37 minute read
USAE Issue 9.22.25
from 9.22.25 FINAL
by USAENEWS
Dallas Hotel Manager’s Murder Garners National Attention
Room Cleaner Arrested for Shockingly Violent Attack
By Jordan Bradley
A Dallas hotel manager’s brutal murder on September 10 has gained attention from the United States Department of Homeland Security and President Donald Trump.
The hotel manager of a the Downtown Suites hotel, Chandra Nagamallaiah, was beheaded with a machete after he allegedly told a man, identified as Yordanis Cobos-Martinez, cleaning one of the property’s rooms with an unidentified woman not to use a broken washing machine.
According to an affidavit and records obtained by NBC News, Cobos-Martinez became upset because Nagamallaiah did not speak to Cobos-Martinez directly and instead was speaking to him through the woman, using her as a translator.
Video footage showed Cobos-Martinez leaving the motel room, producing a machete, and striking Nagamallaiah with the weapon several times, according to the affidavit.
The hotel manager allegedly ran, but Cobos-Martinez continued the attack in front of Nagamallaiah’s wife and son, who tried to intervene, according to the affidavit, and eventually the victim was beheaded. According to the affidavit, Cobos-Martinez placed Nagamallaiah’s head in a nearby dumpster.
When police arrived on the scene, they found Cobos-Martinez still holding the machete and covered in blood, according to reports.
“Our hearts are absolutely broken for the victim’s family, who witnessed this unimaginable act of violence,” said Kamalesh Patel, Chairman for the Asian American Hotel Owners Asso- ciation (AAHOA). “Hotels are not just workplaces for our members and their teams—they are homes, businesses, and community spaces. The brutality of this crime is beyond comprehension, and our thoughts and prayers are with the loved ones, the property owners, and all staff who are grieving this senseless loss.”
Records obtained by NBC News show that Cobos-Martinez was arrested on suspicion of capital murder and is being held without bond in the Dallas County Jail on an immigration detainer lodged by U.S. Immigration and Customs Enforcement (ICE).
The Department of Homeland Security (DHS) said Cobos-Martinez is a Cuban national who has been living in the country illegally.
The DHS also noted Cobos-Martinez had a criminal history, including child sex abuse, grand theft of a motor vehicle, false imprisonment and carjacking. He had been released from the Bluebonnet Detention Center in Dallas under a supervision order in mid-January because Cuba “would not accept him because of his criminal history,” the DHS said.
In a statement on Truth Social, Trump said he was aware of the “terrible reports,” condemning Cobos-Martinez’s actions and calling Nagamallaiah “a well respected person.”
Local ABC News affiliate WFAA worked with independent journalist Mario Penton who contacted Cobos-Martinez’s family in Cuba about the incident. His family said they had repeatedly asked the Cuban government to allow him to return to receive psychiatric care because his mental health had collapsed after serving time in a California prison and later becoming homeless for two years.
In response to Nagamallaiah’s murder, AAHOA released a collection of articles from its Today’s Hotelier magazine that discuss the ways in which hotel owners and operators can increase safety at their properties. The articles can be found in a September 11 release on the AAHOA website.
“This is one of the most horrific crimes we have seen impact a hotel workplace in recent memory,” said Laura Lee Blake, President and CEO of AAHOA. “Our hotelier community is devastated, and we stand united with our member and their team during this incredibly painful time. No one should ever face such violence while simply doing their job.”
San Diego Approves Phased-In Wage Increase for Hospitality Workers
By Jordan Bradley
The San Diego City Council on September 16 unanimously approved a phased-in wage increase for hospitality workers in the city. Currently, the citywide minimum wage in San Diego it $17.25 an hour. With the passage of the Hospitality Minimum Wage Ordinance, a group of hospitality and tourism workers— including employees at hotels with at least 150 guest rooms—will see their wages increase to $25 an hour by 2030.
According to the new ordinance, hourly wages will increase over the next five years for hotel workers at hotels with at least 150 guest rooms, and at amusement parks and event centers, with increases beginning next year. The first increase will raise minimum wages for workers in hotels and amusement parks to $19 on July 1, 2026; $20.50 in 2027; $22 in 2028; $23.50 in 2029; and, finally, to $25 in 2030.
San Diego has 385 hotels within the city, and 103 meet the parameters of the ordinance to require an increase in minimum hourly wages for employees, including the Manchester Grand Hyatt and Marriott Marquis hotels.
The Asian American Hotel Owners Association (AAHOA) applauded the exemption of smaller hotels from the wage increase.
The association said the exemption is “a huge win” for AAHOA members because small and independent hotel businesses are not able to absorb the impact of the increase costs associated with wage increases.
