DJ Stringer – Property Management Made Simple – fees & charges schedule

Q uality

PROPE RT Y M A N AGEMEN T Made simple

Statistics

STATISTIC S you can expect

7 31 100% 78:1 99%

AVERAGE “DAYS ON THE MARKET” TO SECURE A QUALITY TENANT.

AVERAGE NUMBER LEASED EACH MONTH.

CLIENTS WHO RECEIVE ANNUAL RENT REVIEWS.

STAFF TO PROPERTY MANAGEMENT RATIO.

OCCUPANCY RATES.

97%

PERCENTAGE OF TENANTS THAT PAY THEIR RENT ON TIME.

81%

PERCENTAGE OF TENANTS ON FIXED TERM LEASE.

When you demand optimum rent & peace of mind, you cannot afford to have your investment property managed anywhere else.

T HE BEST CHOICE to protect your investment LEADING THE MARKET IN INVESTMENT PROPERTY MANAGEMENT At DJ Stringer, we pride ourselves on being the market leader in managing investment properties. Serving over 2,200 property owners and tenants, we provide essential investment advice to private individuals, corporations, and international clients.

As a proud member of both the REIQ and REINSW, we adhere to the highest industry standards.

Our team-oriented management structure ensures comprehensive care for every aspect to the management of your property: •

Leasing Consultants: Full-time specialists available six days a week with extended summer hours.

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Portfolio Property Managers: Experienced professionals managing properties in both QLD and NSW.

DJ Stringer will optimise your investment return and provide a stable plan, giving you peace of mind. Engaging qualified property managers is essential to protect your investment and achieve optimal returns for both landlords and tenants. Our task-oriented team ensures each member impacts your property's management while offering comprehensive portfolio services.

We offer a free, accurate rental assessment to determine the achievable rent based on current market conditions. We prioritise selecting the right tenant and achieving the best possible rent. Our cutting-edge procedures ensure effective property management and we keep you informed throughout the tenancy.

By joining DJ Stringer Property Services, you will receive free consulting for any real estate needs, including:

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Investment Advisors and Business Development Officers

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Creative & Marketing Department:

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Property appraisals

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Holiday and Short-Term Rentals

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Feasibility for development

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Financial Administrators

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Buying and selling advice

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Office Management

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Sales and Commercial Divisions

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And much more

About us

W H Y D J ST RINGE R? About us YOUR SOUTHERN GOLD COAST AND NORTHERN NSW SPECIALISTS DJ Stringer Property Services is the largest independent property group servicing the Southern Gold Coast and Northern NSW regions providing consultancy solutions for all disciplines.

From its humble beginnings at Kirra beach in 2001, principals David and Tammy Stringer have established a business built on reputation and success, providing consultancy and associated property services for every real estate discipline.

DJ Stringer Property Services now employs around 30 staff from its magnificent 600m2 dual level Corporate Head office situated in the bustling main street of Coolangatta.

Therefore, there is no better place to showcase your property & or real estate project.

Their management and rental portfolio accommodates the residential & commercial needs for over 2,200 landlords and tenants.

DJ Stringer Property Services has recently been awarded as one of the top 5 Rental Agencies on the Gold Coast & Tweed Heads and ranked within the top 100 in Australia, which is a true testament of its commitment & professionalism.

the home of Real Estate | Est. 2001

2026

2025

2024

2023

2022

2021

Bilinga Coolangatta Tweed Heads

Bilinga Tweed Heads

Bilinga

Recognised as industry leaders by our valued landlords and tenants

The team

T E RRI W HIT NE Y BUSINESS DEVELOPMENT MANAGER

Terri Whitney is a highly motivated and trusted Business Development Manager for our large Property Management Department who possesses several years of experience in Property Management, Marketing & Leasing.

Terri has strong communication and interpersonal skills with extensive knowledge of legislative requirements & market trends across all Southern Gold Coast & Northern NSW regions.

Terri provides property investors with confidence by providing quality of service and advice on preparation of property, together with marketing recommendations, that will ultimately secure you a sound tenant at optimum rent.

You will feel at ease with Terri’s professionalism and happy nature whilst creating a long and loyal working relationship.

Terri | 0491 644 897 or terri@djstringer.com.au

We understand selecting the right real estate company to successfully manage is one of the most important decisions you'll likely ever make.

OUR T E A M when experience counts

Tammy Stringer

Company Manager 0418 778 426 tammy@djstringer.com.au

Susie Hine

Property Manager 0409 666 973 susie.hine@djstringer.com.au

Terri Whitney

Business Development 0491 644 897 terri@djstringer.com.au

Gianetta Cooper

Property Manager 0407 462 802 gianetta@djstringer.com.au

Sam Peattie

Property Manager 0436 123 755 samuel@djstringer.com.au

Leah Papworth

Leasing Consultant 0417 577 160 leah@djstringer.com.au

Julie Norris

Property Manager 0400 957 527 julie@djstringer.com.au

Jen Daniels

Property Management Admin (07) 5599 5222 jennifer@djstringer.com.au

We are here to help you be confident to leave it in the hands of professionals.

