http://twitter.com/fcaaonline
THE OFFICIAL NEWSLETTER OF THE FIRST COAST APARTMENT ASSOCIATION
www.fcaaonline.com • September/October 2019
http://facebook.com/FirstCoastApartmentAssociation
Pictures Pages 8-9
FCAA
Pictures Pages 26-27 Page 14
SEPT. 20, 2019 ST. JOHNS GOLF & COUNTRY CLUB
Pictures Pages 28-29
PLUS…
ONLINE PAPERLESS EVICTION PROCESS – Input and Go!
1.800.253.8428
FAX 1.800.367.9038 info@evict.com
EVICT.COM
Serving the Property Management Professional Since 1989 “The hiring of a lawyer is an important decision that should not be based solely on advertising. Before you decide, ask us to send you free written information about our qualifications and experience.” Available by Appointment: 37 N. Orange Avenue, Ste. 500, Orlando, FL 32801 • 17264 San Carlos Blvd., Ste. 308, Fort Myers Beach, FL 33931 – Principal Office
351 NEEDS NEW CARPET. 517 NEEDS A REPAINT. AND 644 NEEDS, WELL, EVERYTHING. ALL YOU NEED IS THIS. We know managing a multifamily community isn’t easy. That’s why we’ve become a trusted partner to so many property managers who demand quality and value. Only Sherwin-Williams offers innovative coatings, flooring, color services, painting equipment and supplies backed by over 3,900 North American stores and 2,200 representatives. So we can help solve your challenges just as quickly as they arise. Call 800-524-5979 to have a representative contact you or visit sherwin-williams.com ©2014 The Sherwin-Williams Company
APARTMENTS
The Sheriff’s Watch – Apartments program is a voluntary partnership between the Jacksonville Sheriff’s Office, property managers, owners, staff and residents. If you are a property manager or owner interested in learning more about this program please call the substation in your area to talk to a Coordinator. Zone 1 (Downtown / Springfield / Eastside): (904) 924-5361 Zone 2 (Arlington / Mayport): (904) 726-5100 Zone 3 (Southside / Mandarin / San Marco): (904) 538-9902 Zone 4 (Riverside / Avondale / Ortega / Westside): (904) 573-3165 Zone 5 (Northwest / New Town / Baldwin): (904) 470-8900 Zone 6 (Northside / San Mateo / Oceanway): (904) 696-4335 Jacksonville Sheriff’s Office 501 E. Bay Street, Jacksonville, FL 32202
OFFICERS APRIL HUDSON, President Highmark Residential KEN FURTAW, President Elect WRH Realty Services, Inc. JODY MAYOR, Secretary/Treasurer Fort Family Investments SHANNON GREGORY, Past President WRH Realty Services, Inc. MELISSA WENGER, Assoc. Vice President Apartments.com
COMMUNITY DIRECTORS JULIA FURBER ResProp Management BETH LAKIN Vera Luxury Living MICHELLE MURPHY MAA SHARON STEFFEN Apartment Management Consultants BRENDA SHERRILL 5 Thousand Town KATIE WRENN WRH Realty Services, Inc.
ASSOCIATE DIRECTORS HOLLY FOX All Pro Roofing & Consulting LLC JASON FROTTEN HD Supply DANNY FUSINATTO House of Floors DUSTIN HAWLEY Knock KEN HILBERT Sherwin-Williams TERRI JEFFRIES Cutting Edge Carpet BEN ZEIGLER Sweetwater Restoration
MAINTENANCE LIAISON KRIS MILLERSCHONE Lakeside
NEXTGEN LIAISON CAMY BERMUDEZ Alaqua Rental Community
DIRECTORS EMERITUS DARLA ERDELYI Giglio Signs DALE PRITCHARD A Greener Image JOHN GRAY Restore24 JILL WRIGHT Villages of Baymeadows STEVE THOMAS Maintenance Supply Headquarters ERIN TRIAY JEFF JACKSON Sherwin-Williams BRIAN DAVIES WRH Realty Services, Inc. KELLIE JACKSON Highmark Residential
FCAA STAFF LINDSEY McCLAIN Executive Vice President TAYLOR TUCKER Director of Special Events CORY LUSTER Director of Education and Membership
CoastLINES 6 6 8 10 12 14 17 22 23 24 25 26 28 32
Welcome Our Newest Members Congratulations to Our CAMT Graduates Bowl-A-Palooza Pictures Property Management Companies Power of Partnership FALL Specials! FCAA Annual Canned Food Drive Industry Resource Guide Legal or NOT? 2019 Premier Sponsors September Dinner Meeting Pictures Holiday Party Announcement Swing into Action Business Exchange Pictures Annual Golf Tournament Pictures Meet Our Government Affairs Manager
AllWeather Contractors
16
Arbor Contract Carpet
21
Avalon Heating & Air
15
Bluewater Environmental of Florida, Inc.
34
Cutting Edge Carpet
36
FAA Click& Lease
33
First Place Fitness
31
HD Supply
13
Industry Resource Guide
SEPT. 20, 2019 ST. JOHNS GOLF & COUNTRY CLUB
Calendar of Events!
Advertisers:
House of Floors
CONTENT
4 17-20
Law Offices of Heist, Weisse & Wolk, P.A.
2
Lloyd’s Construction & Consulting, LLC
7
Maintenance Supply Headquarters
31
Mitchell S. Ritchie Attorney at Law
3
Poolsure
35
Rotech Pest Services
12
Sheriff’s Watch - Apartments
3
Sherwin Williams
3
NEXT GEN COMMITTEE MEETING CAM (CERTIFIED APARTMENT MANAGER) FALL 2019 CAS (CERTIFIED APARTMENT SUPPLIER) FALL 2019 EPA CERTIFICATION LANDLORD TENANT LAW PRESENTED BY: HARRY HEIST COMMUNICATIONS COMMITTEE MEETING SPECIAL EVENTS COMMITTEE MEETING JAGUARS VS JETS TAILGATE & GAME LUNCH & LEARN: ADVOCACY 101 HOSPITALITY COMMITTEE MEETING MAINTENANCE BREAKFAST MEMBERSHIP COMMITTEE MEETING CLOSING THE DEAL: BEST PRACTICES FOR CONVERTING PROSPECTS TO RESIDENTS. CPO (CERTIFIED POOL/SPA OPERATOR)
10/15 10/16 10/16 10/17 10/18 10/18 10/21 10/27 10/29 11/5 11/12 11/18 12/3 12/4
CoastLINES is published by the First Coast Apartment Association (FCAA) in the interest of all segments of the apartment industry. Copies of the newsletter are included free with each membership. Dues, contributions or gifts to the First Coast Apartment Association (FCAA) are not deductible as charitable contributions. For Federal Tax purposes however, such dues, contributions or gifts may be deductible under other sections of the Internal Revenue Code. Please consult your tax advisor. Opinions expressed are those of the authors and do not reflect the opinions of the publishers.
