: Alex Nuta

DM Executive Recruitment/Search/ Staffing CHAD MANAGEMENT GROUP

21 St Clair Ave. E. Toronto, ON M4T 1L9 p: 416-968-1000 f: 416-968-7754 e: jobs@chadman.com Contact: Rick Chad, President

DERHAK IRELAND EXECUTIVE SEARCH

TCP INTEGRATED MARKETING

304-515 Consumers Rd. Toronto, ON M2J 4Z2 p: 416-493-0333 x224 f: 416-493-2888 e: ataylor@tcpdirect.com www.tcpdirect.com 18

100-65 International Blvd. Toronto, ON M9W 6L9 p: 416-675-7600 e: info@derhak.com www.derhak.com

MCKINNON TARGETED RECRUITERS

1902-2 Bloor St. W. Toronto, ON M4W 3R1 p: 416-250-6763 f: 416-250-6916

e: info@mckinnon.com www.mckinnon.com Contact: Greg McKinnon, Principal

DM Printing BASSETT DIRECT

COVER-ALL COMPUTER SERVICES CORP.

1170 Birchmount Rd. Toronto, ON M1P 5E3 p: 416-752-8100 f: 416-752-8239 e: jleonard@cover-all.ca www.cover-all.ca Contact: John Leonard, VP Sales & Marketing

CUNDARI

26 Duncan St. Toronto, ON M5V 2B9 p: 416-645-2300 e: aldo.cundari@cundari.com Cundari.com Contact: Aldo Cundari

DATA DIRECT

75 Superior Blvd. Mississauga, ON L5T 2X9 p: 905-564-0150 f: 905-564-6621 www.datadirect.ca Contact: Debbie Major

DATA GROUP

p: 905-494-4000 www.datacm.com Contact: Jeff Gladwish DM Industry Guide 2016

Direct Marketing

DM Printing • DM Printing Specialist (Flyers, Catalogues, etc.) • Email Campaign Management & Delivery DM GRAPHICS INC.

42 Bowman St. Georgetown, ON L7G 6G7 p: 416-520-2149 e: info@dmgraphics.ca www.dmgraphics.ca

FORMOST MEDIAONE

6 Kenview Blvd. Brampton, ON p: 905-789-3002 e: jjohnstone@fmo.ca www.fmo.ca Contact: John Johnstone

GILMORE DOCULINK

120 Herzberg Rd. Ottawa, ON K2K 3B7 p: 613-591-1560 f: 613-271-1980 e: more@doculink.com www.gilmoredoculink.com

HELICOPTER GROUP, THE

200 West Beaver Creek Rd. Richmond Hill, ON L4B 1B4 p: 905-731-2440 f: 905-731-4070 www.thehelicoptergroup.com Contact: Jim Wisner, Director, Sales & Marketing

LOWE MARTIN GROUP, THE

6006 Kestrel Rd. Mississauga, ON L5T 1S8 p: 905-670-7100 www.lmgroup.com

MAILENNIUM

275 Watline Ave. Mississauga, ON p: 905-501-0773 f: 905-501-9961 e: laura@mailenniumgroup.com www.mailenniumgroup.com Contact: Laura Artibello

METROPOLITAN PRINTERS

1435 East Pender St. Vancouver, BC V5L 1V7 p: 866-254-4201 f: 604-254-5175 e: hello@metprinters.com www.metprinters.com Contact: Nikos Kallas, President

PINCH & DASH MARKETING SERVICES

26-2140 Winston Park Dr. Oakville, ON L6H 5V5 p: 905-829-8840 e: al@pinchanddash.com

Direct Marketing

DM Industry Guide 2016

www.pinchanddash.com Contact: Al Zizek

RESOURCE MAIL SERVICES

16 Algonquin Ave. Toronto, ON p: 416-533-6245 (MAIL) e: michael@resourcemail.ca resourcemail.ca Contact: Michael Hofmann

TRANSCONTINENTAL PRINTING

100 B Royal Group Cres. Vaughan, ON L4H 1X9 p: 905-663-0050 f: 905-663-6268 tctranscontinental.com

MAILENNIUM

275 Watline Ave. Mississauga, ON p: 905-501-0773 f: 905-501-9961 e: laura@mailenniumgroup.com www.mailenniumgroup.com Contact: Laura Artibello

PINCH & DASH MARKETING SERVICES

26-2140 Winston Park Dr. Oakville, ON L6H 5V5 p: 905-829-8840 e: al@pinchanddash.com www.pinchanddash.com Contact: Al Zizek

RESOURCE MAIL SERVICES

WATT SOLUTIONS INC.

16 Algonquin Ave. Toronto, ON p: 416-533-6245 (MAIL) e: michael@resourcemail.ca resourcemail.ca Contact: Michael Hofmann

WAYSIDE PRINTERS

40 Micro Crt. London, ON N6E 2T5 p: 888-699-9288 e: info@wattsolutions.com www.wattsolutions.com Contact: Rob Milne

WESTKEY GRAPHICS LTD.

4-50 Valleywood Dr. Markham, ON L3R 6E9 p: 416-494-6245 f: 905-771-9349 e: info@westminster.ca www.westminster.ca

40 Micro Crt. London, ON N6E 2T5 p: 888-699-9288 e: info@wattsolutions.com www.wattsolutions.com Contact: Rob Milne 3304 33rd St. Vernon, BC V1T 5T2 p: 250-545-2341 f: 250-545-4530 e: sales@waysideco.com www.waysideco.ca 8315 Riverbend Crt. Burnaby, BC V3N 5E7 p: 604-549-2350 f: 604-549-2355 www.westkeygraphics.com

WATT SOLUTIONS INC.

WESTMINSTER INTERNATIONAL INC.

DM Printing Specialist Email Campaign (Flyers, Catalogues, etc.) Management & Delivery CUNDARI

26 Duncan St. Toronto, ON M5V 2B9 p: 416-645-2300 e: aldo.cundari@cundari.com Cundari.com Contact: Aldo Cundari

FORMOST MEDIAONE

6 Kenview Blvd. Brampton, ON p: 905-789-3002 e: jjohnstone@fmo.ca www.fmo.ca Contact: John Johnstone

AMP

37 Higway 8 Dundas, ON 416-524-7844 e: derek@amp-direct.com www.amp-direct.com Contact: Derek Lackey

AXIS INTEGRATED

A-1331 Crestlawn Dr. Mississauga, ON L4W 2P9 p: 416-503-3210 e: mebooth@axis-dbm.com www.axisintegrated.ca Contact: Mike Booth

Email Campaign Management & Delivery BIMM TORONTO

300-36 Distillery Lane Toronto, ON M5A 3C4 p: 416-619-2432 f: 416-960-1480 e: mdaponte@bimm.com www.bimm.com Contact: Mike Da Ponte, President & CEO

BIZMETRICS INC.

p: 1-844-577-7654 e: ask@bizmetrics.ca www.bizmetrics.ca Contact: Stephan Orlob

CUNDARI

26 Duncan St. Toronto, ON M5V 2B9 p: 416-645-2300 e: aldo.cundari@cundari.com Cundari.com Contact: Aldo Cundari

DATA GROUP

p: 905-494-4000 www.datacm.com Contact: Jeff Gladwish

DELVINIA INTERACTIVE INC.

370 King St. W. Toronto, ON M5V 1J9 p: 416-364-1455 f: 416-364-9830 e: contactus@delvinia.com www.delvinia.com

DMW & ASSOCIATES

A-1331 Crestlawn Dr. Mississauga, ON L4W 2P9 p: 416-503-4492 e: mebooth@dmwms.com www.thinkdmw.com Contact: Michael E. Booth

E10EGENCY

208-4800 Dundas St. W. Toronto, ON p: 416-524-7844 e: derek@e10egency.com Contact: Derek Lackey

FORMOST MEDIAONE

6 Kenview Blvd. Brampton, ON p: 905-789-3002 e: jjohnstone@fmo.ca www.fmo.ca Contact: John Johnstone

GRAPHICALLY SPEAKING SERVICES INC.

