2020 Annual Report: A Year Like No Other | The Dimock Center

A YEAR LIKE NO OTHER 2020 ANNUAL REPORT

Dear Dimock Family, It truly has been a year like no other. The Dimock Center and all community health centers have a duty to care for our community—and a responsibility to seek out those who need care. This mission has never been more important than in this past year.

Since 1862, Dimock has been committed to breaking down barriers to health care and to correcting historic social and racial health inequities. We have now experienced an unparalleled public health crisis, witnessed the disproportionate impact of the COVID-19 pandemic on our patients and families who are mostly low-income people of color, and heard increasing calls for racial justice and accountability in all aspects of our society.

As we faced unprecedented challenges, our Dimock Family stepped up in ways that amazed and inspired us. We can’t thank you enough for your incredible commitment and support.

Since March 2020, whether you made a gift to our Emergency Fund or an annual contribution, or supported one of our events, your gift had a tremendous impact. You ensured that we were able to offer uninterrupted care via telehealth, and to quickly respond with COVID-19 testing and contact tracing to meet the vital needs of our patients amidst the global pandemic. Your support helped feed thousands of members of our community at a time when Massachusetts was experiencing the largest increase of food insecurity in the nation.

When COVID-19 vaccines became available, your support allowed us to launch a COVID-19 vaccine clinic that has distributed over 12,000 vaccines to those who need them most urgently—both on campus in our vaccine clinic and in community sites. Most importantly, you made sure that Dimock’s doors remained open, and our team of providers was able to ensure our patients received the quality care and support they needed.

Dimock has always embraced our duty to care for our community.

Through the work of our dedicated staff, we uphold and advance our mission to heal and uplift our neighbors in the face of the challenges we have experienced. As we look to the near future and strive to meet the increased need for our services, your support will be more critical than ever before.

The stories reflected in these pages are examples of the significant impact of your partnership and support in a year like no other. Please accept our heartfelt thanks for your steadfast commitment to Dimock patients and families.

In gratitude,

Charles Anderson, MD President and Chief Executive Officer, The Dimock Center

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2020 ANNUAL REPORT

Bob Rivers Chair, Dimock Community Foundation Board Chair and Chief Executive Officer, Eastern Bank

Caring for the Whole Person We are dedicated to caring for the whole person, right where they live, with the goal of breaking down barriers to care and correcting historic racial inequities. We strive to embrace the individuality of our patients, and to tailor our care to their specific background and life circumstances. Once their immediate needs are met, we connect them to valuable human services that can support them in maintaining their long-term health and wellness.

Below is a view of these wide-ranging, vital, and integrated programs and services. The impact of private support from corporate, foundation, and individual Dimock Family members on these programs and services cannot be overstated. We are so grateful for the care, kindness, and financial support that help heal and uplift our community every day.

15,000+ Patients were treated with comprehensive, holistic care

Health & Community Care • A dult & Pediatric Primary Care • O bstetrics and Gynecology (OB/GYN) • O n-site Pharmacy • E ye & Dental Care for Adults & Children • H IV Specialty Care • I ntegrated Behavioral Health Support

Behavioral Health Services • O utpatient Mental Health Services for Adults, Teens, and Children • I npatient Detox Services • R esidential Recovery Treatment Services • O utpatient Addiction & Recovery Services • D evelopmental Disability Services/ Group Homes • M ary Eliza Mahoney House Family Shelter • R uth Kelley Ummi's House Family Sober Living Program

3,000+ Patients received life-saving care along their Road to Recovery

Child & Family Services • E arly Head Start/Head Start • Early Intervention Program • H ome-Based Visiting Program • Foundations for Learning

300+ Children were educated through our Child and FamilyThe Services programs Dimock Center 3

Disproportionate Racial Impact of COVID-19 Even before the pandemic, the Roxbury community of color suffered far poorer health outcomes than predominantly white and more affluent Boston neighborhoods. In fact, a 2018 report found that the average life expectancy in the Back Bay was nearly 90 years, while just three miles away in Roxbury, it was only 59 years.

These racial inequities have only worsened due to COVID-19. In the first half of 2020 alone, the life expectancy for Black Americans dropped by 2.7 years, a rate 3x greater than the decrease for white Americans. Latinos also suffered a disproportionate drop in life expectancy of 1.9 years, a rate more than double that of the white population.

69% Increase in opioid overdose deaths in men of color 1

5% Overall Increase in opioid overdose deaths in MA

“ I like to think about this as a 1965 moment. That was the year the first community health centers were launched. I think we’re at another moment where social justice, anti-racism, and health equity come together. We can’t lose sight of the impact that we can make.”

Charles Anderson, MD President & CEO, The Dimock Center

-2.7 -1.9

LATINO

-0.8

WHITE

BLACK

National decrease in life expectancy during first half of 2020 in years 1.

2.

4

89

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BACK BAY ROXBURY Life expectancy in Boston’s neighborhoods in years 2

Massachusetts Department of Public Health. (2021). Data Brief: Opioid-Related Overdose Deaths among Massachusetts Residents. Massachusetts Department of Public Health. https://www.mass.gov/doc/opioid-related-overdose-deaths-among-ma-residents-may-2021/download Conyersm, F. G., Langevin, H. M., Badger, G. J., & Mehta, D. H. (2018). Identifying Stress Landscapes in Boston Neighborhoods. Global Advances in Health and Medicine. https://doi.org/10.1177/2164956118803058

2020 ANNUAL REPORT

“ When my daughter first started going to the childcare, we were homeless and living in a shelter. The staff knew and did everything they could to help us.”

More than Childcare Cristelle first came to The Dimock Center looking for childcare services for her youngest daughter, Chanelle. They were homeless at the time and living in a shelter.

What she found was so much more than childcare—she found a community.

A community of people eager to help her achieve her goals.

Dimock staff in our Child & Family services programs connected Cristelle to job search programs and other critical support—like clothing and diapers for Chanelle.

“It’s hard when you have to decide: Do I buy milk for my kid or do I buy diapers?”

Cristelle knew other parents at the shelter who would not be able to send their children to other childcare programs if they didn’t have enough diapers. At Dimock, they always provided them.

“Just that one simple thing—it was a big help,” says Cristelle. “They make sure they take care of you. Even if you’re lacking, they take care of you.”

When Cristelle found housing for herself and her daughter, Dimock staff was supportive, making sure they had everything they needed. “I was so excited to let them know I found an apartment.

Sharing that moment with them was great!”

Cristelle states.

So when our child and family centers closed due to COVID-19, Cristelle knew she would be back.

“Chanelle couldn’t wait to get back to school once they opened.”

“I’m secure. I feel like my daughter’s safe. I feel like my daughter is getting educated. I couldn’t ask for a better daycare.”

Cristelle says she felt safe sending Chanelle back to the Foundations for Learning program in person when it reopened because of her previous experience as a classroom volunteer. She saw firsthand how dedicated her daughter’s teachers were to ensuring the safety and wellbeing of all children in their care. “They reassured us it was safe to send our kids back, and I appreciate that,” Cristelle shares.

“I’m secure. I feel like my daughter’s safe. I feel like my daughter is getting educated,” says Cristelle. “I couldn’t ask for a better daycare, I really couldn’t. I have nothing but respect for Dimock.”

The Dimock Center

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Dimock’s COVID-19 Response When our community was hit by the COVID-19 pandemic in spring 2020, The Dimock Family stepped up to meet the urgent needs of patients and families.

The COVID-19 pandemic hit low-income communities of color —Dimock patients and families—particularly hard. We knew our response would need to be robust—and swift. Thanks to the incredible commitment and support from so many kind and caring donors, it was.

We quickly constructed a COVID-19 testing shed outside of our Health Services building that welcomed walk-up and drive-up patients, and have performed over 18,000 tests with the support of our Principal Network Affiliate, Beth Israel Lahey Health.