Jean Vizer

Property Manager 0439 393 882 jean@djstringer.com.au

Emma Philp

Property Management Admin (07) 5599 5222 emma@djstringer.com.au

Communication excellence

W H AT W E D O for you EXPERT ADVICE TO MAXIMISE RETURNS •

Personal property inspections

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Honest and accurate rental assessments

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Tips on preparing your property for occupying to include all legislative requirements

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Expertise on the current rental market and trends

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Latest technology and state of the art prospective tenant inspection program

CUSTOM MARKETING CAMPAIGNS Premiere listing on realestate.com.au and domain.com.au

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Signage

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Social Media

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Weekend viewings available

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Office Brochures

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Experienced & specialised leasing team

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Photos

Huge office front exposure – Coolangatta CBD

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RIGOROUS TENANT SCREENING

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Detailed application format with photo ID • requirement • T.I.C.A. database checks

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Financial assessment

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Employment and income verification

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100 point proof of identity requirements Personal references and emergency contact requirements

KE Y P OIN TS of difference CUSTOMISED strategic investment planning.

EXCELLENT communication and continuous informative updates.

ONGOING risk management assessments.

COMPREHENSIVE approach to all areas of property management.

PRE-VACATE inspections.

PERSONALISED APPROACH to Property management by way of portfolio management.

DETAILED feedback and routine inspection reports with colour photos.

LATEST TECHNOLOGY and state of the art prospective tenant inspection program.

CONTINUAL implementation of latest legislation requirements.

ZERO ARREARS tolerance.

We service local, interstate and international property owners as well as providing a friendly service to our tenants.

Making it easy for you

PRO CES S to find a tenant THE RIGHT AGENT A professional, informed market analysis and appraisal

YOUR OPTIONS Agreement and getting property ready for tenancy

MARKETING Putting your property forward in the best light

OPEN HOMES Inviting potential tenants to inspect and submit application

CAREFUL VETTING Processing applications to find the best tenant

LIAISING WITH YOU Presenting applications and providing your options

INFORM YOUR TENANT Providing the care that your tenant seeks

COMPLETE DOCUMENTATION We cross the 'T's" and dot the i's ensuring compliance

WELCOME TENANTS Finalise lease ensuring all know their rights and obligations

KEEP YOU UPDATED We pride ourselves of providing regular updates

DJ Stringer Property Management is considered the best choice for the management of your investment property.

ME TICULOUS preparation of all documentation WE TAKE EXTRA PRIDE IN PAYING ATTENTION TO THE DETAILS •

Preparation/execution of Entry and Exit Condition Reports

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Emergency maintenance procedures / contractors in place

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Comprehensive routine inspection reports supported with photos

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Timely rent collection (exercising zero arrears tolerance)

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Carry out pre-vacate inspections, providing cleaning suggestions

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Annual rent reviews & lease renewals

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Informative sign up process to include education on responsibilities of tenants

Co-ordination of maintenance as per owners instructions

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Collection and lodging of bond to Rental Bond Board / RTA

Ongoing risk management assessments

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Prompt and diligent processing of tasks during the tenancy

Invoicing for water consumption (where applicable)

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Prompt payment of all accounts

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Excellent communication and continuous informative updates

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Disbursement of rental funds at mid and / or 1st business day of month

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Detailed owner reports, emails and correspondence

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Email end of month statements and financial year statements

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Prompt action on maintenance / communication on general maintenance

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Tribunal representation if required

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Arranging landlord insurance

Competitive

F EE S CHEDUL E As at July 2024

7.5%

Management / Rent collection fee

1 W E E KS RE N T

Letting fee Routine inspections

C O MPL IME N TA RY

Maintenance Fee

C O MPL IME N TA RY

Statement / Administration fee

$ 2 PE R W E E K

Lease renewal fee and rent review

$5 0

Financial year statement

$30

Advertising costs

$14 0

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Includes; signage if permitted, rental publication and office open 6 days a week.

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High powered “Premiere” listing on realestate.com.au

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As well as feature listing on the following websites; www.djstringer.com.au www.domain.com.au www.homehound.com.au www.rent.com.au www.thehomepage.com.au www.homely.com.au www.allhomes.com.au

Professional Photos

* the above fees attract 10% GST

AT C O S T

T EN A N T CA LCUL ATOR who's ready to rent your property?

Online calculator Describe your property and we'll reveal how many potential tenants we have waiting that match your description Input information such as: Property type Bedrooms Asking rent Suburbs and postcodes Scan in code below to access calculator.

https://app.inspectrealestate.com.au/IREBDM/ExternalPages/TenantCalculator. aspx?AgencyName=DJStringer

We guarantee that we will deliver you a better net return for your investment property.