300-602 West Hastings St. 20

Vancouver, BC V6B 1P2 p: 604-682-5500 f: 604-682-1312 e: team@graphicallyspeaking.ca www.graphicallyspeaking.ca

HUNT GROUP, THE

5420 Timberlea Blvd. Mississauga, ON L4W 2T7 p: 905 602-0478 e: Sales@HuntMarketingServices.com www.TheHuntGroup.ca Contact: Dave Hunt, President, x227 Full Service Fulfillment, Distribution & Rewards. We are full service à la carte or end-to-end fulfillment service professionals. A secure logistics provider of shared services for traditional pick, pack and ship services - accountable, on budget, on time - every time. We develop and host integrated online consumer response services including in-house portal development (web and mobile optimized), data collection, validation, communication, reward management, sweepstakes and contests, as well as offer extensive inventory management & distribution services. We service North America - specializing in Canada. StoreFrontDirect: Your Store. Our Back Office. Our white label eCommerce service solution: Your StoreFront store is hosted on our secure servers and powered by our full Back Office Services. Our robust enterprise solutions include online & offline settlement, customization and personalization features, order and client profile management and integrated fulfillment, routing and tracking. StoreFrontDirect can drive your online sales, employee rewards and consumer loyalty offerings while dramatically reducing your development costs - which lets you focus on sales. SERVICES OFFERED: Online & Mail-In Rebate and Reward Management; Gift Cards from leading Canadian Retailers & Customizable THE PROMOTION CARD™ Prepaid MasterCard®, Visa® & American Express® Reward Cards; Mobile Services; Print & Web; Lettershop; Direct and Bulk Mail Services; Call Centre Services; Warehousing, Kitting & Fulfillment Services; White labeled eCommerce store front.

INBOX MARKETER

100-235 Carlaw St. Toronto, ON M4M 2S1 p: 877-994-6664 e: info@inboxmarketer.com www.inboxmarketer.com

INFOCANADA

104-1290 Central Pky. W. Mississauga, ON L5C 4R3 p: 905-373-2066 www.infocanada.ca

KINETIX MEDIA

5489 Byrne Rd. Burnaby, BC p: 604-629-5250 e: sales@kinetixmedia.com kinetixdigital.ca Contact: Paula Skaper

MOBISH MOBILE CORP.

Victoria, BC p: 250-889-2040 e: corp@mobish.ca MobishMobile.com

SCOTT’S DIRECTORIES

80 Valleybrook Dr. Toronto, ON M3B 2S9 p: 877-517-6864 f: 416-510-6870 e: rshaikh@scottsdirectories.com www.scottsdirectories.com Contact: Rabiya Shaikh, List Rental & Email Marketing Manager Reach, engage and covert more leads into customers with Scott’s 100% CASL & CAN-SPAM Compliant Email Marketing Service. From simple to complex, we’ll handle your email campaigns from start to finish, delivering professional quality and results every time. We’ll help you target your most valuable audience, design engaging emails, send your message, measure the results, and track as well as provide you the leads that showed interest in your brand. Scott’s Email Marketing Delivers. We are the first to pass Alliance of Audited Media’s CASL Compliance Audit – the world’s strongest anti-spam measure. Established in 1957, Scott’s Directories is a leading provider of high-value business data and lead generating solutions for the North American B2B community. We help businesses of all sizes to not only find and reach their target audiences. We help them integrate and enhance their customer database, as well as effectively communicate with them. Whether you’re a small to mediumsized business or large corporation, DM Industry Guide 2016

Direct Marketing

Email Campaign Management & Delivery • Enhancing & Appending Data • Envelopes & Dimensional Mail Products we’ll provide you the tools to grow your business. Start today and make Scott’s Directories a Partner In Your Success.

TRACK DDB

VARIBASE INC.

2300-75 Queen St. Montreal, QC p: 514-871-0775 www.varibase.com Contact: Alex Nuta

Enhancing & Appending Data CUNDARI

26 Duncan St. Toronto, ON M5V 2B9 p: 416-645-2300 e: aldo.cundari@cundari.com Cundari.com Contact: Aldo Cundari

DATA GROUP

p: 905-494-4000 www.datacm.com Contact: Jeff Gladwish

DATASELECT

1411-4 Lisa St. Brampton, ON L6T 4B6 p: 647-620-6468 e: info@dataselect.ca www.dataselect.ca Contact: Richard Jones

DMW & ASSOCIATES

A-1331 Crestlawn Dr. Mississauga, ON L4W 2P9 p: 416-503-4492 e: mebooth@dmwms.com www.thinkdmw.com Contact: Michael E. Booth

Direct Marketing

DM Industry Guide 2016

INFOCANADA

104-1290 Central Pky. W. Mississauga, ON L5C 4R3 p: 905-373-2066 www.infocanada.ca

JS DIRECT ADDRESS LTD.

1429 Dominion St. North Vancouver, BC V7J 1B4 p: 604-987-1282 e: jim.slight@jsdirect.com JSDirect.com Contact: Jim Slight

MAILENNIUM

275 Watline Ave. Mississauga, ON p: 905-501-0773 f: 905-501-9961 e: laura@mailenniumgroup.com www.mailenniumgroup.com Contact: Laura Artibello

SCOTT’S DIRECTORIES

80 Valleybrook Dr. Toronto, ON M3B 2S9 p: 877-517-6864 f: 416-510-6870 e: sales@scottsdirectories.com www.scottsdirectories.com Contact: Lindsay Rodgers, National Sales Manager Maximize your database potential for smarter decision-making and improved ROI. Scott’s offers Custom Contac Lists, In-Depth B2B Databases, and Custom CRM-Friendly Leads designed to improve your ability to identify, segment, and connect with your target audiences in more meaningful ways. Unlike many data providers, we exclusively compile and verify our relational database to deliver you reliable and accurate business profiles and contact information you can trust. Established in 1957, Scott’s Directories is a leading provider of high-value business data and lead generating solutions for the North American B2B community. We help businesses of all sizes to not only find and reach their target audiences. We help them integrate and enhance their customer database, as well as effectively communicate with them. Whether you’re a small to mediumsized business or large corporation,

we’ll provide you the tools to grow your business. Start today and make Scott’s Directories a Partner In Your Success.

Envelopes & Dimensional Mail Products BEL-FAST ENVELOPES INC.

2340 23rd Ave. Lachine, QC H8T 0A3 p: 1-888-340-4446 f: 514-780-1726 e: info@bel-fast.com www.bel-fast.com

COVER-ALL COMPUTER SERVICES CORP.

1170 Birchmount Rd. Toronto, ON M1P 5E3 p: 416-752-8100 f: 416-752-8239 e: jleonard@cover-all.ca www.cover-all.ca Contact: John Leonard, VP Sales & Marketing

CUNDARI

26 Duncan St. Toronto, ON M5V 2B9 p: 416-645-2300 e: aldo.cundari@cundari.com Cundari.com Contact: Aldo Cundari

DATA GROUP

p: 905-494-4000 www.datacm.com Contact: Jeff Gladwish

IMAGEWORKS PRINT & PREPRESS

100 West Beaver Creek Rd., Units 21-22 Richmond Hill, ON L4B 1H4 p: 905-709-3518 e: quote@digitaloutput.ca www.imageworksprint.ca

MAILENNIUM

275 Watline Ave. Mississauga, ON p: 905-501-0773 f: 905-501-9961 e: laura@mailenniumgroup.com www.mailenniumgroup.com Contact: Laura Artibello

RESOURCE MAIL SERVICES

16 Algonquin Ave. Toronto, ON p: 416-533-6245 (MAIL) e: michael@resourcemail.ca

Envelopes & Dimensional Mail Products • Flyers/Coupons/Coop Mailing/Inserts • Fulfillment/Shipping/Processing resourcemail.ca Contact: Michael Hofmann

ROYAL ENVELOPE LTD.