We also launched a contact-tracing program to identify COVID-19 positive patients and their contacts and provide them the testing and resources they might need. As part of this project, Dimock was selected as the first health center in the state to offer rapid-access testing, helping us get results to people within 24 hours.

All of these programs were made possible through the generous contributions of 165 individuals and partner organizations to our Emergency Fund.

Of course, the COVID-19 pandemic did not erase the other critical needs of our patients. In fact, we saw an increased need for behavioral health support, as well as the worsening of chronic health conditions in our patients.

Our generous supporters ensured that throughout the pandemic, we were able to continue to provide high-quality health services through telemedicine when we could not perform in-person visits, and to develop other innovative care solutions.

In May 2020, we opened a dedicated substance use treatment unit for patients with a positive COVID-19 diagnosis to ensure they received uninterrupted care. This innovative program was only the second of its kind in the state.

And, in December 2020, we were thrilled to begin offering COVID-19 vaccines to staff and Dimock residents, quickly expanding our vaccine clinic to patients and members of the community, and administering more than 12,000 vaccines by June 2021.

We could not be more grateful for all the tremendous support from The Dimock Family when it was most needed. Thank you all so very much.

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2020 ANNUAL REPORT

“ Liberty Mutual has partnered with Dimock for over three decades. We know Dimock staff and patients and families. We understand the vital role that they play in Boston in the lives of generations of families. We have made a deep commitment to Dimock over the past year of the pandemic to help Dimock provide all the services they consistently do, and also respond to the new and growing needs spawned by COVID-19.”

Melissa M. MacDonnell President, Liberty Mutual Foundation, one of the first supporters of the Dimock Center Emergency Fund

The Dimock Center

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Dental Medicine at Dimock Fighting for Oral Health Equity Oral health is critical to a person’s overall health and wellbeing, but lack of access to quality oral health care and affordable dental insurance keeps many from seeking care.

According to Myechia Minter-Jordan, MD, MBA, President and CEO of CareQuest Institute for Oral Health and former Dimock President and CEO, “Poor oral health is linked to adverse birth outcomes and can directly impact a patient’s ability to effectively manage chronic illnesses like diabetes, high blood pressure, and respiratory conditions. And yet, too often, oral health services are not considered essential primary care. The result is a broken and inequitable system.”

20% INCREASE IN DIMOCK DENTAL VISITS IN 2020

Low-income people of color, the majority of Dimock patients, suffer disproportionately lower oral health outcomes. In addition to its impact on chronic health conditions, poor oral health can also negatively affect an individual’s self-esteem.

Issa Noel, Dental Assistant, wears full PPE during an in-person appointment.

In fact, nearly one in three low-income adults in the U.S. report that the appearance of their mouth affects their ability to interview for a job.

This year due to the COVID-19 pandemic, existing oral health inequities grew further, as many oral health providers were forced to close. But Dimock was there to ensure that patients continued to receive the highest quality of care—even when they weren’t able to meet in person.

“We were always there for families, answering their questions on the phone and providing guidance and education [on oral care] every day,” says Pediatric Dental Assistant Issa Noel.

Dimock’s ability to offer robust teledental services actually led to a 20% increase in dental visits in 2020.

And by July 2020, when most practices were still closed or restricting care, Dimock was able to resume full in-person oral care.

COVID-19 testing was critical to safely resuming oral care earlier than other dental offices in the area. All dental patients were required to have pre-procedure COVID-19 tests to ensure the safety of our patients and providers. In fact, all patients who received testing at Dimock’s COVID-19 testing shed in 2020 had their tests done by members of the dental team.

Despite the challenges of the COVID-19 pandemic, Dimock remained committed to providing unwavering care and expanding equitable access to oral care for our community.

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2020 ANNUAL REPORT

Endodontist Dr. Suneel Kandru talks to a patient during a teledental visit.

Dimock’s integrated, holistic approach to oral care is a model for other community health centers throughout the country.

Dimock’s Vaccine Street Team As the rollout of the COVID-19 vaccines began in late 2020, it became clear that in spite of the virus’s disproportionate impact on communities of color, Black and Latinx individuals were being vaccinated at an alarmingly lower rate than their white counterparts.

A key reason for this disparity—in addition to systemic and structural barriers—is a lack of confidence in the vaccine, in large part due to the legacy of medical racism in the United States.

The Dimock Center has been a trusted source of care in our community for more than 150 years. We’re committed to breaking down barriers to care and correcting historic racial inequities by providing everyone who lives in Roxbury and surrounding communities with access to comprehensive, highquality health care, mental health support, and early education.

In February 2021, Dimock launched its Vaccine Street Team program, a community outreach initiative with an aim to increase vaccine confidence in communities of color.

Conceived by longtime Dimock friends and President’s Council Co-Chairs Flash (Dimock Board Chairman Emeritus) and Bennie Wiley, Dimock’s Vaccine Street Team is made up of more than twenty trusted community leaders who shared their own vaccine stories with the aim to build trust, combat fears, and encourage an open dialogue surrounding the COVID-19 vaccine.

By sharing their stories, they helped other members of our community gain confidence in the COVID-19 vaccine and in their decision to be vaccinated at Dimock.

Higher vaccination rates in communities of color are critical to putting an end to this devastating pandemic and to realizing our mission of a healthier, more equitable Boston.

Many thanks to our Vaccine Street Team for being a model of community leadership, and to our many partners that have supported us in making vaccine access more equitable.

We’re particularly grateful to Blue Cross Blue Shield of Massachusetts for inspiring our Vaccine Street Team with their own COVID-19 vaccine education and outreach to communities of color, including a special video and complementary story, which featured interviews with Dimock’s President and CEO Dr. Charles Anderson and Dimock staff of color who shared their stories about what getting the vaccine meant to them.

“This is an act of love for a community that I love.”

Reverend Dr. Gloria White-Hammond Dimock Vaccine Street Team member

VACCINE STREET TEAM MEMBERS Bennie Wiley Flash Wiley Milton Benjamin Doralynne Bibby Sheila Brown Betty Francisco Bernard Fulp Carol Fulp

Rev. Raymond Hammond Conan Harris Deborah Jackson Duane Jackson Thaddeus Miles Dr. Myechia Minter-Jordan Angela Motley Dr. Keith Motley

Annie Russell Kathy Taylor Richard Taylor Sandra Waldron Rev. Liz Walker Joan Wallace-Benjamin Rev. Dr. Gloria White-Hammond

The Dimock Center

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FOOD DISTRIBUTION

Thanks to our dedicated volunteers from: Commonwealth Care Alliance Fidelity Investments John Hancock Red Sox Foundation Tedy’s Team The Stop and Shop Companies

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2020 ANNUAL REPORT

Feeding Families During the COVID-19 pandemic, food insecurity in Massachusetts doubled —the largest relative increase of foodinsecure individuals in the nation. Those hit hardest by food insecurity were communities of color and families with children who lost access to the regular, healthy meals provided in schools when their children began remote learning.

Seeing this significant need in the community, Harvard Pilgrim Health Care Foundation provided generous support of an emergency meals distribution program at The Dimock Center.

Partnering with Fresh Food Generation and Commonwealth Kitchen, we distributed 10,000 meals and 4,000 bags of fresh produce to our Early Education Families and other families in need early on during the spring of 2020. Project Bread generously granted funds to purchase grocery gift cards for our families, and Vitra Health provided a donation of turkeys so the holidays could still feel special.

As the pandemic continued to take a toll on our community, we saw that food assistance remained a critical need. Thanks to the support of The Stop & Shop Companies and Tedy’s Team, our food distribution program has grown. We have continued to distribute bags of healthy groceries, fresh produce, and Stop & Shop gift cards to the community. As of April 2021, we have distributed more than 66,000 lbs. of food to 21,600 individuals. And Fidelity Investments launched a twice-weekly boxed lunch distribution of delicious, healthy meals for our patients and frontline workers. We are so grateful for all of the partners who stepped up to provide this important aid to a community in need.