“San Diego has set a new standard by exempting hotels with fewer than 150 rooms from the city’s new minimum wage mandate—and this is a huge win for our members,” said Laura Lee Blake, President and CEO of AAHOA. “Economy and limited-service hotels simply cannot absorb dramatic wage hikes the same way full-service properties can. This carve-out protects jobs, keeps doors open, and allows owners to continue serving their communities. We applaud the City Council for listening to industry stakeholders and adopting a policy that balances fair wages with the economic realities of small businesses.”
The San Diego County Lodging Association told the San Diego Tribune in a statement there would still be challenges with the wage proposal, despite the phased-in approach.
“The City Council’s approval of a $25 minimum wage remains a significant lift for our hospitality community at a time when San Diego is facing broader economic headwinds and has yet to recover from the global pandemic,” the association said. “The phased-in approach provides some breathing room and will mitigate some of the expected negative impacts of such a large increase.”
Joseph Popolo Jr. Named U.S. Ambassador to the Netherlands
By Jonathan Trager
Former Freeman Company leader Joseph Popolo Jr. has been appointed as U.S. Ambassador to the Netherlands and will be confirmed by the Senate for the post this month.
Popolo served for eight years as President and 11 years as CEO of Freeman, the global events management agency ubiquitous in the exposition and trade show arena. Since 2019, he has served as CEO of Charles & Potomac Capital, a private investment firm he founded.
The Dallas-based businessman told USAE it’s “an incredible honor to be asked by President Trump to serve our country.”
“I chose the Netherlands because they are an incredibly important national security and economic partner, and one of our longest standing allies globally,” Popolo said. “Our very first ambassador to the Netherlands was John Adams, so there’s a lot of history between our two countries.”
Having been active in Republican politics for some time, Popolo also assisted with the last presidential campaign. After the election, the transition team reached out to certain donors to see if they had an interest in further service, he said.
USAE asked Popolo about any connection he has to the Netherlands in particular.
“When I was running Freeman, all of our European entities rolled up into a Dutch holding company,” he said. “We also looked at several acquisitions there and of course did event-related business in Amsterdam, so I spent quite a bit of time in the Netherlands. I found the Dutch to be excellent business partners and very like-minded. It’s also a beautiful country and central to our NATO relationship.”
Popolo’s nomination was submitted to the Senate in January and was voted out of the Senate Foreign Relations Committee in May. He’s scheduled to formally present his credentials to the King of the Netherlands on October 8, just four days after the wedding of his daughter, Kit.
Popolo and his wife, Chris Freeman Popolo, will then take up residency in The Hague for the remainder of President Trump’s term.
“As Ambassador, I look forward to representing the President of the United States on trade and national security issues,” he said. “A major goal is helping U.S. businesses expand in Europe and building on our great relationship with the Dutch people.”
ASAE Research Foundation Seeking Applications for 2026 Scholarships
By Todd McElwee
The ASAE Research Foundation is accepting applications for three of its major scholarship programs: the AMC Leaders Scholarship, Future Leaders Professional Development Scholarship, and John H. Graham Fund Scholarship. November 9 is the deadline.
ASAE said the scholarships are designed to empower association professionals at all career stages to advance leadership skills, connect with ASAE’s dynamic community, and access unique opportunities for professional growth.
“These scholarships represent ASAE’s ongoing commitment to developing the next generation of association leaders,” said ASAE President & CEO Michelle Mason, FASAE, CAE. “Whether you’re just starting your leadership journey or ready to take the next big step, these programs provide the resources and connections you need to succeed.”
ASAE said the AMC Leaders Scholarship is a groundbreaking new enterprise supporting association professionals working within association management companies (AMCs). This first-of-its-kind scholarship program addresses the distinct needs of AMC professionals while strengthening their engagement with the broader association community.
Each year, three AMC professionals will receive $3,000 scholarships to attend ASAE in-person events, with funds available for registration, travel, lodging, or related expenses. Recipients will also benefit from exclusive coaching, curated networking opportunities, educational experiences, and complimentary ASAE membership (if not already a member).
The AMC Leaders Scholarship was made possible by Lynda Bouchard Patterson, FASAE, CAE, founder of AMPED Association Management and Association CEO, and a former Chair of the ASAE Board of Directors. The AMC Leaders Scholarship is supported by a coalition of founding corporate donors: Associated Luxury Hotels International (ALHI); Association CEO; Association Management Center; AMPED Association Management; Atlanta CVB; Bostrom; Degnon Associates; The Deondo Company; Etherio; MCI USA; Stringfellow Management Group (SMG); and Talley Management Group.
The Future Leaders Professional Development Scholarship supports the career advancement of young association professionals. Recipients will each receive $3,000 to cover costs for any in-person ASAE event, including registration, travel, and lodging. Participants will be paired with experienced association leaders for one-on-one mentoring sessions.
Applicants must be 35 years old or younger, employed at a trade or professional association, philanthropic organization, or AMC, and current ASAE members.