CoastLINES: The Official Publication of
The First Coast Apartment Association 9456 Philips Highway, Suite 4 Jacksonville, Florida 32256 Phone: (904) 292-1345 • Fax: (904) 292-1291 E-Mail: info@fcaaonline.com Website: www.fcaaonline.com Executive Vice President & Editor: Lindsey McClain SEPTEMBER / OCTOBER 2019
5
WELCOME TO OUR NEWEST MEMBERS ASSOCIATE MEMBERS
COMMUNITY MEMBERS
Accurate Messages Advanced Construction Inc. Ball Janik LLP Brown and Brown of Florida Camp Construction and Services Call Complete Roof Pros SOCi Southern Carlson Roof Pros Wall-ez
Arbor Oaks Arc Village Apartments Cypress Landing Apts LP River City Place Virginia Arms
CONGRATULATIONS TO OUR CAMT GRADUATES Marquis Banks – Joseph Blount– Gregory Cove Shannon Chambers – NAS Jacksonville Kimberly Cole – Riverview Apartments Jerome Fernandes – James Fleming – WRH Reality Kenneth Furtaw– Luxor Club Jeffery Gainer – Club at Charter Point Kalin Gieseking – Brant Creek Apartments Kenneth Jones – Riverton Tower Senior Center Miguel Liria Perez – Holly Cove Arthur Minchew – Green Tree Apartments Emil Nebesnak – Bell Partners Troy Reeves – Caroline Oaks Demetrius Richardson - U.P. Apartments James Sanders – The Antlers Arturo Williams – Fieldstone Village
6
SEPTEMBER / OCTOBER 2019
A Full Service Contractor Providing Interior & Exterior Turnkey Construction Services. New Construction o Build Outs o Renovation & Rehab o Flood, Mold & Fire Remediation o Fascia, Siding & Soffit o Amenities Rehab/Renovation o Carpentry o Drywall o Interior/Exterior Painting o Concrete o
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77
8
SEPTEMBER / OCTOBER 2019
SEPTEMBER / OCTOBER 2019
9
propert y manag e
10
Alexander Properties Group
(770) 455-4567
Demco Management, Inc.
(904) 398-7350
Alliance Residential Company
(954) 319-6388
Dewar Realty
(229) 242-7759
American Landmark
(813) 443-8397
Duke Properties
(904) 358-3898
American Management
(904) 247-5334
Element National Management
(561) 314-1444
Apartment Mgnt. Consultants LLC.
(801) 565-7430
Elm Street Management
(703) 852-9650
Apartment Property Mgnt. Services, LLC
(407) 240-3000
First Coast Properties Limited
(904) 272-0133
Apartment Store (The)
(904) 992-0084
First Communities (404) 252-8900
APD Developers (678) 845-0290
Five Points Partners, LLC
(904) 384-4580
APM Services, LLC
(407) 240-3000
Fogelman Management Group
(404) 564-4290
Artcraft Companies
(804) 433-1016
Fort Family Investments
(904) 641-0018
Atlantic Pacific Management
(561) 819-5433
Franklin Johnston Group
(757) 965-6200
Atlantic Realty
(404) 591-2900
Franklin Street Residential
(904) 271-4120
Balfour Beatty Communities
(904) 573-7990
Friedman Real Estate Group
(512) 892-9934
Bayshore Grove Management
(904) 721-2050
Gables Residential
(561) 997-9700
Becovic Management
(317) 570-0400
Goldelm Management
(775) 747-7500
Bell Partners
(352) 231-3334
GoldOller Real Estate Investments
(267) 322-5600
Benchmark Management Company
(716) 833-4986
Good Harbor Management LLC (303) 723-5835
BH Management Services, Inc. (404) 458-1760
Greystar Multi-Family Services
(904) 800-5030
Blue Magma Residential
(813) 620-0800
Heald Properties, Inc.
(904) 765-7000
Blue Rock Premier
(904) 778-3911
Hercules Living
(757) 473-3701
BMLR Properties, Inc.
(904) 388-2225
Highmark Residential
(904) 739-9107
Broad Property Management
(845) 354-6800
Horizon Housing Management, LLC
(407) 971-0969
Cagan Management Group
(352) 536-2952
Horizon Realty Management Co.
(904) 641-1232
Cambridge Management, Inc.
(904) 710-5479
ILM OPerations LLC d b a WECommunities
(904) 404-8838
Carroll Management Group
(404) 812-8209
Impro Synergies
(561) 627-7988
CF Lane
(404) 459-6138
Inland Residential Real Estate Services, LLC (630) 586-6472
ConAm Management Corporation
(904) 443-7500
JMG Realty, Inc.
(404) 995-1111
Concord Management Limited (407) 741-8600
JRK Residential
(310) 268-8344
Cornerstone Residential Management, LLC (305) 443-8288
KAE Property Management
(904) 249-5613
CPM Companies
(305) 476-8118
Kole Management Company
(912) 232-3555
Davis Property Management
(352) 472-7773
KRI Properties
(330) 467-1985
SEPTEMBER / OCTOBER 2019
g ement companies Lafayette Capstone Group
(407) 926-0334
Ras Management
(561) 994-7676
Landings Real Estate Group
(401) 845-2200
ResProp Management
(813) 786-8904
Laramar Group
(407) 823-8070
Richman Property Services, Inc.
(813) 361-5333
Leclair Group Investments
(904) 724-5833
Roco Real Estate
(248) 593-1919
Leland Enterprises
(407) 931-0400
Royal American Mgmt. Co.
