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The key in the search for business success - page 24 The big interview: James Dyson - page 22 His drive for innovation and what makes him a success

Business Direction published by Herefordshire and Worcestershire Chamber of Commerce BD02.indd 1

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The ess - page 24 business succ iew: The big interv n - page 22 James Dyso a what makes him

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36 Training


Chamber news

38 Conference Worcestershire


Business news

40 Chamber events


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His drive for innovatio success

Business Direction

published by



r of Commerce

July/August 2011

Issue 2

Chambe Worcestershire

hwChamBer.Co.uK Business Direction, Herefordshire and Worcestershire Chamber of Commerce’s 52 page, full colour bi-monthly publication. Designed and produced by business people for business people. Distributed to 6,000 businesses including selected retail outlets and Tesco stores across Herefordshire and Worcestershire.

ediTor Kelly Betts 0845 641 1641 ext 213


11 Education

41 Chamber Business Awards

15 Member benefits and solutions

43 Commercial Property

17 International Trade

45 Take a break

21 Policy

47 New members

22 BIG INTERVIEW: James Dyson

49 Movers and Shakers

24 Cover story: Innovation

22 24

First word 0845 641 1641 ext 213

produCTion & desiGn Distinctive Publishing, 8th Floor, Aidan House, Sunderland Road, Gateshead NE8 3HU Tel: 0845 884 2385

adverTisinG Distinctive Publishing, 8th Floor, Aidan House, Sunderland Road, Gateshead NE8 3HU Tel: 0845 884 2336

feaTure ediTors


John Dean & Francis Griss

suBsCripTions Tel: 0845 641 1641 Disclaimer: Whilst every effort is made to ensure accuracy, the publisher accepts no responsibility for omissions or errors within this publication. Editorial submissions are included at the discretion of the editor. The opinions expressed in articles and letters within this publication are not necessarily those of the Chamber. All offers, promotions and competitions appearing in Business Direction are the sole responsibility of the advertiser/ promoting party and Herefordshire and Worcestershire Chamber of Commerce does not accept any responsibility for any representations made within them.

Welcome to the summer edition of Business Direction with a focus on innovation. Our two counties have a long history of being innovative, growing dynamic companies and contributing to the local, regional and national economy. Innovation can come in a number of guises. For example in Herefordshire we have I.A. Technology who design, develop and build high tech electronic and electrical products for all industry sectors through to Tyrrells crisps who use innovative marketing campaigns to develop unique flavours of crisps. In Worcestershire, we have Morgan Motor Company who link leading edge technology to classic design and Worcester Bosch who are one of the leading environmental companies in the country. Malvern Hills Science Park is also home to a wealth of innovative businesses who have real potential to grow and develop their product ranges. See page 27 for more information.

August. In Worcestershire there is the Three Choirs Festival from Saturday 6 until Saturday 13 August. The Chamber has two major events, the Chamber Business Awards 2011 at Worcester Cathedral on Thursday 21 July which is an excellent opportunity to celebrate the achievements of our businesses and the Worcestershire Expo at the Sixways Stadium on Thursday 6 October, which is always well attended and an excellent networking opportunity. Finally, I would like to say congratulations to all those who received OBE’s in the Queen’s birthday honours list including; Doug Mahoney, West Midlands International Trade Director, Kasmin Cooney from Righttrack Consultancy and Keith Mowbray from Dytecna. Enjoy this edition, your feedback is welcomed.

Our University in Worcester is also playing a major role in innovation on top of its major contribution to regeneration. See page 24/25 for more information. Tourism and Leisure is at the heart of the two counties and through the summer there are some great events and activities taking place. In Herefordshire, The Big Chill Festival takes place from Thursday 4 - Sunday 7

Our Patrons are:




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Dir ect ion

Bus ine ss


July/August 2011

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Business Direction published by Herefordshire and Worcestershire Chamber of Commerce


