TABLE OF CONTENTS Welcome to Somerset Central Salcedo Makati........ 4 Room Types................................................................... 5 Virtual Tour.................................................................... 6 24/7 On-Call Wellness & Security............................... 7 Services and Facilities.................................................. 8 Appliance Guide........................................................... 9 Channel Guide.............................................................. 9 Pet Policy........................................................................ 9 Ascott Cares................................................................ 10 Restaurant.................................................................... 11 House Rules................................................................. 12 Emergency Numbers................................................. 14 The Ascott Host.......................................................... 15 Around Salcedo.......................................................... 16
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WELCOME HOME Somerset Central Salcedo Makati is an elegant urban serviced apart’hotel located in the key city of Makati, a thriving financial hub in the Philippines. The property imbues a cosmopolitan style reflecting the contemporary buzz of the city making each apartment units a serene retreat for guests looking for a ‘home away from home’. The property is a few minutes drive away from Greenbelt, Landmark and Glorietta. Roam around the city and explore a variety of things to do - get acquainted with the fascinating art display at Ayala Museum, look back in time at Guadalupe Ruins, come for a mass at Greenbelt Chapel, exercise outdoor at Legazpi Outdoor Park, indulge with gourmet delights at the outdoor Salcedo Saturday Market, and enjoy a night out at Poblacion. Somerset Central Salcedo Makati will let you cherish moments just as you envision it. The 285-room property offers five types of units ranging from Studio, Studio Premier, One-Bedroom, Two-Bedroom and ThreeBedroom units. It is distinguished in its modern design offering amenities for business and leisure travellers. All rooms are appointed with ensuite bathroom, split air-conditioning and wireless internet access while the bigger apartments have fullyequipped kitchens and washer and dryer for
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your convenience. Your privacy, safety and comfort are ensured with 24-hour security and guest services. At Somerset Central Salcedo Makati, a full range of amenities ensure a stay of comfort. All apartments are complemented with modern amenities to give travelers the comforts of home. Somerset Central Salcedo Makati is perfect for business or leisure with its swimming pool, fitness centre, and all-day dining restaurant. Somerset Central Salcedo Makati is one of a premier collection of The Ascott Limited’s serviced residences in over 190 cities across the Americas, Asia Pacific, Europe, the Middle East and Africa. A member of Capitaland, it is one of the leading lodging owner-operators, bringing you more than 30 years experience in supporting travelers who work and live away from home. Live the life you desire with the Ascott Lifestyle, a collection of lifestyle experiences handpicked for your indulgence during your stay. Because life is about living.
ROOM TYPES
Studio (24.3-24.5 Sqm)
1-Bedroom (50.7-54.9 Sqm)
2-Bedroom (82.7-85.7 Sqm)
3-Bedroom (150.5-168 Sqm)
Size (Sqm)
No. of Units
Studio
24.3-24.5
77
Studio Premier
40.2-42.5
112
1-Bedroom
50.7-54.9
76
2-Bedroom
82.7-85.7
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3-Bedroom
150.5-168
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VIRTUAL TOUR Scan to view our rooms
Studio
Studio Premier
One-Bedroom Deluxe 6
24/7 ON-CALL WELLNESS & SECURITY The health, wellness and security of our guests have always been our priority at The Ascott Limited. For greater comfort and reassurance during your stay, round-theclock health, wellness and security support is available a call away. Telehealth or non-emergency medical consultation Updates on health and security situations within the property vicinity or the destination that you are travelling to Contact our Guest Service team who will connect you directly to International SOS for a free phone consultation* or visit discoverasr.com/wellness For more information on our partnership with International SOS, please visit discoverasr.com/wellness Additional fees may apply for services provided outside of the Ascott-International SOS partnership scope and/or services provided by third party partners of International SOS. Depending on your mobile plan and your provider, roaming costs may apply for calls. In Partnership with:
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SERVICES & FACILITIES RECEPTION
Standard check in time is 2pm, while check out is at 12nn. If you wish to extend your stay, please inform Reception at extension 0. Half day rate will be charged for check out beyond 12nn until 6pm, full day rate for check out beyond 6pm. Feel free to approach our Guest Service Officers at any time of the day for assistance on babysitting services, mail & courier services, faxing and printing, luggage assistance, wake-up calls and sightseeing tours.