Preparing for Tenancy

RECOMMENDATIONS to prepare your property LEGISLATIVE REQUIREMENTS AND OTHER IMPORTANT STEPS TO ENSURE THE SMOOTH TRANSITION OF YOUR NEW TENANT Cleaning - The premises and inclusions are to be professionally cleaned including carpets, windows and tracks. Plan for a ‘pre-Tenant’ clean 4 days before a new tenancy begins. See checklist over page Lawns and Gardens - Arrange for lawns and gardens to be trimmed and maintained regularly until Tenant commences lease with a final weed, mow and tidy 4 days prior to tenancy. Untidy lawns/gardens do not attract Tenants.

Building standards - The property is to comply with local and state authority building regulations ensuring the property is safe and secure with special attention to balconies & railings.

Windows and doors - All windows and doors including cupboard doors open and close easily.

Locks and Keys - All locks are secure and operate effectively with keys provided for each and every lock.

Sets of Keys - Three full sets of keys are required (additional entry sets if there are 3 or more tenants).

Security keys – Three copies of all

security keys - Body Corporate will require authority from you (the owner) to issue additional copies required.

Remotes/ Fobs - Where there is a garage or entry access that has remote or security access we require a garage remote for each car space provided and/or each approved tenant.

Pest control recommended for all new tenancies.

Rubbish and accumulated items in and around the property to be disposed of.

Bins to be emptied and clean.

Safety switch and smoke alarms All houses and units must comply with smoke alarm and safety switch regulations. (relevant States fact sheets available).

By Laws – a copy of bylaws are to be provided to the Managing Agent and details of the Body Corporate Managers name and email address provided – applies to units and townhouses only Blinds and Vertical Cords comply with legislation (cords are fixed to wall with no hanging loops)

Recommendations are the key to a trouble free tenancy, ensuring longevity of your tenant.

Redirect and Cancel services - If it is your own home being rented out, then we suggest the following: Re-direct mail via Australia Post;

Notify the Council of your forwarding address for Rates Notices if you have not instructed our Agency to pay the rates on your behalf;

Notify Energex, gas, phone and other utility companies to finalise accounts if applicable, and provide your forwarding address details;

Notify your Insurance Company and Mortgagee Holder of the change of occupancy status; Water Consumption - The tenancy agreement between a landlord and a tenant will state who is responsible for water consumption charges. Landlords are allowed to pass on the full water consumption charges to tenants provided all the minimum criteria have been met.

(Relevant state factsheets available).

Pool regulations - If your Property has a pool, ensure it meets current Government Regulations in regards to fencing, CPR signage and water consumption/use.

The Pool Owner must provide the agent with a current certificate of compliance which forms part of the tenancy and an agreement on future maintenance of the pool agreed upon. Tips for maintaining the pool and or company you have used to service the pool is helpful.

Gas - If there is a gas supply to the property – notify agent of source of supply and current arrangement.

Maintenance –All maintenance is attended to prior to tenancy commencing.

Efficient response to maintenance requests during the tenancy also assists us with maintaining the value of your investment.

Landlord Protection Insurance. Whilst rental reference checks are completed as thoroughly as lawfully allowed, we cannot predict or know a Tenant’s future.

Ability to meet their tenancy obligations can be affected eg in event of death or long illness, loss of job, relationship split etc. (We are not licensed or authorised to provide advice on landlord protection products) Brochures are available.

Building and Contents Insurance for your Property’s fittings and fixtures may be included with your Property insurances or incorporated in a Landlord Protection policy. As your Managing Agent we require that you have Public Liability Insurance for your Property. If your Property is a unit the cover must include the internal unit space.

NOTE: Public Liability under the Building Insurance, taken out by the Body Corporate, only covers the common areas. It does not cover events inside your unit.

Manuals - Provide or leave copies of operating instructions or manuals for appliances or other items which tenants require instructions to use if available.

Include warranties in place.

Light globes - Best practice is to ensure all light bulbs are in place and working allowing us to enforce this standard at the end of the tenancy.

We will discuss and assist you during the marketing and leasing of your property.