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Chamber News

NEW ENTERPRISE CLUB GETS OFF TO A FLYING START! On Thursday 19 May, Herefordshire and Worcestershire Chamber of Commerce, in conjunction with Jobcentre Plus, launched it’s free new workshop service ‘Enterprise Club’. The initiative is aimed at anyone who is thinking of starting their own business, even if they are just at the ideas stage. The first workshop was a great success with everyone who took part saying they found the session extremely informative and that it left them with plenty of food for thought. Starting a business can be a very exciting but daunting experience - but no matter what type of business you are setting up, the same basic principles apply. The workshops cover areas such as sources of finance, business and marketing plans, finding premises and

legal issues and are an excellent way of discussing your ideas with business experts. John Painter, Chairman of Herefordshire & Worcestershire Chamber of Commerce said: “We all know we’re in an economic downturn at the moment, but this shouldn’t deter you from setting up your own business. If you’re truly passionate and have a great business idea - now could be the best time to get it off the ground. These workshops have been designed to offer would be entrepreneurs the chance to develop their idea with free advice and guidance. I really would encourage anyone thinking of starting their own business to come along and make the most of these workshops.” To register for the next workshop, please call Kim Clifford at Herefordshire & Worcestershire Chamber of Commerce on 0845 641 1641 or email

ENGLISH MUTUAL – PATRON AND KEY EMPLOYEE BENEFITS PARTNER English Mutual Group, one of the largest privately owned financial advisory and wealth management companies in the country, has become the Chamber’s newest Patron member. English Mutual, a rapidly expanding Worcester-based organisation with offices in the West Midlands, the South West, London and the South East is renowned not only for the level of service it delivers to over 15,000 private clients, but also as a provider of employee benefits such as group pension and medical insurance to a wide range of companies nationwide. “We have enjoyed a highly successful period as a Strategic Member with the Chamber and the ‘step up’ to becoming a Patron therefore seemed an obvious and welcome progression.”

Giles Cross, Director at English Mutual says: “As an organisation, English Mutual is delighted to be named as the Chamber’s key Employee Benefits Partner. With the employee benefits landscape set to change dramatically over the next few years, especially with regard to an employer’s pension responsibility to its employees, we believe that we are superbly placed to deliver a high quality service to all Chamber members, irrespective of size.” If you would like to engage with The English Mutual Group or, indeed have any questions related to employee benefits, please call 0845 6033679 or email via

Manufacturing Forum Tuesday 12 July - BOOK NOW! Calling all manufacturing companies in Herefordshire and Worcestershire, we invite you to the next Manufacturing Forum. Date: Tuesday 12 July 2011 Venue: Worcester Bosch, Cotswold Way, Worcester, WR4 9SW Speakers: Andrew Bentley - Worcester Bosch, Mike Keen - Cooper Bussmann, EMEAI, James Geary Rabjohns LLP This forum will focus on Supply Chain Management


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John Painter, Chairman of Herefordshire & Worcestershire Chamber of Commerce.

and Environmental Impacts and will be hosted by leading manufacturer Worcester, Bosch whose environmental credentials include a zero to landfill policy for all of their products. Following the presentations there will be an optional tour of the world class facilities. This Forum is exclusive to Chamber members who are manufacturing businesses. There is no charge to be part of the Manufacturing Forum or to attend future meetings. Complimentary breakfast rolls and refreshments will be served.

For bookings and enquiries contact Kim Clifford on 0845 641 1641 or email manufacturing@

Stallard March & Edwards, NEW STRATEGIC MEMBER The newly merged Stallard March & Edwards, or SME Solicitors as it is becoming known, has the perfect business solutions package for SMEs. Now with over 50 lawyers and support staff, the Worcester city centre firm aims to exceed expectations and to work with clients to solve their problems whilst giving top service and extra value for money. With the new, larger firm comes an increased range of services, including an expanded Business Services department. Stallard March & Edwards offers relevant, efficient, personal and professional advice on business property, employment, preparation of service agreements and employment contracts, business disputes and insolvency – all with a personal approach suited to each business. In matters such as company sales, purchases, re-organisations, employee share schemes, shareholder agreements, company formation, partnership/LLP agreements and Directors duties, asset sale and purchase and the preparation and analysis of commercial agreements including terms and conditions, distribution and agency agreements, SME Solicitors has the reassuring experience to deliver higher than ever levels of quality, tailored advice at affordable prices.

July/August 2011

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