(850) 769-8981
Lincoln Property Company
(407) 323-8056
S2C FL Management, LLC (214) 646-9905
Lloyd Jones Management LLC
(904) 264-3700
Sentinel Real Estate
(904) 997-7155
Lofty Asset
(904) 730-9300
SMG Property Management
(941) 907-0099
MAA
(904) 363-2300
South Oxford Management (SOM)
(904) 891-4829
Mahaffey Apartment Company
(863) 559-4804
Southern Asset Management
(904) 614-5759
Maryland Management Company
(410) 553-0078
Southern Development Mgmt. Co.
(803) 808-3966
Matrix Residential
(404) 214-5342
SPM Property Management
(407) 657-0015
Maxus Properties
(816) 303-4500
SPM, LLC
(302) 924-1641
Merion Realty Management, LLC
(610) 896-0090
St. Johns Properties
(904) 326-0070
Michaelson Real Estate Group
(904) 880-0000
Strong Management
(407) 629-1800
Morgan Group (The)
(904) 641-0550
Tenth Street Properties (626) 792-4460
Morgan Property Management (904) 302-9020
The Lynd Company
(210) 733-6125
Olympus Property
(817) 795-4900
The Southeast Group
(904) 720-4150
Pacifica SD Management
(619) 296-9000
TRG Management
(305) 442-8628
Peak Living
(801) 341-0300
TriBridge Residential
(678) 538-4916
Pegasus Residential
(678) 347-2823
Tzadik Management
(305) 814-7272
Picerne Development
(407) 772-0200
Venterra Realty
(905) 886-1059
Pinnacle Realty Management
(407) 949-0800
Watkins Realty Services
(813) 867-4400
Preferred Residential Management
(904) 220-9333
Waypoint Residential
(561) 961-7961
Preservation Housing Management
(312) 283-0031
Weller Management
(904) 260-3505
Priderock Capital Partners
(504) 460-0959
Wendover Housing Partners
(407) 333-3233
Princeton Management (248) 683-2500
Westdale Asset Management
(678) 710-9456
Prominent Realty Group
(678) 906-4040
WRH Realty Services, Inc.
(727) 892-3035
Property Disposition LLC
(904) 387-5309
ZRS Management
(407) 644-6300
RAM Partners
(770) 437-5200
Randcor Management Co.
(904) 249-6447
SEPTEMBER / OCTOBER 2019
11
FALL SPECIALS! 1-2 STORIES BOOT REPLACEMENT
195
$
LED LIGHT BULBS $1
3 STORIES BOOT REPLACEMENT
Per Bulb!!!
Points Promo:
Part Numbers 701143 and 701144 are $99 for 100 bulbs through November 19, 2019 when using Source Code LD4.
295
$
1 point per $1 spent/paid Collect points to earn catered meals and/or events for property staff! Offers good November
Special Offer!
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First-time Commercial Use Renters.
Feel free to contact your HD Supply rep for more information!
Please contact Angie Green, Rental Sales Representative, at (904) 591-2021 or angie.green@penske.com.
Email Cory@fcaaonline to have your special listed online and in our next edition of CoastLINES.
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FCAA
The Clara White Mission has helped Jacksonville’s homeless and low income individuals gain hopeful, new perspectives on restoring their lives for over 100 years. You can help by setting up a collections box at your office and encouraging your residents and employees to contribute as many on-perishable food item as they can. Be sure to check expiration dates!
Donations must be dropped off by November 19th at the FCAA Office 9456 Philips Highway, Ste. 4, Jacksonville FL 32256
14
SEPTEMBER / OCTOBER 2019
For More Information Contact FCAA at (904) 292-1345
YOU MANAGE THE PROPERTY. WE’LL MANAGE THE HVAC. We’ve been serving Jacksonville’s multi-family and new construction markets since 2005. Let Avalon take the effort out of buying, installing and maintaning HVAC systems for your properties. WHY CHOOSE AVALON? Extremely competitive pricing. We offer a wholesale experience in a retail market. No-pressure sales process. We don’t work on commission, so there’s no purchase pressure. Highest-quality installation. We employ only the best. No subcontractors. Ever. Streamlined service. Most installations take less than a day or faster, we prioritize property managers and can contact tenants directly. Satisfaction guaranteed. Our labor is warrantied up to 10 years, and we stand firmly behind our work.
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Roofing to sidewalks, foundations to faucets, to heating and cooling...
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CGC 1523954 • CCC 1329086 • CMC 1250093 • CFC 1428601
• 24 Hour Emergency Services • Providing Preferred Pricing to Apartment and Condominium Communities
We Proudly Service • Northeast Florida & Beyond • Residential & Commercial
Construction Services Roofing Renovations Rehabs New Construction
HVAC Services Installation Service Work Preventative Maintenance System Repairs
• Apartment & Condominium Communities • All HVAC Makes and Models
Property Maintenance Services Capital Projects Interior & Exterior Painting Drywall Texture Carpentry Siding/Soffit/Fascia Punch Out/Make Ready Concrete
connect with us!