111 Jacob Keffer Pky. Concord, ON L4K 4V1 p: 905-879-0000 f: 905-879-0156 www.royalenvelope.com

SUPREMEX INC.

400 Humberline Dr. Etobicoke, ON M9W 5T3 p: 416-675-9370 f: 416-848-8388 e: sales.central@supremex.ca www.supremex.com

WATT SOLUTIONS INC.

40 Micro Crt. London, ON N6E 2T5 p: 888-699-9288 e: info@wattsolutions.com www.wattsolutions.com Contact: Rob Milne

Flyers/Coupons/Coop Mailing/Inserts BEAKBANE: BRAND STRATEGIES AND COMMUNICATIONS

317 Adelaide St. W. Toronto, ON p: 416-787-4900 e: tb@beakbane.com www.beakbane.com Contact: Tom Beakbane

CUNDARI

26 Duncan St. Toronto, ON M5V 2B9 p: 416-645-2300 e: aldo.cundari@cundari.com Cundari.com Contact: Aldo Cundari

CUSTOMERLINK MARKETING

and agencies develop profitable 1:1 communication throughout North America. A cross-trained senior staff of professionals deliver consistent double and triple digit results by focusing on deep and detailed pictures of behaviour, buying habits, media and regional variances. Mixed print and digital program increases of 50% to 200% enable clients to plan integrated campaigns with or without broadcast with predictable results. Supporting databases are “single silo”, spatial and capable of managing any communication accurately and efficiently. Select results, private and public sector: • Offer Redemption up 200% in promotion • Media Revenue per Ad Dollar up - 25 to 50% • Supply chain cost decreased by 5 to 20% • YOY same store sales increases of 5-20% CustomerLink at www.customerlink-mis. com: Marketing consulting & strategic planning, customer profiling & database management, market & location analysis, media planning & buying.

FORMOST MEDIAONE

6 Kenview Blvd. Brampton, ON p: 905-789-3002 e: jjohnstone@fmo.ca www.fmo.ca Contact: John Johnstone

IMAGEWORKS PRINT & PREPRESS

100 West Beaver Creek Rd., Units 21-22 Richmond Hill, ON L4B 1H4 p: 905-709-3518 e: quote@digitaloutput.ca www.imageworksprint.ca

MAILENNIUM

275 Watline Ave. Mississauga, ON p: 905-501-0773 f: 905-501-9961 e: laura@mailenniumgroup.com www.mailenniumgroup.com Contact: Laura Artibello

PINCH & DASH MARKETING SERVICES

26-2140 Winston Park Dr. Oakville, ON L6H 5V5 p: 905-829-8840 e: al@pinchanddash.com www.pinchanddash.com Contact: Al Zizek

Fulfillment/Shipping/ Processing ADDRESS-ALL MAILING SERVICES LTD.

5696 Ambler Dr. Mississauga, ON L4W 2K9 p: 905-625-5137 f: 905-625-8619 e: gpakula@addressall.com www.addressall.com Contact: Greg Pakula, Vice President

AXIS INTEGRATED

A-1331 Crestlawn Dr. Mississauga, ON L4W 2P9 p: 416-503-3210 e: mebooth@axis-dbm.com www.axisintegrated.ca Contact: Mike Booth

BASSETT DIRECT

91 Granton Dr. Richmond Hill, ON L4B 2N5 p: 905-882-4740 e: richb@bassettdirect.ca www.bassettdirect.ca Contact: Rich Bassett, President Bassett Direct is a leading provider of One-to-One Customer Communications. Our in-house services include: • Variable Colour/Black Imaging • Complete Data and Composition Expertise • Lettershop and Bindery • Fulfillment Services • Seamless Multi-Channel Integration • E-Mail, Mobile, Social Media – Complete Digital Solutions • Canada Post Expert Partner • State-of-the-Art Security

COVER-ALL COMPUTER SERVICES CORP.

1170 Birchmount Rd. Toronto, ON M1P 5E3 p: 416-752-8100 f: 416-752-8239 e: jleonard@cover-all.ca www.cover-all.ca Contact: John Leonard, VP Sales & Marketing

CUNDARI

26 Duncan St. Toronto, ON M5V 2B9 p: 416-645-2300 DM Industry Guide 2016

Direct Marketing

Fulfillment/Shipping/Processing • Fundraising & Not-For-Profit Services e: aldo.cundari@cundari.com Cundari.com Contact: Aldo Cundari

DATA DIRECT

75 Superior Blvd. Mississauga, ON L5T 2X9 p: 905-564-0150 f: 905-564-6621 www.datadirect.ca Contact: Debbie Major

DATA GROUP

p: 905-494-4000 www.datacm.com Contact: Jeff Gladwish

DELIVERY NET

DGN MARKETING SERVICES LTD.

1633 Meyerside Dr. Mississauga, ON L5T 1B9 p: 905-670-6778 f: 905-670-5777 e: nphillips@dgn-marketing.com www.dgn-marketing.com Contact: Neil Phillips

DMW & ASSOCIATES

A-1331 Crestlawn Dr. Mississauga, ON L4W 2P9 p: 416-503-4492 e: mebooth@dmwms.com www.thinkdmw.com Contact: Michael E. Booth

FRASER DIRECT DISTRIBUTION SERVICES

100 Armstrong Ave. Georgetown, ON L7G 5S4 p: 905-877-4411 e: dgrandy@fraserdirect.ca www.fraserdirect.ca Contact: Diane Grady

Direct Marketing

DM Industry Guide 2016

FRONTIER DISTRIBUTING

1031 Helena St. Fort Erie, ON L2A 4K2 p: 905-871-3358 f: 905-871-9715 www.frontdist.com

HELICOPTER GROUP, THE

200 West Beaver Creek Rd. Richmond Hill, ON L4B 1B4 p: 905-731-2440 f: 905-731-4070 www.thehelicoptergroup.com Contact: Jim Wisner, Director, Sales & Marketing

HUNT GROUP, THE

5420 Timberlea Blvd. Mississauga, ON L4W 2T7 p: 905 602-0478 e: Sales@HuntMarketingServices.com www.TheHuntGroup.ca Contact: Dave Hunt, President, x227 Full Service Fulfillment, Distribution & Rewards. We are full service à la carte or end-to-end fulfillment service professionals. A secure logistics provider of shared services for traditional pick, pack and ship services - accountable, on budget, on time - every time. We develop and host integrated online consumer response services including in-house portal development (web and mobile optimized), data collection, validation, communication, reward management, sweepstakes and contests, as well as offer extensive inventory management & distribution services. We service North America - specializing in Canada. StoreFrontDirect: Your Store. Our Back Office. Our white label eCommerce service solution: Your StoreFront store is hosted on our secure servers and powered by our full Back Office Services. Our robust enterprise solutions include online & offline settlement, customization and personalization features, order and client profile management and integrated fulfillment, routing and tracking. StoreFrontDirect can drive your online sales, employee rewards and consumer loyalty offerings while dramatically reducing your development costs - which lets you focus on sales. SERVICES OFFERED: Online & Mail-In Rebate and Reward Management; Gift Cards from leading Canadian Retailers & Customizable THE PROMOTION CARD™ Prepaid MasterCard®, Visa® & American Express® Reward Cards; Mobile Services; Print & Web; Lettershop; Direct and Bulk Mail Services; Call Centre Services;

Warehousing, Kitting & Fulfillment Services; White labeled eCommerce store front.