Of course, none of this would have been possible without the volunteers who stood outside, in rain or shine (or snow!), and helped to feed our community.

“ Knowing that my children are

able to receive these essential meals at home has really taken a huge burden off of me…

Dimock has really helped me to get through this tough time.”

Tammy Early Education Program Parent

The Dimock Center

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In a year marked by unprecedented health challenges and isolation, it was more meaningful than ever to host an event celebrating community wellness. In partnership with HoodFit and the Boston Athletic Association, we held our first-ever virtual road race in September: the 6th Annual Road to Wellness 5K Walk/Run.

“ The Massachusetts General Hospital partnership with Dimock to address mental health equity is just one example of how Mass General Brigham promotes access to comprehensive health and wellness services for our community. We are working together to advance health and racial equity for children and adults, now and well into the future. We are proud of our collaboration and how it will assure Dimock’s significant impact on thousands of people each year.”

Joseph Betancourt, MD, MPH Senior Vice President, Equity and Community Health, Massachusetts General Hospital

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2020 ANNUAL REPORT

The Road to Wellness is a celebration of community health and wellness for participants of all ages and fitness levels. Throughout the summer, our incredible team of coaches led weekly, free, and safe outdoor training sessions leading up to the event, and launched a virtual Ask a Coach series.

The day of the race, we celebrated the kickoff by hosting a livestream with our coaches, partners, and presenting sponsor Tufts Health Plan. More than 400 participants walked or ran in their own neighborhoods, from Pennsylvania to Ontario and in our own backyard in Roxbury, and shared photos of themselves crossing their own “finish lines.”

We are tremendously grateful for everyone who supported us and joined us for our 6th Annual Road to Wellness!

ROAD TO WELLNESS 5K WALK/RUN

THANK YOU TO OUR SPONSORS! Presenting Sponsor: Tufts Health Plan Principal Network Affiliate: Beth Israel Lahey Health Boston Athletic Association HoodFit John Hancock Reebok National Grid MassHousing Stop & Shop

“ This was my very first 5K race. I’m happy to say I ran the

Boston Public Health Commission

whole race, something I never thought was possible.

I’m so glad I took the leap and trained all summer with R2W. The support and encouragement of all the coaches and participants was what kept me going when I thought I couldn’t. This was truly life-changing for me.”

Century Bank

Vengy

Onyx Spectrum Technology Brigham and Women’s Hospital

Thermo Fisher Scientific

2020 Road to Wellness Athlete

Sanofi Genzyme Eastern Bank Black Girls Run! WinnResidential Alray Scholars Program Revive Fitness 4 Corners Yoga & Wellness Youth Enrichment Services Radiant Yoga Boston The Dimock Center

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For 33 years, Steppin’ Out has been Boston’s largest multi-cultural gala. On Saturday, October 31, 2020, we held our first ever livestream Steppin’ Out!

Karen Holmes Ward

The 33rd Annual Steppin’ Out was hosted by WCVBTV Channel 5’s Karen Holmes Ward, who has been the emcee of Steppin’ Out since the event’s beginning, and Robert Lewis, Jr., Founder and President of The BASE. We also highlighted the resilience and strength of Dimock patients, presented the Congressman John Lewis Social Justice Award to Congresswoman Ayanna Pressley and the Dimock Difference Leadership Award to Harvard Pilgrim Health Care, enjoyed lively musical performances by our headliner Andre Ward and vocalists Phaedra Butler and Athene Wilson, Jennifer Holliday and Musiq Soulchild, and got on our feet for a dance party, led by DJ Maverik.

We are tremendously grateful for the support of our CoChairs Governor Charlie and First Lady Lauren Baker and former Mayor Martin J. Walsh and Ms. Lorrie Higgins, our generous sponsors, our amazing Gala Committee, everyone who tuned in, and all who donated! Your commitment to our community is so important, now more than ever. Because of your commitment, Steppin’ Out raised $1.2M to support Dimock’s 19,000 patients and families this year! We can’t thank you enough.

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2020 ANNUAL REPORT

“ The work of The Dimock Center saves families. They build up communities.

And even more than that, they create hope for the next generation.”

Tara Seavers Gala Committee Co-Chair

THANK YOU TO OUR LEAD SPONSORS! PRESENTING SPONSOR

“ The Dimock Center feels like a big family. They’re all linked to each other. Everybody has one goal and it is my family’s health care.”

Mandy, Dimock Patient

The Dimock Center

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The Dimock Family We are deeply grateful for each and every contributor in The Dimock Family who stepped in to help when it was most needed. This family is broad and diverse and includes individuals, corporations, foundations, schools, and community organizations. To emphasize that every contribution is important and cherished, we are listing all Dimock Family members in alphabetical order rather than separated by giving levels and categories. Each and every contribution truly matters, and we can’t thank you enough for your caring commitment to Dimock patients and families.

The list below includes all financial and in-kind contributors who made gifts from July 1, 2019 to April 30, 2021. We are honored to have you all in The Dimock Family.

Anonymous (9) 4 Corners Yoga and Wellness Kelly Abbott Susan Abell David Abelman ACC Makerspace, Boston Public Schools Ron Adjami Victoria Adjami Dody Adkins-Perry Jane Adler Carlton V. Aird Seth Albeck Beverly Alexander Lauren Alexander Lucy Algere and Wendell J. Knox, Sr. Alkermes All Time Service, Inc. Alray Scholars Altieri Events Harold Amadon Norline Amazan Amazon Smile American Liver Foundation Ameriprise Financial Services Nini Anamah Deanne Anderson Shelia Anderson Soraya Anderson Pamela Andrade Mabray Andrews M. Lande Anjous-Zygmunt Anna’s Taqueria

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Paula Antonevich Aon Zamawa Arenas Rosemary Arias John Asadoorian Dylan Ascolese Elisha V. Ashton Trust Aspenti Health Suraffel Assefa Michele Audet Lois and Marc Backon Ruth Badillo Derek Bailey Rodney Bailey Melissa Baird Christine and James Balmer BAMS Fest Kati Bannish Kristen Barnicle Karen and James Baroody Anna Barrell Barrett & Singal Alex Barron Matt Barry Jennifer and Stefan Barsh Bela Bashar, MD and Thomas Hauser Kate Bashford Beacon Communities Beacon Residential Management Sharon Beaudoin William Beck Alaina Belanger Kerry Beliveau Athelstan Bellerand

2020 ANNUAL REPORT

Tina M. and David M. Bennett Michael Bentinck-Smith Adrienne R. Benton Melissa Berczuk Emanuel Berger Berkshire Bank Jane Bernstein and Leonard Bernstein, MD Gabrielle Berube Gilles Beson Joseph Betancourt, MD Beth Israel Deaconess Medical Center Beth Israel Lahey Health BIDMC OB/GYN Michele Bingham Black Nurses Rock Drew Blackman Wesley Blair Diane and Melvin Blate Blue Cross Blue Shield of Massachusetts Blue Cross Blue Shield of Massachusetts Foundation BNY Mellon Tanya L. Bodell and Edwin George Carr Liana Boghosian Paul Bohne Kayla Bond Rosemary Bond Seema Bonner Ruth M. Bonsignore and Andrew I. Shapiro Pamela J. Boone Stacy Boss

Boston Athletic Association Boston Celtics Boston Celtics Shamrock Foundation Boston Children’s Hospital Boston Consulting Group The Boston Foundation Boston Medical Center Boston Medical Center Healthnet Plan Boston Public Health Commission Boston Resiliency Fund Jennifer Bosworth Kristen and Garrett Boyle Shannon Brady Marcelo Braghin Yariela Brandao Denise Breiteneicher and Steve Vitello Sherley Brice Brigham and Women’s Hospital Robert B. Brigham Trust Masai Britt Clemia Brittenum Lori Britton Tyler Britton Broadmeadow Elementary School Eileen Brody Kira Bronston and Peter Ostrow Brookline Bank Yasmin Brooks Michael Broshi Susan and Robert Brosnan Alexander Brown