Plumbing Services Water Heaters Repiping Repairs Backflow Lift Stations Fixture Replacement Tile Stoppages Jetting Video
. The Official Resource Guide of the First Coast Apartment Association
twitter.com/fcaaonline facebook.com/FirstCoastApartment Association www.fcaaonline.com
1
SEPTEMBER / OCTOBER 2019
17
INDUSTRY ACCESS CONTROL GATES Access Control Systems ...........................(904) 570-1695 ADVERTISING AGENCY mbpr .......................................................(904) 424-6641 JOE Design, Inc.........................................(904) 501-9526 ADVERTISING Apartments.com.....................................(904) 778-5118 JOE Design, Inc.........................................(904) 501-9526 RentJax.com...................................................(904) 701-0302 RentPath..................................................... (904) 262-0863 SOCi ........................................................... (904) 343-3559 Zillow Rental Network................................ (541) 350-3620 AIR CONDITIONING CONTRACTORS AllWeather Contractors.......................(904) 781-7060 Avalon Heating and Air............................(904) 245-1818 InVent, Inc................................................(904) 228-2263 AIR CONDITIONING EQUIPMENT AllWeather Contractors.......................(904) 781-7060 Avalon Heating and Air............................(904) 245-1818 ARD Distributors, Inc................................(800) 654-7721 Chadwell Supply, Inc................................... (888) 341-2423 HD Supply....................................................... (800) 431-3000 InVent, Inc................................................(904) 228-2263 Lloyd’s Heating and Air............................(904) 683-4468 Maintenance Supply Headquarters..........(866) 630-6747 Wilmar Supply.........................................(800) 345-3000 AIR FRESHENER Biooneduvalcounty..................................(904) 778-5125 Fresh Aire.................................................(904) 204-9004 ALARM SYSTEMS Agent Fire LLC..........................................(904) 687-3876 Village Key and Alarm..............................(904) 671-4944 ANSWERING SERVICE/ON HOLD MESSAGING Accurate Messages ..................................(904) 328-1245 Audio Images...........................................(904) 247-8600 Call Complete...........................................(404) 429-0398 APARTMENT LOCATORS Apartments.com.....................................(904) 778-5118 ApartmentData.com................................(713) 320-6650 RentJax.com...................................................(904) 701-0302 RentPath..................................................... (904) 262-0863 APPLIANCES ARD Distributors, Inc................................(800) 654-7721 Chadwell Supply, Inc................................(888) 341-2423 HD Supply....................................................... (800) 431-3000 Maintenance Supply Headquarters..........(866) 630-6747 Wilmar Supply.........................................(800) 345-3000 APPLIANCE PARTS Chadwell Supply, Inc................................(888) 341-2423 Ferguson Facilities Supply........................(904) 316-8568 Fox Appliance Parts..................................(404) 363-3313 HD Supply....................................................... (800) 431-3000 Maintenance Supply Headquarters..........(866) 630-6747 Southern Carlson.....................................(904) 204-6501 AQUATIC MAINTENANCE BlueWater Environmental of FL...............(904) 880-1817 BANKING SERVICES Colliers International Northeast Florida ..(904) 861-1101
18
SEPTEMBER / OCTOBER 2019
RESOURCE
GUIDE
BATH & KITCHEN REFINISHING/REPAIRS Creative Multi Care, Inc. .........................(904) 384-1047 Jax Bargin Cabinets.................................. (904) 274-6559 Lloyd’s Construction & Consulting, LLC ..(904) 683-4468 Restore24.................................................(904) 737-8673 Steve’s Painting & Maintenance................. (904) 332-6805 BIOHAZARD WASTE CLEANUP Baxter Restoration.................................(904) 662-0675 Biooneduvalcounty..................................(904) 778-5125 PuroClean.................................................(904) 716-6716 BROKERAGE Colliers International Northeast Florida...(904) 861-1101 CABINETS AllWeather Contractors.......................(904) 781-7060 Chadwell Supply, Inc................................(888) 341-2423 HD Supply....................................................... (800) 431-3000 Jax Bargin Cabinets.................................. (904) 274-6559 Maintenance Supply Headquarters..........(866) 630-6747 Oxley Cabinet Warehouse Inc...................(904) 981-3011 Steve’s Painting & Maintenance................. (904) 332-6805 CARPET CLEANING, DYEING, RESTORATION Baxter Restoration...................................(904) 662-0675 Creative Multi Care, Inc. .........................(904) 384-1047 MM Turnkey Services ...............................(904) 998-3608 Precision Cleaning Services ....................(904) 440-5718 Restore24.................................................(904) 737-8673 Steve’s Painting & Maintenance................. (904) 332-6805 CEILING FANS Chadwell Supply, Inc................................(888) 341-2423 HD Supply....................................................... (800) 431-3000 Maintenance Supply Headquarters..........(866) 630-6747 Wilmar Supply.........................................(800) 345-3000 CERAMIC TILES AllWeather Contractors.......................(904) 781-7060 Lloyd’s Construction & Consulting, LLC ..(904) 683-4468 Rolland Reash Plumbing..........................(904) 260-7059 Steve’s Painting & Maintenance................. (904) 332-6805 CLEANING SERVICE AllWeather Contractors.......................(904) 781-7060 Biooneduvalcounty..................................(904) 778-5125 Career Strategies........................................ (904) 757-3456 Jax Busy Bee............................................(904) 510-3694 Precision Cleaning Services ....................(904) 440-5718 Restore24.................................................(904) 737-8673 COLLECTIONS NCC Business Services..............................(904) 733-3033 Professional Debt Mediation....................(904) 398-0286 COMMUNICATIONS TextBox ...................................................(850) 205-1111 CONCIERGE SERVICE Career Strategies........................................ (904) 757-3456 CONCRETE REPAIRS AllWeather Contractors.......................(904) 781-7060 Lloyd’s Construction & Consulting, LLC ..(904) 683-4468 SweetWater Restoration.....................(904) 880-1919 COUNTERTOPS AllWeather Contractors.......................(904) 781-7060 Lloyd’s Construction & Consulting, LLC ..(904) 683-4468 Oxley Cabinet Warehouse Inc...................(904) 981-3011 Steve’s Painting & Maintenance................. (904) 332-6805