MAILENNIUM

275 Watline Ave. Mississauga, ON p: 905-501-0773 f: 905-501-9961 e: laura@mailenniumgroup.com www.mailenniumgroup.com Contact: Laura Artibello

PRIME DATA

2-240 Industrial Pky. S. Aurora, ON p: 289-802-0584 e: info@primedata.ca www.primedata.ca Contact: Steve Falk

RDP FULFILLMENT

1725 McPherson Crt. Pickering, ON L1W 3H9 p: 905-837-9394 f: 905-837-9657 e: robert_pinheiro@rdp1.com www.rdp1.com Contact: Robert Pinheiro, President

RESOURCE MAIL SERVICES

16 Algonquin Ave. Toronto, ON p: 416-533-6245 (MAIL) e: michael@resourcemail.ca resourcemail.ca Contact: Michael Hofmann

WATT SOLUTIONS INC.

40 Micro Crt. London, ON N6E 2T5 p: 888-699-9288 e: info@wattsolutions.com www.wattsolutions.com Contact: Rob Milne

Fundraising & NotFor-Profit SERVICES BKS/DESIGNERS INC.

Fundraising & Not-For-Profit Services • GIS/Geodemographics/Location Intelligence services for charities and small business. We have helped many charities raise millions through their direct mail and other programs. For a list of our services, clients and samples log on to www.designersinc. ca. We have won over 80 national and international advertising awards and can be reached at: billy@designersinc.ca.

Blakely JOURNEY

2-240 Industrial Pky. S. Aurora, ON L4G 3Y5 p: 905-727-6188 e: info@blakelyjourney.com blakelyjourney.com

CDS GLOBAL

COVER-ALL COMPUTER SERVICES CORP.

1170 Birchmount Rd. Toronto, ON M1P 5E3 p: 416-752-8100 24

f: 416-752-8239 e: jleonard@cover-all.ca www.cover-all.ca Contact: John Leonard, VP Sales & Marketing

DONNEE GROUP, THE

203-250 Augusta Ave. Toronto, ON M5T 2L7 p: 416-532-1213 f: 416-533-1213 e: info@thedonneegroup.com www.thedonneegroup.com

FORMOST MEDIAONE

6 Kenview Blvd. Brampton, ON p: 905-789-3002 e: jjohnstone@fmo.ca www.fmo.ca Contact: John Johnstone

INQUIRY MANAGEMENT SYSTEMS LTD.

1-55 Horner Ave. Toronto, ON M8Z 4X6 p: 416-620-1965 www.ims.ca

KCI

508-214 King St. W. Toronto, ON M5H 3S6 p: 416-340-9710 f: 416-340-9755 e: toronto@kciphilanthropy.com kciphilanthropy.com

KEN WYMAN & ASSOCIATES

64 Lamb Ave. Toronto, ON M4J 4M3 p: 416-362-2926

LOGILYS

747 Pierre-Roux Blvd. E. Victoriaville, QC p: 1-855-564-4597 Contact: Mélanie Bourgeois

STEPHEN THOMAS LTD.

501-184 Front St. E. Toronto, ON M5A 4N3 p: 416-690-8801 f: 416-690-7256 e: neilg@stephenthomas.ca www.stephenthomas.ca Contact: Neil Gallaiford, President & CEO

SUSAN HIGGINS

8-518 Fancois-V-Malhiot St. Boucherville, QC J4B 0H1 p: 514-574-4537 e: higginssusan@live.ca

TCP INTEGRATED MARKETING

GIS/Geodemographics/ Location Intelligence

MOBISH MOBILE CORP.

Victoria, BC p: 250-889-2040 e: corp@mobish.ca MobishMobile.com

NET DIRECTORIES INC.

199 Albertus Ave. Toronto, ON M4R 1J6 p: 877-833-7178 e: dcarter@netdirectories.com www.netdirectories.com Contact: Dale Carter

CUSTOMERLINK MARKETING

Direct Marketing

GIS/Geodemographics/Location Intelligence • Incentives/Rewards/Gift Cards professionals deliver consistent double and triple digit results by focusing on deep and detailed pictures of behaviour, buying habits, media and regional variances. Mixed print and digital program increases of 50% to 200% enable clients to plan integrated campaigns with or without broadcast with predictable results. Supporting databases are “single silo”, spatial and capable of managing any communication accurately and efficiently. Select results, private and public sector: • Offer Redemption up 200% in promotion • Media Revenue per Ad Dollar up - 25 to 50% • Supply chain cost decreased by 5 to 20% • YOY same store sales increases of 5-20% CustomerLink at www.customerlink-mis. com: Marketing consulting & strategic planning, customer profiling & database management, market & location analysis, media planning & buying.

GEOMARKETING SOLUTIONS GROUP

831 Millwood Rd. Toronto, ON M4G 1W5 p: 416-429-0400 f: 416-424-3173 e: wvandal@geomarketingsolutions.com Contact: Warren Vandal, President

Incentives/Rewards/ Gift Cards AIMIA

1000-525 Viger Ave. W. Montreal, QC H2Z 0B2 p: 514-897-6800 www.aimia.com

AKRAN MARKETING

12-2000 Thurston Dr. Ottawa, ON K1G 4K7 p: 613-739-4000 f: 613-739-4444 e: sales@akranmarketing.com www.akranmarketing.com

CUNDARI

26 Duncan St. Toronto, ON M5V 2B9 p: 416-645-2300 e: aldo.cundari@cundari.com Cundari.com Contact: Aldo Cundari

FRASER & HOYT INCENTIVES

901-1809 Barrington St. Halifax, NS B3J 3K5 p: 902-422-5050 Direct Marketing

DM Industry Guide 2016

f: 902-429-8002 e: info@fh-incentives.ca

GIFT CARD GROUP, THE

5420 Timberlea Blvd. Mississauga, ON L4W 2T7 p: 905 602-0478 e: Sales@TheGiftCardGroup.com www.TheGiftCardGroup.com Contact: Dave Hunt, President, x227 TheGiftCardGroup is uniquely positioned to service the B2B corporate market, as our extensive inventory of GUARANTEED In-Stock Gift Gards from category-leading retailers and THE PROMOTION REWARD™ Prepaid Cards from American Express®, MasterCard® and Visa® are not activated until they are ordered and shipped. This approach eliminates the need for an upfront capital expenditure normally associated with gift card programs, as the exceptionally fast turn-around enables clients to order gift cards ‘on demand’, when they need them. We offer customized and co-branded carriers and envelopes. Since our Prepaid Cards may be cobranded on demand, you only order as you need them, so you do not have to worry about carrying inventory. StoreFrontDirect: Your Store. Our Back Office. Our white label eCommerce service solution: Your StoreFront store is hosted on our secure servers and powered by our full Back Office Services. Our robust enterprise solutions include online & offline settlement, customization and personalization features, order and client profile management and integrated fulfillment, routing and tracking. StoreFrontDirect can drive your online sales, employee rewards and consumer loyalty offerings while dramatically reducing your development costs - which lets you focus on sales. PRODUCT& SERVICES: On demand, inventoried Gift Cards from leading Canadian retailers (including Best Buy®, Cineplex Entertainment®, Cara®, Winners®, Esso®, Shoppers Drug Mart® and many more), as well as THE PROMOTION CARD™ Prepaid American Express® , MasterCard® & Visa® Cards. Our Prepaid Cards and carriers may be co-branded on demand. White labeled eCommerce store front.