Gail C. and Peter W. Brown Kenneth S. Brown, Jr. Kerry and Sean Brown Monique Brown Nancy and Michael Brown Rachel Brown Elizabeth Brunner Stockmal Rachael Brust Jacqueline and Wayne Budd Louise Budd Cassey Bullard Danielle Burke Fiona Burns James Burns Tom Burrow Margaret A. Bush Lynda and Jeff Bussgang Mala Butanly Judith D. Butler-Vincent Kendra Butters Cabot Risk Strategies, LLC Cristian Cabrera Patrick Cahill Pierre Caidor Susan Calhoun Lynne and Gary Callahan Dacia Campbell Dionne Campbell Eleanor Campo Caraa Sport Janice Cardello CareQuest Institute for Oral Health Nancy Carpenter Sandra Carrillo

Franchesca Carrington Jonathan Carroll Michael Carson Susan Carter Joseph E. Carvalho Jayne Carvelli Sheehan and Janice Murphy Grace Carver Casa Esperanza, Inc. Denise J. Casper Lynn Cassaniti Jean Casseus Tricia Castine CCS Fundraising Century Bank and Trust Company Lisa Chaffee John Chambers Yvette Chappell Darea Chappelle Carole Charnow Grainger and Clive Grainger Lennox Chase, Esq. Chinese American Civic Action Alliance Connie Chiueh Rosemary Chude-Sokei Isioma and Matthew Chukwu Kelly Chunekamrai Church of Christ M. Elizabeth Cinquino City of Boston City Year Kristin Clayton Barbara Cleary Deborah Clemence Jason Clemence Emily Coffman Howard E. Cohen Catherine Z. and J. Christopher Collins Gina Collins Colon Cancer Coalition Commonwealth Care Alliance Commonwealth Mental Health & Wellness Center Community Preservation Fund Ken Conway Lissa Coolidge

Greg Cope Brendan Corcoran James Cosman Joanne Cotard-Wolff Barbara Couzens COVID Matching Gift Fund Donna Cramer Kimberly Crane Robert J. Credle LaToya Creech Tom Crohan Richard Crowley Celeste Croxton Robin and Hector Cruz Cassandra Cumberlander Beth Cooper Curley Michael Curry, Esq.

Julie DeSorgher Janelle Dibinga Aubrey Dickman, MD Maryann Dinino Direct Relief Pamela DiStefano Angela doCanto Brian Doherty Robert Donahue Mary B. Donchez and Paul D. Wilson Caitlin Donovan Harriet and Jerry Dorf Phyllis Dorf Kaiser Doricent Ada Draper Fund Alisa Drayton

“ Dimock is like a second family to me. They have really helped me get through this tough time, and I no longer feel uncomfortable asking for help if I ever need anything. It has given me hope that I can depend on Dimock and my community for support when I need it most.”

Tammy Head Start Parent

Angela DaCosta Alexandra Dailey Thomasine D’Ale Cara N. and Joseph W. Dalton John Dalton Dana Farber Cancer Institute Lauren Daudelin Kevin Davis Terrell Davis Delta Dental of Massachusetts Delta Sigma Pi Stanley Demesmin DentaQuest African American Network Mark DeOliveira

DRB Facility Services, Inc. Latanya Driver Emily Duggan Kim Duggan Katharine and Governor Michael Dukakis Alex Dukas Keonia Dukes James W. Dunphy Trust Annie Duong-Turner Patricia Dupont Cecile Durham Rachel Eames Eastern Bank Eastern Bank Charitable Foundation

Barbara B. Ebert Beverly Edgehill and Robert Awkward Karen Edlund Renee Edmunds Elevate Boston Foundation Elmore Family Chelsea Emmanuel Empire Loan Charitable Foundation Molly Engerman Deborah Enos Epsilon Associates Elsa Escobar Marilyn Escobar Bonnie Espino and Michael Kincade Allyson Evangelista Pamela D. Everhart, Esq. and Karl J. Coiscou Eversource Energy Tolulope Ewherido Earl Fagan Amy Fardella Cheryl and Daniel Farley Carroy U. Ferguson, PhD Janene Ferguson Darryl Fess Eileen Fickes EllenJoy Fields and Herbert Morse Elizabeth and Bruce Figueroa Carrie Filla Bill Fine LaWanda Finley Mary E. Finley Daphne Firth Fish Family Foundation Guy Fish Aaron Fisher Deidre and Dave Fisher Ruth Ellen Fitch, Esq. Fitzgerald Family Foundation Ronan Fitzmaurice Councilor Michael F. Flaherty Pat and John Folcarelli Monica Foley Myra Forrester Arlene Fortunato and Darcy

Pfeifer Valerie Foxx Beatrice Frain and David Freilach Priscilla France Pamela and Robert Francis Betty and Paul Francisco Candace Franco Franklin Park Coalition Franklin Square House Foundation Andrew Frederick Marissa and Jason Freed Deborah Freeman Fresh Food Generation Carol and Bernard Fulp Juanda Furtado Darlene Gabeau, MD, PhD Dana Gabuzda William Gadson Karen Galbo Aimee Galindo-Peña Jennifer Gallop Kristina Galuski Zelda and Elkan Gamzu Ediss Gandelman and Richard Bristol, PsyD Gartner Jacqueline Gary Mary Beth Gentleman and Donald Grant Anna George Erin George Rita German Lucien Gerondeau Pierre Gerondeau Kim Gerstman Claire Geruson Pamela Giannatsis Richard Gibbons Thomas F. Gilgunn, Jr. Trish Gillis Sandra Ginsburg and Richard Rosenblatt Anne Giovanoni, Esq. David Glenn Stacy Godnick Charles Goheen Akshar Gohil

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Susan and Bruce Gold Lisa Goldblatt Grace Carolyn Golden-Hebsgaard and Poul Hebsgaard Shari Gold-Gomez Doreet Goldhaber Angela Gomes Nira Goncalves Mark Goodrich Doris and Robert Gordon Ronald Gordon Michelle Gordon-Seemore Edie Graf Cynthia E. Grant Carter Edward Gray Yakeisha Gray Marion Grayer and Clifton Grayer, DMD Greater Boston Chamber of Commerce Greek Orthodox Cathedral Boston Jennifer A. Green Jessica Green Winique Green Stephanie Green-Cooper Austin Greenhaw Marc Grella Leslie Griffin John Grikis Tom Grilk Tonya Grimes Danielle Grimm Ellie Grossman Meghan Groth, PharmD Anna Grummon Pamela S. Guarino Liban Gudal Kate Guedj Barbara Guido Leslie Guity Marc Gundersheim Jerry Hah David Halbert Karen Hale Darlene Hall Mary Halpin and Brendan Price Carmen Hardaway 18

Matthew Hardie Trina Harding Katrina Hardy Brittany Harman Pierce Harman Photography Allyssa Harris Beth Harris Christley A. Harris Joan Harris Kimya Harris, PhD and Michael Harris Damon Hart Harvard Museum of Natural History Harvard Pilgrim Health Care

Catherine Heller Katharina Hemmer Galen Henderson Kathryn Henderson Lisa Henry Gael Henville Kevin Hepner Carmen Herpin Theresa and Robert Herring Kathleen and Ernie Herrman Maia Heymann Marjorie V. Hickey High Output Arthur R. Hilsinger Deborah Himelhoch, DDS

“ This year, when I had to go to my appointments without my husband and kids [because of COVID-19], it helped to have that great memory of my last pregnancy. My team at Dimock really made me feel cared for and I’m thankful for them. I was sad to not have all my visits in person this year, but the telehealth visits were simple and straightforward, and I felt like I was still getting great care.”