Pre tenancy cleaning checklist

ENTRY

BEDROOMS 4/5 + STUDY

FLOOR COVERINGS

Fan

Fan

Carpets vacuumed

Wipe marks off doors & walls

Skirting and power points

Tiles floors mopped

Sweep & mop entrance

Debug light fittings

Remove cobwebs & dirt

Window ledges/tracks/frames

Clean skirtings/power points

Clean glass at entrance

Clean window

Wash walls

Clean verticals/curtains

Wipe down wardrobe runner

Debug light fittings

BEDROOM 1 (MASTER)

Wash marks off walls

Wipe all shelves of cupboard

KITCHEN

Fan

HALL/LINEN CUPBOARD

Window ledges & tracks

Skirting & power points

Sanitize sinks

Clean windows

Debug light fittings

Bench tops

Clean verticals/curtains

Window ledges/tracks/frames

Stainless steel polish

LAUNDRY/GARAGE

Wipe down wardrobe runner

Oven / stove / microwave

Dryer lint removed

Wash marks off walls

Fridge/dishwasher & filter

Clean sink & water hose tap

Clean verticals/curtains

Wipe down cupboard doors

Clean out cupboard

Wash walls/window & ledge

Clean out laundry tub

Fan

Window frame/tracks/frames

Wash all walls of garage

Skirting & power points

Clean verticals/curtains

Remove fresh stains of oil

BEDROOM 2

Debug light fittings

LOUNGE/DINING/FAMILY

BATHROOM

Window ledges/tracks/frames

Fan

Clean bath/sink/shower

Wipe down wardrobe runner

Skirting & power points

Wash marks off walls

Debug light fittings

Clean vanity cupboards/ drawers

Clean verticals/curtains

Window ledges/tracks/frames

Wipe down walls/tiles

Clean Windows

Clean windows/frames

Clean verticals/curtains

Clean curtains/blinds

BEDROOM 3 Fan

TOILET

Clean exhaust fan

Clean walls/cistern/holder

Clean shower screen

Window ledges/tracks/frames

GENERAL

Clean floor/mirror

Wipe down wardrobe runner

Rubbish bins emptied/washed

Wash marks off walls

Lawns mowed/gardens tidied

Water balance report

Clean verticals/curtains

Garden weeded throughout

Remove leaves

Clean all windows inside/out

Empty skimmer box

NBN Box left installed

Pool equipment in clean working order

Skirting & power points Debug light fittings

Leave the property locked & Secure

POOL

Thinking

HOLIDAY REN TA L as an option?

Perhaps your property may be more suitable for holiday letting & or you would like to enjoy using without restriction yourself?

Let us arrange an assessment from our specialised holiday division, simply known as Gold Coast Holiday Homes.

Our holiday letting & management services are performed within the same DJ Stringer Coolangatta main street office.

HOLIDAY LETTING & MANAGEMENT DIVISION OF DJ STRINGER PROPERTY SERVICES www.goldcoastholidayhomes.com.au (07) 5599 2700

@goldcoastholidayhomes

DJ Stringer Property Services is the largest independent property group servicing the Southern Gold Coast and Northern NSW regions.

Testimonials

W H AT YOUR NEIGHB OURS are saying Great commitment to the letting of our property Terri was awesome from start to finish and always available to answer our many questions.

Terri gave honest opinions as to how we could effectively let our unit. We respected her work ethic always willing to have as many viewings as was needed.

Roslyn (Landlord)

Highly Recommended Terri is the most professional property manager we have experienced. Great communication, thorough processes, super helpful and she truly cares about landlords and tenants which makes it a positive transaction for all parties.

Lisa (Landlord)

Very Professional Terri was very professional and knowledgeable.

She found suitable tenants in a short time.

The entrance condition report is very comprehensive.

Robert (Landlord)

We provide friendly and professional service, to our tenants.

TA X TIME CHECKLIST Residential property investor DON'T MISS OUT ON ANY DEDUCTIONS this tax time and maximise your cash flow

INCOME

DEDUCTIONS

Rental Property Summary Report Any other income – payouts, interest etc

DEDUCTIONS Admin expenses Applicable purchase or sales contracts Stationery Accountant/bookkeeping fees Tax Depreciation Schedule fees Property management expenses Advertising Property manager fees Agent Administration costs Insurances Personal insurance premiums Landlord insurance Building/contents Public liability insurance (if not already

included in landlord) Depreciation Depreciation of plant and equipment Capital works report

Bank charges Interest repayments Loan fees Taxes/charges Council rates Water charges Land tax Bank charges Strata Capital improvements Renovations Replaced assets Extensions Repairs Repairs for damage or wear and tear Maintenance Maintenance to protect against deterioration Pest control Garden, lawn, pool care

Testimonials

W H AT YOUR NEIGHB OURS are saying Best of the Best! Professional, knowledgeable and friendly.

Terri was brilliant in her knowledge, professionalism and communication with me in helping me to secure my rental apartment.

Terri continually kept me informed of my application progress and assisted with my many questions. Terri's friendly nature made her very approachable. Experienced, a great communicator and friendly attitude, Terri is the best of the best.

Cheryl (Tenant)

Excellent Attention Given Terri went over and above to get our property rented and did everything in a very professional manner and kept me informed all the way.

Stuart (Landlord)

See more reviews

(07) 5599 5222 | 76 Griffith Street, Coolangatta QLD 4225 | www.djstringer.com.au