HUNT GROUP, THE

5420 Timberlea Blvd. Mississauga, ON L4W 2T7 p: 905 602-0478 e: Sales@HuntMarketingServices.com www.TheHuntGroup.ca Contact: Dave Hunt, President, x227 Full Service Fulfillment, Distribution

& Rewards. We are full service à la carte or end-to-end fulfillment service professionals. A secure logistics provider of shared services for traditional pick, pack and ship services - accountable, on budget, on time - every time. We develop and host integrated online consumer response services including in-house portal development (web and mobile optimized), data collection, validation, communication, reward management, sweepstakes and contests, as well as offer extensive inventory management & distribution services. We service North America specializing in Canada. StoreFrontDirect: Your Store. Our Back Office. Our white label eCommerce service solution: Your StoreFront store is hosted on our secure servers and powered by our full Back Office Services. Our robust enterprise solutions include online & offline settlement, customization and personalization features, order and client profile management and integrated fulfillment, routing and tracking. StoreFrontDirect can drive your online sales, employee rewards and consumer loyalty offerings while dramatically reducing your development costs - which lets you focus on sales. SERVICES OFFERED: Online & Mail-In Rebate and Reward Management; Gift Cards from leading Canadian Retailers & Customizable THE PROMOTION CARD™ Prepaid MasterCard®, Visa® & American Express® Reward Cards; Mobile Services; Print & Web; Lettershop; Direct and Bulk Mail Services; Call Centre Services; Warehousing, Kitting & Fulfillment Services; White labeled eCommerce store front.

PENTAGON GRAPHICS

271 Labrosse Ave. Pointe-Claire, QC H9R 1A3 p: 514-339-5995 f: 514-339-5318 www.pentagon.ca

PINCH & DASH MARKETING SERVICES

26-2140 Winston Park Dr. Oakville, ON L6H 5V5 p: 905-829-8840 e: al@pinchanddash.com www.pinchanddash.com Contact: Al Zizek

PREFERRED ONE

60 St. Clair Ave. E., 5th Fl. Toronto, ON M4T 1N5 p: 416-863-0302 f: 416-863-5120 Contact: Jerry Rotondaro, President

List Brokerage • List Manager/Owner/Complier

List Brokerage Allegro Direct

8-518 Fancois-V-Malhiot St. Boucherville, QC J4B 0H1 p: 514-574-4537 e: shiggins@allegrodirect.com www.allegrodirect.com

DATASELECT

1411-4 Lisa St. Brampton, ON L6T 4B6 p: 647-620-6468 e: info@dataselect.ca www.dataselect.ca Contact: Richard Jones

FIXED ADDRESS MARKETING

136 Pinnacle Trail Aurora, ON L4G 7G7 p: 416-750-0029 e: dockeray@fixedaddressmarketing.com www.fixedaddressmarketing.com Contact: Tara Dockeray, President

JS DIRECT ADDRESS LTD.

1429 Dominion St. North Vancouver, BC V7J 1B4 p: 604-987-1282 e: jim.slight@jsdirect.com JSDirect.com Contact: Jim Slight

LEON HENRY INC.

320-210 North Central Ave. Hartsdale, NY 10530 p: 914-285-3456 f: 914-285-3450 e: lh@leonhenryinc.com www.leonhenryinc.com Contact: Gail Henry, Executive VP

List Manager/Owner/ Complier DATASELECT

1411-4 Lisa St. Brampton, ON L6T 4B6 p: 647-620-6468 e: info@dataselect.ca www.dataselect.ca Contact: Richard Jones

DIRECT MARKETING

302-137 Main St. N. Markham, ON L3P 1Y2 p: 905-201-6600 f: 905-201-6601 e: steve@dmn.ca

www.dmn.ca Contact: Steve Lloyd, President

DUN & BRADSTREET CANADA

305-6750 Century Ave. Mississauga, ON L5N 0B7 p: 1-800-463-6362 e: barryk@dnb.com www.dnb.ca

PROSPECTS INFLUENTIAL INC.

207-1425 Marine Dr. West Vancouver, BC V7T 1B9 p: 800-352-2282 e: info@pilists.com www.prospectsinfluential.com

FIXED ADDRESS MARKETING

136 Pinnacle Trail Aurora, ON L4G 7G7 p: 416-750-0029 e: dockeray@fixedaddressmarketing.com www.fixedaddressmarketing.com Contact: Tara Dockeray, President

INFOCANADA

104-1290 Central Pky. W. Mississauga, ON L5C 4R3 p: 905-373-2066 www.infocanada.ca

INFOGROUP MEDIA SOLUTIONS INTERNATIONAL

200 Pemberwick Rd. Greenwich, CT 06831 p: 402-836-5644 e: thom.hansen@infogroup.com www.infogroupmediasolutions.com Contact: Thom Hansen

JS DIRECT ADDRESS LTD.

1429 Dominion St. North Vancouver, BC V7J 1B4 p: 604-987-1282 e: jim.slight@jsdirect.com JSDirect.com Contact: Jim Slight

LLOYDMEDIA

302-137 Main St. N. Markham, ON L3P 1Y2 p: 905-201-6600 f: 905-201-6601 e: steve@dmn.ca www.dmn.ca Contact: Steve Lloyd, President

MACROMARK INC.

C3-39 Old Ridgebury Rd. Danbury, CT 06810 p: 845-230-6300 f: 845-278-0650 e: sales@macromark.com www.macromark.com

PROFILE CANADA

www.profilecanada.com

SCOTT’S DIRECTORIES

80 Valleybrook Dr. Toronto, ON M3B 2S9 p: 877-517-6864 f: 416-510-6870 e: rshaikh@scottsdirectories.com www.scottsdirectories.com Contact: Rabiya Shaikh, List Rental & Email Marketing Manager Successful campaigns begin with your list. Whether you are conducting telesales, email, fax or direct mail campaigns, Scott’s Custom Contact Lists On-Demand is your solution to targeting the right audience to grow your business. We offer a comprehensive portfolio of high quality business lists that will assist you in improving lead generation, sales and profits. Your market is waiting. Established in 1957, Scott’s Directories is a leading provider of high-value business data and lead generating solutions for the North American B2B community. We help businesses of all sizes to not only find and reach their target audiences. We help them integrate and enhance their customer database, as well as effectively communicate with them. Whether you’re a small to medium-sized business or large corporation, we’ll provide you the tools to grow your business. Start today and make Scott’s Directories a Partner In Your Success.

WEST LIST

450 Merton St. Toronto, ON M4S 1B3 p: 1-888-390-0875 f: 647-435-0304 e: info@westlists.com www.westlists.com

WHITSED INFORMATION SERVICES INC.

p: 416-515-8574 e: sales@whitsed-info.com www.whitsed-info.com Contact: Michael Shapiro, President

DM Industry Guide 2016

Direct Marketing

Mail Prep/Mail Processing Equipment • Mailing House/Lettershop/Full Service

Mail Prep/Mail Processing Equipment Bell and Howell Canada Ltd.

d: 800-889-6245 x2021 p: 647-477-4455 e: wayne.quesnelle@bhemail.com www. bellhowell.ca Contact: Wayne Quesnelle, VP, Sales Bell and Howell have been in the business of solving mail processing and print finish challenges in Canada for well over 50 years. We deliver a full line of production mail equipment, including our Producer and Forerunner inserting systems. Our IQ Software Solutions provide a full breadth of production management tools to suit your ADF environment. The Bell and Howell JETVision line of Quality inspection products is unsurpassed in the industry. We also sell and service the full line of Buskro™ ink Jet solutions and Duplo™ finishing products. We back up all our sales with a coast-to-coast team of factory trained technicians. Call us today. We look forward to helping you build your business.