Crystel OB/GYN Patient

Foundation Harvard Street Neighborhood Health Center, Inc. Janet E. Harver-Belval and Paul N. Belval Mary Ann Harvey Patti-Jean Harvey Eric Haugen James Hawkins, JD Charleen Heard Heartbreak Hill Running Company Maurice Hebert

2020 ANNUAL REPORT

Ruth Hines James Hirsch Kate Hogan Ali Hogue Robert Hoke Representative Russell Holmes James Hoodlet Pamela Hopkins Charles Horner Barbara and Amos Hostetter Lum-Karlie Houehanou Charisse Howse Shaofang Hsu

Janet Huang Kevin Hudson and Daniel Rolde Heather Hughes Maxwell Hume Mylia Hunt Donald Hurd Gwendolyn Hyland Kevin Hyland Sarah Hyland and Pentti Aalto Ideal Pizza Roman Ikonitskiy Joseph Imbimbo Institute of Contemporary Art Bassey Irele Islamic Society of Boston Bobak Jabery-Madison Ralph Jaccodine Jack and Jill of America, Inc., Boston Chapter Jack and Jill of America, Inc., Newton Chapter Deborah Jackman-Smith Nicole Jackson Leslie Deborah and Duane Jackson Dorthine Jackson Mildred and Cleveland Jackson Anne Jacobs Nikki Jacobs Kenson Jean-Baptiste JK Automotive Design John Hancock Joana Johnson Smith Abigail Johnson and Christopher McKown Gloria Johnson Gloria Johnson-Jesionek Jamie Johnson-Riley Linda Ferbert Jonash Albayyinah Jones Claire Jones Cynthia Jones Kathryn D. Jones Renee M. Jones Astrid Joseph Yvel Joseph Pam Joshi Joy in Childhood Foundation Tianle Ju and Mao Yin

Evelyn Julian K. R. Kaffenberger Julia G. Kahrl, PhD Michelle Kalowski and Peter Shorett Nathan Kalowski Gail Karagianis Ronni Morris Karambelas Gregory Karasinski Nancy Kasen Bruce Kearnan Michelle Keenan Ruth and Raymond Kelley Brendan Kelly Cheryl and Christopher Kennedy Edward M. Kennedy Institute Lydia and Morris Kesler Ramamohana Kethineni Kim Kiefer John Kiernan Mina Kim Treanace King Constance Kirven The Klarman Family Foundation Jennifer Klein Ellen Kolemainen David Komar Kraft Family Philanthropies Kerrie Krah Martha Kramer Barbara N. Kravitz Lori Krikorian Krokidas & Bluestein, LLP Chihfen Kuo and Ravi Khanna Florence Laforest Keith and Ellise Lamotte Matthew Lampasona Carel Landry Herb Landsman Andrew Larocque Lars Foundation Lois and William Lawson Lisa and Dan Lehan Amanda Leath Laura Lechner and Daniel Ginsburg Benjamin Lee Celeste and David Lee

Jon Lemelman Rene Lemieux, PhD Suzanne Lenz The Leonard Family Norma and Dennis Leonard Mariya Levchenko-Aidamouni Claire Levesque, MD Reva Levin Nina Levine Levitan Associates, Inc. Sally Levy Patricia Libbey Liberty Mutual Foundation Liberty Mutual Insurance Group Mark Libon, PhD Lifepod LaRonica and Ahmad Lightfoot Sara Lawrence Lightfoot, MD and Orlando B. Lightfoot, MD Sylvia Lin Yun (Winnie) Lin John Lipton Melanie Littlejohn Barbara Litwin Sandra Livis Josh Lobel Kara Lochiatto David Lockhead Thomas Loftus Kyle Lomax Janet Long Nicole Long Allison Looney Jenny and Juan Lopera Claudine Lopes Yndia Lorick- Wilmot and Damian Wilmot John Loughnane Michele Lowe Laura Lydon Daria and David Lyons O’Connor Christine and Kevin Lyons Deirdre Maalouf Kelly Maccario Amy Macchietto Dianne MacDonald Melissa M. MacDonnell Mona Macero

Susandra Mack Eileen and William MacKenzie Jennifer and George MacNaught MaryEllen Madden Geraldine Major Paul Malachowski Usha G. Mallya Shari E. Malyn and Jonathan C. Abbott Serge Manuel Sandra Manzella and Richard M. Karoff Sally Mapp Walker Lynch and Francis Lynch Anne and Paul Marcus Family Foundation Maribella Adam Marks Christopher Marshall Beth Marsters Evelyne Martial and Paul Alexander Martignetti Companies Rachel Martin and Joseph B. Martin, MD Petrina Martin Roxanne and Michael Martinez Karen Martin-Phillips Carol Eve Marton Deborah J. Marvel and Donald M. Coen Pamela A. Mason Mass Bay Credit Union Massachusetts Association For the Blind & Visually Impaired Massachusetts Bankers Association Charitable Foundation Massachusetts General Hospital Massachusetts League of Community Health Centers MassHousing Massport Claudia and Mark Mathis Sonya Matthews Karen Maund MAX Ultimate Food Cedric Maxwell Joyce and Dan Maxwell Anne M. McAuliffe

Ann Marie and William McCarron Dianne McCarthy Nicole Mcclain Wanda McClain and Tony James Gwendolyn McCoy Charlene McDonald Katherine McDonald Regan McDowall Christine A. McGaffigan Cruz Cynthia and John McGaffigan Jennifer McGaffigan Catherine McGinty James T. McGlowan, MD Tracy and Kevin McGovern Yolanda McLean

Jana Milton Kurtis Milton Chris Minerd Mark Minister Naomi and Frank Minter Myechia Minter-Jordan, MD and Larry Jordan MIT Museum Lois and Doug Mizzi Nazila Mohammadi Gael Moncoeur Joan and Peter Mongeau Diane Monteiro Marianne Moore Cheron Morris

Crystel

Maureen McNamara Fionna McQueen David Meeker, MD C. John Meeske Marlene Melendez Lizeth Menard Jane Mendillo and Ralph Earle, III Nancy Mendis and Paul Mendis, MD Nicholas J. Messuri Liliana Mickle George Migaki Katherine Miles Thaddeus Miles Arleen Miller Frances Miller

Debra Morris Gregory Morris Gary Morton Karen Morton Grooms Monroe Moseley Angela Motley and Keith Motley, PhD Scott J. Mueller Brennan Mullin Peter A. Mullin Margo and Michael Munn Deborah Munroe Noonan Memorial Fund Joseph P. Murphy Murray Family Charitable Foundation

Rick Musiol, Jr. Lorena Musto Pisano Larry and Leslie Myatt Gowri Nagaraj James L. Nager, DMD National Grid National Grid Foundation Navisun, LLC Needham Bank Jordana S. Needle Daphne Negron Denise Nelson New Leaf Flores Newburyport High School J. Paul Newman Dan Ng Arden Nguyen Victoria and Georgiy Nikitina Sharifah Niles-Lane Northeast Energy and Commerce Association, Inc. Adaora Nwachukwu Deirdre O’Brien Lauren O’Brien Gail Ockerbloom and Jeff Selberg Carol A. O’Connell Courtney O’Connor Lola Odufuye Off Their Plate Holly Oh, MD and Bob Park Edward Okali Jenni Olson Olympus Corporation of the Americas Karen Ong Onyx Spectrum Technology Tiffany Ormon John O’Rourke Mary Osorio Joanna Packer Robert Page Christine Palermo Panera Bread Nancy E. Papp Delphine Parilla Matthew Parker Laurie Parrish The Dimock Center