DESIGN/GRAPHICS Dimension Design....................................(904) 568-4201 JOE Design, Inc.........................................(904) 501-9526 DEODORIZING SERVICES Biooneduvalcounty..................................(904) 778-5125 Fresh Aire.................................................(904) 204-9004 Steri-Clean...............................................(888) 577-7206 DISC JOCKEY DJ Mario Entertainment...........................(904) 655-2518 DOG PARKS ET&T Distributors.....................................(888) 642-2226 DRY WALL REPAIR 5 Points Construction...............................(904) 755-7575 All Installation of Jax, Inc.........................(904) 514-8750 AllWeather Contractors.......................(904) 781-7060 Creative Multi Care, Inc. .....................(904) 384-1047 Lloyd’s Construction & Consulting, LLC ..................... (904) 683-4468 Restore24.................................................(904) 737-8673 Rolland Reash Plumbing.....................(904) 260-7059 Steve’s Painting & Maintenance...............(904) 332-6805 SweetWater Restoration.....................(904) 880-1919 Wall-ez ....................................................(904) 304-2279 DRYER VENT CLEANING Restore24.................................................(904) 737-8673 Window Gang..........................................(904) 262-7300 ELECTRICAL CONTRACTORS AllWeather Contractors.......................(904) 781-7060 Lloyd’s Construction & Consulting, LLC ..................... (904) 683-4468 EMERGENCY RESPONSE Baxter Restoration...............................(904) 662-0675 Call Complete...........................................(404) 429-0398 PuroClean.................................................(904) 716-6716 Restore24 ................................................(904) 737-8673 Steri-Clean...............................................(888) 577-7206 EVICTION SERVICES Dale G. Westling, Sr., P.A...........................(904) 356-2341 Law Offices of Heist, Weisse & Wolk.........(800) 253-8428 Mitchell Ritchie........................................(904) 387-6100 FENCING/STAIR/RAIL INSTALLATION & REPAIR AllWeather Contractors.......................(904) 781-7060 Lloyd’s Construction & Consulting, LLC ..................... (904) 683-4468 Rescue Construction Solutions, Inc...........(919) 615-1759 FIBER CEMENT SIDING Lloyd’s Construction & Consulting, LLC ..................... (904) 683-4468 FIRE & SAFETY EQUIPMENT Agent Fire LLC..........................................(904) 687-3876 Apartment Fire Extinguisher Service........(904) 398-2030 Cintas Fire Protection...............................(904) 562-7000 Cox Fire Protection...................................(904) 781-8227 Pye-Barker Fire & Safety, Inc. ..................(904) 553-4222 Wayne Automatic Fire Sprinklers.............(904) 268-3030 FIRE RESTORATION AllWeather Contractors.......................(904) 781-7060 Belfor USA, Jacksonville...........................(904) 240-0082 Camp Construction and Services..............(813) 622-6610 Lloyd’s Construction & Consulting, LLC ..(904) 683-4468 Restore24 ................................................(904) 737-8673 Steve’s Painting & Maintenance...............(904) 332-6805 SweetWater Restoration.....................(904) 880-1919
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INVESTMENTS Transamerica Apartment Services............ (619) 491-9200 IRRIGATION Trimac Outdoor........................................(904) 589-8768 IT SERVICES / TECH SUPPORT NetTech Consultants.................................(904)992-6970 JANITORIAL SUPPLIES Chadwell Supply, Inc................................(888) 341-2423 Ferguson Facilities Supply........................(904) 316-8568 Fresh Aire.................................................(904) 204-9004 HD Supply....................................................... (800) 431-3000 Maintenance Supply Headquarters..........(866) 630-6747 Wilmar Supply.........................................(800) 345-3000 Southern Carlson.....................................(904) 204-6501 JOB LISTINGS Apartner..................................................(904) 537-7494 BG Staffing ..............................................(904) 224-5000 Career Strategies......................................(904) 757-3456 LAKE MAINTENANCE BlueWater Environmental of FL...............(904) 880-1817 LANDSCAPE MAINTENANCE Ameriscapes Landscape Management.....(443) 878-1500 Bright View..............................................(904) 292-0716 Core Outdoor, Inc .....................................(904) 215-6866 DM Koehn Landscaping...........................(904) 716-0683 Davey Commercial Grounds Maintenance....(904) 768-8733 Landscape Professionals..........................(904) 880-6165 Landscapes USA.......................................(386) 209-8974 Mulch Masters, LLC ..................................(904) 727-1100 TLC Total Lawn Care..................................(904) 699-0046 Trimac Outdoor........................................(904) 589-8768 Yellowstone Landscape............................(904) 268.2626 LAUNDRY SERVICE & EQUIPMENT CSC Service Works....................................(321) 696-1241 Southeastern Laundry .............................(904) 524-0088 Washco Laundry Equipment....................(904) 724-2622 LEAD REMOVAL Assist2build Inc........................................(904) 826-9265 LEAK DETECTION American Leak Detection.........................(904) 519-5700 Atlantic Pipe Services...............................(407) 792-1360 Lloyd’s Construction & Consulting, LLC ..(904) 683-4468 LEGAL SERVICES Ball Janik LLP ..........................................(407) 455-5664 Dale G. Westling, Sr., P.A...........................(904) 356-2341 David S. Cronin, P.A. ................................(904) 239-6047 Fraser & Moloney.....................................(904) 622-8897 Law Offices of Heist, Weisse & Wolk.........(800) 253-8428
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MAINTENANCE SUPPLIES Chadwell Supply, Inc................................(888) 341-2423 Ferguson Facilities Supply........................(904) 316-8568 HD Supply....................................................... (800) 431-3000 Maintenance Supply Headquarters..........(866) 630-6747 Wilmar Supply.........................................(800) 345-3000 MARKETING ApartmentData.com................................(713) 320-6650 Gotcha Marketing....................................(888) 499-2212 JOE Design, Inc.........................................(904) 501-9526 mbpr .......................................................(904) 424-6641 RentPath..................................................(904) 262-0863 SOCi ........................................................... (904) 343-3559 Vector Travel.............................................(904) 426-9306 MARKETING & TEXT SERVICES TextBox ...................................................(850) 205-1111 MOLD REMEDIATION Baxter Restoration.................................(904) 662-0675 Belfor USA, Jacksonville...........................(904) 240-0082 Lloyd’s Construction & Consulting, LLC ..(904) 683-4468 PuroClean.................................................(904) 716-6716 Restore24 ................................................(904) 737-8673 SweetWater Restoration.....................(904) 880-1919 MOSQUITO CONTROL BlueWater Environmental of FL...............(904) 880-1817 ODOR ELIMINATION Biooneduvalcounty..................................(904) 778-5125 Restore24.................................................(904) 737-8673 PAINT SUPPLIES Ace Painting ............................................(904) 714-3717 PPG Paints..............................................