CANADIAN MAILING MACHINES

3115 Rue Sartelon Saint Laurent, QC H4R 1E7 p: 514-744-9351 f: 514-744-0816 e: info@epc-cmm.com www.epc-cmm.com Contact: Fred DeCivita Specialize in mailing equipment—new, rebuilt and used. Replacement parts and supplies for Bell + Howell, Pitney Bowes, MBO, Baum, Profold, GBR, Streamfeeder, Kirk-Rudy, Cheshire and more. WE BUY USED EQUIPMENT.

FORMOST MEDIAONE

6 Kenview Blvd. Brampton, ON p: 905-789-3002 e: jjohnstone@fmo.ca www.fmo.ca Contact: John Johnstone

FRASER DIRECT DISTRIBUTION SERVICES

100 Armstrong Ave. Georgetown, ON L7G 5S4 p: 905-877-4411 e: dgrandy@fraserdirect.ca Direct Marketing

DM Industry Guide 2016

www.fraserdirect.ca Contact: Diane Grady

INSOURCE CORP.

6-85 Citizen Crt. Markham, ON L6G 1A8 p: 1-888-709-3345 e: tim@insourcecorp.ca www.insourcecorp.ca Contact: Tim Wakefield, President

MAILENNIUM

275 Watline Ave. Mississauga, ON p: 905-501-0773 f: 905-501-9961 e: laura@mailenniumgroup.com www.mailenniumgroup.com Contact: Laura Artibello

MAIL-O-MATIC

7550 Lowland Dr. Burnaby, BC V5J 5A4 p: 604-439-9668 f: 604-439-9609 e: info@mom.bc.ca www.mail-o-matic.com Contact: Rob Rendell

NEOPOST CANADA

150 Steelcase Rd. W. Markham, ON L3R 3J9 p: 905-475-3722 f: 905-475-7699 www.neopost.ca

BASSETT DIRECT

91 Granton Dr. Richmond Hill, ON L4B 2N5 p: 905 882 4740 e: richb@bassettdirect.ca www.bassettdirect.ca Contact: Rich Bassett, President Bassett Direct is a leading provider of Oneto-One Customer Communications. Our in-house services include: • Variable Colour/Black Imaging • Complete Data and Composition Expertise • Lettershop and Bindery • Fulfillment Services • Seamless Multi-Channel Integration • E-Mail, Mobile, Social Media – Complete Digital Solutions • Canada Post Expert Partner • State-of-the-Art Security

BRADFORD DIRECT INC.

1920 Clements Rd. Pickering, ON L1W 3V6 p: 416-789-7411 f: 416-426-1041 e: sales@bradforddirect.com www.bradforddirect.com

RESOURCE MAIL SERVICES

16 Algonquin Ave. Toronto, ON p: 416-533-6245 (MAIL) e: michael@resourcemail.ca resourcemail.ca Contact: Michael Hofmann

Mailing House/ Lettershop/Full Service AXIS INTEGRATED

A-1331 Crestlawn Dr. Mississauga, ON L4W 2P9 p: 416-503-3210 e: mebooth@axis-dbm.com www.axisintegrated.ca Contact: Mike Booth

CDS GLOBAL

Mailing House/Lettershop/Full Service we streamline your business and keep customers engaged and satisfied. We become your back office, giving you the insight and opportunity to develop great ideas that keep you growing. You handle the big picture, and we handle the rest – simplifying and streamlining your operations to help you keep focus on what’s most important: your business, your mission, your success. Learn more at www.cdsglobal.ca.

COMPLETE MAILING SERVICE

8 Dohme Ave. Toronto, ON M4B 1Y8 p: 416-755-7761 f: 416-755-8231 e: info@completemailing.com www.completemailing.com

COVER-ALL COMPUTER SERVICES CORP.

1170 Birchmount Rd. Toronto, ON M1P 5E3 p: 416-752-8100 f: 416-752-8239 e: jleonard@cover-all.ca www.cover-all.ca Contact: John Leonard, VP Sales & Marketing

DATACORE MAIL MANAGEMENT LTD

9040 Shaughnessy St. Vancouver, BC V6P 6E5 p: 604-875-8509 f: 604-875-8519 e: karly@datacore-resource.ca www.datacore-resource.ca Contact: Karly Black, Partner

DATA GROUP

p: 905-494-4000 www.datacm.com Contact: Jeff Gladwish

DATATECH SMARTSOFT INC.

210-394 Rue Isabey Ste. Saint-Laurent, QC H4T 1V3 p: 888-227-7221 f: 818-707-9333 e: contact@smartsoft.ca www.smartsoft.ca

DELIVERY NET

for mail, parcels and logistics. As the largest private International mailing company in Canada we offer exceptional service and cost savings for your International mail. Our service offering also includes Canadian parcel delivery, parcel returns management and zone skipping services.

DMW & ASSOCIATES

A-1331 Crestlawn Dr. Mississauga, ON L4W 2P9 p: 416-503-4492 e: mebooth@dmwms.com www.thinkdmw.com Contact: Michael E. Booth

FORMOST MEDIAONE

6 Kenview Blvd. Brampton, ON p: 905-789-3002 e: jjohnstone@fmo.ca www.fmo.ca Contact: John Johnstone

HARRISON MAILING LIMITED

1-817 Brock Rd. Pickering, ON L1W 3L9 p: 905-420-1099 f: 905-420-9878 e: ssullivan@harrisonmailing.on.ca www.harrisonmailing.on.ca Contact: Stuart Sullivan, Vice President Full service mail house for Canadian, US and International mail. Complete data services Canadian, US and International. We provide labelling, inkjetting, clip sealing, polybagging. Full lettershop services including lasering and mechanical insertion of envelopes up to 10x13. No job is too big or too small. Celebrating over 50 years of service to the mailing industry. We pride ourselves on quality and competitive prices. Our goal is to provide excellent service and timely execution of your mailing project.

HELICOPTER GROUP, THE

200 West Beaver Creek Rd. Richmond Hill, ON L4B 1B4 p: 905-731-2440 f: 905-731-4070 www.thehelicoptergroup.com Contact: Jim Wisner, Director, Sales & Marketing

KEYCONTACT

555 Admiral Dr. London, ON N5V 4L6 p: 519-452-3000 f: 519-453-8652 e: solutions@keycontact.com www.keycontact.com

MAILENNIUM

275 Watline Ave. Mississauga, ON p: 905-501-0773 f: 905-501-9961 e: laura@mailenniumgroup.com www.mailenniumgroup.com Contact: Laura Artibello

MAILING HOUSE, THE

200 Wellington St. W. Toronto, ON M5V 3C7 p: 416-560-7668 e: isaac@themailinghouse.ca www.themailinghouse.ca

MAIL-O-MATIC

7550 Lowland Dr. Burnaby, BC V5J 5A4 p: 604-439-9668 f: 604-439-9609 e: info@mom.bc.ca www.mail-o-matic.com Contact: Rob Rendell

PRIME DATA

2-240 Industrial Pky. S. Aurora, ON p: 289-802-0584 e: info@primedata.ca www.primedata.ca Contact: Steve Falk

RESOURCE MAIL SERVICES

16 Algonquin Ave. Toronto, ON p: 416-533-6245 (MAIL) e: michael@resourcemail.ca resourcemail.ca Contact: Michael Hofmann

RP GRAPHICS GROUP

5990 Falbourne St. Mississauga, ON L5R 3S7 p: 905.507.8782 www.rpgraphics.com

SPRING GLOBAL MAIL

3198 Orlando Dr. Mississauga, ON L4V 1R5 p: 905-405-8900 f: 905-678-9788 e: spring.cs.ca@springglobalmail.com www.springglobalmail.com

WATT SOLUTIONS INC.