PHONE
• Reception, dial 0. • Another apartment, dial 7 followed by the room number • An outside number, dial 9 followed by the number. Local calls are charged at PHP20.30* per minute. Calls to mobile phones and outside Metro Manila are charged PHP60* per minute. • Overseas, dial 9. International calls are charged PHP157.85* per minute.
INTERNET ACCESS
Enjoy fast broadband or wireless internet access for up to 4 devices at a time.
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FITNESS CENTER
Our spacious and well-equipped Fitness Center is available to ease your mind and strengthen or tune your body. Health and diet advice are also available. Operation hours: 6am to 10pm, daily
DRINKING WATER
Water can be replenished by the gallon at a minimal cost. Should you want to purchase additional water, you may contact Reception at extension 0.
SWIMMING POOL
Enjoy an invigorating dip in our outdoor swimming pool for our residents. Changing rooms and pool towels are available. Please contact the Fitness Center at extension 8308 for assistance. Operation hours: 6am to 10pm, daily
CUBBIES PLAYROOM
The children of our Long-staying Guests will feel right at home in Somerset Central Salcedo Makati. The Cubbies Playroom is a treasure trove for children that is stocked with toys, books, crafts and kiddie movies. Operation hours: 6am to 10pm, daily
TRANSPORTATION
HOUSEKEEPING
*Inclusive of Taxes & Charges
PET POLICY
For transportation requirements, our chauffeur-driven limousine service and 24-hour taxi service are available to take you around Metro Manila. For airport transfer, hotel car is billed at PHP1,800* per way and hotel vans at PHP3,200* per way.
ITEMS AVAILABLE UPON REQUEST
The following items are available upon request. Additional charges may apply. • Baby cot • Stationeries (note pad, paper clips and scissors) • Toiletries (comb, cotton buds, shower cap, dental kit, sewing kit, shaving kit and slippers) • Wheelchair • Appliance Guide
*Prices are subject to change without prior notice.
SELF-SERVICE LAUNDERETTE
A launderette with washing machine and dryer is available for your use. It is located at the 7th Floor. Each load (maximum of 8kg) for both washing and drying is PHP225.50*.
We provide daily housekeeping services, except on Sundays and holidays. Weekly cleaning of apartments is provided for monthly stays. Should you require assistance, please dial 8202. Authorized Pet(s) should only stay inside the apartment. They are not allowed in the lobby and other common areas. Whenever they are taken out of the unit, they must always be secured on leash or similarly restrained where applicable. Residents should be inside the apartment while housekeeping cleans the room. Pet maintenance fees apply.
RESTAURANT
Breakfast is served daily from 6am10:00am on weekdays and 6am-11am on weekends and holidays. The restaurant, located on the ground floor is open from 6:00am-10:00pm. For inquiries, please dial 8902.
ROOM SERVICE
Dial 8902 to order room service from 6am to 9:45pm. Room service is available from 6am-10pm.
FOR MORE DETAILS
Please click the links below:
• APPLIANCE GUIDE • CHANNEL GUIDE • PET POLICY 9
In partnership with In partnership with
The 7 commitments of our Ascott Cares protocol will further reassure you of our dedication to ensure a safe environment throughout your stay with us.
1 OUR STAFF
The wel-being of our staff is of utmost importance. Happy and healthy staff allows us to do our best to serve you.
2 WELLNESS & SECURITY For increased comfort and reassurance of our guests, medical and security support are implemented in partnership with teleassistance operators.
3 SOCIAL DISTANCING
Social distancing practices are in place to reduce person-to- person contact.
5 CONTACTLESS & PAPERLESS Accelerate the implementation o f contactless check-in and payment processes as well as reducing paper usage.
6 OUR VENDORS
Enhanced protocols and collaboration with our vendors and partners to ensure stringent health requirements are met.
7 GO GREEN
Enhanced protocols and collaboration with our vendors and partners to ensure stringent health requirements are met.
4 HYGIENE & CLEANLINESS
Processes in accordance with global standards, have been enhanced across all our properties including stringent food safety programme. For more information on Ascott Cares and the roles and responsibilities of the managers of the properties (subsidiaries of The Ascott Limited (“TAL”)), please visit www.discoverasr.com/ascottcares
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Serving Soon
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HOUSE RULES NO PARTY POLICY
Somerset Central Salcedo Makati has a ZERO tolerance policy on parties and similar social gatherings in the apartments defined as any situation • Maximum number of guests allowed per apartment exceeded • Noise level from the apartment is deemed too high thereby disturbing other guests • Excessive traffic to/from the apartment is observed • Disorderly or drunken behavior is recognized, and • Any situation which possess potential damage to the property or annoyance to other residents.