(904) 737-6474 Sherwin Williams.................................(904) 448-8109 PAINTING CONTRACTORS AAPCO Florida..........................................(800) 728-2690 AllWeather Contractors.......................(904) 781-7060 Assist2build Inc........................................(904) 826-9265 Camp Construction and Services..............(813) 622-6610 Carter & Associates of NE FL.....................(904) 730-7440 Creative Multi Care, Inc. .........................(904) 384-1047 Lloyd’s Construction & Consulting, LLC ..(904) 683-4468 MM Turnkey Services ...............................(904) 998-3608 Precision Cleaning Services ....................(904) 440-5718 Steve’s Painting & Maintenance...............(904) 332-6805 SweetWater Restoration.....................(904) 880-1919 PARKING LOT MAINTENANCE Duval Asphalt...........................................(904) 296-2020 Lloyd’s Construction & Consulting, LLC ..(904) 683-4468 Rescue Construction Solutions, Inc...........(919) 615-1759 PET WASTE STATIONS ET&T Distributors.....................................(888) 642-2226 PEST CONTROL/TERMITES A Greener Image.....................................(904) 739-8090 A.R.T Pest Control.....................................(888) 926-6488 DM Koehn Landscaping...........................(904) 716-0683 Massey Services Inc..................................(800) 881-8861 Rotech Pest Services................................(904) 485-0903 Terminix...................................................(904) 945-4788 PHOTOGRAPHY Art & Alex Photography...........................(904) 273-4442 PLAYGROUNDS ET&T Distributors.....................................(888) 642-2226
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INDUSTRY PLUMBERS AllWeather Contractors.......................(904) 781-7060 Atlantic Pipe Services...............................(407) 792-1360 Lloyd’s Construction & Consulting, LLC ..(904) 683-4468 Rolland Reash Plumbing........................(904) 260-7059 Roto-Rooter...........................................(904) 354-7321 POOL & PATIO FURNITURE Admiral Outdoor Furniture.......................(800) 999-2589 ET&T Distributors.....................................(888) 642-2226 Horizon Casual, Inc...................................(866) 657-8731 Taylor & Associates Pool and Patio Furniture, Inc. ...............................................................(855) 734-3580 POOL SERVICE, REPAIRS & RENOVATIONS ASP of Jax America’s Swimming Pool Co. .(904) 710-4204 Henderson Pool Services, Inc. ..................(904) 241-7665 Poolsure...................................................(800) 858-7665 Rolland Reash Plumbing........................(904) 260-7059 BAP Pools.................................................(904) 614-1879 POOL SUPPLIES Chadwell Supply, Inc................................(888) 341-2423 Henderson Pool Services, Inc. ..................(904) 241-7665 HD Supply....................................................... (800) 431-3000 Maintenance Supply Headquarters..........(866) 630-6747 Poolsure...................................................(800) 858-7665 PROPERTY MANAGEMENT SOFTWARE Ferguson Facilities Supply........................(904) 316-8568 Knock.......................................................(904) 703-6885 PRESSURE WASHING AAPCO Florida..........................................(800) 728-2690 AllWeather Contractors.......................(904) 781-7060 Lloyd’s Construction & Consulting, LLC ..(904) 683-4468 Window Gang..........................................(904) 262-7300 PRINTING JOE Design, Inc.........................................(904) 501-9526 PUBLIC RELATIONS mbpr .......................................................(904) 424-6641 PUMPS AllWeather Contractors.......................(904) 781-7060 Rolland Reash Plumbing .........................(904) 260-7059 Weeks Utility Service, Inc.........................(904) 726-5869 REALTOR SERVICES Florida Homes Realty & Mortgage ..........(904) 732-7053 RECRUITMENT, JOB LISTINGS Apartner..................................................(904) 537-7494 BG Staffing ..............................................(904) 224-5000 Career Strategies......................................(904) 757-3456 Hire Alternatives-Jacksonville..................(904) 990.5151 MSB Resources.........................................(215) 661-8834 RECYCLING City Recycling Group ...............................(866) 732-5559 Conex Recycling.......................................(866) 879-2663 River City Trash Valet LLC..........................(904) 535-6016 Waste Management.................................(904) 370-1907 RENOVATIONS Advanced Construction Inc. .....................(954) 655-9619 AAPCO Florida..........................................(800) 728-2690 AllWeather Contractors.......................(904) 781-7060 Camp Construction and Services..............(813) 622-6610 Lloyd’s Construction & Consulting, LLC ..(904) 683-4468 Restore24.................................................(904) 737-8673 SweetWater Restoration.....................(904) 880-1919
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SEPTEMBER / OCTOBER 2019
RPaul Davis E Restoration S Oof North UFlorida R...(904) C 739-6047 E GUIDE RENTAL RELOCATION Apartments.com.....................................(904) 778-5118 RentPath..................................................(904) 262-0863 Vector Travel.............................................(904) 426-9306 RESTORATION/REHAB AllWeather Contractors.......................(904) 781-7060 AAPCO Florida..........................................(800) 728-2690 Belfor USA, Jacksonville...........................(904) 240-0082 Camp Construction and Services..............(813) 622-6610 Elite Remodeling Services, Inc.................(904) 657-8383 Lloyd’s Construction & Consulting, LLC ..(904) 683-4468 Restore24.................................................(904) 737-8673 Roof Pros .................................................(904) 878-4688 SweetWater Restoration.....................(904) 880-1919 ROOFING AAPCO Florida..........................................(800) 728-2690 All Pro Roofing & Consulting LLC ...........(904) 337-1082 AllWeather Contractors.......................(904) 781-7060 Assist2build Inc........................................(904) 826-9265 Camp Construction and Services..............(813) 622-6610 Champion Roofing...................................(904) 803-7804 Elite Remodeling Services, Inc...............(904) 657-8383 Excel Roofing Contractors ........................(904) 631-7633 Oak Crest Roofing.....................................(913) 205-6849 Rescue Construction Solutions, Inc...........(919) 615-1759 Roof Pros .................................................(904) 878-4688 SweetWater Restoration.....................(904) 880-1919 SECURITY, COURTESY OFFICER Arrow Security.........................................(904) 945-2769 S3 Security ..............................................(904) 449-6104 Tison Sound and Security.........................(904) 762-1000 Vector Security......................................... (904) 268-9454 SIDING AAPCO Florida..........................................(800) 728-2690 AllWeather Contractors.......................(904) 781-7060 Assist2build Inc........................................(904) 826-9265 Lloyd’s Construction & Consulting, LLC ..