40 Micro Crt. London, ON N6E 2T5 p: 888-699-9288 e: info@wattsolutions.com www.wattsolutions.com Contact: Rob Milne DM Industry Guide 2016

Direct Marketing

Management Consultant • Marketing Research/Polls/Surveys • Payment Processing/Credit/Order Systems

Management Consultant (Strategy/ Privacy/Tactics/Etc.) AMP

37 Higway 8 Dundas, ON 416-524-7844 e: derek@amp-direct.com www.amp-direct.com Contact: Derek Lackey

BAGHEERA CONSULTING INC.

151 Ronan Ave. Toronto, ON M4N 2Y2 p: 416-953-3770 e: anne.claveau@bagheeraconsulting.ca Contact: Anne Claveau, President

BIZMETRICS INC.

p: 1-844-577-7654 e: ask@bizmetrics.ca www.bizmetrics.ca Contact: Stephan Orlob

CUNDARI

26 Duncan St. Toronto, ON M5V 2B9 p: 416-645-2300 e: aldo.cundari@cundari.com Cundari.com Contact: Aldo Cundari

CVM MARKETING INC.

402-1 St. Clair Ave. W. Toronto, ON M4V 1K6 p: 416-487-8200 www.cvmmkt.com

E10EGENCY

NIELSEN IT CONSULTING INC.

240 Waterloo St. London, ON N6B 2N4 p: 519-474-4333 www.nielsenitconsulting.com Contact: Emily Nielsen

RESOURCE MAIL SERVICES

16 Algonquin Ave. Toronto, ON p: 416-533-6245 (MAIL) e: michael@resourcemail.ca resourcemail.ca Contact: Michael Hofmann

VARIBASE INC.

2300-75 Queen St. Montreal, QC p: 514-871-0775 www.varibase.com Contact: Alex Nuta

Marketing Research/ Polls/Surveys KANTAR MEDIA

11 Madison Ave., 12th Fl. New York, NY 10010 p: 212-991-6000 www.kantarmedia.com

KINETIX MEDIA

5489 Byrne Rd. Burnaby, BC p: 604-629-5250 e: sales@kinetixmedia.com kinetixdigital.ca Contact: Paula Skaper

MOBISH MOBILE CORP.

208-4800 Dundas St. W. Toronto, ON p: 416-524-7844 e: derek@e10egency.com Contact: Derek Lackey

Victoria, BC p: 250-889-2040 e: corp@mobish.ca MobishMobile.com

FRASER DIRECT DISTRIBUTION SERVICES

Payment Processing/ Credit/Order Systems

100 Armstrong Ave. Georgetown, ON L7G 5S4 p: 905-877-4411 e: dgrandy@fraserdirect.ca www.fraserdirect.ca Contact: Diane Grady

MOBISH MOBILE CORP.

Victoria, BC p: 250-889-2040 e: corp@mobish.ca MobishMobile.com Direct Marketing

AXIS INTEGRATED

A-1331 Crestlawn Dr. Mississauga, ON L4W 2P9 p: 416-503-3210 e: mebooth@axis-dbm.com www.axisintegrated.ca Contact: Mike Booth

BLUE PAY

Vancouver, BC DM Industry Guide 2016

p: 1-855-895-4684 www.bluepay.ca

CDS GLOBAL

CHEXX INC.

595 Howe St., 4th Fl. Vancouver, BC V6C 2T5 p: 604-688-0366 f: 604-689-0313 e: simon@chexxinc.com www.chexxinc.com Contact: Simon Venhuizen, Business Development Manager Refunds, Rebates, Incentives and Rewards: Harness the feel-good power of cash to enhance your business around the world. Sending payment by cheque, electronic payment, or prepaid card in your payee’s home currency is not only easy, it makes good economic sense! Contact Simon Venhuizen to discuss your payout needs today. 29

Payment Processing/Credit/Order Systems • Premiums/Sales/Promotion Services DMW & ASSOCIATES

A-1331 Crestlawn Dr. Mississauga, ON L4W 2P9 p: 416-503-4492 e: mebooth@dmwms.com www.thinkdmw.com Contact: Michael E. Booth

FORMOST MEDIAONE

6 Kenview Blvd. Brampton, ON p: 905-789-3002 e: jjohnstone@fmo.ca www.fmo.ca Contact: John Johnstone

PACNET SERVICES LTD.

595 Howe St., 4th Fl. Vancouver, BC V6C 2T5 p: 604-689-0518 f: 604-689-0313 e: info@pacnetservices.com www.pacnetservices.com Contact: Brendan Mahar, VP of Sales and Business Development PacNet is the leading provider of international payment processing services to the direct marketing industry. Companies can rely on PacNet for fast and affordable access to multi-currency cheque processing, credit card merchant accounts, ACH processing, international EFT, as well our cutting edge RAVEN gateway. Call to enquire about international payment processing today.

SIMPRO SOLUTIONS

601-100 Consilium Pl. Toronto, ON M1H 3E3 p: 416-915-9571 f: 866-657-7169 e: info@simprosolutions.com www.simprosolutions.com Contact: Tony Nadra, President Simpro Solutions is a worldwide provider of business process outsourcing services (BPO) specializing in Call Centre and BackOffice services including 7/24 Inbound Customer Care, Outbound Telemarketing, Inbound Sales and Marketing, Data Entry and Help Desk Support. Simpro is a privately held company headquartered in Toronto with over 2,000 seats worldwide including Montreal, Florida, Mexico City, India, Ecuador, Costa Rica and the Philippines. Using ISO and COPC compliant framework, Simpro is a Level 1 PCI certified company serving a 30

diverse portfolio of Fortune 500 customers with a focus in the banking and financial services, retail, telecommunications and the utilities industries.

VERSAPAY

210-214 King St. W. Toronto, ON M5H 3S6 p: 866-999-VPAY e: info@versapay.com www.versapay.com

Premiums/Sales/ Promotion Services DGN MARKETING SERVICES LTD.

1633 Meyerside Dr. Mississauga, ON L5T 1B9 p: 905-670-6778 f: 905-670-5777 e: nphillips@dgn-marketing.com www.dgn-marketing.com Contact: Neil Phillips

GIFT CARD GROUP, THE

5420 Timberlea Blvd. Mississauga, ON L4W 2T7 p: 905 602-0478 e: Sales@TheGiftCardGroup.com www.TheGiftCardGroup.com Contact: Dave Hunt, President, x227 TheGiftCardGroup is uniquely positioned to service the B2B corporate market, as our extensive inventory of GUARANTEED In-Stock Gift Gards from category-leading retailers and THE PROMOTION REWARD™ Prepaid Cards from American Express®, MasterCard® and Visa® are not activated until they are ordered and shipped. This approach eliminates the need for an upfront capital expenditure normally associated with gift card programs, as the exceptionally fast turn-around enables clients to order gift cards ‘on demand’, when they need them. We offer customized and co-branded carriers and envelopes. Since our Prepaid Cards may be co-branded on demand, you only order as you need them, so you do not have to worry about carrying inventory. StoreFrontDirect: Your Store. Our Back Office. Our white label eCommerce service solution: Your StoreFront store is hosted on our secure servers and powered by our full Back Office Services. Our robust enterprise solutions include online & offline settlement, customization and personalization features, order and client profile management and integrated fulfillment, routing and tracking. StoreFrontDirect can drive your online sales, employee rewards and consumer loyalty

offerings while dramatically reducing your development costs - which lets you focus on sales. PRODUCT & SERVICES: On demand, inventoried Gift Cards from leading Canadian retailers (including Best Buy®, Cineplex Entertainment®, Cara®, Winners®, Esso®, Shoppers Drug Mart® and many more), as well as THE PROMOTION CARD™ Prepaid American Express® , MasterCard® & Visa® Cards. Our Prepaid Cards and carriers may be co-branded on demand. White labeled eCommerce store front.