DAMAGES IN THE APARTMENT
• Apartments are released with its fixtures and fittings in good condition. • Damages that may arise during the course of the stay shall be charged accordingly.
DO NOT DISTURB SIGN
• Please hang the card outside your apartment door if you do not wish to be disturbed. Please note however that if the “Do Not Disturb” sign remains hung after 5:00pm, it is our policy to call and/or inspect the apartment to ensure guest safety.
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BE WARY OF STRANGERS
The experienced traveler will probably find the Philippines a relatively easy country to stay. However, like all countries, it does have its own challenges especially on safety and security. • We would like to advise you to be very conscious of your surroundings and avoid talking to strangers. • There had been incidents in the past of strangers claiming to be staff of Somerset to extort money. • Do note that our staff can be identified by their uniforms, nametags or identification cards. • When in doubt of anyone’s identity, please contact us immediately.
SAFETY REGULATIONS
• We have provided an in-residence electronic safe for your safety and convenience. • Please ensure to deposit all valuables at the safe and observe guidelines stipulated on the tent card.
FIRE SAFETY, EMERGENCY & SECURITY
Fire Prevention and Life Safety System include strategically located smoke detectors and sprinklers that are monitored, round-the-clock, by our Command Center. • We encourage you to develop good safety habits and familiarize yourself with Fire Extinguisher, Fire Alarm and Emergency Exits location in your area. • An Emergency Response Team of the property is available to assist for any emergency related incidents that may occur. Please contact at extension 8000. • If there is anything we can do to assist you during your stay, please feel free to contact any of our Guest Service Officer at extension 0. Thank you.
NO SMOKING POLICY
• Smoking is strictly prohibited within the premises of Somerset Central Salcedo Makati unless otherwise specified. • Violators shall be charged with PHP25,000 apartment refreshment fee. • Use of shishas and electronic cigarettes are also not allowed. • Please enquire with Guest Service (extension 0) with regard to designated smoking areas.
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EMERGENCY NUMBERS Property Security Hotline:
8000
Makati Medical Center:
+632 8888 8999
St. Lukes BGC:
+632 8789 7700
Makati City Fire Department: +632 8813 2328
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Police Community Precinct:
+632 8843 6797
Makati Police Office:
+632 8899 3346
Makati Bomb Squad:
+632 8896 7468 +632 8870 1433
US Embassy:
+632 301 2000
Australian Embassy:
+632 7757 8100
Embassy of Saudi Arabia:
+632 8856 4444
Embassy of India:
+632 8843 0101
Canadian Embassy:
+632 8857 9000
German Embassy:
+632 8702 3000
Embassy of Korea:
+632 8856 9210
Embassy of Japan:
+632 8851 5710
Embassy of Taiwan:
+632 8887 6688
Embassy of China:
+632 8844 3148
ASCOTT HOST Whether you are travelling on business, project assignment or relocating, our Ascott Hosts serve as your one-stop solution for all your extended stay needs. Staying overseas have never been this easy. All your requirements before you check-in until after your departure shall be arranged with a little added personal touch and care of our distinctive service culture that makes you feel right at home anywhere in the world. Our Ascott Hosts are dedicated towards meeting all your expectations during your stay. In addition to your requirements, they also conduct programs and activities designed to enrich your experience from learning programs to tours that will give you a glimpse of the local history and culture. With the Ascott Hosts, your experience will simply be pleasant, memorable... and successful.
Karl Maghirang environment and introduce the local community and culture. To ensure a seamless stay in Manila, a 15-minute briefing on safety and security concerns is conducted before the tour.
QUARTERLY RESIDENTS’ ACTIVITY
We host scheduled activities every quarter varying from fun-filled social and cultural events that will help introduce the local community and lifestyle. Information and invitation to upcoming Residents’ Programmes are circulated at least one week prior to the event.
ORIENTATION CITY TOUR & SECURITY BRIEFING
Scheduled every 2nd Saturday of the month, the tour is designed to familiarize our guests with their new
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AROUND SALCEDO RESTAURANT - CAFÉ - BAR
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AROUND SALCEDO GROCERY - WELLNESS - ATM
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