(904) 683-4468 SIGNS, BANNERS & FLAGS Dimension Design....................................(904) 568-4201 Giglio Signs..............................................(904) 396-9046 Gotcha Marketing....................................(888) 499-2212 STAFFING Apartner..................................................(904) 537-7494 BG Staffing ..............................................(904) 224-5000 Hire Alternatives......................................(904) 990-5151 MSB Resources.........................................(215) 661-8834 Career Strategies......................................(904) 757-3456 TOWING ASAP Towing & Storage Co., Inc.................(904) 771-7111 TELEPHONE SERVICES AT&T .......................................................(904) 679-2395 TRADESHOW EVENT SERVICES Biooneduvalcounty..................................(904) 778-5125 Cort Furniture Rental...............................(904) 396-9000 Dimension Design....................................(904) 568-4201 TREE TRIMMING & REMOVAL Bold City Tree Service...............................(904) 285-1417 Bright View................................................(904) 292-0716 Davey Commercial Grounds Maintenance......(904) 768-8733 Roberts Tree Service, Inc..........................(904) 777-4793 Trimac Outdoor........................................(904) 589-8768
TURNKEY OPERATIONS AllWeather Contractors.......................(904) 781-7060 Career Strategies......................................(904) 757-3456 Carter & Associates of NE FL.....................(904) 730-7440 Creative Multi Care, Inc. .........................(904) 384-1047 Lloyd’s Construction & Consulting, LLC ..(904) 683-4468 MM Turnkey Services ...............................(904) 998-3608 Steve’s Painting & Maintenance...............(904) 332-6805 UTILITY SUBMETERING Minol USA................................................(972) 386-6611 Multifamily Utility Company....................(404) 201-3975 NWP Services...........................................(678) 612-8094 VALET TRASH SERVICE Affinity Waste Solutions...........................(407) 808-0550 Green Monkey Services............................(904) 452-5505 River City Trash Valet LLC..........................(904) 535-6016 Skinner Waste Solutions ..........................(904) 239-7222 Valet Living.................................................(813) 248-1327 WASTE REMOVAL Advanced Disposal Services.....................(904) 783-7000 Affinity Waste Solutions.........................(404) 808-0550 Biooneduvalcounty..................................(904) 778-5125 Green Monkey Services............................(904) 452-5505 Meridian Waste........................................(904) 994-7390 Skinner Waste Solutions ........................(904) 239-7222 Waste Management Inc. of Florida..........(904) 894-4516 WATER MITIGATION Aqua Restorations....................................(904) 683-6982 Baxter Restoration..................................(904) 662-0675 Belfor USA, Jacksonville...........................(904) 240-0082 PuroClean.................................................(904) 716-6716 Restore24.................................................(904) 737-8673 Roof Pros .................................................(904) 878-4688 SweetWater Restoration.....................(904) 880-1919 WEB SITE DESIGN JOE Design, Inc.........................................(904) 501-9526 WINDOW CLEANING Window Gang..........................................(904) 262-7300
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LEGAL OR NOT? by Brian Wolk, The Law Offices of Heist, Weisse & Wolk, PA
Our apartment community was cited yesterday by the fire marshal due to some of our residents having gas and charcoal grills on their patios. This is a total violation of the county fire code. Last month we had a fire which destroyed a large portion of the interior hallway in one of our buildings. Now we have repeated inspections by the fire marshal. We have sent numerous letters to our residents telling them that the grills must be removed immediately, but most residents have disregarded the letters and probably thrown them in the trash can. We have received thousands of dollars in fines. The fire marshal is threatening further fines if we do not comply. How can we convince the residents to remove the grills? May we inform these residents that they will be evicted if they do not comply with our request?
ty managers n mistake committed by proper mo com y ver a de ma e hav nately you you have made a very common than using er property Unfortu dents rath Unfortunately mistake committed by your resi g letters to din sen is e tak mis r You . ida t often day in Flor the residen every e viol managers every day in Florida. Your mistake letters to atio yourn,residents rather about a leas denist sending resi a to er lett a d sen you en . Wh are giving notices , you legal al not than using legal notices. When you send alett letter to aead resident about aice” lease violation, of a “leg er inst the g din sen by y, uall Act m. ble the pro often corrects the problem. Actually, do not com correc dents instead resiletter thetsresident byen sending of aply certainthe m starts wh ble pro l rea The . nce cha ond t a sec you are giving the resident a secondticu eviction residen to yourstarts the“legal t’s file denreal notice”, chance. problem lar resiThe you do? Can you send a par What cando a legal letter. residents s uire yourcertain req withwhen tion evic An you do? Can you send not comply with letter. not! can telyWhat Absolu ?your ted star be can tion evic an t reinafter y so tharesident’s file to your eviction attorney so e (he Curbe attoarne nity to particular anortu eviction can started? h Opp pliance witthat com Non of ice Not Day enSev a Notices ice, such asnot! An eviction requires a legal notice, your Cur notAbsolutely must give Notice such a Seven-Day ofeNoncases;asyou are not legally sufficient in most ters ds or ken wee e e Notice). Let lud Curcompliance exc to e hav Letters are not legally with Opportunity topCure (hereinafter Notice). do not that youCure d min in Kee s. day t igh stra enmost cases; you must give your Cure Notices to begin wait sevin e Noticedays. andsufficient a Curstraight giveseven notwait and ice. Since you did Not Day eeThr a h wit uld wo l of the you that you do not have to exclude weekends tha asmind removawith idaysin holKeep the would ayyou t will delas nal chance or holidays itio add an ts den resi se the ng dents that you are givi resigiving witah,Three-Day of you by one Notice. Since you wh diden notthe give a aCure tonbegin with, your are e violatio leasNotice is re cial cru is It ios. curable the pat an additional chance that will delay thesitu a the ls from grilthese residents offact the invo grillslves from ation in ice, if the removal Not e Cur al form a h wit t den first to the rneyyou serve It you t your atto tacresidents patios. is resi crucial when there is a we lease violation ofcon your that t you thaone mmendby reco ed, cur not is m ble pro If the blem.the proserve resident with a formalinat Cure Notice, if the y. situation in fact involves a curable tenanc e the ition to term a pos are you if see problem. Ifinthe problem is not cured, we recommend that you contact your attorney first to see if you are in a position to terminate the tenancy.