HUNT GROUP, THE

DM Industry Guide 2016

Direct Marketing

Search Engine Marketing • Social Media • Variable Imaging/VDI/VDP/1:1/ Customized Print PINCH & DASH MARKETING SERVICES

26-2140 Winston Park Dr. Oakville, ON L6H 5V5 p: 905-829-8840 e: al@pinchanddash.com www.pinchanddash.com Contact: Al Zizek

search engine marketing BEAKBANE: BRAND STRATEGIES AND COMMUNICATIONS

317 Adelaide St. W. Toronto, ON p: 416-787-4900 e: tb@beakbane.com www.beakbane.com Contact: Tom Beakbane

CUNDARI

26 Duncan St. Toronto, ON M5V 2B9 p: 416-645-2300 e: aldo.cundari@cundari.com Cundari.com Contact: Aldo Cundari

KINETIX MEDIA

5489 Byrne Rd. Burnaby, BC p: 604-629-5250 e: sales@kinetixmedia.com kinetixdigital.ca Contact: Paula Skaper

EASYPROMOS

www.easypromosapp.com

FORMOST MEDIAONE

6 Kenview Blvd. Brampton, ON p: 905-789-3002 e: jjohnstone@fmo.ca www.fmo.ca Contact: John Johnstone

KINETIX MEDIA

5489 Byrne Rd. Burnaby, BC p: 604-629-5250 e: sales@kinetixmedia.com kinetixdigital.ca Contact: Paula Skaper

MOBISH MOBILE CORP.

Victoria, BC p: 250-889-2040 e: corp@mobish.ca MobishMobile.com

PINCH & DASH MARKETING SERVICES

26-2140 Winston Park Dr. Oakville, ON L6H 5V5 p: 905-829-8840 e: al@pinchanddash.com www.pinchanddash.com Contact: Al Zizek

MOBISH MOBILE CORP.

VARIABLE IMAGING/VDI/ VDP/1:1/Customized Print

SOCIAL MEDIA

A-1331 Crestlawn Dr. Mississauga, ON L4W 2P9 p: 416-503-3210 e: mebooth@axis-dbm.com www.axisintegrated.ca Contact: Mike Booth

Victoria, BC p: 250-889-2040 e: corp@mobish.ca MobishMobile.com

AXIS INTEGRATED

AMP

37 Higway 8 Dundas, ON 416-524-7844 e: derek@amp-direct.com www.amp-direct.com Contact: Derek Lackey

CUNDARI

26 Duncan St. Toronto, ON M5V 2B9 p: 416-645-2300 e: aldo.cundari@cundari.com Cundari.com Contact: Aldo Cundari Direct Marketing

DM Industry Guide 2016

BASSETT DIRECT

• Variable Colour/Black Imaging • Complete Data and Composition Expertise • Lettershop and Bindery • Fulfillment Services • Seamless Multi-Channel Integration • E-Mail, Mobile, Social Media – Complete Digital Solutions • Canada Post Expert Partner • State-of-the-Art Security

COVER-ALL COMPUTER SERVICES CORP

1170 Birchmount Rd. Toronto, ON M1P 5E3 p: 416-752-8100 f: 416-752-8239 e: jleonard@cover-all.ca www.cover-all.ca Contact: John Leonard, VP Sales & Marketing

CUNDARI

26 Duncan St. Toronto, ON M5V 2B9 p: 416-645-2300 e: aldo.cundari@cundari.com Cundari.com Contact: Aldo Cundari

DATA GROUP

p: 905-494-4000 www.datacm.com Contact: Jeff Gladwish

FORMOST MEDIAONE

6 Kenview Blvd. Brampton, ON p: 905-789-3002 e: jjohnstone@fmo.ca www.fmo.ca Contact: John Johnstone

HELICOPTER GROUP, THE

200 West Beaver Creek Rd. Richmond Hill, ON L4B 1B4 p: 905-731-2440 f: 905-731-4070 www.thehelicoptergroup.com Contact: Jim Wisner, Director, Sales & Marketing

KITS COMMUNICATIONS

p: 905-548-7455 p: 888-548-7725 www.kitspak.com

PRIME DATA

2-240 Industrial Pky. S. Aurora, ON p: 289-802-0584 e: info@primedata.ca 31

Variable Imaging/VDI/VDP/1:1/ Customized Print • Voice Broadcast Services/Lead Generation • Web Analytics/Tracking/Measurement www.primedata.ca Contact: Steve Falk

RP GRAPHICS GROUP

5990 Falbourne St. Mississauga, ON L5R 3S7 p: 905.507.8782 www.rpgraphics.com

VARIBASE INC.

2300-75 Queen St. Montreal, QC p: 514-871-0775 www.varibase.com Contact: Alex Nuta

WATT SOLUTIONS INC.

40 Micro Crt. London, ON N6E 2T5 p: 888-699-9288 e: info@wattsolutions.com www.wattsolutions.com Contact: Rob Milne

Voice Broadcast Services/Lead Generation MOBISH MOBILE CORP.

Victoria, BC p: 250-889-2040 e: corp@mobish.ca MobishMobile.com

Philippines. Using ISO and COPC compliant framework, Simpro is a Level 1 PCI certified company serving a diverse portfolio of Fortune 500 customers with a focus in the banking and financial services, retail, telecommunications and the utilities industries.

Web Analytics/ Tracking/Measurement BEAKBANE: BRAND STRATEGIES AND COMMUNICATIONS

317 Adelaide St. W. Toronto, ON p: 416-787-4900 e: tb@beakbane.com www.beakbane.com Contact: Tom Beakbane

BIMM TORONTO

300-36 Distillery Lane Toronto, ON M5A 3C4 p: 416-619-2432 f: 416-960-1480 e: mdaponte@bimm.com www.bimm.com Contact: Mike Da Ponte, President & CEO

CUNDARI

26 Duncan St. Toronto, ON M5V 2B9 p: 416-645-2300 e: aldo.cundari@cundari.com Cundari.com Contact: Aldo Cundari

MOBISH MOBILE CORP.

Victoria, BC p: 250-889-2040 e: corp@mobish.ca MobishMobile.com

SAS

280 King St. E. Toronto, ON p: 416-363-4424 www.sas.com/canada Contact: Suzanne Sprajcar

TRACK DDB

VARIBASE INC.

2300-75 Queen St. Montreal, QC p: 514-871-0775 www.varibase.com Contact: Alex Nuta

CVM MARKETING INC.

SIMPRO SOLUTIONS

402-1 St. Clair Ave. W. Toronto, ON M4V 1K6 p: 416-487-8200 www.cvmmkt.com

FORMOST MEDIAONE

6 Kenview Blvd. Brampton, ON p: 905-789-3002 e: jjohnstone@fmo.ca www.fmo.ca Contact: John Johnstone

KINETIX MEDIA

5489 Byrne Rd. Burnaby, BC p: 604-629-5250 e: sales@kinetixmedia.com kinetixdigital.ca Contact: Paula Skaper

DM Industry Guide 2016

Direct Marketing

DATA-DRIVEN EMAIL MARKETING Expert strategy. Turn-key execution. Better results.

Talk with us today.

Canada’s leading full service email marketing agency. Toronto · Kitchener · Guelph 1.877.994.6664 | info@inboxmarketer.com | inboxmarketer.com

Listing deadline November 16, 2016

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EMAIL MARKETING SERVICE Boost your lead conversion rates. 100% CASL &

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PARTNERS IN YOUR SUCCESS Ref: SMSA162A