19

Sherizan & Son

Nadia Parthun Partners HealthCare System, Inc. Purvi Patel Stephanie Patel Lenka Patten Lisa and Stuart Patterson Terrell Patterson PayPal Giving Fund Peabody Companies Marie Pearson Jen Pehr and Jon Adam Ross Amanda Pelcher People’s United Bank Shelanda Perez

20

Patricia Pergola-Rivers and Robert Rivers Barbara Peskin Celeste E. Peters Peter G. Peterson Foundation Deloris Pettis Niny Phommachanh Betsy Piard Leonard Picot Allison Picott and Michael Goldstein Catherine and Bo Piela Madeline Piela Meredith Piela Alex Pierpont

2020 ANNUAL REPORT

Nichole Pike Kathryn C. Pinch Dannielle Pinson Dorothy Pizzella Peter Plaehn Planning for Good Polcari’s Coffee Susan and Steven Pollock Courtney Poole Kira Poplowski Jurgena Poreci Marion Powell Elizabeth and Robert Pozen Rachel Preiss Francine Price Cornelius Prioleau Procure Hope Project Bread Andrew Prunk Delanie Pryor Mary Pullo Kathryn Quilop Elaine J. Quinlan Patti Quinn Carmen Quinonez Peter Quirk R.P.F. Security Associates, Inc. R3VIVE Fitness Adrienne Rabkin and Mitchell Rabkin, MD Alec Rader Radiant Yoga Rafi Nova Taylor Raftery Kristin Ramirez Leah Randolph Toby Raybould Raytheon Company Red Sox Foundation Felisha Redish Reebok Foundation Marcy Reed Regina Pizzeria Janice E. Reid Sharon Reilly and Robert Cohen Related Beal, LLC Mauryanne Remondini Shannon Resetich

Revolution Community Yoga Mercedes Reyes Rhythm Pharmaceuticals Nicole A. Rice Venice Rice-Bell Rachel Richter M. Alyne Ricker Eileen Riley Annelise Rittberg Joan Rivelli Marcus Rivera RIZE Massachusetts Valerie Roberson, PhD Barbara and Peter Roberts Beth Roberts Eileen Roberts Kathleen Roberts and Christopher Grace Christina N. Robinson Donna Robinson Frances Robinson Shirley and Eunice Robinson Tatiana Roc Rockland Trust Timothy Rodgers Christine Rose Jean Rose Nancy and Thomas Rose Julie Rosen and Gary Belowich Nathan Rosen Stewart Rosen Brooke Rosenbauer Deborah Rosenblatt Miriam and Howie Rosenblatt Raquel Rosenblatt and Leon Bethune Evelyn Ross Marcia Ross Dylan Rothganger Prerana Rout Peter Roveto Denise Royer Annie Russell Jeffrey Saffitz Salient Health Solutions Elizabeth Saltonstall Thomas Samoluk James Samuel

Marlene Sanchez Linette Sanders Maribel Sandoski Rabbi Ma’ayan and Rick Sands Sanofi Genzyme Raymund Santa Elena Cristina Santos Philippe Sauvage Elizabeth Saville and Alec Rader Belinda Sayles David Scanlon, PhD Jonathan Schulman Diane Scott Pamela C. Scott Simone Scott and David Walker Tara and Dean Seavers Ben Seessel Audrey and Paul Sefakis Darryl S. Settles Ayele Shakur Risa Shames Deb Shapiro Todd Shapiro, MD Klare E. Shaw and Leo E. Moss Lyn She and Parry Wu Mary Kate Shea Judith and Joseph Sheehan W. Jack Sheehan Lisa Shepard Helen Shik Michelle Shinnick Margaret Shirley, MD William Sibold Barbara Sicuso Shelby Sih Sandy and Rob Silk Jon Silvan Martha Simmons, MS and Martin Terzian Juanita Simms Marla Simon Lee Sinai and Allen Sinai, PhD David A. Singer Sunder Singhani Cheryl Singleton Sonja Singleton Brian Skahan Kanika Skeete

Robert Skeffington Nikole and Dragan Skoko Hazel Small Karen Smith Kahrl and Benjamin Kahrl Lawrence R. Smith Lois Smith Richard and Susan Smith Family Foundation Shanique Smith Alex Sniffen Jennifer Snowhite Josephine Sofia Soleil Soles4Souls Rochelle Solomon SonaGuard Maybeth and Edward Sonn Becky Sorrentino Bryan Spence Rachel and Marc Spooner Nancy and Jim Stager The Charles Stark Draper Laboratory, Inc. James Stark State Street Corporation Frank Stegmeier, PhD Mary Lyn Stein Sylvia Stevens-Edouard Charles Stewart Donna Stewartson Stop & Shop Companies Storytime Crafts, Inc. Scott Stover Sandra Stratford, MD and Oscar Malcolm Rebecca Strauss Matthew J. & Gilda F. Strazzula Foundation Judy Suen Suffolk County District Attorney Frank Sullivan Tom Sullivan Tom F. Sullivan Mark Sutton Erika Swan Don Swanson Samuel Sweetin

Elizabeth Symolon David S. Szabo Gyongyi Szabo, MD Katie Szymczak Amy Tan Margot Tang, MD and Michael Tang, MD Donald Tavares Lisa and George Taylor Tedy’s Team Dion Teesdale Temple Beth Elohim Shalini A. Tendulkar, ScD, ScM Darci Teobaldi Michael Terlalis Anthony Teta Edward Texeria

Robert A. Torres Lonise and Mark Touhey Jonathan Towslee Michael Travis Patricia Trebino Trefler Foundation Tremont Strategies Group Trethewey Brothers, Inc. TRILLFIT Rebecca Troisi Teri and Lloyd Trotter Trotula Foundation John Trzupek, PhD Tufts Health Plan Tufts Health Plan Foundation Paige Tullie UBS

“ It’s not only help for kids, it’s help for adults as well. They have a lot of resources, and the staff is willing to help any parent with whatever they need. I would definitely recommend Dimock to anybody. All of my kids have grown from Dimock.”

Sherizan Foundations for Learning Parent

Kecia Thelemann Thermo Fisher Scientific The Think of Michael Foundation Anya and Corey Thomas Janice Thomas Queen Thompson Thousand Value Limited Kevin Thurber Jeanne Tift Timberline Construction Company Raymond M. Timpanelli Vincent Timpanelli TJX Companies, Inc. Deniz Toksoz Exley Alan Torres Nadia Torres

Glenda Uffer Gretchen T. Underwood United Healthcare Services Utile, Inc. Lorraine Valentine Nancy and Kent Van Zant Deborah Varrs Jennifer Vasterling Steve Vaz Abrahan Vega Trudi Veldman Maita M. Vert Crocker Lorella Vettori Viga Italian Eatery and Caterer Nina Villalba Todd Vincent Vistaprint USA

Voya Foundation Cynthia and Ken Wagner Eileen Wagner Mark Wahlberg Youth Foundation, Inc. Judith Walcott Felicia Waldron Sandra Waldron The Waldwin Group, Inc. Ronald Walker Stuart T. Walker Stephen Wall Stuart Wall Karen Wallace Declan Walmsley Suzanne Walmsley Jaclyn Walsh Theresa Washington Rick Waywood Ashley Webb Colleary and Paul Colleary Virginia Weeks Jill Wegenstein Barbara Weinstein Alan Weiss Wellesley Community Children’s Center Wellness in Motion Chris Wells Sueann West Keith Wexelblatt, Esq. Kevin Whalen Kim Whaley Carolyn White Kathy White Joan Whiteley Wild Acre and Mental Health Solutions Bennie and Flash Wiley Maurice Wilkey Madeline R. Willer and Zack DeClerck Janelle Williams Oneeka Williams, MD and Charles Anderson, MD Reginauld Williams Hannah Williamson Victoria Willingham Romina and Gregory Wilmot