This initiative is made possible through a founding donation from Mason, and supported by corporate donors Whiteford, Taylor & Preston; Destination Cleveland; Hilton; ASAE Business Services; and others.
Established in 2020 by the ASAE Board of Directors with support from ASAE Past Chairs and Fellows, the John H. Graham Fund honors the legacy of former ASAE President & CEO John H. Graham IV, FASAE, CAE. Since its inception, the fund has been focused on inclusivity and has helped 40 recipients complete ASAE’s ReadyMe program and take steps toward their leadership goals.
ASAE’s ReadyMe program, recently enhanced, offers interactive educational modules, a four-month cohort experience, and an in-person Leadership Academy to help association professionals expand their leadership capacity.
For more information, visit foundation.asaecenter.org/scholarships.
Caesar Palace Times Square and Avenir Casino Proposals Denied by Community Advisors
By Jordan Bradley
The Community Advisory Committees (CACs) of the Caesars Palace Times Square and the Avenir casino projects declined to recommend the projects to the New York Gaming Facility Location Board in separate September 17 meetings.
The proposals needed four affirmative votes to be recommended. Both the Caesars and Avenir proposals received only two votes in favor.
The CAC for each of the eight proposals vying for one of three new New York casino licenses has until September 30 to submit their votes. As of press deadline, Caesars and the Avenir were the only two proposed projects to hold their votes early.
The community advisory committees were established by the gaming facility in order to vet project proposals. The committees consist of six community representatives, including the mayor of the proposal’s municipality. Both the Avenir and Caesars projects were proposed within New York City.
Prior to casting votes for New York City’s Mayor Eric Adams in support of the projects, a representative read a statement from the mayor that outlined the shortened vetting process.
“As the mayor’s representative on this committee, I want to express my disappointment that today’s vote was scheduled earlier at the request of some CAC members. By moving today’s vote forward, we have effectively lost nearly two weeks of deliberation. These are complex proposals with significant changes along the way and under the law, our role is to review applications thoroughly, consider public comment, and deliberate openly. That time would have allowed members to more fully assess the changes, reflect on community input, and carry out the responsibility entrusted to us,” the representatives said, reading from prepared statements. “While I respect the process and my colleagues, I believe it is important to acknowledge that the accelerated timeline has constrained the committee’s ability to meet the very standards of transparency, engagement and thorough, thorough review that were built into the CAC framework. With that said, I vote ‘aye.’”
At the Caesars Palace Times Square’s second public comment hearing on September 12, community members and local residents, representatives from local businesses and labor unions, community leaders and elected officials turned up outside the proposed location at 1515 Broadway to show their support with signs declaring “YES.”
“Across both public hearings, hundreds of people came out in support of the project,” representatives from the proposed project’s owners, SLC Green Realty, Caesars Entertainment, Live Nation, and JAY-Z’s Roc Nation. “Hundreds more were turned away when today’s public hearing exceeded capacity, and thousands submitted written testimony directly to the Community Advisory Committee.”
Despite this, the project’s CAC received two votes in favor of the project and three against. As did the proposed Avenir project.
The New York Gaming Facility Location Board said it expects to make a final decision on which proposals will be awarded one of up to three casino licenses by December 1, with the licenses expected to be issued by December 31.
Events Industry Council Leading Global Meetings Industry Day
Global Economic Significance Study Announced
By Todd McElwee
The Events Industry Council (EIC) is taking the lead for Global Meetings Industry Day (GMID). Set for May 5, and spearheaded by the U.S. Travel Association, GMID is evolving into a channel and platform for year-round advocacy on behalf of the business events industry.
In conjunction with GMID, EIC will be releasing the next iteration of the Global Economic Significance of Business Events Study (BES).
“EIC’s Economic Significance Study provides the foundation for our sector’s advocacy efforts, and Global Meetings Industry Day is an essential platform for amplifying the breadth and impact of our sector and those efforts,” said Amy Calvert, President & CEO, EIC. “GMID also empowers communities to create authentic, local celebrations of the industry’s value to inspire and champion our workforce.”
Kevin Hinton, CAE, Managing Director of Group Travel at U.S. Travel Association, commented: “We are proud to have established Global Meetings Industry Day as a unifying platform for our industry and look forward to working with EIC as they take on the leadership role. EIC is uniquely positioned to elevate GMID as a truly global initiative. U.S. Travel will continue to focus on championing the impact of in-person meetings and events with leaders and policymakers in the U.S. government.”
First published in 2017, EIC’s Economic Significance Study (ESS) evaluates the full scope and economic impact of the $1.6 trillion global business events industry. EIC said the study is regularly quoted in industry and mainstream media and leveraged by a wide swath of industry stakeholders.
Organizers said the 2023 report has been accessed by more than 10,000 users across 40 countries and has garnered an estimated earned-media reach of more than 10 billion.