Our resident Marissa walked into our management office and handed us a “Temporary Injunction for Protection against Repeat Violence”. It stated that Bobby, the other resident listed on Jessica’s lease, is not to have any contact with Marissa and is to stay at least 500 feet away from her, her car, and her home at all times, or be subject to arrest. Marissa told us that Bobby has continually assaulted her and continues to threaten her, forcing her to go to court and obtain the injunction, as she was in fear for her life. As a result, Marissa requested that we change the locks on the apartment to deny Bobby’s access. We are unsure if we should grant her request. Also, if we change the locks, and Bobby enters the management office asking for a key to the apartment home, should we hand it to him? Continued on Page 30
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FRIDAY, SEPTEMBER 20, 2019
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SEPTEMBER / OCTOBER 2019
SEPT. 20, 2019 ST. JOHNS GOLF & COUNTRY CLUB
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SEPTEMBER / OCTOBER 2019
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LEGAL OR NOT? by Brian Wolk, The Law Offices of Heist, Weisse & Wolk, PA
Continued from Page 22
Injunctions and restraining orders are court orde orders prohibiting party from from ibiting aa party rs proh Injunctions and restraining orders are court do to ing noth have a specific course of of actio action. As a property manager, you have nothing to do you ger, n. As a property mana a specific course e ment hom an with this conflict, othe otherr than than the the fact fact that that you you are are renti renting an apart apartment home ng with this conflict, k chec and ney attor to both parties. While While we we recom recommend that you call your attorney and check your call mend that you to both parties. e advis rally gene we with your risk management department in each situation, we generally advise tion, situa with your risk management department in ing that your company not change the locks.. By doing so, you are deny denying that your company not change the locks ice. pract ibited proh access to one of your residents, which could be considered prohibited practice. a d idere cons access to one of your residents, which could ining obta n perso That could lead to sizable liability for your company. person obtaining the If any. comp That could lead to sizable liability for your the injunction changes the locks on her own, and provides provides your office with a key, own, her on locks the ges chan the injunction key co-resident with key we do not believe you have an obligation to provide provide the co-resident we do not believe you have an obligation e incom access, and in fact generally recommend against doing so. If this is a low income If so. doing st access, and in fact generally recommend again inate term y tax credit community or Section 8 resident, Marissa potentially could terminate ntiall pote sa Maris tax credit community or Section 8 resident, the lease without penalty and move out. out. move and lty pena ut the lease witho
Six months ago our office processed an application, accepted the applicant, and our new resident moved into the apartment. Three days ago, we received information that our resident had been evicted before. We verified this information by emailing the previous apartment community that was listed on the eviction complaint. That property manager confirmed that she had filed an eviction on the resident, but the resident had vacated the premises prior to the eviction being completed. We ask the question on our application, “Have you ever been evicted?”, and the resident answered, “No”. Can we evict this resident for misrepresentation on the application? Unfortunately, you ha ve failed to ask the corre question on Mo st eviction you filinghave your application. Unfortunately, failed correctct question on your s in fac application. t dotonoask t acthe tu all y result in the resident ev ict ed . Most filings resident be Most eviction ins fact do not actually result in the resident being formally ing vacate prior to being formally forcibly evicted by th the prem ises; residents the propert evicted. Most vacate prior to being forcibly evicted by the sheriff e sh eri y manager notifies th ff from from e attorney attorney that factpremises; vacated, the th at th andproperty e res the manager notifies the the resident the evict ide nt has has in ion does not continu in arguavacated, e. IfIf this bly can and this occurs, occurs, an answthe fact eviction does not continue. er wi an applicant ap thout be pli ca nt ing dis honest that she has The correct ques not been tion to without arguably can answer being that she has not been evicted. ask is, “Hav evicted. e you dishonest ev er had an eviction action Th is qu estio n is mutochaskmo file d The correct question is, re “Have you ever had an eviction action filed against you?” ag ain st yo u?” inc lus ive , and if the resident this, itquestion would ha an sw This isvemuch more inclusive, and if the resident answered, “No” to ere allowed d, “No” to you to evict based up mi on th sleit adwould e res ing inform ide nt giv this, haveatiallowed to evict based upon the resident giving false or on, if thyou ing false or is right was preserved Ou r office vie e ap plication or ws an exce misleading information, if ssi this right was preserved on on th the application or lea lease. ve se. am ou nt of applications where fill ed office in, inform ationanis excessive bla Our views amount of applications where blanks are not nk s illegible, ph are no t on e nu mbers rn out to be ap plicain, tioinformation ns are appris connected, ye filled phone numbers tu turn out to bedis disconnected, yet ovillegible, ed. An ap t pli ca nt who is desperate to ap artment comm applications are un approved. applicant who is desperate to mo move into your ve int ity will intAn o yo entio ur nally misre present, omit or distor Itapartment is crucial thcommunity at a propertwill t intentionally misrepresent, omit or distort information. inf orm y manager carefully rev ati on . iew an application be an plicant.that a property manager carefully review fore acaccepting It ap is crucial an application before cepting an applicant.
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GOVERNMENT AFFAIRS MANAGER
MEET OUR
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SEPTEMBER / OCTOBER 2019
WILLIAM J AY C O X
GOVERNMENT AFFAIRS MANAGER William Jaycox graduated from the University of Central Florida in 2017 with a bachelor of arts in political science with minors in intelligence and Russian studies. During his time at UCF, Will was an exchange student in Hungary and completed a study abroad program in Russia. He is multilingual and can speak Russian and Hungarian.
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Most recently, Will served as the government affairs intern for the Florida Apartment Association. In this role, Will helped track state-level legislative activity to assist the government affairs director and conducted extensive multifamily industry research regarding the impact of inclusionary zoning mandates using CoStar. He was also responsible for monitoring municipal ordinance activity and identifying potentially harmful policies at the local level. In addition, Will authored issue talking points for local affiliates and attended meetings with local officials to discuss industry-related policy concerns. Will’s previous experience also includes serving as an intern for the U.S. Bureau of Tobacco, Firearms, and Explosives, where he helped develop and investigate cases under the Bureau’s jurisdiction. In addition, Will served as a teaching assistant for STARTALK, a Russian-language program run by the National Security Agency, where he taught the Russian language and assisted with the operation of the STARTALK program at UCF.
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