Annette Wilson Dewana Wilson Susan Wilson Helene Winn WinnCompanies Benjamin Witham Jane Wolfson Women in Development Women in E-Discovery Ann and Hamilton Wood Carol Wool Dreyer, MD and Herbert Dreyer, MD Henry Workman World Children’s Initiative Brian Worrell Chris Worrell Ann Wortman LaWanda Woumnm Nannette and Cartrelle Wright Paula L. Wright Chi Chi Wu and Andrew Leong Shailashree Yabannavar Hung-Hsin Yang Yawkey Foundation Janis Yee Melissa Yee Katherine Yenrick YMCA of Greater Boston Selvadura Yogendran Sameh Youssef Youth Enrichment Services Catherine Zaker Charles Ziegenbein Michael F. Zito Zoo New England

The Dimock Center

21

FY2020 Financial Statement COMBINED STATEMENT OF FINANCIAL POSITION

COMBINED STATEMENT OF ACTIVITIES

ASSETS Current Assets Property, Plant, and Equipment Other Assets

17,341 38,533 14,033

Total Assets

69,907

OPERATING REVENUES Grants & Contracts Net Patient Services Revenue Pharmacy Revenue Contributions & Event Revenue In-Kind Goods & Services Rental & Other Income

LIABILITIES & NET ASSETS Current Liabilities Other Liabilities

17,852 18,152 3,214 5,447 633 971

Total Operating Revenues

46,269

9,371 26,124

Total Liabilities

35,495

Net Assets

34,412

Total Liabilities & Net Assets

69,907

OPERATING EXPENSES Health Services & Community Care (HIV) 19,032 Behavioral Health 16,135 Child & Family Development 9,057 Adult Education Services 105 The Support Group 544 Total Operating Expenses

44,873

Changes in Net Assets from Operations 1,396

JOBS & ECONOMY DATA

This information is excerpted from the Financial Statements for Fiscal Year 2020 (July 1, 2019 - June 30, 2020), which is available upon request from The Dimock Center. All dollar amounts are in thousands.

22

500+ Staff employed

by Dimock

2020 ANNUAL REPORT

43,100,000

$

Operating Budget

0 Staff laid off due to pandemic

Operating Expenses by Program

The Support Corp

Health Services & Community (HIV)

1.2

%

42.4%

Adult Education Services

0.2% Behavioral Health

36%

Child & Family Services

20.2%

Operating Revenue by Source

In-Kind Goods & Services

Grants & Contracts

38.6%

1.4% Rental & Other Income

Net Patient Services Revenue

2.1%

39.2%

Pharmacy Revenue

6.9% Contributions & Event Revenue

11.8%

The Dimock Center

23

PEOPLE BY RACE & ETHNICITY

PEOPLE BY ZIP CODE

7.05% 15.33% 12.21%

5.38% 5.13%

34.63% 8.77%

4.66%

1.60% 0.39% 0.19% 0.18%

42.03%

29.71% 32.74%

Hispanic or Latino

More than One Race

Roxbury

Black or African American

Asian

Other Zip Codes

White

American Indian or Alaska Native

Dorchester

Unreported

Native Hawaiian or Other Pacific Islander

Jamaica Plain

TYPES OF INSURANCE

17.19%

8.87% 6.36% 4.2%

63.37%

Medicaid Private Insurance

None/Uninsured Other Public

Medicare

24

2020 ANNUAL REPORT

Hyde Park Mattapan Roslindale

I've been a patient at Dimock since the ’80s. I've been to the Health Center. I've done Behavioral Health, and I've been in the Detox before. When I started seeing my current therapist, Olivia, that was the first time I was totally consistent about taking care of my behavioral health. I finally accepted that I had mental health issues, and that the drugs were just a symptom. Olivia hears me, and she doesn't judge me. She holds me accountable, and I'm grateful for that. I’m also grateful Dimock was there to meet me where I was at and support me when I was finally ready to seek help for my mental health.

I know now that who I was does not dictate who I am today.”

Leondra Dimock Patient

The Dimock Center

25

Eliminating Barriers to Care through Dimock’s Integrated Model Dimock’s model integrates medical, behavioral health, and substance use disorder services into one primary care clinic.

“In our integrated behavioral health setting, primary care physicians and behavioral health clinicians work together to improve patient experience and eliminate barriers to care,” says Dr. Nandini Sengupta, Dimock’s incoming Chief Medical Officer.

Behavioral Health Integration has enabled Dimock to hire more clinicians, serve more patients, reduce wait times, minimize stigma, and improve provider satisfaction.

“I feel really fortunate to be in this setting, where we have an understanding that when someone comes in through the door, we’re going to think about all aspects of their care,” says Claudia Rizzo, LCSW, Dimock Adult Medicine Access Therapist.

“I don’t think that a lot of places have this kind of robust support.”

Claudia is often the first person a patient sees—or hears on the phone—when they seek behavioral health services at Dimock.

“I’m on a team of incredible therapists and primary care staff. While I view myself as the one that’s trying to think about where to guide this person in our system, it really would be nothing without being able to connect them to our other therapists or psychiatrists.”

During the pandemic, says Claudia, this model of care became more vital than ever. “There were a lot more people that were reaching out for support, specifically around feeling isolated, feeling disconnected, feeling really anxious.”

Integrating Behavioral Health with Primary Care:

Improves mental & physical health outcomes

Eliminates barriers to care & reduces stigma

Reduces wait times & improves patient experiences

Improves our providers’ satisfaction & decreases burnout 26

2020 ANNUAL REPORT

20% INCREASE IN DIMOCK PEDIATRIC & ADULT BEHAVIORAL HEALTH VISITS IN 2020

As the pandemic took an emotional and social toll, it also took an economic one, further exacerbating existing stressors for many of our patients.

“We are seeing people who are struggling more and more with issues like unemployment and underemployment, poverty, housing instability, food insecurity, and lack of access to childcare, which cause significant emotional and mental distress,” says Olivia Amadon, LICSW, Dimock’s Adult Medicine Behavioral Health & OARS Program Manager.

In 2020, Dimock’s Behavioral Health Services programs saw a near 20% increase in the number of visits, as we met the growing need for mental health support.

Claudia thanks telehealth services for Dimock’s ability to see more patients.

“We were able to reach a lot more people, because we eliminated barriers to getting here, like transportation, childcare, or taking time off from work, because we had the opportunity to do telehealth. We had this opportunity to meet people where they were. In a really challenging, trying time, more people were willing to reach out for support— and that support was there.”

“ As an African American male, mental health is never really taken seriously within my community, so being able to talk with someone to get the additional support I needed has had a huge impact on my life. Even during COVID-19, I still have the ability to talk and continue on [my mental health program]. I don’t have to navigate through this alone.”

Jordan Dimock Behavioral Health and Primary Care Patient

The Dimock Center

27

The Dimock Center Leadership

Dimock Community Foundation Board Members

Charles Anderson, MD, MPH, MBA President and Chief Executive Officer Maia Betts, MSW Assistant Vice President of Behavioral Health

CHAIR EMERITUS Fletcher (Flash) Wiley Chairman and CEO, The Centaurus Group, LLC

Yariela Brandao-Prosser, MS-HRM, MBA, SPHR, SHRM-CP, CCA Vice President of Human Resources

CHAIR Robert Rivers Chairman and CEO, Eastern Bank

Peter Gerondeau Executive Vice President and Chief Financial Officer

VICE CHAIR Arlene Fortunato Senior Vice President of Advancement, Greater Boston Food Bank

Susan McBride Director of Finance Holly Oh, MD Chief Medical Officer Stephen O’Halloran Chief Information Officer Raquel Rosenblatt Chief Development Officer Nandini Sengupta, MD Medical Director of Health Services Lynne Sheridan Vice President of Child and Family Services Michael Tang, MD, MBA Chief Behavioral Health Officer

VICE CHAIR Juan F. Lopera Chief Diversity, Equity and Inclusion Officer, Beth Israel Lahey Health ASSISTANT TREASURER Bruce H. Figueroa National Leader, Non Profit Banking, People’s United Bank

Paul E. Mendis, MD Corporate and Community Leader Peter J. Mongeau Corporate and Community Leader Stuart R. Patterson President, PLC Advisors, LLC Peter Roberts Venture Partner, Converge Venture Partners Phillipe Sauvage Chief Financial Officer, Sanofi Genzyme Tara Seavers Corporate and Community Leader Peter Shorett Chief Integration Officer, Beth Israel Lahey Health

Jayne Carvelli-Sheehan, MSN, RN, CS Senior Vice President, MSK Network Development, Beth Israel Lahey Health

David Walker Senior Vice President, Portfolio Manager, U.S. Trust

Richard Karoff Senior Registered Client Service Associate, Pinnacle Financial Advisors Melissa M. MacDonnell President, Liberty Mutual Foundation; Vice President, Liberty Mutual Insurance, Liberty Mutual William MacKenzie Corporate and Community Leader George MacNaught Senior Vice President and Director of Stores, Home Goods, The TJX Companies, Inc.