EIC will once again work with its research partner, Oxford Economics, as well as sponsoring organizations to produce the study.
PCMA and Destinations International’s Business Industry Events Week (BIEW) is set for May 5–7 in Washington, D.C. Sherrif Karamat, CAE, CEO & President of PCMA, said: “Business Events Industry Week is all about bringing the world together to further the goals of the global business events industry. The release of EIC’s 2026 Economic Significance Study during GMID will help us amplify the extraordinary impact of business events as we continue to drive innovation, foster growth, and ensure that the business events community remains a vital and dynamic part of the global economy. We are all a part of it, and what we do matters. Collectively, we can make a difference.”
Caesars Entertainment Launches Guide on Wellness at Events
By Todd McElwee
The Caesars Entertainment National Meetings and Events team is adding to its wellness programming.
A new Caesars white paper includes data on the benefits of integrating wellness into events, a FAQ sheet, and sample agenda infused with wellness activations to inspire planners and demonstrate how easily wellness can be incorporated.
“We introduced our wellness menus in October 2023, hosted our inaugural Wellness Forum in June 2024, and took our message on the road with the Wellness Roadshow in 2025,” said Kelly Gleeson Smith, Sr. Vice President of Sales, Caesars Entertainment National Meetings & Events. “With wellness now a $6 billion—and rapidly growing—industry, we’re proud to be a thought leader in this initiative and a resource to all meeting planners.”
Caesars Entertainment said by integrating wellness into events, planners can elevate the attendee experience by offering nutrient-rich food options and activations that enhance retention, boost engagement, and cultivate a sense of community.
Reported takeaways include that organizers who integrate wellness programs report up to a 25% increase in participant satisfaction and engagement and conferences embracing wellness see stronger networking, higher Net Promoter Scores (NPS), and improved brand perception.
The paper also includes recommendations on the optimal length of various wellness activations, guidance on achieving maximum impact with minimal budget strain, and strategies for making wellness activations able to be sponsored by stakeholders.
“We’re incredibly proud to be at the forefront of the wellness movement, ensuring that we meet the needs of all, including Gen Z and Millennials,” said Reina Herschdorfer, Director of Marketing, Caesars Entertainment National Meetings & Events. “As a marketer and planner myself, I truly believe that incorporating wellness experiences into our events makes a meaningful difference in people’s lives, makes every event more impactful, and provides a stronger ROE.”
Find more information at caesars.com/meetings/wellness
HOTS
HOTS Jollof Wars… A Nigerian chef broke the Guinness World Record for cooking the largest pot of jollof rice, a traditional West African dish. Celebrity chef Hilda Baci reached the milestone on September 12, the Associated Press reported, but it’s not her first time doing the Guinness World Record dance. In 2023, Baci won the world record for the longest cooking marathon. This record was sealed when she cooked a pot with more than 19,000 pounds of jollof rice. “It took nine hours of fire, passion, and teamwork,” Baci said. Apparently the event was not without some drama. AP reports that the retrofitted pot used to cook the jollof rice collapsed during the weighing. After the recording of the weight of the jollof rice, hundreds of spectators were treated to bowls of the dish, which is a staple in West African cuisine and the center of good-natured rivalry between West African countries. HOTS wonders how long Baci will be eating leftovers from this feat?
HOTS Changing Landscapes… With prolonged droughts more common across the western United States, home owners are looking to freshen up their lawns with alternative landscape designs that prioritize native plants—and keep water bills low, the Associated Press reports. The trend is called “xeriscaping,” and aims to reduce the amount of water dedicated to irrigation and outdoor water use. According to the Environmental Protection Agency, the average American family uses 320 gallons of water per day, and almost a third of that is trickling onto our lawns. Aside from the benefits to our water resources, Haven Kiers, an associate professor of landscape architecture at the University of California-Davis, told AP that incorporating more native plants in our landscape designs can be “really good for you.” “So many studies show that spending time in nature and gardening, all of this is really good for you,” Kiers said. “When they’re doing that, they’re not talking about mowing the lawn.” HOTS is rooting for the rise of native landscapes in our suburban neighborhoods.
HSMAI Now Accepting Nominations for Top 25 Extraordinary Minds
By Jordan Bradley
The Hospitality Sales and Marketing Association International (HSMAI) is now accepting nominations for its Top 25 Extraordinary Minds award, which recognizes hospitality sales, marketing, revenue optimization and distribution professionals.
The award recognizes hospitality professionals who have made “an extraordinary impact” in their respective fields of expertise, HSMAI said. The deadline to submit nominations is September 30.
“We are proud to open nominations for this year’s Top 25 Extraordinary Minds and to continue recognizing the commercial leaders driving innovation and measurable success across the global hospitality industry,” said Brian Hicks, President and CEO of HSMAI. “The Top 25 is about spotlighting professionals who are not only excelling in their roles but are also shaping the future of hospitality.”
The association is asking that nominations highlight “specific, innovative, creative, and results-driven initiatives that went beyond the nominee’s day-to-day responsibilities.” They must include a brief summary of the nominee’s background, a 300-word-or-less description of their achievement, a summary of their results, and why a nominator felt compelled to submit a nominee.
Nominees will be reviewed by a panel of HSMAI members and leaders with industry expertise. Submissions will be evaluated based on creativity, innovation and results, and will be given a score from 1–10.
Honorees will be recognized at HSMAI’s Adrian Awards on February 18, 2026, at the New York Marriott Marquis.
To submit a nominee for the HSMAI Top 25 Extraordinary Minds award or for more information, visit americas.hsmai.org
IGLTA Honors Richard Gray with 2025 Pinnacle Award
Richard Gray, who retired in January as Visit Lauderdale’s Sr. Vice President while overseeing inclusion and accessibility, is being recognized with the International LGBTQ+ Travel Association’s (IGLTA) Pinnacle Award.
This recognition, the highest of the IGLTA Honors, is presented to an individual, business, or organization that IGLTA said has made a heroic journey in advancing LGBTQ+ travel worldwide. The official presentation will take place on October 23 during IGLTA’s Global Convention in Palm Springs, California.
“My vision of leadership has always been to push boundaries, forge pathways that inspire others to follow, and advocate for visibility to create change,” said Gray. “Now more than ever, it is essential that we all use our platforms to speak out and fight for equality and inclusion. I am deeply humbled to be the recipient of this prestigious honor.”
Gray has spent more than three decades advancing LGBTQ+ tourism. IGLTA said his visionary leadership began in 1991, when he created the acclaimed Royal Palms Resort in Fort Lauderdale, one of the most iconic gay hotels in the world.
In 1995, Gray developed Greater Fort Lauderdale’s groundbreaking LGBTQ+ marketing initiative, setting a standard for inclusive destination promotion.
“Richard Gray is a true pioneer whose influence on LGBTQ+ tourism is felt around the globe,” said John Tanzella, President & CEO, IGLTA. “He has continually pushed the industry to embrace diversity and inclusion at every level, from commissioning research and training to support transgender travelers to championing intersectionality through campaigns featuring LGBTQ+ families, BIPOC travelers, and accessibility. It is an honor to recognize a dear friend whose extraordinary contributions have helped shape the LGBTQ+ travel landscape and serve as a beacon of inspiration for us all.”
The IGLTA Honors were created to celebrate individuals, businesses, and organizations that have tirelessly worked to improve the global landscape for LGBTQ+ travelers. Find more information at iglta.org
Dallas Starts Eminent Domain Proceedings for Convention Center Expansion
By Jonathan Trager
A new court filing is paving the way for the city of Dallas to seize by eminent domain a more than 36,000-square-foot parcel of land for the expansion of the Kay Bailey Hutchison Convention Center.
A city attorney filed a statement of condemnation in county court earlier this month naming several parties with some interest in the property.
The parties include Charter DMN Holdings, a firm controlled by developer Ray Washburne. The site sits next to the former Dallas Morning News headquarters on Young Street, which the city purchased from Washburne last summer for $51.5 million.
The city has tried to acquire the property voluntarily without success, according to the filing, and a final offer to purchase the land from the property owners had been made.
“Further attempts to negotiate would be futile and to no avail,” the filing said.
The land in question includes a section of a parking lot belonging to local news outlet WFAA.
“WFAA is aware of the lawsuit and is currently weighing its legal options,” said WFAA President & General Manager Carolyn Mungo.
The Dallas City Council earlier this year authorized up to $6.5 million to purchase the land. That resolution also laid the groundwork for eminent domain if a deal couldn’t be reached.
The $3.5 billion convention center project, the largest in city history, is currently scheduled for completion in early 2029.
L.A. Council Committee Recommends Enhanced, Not Expanded, Convention Center
By Jonathan Trager
A Los Angeles City Council committee has narrowly voted to recommend a proposal to upgrade the Los Angeles Convention Center instead of a proposal to expand the facility.
On September 16, the five-member Budget and Finance Committee voted 3-2 to work on a package of upgrades less ambitious than the plan to add an estimated 325,000 square feet of space to the facility.
The plan was introduced by committee Chair Katy Yaroslavsky, who cited concerns about the $2.7 billion expansion plan.
“The risks to the city’s finances are too great—and risks us having to cut our city workforce to offset the costs of this project for years to come,” Yaroslavsky said, according to the Los Angeles Times.
Major activities under the proposal consists of installing digital signage, renovation of the Gilbert Lindsay Plaza, electrical and accessibility improvements in the West and South Halls, cosmetic upgrades, and other fire safety upgrades.
The city council has for the last year been pursuing an expansion of the convention center that would double the amount of its contiguous meeting space. However, the cost of the project has continued to rise and the feasibility of completion before the city hosts the Olympic Games in 2028 has come into question.
Chief Legislative Analyst Sharon Tso told the council committee she’s concerned the project’s first phase wouldn’t be finished in time for the Games. She also warned the cost would make it much more difficult to hire more firefighters, recruit more police officers, and pay for basic services such as street repairs, the Times reported.
Both proposals were set to go before the full city council on September 19 (after USAE went to press).
AHLA Backs Bill That Creates Joint Employer Standard
By Jordan Bradley
The American Hotel and Lodging Association (AHLA) is backing a bipartisan bill introduced in the U.S. House of Representatives on September 10 that would establish a standard national franchise model.
AHLA believes the bill would “bolster the hotel franchise business model” and empower small business hoteliers, the association said.
Introduced by Rep. Kevin Hern (ROK) and Rep. Don Davis (D-NC), the American Franchise Act leans on longstanding franchise policies followed by the National Labor Relations Board and amends federal policy—the Fair Labor Standards Act and the national Labor Relations Act—to clarify under what conditions a franchisor would be considered a joint employer.
Under the American Franchise Act, “a franchisor may be considered a joint employer of the employees of a franchisee only if the franchisor possesses and exercises substantial direct and immediate control over one or more essential terms or conditions of the employees of the franchisee.”
“As one of the few franchisees in Congress, I understand how damaging an ever-changing joint-employer rule is to the franchise business model,” said Hern, who spent decades operating McDonald’s restaurants before turning to a career in politics. “I’m pleased that we were able to come together in a bipartisan effort to create legislation that safeguards small businesses and individuals working to achieve the American Dream across the country.”
According to AHLA, there are at least 36,000 franchised hotels in the United States. The association posits the hotel franchising model “has long been a pathway for women and minority small business owners to thrive in the small business sectors” and is advocating for a quick adoption of the American Franchise Act.
AHLA said the proposed amendments “will protect the hotel business model and ultimately provide certainty regarding the nature of the employment relationship. This mutually beneficial partnership enables aspiring small business owners to go into business for themselves, but not by themselves.”
“Hotel franchising is a pathway to the American Dream for so many entrepreneurs,” said Rosanna Maietta, President and CEO of AHLA. “It’s a proven ‘win-win’ business model that enables dynamic partnerships between franchisees and franchisors.
The American Franchise Act codifies a common-sense joint employer definition and is essential to protecting this framework. Representatives Hern and Davis understand this unique relationship, and we applaud them for their leadership on this important legislation.”
The International Franchise Association (IFA) also supports the legislation.
“This legislation recognizes that franchisees are small businesses, and their independence must be protected by federal law,” said Matt Haller, President and CEO of IFA. “The American Franchise Act allows franchisors to properly support their franchisees— who are often first-time business owners from all walks of life—without the fear of an overly broad joint-employer standard undermining the unique benefits of franchise relationship. On behalf of America’s 831,000 franchise small businesses, we are grateful that the decade-long uncertainty around joint-employer policy can finally come to an end.”
No More Blues for Me in Music City
By Todd McElwee
Dark clouds surrounded me on a picturesque sunny Nashville morning. Music city is recognized as the undisputed home of country music, but I had the blues as my favorite team had imploded during a last-second defeat the previous evening. I’ll forgo names, places, and any other details to spare other fans from reliving the cruel agony of that particular setback. A million sad songs have come out of Nashville (country music does heartache and longing exceptionally well). And conditions were prime that morning for another ballad saturated in despair, albeit of the sports kind— but it was not to be.
A day in Nashville changed my tune. The uptick began with a half-rack of ribs, a full chicken, pulled pork, sausage, green beans and macaroni and cheese.
Lunch at Peg Leg Porker required a decision I was unprepared to make: ribs or pulled pork?
Sarah Williams, Director of Marketing, suggested I do both by ordering the combo platter and sharing. Great idea! I probably did not share as much as I should have, but some is better than nothing, right?
Delivered on a simple cafeteria tray adorned with plastic utensils as well as paper and Styrofoam dishes, it was one of the most beautiful presentations I’ve ever seen. By the way, the combo platter cost only $35.
Somebody dropped off a banana pudding for good measure.
Peg Leg Porker’s is owned by Carey and Delaniah Bringle. Carey had his right leg amputated at 17 after battling Osteogenic Sarcoma, a bone cancer. He chatted at our table for a while, sharing the story behind the restaurant and other tales. It’s a proper BBQ joint in every possible way. Any doubts a first timer may have, even with the neon pig sign hanging outside, are immediately squashed when the door opens and the smell hits you. It’s spice and smoke and pork and chicken and so much more.
Absence of pretense with all the great troupes of a lunch counter, it’s immaculately clean, lively, houses a fully stocked bar and is adorned with family photos and a trophy case filled with BBQ and bourbon achievements. I saw just as many customers with hard hats as I did in business attire.
To me, the Gibson Les Paul is the embodiment of the electric guitar. Its art. It’s loud. It’s rebellious. It’s perfect. It’s difficult to say how many Les Pauls and other Gibsons hang from a conveyor belt circling the interior of the Gibson Garage. Like the smell at Peg Leg Porker, that visual lets you know you’re somewhere special. The floor was just as enticing, with guitars, amps, artifacts and everything else a guitar nerd could want beautifully scattered across the sizable store.
Mark Agneis is Director of Brand Experience, Gibson Brands. Maybe there’s a more enthusiastic ambassador for the company and its wares, but I doubt it. Luckily, he facilitated the tour, including taking us into the vault to see some priceless and paradigm shifting guitars as well as the green room. I geeked out, becoming the kid in class asking way too many questions. He dug it—at least I think he did—and answering every one with a smile and often a story.
Before we departed, I asked the group for a photo. Flippantly, I told everyone to grab a Les Paul. Walking to a wall display, Agneis pulled one of the shelf. I believe it was from the 1950s. One with a perfectly faded burst and covered humbucker pickups. One that sounded and felt exactly how an electric guitar should sound and feel. One that was perfect.
Third Man Records was our third stop. The vinyl-focused independent record label is the brainchild of one of today’s seminal rock stars, Jack White. In addition to the Blue Room, a live music venue, the facility houses a recording studio, record-pressing equipment, impressive collection of taxidermy and more. It’s a refreshingly analog place in today’s digital world.
The tour did not disappoint. Although Mr. White did not make an appearance, I did meet Alice Cooper in an elevator later in the trip. He could not have been friendlier. Adjacent to the gift shop was a guitar rig, complete with pedals and a black Fender Jack White Triplecaster Telecaster, his signature model.
Grabbing a set of headphones, I tested every pedal while playing the White Stripes’ “Fell in Love With a Girl.” A distortion pedal was my favorite, a crunchy and piercing bit of gnarly sonic bliss. My ears rang when walking back to the van. A small price to pay. What a banner day! I’ve never had better ribs. That Les Paul is a dream guitar. And I like to imagine White plugged in and played that same Fender—hopefully, just as loud.
The authenticity and enthusiasm of those behind the Gibson Garage, Peg Leg Porker, and Third Man Records was truly what made that day one that won’t soon be forgotten. Each is a singular place, well-crafted in their own unique way. Any meeting planner looking for a quintessential Nashville experience should give all three a call.
Each year, the victorious Super Bowl MVP always says, “I’m going to Disney World.” And while coming up short in the Super Bowl is unquestionably more of a gut punch for those involved than a fan watching their side fall, taking my advice losing team—head to Nashville, you’ll feel better.
Thank you to the Nashville CVC and Geiger & Associates for hosting me.
Advertorial
The Palm Beaches: Where What’s New Makes Every Meeting a Masterpiece
When planning a large meeting or convention, today’s attendees expect more than a functional venue. They crave memorable settings, distinctive culinary experiences, and vibrant neighborhoods that extend the energy of the boardroom into unforgettable Between-The-Sessions moments. The Palm Beaches—America’s First Resort Destination®—raises the bar once again, unveiling new hotels, celebrated dining, and a collection of offerings to set the stage for group gatherings of every size.
A New Era of Hotels and Meeting Venues
With more than 200 hotels and 20,000 guestrooms , The Palm Beaches have always offered an unrivaled assortment of places to stay and meet. With 47 miles of sun-kissed shoreline, The Palm Beaches are welcoming groups with a wave of luxury hotel debuts, MICHELIN-recognized restaurants, and next-level amenities.
Amrit Ocean Resort – Riviera Beach
Amrit debuted in 2025 a 1,200-square-foot Hammam crafted from imported stone and marble. The facility offers guided spa rituals inspired by Moroccan bathing traditions and European hydrothermal techniques. With two private scrub rooms and Florida’s largest spa, Amrit delivers a one-of-a-kind wellness experience ideal for incentive groups or restorative breakout sessions.
The Brazilian Court – Palm Beach
This Palm Beach icon expanded its Spa and Salon in collaboration with Quest Medical, introducing advanced therapies like Red-Light, Acoustic Therapy, HydraFacials, and Morpheus8. With its serene setting and state-of-the-art treatments, The Brazilian Court provides intimate retreats for executives and luxury-seeking attendees.
The Beach Club at The Boca Raton – Boca Raton
Following a transformative $130 million renovation, The Beach Club reopened with redesigned guest rooms, new dining concepts, and a chic cocktail lounge. A lively beachfront café and upgraded fitness facilities enhance group stays, while direct access to the resort’s private half-mile stretch of Atlantic coastline sets the stage for unforgettable networking events.
The Belgrove Resort & Spa – West Palm Beach
Nestled on Lake Mangonia near downtown, this new 150-room resort introduces five dining venues, the tranquil Belgrove Spa, three pools, and expansive meeting space. Exclusive access to the renovated Jack Nicklaus Signature Course at Dutchman’s Pipe Golf Club makes it a premier choice for golf incentive groups.
The Breakers Palm Beach – Palm Beach
A new $12 million tennis and racquet complex opened in late 2024, featuring 16 courts for tennis, pickleball, and padel across three surfaces, including the world’s first hydroponic grass. With spectator verandas, LED lighting, and elegant design, The Breakers blends luxury with athletic energy— perfect for corporate tournaments or wellness-focused programs.
Four Seasons Resort Palm Beach – Palm Beach
The resort introduces Palm Pavilion, a new outdoor recreational space with mini-golf, table tennis, and billiards. Coming soon: pickleball and bocce courts. The venue adds a playful, team-building dimension to the resort’s elegant beachfront meetings.
The Seagate – Delray Beach
The Seagate has begun a phased transformation with 157 redesigned guest rooms and new dining highlights, including the debut of Bourbon Steak, led by chef Michael Mina who received a MICHELIN star for his Chicago location. For groups, this means fresh energy at a property long loved for its coastal sophistication.
Palm House – Palm Beach
The first U.S. property for the Iconic Luxury Hotels collection, Palm House brings 79 rooms and suites, including a two-story Presidential Suite, to Palm Beach. Highlights include the glamorous Palm Bar, Japanese-Peruvian fusion dining, and a Sunset Pool Deck with private cabanas. It’s a dazzling new choice for incentive stays or VIP accommodations.
Together, these properties underscore The Palm Beaches’ reputation as a destination designed for groups whether it’s a 5,000-attendee conference at the Palm Beach County Convention Center or an intimate leadership retreat along the Atlantic.
Michelin Stars Shine on Culinary Experiences
Food has become a cornerstone of successful events, and The Palm Beaches’ dining scene now carries the ultimate seal of approval: MICHELIN Guide recognition. For the first time, Florida’s MICHELIN Guide includes The Palm Beaches, spotlighting the destination’s extraordinary chefs and restaurants.
MICHELIN Bib Gourmand
• aioli – West Palm Beach
Chef Michael Hackman crafts flavorful sandwiches, soups, and salads at this casual yet inventive spot, ideal for off-site lunches or relaxed group dining.
• Palm Beach Meats – West Palm Beach
This all-Wagyu retail shop and restaurant by Eric and Meghan San Pedro merges fast-casual dining with premium cuts, offering groups a distinctive culinary experience.
MICHELIN Recommended
• būccan – Palm Beach
Seven-time James Beard Award nominee Chef Clay Conley delights with inventive American small plates, perfect for buyouts or curated tasting menus.
• Coolinary & The Parched Pig –Palm Beach Gardens
Chef Tim Lipman’s neighborhood favorite offers a fresh, refined dining experience with an approachable vibe, ideal for team dinners.
• Moody Tongue Sushi – West Palm Beach
Located inside Hilton West Palm Beach, this restaurant pairs a 15-course omakase menu with craft beer from Michelin-starred Moody Tongue Brewery—a unique option for groups tied to the Convention Center.
• Nicholson Muir Distinguished Meats – Boynton Beach
Chef James Muir’s modern steakhouse sources ethically and sustainably, offering planners an upscale venue for VIP dinners.
• Stage Kitchen & Bar – Palm Beach Gardens
Chef Pushkar Marathe delivers flavor-forward, globally inspired cuisine, making it a go-to for adventurous group dining.
• The Butcher’s Club – Palm Beach Gardens
At PGA National Resort, Chef Jeremy Ford’s shared-style steakhouse provides a stylish and modern setting for private events or celebratory group dinners.
These Michelin distinctions underscore what locals already know: The Palm Beaches’ culinary scene is both deep and diverse, offering planners an abundance of ways to elevate their event agendas.
The Destination That Elevates Every Event
For more than 125 years, The Palm Beaches have set the standard for warm-weather escapes. The destination continues to innovate, blending historic charm with modern amenities, world-class hotels, and MICHELIN Guide-recommended dining.
For meeting planners, this means one thing: events here are destined to become masterpieces—where every session is impactful, every evening is inspiring, and every detail leaves attendees wanting more.
USAE Contacts
Ross E. Heller, Publisher-Emeritus
Publisher James Heller james@usaenews.com
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Hotel Editor Jordan Bradley jordan@usaenews.com
Creative Director Diane Nichols dkn@usaenews.com
Marketing & Circulation Director Christy Pumphrey christy@usaenews.com
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