2020 ANNUAL REPORT

David Meeker, MD President and CEO, Rhythm Pharmaceuticals, Inc.

ASSISTANT TREASURER Hamilton H. Wood, Jr. Corporate and Community Leader

Daniel Ginsburg Founder, DG HealthCare Associates

28

Wanda McClain Corporate and Community Leader

Dimock Community Services Board CHAIR Dianne McCarthy, Esq. General Counsel, Center for Health Information Analysis VICE CHAIR Ryan Boxill, PhD, MBA Chief Behavioral Health Officer, Boston Medical Center VICE CHAIR Karen Baroody Partner and Managing Director, Education Resource Strategies Carole Charnow President and CEO, Boston Children’s Museum

Robert J. Credle Director of Community Programs, Urban Edge Housing Corporation Carroy "Cuf" U. Ferguson, PhD Professor, College of Public and Community Service, UMass Boston Greg Haig Founder and CEO, Up2ventures Inc

The Dimock Center’s President’s Council CO-CHAIR Bennie Wiley

Nicole Jackson Leslie

CO-CHAIR Flash Wiley

Luba Levin

Zamawa Arenas Chet Atkins Marc Backon

Peter J. Mongeau Corporate and Community Leader

David Barash, MD

David S. Szabo Partner, Locke Lord LLP

Adrienne R. Benton

Jeff Bellows Patrick Cahill Vanessa Calderon-Rosado, PhD Lennox Chase, Esq. Mo Cowan

Dimock Health Services Board CHAIR Michael Kincade Communication and Outreach Coordinator, Massachusetts Alzheimer’s Disease Research Center, Massachusetts General Hospital VICE CHAIR Jayne Carvelli-Sheehan, MSN, RN, CS Senior Vice President, MSK Network Development, Beth Israel Lahey Health Barbara Couzens Community Health and Patient Advocate, Carney Hospital

Thomas Croswell Kevin DaSilva

Doris Gordon Community Leader

Herby Duverné

Vernessa Link-Onyeagoro Community Leader

Deborah Elam

Beverly Edgehill, PhD

Wendell J. Knox, Sr. Joy Lucas Nakia Maddox-Eubanks Oscar Malcolm Sandra Manzella Travis A. McCready Thaddeus Miles Quincy Miller Myechia Minter-Jordan, MD Michael Munn Femi Obi Nicole Obi Allison Picott Alex Pierpont Barbara E. Roberts Mimi Segel Darryl S. Settles

Cochise Pearson Founder and CEO, Ivy Scholars Success

Pamela D. Everhart, Esq.

Aisha Porcher Murphy Community Leader

John Fish

Martha Simmons, EdM, MS, EdM CCC/SLP

Eunice (Robbie) Robinson Community Leader

Lawrence K. Fish

Barry R. Sloane

Ruth Ellen Fitch, Esq.

Linda Sloane Kay

James Frates

Rebekah Splaine Salwasser

Bernard Fulp

Scott Squillace, Esq.

Carol B. Fulp

Sylvia Stevens-Edouard

Yvonne Garcia

Sandra Stratford, MD

Patrick Gilligan

Joseph Surette

Anne Giovanoni, Esq.

Yvonne Tang

Michael Goldstein

Corey Thomas

McComma “Mac” Grayson

Clayton Turnbull

Tom Grilk

Kenn Turner

Paul Grogan

Reginauld Williams

Annie Russell Community Leader

Joseph A. Feaster, Jr. Darryl Fess

Greg A. Shell Michelle Shell

Jim Hirsch

The Dimock Center

29

The Dimock Center is honored to be one of the Red Sox Foundation’s cornerstone programs, and we are incredibly grateful for the wide range of support we receive each year.

Even during the pandemic, the Red Sox Foundation found creative ways to support both Dimock patients and staff. The Red Sox Foundation made generous financial contributions to meet the urgent needs of our community caused by the pandemic; volunteered to help run our new emergency food distribution; invited Dimock’s health care heroes to attend Red Sox games, first via hilarious fan cutouts, and then virtually via the NESN Fan Cast on Opening Day; and included Dimock CEO, Dr. Charles Anderson in the Foundation Friday segment of the NESN pregame show. We applaud the Red Sox Foundation for their commitment to helping to break down barriers to care and ensure that those who need help the most receive the care and support they need. We are so pleased to have the Red Sox Foundation as part of The Dimock Family.

30

2020 ANNUAL REPORT

Gifts of all shapes and sizes When the COVID-19 pandemic hit in spring 2020, not only did we receive generous philanthropic support through our Emergency Fund, we also received a wide range of thoughtful and creative inkind gifts. Your generous support provided hand-sewn face masks, toys and books for children, a Little Free Library, hygiene kits, baby care essentials, winter coats, gift cards, meals for our healthcare heroes, and much more for Dimock patients and families in need.

Our Dimock community is so incredibly grateful for your outpouring of love and support during this very challenging time.

Holiday Drive 1.

Specially wrapped holiday gifts donated by generous TJX employees to patients in our residential recovery programs

2.

Holiday toys and clothing donated by the Greek Orthodox Cathedral

3.

Holiday gift bags for Dimock Detox residents given by our friends at Reebok and John Hancock

Little Free Library at Dimock 4.

Dr. Anderson with Lisa Vergara of Storytime Crafts and Lennox Chase, who helped the Wagner family find a home for the new library

Ruth Kelley Ummi’s House Literacy Corner 5.

1 2

4

Children’s furniture set and books for the Literacy Corner at Ruth Kelley Ummi’s House stabilization program, donated by Storytime Crafts

Reebok Soles4Souls

3

5

6.

Dimock healthcare heroes are all smiles as they receive sneakers from Reebok through the Soles4Souls program

Face Masks

7

7.

Dimock’s Chief Development Officer Raquel Rosenblatt wears a mask designed and donated by Rafi Nova founders Marissa and Adam Goldstein

8.

Dr. Holly Oh hands out Reebok face masks at the COVID-19 testing site

6

Food for Staff 9.

Mike Garafalo from the John Flowers recovery home enjoys a lunch donated

by Viga Catering

10. Dimock staff enjoy delicious meals donated by Benjamin Kahrl and Dr. Julia Kahrl 11.

8 13

9

10

12

11

Dimock nurses enjoy a pick-me-up with coffee and donuts from The Waldwin Group

Gifts for Kids 12. Baby essentials for Dimock families donated by the Red Sox Foundation 13. Karina Arias, LICSW, with a weighted blanket donated for a Dimock pediatric patient 31

55 Dimock Street, Roxbury, MA 02119 617.442.8800 | www.dimock.org @thedimockcenter

In affiliation with our Principal Network Affiliate:

Additional Partners: